#> We have identified an issue that may

1 messages · Page 1 of 1 (latest)

barren jasper
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Like we're gonna uninstall BitCraft lmao! NEVER ! (But thanks you for thinking about those people and working hard to solve this kind of problem Bit_Heart)

alpine raven
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Could those poor souls get a list of files that they should remove manually if they want to uninstall/remove the game?

||And perhaps a function that runs a check which files need to be removed on uninstall and only removing those? Would avoid any issues with having the game alongside other files||

rich socket
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I installed in my D:/ root lmao

serene lark
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Mathias,
Is "D:\Program Files\Clockwork Labs" considered as custom location ?

thick estuary
# alpine raven Could those poor souls get a list of files that they should remove manually if t...

these are the files you should be deleting:
my custom directory is "c:\games\bitcraft"... obviously


07/04/2024  13:25    <DIR>          .
05/04/2024  12:19    <DIR>          ..
03/04/2024  09:38                 0 .lock
06/04/2024  06:58    <DIR>          app
26/03/2024  09:39        19,370,672 BitCraft Launcher.exe
07/04/2024  13:25            19,220 launcher-log.txt
26/03/2024  09:39               136 launcher.dat
03/04/2024  09:38    <DIR>          patcher
03/04/2024  09:38             1,453 regid.2019-02.io.clockworklabs_BitCraft.swidtag
               5 File(s)     19,391,481 bytes
               4 Dir(s)```
stuck plover
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I noticed this issue and installed it like "/BitCraft/BitCraft/", this should be safe from uninstall, right?

willow spindle
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Delete your system32 folder.... trust me kekw (this is a joke)

thick estuary
willow spindle
chrome storm
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To be honest, I find it very funny that the last paragraph was even written.

Tired of Bitcraft? Dare to want to delete it? Then we will punish you... You chose death.

serene lark
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oh so I musunderstood, so for people still playing the game, we don't need to uninstall and reinstall ?

alpine raven
jovial crater
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To clarify, was the uninstaller removing other files in the directory during uninstallation? If so, I often use System Restore Explorer for recovering stuff lost on the C: drive. If you have System Restore enabled and regularly running, consider it.

graceful basalt
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yep that's what was happening. if you installed it to like C:\Stuff\ instead of C:\Program Files\Clockwork Labs\, it put a BitCraft folder in there, and then instead of just deleting C:\Stuff\BitCraft on uninstall it deletes the entire contents contents of C:\Stuff

limber salmon
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nlg i guss my habit of alwasy creating files to put files in helped me out on this one

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whenever i instal something in a custom i alwasy create a new file for the custom download area

slim abyss
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this is actually extremely malicious behaviour lol, how is this just a random message without a ping or anything like that?

limber spire
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i also think its probably good to ping everyone for this, espeically since many may install the game for a bit waiting for a key, not get a key, then decide to uninstall while we wait for the new installer

thick estuary
limber salmon
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yha yall right but they prbobly dont wana desterb everyone manly the many many more people that have yet to dowload it

fiery ginkgo
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Also not knowing how to set up discord notifications is user error

willow spindle
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And this one...

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And again..... @fiery ginkgo See the issue?

fiery ginkgo
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User error

willow spindle
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Yes but if a new thread opens... same issue again

fiery ginkgo
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No it’s not because I’m not allowing all notifications across the servers it’s only messages that appear in the alpha-announcements. Threads do not appear in that

slim abyss
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code that deletes files outside the scope of the program is not user error. It's malware behaviour, regardless of the original intent

limber salmon
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the only other thing i should think of is they should when you open the laucher or game it puts a gui saying worning in all caps or something

gilded zenith
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This is a really big deal.

We will push a new installer that makes sure files are installed in a sub folder which will resolve this issue for new installs.
What about existing installs? There are likely people who installed the game and might miss this message. Not everyone spends a lot of time on Discord or has notifications set up. This could impact people days, weeks, months from now if existing installations aren't fixed.

slim abyss
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that alone is a massive oversight

gilded zenith
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Some kind of message when starting up the game then maybe? I don't think just a Discord announcement is enough here.

fiery ginkgo
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I mean…it’s an alpha. You signed up for this. If you fail to separate this testing environment from the actual game that’s on you. Potentially EVERYTHING about the game and its file structures could change at any moment, that’s called testing. This isn’t meant for you to have a well functioning game that doesn’t have serious issues.

slim abyss
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the launcher should handle both updating the game and itself. There is no reason why this shouldn't have been an urgent update that could just be pushed to all launchers

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yeah no

sleek trench
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Bad take, video games main market is kids. Kids dont always know best ways to install things

fiery ginkgo
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Yea yeah, who tf installs a program in a folder with personal files. The only problem I see here is that the devs decided to let anyone install to a custom directory. Completely unnecessary and ultimately useless in terms of alpha testing the game

pseudo helm
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?? absolutely untrue

acoustic oyster
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Fr

slim abyss
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not a single launcher out there does this or has done this before while in its alpha/beta states. Talking about Steam/Ubisoft/Origin/Wargaming/Paradox/WoT/R*/Riot and many other

sleek trench
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Forgot kids means toddlers

fiery ginkgo
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This isn’t even a game it’s an alpha test and if kids are signing up for that not understand the concept of an alpha test that’s on them

pseudo helm
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having custom install paths allowed is something I want on effectively every install I run, I run next to nothing off my C drive

sleek trench
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nah when ur designing a product you need to factor in everything that could be done including some things that dont make sense to you, becuase you dont know whos using the product

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it is an oversight by the devs

pseudo helm
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(honestly, I'm still annoyed by the fact discord doesn't allow a custom install path, and installs to appdata >.>)

slim abyss
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You wanna defend software that operates outside of its scope and use the "indie alpha dev" as an excuse? gl with that, enjoy arguing in bad faith because I ain't doing it 🙂

gilded zenith
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Y'all can argue about who's responsible for what all you want. But part of any software development (not just games) is trying to make things idiot proof and providing guardrails. Because some users WILL do things the wrong way. You might not care about those users, but they're still potential customers and will judge the software based on their experiences.

sleek trench
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just becuase you wont make that mistake doesnt mean others wont

slim abyss
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yeah it's just a very bad mistake

sleek trench
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Thats the worst take i've heard

urban badger
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guys, i really dont think arguing here will bear any fruit...

slim abyss
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and either way, they should announce this with pings, via in-launcher announcements, or with a launcher update itself

empty tusk
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So what’s the impact?

slim abyss
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he can argue all he wants

empty tusk
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What happens if you do that

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Or if you already did

sleek trench
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especially since not all players are active in the discord im sure

pseudo helm
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did they release the link to the launcher anywhere else?

slim abyss
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yeah obviously most players will not even see this post

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given that it has no ping

indigo halo
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some of us are here for the show tho

acoustic oyster
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Fr

slim abyss
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and the worst part of this is that the bugged launcher is still downloadable

sleek trench
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Bro ur the one whining and having this weird superiority complex

slim abyss
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as said before, just block him, no point arguing with kids on the internet lel

acoustic oyster
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Buh

sleek trench
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Sure you should do something but the fact is people dont. Thats why we're saying this is a blunder by the devs and should be way more announced than simply a random discord message. We are simply saying it should be more announced via at least a ping on discord or in the launcher, and you are just saying oh idiots just shouldnt make the mistake in the first place

shrewd basin
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Kids shouldnt be installing on your pc, if so, you're not paying attention to your children's behavior on a computer, shame on the parent.

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That should be locked down

sleek trench
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assuming youre not a teenager, were you asking your parents to install something or uninstall something when you were 13 or 14?

shrewd basin
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true, but silly to blame a game maker for poor oversite of your kids

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By 10 I learnd to install in a proper nwe folder

sleek trench
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Guys if the game maker had no wrong doing here they wouldnt even have mentioned it in the first place

shrewd basin
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I learned on DOS

sleek trench
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and exactly, so you werent asking ur parents

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so its most likley the same for any other kid that age

fiery pecan
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It's alpha, things happen. But yeah, they should ping everyone instead of normal message

blazing junco
shrewd basin
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This conversation is pure chaos 🤣

fiery pecan
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I want to test it now 😆

limber spire
hollow ice
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Hi. I'm a software engineer. Oversights happen. It is not "malicious behavior." Malice is an intent, which has not been demonstrated. If that's your response to being frustrated, then alpha tests are probably not for you. That said, as someone who despises pings, I would say that a ping would not go amiss for this issue simply because of the risk associated... although I personally have this channel set to "all messages" notifications anyway.

zenith cradle
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hey guys, the new installer is released?

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or will be?

indigo halo
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wouldnt the current installer just update>'

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?*

zenith cradle
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idk

hollow ice
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Perhaps, but that assumes someone uses the new installer while the game is already installed.

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Unless they're pushing it out, yeah.

zenith cradle
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"We will push a new installer that makes sure files are installed in a sub folder which will resolve this issue for new installs"

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but my current files is ok?

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idk

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im thinking about specifically players having trouble when try to unistall

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deleting others foldes/archives

barren jasper
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bruh my fill become a channels for computer problem

trim raptor
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I feel like saying "if it is anything else" is a bit missleading as it would also be safe as long as its in its own dedicated folder right?

hollow ice
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The issue as I understand it is that the uninstall process deletes the folder above the BitCraft folder, which in the default install path would be C:\Program Files\Clockwork Labs. @trim raptor

limber spire
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from the original post, the issue is that it deletes everything thats in the folder that contains Bitcraft so

trim raptor
hollow ice
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Right. I would be one such person, since I installed to C:\Games\BitCraft. That parent folder contains other games. But I also have no intention of uninstalling and have seen the warning, so.

trim raptor
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it doesnt have anything else as I said I create it manually before I install it to that directory, I have habit to always create similar directory path as the default install path manually

trim raptor
hollow ice
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You're welcome to have that opinion.

trim raptor
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Then I will cause in rare case like this it does wonder although most of the time it give annoying extra folder but thats why I dont it, to help in time of need like this

nimble apex
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They didn't exactly describe the issue clearly, what does the uninstaller actually delete, what structure should you not have if you want to keep your files?

limber spire
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it likely deletes everything in the folder above the BitCraft folder

graceful basalt
grave berry
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I created special folder before installing, but not going to risk anyway: will delete it manually after the test, hoping next test installer will be fine...🥲

viral kiln
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I made a bitcraft folder in program files x86 or w.e it is then ran the installer to install in that folder. Sometimes games bug if installed to regular program files instead of x86

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But also didn't see an Uninstaller or option anywhere when I first heard about this bug

rich socket
viral kiln
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interesting, didnt know that. thanks for the info 🙂

trim raptor
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Chippy already said that I quote:

Whatever folder the launcher is in, apparently.
So if the launcher files are in that BitCraft folder, you're all good.

Can't link it but you're welcome to search it yourself

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so if there's no other folder/files in the folder where the launcher is in then I think we're good