📋︱feedback-discussion

[terse agate]

No, however it’s in their tos…..
It is against the law tho

[cloud ridge]

They are being sued though god knows if anything will happen, it is however illegal to do what they've done

You can make any old TOS being shady as hell but that's between you and them

[vale yoke]

Paraphrased for people who don't want to:

• you own nothing, not even your screen name
• FP does not guarantee the game will always be accessible or functional
• instead of suing, any legal concerns will go through arbitration
• FP reserves the right to temporarily remove or revoke access at any time for any reason

Interestingly, multiple other companies in various industries changed their ToS to read similarly around the same time frame. It isn't just a FP thing.

[cloud ridge]

Doesn't just go over basic law

[frail path]

Just as Lian said it

[tardy night]

This contract doesn't mean anything in most of Europe and plenty of Asian countries

[vale yoke]

No it doesn't, so it's funny to me that so many aside from FP also jumped into the same broad terms.

[worldly sable]

Duel and MM on the same day is shiddy

[terse agate]

Even if they write it in their tos….
It is illegal to take back what is bought without a refund or compensation that is similar in value

[vale yoke]

Downloaded a photo editing app, the ToS was similar, including the bits about lacking ownership or rights, as well as arbitration over adjudication.

[frail path]

Its basically identical to every other TOS for any Mobile P2W Game, it is acceptable and approved in Europe

[terse agate]

Since that is stealing, which is against the law

[terse agate]

Nope

[tardy night]

"approved" . Lmao

[rich hound]

Must be y’all first time in sos

[viscid ore]

"Optimizations & Bug Fixes

• Lowered the cost of plasma purification."

[terse agate]

Lie🤣😂🤣

[vale yoke]

Must be your first time in server

[viscid ore]

what does it mean ??

It seems the same to me, in fact it has increased

😅😅

[terse agate]

Like I said, lie

[frail path]

If you think SOS is the only company that does this, go ahead and check some other games and their TOS (if i mention the games my message will get deleted probably)

[tardy night]

They probably lowered the odds of getting double poly at 50+ plasma

[vale yoke]

Your message would be removed and you would be reminded that per server rules, mentions of other properties is disallowed

[frail path]

Yup

[terse agate]

Oh, it’s def not the only company….
But stealing is against the law, the international laws over weight any tos that companies lay down

[viscid ore]

O. K.

[tardy night]

Nah. It's "approved" ToS. 🤣🤣

[vale yoke]

Sometimes it's a trip to have these conversations with people 900 states away, because it just reinforces how poorly treated and handled players and game issues are.

[terse agate]

Yeah, the international laws will bow over any company’s tos🤣😂🤣😂

[viscid ore]

never reached that level

Lol

I already have a nervous tic at 50

[vale yoke]

Does your eye start twitching at 50, too, Teta?

[viscid ore]

Yes

😂😂😂

[vale yoke]

We're like twins lol

[viscid ore]

😂😂

[vale yoke]

You're the pretty one, though

[tiny quiver]

Your both beautiful in your own way ! Own it !

[frail path]

I agree with you, but all the companies fence themselves with TOS rules they have.

"8.1.8 promote, encourage or take part in any activity involving hacking, cracking, phishing, taking advantage of exploits or cheats and/or distribution of counterfeit software and/or counterfeit or legitimate Virtual Items"

"8.4 Any breach of the above rules of conduct shall be determined by us at our discretion, acting reasonably in all circumstances."

They reserve the right to "Steal" everything from your account and completely reset your progress if you exploited in some way.

International law can play a role in regulating the actions of companies, including their Terms of Service (TOS) agreements, but it has limitations. If a company's TOS is found to violate national laws, consumers or regulators within that country can take legal action against the company. This can include fines, injunctions, or other penalties. Additionally, companies may voluntarily revise their TOS agreements to comply with local laws and international norms to avoid legal trouble and maintain a positive reputation.

In summary, while international law can indirectly influence company TOS agreements through human rights, trade agreements, and other mechanisms, enforcement primarily occurs at the national level. National governments and regulatory bodies play a crucial role in holding companies accountable for TOS violations within their jurisdictions.

[vale yoke]

The room got real quiet for a sec. I wonder how many people went to go look at their own ToS for other stuff.

Zetsubo, I like you. Not to detract from what you said, but yeah. I like you.

[tiny quiver]

And lawsuits shine lights on those companies and their practices

[vale yoke]

Exactly

[tiny quiver]

Enough suits and the government steps in with regulations

[vale yoke]

It's also important for consumer agencies to be involved, as well, but real tangible change and accountability is done first through litigation and then through legislation.

[tiny quiver]

I know in the US they are starting to look… with things as they have been in the mobile industry

[vale yoke]

It's been slow progress dating back years, and because of how our government is laid out, some things are left to a state level versus a federal level. But through state actions, the federal government takes note and also acts.
Especially in regards to foreign agencies.

[tiny quiver]

Yes , and the more exposure this things get the wider the view finder is

[vale yoke]

There was a suit maybe 8 years ago from someone in my state against another developer/publisher, which was found in favor of the developer/publisher for very similar things as we see in our game.
Something like that now would likely not be decided in favor of the developer/publisher because, as regulatory bodies have become more involved and educated, legal rulings have as well.

It's an uphill battle, but it's happening.

[tiny quiver]

Did you know that the FBI cyber crime division has expanded to view online gaming and gambling

[vale yoke]

Yup

But many don't

Just like many don't realize how many law enforcement agencies are becoming more involved with cyber crimes and working with the FBI, as well as the DoD and DHS, due to the transmission of sensitive data and involvement in illicit activities.
Even Discord has had its share of those issues, especially recently.

[twin nest]

iOS players don't have the button Declare War, also we don't have a link to check on matching results for every round. how than WE can start fight?

[tiny quiver]

Yes I had a nice talk with one agent not to long ago , when I was reporting something… seems they are being to look at complaints and data security

[vale yoke]

I had a really informative chat with an LEO from my local PD and was informed of something very similar, actually.

[tiny quiver]

Things will heat up soon I believe

I will watch and see…

🤗

[vale yoke]

You already know I will

I think what's very disheartening is that many players are still thinking games are purely for our entertainment, when this is a highly lucrative industry. Like any industry, it needs to be regulated for consumer safety and data security.
Additionally, many players believe it is only their title experiencing this, which I believe is intentional on the part of the companies which capitalize off of us all. If we are secular, we aren't thinking of the bigger picture.
The bigger picture is that the industry itself is intentionally predatory in many ways, and needs to be regulated at a government level.

[hollow hazel]

Also 100

[vale yoke]

It would be great if we could find a company which understood how the industry works, and how it isn't working, and actually made it a point to be the pioneers of positive change.
That would inevitably lead to lucrative growth for that company, as well as help set the standard for others to follow.

Man, I'm really starry eyed today.
Gonna go think about my life choices.

[harsh owl]

Has anyone else not been able to unlock the "Day of Hope - Cyber Sirens Statue Permit"?

Trying to place it and I can't

[tidal apex]

Saw people writing in bug channel that their game crashes when trying to place it

Oh discord removing link to that report

[harsh owl]

Weird...why would they remove the link to the report? Now that you mention it, I did see others complaining about that, wings now showing etc. So we should hold off on a ny purchases or expectation for Future Tycoon?

[tidal apex]

Plenty of bugs and strange stuff going on now.

[harsh owl]

Yep. I just got out of our kickoff MM where the other teams could not complete their R1 and R2. The game wouldn't let them. Only our alliance, 1 out of 3, were able to complete the activities

[vapid forum]

What happened with pow store?

[tidal apex]

I dont think they released any info about pow store changes so not sure if it was intentional change or they messed it up by mistake

[harsh owl]

What happened to the store? I saw people earlier saying it was "raided" but since I can still see items in it I don't know what that means. State 896

[tidal apex]

In 886 we kinda "lost" most of the items that used to be in the store

[harsh owl]

Actually, same thing happened in 896. I just scrolled all the way down and we are for sure missing a load of items. WTH man

[pallid willow]

Nah nah y’all using auto clicks xD

[hollow hazel]

Hands and phone only

[cloud ridge]

Can you play my account then please

I'm broke now they took all my items 😂

[tidal apex]

Dis they fix it and it properly register every time you touch a packet now?

[hollow hazel]

absolutely not

Still responding the second time around

[hollow hazel]

Give me account details

[karmic widget]

I got 17 🤣 it froze so bad

[pallid willow]

Right? I don’t even remember how many i got 🤣🤣

[harsh owl]

I still have not seen where those packets arrive as awards. What am I missing?

[tidal apex]

I will try on pc tommorow 😒

[harsh owl]

*rewards

[raven silo]

Not enough events 😑

[pallid willow]

In the event page you see the red envelope and it shows a time where it will be available for 1hr to be opened

Have 3 chances during the day i think but only one to open

[raven silo]

I still have free time, so pls add more events. Thanks 🙂

[terse agate]

I hear you, and still, international laws weigh more then a tos. Especially if items were obtained without fraud…..
Plus, personally, when this company has the business model of implementing events without proper testing, they should man up and take their losses if players benefit from the bugs, but that’s just personally.

In the current case it is theft, since not all items they took were obtained via the bug in their event, even items bought with real money was taken.

[harsh owl]

Well, looks like I missed that boat. So tired of the terrible UI design in this game

[pallid willow]

👀 you still have another chance later

Click on it, it says the time

[harsh owl]

It says chances for today "0"

[pallid willow]

Then you already opened it 😝

Only once a day

[woven spire]

Its bad anyway

[cosmic tulip]

@merry scroll You are removing items I have bought, during and pre this event. This is completely wrong what your doing!!!

[terse agate]

I’m tired of the bugs, tired of the game booting me, tired of not being able to play properly, tired of the countless events

[pallid willow]

Yea its made up to give crap anyways

[terse agate]

They are stealing

[cosmic tulip]

This is your untested event that caused the issue, not mine and now you’ve made made account 10x worse than before this event

Every time I log in more items have gone. This is wrong

Even Items I have saved for over the year have gone

[cloud ridge]

I'll pay you in the stolen items KG took from me if they ever give them back

[terse agate]

Perhaps we should explain the word “testing”

[cosmic tulip]

I’m really going to loose my temper

[cloud ridge]

I've shouted at saber and nanami a lot about it and raised ticket

[cosmic tulip]

Come here please @merry scroll and talk to the community this is criminal !!!

[cloud ridge]

Sabers reply was useless and they've both gone back to hiding

I always remember him saying comp was suppose to be issues

[cosmic tulip]

I bought item even today and they have been removed and items from other bundles and they have been removed.

[cloud ridge]

Here we go

He said now

When is now

And where are the items we bought and the items we had prior to the event

[cosmic tulip]

Skins from the skin store from months ago and I can even find the post here complaining about get a double HQ skin and wasting skin tickets got removed.

[cloud ridge]

@merry scroll / @feral sinew thoughts please

[cosmic tulip]

The amount of money I have invested in my account over these last 4 years and you’ve just removed it like none of this matters

[lean leaf]

@merry scroll @feral sinew @gray dragon

[feral heath]

Hello everyone!

[hollow hazel]

I love fairy tales but I don't believe in it

[cosmic tulip]

That little bit of info saying the devs are removing things is BS!!!!

[hollow hazel]

Poor Saberlot 🙈

[terse agate]

😂😂 why?

[feral heath]

May I DM you ?

[terse agate]

Word of advice, back out slowly 😬🤣😂

[hollow hazel]

too many tags considering the devs already knows about the problem, so no matter how much you bother him it won't fix the problem right now

[cosmic tulip]

He is hiding again just like the data breach they did last week with this BS event and shared everyone bank details !!!

Oh but they put out a nice mem showing you how to clear the data

[feral heath]

Thank you But I will stay and try to help as much as I can

[cosmic tulip]

My DM’s are open but I won’t hiding how I feel this time

[terse agate]

So? It’s his job…..
He should be here 24 hours and actually talk, but……
He and nanami prefer to hide…..
While the devs caused a MAJOR issue

[marble grove]

He probably has this discord muted 😂

[feral heath]

You dont have to hide your feelings. I absolutely understand your Frustration. But I wanna see if there is anything I can help you with

[marble grove]

@merry scroll GIVE ME MY GOLD COINS BACK

[hollow hazel]

Because he is almost the only one who gets shaken and tagged when players have problems. His answer depends on the work of the full KG team. It's strange to expect magic from him, he's not a fairy godmother

[cosmic tulip]

I’m not frustrated I’m pisseHed off !!

This is the real first time I think I will quit this FK game

[thorny plume]

You guys asking about the stuff removed from the betting store ? Or what they stealing now?

[marble grove]

Gold coins from dice tycoon event disappeared

[hollow hazel]

Really the first? Looks like you're a virgin in terms of game frustration

[terse agate]

Again, his job…. He should be talking to us….
But he hardly does

[feral heath]

i try to find out what happened. I just came online

[cloud ridge]

Both, but mainly stuff they stole

[thorny plume]

Not surprised... Theres more breaking then fixing theese days

[marble grove]

A 💩 show

[cosmic tulip]

No. This is not the first, but this is the first time it has affected my account and destroyed my growth that I have invested money in

[terse agate]

Stuff from backpacks….
Stuff bought with actual money

[cloud ridge]

The betting shop was updated to be so much worse, I didn't notice till someone in allaince said 😅

[hollow hazel]

what can a person say if he does not have an answer 🤷‍♀️

[pallid willow]

Y’all that’s why we should always use up immediately the things we get from bugs 😅

Then they can’t steal it anymore

[marble grove]

3 updates today and taken my gold coins away because of "bug" imagine testing ipdates before letting people spend on YOUR BUG and then take jt away without giving refund.

[feral heath]

I know there might not be much that I can do. But whatever Im able to do I will.

[cloud ridge]

Shouldn't have to use up things we bought straightaway though

[hollow hazel]

And be quiet if you find a loophole

[cloud ridge]

The bug items I understand

[pallid willow]

I know but is the sos way 🤷🏻‍♀️

[marble grove]

Just report them to apple store, sos will poo themselves again if removed again 😂

[feral heath]

So stuff dissapeared?

[cloud ridge]

As much as I'd love to keep them I get it

But, the stuff we bought and had before the event no

That's just theft

[feral heath]

If you tell me more detailed what happened, I can forward it.

[marble grove]

My gold coins I paid money to get dice and get... yes... so @merry scroll I want my refund.

[glass wolf]

I love you

[hollow hazel]

🤣😘.

[cosmic tulip]

Even activated stuff there removing, My moral that I had before this event is gone.

[feral heath]

So you bought a bundle and the Items you bought dissapeared?

[cloud ridge]

Not disappeared, was stolen from us by KG

[woven spire]

Take hes virginity

[terse agate]

@feral heath

[woven spire]

But why not go playstore or apple?

Or PayPal?

Sos dont care

[feral heath]

I saw Saberlots text.

Did something ingame happen?

[marble grove]

No I bought dice bundle used it got gold, then gold got taken away (all of it) to cover their "bug"

[woven spire]

Did they also reset coins?

Like everything?

[cosmic tulip]

@merry scroll Return my account to what I paid FOR!!!!

[marble grove]

But if I refund a pack I owe KG? So kg remove my items they owe me.

Double standards.

[glass wolf]

Just forward this: when we get a disadvantage bc of bad programming… it is our problem and nothing that anyone can do. When people find a way to get more than the devs wanted … magic they can get all “their” stuff back… it is amazing…

But we all know this is not about customer satisfaction

[plain osprey]

What happened to pow store?

[terse agate]

And they are “thrilled” with that “optimisation”

[feral heath]

So let me write a Feedback for all of you. And then hopefully we will get answers/solutions soon. I know this is super annoying.

[cosmic tulip]

Feedback!!!

[cloud ridge]

They fked it

[cosmic tulip]

What will that fix???

[cloud ridge]

It wont fix anything but it's best a mod can do

[cosmic tulip]

They choose to go into people account and remove paid items.

[feral heath]

Well I can only forward the issues. There is unfortunatly nothing else I can do

[glass wolf]

There are people spending the amount of a Porsche each year and get a bad programmed game. And in addition now all f2p and low spenders that would have never bought all the stuff, so there was zero loss for anyone are now punished.

[marble grove]

My dice tycoon ends tomorrow, so I'll just get "well event is over now, no need to refund."

[cloud ridge]

The ones higher up just ignore us so...

[terse agate]

They stole
Players are frustrated
Give everything back….

There: done

[cloud ridge]

Best bet raise ticket with CS

[cosmic tulip]

That won’t do anything either.

There are useless

[cloud ridge]

No luck which I expect will be the outcome get a refund outside game

[cosmic tulip]

Close the thing down

[feral heath]

Absolutely, raising a Ticket to CS is absolutely nessecary in this case.

[cloud ridge]

Yes outside game and I don't care about discord rules about talking about it

[cosmic tulip]

Oh I will refund out side game if this is not fixed.

[cloud ridge]

Not when we've been robbed

[marble grove]

How do you make ticket?😂

[woven spire]

First people need to figure out how not to get a bot 😂

[cosmic tulip]

1000’s I’ve paid for on my account

[cloud ridge]

Follow this

[feral heath]

Raise it like that. That hopefully will help you

[hollow hazel]

It's simple:
1.Wait for the full moon
2.Turn your phone to the southeast
3.Poke the screen with one hand and hit the tambourine with the other hand
4. Have fun

[terse agate]

You still get a bot

[cosmic tulip]

None of this is helpful..

[terse agate]

🤣😂🤣😂🤣
You had fun, but still didn’t reach CS

[feral heath]

What we can do here is limited: we can help you submitting tickets, make Bug or Feedback reports and forward the issues, unfortunately we have no direct influence on any decisions or can change things on our own

[marble grove]

"Secret menu" because you cannot have simple cs

[hollow hazel]

just write random words in the search and then you will be given a new menu

This works for me

[feral heath]

Thats what the Picture above describes.

[cosmic tulip]

Tickets get closed, and be stuck in an endless loop while the community managers hide. Like always.

[terse agate]

Done that multiple times, but I still end up with forms that only a bot answers and no real answers

[cosmic tulip]

In the mean time nothing changes.

[glass wolf]

They should better rework MM but nooo. Take some virtual pixels away that will be outdated in a few weeks anyways is more important

[hollow hazel]

To be honest, I don’t understand why people even write to technical support if it gives 0 results.

[feral heath]

I actually got good help there and know from some players aswell it helped.

[pallid willow]

😨 i almost forgot mm today

[glass wolf]

Just forget about complaining or anything… if they would care they would test better in the first place

[terse agate]

Thank god we only have a few events

[hollow hazel]

You are in the gathering team

[tropic wedge]

Hi all, finding caffeine and reading up

[marble grove]

Don't find caffeine find my gold coins

[glass wolf]

Pull out version: I have the feeling that spending will be reduced by tons of people. This is not about a handful this time

[tropic wedge]

The items being removed Dalma raised as soon as it was brought here. I truly hope we have some answers soon

[tropic wedge]

Very much get it. The bugs plus things that were payed for disappearing … i hear you

[terse agate]

As soon as there is a bug in the store it is fixed in minutes.
As soon as FP steals we have to wait and hope it gets resolved 🤣😂🤣

[marble grove]

I dont want answers, i want my items or my money back

[graceful swallow]

How is it possible that they take away all the resources I bought throughout the week, cores, splinters and more?

[tidal apex]

Alliance duel is... Strange.... According to my understanding as alliance ranked first in migo we should be able to only declare alliances ranked 2-6 but somehow they were unavailable and we declared on 11th alliance

[marble grove]

"Bug"

[terse agate]

And FP is scratching their head and wondering why the revenue suddenly lowered

[tropic wedge]

Fully get that. I want you to get your items back also

[terse agate]

Feature

[marble grove]

Incompetent devs

[tropic wedge]

There are a couple reports up on this in bug reporting. do any of those fit? I believe I saw this exact one

[glass wolf]

The point is, we also bought bundles

[graceful swallow]

Right now I demand that Paypal return all payments and that KG take charge, I return everything, this is a shame

[glass wolf]

So what’s up with the stuff earned by bundles

[cloud ridge]

Now they've taken skins i before the event went live...

[marble grove]

You will be put into KG debt for this

Because you are not allowed to take money off KG, they just do it to you and its fine

[woven spire]

Instructions unclear. I am professional tambourine player now

[graceful swallow]

I don't have buyer's insurance at all, they breach the contract

[terse agate]

‘M afraid more will do that 😬🤣😂

[marble grove]

You refund when you buy next pack it'll dosappear

But nowadays you can have pack for 4 days and it'll diaappear

[terse agate]

Even if you didn’t refund 🤣😂

[marble grove]

Yep

I guess its time to review bomb Google play 😂

[terse agate]

So, if everyone refunds all they can???
Oh my😳😳

[marble grove]

IVE FIGURED IT OUT! KG are giving away 10,000 diamonds to 10 people, they needed to recall for the diamonds to he given away 😂😂😂

[cosmic tulip]

They’ve destroyed my account so even if I refund and they block my spending, I can’t do much now

[glass wolf]

I love how greedy FP is about a few pixels. That will badly pay back

[marble grove]

Also, is this a breach of any gaming laws? I remember they had a lawsuit before

[glass wolf]

Good lord. None of the average player would have spend for that stuff

Why

[shadow ether]

Biggest joke I’ve seen from SOS.

What a joke this game. Emptied our backpacks. Save yourselves money!!! This company is greedy and will take all from you!

[peak apex]

Hey guys, I know tensions and bugs are high, and we have reported but #📖︱server_rules still apply here

[marble grove]

If server rules doesn't get me money back f them

[cosmic tulip]

Who cares about server rules right now

[marble grove]

@merry scroll money back now

[peak apex]

Have you raised a ticket in game?

[shadow ether]

Agreed. They should be really ready to refund all over this.

[cosmic tulip]

They didn’t care about our rights!!!

[graceful swallow]

Money back now

[marble grove]

After jumping through hoops to find a summit form

[wild adder]

This is ridiculous, click bait game

[peak apex]

The hidden menu yea?

[cosmic tulip]

GIVE ME MY STUFF BACK !!!

[glass wolf]

“Due to our terms and conditions we kindly remind you that we do not tolerate players using glitches in their own favor. It is you duty to report it. “

[marble grove]

No I found another way to get a form... aka type "refund"

[cosmic tulip]

OR MY PAID ITEMS. INCLUDING TODAYS STUFF!!

[shadow ether]

Glitch?

[woven spire]

Yall will getmuted for the word

[glass wolf]

Point is, they are now taking too much away

[shadow ether]

How about MM for a glitch?

[woven spire]

That has a r f i mean refund

😂😂😂

[shadow ether]

When it’s against us and we raise concern nothing is done

For MONTHS

[marble grove]

I dont want my items I want my money so f their secret code to find more of a menu

So normal players who don't use discord cannot find them to complain

[shadow ether]

Who even knew this was a glitch? Anniversary event has always been super gift heavy.

[peak apex]

I only recommend that menu cause that’s one of the few I know that will actually get you a non bot response

[wild adder]

But to put events that work with only top ups they are fast

[marble grove]

A copy and paste response is no better than a bot

[woven spire]

Btw FP dont give money back

[cloud ridge]

They were slow on purpose with this fix still

[woven spire]

They only give diamonds

Try to say no. They dont care

Or they give you half cause resource packs used

[shadow ether]

People spent actual money, and time on this

[cloud ridge]

They have your money so they won't and will do everything not to give it back

[shadow ether]

They take all? PLUS previous things?

Now, the packs we did buy and things we bought cannot be purchased again?

[peak apex]

As I mentioned earlier duck, another event that had pack issues players did receive them back after the event was removed

[cloud ridge]

But why would I want dice for an event that'll never come back again probably

[peak apex]

We have reported this, do you have a ticket in game also?

[cloud ridge]

I want them for the event as its live now

[pallid willow]

Why would you want to double purchase if they just scam you 😂😂

[shadow ether]

Can we somehow contact their legal team?

[cloud ridge]

I known what your saying, but having to wait for the event to end shouldn't need to happen.

[marble grove]

They will just take them once you try to buy pack because you had "refund"

[peak apex]

I can grab you some email addresses, it not direct to their legal team but worth a try

[shadow ether]

I definitely think enough people feel their rights have been violated here and this is far and beyond past the line of correct.

[cosmic tulip]

Do you need to see the bundles I bought. They don’t care. There just stealing things left right and Center.

[shadow ether]

That would be great.

[cloud ridge]

Now they've started to take away people's skins including mine, some of which we had before this event went live same with backpack items

Now, we're being robbed of past investments on two areas

[cosmic tulip]

This is what peeing me off the most!!

[pallid willow]

What they took? 🤕🤕

[peak apex]

[e-mail]
or
[e-mail]
or
[e-mail]

[shadow ether]

All poly, aircraft materials, skin tickets, plasma, red crystals, skins/frames, PLUS the purchased items - zero’d

[cosmic tulip]

Reason I’m shouting a lot!!!

[cloud ridge]

Frame, March and hq skins

One of our leads has lost about 40 moral points she had before the event

[pallid willow]

But from which event like before this one? 🙈

[shadow ether]

Anniversary event

[stray acorn]

why?we need to re-buy all bundles?

[cosmic tulip]

Previous pearls, anniversary event, skin events even from the skin store.

[stray acorn]

is this "anniversary Event" or "Taking revenge from players event" ?

[cloud ridge]

Taken more than they should have done

[stray acorn]

asking for a friend

[pallid willow]

Don’t rebuy them if they do this to you guys then they think is ok and it happens again and again

[cloud ridge]

Next will be our decorations and stages probably

[cosmic tulip]

Poly that was bought from other bundles. T12 material that was bought from power unleash

[cloud ridge]

Hell, why not take away our heros and monkes at this point thrown in aircraft as well

[peak apex]

When I reported earlier, I was told that pack items will be returned once they check logs, but y’all gotta have a ticket in game for them to check this

[cosmic tulip]

What!!!

[cloud ridge]

But what good is dice for an event that's ended and will probs never come back

[stray acorn]

lol check what?

[cosmic tulip]

So i need to go through reports to show my HQ skins I had before. Plus packs I’ve bought

[peak apex]

I’m guessing items from packs vs items from exploiting bug

[cloud ridge]

I don't want to use event only items once the event has ended, I want to use them now so I can actually play it

[cloud ridge]

They need to check items players had before the event as well, as they clearly haven't

[cosmic tulip]

I bought dice this morning and they’ve also gone

[peak apex]

No, they will be able to check the logs to see when was gained through the event

[cosmic tulip]

Why wasn’t this done before ???

Stealing thing that I have earnt before and during this event @merry scroll @feral sinew

[stray acorn]

so some F2P won smth that a spender didn't won and they complain and now Devs taking everything to make the spender happy?

[peak apex]

Yeah I don’t disagree, my technical head says that this should be checked before removing anything but I’m not a dev

[cloud ridge]

Your better than a dev

Not like that's hard at this point but still you'd be better

[tame jackal]

[cosmic tulip]

We will never see any of this again

[peak apex]

At least I yolo and make people laugh instead of cry

[graceful swallow]

Joker what is this

[cloud ridge]

Just 20?

[cosmic tulip]

Are you kidding me !!!!

Steal my items and give me 20 dice in return???

[shadow ether]

Right

Here spend a Hundy and take 20 dice for your trouble. Nevermind all of the stuff you PREVIOUSLY had

[peak apex]

This appears to be generic compensation, that everyone receives - hopefully they will be sending account specific comp out

[cloud ridge]

Where's my 200 dice and others I got from previous bundles...

[glass wolf]

So this is a joke, even when people now say, okay I spend to get it… the store says out of stock

[glass wolf]

That’s the whole point

[obtuse terrace]

Is this some sort of joke 🤣

[glass wolf]

It is a wake up call

All pixels

[cosmic tulip]

Oh but they added another stupid collection why removing all mine 🤬

[obtuse terrace]

Scamplus

[glossy siren]

Removing skins now also as if backpack this morning wasn’t bad enough

[glass wolf]

All gone to … nothing

If this those not make people wake up, where the money goes. Then there is no help

[obtuse terrace]

It’s all understandable to take what was obtained through the bug but taking things that were purchased with cash payments and stuff that was already in the backpack before the event even opened is twisted

[peak apex]

All people who have had things taken should have a ticket in game about this, if you haven’t yet raised a ticket please do so

[glossy siren]

Yes have so but how do I add that they’ve taken more since?

[obtuse terrace]

Yes, raise a ticket and be told to prove it

[glossy siren]

This mornings bug was only packpack items

[glass wolf]

Why are they doing that in the first place?

[peak apex]

Removing things?

[obtuse terrace]

We’ve all been burned by customer service in the past, they aren’t going to help

[peak apex]

I don’t disagree but if you don’t have a ticket they won’t be able to look into your account and your logs

[glass wolf]

Yeah, they rather steal items people paid then just let go and program better next time

[shadow ether]

Not true

[sharp osprey]

@peak apex My tickets just get closed

[shadow ether]

We have a player who’s Dino was taken down below his level before after upgrading it

[cosmic tulip]

A TICKET won’t do anything. I’m still waiting for my monthly dino pass items from the ticket I logged. Not mind HQ skins I got in past events, material I have bought and saved, skin tickets I had, I’m very annoyed about my moral removed the most.

[peak apex]

It’s a hard balance, if they don’t remove items obtained by bug people will complain it’s unfair as they didn’t use the bug

[sharp osprey]

I've spent 500,000 diamonds on this event alone.... All my items are stolen....

[peak apex]

Did you submit under the hidden menu or bug report? Bug report is a collection only auto close thing

[glass wolf]

Give them free stuff

[cosmic tulip]

They don’t even have the decency to say anything

[sharp osprey]

multiple different routes

contacted my GM

[marsh atlas]

yesterday i posted a feedback about too many events. I should have waited for today...

[obtuse terrace]

Respectfully, they don’t really care about your reports.

[sharp osprey]

all BS generic replies

[obtuse terrace]

Amazing how quickly they will take shi away from you but actually offering you help and believing you - customer service is none existent

[tame jackal]

🤨

[peak apex]

How would you figure that out though, you have some people that have earned 10k plus crates from the bug and some only a few - it’s fairer to remove the exploited rewards (but not anything else 🙊)

[glossy siren]

I mean my own ticket

[peak apex]

Here, non bug items reset will be returned

[cosmic tulip]

I don’t believe it !!!

[marble grove]

Tickets won't matter in the past I've spent on an event and they changed it after spending and thats just "oh sorry cannot do anything" moment

[glossy siren]

How can you distinguish between what was done with earned and what from bug?

[glass wolf]

How would you figure out when removing

[obtuse terrace]

Well my handbook hasn’t been reset either, so all my stuff is taken and I can’t re obtain any of it

[glass wolf]

Good lord it is all pixels

[tardy night]

If only they were as prudent in working on fixing mayhem.

But that doesn't bring money.

[peak apex]

I’m a glass half empty person too but hopefully they will pull through and surprise us all

[cosmic tulip]

Why’s would we spend again!!

[glossy siren]

We played the events to gain dice, we bought dice. Because of the complete idiocy of Funplus who refuse to test we are all impacted

[glass wolf]

I don’t care what was taken away that was for free, it’s sad but happens. But now screwing on the stuff people bought is like shooting themselves

[wide wraith]

reading this how do we know how far to go back and check if anything is missing, so much disinformation to say that players were taking advantage of a bug is to say the players knew of it,
Why cant the company admit, they messed up and put the blame where is tryely lays at the feet of the Devs, Management and whoever said these so called updates are ready for release?

[peak apex]

Yeah server rules please guys, I don’t wanna be that mod, I wanna be helping you not yelling

[marble grove]

Oh not allowed to talk about refunds? But allowed to take my items I spent money on because you don't test events before releasing to live?

Double standards

[peak apex]

As long as you go through cs to request a refund that’s not breaking tos

[marble grove]

And mods helping sos

[glass wolf]

Best is, they are good in taking away but those who got removed too much now need to prove

[shadow ether]

Submitted report

[tidal apex]

Honestly bugs like this one are FP fault, not players. Players did not hack i to the game to get those "extra" items, it was just programming incompetency hence players should not be punished for using it.

[marble grove]

We've been through this before why do noone I report for using someone else's account not get banned for tos?

[peak apex]

Actually, I bunked off work for the afternoon to come and talk to you guys and report your issues, that’s helping you not sos

[shadow ether]

Clearly I expect it to be closed with a 300 bio cap comp

[marble grove]

Well trying to say "server rules" and deleting comments for them is...

Where is my money or my items I paid for?

[woven spire]

Looks good

[glass wolf]

I Stick to server rules just everyone should know what the only answer to it is. Just can’t tell her by rules but all know

[drowsy bone]

Why would they need to get the legal team involved, unless they are trying to avoid doing the right thing? F-King group are scam artists

[peak apex]

Lemme Dm you a sec Frogg

[obtuse terrace]

I’ve reported it but the event is still maxed out in stores and crates - all of this has been removed. So everything is now unattainable 🤣 so is it really fixed as per the mail?

[marble grove]

Why to get me out of here?

[shadow ether]

They expect us to sit through the bugs that hurt our accounts or our teams and say - it’s part of it when a Dev messes up. We get no comp… then this?

Sorry completely ridiculous

[charred swift]

Too many events, no idea how they all work and what you are supposed to do, only common theme is they are just trying to wring as much cash out of everyone as possible

[tardy night]

Looks essential for pow and useless after it. Lol

[marble grove]

And then take the items you spent money on because they cannot drop a single event without a bug

[obtuse terrace]

They don’t care about us only our money 🥹

[cosmic tulip]

Where is the things I bought.!!! Paid for the receipts are still in my system mail. This is criminal

[shadow ether]

They will really lose many players from this when it’s not fixed.

Me included.

[marble grove]

BUT WHAT HAPPENED WITH JOINT EXERCISE BUG? PUT MORE LEVELS OUT AND LEAVE EVERYONE WITH FREE REWARDS

[woven spire]

Thumbs up

😂

[glossy siren]

Fun plus love a contradiction

[peak apex]

Nope I sent what I needed you are more than welcome to come yell at me here

[shadow ether]

It was never fixed even after more and more levels added

But I was asleep the last one. While others sit at 250 now 🤷🏼‍♀️ tell me how any of their stuff is right

[wide wraith]

The CMs should be here answering questions Jemma, not leaving you to do their jobs, We are grateful to you but the CMs and Dev Rep should be here,

[glass wolf]

Okay

[cosmic tulip]

Yes Agree, Where are they!! There ignoring my pm’s

[glass wolf]

Apology accepted

[peak apex]

Pfft you just don’t like my sparkly pink pfp

Glitter ftw

[glass wolf]

Are they honestly thinking that people will spend in numbers on this event after this?

[torpid grotto]

Yep, too many events. My head is about to explode

[shadow ether]

Honestly I never buy another pack in this game again.

[cosmic tulip]

Nope 🤬

[peak apex]

Hopefully they busy ing devs

[wide wraith]

its not that Jemma, but its not fair on you, they get paid to do this

[cosmic tulip]

You honestly think that?????

[charred swift]

Doing what to devs? 🤣

[peak apex]

Ever the optimist

[peak apex]

Knocking them on the noggin making them fix stuff

[cosmic tulip]

Yeah, like all the other things he promised.

[peak apex]

Nuh but it’s not fair on y’all to be ignored, even if I can’t fix things I can still come in n try n help where I can

[obtuse terrace]

You know also, it’s not even that people are mad they took back what was not supposed to be claimed, it’s that they took so much more. And then said “we will rectify asap”. That shouldn’t happen!
The bug is their issue! Rolling back stuff that wasn’t supposed to be rolled back is avoidable if they just take a bit of time

[peak apex]

I agree with this

[obtuse terrace]

The bug would have been avoidable if they actually made use of their test servers tbf

[wide wraith]

Jemma you should be a CM, you do far more than either of the CMs or Dev Rep do, to help this community

[marble grove]

I wonder if sos will follow this law 🤣 You cancelled my purchases I want my refund.

[peak apex]

Pfft I’ve seen the hate they get, at least you know when things go wrong it’s not my fault

[terse agate]

Actually it is not understandable, since they don’t TEST! Therefore mistakes happen….
FP, man up and take these losses, if you wanna prevent this stuff from happening: TEST!!!!!

[glossy siren]

If only they slowed down like they claimed they would we wouldn’t be in this position

[wide wraith]

thats because they ignore us

[marble grove]

You cannot slow down on an anniversary

[cosmic tulip]

This is not the first thing they have done wrong this event! They coving things up left right and center. First allowing people to have access to the account ID’s now this BS

[drowsy bone]

I wish I made this up...

[glossy siren]

No that’s why we have three top up events 😂😂😂

[marble grove]

next halloween, black friday and christmas

[tardy night]

Service not as described would be apt here. Clause 3.3 or 3.5 don't remember exactly.

[peak apex]

Ifoo…. I have no idea what you are implying, I like the cake, it was my birthday last week so I’m still allowed cake

[marble grove]

Looks like he's sniffed a bag

[wintry gazelle]

Help 😭

[cosmic tulip]

Don’t even do it

[marble grove]

Best help? Stop spending

They'll just take them off you

[cosmic tulip]

There only take every item back

[peak apex]

Now I want cake…

[marble grove]

that cake only had the K

[thorny plume]

But wait? They taking back things after people exploited ?

A bug

[peak apex]

I had a wicked salted caramel cake yesterday

[marble grove]

Not even exploited

I used my packs got little rewards... but apparently thats a bug

[thorny plume]

Not exploited but why they decided to take back ?

[marble grove]

because KG

[wide wraith]

they are trying to blame players instead of blaming themselves

[thorny plume]

For ?

[marble grove]

they allowed to keep money but we are not allowed to keep items

[obtuse terrace]

They took back more than what was claimed in the bug

[thorny plume]

I mean what was the cause or issue

[marble grove]

who knows

[wide wraith]

for their incompetence

[thorny plume]

So stuff claimed something in a bug

[marble grove]

was in dice event

or so they clal

[thorny plume]

If so lol

[marble grove]

Any packs you bought during the week also

[thorny plume]

Mine isnt gone

[obtuse terrace]

It’s not just what was from the bug, it was a lot of other stuff

[thorny plume]

I bought 2 packs, guess because I didnt exploit a bug

[cosmic tulip]

No, I bought packs and there taking back items that was purchased before this event and items purchased during the event and more.

[obtuse terrace]

Depends on your state, you may not have even had the bug?

[peak apex]

The system mail does say that non bug items will be returned tho

[marble grove]

@merry scroll REFUNDS NOW

[obtuse terrace]

They shouldn’t have been taken tho

(Not mad at you)

[marble grove]

and that means how long without being able to participate in lottery?

[peak apex]

I know and I agree

[cosmic tulip]

Not mad at you, but no they have take so much more. In there eyes it is fixed!

[marble grove]

because they took my gold coins and not my attempts for lottery... that came from gold

[cloud ridge]

👀

[obtuse terrace]

They took everything that was obtained genuinely within the event 🤣

[peak apex]

Yeah our eyes is not fixed till non bugs stuff is returned

[thorny plume]

But its because someone found a exploit, seems to me they fixing things

For once

[obtuse terrace]

Taking things that people have purchased and not returning their money is a form of theft

So that’s not fixing anything

[cosmic tulip]

How??? By annoying every player that was in the test event?

[thorny plume]

So is exploiting isnt it ? Thing is it seems someone exploited and now they rolling back

And will probably fix

[drowsy bone]

So are the tomatoes that cost $1 each

[obtuse terrace]

No? Because the items have nothing to do with the exploit?

[wide wraith]

they need to hold up their hands and say "We messed up, We are sorry that our incompetence and lack of testing has ruined the game for a lot of players. We are especially sorry that this has happened during what should be a time of celebration"

[cosmic tulip]

It’s not rolling back are you not hearing us??

They have taken more plus items paid for

[drowsy bone]

Actually there's a distinct difference. What funplus did is illegal across the world. Not sure anyone would be successfully prosecuted for exploiting a bug in any game

[woven spire]

😂

[cosmic tulip]

They have reset it, and stole everything!!

[woven spire]

Thats how they really do it

[obtuse terrace]

People who didn’t actually run with the exploit have had items “rolled back”

[woven spire]

Resource cost 1 euro per box

[thorny plume]

Well blame whoever exploited perhaps. Perhaps kingsgroup is sorting things, but going rabble rabble over devs taking away items when someone exploited, just give em time to sort things. Blame exploiters

[woven spire]

Never blame who exploits

Blame those who made it possible

[obtuse terrace]

Blame the people who made a buggy event

[cosmic tulip]

Are you serious?

[obtuse terrace]

And didn’t test it 🤣

[thorny plume]

100 percent

[marble grove]

Nice to have nothing left for this

@merry scroll

@gray dragon

[cosmic tulip]

I look forward to it, happens to you when things are removed from your account

[wide wraith]

how can anyone exploit a bug unless they were given inside information that it was there

[marble grove]

At least this happened a day before I actually spent on more packs I guess 😂😂

[thorny plume]

What you think the angry ranting gonna accomplish ? Someone exploited, devs sorting things and will likely return NON illicitly retained items

[vast dawn]

So now we are being scammed by the developers too? What a new experience, meanwhile legit game issues they dont care about.

[woven spire]

You the type saying blame the victim😂

[marble grove]

Someone, not everyone

[cosmic tulip]

When have the devs ever done anything right?

[marble grove]

But everyone got robbed

[drowsy bone]

I hope he doesn't get his fries next time he orders his mcdonalds meal. Call me harsh but

[obtuse terrace]

That was harsh…

[woven spire]

"Man gets killed" @thorny plume says: shouldnt have walked there bro

[thorny plume]

If he walks where he should not perhaps ?

[drowsy bone]

There are probably a whole load of consumer protections laws, as well as contract laws that have been broken. Depending on where you live

[thorny plume]

No need to get personal about things, just understand this is what happends when some people exploit. They have todo a rollback, else its broken for someone elsen

[wide wraith]

you all missed this BUT how can anyone exploit a bug unless they were given inside information that it was there

[thorny plume]

So maybe they sorting things

[drowsy bone]

But if they want to come at me for exploiting a game then come, I'm not scared

[woven spire]

I am not sure if you trolling or not

Or serious

[charred swift]

Exciting times in SOS, the anniversary celebration where we all celebrate emptying our wallets into the bottomless Dev bank account

[cosmic tulip]

Tolling

[obtuse terrace]

The bug was quite easy to find tbh, just takes a little bit of button pressing

[thorny plume]

Quite so

[loud condor]

Unless it's massively exploited, handling individual cases are the way to solve.

[obtuse terrace]

It’s their anniversary, not ours 🤣

[marble grove]

So sos don't follow Google tos?

Time to report sos

[wide wraith]

guess i wasnt looking for bugs like that, maybe i just didnt spend enough

[woven spire]

Goodluck proving it was a exploit and not a "feature"

Sos keep saying its a feature

Cant blame the one using that feature

[obtuse terrace]

Happened after you spent enough for 70 dice rolls, after that it just kept popping up

[marble grove]

I got 80 laps and I didn't see a bug

[wide wraith]

ok thats why i dont seem to be affected, didnt buy any rolls

[cloud ridge]

Simply cannot, the pearls I earned "legitimately" likewise skin tickets dice etc won't be there cause they can't tell what was used with the "bug"

[wide wraith]

simple answer is Don't Spend

[thorny plume]

Well to be fair it seems the people who gained from the exploit is those that had items removed

[obtuse terrace]

Nope

[thorny plume]

Or if statwide, im guessing devs will sort hopefully

[glass wolf]

We had people being stuff removed that did not use it

[cosmic tulip]

The lap board even shows the legitimate times you’ve done it. But they still stole

[loud condor]

I don't think it's an exploit if you actually have to pay for it. More like a bonus features

[cloud ridge]

I'm gonna love it if they reset eveyone to 0 laps and force all to spend again

[tidal apex]

It is one thing if it was exploit that needed black magic to use, like doing root and installing specially preped system, messing in game files etc. But when it is in plain sight in the game because they are too dumb to test anything? Cmon...

[cosmic tulip]

The fact they want us to spend again is the icing on the cake !!

[marble grove]

Okay reported sos for developer policy violation on Google 😂

[thorny plume]

You know you can pull payment in Google ?

Not sure how Apple works

[tidal apex]

Spend again only to discover there is another bug and they steal all items again

[cosmic tulip]

I’m apple. But I will be looking in to it!

[thorny plume]

But if an item isnt delivered you can pull payment

[marble grove]

No last time, it was buy and they just take the pack before they even gave items saying you had refund

Still missing my diamonds from that one

[cosmic tulip]

I can prove that this morning when they removed my dice I bought

[obtuse terrace]

But if they remove the item you have to prove that happened

[marble grove]

Manbear you'll get muted soon

[wide wraith]

simple answer is Dont Spend any more, hit them were it hurts, their wallets

[thorny plume]

Maybe, but that is legit action if they have stolen from you

[marble grove]

Yes I know, been there done that 😂

[cosmic tulip]

Oh they’ve lost me for good! I pretend to be F2P but I will be a proper F2P from now on

[thorny plume]

But id give em some time to sort it first

[marsh plover]

Где эти криворуки разрабы!!

[marble grove]

No, you need to do it early as possible, sos will drag it out and by time you get any response it'll be too late 😂

Been there and done that

[tidal apex]

They will give back all bought dice....
After event is already over

[marble grove]

And then trade them for rss rhe next day

[wide wraith]

the still need to admit its their fault in the first place, if they tested properly then none of this would have happened. Fire the QA team as a start because they obviously didnt do their jobs correctly

[marble grove]

Would be nice to see what they have to say PTR is for

Because it sure ain't testing

[tidal apex]

They will say it was just a visual bug, nothing ever dissapeared from backpacks

[woven spire]

Maybe in sos world

But in real they have to prove

Since you got receipt

[cosmic tulip]

LOL There do there normal thing. ignore us and pretend it never happened.

[obtuse terrace]

If you want a refund and you are saying they took something from you, you are the one that has to prove it

[woven spire]

Ye with the receipt

[marble grove]

No

[woven spire]

Not with the items

[drowsy bone]

Or their balls, that also hurts. Aim low

[woven spire]

That makes 0 sense

[marble grove]

You go to app and just request

[obtuse terrace]

They can argue that you used the item

[marble grove]

You dont need the item to give back to google

[obtuse terrace]

No that’s not what I’m saying

[wide wraith]

well i was trying to keep it family friendly

[marble grove]

They dont get the choice, Google pay back

[woven spire]

They can

But they have to prove they delivered the items

And you have to prove you bough

[obtuse terrace]

They can, because they delivered the item and then recalled it

[obtuse terrace]

I don’t use google, can’t comment on that experience

Apple is not so forgiving

[cosmic tulip]

OMG I cleared all purchases from there top up store because of there memorial book Bug @peak apex Only way to prove it now is at my bank source.

[drowsy bone]

Yay, I'm looking forward to the converted tomatoes

[woven spire]

Thats right. Thats why they need to send the whole log on your account or something like that

To apple/google

[marble grove]

Google are so easy to get them, just got to use right reason, and a somewhat relatable explanation 😂

[obtuse terrace]

Apple aren’t so kind, I’ve tried in the past 🤣

[woven spire]

What reason?

[marble grove]

I'm not sure off top of head 😅

[drowsy bone]

That funplus are scamming people and can't even follow Google's tos

[marble grove]

It depends on how game screws you really 😂

[marble grove]

I've reported them for dev policy breach 😂

The fact compensation is nearly daily is not a good sign for the game

[drowsy bone]

I'm sure funplus have contacted Google/apple. Just need to ask them to look in their scam folders for their emails

[marble grove]

Fu+ and KG are ran by ccp change my mind 😂

[tropic wedge]

I know frustration and bugs are high, and we have reported but #📖︱server_rules still apply here🙏

[marble grove]

So does giving me a refund

[drowsy bone]

One rule for funplus, another for their customers. Sounds right

[marble grove]

@gray dragon

Tell devs, refund

[drowsy bone]

Just do the right thing. Refund people. What is there to think about? They fked up

[tropic wedge]

Mod team is doing our best. And will keep reporting

I wish I had more information

[cosmic tulip]

They need to refund the items very quickly !!

[marble grove]

I dont care for mod team, where is @merry scroll or @Funplus @gray dragon

[tardy night]

Don't bother with those. Just directly with the bank

[tropic wedge]

lol hii sima🍕

[drowsy bone]

At a minimum

[stray acorn]

smols need free pizza and coffee

[wide wraith]

The CMS and Dev Reps should be here

[tropic wedge]

Hopefully they are working on fixing this

[tropic wedge]

I dont disagree

[drowsy bone]

If they wanted to fix it they could have by now.

[tropic wedge]

Has everyone put in a ticket in game? I know it seems pointless but it links your account to the issue

[marble grove]

Yes, for my refund.

[obtuse terrace]

Yes, looking forward to them responding in the mockingly over the top happy attitudes to tell me I’m in the wrong

[cloud ridge]

Hmmm, we blocked that time....

[marble grove]

Don't worry, it's a feature

[tropic wedge]

I got this too 🫠

[cloud ridge]

If only I had some dice I could roll to try for a different time

[drowsy bone]

I can see people having to resort to Google or apple store refunds. Which means your account will show arrears in funplus' eyes. It's happened to accounts before who have requested such refunds. It's just not good enough.

[marble grove]

They would just give you 2am at reset

[cloud ridge]

They'll force you to re buy bundles to offset what you requested was refunded

[marble grove]

Simple fix, just give everyone 10,000 diamonds

They lose no money as diamonds are just a number on screen for them

[cloud ridge]

Can I get 10,000 for every tap I did for the dice and chests please

[marble grove]

F2p happy, spenders happy, if you spent more than $100 then too bad, spend more 😂

[tropic wedge]

I would love if they started giving diamonds as compensation - people could then get the things they actually need

[drowsy bone]

Exactly. I mean let's face it, digital items actually have absolutely no monetary value. If they don't want to issue cash refunds do this

[marble grove]

And things THEY PAID FOR

[cloud ridge]

Until they take them away 😂

[marble grove]

Devs don't want to have 1 day of irregular spending

With a happier customer base for that day 😂

[tropic wedge]

Agreed. And I wish I had some control over this and getting it fixed quickly

[drowsy bone]

We don't even know if they realise how big of an issue this is? We haven't heard anything directly

[tropic wedge]

As dalma said earlier we have raised it as soon as the reports started coming in. and then re-bumped it

[marble grove]

They should know since they removed the items

If they tested it, we wouldn't have daily compensation of the game working

[stray acorn]

testing things doesn't mean they fix the bugs, we tested MM and it still have bugs even after a year

[marble grove]

And daily updates to fix bugs which then have more bugs in

[marble grove]

We are on about sos

Obviously they still have bugs

[drowsy bone]

I want to hear three words, "We hear you", then a explanation of what they're going to do to fix it.

Instead we'll get a email with some rss and a, "Sorry for the inconvenience"

[tropic wedge]

As Dalma said - A similar issue happened before, I believe it may have been when migo was mistakenly dropped then pulled, they did reimburse those that bought packs. Hopefully this will be looked at and sorted quickly

[normal peak]

Yeah total BS they swiped pearls and extra skin from me…im positive my money got those items

[marble grove]

Nono, it's KGs money

[tropic wedge]

this!!! I would love this!!! and very much agree

[pallid willow]

Don’t lie for me me no happy

[marble grove]

I dont want diamonds unless its more than I paid for... 😂

[tropic wedge]

Did you ticket in game Titan?

[marble grove]

I said if they give everyone 10k diamonds

[pallid willow]

And why is there a red dot on my profile stop the bullying fupu

[wide wraith]

i want to hear these 7 words
We are sorry, it is our fault

[pallid willow]

Oh

[tropic wedge]

🫣 ohhh the red dot of doom

[pallid willow]

Then me happy😂

[marble grove]

Yes only people who wouldn't be would be those who feel robbed spending more than 100 😂

But if you're spending more than that, that's their own fault

[pallid willow]

Maybe it’s done on purpose🤔 to make people spend double since they do anyways and same situation keeps happening

[marble grove]

Their bug fix is to re-release packs of dices

But we also have 3 weeks of dice events just like this

[pallid willow]

Thats why i think is on purpose🤣

[marble grove]

I wonder what the outcome could be

[stray acorn]

some tomato and bios

[pallid willow]

I wanna see all the bundles stop the secrets 😤😤

[marble grove]

A lot of them over 2 weeks of compensation 😂

[pallid willow]

All 3 weeks bundles*

[cloud ridge]

Almost as if they tested things this could have been all avoided

[marble grove]

Itll just be the same ones each week a different colour of dices

[pallid willow]

So different dices for each week?

[marble grove]

Why do they need to try harder than that

[pallid willow]

Why they hate hoarders that much

[cloud ridge]

New dice type for each stage, day, week, number you roll, lap your on etc

[marble grove]

When I saw it looked like 3 different colours

[cosmic tulip]

Also check HQ skins and collection, and all other items it totally BS

[wide wraith]

because horders dont normally buy anything

[pallid willow]

What if i wanted to buy and hoard for later bs bs

[drowsy bone]

I'm hoarding sarge frags just in case one day they're converted to something useful

[terse agate]

Wondering if the minor fixes where: stealing stuff from the players

[pallid willow]

If they ever turn purple and blue to limitless they probably would be like 70 upgrades one upgrade per 1500 frags🤣

[stray acorn]

it's not minor, it's major!

no major fixy

[cloud ridge]

Minor for KG

[drowsy bone]

Doubt it, then they'll be a little useful. They'll just introduce sarge mk2 frags

[cloud ridge]

Sarge will be the final boss of sos which we have to beat to get all our money and items back?

[marble grove]

This is what makes me feel different colour dices because flag different colour 😂 and they make you spend more then 😂

[marble grove]

Fixing everyone backpacks

[drowsy bone]

That could be the only reason his frags are everywhere. It's a foretelling

[loud condor]

Sarge should leave the settlement, there's no hope left.

[marble grove]

Send sarge to new island to retire

Use his frags to build his house

[pallid willow]

But i hate that nobody is showing this not even on YouTube as in casually, i wanna see the bundles of each stage like, are the 2nd and 3rd different form first etc, shouldn’t the anniversary be like at least easy to buy 💩 why is that even hard

[terse agate]

For them it’s minor….
Poof, gone all your saved stuff

[marble grove]

Bang and the dirt is gone

[terse agate]

Empty them, you mean🤣😂🤣😂
This was the update that made your stuff vanish

[marble grove]

New event incoming, locate the pickpocket

[fierce trail]

I stopped at 50 laps and saving the rest for another stage

[terse agate]

🤣😂🤣😂 reward is a hero search and RSS

[marble grove]

With a 0.01% chance of gold or dice back

Which never hits

[cosmic tulip]

I’m scared to do any other event that they have bombarded us with, purchase items from there store only for them to come along and remove that too! Just like all my bundle items I bought.

[marble grove]

So may as well be 3% like hqs

[terse agate]

But FP is “excited” and “thrilled”😬

[cosmic tulip]

Good for them! Glad someone out of this is!

[terse agate]

Not only should they compensate all…..
They now should really do some efforts to gain trust again

[cosmic tulip]

There is no coming back from this.. sorry damage is done

[tropic wedge]

I very much agree Groot

[marble grove]

Would it also satisfy you if they gave 10k diamonds? 🤔 if yes I'm just trying to prove point 😂

[tropic wedge]

what would that look like to you?

[terse agate]

@merry scroll , @feral sinew , @gray dragon , care to respond???

[cosmic tulip]

I spent more than 10k tho…

[marble grove]

That's a you problem then 😂

[terse agate]

I know 🥺🥺🥺
This is a serious issue they just caused….
I hope they’ll return everything asap😘😘

[marble grove]

Already missed a ton of lottery event because of this

So, do I need to wait 5 business days to get an announcement because other states haven't dropped the event yet?

[wraith vapor]

Does anyone know how the bloody summit stars are calculated?
We had 8 stars, played 4, won 1 lost 3 and now have 1 star. What kinda math is this?

[cloud ridge]

KG tried to warn us and gave us a chance to to prepare, but we called them idiots for giving us his frags. If only we knew 🥲

[narrow marsh]

It's supposed to be one star per win, loss of star for a loss. So if you played 4 and lost the first three but won the last one, you have one star. If you won first one then lost three in a row, you have no stars

[wraith vapor]

No we started at 8* since we played yesterday

[narrow marsh]

That's the part they had to go in and fix. It's one star per win.

[wraith vapor]

And then after playing 4 down to 1 🤣🤣

[narrow marsh]

Oooh

No clue then lol

[wraith vapor]

So any maths u do, doesn't matter how, should be 6*

[narrow marsh]

Our leaderboard is stacked with people with no stars. So...idk 🤣

[wraith vapor]

Best one is 30 wins and 32 stars 😅🤣

[warped ruin]

if i know that the summit market will be empty i won't even sign up because the rewards for plain POW are better.. it was a simple scam like they do every week with every update

[narrow marsh]

Got that one too lol

[wraith vapor]

Yeah care to submit a bug/feedback? Any mod

[formal nacelle]

Hey, who wants help in submitting a bug/feedback?

[viscid ore]

too many events all at once, people have jobs, lives, PoW, MM, Alliance Duel, Annihilation Await

really too much... can't do everything

players leave the game and there are more and more events that require players

really frustrating

[formal nacelle]

I know it may be too much, I don't have time to do everything neither.
Do you want me to submit the a Feedback for you about this?

[viscid ore]

Yes please

[formal nacelle]

OK, I will dm you for some details if you don't mind 😊

[viscid ore]

Sure

[drowsy bone]

Found another bug, I can't share my feeding frenzy level. It's 0 but still

[copper heron]

Just way way way too many events at the same day. Full overload

[carmine bridge]

You don't need a job a wife kids or friends anymore just dedicate your money and time to SOS

[twin echo]

Are they going throw out game update for iPhone or not?

[gusty dove]

did the new update just remove all my wounded troops from hospital? 😳

i.e. i now have less troops!!!!!

[sullen osprey]

#matchmaking

It was like this for everyone sadly

[drowsy bone]

In our current mm there were some that killed the first shard in seconds. A bug in their favour

[tardy night]

Yes if you don't kill that thing within 10 minutes mm is over for the week

[drowsy bone]

Nice

[tardy night]

One alliance took 2 r3s. All the others sitting at r1 unclaimed and will probably have to take them tomorrow. Lol

And this one they didn't fix. Removing backpack items was the priority

[drowsy bone]

Why is the word 💩 censored? Is it because it's the most accurate word to describe sos?

[gusty dove]

did anyone else got their wounded troops removed from hospital with the new update? 😳
I mean they completely disappeared (not healed, but removed from game)

[drowsy bone]

Doesn't make sense

[drowsy bone]

Not aware of it but that sounds like funplus

[gusty dove]

its called theft 😠

[safe crest]

As an experienced Tech Lead with 10 years of experience I propose free mentorship program to those crowd of trainees from KG who's thinking they're real Software Engineers.
Program named "How to write good code instead of those bsht you're writing now".

[modest bane]

Fruckin amateur hour

[frail path]

Hired interns, not real Developers.

[untold chasm]

Mining Mayhem 😂😂😂
Good you fixed those minor things Dev department 😂😂😂

[warped ruin]

we blame the developers, even though the management gives out what needs to be coded, with what deadlines.. maybe there are only a few graphic designers and programmers, and a huge waterhead above them who comes up with all the crap and everything needs to be done immediately..

[drowsy bone]

Fk your gameplay, we gave you a few extra digital items by mistake

[pallid willow]

Anyone here has already seen the phase 3 of the anniversary event? 👀

Seen as in played etc

[drowsy bone]

No, but I'm sure they'll test it 30 seconds before release

[pallid willow]

All is secret, dislike dislike

[gusty dove]

i doubt it.

😏

[drowsy bone]

Ye, what was I thinking

[worn dew]

Helloooooi

What’s happening around here

[vagrant lance]

Normal day with SoS/FunPlus, I guess

[spice saffron]

You don't wanna know.... 😂

[drowsy bone]

We're all praising funplus for an amazing new event, released without any issues.

They've been keeping us updated with news throughout the day

It's been brilliant

[vagrant lance]

They actually overperformed themselves even on FP scale 🤷‍♂️

[gusty dove]

posting new bugs.
regular topics

[pallid willow]

As i haven’t bought anything yet i kinda liked that compensation email ngl🤣🤣

[normal nacelle]

discord needs an overhaul -to report whats working it would be much easier

[drowsy bone]

Even then it would be difficult to keep track, they keep breaking things that are working

[gusty dove]

i prepared a sheet.
I think we can put it on a static website

[vagrant lance]

Easy. Here it goes.
WORKING:

BUGGED:

• everything, even the ones previously working. And I mean even buying is 💩💩💩 now

[unreal lichen]

Like troop morale's buff not enough and now this

[marble grove]

Make sure to buy every pack for the ability to rally in events 😂

[tired sedge]

Why is it so bright

[worn dew]

Oooo tell me!

[worn dew]

Ummmm 👀👀👀🎉🤣🤣

[worn dew]

So nothing has changed in almost 4 years. Got it! 🤣🤣

[gusty dove]

because of missing ink

[worn dew]

Now this is a great idea!!

[tired sedge]

My eyes hurt now

[gusty dove]

im sory 😅

[worn dew]

Sooooo looks like same shenanigans as always! Happy 4 year anniversary FP

[tired sedge]

Is worse than lightmode

[jovial abyss]

Ew, why you mention lightmode

[tired sedge]

[drowsy bone]

Can't be worse than my wallet. It's taking a pounding

[worn dew]

Mods is shrimp still around

What about pick

Pick

Puck

[tired sedge]

She was just here a moment ago

[worn dew]

Auto correct grrrrr

[tired sedge]

Want me to honk?

Bonk**

[worn dew]

@peak apex

[tired sedge]

[worn dew]

I can do it

[gusty dove]

it would get a darker grey shade if more things would be working 😇

[worn dew]

Thanks

[tired sedge]

Send sloths

[peak apex]

I heard a honk

[tired sedge]

ahahha

[worn dew]

Shrimpppp

[tired sedge]

Autocorrect

[worn dew]

Hey girl hey!!!

Happy almost 4 years

[peak apex]

[worn dew]

🎉🎉🎉🎉🎉

And I want to say Thanks !!

[peak apex]

Oh I Dm you, you know it’s a special lady bday today?

[worn dew]

Thank you for always being awesome 💜💜💜

Oooooo tell me

[peak apex]

Aweeee you’re awesome 🫶

[worn dew]

You are!!!

[tired sedge]

[peak apex]

I’ll Dm you

[worn dew]

Wait shrimp!!!!!

[worn dew]

Plied

Okies

What is happening with my phone

[tired sedge]

Your phone bugged

[jovial abyss]

Not certain but it's hilarious to watch

[gusty dove]

Jemmas birthday? 😍

[peak apex]

Noooo that was last week

[gusty dove]

still happy bday 🤗

[worn dew]

I have an announcement to make

[tired sedge]

I’m excited

[normal nacelle]

@worn dew are you writing a novel 👀

[fleet yarrow]

Umm.. MM are they aware

[worn dew]

In honor of LB and Liannin’s birthday, I am here to announce the following!

FP- It’s still an utter embarrassment how you treat your players. False advertising and deceptive practices continue each and every day. However, we will continue to grab the SS and players will submit everything to the law firm that shows exactly why players have these claims against you.

It’s wrong and you know it! We will still continue to advocate for the player base….always bringing up when your BS is spotted each and every day.

We are not here for views or to make money, here for real change! We are watching 👀👀

Happy Anniversary 🎉🎉

[fleet yarrow]

10 minutes 96 attacks no change

[normal nacelle]

did it work? we are only reporting things that work now lol

[worn dew]

Here is share what is working: The uninstall button 🤣

[fleet yarrow]

Oh ok.. so nobody will ever report anything after an update again...lol

[normal nacelle]

best to assume nothing works and be surprised when something does lol

[fleet yarrow]

Ok. I hope they fix. Cause the summit is so unevenly matched it not even funny

[gusty dove]

true, expect the worst, be excited if the expectation is exceeded.
Thats how to survide SoS

[fleet yarrow]

Im so worried about the alliance duel event.. i know for fact they all insanely stronger.. we need division f2p and filthy rich.. if you buy you dont play the f2p you play the other buy folks.. 🤣🤣🤣

[peak apex]

Yes it’s been reported

[split willow]

Wow they took back the plasma I got fair and square from the hopefest event... before I even found out about the glitch

[ember mantle]

Have you tried contacting help and support, I hope you can get it back!

[cosmic tulip]

We assumed the alliance dual was the event to purge players! This move from FP will have more player base leaving the game

[split willow]

How? The PC version doesn't allow me to contact them

I repeat my question over and over and all I see is this

[ember mantle]

is there a search where you can input 3 symbols?

[split willow]

No

[ember mantle]

down at the bottom where it says please input your question, there place any 3 symbols, like #$% then do it again when it comes back with we're sorry

[split willow]

I paid for my plasma and poly with bundles. Not with that stupid event

[ember mantle]

this generates another list

looks like this

[split willow]

Ok... I got there... now what?

[ember mantle]

I would go with 8

but could do 9 as well

[split willow]

It's asking for the exact number of plasma I lost... how am I supposed to know that?

[ember mantle]

If you have a screen shot of the receipts from purchasing the bundles, I would put those in and maybe guesstimate the amount of plasma

Or perhaps someone in your state or alliance has not purchased the bundles you did yet and could tell you how much it had

[woven spire]

We played like 15 pow matches. 7 times we got locked outfew players

What is this?!

Serieusly cant believe this crap game

Always we playing 3 v 5

Or 4 v 5

[ember mantle]

I'm sorry to hear you struggled with this tournament matching

If you would like to submit feedback about the matching you can find a template here #📋︱feedback-how-to

[woven spire]

Struggle?

Fk this feedback

Fix this crap game

[ember mantle]

That's the word I used when we only won 1

[woven spire]

Lock out team mates every round

We only losing because we never play 5

Its a wonder we have 15 stars or whatever

[ember mantle]

I misunderstood the issue, my apologies

[woven spire]

Team mates cant enter

It gets stuck on loading

You try enter says "not in a team"

Only reason we losing is cause your game want us to

Although we qualify. Still not funny

This will happen in finals in semis everywhere

[ember mantle]

I cant blame you for forming that opinion at all, it shouldnt be that difficult to take part in anything in the game

The game is not mine or any other moderators however, we are not employees of funplus

[woven spire]

Iknow

Just saying

Crap game

[lavish heron]

The matching for this summit is so useless… how can you put maxed players with little players?? How does that make sense…. There should be different categories based on strength… doing this means the whales will win and what’s the point of others even trying??

[ember mantle]

I agree, I think they did cattergories based on states though

[woven spire]

Thats compitition

They should fix this game

Just do dd and stop these jokes

[lavish heron]

So stupid… even within states it should be categorized based on strength. Similar strength fights not a P5 facing a maxed P10

[pallid willow]

That will never happen cause whales would cry from struggling

They like to play against weak people, why else on regular pow they go up to 400, 3000, 200 stars? Can only get rewards 10 matches per day

[lavish heron]

It’s matching tho. Not their fault but stupid sos