🐞︱bugs-discussion

[south relic]

No problem, feel free to tag me whenever you got time to try it.

Okay thanks. I'm asking my co-mods if they have any ideas about what else we could do.

[mortal smelt]

If i make a new account the screen ingame its worked no problem or issue, but when i ggo back to the issue only Iin effect at my old account but not a new account

[south relic]

One of my co-mod who had the same bug yesterday, told me that after clicking enough times he was able to access the base. How that can work for you too

[finite edge]

I saw a tag but dont see a tag, I slowly leave

[south relic]

Anyway that bug have been reported to devs

[finite edge]

@icy cobalt I will try find someone to help you more than I can

[hoary niche]

Hey Mighty! Mouse wheel does to job, but if you're using emulator it's usually CTRL + Mouse wheel
but i strongly suggest you to use official launcher, it's much much better than any other emulators. @icy cobalt

[icy cobalt]

it work, thank you

[hoary niche]

Happy to help

[hoary niche]

for PC and Steam launcher users, please restart your launcher to recieve lastest update. Otherwise, the update might not arrive.

[sturdy mountain]

hi all anyone more have a bug when using travis for explorer missions? it shows i need 12 stamina but i lose 15 any ideas?

[pure ferry]

We have noticed this and my fellow mod is in the process of filling out a bug report for it in the discord. If you would, take screenshots of it and fill out a bug report in game. The more people that do it, the faster they will realize it.

[sturdy mountain]

doing same now, but i´m stucked not sure what the bot now want from me

[pure ferry]

The bot on the discord or the process in game?

[sturdy mountain]

allready sattled understand now what the bot want

[pure ferry]

Okay great! Sorry I was occupied. Glad you were able to get it figured out.

[sturdy mountain]

no worries all got bot ticket sended and also support ticket created 😉

[pure ferry]

Great. Lets hope its something that will be fixed fast. Always the worst bugs that effect the f2p players.

[sturdy mountain]

yeah right, also allways after a update, had now also again after update when i want open my profile game died i need end and start the game new

[hoary niche]

#🐞︱bug-reporting-bot message Hey! Bug report for Travis(Stamina) problem has been reported! Feel free to upvote

[hoary niche]

this seems like fixed. I tested and consumes 12 stamina

[sturdy mountain]

same for me, seems bug is fixed

[rotund nebula]

hi, i was kicked out from Tidal escape, with multiple forced game restarts. Did you encounter the same situation ?

[south relic]

Hello, I didn't see any bug report about it. Did you opened a ticket in game ?

[rotund nebula]

no, i cannot. But i could not extract successfully because of bug

Let us see if someone else meets the same thing

[fallen minnow]

I have this problem when I have a weak connection .. any chance you had a problem with your connection?

[rotund nebula]

Actually, the game signals weak connection since the big bug last Wednesday. Now i get kicked out from many new events (new since last Wednesday). But connection on computer is good.

[bleak plover]

Can they please fix the bug where the game freezes everytime we zoom in and out or change from settlement to wilderness🙄

[wheat shard]

Its a bug that happened a while back during svs that broke the game. Its also lag when sharing cords or jumping to said cords

[alpine frigate]

PC version, cant sync, it ended up invisible hq hitting another hq in RR

that bug is horrible

[alpine frigate]

cant even see mvp from pc ver

[fallen minnow]

Sorry for late reply just saw this
Looks like an connectivity issue indeed. If you had this again can you please report to CS and fill a report here 🙏🏻 it will help us knowing how many are effected

[hoary niche]

for PC users please restart your launcher to recieve lastest update. Update is about 97mb , and I'm just noticing it now; I wanted to inform those who haven't.

[twilit star]

Thanks mod, what new bugs did this bring?

😅

[hoary niche]

Happy to help! My fps was always dropping from 260. For now it's stable 260 even loading wilderness or settlement. But i am not sure how long it will be like this

[alpine frigate]

did they fix for RR?

[finite gyro]

DIY Christmas tree

[wary pulsar]

All the Christmas trees

[vapid laurel]

PC version

[stoic ibex]

It has worked on your PC before? Just asking to be sure that your PC fits on minimum requirements of the game.

Here is some troubleshooting steps listed for PC #1185871219380211793 message .
Uninstall and reinstall game if you havent yet done that.
Just remember check that your account is binded before uninstall.

If official link wont help on the problem you can also try loading the PC version from this file https://userplatform-download.akamaized.net/official-website/pc-launcher/sos_v2.exe

File is provided by devs so its safe to use.

[hoary niche]

to add to my dear co-mod, seems like you have broken unityplayer.dll, please make sure you update your OS to lastest version. Before you you install back please make sure you removed everything from localdisc> programfiles> state of survival

[swift oyster]

There's an error regarding the Celestial Calling Pass text. Please fix this interface.

[stoic ibex]

Hi, have you made ticket in game?
If yes, please add it to #🐞︱bug-reporting-bot or you can ask any of us Mods to do it for you.
For that we need in DM some info from you

• ticket number
• IGN
• player ID
• device used

[hexed monolith]

I just got this error this evening too. any ideas what's going on?

[stoic ibex]

Please check my comods message to see if it helps🤗
#🐞︱bugs-discussion message

[hoary niche]

A clean installation solves this problem directly, but after uninstalling, please make sure you download from here: https://userplatform-download.akamaized.net/official-website/pc-launcher/sos_v2.exe and
delete this folder;

[stone sail]

Hello, does anyone have an idea how I can access the game? It freezing in the middle of the loading process and then gives me an error. iOS, I thought maybe i just needed to update OS, but it did not help. Restart phone also did not help. Repair game gives me 25MB update and than again freezing in the middle and ending up with an error. Same time old iOS phone is working fine.

[south relic]

Hello, Did you open a bug report in game?

But from the error message look like it's your network. Have you tried to switch between data to wifi maybe that help

[stone sail]

Yes, I submited request. and yes I tried to switch to mobile internet too. It doesn't load same. But game works on other phone with same network

[south relic]

If you want we can open a bug report in discord too.
I would just need few more informations

[stone sail]

PTR server also not loading with the same issue. Seems like smth is wrong with my phone not recieving the data, but I can't get what is wrong.

[south relic]

Have you tried reinstalling the game ?

[stone sail]

no, only repair. afraid that it won't work haha

[south relic]

Well i think it's worth a try as for now anyway you can't log in and repair button isn't helping

[mild plank]

6 teams in SD. Max points should be 5 at the end, 3 as of now as only 3 matches have taken place. i guess it's SOS math in all its beauty again

[dusk vault]

Have the same problem

[dusk vault]

Is it a bugg the game update two times and sometimes three in the same day

Have mercy on my mobile device

I can’t even play if every time I finish updating I get hit with another two

<@&1215058092685918258>

Anyhelp

[kind lagoon]

[south relic]

Good evening, if your account is bind you can uninstall and reinstall the game that is what worked for the person who was having the same issue.

If that doesn't work, you can open a bug report in game, click on contact support on the left side in the loading page.
Once you open a ticket we can also open a bug report in discord

[finite edge]

@keen blade do you have any SS or videos that can show your issues? And for the rallies, it doesnt let you join at all or something else?

[keen blade]

when i get online i do jugle gem and its takes me back to my building in my base hard to any of the events or even do rallys

[finite edge]

Yes I know this

Im asking if you have any SS of videos of it happening and what is happening with rallies

[keen blade]

no just log in and see for ur selfs

[deep mulch]

[finite edge]

I dont have this issue

[keen blade]

lazy mods lol

[finite edge]

So i cannot log in and see for my self unfortunately

I cannot see the issues you are having myself and I myself am not experiencing it

[keen blade]

if u wanted too u could as a player

[finite edge]

I am a player and I just logged in and had no issue

[keen blade]

try the events and rallys

[finite edge]

I have and me, personally, have 0 issues with events or rallies

If you would like you can submit a ticket in game and then I can help do it here also

[vital cedar]

[finite edge]

[vital cedar]

😂

Dead chat anywyay

[finite edge]

Fr

[vital cedar]

Devs be like, bug channel dead means nothing to fix

[finite edge]

[signal fractal]

Anyone else having trouble accessing SOS?

[south relic]

Good evening, what trouble are facing ? Like stuck on loading page ?or what?

[signal fractal]

Yup

I submitted a help ticket already. Seems like I have to do it wherever a new event starts.

[south relic]

We can open a bug report in discord too if you have your ticket number

If your account is bind, maybe try the repair button on the left side of the loading page that might help

[signal fractal]

895901

I did all of the repairing and rebooting

[south relic]

I will need few more informations please for the bug report you can share here or in my DM
*Your player ID
*If you play on pc or iOS or Android
*Your state number
*And you in game name

[signal fractal]

iPad iOS

[south relic]

Thanks

[signal fractal]

Thank you too.

[south relic]

You are welcome.
Done , i submit the bug report in discord. The bug team will process it shortly.

[south relic]

#🐞︱bug-reporting-bot message
Your bug report have be posted if you want to upvote it

[zenith charm]

After the update, it only loads and the process doesn't run... have you experienced the same thing?

[stoic ibex]

Hi, i havent noticed same issue.
You have tried to force close the app and restart?

[zenith charm]

I have restarted 5 times and still can't log in,,,,stagnant

Not working at all

I recorded it for about 10 seconds

Exactly after the update

[stoic ibex]

Then if you have bind your account i would recommend to try use that repair game button on left.
It will uninstall and install your game again so loading time will be long, but usually it helps.

[willow glen]

I had this same issue on Friday and a reinstall and iOS update it fixed.

However it’s back again.

I remember this happening maybe a year ago with certain iOS phone models or versions.

Is there any idea why this continues to happen?

[south relic]

Hello, Had a bug report yesterday for IOS was on iPad but same issues. You can upvote it #🐞︱bug-reporting-bot message

Have IOS an update pending in your phone again today also ? Did you try the repair button ? Or to uninstall the game and clear your cache and reinstall it again?

[willow glen]

Yes tried all that and still the same. I’ll hit the upvote

My iPhone 16 Pro is having the problem but my iPhone 16e is fine

[hoary niche]

for PC and Steam launcher users;
Please restart your launcher to get lastest update

[hoary niche]

correct that page only works for login issues. Also please make sure that you clean all the cache

[echo willow]

Does anyone else have trouble finding those three gold Tidal items? I’ve tried everything, but I keep getting every other item except those three. I’ve unlocked the MIGO Tidal upgrades, I kill the Kraken at least once per match, and I play until the very end searching for them, with no luck.

During the last MIGO, I found them early, but this time I’m worried I won’t be able to complete the collection. Support has only been replying with automated messages, which haven’t been helpful at all.

These are the items I usually get from just a couple of matches, several duplicate golds, but never the first three gold items.

[brave bluff]

ships black box and energy module are in the ruins and the goggles are in the harbour

[burnt dome]

Their drop rate is rather low unfortunately

[brave bluff]

that too, i'm missing some and i cant find them, i keep getting the same ones. i've not even got the crate for 25

[echo willow]

Thank you. I ll focus on these buildings more from now on

[distant helm]

Which items do you still need? Maybe i can tell you where to find them

[peak cypress]

It’s just the game… I had a try where I got 3 same red items 🙄

[true mantle]

Wazup 😬

[regal roost]

Yes abadilol i am here to help

[true mantle]

Same thing with Judy.. 😅

And everyone I asked. 🍺

[regal roost]

Give me some time i will look into this matter

[true mantle]

Sure bro.. I'm rolling another blunt tak ur time 🤗

1 minute.. Can dip anything from this glitch 😅

I do accept bitcoinz.. 😂

[regal roost]

Ok abadilol help me little bit more . Open a bug report ticket in game . To do that go to setting > help & support > bug report.
Once you process that please tag me i will open a bug report in discord too, then i will forward it to our bug team .

[true mantle]

2 much instructions.. Can we do it tomorrow 😬

Also did u do it from ur side.. 😐

[regal roost]

Ok tomorrow, if you feel it is too much we can come in DM and do step by step.
I will do from my side once we have in game bug ticket number from you

[true mantle]

Bro.. I'm tripping.. 😂.. Dm is not good idea 😂

🐧

🙏

[regal roost]

Ok with whatever you feel comfortable . We are here to help you

[regal stream]

😊 🤗

[hallow ivy]

Hello my girlfriend is going to problem with loading the game since the last update, she tried to fix the game, clean up her phone's memory and clear the game's cache, she even tried to install the game and reinstall it, nothing works. she is on Android. thanks for your help

[south relic]

Good evening, she can open a bug report in game. She can click on contact support on the left side in the loading page. Once she open a bug report in game with the ticket number we can also open a bug report in discord

[hallow ivy]

Thanks

[south relic]

You are welcome

[indigo tusk]

How can i take this ?

You should put the executed tasks on top.

The game screen is incomplete on some devices (iPad), which is a problem in some mini-games.

[clever bramble]

Try spam clicking the area around that and you might claim it which usually works for me. Do you not want to complete the tasks above it?

[clever bramble]

Which mini games causes the crashes?

[indigo tusk]

Fruit frenzy

[indigo tusk]

Stamina is rare

[sick jasper]

What are these roads that you build but can’t delete?

[bold imp]

Hi Dubs, if you're referring to the new roads that were recently introduced, you can remove them by going to Build - Remove surface (it appears on the right side) 🤗

[tiny jackal]

Why is iron screen skill of the behemoth MK-V never triggering? This screenshot is from a rally that has 18 turns. the skill is supposed to trigger every 14 turns (11 turns after upgrades)

[south relic]

Good morning, I will look into it and get back to you as soon as possible

[hybrid monolith]

Just a query is there any other states missing a scheduled Survival of the Fittest?

If this has affected your states please upvote#🐞︱bug-reporting-bot message

[south relic]

Did your dragon die ?

[tiny jackal]

No. Even at turn 17 all 3 are alive

[tiny jackal]

no. that's why im asking here. none of our reports ever show that skill triggering once and causing damage or damage reduction

[south relic]

After checking with my co-mods. I got as information the skill actual work as intended. it's just that need further optimisation to kills and shielding in the report

[tiny jackal]

this is a personal fight i just had in arena. 18 turns again. no kills/shielded again. i should also mention that there were no difference between before and after upgrading the skill in terms of number of troops killed overall. so its not working at all. its a dead skill that i just wasted biobatteries on

they need to fix this!

[south relic]

If you think the skill isn't working at all that is something else. You can open a bug report in game . Once you have your ticket number we also can open a bug report in discord

Thanks i will need some more informations. Can you send me here or in DM your in game name :
Your player ID
Platform: ios, pc, Android, Huawei ?
And your State number please

[novel jasper]

Hello. There's a bug with the NHI-Yastreb aircraft. It doesn't appear in combat reports, but it does show up when the carrier aircraft is deployed.

[south relic]

Good evening, yes we have a bug report about similar issue if you want to upvote it #🐞︱bug-reporting-bot message
Or if you already opened a in game bug report we can make one report in discord too with your in game ticket number

[open python]

Is anyone else having an issue where game downloads stuff? Yesterday it downloaded 6gb, I thought I accidentally pushed repair button, today also downloading something. Now it's just stuck at 33%. Platform Xiaomi.

[south relic]

Good evening, if your account is bind you can try to repair the game on the loading page

Let me know if that help

[quaint ferry]

the last 2 svs i get this error whenever i try to launch a rally when ive never had a problem before and after asking around ive heard nobody else has had this problem so im wondering if this is a bug

[south relic]

Good morning, in SvS you can attack settlement close to your power that are close to your hq level as well. It can be hard to find valid targets

[quaint ferry]

settlements yes but ive always been able to rally fortresses and capital. this is new

[south relic]

Yes, power or hq level doesn't affect facility and capital.
The error message you shared is the one you get when you try to do a rally on a settlement. So if you had it while launching a rally on facility or capital this is not normal

[quaint ferry]

how do i report it

[south relic]

In game, you click on your profile picture then settings and help and support and again help and support. Then the tab bug report. Once you have your ticket number we can also open a bug report in discord

[winged furnace]

During the server update, I lost some of my cards and some TAs. I put 10 cards up for sale, but only 5 came back, and I didn't get any Tempest Arms back. The end of the sale coincides perfectly with the server being out of service

Has this happened to anyone else?

[south relic]

Hello, did you try to restart your game to see if they appear back?

[winged furnace]

I already tried but nothing came back

I put 3 TAs and 10 cards up for sale... I only got 5 cards back

[south relic]

This is weird. I just checked and i got everything back. Can you please open a bug report in game. Once you have your ticket number let me know so we will also open a bug report in discord

[winged furnace]

Ticket 911934

[south relic]

Thanks !
I will need few more informations to submit the bug report in discord.
Like
your Chief ID,
your state number,
on which plateform you are playing ( pc, iOS, Android, Huawei)
and your in game name
If you are not confortable sharing it in the channel you can also dm me

[hoary niche]

#🐞︱bug-reporting-bot message Alliance duel bug report is ready! feel free to up-vote!

[fringe current]

We are trying to play KOTH, one player was booted had to restart the game now locked out completely

Now he has been placed in another state altogether?
And cannot return to own state?

Crickets

Thanks, game over

[south relic]

Good morning. Has the problem been resolved? What you mean with he has been placed in another state and can't return?
Also did you opened a bug report in game regarding this ?

[long vapor]

Is it normal for the Supply Rush to reset randomly? I know and saw the time, before relocating, it's 1 hour left and it disappeared, and when I look at the events tab, it's 1 hour and 59 minutes now.

[south relic]

Hello, supply rush is supposed to refresh at the time indicate above the Go button.

[fringe current]

Problem as resolved once KOTH ended.
He was taken to a completely different state with a different hq?
This was during KOTH?
Then he couldn’t return.
Once KOTH was finished he returned as normal to our state.

[south relic]

That is very weird ! Did you opened a bug report in game ?

[fringe current]

Totally weird especially given a different state and hq

[fringe current]

Yes he did with photos

Not heard back yet

[south relic]

We can open a bug report in discord too if you want. We just need the ticket number and few more informations

[fringe current]

I will let you know if he has no response, thank you 🙏

[south relic]

You are welcome

[shell iron]

A few people including myself are having connection issues, now they also are about to miss koth

[loud dew]

Same here

[south relic]

Hello, did you try restarting the game ? If your account is bing you can also try the repair button on the loading page
If that don't help please me know

[tough sorrel]

Yes I restarted the game

[south relic]

Still not working ?

[radiant river]

Same here

[thorn flume]

Game doesn't work for anyone at, us in the state

[south relic]

Please if your account is bind try to clear cache and use the repair button on the loading page

Full state ? What state it's ?

[thorn flume]

I made the statement myself for 4 years. The servers don't work

State 998

[tough sorrel]

Repair doesn't work either

I give up. Thx

[south relic]

If someone report to costumer support in game in bug report so we can also open a bug report in discord with the ticket number

[thorn flume]

I'm saying the servers.. No repair necessary and also chache not necessary

[little gull]

yeah it's on their end. We have a bunch in our clan who have the same problem, me included. Doesn't matter PC, mobile. VPN locations, home Wi-Fi, or Mobile network. It doesn't connect

and if you are in it is laggy af and you get kicked soon anyway

[tough sorrel]

Lmao, an update?

[little gull]

I hope they fix it by 1800 UTC today because we have a couple of players in the AH finals, and it would suck big time, if they can't play at least that game mode

[loud dew]

For us it work again. But very slow…

[tough sorrel]

Same here

[shell iron]

Repair takes like 10 years, koth would have been long gone by the time its done repairing

I suspect the latest update may have caused this bug, my issues logging in occured the same day as the update, but it seems most people are experiencing this issue today which is is extra frustrating for them because of koth thus giving their theam a great disadvantage in scoring, my L2 got second place due to our biggest player unable to log in for a long while

[tall atlas]

Im sorry this happened to you! Its super frustrating. While i understand you not wanting to repair but I would highly suggest you report it in game as a bug to customer service. There is also a current bug that was reported here, if you want to upvote #🐞︱bug-reporting-bot message

[cerulean spindle]

Anyone else having issues logging in?

[south relic]

Good morning, are you still having issue getting into the game?

[winged furnace]

I keep having the problem that my items are not being returned. The developers have confirmed that my items have not been sold, but they keep saying to check my mail. But my items are not being returned. The developers keep closing the case and I keep reopening it. I have asked for my items to be returned or for compensation... this is absurd

[cerulean spindle]

Got in Ty

[south relic]

I'm sorry to hear that haven't be solved yet. I can only advise you to continue insisting with customer service and to clearly specify that the items haven't be returned in your mail. You can also share with them the screenshot of your mail

[unborn hare]

hi new here does anyone how to to fix hero level sharing keep saying hero not in settlement but not in any event or on barracade

[south relic]

Hello, if your account is bind you can try the repair button on the left side of your screen in the loading page.
Please let me know if that doesn't help

[storm nymph]

Can someone share the discord link for State 715? I need to register my alliance 🤗

[south relic]

Hello, you will need to ask this information to your leader or governor.

[sullen grail]

This has been bugged for the best part of a year, better off using AT+SO on infantry.

[potent shale]

It's on and off lol

Gambling results

[sullen grail]

Ask GM for a refund of the crate then choose AT IV, I had 3x AT refunded before. Just explain it's not functioning as intended, shouldn't be an issue.

[potent shale]

This scammers

[velvet oasis]

Does anyone know if there is a bug right now which why Characters on a FunPlus account can't be found?

We have 2 Alliance members already who can't login back. I know from one of them, that they have bound their FunPlus Account to the Character.
After trying to login to the game which didn't work I said they should try on funplus website but it says:
The bound character cannot be found or it's not available for the platform yet.
Please log in to the game, bind the character and try again.
2003 - KGSDK_2003

[bold imp]

Hello. There haven't been any reports on this but I see that the error is a binding issue.
Since they have also tried logging in from other devices and were unsuccessful, the only thing left to do is to contact support. You can do so through the log in page, fill in the details and and try to provide screenshots as well

[short oracle]

Observation:
Can not remove road tile I experimented with to check how it looks.

Consequence:
I am stuck with a ugly patch of road at a random location in my settlement.

Solution:
Make road construction tile removable like the other constructions.

State:
#1311

[crystal hamlet]

Hey Serge, you can remove the new surfaces. The process is just a bit different than it is for the other items. Here is a breakdown and there's an image a few messages after to elaborate #1186387710810800179 message

[short oracle]

Ok, thank you!

[crystal hamlet]

You're welcome!

[short oracle]

Observation:
If I select a support hero (Courtney & Cox) from a fellow alliance member and do the the Exploration Trail 12-3, upon finishing the first room with enemies, the game says something like "Data Verification Failed" (see attached video). Then if you come back and try again it display the normal hero instead of the support one, and it still crash at the same location in the level.

Consequence:
I can not finish the exploration trail level.

Solution:
Debug.

State:
#1311

[grand valley]

Hello, I'm sorry you are having this issue, you have described it brilliantly, if you could use the bot #🐞︱bug-reporting-bot , let me know if you need any help

[short oracle]

It says I do not have permission to use the bug-reporting-bot channel.

[grand valley]

Hold with me just a minute while I check something please

[short oracle]

k

[grand valley]

Would it be okay to send you a dm ?

[short oracle]

what's that?

[grand valley]

A direct message, or private message

[short oracle]

ok

[grand valley]

Thank you

[velvet oasis]

By using the typical Account Recovery? Because we have the original UID of the account but we can't type a free text there. And we want to avoid that the accounts get lost if it's just a temporary connection thing or whatever. Is there a free form to message the CS?

[regal roost]

Hello, my co-mod is offline
So to contact costumer support click on your profile picture then settings and help and support.
If you can't access to game you can also use the official address mail: [e-mail]

[bold imp]

Sorry for the late response. But I see my lovely co-mod has already replied. I'd just like to add on regarding the free text - you will be able to explain the issue in the description section 🤗

[native sinew]

After the update, the alliance tech is jumbled up🤣

[south relic]

Hello, you can open a bug report in game. Once you have your ticket number we can also open a bug report in discord too

[native sinew]

It’s okay not going to waste my time opening a bug ticket, you can open one if you are affected also

[lone hinge]

people on my server have the same issue

[burnt vine]

using field manuals to upgrade hero apointment doesnt give points in SOTF?

[bold imp]

Hello, they should. I have tested it and it gave me a few points. 160 points per manual so it wouldn't be much.
If it's not showing on your end, please open a bug report in game and try to include screenshots/screen recording. Once you receive your ticket number we can open one here too

[stray moth]

Whats happening with chat and lighting show after update?

Kind a problem in this new frame

[fallen minnow]

Ouch thats indeed a problem. Have you tried the troubleshooting steps ?
Restarting the game - Clear cash ?

[neat plank]

I also have this odd pulsing light in one of my accounts. restarting game does not help. Other accounts are normal. This pulsing light is also in main window around avatar and also shows in reports. everywhere where avatar is

[south relic]

Hello, yes for me too the cozy doghouse frame from pinball do the same effect for whoever use it

[stray moth]

Yes..problem have just that frame

[south relic]

Yes it's a visual bug. You can still report it if you want. Personally, I didn't do it because it's not that bothersome.

[silver ingot]

Is anyone having issues with Jungle Gems? I have restarted the game and refreshed the laptop.

[burnt dome]

What sort of issues

[silver ingot]

I cannot use bombs or anything.

[burnt dome]

Hmm it sounds like a bug indeed but no, didn't happen to me

If restart doesn't help, try fixing the game

Game is a bit wonky since the last update

[south relic]

As your fellow player said you can try the repair button on the loading page but before doing it please make sure your account is bind

You can also if your account is bind try to nninstall and reinstall the game Please let me know if that doesn't help

[tulip mica]

Hello, does anyone have a solution for this?

When creating a new account, cannot do anything in the tutorial

Many of us created a new account in a new state and we are stucked, cannot switch back to the main account

I tried game repair, restart game, delete cache

[south relic]

Hello this bug has already been reported please can you upvote it #🐞︱bug-reporting-bot message
Also whoever get the same bug should upvote it so that might be take as priority

[tulip mica]

Yes I found it, and I let them know to upvote, thank you for reporting😊

[south relic]

You are welcome i hope that get solved very soon

[tulip mica]

Seems like this bug related to the newest version of the game, with previous version its working fine

[south relic]

Yes, this issue started since yesterday

[lucid hatch]

There is still ongoing issue, people can’t back to their main character 🙄

[south relic]

Some succeeded using the previous update

[lucid hatch]

How to do that?

[tulip mica]

I had another device where I didn't update the game yet, so I managed to bring back 2 people from my alliance

[south relic]

That's a good question

[tulip mica]

Well, the unofficial method is download the apk file (installer file) of the previous game version

For example from apkpure .com

[lucid hatch]

Hmm I have device with old version, but not upgraded from long time, maybe worth to try somehow, thanks Sharky!

[tulip mica]

Depends on how old is the version, you might have to update to newest to login if its too old

[lucid hatch]

Omg it worked! Even on version 1.24 with Silent Hill on screen 😅🤣

[tulip mica]

Nice

Glad it worked

[junior coral]

is there any place where an older version is downloadeable? 😄

[lucid hatch]

.

[tulip mica]

If you have pc, you can download Android emulator (for example NOX or blue stacks) and then install older version from that website

[hybrid monolith]

Make sure all your accounts are binded to at least two of the options so that once we get bug fixed you can get back into them on your upgraded game.

[unreal frost]

Thank you so much

[hoary niche]

Bug report for Story missions ready to upvote #🐞︱bug-reporting-bot message

[nocturne shadow]

This specific pickup point seem to ALWAYS confuse the automatic Exploration.. I've done it across 3 accounts, and every single time this "Exploration Template" route, with this specific chest/pickup point, it always gets stuck behind some scenery until Manually recovered.

[hybrid monolith]

@nocturne shadow unfortunately this has been an issue with the automated feature since the begining if you wish to collect all items you need to manually check the map before the pass finishes. It also will miss some rooms by taking short cut to monster.

[nocturne shadow]

So it is an active bug that's reported by a large majority and is widely known, and by your phrasing it's been happening for an extended time, am I correct with this understanding?
And the issue has yet to be looked in to, or fixed?

My main feedback: "fix the existing game before adding new crap please"

[hybrid monolith]

Missing obvious ones has been an issue with the automated so we always recommend that you keep an eye on it and check the map. It isn't a fully automated feature as you do need to end it and start the next round. The automation is more a feature to kill the monsters and zombies rather than collect items.

[short oracle]

It would seem the latest merge of state #1311 into state #1297 completely nuked our alliance. The few of us who did not leave the clan are faced with a practically empty state, there are only a few settlements (less than 15) across the whole map. We don't know what to do.

[south relic]

People will appear in the map once they login to game

[short oracle]

Thank you for your response, i will pass the word

[south relic]

You are welcome

[raw canyon]

@south relic if i want relocate on the position, game tells me it is blocked

[south relic]

You also said you already restarted the game and also tried use anther device right ?

[raw canyon]

yes

i repaired my game as well

[south relic]

Are the other people in the state able to build or relocate where they want ?

Did another R4/R5 tried?

[raw canyon]

my alliance member tried old posistion

i dont know

it is not fully cleaned after merge

[south relic]

Yes it's supposed to be cleared and all territory removed

[raw canyon]

old buildings and settlement are still somewhere saved

i want build may alliance on the exact same location like before

i dont want place it on other place

[south relic]

That might be a bug. You can open a bug report in game. Once you have your ticket number we can also open a bug report in discord

[raw canyon]

i opened a ticket and a discord report bug

[south relic]

Okay, once you bug report is posted you can upvote it. Also whoever have the same issues will upvote it. That will help to know how many people is affected by the bug

[raw canyon]

something happened i could place my HQ

[south relic]

Great!

[stark pivot]

I can't log in since this morning, I was online for a few minutes after the server maintenance, then switched to my second chief (just to get the settlement on the map since our state merged with another this morning) and got the Data error message.

It's kinda frustrating with all the time sensitive events and right after the merge when everyone is settling in the new state, sitting unprotected somewhere in the wasteland hoping for the new state to be as peaceful as the old one.

-it is not an internet connection issue
-I already tried to repair the game
-I also reinstalled the game
-and tried it on several devices with the same result

-when I reinstall the game, the game starts normal with a new chief in a new state, when I try to log in to my account the error message shows up again

is there anything else I can try or do I have to wait hours/days for cs to get back to me with their first usually generic unhelpful answer?

[south relic]

Have you try to click on switch account button on the loading page ?

[stark pivot]

yes, I bound the newly created chief to a funplusID to test switching accounts, the new created account works and loads the game/settlement, but my main still gets the Data error message

[south relic]

Can you try login in another device ?

Let me know if that doesn't help. Also if you have a ticket number from your bug report in game we can open a bug report in discord too

[stark pivot]

I did try to log in on two other devices with the same result.

But the problem resolved itself somehow after around 7h and I was able to log in again, haven't heard from CS and the ticket is still processing.

[south relic]

Glad to hear you was able to login finally

[small flame]

State 1451 alliance technology not working for whole state. All stuck at 50members. Help

[austere crest]

In state 1451 there is a bug in the alliance when donating alliance technology. Please fix this.

[austere crest]

Someone is there a developer who cares about this?

[south relic]

Good morning, please can you open a bug report in game. Click on your profile picture then settings and help and support then click the tab bug report.
Once you have your ticket number we can also open a bug report in discord

I see your bug report have been posted
Everyone who is affect can upvote it #🐞︱bug-reporting-bot message

[small flame]

Can't on PC, can't access help, copy+paste or take screenshots or link accounts. Never got answers or help. Now I know why, you worry more about your lousy tickets than listening and trying to help.

[south relic]

Hello, what bug are you facing ?

[small flame]

Fix the dang 1451 technology

All of state 1451 can't do research tech, donate

[south relic]

There is already a bug report open for this bug please upvote it #🐞︱bug-reporting-bot message

[small flame]

Thanks for responding, do what you can.

[south relic]

Opening a ticket in game and on discord is the way to send developer where there is bug needed to be fixed so they know
Upvoting a bug report will also help to know how many people is affected by the same bug

[small flame]

Bug fixed thanks

[south relic]

Glad to hear

[plucky goblet]

This Hero and their resonated Hero are currently deployed in Survivor Royale! - Survivor Royale isn't on this week 🤣

[south relic]

Hello, you can check if the heroes isn't in apex, truck, tidal, storm, or gathering. once all removed, restart game and it should clear. otherwise, could be a bug

[plucky goblet]

I've already done all that, but it doesn't help. We'll have to wait until next week

[south relic]

Did you opened a bug report in game ?

[plucky goblet]

No

[south relic]

Try clear cache too maybe. If nothing help you can open a bug report in game, click on your profile picture then settings and help and support there is a tab bug report. You can share also screenshot to show them.
Once you open a bug report in game we can also open a bug report in discord

[plucky goblet]

It will be the end of the week before they fix it. 🤣

[south relic]

I hope no

[plucky goblet]

Ticket ID: 947892

[south relic]

Thanks. I need few more informations for the bug bot.
State number
In game name
Your ID
And in what plateform you are playing ( pc, android, iOS or Huawei)
You can DM me the informations or send in this chat. Whatever you like most

[plucky goblet]

DM

[south relic]

Done i submitted the bug report. The bug team will process it shortly and publish it in https://discord.com/channels/555639568053829632/1229859341054775326
Once it's posted you can upvote it

[plucky goblet]

5/12/2026 10:00(report) - it has already happened, but they haven't fixed it yet 🤣

[south relic]

This is a bug that has already reappeared for some people, but that doesn't mean it hasn't been fixed for them too

[plucky goblet]

We'll see what happens

[wanton nimbus]

Guys, after last update, the payment system in the game is not working and not possible to reach the maintenance help

Is it common or just for us, there are 2 guys with same problem so far

Screens from 2 different accounts

[fierce turtle]

Is this bug brought up yet?

Same people win time sfter time and some pull doubles

Seems like a bug

[south relic]

Hello, I haven't heard anyone complain about this bug so far.
Maintenance help you mean costumer support ?
To contact costumer support click on your profile picture then settings and help and support then click the tap bug report.

If your account is bind you can try the repair button on the left side of the screen in the loading page.

[south relic]

Hello, or just maybe very lucky ones

[fierce turtle]

2 and 2 for some and often same people seems more like bug then luck doesnt it ? Especially when theres a pattern to it.

[south relic]

Regarding your issue you can also buy diamonds via the site
https://store.funplus.com/stateofsurvival/
Also there you get extra 5% diamonds

[south relic]

Yes it's possible too, may be a visual bug

[wanton nimbus]

Tnx, will try, and no, it's not mine accounts, I'm trying to help 2 guys from the alliance.