storm junco
Observation:
People are unable to complete the puzzle quest event due to a bug
Consequence:
No one can get the coins from the puzzles
Suggested Solution:
Fix the bug.. People already have chris unlocked and are stuck on these garbage tasks
State number
All
fossil glen
Observation:
Why should players think of getting Becca when she is massively weaker than the current gen heroes ?
Why would a player (me) who started at start of Gen 3 bother about getting Becca when my Miho and Tweak are far better heroes ?
Why would I need to have Becca to complete a task in Resident Evil's mini-game (Puzzles) ?
Even if I wasted several alliance coins, it would be impossible to get her within the time as there is no feasible source to get Becca other than the alliance store, which gives out 7 Becca frags weekly at an INSANE price !?
Consequence:
Even if I wasted several alliance coins, it would be impossible to get her within the time as there is no feasible source to get Becca other than the alliance store, which gives out 7 Becca frags weekly at an INSANE price !?
It's an absolute waste of the event. It should have been like the other tasks.
Suggested Solution:
Please REMOVE this task and add a different one which is feasible.
State number
1090 and ALL.
fossil glen
Observation:
Consequence:
Players are happy with the fix in the resident evil puzzle !
Solution:
We would be happier if the alliance store's Becca frags prices are either reduced or they are replaced by some current gen -1/2 heroes.
😇
State:
1090
shadow plinth
Observation:
Player transfer limit reduced back to 50 per state from 100.
Consequence:
We've been collecting tickets for 4 months to move as alliance and not leave anyone who wants to come with us behind. This is very unfair and if anyone can't make it they would definitely leave the game.
Solution:
Please raise it back to 100 to avoid any complications, let people play with their friends. Everyone worked so hard to collect these overpriced tickets already, don't let us down.
shell temple
Observation:
Unhappy with the new Recon mechanic, especially the inability to recon again after the first attempt.
Consequences:
Failing to verify if reinforcements were made after the initial recon results in unsuccessful attacks.
Solution:
Enhance the Recon mechanic to permit multiple recons or revert to the previous system.
State:
120; 68
3 🔼; 1 🔽
hushed stump
Observation:
No KOTH Legion 1 battle time in the alliance mail.
Consequence:
Legion 1 players not knowing what time they have to show up for KOTH. They shouldn’t have to guess what time their match actually is.
Suggested solution:
Ensure both KOTH legion battle time notifications in the alliance mail moving forward.
State
All
hushed stump
Observation:
Hardly any time stamps in any of the chats.
Consequences:
It’s a hindrance. I can’t tell when messages were exactly sent.
Solution:
Enable time stamps (date and local time, or even in UTC) for every single message in the chats sent.
State:
121
shell temple
Reposted from: Youllsee
Observation:
A rally launched banner appeared during Survival Drift, causing the user to fall into a hole and lose the game.
Consequence:
The user believes it's unfair to lose due to a notification and suggests a setting to disable all notifications, tutorial pop-ups, and rolling text to avoid such interruptions.
Solution:
Implement a feature allowing users to turn off notifications, tutorial pop-ups, and rolling text to prevent gameplay disruptions caused by banners and improve the gaming experience.
Ign: majers
13 🔼; 1 🔽
hot remnant
Observation:
When you get attacked during svs and in one or 2 blows your hospital is full and then you screen switch to inside your settlement with a stuppid story of Becca.
Consequences:
By that stuppid story of Becca you can't do anything then like a idiot ticking on your screen to get back in the wilderness and port or bubble, but in the mean time you lose a bunch of troops because you get attacked 2 or 3 more times
Solution:
Don't switch screen when hospital is full and make enlistment and don't give the Becca story. Seriously nobody needs it.
State:
331
torpid kite
Observation:
The role of governor can't be bestowed to any state member but confined to the allaince that is holding the capital or the allaince that fought for capital and won .
Consequence:
When members are locked into allainces, they can't join another allaince to become governor which results in farms or the same allaince holding governor twice ,throwing off whatever rotation a state may have
Suggested Solution:
When the role if govenor is supposed to be handed over let it not only be limited to the previous holding allaince but the entire state so the old governor can pass the title to the main of whoever is next in line without issues of switching allainces
State number
All
fervent terrace
Observation:
One of my settlements getting hit during SvS WHILED BUBBLED. This happened two SvSes in a row. This time, I could verify that I was bubbled and still am bubbled and yet was still hit by the opposing state
Consequence:
Just another reason to leave this p2p and extremely buggy game
Suggested Solution:
Don't allow bubbled settlements to be hit!
State Number: 668
weary sedge
Observation:
Hospitals and Enlistment are full after SVS, but need to be empty for State Transfer.
State Transfer is scheduled shortly after the SVS.
Consequence:
Players have no time to clear their Enlistment and Hospital before the State Transfer Event.
Suggested Solution:
Make it possible to Transfer with full Enlistement and Hospital
Or
Reschedule the Transfer Event
State number
All States
bold geode
Observation
The old states are full of alternate accounts and farms from another time when the game was calmer, which falsifies the real activity of the states.
Consequence
Due to longing or sadness, many of us cannot simply abandon the other accounts, which in times of great events creates a certain frustration and hatred towards this game, with the desire to abandon everything.
Suggested Solution
A monthly event that allows you to donate troops and backpacks and then delete your account.
It is a satisfying way to clear states and please many players.
State 182
eager raptor
Observation:
The game needs to progress so you have “Master States” for big bp players
Consequence: Big bp players need to compete against each other. Eg: our state had SVS against the Sheiks state. His BP so large that one hit zeros other players. More players quitting
Suggested Solution:
You need to have big bp players move together and have a Masters Event so standard players can play and enjoy the game instead of being fodder. Unfortunately since “Funplus” has taken over their is no fun, just $$$, and stress.
State number
Whatever states are left
fervent perch
Repost from .shadowaces
Observation
State transfer limiting the number of transfering players.
Consequence
why has the limit allowed to join a state in transfer event changed from 100 to 50 this is a horrible idea it will force people to be left behind in a dead state
Suggested solution
Allow it back to 100 players to transfer.
13 🔼1🔽
zinc glen
———————————————————————————
Observation:
There is no defined character limit within the alliance group chat feature.
Consequence:
Reduces impact factor towards player quality of life.
Suggested Solution:
Include wording that defines the character limit text the alliance group chat feature.
State Number:
937
———————————————————————————
———————————————————————————
Observation:
Special event items are not properly described within the store.
Consequence:
Reduces impact factor towards player growth.
Suggested Solution:
Include a detailed usage description of any special event store item.
State Number:
1180
———————————————————————————
untold raft
Observation:
One of my settlements getting hit during SvS WHILED BUBBLED. This h...
learn how to read reports : this was a hit to a gathering march. I'm sure you have more than 88k troops at home...
The real feedback:
Observation:
battle reports don't show where fights happened
Consequence:
This confuses many players, and they can't figure out why they got attacked.
Suggested Solution:
battle reports must show coordinates again, and it must be a bit more prominent than in the past.
State Number:
all states
simple robin
🏆 Governor: 🏆
**Observation: **
Our R5 forgot to pick someone else after SvS for governor and got made gov by default, but wants to leave during state transfer, so he renounced gov.
**Consequence: **
Many states are affected due to the option that the governors have, to renounce gov. Our state in this case,won't have a governor until Capital Clash. We won't have any state buffs /personal buffs/debuffs for 2 weeks.We lost this way,all the benefits that the governor role has and offers to the state.
Suggested Solution:
💠 When someone renounces gov, please give the option to send it back to the R5 of the winning alliance to pick someone else.
State number:
ALL
bright raptor
**Observation: **
The new SVS format is very bad. A weakiest state has 0 chance against a state with too much rally leaders.
With the old SVS at Capitol. A weakiest state with like 2 rally leaders was able to beat a stronger state if they were smart. Or it was more close.
**Consequence: **
All SVS in the game are not close. It's a no match for 99% SVS in the game
**Suggested Solution: **
Bring back the old SVS (The one without Facilities)
It can be like that :
State number
739 FKG AbbyJr but i talk for all States
drifting ingot
Observation: My hospital is empty, I have very low accumulated duty, a lot of troops in enlistment and my duty rate is 10x lower than my "base" duty rate.
Concern: The mechanic employed here permits the duty rate to fall below the base duty rate.
Consequences: It's going to take forever for the duty to accumulate enough for me to enlist all my troops. Currently I require approximately 2000 loyalty tokens more than I have to do that. At 1000 biocaps a token, that's 2 million biocaps.
Suggested Solution: It appears that the game is trying to force me into the situation where I have to spend to get my troops back. Duty should never accrue slower than the base rate.
State: 1174 (SAS)
sullen badge
Observation : Game is forcing players to buy to complete tasks
Consequences: Free to play players just want to do task peacefully.
Solution: to add option in puzzle task to refresh task with bios making it achievable.
Player : a_u_r_o_r_e
** 4 upvote & 1 downvote **
naive quest
Observation:
you have to buy the second building slot for the Puzzle Quest stage 2.
Consequence:
You are forcing player to buy something for an event what happens to free playing? You either buy bundle or stop playing now?
Suggested Solution:
Change it to something suitable for everybody.
State number
739
burnt forum
Observation:
State transfer happening at same time is merge. The state that transfers to the other state has zero control over the state transfers invitations and limits.
Consequence:
Both states once merged should have input on the state transfer of one has higher limit and or invites both should count.
Solutions: Set all states limit post merge as maximum transfer limit excluding leading states.
idle spire
Observation:
We can't change or set up our march on the day of King of The Hill fight. Alliance members keep forgeting to set up marches and just remember to do it before entering the battlefield. Matching has been fixed on Friday, even changing marches before entering the game shouldn't be an issue,
Consequence:
We can not play without any heroes and it will be 100% defeat if you forget to set up marches.
Solutions:
Please allow us to set up and change marches before fight or entering KoTH battlefield, not a day before.
torpid kite
Observation:
Settlements add on designs in the form of sentinels, badges or icon above it can look bad , ugly or good but positioned badly
Consequence:
.The green clover icon covers to top of settlements and looks stupid .
.Letters may not fit in the boarder of the badge name over settlement (players complain here for that)
.sentinels position may just look off depending on the HQ blocking the design espicially Migo ones
.also the halloween ghost sentinels looked childish , would be nice to have floating flowing pumpkins or since the hq was a grim reaper , 2 grim reapers with a black mist below them or anything else rhat did not look rushed and lazily designed
Suggested Solution:
.When implementing anything take your time with the designs to see how it works with other designs cause the red samurai which is popular has a clover for a face now.
.Sentinels can maybe be shifted around for better positioning
. Some designs can just do better espicially seasonal ones like for halloween and Christmas since players may take 1 or both extra serious and go all out only to see a disappointing design. A survey or asking the community about design input will do well
State number
All
foggy marten
Observation: Ability to have Stamina Recovery
Consequence: We use more stamina for everything now, including this past migo for the additional requirement -troop drill. There is no way to speed stamina recovery.
Solution: offer this as a tech/research. Still wondering if this will ever happen....3 years in an no answer to date. Guess Im back to reporting this each month for a bit.
State:123
weary sedge
Observation:
Its not clear when King of the Hills Event will start.
Consequence:
Players dont show up to the start of the Event
Suggested Solution:
Show the exact starting time on the KOTH Page like in RR and not only the timer
State number
All States```Observation:
Eventpage of King of The hills Was bugged
Consequence:
Eventtime was not clear. So Players missed the event and had to use completion Token for MIGO. If they had no completion Token they loose migo points cause of a ingame bug! This is not fair!!!
Also Players missed the event rewards.
Suggested Solution:
- Compensate with Migo Points and completion points
- compensate with rank 1 rewards for everyone
State numbe
All States
Observation:
Issues and suggestions getting reported over and over and nothing changes or getting fixed
Consequence:
Players feel not heard
Suggested Solution:
Listen to the Community suggestions and fix the ongoing issues !!!
State number
All States
fair barn
Observation: Showing the enemy that you are against before the KOTH match is unfair, alliances make deals and make game unfair.
Consequence: Players think is unfair and don’t want to play anymore.
Suggested Solution: Hide the enemy just like at RR. Show them only once the game begins.
State number: All
weary sedge
Observation:
A lot of bugs/issues in KOTH - its not playable or enjoyable!!
Issues that occured:
- march interface menu comes up and doesnt go away
- emoji/sticker interface stays in the Front of the screen
- assignin rulers doesnt work correctly
- advance doesnt work correct
- retreat doesnt work correct
- Laggs
- marches were Stuck
- Chinese messages in Front of the screen
- Blackscreen during the Event
- Data out if sync
- Connection issues
Consequence:
Players are frustrated and dont wanna play the Event anymore!
Suggested Solution:
Fix the ongoing issues !!
State number
All States
Observation:
A lot of Bugs occured after KOTH
Such as:
- not possible to start rallies at the Trap
- cant heal troops in hospital
- cant ask for timer help
- cant do intel
Consequence:
Players are super annoyed cause it affects the normal game play!
Suggested Solution:
Fix the bugs in KOTH and even more important there should not be any bugs after an event that affects other Events/normal gameplay - Fix it!!!
If you cant Fix it delete KOTH!!!
State number
All States
rocky heath
Consequence:
States being considered leading states when many of the players are an active in the state is fairly dead. This this disqualifies a merger and causes issues for the transfer event.
Suggested Solution:
Change the rules for mergers and transfer events. Allow more opportunities for leading states to allow for more active players, even if it costs more money
State number
All States ```
hot merlin
IGN: Mayhem
State: 795
Observation: KoTH legion 1 and 2 both play and fight to win, legion 1 is the only legion that gets and qualifies for the alliance rewards.
Consequence: Legion 2 doesn’t get many of the rewards, many people cannot commit to being in the tournament and left out of the rewards.
Suggestion: both legions should qualify for rewards whether being in the tournament or not, they are the same alliance and work together, it’s unfair to leave the players out if they cannot participate in the L1 tournament, but make time to play in L2.
fallen vessel
Repost from Edd
Observation
The upgrade button has vanished.
Consequence
It is not possible to upgrade troops.
Suggested solution
Give us back the button to upgrade troops.
6 🔼1🔽
lilac marsh
**Observation: **
SvS and CC always happens at 10 utc.
The game simple ignore that it is played from players all over the world.
**Consequence: **
There are many players that either need to stay up the night, get up ridiculous early or something like that. Which means that many players stopped playing SvS or CC fully and (not even) try to be at least a bit online for it.
**Suggested Solution: **
Make it time rotating. First SvS/CC at 10 utc. 4 weeks later 18 utc. 4 weeks later 2 utc. And then again 10 utc. So more people from all over the world can play it at least every second or third time. This would give everyone a fair chance and not only support the Europeans
State number
All states
cursive chasm
IGN: EraZor
State: 216
Observation: King of the Hill is just an awful event. Incredibly boring, lots of bugs, like start delay failure, inability to touch certain buildings to march too, enemy walking through our buildings constantly in which we were battling, inability to advance, constant need to reboot, slow to assign buildings, food is too slow to replenish, matching is terrible.
Consequence: It's a waste of 1 hour! So boring and less people want to play.
Suggestion: Drop it totally. Or reduce to 15 minutes maximum. No, actually, just scrap it because it is so bad to play.
shell temple
Reposted from: neelly2604
Observation:
The SvS Matching is upseting. Our state consistenty being matched with whale states like 1097/1096/1090/1097.
Consequence:
Players are disheartened as the matches are unwinnable, making overall gaming experience unpleasant.
Solution:
Fix event matching. Make it fair for all for balance.
State:
All states
8 🔼; 3 🔽
fallen vessel
Observation:
Sometimes we can't access the game because of real-life situations.
Consequence:
Many players lose troops because they can't spawn at the war moment.
Suggested Solution:
In SvS, R4s should be able to shield players in their alliance that they wish to protect.
State number
101```
grizzled mantle
Observation
There are now 3 days left in the puzzle quest. Make a decision
Consequences
Thousands of people will not complete this quest. You lose more credibility if you have any left
Suggested solution
Make biocaps count. Choose something else. But do it soon rather than after the event ends
Edit: or you can just waste your time and send out random compensation when the event ends
torpid kite
Observation:
KOTH has so many bugs and is awful . I also don't even know if assigning heroes work, the auto asighn does not work and manually selecting is a pain and assigned players keep vanishing into thin air . I can't even remember how many times I had to restart or play with the game zoomed out because I could not send marches out playing regularly
Consequence:
A full out frustrating event, and an event that we are forced to play for the allaince or just play for rewards. No one plays it for fun. My phone plays many other games properly and i don't understand why this game is the only game giving trouble, are we expected to buy a High end phone yearly to be able to play it or play on pc?......oh wait pc players have a list of complaints to.
People play games to take a break of reality and stress not log on to get frustrated.
The last 2 koth were so frustrating with bugs I felt just to forget the team and enjoy myself .
List of bugs
.stationary marches
.marches can't send out
. Buildings unclickable
. Lag
.crashes
.data out of sync
.assigning troops does not work and does not show correctly
.rallies making no sense
.emojis stuck on screen
Suggested Solution:
Make your severs run smoother and faster.
Give players enjoyable gameplay
* also it is highly insultive to us and a blatant disregard that after all the complaints and unsatisfactory feedback of players you all introduced a koth tournament to us*
State number
AllObservation:
New buildings that have a p13 cap.
Consequence:
Lightweight plasma only restricted to plasma lab research.
Solution:
Make it so that lightweight plasma can also be used to upgrade buildings.
State:
121
shell temple
Observation:
Don’t have the emojis to express my feelings and what I’m trying to say.
Consequence:
I can’t express myself fully in simpler terms.
Solution:
Make an emoji of the “guy crying covering his mouth” (can’t post the emoji here) in-game. Or something similar - 
. Because this is what I feel most of the time in game.
State: all states
Reposted from: mauradervax
Observation:
No burn emoji in-game.
Consequence:
I can’t express myself fully in simpler terms.
Solution:
Make a burn emoji 🔥 
State: all states
2 🔼; 1 🔽
steep vigil
Observation:
Banners block everything, clocks, buttons they pop up at critical times and provide no useful information.
Consequence:
At critical times you can’t see clocks and scores because of banners.
Solution:
Eliminate banners they provide nothing of value and only get in the way. Been this way for a long time.
State: 30
mental hound
Observation:
The migration rating throughout the entirety of the transfer event cannot be changed.
Consequence:
States cannot adjust as needed to the circumstances of the transfer event.
Solution:
Allow Governors to change the migration rating throughout the entire transfer event.
This will allow us to better control the influx of power lost and needed for a state to be healthier and players to stay active.
States:
All
void rain
Reposted from: neelly2604
Observation:
The SvS Matching is upseting. Our state consistenty being matched with whale states like 1097/1096/1090/1097.
Consequence:
Players are disheartened as the matches are unwinnable, making overall gaming experience unpleasant.
Solution:
Fix event matching. Make it fair for all for balance.
State:
All states
8 🔼; 3 🔽
drifting lion
Observation: During Azurtane Heist, I was attacked by P13 during gathering on a level 1 and 2. I was just P4 and I know it's not just happening to me but to all low levels.
Consequence: Low level players think is unfair and don’t want to play anymore. It's either they left the event because they've been demotivated to continue.
Suggested Solution: Don't let high level HQ attacked the low level during gathering just like SVS that is limiting to attacked based on your HQ levels.
State number: For all the weak players.
pseudo hound
Observation:
Personal tasks in Throwdown are gone
Consequence:
Cannot view these tasks whether completed or not
Suggested Solution:
Release the updates now
State number
All States, might be
shy oak
Observation:
Many players, me including, recycled a lot of legendary with an outcome of only 1 trading coin. Now you suddenly get 8 coins
Consequence:
We didn't get the right number of coins.
Suggested Solution:
Give us the missing coins according to the already recycled arms
State number
291
timber shell
Observation:
Many players, me including, cannot play throwdown after the exclusive bug even once fixed.
Consequence:
Cannot see, select or complete the task selected before the bug. Now cannot select any tasks.
Suggested Solution:
Fix.
State number
247
empty phoenix
Observation: pow
Consequence: ppl don't confirm to enter this leads to frustration and waste of time
Solution: do a 10m ban to those that doesn't confirm
State:all
zinc mauve
Hi Chief, you can go to #📋︱feedback-discussion for discussion and keep this channel only for feedback reporting 
drifting lion
Observation: I can't login my 2nd account in different state even thou I used a different device. Once I attempted, my current account crashed and had to restart.
Consequence: The 2nd account will not able to join especially if there is an event that has the same time like SVS. Some of the alliance member think that they don't want to participate and just used bubbles every event.
Suggested Solution: Let the account owner login their multiple accounts in the different device to join the events that has the same time. In the way they earned rewards to help them to upgrade their battle power.
State number: For all multiple account owner.
shy oak
Observation:
This task don't get solved if i do intels.
Consequence:
We can't solve the puzzle and proceed to the next stage.
Suggested Solution:
Make it work
State number
291, 671
urban mauve
Observation:
Intel quest in puzzle is lock.
Consequence: I have done everything in radar, but puzzle still unsolved.
Suggested Solution:
Unlock this quest.
State number
218
ornate garden
Observation : Path of water event & other recent events like survival royal. Are played at very limited schedule times for only one half of the world.
Consequences: I myself and many others I know can’t even play this event because of the very limited schedule. Which falls either during late night while sleeping or while my time zone works or goes to school.
Suggested Solution: Please expand the schedule when these events can be played so people world wide all have a chance to play. I do not know why we users have to keep requesting you developers to expand the schedule to allow everyone to play. It’s getting very annoying that your team doesn’t change this limited schedules once and for all. What does it hurt to give more times to play?
State 698 & 858
naive quest
Observation:
The puzzle quest task can't be done.
Consequence:
I do know the task got changed and I appreciate it, but we can't solve the puzzle even after completing the Intel.
Suggested Solution:
Please fix it.
State number
739
midnight iris
Observation:
Throwdown is broken. Many player cannot participate. We hear nothing from Dev team.
Consequence:
We are angry!!! This is absurd. an event that we have had literally forever is broken because of a "update". We are losing rewards and rank because of a mistake we have zero control over
Suggested Solution:
End throwdown early and give players journey to glory rank and rewards.
Maximum rewards for solo rank throwdown, maximum rewards for alliance rank in throwdown!
stray heath
Observation:
It is not possible to help alliance members with Joint Exercises levels, not even the low ones. This because the plane rating must be 60k regardless the expedition level.
Consequence:
People can't move forward and are pretty much stuck at the low levels.
Suggested solution:
Adjust the plane rating to match the expedition level, so that those who have passed that level can give others a hand.
rocky dragon
Observation:
The island for statues needs more space. You keep adding too many statues. We can’t hide the ones we max because then we don’t know which ones we’ve maxed.
Consequence:
No room to build statues. Therefore no way to upgrade them.
Solution:
Add more space on the island. Stop adding statues.
State: All
shadow plinth
Re post from MrClaude560
Observation: high frequency of disconnects in koth. Also seems that dm channels are mixing. Also graphical errors when zooming
Consequence: gameplay is difficult
Solutions: improve connectivity for large events, address graphical errors and dm channel bugs
fickle lichen
Obeservation: patch has made plane impossible to complete cause soon as you attack it zooms in and you can’t see anything or other buttons to attack again so can’t attack properly to pass
Consequences: can’t pass plane levels
Solution: hot fix plane zoom in issue after attacks
viral shuttle
Observation:
[State transfer/ state transfer system is bad and missing information for new states, because most players (including me) doesn't know when to transfer or invite people... And I had and still have an entire alliance wanting to join my state, My state have around 80 to 100 active/casual player so is every state around]
Consequence:
[-Lose players interest
-Lose your greedy money
-Refound
-Dead game]
Suggested Solution: [ -Re open state transfer with a proper in game information
-invite and join at the same time
-save your greedy money game]
State number
[1185]```
3🔼 1🔽
stoic seal
Observation:
When countdown for hiest. Pow opened. Hiest countdown kicked. And stuck.
Consequence: cant play. Upset people
Solution: dont have 2 events start exact same minute.
State: 429
Ign: Twochae
midnight iris
Observation:
Operation Festival includes a wide range of states that involve different stages of the game and a HUGE amount of players.
Consequence:
It is really challenging/expensive to rank or get a reward that has any value at all. Only top 30 get wings out of thousands of players.
Suggested Solution:
Make the state groupings much much smaller or make the prize pool much MUCH bigger so we have some hope in ranking or getting a small reward
jade jungle
Oberservation: no general sentinel fragments in operation festival store
Consequence: many have some from the past and now are not able to finish a sentinel without buying lots of bundles
Solution: add them again don't reduce what we can get
manic atlas
Observe:
The puzzle quest cannot be completed for the remainder of the event.
Result:
I know the quest has been changed and fixed, and I appreciate that, but we can't complete it with the remaining time of the event. The number of intelligence expeditions per day is not enough for the mission to be 25 times.
Recommended solution:
Reduce the number of requests according to the remaining time of the event or change the request by 25 times for general exploration (not just intelligence)
state number
718
desert aspen
Oberservation: Private Messages in Game are not shown and no notification is given. Only if i hop into another communication and hop back to direct conversation the messages are reloaded and shown.
Consequence: communication is complicated and people are upset because we are not able to communicate directly (only State and Alliance Chat shows notification)
Solution: bring back notification of private messages.
reef drift
DO NOT RELEASE GEN16 RAYS CASINO THE WAY IT IS ON PTR NOW!
Oberservation:
Suggested Solution:
We ask you to keep the current way (the way we have it at Gen15) and improve (for the players - so real improvement - not your type of understanding of "improvement") Rays with better chances to get current hero completion capsules
Creator: MonkeyKingRambo, Catzilla & every other player who still want to continue playing State of Survival
State: All states!
shell temple
Reposted from: R-4 MGN I O V#2389
Observation:
Throwdown bug
Consequence:
Lost a day of getting exclusive tasks and points.
Solution:
Give us good compensation. Not just RSS.
17 🔼; 3 🔽
shell temple
_ _
—————
_ _
Reposted from:
R-4 MGN I O V#2389
Observation:
Tickets were being closed right away. In game support is a joke.
Consequence:
This causes frustration to a lot of players. It’s not easy to submit a report just to be ignored.
Solution:
Improve Customer Support! This game is expensive to not have a customer support that players deserve.
States:
All states
6 🔼; 1 🔽
tidal quarry
Observation: Unbalanced matchmaking in POW. Random solo players are thrown into teams. The power of the team is always higher than the total of 5 solo players.
Consequence: lack of balance, fairness and, accordingly, pleasure from the process and game.
Solution:
winged summit
Observation:
Incomplete Merge 867, 872 and 873.
The receiving state 867 has become stronger. This speaks in favour of 872 and 873 being there. On the other hand, they still appear in the transfer table. You can create accounts there. The hives and settlements have disappeared. The alliances are there, but you can't join them.
Consequence:
872 and 873 still exists. Ghost-states.
Suggested Solution:
Remove the two states from the system. Reward 889 Rydor (ID: 96607722 ) for this great find :-)
State number
872```
pastel bridge
Observation:
POW match making is again so horrible... no matter how many times we ask for it to be made fair nothing is done. (I am in bronze tier)
Consequence:
Whales just use either the monkey or T-rex so that their march score is reduced and gets easy games steamrolling the other team with 30+ kills because you cant do anything to them
Solution:
Do the match maker based off the strength of the player and not the strength of the marches they have. (At least that's how I think you are doing the match maker since you never tell anyone anything)
main holly
Observation
as usual the only part of your game that you test is the part that takes people's money. Wanna fix whatever you messed up in the server update? Cause now, after your idiot game didn't bother to ever finish the matching for legion one for dozens of states your upgrade made me lose access to my in progress throwdown tasks... along with the earned glory for the little bit that I did manage to complete.
Consequences
Honestly... what haven't you screwed up today would be a much much shorter list.
Solution
Compensate for ThrowDown and journey of the glory event and stop releasing untested versions
By player= angella0192
upvotes 3 and downvote1
rare pilot
Observation: state merger merged states with very different state-ages. This caused an abortion of squadron mission for all players of the newer state (we had 89 days with daily claims remaining).
Consequences: This causes a massive disadvantage for all players from the newer state merged to the older one where players were able to claim all daily rewards with squadron gear.
Solution: compensate with squadron gear for players from newer state corresponding to their lvl they had in the missions before the merge.
State number: 884 (905 before merge)
pallid ocean
observation: i spent a lot of speedups in operation festival, task chalenges and didnt get any points for that
consequences: i miss restoration chips and also batle exp for another part of event
sulution: fix it and give us our points
stark carbon
observation: i spent a lot of speedups in operation festival, task chalenges and didnt get any points for that
consequences: i miss restoration chips and also batle exp for another part of event
solution: fix it and give us our points
knotty folio
Observation:
Game chat is so broken
Consequence:
pms are lagging and group messages are not showing in time.. something weird with the game since the update
Solution:
plrease fix your chat!
States:
All states
night harbor
Observation:
[In many new features of the game, seems that luck is the base to upgrade decently. even spending money doesn't change it often, all is messy and complicated]
Consequence:
[Players are losing interisting in all this new lucky based features, mostly in buy bundles on them]
Suggested Solution:
[Redefine better some new events, like tempest arm crafting, upgrade and develope, or lucky Gashupon. make some new stuffs more easy to understand and upgrade]
State number
[All]
eager mason
Oberservation: general sentinel fragments removed from operation festival store with no prior notice
Consequence: many have some from the past and now are not able to finish sentinels
Solution: return general sentinel frags to store, give us plebs a chance for a tiny step up
fossil glen
Observation:
The circuit repair was guaranteed in the last Operatio Festival, where 3 rows/columns were selected and only they would be filled up while using 2 restoration chips. This time, there is no guarantee, we are using 2 restoration chips to randomly try to repair the circuit board !
Consequence:
Players are not satisfied at all. First, we are using twice the amount of restoration chips and secondly it's random.
Suggested Solution:
Bring back the previous method. We use 2 chips and only 3 rows/columns get repaired and NOT RANDOM cells.
State number
1090 and others
IGN:
•Major•
uneven herald
Reposted from:
☆LORD-TIL-END☆
Observation:
THE FORTRESS FIGHT REWARDS are outdated if we can change it to general gold frags / hero appointment/ behemoth frags / limitless frags / potions / biobatteries/ crystals or any other decent items and parts that can help us in the game
Consequence:
Fortress fights started to be routine and not that much exciting as rewards are not that worth to go for.
Solution:
Give us good rewards that worth a fight and fill hospital 😅
State 178 : ☆LORD-TIL-END☆
karmic plover
Observation:
The change with the gen 7-12 heroes is out for a few month now. But i don't know anyone, who was able to level them at least once on the stage where you need the red fragments of the heroes. Heck, even before on the first few levels it is hard to level them, because they need these hard to get potions.
These red fragments are WAY too rare. There is no way to get enough to level these heroes in an way it was possible in the old system.
Even the potions, to level them on the first brain, are way to hard to get.
Getting one random red fragments every 3rd Epic hero search is by far not enough to be able to level them in any way.
Consequence:
Frustration about these heroes, frustration about the whole system, worthless heroes.
Old heroes are already outdated by the new gen heroes. But this way they become outdated by the gen 6 heroes, that you can still level the old way.
Suggested Solution:
Give out the red fragments and potions for gen 7-12 way (WAY) more, and on way more events. These are OLD heroes, already 3 generations old. It should not be this hard to level them.
State number
any
golden jungle
Observation
State transfer ranking is broken….
Players that transferred out of state do not show a drop in state power.
Newly merged states do not show the add up of power from before the merge.
States that shouldn’t be a leading state are a leading state.
Consequence
An uneven division in power of states. Stronger states getting stronger, weaker states getting weaker….
Frustrated people in the states that in the wrongfully leading states.
They will miss rewards for state events now for the coming period till the next transfer.
Solution
Fix the transfer event!!!
Make sure the transfer event is FAIR!
Strong states leading, weaker states not leading, simple!
If players transfer out drop the strength of the state, if players join, add the power of the state.
sullen badge
Observation:
Operation festival not showing, players are wondering if it’s a bug or if the event will show up
Consequences:
I see people having issues buy it shows me nothing for the event like it's not happening.
Solution:
To provide adequate information about operation festival event if it will happen or not
** 2 Upvote & 1 Downvote **
Player : abusivewizard#2100
mint siren
Observation:
The King of the Hill "time optimization" seems more like a shortsighted update than a beneficial enhancement. With the current requirement to select 4/5 time slots, the removal of the 22 UTC timeslot is especially impactful for players/alliances that relied on 22 UTC. This alteration not only undermines the event's inclusivity of other regions/timezones but also raises questions about the decision-making process behind the changes.
Consequence:
Failing to address the issues with the new King of the Hill event calendar could lead to reduced participation, since many regions find the changes less accommodating. Such a decline in event participation will lead to imbalanced competition, jeopardizing the overall competitive integrity. KG's persistent lack of transparency and consultation with the player base will exacerbate player loss, compromising diversity and engagement due to the unaddressed time zone disparities. These ongoing issues contribute to a concerning trend.
Solution:
Add a 22 UTC time slot as an additional option to the King of the Hill (both Legions) event schedule. This adjustment would allow alliances to choose from 4/6 time slots: 03 UTC, 12 UTC, 14 UTC, 16 UTC, 18 UTC, and 22 UTC. Additionally, implement a priority system for scheduling both legions to enhance matchmaking and player participation. This solution would help address the shortcomings of the current setup.
grizzled mantle
Observation
New releases are haphazard and arrive in one store or the other early. This means that android may be up to date while apple waits multiple days
Consequence
People miss out on playing events, this can effect ranking and final prizes. It also means mass frustration and places additional load on your lovely VOLUNTEER mod team here
Suggested solution
Be a professional company. Stage your roll outs so when its approved for both stores you can make it all live at once. Both apple and google offer this feature and other games don't have this issue
abstract umbra
Observation
the private message feature is broken, you have to restart the game to get the messages.
Consequence
this creates misunderstandings and miscomuincation between players, which ruins the only thing that kept this game alive the human aspect.
Solution:
fix this issue asap like how you fix something that will make you lose money
State Number
All
shell temple
Reposted from:
xtho86x
Observation:
Glitch in private chat in-game.
Consequence:
Communication is a big problem! Players don’t get notification when they have a message.
Solution:
Please fix bug as soon as possible
11 🔼 ; 1 🔽
gaunt wren
Observation: i didn't had the new update in time of sentinel event, i got it second day which is today
Consequence: i lost the first day rewards
Solution: please compensate me cause it was unfair
State: 818
fallen vessel
Repost from Strangewinds
Observation:
There’s been so many glitches with events that it makes it where people not only want to spend anymore, but not even have the desire to play! I’ve spent well over 100.00 on the Lucky Card event (one of my favorites) and not once did the multipliers work making my purchases worth no more then 20.00!!!!! I’ve contacted support with screen shots of everything and not even a response!
Consequence:
To think how easy they’re making it for new players to gear up is absolutely crazy! My FARM HQ is a year old and has almost maxed gear spending 0 dollars!!!! Thinking how much I spent to get my main HQs gear makes me sick.
Suggested Solution:
SOS how about finding a solution to my problem with the Lucky Card event, or even respond to the issue!
main holly
Observation
No new update for galaxy store
Consequence
My ticket got closed but there is still no game update for Galaxy Store
Solution
Stop auto close ticket option, and provide game update for galaxy devices
By player= reaper1270
upvote 3, downvote 1
shell temple
Reposted from:
mattwick
Observation:
Our state will have gen 11 on Nov 20, but we still can’t get fragments of Arthur, Magnus, or Courtney. We can’t get these heroes in Ray’s Place and Voucher shop. Ray’s Place only gives 28 fragments for our current gen.
Consequence:
This has led to challenges in progressing through the game. Players had to skip generations previously to catch up in matchmaking, and even significant spenders find it challenging to max out the new heroes due to high costs and difficulty getting fragments.
Solution:
it might be beneficial for the game developers to ensure that all heroes are easily obtainable, review the fragments distribution in Ray's place for the current generation, and consider adjusting the costs to provide a more balanced and enjoyable experience for players.
40 🔼; 1 🔽
shell temple
Reposted from:
octopus3zoz
Observation:
Player needed technical supprt but his ticket was closed without solving the problem.
Consequence:
This causes frustration. Players are spending money to a game that has poor support. Players are left to figure out how to solve the issue on their own.
Solution:
Improve Customer Support! Stop closing tickets without solving the issue. If the report is incorrect, CS should guide them how and it should be easy!
1 🔼; 1 🔽
main holly
Observation
Game is riddle with bugs
Consequences
Gaming experience is horrible
Solution
Freeze all features and new updates, focus on solving all registered bugs including chat (chats not working properly and even path of water)
By player= sunny123.
hot merlin
IGN: Artyom
State: 1085
Observation: POW could be fun if matching was more fair, it’s entirely unfair with how matching it done and completely uneven.
Consequence: due to uneven matching, players are not wanting to participate in pow anymore, it’s not enjoyable, it’s not fun, it’s entirely uneven with how matching is.
Suggestion: when it comes to matching, keep it within our hero gen, NOT BP, if match making was better, more players would want to participate.
raw trellis
Observation: it is confusing and time consuming clicking pow skill icons .
Consequences:
It doesn't sound like a lot of extra time it will save, but when the game is already full of bugs and other issues, 1 second of clicking is a huge difference. Especially if you're already sailing, the skill cooldown ends in 8 seconds.
You have 2 seconds to click the icon. Click the march, find the very specific spot the popup occurs, click the icon, click to use it..... Thats a lot of clicking for using 1 skill.....
Suggestion : move the icon to the side
March 1.
Icons below
Lethality buff
March speedup
Bomb
March debuff
March 2.
icons below
Lethality buff
March speedup
Bomb
March debuff
How to use.
Click the icon. To the left displays the "purpose" of the skill with a "USE" icon to click.
Anonymous
dire solar
Observation:
Matching in rr and koth could be improved if the number of times the event was offered were reduced to 3.
Consequence:
Match making is most often more brutal than fair. Too many times offered has us all spread out and it makes it difficult for players to even know when they might play since they must pick from so many time options.
Suggested Solution:
If there were only 3 time frames open for these events alliances could then pick 1 time. With fewer times available it increases the ability to find suitable matches and in addition would better allow players to know if they could participate.
State number
all states
junior meteor
Observation
New Star Ascension
Once again reworked event with NO ODDS, 1 star, 2 misses, 1 star, 2 misses, 1 star, 2 misses, and it continues...
Tested it out with other prize polls,
the +3 or +2 stars are 0.15% and 0.5% chance to get, and as expected the same pattern, 1 star, 2 misses, etc...
Consequence
All in the perfect order to get you broke
Suggested solution
Add more realistic prizes and true % of odds for wins not the perfect 1 win 2 misses.
State 1031
manic glacier
Observation
Another P2P event reworked way worst than Hidden Treasurea
Consequence
More F2P will quit this game
Suggested Solution
Delete this kind P2P event like Hidden Treasures and Star Ascension
State
All
empty phoenix
Observation: pow
Consequence: ppl don't confirm to enter this leads to frustration and waste of time
Solution: do a 10m ban to those that doesn't confirm
State:all
hushed stump
Observation:
New buildings that have a p13 cap.
Consequence:
Lightweight plasma only restricted to plasma lab research.
Solution:
Make it so that lightweight plasma can also be used to upgrade buildings.
State:
121
mossy tiger
Observation: Cross-Gen States were supposed to be able to catch up on Gen 13 & 14.
Consequence: Migo season has ended and we still haven’t got anything to catch up on the skipped hero gens, which will result in total unfair matchmaking as soon as we get added to older states matchmaking range. Now you even want to increase power of these heroes which we couldn’t get normally! (Latest PTR update)
Suggested solution: Give us stuff to catch up on on Gen 13 & Gen 14 like you promised.
State 599
stiff breach
Observation: There are very strong players in POW, even if you have gold, for example, and a diamond against you. It is simply not possible to play this mode
Consequence: Many players stop playing this mode and thus the cool, cool event die
Suggested solution: Add a second mode to POW as it was on the turn, where the opponent was the same in strength. The current awards can be moved here, and where the players have their own strength, add Looks, a statue, something else for a good place.
State 1000
green iron
Observation:
Recycling Center in the Knapsack does not get updated after events like in the first year. Players are gaining blank blue and purple hero frags in the hundreds and thousands.
Consequence:
Players have a glut of useless blue and purple frags in the knapsack. This is unnecessary storage space being taken up. Players are being hindered by restricted disbursement of useful frags and potions for hero growth.
Suggested Solution:
Replace any knapsack recycling center updates with a Hero frag swap store, like in the Hangar. Have a swap ratio: 100 blue frags for 1 gold, 50 purple for 1 gold. Or even allow a swap of colored blank frags for regular and mini potions.
weary sedge
Observation:
Its hard to get Materials to upgrade behemoth and Dino without spending money
Consequence:
The Power gap gets bigger and bigger since the release of Behemoth and Dino
Suggested Solution:
- add Behemoth/Dino Items to weekly store
- add Behemoth/Dino Items as rewards for more Events
- make the Items cheaper to get them
- increase Behemoth Intel rewards
State number
All States
waxen zealot
Observation: Escort Missions levels are broken, the highest level is super easy to defeat, the infected can be killed with only one hit
Consequence: Alliance members cant get decent points because there is not enough infected for everyone to hit, which is also bad for the featured Migo ranking
Suggested Solution: fix the levels so it’s possible for the whole alliance to play and get decent points, because right now its more like a race of “who can kill the infected faster”
junior meteor
Observation: Exact same items...to the T...
Different listed %.. one 3500% off the other 3800% off
Consequence : players feel fraudulently treated
Suggested Solution :stop being so blatantly stupid to have them up at same time... And do calculations with correct % reduction on bundles
State :314
junior meteor
Observation: have run out of stock of Gashpon coins in both theamber and red potion stores
Consequence : f2p play and low to mid spenders have run out of ways to upgrade Chris
Suggested Solution: re top up the stores with more coins to allow resident evil coins buy some in that store
State: 402
rigid flint
Observation:
Game stability is appalling
Consequence:
I have all but give up playing!
Yesterday I actually counted the number of times the game crashed out for no apparent reason 23! and also how many time it was unable to connect 8!!
Suggested Solution:
Review the whole operation of the interaction of the different game aspects and remove the ones that cause instability.
State number
276
olive glen
Observation:
Players are locked in alliances, they cant Transfer into other states
Consequence:
Many people are locked in the team, because today of bunker and until Sunday because of RR. So they can't go anywhere.
Suggested Solution:
The event must be extended.
States: all
shy oak
Observation:
Wtf expensive! You need round about 7500 points to get the search chips and pearls... That would be 2500 potions, 1500 Operation data, 7500h speedups or 3725 Plasma!
Consequence:
That is even for spenders a bit much
Suggested Solution:
Make it cheaper to get points, give us something we have a lot of to recycle (Hero gear stuff)
State number
291
empty phoenix
Observation: bio-hunt
Consequence: having it only once per week could lead to some players who missed it cause of issues in real life to lose very good rewards and have to wait another week
Solution: make bio- hunt a at least three times per week event
State All
toxic schooner
Observation:
Pre set launch Timer on alliance bio hunt does not work
Consequence:
Without timer set the event was not locked so it was accidentally launched when no one was on.
Suggested Solution:
Fix it of course. Just another case of a badly thought out and executed event. Everything now launched does not work properly. Sack your programmers. They are useless.
State number
924Observation :
Bio-hunt event, opened by mistake
Consequences:
It happened to my alliance as well make it one chance per member to join an alliance rally per week not one chance for the alliance. Someone opened it as soon as i built the arena without other players online. Lvl 1 alone has 300+m bp and it has to be rallied by more players. Everyone has to wait for several days to get a chance.
Suggested solution:
Make event like trap, let players make at least 3 attempts per week, send in-game mail to give more information to players about new events for mistake like this doesn’t happen again.
** 7 upvotes & 1 downvote **
Player : sheliling24
golden jungle
Observation:
Cross-Gen States were created to make a bigger matching pool for the older states…
At first these states were promised to be able to catch up on Gen 13 & 14. Later that was retracted. See ss.
Now the playing field is changed again by FP, gens 13 and 14 will be equally strong as gen 15.
Consequence:
The cross gen states are in a huge disadvantage. They were in the old format, but this will even be worse in the new format.
Suggested solution:
Give the cross gen states the potions they would have if they had gens 13 and 14 the same period as the older states, or add extra possibilities for a reduced amount of bios to gain the needed potions to upgrade gens 13 and 14.
State:
All the cross gen states.
ss:
stark egret
Observation:
[After the merge between states 873/872/876, states 872 and 873 are still around. After creating an account in 873, the game continues to give me an error message when I try and switch from the 873 account into my main account in 867]
Consequence:
[I will lose an account I have spent more than 2 years working on, and making the game completely unplayable for me]
Suggested Solution:
[Please fix the error so I can switch back to my main account!!]
State number
[867]```
calm girder
Observation: We urgently need recycling events for purple frags, I have 20k purple frags and I believe that many people must have close to that number, and it's been years since we had events where we could recycle them, in the past we had these seasonal point events that We could score points by recycling them, but the last events we can no longer recycle, and only the frags, the rest of the items we can.
and even though we can't recycle, we have maximized heroes and there is no forecast of new epic heroes to spend these frags on, still guess what I receive EVERY DAY in intel? purple frags, why? If every month you release new stuff why are we still getting useless frags even after 3 years of maxing out the epic heroes?
Consequences: accumulation of rubbish in the backpack which is only increasing as we receive more every day and never spend it.
Suggested Solution: add frag recycling again in seasonal point events or update intel prizes to current and USEFUL prizes
State: 244, but I believe more states are no longer using these frags
queen scaffold
Observation:
There are many times when the selected Governor is busy with real life or maybe no service to log in game to be able to give out buffs on time. It can get very stressful for some players. Another issue is when someone needs to be urgently shackled and Governor is not online.
Consequence:
All buffs get delayed for the week. Therefore some players who are waiting for buffs are not able to upgrade/spend as much as they wish. In regards to the shackles, having an alternate player who can help in this cases helps eliminate chaos with some player breaking state rules or offending others in chats.
Suggested Solution:
Add another government role like a Secretary, for example. The Governor can give this role to anyone in their alliance and they will have access to help with Governor duties without access to changing State’s name, state’s billboard and debuffs.
State:
1080, but I’m sure everyone who has been Governor would appreciate this
midnight iris
Observation:
The price of re-rolling a tempest arm's skill is absurd.
Consequence:
No one wants to spend like crazy for the chance to re-roll and get an equally bad skill as before.
Suggested Solution:
If the price stays, we get the pick the new skill.
OR reduce the price drastically.
midnight iris
Observation:
States 676, 701, 628, 658 and more (all states with H12 currently) opened game today to see they have H16 as their SotF heroes.
Consequence:
This is an impossible gap. To skip 3 generations of heroes in addition to an almost 1000% stats jump makes zero sense.
Suggested Solution:
Do NOT skip generations of heroes - this puts the players in these states at a massive disadvantage leaving an impossible gap to catch up.
plush shell
Observation:
Consequence:
Suggested Solution:
This change will be a huge game changer for player recruitment
State number
All state
tardy lake
Observation:
You skipped many states from getting Gen 13/14. Now you’re making them equal to Gen 15 in stats.
This would be okay EXCEPT - there are events that require 3 marches (like KoTH, RR, MM, etc).
Consequence:
That means states who were forced to skip Gen 13/14, will have a weaker 3rd March (in battles and for protecting their settlement if 1st two marches are out).
Us v old states
1: g16 vs g16
2: g15 v g15
3: g12 v g15
4: g11 v g15
5: g10 v g12
6: g9 v g11
Suggested solution:
Please remedy by - not enhancing stats of these 2 Gens, or catching up states that were forced to skip by giving free capsules / potions so we can have a strong Gen 13/14 too and remain equally competitive to our competitors.
State:
All the cross gen states.
ss:
ebon pumice
Observation: States are skipping 4 hero generations *again* barely 3 months after they were told to work on 6 generations of heroes at once when limitless hero conversion occurred on gen 7-12. The inadequate time as well as the inadequate events provided to upgrade the heroes to a competitive level means most players will be bereft of an opportunity to be competitive at all in a matching pool consisting of vastly better stacked opponents. We do not believe your lies regarding gen 13-14 being unnecessary either since 13,14 have now been boosted to be at par with 15 in stats creating an unbreachable gap for 90% of players in newer states relative to oldest ones.
Consequence:
Players feel lied to, and our events will be affected for the next 9 months minimum where your matchmaking algorithm essentially relegates all the gen skip states into fodder status. We did not signup to be the bait to compensate for your lack of planning on players hoarding Maddie and Nikola frags.
Suggested solution:
Bring back age of outreach if states are to be skipped on hero generations. Compensate accordingly on time lost based on progression in previous generations. Release a schedule for your planned implementation of heroes for various state groups. Lack of information on this will not give you the result you seek.
State: all affected.
tranquil halo
Observation: Gift Code redemption no longer available in game for iOS users
Consequence: it is very irritating for players not being able to redeem gift codes in game if they are iOS users. Allegedly there is a place online for gift code redemption. It is annoying to have to leave game and find some nebulous place online to add the code. Not a useful change for the player base.
Suggested Solution: please re-add the in game gift code redemption button in settings. Many thanks. A quick and easy solution for all 🙂
State number : 759Observation
Your webpage which you solicit money from people is insecure. I've posted this before and it won't get many upvotes but if you do read it, perhaps you should improve your security.
Consequences
Well, someone will get a lot of money stolen off them. That'll be your fault. You might even take the blame for it
Suggested solution
Buy a new certificate, attach it to the webpage. They're much cheaper than court cases and lamboghinis
bold dune
Observation: You are expecting states to skip from gen 12 straight to gen 16, you cannot do this, it will kill our states!! How does this create a more competitve and better matching environment, we do not even have gen 13, we will not have 2nd, 3rd, 4th marches strong enough to compete against any other states that actually have gen 13-15!! We have been hording for months, waiting for gen 13 release so we can have a good, strong competitive march and now you are taking that away and making it useless!! Even if we use that for gen 16 we will have useless 2nd marches with generations 12 and below as our 2nd, 3rd, 4th marches. Many like myself who are f2p/low spenders skipped gen 12 and don't even have that because we were waiting for gen 13!! It is bad enough you just dropped the most confusing limitless conversion junk on us a few months ago, after we already had those heros and could not pre plan sufficient paths to obtain and upgrade them properly, now this!! It is too much!!
Consequence:
This is insane, you can't do it to us, you will kill states even faster. I myself, along with many others, will just finally give up and quit. F2p and low spenders are already cannon fodder, we cannot keep up with the releases and have strong heros without spending money, now even spenders will be expected to buy 4 generations at once, you will lose whales too!! You cannot do this, you are killing this game!! The matchmaking is already broken and people are quitting because losing constantly is demoralizing, you are now making it worse!! We will never be able to win any event again!!
Suggested solution:
Short of dropping in fully completed gen 13-15 at the same exact time so that we have sufficient 2nd, 3rd, 4th marches to be competitive there is no solution - just don't do this, please!!
State: every single one being subjected to this insanity.
rain coral
Observation
The game gets more and more gambling events, some of them which are rigged and require players to spend some amount of money to get the items they wont. Some on the other hand might get you out of any good item, even when you spend large amounts of money.
Consequences
People that play this game because it was strategy when it started are reluctant to spend on gacha events. They even stop playing this game because there is no strategy anymore. You are loosing big player base this way.
Suggested solution
You should remove some of this gambling events and instead give us events which require strategy where people can get valuable items even as free to play or low spenders.
desert schooner
Observation:
The recent transfer was a total disaster and disappointing to numerous players. The amount of transfers per state was reduced to ONLY 50 players per state, instead of the 100 that was allowed in the past transfers.
Consequence:
For months states planned the transfer amount at 100 per state. Without a timely, or a clear notice to players, it was changed from 100 to ONLY 50. This caused players to be left behind in the state they planned to leave, alliances to split, and disappointments. This has also caused players to quit the game, or to transfer, alone, to a state they know nothing about, and are already lost without their game family and friends. I know these consequences to be a 100% fact.
Suggested Solution:
A transfer needs to happen again within the next month so as not to lose even more players who are barely hanging on in a dead or bullying state. Transfer passes need to be increased and cheap, especially for those who desperately transferred to a random state to get out of the state they were in.
State number
[1047/formally 1015]```Reposting from:
mace7849
Observation:
Rewards in trap are determined by damage rather than the player's place in the rating. What’s the logic in that?
Consequence:
Player finds it confusing that they can see their place in the rating but not their damage, which seems counterintuitive based on the reward system.
Solution:
Reconsider the reward system, proposing that the display should include information about the damage dealt rather than just the player's place in the rating.
14 🔼; 1 🔽
Reposted from:
R-4 MGN I O V#2389
Observation:
Feedback in giving compensation was ignored.
Consequence:
Player losing faith in submitting feedbacks because devs are not listening.
Observation:
Listen to your loyal players. Acknowledge and give us what we want.
6 🔼; 1 🔽
shell temple
Reposted from:
thunderbladetm
Observation:
Visual bug in-game on the Star Ascension event. I can’t see the items. GMs are not answering since yesterday.
Consequence:
Since I can’t see, I took the wrong item! And diamonds get recycled at reset.
Solution:
Fix the bug! Compensate me for the item that I want to get.
1 🔼; 1 🔽
green iron
Observation
Blank resonating hero frags removed from the voucher store due to a glitch where people were able to get Chris frags. Players with discontinued resonating heroes (Daryl and Joker) relied on these blank frags to upgrade their heroes.
Consequences
As the Resident Evil event progresses, Chris frags will be unavailable. Just like Daryl and Joker frags. Followed by Ada and Leon, I guess? This puts f2p players behind second-mortgage 2 play players, and any hope of maxing out resonating heroes.
Suggested solution
Reinstate the blank resonating hero frags in the voucher store. Better still: add them to a blank hero frag swap store to built into the Hero Precinct. Hero Precinct is the only building completely lacking in a swap store. But bring back blank resonating frags.
junior meteor
Observation: Devs need to proof before loading. Player in two States that battle each other in SOTf But both their states are competing with 556 and 565. And 570 isnt competing with 589 but 589 is competing 570 . Groupings are all muddled.
Consequence: how can they compete with different opponents as well as each other??????? Annoyed players
Suggested Solution : Proof the matching before uploading new events
State :589, 570
ashen smelt
Observation:
being pretty cool with the Path of Water event I have more and more stickers custom crates with nanami completely useless because they are duplicates..
Consequences:
Unnecessary items in the backpack and Sharkee stickers which however remain difficult to obtain.
Suggested solution:
Change these Nanami custom crate stickers to Sharkee custom crates stickers, or offer players the opportunity to trade their nanami duplicates for Sharkee stickers.
State: 891
simple robin
Observation:
There are not enough slots to save march formations and formations are not saving as players need them to, without plane and behemoth because game auto adds them back to march.
Consequence:
Not being able to save more than 4 formations, can make us ,the players,frustrated,when we are not fast enough to join events, since we need to keep setting everything in every rally/ reinforcement/attack.
With plane, heli and behemoths being auto added in saved slots that we saved before , without them doing that, is very frustrating also, if we take into consideration that we need to be fast in events like RR, MM and SVS..We need to send saved march out fast. Trusting that game saved it as we set it, may cost us being attacked.
As we all know the most of the players like to attack settlements that are without plane and helicopter. And this can make joiners and even rally lead an easy target against a stronger player.
Suggested Solution:
To avoid losing in events and players getting zeroed, add more march slots to save and remove auto add in saved march slots.
If a player saves march without behemoth and plane or helicopter, the game should not add auto helicopter, plane or behemoths to saved march.
State number
All states
cursive chasm
Observation: Removal of Value Vouchers for current and old Limitless Heroes.
Consequence: Players missing out on a valuable way to upgrade their Heroes.
Suggested solution: stop being so greedy and removing free things from the game that make all players stand a chance against a maxed account.
zinc glen
———————————————————————————
Observation:
The points offered from the task challenges in the operation festival event are too low for their high resource cost.
Consequence:
Reduces impact factor towards player growth.
Suggested Solution:
Increase the points offered from the task challenges in the operation festival event or reduce the high resource cost such that the event becomes more F2P-friendly.
State Number:
30
———————————————————————————
wild grove
Observation: Happened to multiple persons that their bundles are double charged. To small amount of bought bundles its easy to make a ticket. But how many tickets for 50 bundles.
Consequence: Its demoralising for players to make such apsurd amount of tickets.
Solution: Fix double charging issue and give players opportunity to report that ammount in one ticket.
long tusk
Observation
Your RR matching is ridiculously broken. You matched 30 p10-13 with 6 p8-10 and gave the 6 smaller players a nearly identical raid score to the 30. If we were playing 30 to have an equal raid score they should have all been p2-3.
Consequences
Everyone quits because y’all don’t know how to create a fair match where opportunity for rewards is balanced. Smaller alliance gets frustrated and quits for good finally, etc.
Suggested solution
Fix your matching and compensate all the alliances who lose as a result of your broken matching today. They can’t seem to get a single point in rr because of this. 30 p12 vs 6 p9? Really? Who thought that was equal?
State: 893
Edit - ss below was while people were still coming in. I have a ss with more but the ss is just to give an idea.
timid horizon
Observation
Your RR matching is ridiculously broken. We register 5 participants only and now were facing 25 players mixed with higher Tier Settlement inlcuding p10's!
Consequences
now all of us during this RR quit!
Suggested solution
Fix your matching and compensate all the alliances who lose as a result of your broken matching today. They can’t seem to get a single point in rr because of this.
how could this happen and they have way higher raid score than us.
State: 968
late fog
Oberservation
RR matching making is broken. Said our Raid scores were equal and it was far from it. Most of our opponents were p5 or p4 with some p3s sprinkled in, while my team was first given the wrong time(we all selected 1800 utc), and only contained 3 p5s, myself, another r4 and our lead, and 1 p4, the last few were 2 p3s a p1 and a 28.
Consequences
We lost a lot of speed ups during this RR, figured it was worth trying and that things would level out.. they did not, and we ended up quitting halfway through
Suggested solution
Fix your matchmaking and compensate everyone who had to deal with this. Our raid scores were suppose to be equal, and ppl spend money in your game, so don't bite the hand that is feeding your teams
State: 1155
empty phoenix
Observation: pow
Consequence: ppl don't confirm to enter this leads to frustration and waste of time
Solution: do a 10m ban to those that doesn't confirm
State:all
unkempt bear
Observation: Customer Support is non existent for heavy Chat abuse and people faking names of others. Using the Report Chat button is either doing nothing or giving a 2h Chatban someday in the next week!
Consequences
The person fakes names trying to ruin the reputation of others. Then just goes back to his own Account where he will never be touched
Suggested Solution
Give us a proper customer support. Meassured by the money people spend this is just a JOKE. Track down the IPs of this massive Chat abuse and Identity theft and BAN THEM FOR GOOD NOT JUST 2HOURS MUTE!
State: 246
sullen badge
Observation:
Plasma scarcity.
Consequences:
Hard to get plasma and to upgrade.
Suggested solution:
I'd like lightweight plasma in the RR store the trading Store also Way to swap standard plasma for lightweight plasma in the refinery and maybe swap x for lightweight plasma?
** 1 Upvote & 1 Downvote **
Player: BarnOwl#5391
karmic dirge
Observation:
When marching for gathering, if you change hero to the ones you wish to use, the troop numbers increase to max.
Consequence:
After changing heroes, you have to manually adjust the troop count for the amount of resources you wish to gather, otherwise you waste troops which could be used elsewhere.
Suggested Solution:
For gathering marches, when changing heroes, the number of troops should maintain their numbers so they don't need to be manually adjusted.
State number
1255 DanWasGroot
fluid plank
Observation:
Developers are implementing forced updates during events
Consequence:
This prevents actual gameplay from happening, during the update we can not enter the game and after the update, there are often significant issues to fix.
Suggested Solution:
Updates should be arranged for times when significant game events are not taking place. For example, avoiding SVS, or RR times, which are fixed and prearranged. There are many similar events that could be taken into account.
State number
Filled in on behalf of a player
shell temple
Reposting for:
PeeJay#8448
Observation:
Cannot attack the monster when caught by the vines due fo cool down.
Consequence:
Player cannot finish joint exercises.
Solution:
Remove the cooldown.
4 🔼; 2 🔽
shy oak
Observation:
This skill from RR doesn't work. it shows the reduced marchtime but the actual time us then the normal one.
Consequence:
Needed biocaps to speed up, which are gone now
Suggested Solution:
make the skill work and give back the biocaps
State number
291, 671
fast thicket
Observation:
The compensation never been delivered
Consequence:
Players are waiting
Solution:
Send the compensations
dry walrus
Observation:
Aoi - the paid for resonating hero, is worse than an actual normal hero
Consequence:
Frustrating for anyone with Aoi and have spent money on her
Solution:
Make aoi better, fix it
untold raft
Observation:
We need to have newest Gen 16 to even start Hero Challenges, but we get only 5 capsules for biocaps, while 10 are needed to unlock! 👿 👿 👿
Consequence:
F2P have no chance to even play this event - another Pay 2 Play.
Missing rewards means falling back even more, it's already an awful huge gap.
Feeling excluded and abandoned, players quitting increase, more dead states, need faster chaotic merges which lead to even more players leaving.
Suggested Solution:
Let us do the Hero Challenge with last gen heroes!
Give us enough potions for biocaps to unlock them!
State number: 589 and all other states in the same group.
pastel bridge
Observation:
With the skip to gen 16 many people will be quitting due to the fact that it is impossible to get anything without spending vast amounts of money. Free 2 play will never be able to do anything as you will have to focus solely on 3 heroes while ignoring the other 9. It is already difficult to get even those 3 they focus on to high levels. The whales wont have fun when all their punching bags quit🤣
Do the people who manage SOS not care about the health of the game, or do they only want to squeeze out a last few $ out of the whales that buy everything?
Consequence:
Many f2p and p2w players will quit
Dead states galore
Gap between p2w and f2p has now been increased drastically
Suggested Solution:
Even the playing field
STOP ADDING SO MUCH STUFF IN SUCH A SHORT PERIOD OF TIME!
Increase the amount of capsules you can get in voucher store
State:
704 and every other state that has got this skip
surreal cairn
Observation:
1-making gen 13 14 same power as gen 15
2-adding new gen 16
3-in 1 December another 2 heroes Leon and Ada beside Chris from resident evil event
4-Angelica 🤣
Consequence:
pay to play players getting annoyed and not from paying
but from this:
1-they paid for Gen 15 and paid for Gen 14 to have more power than those who didn't pay/have them and the gameplay have 6 marches which game destroyed the power variance between those marches and it will be well noticed in event like AH
2-should we pay to get Gen 16 or they will be equal to Gen 13 14 15 in no time?
3-i don't know what are those heroes and i don't know if this is a good time to release MORE heroes
4-for Angelica is it worth all the money spend to get her after Gen 16 and Leon Ada or another money burned in very short time.
-nothing to say about Free to play players they got today's hidden message from the game that they are not welcomed to play new heroes by not giving a free way to relocate them and play events like hero challenge making them left behind and thrown out of game
Suggested Solution:
1-instead of equalize power of previous heroes Gens just give the old material in very very much quantity through events this way will make F2P players feel they doing progress and still gaining power to close the gap and P2P won't feel they lost their money on previous Gens
2-it's much joy to play new Gen in the time of release, so game can allow relocating them/making them available without even relocate through a good story and let upgrading them is the hard task that bring money.
3-reduce heroes count, you can remove old heroes in old states or replacing two to new one, you can do a content of it like story of how they get killed in action to save a new hero or whatever because heroes count start getting out of hand.
4-give enough time to enjoy what P2P spend on based on amount at least i mean Angelica
5-F2P players need to be 1 step behind not that much of a big gap also to force P2P to pay more WIN WIN, challenge is the joy if all remaining players is only P2P then who will get the hits? what is the joy of being P2P if there is no target.
State:
ALL states
grizzled mantle
Observation
Alliance duels remains a horrible horrible awful event disliked by the majority. Amd you don't give enough coins to skip it reliably. You can even fail to participate because "reasons" beyond your control.
Consequences
Nobody enjoys playing it. It causes resentment. Even people who want the results dislike the whole matching aspect. It drives people to bubble and avoid the game.
Suggested solution
Just remove it. Take it out completely. Its not fun. Its not competitive in a good way and cos its not well integrated it doesn't align well with mining mayhem. Which you COULD add to migo far more successfully
junior meteor
Observation : players with older devices struggling with all the graphic upgrades that require alot of usable ram to run the game.
Consequence: players either have to buy pricey devices or quit
Suggested Solution:
What we need is the ability to not see/hide other people complexity and just display the most simple default skin/march.
Or
Have an ingame setting of simple graphics to turn off all the flashy moving skins etc that use so much RAM.
State : 1001
heavy cosmos
Observation:
Devs don't listen to F2P players. And they make the game such that it is impossible to play it without money
Consequence:
As a result, most players lose the opportunity to continue playing.
Solution: Everyone remove this game. There is no other way out.
cyan crystal
Observation:
Merge + Migo
We had the merge last week and Migo today.
The states matched with us did not have a merge. So they have the gov bonuses (buffs) + ac (I think we will have all the bonus from ac but for now we only have the production. Not really useful.)
It is a big loss for the state which is trying to build itself.
Consequence:
Completely unfair to our states without buffs.
The migo ranking is not fair.
Suggested Solution:
Give the buffs for the merge state too. We need it.
State number
818
glass linden
Observation:
TRAP has only one time available that can be opened.
Consequence:
This is very hard for alliances with people from different timezones. It makes people sticking together only from same time zones and other people are left out.
Suggested Solution:
Please try to make 2 time slots for trap and players can choose when to play on the set times. It should be allowed one time trap per day for each player. Would be super helpful and people will be more motivated to play this event.
State number
1083
maiden cairn
Observation:
We have exactly the same states as last time in MIGO. This is quite boring as we already played most of the alliances around our activity/strength level in alliance duel. We will probably have a similar ranking for alliances and states. The matching pool of states is a lot larger why dont we get the new states.
Consequence:
Alliance duel is boring, no new opponents. We already know in alliance rank around which rank we will end up. Same people will get top rankings.
Suggested Solution:
If possible switch states in migo still. If not possible please never do this again. Really migo is fun, because you will meet some new states new alliances. The matching pool is bigger just switch it around a bit.
State number
336
rich willow
Observation:
Gen 16 heroes are released as of today and their capsules are missing from migo and rr stores. Voucher store only gives 5 capsules so locating gen 16 heroes is not possible without purchasing bundles.
Consequence:
In order to participate in hero challenges, players need at least one hero from the current generation. This means that you cannot do hero challenges if you haven't located Gen 16 yet.
However, it is impossible to locate those heroes at the moment without purchasing bundles because they are not in migo or rr stores and vouchers only give 5 capsules (when using biocaps).
This results in many players missing out on hero challenges and losing event ranks, also daily items that they would have won from the event.
Suggested Solution:
State number
88
shell temple
Reposted for:
troublemaker6969
Observation:
Devs removed the plane upgrade crates in the weekly deals store.
Consequence:
Removing this does not help F2Ps at all. Why remove items that are beneficial to F2Ps?
Solution:
Add the airplane crates back
55 🔼; 1 🔽
shell temple
Observation:
MIGO disappeared and then reset players progress. Players completed these tasks but they don’t count for personal alliance or state ranking the points:
Consequence:
Items were used, Time was spent, MIGO points and ranking were affected! Many alliances won’t be correctly ranked when duel opens. Also not when receiving the betting coins for duel. This is frustrating a lot of players.
Solution:
Please release new features without a bug! Give us our points back and compensate us accordingly for the hassle and frustration. This is URGENT & needs to be fixed today!
State:
398, 388, 336, 519
15 🔼; 2 🔽
pallid acorn
Observation:
State Event consumes massive amounts of Stamina for just doing the daily Intel, 5 Fiends, 5 Dreadbeasts, Troop drill. All that costs much more than what you get from stamina regeneration and the extra 80 stamina you get 3 times a day.
Consequence:
In order to just get the rewards from the first 5 rallies on fiends and dreadbeasts plus Intel and the rest of the daily basic stuff you need to open quite a few additional stamina packs of which events just don’t give enough to make up for the amounts required here.
Suggested Solution:
Either reduce the cost of stamina across the board or give out more free stamina packs.
STATE 206
last jackal
Observation:
All Migo ranking for alliance been reset. We were rank 2 so far and now we are in middle ranking. All progression from players don’t count now.
Consequence:
All progression done to this moment don’t count for alliance ranking Migo.
Solution:
Please check Migo ranking for players and you will see , there is a mistake with total Migo points , for alliance ranking.
State:
704
shell temple
Reposted for:
kazoff
Observation:
In our state, heroes of the 16th generation were introduced, skipping the 13th, 14th and 15th generations.
Consequences:
Solution:
Cancel the skipping of gen 13, 14, 15 heroes. Give us the heroes but do not rush us! Give the players the opportunity to receive rewards in events for the development of gen 13-15 heroes.
State:
667
formal sand
Observation:
MIGO disappeared and then reset players progress. Players completed these tasks but they don’t count for personal alliance or state ranking the points:
Consequence:
Items were used, Time was spent, MIGO points and ranking were affected! Many alliances won’t be correctly ranked when duel opens. Also not when receiving the betting coins for duel. This is frustrating a lot of players.
Solution:
Please release new features without a bug! Give us our points back and compensate us accordingly for the hassle and frustration. This is URGENT & needs to be fixed today!
State:
198
smoky helm
Observation:
Grammar mistake on victory screen.
Consequences:
Game calls everyone ultimate Victor! Disrespectful
Solution:
Ultimate Victor -> ultimate victorY.
940
shell temple
Reposted for:
itsmanu
Observation:
Inconsistent bolts total in Solo Glory Ranking & in the MIGO page. Player made 14,595 bolts but it’s just showing 1,419 in solo ranking.
Consequence:
Player is missing out on MIGO ranking and rewards like chaos spores.
Solution:
Fix the bug. Make sure players get the correct points for the upgrades made.
11 🔼; 3 🔽
ornate garden
Observation: Major hero mess. We went from generation 12 heros to generation 13-16 overnight. 12 heroes to upgrade at one time. Also gen 13 and 14 which where gen 1 & 2 didn’t convert correctly. All the heroes that where ranked general beforehand are ranked the same as lower ranked heros now.
Consequences: There one is no resources available to upgrade most of these heros without spending thousands of dollars. The potions 🧪 for these heros are different than before and there very few ways to get enough to upgrade one hero let alone 12 heros at one time. You really put many players in a major pickle here.
Solution: Give out catch up packs both free and paid to help us all transition from having 12 heroes at the same time when previous states got 3 heroes every 3 months. Basically we should get 4 times more for the same cost as previous states for being forced 12 hero instead of 3. Also please fix issue not honoring the gen 13-14 hero ranks. Also let hero challenges use any hero from gen 13-16 not just gen 16 so every one can play now.
state 698 and 857
shell temple
Reposting for:
banghard82
Observation:
MIGO is broken. Tasks were reset and points are incorrect.
Consequence:
This causes confusion and frustration. Players put time, effort, and resources but the event is not even ready.
Solution:
Make everyone rank 1 with rank 1 points in stage 1.
8 🔼; 2 🔽
main holly
Observation
why everything is locked behind time slots
Consequences
just wasting our time
Solution
trap, infected fiends, mk rallies and so many other events…..limit it to amounts of hit allowed instead of times…..
I mean seriously!! Why wait 5minutes for rally allow solo hits…..and if member is joining why wait on march time…..use quick join like frenzy,
trap= if people can’t make it to rallies…..allow them to do solo hits on monster to get rewards depending on damage…..
free hero searches= everyday why wait 5minutes cooldown between each…..allow all those 6 and 1advance in one go….
flash duel= again why waiting on march time…..allow speedy hits
Rss tiles= as soon as someone leaves the tile even if it’s half collected remove and respawn new one….why wait on timer
Mk trails= each trial is average 5-6minutes, reduce the time it takes on each stage…..based on how strong behemoth is let people cross tons of levels instantly
Hero challenges= why oh why! Soooooooo looooooonnnnnnggggg
Daily intel= should be instant no more march time on such things as it serves no purpose other then making players spending 30 min x3 each day doing that and rallies
Resource gathering= level 9 tiles seriously 10+ hours for such small amount…..reduce the time it takes while still giving same amount of rss
And soooo much more STOP WASTING OUR TIME
State 1032
eager raptor
Observation:
Dreadbeast
Consequence:
Purple frags as part of rewards? Crazy
Suggested Solution:
New hero frags or gold frags! Purple frags is just rude and completely out of touch
State number
All states
desert horizon
observation:
Waaaayyyyy too many events
Consequence:
Players cant afford the required play time in game and stop playing.
A friend told me 😏
Suggested Solution:
One of the devs who verifiable works 8+ hours for KG, needs to live stream how he/she plays SoS with all the 30 (yes, thirty!!!!) events going on right now, and he/she also needs to provide a proof that he/she is working at those days.
I think 30 days of evidence that this game is actually playable by regular working people should be enough.
Alternative suggested solution:
If no dev / FP company employyee is able to do that, drastically reduce the amount of events.
In case you didnt realize: people stop playing and thus stop giving you money, because of the stupid amount of events per day.
State number:
pretty sure its all
tardy breach
Observation:
When opening Tempest Crates which have the guaranteed 3 additional stats of orange or higher, If you have 3 or 4 of the item already, and the first stat is red or orange, its impossible to identify within your collection which item this is. You literally have to guess and level all of them.
Given the cost of these crates, I also actually expected the first 3 stats to have already been rolled/provided and not had to be levelled with nano.
Consequence:
It costs more materials, as there is no easy way to identify which of the items is the newest. So you have to level each of the items "Additional Stats" to level 4 or 7 respectively to find out, therefore wasting nano that can be used elsewhere.
Alternative suggested solution:
Show which item is 'New' or provide a pre-rolled item from the crate without the need to upgrade.
State Number: All States with Tempest Arms
manic glacier
Observation
Delete this event
Consequences
Hidden Gem for Greedy Devs
Suggested Solution
Delete this event
State
All
shell temple
Reposted for:
beastybulldog
Observation:
Player is not sure if Biohunt event will be a permanent event.
Consequence:
Players are guessing
Solution:
Improve on communication and avoid letting players guess and figure out how things work by ourselves.
3 🔼; 1 🔽
hushed stump
Observation:
Items from the previous MIGO, like skins and badges, carry over to the next MIGO. However, the glory points do not and get renamed something else for next MIGO.
Consequence:
Players who do not rank far up the leaderboard are unable to save up for HQ/March skins to improve their stats, even in small increments.
Solution:
Make it so that unused glory points are universal and usable for the next MIGO.
State:
121
Observation:
The new MIGO was relaunched out of nowhere.
Consequence:
Players who spent time and resources to rank in the leaderboard lost their place after the new MIGO was relaunched.
Solution:
Compensation should have been 500 MIGO glory points for all players affected, especially if it was a game/system error.
State:
121
royal blade
Observation:
Ray's Place suck
Consequences:
Is this a joke? Why do we get old heroes while in the new generation images? come on dev, this is a new migo, this is a new hero, we spend a lot of biocap on new heroes not old heroes!!!
Solution:
Change our backpacks and also ray’s place to the new generation, not the old one!!!
State: ALL
fervent lintel
Observation:
Today was the day of the end of f2p.
Consequences:
What they did with ray place is the last shovel of dirt in the grave of F2P players. Now it has become impossible to evolve new heroes without paying, making the game completely paid.
Solution:
There is no solution, just get out of this game finally.
cobalt briar
Observation:
The recycle center no longer provide Skin ticket by recycling the items. We don’t need RSS!!
Consequences:
Players cannot get the skin ticket to purchase in Skin store.
Solution:
Change it back to skin tickets or other useful material instead of giving us RSS!
cursive chasm
Observation: No new heroes in Ray's Place.
Consequence: Huge amount of players quitting as this was the best way to get new heroes. Free players will be weaker and interest will drop. Plus, I am not spending on this event as I maxed all those heroes anyway.
Solution: Stop being stupid, greedy and start thinking about your entire player base.
main holly
observation
Rays still not changed after 1000s of negative vote from ptr version
consequences
I’d be interested to see if any change or action has ever come from this feedback. Todays launch has been a clear indication of bottom line vs what customers want
** solution**
Revert back old ways of rays for spins and hero items ratio
And listen to your players
By player= bear16.
upvote 4, down vote 1
raven sierra
Obeservation:
Aven after 3 months of migo from last seasion DREADBEASTS does NOT count towards the point event's during SOTF/SvS weeks..
I assume it still is the case and does not count for throwdown aswell..
Consequences.
Players needs to use more stamina that we still are lacking..
Solution
Make it so dreadbeasts counts for ALL events.
zealous loom
Observation
The new tempest gear pieces got doubled the stats of the old ones. So if you had a maximum stat it's now the minimum.😂
Perfect way to lose players, this is nothing but scam!
Consequences
EVERYONE will have to do new pieces, even if they had perfect skills and stats so far! You'll definitely lose couple of players if they found out.
Solution
Double the stats of the old ones, or lower the new ones.
hard cape
**Player:**Eqvilibrium
**Observation: **
Ray's place is ruined by adding multiple generation's fragments into it, and you get less from each spin
**Consequence: **
F2p players who save for months to max out a hero are now having a harder time to do so.
**Suggested Solution: **
Revert the changes to ray's place, and leave it as it was.
State number
All
Previous votes:
🔼 18🔽 0
main holly
** observation**
Doomsday
** consequences **
I play in different version of this game but I am in same state as sos I play events, same state and alliance in sos game and yet I do not get extra event for flawless pearls like rest this is unfair
solution
Merge doomsday and sos severs as it is we are part of sos states and alliances and events so why we lose events
By player= 01_king_arthur
upvote 9, downvote 2
fallen vessel
Player: Missy
Observation
RR timeslots.
Consequence
Players from different timezones so 22 is there best time if that taken we can't play.
Suggested Solution
Bring back that time.
🔼18 🔽0
sleek gate
PLAYER: PERSIAN KNIGHT
OBSERVATION: BUG ABOUT WAITING TIME TO RECON SOMONE AFTER HAS BEEN RECONNED FOR LESS THAN 10 MINUTES
CONSEQUENCE: PEOPLE HAVE TO WAIT AROUND TEN MINUTES ON A TARGET AFTER FIRST RECON, DURING THIS TEN MINUTES THE TARGET MIGHT HAVE OBTAINED REEINFORCEMEN TROOPS ETC. 10 MINUTES TIME IS CRUCIAL ESPECIALLY FOR KILL EVENT OR CAPITAL CLASH
SUGGESTION: PLEASE REMOVE THIS BUG AND UNLIMITED RECONNING LIKE BEFORE
fair barn
Observation: The migo score that appears is too low, according to what I should have according to the events. My alliance members have the same problem.
Consequence: This makes my Migo rank low so my migo glory is only 20
Suggested Solution: please fix it...its important for our Alliance rank too!
State number
[317]
rocky dragon
Observation
Since the introduction of Limitless heroes, there’s been no way to progress Troll Squad upgrades because there are no sources for Magnus, Cardini and Grim Completion Capsules
Consequences
Players who completed this previously when it required gold hero frags will forever have an unfair advantage over all other players.
Solution
Change the requirements back to hero frags or introduce ways to collect Magnus, Grim and Cardini completion capsules. There is presently two ways to earn the gold frags. This could be changed to completion capsules: FF rewards, Alliance Showdown store. The easiest solution is to change the requirements back to gold frags.
State 719
hushed stump
Observation:
CMs are barely online to engage with the community. CM stands for Community Manager.
Consequence:
Many players are not happy with the lack of communication and transparency from the CMs.
Suggested Solutions:
Replace the CMs with more competent ones and those who will actually engage and build a positive relationship with the SOS community. Appoint more CMs if current CMs can’t do what they’re supposed to. Better yet, look up “community manager skills” in a search engine.
State number:
All
flint aurora
Observation:
SOTF impossible to get points stage 3 for maxed players
Consequence:
Cannot obtain points stage 3 which affects SOTF rank and migo
Suggested Solution:
Add additional ways to obtain points stage 3 in SOTF
State number
Multiple
untold raft
Observation:
All marches get recalled when starting various casual events.
Consequence:
It's useless, messes up gathering 
.
In a normal (not dead) state t's already a tedious task to find not almost empty resource tiles, but when everyone gets his marches recalled every time he starts an event like Royale, this multiplies the problem.
It's a big waste of time and very annoying.
Suggested Solution:
Just let the marches were they are. 🏕️
In other events like Hero Challenges or Behemoth trials it's also no problem to have all marches out, so there's no reason to recall them when starting Royale or Aircraft missions.
State number
All states
ornate garden
Observation:
No Advance potions in Reservoir Raid Store for hero generation 13 - 16 only gen 7-12 hero which there fragments no longer are available.
consequences:
Currently it is very limited to get advance potions. There barely enough to upgrade one of the twelve you released.
Suggest Solution:
Replace all the older fragments and potions with ones of the current heros. This will allow us a better chance to upgrade more than just one of the twelve hero released Monday.
States 698 & 857
manic atlas
Observations:
Event: soldier training - no recommended heroes, no increased rewards for using new generation of heroes - Gen 12.
Consequence:
Loss of increased rewards (training exp, bios, speed) when using the new generation of heroes, reducing the speed of completing level goals.
Suggested Solution:
Fix bugs and refund estimated rewards according to the time the event took place.
State number
718
junior meteor
Observation : they should restock resident evil store, whats the point of gashapon if we f2p players can just use free draw everyday? And we never get Chris frags on free draw
Consequence f2p miss out on basic upgrades
Suggested solution : all Stores should restock at least weekly
state: 1001 ,331
shell temple
Reposted for:
alanddd
Observation:
GMs are not answering messages.
Consequences:
Players are kept in the dark and left unsatisfied with the VIP service the game promised!
Solution:
Give better support! Answer our questions asap.
State:
1018
——-
Gentle reminder to keep this chat free of discussion so players can see reports easily ☺️ you may chat in #📋︱feedback-discussion channel. Thank you! 🙏
tough hatch
Observation: The previous generation of limitless heroes that we got, if they were general then they were nearly complete once converted to limitless why was it not the case also for this time?
12 heroes out at once.
-Missing a lot of blue potions to compensate if we all need to complete the blue brain.
-Players who do not have the heroes unlocked (like Trish, Jeb, Nikola etc) requires that hero’s regular general frags but there’s no way of getting them.
-Many states have the conversion of 1 general frag for 1 limitless frag why not us?
Consequence: players will find it hard to complete brains and locate frags,potions needed cause there marches to be weeker.
Suggestion: increase ways to get completion potions and make conversion of 1 general frag for 1 limitless frag
🔼13 🔽1
manic atlas
Observations:
Heros: Level Share - Heros training Area - 18 slots show up
consequences:
Hero level sharing slots are limited to only 18 visible slots. Limit level sharing changes for new heroes.
Suggest Solution:
Fixed bugs and updated level sharing locations by hero building level.
States: 718
prime lodge
Observation:
Gen 16 suddenly released in 600+ states after gen 12, without announcement, without explanation, disrupting the natural 9-month development cycle. This decision creates imbalance, matching states with the gen 15 against those with the gen 12. 3 days have passed… the developers are still silent...
Consequence:
The abrupt release unfairly disadvantages our states, hindering progress and limiting competitiveness in events. Other states had the advantage of obtaining crucial items for gens 13-15 in various events, leaving us at a significant development/power gap.
Solution:
If you want fairness (the reason devs gave for the codes rollback), revert to the expected gen 13, allowing normal development or compensate for the disrupted 9-month progression. Rectify this imbalance to ensure fair play among all states.
State:
Affected: 667 and others.
fickle briar
Observation: The font in player Mail- Primarily Recons Enemy Stat and Bonuses Percentages are difficult for players (more effecting Colorblind Users) to read due to the vibrant neon coloring on the light background
Consequence: Colorblind Users and Vision Impaired users have difficulty reading necessary information in their mails with this font style, missing information that benefits their gameplay
Suggestion: Simple fix of darkening the numbers/chosen font style against the white/beige backgrounds of the mail system. Avoiding the Light on Light styling of Text vs Background
Images:
SS of a recon report unedited
Edited image of same recon report, darkened, contrasted, boldened for easier viewing.
State: 1240 based suggestion for a universal visual fix
quaint dome
Observation:
Gen 16 suddenly released in 600+ states after gen 12, without announcement, without explanation, disrupting the natural 9-month development cycle. This decision creates imbalance, matching states with the gen 15 against those with the gen 12. 3 days have passed… the developers are still silent...
Consequence:
The abrupt release unfairly disadvantages our states, hindering progress and limiting competitiveness in events. Other states had the advantage of obtaining crucial items for gens 13-15 in various events, leaving us at a significant development/power gap.
Solution:
If you want fairness (the reason devs gave for the codes rollback), revert to the expected gen 13, allowing normal development or compensate for the disrupted 9-month progression. Rectify this imbalance to ensure fair play among all states.
State:
Affected: 667 and others.
static kestrel
Observation:
Free to play players are the backbone of state of survival. We fill all rallies, keep alliances and states alive, and occasionally get demolished by hungry whales. Making upgrades unobtainable to f2p players with accelerate the decline of this game. 101 polys to upgrade a training camp, this is ridiculous. Removing free plasmas from daily intel crates is another example.
Consequence:
Accelerated decline in participation for small players.
Suggested Solution:
Upgrades need to be set at achievable increments to encourage participation.
State number
556, all states```
subtle elm
Greeting. after talking to the players, they prompted me to turn on the "improved" graphics in the game on devices.this method helped me, but why should I do it every time a news publication or some kind of competition in the buzzel catalog comes out?
I have experimented with solving this problem myself before. switching the language in the game helped me.otherwise, my account does not exist and is not displayed in the browser when you go to the browser page.regardless of the device
this problem is very old and has been around for a long time.the same problem exists with the heroes, we are talking about the fact that the red dot is also burning in the heroes, but there is nothing to pump.you have to click on the "bell", which is responsible for alerts, so that this obsessive point disappears, which also does not always help
there is also a problem with the migo building on which there is no "hide" button
Consequence: the problem with the red alert point is not critical, but it is annoying and distracting, and it shouldn't be like this,
the absence of the hide button and the removal of the migo building causes a nervous smile too
Suggested Solution: is it possible for the players not to offer solutions to the problem in this matter, and you will cope once and for all by yourself?
State number
64```
junior meteor
Observation : Once up in the Plasma levels we end up with alot of useless old hero parts that can not be recycled.
Consequence: Alot of disgruntled players as can't even delete them so have to wade through back pack.
Suggested Solution: Have the ability to either gift them to lower new start settlements in your alliance via gift store or directly to the player. Or have the ability to share with your baby/ farm account so they don't go to waste and block up your backpack. Could also work for other extra stuff we cart around as well.
State : 1001
nova fable
Observation: there is less and less heroes to use General Gold Frags on.
Consequence: It makes them useless and we just have them on our backpack never able to use them.
Suggestive Solution: Change General Gold frags to General limitless frags or Potions the moment a state unlocks limitless.
untold raft
Observation:
Devs introduce new bugs features faster than we can report and upvote them, let alone they can fix them.
Consequence:
The game turns from State of Survival to State of Bugs - we are fighting more against bugs than with anything else. This kills all the fun in many events.
Paying players stop spending because they get a bad quality product.
Suggested Solution:
STOP RELEASING NEW BUGS FEATURES and focus on fixing all the thousands of reported bugs already!
State number:
All states
pastel bridge
Observation:
With my state getting the hero generation skip to 16 this week we just found out that we will be playing DIE the second ranked alliance in whole the game! This is amoung the other alliances who are also very strong... Although my alliance is in top 100 how are we supposed to even try fight when not even our whales have maxed the all the best heroes yet?
Consequence:
My alliance members feel discouraged to play because it means Showdown wont be the last event where the match maker will put us against these super alliances.
Some may quit to spare themselves the stress.
Solution:
Just fix the damn match maker... seriously it's not cool
Or limit it that all the states that have just gotten gen 16 won't be able to match with older states for 2 weeks
weary sedge
Observation:
Feeding Frenzy is now part of the Migo - Players dont like this Event.
Consequence:
We are forced to play an Event we dont like once again.
Suggested Solution:
remove it from MIGO.
State number
All States
Observation: weekly deals
Consequence: aircraft and hero appointment crates are missing
Solution: add them and compensate us for missing those stuff
State : ALL
edgy girder
Observation:
Feeding Frenzy is now part of the MIGO, You know Feeding Frenzy is 3rd most disliked event after Star Ascension and Hidden Treasures?
Player will eventually Disliked this kind of event
Consequence:
If the task is forced to complete 2nd Stage 1x, Player will quit this game.
Suggested Solution:
Permanent Remove it from MIGO.
State number
All States
jade jungle
Oberservation:
Chaos Clash gives useless extra intel, not to mentioned that besides Plasma all rewards of Intel are useless
Consequence:
no one touches it unless they want to waste stam what we really lack on
Suggested Solution:
make it again like last mosquito event so we get Plasma with it
zinc mauve
Observation:
Folks from State Survival team. My allience and I have discuss about how to improve and do a better performance on some heroes, most of all resonance heroes. Theres a almost nothing chance to resonete heroes if we dont have the hero parts to level up resonance. There is a solution. We have currently in game an opcion called,advance resonance fragment for heroes , but its not activated
Consequence:
activate this in the shop so we can buy those modules and then exchange them for heroe parts and we can continue level up resonance heroes
Suggested Solution:
Please make it happen., activate this in the shop so we can buy those modules and then exchange them for heroe parts and we can continue level up resonance heroes like joker, chloe etc. I know we can do it. Please listen this massive community.
Player
grizzlyr007
State number
133
3 upvote & 2 down vote```Observation:
There is no option to trade Resident Evil currencies to an another type
Consequence:
People are missing out on the option to focus one RE shop
Suggested Solution:
Add an option to exchange Red/Orange potions to coins and coins to Red/Orange potions
Player:
CrimMinD
State number
All
shadow plinth
Observation:
Smart fast free to play players relied on the old way antidote worked in order to reach a higher rank in match in survivor royale.
Consequence:
Once again an event that’s been ruined for free to play or low spenders because now they are forced to be food to the spenders again.
Suggested Solution:
Revert it back to the old way or limit the amount of antidotes so players at least know it’s a set time and can move in time.
Player:
Mrs. Scarlet Wolf
State number
1076
short valley
Observation:
Matchmaking for KoTH tournament doesn't secure fair gameplay when alliances are facing way stronger opponents and has not chance to win.
Consequences:
Players are upset and disappointed with current matches.
Suggested solution:
Make divisions or groups by alliance BP and allow the strongest to progress to higher divisions like in DD. More groups (tiers), with less alliances, a longer and more rewarding season. Plus improve rewards and make them less expensive.
Player:
Yan
State number:
All
zinc mauve
Hello, for reminder please kindly check pins or #📋︱feedback-how-to before post your feedback 
inland sluice
Observation:
Rally capacity has been reduced after changing between tactics sets I and II in the Survival Guide ((Migo)Chaos Clash --> Exploration Project --> Survival Guide) 21.11.2023 around 15:00 UTC. Please view Screenshots below to see the change in values.
Consequence:
On that day my rally capacity was 1,200,652. I switched my tactic set I to tactic set 2 in Survival Guide ((Migo)Chaos Clash --> Exploration Project --> Survival Guide) and after starting a new rally with all the same heroes, talents etc, my rally capacity has been reduced to 1,165,652. I tried to switch tactic set back and forth but it didn't change anything and now my rally capacity reduced by 35,000. It also happened for other players in my alliance who attempted to see if it lowers and unfortunately it did. Those who haven’t changed has the original value.
Suggested Solution:
Please, fix this bug and return "rally capacity value" back to all players who have this problem. It’s a big loss especially for Rally Leads given the upcoming events.
Player:
KostyaKwan♡A
State number:
925
fast hedge
Observation:
Many of the ways to obtain points in SotF are now capped. For three months I put off upgrading anything but the bare minimum so I wouldn't need too many transfer passes for the state transfer event. We finally switch states, and when I wanted to go finally max my chief badges I noticed that I can only score up to 180K. Why on earth would they do this? If they pull the same idiotic stunt for SVS prep, I'm done playing.
Consequence:
KG isn't happy with driving away all the F2P players, now they apparently now want low/medium spenders to quit the game too.
Suggested Solution:
Stop messing with the people that still keep this game alive, and change SotF scoring back to the way it was before.
Player:
Limo
State number:
845
Observation:
Another absolutely stupid move: a new hero gen comes out, and we are forced to use the new heroes to be able to do hero challenges, but we don't get any SotF points for unlocking them on the first day.
Consequence:
You either waste potential SotF points by unlocking them on the first day, or you end up left behind in the hero challenge rankings.
Suggested Solution:
Either let us do the hero challenges with whatever heroes we want, or give us points for unlocking the new ones on stage 1 of SotF.
Player:
Limo
State number:
845
shell temple
Reposted for:
_digital_warrior
Observation:
Unfair matchings in KOTH.
Consequence:
Newer states will get crushed in KOTH, making the event an unenjoyable experience and causing player’s dissatisfaction to the game.
Solution:
Fix KOTH matching ASAP. Don’t match newer states with weaker heroes.
State:
427
jade jungle
Obersavation:
again no general sentinel fragments in festive bazaar
Consequence:
Sentinels are almost impossible to get
Suggested Solution:
add them back!!
small egret
Observation:
Picture says a 1000 words
Consequence:
People will stop playing,because of this kind of matching,i mean come on Fun Plus
Suggested Solution:
I dont have any,because 4years in the game and you still didnt fix mathing and you never will so whats the point
bold geode
Observation:
Clearly players and developers are not on the same page. Boring events without good rewards are constantly incorporated into the dynamics of the game and to make matters worse they add to Migo (see Azurtane, Furor Gourmet). Other formerly fun people have lost interest due to the poor rewards and the lack of activity of the States (see Capital, SvS)
Consequence:
Every month there is always someone who quits the game completely and abandons or donates their account (too many accounts run by too few people)
Suggested Solution:
Look for quality and not quantity of events, there is no longer a global pandemic and people's daily lives are already very intense.
Azurtane, Furor Gourmet, Trials of Begimo remove them from the game (I can't believe there is someone who plays them for pleasure and those ridiculous rewards).
Change the format of the SvS, maybe do it as a 2 or 3 hour RR with the alliances of the 2 states becomes fun, change the format of the Capital maybe do it as a Mining Chaos that is done in 3 days of 1 hour each day attracts participation.
It is clear that developers must also be gamers to know what they like or don't like.
Tocho
State 182
zinc mauve
Observation:
4 events in what 9 days? all with need to spend packs to actually enjoy the game so sad this is whats killing this game.
Consequence:
This can killing the game and more people's can be bored and quit the game.
Suggested Solution:
Don't run the events in close proximity so player can enjoy the event.
Player :
james2274
State number
All state
2 up vote & 1 down vote ```Observation:
You can’t gather a mine with a peace flare on.
Consequence:
For SVS and KE, it’s not possible to gather mines while shielded (unless you port to the red zone of the capital and go back to your spot in the hive to “pop” the shield, which wastes 2 advanced relocators)
Solution:
Players should still be able to gather mines even when shielded.
State:
All
eager hinge
Observation:
Unable to do Story Missions due to missing heroes. Specific heroes (Trish, Jeb, Wolfe) are needed for Story Missions. Fragments for these heroes are not possible to get/purchase so unable to locate.
Consequence:
Unable to do Story Missions due to missing heroes and thus not getting the rewards/completion capsules for these heroes. F2P players cannot get their heroes to grow. If you did not locate this hero in the past, you can't continue in this game.
Solution:
Make it possible to get frags for these heroes so also F2P players can perform these events. Or use completion capsules to unlock/locate these heroes.
State:
667
mystic sedge
Observation:
[Survival Royal, new antidot usage "for 30, 20 and 10 sec on each use within 90 sec. Carry limit 9". And as far as I see there is less rewards on battlefield compare when Survival Royal was 1st introduced]
Consequence:
[Negative. We do not enjoy event with this new limitations, when we are not able to play for fun]
Suggested Solution:
[Return 30 sec for each antidot with no limitation to carry. Return rewards on battlefield same as it was before. NOBODY asked you to put your hands on this and change this event. Community was very specific in feedback when asked DO NOT CHANGE anything in this event. ]
State number
[704]
sullen badge
Observation:
Events Rewards are outdated and need to be more current.
Consequences:
• People are losing interest because rewards are not up to date with the rest of the game.
Suggested solution:
• additionally the healing rewards that you get from first occupation should at least be doubled due to the amount of time it takes to heal current tier troops. (10hrs to 20hrs/ and subsequently fortresses should have 40hrs instead of the 20hrs currently)
• Enlistment - I would like to see the duty rate for enlistment up as well, at least doubled because it shouldn't take you three to four weeks to recoup the troops that you lost in one state versus state.
** 8 upvotes& 1 downvote **
Player : reddragon367
fathom palm
Observation: Players kill players. They constantly quarrel, they hate each other, alliances are at war with each other, states are at war with each other for gas, for water, for resources.
Consequence: And Zombies peacefully coexist with each other. They are much better than the players. Why did the developers decide that we all want to fight on the side of people?
Suggested Solution: I want to fight on the side of zombies. Make it possible to fight together with them.
State: 375
jade sluice
Observe:
Tempest arm statistics are always random when rallying
Result:
The leaders cannot determine and calculate the correct statistics. Even though the leader has max 6 level 10 items with the best skills, the Tempest arm statistics are still random.
Recommended solution:
Fixed leader-based tempest arm statistics during Rally
Player :
simon
state number
All states ```
wicked swift
Observation:
This is more of a suggestion, than a bug report. Currently there’s no way to see how many mines I am currently working without searching for a mine and then tapping "gather" and then tapping "my mines".
Consequence:
A waste of time.
Suggested Solution:
The crystal mine button at the bottom right of the screen simply opens up the search button that’s on the other side of the screen. Why the redundancy? It would be much better if I could tap the crystal mine button on the right side of the screen and have it pull up the mines I am currently working.
State number
All states
mild forge
Observation:
There are crystal mines in the red zone around the capital
Consequence:
The positions are key for the alliance around the capital and next to towers. The rally leaders’ march time will be compromised. It’s annoying
Suggested Solution:
Exclude crystal mines from the red and grey at the capital. Thanks
State number
823Observation: Kill event. Now rebranded points event. Has no place left in this game. It is insanity to continue to include a game that hurts the power base of the state.
Consequence: in new states whales can wipe new hives / players off the map instantly. To them, troop recovery hq building is nothing. Throw more money at it. Result a map full of dead or half dead states that just repeat the cycle over and over again.
In older states, particularly when people are trying to upgrade plasma HQs / train t12s and other troops a KE hit can put them back weeks. Impacting SVS scores - if players don't have the RSS / troops to upgrade, they don't contribute to the overall points of a state in SVS.
To your (used to be large and thriving) f2p base. RSS gathering and collection for troop training and HQ upgrades are expensive and time consuming.
If folk want to hit players for RSS keep it for SVS and raid the other state. Don't kill your own
Suggested Solution: Bin it completely. Or if you insist on keeping it, tag it on to the end of SVS CC day and let people have one mass purge day against the competing states for points, RSS whatever you like. But get rid of it for going against players in your own state. It's nonsense.
State Number: 759
tardy breach
Observation: **
Community Manager(s)** are vital as the communication channel between the game's player base, the development team and the (player) moderators that front up a large volume of discussions.
Its noticed that frequently CM's are very rarely present, visible, and interacting with the community, and even less so when there are major game issues or new content being dropped. In fact, only one CM periodically appears, when there could potentially be more, but reporting back to a lead CM.
In many other online, mobile or customer centric games with an agile delivery profile, CM's generally front and talk to the community on a daily basis, working in co-operation with lead developers where there are a forward schedule of releases and 'developer vs CM discussions' which are visible (ordinarily on YT or other social media platforms) but discord just as equally.
I genuinely feel that the role itself as an employee of FP is somewhat lost and misunderstood by those that actually perform it. There is clear evidence by simply researching how many times a CM is present and holding discussions in these channels, with them sometimes not present for 3, 5, 8 and even 12 days consecutively at a time. This is utterly abysmal behaviour, and is nothing short of ignoring the community and players that spend an inordinate amount of time attempting to provide realisation to the development team, notwithstanding that some of these players pay more than the salary of several CM's and Developers combined into the game itself.
**Consequence: **
The feedback discussion channel is a useful source of both negative and positive feedback from the community, these discussions, complaints or otherwise are missed multiple times on a daily basis.
While there is a formal feedback system, many day to day discussions and things that could be easily filtered back into the DevOps team go unchecked. These should not be left to chance or so they can be 'cherry picked' at random.
**Suggested Solution: **
Community Managers need to be a permanent feature within discord and show a REAL, VISIBLE presence on a daily basis, several times a day without question, discussion and argument. It simply NEEDS to happen.
In addition to this, a lead developer should also present themselves from time to time in these same channels, showing collaboration and uniformity with their co-workers (CM's) much like Lan's used to do.
Bottom line, the clue is in the title:
** "Community"** - a social gathering of respective customers, players and users of the system, game or platform.
** "Manager"** - a person that spends all their time managing issues and feedback from the respective player base and attempting to allay fears and bring about change to the platform. Acting as a liaison and building relationships between the organisation and its audience. They also act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement to build brand presence and trust, both online and in-person.
State Number: All States
stiff breach
torpid kite
Observation:
The Xmas tree skills is highly useful yet most players never completed Any trees and most likely another one will be added and f2p will just have another useless tree
Consequence:
These skills /buffs helps all players and it is sad f2p did not benefit from them . Also it will be nice for f2p to have a beautiful maxed tree since most people Xmas is celebrated .
Suggested Solution:
Have missions/events that players and upgrade their old trees and unlock the skills/buffs.
Do not add events and items that f2p can't complete or they just get a few rewards . For example the anniversary board game every player should be able to complete each board not having to pick and choose which board fo play and hope to complete even 1
State number
AllObservation:
All games need money to stay in operation but f2p is not happy cause they can't complete anything even in events that other games actually rewards players for loyality . It is about time that f2p can complete events and stop events like light and colours having a number you need to spend on .
Consequence:
Players feel inadequate and even discouraged playing an event knowing they won't even complete it and even if they get some rewards it is barely worth the effort of grinding.
Suggested Solution:
Start implementing events activities that f2p can complete , let all players to be able to unlock all tier rewards from ordinary daily activities but let the events have premium versions so players can spend and get more rewards and premium version of rewards. This way f2p can complete the event and stop feeling unappreciated and spenders will want to show off or benefit more from spending so the event will still bring in money
State number
All
rugged forge
Observation:
I imagine in other states too there are very toxic players. Players who are just general degenerates with very little regard for basic human decency.
Consequence:
Constant drama and people quitting and general enjoyment of the game going down a deep deep hole.
Suggestion:
I dont know. There needs to be some sort of way to get rid of people, kick them out of states. Not ban them as such but get rid of them and give them a second chance as such. Just anything to get rid of them
State number: All
shadow plinth
Observation:
[Bugged KOTH- If your going to tie koth into migo, quit forcing us to choose 4 out of the 5 time frames, then giving us our fourth choice]
Consequence:
[Player are frustrated, Even they don't want to play this event they are forced to play the event to get migo points for ranking, if this continuous players will stop playing the game!]
Suggested Solution:
[If you want player to play the event KOTH, then you need to make it bug free and set its timings like RR-{For example:- we can choose 1st,2nd,3rdchoice in RR}]
Player IGN
[Memnoch]
State number
[523]```Observation
March can't be edited/modified on Sunday Reset 00:00 UTC in KoTH
Consequences
Player who were busy that day and not paying attention about KOTH March added or not and ended it no Marches and nothing to do in KOTH
Suggested Solution
Make it editable Marches in KOTH like before 1 or 2 hours before KOTH starts or they ended no marches
State
All
Observation
Delete this event
Consequences
Hidden Gem for Greedy Devs
Suggested Solution
Delete this event
State
All
junior meteor
Observation: Settlements get zeroed when players away from wifi on holiday, in hospital and out of town on business.
Consequence losing players when they can be bothered returning from being zeroed
Suggested Solution: make a 7, 14 and 30 day peace flare available for purchase by bios and cash/diamonds.
State: 121, 1001 and all
manic glacier
Observation:
Survivor Royale area is smaller and Antidotes nerf again and again?
Consequences:
That's hurting F2P to play with running away in Poison Mist longer and ended Rank 2 (its peak for F2P/Low spender now) and added Safe spot for Whalers now???
Suggested Solution
Devs think its funny?
Dont make it most hated because of balance changes again and again every 2 weeks
Revert it to time when Tempest Arms first released it's more fun
Note What revert means?
And now what should it revert?
State
All
junior meteor
Observation : SOTF and similar events only accept faced hero frags , yet a legendary blank frag is called legendary hero frag so many think it will count for points as rules state legendary hero frag, epic hero frag or rare hero frag all give points excludes general frags.
Consequence: Many annoyed players everytime a frag point event comes up.
Suggested Solution: change the name of the general yellow frag or give players the points
State : 1001, 1031 and many more
bold geode
Observation
When the game in some events put 2 legions, the players understood that the developers realized the time difference in alliances with countries around the world. but inexplicable 90% of the time legion 1 coincides with legion 2
Consequence
Players who chose to play in the morning, players who chose to play in the afternoon are given the last option at hours impossible for them to play so it is a wasted event and not enjoyed
Suggested suggestion
Put only to choose 2-3 times and the time slot does not coincide, there must be some mechanism so that in the same alliance the time of war of the two legions does not coincide day after day
Tocho
State 182
rain coral
Observation:
Resurgence store again gives us wrong version of limitless potions
Consequence:
Players are tired of your crappy game where nothing works except "buy bundle" button
Suggested Solution:
Fix this and compensate us because it was supposed to be fixed but it wasn't. Some of us are paying real money for a game that never works as intended.
State number
954
flint fiber
Observation: koth and rr time choices
Consequence: We have players who cant play events at certain times and it messes up their chances for rewards as well as migo points
Suggested Solution: let us choose 1 time again so this way we can properly plan and people can attend
State number
260
stark robin
Observation: Gen 16 hunter (Markus) hero is far worse than gen 15 hunter hero (Carlos)
Consequence: People that spent on gen 16 feel they have wasted their money.
Suggest Solution: Rebalance Gen 16 hunter to be more competitive.
merry gale
Observation:
Aside from almost always closing tickets without providing a satisfactory answer to players' queries, your Customer Service Reps also seem to not have enough IQ to investigate reports on players and appeals. Either that, or they have memory of a goldfish, or they enjoy going on powertrips and abusing their moderation privileges.
Consequence:
It's a huge issue when your CS reps are incapable of critical thinking and end up applying inappropriately excessive amount of account restrictions to reported players due to petty trolls abusing the report feature repeatedly. And when an appeal request is made to inform them of the report feature being repeatedly abused, the CS Reps do not verify the situation and just close the ticket without helping or providing any sort of explanations.
To me, that clearly demonstrates that they either don't have the capacity to understand situations enough to perform their duties properly or they are abusing their privileges and mishandling appeals without justification.
Suggested Solution:
Please increase the recruitment criteria for your Customer Service Reps to "must have more than one brain cell". And also educate your CS Reps to conduct their duties in a non-discriminatory manner and actually help people who have been wrongfully reported multiple times. It is unacceptable for them to automatically be biased against people requesting the appeals when the report feature can also be sinisterly abused and used multiple times.
State number
All states
last socket
Observation:
We lose all our battle reports in events like king of the hill once the match ends. We also can't share them. Part of the fun of a strategy war game is sharing and comparing our battle reports so that we can be impressed or analyze each other's reports, or offer consolation.
Consequence:
The event is a little less fun.
Suggested Solution:
Retain battle reports after the conclusion of the King of the Hill match until the end of Sunday. Enable a share button when reviewing reports from the menu.
State number
658
sullen badge
Observation:
KOTH has full of bugs and rewards isnt worth at all.
Consequences:
Players are tried of reporting the same thing over and over again and nothing is being done.
Suggested Solution:
Delete Koth
** 4upvotes & 1 downvote **
Player: buroo_
long tusk
Observation: Operation Resurgence store is not giving out the appropriate blue vials based on hero gen states are in. Example : state 893 is gen 10 and the store has the vials for gen 13+ only. This was an issue last migo too and was corrected by devs. You’d think they would have learned.
Consequence: rewards that are useless unless hoarding them for a year.
Suggest Solution: Fix the operation resurgence store to carry the blue vials for heroes that is appropriate to the generation a state is currently on.
shell temple
Reposting for:
shortcut0
Observation:
Operation Resurgence gives Advanced Completion Potions that are for Gen 13+ to states with only Gen 7 Heroes.
Consequence:
Players can’t get material needed to upgrade their heroes.
Solution:
Give items according the need of the state. Give Gen7 potions please.
State:
1047
Evidence:
green iron
Observation:
KOTH event is broken from matching to sustained playability. Our team had 10 players registered, and were matched against teams of 24 and 30. The 30 player team couldn’t even join. People on our team with registered alts find switching between accounts hindered by crashing , lagging and extra steps to rejoin not found in RR.
Consequence:
Smaller alliances are completely overrun by alliances with more than twice the opposition from 1 team alone. The event is not enjoyable compared to Reservoir Raid.
Suggested Solution:
Replace KOTH with full time Reservoir Raid. The coding is so broken that it plays like drunk people are in charge of the event. Improve the Reservoir Raid store and eliminate this event.
State number
309
torpid kite
Observation:
Stop saying koth is fixed when it is the most grueling event to play espicially with the lags, crashes and today marches not even working for the entire event . I had to play with 2 marches because one decided to go on vacation in the mountains
Consequence:
Frustrating and stressful game play that most does not even want to play
Suggested Solution:
Well u all said koth works better now and it is fixed but to most players it is the worst . I do think one thing that may improve it is everyone having a default unanimated march since the marches tends to lag a lot and appear stuck. Too much things going on for your slow servers.
State number
182 but all states has problems and koth stress
sharp crown
KOTH SEASON:
Observation:
The requirement of approximately 13.85 years to accumulate 64,000 coins, based on the current reward rate, is impractical for most players. This lengthy timeframe for achieving in-game goals underlines a critical imbalance in the reward system, potentially diminishing player motivation and engagement.
To calculate how long it will take to reach 64,000 coins under these conditions, we need to consider both the coins earned per win and the total seasonal earnings.
First, let's determine how many wins are possible in a season. Since you earn 1080 coins per season and 150 coins per win, the number of wins in a season is:
[ \text{Number of Wins per Season} = \frac{\text{Total Seasonal Earnings}}{\text{Coins per Win}} = \frac{1080}{150} = 7.2 ]
However, since you can't win a fraction of a game, let's round this down to 7 wins per season. This means you actually earn 7 * 150 = 1050 coins from wins each season, and the remaining 30 coins might be a part of a bonus or other earnings to make up the total of 1080 coins per season.
Now, to reach 64,000 coins:
The number of seasons required to reach this goal is:
[ \text{Number of Seasons} = \frac{\text{Total Goal}}{\text{Coins Earned per Season}} = \frac{64000}{1080} \approx 59.26 ]
Since you can't participate in a fraction of a season, you would need to round up to the nearest whole number. Therefore, it would take you 60 seasons to reach 64,000 coins.
Finally, to find out how long it will take in terms of time:
So, the total time is 60 seasons * 12 weeks/season = 720 weeks.
To convert this into years:
720 weeks / 52 weeks/year ≈ 13.85 years.
Therefore, it would take approximately 13.85 years to accumulate 64,000 coins under these conditions.
Consequence:
The low reward rate can lead to decreased player motivation, frustration, and a negative gaming experience. It risks the game's longevity, challenges in monetization, difficulty in building a strong community, and maintaining competitive balance. Players might feel compelled to spend real money, leading to a 'pay-to-win' perception.
Solution:
To enhance the reward system, consider:
marble flume
Observation:
Matching for KOTH is ridiculous, broken, unfair, and in need of repair!
Raid Score means nothing if you are outnumbered.
It doesn't matter if you are a 3 P9 or whatever with a score of 300,000, if you are against 10 small players with 300k ! You have 9 marches compared to their 30!
Likewise, if you have 5 smaller players with 200k against 20 whales with 600k it's seriously unfair matching.
Consequence:
Frustrating and extremely stressful game play to the point no one wants to bother playing anymore.
Suggested Solution:
Match teams based on both score and registered number of players!!!
Fix the problems in KOTH because it is far from fixed. Please and thank you!
State number
1065
shadow plinth
Observation:
Sometimes players want to change tempest gear to see how it impacts the stats to see if a part is better but they all look the same so you have to be really careful.
Consequences:
Tempest is a chore and stressful?
Suggested Solution:
Make a way for players to label the kit with names please, ie saints plate 1-however many you are stupid enough to have
State
1076
tough hatch
Feedback from: Rickgrimes2
Observation:
KotH was completely unplayable for my team today, marches got stuck and could not move, the cities disappeared during the event and also we were vastly outmatched by one of the opponents, neither our team and the other team had a chance against them and we are by no means a weak team
Consequence: its a disadvantage to many players with unfair matching and bugs causing playes to be come frustrated towards the event and missing out on potential rewards.
Suggestion: repair bugs or return regular rr
🔼6 🔽1
zinc glen
———————————————————————————
Observation:
There is no mechanism that prevents R4 and above members in an alliance from accidentally registering individuals (who have voluntarily chosen not to participate) for events.
Consequence:
Reduces impact factor towards player quality of life.
Suggested Solution:
Introduce a mechanism by which players, who choose not to participate in events, can simply toggle and will prevent R4+ accidental registration.
State Number:
86
———————————————————————————
———————————————————————————
Observation:
Universal resonance fragments were removed from the resonating hero voucher store.
Consequence:
Reduces impact factor towards player growth.
Suggested Solution:
Reintroduce universal resonance fragments back into the resonating hero voucher store.
State Number:
987
———————————————————————————
rocky heath
Observation: On events that ask you to use legendary gold fragments you do not get points for using the gold fragments in your hero limitless skills.
Consequences: Many players use the universal fragments, thinking they will earn points and then lose out because they did not transfer them over.
Suggested Solution: allow points in events for using the hero fragments, and the universal fragments for limitless heros.
State Number:
All states with limitless heros
regal frigate
Observation: Reset has occurred and Alliance Throwdown has started in events but is not yet open in Migo Chaos Clash.
Consequences: Many players have already started completing throwdown tasks which may be overlooked when it finally activates in Migo event. I could be wrong, but as Migo appears to rank you somewhat on the basis of how quickly you can complete the tasks, players not able to collect this right away (because you make us wait til it opens) might also be disadvantaged
Suggested Solution:
Make sure that connected events are opened at same time. It’s not that hard surely.
State Number:
All states
midnight iris
Observation:
We hate new throwdown. Points are impossible to reach, tasks are bad, rewards are poor and unattainable.
Consequence:
we didnt like throwdown before and it is now way worse.
Suggested Solution:
Trash the new version and remove it entirely from migo rank.
ornate garden
Observation: Throwdown has new custom tasks that gives only four options. So far most of the options I gotten are for items I can not even do anymore. Such as upgrading chief gear, hero gear and etc. I finished upgrading these items in the game years ago already.
Consequences: Can no longer do golden tasks if the tasks are mostly items that many players finish doing already.
Suggested solutions:
Let use recycle the list until we do 4 complete tasks.
normal kestrel
Observation:
The new Throwdown is significantly harder to complete both individually and as an alliance.
Consequence:
The 25k solo and 1.7mil alliance rank for max rewards is nearly impossible for anyone who isn't a high spender. Additionally, the rewards at each tier are not worth the resources that need to be spent to achieve it.
Suggested Solution:
Simply put, revert the change. While the old system wasn't spectacular, most people could achieve it with a reasonable effort. Additionally, it paired well with Journey to Glory, allowing smart players to maximize their rewards.
State number
989
manic glacier
Observation
We hate new Throwdown!!!
Rewards changed and its impossible to complete
Consequence
We didnt like throwdown before (RNG Fist task) and it is now way worse than ever in SoS History
Suggested Solution
Revert it to old Throwdown that we comfort and remove it entirely from MIGO Rank that's nonsense to add
marble flume
Observation:
New Throwdown is terrible and geared towards high spenders. It is difficult to complete. Also there are no free task to collect daily and the costs of tasks rose from 50 biocaps to 1000 for the first one!!!
Consequence:
Frustration for F2P, mid, and low spenders. Anger towards the game and DEVS for taking away yet another opportunity for F2P, mid, and low spenders to gain valuable rewards to advance growth. Possible loss of players due to the obvious money grab.
Suggested Solution:
Give us back our old Throwdown at least it was easier for F2P, mid, and low spenders to complete. Why didn't you just upgrade the rewards?
Stop being so extremely greedy because when all the F2P, mid, and low spenders quit, there will be nothing for the whales to do and your "product" will cease to exist. No players = No Money
State number
1065
shell temple
Reposted for:
hu52ar
Observation:
The new Throwdown system is terrible! It’s only good for mega spenders again (whales).
Consequence:
Small teams won't be able to keep up when 1 bundle task brings more points than 3 of any other tasks.
Solution:
It needs to change for fairness, ASAP. Revert back to old Throwdown where F2Ps/small spenders have a chance to get points.
State:
Many
8 🔼 ; 1 🔽
junior meteor
Observation: We have just got Gen 7 in our state and both gen 7-12 potions and gen 13 up potions in our stores , being new to potions players did not know there was a difference
Consequence: Alot of unhappy spenders buying the wrong potions they won't be able to use for a year or more.
Suggested Solution: only sell the correct potion for the gen level in progress , only introduce gen 13 ones when we are at Gen 12 so are preping for next Gen.
State : all of 1031
torpid wolf
Observation:
Advanced search and Epic Search still giving outdated rewards such as Rare and Epic frags and hero badges, in states who are well beyond those generations.
Consequence:
Players are left with thousands of useless frags in their backpack. Not able to update newer generation heroes due to lack of updated items.
Suggested Solution:
Once your state reaches Gen 4 you should no longer receive rare and epic frags when using Epic search, you should only heroes from previous 3 generations. Once your state reaches Gen 6 you should no longer receive rare and epic frags when using Advanced search, you should only heroes from previous 5 generations.
State number
All
shell temple
Reposted:
lynxalloy
Observation:
The devs are ruining the game and doing nothing to fix bugs.
Consequence:
Solution:
Stop ruining the game! Think of your players. Fix the bugs.
State:
All
7 🔼 ; 1 🔽
little drum
Observation:
Throwdown Points for alliance rankings rewards are horrible distributed . There's a reason why an alliance have that low rank... is because they can't meet the requirements to move to the next one.How you guys think an alliance that is at Challanger Rank can hit requirements that high.. even the allainces that are on the top rankings have a hard time to hit that amount of points.
Consequence:
Make the players to lose all the interest in the event and to participate in it.
The alliance members lose a lot of rewards because the points requirements are not possible to hit.
Suggested Solution:
Reduce the points required for the allaince rankings rewards.
If that's not possible just go back to the old Throwdown Version.
State number
ALL
shell temple
Observation:
I hate the new Throwdown!
Consequence:
Throwdown is ruined because of bad FP decisions. They should replace the people responsible for this mess. Every new update that FP released now are full of bugs!
Solution:
State:
All
distant basin
Observation: the game is a beta test but not labeled as such
Consequence: you are lying to your playerbase and we are doing free labour reporting bugs for you
Solution: make a real game
mystic sedge
Observation:
[New Alliance Throwdown: 1. Special tasks - Too poor choice, chief badges tasks are long time dead in old states 2. Daily limit for purchase additional task - 1 per day for 1K bios is ridiculously expensive & small . 3. Milestone: 2 million point for Alliance and 26K solo points in Champion are ridiculously high targets. ]
Consequence:
[Negative. Average active players will not able to reach 26K milestone with this requirements, Alliance will not able to achieve this targets by the end of week]
Suggested Solution:
[1. Give more choices in special tasks. 2. Return to way of purchasing additional tasks as it was in previous Throwdown3. Decrease milestone targets and for solo and for alliance to the old Alliance Throwdown limits]
State number
[704]
rigid flint
Observation:
Alliance Throwdown Recent Change to format
Consequence:
Who ever decided this was a good idea should be sacked! The loss of the Exclusive Tasks for some abstract point accumulation from that selection is terrible. Players were familiar with the old format and enjoyed the internal competition it enabled. Most players in my alliance are now just ignoring it as ‘just another bundle buying event’.
Suggested Solution:
Revert it to the old format or scrap it entirely.
State number
276
hybrid matrix
Observation:
New Alliance Throwdown: the changes are ridiculous and are making no sense, at all. The special tasks are too limited, the milestones to get rewards are unobtainable not to mention unrealistic.
Consequences:
People is ignoring this event. We are feeling like being fooled and this might be a new cause of why people are leaving the game.
Suggested Solution:
State number
891
vague matrix
Observation :
We have a quick heal button for SvS which is very useful but we have none in CC
Consequence :
We have to return in settlement each time to select the number of troops to heal, loose time and can't full focus on the battlefield
Suggested Solution :
Add a quick heal button so we can heal faster and give quicker help to our mates in the batteground and fight with more efficiency
State 1083 but all states i guess
gilded plover
Observation:
The new ATD is just a mockery of everyone. The rewards are meager and unattainable by anyone except whales.
Consequence:
A huge number of players will ignore this event and they will be right.
Suggested Solution:
Return the old execution mechanics, introduce NEW ADEQUATE rewards in the old mechanics that correspond to game requests (and not 100 biocapsules), return used items that were spent to complete the task.
feral trellis
Observation :
The new ATD is TERRIBLE
Consequence :
It is impossible to complete so many tasks. especially in small alliances. It's too expensive.
Suggested Solution :
remove this innovation or change the cost of points. Return the number of attempts as it was before. its too expensive. Don't get into something that worked perfectly.
The rewards are good, but for the alliance it is necessary to reduce the total number of points. Especially for Expert and lower ranks.
State: all states
alpine lintel
Observation:
Newly introduced Alliance Throwdown is poorly-balanced and impossible to play.
Before: upon reaching 2700 points players could collect all rewards from Throwdown event for both personal and alliance progress.
Now: newly-introduced custom tasks give a better variety of ways to gain points, plus increases points for tasks allow to score faster. HOWEVER, the target solo progress that requires 20 million points (per simple calculations) indicates that even pay-to-play gamers will need to empty their backpacks, while for free-to-play gamers that goal becomes unreachable.
Throwdown used to be nearly the only way to get rewards without spending - now it's impossible even for spenders.
Suggested solution: reduce the points tiers for throwdown to collect all rewards, increase the amount of custom tasks to pick from, add bigger variety of tasks. In other words - balance the event to make it achievable.
State: all states
shell temple
Reposted for:
Cool#9718
Observation:
A lot of questionable events have already been implemented in this game. But the redesigned alliance throwdown is the worst thing I've ever seen in an online game.
Consequence:
If a school grade had to be awarded here, only one would be left to select. 6 = FAILED.
Solution:
States:
All
16 🔼 ; 2 🔽
rich kelp
Observation: (Part 1)
The new alliance throwdown update has just made me and many others simply not want to partake in it. Calling it worse, awful, disastrous would be an understatement.
The rewards are far worse, the point requirements for both solo and alliance are absurd, cross state ranking now will force unnecessary "conflict" in your own alliance as players will now need to more than ever camp the best tasks to show up to help them rank high.
Consequence:
Alliance Throwdown has always been hated and looked down upon in the community for various reason. Some of which are:
Poor rewards.
Annoyance of refreshing tasks constantly to get the ones you want.
Long task refresh times.
High point scores which can be hard depending on what tasks you get.
Frequency of the event itself.
It's an event that doesn't really offer much in return for the time and resources used to complete it, that has now recently just been made drastically worse due to new update.
I don't think KG could have made it any worse than it is now if they tried.
This is amplified further by it being attached to migo, now. Some will not be able to get the required points due to how much harder it has become to get points from tasks, especially when the personal tasks are extremely expensive and for some they can't even do them as their maxed on badges for example.
Suggested Solution: (Part 2)
Do one of the below:
Get rid of it, we have to many events as it is and having one less would be greatly welcomed by the community.
Revert the stupid changes made immediately, being throwdown back to how it was, improve the rewards further, no cross state rankings, no dumb point requirements. Make it an easy to do event with some ok rewards to actually give your community a break for once and not have to play this as a 24/7 job.
@meager flame / @rugged silo / @prime wave Not a single player wanted any of these changes to throwdown. Stop fighting your players and listen to us for once.
State number:
597
onyx coral
Observation:
You ignore your player base, your paying customers. It frustrates people and you loose one by one payer
Consequence:
People stop playing the game, because they are frustrated and you earn less and it will kill the game faster than you think.
Suggested Solution:
Listen to your costumers wishes and worries and create together a game people enjoy playing and are willing to pay for.
State number
All states```
wintry pewter
Observation:
Alliance Throwdown is HORRENDOUS
Consequence:
how is 2m alliance points achievable along with 26k solo points. i for one will not compete in throwdown and i will no longer spend money on SOS
Suggested Solution:
stop smoking what ever it is that you are clearly smoking and revert throwdown back to original format or drop your prices by 90%
State number
555
lost ginkgo
Observation:
More Heroes incoming - Promised slow down of stuff not happening. We've recently just had Behemoth Institute, a bunch of buildings upped to P13, Gen 16 and Tempest Arms.
Consequence:
Killing game by increasing amount people need to spend to keep up, going back on promise to slow down features and new stuff. Gap between F2P/Low Spender and Whale is increasing massively. Many frequent spenders quitting due to Devs not listening.
Suggested Solution:
Start listening to the players and stop with the money grab! Delay the new Resonating Heroes for at least 6 weeks. Don't add any more features or extra to stuff either for the same period. Listen to player input before going ahead with any changes. You were told new Throwdown was crap and still pushed ahead, lord knows how many will quit because of your endless money grabbing with this
State number
42
fossil glen
Observation:
Alliance Throwdown has been grounded to the dust. No one is happy about it.
Consequence:
Players are dissatisfied and it might become an event like "Labyrinth City" which is ignored by 99% players because it is not worth to play neither it contributes towards growth nor is fun in the first place.
Suggested Solution:
• Roll back the task mechanism to old ways, that was FAR FAR better than the new one. I will never be able to spend 10k plasma if I only have 400 in my backpack.
• Re-think the point system for this event. Achieving 30k points is something that our big spenders used to do in the previous iterations of this event, a F2P cannot imagine getting to that amount of points then, let alone after the NEW THROWDOWN tasks and points ❗
• Roll it back to the old ways with updated rewards of the current store.
HUMBLE REQUEST FROM ALL PLAYERS IN THE GAME
State: 1090
IGN: •Major•
open lynx
Observation:
[ The rally function in KoTH not working as it supposed to be !
It's been 2 matches we having this issue
First rally we launch works perfectly but problem starting with second rally I launch
In second rally I launch me and my joiners are stuck in same building ( we not fighting , not dying , we can't withdraw , can't retreat , can't push forward .... Can't do anything ) ]
Consequence:
[We played last 40 minutes of the game with our 3rd marches only because our primary and secondary were stuck in some building because of rally bug ]
Suggested Solution:
[just do your job and fix this or remove the rally function ]
In-game name: Roj Kurdistan
State: 64
State number
[ 64 ]```observation
Game is more focused on how to milk money off players over quality of the game and enjoyment
consequences
Simple unbroken versions/events are now getting ruined
After Ray's new system which is bad! Even more pitiful the alliance challenge is becoming big rubbish!! 💩🤮In some time you will have to pay to connect! 👏
solution
By player= qiya92
upvote 8, downvote 1
main holly
observation
Just another reason to quit
Throwdown is beyond a joke
consequences
With such decision you are making people quit
solution
Revert back to old ways for ThrowDown with better rewards
By player= Dan😙🎶#3660
upvote 47, downvote 2
calm girder
@meager flame @high bone
observation
the compensation for not having TD MIGO tasks that you sent by email doesn't make sense, this bug costs us stuff to spend in the store and delays our MIGO research, we are tired of being penalized for poor work, you can't include one update without breaking a state event, it is not possible
consequences
Players who were counting on these tasks will have their research delayed.
solution:
include the TD in the tasks this week considering the points that people have already made or give us equivalent compensation for completing all tasks
state: all
empty phoenix
Observation: new TD
Consequence the new td favors super whales that have has tremendous amount of materials in backpack and noone else .then reaching 26k points in milestone is a joke for the 98% of players. Last you removed the troop training tasks which was the primary source of points
Solution: don't add TD in migo make the milestone points top 10k then bring back the troop training task and make them give huge points
State: all with new TD
crude obsidian
Observation:
The new Alliance throwdown requires 75 000 point for the first level, the special missions have being replaced by this new custom tasks, excuse me, up to 10 000 plasma, LOL, ridiculous and greedy
Consequences:
from 20 alliances only the top 3 have done 75k points as of Monday evening, do you suggest for us to collect 10k plasma, well how many per day can you collect for free?
Less people will play in to your greed, this is not even about money, it is just disappointing to see how you are destroying this game for the most people.
Suggested Solution:
rollback the update with the alliance throwdown
spice sinew
Observation:
Made mistake of purchasing new attempts for Throwdown right after server reset which charged me 1000 bios and gave me 1 attempt. Today players get several free chances and then cost increments. My screen shows 7/7 extra attempts purchased while I only received 1 attempt (have a total of 8 today). Have screenshots which I reported in game, but it says they don't do anything with bug reports in game via their auto reply.
Consequence:
Spent 1000 bios and have less Throwdown attempts to accumulate points for myself and team.
Suggested Solution:
Reimburse attempts for those of us that purchased before whatever hotfix was implemented overnight to reveal the full attempt offerings.
State number
150
empty phoenix
Observation: custom capsule crate and value voucher
Consequence: there are several heroes from the same generation mission and make it unable to further upgrade them
Solution: add all heroes
State: All
verbal moat
Observation: Influencer trap only shows points of top 10 players.
Consequence: When working as an alliance to maximize rewards for all players, it is impossible to see if you have maxed out rewards if you aren't in the top 10.
Suggested Solution: Allow viewing of your point total in the event as well as the full list of everyone's points, not just the top 10.
flint aurora
Submission for dilio
Observation:
Inability for players to determine algorithm for selecting opponents in svs
Consequence:
Bad svs matching
Suggested Solution:
Provide a more detailed system for matching in svs
State number
multiple
wicked swift
Observation: When doing joint exercises, after every march is sent, the screen zooms all the way in on the monster.
Consequence: When it zooms all the way in on the monster, the attack button appears up higher and off-screen. There are precious seconds wasted trying to zoom back out before sending another March or scrolling the screen up further so that you can see the attack button or relocate your settlement to avoid vines.
Solution: Fix it, please!
State: All
crude vigil
Observation:
New TD
Consequence: 
Suggested Solution:
So ein scheisse update lass lieber im Klo
State number
185
bold geode
Observation
Every new element implemented in the game, every new update of some event is a real disaster, can anyone who plays SoS really think that what they update or propose FP is better than what there was? The thinking mind of FP or the person in charge of pressing the green button is the worst enemy of the company itself.
Consequence
Every day it is less enjoyable, people get more frustrated and I think every player has in their head the idea of abandoning everything completely and stopping wasting time on something that is not enjoyable.
Suggested solution
They have an official discord, use it properly. Create a voting section for possible updates, let yourself be guided by who spends the money and wants to enjoy SoS. It cannot be possible that 90% of the game's users want a path and you only do the opposite, which creates frustration and anger.
Tocho
State 182
molten warren
Observation
New td is absolutely outrageous.
Custom tasks are only for big spenders. Only they have thousands of plasma cores, crystal splinters and speed ups to spend every two weeks.
All other players just don't have enough to compete in throwdown, sotf and svs prep phase.
Consequence
Not being able to make reasonable points in throwdown is a major drawback for the players. They not only lose rewards of throwdown but the rewards of journey to glory and MIGO too.
Suggested solution
You were quick and already changed the joke of 1k bios for 1 new attempt back to the old free new attempts.
Now don't stop halfway and change back all the other mistakes asap.
We need the troop training tasks as they were before. With them, every player could achieve the minimum points for all milestones - and therefore migo points too.
And if someone wants to go for rank he needs more tasks. So you don't lose a single spender.
But as it is now no "normal" player will be able to reach all milestones every throwdown if he still wants to play sotf and svs prep. And if he can't do that, he will quit soon, be assured.
BearHive
State 160
next adder
Observation:
Hero searches and intel still give the same hero frags no matter if your hq is level 1 or p5.
Consequence:
It's annoying for players who actually do intel everyday and try and save up hero searches for events. A lot of stamina goes to intel and the intel gives hero frags many don't need anymore. The hero searches also gives mostly non needed frags. In 100 searches for exemple, I got 2 frags I actually needed. The others already general rank. It's frustrating both for p2p but also for f2p since they have no way to keep up with the p2p.
Suggested Solution:
Intel: Take away the frags for heroes which have reached general rank and put needed frags instead.
Hero search: Take away the frags not needed and set frags needed instead.
State number
1204
minor notch
Observation:
Alliance gift crates must be claimed individually unless you have a bunch that need collecting, like 30 or more. This is very, very annoying. All other crate types (Rally or Support) can be claimed via a “Claim All” button even if there are just 2!
Consequence:
Makes it very annoying to have to click each one individually to claim
Suggested Solution:
For Alliance gift crates, add a “Claim All” button if the number of crates is greater than 1, to make it easier to claim all unclaimed crates with one click
State number:
All
sharp crown
Observation:
Throwdown - Golden fist
Consequence:
There is so hard too get points for free to play players now without golden fist.
Suggested Solution:
PUT THEM BACK IN, IN THROWDOWN.
State number
965
torpid kite
Observation:
Stop insulting our intelligence with your mails , broadcasts and statements "according to players' feedback we have made these changes " you guys make changes that no one wanted , no one suggested and always in favour of spending and item usage and very few times in favour of helping the progress of players and when it does happen it is only because a more expensive release is on the horizon .
Consequence:
Players feel insulted, with all the complaints and suggestions we make for throwdown none was implemented but now it is impossible for players to unlock the rewards and it is now even hampering journey to glory because players needs to use thousands of caps to be able just to do 2 TD a day for if. Again more bio cap usage added to the game when we been asking for an increase of free bio caps.
Suggested Solution:
Simple ' listen to players
stop insulting us
Stop implementing things and saying according to players' feedback
State number
All
manic glacier
Observation
Delete this event
Consequences
Hidden Gem for Greedy Devs
Suggested Solution
Delete this event
Do you think is funny Devs?
Lawyer is best solution
And lastly
State
All
mighty fiber
Observation
Where is chance (1% HQ skin) in SoTF crate?
Consequences
Players are scamed by devs
Suggested Solution
Stop lying devs
State
All
old vine
Observation:
Difficulty of throwdown has been greatly increased. Rewards are not worth what it takes to achieve them. F2P players and low level alliances have next to zero chance to advance through the levels of an event that use to provide nice rewards for them.
Consequence:
Completely ignoring an event that use to provide decent rewards even for free 2 play players. Further push the narrative that this game is for spenders.
Suggested Solution:
Bring back old score requirements so people that are not whales have a chance and the drive to actually complete them.
State number
1079
ornate garden
Observation: The throw down custom tasks can not be recycled when none of the current tasks are not possible for you to do.
Consequences: Very hard for mid to low spender to do any of the gold tasks unless they actually have the items of the task listed for that day.
Suggested solutions:
Go back to the old way where we can keep recycling gold level tasks until we get one we can actually do. This way everyone get an opportunity to play each day. The new way we are sitting around with task we have no items to use.
junior meteor
Observation : Matchmaking always seems to be two strong alliances against 2 weak ones
Consequence : weak alliances give up and die our
Suggested solution: match strong alliances together and weak alliances together so everyone has a fair fight so they can use skills and brain power to battle rather than money.
State :1001, 938
glass linden
Observation:
New Alliance Throwdown
Consequence:
Is ridiculous how hard is to get points as alliance. You are ruining the game and one event that was bringing the unions to work together is completely ruined. This was supposed to be a team effort to work for the alliances and achieve rewards and ranks. Is completely unplayable. Plus we will lose our alliance rank in this game and this will discourage players even more.
Suggested Solution:
Bring back the throwdown as it was. Stop killing the game and think of all the players. This game should be at least fun and challenging for everyone. People will give up.
State number
All
stark flax
Observation :
Funplus doesn't seem to be making enough money.
Consequence :
Funplus sad.
Suggested solution:
Throwdown changes was a good start. Question is, why stop there? Go all the way! Moving forward i would like to suggest a few other changes that could be implemented.
State: All
junior meteor
Observation : -New TD is horrible
-Behemoth events almost all bad and time consuming
-5 digs each day boring and dull
-"Hit the center for crates" event is bad, majority in state stopped warping to it
-Puzzle game makes little sense in Zombie setup
Condequence : bored players
Suggested solution: Can we get something creative, original and interesting instead of copy/pasted events or boring and dull timeeaters?
Something without doing 60 exploration missions or Galgaroth's infinite loop of kill/start new/kill
Quality over quantity, better add 2-3 difficult events than 23 boring and simple ones
State 248
void frigate
Observation :
Players were unable to claim MIGO cross state ranking rewards even though they had achieved the rank required. The game was asking to redeem coins to collect rank rewards from players who have already reached the rank
Consequence :
Player MIGO progress is severly affected
Suggested solution: Re-evaluate the cross state SOTF leaderboard and send the migo rewards that went unclaimed via email so player progress can be restored
shell temple
Reposting for:
caz9690
Observation:
State is only Gen 8 but receiving Completion Potion crates for Gen 13 & above.
Consequences:
Lacking materials to upgrade current hero generation.
Solution:
Give items based on state progress to help improve accounts.
State:
971
spare ore
Observation:
Throwdown is full of bugs. Thank you for fixing the attempts bug, but even if we reach milestones at solo points, we still can't collect rewards from the event. 2M points for alliance to get max rewards and 26k points for solo it is too many.
Consequence:
People are upset that they can't collect rewards and used their stuff for nothing! Also, most of the players are confused with the new Throwdown and don't like it. People don't want to spend everything from their backpacks just to get the minimum rewards.
Suggested Solution:
Fix the "claim rewards" bug. Lower points for milestones both for alliance and for players
State number
775
spare ore
Observation:
Throwdown task: Purchase 1 bundle containing 500 or more biocaps is not working with Daily Deals bundles for 99 diamonds.
Consequence:
I am upset that instead of points I got nothing and instead of taking another task for purchase 1 bundle containing 2500 biocaps and getting 750 points I will need to complete the first one for 450 points or give up and lose an attempt! it's not making me think that event and spending are worth it.
Suggested Solution:
Fix Throwdown bugs!!!!
State number
775
edgy girder
Observation
We have problem about Event Center, that tab is now 100% misleading
Consequences
Event Center now mostly disappointed for F2P and many of them decided to quit this game and even newer players is quitting due to disappointing Event Center and also Prof Sheakh quitting too for new SOTF
Since they added most hated event ever
Suggested Solution
@/Funplus Becca#5798 @/saberlot @/nanamisos You need answer this why your game enginner keep adding more misleading events like this?
Those 3 Kind of Events (Hidden Treasures, Star Ascension, and Astrowheel) is inappopriate to put it on event center because of 100% Misleadling event
They should paid $4,99 to play and no free to play option like 1k Biocaps etc for this example older event is playable because of 1k biocaps option
Now Suggest this item for useless event ever
If you keep this event without adding Side Events and Alternative for F2P, more F2P players will leave this game since this game not enjoyable and very greedy
State:
996, 1000, 1001, and All
little relic
Observation:
Crystal mines causes lots of wound troops that goes to hospital
Consequence:
People waste time on healing. We mostly save healing speedups for RR, CC and SVS. Please don't make us heal everyday.
Suggested Solution:
Treat crystal mines same as other NPE attacks. very minimal goes to hospital.
State number
All
shadow plinth
Observation:
New Throwdown is a big 💩
Consequence:
This is one more 💩 after KOTH, Mahjong and Alliance Duel. There is too much 💩 💩 💩 now.
Suggested Solution:
Go back to the previous version, and stop creating new content.
State number
560
green iron
Observation:
In state 309, advanced and epic hero searches have duplicating chances for old heroes. Legendary heroes converted to limitless have no capsules listed since they were converted months ago.
Consequence:
Players are unable to advance certain legendary heroes because capsules needed to upgrade them do not exist in our state.
Suggested Solution:
Replace the duplicate (blue and purple) hero frags from both searches and replace them with the all legendary limitless heroes. Or create blank capsules for players to max out their heroes.
State number
Speaking for 309, but if other states are having the same issue please upvote.
sullen badge
Observation:
New Throwdown, impossible to reach milestone
Consequences:
if throwdown is going to be speedups or have to do a million tasks the very least you could do is not throttle the free to plays even more by putting a cap on tasks! Seriously, what is the logic there other than frustrating the crud out of all the free to plays. It already takes forever to gain points if you don't "buy your way" up but now have to do it within a certain amount. This event just went from bad to worse....Leave it to the developers if it's broke, ignore it and if it works, break it! (and before you ask my state and such no need plenty have already submitted variations of my exact review to fall on deaf ears i'm just ranting) lol
Suggested solution:
To reduce point requirements to get points
** 15 upvotes & 1 downvote **
Player : catherine6555
Observation:
feeding frenzy is not possible to complete without using real money.
Consequences:
Players are frustrated with almost all events that needs money to complete
Suggested solution:
Allow use of biocaps to buy chances, Stop taking money for every damn thing in this game u money hungry mongros
** 27 upvotes & 1 downvote **
Player: kevinboine
State number
1253
shell temple
Reposting for:
yash16782
Observation:
State is only Gen 8 but receiving Completion Potion crates for Gen 13 & above.
Consequences:
Lacking materials to upgrade current hero generation.
Solution:
Give items based on state progress to help improve accounts.
State:
968
rain coral
Observation:
New throwdown makes you spend all your resources to get decent rewards. 99% of players are saving stuff during Throwdown for events like SotF/SVS prep.
Consequences:
This will have big impact on SotF/SVS prep points earned and also state event points. You are literally stealing from poor and giving to rich.
Solution:
You have 2 PTR servers, consider testing stuff there, and not on live servers. You are clearly losing players, and also money we used to spend here.
State:
954
river viper
Observation:
Cant get into AH after re-registering for 21 UTC. i missed 17 UTC and changed time to 21 UTC. but now i always get kicked out of the event page. (see video)
Consequences:
Cant get migo points or any other rewards
Solution
Ong fix this bug infested game
State
1047
bold geode
observation
New error in TD. It puts 10 points for each bio and only gives 1 point
Consequence
Score of 800 instead of 8000
suggested solution
Fix it immediately
Tocho
State182
junior meteor
Observation How does one play alliance duel and mining mayhem at the exact same time? We picked an early set of times and a late set of times and both were set for same time.
Consequence : lost both as not alot of active players split in two did not end well
Suggested solution : when 2 events are on the same day make sure they are set at different times
State : 812 , 1031 and lots more
grizzled mantle
Observation
Effortless progress keeps disappearing
Consequence
We actually like effortless progress and would like it available more regularly. Once a month would be great. You already time it so it doesn't fit with events.
Suggested solution
Make effortless progress a regular event. Its actually liked by the player base. Unlike duels, or throwdown
torpid kite
Observation:
The heist change to 10k and feeding frenzy being a 1 attempt event in migo is perfect. Please don't change this ever even though f2p can't finish the game we still get some rewards from the store or a game or 2 is not hurting anyone and heist is perfect for all players
Consequence:
Sometimes hated events implemented in a way it is not time consuming or draining it actually can have a positive impact. I hate feeding frenzy because it is a guaranteed loss but now I will gladly attempt it once for some migo points and some store rewards.
Heist the 10k will really help the small or busy players . 40k was doable but wirh bullies it was stuck hard for f2p and other times real life made it hard to attend a match and stay on to obtain the points.
Suggested Solution:
Leave them attached to migo just as it is , no more changes please
State number
All``
Observation:
New allaince throwdown is not bad in terms of tasks and points. It is horrible only because of the insane amount of milestone points needed for the rewards for both solo and alliance tiers making it is near impossible to get unless you drain out your back pack which makes 0 sense
Consequence:
Smaller and less active allainces won't even reach anyway close for maxed allaince points. Solo players complained for 7,400 points and the 28 tasks for the tiger (I think it was 28 but excuse the figure if wrong ppl complained that's the point ) and now with the high points,needed players who can actually reach the solo milestones will need to stop everything many times a day just to log on for throwdown . What is making this frightful is that this will be attached to migo soon and most likely implement in a way that is frustrating and time consuming
Suggested Solution:
Drasticially Lower milestone points
Add back troop training missions with high frequency of appearing
Lower frequency of bundle missions while maybe having it as an option for custom tasks so it is a win for spenders and a win for f2p
When Throwdown is implemented at Migo make it something easy like completing 2 missions daily or having to complete 12 throwdown tasks for the migo tier(s). This is simple and efficient for any level of player and allaince as well as those who are busy bodies in real life.
State number
AllReposted for:
minnie_823
Observation:
Journey to Glory & Alliance Throwdown tasks are making us waste hard saved materials instead of using those in SvS.
Consequences:
Solution:
It would be good if JTG & AT tasks to be aligned.
State:
823
brittle viper
Observation:
And its my every-month-rubric “Its-not-a-bug-its-a-feature”. New month-new complaining
State number: All states
spare ore
Observation:
Account Page
Consequence:
We have now on Account Page 3 big buttons: Bind Account, Switch Account and Delete Account. It's not good at all to make a button Delete Account on this page, when a lot of players are playing multiple accounts or multiple states and often opening this page for Switch. It will lead to a lot of accident deletes of accounts and a lot of problems!
Suggested Solution:
Move the button Delete Account somewhere else or at least do not put that on the same page as Switch Account
State number
775
golden jungle
Observation:
New “advise” on building your marches vs cross gen states
Consequence
We got gens 13-15 simultaneously, where we were told to focus on gen 15, 75% of the players in the state have one gen 15 hero build up, gen 16 still not.
Solution
Please advise FIRST how the cross gen states get a competitive match when matched with older states, since we currently are.
undone tinsel
Observation:
matching and time of events set by the game is not working
Consequence:
alliances have several important events like alliance duel and Mayhem at the same time. that might work for alliances with 100 active players but not for middles sized alliances.
Suggested Solution:
avoid that different events start at the same time and day or simply stop offering so many events. it is way too much anyway,
State number
687
bold geode
Observation
Error after error, 100% of those affected are the players, recently a scoring error has happened again due to the bad actions of some developer, the player spends his backpack for a few insignificant points and in insult mode they compensate you with a pittance. If I charge you €10 by mistake, I will return €10, I don't tell you, sorry for the mistake, I took 2 euros in compensation.
Consequence
More frustrated people, more angry people and players who played well legally are penalized with large amounts of points that they did not add and apparently do not intend to add to their TD scores
Suggested Solution
Be fair and admit your mistake and compensate with the same amount , it is a matter of being serious, not trying to abuse
Tocho
State182
fossil glen
Observation:
Some features were introduced and were not communicated properly to the players:
Consequence:
Players are already overwhelmed by the sheer number of daily events. Adding to this, are new features or improvising existing ones w/o communication.
Suggestion:
Please slow down with the number of new events/features and communicate small changes to players. We will be more than happy to be communicated than left w/o any information.
We do appreciate AH and Survival Royale being alternated, otherwise it would have been 1 more task in the daily tasks pool.
IGN:
Major
State:
1090
sullen badge
Observation:
Do not like new Throwdown
Consequences:
Really hard to get points.
Suggested solution:
To revert to old version.
** 12 upvotes & 1 downvote **
Player : kingeric68
glossy gulch
Observation: MM is unplayable. Too much lagging and too many bugs. Screen is stuck, says garrisoning chiefs is full, cannot join rallies. It is so annoying.
Consequence: MM is unplayable. Lots of frustration among players.
Suggestion: Fix MM. Fix the bugs. Fix the lags.
IGN: Jupiter
State 448
trail plover
Observation:
MM is not playable. Dozens of crashes. Shows Garrisoned Chiefs are full (up to six times in a row), no reinforcement possible. Lookout tower causes crash. Rally screen can't be opened or just delayed.
Consequence:
You cant defend properly and lose the fun playing MM. MM Match Making is the worst anyway. Probably time to quit.
Suggested Solution:
Fix it. Compensate it.
State number
924
sullen badge
Observation:
Event information is not given to players until a few hours before the week long event ends. In this plane of reality, instructions should be given before an event occurs and not after. It does not help anyone to learn how an event works after it is too late to play it.
Consequences:
Players are frustrated because, they need to figure out the events without any explanation or communication provided
Suggestion:
Send out instructions and event information BEFORE the event happens. Or even on the first day of the event. The last day of the event is unacceptable. The fact that somebody needs to tell you this (and has told you this dozens of times before) is also unacceptable. Do your jobs.
** 8 upvotes& 1 downvote **
Player IGN: Lyndi
long tusk
Observation: New “Delete Account” button is where “switch account” button was (on the bottom of the screen). Causing it to be hit in error.
Consequences: people are going to be deleting accounts in error due to muscle memory
Suggestion: move the button/get rid of the button
fair barn
Observation: The new update didn’t fix any of the glitches and problems.
Consequence: All of the reports above. What a awful event we today. Nice job updating the game and not fixing any glitches but causing more. Wow!!!
Suggestion: Fix the the existing problems and don’t cause new ones every update
** 7 UP votes 1 DOWN vote**
Player IGN: The only Bill
shell temple
Reposted for:
cochav
Observation:
No support for alliance leaders to reward their best members with in-game compensation to keep alliance members active and engaged. It’s a good way also to have some control over members.
Consequence:
Game is neglecting alliance leaders who are doing double work to keep alliance run smoothly and enjoyable for players to stick around and play.
Solution:
Give option for alliance leaders to reward members.
State
All
11 🔼 ; 1 🔽
fair barn
Observation: Too many new events, and bugs in the old ones who had been reported serveral times hasn’t been fixed
Consequences: Players are unhappy to see same problem they been reporting happening every time and not beeing fixed.
Suggestion: they need to slow down with the events. it's too much. they should give themselves time to flesh out each event slowly.
State: 121
rocky heath
Observation: On events that ask you to use legendary gold fragments you do not get points for using the gold fragments in your hero limitless skills.
Consequences: Smaller accounts under P1 lose out on points because they are still establishing their heroes, and end up quitting because they can’t get the full benefits of SOTF and SVS.
Suggested Solution: allow points in events for using the hero fragments, and the universal fragments for limitless heros.
State Number:
All states with limitless heros
Reposted for calikraut309aoh
** Up Votes 18 Down votes 1 **
buoyant island
Observation: Developers ignoring bugs that need fixing and "fixing" things that weren't broken to break them.
Consequences: Players leaving to other games, spenders spending less, and free to play completely annoyed....
Suggestion: They should actually fix the things that need fixing like their glitches and crashes and freezes instead of covering it up like turds in a litter box with more events into an already overwhelming amount and stop "reinventing" events like Throwdown that worked and now is horrible and most are put off even bothering.
State: annoyed.
wicked swift
Observation: Our state is a little over 7 months old. Hero searches and Intels are giving us the same frags we started getting the first week the state was open. No one even cares to do the Plague Zones anymore because all we get is more Jane frags.
Consequences: Our purple heroes are almost all generals now and have been for a while and the frags are useless. They just keep piling up in our backpacks. (Along with items from old events that I have never seen repeated in any state in over two years) I personally now have over 4,000 frags already that are useless to me. After playing this state for over seven months we haven't gotten a single opportunity to recycle these useless frags.
Suggestion: Periodically implement the frag recycling. Once a month for a day or two would be ideal. And please do not offer boxes of tomatoes in return! Also allow us to recycle old event items at any time.
State: 1153
night vigil
Observation: New Alliance Duel rules make it hard to play. When defending 3 buildings can’t reinforce with another march until one of the marches is back home again.
Consequences: because of longer march time you need to speed your marches back and forth or leave one tower less strong. Weaker/less active alliances won’t have a chance anymore to make points.
Solution: reverse the 3 March rule to at least 4 or implement that the March speed is faster again when reinforcing
empty phoenix
Observation: new TD
Consequence: the amount of milestones needed for personal and alliance points are extremely too much members can't even manage to complete those
Solution: dramatically lower the amount needed
State: all with nee TD
eager raptor
Observation: new TD
Consequence: the amount of milestones needed for personal and alliance points are extremely too much members can't even manage to complete those
Solution: dramatically lower the amount needed
State: all with nee TD
Observation: new TD
Consequence: the amount of milestones needed for personal and alliance points are extremely too much members can't even manage to complete those best to not do Throwdown and wait for SVS prep!
Solution: return old Throwdown or delete it! It’s useless in its current format and no one is participating
State: all with nee TD
cyan grove
Observation:
The round-like menu for upgrading building missing. Only appears on Trading Post building. Can't upgrade all building to P5.
It fixed by the last upadating. Thank you.
Consequence:
I can't join and gets point from plasma and speeder events.. For 6 days.
For 6 days, I can't also upgrading specially military building, that supposed to help my alliance win some events. This is very disappointing. I really not enjoying play this game for days.
Suggested Solution:
I believe I should get compensation for the times and opportunities that I lost.
State number
1150
main holly
Observation
Alliance duel
Consequences
Not all alliances may participate in an alliance duel; the +-3 rule when declaring war on alliances does not allow choosing an opponent if he has already been chosen, and then how could the bet of my alliance, which is higher in rating, lose to the bet of an alliance with a lower rating when choosing an opponent? As a result, my alliance cannot participate in the alliance duel, since alliances +- 3 have already been chosen, even by those lower in the ranking....
Solution
Higher rating should get chance first to be matched against higher rating alliance to ensure fair matches/battle
By player= Dr. Julia👩🔬#9456
upvotes 11 downvote 5
uneven herald
Observation:
Devs never listen to what players really want and the observations listed in feedback reporting.
Consequence:
Players will quite one after another due to unstable game experience and avoid to spend money on a garbage game.
Its really disappointing me and the rest of the players who had a long journey here.
Suggested Solution:
I believe there is no solution at the moment until devs come up and show off infront of the players here and see what they are messing in the game. LISTEN TO OUR THOUGHTS FIX THE ISSUES AND THE BUGS BEFORE RELEASING ANY UPDATE.
State number
178
fossil glen
Observation:
Our first MM experience was terrible.
Could not garrison buildings, kept saying garrison full but was not.
Could not click on R1/2/3 labs for launching solo attacks, the option kept vanishing.
Could not play the game itself, buildings kept vanishing.
Got kicked out of the game multiple times, also had to restart to PROPERLY play the event.
Rewards are really OUTDATED compared to what we need/require for a state that reached 50+ weeks.
Consequence:
Players were pretty excited to try a new event which was a complete disaster in terms of game experience.
Suggestion:
Fix the event just like AH was fixed when there was a game breaking bug. We really would love to have the events with a better quality of life !
Rewards should be scaled properly and evenly for alliances and solo points.
IGN:
Major
State:
1090
fathom palm
Observation: There is no game in this game, there is no life.
Consequence: It's a complete routine. Thousands of identical actions are performed every day. Every day we do the same thing. Every event is like two drops of water similar to the one that just passed. There is nothing new. Everything new is a modified old that has changed for the worse. The game is terribly boring and monotonous.
Suggested Solution: Completely new events are needed. Not new plasma buildings, not new weapons, but new events. With each update, you add another routine action to the list of routine actions. Enough. The game should be a game. We want to play, not work. We have enough responsibilities in life.
You can say: how so, we have come up with great new events. Sure. But they have already become routine.
IGN, State as nickname
unkempt bear
Observation: We now get Banners in State-Chat everytime anyone in any state gets a Ultra Skill for a tempest arm
Consequence: Our state chat is since hours only spam of tempest arms and people being upset about being spammed with tempest arm-banners
Suggestion: Just remove it....
main holly
observation
Auto announcement of tempest arm crafting in state chat
consequences
NO ONE CAREs, who gets what kind of tempest arm it’s frustrating to see spam of them in state chat. Some Players prefer to keep their gears or achievements hidden
solution
Remove such feature from state chat. Should have never been added in first place
ancient moat
Observations:
• I wanted to express my annoyance about the new Hero's, Why do you put out 9 "new and old Hero's" all at one without any explanation ?
• But worse is that we put all that time and "money" in the older hero's like Maddy, Nikola, Jeb, Trish and Wolfe and then when it has been converted, we need to start ALL OVER, that is rubbish.
• You should at least give us the Blue brain filled, because what is the use of making them General and that was all for nothing !!!!! I feel really mad about this, as you just delete all OUR Work in one update.
• It takes massive amounts of blue potion to fill the brain. Also you get hero capsules that can't be used because we need to fill brain first !!!
• It seems like you guys are all about the money these days. Because with new events you need to spend to get somewhere. F2P is dying this way and you also need those players to keep the game alive.
• And what is up with 106 Plasma, to upgrade training camp from P10 to 11, that is really ridiculess.......
Consequences:
• F2P is dying this way and you also need those players to keep the game alive.
Solution:
• If the old hero is General, Fill the blue brain for free, so our work is not for nothing.
State: 667
shell temple
Reposted for:
realnabi
Observation:
Spam messages of Tempest Arms In State Chat from players who ARE NOT EVEN IN OUR STATE.
Consequence:
Aside for our state has nothing to do with these Tempest, it’s coming off as FP is deceiving the players. It is also extremely annoying seeing those in our chats! It’s disrupting the flow of conversation.
Solution:
Remove it please. Why put an unnecessary feature there anyways?
State:
597
4 🔼 ; 1 🔽
shell temple
Reposted for:
lfalcao
Observation:
MM event too laggy.
Consequence:
Hard to rein and even PLAY.
Solution:
Please fix it. Put more servers. Learn how to do scalability with more cpu/mem/gpu. USE CLOUD. I don't know, but if have a great IT professional is a start.
State:
795
shadow plinth
Observation:
Alliance Duels. Our alliance top player is 425m bp with no ascended tempest gear. Matched with an alliance where several had ascended gear and highest player is 843 double the power players for each 400m player we have.
Consequence:
Clearly the alliance was absolutely annihilated and the mood is very low, with players questioning why they even play anymore.
Suggested Solution:
You really need to work on your match making and supporting players who don’t throw a full chunk of money at you because even your middle spenders have had enough.
State number
1076
wild grove
Observation:
Mining Mayhem compares top players for matchmaking? They are double BP than our alliance.
Consequences:
Players quiting. Who wants to fight when there is not a slightest chance of winning?
Solution:
Solve matchmaking in this game.
strong kayak
Observation:
Our alliance belongs to ELITE rank now, but why we are still competing in MASTER rank in MM? My co-leaders have always sent ticket about correcting this and nothing gets fixed. WAT alliance is also in elite but competing in master.
Consequence:
Unfairness in matching caused our players to lose interest in participating, our rally leads have already transferred states or quit already and it caused our alliance to get weaker, hence we got lower rank down to elite but still stucked in master rank. We lost rewards that we may get if only we are competing with alliances on the same rank, and not hitting a wall and splatting because of maxed players.
Suggested Solution:
MM groupings should be composed of the alliances on the same rankings and almost the same overall BP.
State number
655 and other states who are affected by this UNFAIR MATCHING
raven sluice
Observation: Lately the game feels like a chore with so many updates and events.
Consequence: I am less motivated to play. Although you may not care while you wear your fur coat and drink fresh chilled wine and honeycomb freshly plucked from a tree branch.
Possible Solution: Space out events and new updates. I see Resident Evil, Migo, Duels, Throwdown tasks, Trap, Resident Evil Trap, and Operation Resurgence just wrapped up in just one week with RR coming up as well. This is hours of time that while it is optional. It is beneficial to participate in order to use the rewards for growth and upgrades. To not participate means less personal and alliance rewards. I am also charging $500 for this consultation…
austere python
Obersavation: alliance duell - we fought and invested one hour of our lifetime...we won, but got no solopints. Such a waste of time.
The opponent declared war on us, had their buildings built, and didn't fight. No one moved in that alliance during the whole hour.
Consequence: No solopoints for Migo-Badge, no solopints for Migo-ranking. Just a wasted hour.
Solution: give solopoints for staying in the buildings of the opponent, not just for wouded troops.
State: 555
shadow plinth
Observation:
Fix ur freaking events theyre all buggy
Consequences:
What the hell do u think will happen?
Solution:
Hire a better dev team to fix ur game y'all are earning plenty of money so thats no excuse.
State:
Kingsgroup HQ
random axle
Observation:
Alliance Duel should be a battle for the towers and control centre, not burn all the other side’s settlements.
Consequence:
Hives on fire, players losing huge amounts of resources, and those trying to play the actual event unable to do so.
Solution:
No settlement attacks during Alliance Duel, so players must focus on the actual event. It’s going to drive a lot of players away when all their resources are taken. Auto shield all players but allow them to send/join rallies.
State: all interested in a level/fair playing field.
cunning basin
Observation: Several events, and their rewards, have been updated, but not Bunkers and Facilities. The rewards have not changed in over two years.
Consequence: people get bored and stop fighting at the bunkers/facilities.
Solution: change up the rewards, maybe Potions/Capsules/Tempest Material, or even bios instead of hero gear crates, frags no one needs. Relos will always be in demand though.
State: all
burnt forum
Observation: Fictional none existent players getting crazy amounts of ultra rare tempest items.
Consequence: Deliberately misleading players into the false of hope and assumption of getting actual items with ultra rare skills.
Solution increase the rate of rare and ultra rare skills for those players trying to get them.
Added customer support as the latest lucky individual to gleam one of these unicorn items. That apparently 30 none existent people have got in one day in our state.
fervent perch
Observation:
Contacting cs and submitting tickets for frags is not clear and hard.
Consequence
Its so frustrating that you can't just easily report% submit anything in game!!
Suggested Solution:
CS should be easy to contact we are players and some of us paying in game so we deserve to easily contact CS when we need it.
Repost from: ang.13
2 🔼 1 🔽
shadow plinth
Observation:
This game can be really bad for people with impulse or addictive personalities such as ADHD/Bipolar-/gamblers. I don’t think I have ever once seen it carry a warning.
Purchases with “a chance” of getting something are bordering on gambling and I can’t help but wonder if you have a license for it and why the game doesn’t come with a warning.
What’s worse is you have taken away a free to play event - throw down - so when people want to stop spending on events you have given them no real way to play free to play.
People who were sick of your alliance duels and said they no longer wanted to spend wake up to having to find hero’s to take part in events, guess what happens? They spend.
Consequence
Negative impact on mental health and in some cases debt.
Suggested Solution:
Game should carry a warning for players who suffer with the above.
Bring back better rewards for those who are unable to spend.
Take a moral look at what you are doing.
For those reading this thinking that’s these people’s fault may you never have to suffer it.
dry heron
Observation:
MM bug compensation is not sufficient
Consequence:
negative impact on player's game experience.
players are not happy.
Suggested Solution:
compensation system for event should be the max rewards that we could get from it
State number
190
naive plover
Observation:
It is unfair to close the pearl store at once.
Consequence:
players are not happy.
Suggested Solution:
Open the pearl store quickly
State number
All state
empty phoenix
Observation: stamina
Consequence: there are too many things requiring stamina and the free daily isn't enough hence we need to use biocaps
Solution: increase the daily free stamina to 120 or simply gives us stamina crates
States: all with a world event
pearl vortex
Observation:
Event items not having a detailed description
Consequence:
Items are purchased and cannot be used. Example, the ultra decoration upgrade crystal, I've bought it but so far can't use it
Suggested Solution:
Provide a more detailed description for event items. Like where exactly they can be used
State number
1097Observation:
The matching system is broken. How many times does this have to be said? People have begged and pleaded with FunPlus for a long time to do something about it. It just gets worse and worse. The events that are subject to the matching system are also required in order to get points in each Migo. It’s unconscionable. You cannot convince me that the system that was put in place for these events ever took into consideration the number of players participating on each side.
Consequence:
Players are disheartened and sick and tired of being completely wiped out in events like reservoir raid, king of the hill, etc. No amount of strategy can overcome having 7 to 8 people matched against 30. Players quit and tell all their friends not to play this game.
Suggested Solution: The solution is obvious. Fix it!
State number
All states
snow sky
Observation:
RR matching is broken since this week. We've been matched against players with the next gen everything (heroes, troops, plasma) and much more stronger than us. 6 players in their team are as strong as 30 (40 with reservists) in our and we are the top alliance in our state. They can easily solo anything and anyone in our alliance.
Consequence:
It is not fun to play RR against such big power difference. We are like mouses playing against cats.
Suggested Solution:
Make RR matchmaking more fair.
State number
1175
visual scarab
Reposted for:
Heaven1981
Observation: The migo score that appears is too low, according to what I should have according to the events. My alliance members have the same problem.
Consequence: This makes my Migo rank low so my migo glory is wrong
Suggested Solution: please fix it...its important for our Alliance rank too!
State number
[317]
8 🔼
stray sedge
Observation:
MM matching
Consequence:
We were matched with alliance from state that have already unlocked rally enhancement research, we don't have that yet. Because of this difference, we did not have even a chance. We are competitive alliance and have many good rallyleaders in our alliance. Even quad rally could not kick them out of building when in normal case we would have had good fight.
Suggested Solution:
Fix the matching to match states with mutual features available.
Matching like this is same as you would give ranking 1 without a fight!
State number: 1096```
mild kindle
Observation:
I'm a P13 with T12 troops today i send for first time troops to farm crystal mine LVL7 and got 18K wounded troops,i win the battle but 3 mines x 18k everyday its to much even LVL6 for me is 4k wounded , its 45H to heal troops every 24h i simply cant afford it.or enyone im my alliance.
(new TD its a joke)
Consequence:
most of players simply can`t farm from LVL7 to LVL9
Suggested Solution:
lower the amount of crystals need tu buy things on migo store or lower crystal mine dificulty
State number
247
sturdy pumice
Observation:
Troll squad is unobtainable
Consequence:
Unable to upgrade
Suggested Solution:
make the resources available
State number
523
stoic seal
Observation:
my trade store is not open, others in my alliance have it open
Consequence:
I can not participate in trade store and waste my money gambling
Suggested Solution:
Make it open ,
State 429
quiet gate
Observation
Stickers
Consequences
Stickers are locked behind events and only certain tier/ranks can activate it.
solution
Unlock more stickers, which are easily earned as rewards from more then one event
observation
Skins (march skins, hq skins, frames) in skin store.
consequences
A month long wait between each refresh of skin store is too long of a wait.
solution
Make more then 3kind of each skin (march, hq and frame) available in skin store, and refreshing of store make it every 15days. So players do not have to wait for long time to get one particular one they have been waiting to get their hands on.
stray island
Observation: return to settlement button behind AD score whatever it is
Consequence: have to go into settlement the into wilderness which is slower. (Not really game breaking just annoying)
Solution: Move the button to the bottom right. Or move the AD score
990 for whatever it's worth
junior meteor
Observation: Thanks Devs for changing Thowdown event
Consequence : More money left in my bank account as I only need to buy what I need this week
Suggested Solution : Nothing I'm saving my money
State 1031
tiny sentinel
Observation:
Introducing 4 new heroes generation (Gen 13 - 15 same stats & Gen 16), just to make players in newer states to have match up with older states is just nonsense. The players in newer states are put to be "compensate devs losses" for their decision.
Consequences:
Many players are actually losing fun playing this game as more money need to be spent to catch up especially, low and mid spenders.
Suggested Solution:
Upgrade Heroes on Gen 13 & 14 by their ranks as what have been done on previous Gen heroes. It'll at least close the gap and less burden for players, especially low and mid spenders.
State 655
cunning ember
Observation
Big Banner on Fortresses and bunker wars that is not relevant to the alliance.
Consequences
Many times wrongly click and annoying will show the bunker that is not related/registrated by the alliance. So what's the purpose other than annoyance.
Solutions
Only show banners on bunker that is related/registered to/by the alliances.
wintry timber
Observation:
For what reason are exploration formation share between multiple separate accounts?
I have windows SoS client, running multiple instances with different game account and for some reason formation are mirrored between them. this start happening after latest game updates
Consequence:
Not every account has same lvl of heroes or event unlocked heroes. Slowing thing down and confuse people
Suggested Solution:
Remove the mirroring of heroe formation for exploration
State number
211, 242
mild forge
Observation:
Please stop spamming the state chat. Nobody needs to know this, it’s annoying
Consequence:
Eye-rolling
Suggested Solution:
Stop the spam announcements
State number
823
worn bloom
Observation:
fix bugs, don't add more things, don't ruine more events.. actully no need more updates
Consequence:
players quit
Suggested Solution:
remove Devs, no need them
State number
all states
molten warren
Observation:
Dailies need too much time.
During MIGO you have to use Travis for all rallies or you are out of stamina faster than you think.
But what does that mean?
5 fiend rallies: 5 minutes for rally, 2 minutes for marching = 35 minutes needed, minimum
Then 5 beast rallies: another 35 minutes.
So we are talking about 70 minutes just for stupid rallies. Every day.
Of course, you can do only the 3 needed for MIGO. But then you miss out lots of tactical guides.
Intel needs lots of time too.
5 free hero searches have 5 minutes cooldown.
Consequence:
The game just needs too much time to play.
You have lots of events to play besides the dailies. Trap, rr, koth, mm, alliance duel, behemoth trials, .. you name it. All players are complaining about too much events and too much time needed to play them all.
Suggested Solution:
Shorten the time needed for daily routines.
Give us a 30 seconds rally time like in mm for fiends and beasts rallies too, especially now that we don't need any joiners anymore.
Get rid of the cooldown for the daily free hero searches. We don't have a cooldown for our five daily plasma purification. And thankfully you get rid of the cooldown for the daily free energy conversions. So please remove them for the hero searches too.
And for intel:
First: give us a plunder option for the explorer missions like in the hero explorer trial.
Second: let us select as much intel missions as we can with our stamina. Explanation: I have 50 stamina. I select a march, preferable with Travis. Now an intel mission costs 8 stamina. So I can click on six (6 * 8 = 48 stamina ) missions and send my Travis march out only once to complete them one after the other.
This would save so much time and make the daily game so much more convenient.
State number
160
shell temple
Reposted for:
fallen_angel_
Observation:
Tickets were closed even if you provided the evidence needed. I had a purchase issue with troop drill bundle and I attached receipts, bundle, in game mail receipts, even a video. But CS said it’s not enough evidence.
Consequence:
You pay to do well iin MIGO, but you can’t access your purchase due to terrible customer service.
Solution:
have better support team.
State:
260
jade rose
Observation:
Plane's lightweight parts don't count in any event
Consequence:
Players keep them and don't use, collecting them and waiting for them to start counting in events
Solution:
Start giving points in events for lightweight plane's parts
State:
ALL states
sullen badge
Observation:
Behemoth upgrade
Consequences:
High anxiety from players trying to allocate behemoth parts. Unsure which option to choose, don’t want to make wrong choice because no way to undo.
Solution:
Allow players one time reset on behemoth skills
** 4 upvote & 1 downvote **
Player: sasquatch314
States:
All states with behemoth
solar panther
Observation:
SO MANY EVENT BUGS
Consequences:
Many events (MM, KOTH, Alliance Duels, RR, SVS etc) have become unplayable and unenjoyable because of bugs, lags, crashes, changes in matching and march limitations supported and just a lot of frustration. This is leading people to not want to spend any longer or even worse quit.
Solution:
LOWER YOUR PRICES until the game can be played without bugs. No one wants to pay premium prices for an awful gaming experience. Why are we paying for being your testers? You are pushing people away from this game.
Player: VIP Messy Jessy, Mary Jane
States: ALL
worn bloom
Observation:
svs matchmaking it's bad for most states
Consequences:
players quit
Solution:
leave everything what you doing now and fix svs.. no need update or whatever you think about doing it now.. just focus on fix matchmaking for events
start with svs then MM, etc
could make matchmaking depends on stats and Behemoth list ( not state bp that's give bad matchmaking)
States: ALL states
golden kraken
Observation:
Needless warning message about low troop type (usually riders since this is the best march setup)
Consequence:
Players are needlessly annoyed and have to click something every day that sucks fun out of the game. They may also miss getting into a march because it slowed them down just enough.
Suggested Solution:
Remove the warning, or at worst have a one time warning for a brand new player.
State number
517
solar panther
Observation:
Crystal Troops (T12) are RSS hogs!
Consequence:
Many have depleted years of RSS saving from their backpacks to train, upgrade and heal Crystal Troops. Even with regular gathering and participation in events, the RSS rewards have not improved to account for this new expense of Crystal troops.
Suggested Solution:
Increase RSS nodes beyond 9 (33m is insignificant) and increase RSS rewards in events, Intel etc.
Player: VIP Messy Jessy
State number 866 ( any state with Crystal troops)
mystic badger
Observation :
Throwdown
The way the event has been changed is confusing for many players new and seasoned.
It is not user freindly. You are spending way more resources for less points and rewards. It has caused an outright riot of emotions And we will just say I have had to gloss over many posts as they were seriousily censored from the outpourings of emotions from not only my state and alliance but the Migo chat, every single Discord I am on is blowing up right now over the mass feedback of the new Throwdown.
Consequences: the Major consequence I have as a player and observer is that noone is going to do Throwdown. They are going to save all their materials for the next event.
And sadly for others receiving the emails you sent out after this week of throwing mass amounts of materials trying to at least give this throwdown a chance in Live (Already was prepared for all of this as tested it in PTR but with way more glitches that noone would believe) some have sadly just deleted their accts and are simply done with the game.
And every discord i have seen all the players are calling it a massive slap in the face and other very imoressive and colorful anecdotes, after depleting their accts to TRY to pass the levels and have taken this personally. After all those bundles and wasting all those speeds and other materials JUST to be told all of it was for absolutely NOTHING.
Except for the surprise letter everything else is happening just as predicted when it was suggested in the PTR feedback to Not release as is.
I know you do read our suggestions and I have seen some implemented which has made the gaming a lot better than it was a year ago.
Suggested Solutions: Return to old format with small revisions to it.
Lower those ridiculous costs just to finish a mission.
The rewards DID Look ok wouldnt know as it took forever just to advance to lvl 4…
For players who cannot sit around all day for the missions to refresh trying to find the one they need Leave the option to choose various tasks in a private window like before but have 4 tasks instead of just 2 that they can refresh themselves to try to find their task.
There was a very good suggestion by Empress in PTR that was put forth. Maybe that can be revisited by the Mods and Saberlot there?
Player [CBA]~SyrinWolf~ Dysfunctional State 346
grizzled mantle
Observation
Star ascension isn't an event
Consequence
None really. Its just in the wrong menu. Put it with the bundles
Suggested solution
If you have to leave it where it is you need to make it f2p as well.
limpid raptor
Observation:
States are getting matched with other states in SvS that have features the other state doesn't have.
Consequence:
This causes a significant advantage for one state which leads to an unfair matchup immediately.
Suggested Solution:
Either create a button in the SvS main event page for help and support so these complaints can be quickly and easily addressed or reevaluate the matchmaking entirely.
State:
1096
junior meteor
Observation :These changes just further screw over people in America. You take one hour away from the small windows we can play and put it into a window when we’re all sleeping.
Consequence: Taking available times away from American players
Suggested solution : give us back out 00-1.00 utc play time
State All American Players
empty phoenix
Observation: stamina
Consequence: there are too many things requiring stamina and the free daily isn't enough hence we need to use biocaps
Solution: increase the daily free stamina to 120 or simply gives us stamina crates
States: all with a world event
eager raptor
Observation:
THROWDOWN- new version is a waste of time
Consequence:
Return the original Throwdown! This was one event you could do and have fun with. NOW in its new format it’s a waste of time! No rewards - why bother!
Suggested Solution:
Return Throwdown to its original format/ it’s almost like you are deliberately trying to sabotage the game!
You are making people quit
State number
ALL STATES
sour drift
Observation:
I am in a cross Gen state 599, The matchmaking pool has been opened up with a significantly larger group of older states
Today we played RR against a team from an old state .. They had Gen 13 and 14 and 15 ... While all I had was Gen 15 (Gen 13 and 14 heroes having the same power as Gen 15)
I basically had 1 march vs their 3 .. That is 1 march to join rallies or try take a tank leaving myself totally defenseless to their other two marches with which they were easily able to crush my second and third marches and burn me out completely within a few minutes of the start
Old states have had SIGNIFICANTLY more time and HERO GEN SPECIFIC event to develop Gen 13 and Gen 14 heroes (Such as Age of outreach)
This 1 vs 3 reality affects EVERY aspect of PvP play for all Cross Gen states
It is important to note every newer state will have to be cross gen at some point to "catch up" in order to maintain the matchmaking pool
F2P and most low Spenders only develop 1 Hero per Generation with each gen being released every 3 months
So To get 3 full sets of heroes to Balance out this SIGNIFICANT imbalance will currently take 1.5 years
Consequence:
This causes a significant advantage for one state which leads to an unfair matchup immediately.
Teams will lose matches
Players are not willing to grind 1 or 2 years to balance this out .. especially for heroes they already Upgraded
The overall PvP experience is very unpleasant and if not addressed Thousands of Players will simply find a different game to play that does not have this unfair situation
If their teammates quit data proves even the largest spenders will follow
Suggested Solution:
This issue has been brought up many many times by highly respected people and Upvoted thousands of times by thousands of affected Players
Simply do the as you did with Gen 7 to 12 in these Cross Gen states and make Gen 13 and 14 heroes "Brain" level reflect their Upgraded status prior to being re-released as Limitless
State:
All states
junior meteor
Observation: Throwdown This is ridiculous. I spent everything to get 52k points for nothing??
Consequence: I will skip this stupid event next time!😡
Suggested Solution: receive solo rewards for efforts put in. Or return to original format
State : 625 , 242, All of them
fallen vessel
Repost from Aghnar
Observation:
MM is unplayable, so much lag. After the game's anniversary, super disappointing and the event Resident Evil where the shops are pitiful, with insufficient resources to finish all the events.
Consequence:
It becomes chaotic, events are unplayable.
Suggested Solution:
Fix MM, fix the Resident Evil shop.
State: 630
🔼 4 🔽1
ornate plaza
Observation: Throwdown cross state rewards were removed from players backpacks. There was zero communication regarding the issue or there intent. Just another surprise, spot the difference moment!
This is again another phase of rollbacks without players knowledge prior to FP+’s action to resolve the situation.
Players who engaged with the event work hard to fulfil the new requirements and feel frustrated it was for nothing!
Consequence: There is zero incentive to play this event, a large feeling of distrust and frustration. This will only result in more player to skip this event in the future.
Suggested Solution: Improve communication and ensure all players receive there reward’s for their efforts.
State : 530
keen dew
Observation: Throwdown is a costly event, I spent all my savings that I accumulated over the last 2 months of the game.
Consequence: I took the first place, and I was supposed to get 170 universal fragments, but what did I see? I was given 501 universal fragments by mistake, and after a few hours they were taken away, as well as my personal fragments. As a result, I spent all my savings, and received 0 awards for this event! I now have 0 fragments (Although mine were 224+- and 170 more for the first place). They even took away my first place awards!
The proposed solution: Return my personal resources that you stole (bio/speedups/fragments), or return all my spent resources that I invested during 5 days in this event!
State : 1229, and many other states that don't know how to write here
pastel bridge
Observation:
It is really hard to upgrade Tempest arms levels.
Consequence:
Anyone that does not spend money on tempest arms have to rely on Survival Royale and stores to gain nano material to be able to level up their tempest arms, this means that f2p have to choose to sacrifice better upgrade materials in stores (migo store) to gain nano material or tempest crafting material.
Solution:
Make it like energy conversion units (Troop building gems) where you get 10 free per day, where you can get 50 blue tempest crafting materials per day. It would greatly help f2p upgrade their gold/purple tempest arms.
main holly
Observation
ThrowDown cross state ranking rewards taken off backpack without informing players
Consequences
Members are fustrated, as they spent tons of resources
Solution
Give back the rewards for cross state, or return all items spent in the throw down
By player= ruslan0279
upvote 21 and downvote 6
zinc glen
———————————————————————————
Observation:
The quick heal button does not allow one to heal a specific number of troops repeatedly and or save that number as a preset.
Consequence:
Reduces impact factor towards player quality of life.
Suggested Solution:
Update the quick heal button such that it allows one to heal a specific number of troops repeatedly and or save that number as a preset.
State Number:
407
———————————————————————————
———————————————————————————
Observation:
The mining mayhem event excludes alliances that are not in the top10 in their state’s alliance ranking.
Consequence:
Reduces impact factor towards player growth.
Suggested Solution:
Update the mining mayhem event such that it includes alliances that are not in the top10 in their state’s alliance ranking.
State Number:
779
———————————————————————————
———————————————————————————
Observation:
There are not enough avenues and or sources of hero-specific completion capsules by which one can upgrade limitless heroes.
Consequence:
Reduces impact factor towards player growth.
Suggested Solution:
Introduce universal hero completion capsules.
State Number:
30
———————————————————————————
grizzled mantle
Observation
Screen real estate is used poorly. Its svs this week. King of the hill isn't until sunday. We'd prefer the SvS icon to be whats available
Consequence
Extra tapping. Super useless information provided. Worse game experience. Bad UI design at play, again. Nobody needs this on screen until reset sunday, and even then its a maybe
Suggested solution
Remove king of the hill icon or at bare minimum put it under "more activities" so svs can take priority. As its more important by some margin.
prime ocean
Observation:
Daily intel still has just rusty,ghost and a few epic hero parts no gold
Consequence:
No point in doing intel for worthless items.
Suggested Solution:
Update intel hero parts according to state age give at least 2 gen lower gold hero completion capsules if passed gen 6. This will not affect spenders and just help free to lower spenders level up heroes and troll squad.
State number
826
sharp sun
Observation:
We got the weekly platinum store - which turns out to be one featured item in the daily bio store. Of course, weekly means the bios don't reload daily. Even better today's "featured item" was a chief gear crate that contained not a drop of chief gear. It was what I get in the travis backpacks. Are the developers getting stupider?
Consequence:
Figure it out... if you're smart enough. Do you need me to write it in pig latin?
Suggested Solution:
First - give me chief gear. Second fix your game and hire some entry level kindergarten students. They're smarter.
State number 1144
winged epoch
Observation: the new throwdown challenges are terrible.
Consequences: lots of rewards unable to get , aggravation, mass unacceptance, revolt, riots.
Suggested Solutions: Put it back how it was, return the gold fist challenges. Fix the point and reward system back.
State 945/949
Players affected: everyone, No one likes this. No one asked for this. We asked fix the bugs not bug what worked .
rugged elk
Observation:
The "profanity filter" in-game sometimes gets out of hand, filtering out words that definitely don't need to be filtered. There are also many of us who don't get worked up by reading four-letter-words in the first place.
Consequence:
Normal conversations get derailed and miscommunication or misinterpretations occur unnecessarily due to overly-sensitive profanity filter triggering. This can have varying results from general confusion and being annoying... to sometimes causing offense due to obscurity and creating tension/anger and causing conflict in a game with heavy PvP implications.
Suggested Solution:
Provide an option for disabling the profanity filter in the options menu. We're big kids; we can handle no-no words.
State number:
829
onyx coral
Observation:
You made us go from gen 12 to 16. Same time you made gen 13-15 equally valuable and added strategy connected to type. Now you removed our only chance to get old hero capsules.
For my state group it is impossible to close the gap until we will face old states in 2months in any event.
Consequence:
People get more and more frustrated and will stop spending or playing.
Suggested Solution:
Compensate us for the missed opportunities to get capsules and potion for gen 13-15
State Number:
625-714
prime ocean
Observation:
VIP daily box contains useless items for a long time now.
Consequence:
The items in the daily VIP box is useless for nearly all players on gen 7 and above.
Suggested Solution:
Update VIP to completion capsules custom (instead of gold frags), completion potion (instead of gold and purple hero badge upgrades)
State number
826
prime ocean
Observation:
To many different frames,March skins, statue and decorations boxes with the same colour but have different items in them. To many different licenses to upgrade each statue and decorations.
Consequence:
To many items wasted sitting in our backpacks, events that have the overflowing items put you off paying to win rewards we can’t use like hidden treasure red frames box, statues and decorations all are worthless to most spenders now. They only have 1st 5 in them which many low spenders have maxed by now. Players stopped spending on some events due to rewards being worthless over flowing in our backpacks so much money wasted.
Suggested Solution:
Make a custom license that can be used on any statue and decoration. Give us a way to use all the extra frames,march,HQ skins in our backpacks again make a custom item to be able to level up any skin or frame. Let us trade in extra frames, skins, statue and decorations for the custom items.
Or open up a full skin shop with all available skins and frames for sale not just 3 that repeat each month. If you are forcing us to recycle the extras for very few skin tickets let us at least have a shop to spend them in. Also make sure all skins, frames, statue and decorations are added to the recycling tab as many are not and are wasted sitting in our backpacks.
State number
826
reef sandal
Observation:
The game is bad.
Consequence:
The game is bad.
Suggested Solution:
Make the game good.
State number
All
timid mulch
Observation:
Crystal Mines infected are too strong.
Consequence:
Full hospital after sending marches to higher level crystal mines. It takes many days to heal the troops, but you have to gather everyday.
Suggested Solution:
Make the infected guarding the mines weaker. We shouldn't end up with thousands of wounded troops every gathering.
State:
States with Crystal Mines
long oasis
Observation:
People that are not in combat in the survival royale airdrop can steal the loot while others are figthing
Consequence:
sucks
Suggested Solution:
fix it
State: 1134
shell temple
Reposted for:
warrior8414
Observation:
It’s disheartening that despite countless players feedback, numerous events remained bugged. They are not addressed or fixed. These are recurring problems. Some in years.
The recent incident involving incorrect items in the Value Slot Store is particularly concerning.
Invading our backpacks is an invasion of players privacy and raises serious ethical concerns.
Consequence:
This compromises the trust and overall gaming experience for players.
Solution:
The player urges the development team to prioritize comprehensive bug fixes and adopt more transparent and player-friendly solutions. They emphasize that respecting players' privacy should be paramount, and actions compromising this trust are unacceptable. Also, the recurring bugs undermines the overall gaming experience.
State:
All states
29 🔼 ; 1 🔽
long tusk
Observation: In game mail made it sound like Ray’s Place was going back to normal… players were excited. Got in game today and only 1 spot was changed to current gen on the wheel, leaving 2 spots still old gen. Just change it back to how it used to be. This was a disgusting act by the devs to get everyone’s hopes up that they were finally doing something right, but very Pat for the course that ultimately they just disappointed players even more than they normally do.
Consequences: Bait and switch moves like this lead to more and more upset players leaving game. When they do stay, these kinds of moves lead to less and less spending by the groups where there is the most opportunity for spending from. Whales are gonna spend regardless. The mid and low spenders see through the 💩 and stop spending when they feel taken advantage of.
Solution: Restore Ray’s Place to ONLY Current Gen Hero capsules. Change the historical chests to current capsules.
ETA: Not even getting 1 current capsule in 21 spins is not okay. But hey… seems to be fine by the devs. The current capsules seem to have been added to the wheel just for show. Seen reports of only getting 4 in 70 spins and 12 in 120 spins.
shadow plinth
Observation:
Ray’s place was said to be current gen. 1 tile out of 3 possible was added. 120 spins yielded only 4 current generation fragments. In other states you removed a tile so it only has 2 possible. You even only give us half the amount in vouchers.
Consequence:
I will not spend on Ray’s or vouchers anymore. Not a dime, not a bio. You can fix it or not, seems to be a hot topic you chose.
Suggested Solution:
3 tiles of current generation heroes with normal drop rate. Or get rid of limitless before generation 12.
State number
834 (1 tile current gen) 996 (2 tiles instead of 3)
shadow plinth
Observation:
The gold crates received in Rays Place spins have not given me the hero Maddie completion frags I have asked for. Have traded over 30 crates and received nothing, not 1 Maddie frag received.
Consequence:
Great disappointment and lack of confidence that the game will give rewards as stated
State Number
589
Solution
Give the correct trade please
untold raft
Observation:
F2P and low spenders can't kill level 7 mines
Consequence:
They are getting even less rewards which widens the gap even more, they feel excluded and less interested in the game
Suggested Solution:
Lower the defenses in the mines!
State number:
589
hushed stump
Observation:
Territory Relocators need revamping.
Consequence:
It has no other use to date.
Solution:
Make it so that R5 can use Territory Relocators to rearrange the Alliance hive.
State:
All
Observation:
Dreadbeasts or Infected Fiends disappearing AFTER they get rallied on.
Consequence:
Wastes players' time, especially that these Fiends don't have a countdown timer before they disappear from the wilderness.
Solution:
Make it so that said Dreadbeasts and Infected Fiends don't disappear after they get rallied on.
State:
All
shadow plinth
Observation
The gold crates received in Rays Place spins have not given the Maddie fragments I have requested. I have traded over 30 crates and received nothing - not 1 Maddie frag received, nothing received.
Consequence
Great disappointment and complete lack of confidence that the game will deliver the rewards as stated. Loss of bios and spend on the Rays place spins to get the crates.
Solution
Give the correct trade rewards as stated. Compensate either for list bios used or provide the rewards as requested.
State
589
shell temple
Reposted for:
awakenii
Observation:
No more Underground event
Consequence:
Events now are taking away the joy of playing the game. While Underground was fun and a much better than the current events now.
Solution:
Please bring back Underground event.
States:
All
4 🔼 ; 1 🔽
jade sluice
Observe:
From G15 onwards, Gold Fragments (general) cannot be changed to individual for each hero
Result:
Must use a large amount of gold fragments (general) without receiving any points from svs,sotf,throwdown. Even though the gold fragment value is the same
Recommended solution:
Please open the conversion of Gold fragments (common) to specific for heroes of generation G15-G16-..... or calculate points for Gold fragments (general)
Number of states:
670
main holly
Observation
Rays place
Consequences
after saying they swich rays place developer still do nothing they put only 1 crate for 1 hero 16 gen tnx again for disipoint us n player
Solution
Provide current Gen heroes in rays place.
By player= Eqvilibrium#7057
upvotes 21 downvotes 3
jade jungle
Observation:
hero and general fragments
still in vip still as rewards everywhere
svs doesn't even give points for hero fragments anymore
Consequences:
most wait for events where they can get points
Solution:
either let us exchange general fragments to capsules or finally let us get points for using them in svs prep and sotf!! this is so annoying and ridiculous
jaunty karma
Observation: If someone accidentally chooses a mine slot that is already taken, there is no message advising the attacker of that. The report also only shows the attacker hit a “mine guardian”, not an actual person
Consequences: If people click without really paying attention, they end up attacking people without meaning to or knowing until someone tells them
Solution: Make it so if you try to occupy a slot already taken it tells who you are attacking and provides a report showing you attacked someone instead of a bot
prime lodge
Observation:
You gave us 4 generations at once (gens 13-16), without announcement or explanation, which disrupted the natural 9-month development cycle. This solution creates an imbalance by matching 15th generation states with 12th generation states.
Consequence:
The abrupt release unfairly disadvantages our states, hindering progress and limiting competitiveness in events. At the same time, you made the 13th-15th generation equally valuable and added a type-related strategy. It is impossible to upgrade 12 heroes for F2P players and low spenders. Other states had an advantage in obtaining important items for 13-15 generations in various events, leaving us with a significant development/strength gap.
Solution:
If you want fairness (the reason the developers gave for rolling back the codes), give us the opportunity to be competitive and make up for the interrupted 9 months of progress. Reveal to us heroes of 13-14 genes in accordance with their rank or give us the required amount of potion and capsule fragments. Be honest, admit this idea of yours to equalize the states as a failure! Address this imbalance to ensure fair play among all states.
State: 625-714.
visual bronze
Observation:
Ray’s place steals my Bios for small rewards
Consequence:
I spent 160K bios to make 120 spins and got 28 Capsules for the new heroes (Gen11 in my state) and 30 Boxes for old hero’s. I was unlucky and did not hit the new hero reward on the wheel. In the old boxes are no hero capsules for e.g. Magnus, Arthur, Cortnes. Its impossible to make progress with this hero’s or finish the Troll squad.
Suggested solution:
Please change Ray’s place as indicated in the attached screen shots.
States: 848 and many others
golden jungle
Observation:
Cross gen states as a solution for drying up matching pools
Consequence:
The cross gen states (all of them, current AND previous) are forced into a matching pool without a fair matching.
The matching system does not include the skipped gens and the cross gen states get no means of upgrading the hero gens.
The cross gen states are significantly weaker and get more and more weaker due to missing rewards (because of the new matchings)
Suggested solution:
atomic socket
Observation:
All skins the devs put in these stores are old and can't be tiered up.
Consequence:
I'm stacking skin tickets being absolutely unable to purchase anything because they're old skins and I got them all already. Haven't been able to make a single purchase in this store for over a year.
Suggested solution:
Add recent skins and skins that're able to be tiered up.
short valley
Observation:
Many states got multiple generations of heroes at once and getting match in many events with players from states who were getting heroes generations one by one.
Consequences:
Throwing us into one bracket with other states works to our detriment, we are unable to play on fair terms, because it is impossible to improve so many heroes to a playable level in such a short time. This causes that were losing in different events and we losing will to play.
Suggested solution:
Delay next hero generation in involved states and put them into separate bracket to let players to catch up.
By player: elizabeth1223
State: 676
bold geode
Observation
In the past, to improve our heroes we needed hero fragments and hero badges, which were obtained in the VIP and in many events. Now with the new system of completion capsules and completion potions it is very difficult to upgrade or save to upgrade new heroes.
Consequences
too many heroes not being able to max them out with shards not arriving
Suggested Solution
Update rewards with general completion capsules and completion potions. Create a conversion system to be able to exchange golden shards for completed capsules and golden hero badges for completed potions
Tocho
State182
golden jungle
Observation
In the past, to improve our heroes we needed hero fragments and hero badges, which were obtained in the VIP and in many events. Now with the new system of completion capsules and completion potions it is very difficult to upgrade or save to upgrade new heroes. For the cross gen states it is all even harder…
Consequences
too many heroes not being able to max them out, since the new system made it more difficult AND the cross gen states got multiple gens simultaneously, but only with the regular means the older states get as well.
Suggested Solution
Update rewards with general completion capsules and completion potions.
Give the cross gen states more possibilities to gain on the backlash they got.
rugged elk
Observation
Several currencies and upgrade items in the game do not correctly indicate where the item may be earned/acquired.
Consequence
KG is missing out on an opportunity to streamline the process for players to make purchases. If we're trying to upgrade something which needs a specific currency, when tapping on the "+" box beside that currency, (usually in the top-right corner) a window opens to show where that currency can be acquired. The information in this window is almost ALWAYS incomplete and sometimes even incorrect. E.g., it simply directs you to the Bundles menu when there are no bundles to buy that particular item. There are often several other ways to either earn that item via events or bundles/in-game stores to buy that currency which are simply not listed. If a player needs Completion Potions and an in-game store provides them, list it and provide a shortcut to jump to that store. If that store requires a currency to buy the Completion Potion, provide a shortcut to jump to the event where it is earned or the bundles where that currency can be purchased outright. The smoother this process goes, the easier it is for players to directly acquire what they want, and this also creates a more convenient purchase process.
Suggested Solution
Correct these currency "where to get" menus. It's within the best interest of KG's business model to create the shortest, easiest navigated route possible between establishing a player's need for an item and the menu to purchase or earn it.
State
All
edgy girder
Observation:
F2P and Low Spender is very frustrating about this Balance changes in Survivor Royale from Shrinked area, Barricades, Antidotes, Survivor Crates, etc
Consequence:
They are getting less rewards in end of the game
Suggested Solution:
Now I will raise my anger for this one
And revert all changes for Antidote and more Pacemaker drops on house
Note: Do not react with 📁 because devs never respond this
State:
All
empty phoenix
Observation: ray casino crates and value voucher
Consequence: there are heroes missing from those crates
Solution: add the missing heroes
Stated all
rocky heath
Observations: players are able to use banners too frequently.
Consequence: it is very disruptive to chat.
Suggested solution: limit the number of banners allowed per day, or raise the cost of banners
State number
ALL STATES
stuck flint
Observation:
I‘ve got 7 !! Temperest Arms finished but not even 1 with ultra rare talent…. Proud to be Rank 37 in State without possibility to have a progress in my Acc or Stats…
Consequence:
sucks
Suggested Solution:
Do nothing as usual and watch ppl leaving
State: 795
copper jewel
Observation:
Resonating heroes in voucher store are not really worth it anymore. Not for rally leaders, who already have Olly and Dylan maxed and/or are definitely more interested in new heroes, and not for f2p players, who are rapidly falling behind and probably have a better chance to get Ada from Gashapon, than to keep trying to upgrade Dylan, for example.
Consequence:
No point in wasting your resources on vouchers = useless "event".
Suggested Solution:
It's actually very simple - bring back legendary resonating fragments. Yeah, you can strictly limit the amount we can get, but at least give us that chance. That way getting vouchers during that event and actually buying fragments will make sense. To save them for later, waiting for new heroes. To finish that upgrade, for which you need 5 fragments but no way to get them anymore, etc. You name it.
State number
336 and any other older state
split lotus
Observation:
Purple hero frags as stage rewards (prep) and in general are useless
Consequence:
I get less rewards.
Suggested Solution:
Make them gold frags instead for all events
State number
755
rich kelp
Observation:
KG ignored players feedback yet again and made a stupid change to rays place to claim they "listened" to us.
Consequence:
Leaves players ever increasingly frustrated and provides more reasons to leave the game.
Suggested Solution:
Make Ray's Place how it was before you made these changes and asked by the community.
Get rid of the generic resources, hero level exp books from possible spin rewards and replace them with completion potions.
For the hero capsules boxes, make one generic box that contains all hero gens that a state has advanced through so far which contains the respective capsules and potions.
This would allow players to focus far better on the hero they want and give much more incentive to paritpcate in the event.
As for the number of spins done crate rewards, these are fine as they are however. Given the ever decreasing ways to obtain bios the bio cost should also be reduced slightly or the spin crate rewards increased slightly.
State Number:
597
@meager flame / @rugged silo / @high bone
shell temple
Player:
sparta_12
Observation:
Stuck on matching screen in Survival Royale until timer run out. But when I tried to enter again, there’s a “finished the game started” pop up and it won’t allow me to join.
Consequence:
I got very little rewards and used my attempt.
Solution:
5 🔼 ; 1 🔽
heavy cosmos
Observation:
After the introduction of 13-16 generations of heroes in the state is not possible to find fragments for the heroes of 12 generations for F2P players.
Consequence:
As a result, F2P players cannot normally pump the heroes of 13-16 generations, nor to prove the 12 generation normally, which leads to the discrimination of these states in relation to the states whose development has been allocated for the development of each generation. And these states have no chance for victory. It is as if the Olympic and Parollipian Games were combined in one game. And we know how developers are always worried about fair and equal conditions for all, except for F2P players.
Suggested Solution:
Prove that you care about fair play at all times, and not just when it benefits you.
Give compensation for fragments to the states in which immediately introduced 13-16 generation of heroes, if you certainly do not do not care about the players. If you don't give a damn on the players and write. Only cash bags are worried.
sullen badge
Observation:
Now even purchases too depends upon luck....
Consequences:
u pay to get some material not to gamble....
Suggested Solution:
I’m not investing a penny from now on
** 12 upvotes & 1 downvote **
Player : nik0577
keen mural
Player:
B1g P0ppa
Observation:
Troops took from my account.
Consequence:
I was 627 ml power last night, 577 ml power today, lost 50 ml power. My average troop power per troop is 88 power per troop. 50ml/88 power per troop it 568, 181 troops/1282 troops trained per batch is 443 trainings times 13.3 hours per training is 5894 hours. They only gave me 4562 hours of troop training hours. They took an extra 1332 hours of troops trained from me or 128,103 troops missing. All troops trained since that date were taken, not just troops trained on the date of the gift from SoS. Players did not ask for the gift and could only assume that it was a legit gift.
Solution:
Fix your bugs please.
Compensate us for State of Survival's mistake. Reevaluate what you took took from players and properly compensate us. (State 1144) Ticket # 1066626
tranquil aspen
Observation:
After every update players have to double-click almost each menu, cause game need to download some more resources, and instead of opening a menu or showing you craft result, you get “loading resources” message
Consequence:
It irritates everyone, it makes you double-click each menu after update, and you also can’t see results of first energy conversion unit or tempest arms crafting after update, or cranking gashapon.
Suggested Solution:
Make the game download ALL resources it needs for comfort play.
State number
629, but guess if affects everyone
On screenshot I clicked “Collection” FIRST time after update. Nothing happens, this message appears. After that I have to click Collection again, and it will work till next update. Same with each and every menu and crafting results.
cobalt briar
Observation:
Paradise is full! You keep offering new statue in different events but there’s lack of space for us to put!
Consequences:
Players cannot put those statue or decoration in paradise. If they hide those statue, they cannot get the ‘splendor points’.
Suggested Solution:
Extend the Paradise for more space!
shy oak
Observation:
And again, we got four hero generations at once and material to upgrade only one. With the bad Ray not even that.
Consequence:
We have 9 month less time to upgrade heros over events, which is not the way to make states equal.
Suggested Solution:
For every gen 16 fragment we get 3 gen 13-15 fragments and the same for potions.
State number
671 and more
It won't change anything but i post it anyway 🙈
Observation:
Level 7 crystal mines are to hard to kill for f2p and low spenders. Here also the difference between lvl 6 and 7. There is no reason to make them that strong
Consequence:
36h of healing after 3 attacks
Suggested Solution:
Make it easier to win.
State number
291; all
sullen badge
Observation:
Dreadbeast rallies gives no points for SVS Prep.
Consequences:
As Dreadbeast is considered as infected fiend, points should have be given.
Suggested solutions:
Player : Belle#7859
raven sierra
Observation:
Consequences:
Suggested Sulutions:
fast hazel
Observation : Chris, Ada and Leon are limited edition heroes for Resident Evil collab event. Chris's frags aren’t available anymore.
Consequences : the players from states without limitless couldn’t know and won't be able to evolve these heroes further since their frags to open their skills will be missing (thanks YouTube, now I know I needed 50 extras Chris frags)
Suggesting solution : promise to add substitute frags for these heroes when the state evolution will be open for limitless.
States: all states with the event without limitless
raven sierra
Obeservation:
Consequences:
Suggested sultions:
dusty plinth
Observation: duels is still a bad event especially as an older state. New states have over 100 + towers the older states have 12 towers total.
Consequences: this makes events like duels really difficult to play.
Suggested solution. Make the older states the same as the newer states with the same ammount of towers and alliance research centers.
fervent perch
Reposted : captainmarvel7802
Observation:
This new Alliance Throwdown defnitely doesnt work for smaller alliances.
Consequence:
I have had already 6 players quit since they are not interested in buying to earn points. I feel the same way at this moment. This was fun but now just not worth it anymore. 😔
Suggested solution:
10🔼1 🔽
urban crater
Observation:
Alliance Duel now has almost no way for the alliance members to earn merit points unless they are in the initial rally. This occurs when the opponent wont/can't attack.
If the opponent leaves the buildings empty then nobody gets any merit score.
There is definitely an issue with using Towers to block territory but I will leave someone else to make that specific feedback.
Consequence:
The event is a great concept but it has become useless with the tweaks to the mechanics.
Suggested Solution:
Allow players to earn merit as the buildings are demolished or bonus merit once the building is captured.
vast aspen
Observation:
Duty Diligence Story Missions were launched a couple weeks before Completion heroes were launched. All those who completed them during that week and did NOT wait for completion heroes to launch (how were we supposed to know? there was no info on this), did not get any completion chips. Those who did NOT do them at all until after completion heroes were launched were able to get completion chips for each level.
Consequence:
This gives an unfair advantage over all the players who were diligent in completing them in the first place. Basically you punish those who did them when it was released, and you reward those who were ignoring them.
Suggested Solution:
Can you either re-enable them so we can complete them again and get the completion chips needed, or just give us the completion chips that we were supposed to get in the first place.
State number
1040
tidal quarry
Observation:
98% of players have a very full backpack. Items from old events, blue and purple fragments, fragments of old heroes, long ago pumped to the maximum.
Consequence:
Perfectionists smoke nervously and are dissatisfied with the fact that it is impossible to clean the backpack and actualize the things in it. Nerves, nerves, dissatisfaction.
Suggested solution:
In the New Year, give players A GIFT = the opportunity to get rid of old and unnecessary things, which have been accumulating for a whole year.
Come up with some kind of exchanger with any rate, even 1000 purple fragments for 1 gold, but people will be happy to get rid of old junk. Please.
shadow plinth
Observation:
People are not locked in an alliance during Migo based on the AD score. The merit leader board as it is based on alliance battle and personal performance let's you leave and come back last day to collect rewards.
Consequence:
This creates a loophole from which players can benefit, as score higher than they normally would do just by going in a smaller alliance for 3 days during this stage.
Suggested solution:
Give fair chances to all the players for this event. Resetting the score of people leaving the alliance and coming back when they please. Having an event in which our scores are based on an alliance should keep us locked in until the end.
sullen badge
Observation:
In today's infected cleanup sub event in the resident evil event , players are not getting the rewards.
Consequences:
Players are frustrated not getting their rewards and due to bugs
Solution: provide rewards and compensation
** 9 upvotes & 1 downvote **
Player: ca.simrat
pastel bridge
Observation:
Tanks for troops??? Like seriously you trying to kill your game?
Consequences:
Bye bye all the players
Solution:
Just pull the plug on the servers
snow sky
Observation:
King of the Hill is not fun for many players in our alliance and it is buggy. Many people like Reservoir Raid event much more. But because of KotH we cannot play RR every week.
Consequence:
We have to wait for RR for 2 weeks. Not fun. Too long to wait.
Suggested Solution:
Move KotH to another day for example to Saturday of the week when Alliance Throwdown runs. Please keep Sunday only for RR. We want RR every week.
State number
1175
forest cedar
Observation:
Devs ignoring user feedback and focusing on adding new features that do not benefit the users and lack value for payment. For example, the tempest arms allow lucky players to obtain powerful items with minimal effort while less fortunate players are compelled to use the trade system, which exacerbates the situation because of unrealistic exchange rates. And miracle vaults are never what they are advertised for.
Consequence:
players become more frustrated and are compelled to quit.
Suggested Solution:
Stop adding contents and focus on fixing existing issues.
Ensure players actually get what they pay for.
snow sky
Observation:
Tempest arms do not give points in SvS preparation stage. But they give points in SOTF.
Consequence:
No points for crafting Tempest arms before SvS. We have 2 bad choices today:
Suggested Solution:
Give points for Tempest in SvS prep.
State number
1175
little relic
Observation:
Tempest Arms feature have too much gambling involved. Gambling is addictive and unhealthy especially inside of a game, it could spoil some people lives
Consequence:
Players gets disheartened very easily and loose interest in game. Especially by seeing other players get ultra rare skills easily by pure luck.
Suggested Solution:
These are some suggestions that can help players a lot.
State number
1180 (any state with tempest arms feature)
empty phoenix
Observation: ray casino crates and value voucher
Consequence: there are heroes missing from those crates
Solution: add the missing heroes
Stated all
viral shuttle
Posting for player Spoodyy
Observation: Older States especially can easily complete all the Advanced Trap Objectives and no new objectives have been added.
Consequences: The limit is capped at 4bill points and rewards no longer increase.
Solution: Add new objectives raising the damage needed per tier, with rewards for those objectives.
State: 438
torpid wolf
Observation:
Events in older states still have old task making it difficult for veteran players to score. For example chief gear.
Consequence:
Players lose interest in event because they can’t score and end up no participating at all.
Suggested Solution:
Update the task based on the age of the state. Allow for the recycling of part to give points.
State number
All
molten seal
Observation:
We haven't got effortless progress for 2 months
Consequence:
It's hard for f2p and low spenders to catch up, difference between f2p/low spenders with big spenders are getting bigger, doesn't bring balance to the game, players will quit
Suggested Solution:
Give us effortless progress every week or monthly
State number
AllObservation:
SVS is acting the same as MM. Reinforcing buildings freezes ur screen. U need to wait 10 seconds before clicking something else. Quick heal has the same issue. Everything is laggy
Consequence:
Fix ur stuff because people already went offline for SVS in both states.
Solution:
Use some of the money ur earning from ur resident evil collab and spend it on improving the f'ing game
State:
KG HQ
rain coral
Observation:
Quick heal button in SVS is laggy and 1000 troops at this point is miserable
Consequence:
People are struggling with healing, hospitals are filling and they get to enlistment
Solution:
Rework quick heal button and make it available for all events, not just SVS.
States:
All
shadow plinth
Observation: multiple buttons appear for events, some more topical then others. Quick heal being far more relevant than koth or crystal mines for example.
Consequence: more useful buttons relegated to extra clicks in the menu or have to log in and out multiple times to get desired interface
Solution: allow user specified preferences for which buttons are on main screen
States: All
shadow plinth
Observation: the times for svs/cc are not feasible for North America
Consequences: it alienates a large portion of the game. At best it forces players who want to participate in these events to be up at 1am-4am depending on time zone. It also after a period of time if you don't want to be up at those times, causes ppl to quit or stop spending bc of the feeling of being left out. Also it hurts some states as a whole if ppl can't be awake at these time.
Solution: allow states to pick times, and not 5 times slots and we have to pick 4. We as players can work out times with other states or in cc within our own state. At worst you could even rotate the times by pushing it 6 hrs each month. Ex: 10utc 16utc 22utc 4utc then at some point every country gets alienated. Anything pretty much is better than 1 set time.
State: all
zinc glen
———————————————————————————
Observation:
There is no way to forfeit a Survival Royale match.
Consequence:
Reduces impact factor towards player quality of life.
Suggested Solution:
Introduce a mechanism by which one can forfeit a (presumingly unwinable) Survival Royale match while still achieving the Migo task requirement without having to commit the unnecessary time needed to “complete” the match.
State Number:
536
———————————————————————————
———————————————————————————
Observation:
There is a lack of casual, non-competitive gameplay within the Survival Royale event.
Consequence:
Reduces impact factor towards player quality of life.
Suggested Solution:
Adjust the Survival Royale event such that there is a casual game mode in addition to the competitive game mode that currently exists.
State Number:
481
———————————————————————————
———————————————————————————
Observation:
Farming Crystal mines results in an unnecessarily large number of injured troops.
Consequence:
Reduces impact factor towards player growth.
Suggested Solution:
Reduce, but preferably eliminate, the injury component associated with farming material from Crystal mines.
State Number:
249
———————————————————————————
sullen badge
Observation:
your product is literally faulty. The game does not work. It is broken. Companies normally don’t sell faulty products willingly unless they are criminal. You guys aren’t criminals, are you?
Consequences:
All existing events are just unplayable and this is unacceptable to have a product of poor quality for the players
Solution:
fix the game. SIMPLE. It’s the ONLY PIECE OF FEEDBACK YOU TRULY NEED RIGHT NOW.
FIX
YOUR
BROKEN
TRASH
PRODUCT
State: a live beta server hybrid test state that’s not a test state but used as a test state
** 10 upvotes & 1 downvote **
Player : _willdawg
raven sierra
Observation
There was no information about duty call beeing removed from weekly list of events..
Consequences
Some players bought bundles and didnt use tham and now the darts are just rotting in the bags, where we couldve not bought those packs in the first place, or bought an entirely different bundle.
Solution
Bring back duty calls or compensate those people who still have darts in their bags..
worn bloom
Observation:
there many bugs in a game
Consequence:
players get upset and bored when doing events with bugs and maybe quit
Suggested Solution:
stop add more new states or new future to a game until fix all bugs
State number
all states
shadow plinth
Observation:
Player is dissatisfied with the KoTH event and the bugs related to KoTH and yesterday's SvS.
Consequence:
Player was unable to play properly as the events are meant to be played.
Suggestion:
Player would love to get the MIGO points for KoTH completion, which was errored due to bug.
Player would also like to have the troops moved out of enlistment and the 20% given back as the revival kits did not work as expected. Player has lost a lot of troops (20%) and a lot of them are in enlistment (screenshot shared) due to this issue.
State: 783
IGN: ▪︎The Lion▪︎
heavy cosmos
Observation:
Many F2P players with generations of 13-15 heroes asked developers to compensate for the fragments of these heroes. To which the developers offered discounts on these fragments for money bags. This looks like bullying.
Consequence:
F2P players feel humiliated and delete this game. The developers once again show how much they don’t care about ordinary players.
Suggested Solution:
For once, let the feedback be heard by 95% of players, not 0.05% of players.
State number
all states
torpid kite
Observation:
Mines are attacked so players can't shield and gather from them
Consequence:
For events like svs or Kill event players will loose hours of not being able to gather due to the possibility of being attacked even if they port to the mines a shield takes 30 minutes before you can put back one and very easily can be zeored in that 30 minutes so they are forced to stay on or hope for the best if offline .
Suggested Solution:
Let Crystal mines be gathered when shielded.
Optional feedback -Would be nice to low down the time to gather of crystal mines because if you are busy or something happens , no WiFi you can loose hours and to send marches out may become later and later inconveniently .
State number
AllObservation:
There are too few events in the game to spend huge amounts of money. Everything has already been purchased and I have nowhere to spend $10,000,000.
Consequence:
Moneybags are upset that in this game the developers do everything for the poor and leave the game.
Suggested Solution:
Remove all events where you don’t need to spend money. We want everyone to spend their money honestly and in large quantities.
State number
all states
torpid kite
Observation:
The duty rate seems to have a mind of its own , sometimes fast, sometimes slow . Right now mine is going up 2 digits fast pause 2 digits pause I am gathering, clean hospital and that's how it is going up ,very slowly wirh pauses but other times I don't do anything and it is really fast .
Consequence:
Many players does not understand an important feature in the game because it works on its own . The maxed enlistment and rate also needs drastic improvement
Suggested Solution:
Give us a well detailed explanation of the enlistment office with tips to speed it up and has it functioning as it was explained to.
Increase the size
Increase the duty rate
State number
All
shadow plinth
Observation:
Too many left over VIP point cards in everyones backpack
Consequence:
They have no value anymore
Solution:
Make some new VIP levels
State:
All
hushed stump
Observation:
KOTH matching for Legion 1 should only be based for players who are registered.
Consequence:
If the registration mechanics are like MM, then KOTH shouldn’t be asking for specific players to be registered. Also, being outnumbered lowers morale and decreases willingness to participate in future KOTH events.
Solution:
Make KOTH registration like RR registration, only based from registered players.
State:
121
weak rapids
Observation :
There were a bug in KOTH today at 3 utc. We cant enter that event and always reload everytime we tried to join.
Consequence :
We lost opportunity to get a lot of rewards and couldn't complete our migo task.
Solution :
Fix that bug and give us a worthy compensation, not just 300 biocaps and some resources.
State :
655 and many others
last socket
Observation :
We were told that it was necessary to pick 4 of the 5 time slots because King of the Hill matching is more difficult. Due to this tournament, some alliances are being matched against opponents who did not even register, so they are facing zero opponent players or teams of players who were matched based on a large number of players who have left for other alliances or quit the game, and the players who remain have no opportunity to earn points. Clearly the tournament shows that the King of the Hill match making is not being given nearly so much thought and the massive inconvenience of picking 4 of 5 times is not justified. Picking 4 time zones means that the developer is simply not treating our personal lives and Sunday plans with respect.
Consequence :
Players are unhappy.
Solution :
Allow us to pick 1 time for the Reservoir Raid and King of the Hill events. The matching might be terrible sometimes, but at least we can only register players who guarantee being available for 1 time slot.
State :
All
narrow dagger
Observation:
Price of plasma and plane components has increased. - 6 pearls for 14 plasma and 10 pearls for 3 plane formation system components. Crystals have gone up too, it was 6 pearls for 5 before but now it’s 10 pearls.
About plane formation - it's price already extremly high for the number of stuff we need to upgrate it. It never appears in other events (i can't count 15 comoponents in random events as possible way to get them). So this is the only way for f2p to get them, and you increase price even though it's already extremely high as it's now is the only way to get them.
Consequence:
Players are unhappy as they have to spend more money than before and some players are more at a disadvantage compared to those who can spend more money,
Suggested Solution:
Return price of plasma, plane formation system components, crystals back as it was before
State number
597
grizzled mantle
Observation
You failed to fix throwdown. The targets and the points on offer for tasks are well off kilter
Consequence
Unknown other than people are still unlikely to hit targets. Hope your revenue suffers
Suggested solution
Either set the targets back where they were or make the tasks 3 times their current value.
torpid kite
Observation:
The devs are totally out of touch of the majority of players and never implement the suggestions we have been pushing. They even have the audacity to post developer feedback and proud of the changes that still makes things extremely difficult to achieve. This is from one group of level 10 , so this task is failure. Either I need to train t11which I do not do or have to train multiple t10 just for 1 challenge
Consequence:
Unhappy , frustrated players
Suggested Solution:
Give back the fists so that 1 batch of troops could typically do it.
Points are still too high for TD , the game is not active and many states only has 2 or 3 active allainces after that most alainces has just very few active players and dead settlements .
Please stop reading just the base problem of feedback and read the suggestions properly and don't think of just the few top ranking players but the majority
State number
All
wicked swift
Observation:
We complained about the new Throwdown due to almost unobtainable benchmarks. We asked that you give back our favorite task of training troops. You gave it back to us! I was very happy to see it UNTIL I saw the requirements. For the same number of points we used to get we now have to train 10 times the number of troops.
Consequence:
This feels like a slap in the face. We ask kindly that you take care of certain issues that make gameplay difficult. People are very upset about this. Throwdown was already a tedious event. Now, one of the most hated.
Suggested Solution:
Stop driving your customers away.
State number
All states
worldly eagle
Observation:
delete throwdown forever, exclusives are unattainable and now troop training is absolutely a joke
Consequence:
players stop wasting items
Suggested Solution:
again delete this waste of a event you have broken it beyond repair
State number
for all states
shell temple
Player:
commanderx99
Observation:
Event: King of the Hill
Issue: Troops
T1 & T6 Troops seen in battle reports even though player has enough T9’s.
Consequence:
This is making the march weaker than it actually is. Resulting to defeat.
Solution:
Fix this. Use stronger tier troops in KOTH.
State:
1200
lost ginkgo
Observation:
Throwdown is still a mess and too expensive. Severe lag still exists during events like SvS, RR and MM where reinforcing is several seconds delayed thanks to it. Plus lag causes rallies that were timed to land together to be seconds apart. Promised new feature slowdown isn't happening due to addition of Tanks and more Collection sets. Bugs that have been reported years ago still aren't fixed.
Consequence:
Only negatives.
Above mention events are being ruined due to lag.
Many people are quitting due to the extreme cost to stay relevant and as rally leads. Last two months have had a Dino Skin and 3 Heroes Released, plus with it being Migo current cost would be in excess of €20k.
Only positive? As more people quit, weaker players slowly move up the strength ranks as they pass strength of players who left. Though it takes a while.
Suggested Solution:
Fix the Server lag, quite obvious your current spec servers can’t handle a large amount of battle calculations all at once, that’s why it needs to push them back which causes the delays. There’s a bunch of ways to fix this, plenty of them messy and hell to code, just get better Servers. It’ll be less of a headache than say making a new Battle Mechanic that less of a tick cycle. Lords know you’ve made enough money to get them.
Actually delay new features like you promised. Make them more spaced out and test them properly. Use PTR and follow the feedback about events, many told you not to change Throwdown but you did anyway.
Return Throwdown to the old tasks. 1820k Troop Training tasks is stupid and unrealistic. If you’re insistent on the new way, at least fix tasks like that to be more realistic.
Fix the bugs. You have bugs in the game from 3 years ago. Fix them before adding new stuff or messing/changing with more events!
State number
42
shadow plinth
Observation:
Player has been playing the game since 2019 and prefers the introduction of newer states as it used to be back then.
Consequence:
The increased frequency of newer state introduction (from 2023) has diluted the player base between them which is causing the states to either become inactive quickly or become boring for players who are willing to stay. This is causing the players to either move out (payers) or lose interest (low spenders / F2P). Whereas the older states survive the state transfers; the newer states suffer them. Even though there is an option for state merges but by the time it is taken care of, the players in these states would have stopped playing or moved out.
Suggestion:
Please slow down the introduction of newer states and focus on getting the bugs rectified so that the players are able to cope up and the states player base are not diluted to the point where inter state event participation and competition are not affected.
Player Discord ID: Sareh
rotund island
Observation:
High lvl Cristal mines are too difficult to attack and causes to many injuries
Consequence:
More than a day of healing for a daily event.
Suggested Solution:
Reduce resistance in the mines
shadow plinth
Observation: whales destroyed pow! They making a team of 5 whales and they have no hubby except to play 24h a day pow!
Consequences:
Many players who like pow are not able to play, what's the reason of playing!!! losing intresst and make them leave the game!
Suggested Solution:
Remove team making or put those whale teams vs another whale teams, not against some random players!
nova frost
Observation regarding bunkers:
You are punishing active alliances by not giving bunkers the revamp is desperately needs in terms of rewards and how the first occupation works.
Rewards are two years outdated. Even the war buffs mean nothing now since all the updates from since the Behemoths arriving, to where we are at currently so these war buffs are almost redundant. In summary, all the rewards obtainable from the bunkers are truly outdated. And to add to that, if you have a fully active alliance there isn't enough rewards go around or the rewards are very minimal when spread out between everyone in the alliance, so that's another issue.
The other 3 crates you earn from the bunkers also need looking into.
The ONLY rewards that is slightly appealing to players for attending bunkers, is the first occupation crates because of the speedups. And this is also another issue... because only 60 players at maximum (1 FF and 2 bunkers at maximum in our state) can get first occupation rewards.
Consequences:
My alliance is 100 players active. It's very unfair for lots of players to miss out and suffer, it's not easy each week with players being frustrated that they couldn't get rewards because you limit 20 players per rally to get first occupation.
And lastly, that the total rewards you get isn't enough so there are many that either miss out or get very minimal.
Suggested Solutions:
• Just change first occupation so that the whole alliance is rewarded the "First Occupation crate(s)" upon being the first alliance to occupy the bunker. It would also put a stop to players in alliances missing out who are rallying the bunker because someone solo's it.. which just ruins it for the other alliance(s).
• Update old and outdated bunker crates/rewards.
• Fix the total amount of rewards you get that you can distribute to the alliance so it accommodates full active alliances.
sullen badge
Observation:
Consequences:
dont complicate stuff you ruin rays place now you ruin aliance trowdown with so hard get poits need spend lot fix that n change like was it before dont ruin game more
Suggested Solutions:
** 12 upvotes & 1 downvote **
Player: Eqvilibrium#7057
State: All
Observation:
Game is crashing about 30 times a day. SOS your game is BROKEN
Consequences:
It really disrupts the gaming experience during events or event simple daily task
Suggested Solutions:
To fix enhance your servers and and fix bugs and lags
** 5 Upvotes & 1 Downvote **
Player : _willdawg
bold geode
observation
The states have less activity and are increasingly empty, in the past the capitals or the SvS could be seen how the gray capital area was filled and the game worked correctly.
Consequence
People get frustrated, live with empty alliances or are in charge of 5-10 alternate accounts to be able to carry out events correctly.
Suggested solution
Clean inactive account statements, offer a solution to free yourself from alternate accounts and mainly increase the possibility of transferring to states easily and with low cost and being able to fill them with people like in the old days
Tocho
State 182
rain coral
Observation:
Devs are constantly trolling their player base. They give false hope that feedback is heard, then they do nothing about given feedback or make events in question even worse like it was with Throwdown.
Consequences:
Players are angry, upset, some are leaving the game, some stop spending.
Suggested Solutions:
Fix your game in accordance with given feedback. It might give you more profit as people might spend more if the product they buy is actually working or giving some results.
sour wasp
Observation:
Golden Fists was gone, now it's back... With only a tiny difference(!) In our state, this used to be completed with 125K power. Now 1270K is required. So thousands goes millions. And the score it gives has also dropped a lot, only +450.
Consequence:
It takes days of acceleration to complete a task. It never makes sense on this score. We think it's an error like accidentally adding a zero.
Suggested Solution:
Make Golden Fists as valuable as before. The extra zero should be subtracted and his score should be brought back to +700. (The purple one should be adjusted similarly.) Give back us the Golden Fists we've been waiting for.
State number
1125
dire solar
Observation:
Rising cost and increased requirement to spend is alienating a large part of your player base.
Consequence:
Players even in a p2w game would be more likely to spend if things cost less and you did not need to buy everything. Some events now will not even give f2p any chance to play at all. It has stopped low spenders and slowed down mid spenders.
Suggested Solution:
Provide solid content that is cheaper and reduce the only way to take part is to buy activities to 0. More players will spend if bundles are cheaper and if they arent being asked to fork over money for everything.
State number
all states
fallen vessel
Observation:
Visual Effects
Consequence:
There are a lot of visual effects that hinder fluidity.
Suggested Solution:
Install a feature that allows players to turn of all the HQ Skin effects, the wings, the sentinels, everything and it will greatly reduce the epileptic fit we all endure looking at it.
State number
All
Observe:
Chief level has been at 60 since the game's release.
Result:
With so many Chief experience cards left over, it becomes useless and can only be recycled for rss
Recommended solution:
Increase chief max level to 100 or higher to give players something to aim for
state number
All
Observation:
There is very little to do in the Resident Evil event; it is a running theme for most events now.
While the Resident Evil event does have a journal where you may complete tasks and play the two short mini-games for additional journal entries, there is no real incentive to do so based on the poor rewards and limited opportunities to earn the one reward we wanted, which was fragments for the new heroes. (No one has cared much about the statues.)
Other than completing the initial hero trials, there is no way to get fragments for the new heroes. You may buy packs that give you chances to buy them. They even removed receiving the additional fragments you earned for taking the chance to get their fragments after Chris’s section.
Consequence:
With a lack of play aspects to the pay-for-play setting, players have stopped investing money and time into the game and event. Many players are uncomfortable and have quit due to the developers' new gambling-centric playstyle and purchasing options.
Solution:
Return to the event style from Halloween 2022 and Lunar New Year’.
Have events that coincide with SOFT and Bloodsport; allow us to earn rewards 24/7 through hero trials, killing infected and gathering resources in our settlement so that we receive ‘candies/chance rewards’ to use to complete primary rewards and time-themed bosses (aka. Stitches/Nian Beast).
Let us earn ‘chance’ rewards more organically again throughout events that we use to fight time-themed bosses (aka. Stitches, Nian Beast) for rewards and to complete secondary reward fields.
Let us invest in the future of our gameplay again through our choices versus our paychecks; you will be surprised by how many players return to spending versus taking a break.
State:
All
patent galleon
Observation:
SoS announcement "Additional Notes: Materials consumed through dismantling and similar methods will also be counted towards task points."
A player would expect for example Tactical Guide -> Command Manual swap to be counting towards Alliance Throwdown and Journey to Glory, but still not.
Consequence:
It's not convenient for players to upgrade Command Manual skills in Hero Appoitment feature because Command Manuals don't count for any existing task in the game.
Suggested Solution:
2 options
Tactical Guide swap to Command Manuals should be counting as "use of Tactical Guides".
Don't make backwards swap from Command Manuals to Tactical Guides count, that way players won't just grind points, but will be just allowed to upgrade old skills for points.
Or make double condition tasks counting both Manuals and Guides for Throwdown and Journey. No reason to limit all tasks only to Guides.
State number:
Every state
sullen badge
Observations:
Alliance TD - Gold fist points low
Consequences:
Player are struggling to get points for Td
Suggested Solutions:
** 10 Upvotes & 1 Downvote **
Player: .white._.wolf.
Observation:
Some strong players form a super team in path of water and it is impossible to play a game due to power imbalance.
Consequences:
It’s frustrating to find a match which we can enjoy peacefully.
Suggested Solution:
They should only be matched with teams of similar power or they are not allowed to find a match.
** 20 Upvotes & 2 Downvotes **
Player: dominicpang
State number
All state
shadow plinth
Observation:
heist, the rewards box went missing and took shutting the game down and opening it again to bring it back.
lag/crash, it’s hard to spend longer that 15 minutes in game without getting kicked out
Consequences:
Frustration. We know how the game should and can work but lately it’s so full of glitches or poor ideas (throw down) that it’s getting less and less fun to play. People are going to leave.
Suggested Solution:
STOP 🛑 bringing out new stuff when your game is becoming increasingly more glitched and unstable. FIX 🧑🔧what is there first and fix it fairly in a way that’s accesible to all players.
State number
1076
brittle viper
Observation: 46k dollars for future christmas event LMAO, are yall kidding?! 😂😂 New Heroes here and there, people struggling with upgrades and answer - “we wont give u anything for free, but there are cheaper bundles”.
“Hey-hey-hey we are here with new FEATURES”. Nothing of ur events is actually a FEATURE for players. This game doesnt worth even a cent rn.
SOS from actually not a bad game became RIDICULOUS.
Concequence: people are quiting the game (YEY, they will be able to waste their money on good things, not on buggy stuff)
Suggested solution: Slow down! Yall cant earn ALL the money of the world.
State number: 876
empty phoenix
Observation: plasma tanks
Consequence: another expensive feature requiring tons of amounts of plasma
Solution: triple the daily free plasma we earn and triple the amount of plasma in bundle
State ALL
zinc mauve
``Observation: Your Lies and Disrespect to your players.
During the Anniversary Event, you made an announcement that due to a lot of feedback, you would be slowing down on new releases once the Anniversary Event had ended. This was welcomed by the large majority of the community. Since the Anniversary Event ended, not only did you ignore the feedback and your own promise, but the releases are coming faster than ever before with another new release already scheduled.
Consequence: Not only do you lose the trust of the community, not only do you lose the respect of the community, but the updates from the releases come loaded with bugs that most never get fixed. You force a new wave of players to leave the game and you show no shame in the fact. Very slowly even the big spenders are quitting.
Solution: Gain the respect of the community by delaying the plasma tanks and issuing an apology to every single player in the game for the lies you continue to sprout. Most of all, issue an apology to all your team on discord who have to put up with the aftermath of your kindergarten quality updates that you should be ashamed of. There is not a developing company anywhere to my knowledge that wouldn’t feel ashamed with the quality you hand out.
Player : mordor4289
State : all state.``
viral shuttle
Posting for player: ramonaaal
Observation: player States there is no fire or burn emoji in game
Consequence: players want more ways to quickly express theirselves that keeps in line with the game. This emoji could be used in Trap and other events where your hq could catch fire.
Suggested Solution: Add a fire emoji in game
State number: All
dense trench
Observation: this game is terribly abysmal trash bad
Consequence: makes players be bad
Solution: purge this game from it's ugliness, or just simply delete it.
State number: 666
lost ginkgo
Observation: Graphic for the Christmas Update is crap. Clearly someone just added a Christmas hat graphic on top and didn't care how it looked or blended in.
Consequence: Marketing Team looks lazy as hell. Just another hit to a sinking reputation.
Solution: Redo it or hire a graphic designer who can actually do their job
manic glacier
**Observations **
Hidden Treasures isn't an event
**Consequences **
None really. Its just in the wrong menu. Put it with the bundles.
** Suggested Solutions **
If you have to leave it where it is you need to make it f2p as well.
State
All
marsh tartan
Posting for Phantom
Observation:
Spending events have increased to an absurd amount just over the past 5 months and personally I have seen more players quit over the last 2 weeks then I've ever seen before. Just 6 months ago this game used to have one small weekly event per week such as lucky card and the odd time a festival event for Halloween which would cost about $400 USD to place high to get the permanent hq skin for placement rewards. 5 months ago was the first Astro Wheel which cost $2000 USD to max which was insane at the time being the most expensive event we had seen. One month later the Anniversary event was released costing $4000 USD to even be allowed to rank and even more to place high. One month ago my state had the Resident Evil event, Pearl event, hidden treasure, lucky card, special dino crates, astro wheel and more all happening at the same time. Less than 6 months ago it used to be one spending event per week like a single lucky card. Now we have a Christmas event that costs even more to complete than the $4000 USD anniversary event... At what point is enough, enough? Players spending $3000 USD a month can't even compete in the game anymore and get zeroed in one hit because the power gap is so absurd from these events the game has become unplayable for almost all players.
Consequences: The game is no longer fun or playable for any big spenders or lower anymore, only the biggest whales can compete. Players quitting are at an all time high from what i've seen based on all the states around me. Even the big spenders are quitting because they can't even keep up anymore. Your game is losing money by releasing bigger spending events because it's making so many people just quit the game. This game will not be around much longer if it continues on the same path.
Suggested Solution: SLOW DOWN ON EVENTS. Reduce the amount of money required to max out events. Reduce the amount of new items being rushed into the game. Fix the current bugs and issues before rushing new things as you are only focusing on spending and not on the player base.
States: ALL
edgy elbow
🟣 Observation:
Hey where is the robert hero
🟣 Consequence:
Players are unable to locate or upgrade him
🟣 Solution:
Return robert to value vouchers
12 Upvotes and 1 Down Vote
Player: King[H]an
cursive vigil
Observation:
Ingame Messages Block of the top screen of Troop Formations UI after today's update, you are not able to select any marches you prepared beforehand. Troop formation in crunch times is meaningless if you can't use them during Trap/ RR/ CC. The tab is blocked off e.g. in Trap with 30 -40 players for a whole minute, while you try to click the notification away and they keep rolling in.
Suggested Solution:
Either move the Notification to the side or the Bottom or somewhere else but not at the top of the Screen, where it blocks the most important part as a Joiner. Or move the Selection Tab for the Marches to the side
State number
1148
muted abyss
Observation: rain of riches having set times. Why is there even set times? It’s not like you need to coordinate it amongst other players!
Consequence: none of these three one hour time slots are feasible for some of your players in certain time zones.
Solution: add more time slots somewhere between reset-7:00. OR just have it open to be done one chance a day without a time slot.
fervent lintel
Observation:
Mine.
Consequence:
It is impossible for f2p or low-spenders to beat level 8/9. There's no point in reducing the wounded troops if we still can't defeat them.
Suggested Solution:
*- remove the fighting system, leave it as a normal collection.
purely illustrative image
shadow plinth
Observation:
Mines show your alliance members with blue color but players outside of your alliance shows grey, just like when it's Unoccupied.
Consequence:
This is causing players kicking eachother out from mines unintentionally, especially high level ones since mining slots get low, for example lvl 7 having only 8 slots.
Solution:
Players from different alliances should have their names colored (Red for example) and there should be a warning prompt saying that you're attacking a mine slot occupied by another player.
Colthas - State 1007
visual bronze
Observation:
Alliance Throwdown is too difficult to complete.
Consequence:
It is very hard to reach the points maximum and more tasks are needed since most players cannot spend thousands of hours speedups or Biocaps to complete tasks.
Suggested solution:
Extend the duration of the event and add Sunday as an additional day.
Add following tasks to make it more likely to achieve the alliance points maximum. Hero gear, command manuals, Behemoth frags, Behemoth Serum.
As a creative solution you can also add tasks like make trades in the markets stall, use hero searches or give time helpers to your alliance members.
States: 841
candid coral
Observation: We would like to request to give snow globe hq skin in upcoming skin store refresh. This hq snow globe skin was never sold in skin store throughout my two years of playing.
Consequence: The skin itself is very beautiful and we also tired of getting repeating ugly skin after every refresh. We would like to have new good skins after this reset. Also snow globe is appropriate to release since Christmas is coming. Don't only focus on event too much and allow us to buy beautiful skins from skin store.
Suggested Solution: Add snow globe hq skin and many more beautiful skins in skin store
State number
996
weary sedge
Observation:
Marching times are shown incorrect. The time shown and the actual time it takes are inconsistent.
Recognized in: RR, SVS, Alliance Duels, most propably in all kind of events.
Consequence:
Its super frustrating, especially when you try to time with your alliance members to hit at the same time and it wont work cause the times are not correct.
Suggested Solution:
Please fix the inconsistency of the marching times in the Events.
State number
All States
alpine viper
Observation:
some Governors use the toys and debuffs for their own personal pleasure
Consequences:
Players paying into the game are unable to grow, making a mockery of what is at the moment terrible matchmaking, making it even worse
Possible solution:
Remove the Dbuffs from the toolbox of the Governors
Player:
shadow plinth
Observation:
Players request to add Lithuanian, Persian, Farsi language to the game. Players would love to have the translate option for these languages, the full game language can be accustomed later. Translation in chat is requested at a priority.
Consequence:
Players have seen some people cuss and bully other people in Lithuanian and nothing was censored or translated for others to understand or report it.
Suggestion:
Please add these languages to the chat box for translation, so that inappropriate or abusive chat can be reported.
**Requested by: **
Mary Jane, ˚ʚ♡ɞ˚ Slipper of Justice ˚ʚ♡ɞ˚
dense mirage
Observation: reported for parenfesken
The screen changes and a pop up shows up after losing troops during alliance duel
Consequence:
Seconds matter during a pvp event so the several seconds a player has to take to get back on the correct screen could lead to them being hit again or missing rein arriving at their previous target, unknown to them.
Suggested Solution:
Get rid of the pop up and automatic screen change during alliance duel. There is no need for it since we get all our troops back afterwards
State number
All states
ocean field
Observation:
selecting marches are on top banner, this interferes in joining/sending rallies when other players rally
Consequences:
miss-clicks, delays and annoyance when initiating rallies or joining
Possible solution:
please change the position of march selection to the sides instead of top
State 1103
hidden ingot
Observation: Alliances can kick members from alliance during Alliance Duel.
Consequence: Since the ability to attack enemy settlements is part of the AD game mechanics, we should not be allowed to remove players from the alliance during the hour long duel match.
Solution: Lock the alliance during the hour of duel - nobody enters, nobody leaves.
State 783
short valley
Repost- added screenshot
Observation:
Many alliances sorrounding their Alliance duels area with multiple towers.
Consequences:
It's unnecessarily increasing time of march, giving unfair advantage for one side and makes event hard to play.
Possible solution:
Implement electric blast in the nearby of AD area, which would be removing all settlements and towers for the time of event.
Player: Forsaken
State: 258
14 upvotes & 12 down votes
dusty gale
IGN:
ShadowLord
Observation:
older players set multiple accounts on the same email, often they can be in the same alliance, allowing players to log in via their UID will not only allow activity to be tracked better by FP but also encourage less inactivity
Consequence:
for example i have 2 accounts in state 759 and one in state 857, with events happening at the same time, one or more has to miss out unless i can open on different platforms (currently not an easy task)
Suggested Solution:
allow logging into accounts via the UID, this would mean more activity resulting is les seemingly dead states
State number:
759 and 857
night harbor
IGN:Pukiface Observation:
[too many annoying banner in state when you assend an item in tempest arm and get an ultra rare skill ]
Consequence:
[These banners are annoying, the often appear even in the wrong moments, like trap or similar. Can make bad the event you are playing.]
Suggested Solution:
[Remove the automatic banner]
State number
[All]
grizzled mantle
Observation
You've messed with the probability on the free spin in gashapon again. Over 8 spins i have had 1 fragment. This doesn't match a 37% chance and it has happened since Leon was added to the draw
Consequence
People are missing out on fragments that they should not be. People running 10 spins are also not getting what they expect
Suggested solution
Set the probability for all 3 spin types to what it says it is then LEAVE IT ALONE. Or continue being dishonest. That bit is up to you, just be assured that we know.
trim robin
Observation:
All gen 15-gen16 heros are gone
Consequence:
Lost of money, battle strength, fun, and mad people.
Suggested Solution:
Give us our money back or give us the heros back
State number
All
lost mortar
Observation:
All gen 15-gen16 heros are gone
Consequence:
Lost of money, battle strength, fun, and mad people.
Suggested Solution:
Give us our money back or give us the heros back
State number
AllObservation:
vehicles were released to live server but all gen/15/16 disappeared.
Consequence:
You are making new updates without listening to the players and releasing them to the live server, we are forced to get used to this, okay, but make a single update without any errors bug glitch for once, let's not report anything for once.
Suggested Solution:
I hope the in-game apology email sent this time will be more generous, because a few hero maps and 500 bio caps are not enough for the millions of faulty updates you have made
State Number:
All
grizzled mantle
Observation
Another update is released with some rather hefty bugs as well as things reported in PTR that should have been resolved prior to release (joining a rally takes 2 taps)
Consequence
People get upset. Your reputation takes another hit. People quit. You lose revenue. You get ridiculed.
Suggested solution
Maybe do some extra testing before making things live everywhere? Allow for some in house checks before pushing garbage to production?
analog shard
Observation:
The new formations feature causes several issues:
Consequence:
Suggestion:
mystic sedge
Observation:
[New marches windows absolutely unacceptable.]
Consequence:
[Negative. Because marches selection is on top of screen, all spam messages are blinding marches selection]
Suggested Solution:
[1st, I understand there are a lot of voices in developers heads whispering SOS developers are geniuses and they don't need to test all that crap they produce. But I suggest to see specialist already and start taking pills. 2nd, return march selection to the right part of the screen]
State number
[704]
sullen badge
Observation:
Throwdown troops count calculation
Consequences:
Calculation error in the latest Throwdown TroopPower up. The challenge states to increase TroopPower by 620k, a full pack of P1 T10’s in my case add around 720k troop power yet in throwdown it only accounts for 287k.
Suggested Solutions:
To review Throwdown troops count calculations
** 1 Upvote & 3 Downvote **
Player: corbain_
sullen badge
Observations:
Troops formation setup is bad
Consequences:
This new march setup is garbage.
Suggested Solutions:
** 7 Upvotes & 1 Downvote **
Player: reaps_6666
glass linden
Observation:
Crystal mines- When attacking and kicking someone out the report shows that you attacked the guardians of the mine not the person collecting. Report gets only the person attacked.
Consequences:
This is causing confusion and conflict between alliances. Both players should have the appropriate report.
Possible solution:
Make correct reports for both parties
States: 1083 / all
sullen badge
Observations:
Troops formation
Consequences:
Why was the troop selection changed. I hate the new one. I want to see my different types of troops and the different troop levels on the same page. To me this is a game breaker
Suggested Solutions:
** 5 upvotes & 1 Downvote **
Player : aresgb
tranquil aspen
Observation:
New march selection/troop formation screen is awful and causes frustration of all players
Consequence:
1. Moving preset formations buttons to the tops is an awful decision:
a) it will make those buttons unusable during trap because of dozens of notifications that cover those buttons;
b) on mobile it will lead to numerous missclicks on phone/messengers notifications that pop/up from above in landscape mode, which will lead to leaving game app during important event.
2. Choosing troop type with different troop tiers (for instance, mixed t12+t11 march, or t11 tier for tile farming while having t12 troops present) now requires going to additional screen and additional actions that require time and makes previously easy actions more difficult.
Suggested Solution:
- return formation selection buttons back to the right side of the screen or to the bottom;
- return troop selection mechanism when you could swipe down troops list
State number
629, but all states with new tanks update are affected
thin pelican
Observation:
Not using your beta testers for ui.
Consequence:
Not user friendly ui.
Suggested solution:
Use your beta testers to improve the ui before releasing it.
State number:
30
dusty gale
IGN:
Laptar
Observation:
Interface designers don't understand what they've done. How should I choose a march? if the notification completely closes the march selection.
Consequence:
cant see troop formation
Suggested Solution:
Move the selection of marches down the screen, or give the option to turn off in-game notifications.
pine yacht
Observation :
Rain of Riches and other Event time got worse.
Consequences:
This, every time I think this. There times just get worse and worse. Just like every behemoth week I think. Players sometimes miss the event due to real life issues
Suggested Solutions:
Why Not Just Be Open All Day!?
** 5 upvotes & 1 Downvote **
Player : Prometheus
cobalt briar
Observation:
The Astro Store time is very short (~3Days only). And there’s no way and source to get enough Astro coins to buy those items. Whole season migo only give two Astro coins as max, what’s the meaning to have this store then???
Consequences:
Players do not have astro coins to purchase in astro store. Those skin items will disappear after store re-fresh. No meaning to open this store if you want players to have chance to get old migo skin.
Suggestion:
State: All state for migo
shadow plinth
Reposted for User#0000
__Observation: __
"I just want to expand on UI bugs, including latest march preset button blocking."
As reported countless times along the 4 years of gameplay, NOTIFICATIONS and POP-UP's are blocking the view and important buttons.
The problems are only increasing with new features and UI redesigns.
__Consequence: __
"UI seems to be made without any knowledge of real gameplay." This impacts the quality of life, of the game, for all the players.
The problems are only increasing with new features and UI redesigns.
• notifications block the most important part of the fast running Survival Drift screen
• notifications block march preset buttons ( huge problem during Influencer Trap rally spam)
• pop-up's all over the screen block the view for no reason and they constantly reappear
• Duel bar is completely blocking the return button
• random rolling texts are constantly appearing with information players don't need to know at all ( for example tempest arms spam and plague zone highest score spam)
__Suggested Solution: __
GAME SETTING for toggling pop-ups and notifications and rolling texts ON/OFF.
State number:
Every state, every platform
__IGN: __
majers
Ticket:
1081074
shadow plinth
Reposted for Il82
Observation:
• Old events (Plague Zone, Exploration Path etc) and their rewards require upgrades before introducing new events and features.
• The Tempest Arms auction is completely useless according to player, as there is no place to get coins in-game apart from bundles and selling Tempest Arms.
Consequence:
Players are not getting rewarded properly for existing events. Players are also losing interest in these events/features and ultimately in the game.
Suggestion:
Please rework them and fix the issues before releasing newer features/events.
11 🔼 and 1 🔽
dusk jay
Observation:
Players have been asking for slowed release and update schedules for years. While Representative Becca has previously stated the developers would "slow down", no slowing is in sight.
Instead, we have a collab event with three resonating heroes, holiday festivals, a world event, a new hero generation, a new feature (tanks), and now a fourth new resonating hero being released.
This is too much.
Consequence:
Players feel overwhelmed, overstimulated, and pressured to buy. This reduces their enjoyment of the game, thus reducing their log ins and desire to play overall.
Additionally, the developers are oversaturating their game with untested or poorly tested features, which only makes the situation worse.
There will be greater losses in revenue, player metrics, and overall satisfaction, which will carry over to other properties FunPlus continues to develop. They will lose consumer trust and be regarded as a bad faith company.
Solution:
Halt new feature development for a world event cycle - three months.
Focus on game fixes for reported bugs which have been plaguing the game for months and negatively affecting player QoL. As event schedules are not reconciled across states, this time could also be used to focus on alignment in order to avoid potential issues like generation skipping.
State:
180
merry light
Observation:
New feature war factory. This new feature coming not in right time.
How player suppose to do vehicle power up without material on it?
The game just have new holiday events launches couple days & still have resident evil events not yet finish.
This really too much for all kinds of players (p2p & f2p). Lack to get material for do anything for war factory. Even player can get war factory material from reserves raid store, price to get it really unreasonable.
Consequences:
Player lost interest, overwhelmed, & quit the game when player found it the game no more enjoyable & fun
Every business have financial plan including customer. Lack of supervision & reviews from what programmers & technical team make for the game will make company lose their customers without give good quality for product they sell.
Solution:
State: all state
brisk flint
Observation: reported for .white._.wolf.
you get zeroed while you are tapping on stupid Becca in any PvP fight
Consequence:
Seconds matter during a pvp event so the several seconds a player has to take to get back on the correct screen could lead to them being hit again or missing rein arriving at their previous target, unknown to them. you can get zeroed in seconds
Suggested Solution:
Get rid of the pop up and automatic screen change during pvp so players wont be zeroed while tapping on becca
State number
All states
upvote 14 downvote 0
flint aurora
Submitted on behalf of: Alanna
Observation: Removing building and decorations is a pain
Consequence: Takes too much time
Suggested Solution: Add a button to wipe the settlement clean for redecorating
State: 603
fluid gate
Observation: the amount of players not confirming in POW this week has drastically increased, now happening multiple times before getting into a match.
Consequence: very frustrating for players and a waste of time. I have played POW half as much this time because of it.
Suggested Solution: make players confirm before being placed into match pool, where those who are ready to play are constantly held hostage by other players not confirming. Or penalize players who do not confirm
State: 498
rain coral
Observation: new march interface presents how much devs understand how the game they developed works and how much they understand their player base.
Consequence: events like trap and bunkers are now nightmare.you can't spam predefined saved formation of 1000 infantry to join rallies for bunkers, and because the part where you pick formation is in the area where messages like "rally launched"/"your troops have returned" appear it's impossible to pick formations during trap. whole interface spams with warning messages which are annoying and impair gaming experience so this update is just another frustration for players.
Suggested Solution: revert to old system, test it first before releasing live. old system worked perfectly and nobody wanted this.
State: 954
noble dawn
Posting for player...
IGN: Banana Cream
Observation: Players have been complaining about the popups for YEARS now, so you moved the troop formation selection to be underneath the popups? You're joking right?
Consequence: It's too frustrating to try to join rallies. People are opting out of trap until this is fixed.
Suggested Solution: For the love of all that is holy, STOP "fixing" things that don't need to be fixed, and focus on things that we have been asking for. Put the troop formation selection BACK ON THE SIDE so we can actually access it.
State Number: 249 and all
last needle
Observation:
Troop formation buttons often not accessible blocked by "Rally launched" banners - especially during events like trap
Consequence:
blocked by "Rally launched" banners - especially during events like trap
Suggested Solution:
Change location of button or remove it all together.
State number
556
Reposted for Captain Obvious
last needle
Observation:
Troop formation buttons not accessible blocked by banners
Consequence:
blocked by "Rally launched" or "troops have returned" banners - especially during events like trap
Suggested Solution:
Change location of button or remove it all together. or remove pop-up messages all together.
State number
459
Reposted for Kuzlai
unkempt bear
.
Observation: The Text says "All Solid Energy used will be returned." This is not true.
Reset Gold 22 gives Energy to Upgrade Purple to 21
Reset Purple 21 gives Energy to Upgrade Gold to 21
Reset the new Gold 21 gives Energy to Upgrade Purple to 20!
It seems to loose a level every time you reset a Gold Vehicle!
Consequence: Solid Energy gets lost even the text says explicit it would not
Suggested Solution: Fix it and compensate what was lost. And of course TEST YOUR STUFF BEFORE RELEASE
zinc glen
———————————————————————————
Observation:
Few, if any, free feature materials are given out when new (unwanted) features are released.
Consequence:
Reduces impact factor towards player growth.
Suggested Solution:
Please give out more free or easily acquirable feature materials following the release of any new feature.
State Number:
1072
———————————————————————————
———————————————————————————
Observation:
There is no way to use the advanced rightmost gear filter (within the tempest trading post), in conjugation with the leftmost one (price, power, etc), to help differentiate two of the same single stat gear pieces by the rarity of their additional stat. As such, two tempest gear pieces can be priced similarly but have widely different stat ranges. There are currently many low level, indistinguishable single stat gear pieces on the trading post that are subject to this and that contribute to player confusion when bidding.
Consequence:
Reduces impact factor towards player growth.
Suggested Solution:
Include an additional stat rarity filter.
State Number:
86
———————————————————————————
———————————————————————————
Observation:
The text size within Alliance Throwdown tasks is too small.
Consequence:
Reduces impact factor towards player quality of life.
Suggested Solution:
Increase the text size so it is more easily readable.
State Number:
402
———————————————————————————
mental plinth
Observation:
I purchased the Statue Upgrade Crystal from the resident eveil shop
Consequence:
it didn't work on any of my statues and i reached out to the Mod in General chat, and they told me they didnt even know about it and they had to search and it turns out to be only can be used for resident evil statues, and now i lost my 600 potions
Suggested Solution:
U need to put a clear discription of items before we purchase it, and the solution im after that you take it away and refund me back my potions.
if you want my player ID and state please advise
tender valve
Observation :
New March System is horrible. Bring back the old one. Have to tap twice just to get a march to go. Can't select a march for trap because the trap banners that come down cover the selections. There was nothing wrong with the old system.
Consequences:
Delayed marches cause lost points and causes frustration for players during trap, CC, SvS and anything else where we need to quickly send marches
Suggested Solutions:
Go back to the old march system!! It was fine!!
worn bloom
Observation:
at new system for formation the selection cant be choose cause notifications kept popping..
Consequence:
cant see troop formations
Suggested Solution:
change selection and put it on right side
State number:
All states
brisk flint
Observation:
new UI is just a layer over the existing team screen that keeps notifying to adjust the team set up
Consequence:
annoying to join rallies and more difficult
Suggested Solution:
change it back to how it was before with sliding the bars and without the noti 'tap to customize different levels of troops' that need tap on for it to go away so player can continue customize troops the current one is not beneficial when player want to do trap
ign : kaily
state : 1175
report for kaily
weary sedge
Observation:
Game freezes around 30 Seconds if you want to adjust the march with the new marching interface
Consequence:
Its annoying and frustrating. Takes a lot of time for people to send their marches.
Suggested Solution:
If you implement new grafic features. Make sure they work. For now fix it.
State number
1010
Observation:
With the new grafic Update, the saved marches are on top.
When troops are returning or there are other pop up messages that overlays the saved up marches and you cant click anything.
Consequence:
This makes it hard to play Events where you need to send marches fast, for example MM, Trap, Aircraft or CC/SVS, cause you cant use preset marches quickly.
Suggested Solution:
Disable the Banners while we are in the new march interface or lay it behind, so we can click our preset marches immediatly, regardless of what happens besides that.
OR put preset marches to the right side again, like it was before, so they will not be covered from the banners.
OR move preset marches to the bottom, so they are closer to send march and will not be covered from banners.
State number
1010
Observation:
POW deranking adjustment needed. It's stupid for players let's say ranking from PLAT 4 - 6 to derank all the way down to Gold 1. Adjust the deranking system so that if you are on top 50% of a tier you stay in that tier when event ends. It will probably also fix some of the really weird matchmakings at the beginning of each POW week.
Consequence:
It's forcing players to grind when they were supposed to have fun with their similar matchups.
Suggested Solution:
Change it for the better
State number
755
All states
fair violet
ING: Country state 986
Observation:
new system for formation the selection cant be choose cause notifications kept popping making it impossible to join rallies or change your formation. Also no way to save your formation from the march screen.
Consequence:
cant change troop formation, flustering,
Suggested Solution:
Remove the notification pop up or at leave give us the option to turn off all pop up notifications and reminders
State number:
986
All states
split lotus
Observation:
Devs so busy pushing new costly features to feed their wallets quality checks are abundant. In the new War factoryinferno striker MKi and MKII have the same text for describing two different skills. Same applies to Thunderblade MKI and MKII. Same with Skyfall MKI and MKII. Actually it applies to all vehicles!
Consequence:
Desorienting, disrespectful towards paying customers showing a we don't care attitude.
Suggested Solution:
Yet again, fix everything that's broken and start listening to players and do quality checks before adding "features"
State number
755
All states
brisk flint
post for Ahmed
Observation:
POW battle is nonsense my stats are higher but i lose the battle because the opponent have higher plasma troops
Consequence:
it makes the battle not fair and not clear and it is not similar to how the battle would be in normal game
Suggested Solution:
make it so the battle in POW would be the same as in normal battle where stats matter more
State number:
910
weary sedge
Observation:
New Features get released without testing or only a small amount of testing in the PTR.
Consequence:
There are a lot of Bugs in the game, especially with new Features, cause they arent tested properly.
Suggested Solution:
Use the PTR Servers to test things properly, how it should be. This might avoid a lot of issues/bugs.
State number
1010
Observation:
Game freezes completely if you want to adjust the march with the new marching System.
Only solution is to restart the game.
Consequence:
Its annoying and frustrating to always restart the game and being unable to adjust your marches
Suggested Solution:
If you implement new grafic features. Make sure they work. For now fix it.
State number
1010
Reposted for:
pawzellie
Observation:
Consequence:
Solution:
Make sending marches easy and as fast as possible. No extra buttons to click. No delays.
State:
150
shell temple
Reposted for:
elia.a
Observation:
Feeding Frenzy event page is unclear. Usually, when an event ended it has a stamp that indicates “event ended”.
Consequence:
This is leading to confusion and frustration. Plus complains from many players.
Solution:
Add an “event ended” stamp. Make clear and easy to see timeline of events.
State:
1043
Reposted for:
pitbro
Observation:
It’s impossible to select march formations because of pop ups. The pop up on top of the screen covers buttons to select a march.
Consequence:
Every time you send a march, when someone starts a rally, or when your troops return back —it triggers the pop up button and you can’t join rallies quickly or make one.
Solution:
Remove it please.
State:
Any
25 🔼; 1 🔽
pine yacht
Reposted for: nightmare
Observation:
2 issues with the latest update (again, an update gives us pains rather than improve the experience) New march selection is totally crap. Need to click 4 times for march to move due to the tooltip. This is stupidly done with no thought whatsoever.
Consequences:
During trap, it's impossible to select the march number due to the notifications that come out and can NEVER be turned off no matter what you do.
Solution:
Remove banner
State:
All state
18 upvotes 1 downvote
Player: nightmare
fallen vessel
Reposted from:
yoshi
Observation:
The new Layout must be fixed immediately.
Consequence:
When rallies are launching, the pop ups blocks the selection.
Suggested Solution:
The Formation Selection can not be on top of the screen.
State number
Any
🔼 6🔽0
Observation:
Rain of riches having such a limited time of hours totally available is a massive problem for far to many players, entire time zones are negatively impacted.
Consequence:
There is a very large player base that is completely unable to participate in rain of riches, this impacts events where you must participate in rain of riches in order to complete challenges
Suggested Solution:
The best possible out come would be to increase the number of times it opens by at least 1 if not 2 and increasing the amount of hours by at least 5
State number
all players
fallow gull
Observation:
the game overheats the phone too much and also drains the battery in a suspicious way
Consequence:
the game becomes unbearable. there are already too many bugs, a lot of events. and a lot of features too expensive
Suggested Solution:
review the game and see what is causing this overheats and also correct everything
State number
207```Observation:
Problem Statement: In the recent release of the 'King of the Hill' event in the game State of Survival, there has been a significant issue affecting the fairness and balance of the matches. Several alliances are reportedly teaming up against a single alliance, which is widely considered the favorite to win. This collaboration among multiple alliances against one undermines the competitive integrity of the event, leading to an uneven playing field and a diminished experience for the players involved.
Consequences:
Solution:
Introduce an anonymous matchmaking system where the identities of participating alliances are hidden until the game officially starts. This means that alliances won't know against whom they are competing during the matchmaking phase.
State: 965 / ALL
chrome walrus
Observation: March times need syncing with real march times during the holiday bonus spirit.
Consequences: Misalignment of march times may lead to operational issues or delays.
Solution: Kindly synchronize the actual march times to coincide with real march times to ensure smooth operations and maintain the festive bonus spirit.
State: 783
shadow plinth
Posted for player: sos screwing players since 2019
Observation:
• Events where there is no match making required, have timeslots.
• Behemoth trials will be launched on Monday.
Consequence:
• Players are not sure why events like Rain to Riches, Annihilation Awaits have time slots.
• People start their work on Monday and after a weekend, there will be a lot of IRL activities. It makes the game a chore to complete and players are losing interest due to the increasing number of events being stacked up on Monday (Example: SvS prep starts or SOTF starts, along with TD, SD etc)
**Suggested Solution: **
• These events without match making can be left open through out. This will not create unnecessary pressure for players in different timezones to restrict to specific time periods for completing events. They can be done whenever, as comfortable to the players.
• Behemoth trials could have been launched on the weekend, it would have allowed players to relax and get the tasks done easily.
• Removal of time restrictions : ".. might actually allow players to be less agitated which leads to more spending."
shell temple
Reposted for:
jade1000
Observation:
The new March window having saved marches on top
Consequence:
it is nearly impossible to select a march when we are in an event that requires multiple rallies like Influencer Trap, MM, CC, SvS, Fortified Fortress, RR, etc.
Solution:
Would it be possible to have the saved marches on the bottom of the march window or where we can easily access it without having to click a lot and wasting time?
State:
813
30🔼; 1 🔽
cloud imp
**Observation: **
the new formation screen has march selection on top, as pointed many times above
**Consequence: **
popups block from joining rallies
**Suggested Solution: **
Alternative solution : make the march screen always on top of all other layers
State number
369
blazing vector
Observation:
It’s nice that the devs added in the current limitless gen into the Rays Place wheel, but it’s nowhere near enough what we need. Having one section of it as current (where you only get 1 fragment) and 3-4 other sections containing old gen where you can get up to 5 isn’t it.
Consequence:
It’s very hard to max limitless heroes now. The value vouchers only give you 5 for the same price as well. I’m not a f2p and I find this hard.
Suggested solution:
We need 2 sections current gen and 2 sections old gen. Each of them containing 1 and 5 frags respectively. Also potions ✌️
State # 821
shell temple
Reposted for:
Player
Observation:
Devs are releasing too much stuff at the same time but no effort in making sure the game is free of bugs and crashes.
Consequence:
The game is becoming unbearable to play each day and it’s frustrating a lot of players.
Solution:
State:
All
final shuttle
Observation:
Real legion raid stat points do not match the matched enemy and the information in the matchmaking
Consequence:
Incorrect calculation of points and possibly incorrect selection of opponents in the tank league.
State number
420
shadow plinth
Observation:
If 10 people sign up for reservoir raid 10 people should be allowed in. Not 10 participants and a heard of reserves. Reserve means one of those 10 can’t make it, please stand in. Not let’s all go reserve and out number the opposition.
Consequence:
Luckily for us none this time but it could have been so much different.
Solution:
Change the system so reserve means reserve. Thank you. Ps I know some of you reading this use the tactic and I’m not sorry - it’s Sundays whinge okay. 🤗
State number
1076
raw kestrel
Observation:
Add at least 2 more march presets to existing setup and add tabs for PVP, PVE and Gathering. For a game like this it is silly that basic things like presets and other quality of life UI human centered design practices aren’t followed by SOS team. The same features should also apply to talent selection too as there are multiple configurations needed given the variety of options.
Consequence:
Too much manual adjustments and unnecessary and tedious manipulation of troops and talents.
Solution: Follow UI best practices, hire a human centered design expert and quit designing so many unintuitive menus, selectors, and manual clicking buttons when 1 press should suffice.
State number
1120
last socket
Observation:
In game notifications at the top of the screen have been an irritation for a while, the new march interface only makes it more obvious. The game UI is currently cluttered and the notifications are taking up valuable space.
Consequence:
The notifications obstruct parts of the UI that are needed for active gameplay.
Solution:
Add an option to turn notifications "On", "Off", and "Don't show when menus are open". Make the screen blink either blue or red for safe and unsafe activities that would generate a notification if anything other than the "On" setting is chosen For players using their phones, tablets and any device that can vibrate, give the option to have the phone vibrate mildly when troops if the game is open and suppressed notifications would happen (troops returned, rally launched, etc). Possibly give specific options for specific activities to vibrate. If notifications are completely suppressed have the rally icon on the right side of the screen flash if there are new rallies present since the last time the rally menu was opened. This will optimize active spaces for player control and minimize clutter.
State number
658 but really everybody.
empty phoenix
Observation: stamina
Consequence: the daily free stamina is nowhere near the requirements needed many many players are using biocaps
Solution: just give us more stamina crates that's all
State : all with migo
worn bloom
Observation:
no bugs in game. also no lag
game working so good.
Consequence:
game working well
Solution:
add some bugs
State :
all states
rocky heath
Observation: the new way of setting our marches has been causing some technical issues. Some of the buttons seem to get in the way of other parts of the game.
Consequence:
People are unable to click on some of the options right away, and are unable to send their matches on time
Suggested Solution:
move the buttons at the top of the menu for switching between marches to the bottom of the screen. With them being at the top of the screen, they are hard to click on if there are banners going across the screen. Also make it so that you don’t have to click multiple times in order to send your marches. It would be easier if you could just click once.
State number
ALL STATES```Observation: strategy of the Christmas event have always been ostentatious spending, that can be done within a Christmas environment and feel a bit less greedy. You of course need to have the bundles like the current "Chrismas Offerings"
Consequence:
Many people are quitting because the game seems to be directed around spending instead of being able to play for fun.
Suggested Solution:
The trap is graphically replaced with a Christmas tree. Bundles are offered where players can either buy gifts for individual friends or their alliance. On an alliance wide level maybe increase the value of the alliance bundle by an amount determined by the spending in the alliance. Bundles for individual players can be sent either anonymously or not, to keep the amount of coding to a minimum. As the alliance's collective gift pile grows, the trap tree becomes more fancy, grows, and becomes more decorated incorporating lights and maybe some kind of tasteful yet nice topper. On Christmas day (pick a default time and the R5 can adjust the time if desired), gifts will be sent to all members of the alliance, both personal gifts and the alliance bundle. A card could be sent (like the anniversary) with Christmas wishes from the developers.
People would go nuts wanting to have the fanciest tree and share some love with their players. F2P people get free-for-them stuff, people can strengthen their alliance, and it feels like a nice celebration of friendship.
State number
ALL STATES```Posted for player: F2PLisa ⁷³⁹
Observation: Only 2 cogs are given for a $5 dollar bundle purchase.
Consequence: It seems too expensive and hard hitting towards the complete player base.
Suggestion: Please remove this bundle or adjust this to a generous amount.
forest bison
Observation:
As most others before me have already mentioned the new march interface is nowhere near user friendly.
Consequence:
It takes too much of the screen, the constant banner popups are annoying as well and one interferes with the other.
Solution:
I have a relatively simple solution. Just give us the option of activating or deactivating this new interface, kind of like the 3D settings. Whoever wants to have it can continue to use it but don’t push everyone else to use it.
Thank you in advance.
State 963 but this goes for every state
fervent perch
Reposting for AH
Observation:
Pc version is not working after the last update.
Consequence:
I can't login or play the game.
Suggested Solution:
Test/check pc version after each update its frustrating not being able to log in.
6 🔼 1 🔽
jaunty mica
Observation:
Future Tycoon event - the previous board game allows you to choose the route you wanted to take. selecting the reward bar we want to earn. Currently, this is impossible without first collecting all the prizes Stage 1 - need 30 laps to finish and start Stage 2 - Without 30 laps in stage 1 it's not possible.
Consequence:
Player's F2P they will win smaller prizes In Future Tycoon limited by acquiring dice to throw
Suggested Solution:
returning to the old system as during the anniversary event. the current one does not allow for freedom in choice
State number all
torpid kite
Observation:
The devs either can't remember anything besides today or they are just a vile company that really foes not care about players . We have been complaining about banners for a long time and the devs keeps releasing events that adds banners .
Consequence:
Banners during events are most annoying and useless and even distracting. Do we need to know who got 2 frags In the supply rush event while doing RR or seeing who completed a plague zone when doing intel?
Suggested Solution:
Just stop the banners they are useless , has nothing to do with gameplay and no one even cares what they say .
And now they even hinder the game play covering the formation screen.
State number
AllObservation:
Devs are oblivious of their own game and we even had similar complaints in the pass when they changed the march interface the first time . They keep changing things without an ounce of thought
Consequence:
Players are frustrated espicialy when changes actually hinders game play . This march interface is no where near practical in any event espicialy trap or mining mayhem where formations will almost be constantly blocked off by rally notifications and depending useless TA and event banners that no one wants to see
Suggested Solution:
Put formations to the bottom or back to the side of the march interface , listen to players espiclly for things like this that they will constantly be using. For these big changes that is not an event but an user interface in game that will affect a player constantly a survey needs to be done or gms reaching put for input or mods reaching out for feedback on it . This is not something just frustrating but actually hinders game play and players who are hanging on by a thread will soon just delete the game
State number
All
brazen gust
Observation:
Devs steal decorations. First they removed my 4 spring blossom trees and gave me only one instead. After complain they added 3. But they returned it only to those players who claimed. Now I figured out that they stole more, at least Carnival Tent decoration. Complain in Help& Support again. It could be mistake first time, but you did at least twice and I don't see any public apologies, so.. it's theft .
Consequence:
We spent points to get decorations we wanted and devs just took it.
Suggested Solution:
Stop steal our items. Return it in amount we had without any support complains
State number
all states
solar marsh
Observation:
KOTH round 2 group match is 12.24.23....also known as Christmas Eve! Can we get a weekend off to spend with our families?
Consequence:
Players spend a LOT of money on this game and losing a match, ranked rewards, and betting because players want to spend time with their families causes more players to quit the game.
Suggested Solution:
Push the Event - KOTH: Tier Matches Round 2 back 2 weeks
State number:
318
desert horizon
Observation: Extra intel tasks are a burden, not a thing people want.
I need to spend the rare stamina to farm useless extra intel, in order to uncover the actual plasma intel.
Stamina has become a scarce resource and the devs force us to waste it.
Consequence: people run out of stamina for intel which is not woth farming.
Suggested solution: discard this "extra intel" requirement in the Migo tree.
State: 178
fickle arrow
Repost for player:
Observation: Trolls create new accs to fake names and alliance Tags in Migo states and start insulting as soon they can use chat.
Consequence: They get more and more accounts so muting never works
Suggested Solution: Ban accounts hurting Terms of Service such short time after creation. Or add a minimum BP for State Chat and even higher Minimum for Migo Chat. It is ridiculous nothing happens to such accounts always in the circle of insult -> mute -> insult
States: 30, 246, 248, 249, 250, 251
14 🔼; 1 🔽
torpid kite
Observation:
Hero exploration for limitless heroes are no fun and a,hassle with all the other events. The trails at 3 times speed the heros go full blown stupid and easily winnable levels are lost and at 2x speed the later levels you need to pay attention and either do it manually or pay attention and help the heroes use their skills or you loose . 1x speed is just too long and time consuming
Consequence:
Hero challenges are overwhelming because,they must be done but unlike other games when you can successfully speed up or successfully auto complete we do not have that option and players are drained from doing them dialy
Suggested Solution:
Have an auto complete option for the early levels
Increase the automation intelligence of heroes for the trails
Let the 3x speed be able to work properly and heroes can actually pass levels
If you don't or can't improve the effectiveness of their skills and intelligence for trails /challenges Decrease the amount of waves for each level but not the amount of rewards achievable
State number
All
median jackal
Observation:
Foxy Charm is HUGE
Consequence:
Hides everything else under her shadow.
Suggested Solution:
Make her in proportion to Abyssal Beats or the other earlier statues drummer octopus or whatever it is called.
reef sandal
observations:
the crystal mine disappeared
consequence:
Can't finish the Migo event because of the Crystal mine
Suggestion Solution:
remove crystal mines from migo event or reappear crystal mines
state:
1118 or all states with the same problem
game version:
latest
Ticket 1086759
shadow plinth
Posted for: Azaa
Observation:
The Ray's Place wheel does not give rewards which impact towards player growth, gen 16 hero fragments are only present in 1 out of the 12 places.
Consequence:
The 1/12th chance of getting ONE hero frag is way disappointing. Other events are preferred which would give them out easily.
**Suggested Solution: **
This does not impact towards player growth at all. Please revert it back to how it was previously.
State number:
331 and many other states.
Snap attached.
forest bison
Observation:
I‘m new on the server and this probably has already been mentioned but Ray‘s place has been dumped down to almost nothing.
In the old Ray‘s place (before limitless heroes) you were able to get up to 115 guaranteed fragments, now you only get 28 crates, which is basically nothing. By no means am I a f2p player but remember, ray‘s place is an event most f2p players wait for to be able to somewhat compete but the cost/benefits are nowhere near fair.
Consequence:
It’s relatively easy, Rays place used to be a pretty nice event for f2p players. But with the current version you can already see them quitting since they don’t have the resources to upgrade two heroes, or even just one, let alone all three.
Solution:
Quite simple as well. Either increase the amount of fragments you can get through all 120 spins, reset ray’s place and the crates daily, or reduce the amount of frags needed to level limitless heroes. Because the way this is going, f2p players will die out and even spenders will have it harder to be a good joiner.
State 963, useful for all states
azure canopy
Observation:
It would be great if the current game version number could be viewed on the settings screen.
Consequence:
Currently, when we want to report a bug and are already in the game, we need to restart the game in order to see the game version number.
Suggested Solution:
Add the current game version number to the settings screen to prevent having to restart the game.
State number:
244
azure canopy
Observation:
Allow R4 to send back troops of other R4
Consequence:
Currently, an R4 can only send back the troops of players within R3 downwards which can result in losses or a tactical disadvantage when the R5 is not online.
Suggested Solution:
Allow the R4 players to also send back troops of other R4 players.
State number:
244
sullen badge
Observation:
Crystal mines level 8-9 are too strong
Consequences:
its extremely strong for everyone including the mid spenders, you cant just put a 600m power mark requirments and a 3 billion power march loses like a cake to it!
Suggested Solutions
Player: Catzilla
States: All
brisk flint
post for BarnOwl2525
Observation:
need too many click to do each individual intel
see Intel ( Tile) on screen tap It,
Tap Tile in wilderness
Tap attack
Then tap March
That's "4 " Taps per Intel
And then Migo gives more Intel OMG ....
Consequence:
it takes too long to finish each intel
Suggested Solution:
see Intel on scanner, then press March done
State:
928
Post for (314)(TUF) Canadian Moose!!
Observation:
The info that tells you how many you have/need to upgrade the certain statue/item should be more clear and be in all store for all upgradeable statues (as seen on screen shot)
Consequence:
makes it too difficult to know what to buy/ figure out what to buy
Suggested Solution:
The info that tells you how many you have/need to upgrade the certian statue/item. Should be in all stores. For all upgradeable statues. (as seen on screen shot)
State number
314
fair barn
Observation:
The Devs are killing the game
Consequence:
Many players are leaving the game because they feel the developers don’t care about players
Suggested Solution:
To listen to what players want and compensate players for the hero fragments
State number
630🟣 : Observation:
But then we also need more spots to mine in Lv.9
🟣 : Consequence:
Players don’t have enough Lv.9 mines
🟣 : Solution:
create additional spots in the Lv.9 category. This also applies to Lv.7 and above, as there are too few spots currently.
21 Upvotes and 0 Down Vote
Player: GeMini
patent galleon
Observation:
Pop-up tutorials, rolling text banners (plague zone, random item drop, tempest ascension...) , rally/troop return huge notifications, abuse of broadcast.
All of that = SPAM
Consequence:
Fast and highly repetitive spam of utterly senseless and useless things is against ToS. Game itself shouldn't spam too.
Most of all, this spam overlaps important UI parts and restricts the view of actual game players are trying to play.
Can't click formations, can't see during behemoth trial, can't see during rush/drift missions, can't see during royale, getting spammed about infected rallies during duel and the list goes on infinitely.
Suggested Solution:
Remove all of that completely, or make a toggle on/off setting for various categories of game spam.
Listen to your community. Your base game "feature" is utter nonsense.
It's like playing from inside of a full trash bin with all of that nonsense surrounding us.
State number
Every state
grizzled mantle
Observation
Don't expect this to hit high enough votes to count but if a CM reads this, send it to your feedback dept.
If you are going to ask for ingame feedback on a feature like vehicles or the current event, then provide menus that don't offer those options you're not doing a very good job.
Consequence
Probably people give up providing feedback, or you get feedback on the wrong topic which you either have to filter, which consumes time, or you ignore, which defeats the purpose. Vehicles aren't even an option. Are you just receiving other for everything and filtering manually?
Suggested solution
Fix up your menu. If you want feedback on a specific topic provide a current events option or something.
icy nimbus
Observation:
Tempest arms are a pain to manage and equip on heroes.
Consequence:
It is not easy to see what is better to use. You can accidentally remove tempest arms from other heroes due to how the arms are sorted by default.
Suggested Solution:
State number
778
fathom palm
Observation:
I'm constantly buying paid packages, but so far I've been defeated by those who don't buy anything.
Consequence: why am I paying you money?
Solution:
For those players who have not made purchases in the past month, reduce the stars of the headquarters by -1, subtract 2 million army and remove all the biocapsules that they have in their backpack.
State number
375 but really everybody.
torpid kite
Observation:
Definition of a game
an activity that one engages in for amusement or fun.
Definition of amusement
the provision or enjoyment of entertainment.
Definition of fun
enjoyment, amusement, or light-hearted pleasure.
Work
task or tasks to be undertaken.
Consequence:
As a mother or an employee even when I did courses for certificates I never once had to grind times like this and alarms . We have too many fixed time events and have to clock in( come online) in set time periods just for rewards no matter how inconvenience the time slots are and more events keep coming like this and some makes no sense to be so limited like battle royalle, behemoth rallies and rain of riches among others
Suggested Solution:
Events with a solo que or just done solo should be available 24 hours . And as you can see SoS falls under "work" more than game. When last did someone say sos has been fun except the social aspect if it? Stop making players having to spend time to do the most mundane tasks and free up time constrictions
State number
AllReposted for:
Beebo the conqueror
Observation:
Stamina isn't enough to finish up dailies.
Consequence:
Players are falling behind on dailies and frustrated.
Solution:
Double up the stamina amount from 200 to 400
State number:
All
weary sedge
Observation:
Too many Buff Icons fill up the Screen on the top
Consequence:
Its confusing and annoying
Suggested Solution:
Add a Button to minimise all those Icons
State number
1010
**Observation: **
As a spender, I dont' want to see repeated pointless items in bundles that are no longer relevant in game. This includes epic search maps, RSS, chief badges; generally items that have been available throughout the lifetime of this game.
Its an insult to paying players when content being distributed is either obsolete, or being bundled into paid items as 'bonuses'. This is particularly frequent across many items within the game and the FP team need to recognise the value that is being placed on said bundles.
An example of this is the 'Christmas Offerings'; players are enticed to purchasing additional levels of rewards, however included in those levels are full stacks of Epic Search Maps. NO player wants to see this as something they've purchased, ever.
This was also prevalent in the Resident Evil event, where paid for bundles for RNG rolls resulted in 'Chief Badges' being awarded (this is unacceptable for paid content)
Its excessive and unnecessary.
**Consequence: **
Players feel less likely to purchase items if there is a constant desire to include items that can be obtained for free elsewhere, or are no longer core aspects of the game.
**Suggested Solution: **
Increase the premium available paid items in bundles, and tiered items; reduce significantly or remove free or obsolete items. These items are already available in many other places so it does not affect play.
State number
All
worn bloom
Observation:
march time is too bad on duels because towers, farms, etc
Consequences:
need alot time to attack duels buildings.
Suggested Solutions
make march time 2 min auto for everyone whatever spot were player if far or not
States: All
brisk flint
post for LittleSelin
Observation:
tasks like Azurtane and others, where the messages that appear overlap the attack options menus and prevent you from clicking the relevant buttons, as well as being a continuous tide that distracts from the game!
Consequence:
players are distracting by all the notifications from playing the game for example in my last task i receive over 300 message, and more up overlap during game.
Suggested Solution:
add an option to the "Setup > Notifications" menu to exclude all messages or alternatively, reduce them in size and format, or move them to areas that do not overlap with the management and control menus in battle.
upvote 12 downvote 0
knotty bough
Observation: Open game, realise half of the hours of work you’ll have to complete by reset are mindless busywork.
Consequence: Our whale is quitting because, despite obviously liking the game, they can’t keep up.
Suggested solution: There are way too many events. You have been told by your player community over and over and over and over again, and you have repeatedly promised to do something - we need less events! We need to be able to have regular employment without feeling like we’re being left behind. You are hurting us all as well as yourselves. You said you would reduce the number of events FOR YEARS, and you only EVER increase them. STOP INTRODUCING NEW EVENTS, most of them just feel like busywork for us anyway. Troop Drill, for example, is not fun, it’s only labour.
dire solar
Observation:
The secret task event is too time consuming in specific and too many events in general
Consequence:
The amount of events and tasks given are far too numerous but tasks that are very time costly on top of the amount of them requires players to choose between real life and performing well over all.
Suggested Solution:
If we cant have fewer events and tasks then please reduce the number of tasks that are extremally time costly
State number
all states
wild knoll
Reposted for:
AnaChristina
Observation:
Inactivity of leader cause lose of R5
Consequence:
The player who obtained leadership thru biocaps isn't responsive to return leadership
Solution:
Create a support system for situation when the leader needs to be away involuntarily from game
State:
1041 & All
zinc mauve
``Observation:
supply rush was fixed
Consequence:
more enjoyable gaming
Suggested solution:
keep listening and making better. Thank you
Player : Twochae
State : all state
10 upvote & 2 down vote``
``added from AnaChristina feedback
Observation:
Inactivity R5
Consequence:
The player who obtained leadership thru biocaps isn't responsive to return leadership
Solution:
game could first allow r4s to take leadership, if r4 unresponsive too then enable for others in lower ranks..
Player:
.drunknbear
State:
1180 & All
2 upvote & 1 down vote``
little relic
Observation:
Tempest arms stats range changes in multiple hero generations. Game is forcing players to redo tempest arms multiple times.
Consequence:
Players spending thousands of dollars on getting better ascended skills, now if you force players to redo their tempest arms again, then many players will give up and quit the game all together. Also, this information is not available anywhere, players getting shocked to see this and feel cheated.
Solution:
Auto update the stats of existing tempest arms to new stat range. or alteast make this information available somewhere, so others know what to expect.
State:
1180 & All
empty phoenix
Observation: stamina stamina stamina
Consequence: the daily free stamina isn't enough players spend biocaps for intel
Solution: you get millions of dollars every month giving some free stamina won't make you go bankrupt give us more stamina
State all
fallow fossil
Observation: Effortless Progress has been missing for a long time now
Consequence: the gap between p2w and f2p is getting too big and it makes no sense to keep playing
Solution: bring back effortless progress on a regular basis which is communicated
State all
blazing basalt
Observation:
Alliance Duels. Your own alliance's duel center square often has obstructions such as resource tiles, fiends and dreadbeasts
Consequence:
Less defenders/participants are able to port inside the square
Suggested Solution:
Clear the area of resource tiles, fiends and dreadbeats inside the square while the event is happening
State number
428
patent galleon
Observation:
Question 1:
Some Chiefs have raised concerns that the constant pop-up notifications when using Lineups can be greatly disruptive to game operations.
Developer Response:
We will optimize the Lineup interface again by repositioning the Lineup button on the bottom left of the interface. In doing so, the pop-up notifications which appear will no longer affect your operations.
Consequence:
You completely miss the point. Why you mention only lineups?
Pop-ups, tutorials, rolling texts and all kinds of useless game spam destroy all game activities.
This is not a fix. you just addressed 1% of the whole game spam problem.
Solution:
Address the issues properly. You are avoiding simple problems without any reason.
One dev could put all useless spam away in 10 minutes of deleting useless code from the game.
State:
Every state
fervent lintel
**Observation: **
3 months without Effortless Progress
Consequence:
the gap between p2w and f2p is getting too big and it makes no sense to keep playing
Solution:
bring back effortless progress
State
all
dense mirage
Observation:
KoH icon constantly on screen with a pop up that continually pops up saying alliance has not registered, until matching is completed
Consequence:
It is quite annoying to have it continually pop up even though the alliance has registered. It can also be distressing to players because it is yet another item blocking the playing field.
Suggested Solution:
Remove the pop up and icon once alliance has registered or alternatively, remove pop up once alliance has registered and have a countdown like RR
State number
1137, but involves all statesObservation:
We haven't got effortless progress for 2 months
Consequence:
It's hard for f2p and low spenders to catch up, difference between f2p/low spenders with big spenders are getting bigger, doesn't bring balance to the game, players will quit
Suggested Solution:
Give us effortless progress every week or monthly
State number
AllObservation:
Resource tiles pop up everywhere, including in the hive.
Consequence:
Those resource tiles block players from returning to their place in the hive after the numerous events where we need to jump somewhere else.
Several times a week we need to waste hours to clear those useless tiles with low resource/min, players need to wait somewhere outside the hive and then waste another relocator to return to their home place; other players occupy places of a different player, which creates conflicts and needs even more coordination and wasted time.
And when finally everyone is back at their place, the next event begins and it starts all over. 🤪
Blocking the place with the few statues or towers doesn't help at all for the current events where everyone is needed, sending back marches also doesn't help since we need them during the events or we are in a totally different state.
It's just a totally unnecessary, annoying mess and waste of time in a game which already demands way too much time.
Suggested Solution:
Don't spawn resource tiles at a place where a settlement was for up to 24h. (preferred solution)
Or at least keep a minimum distance to the closest settlement of 6 tiles.
State number:
All states.
rocky heath
Observation: timeslots for events seem to be directed more towards Asian time zone. Players intentionally pick the later times for their events because nobody would be able to attend the earlier times however, the time they are given is usually the earliest one.
Consequence: players are either waking up at unreasonable times or players are unable to play. This is causing an unfair advantage to other teams because registration is full, but a small amount of people show up.
suggested solution: either create more times that are later in the day to make it fair for players and other time zones or make matching during the timeslots that are chosen by the alliance.
States:
ALL STATES
shadow plinth
Posted for player: Jennie
State: 1244
Observation: Player is disappointed with the recent Reservior Raid matchmaking. The player's team was matched with an opponent who had newer generation heroes (player's generation = 3, opponent's generation = 4).
Consequence: It was an utter loss because newer generation heroes are always stronger than the previous one. It took more than 7-8 rallies to kick them out of the buildings.
Suggestion: Player requests to match them with opponents who are in the same state ages; hence in the same power range and hero generations.
sullen badge
Observation:
Alliance Duels March
Consequences:
It’s impossible to March with opponents Rallies to defend towers as the 3 marches are already defending so the game doesn’t allow more March.
Suggested Solutions:
** 12 upvotes & 0 downvote **
Player : troublemaker6969
last needle
Observation:
I have upgraded the Behemoth Institute to level 10. And now for the next upgrade it's asking plasma10 hq as pre requisite.
Actually the concern is I am not on plasma9 behemoth Institute to have such criteria. So please revisit the upgrade details for the behemoth Institute.
Even 8d timing for construction of level 1 onwards and 150 plus plasma core is irrelevant demand.
Consequence:
makes for confusion when upgrading
Suggested Solution:
make upgrades more uniform
State number
213
Posted for ☬Spʏdɛʀ∆Hawk☬3.0
Observation:
pre-requisite for trading posts is wrong.
U should have plasma10 pre-requisite when you try to upgrade from plasma 9 to 10. Not plasma 8 to 9
Consequence:
makes for confusion when upgrading
Suggested Solution:
make upgrades more uniform
State number
213
Posted for ☬Spʏdɛʀ∆Hawk☬3.0
shadow plinth
Posted for player: кıтѕυηє
Observation: The flash deals sell out too fast! For instance, the player reported that this specific item was sold out in under 45 seconds.
Consequence: There are a lot of players who are willing to get the items but the limit of 10 for sale is too less. This causes most of the player base to lose the deal.
Suggestion: Please improvise the limit according to the number of states in the event's pool. For sure, there will be at least 100 active players who would be willing to get these items. This will ensure deal grabs for many!
shell temple
Reposted for:
elio7co
Observation:
I invest so much in tempest and when I’m almost done having a few nice ascended gear, the stats have doubled for new ones..
Consequence:
Game is forcing players to redo tempest arms multiple times. It’s ridiculous to expect players to start over and spend again...I'd rather quit if this won’t get fixed asap.
Solution:
Fix the issue asap please. Update the stats of the existing tempest arms to the new stat range. Or let others know what to expect.
State:
All
12 🔼; 1 🔽
drifting garnet
Observation :
Today started new part of RE collab - Puzzle Quest. One of the quests on first stage is find Leon. Many f2p players, myself included, picked one hero to spin in the Gashapon event to try make it 4 stars, so i skipped Leoon completly, but have Ada at 4 stars. This part of collab made with two heroes at the same time, why there are no choice in this quest? Make it find Leon or Ada.
Consequence:
Cant complete Puzzle Quest
Suggested Solution:
make it find Leon or Ada
State number
242
solid loom
Observation :
We are already facing Selina during Alliance Duel and we noticed the combo Angelica + Selina is creating a huge gap between players (even the big spenders)
Consequence:
Where is the competition? Strategies? Same opportunities to adquire the same heroes? How motivate people to login and fight?
Suggested Solution:
Make it easier to people get. We have a lot expensive updates so it’s the minimum to make sure we have the same conditions to play the game
State number
207
shadow plinth
I've seen many players struggling with stamina so this feedback is for them.
Observation: Many players struggle with low stamina, especially when trying to complete their daily intel tasks. Even those who carefully manage plasma-enhanced activities like daily intel, field missions, and Migo Field often find themselves using more stamina than they get for free, leading them to spend biocaps just to finish their daily intel.
Consequences: This stamina shortage makes it nearly impossible for players to keep up with intel requirements, causing frustration and potentially driving players to leave the game.
Solution: To address this issue, consider introducing events that reward players with additional stamina, similar to the old digging or value slot events. Increasing the frequency of these events, perhaps having them occur twice a month, would provide players with more opportunities to replenish stamina and meet daily intel demands without relying on excessive biocaps usage.
State: All states
shadow plinth
Observation: The introduction of Angelica has already widened the significant gap between players, and the addition of a new resonate hero named Selina is poised to exacerbate this gap further, especially favoring high spenders. This creates frustration among players who are not high spenders, as they feel left behind.
Consequences: The widening gap generates anger and a sense of impossibility in competing with high spenders. Players find it challenging to engage in fair competition, leading to a less enjoyable gaming experience.
Suggested Solution: Despite assurances from the developers about addressing the gap, the promised reduction has not materialized. To address this concern, a viable solution could involve implementing more accessible avenues for acquiring powerful heroes or rewards, not solely reliant on heavy spending. This could include events, challenges, or special opportunities that allow non-high spenders to catch up and bridge the gap more effectively.
State: All states
forest bison
Observation:
KE is probably the worst, most pointless event in the game. Sometimes life happens, and people either don’t have the time or forget to bubble. And when you have a few ego hitters in your state you‘re basically done for.
Consequence:
As a result of the pointless loss of troops which take forever to build, I’ve seen multiple players quit over such a pointless event.
Solution:
If you want to continue to have KE at least do it either in Alliance duel style that we get all lost troops back after KE has ended. Or do it SvS style and let us revive up to 90% or even better 95% of the lost troops. I can almost guarantee that if we‘d have either option, KE would be a hell of a lot more interesting, and people wouldn’t have to worry about pointlessly losing troops over rewards that aren’t even great to be honest. And if we are able to get our troops back, then the fight for 1st place in the ranking will become even more interesting.
I implore, if you are going to add/change something, then please think about this, the game, and the small players that want to quit because of these useless attacks. Thank you.
State 963 but goes for every state
brisk flint
post for : Aghnar
Observation:
unable to play AD on phone there are too many lags its becoming painful
Consequence:
player unable to play the events because of lags
Suggested Solution:
end of AD
upvotes 9 down votes 0
night harbor
Post for: Vinni
Observation:
[the “transfer leadership” button when you click on the player’s interface as a R5, it’s placed in an high risk screen. It’s very easy to be pushed]
Consequence:
[You can accidentally transfer your leadership away and the ally could be in trouble]
Suggested Solution:
[Remove the “transfer leadership” button when you click on the player’s interface as a R5.Maybe put under alliance -> manage -> include a transfer leadership tab]
State number
[All]```
formal perch
Post for Vinn.
Observation: when receiving bunker rewards it reads in the mail “the alliance has distributed the rewards.”
Consequence: this can cause confusion between leadership as it does not mention who sent out the rewards.
Suggested Solution: change the message in the mail section by including the name of the R4 that distributed the bunker rewards so it is clear who sent out the rewards
State: 1271
grizzled mantle
Observation
Today in sotf you gain points for tempest arms. This is making the banner announcements we get almost constant.
Consequence
My screen always has an obnoxious banner scrolling across it telling me someone i don't even know has found something. Don't care. Nobody cares. Nobody wants this feature. Its useless.
Suggested solution
Turn this off. Never do anything like this again. If the person WANTS to brag, allow them to share it to their own state chat. Do nothing outside of this suggestion. Off completely, state chat sharing is optional. Stop filling our screen with irrelevant trash
dire solar
Observation:
Banners that announce what players have crafted or won(tempest arms, supply rush) are excessively interruptive and annoying for players.
Consequence:
There is also a confidentiality issue, not everyone wants others to know just how much power their new tempest arm piece is.
Suggested Solution:
Just stop automatic banners for things like tempest arms and supply rush leaving its purpose as a megaphone for players is fine.
State number
all states
raven sierra
Observation:
March times shown during CC when rallying still does not show properly...
Consequence:
It is impossible to time anything, so you cant 2x/3x rallies because of it
Solution:
Just fix it.. its been broken long enough and it is frustrating..
empty phoenix
Observation: tempest arms
Consequence: those items are so damn luck based that is brings frustration to the next lvl even going f2p to them rly doesn't have any worth
Solution: rework the entire thing and make materials way easier to be gained
States all
hexed dirge
Post for Mike01 ,State number:653,457,185
Observation: Christmas event
Consequence: I would like to express my opinion on the shape of the Christmas event.In the beginning, everything started well, and everyone imagined they could even get the first HQ skin for free.The dice came nicely and the rolls were good . And in this comment I would like to send a message to FUN PLUS and its employees.Such vile company as you are, that for you Christmas and nothing is sacred is unbelievable.Rolls of 5 -6 in a row are 1's.Is it that important that no one gets that wretched HQ skin for free?Those who use a PC get half as many cubes as on the phone, I know because I have tried it several times.Nothing is sacred to you, there is not even the slightest flame of goodwill in you.You start a good event and see what you made of it. Nevertheless, I wish you and all employees a Merry Christmas. And to all helpers, admins, moderators and players on discord.
Suggested Solution:with Christmas and new year coming up, maybe you should rethink your politics, especially since the player community is getting smaller and smaller in the game
State number :My states 653,457,185 and all state in game
chrome walrus
Posted for : Chris Krampus
Observation: Despite investing in CC Migo survival talents, there seems to be a discrepancy in the expected outcome, as the stated stats do not appear to have the intended impact during CC battles.
Consequence: This results in a sense of frustration and disappointment for players who have spent resources on enhancing their survival talents, only to find that the specified bonuses, such as +102 attack/defense and +87% lethality/health to enemies, are not effectively translating into a dominant performance within the game.
Solution: It is advisable for the game developers to review and address the issue, ensuring that the stated CC Migo survival talents provide the anticipated benefits during CC battles. This could involve debugging the system, adjusting the stat calculations, or providing clarity on how these talents are intended to function within the context of the game. Improved transparency and accuracy in the representation of talents' effects would contribute to a more satisfying gaming experience for players.
State: All States
crimson lance
Posted for: Riot
Observation: In newer states we would like to be able to get Daryl Dixon and Joker.
Consequence: we do not have the complete game experience without these heroes.
Suggested Solution: unlock the joker and daryl dixon for all or bring back the collaborations to unlock them.
State: 1119
wicked swift
Observation:
Holiday Jubilee - Christmas event
Two new events introduced “Journey of Surprises” and “Mystery Mania” are two new cash grabs. In one, we get 5 free jerry cans that will only move you 5 spaces if you’re incredibly lucky. I see no way to get any more jerry cans without real money. In the other I see no way to play it at all without real money. There is nothing in the rules telling you any other way to get the items you need to play these two events, which leaves us with - guess what? Spend more money!
Consequences:
People get discouraged that they can’t compete, let alone participate at all, in so many events now that it’s ridiculous. These are the kind of things that make your players quit. These are the kind of things that keeps increasing the gap between the whales/big spenders and literally everyone else, making it so wide that they can never compete in anything.
Suggested Solutions:
There are a plethora of packages to choose from anytime anybody wants, stop making so many events pay to play.
Player : Kibosh State : 1153
sweet nexus
Observation:
It is very difficult to reach the Magnus completion capsule in the game. In Ray's place are Dean and Grimm, two of the 7th generation heroes. No Magnus. 3 Magnus completion capsules turned up in 200 Epic searches. A troll team is not formed.
Consequences:
How do we get to the Magnus completion capsule?
Suggested Solutions:
1 - Turning Golden Hero particles into completion capsules.
2- Adding Magnus to Ray's location completion chest.
3- Completion capsules may be rewarded for facility battles.
stoic dawn
Posted for: Eqvilibrium
Observation: Game developers should focus on existing bugs and improving/reverting existing events to improve the gaming experience
Consequences: It will encourage the community to play if issues are being addressed and fixed or at least tell the player that it’s being considered
Suggested solution:
viral shuttle
Repost for player: ogrev1970
Observation: Player says The screens are too clustered with icons and banners!
Consequences: Player StatesThe escort Mission is a huge pain due to this. Players can't see the screen properly and know what to attack. People can get fed up and frustrated making them not wish to play events like this.
State:1081
Solution: Player says Please Actually listen to the players. Make it to where you can click on the top Banner to minimize it to the side. Please stop with the 100s of notifications across the screen so they can see.
patent galleon
Observation:
Unwanted notifications:
Consequence:
All of the mentioned game spam is completely useless for player. Nobody wants to see these things. Players are angry, play less, pay less, log in the game less.
Suggested Solution:
Remove all of the notifications, banners, rolling texts, tutorial bubbles and story screens from the game.
State number
All states problem reported for 4 years and always completely ignored by devs.
jade jungle
Observation:
Flash Deals is a rip off. it had the 3% skin the last 2 days, today it's only the 2,5%. both are labeled as -80% and cost 50 usd
Consequence:
prices can't be taken seriously, besides the gambling what is illegal in some countries it can give player more reasons to sue FunPlus.
Suggested Solution:
be more transparent. don't let spender pay more than things are worth. stop using dices for prices
dry heron
Post for : counsel666
Observation:
Pop up message that inform player that they are sending low number of troops is annoying.
Consequence:
Bad game experience and its irritating for some of us
Suggested Solution:
Remove it
State number
/
lilac moss
Observation:
We haven't got effortless progress for 2 months
Consequence:
It's hard for f2p and low spenders to catch up, difference between f2p/low spenders with big spenders are getting bigger, doesn't bring balance to the game, players will quit
Suggested Solution:
Give us effortless progress every week or monthly
State number
All
austere cliff
Observation:
Problems with the Koch regime, I have better troops. so why T6 and T5?
Consequence:
Psychological trauma. Go to a psychologist. Losing
Suggested solution:
give compensation.
Government number
1080
ticketId=1094371 !!!
manic glacier
Observation:
Tempest Arms Essence is ridiculously expensive and it RNG like gacha, 60% Trash 36% Better 4% Best
Consequences
Its really not worth it for $100 just get high chance ruined tempest arms with 60% Normal Chance and very lucky F2P banner is really salty against unlucky F2P/Spender
Suggested Solution
Add Pity like Tank did 80x Guarantee Legendary like 10th ascend guarantee Rare/Higher Skill
Example: 9x Unlucky Ascended Tempest Arms and next ascend guarantee Rare or Above Tempest Arms
AND PLEASE Stop Gambling/Gacha for Tempest Arms or It will increase anger players like me
Update: Checklist this Price is ridiculously expensive for single bad skills that have 60% chance
MIGO Store: 200.000 MIGO Coins (400.000 in newer state has Gen 5) (20+ days collected)
Survival Royale: 20.000 Survival Fragments (8x Plays or more Rank 2 or better)
Pearls Store: 1600 Pearls ($40 up 2 $80) (Essence) 2000 Pearls (Regular) ($50 up to $100)
SoS X RE store: 4000 RE Token ($100)
Tempest Arms Token Store: 8000 Tokens ($80) | 3200 Coins (400 Dissasembles)
Shop: Its mostly valuable $50 from Purchase Tempest Arms Pass or up to $100 for single Tempest Arms / 10 Essences for $5
But for what 10x ascends for constantly bad skills?
State:
All
marble flume
Observation: KOTH Matching is still broken / skewed / unfair!
Consequence: Unfair matching, frustrating game play, making players avoid the KOTH event
Suggested Solution: Fix KOTH! Stop matching solely based on BP. Update to match based on both number of players and BP.
It is ridiculous the way this event matches a team with 18 players against a team with 9! So now your team is outnumbered and against the same BP! How is that fair matching? When you have half the marches as your opponent?
Are you matching teams this way on purpose to frustrate players into spending? If so, you are seriously mistaken because players will just quit playing the game.
Fix this event, or our alliance will just stop playing it, as it a waste of time when you are set up to lose.
State number
1065
last socket
Observation:
CC that we have now is boring and is not a great way to decide the governorship for older states. Also governor powers for states losing SVS mean important opportunities for losing states are lost, such as transfer related features. The towers do a lot of damage and it's a chore to heal through the towers to win what is also a job to have a governor who can provide a stable state. During SVS the CC format is more fun. The loot is old, and updating the loot for the same old boring event seems like a waste.
Consequence:
CC feels like a once a month chore.
Suggested solution:
Once Mining Mayhem is ready to be returned, allow states to elect governors by the voting of the R5s of the top 5 to 10 alliances, based on activity. This will allow the important decision of the governorship to be decided without the need for combat. Replace CC with a 3 to 4 hour long, single state Mining Mayhem event with 2 brackets, one for the top 4 alliances and one for the 5th through 8th ranked alliances. The event should have a 2-4 hour time limit. For capturing the alliance's R2 lab, give the current CC rewards, which are mainly badge materials but are still important to some players. For the R3s give older feature materials, such as Behemoth batteries and fragments, Stinger or Aviation system rewards. Give the R4 something current, but in moderation, like tempest arm materials. Allow players to obtain a moderate amount of plasma and helicopter materials for killing and gathering rewards, and make kills inside Mining Mayhem count for the Points Event formerly known as Killstage and still known as KE. This will provide more entertainment, a chance to play against each other without permanent losses, and encourage players to move into the top level alliances to participate.
State number:
658, states that aren't quite as young as we used to be.
cunning basin
Observation: Journey of Surprises only offers 5 free gas tanks to play, requiring players to purchase more if they want to play.
Consequence: many mid-range and free-to-play players will get frustrated and quit playing. May even result in bad reviews, discouraging new players.
Suggested solution: offer more free gas tanks as event rewards or sign-in bonuses.
State- 1006, but affects all
snow sky
Observation:
Troop Drill event gives unfair advantage to the players who are active around the server reset time (when new day comes). This is because you have 5 chances and those chances reset after the server reset time. New chances start to accumulate only after you used your chance.
Consequence:
This means that if you are not active during reset time, sleeping for example, and you wake up around 10-11 AM, then you lost almost half a day of time. During this time you could accumulate 2-3 extra chances. Which results in 400-900 lost points per day (200/300 points per chance). On the bigger scale of entire event this results in several thousands points loss.
Suggested Solution:
At the server reset time, reset 5 chances, like you do now, but increase maximum number of chances, which can be accumulated to 8. This will remove disadvantage.
State number
Any
empty phoenix
Observation: throwdown
Consequence: Devs rly give us the stuff you smoke cause literally granting 15000 points in throwdown f2p is unachievable stop messing around and making events even more difficult
Solution: we asked for milestone points to be reduced by a lot and ofc reduce the amount of points in migo
State all
grizzled mantle
Observation
Journey of surprises is not an event. Its buying bundles for random chance prizes. Gambling in other words
Consequence
Well its probably illegal given the rating of the game. It also shouldn't be in the events menu
Suggested solution
Put it in the bundles section where it belongs if there is no free to play aspect to it
novel storm
Observation:
We haven't got effortless progress for 2-3 months
Consequence:
It's hard for F2P and Low spenders to catch up, difference between F2P/Low spenders with big spenders are getting bigger and bigger
Suggested Solution:
Give us effortless progress every monthly
State number
All
worn bloom
Observation:
you fked throwdown and Migo.. congrats
Consequence:
hard to get 15k points on throwdown for Migo
Solution:
change throwdown on Migo and make it 1 task only to get all Migo points and could get it if did 1k points on throwdown..
State all
cunning ember
Observation:
Rules stated minimum 15 alliance members and a level of 10 HQ are required to start the Throwdown Event.
We've been playing consistently for many months with 36 members but maybe 8 to 10 are always active. The others maybe log in once a month. But this has been always the case.
Consequence:
Now stated that Insufficient "ACTIVE members" for successful matching. This is absurd. We are rank 17 in the state. And if at that rank is considered in active, you can close down the bloody state.
Solution:
Follow your rule. 15 members, need not be active. Everybody has their own lifes and can play the game as they so choose. Please reinstate back number of members and not active only.
State all
ashen smelt
Observation:
Improved behemoth skills cannot be reset.
Consequence:
when you want to occupy different positions [rally leader, joiner, game on settlements etc..] during events the skills of the behemoths have an important role and it is impossible to reset this making our behemoths weaker than they would be in another composition.
Suggested solution:
add a system not very different from that available for the migo survival guide with a possibility of resetting the skills with biocaps (returning the exact number of bio batteries used) and redoing a diagram other than the current one for each behemoths. This could also allow players to improve their gaming experience since behemoths are really important.
State 891
worn bloom
Observation:
do you want players quit?
Consequence:
some players still playing
Suggested solution:
increase Migo task more for throwdown...
( make it 50k because 7k it was a little as you think)
give bad matchmaking on all events (MM tomorrow so do your job and give everyone bad matchmaking)
add 3rd Behemoth somthing could fly ( from an ancient era )
don't care about players feedback
don't give players time to rest
State
all states
dry heron
Observation:
Journey of surprises is 100% P2W event.
Consequence:
another event that sidelines F2p. then it’s Christmas.
Suggested Solution:
Give at least 1 free try daily + 2 (at least with Biocaps)
State number
All```Posting for : wiktoria9762
Observation:
Many players have hero frags or capsules that they don't need, whether they are normal or limitless heroes.
Consequence:
These fragments simply become useless and at the same time, players find it difficult to upgrade other heroes. It's becoming a stressful situation.
Suggested Solution:
Give us option that allows us to exchange these frags or capsule of heroes to an other type of heroes
State number
/```
fleet solar
Observation:
Food / Metal / Wood VERY LOW amounts of tiles, No Higher infected to kill
Consequence:
Negative Impact on the game especially on State Servers. As HQs get bigger in game and require more and more Food / Metal / Wood. Its very hard to get any when the they are at a low level of 5 being the highest to farm. There has not been any level 5+ for farming resources. This also involves hunting Level 17+ infected which needs to be done on a chapter quest line which can’t be completed at all. More and more people will start to go to other states and abandon the one they first started out on. Not a good look when servers are dying if states are all not treated equally.
Suggested Solution:
More Resources for getting higher amount of Food / Metal / Wood in missions and tiles. More Chief Stamina to do more rallies and more ways to buy resources with Biocaps.
State number
1273
manic glacier
Observation
Do you want more F2P quitting this game?
Screenshot 1-4
Developers you need to read this and solve this quickly in 3 days in everyone state that non-selected, if you dont read this you are in really big trouble
Screenshot 1
No Freebies for Mystery Mania and Star Ascension
Consequences:
Only whales will playing this game if you keep this useless event on list
Now I talking about 1 by 1 event
Journey to Surprise, They actually given out 5 Jerry Can from daily login for 1x play. Which is better than nothing
Mystery Mania (Tomorrow)
SPOILER ALERT
That event will give them rewards but 0% chance F2P to play
Screenshot (2)
SPOILER ALERT
That event will give them rewards 1st try 100% success and no chance to lose stars unlike Old Star Ascension
but yeah this event have 0% chance for F2P to play
Screenshot (3)
Suggested Solution
3 of them events is big problem F2P and Low Spender who enjoyed the game since 1 year ago or older
Better give them freebies for Mystery Mania at least 1 Mystery Ticket and Star Ascension at least 3 Stellar Tokens like Anniversary
If you keep adding Pay to Play event I will quitting this game too since they dont care about F2P
State:
All (Non-Selected Test State)
shadow plinth
Posted for : ☆LORD-TIL-END☆
**Observation: **
• The recent Christmas events: Journey of Surprise and Mystery Mania are both top-up specific events.
• Pearls are now harder to collect and have appeared in bundles.
**Consequence: **
• Any player who is unwilling to spend will miss out on these events and their rewards.
• When the pearls were first introduced in game, they were comparatively easy to obtain but has become rarer now. Their appearance in bundles have also increased the gap between high spenders and non/low-spenders.
**Suggested Solution: **
• Player suggests to add at least 5 dice/coins/journey boosters or plain 'Free Draw Chances' daily to help the non/low-spenders get a little something out of these events, similar to the Lucky Lottery event. This would not result in any revenue loss.
• Review how the pearls are distributed through out events so that there is a little more balance between obtaining and buying them.
State number
178
IGN:
☆LORD-TIL-END☆
Posted for : ☆LORD-TIL-END☆
**Observation: **
• Selina and Angelica are impossible to obtain by anyone except the highest spenders who have the opportunity to rank top 5/10.
**Consequence: **
• The rest of the player base does not even get to see/acquire the heroes or have them in the hero roster.
**Suggested Solution: **
• Player suggests it would be really nice to have the heroes in the hero roster; a way to obtain them without paying would be a good addition.
State number
178
IGN:
☆LORD-TIL-END☆
junior meteor
Observation: treasure quest goes into menu tab the day of Azure Heist comes up there's room for three pop ups why make one into a menu with one item in it
Consequence blocks our screens
Suggested solution if there three pop ups just leave it as three pop ups with no menu
State 1001
IGN : Kiwi NZ
hollow depot
Observation:
Weaker, less successful states repeatedly matching against stronger states during SvS
Consequence:
Players enjoy the game less and are simply playing hoping for a merge but many give up waiting
Suggested Solution:
Improve matching, especially when a state has repeatedly lost SvS, or allow states to vote to initiate a merge with another state
State number
1065
Reported by IGN: ━═☆❣️WiIma❣️☆═━```
somber shoal
Observation: Mining Mayhem throws in alliances that have no right being with each other for a smack down. I am an alliance with 29b power over all going against two matching us at 31.5b and, 33.54b respectfully. Our last match up is one at 63b power with one member at 18b power alone.
Consequences: that one member can just zero all our bases at the starting day leading to no troops days after that.
Suggested solution: Take into effect the internal stats of troops also in matchmaking, downplaying the 17mil one player has just causes moral loss for other alliances matched against them.
State 1108
IGN: Zab
empty phoenix
Observation: too many only through payment able to play events
Consequence: mystery mania - star ascension - journey to surprise those three event are part of the future tycoon event and can be played only by buying bundles excluding 90% of the players base not everyone has the money to spend on those events
Solution: its Christmas so show some Christmas spirit and at least give the chance of a f2p try per day
State all
manic glacier
Observation:
Event Billboard is Misleading , now its called Top-up Billboard
Consequences:
Mystery Mania - Star Ascension - Journey to Surprise - Hidden Treasure is invading Event Billboard and not put them in Bundles tab (Biocaps + icon thing)
Suggested Solution:
Delete Event Billboard for good so no more player complaining about P2P events on Misleading tab
State
All include newest state
jade jungle
Observation:
throwdown troop power task requirements too high, speedups have to get wasted to finish 1 task, don't know about whales but for the regular player 1 batch of troops doesn't have 606 667 bp some don't even have 363 333 bp
also 15k for world event is too high
Consequences:
task expires, player sits on 1 task in 24h and has to give up, waste of 1 task chance, waste of speedups to finish 1 task, struggles to get the 15k let alone that an alliance reaches the 910k that way
ad 15k for world event if someone doesn't want to waste their hard earned or bought stuff they only take daily 420 and 210 point tasks and can't finish world event task - leads to waste of completion token
Suggested Solution:
lower requirements, lower points needed, look into what an average alliance makes in total then you'll see not many can make it
sullen badge
Observation:
Reinforcement
Consequences:
With Arrival of tanks and as it grants players some stats buff it would be good if they are included
Suggested Solutions:
Player: Eqvilibrium
shadow plinth
Observation: crystal mines have some flaws with number of nodes present, occupied mines depending on pve power requirements, and high level mines being difficult to conquer for some.
Consequences: many players unable to mine reliably or with any predictable pattern.
Suggestions: 1. Add additional nodes in the level 7-9 range.
2. Rectify or clarify the attacking occupied mines mechanism - one can remove a much stronger player simply by beating the pve mine guardian.
3. Consider a rally or help mechanism like the flash duels event for the highest level mines.
States: multiple
wild knoll
On behalf of: Eqvilibrium
Observation: reinforcement
Consequences: tempest arm stats aren’t available while reinforcing
Suggestion:
Include the tempest arm during reinforcement
State: all
woeful onyx
OBSERVATION: Selecting the slider of the last troop option just below the Save button is wonky. Took a long time to be able to select it. Can't at times. Same for the +- buttons.
CONSEQUENCE: Unable to select the required troops.
SUGGESTED SOLUTION: Allow more space between the last troop and the Save button to ease the selection.
sacred hamlet
Observation: Dylon performs very poorly, because skill enhancement seems bugged. When only 1 skill from Jeb is upgraded it shows, skill enhancement maxed. Besides that some of his skill descriptions don’t make sense (enhanced damage vs piercing damage).
Consequence: Investing in him was a gigantic waste of hard earned pennies, and upgrading Jeb seems like a waste as well.
Suggested solution: Investigate Dylan and fix all his bugs so he will be useful.
zinc mauve
The text on Alliance Throwdown progress task is too small, I can't see my progress.
Consequence:
more enjoyable gaming
Suggested solution:
Makes a little bit bigger. So, the player can see the text clearly
Player :
Jedu#2031
State :
All states```
trim robin
Observation:
For the intel story missions before migo came out, they are no longer do able. Same with the hero intel missions.
Consequence:
We do not get to finish it and get the badges from it.
Suggested Solution:
Start putting them in.
State number
All with migo.
fast topaz
Observation:
Mining mayhem chat broken and some players completely unable to chat.
Consequence:
Players are unable to communicate effectively in game due to being unable to send messages. It's extremely frustrating to try and chat and always getting a failed to send error while under attack or attacking.
Issue has persisted even after several repair attempts after MM finished.
Solution: fix chat and make a more robust chat system that can handle the volume during in game events.
State: all states with MM active.
zealous thorn
Posted for dez
Observation:
Matchmaking in Alliance Duels is extremely unfair pitting much stronger opponents against weaker ones repeatedly. The power difference is large enough that rallies can't even win, but larger opponents are still allowed to declare war on a smaller alliance..
Consequence:
The smaller opponents not only lose the Alliance Duel, but lose out on MIGO points making it near impossible to get to 3 million. Set a limit between the winner and loser's score, and if the difference in score exceeds that limit, they should not be allowed to face each other again.
Suggested Solution:
Make the matchmaking in Alliance Duels more fair and total MIGO point actually obtainable.
State number
450
long tusk
**Observation: **
•With the new March comp screen, the march in Heist after behemoths are out is no longer 60/20/20 if all troops aren’t the same level. It seems to be the “quick select” march based on troop levels. Please put it back to 60/20/20!
**Consequence: **
• Troop comp for heist is no longer made from all troop types depending where people are on upgrades. Some only have one troop type in a March and others may have 2. As we all know, march composition is important and to punish players who can’t afford to upgrade all troops in one fell swoop is ridiculous.
**Suggested Solution: **
Change it back so that all marches have the 60/20/20 march comp in heist.
State number
893
IGN:
ImmaEngaged
formal perch
Posted for Emotional.
Observation: sometimes stacked rallies are needed to win. Ie having a certain level of behemoth and airship formation level. Players are not always reading the chat so they do not see what behemoths are needed for a certain rally.
Consequence: this could cause the rally to fail. Even one wrong person in with a low behemoth is enough to get a loss report.
Suggestion solution: allow a feature where the person setting the rally can put a limit on the rally, exclude certain people from joining or allow only the crucial 7 to join to make sure the rally wins.
States: All
jade sluice
Observe:
There has been no upgrade material reduction event for a long time
Result:
Low-spending players (the majority) and medium-spending players have accumulated materials waiting for this event to upgrade without knowing if the event is still available or has been removed, this is one of the few events that has beneficial for F2p.
Recommended solution:
If the event is still available, schedule an announcement or open it at a specific time, if it has been removed, announce it so players don't need to accumulate their materials.
state number
All ```
fossil sedge
The tasks in Alliance Throwdown lack varieties and fun. It has become more of a chore than an event that we get excited about.
Consequence:
Our members along with many players in state express how it is no longer a fun team event. Players are less engaged in throwdown and therefore the game. Throwdown is already an “off week” so increases disengagement and will slowly erode the player base.
Suggested Solution:
Please consider adding some varieties in tasks like the followings:
• use alliance coins;
• help alliance members certain # of time;
• donate to tech certain # of times
• donate certain amount of resource in supply convoy;
• exchange items # if times in market stall;
• research or build # of times or by bp increase (not just speed ups);
• heal # of troops;
• epic or advance search # of times;
• complete solo assault (aircraft) # of times;
• # of plague zone.
State number
[All] ```Observation:
Today there are 17 daily type events in billboard. Alliance Duel, Mining Mayhem, Annilation all take 30 minutes to 1 hour.
Consequences:
If you work, there is no time for all of them. But the 3 named are the 3 that are super fun.
Somehow can Alliance Duel be alternating week or something so it doesnt line up in MM week?
State
#429 Twochae
thorn bone
Observation:
There is not enough free stamina provided in "hope collection" due to rallying dreadbeast, infected rallies, intel, plus using stamina to clear migo intel to locate plasma intel
Consequence:
Players are forced to use their saved stamina or even use biocaps (which many try to save for svs/sotf) as if they don't, they miss out on free items
Suggested Solution:
Either increase the amount of stamina given or lower the stamina cost of intel/infected rallies
State number
248 but all
raven mesa
Observation;
You cant use general legendary resonating hero fragments on chris ada leon
Consequence: chiefs cant upgrade the heros as much as possible and wasted money if they bought the general fragments
Suggested solution:
Make chiefs be able to use the general resonating frags as this was already in the game when chris came out
State 322 #BomBGameR
molten warren
Observation:
Alliance duel and mining mayhem at the same time.
Consequences:
An alliance can't play both events at the same time.
Very frustrated players.
Suggested solution:
Never let both events take place at the same time. Ever.
State 160
but that goes for all
proper cloud
Observation:
random lucky lotto is not random when 9-6-3 and 9-6-3 and 3 - 2- 1 and 3 - 2 -1 will diced in a row as i wrote.
Consequence:
noone believe in it anymore
Suggested Solution:
State number
1065
rocky heath
Reposted for Mergathal
Observation: the chat system in game is very bad and we can only Block 50 abusive players in total
Consequences: the system doesn’t fulfill the demands and needs of the player
Suggested solution:
improve chat system in game
Increase the number of players we can block in game
Votes 6🔼 1🔽
dense mirage
Observation: the requirements for rewards in group ranking for Tycoon are too high for most players to attain
Consequences: players will stop bothering with the event if they can’t get the ranking rewards just because the didn’t get the required points
Suggested solution:
Lower the points requirements for group ranking rewards
State #- All states
manic glacier
Observation:
Event Billboard, some events F2P unable to try this P2P events
Consequences
Leaving the P2P Events as a filler and 100% ignored for F2P and this event notification NEW is really annoying for me and F2P and not even in Calendar (mostly in Festival category)
Solution
Move any P2P events (Example. Hidden Treasures, Star Ascension, Journey to Surprise, AstroWheel, and Mystery Mania) to Bundle not in Event Billboard, If you keep put this, simple Ignore and don't buying anything even $1 Bundle on event Billboard so Put them on correct place like Flash Sale Frenzy, they put it on Bundles Tab
State:
All
shell temple
Posted for:
shadowlord2067
Observation:
TD serves no function.
Consequence:
Players wasting saved items that should be used for SOFT to get MIGO points.
Suggestion:
Remove Throwdown
State:
All
shell temple
Posted for:
мᵤ𝒻ₐₛₐ₈₆#6480
Observation:
Devs removed MM along with the possible rewards players will get.
Consequence:
We’re lacking of alliance events now that we can get rewards to improve our accounts.
Suggestion:
Replace the rewards by doubling rewards in other events.
State:
All
static tapir
Observation:
For alliance crates claiming rallies, gifts and support crate. Developer put option claim all only for rallies & support. but for gifts, there is one by one claim option (though maybe after 40 crates option on claim all but it is too many).
Consequence:
One by one claim take time and it's also annoying.
Suggestion:
Same option for three category's (rallies , gifts and support)
State:
1170 ( But that goes for All )
rocky heath
Posted for:
(DIS)JemSatan
Observation: The new event for bio hunt can be started by many players that’s are unclear on how it works.
Consequence: Many players are not online and it becomes a wasted attempt for the whole alliance.
Suggested Solution: Provide a cancel or stop button for cases where it gets opened by mistake. Also add possible attempt reset for the mistakes or wasted attempts
STATE: 1179 (ALL STATES affected)
tawdry wedge
Bunkers hero frag rewards.. we still get ordinary hero frags but our heroes r limitless now
Consequence:
People can't upgrade new limitless versions of those heroes or use those frags
Suggested:
Change/improve bunkers hero frags rewards
State number
[All] ```Observation:
Sentinel frag crates was a prize in the pearl store and taken out. Now f2p who has been saving up not only wasted their pearls has no way of getting a sentinel if choice from frags . Spenders as well need to spend and spend and spend to get enough frags to get a sentinel. The issue now is F2p and mid spenders are stucked with useless gen frags and 1 or 2 maybe a few frags of a sentinel but never enough to craft one . Backpacks are getting clustered of frags of sentinels which is annoying
Consequence:
More clutter in back pack
Pearls wasted
Sentinels are not obtainable making players feel left out
Suggested Solution:
Put back general sentinel frag crates in pearl store
Add more ways to obtain frags
Let players be able to convert sentinel frags to general frags
State number
All
Observation:
RR store keeps getting more needed items with each new feature added but prices are expensive and the items needed but RR coins are very low so obtaining any item of a substantial amount is impossible after each game
Consequence:
It Gets harder with each addition to choose an item and stick to upgrading it because of the amount of useful items that players can get without spending .
Suggested Solution:
Increase RR coins or lower the prices of items
Stop having a ranking system for members of the allaince and let all participants get the rewards of the 1st rank player. It is unfair that a weak player who takes an hour out of their day get less rewards than the number 1 rank. All players did the time , all players tried their best to win , so let all players get maxed rewards.
State number
All🌃 Blast Shelter: 🌃
Observation:
The blast shelter building,is not even a bit helpful for people who got millions of troops and 6 marches.
It's not enough to keep all troops out of settlement when it's needed.
Consequences:
While there are many ways to protect your settlement,this building is not useful anymore since it can't really protect our troops. Not even 1 full march.
Suggested solution:
Make the blast shelter capacity bigger. It's way too low to even keep this building in settlement, or at least let us remove/hide it from our settlement.
State:
ALL
naive citrus
Observation:
Bio Hunt participation is bound to if the player has done it this week, but for trap you have to be 48 hours in the Alliance instead of having it bound to the player.
Consequence:
in bio hunt if you miss participating it in your alliance you can go to another alliance and do it there because the attempt is bound to the player.
for trap you aren't able to do this since you have to be in the alliance for a minimum of 48 hours
Suggested Solution:
adjust trap that it also gets bound to the player so you can do it with another alliance if you aren't able to participate in the trap of your current alliance
State number
all States```Observation:
We need an old event that help players catch up. Don’t think anyone needs explanation why
Consequence:
Close in to whales
Suggested Solution:
Effortless progress
State number
197
hallow grove
Observation:
The new bio hunt event building is a square larger than any other building effectively taking up 2x as much space.
Consequence:
Hard to find a good central location to put it
Suggested Solution:
Make it the same size as all the other buildings (trap, colosseum, statues, etc).
State number
603
Observation:
The new bio hunt event is entirely too easy to open and it's unclear what exactly it is.
Consequence:
Gets opened on accident at poor times and the alliance misses out on rewards.
Suggested Solution:
Make an alert or a pop up notifying the player they're about to open an event for the entire alliance, not just themselves. Also suggest a cancel button that can be hit prior to any damage done.
State number
603
dusty plinth
Observation missing plasma lab especially in the older state.
Consequence plasma (already a scarce resource) becomes even harder to acquire.
Suggested solution reinstate plasma lab.
molten warren
Observation:
The current resonance heroes, resident evil themed, can not be brought to level 4 for f2p.
Daryl has been the only resonance hero that a f2p could level up to lvl 4 by playing. Not maxing him, but lvl 4.
Of course there might be some f2p players that are extremely lucky in the gashapon event.
But for Daryl you didn't need any luck to obtain enough frags for lvl 4. You could get them by playing all events. Not many f2p have him on lvl 4 because it was hard to get him there. But it was possible. Without luck, without money, just with a lot of time invested in this buggy game.
Consequence:
No f2p will ever be able to use a resonance hero because they need to be lvl 4.
For all f2p resident evil heroes will never be obtainable in a way that they actually could use them. No one needs a resonance hero on lvl 3.
Suggested solution:
For all future resonance hero events, collab events, make it possible for f2p to reach lvl 4 by playing.
Don't make it dependent on luck if you can reach level 4.
All the levels above, all the limitless stuff, remains for your beloved spenders.
State number
160 and all
visual shore
Observation:
Hero levels can be reset, however if you want to get the hero back to lvl 80, you have to do it one by one and you can’t skip to 80.
Consequence:
Takes too much time as the game progresses because of more heroes.
Suggested Solution:
Allow us to skip to 80 if we have enough combat manuals and the hero is a general without wasting excess manuals. Just like with tempest arms you should be able to skip to the max if you have enough.
State number
All
shadow plinth
Observation: Some players are quite bad about reading or replying to dms in game especially from leadership in the alliance.
Consequence: unable to obtain closed loop communication needed to ensure important information is disseminated
Suggestion: Implement a read receipt function, perhaps for r4/r5 in the alliances so that they can know if a player has had the opportunity to read important information.
State: all
brisk flint
post for Vinn
Observation:
koth is too laggy and too many bugs
Consequence:
It’s so laggy then you clicked multiple times it says sync issue. Then you see the March skin stucked in a previous building making you unable to click that building
Suggested Solution:
Time to revamp or remove koth
State number
all
post for S759. ShadowLord
Observation:
the game is fast becoming a full p2w game rather than one where activity is more important. people are leaving the game, sometimes without warning
Consequence:
inactive players took the spots in the hive that could have been given to an active player
Suggested Solution:
give the R5 limited (6 per 2 week period) powers to relocate (to random spot in alliance territory) players who have not logged in for 28 days. Return to a system where activity is more important than spending
State number
759
manic glacier
Observation:
Game censored is out of control but some inappopriate/offensive words isn't censored
Consequences:
When putting Past Tense (-ed) It will becomes uncensored (example R----ded)
Suggested Solution
Make sure to add more censored word that's Inappopriate or Offensive one
State:
All
shrewd stream
Observation: Game lies
HQ skins, sentinels, and guardians appear in the Christmas event that should appear in each phase of Future Tycoon. In this menu should be a guardian that should appear in phase 7. But when checking the probabilities it does not appear.
Consequence: Disgust on the part of players who saved dice for this phase. The players feel cheated.
Suggested solution: add the things you have previously promised.
State number: 362
torpid kite
Observation:
You keep changing throwdown requirements without listening to players . Now only made it harder put an unreachable goal for migo for most players who will not empty out their items for TD because they save for svs prep or sotf.
Consequence:
Most players had to use a token for the last migo tier of rewards even after using all their free attempts and multiple log ons daily truing to get a good task , Troop training requires too much speed ups to cleat or waiting for 2 marches of troops which is not practical.
Suggested Solution:
I am not even bothering with ways to improve TD cause you all heard a lot of good ways already but I will love to see that Migo tiers are unlocked at completion of 12 tasks or the most 15 or just a one time clear of 5000 points no matter the rank of the allaince and do so without lessening migo rewards .
State number
AllPosted for player: (FWB)Mad Hatter/ Snips
Observation: The future tycoon event's rewards are unbalanced.
Consequence: If the player is unable to reach a certain threshold of points, which is very high, the rewards are downgraded to the point that it is not contributing to anything at all. 30 coins for either first/third place or any place at all, is not impactful for any player.
Suggestion: Please review the rewards system from the next time as the event is already coming to an end. A better reward system would encourage the players to not worry about point threshold. The previous iteration of Future Tycoon event during the Anniversary phase was better than this.
Snaps attached.
manic glacier
Observation:
Last Crate of Fireworks Festival doesnt enough
Consequences:
Every Players get 2 From Daily Login and 12 From Fireworks tab every daily and 38 Fireworks doesnt enough for last crate
Suggested Solution:
Compesate them 2 Fireworks to make it enough for last rewards
State:
All (Non-Selected) States
mortal sequoia
Observation : Can you please fix your servers so that doesn't happen every event ?? Complicated to time a double rally and reset buildings when you get that (my rally hit. The other got lost in the matrix like I did)
Consequences : people are tired and quit
Suggested solution : fix the lag
State : 42
unkempt bear
Observation: RR was a super mess today. We perfectly timed a double rally and even on rallyscreen we saw the time is perfect. Reports are 17second difference and enemy was able to REFILL IN THAT TIME. Also for the rest 3minutes of RR our marches did never get home so we could not even try again
Consequences:...we all feel scammed. We always have these kind of lags when playing against full asian alliances. This last rally might have decided the game for us. Building with 30k water in it and enemy 20k water ahead...
Suggested Solution: This was the last good event. I see no real solution anymore. We got killed our 20 games winstreak by a freaking 4 MINUTES LAG!
Just turn off the game if you don't want to take care of anything anymore!!
spring sage
Observation: Rain of Riches is obviously meant as an event to make players poke their head back in the game, but it's easy to miss since it doesn't have a notification. Currently players need to make their own reminders/alarms outside of the app to remember to get it.
Consequences: People don't poke their head back in the game and miss the event
Suggested solution: Add an opt-in notification for when Rain of Riches is available & you haven't used your chance for the day.
hollow pond
Observation: Events where battle power or raid score are taken into consideration when matchmaking are almost void when facing someone with a much stronger/maxed out behemoth.
Consequence: Completely ruins the gameplay when a supposed even battle on paper is incredibly one sided, players don't want to continue fighting
Suggested Solution: Increase the amount of raid score behemoth bp and other important gears gives so better and fairer matchmaking can occur
State number: All states with behemoths
shy oak
Observation:
I didn't get the RR reward on all accounts
Consequence:
Less coins
Suggested Solution:
Give me my rewards
State number
291, 671
fiery portal
Posting for player (wants to remain Anonymous)
Observation:
Players do not have motivations of giving feedbacks and reports bugs in the game since there is nothing in return.
Consequence :
Players wasting their time. Too many bugs , no CS help and the is no point to do anything like that.
Suggested solution:
Offer paid tester position to the players.
State number:
All
shadow plinth
Observation:
Gift Codes - have become such a chore for iPhone users are rarely fair it has to be fastest fingers etc and the enclose is usually pointless
Consequences:
Eye rolls are probably the worst that happen here to be fair
Suggested Solution:
Instead of redeemable codes why not send something out monthly to make your players smile - please make this worthwhile though.
State:
1076
calm chasm
Observation:
Tempest Arms: Trade - The store used to refresh weekly, then it was changed to 14 days, now it is 30 days.
Consequences:
Many players wants to spend their tokens on useful items, but it will take an eternity to spend all of them if it resets every 30 days.
It will make players uninterested in this feature, also it is unfair against players who spent a lot of money and they have to sit on their tokens until the store refresh.
Suggested Solution:
Change it back to refresh every 7 days.
State:
All states with this feature.
snow sky
Observation:
It is impossible to see where is your rally and where are rallies of other players in Bio Hunt and Beast and similar events.
Consequence:
I loose trace of my main march and accidently use it to join other rally, instead of starting my own rally.
Suggested Solution:
Highlight player own rally with different color. Do the same as for Trap event.
State number
Any
rotund glacier
Observation:
Please stop forcing us to use the new layout by using an event for crappy free rewards
Consequence:
Half the links in reports dont work to click on new layout. Everything is too small, and your just pissing us off
Suggested Solution:
Get rid of it
State number
763
solemn sinew
Observation:
Running Banners are blocking buttons for crates /events. Pop-ups block players trying to fix rallys. Even with new graphic modus.
Consequence:
Unsatisfied, angry players on events like rr,.
Sugested Solution:
Please try to fix long and wellknown unsatisfying game issues before installing new graphics that are way less comfartable / clear in structure!
long tusk
Observation:
Not getting svs points for using vehicle parts and frags. Rules state should be getting points for these today.
Consequence:
Incorrect rr rankings, which can cause incorrect prep stage winner and also impact migo points for ranks in the end.
Sugested Solution:
Give people their points for vehicle parts/frags used today or give them their parts back to be used on a day when they will actually get their points that they were saving for!
Edit: it has been found out that the rules are just super misrepresentative of what they actually give points for. The rules state the following but they only give for gold frag use…. Maybe devs should stop being shady and do the right thing.
long tusk
shadow plinth
Posting for player: Aris
Observation: Player's state got matched to an older state which has helicopter. Previous SvS, player's state got matched to another older state which had a generation of heroes maxed out but the player's state got it very recently.
Consequence: This kind of matchmaking hurts the whole state as the stat and power gap is huge, especially with new features which are added according to the age of the state. This creates an unfair environment and players are not able to enjoy the game as it is meant to be.
Suggestion: Kindly review the matchmaking system so that the states and players are pit against other states which are of the same age group or has the same set of features activated. Older states being matched with newer states are confirmed losses for the newer states.
State: 1100
chrome walrus
Posting for Leslie Chow#0126
Observation:
The current process of transferring tickets lacks transparency, leaving players frustrated and uncertain about the details. Players are unable to determine the exact number of tickets needed for a transfer, leading to confusion and dissatisfaction.
Consequence:
This lack of clarity in ticket transfer logistics creates a frustrating gaming experience. Players are left in the dark about event schedules and associated costs, hindering their ability to plan and engage effectively.
Solution:
Implement a straightforward and user-friendly system that displays the number of tickets required for a transfer in the store. This information should be based on the player's current ratings, providing a clear and transparent process. Additionally, communicate event schedules and associated costs well in advance, allowing player's to plan and participate more effectively. Enhancing communication and transparency in these aspects will significantly improve the player's experience and mitigate the frustration expressed by players
grizzled mantle
Observation
My screen is cluttered with unimportant icons while SvS is running
Consequence
Don't need to see koth except on the day. Don't need to see mines unless theyre free. DO need to see the svs score as this runs all week.
Suggested solution
Remove the koth icon until sundays. Its not needed before then. You don't do this with RR. Don't do it with koth. Hide the mines icon except when you have a march for it free. If you can't do that just outright hide it.
fiery portal
Posting for CR. 7#1323
**Observation : **
Rewards are too low for throwdown and some others events compare to time which players spend on game.
Consequence :
Players force to skip or spend good amount of materials-resources to obtain rankings. It is more difficult than before.
Suggested Solution:
It's better if replace rewards to diamonds. example throwdown, it's better if replace milestones rewards and put 1000 diamonds in rewards for doing whole milestones rewards ( champion rank)
hollow depot
Posting for Discord User groot0135, thenondane, and others
Observation :
Text too small / Game not accessible for people with vision difficulties.
Consequence :
People with problems are put at an unfair disadvantage because of their poor sight, or they are totally excluded from the game. See screenshots as an example
Suggested Solution:
Comply with software accessibility guidelines and add settings that allow users to scale the font size across all UIs and screens to fit with their visual needs.
simple robin
🌆 State Merge: 🌆
Observation:
The inactivity ,is a huge and a common issue for many states.Even for the merged states..and for our almost 4 years old state.
We were merged with 1 state and we all get along with each other .We do our best with every event (SvS included),however, a little bit after the state merge took place,you'd easily tell that it didn't help much..
That's due to the reason that 1 inactive state + 1 inactive state,will never make 1 active state.
Every time when the migo event ends,the last 1 year ,we hope to see our state number added in the list with the next states that will get merged,but we don't.
We know that the merge won't fix many issues and it won't stop our members from quitting the game,but it will bring to us more players which is a new positive start and something that can motivate our state, a little more.
It would also give us more players to join our alliances ,so more participants in the events .
All that we want ,is to play the game with our friends.
Consequences:
It's impossible to motivate our members with all the new updates and expensive features.
All of our alliances,ended up having 80/100 members left, where the 30 and more have been inactive for more than 2-3 months.
We keep getting merged with other alliances but it's pointless.
We don't have enough players for any event and every day more and more players decide to quit the game.
Suggested solution:
Please merge our states again.
We hope to see a better matching system and we hope that we will see our states getting merged with atleast 2 other states and more.
State Number:
From State 182 and for ALL
flint aurora
Observation:
Hero specific frags cannot be used for gen 7-12, need completion frags
Consequence:
Hero specific frags useless and cannot obtain completion frags
Suggested Solution:
Create a general completion frag
State number
Submitted on behalf of Twochae / state 429
crimson lance
Posting for Conquistadora.
Observation:
I would like the game be more explicit with rules/instructions of alliance duel like duration of the event.
Consequence :
Players wasting time tring to figure out.
Suggested solution:
Indicate the exact number of duels to face each Migo season.
State number:
All
zealous thorn
Submitted on behalf of AriaEffect
Observation: When a significant number of gift crates are received for purchases, there is no collect all button like there is for the rally crates. One is available but not until you reach a very large number of crates.
Consequence: Ridiculous amounts of time spent just individually collecting gift crates from purchases.
Suggested Solution: Add a collect all button for gift crates regardless of the number like there is for rally and support crates. This is a simple fix that would make players happy.
State number: All state
wild knoll
Submitted on behalf Red ⁽ᵀᴹ⁾
Observation: Rules under the SVS event doesn't mach the even schedule daily
Consequence: Use of incorrect items losing SVS points
Suggested Solution: Made both schedules match
State number: All state
icy nimbus
Observation:
We get a lot of the “common” state event exploration project material that ends up being useless
Consequence:
A lot of the “rewards” we gain for things like digging, dreadbeasts and the season pass feel less valuable the further into the season
Suggested Solution:
At the end of the season, allow us to convert the left over exploration project material into something else. I was personally thinking the store seasonal currency or even resource crates. Keeps us motivated to kill the dreadbeasts for the “bonus” rewards and other things.
State number
778
fiery portal
Submitted on behalf of Ariana
Observation :
Many available events and stamina is not enough.
Consequence:
Many players do not have the amount of stamina required to finish all the daily tasks and get all the rewards. It's frustrating.
Suggested Solution:
Increase the ratio of gaining stamina Daily. An alternative solution is to add an event which gives as reward stamina packs.
State number :
42
patent galleon
Observation:
3rd time my alliance missed the Duel.
Time-zone preferred matchmaking is a failed system.
Consequence:
My alliance is not allowed to participate in Duel and earn merits, just because we sleep during declaration stage 1 and 2.
Suggested Solution:
Create fair matchmaking system.
State number:
362
rigid copper
Observation:
There is a lot of intel to do and maintenance make player loose time and stam as well.
Consequence:
Compensation after maintenance are not good. And doesn't compensate the time and stamina not collected.
Suggested Solution:
Add 80 stamina as compensation after maintenance
State number: All state
brave berry
Observation:
[ I have another problem. The algorithm that chooses the states in SvS are not equal. how is it possible that for 1 year, you don't have at least one victory?! How can you stay in a state that no matter how much it buys packages, it's never enough for developers?! how can you win when the game's algorithm always chooses to make the losing state buy even more?! question, who is that.. idiot... who would put money in when he always loses?! I'm not English and I hope the translation works... there's still something that's not ok in SoS... the translation]
Consequence:
[For this reason that we did not manage to win at least once in SvS for a year, many players left the game defined
whoever makes this marketing strategy... should analyze... how many potential buyers they lost in 2023. ..
😔]
Suggested Solution:
[The only viable solution I see is to have equal opponents with 50/50 chances for victory in SvS, I don't want to refer to the battles within the state either, I want a solution for the entire state ]
State number
[686]```Observation:
Dev: "Hey I have an idea. Let's flood the players with statues/decorations for stats" Dev 2: "Great idea, let's introduce so many that they can't even build all of them"
Consequence:
Max amount of buildings reached. Can't gain splendor.
Suggested:
Remove splendor from all decorations and add them to the real statues instead. Stop adding stuff without fixing everything that is broken...
State number
755
All
rare rain
Alliance Duels
Observation:
there isn't the real power of the alliances participating in the duels, but only "bolts" power.
I have to stay up until the 00UTC for having only few minutes to search all the alliances that are by the game choosed for the duel. And there isn't a fast method to search them. The game put "bolts" to say me how the Alliance is strong, but it isn't real.
Consequence:
negative consequences: we have choose an Alliance with our same number of bolts, but it is stronger two times us. Perhaps they didn't game in duels before, so they have less bolts they could have. We have 38M of bolts and choose a 35M of bolts. But we are 19M power and they are 30M power.
Suggested Solution:
Put the real power of the alliances participating in the duel. It helps you, too. And put somthing to see them; I can't go around evey State to search them.
State number
1068
rich burrow
Posting feedback for Eqvilibrium
Observation:
1)Tempest arm is included when attacking solo, but not when reinforcing allies
2) Add more zoom out on PC version
Consequence:
1) When reinforcing, only Behemonth and heroes are considered
2) The HQs are too close and the game doesn't allow to zoom out more on PC
Suggested Solution:
1) Make sure Tempest Arm is also included when sending reinforcements to other players
2) Fix zoom issue on PC
State number
345
All states```Observation:
old irrelevant unnecessary fragments of heroes in backpack
Suggested Solution:
Players need a converter. Once every 2-3 months to clear the trash from the backpack. Any 50-150 purple fragments per 1 gold fragment. I think many would be satisfied with such a simple solution and exchange rate.
State:
All states over 4 months old
formal perch
Posting for Vinn.
Observation: due to there being such an excessive amount of heros some players may get confused as to which hero generations are which.
Consequence: some players may mistake heros for others in thus upgrading the wrong heros.
Suggested solution: allow the hero list to be categorised into hero generations more clearly, maybe the use of columns to assist.
State: 704
onyx coral
Observation: our state alliance can't choose any duel opponent. Options are only alliances without buildings
Consequence: we are missing out on points for 3mio migo goal. Some didn't reach it yet.
Suggested solution: give us only options with duel buildings.
chrome walrus
Posting for Lyndi
Observation:
Currently, players may not be consistently aware of the status of Ada/Leon frags, leading to potential frustration and confusion within the community. An observation of this gap in communication prompted me to suggest a more proactive strategy.
Consequences:
The consequences of not addressing this gap may include player dissatisfaction, as they might miss out on crucial information about frag availability changes. Inadequate communication could lead to suboptimal gameplay experiences and players feeling disconnected from updates within the game.
Solution:
Implementing multiple email reminders would bridge the communication gap, ensuring that players receive timely notifications about the unavailability of Ada/Leon frags. This solution aims to enhance player awareness, allowing for better adaptation to changes and fostering a more positive gaming experience.
elder merlin
Observation:
To go from VIP 10 to VIP 12 with a daily 500 vip points, it will take approximately 19 years, 260 days to achieve. I am not even sure if I will be alive for another 19 years.
Consequences:
The consequences are that I will be dead before I can become VIP 12
Solution:
Increasing the amount of daily VIP points will give me an opportunity to live long enough to reach VIP 12
marble flume
Observation:
Being the R5 and R4s of an alliance is like having another job, without compensation. It can be very stressful. These individuals invest precious time to organize events, resolve in state issues, and attempt to maintain a pleasant gaming experience for players.
Consequence:
Without these individuals, the game could not function. It is the addition of these people that helps SOS have a player base, including the whales, which provides revenue.
Suggested Solution:
Compensate the R5 and R4s of active alliances with in game rewards each month. These could be distributed in the same way bunker rewards are, providing the alliance with a set number items and a limit as to how many each player may have.
Rewards could be any combination of the following:
Hero Fragments or Upgrade materials
Gear and Badge Supplies
Behemoth Upgrade materials
Plasma of any kind
Speeds
Resources
Relocators
Buffs
Skins or Skin Tickets
Biocaps
Vehicle Upgrade materials
Flight Vehicle Upgrade materials
Special Event Items (Pearls, Dice, Gems, Lottery Tickets, Game Passes, etc.)
It is time to offer a little something back to the unpaid leadership teams that help keep SOS running, and profitable, at the expense of their time and sanity. These items cost the game nothing, so why not say thank you?
State number : 1065
fiery portal
Posting for player rewen
Observation :
For live servers the conversion of Tycoon Bills into Skin Tickets did not align with the specifications provided in the event details. In PTR worked like the event outlined
Consequence :
People were saving that currency so it can be exchanged to something useful (which was in event details) and in the end we have this outdated currency in our bags.
Suggested Solution:
Adjust the Skin Tickets according to the specified 1:1 ratio outlined in the event details, just like in PTR.
State: All
shadow plinth
Observation:
States that are more than 50 weeks of age and are active:
• have a lot of trouble finding good resource tiles (L8 and L9).
• have trouble finding L5 infected fiends, as most of them are taken down quickly when they spawn.
Consequence:
This impacts player's growth as not everyone can come online at perfect times when these elements spawn in the world. Many miss out on better resource tiles and rewards from the fiends as they settle for something lesser.
Suggestion:
• Please adjust the spawn rates of these elements, higher for older states.
• Please review the rewards from the L5 infected fiends.
• Please make the incomplete resource tiles disappear a little quicker than usual.
sullen badge
Observation:
SOS as a Game
Consequences:
Years back this game was fun to play. Not so many spending to do, free to play friendly, less bundles, less features, event were released slowly. Then Boom, I don’t know what happened, so many features, so many events, so many bundles, the game is heading more like pay to win. The amount of players, old friends quitting is outstanding and outrageous.
Suggested solution:
Player: troublemaker6969
dusty flume
Observation:
Timezone based advantage for Hero Challenge ranking. Once you can clear the last level, the ranking is 100% based on the earliest time for completion. which is a disadvantage for those unable to be online at reset.
Consequence:
The ranking rewards will more or less always go to the players who are online at reset - those of us who cannot be online at reset due to the timezone we're in, have no chance to rank higher than about top 50-100 on a good day by doing it as early in the morning as possible.
Suggested Solution:
Instead of the ranking based rewards, then set the rewards based on the actual level completed. Thus if you can complete the last level, your rewards are fixed, no matter what timestamp you complete it at.
State number
520 / Any
torpid kite
Observation:
Allinces in new states can protect their AD buildings with rows of towers and players are making alts and allainces to surround the AD buildings and hives.
Consequence:
This is making long march times , some has long as 10 minutes yes 10 minutes which really is an unfair.
Also players seeing these tactics being used may now go make alts or HQs doing the same which will now impact state activity falsely for a period of time cause of the burst of alts created and laying down of hqs and towers
Suggested Solution:
Have fixed march times so the fight will always be fair no matter how far a player is from the AD buildings
State number
AllObservation:
States 1081-1086, all a year old now, are just getting their first transfer event. Only these states are included in the transfer. On top of that, for my main state, 1085, we set the limit at 350m and that is what shows from our side. However, when looking from states 1082 and 1083, it shows it set at 80m. The same issue with 1082. They show 350m in their state but when I look from my main state or 1083, it shows 80m
Consequence:
Keeping us from having transfer event sooner has cost us opportunities to change states or gain new players. Now we are only limited to a very small margin of states which also prevents us from gaining players. Lastly, the issue with those that may want to transfer showing the limit at only 80m when we set it at 350m will keep any who might want to transfer from doing so
Suggested Solution:
Fix the bug so those who may transfer to our states see the actual limit we selected. Add more states as an option for transfer. Stop grouping our states 1081-1086 just cuz Wolf spends more than I make in a year
State number
1085/1082
First two picks regarding 1085, clearly shows we set limit at 350m but from other states it only shows 80m. Second pics from 1082 showing same thing
drowsy owl
Reposted for moccasr74
Observation: I don't think I know a player who doesn't MINIMUM have two accounts / Settlements
Consequences: In the years I have played SOS, it has not been possible to find an opportunity to be active with several settlements at once.
Suggested solution: It's an opportunity I would be crazy happy about. Possibly as a split screen. It should be possible if two accounts are linked to each of their hosts/links.
UP votes 3 DOWN votes 5
dire solar
Observation:
Alliance duels with an alliance who doesnt fight, or participate in anyway means being unable to earn merits.
Consequence:
Since it's almost impossible to take down the towers and the center before you run out of time and the alliance wont participate then you can not earn what you need to.
Suggested Solution:
Make it so you can at the very least earn from the towers all falling, even if it were to be set up so you made something from taking down one tower, a bit more if you take down two towers and half if you could take down all the towers. If you are willing to do more than the least then it would also work if you decreased the time needed to take down the center.
State number
all states
hybrid plume
Observation:
Too many useless things in our backpacks with most we can't recycle.
Consequence:
We are running out of room for new things coming.
Suggested Solution:
Either make it so we can "gift" things to other players so it will help them to grow & do more. OR - let us recycle anything and everything we want.
reef dagger
Observation:
Alliance duel is one of the most unpleasant parts of the game. I have just experienced a 3/4 billion loss of resources in food and wood and similar % losses for steel and gas. Whilst troops are returned the level of rss loss is ridiculous. I was raided 42 times by one account
Consequence:
It is off putting and demoralising.
Suggested Solution
Limit the number of attacks and/or increase the rss returned after the duel
mental hound
Observation:
Even when spending in the Resident Evil event, the rewards are limited; the heroes were the only thing worthwhile in the entire event. The game gave us packs that limited our availability to gain these heroes. In particular, for the Ada and Leon event, I know several players who bought all the journal packs and such, and still, they like myself had to choose between either Leon or Ada. At least with Chris, the sidebar gave us a guarantee that we would be able to obtain fragments.
Consequence:
Several spenders have taken a break from the game because the packs offered no longer correlate to the rewards we received and this became true towards the end of this phase.
Suggested solution:
Allow players in the next phase to be compensated and or make fragments for Chris, Ada and Leon accessible.
State: All
calm girder
Observation :
currently all the best and updated stuff goes to the RR store, has T12 been released? red crystals in the RR's store, limitless hero need red frags and serums? RR store, vehicles? Let's put the stuffs in the RR store, do you understand that we have other stores and that it would be cool to add these items to those stores too? like the SvS store, how long have the items not been updated? it's not worth the effort to buy 50 boxes of plasma, the KoH store is another example, the stuffs are expensive and lack of variety
Consequence: there is a lack of RR coins and even so we have to choose a few items to buy, while there is plenty of coins from other stores
Suggestion solution: also put new stuffs in other stores, or lower the price of RR items, you are focusing on all the best items in the RR store just to say that you are making them available to us, but that's just "shut up" and you know it
state: 244
tawdry wedge
Observation
Some rewards r ridiculous.. especially for older states... like fiends, Intel explorer, bunkers, alliance store...
Consequence :
It's fun because u don't care about not "selling body parts players " players r frustrated
Suggested Solution:
Give us something useful.. like speedups, plasma, compeletion capsules ..etc
State: All
fallow cobalt
Observation:
1099 - 1110 has had no transfer or merge event yet. We are supposed to have an event in 3,5 weeks (after our MIGO ends). The states are quickly dying out, most only have 2 active, combative alliances.
Consequence:
Many are getting bored and are thinking about leaving the game. A lot are waiting for the coming merge/transfer event to see if they regain their spark to wanting to play.
Suggested Solution:
Please make it a merge event, followed by a transfer event. Merging 1099-1100-1101, 1102-1103-1104, 1105-1106-1107 and 1108-1109-1110 together. That way all of those states will have 7 to 8 active alliances again!
State number
1099-1110
drowsy owl
Posting on behalf of player: Bug
Observation:
Excess “Tycoon Bills” that had very minimum use in the event and is currently left not recycled in player inventory.
Consequence:
- The recently concluded Christmas “Future Tycoon Event” allowed spenders and non-spenders to obtain numerous amount of “Tycoon Bills” that exceeded given how much it was required and consumed in the event.
- It leaves players frustrated as it was not recycled and compensated, yet remained in inventory with of no use.
- The more tickets one had meant that they had invested more therefore it did not feel very rewarding.
Suggested Solution:
- Make it possible to use “Tycoon Bills” in upcoming “Future Tycoon Events.”
- Give a more diverse selection of items in event store to allow players to consume “Tycoon Bills” for good use.
State number
925```Posting on behalf of player: Bug
Observation:
Plenty of items in bag that are no longer of use once max level is reached.
Consequence:
- Certain events where both F2P or spenders end up with a lot non-recyclable items make them feel they are not rewarded enough given the time and money spent for such events.
Suggested Solution:
- Make a recycle event every month to recycle unusable or maxed out items.
- Make it possible to recycle all type of items during this event.
- Allow the event to give tokens to obtain items for each recycled item to make the player feel more rewarded.
State number
925```
undone leaf
Observation:
there is no face-palm emoji in the game chat, probably one of the most popular and most necessary emojis in the world!
Consequence:
every time there is a face-palm moment (at least 10 times a day), we are spending at least 5 minutes saying, "I really wish there was a face-palm emoji" or "why is there no face-palm emoji?" which is obviously a waste of time that could be better spent dealing with the face-palm situation. Also it means I am getting so many people asking how they can request an emoji to be added which really, this report is the closest answer I can think of, so I apologise if this report is in the wrong place!
Suggested solution:
I think many will agree, adding a face-palm emoji to the game chat would increase moods, productivity and quality of game life 🙂
State number
1042 + 1043
tribal meteor
Observation:
Even still has time left, example bio hunt, but can’t start it. If there is a hour left on the event, there should be a hour left on the event.
Consequence:
Missing out on rewards. 2x worse on limited time events.
Suggested Solution:
Event is available till time it ends. Multiple event stop working with time left. Making you miss rewards or be unable to spend event stuff.
State number
1042Posted for: ariana05
Observation:
Challenge: The Most Industrious Chief is good for stamina packs.
Consequence:
This is an event that helps players and we are happy of it.
Solution:
Please make this every week or better around reset every day?
State:
42
3 🔼 ; 1 🔽
Posted for: island4006
Observation:
The Upper Limit Reached pop up is irritating when attempting to send a march & switching talents.
Consequence:
This is a nuisance to gameplay.
Solution:
State:
530
fringe bear
Submitted on behalf of Ruslan_777
Observation: In the hero challenge, the buffs that appear from time to time (pick 1 out of 3), specific for that round, should either be retained in the backpack for upgrades or should not appear to be the exact item that can be collected for the hero’s profile.
Consequence: This will avoid confusion on whether the item was actually gained vs being just a temporary buff for that round of challenge.
Suggested Solution: Allow us to retain what we collect or make it clear if it is just a temporary item. This can be done by differentiating the appearance of the items instead of having them look identical.
State :342
edgy girder
Observation
RR no longer locked until matched unlike KOTH
Consequences:
They cant join mega alliance because of KOTH unlike RR can leave or kicked on last day
Suggested Solution
Make it not locked on KOTH and make sure after register and leave even already matched KOTH so they can join mega/super alliance
State:
All (Non-selected states)
true light
Observation
AD was an automatic win 2 seconds after the fight despite the other alliance being online and having all AD building on place ( photo attached)
Consequences:
We didn’t get any merits or solo points.
Suggested Solution
Update the point acquisition system in AD
1- Occupation should give points
2- If an alliance didn’t show up give automatic merits and solo points to the winner deducted from the alliance who fail to show
3- Alliances with no buildings should be removed from the suggested alliances list
4- Improve and increase the range of alliances below top 40 in MIGO , they are smaller alliances anyway and most struggle to get points
State:
All
urban trench
Submitting on behalf of White Wolf
Observation:
All these new overpowered features allow whale players to burn millions of troops in seconds.
Meanwhile pop-up notification from Becca about fierce fighting takes time to click through and take actions.
Consequences: Enlistment office if full very quickly . Recruitment needs more than 4 weeks to clear, even when playing daily for hours and doing every single mission and gathering rss .
Suggested solution :
State:
All
simple robin
Submitted on behalf of Beerus.
Observation:
The developers should be more interested on what the players expect in this game. Right now we don't feel heard at all.The balance and matchmaking in the events, is a tragedy.
Consequence:
We can't enjoy the game when we can't even fight our opponents.
Eventually,the players get bored because there is not any way to win, when you are a f2p or a mid spender and you play in events like Survival Royale against maxed players. How's that even fair? The players end up choosing to not play anymore, even in events that they used to like and they decide to quit the game.
Suggested Solution:
We want to feel heard. We want a better matchmaking system.Give fair battles for f2p people as well.We want to enjoy gamę and this event
State number:
669 and for ALL
elder merlin
Observation:
With the latest update to the PC version, clicking and chat scroll have been negatively affected. It takes multiple clicks for the action to register. In addition, the chat screen no longer auto-scrolls to show new rallies (see attached picture).
Consequences:
The consequences are that it is much harder to participate in events like trap where fast joining of rallies is imperative. Needing to click multiple times before it registers slows down rally joining, resulting in the dreaded "exceeds rally size" message. In addition, the chat not auto scrolling means it is harder to join rallies because it takes more actions to see the new rallies.
Solution:
Please fix these issues
tidal quarry
Observation:
The auction(TA tempest arms) is losing popularity. The tops bought equipment for themselves, but F2P players don’t have enough coins.
Solution:
Please remove the minimum price from 4100 for 1-st level TA. Because a 1st level item cannot cost that much. F2p players cannot buy, and ALSO they(f2p) cannot sell either because it is expensive for the market. Prices need adjustment. Please
teal pond
Observation:
If your alliance R4s/R5 does not register a person for King Of The Hill event a random player will be chosen and registered automatically instead of the event being cancelled for that alliance. This happens at the conclusion of the registration period so the random player picked has no say, or opportunity, to withdraw.
Consequences:
The player chosen randomly has no freedom to withdraw from this event. The consequences of this is that the player is unable to drop out of their alliance. (In this case unable to drop alliance to join another to support during Capital Clash). A further consequence is that the player is forced to participate in an event without their permission, want or desire to do so.
Solution:
Remove the automatic registration mechanism. Other events in SOS (Alliance Showdown as an example) simply stop registration happening if participation criteria is not met. This needs to be a universal rule with all events.
eager raptor
Observation:
Latest update/upgrade
Consequence:
Game lag and drop outs
Suggested Solution:
Each time I click on fiends/troop upgrades/alliance duals joining a rally - the game drops out!
Please please upgrade the foundation of the game so it can take all the huge content the Developers keep adding!
You need a decent engineer to upgrade the foundations of the game! Please do this or more will leave! We already see the effects of less players with the current poor game matching! The game is running out of active players and alliances.
State number
133/All
rose pivot
Observation:
Tempest Arms is a complete scam. Materials are crazy expensive and 98% of the time produce awful gear and terrible skills. Today, I reforged 2 pieces of gear. I got the EXACT SAME SKILL on one item and the second item I got a skill 600K less powerful. 4k tokens to go backwards? Oh…and I claimed a 10k reward chest and both times got purple skills.
Consequence:
I’m done investing any money, effort in what is essentially a money-milking scheme.
Suggested solution: Fix the process to give skill levels you can pay an amount for and have something in that tier be random. Not paying $75 for a skill that takes a 1.8M gear and makes it a 2M gear.
weary sedge
Observation:
The new Crystal mines spawn close to the Facilities.
Consequence:
Players have less amount of space close to the important buildings during SVS. This is super annoying.
Suggested Solution:
Remove the Crystal mines during SVS or make them spawn further away.
State number
1000
Observation:
Too many Icons on the Screen during SVS.
Consequence:
Players are annoyed and distracted
Suggested Solution:
Let us hide all of the Icons we want. We dont need so many Icons on our Screen.
State number
481
Observation:
Banning players who talks China, Taiwan or HK politics in private messages with friends
Consequences:
Show of nepotism and extreme control in a game.
Suggested solution:
Stop muting someone for 3 days because talking politics in private messages isn’t spreading any non-communism agenda.
State number:
All
eager raptor
Observation:
SVS game lag and constant drop outs
Consequence: how can you defend when you are constantly kicked from the game
Suggested Solution:
Fix the damn game
State number
133 - all playersObservation
Gameplay is affected negatively by useless buttons on screen Koth and crystal mines interfere with key gameplay elements
Consequence
Things become harder to access. The help button extends into interactive icons. Your UI is poor. We find your inability to change anything useful laughable and a poor experience for everyone
Suggested solution
Remove koth until sunday reset. Never needs to be on screen before that. Remove the mines button during svs. Stack quick heal and battle map above the svs scores. No more options at all during this period. Remove fortress fight, battle map does that job. So we have 3 interactive elements in a small area that don't interfere with rallies or the help icon. Not the junk setup in the screenshot.
floral rain
Observation : To obtain pts from attacking players in svs, the hq difference must be at least 3, which was logical by then, when HQ level used to be the most important factor. However, and with the introduction of behemoth, aircraft, tempest/vehicule and other stuff, plasma is no longer a factor in deciding whether a player is considered weak or strong
Consequence : An unfair game that only benefits top whales who can zero almost everyone despite being close in hq level. For example a maxed p13 can zero p10, p11 and even p12.
Solution : HQ level difference is not enough, please add other factors, such as stats, heroes gens, behemoth level etc.
State : 636
unkempt bear
.
Observation:
Wrong displays in reports making it impossible to learn or just see what happened.
Tanks still nowhere in the reports.
Wrong displays in marchtimes make it impossible to time double rallys
Wrong placed effects of HQs who are gone for minutes spam the map.
Arriving rally marches get stuck for seconds while solos still hit and refill
Consequence: The game is broken and got dumb. Strategy gets ruined by lags or players who spent amounts per week others would spend for a car. I stopped spending since last 3minute lag at RR. Now with SvS having similar broken stuff two more of our spenders stopped.
Solution: nothing the devs seem to be able to actually do. Was a good time. Now only f2p and keep up as long as you can as f2p. (should be about a month with the expensive monster upgrades that come)
fiery portal
Posting for player : Valar morghūlis
Observation:
Marches times are awful. We were 3 rally leaders in same positions west , south and east at capital. We all had 1:07 march time while pressing to rally. All had maxed MIGO talents. I run 1:39 , the other 1:52 and the other 1:43. I am rl 3 years now. I never had that bad experience according to gameplay. How to play like this? It’s unacceptable! Wrong timers , wrong battle reports. What is this?
Consequence:
2 rally leaders stopped playing today. We fed up with this mess. It’s a mess! Unacceptable gaming experience. The worst ever. No strategy , no gameplay. Who have the biggest wallet now wins. We can’t even double anymore!!!!!!!
Solution:
Fix the timers, slow down, fix mechanics of the game. I don’t understand HOW the rallies are winning or losing anymore!!!!
State :
845
jaunty mica
Player: Frozen
Observation
Due to Ingame Messages saying, Ada and Leon Frags my be not be available in Future, I bought both at Least on Level 4 with all Skills unlocked.
This SvS I rallied an opponent with Ada too and got clearly outclassed, even with my Ada having one Skill more and my Stats being slightly better.
Actually I'm regretting unlocking her and Leon; tbh ... Ada and Leon was a waste of Money for me ... with such a gap in Damage it was senseless to buy them without maxing them ...
Consequences
For myself, I won't ever buy anything in the Game again without being able to max it ... next time I won't spend anything on this "Offers" again...
Suggested solution
Proceed like this, so in future there will be only Whales left,
which will get bored due to having no challenge in this Game any more.
UP votes 2 /DOWN votes 1
molten warren
Observation:
Christmas cheer skills are outdated.
Extra Beds is not needed at all now that we have lots of ways to increase our hospital capacity.
Healing Light doesn't fit the new hospital capacity and cool down is too long.
Consequences:
These skills used to be really nice. And I actually missed something like that last Christmas event. But they didn't fit the game anymore.
Suggested solution:
Adjust them to the current game. Increase both.
Healing light should heal way more. Make it percentage based. This way it will always adjust to the hospital capacity. 25% would be nice.
Extra beds: Just add a zero and make it last longer.
Cooldown for both should be three days.
State:
160 and all
naive junco
Observation:
[characters missing fragment exchange/helicopter periods]
Consequence:
[f2p players are unable to advance or upgrade certain legendaries and lower with associated free use frags for exchange including characters gained from events/ helicopter period for solo is only mon-friday and coordinated operation prevents us from doing anything for 2 wholes days during the weekend since it hasnt arrived yet]
Suggested Solution:
[for frags, make all characters have the ability to have frag exchange so that the f2p players and can be on par with those who pay/ helicopter solos being all 7 days of the week would go along way to improving the helicopter progression while we wait for the coordinated one to open]
State number
[1272 and all the other states newer than us]
dire solar
Observation:
Some states have dwindled player wise to the point of no return from a transfer event only
Consequence:
Players who are stuck in a mostly dead state cant transfer far enough away to make a huge difference in states where mergers are desperately needed.
Suggested Solution:
Decrease the amount of time between state mergers, allowing states to gain more players versus players slowly dwindling away.
State number
all states
rocky heath
Posting for ☆~ Tsuki ~☆
Observation: There are a lot of crystal mines on the map during svs.
Consequence: They take up too much space on the map and make it hard to port to certain locations.
Suggested solutions: remove crystal mines during the svs event.
Posting for KingBob’s Banana
Observation: it takes a long time to translate other languages during events.
Consequences: conversations can be missed or attacks can happen when your not paying attention
Suggested solution: make other languages translate automatically in the chat to your set language.
manic glacier
Observation
Do you want more F2P quitting this game? Do you not see F2P players and deafen my answer my last feedback???
Consequences:
Only whales will playing this game if you keep this useless event on list
Now I talking about 1 by 1 event
For playing this you need 99 Diamonds/$1???
Please evade this event for everyone, that event will give them rewards but 0% chance F2P to play and worst RNG for spenders so evade this
That event will give them rewards 1st try 100% success and for playing this you need to pay 499 Diamonds or $5 WHY?
Great this game now 100% screwed because of this event
No changes, no feedback readed, Nothing change
For playing this you need to pay this for 499 Diamonds $5
Suggested Solution
4 of them events is big problem F2P and Low Spender who enjoyed the game since 1 year ago or older and faced many p2p events
Give them at least a few of Diamonds (Ex. Completing Daily Task gives you 25 Diamonds)
If you keep adding Pay to Play event I will quitting this game too since they dont care about F2P
State:
All
junior meteor
Observation: Big whale maxed Angelina / Selina settlements Zeroing settlements 3 hqs lower f2p with one to three hits.
Consequences: F2P much lower BP players getting zeroed who can't afford to rebuild.
Suggested Solution : use the maximum of 3 levels lower settlements for attackers but also no lower than 75% BP so is a fairer fight so gives lower settlement a chance to get garrisoned by other players for fair fights
State 82, 1001, 1031
shadow plinth
Observation: The SvS matching for 1090 was not fair. The opponent state 1057 had a superior MIGO buff, double of 1090's.
Consequence: Even though the states are matched evenly according to the power levels and rally leaders, the MIGO buff made all the difference and in played in 1057's advantage. Battle report snap attached. At these max levels, the smallest difference of stats play the win/loss factors.
Suggestion: Please re-consider matching states from different MIGO if the MIGO stats are not similar enough. Otherwise, please adjust the MIGO buffs according to the state where the fight is taking place. Example: In this case, 1090 was the host, the MIGO buffs should have been 32% for everyone, even the invaders; instead of 64%.
State: 1090
IGN: Multiple members
novel storm
**Observations **
Hidden Treasures isn't an event.
**Consequences **
It's frustrating to have it in the events menu but as a F2P not to have access to it. Move it to the bundle list.
** Suggested Solutions **
If you want it to be an event, make it accessible to everyone, not just for spenders.
State
All
**Observations **
Journey of surprises isn't an event.
**Consequences **
It's frustrating to have it in the events menu but as a F2P not to have access to it. Move it to the bundle list.
** Suggested Solutions **
If you want it to be an event, make it accessible to everyone, not just for spenders.
State
All
stray sedge
Observation:
[Crystal Mines on grey area during SvS]
Consequence:
[Crystal Mines are taking space during SvS and making it harder to locate on area for event]
Suggested Solution:
[ It would be better if these vanished during a state event and not block key areas for a fight.]
patent galleon
Observation:
Remove notifications from the game completely. Especially never-disappearing pop-up tutorials.
Can't see the damn game through all of those pop-ups everywhere.
You even added new camp cafe pop-up. Nobody cares about that. It's like 3 people talking to wall for fake community feeling. You don't listen.
Those pop-ups are not even adds, but just useless information.
What next? You make a pop-up saying it's night because there is dark outside? Well I wouldn't know!!! Have no idea about absolute trivial facts!!!
Tell me also it's year 2024, tell me every day with a half-screen pop-up. Why not, right?
Tell me the game is actually named state of survival, cover second half-of the screen with another pop-up too.
This is unreal.
Consequence:
Anger of the community for these senseless absurdities in the game.
Suggested Solution:
Remove notifications, pop-ups, rolling texts, rolling banners, everything.
You think players have smooth brains or what?
You are insulting everybody.
Clean UI = happy people. Can you get it?
State number
Every state
eager raptor
Observation:
KOTH
Consequence:
Constant kick from the game due to lagging! For gods sake fix the damn game!
Spent the whole hour logging in to arrive to lagging then getting kicked. Not just me majority of players. So the winner win easy!
Suggested Solution: engineer a game that doesn’t lag and crash! Stop adding more content as the platform is weak! Employ an engineer not a developer
State number
133
quasi abyss
Observation:
L1 and L2 in KOTH and RR are often at the same time.
Consequence:
We play our Big Alliances on L1 and our weaker Alliances, Farms and Alts during L2. It is difficult to play both Legions at the same time.
Suggested Solution:
Have L1 and L2 at two different times.
State number
874Observation:
Alliance duels and mining mayhem are on work days and are very uncontrollable as to when they run.
Consequence:
75% can’t make it so if your intention is to retain players it’s not going to work, people who spend money on your game are busy earning it Monday - Friday.
Suggested Solution:
Why not schedule these events on the Sunday following capital clash and state versus state so it’s an alliance event people don’t miss going to state alliances and so more players have a chance to play.
If you want to retain interest why not leave AH and survivor Royale to run weekly instead of rotating them out, at least players can control when they do these.
State number
1076
fair barn
Reposted for redfox_i
Observation: All important buttons are hidden
Consequence: Is hard to find the Quick Heal and Battle Info when you need them, but the Crystal mines and KOTH are there.
Suggested solution: Hide useless buttons like KOTH and the Mines during SvS
40🔼 1🔽
last socket
Observation:
I have a tank. It's not in reports. I assume it goes beep beep and maybe boom boom.
Consequence:
I have no idea how good my tank is without doing a lot of math. I definitely don't know how good my opponent's tank is.
Suggested Solution:
Add tanks to the reports. Never release new features without also updating the battle reports to include the new features.
State number:
States with tanks.
zinc glen
———————————————————————————
Observation:
The usage of epic (purple) vehicle fragments does not earn points during either the SotF or SvS prep events.
Consequence:
Reduces impact factor towards player growth.
Suggested Solution:
Enable points to be rewarded for usage of epic (purple) vehicle fragments during the the SotF and or SvS prep events.
State Number:
244
———————————————————————————
———————————————————————————
Observation:
Lucky dice do not present an equal 1 in 6 chance for rolling each respective numbered die and furthermore, this inequity is not explicitly described within the rules section of the event for which it’s used.
Consequence:
Reduces impact factor towards player growth.
Suggested Solution:
Adjust the lucky dice such that there actually is a 1 in 6 chance of rolling each numbered die and or explicitly write-in the actual, real roll probabilities within the rules section of the event for which they’re used.
State Number:
886
———————————————————————————
———————————————————————————
Observation:
Disruptive message banners continue to automatically appear within events such as RR and KotH.
Consequence:
Reduces impact factor towards player quality of life.
Suggested Solution:
Disable message banners from automatically appearing within events such as RR and KotH.
State Number:
398
———————————————————————————
viral shuttle
Posting for Player Bocchi
Observation:
Player States Hidden Treasures, Star Ascension and Journey to surprise have no options for free to play.
Consequence:
Many players feel blocked out from these events.
Suggested Solution:
Add in ways to use some biocaps to be able to purchase a limited amount.
Hidden Treasures- Add at least 1 Treasure Compass Essence in 325 Crate, 3 Treasure Compass Essences can fuse into 1 Treasure Compass
Star Ascension- Give at least 1 Stellar Fragments in 325 **or** 1000 Biocaps
in shop so F2P have a chance to play 1x each stage
Journey to Surprise- Replace 99 Diamonds currency and make it 1000 Biocaps to get 5 Jerry Cans
State number: 1001Observation:
Hidden treasure/Journey of Surprise event only for p2w players
Consequences:
Free to play players also wants to participate but they can’t and are frustrated and feels that they are marginalized.
Suggested Solution:
Player: Eqvilibrium#7057
Observation:
Svs Matchmaking Angelica/Selina
Consequences:
States are matched against other states who have not yet unlocked those heroes and makes it impossible to win.
Suggested solution:
Player: Eqvilibrium#7057
night harbor
Observation:
[ players will get disappointed because can’t participate RR / KOTH event]
Consequence:
[Players will quit the alliance, quit the game. After players leave alliance and quit the game hard to get new players .. this is cause state dead. ]
Suggested Solution:
[Work on events, make them more available for all, add new features and enlarge the partecipants number 30->50]
State number
[All]
dark sleet
Observation:
The latest update and changes in the registration of the king of the hill with the ability to move from alliances have a positive effect on the dynamics of the game and many players can participate in events without being tied to one alliance after registration
Consequences: the interest of players has increased and many can play svs and king of the hill without regrets or loss of rewards in alliances. There is no loss of interest in events and transfers between alliances without loss of rewards is a very good solution
Suggested solution:
Changes in the rules - make free transitions for the king of the hill and RR after registration permanent.
Government number:
All
jagged hedge
OBSERVATION:
CONSEQUENCE:
SUGGESTED SOLUTIONS:
STATES: All
grizzled mantle
Observation
Well done on reducing the throwdown points needed for migo. Now can you do it for throwdown itself as well so newbies with empty backpacks can play?
Consequence
You've made half a sensible change. Its still too hard. Especially for a NEW player. You know, the ones you want to enjoy the game and start spending money?
Suggested solution
There are 2. Triple the current points on your tasks, or return to the original targets.
dark sleet
Observation:
The backpack contains items that simply lie [statues, decorations, titanium stabilizers] are not used for processing, and cannot be reused by the owner due to the maximum level
Consequences: Items that cannot be used simply take up space in the backpack and are not useful
Suggested solution:
Since decorations, statues, titanium stabilizers are valuable and expensive items, do not process them into resources and skin coupons [this will only upset you since the items are valuable]. I propose to introduce functions for such items: 1 give to another player [this will greatly please those who lack such items or cannot afford them, you can make a limit on the number of gifts to players and this will help not make too much of a difference in strength between players] 2.auction , that is, sell items 3. Make a processing that will fit the value of the item [for example, titanium stabilizer into bio batteries, statues into skin coupons or improvement]. It would be good if it were possible to use all the proposed options, this will help both players who have maximum levels of statues, titans to get rid of items in the backpack that he cannot use, and players who find it difficult or take a long time to receive such items [especially the gift function of such items would please].
Government number:
All
unkempt bear
Observation: KOTH and RR are part of MIGO, but you only get it if you are actually IN THE GAME. Sure people who don't come online should not get it but Reservist do also not get it even if they are online and ready to join in if someone misses.
Consequence: No one wants to be Reservist in L1 as long there is open space in L2. Having reservists is an important backup but they do not get any MIGO participation completed if not needed.
Suggested solution: Add a function were reservists can do anything to get their MIGO completed
reef dagger
Observation:
Alliance duel is one of the most unpleasant parts of the game. I have just experienced a 3/4 billion loss of resources in food and wood and similar % losses for steel and gas. Whilst troops are returned the level of rss loss is ridiculous. I was raided 42 times by one account
Consequence:
It is off putting and demoralising.
Suggested Solution
Limit the number of attacks and/or increase the rss returned after the duel
formal perch
Observation:
Hero gear parts, hero gear Designs, alloy, adhesive, chief gear tools, tactical designs, speedups Have been a core component of state of survival since the beginning of time. Comparing the reservoir raid store to the king of the hill store. To the king of the Hill betting store.
Consequence:
You will see a few irregularities
RR / KOH in green display the same price.
Comparing RR or KOH vs koh betting store you will see the majority have the same 2.5 times reduction in value.
If you decide to use the 2.5 times reduction in value for the components that match the other store, the numbers in red are far worse to obtain from the KOH betting store if available in the other shops.
Suggested solution:
Prices in koh store need to be adjusted to be cheaper.
State: applies to all
polar plover
There's the picture
sly scaffold
Observation: I am constantly having to zoom out when switching between HQ and world map as the set up zoom keeps resetting. Considering this is the most important screen switch, it becomes too tedious to keep zooming out on every single screen switch. This is especially visible and annoying on the Windows version.
Consequence: It is frustrating and it makes me avoid fully the PC version.
Suggested solution: Allow the user to set up a default zoom preference when logging in or even better, in the settings screen that applies to all screens in the game. This way the game will provide the same user experience in all screens.
eager raptor
Observation:
New THROWDOWN
Consequence:
What a waste of time for F2P to get huge points to get your freebies you are wasting a lot of speedups and resources.
No one is investing in Throwdown - useless event, best to be ignored, absolute no benefit!
Suggested Solution:
Bring back the original Throwdown which had nothing wrong with it and fix the broken lagging and popups and crashing and all the stupid water marks at the bottom of the screen.
State number
All states.Observation:
Slot tokens from value slots turn into 1k supply crates the start of the next day after event ends.
Consequences:
valuable currency turned into basically useless material without a good enough warning. Other events like lucky draw and pearls allow you to carry over unused currency. The game is also inconsistent with which event stores stay open 1 day past event end. To allow for players to spend earned rewards
Suggested Solution:
Allow people to carry over unused tokens to the next event cycle or keep store open 24 hours past the tasks ending period. Could even give actual worthy rewards for unspent currency. Anything is better than a 1k supply crate
State number
All states.Observation:
There is a lack of Alliance Centers and Fortified Fortresses in game
Consequence:
Only strong alliances are taking these buildings and nothing is left for smaller alliances.
Suggested Solution:
Provide more buildings with lesser rewards, ones that the larger/stronger alliances don't want so that the smaller alliances have something to play for too. This will also help keep states a live longer with less people leaving game due to not being able to get rewards from this event.
State number
all states
Posted for Hemorrhoid
Previous post 2🔼 2🔽
chrome comet
Observation:
Many Alliances have Player from allover the world and not everyone speaks englisch or whatever the Main Language is.
Cosequence:
During the heat of the battle, epecial with that annoying Lagging that many events have, its impossible to translate all the time and give Orders to some Players.
Suggested Solution:
Show the translated messages in the Chat and let us hit the button, if we want to see the original message. Other games had that by far better system and it makes communication way more easy.
All States
earnest cosmos
Observation:
Weaker, less successful states repeatedly matching against stronger states during SvS
Consequence:
Players enjoy the game less and are simply playing hoping for a merge but many give up waiting
Suggested Solution:
Improve matching, especially when a state has repeatedly lost SvS, or allow states to vote to initiate a merge with another state
State number
591
Reported by IGN: Corazon
weak fern
Observation:
Path of water still has nanami stickers as the only type available
Consequence:
Players who participate regularly stack up on nanami stickers to no use
Suggested Solution:
Replace current sticker rewards or have the ability to exchange them for one's not currently owned.
State Number
All States
hollow depot
Written by Orbit of Nebula.MOD following prolonged discussion with various players
Title: TOXIC PLAYERS IN CHAT
Observation
The player base needs to be able to take action when a player is toxic, offensive or insulting in chat, breaching the terms of service without needing to rely on a mod or waiting for customer support
Consequence:
Players struggle unnecessarily, and become disheartened feeling like nothing can be done, many states lose players simply due to the content seen in state chat
Suggested Solutions:
Implement - Governor Mute System similar to Shackles
Upon seeing toxic messages in state chat, in this situation, the governor could apply 2 consecutive 2h mutes daily. That's a 4 hour mute on the premise that the same person comes back and repeats that same behaviour. It also allows for less problematic players to be dealt with less harshly. Anything beyond 4 hours would still requirement moderators/CS involvement, but at least this allows players to have more involvement in keeping chat clean and enjoy the game more.
Implement - Automatic Mute System
If a comment is reported by more than 10 players, implement automatic chat shadow ban from state chat for 1 hour and CS reviews or extends the mute if required
State number
All```
elder sequoia
Observation:
Its been a few times now since vouchers for normal heroes show up where vouchers for resonated heroes either have stopped or got paused. It used to be that resonated vouchers popped up either every second time of normal hero vouchers or they both came together. When are we going to get resonated hero vouchers event back again? There was nothing mentioned about this event been discountinued in either way.
Consequence:
Its now hard for many players to continue upgrading resonated heroes and building up their frags.
Many of those who aren't whales have such resonated heroes as uncompleted and their only way to get their frags was via vouchers event.
Suggested Solution:
Please bring the resonated heroes vouchers event back for everyone so that players who are stuck can continue to upgrade their resonated heroes and build up their frags every time the event pops up like they used to do before.
Otherwise include deafult resonated hero frags in other frequent events as rewards
Evidence:
Screenshots shown below
IGN:
мι∂иιgнт♡нєℓℓᓚᘏᗢ
State:
492 (It applies to all states that have resonated heroes included)
crimson lance
Observation:
The chips for upgrade limitless hero level are needed badly,I never get high enough in rank to get loads of them.
Consequence :
Players cant update heroes to be more competitive.
Suggested solution:
provide chips as a reward in other events, like we receive potions.
State number:
All
empty phoenix
Observation: throwdown
Consequence : throwdown was already a very bad event now you made it the worst off all congratulations FP you literally suprise us every time by how bad a event can become
Solution: just revert it as it was still awful but better than the current
States all
dusk jay
OBSERVATION
Events are locked behind a paywall such as Hidden Treasures, Dig Em Up, etc.
CONSEQUENCE
When players cannot engage in events because they are locked behind a paywall, and/or no access path to gaining a limited number of free-use items is available, they lose interest in the game and company further.
Continuing to implement paywall features such as these events will continue to drive players away.
SOLUTION
A: Give limited free-use items in Daily Crates, as the Lucky Cards event does, in proportion to the event. Example: Dig Em up - the last two crates give shovels.
B: Give a limited Biocap purchase option for event engagement, as the Value Slots event does.
C: Allow players to earn event participation items through tasks or challenges, up to a limited amount.
D: drop all paywalled events.
STATE
180/any
zinc mauve
Event like Mining Mayhem, RR, KOTH, alliance duel amd etc .players should be given the opportunity to choose their time. For example, someone in France (Europe time) cannot play on Japanese (Asia) time.
Consequence:
many people are busy, it's not possible to play events like this
Solution:
Developer should give their opportunity to choose the time event which is suit with their time.
Player : Dhananjaya
State:
All state```Anyone else getting their times in alliance dual changed from what they picked? We picked 23:00 when we declared just now and have ended up with 18:00 which doesn’t work for many in our alliance. Not sure what the point of picking a time is if we can’t have the one chosen. Same thing happened last week and we ended up with duel and mining both at the same time
It’s ridiculous how the timing in this game works. We don’t get a single event in our number 1 chosen time. Even when we do not need to select 1 time they still won’t give it to us.
Consequence:
The player can't have the chosen one and we ended up with AD and MM both at the same time.
Solution:
Manage the timing in this event properly and let the player get their chosen time
Player:
_bookz_
State:
All state```OBSERVATION
Dig em up used to have a free option and no longer does.
CONSEQUENCE
Players who have been loyal to the game are fed up and losing interest, 3 years of playing this may well be my last.
SOLUTION
Stop being money grabbing cost cutting Scrooge’s you are ruining the game and making it inaccessible for free to play.
STATE
1076 all the way back to when the event first started
edgy girder
Observation
Event Billboard Festival is now 100% misleading and now everything is about to pay to play
Consequences
Every F2P players in future surely will quit, even Whale quit because of overwhelming P2P events and Whales have chance to stop buying any bundles in future
Suggested Solution
To completely remove event billboard and demolished the useless building Event Billboard that exists since 4 years or Dev Team will remove those most useless event all the time
Only Useful event with tons of bugs removed is Mining Mayhem
So please remove those useless events
State
All
rigid copper
OBSERVATION:
Players need to wait aimlessly for the state transfer event to happen, just to be able to switch states
CONSEQUENCES:
Players choose to sleep their characters for 61 days to transfer their character to another state, or quit the game because they no longer enjoy the game where they are at, feeling trapped, reducing quality and experienced player pool.
SUGGESTED SOLUTION:
— Allow players to transfer states anytime without the event, and alliances could open recruitment cross-states increasing the competition between states apart from SVS. Players should be allowed to, accordingly:
— Governor can veto against the player joining the state ONCE, and the player looking to transfer is prohibited to transfer to the target state for 21 days.
— Upon moving to the new state, the player is given a 72 hours relocating peace flare.
STATE:
— ALL
fiery portal
Observation :
Matchmaking is too wide and we do not have fair fights in multiple events. We are matched with states which have Behemoths and other features in RR-PoW-AH.
Consequence:
We have clear disadvantages against those states.
Suggested Solution:
Make the matchmaking more fair. Match states with similar features and make our bracket smaller for the events above.
State:
1249-1254
empty phoenix
Observation: dig them up
Consequence: yet another event no f2p way to participate when you devs gona realise that even spenders need ppl to play the game after all this time claiming you wana help f2p player you actions show otherwise
Solution: just let f2p participate in event
State All
patent galleon
Observation:
PoW matching system doesn't hesitate to create fights like 5 average vs. 5 whale players.
Then every fight looks just like the screenshot and one whole side is pushed all the way back to the base.
Matchmaking system is broken for every single event in this game. Devs are not willing to acknowledge exponential power of highly leveled players and instead they average everything and don't even match equal average.
Consequence:
Events are always horrible to play for one side.
Suggested Solution:
Developers should stop omitting exponential power of highly leveled people.
1-2 extremely strong settlements can win whole event even when rest of the team is mediocre. Counts for Pow, counts for KoH, counts for RR, counts for MM.
It's all about 1-2 extreme rally leads and this fact is completely ignored for every matchmaking in this game.
Trivial total power averaging is absolutely ignorant and failed system for this type of game with exponential differences.
State number:
Every state
toxic tangle
Observation
Consequence
Suggested Solution
State number
244 and all states
hollow depot
Observation: Text on Customer Service use a different text colour if the ticket relates to a player's existing ticket (dupicate ticket)
Consequence: The text becomes unreadable in this colour
Suggestion: Instead of using a different text colour, add a Flag or Heading that clearly said "DUPLICATE TICKET" so the player is still aware that it was considered a duplicate
IGN : rewen + other players
State 827 + all states
hollow depot
Reposting for Discord user - stan 007#9649
Observation: In Path of Water (POW), some players do not confirm in time & some players go AFK when the match starts.
Consequence: The remaining 9 players end up wasting their time, or lose unfairly when a player goes AFK.
Suggestion: Apply a penalty to players who do not confirm or just sits in the base - if they were really going to play a match, they should be active enough to press confirm and at least try to participate in the match. Penalties could include deducting a star, or cannot play a match for next half hour, etc.
Previously voted with 2 x 🔼 , and 0 x 🔽
visual shore
Observation:
With Mining Mayhem on hiatus indefinitely, there is no way to obtain aircraft/helicopter materials without spending or waiting until Journey to Glory.
Consequence:
Those who did not get a chance or were F2P/low spenders have no way of obtaining their individual aircraft/helicopter materials since the joint exercises eventually go away and don’t come back. It makes no sense to offer points in events to upgrade these things if you have no way of getting the materials for free and you have to spend. It’s equivalent to taking trap away and limiting how you obtain hero gear material.
Suggested Solution:
Put the helicopter materials in weekly deals, switch the trap reward of superalloy for the helicopter to a general aircraft material crate. Update the migo and all the event stores to include the helicopter material if you’re not bringing back mining mayhem
State number
All
novel storm
**Observations **
Dig`Em Up isn't an event, not any more...
**Consequences **
It's frustrating to have it in the events menu but as a F2P not to have access to it. Move it to the bundle list.
** Suggested Solutions **
If you want it to be an event, make it accessible to everyone again, not just for spenders.
State
All
untold raft
Observations
No match for ALLIANCE DUEL, all opponents taken, during all bidding rounds, after someone overbid us in the first round right after reset.
Consequences
While it's nice to have 1h less playtime, we get zero rewards.
Suggested Solutions
REMOVE THIS USELESS EVENT and add the rewards to other existing events.
We are drowning in events!
State
All
fringe bear
Feedback on behalf of m.m
Observation: The recon cooldown is too long and is thus ineffective in battle
Consequence: The essential tool for battle is disabled too long for effective warfare.
Solution:
Fix the recon ability to be able to recon again after a short time such as 5 min and also after an attack. 5 min is a good balance between playing the game and differentiating those who are recon spammers.
State #:
All
last socket
Observation:
Many states no longer have the underground exploration. It was kind of fun. It was a good way to offer some rewards to low spenders.
Consequence:
Things are less fun.
Suggested Solutions:
Bring the event back for the states that no longer have it, and update the rewards for more relevant features for those states.
State #:
658 and others
zealous thorn
Observation: There isn't enough level 7 and 8 mines for everyone.
Consequence: Players have fights in the chat and attack each other in the mines for gathering.
Solution: Increase the number of level 7 and level 8 mines so that there is enough for all players to mine.
State #: All with crystal mining
chrome walrus
-The system mail incorrectly asserts that the text issue in the Future Tycoon event ruling, specifically the automatic conversion of Tycoon bills, has been fixed.
-Contrary to the system mail, evidence shows that on the final day of both stage 7 and just before the event's closure, the text issue persisted, indicating Tycoon bills were still being converted to skins tickets.
-Players did not receive the Santa Claws statue on the 18th sign-in day of the event.
Consequence:
-Misleading information in the system mail has led to confusion among players.
-Players may have missed out on utilizing Tycoon bills for valuable in-game items due to the persisting conversion issue.
-Dissatisfaction among players who did not receive the Santa Claws statue on the specified sign-in day.
Solution:
-Acknowledge the reported issues and conduct a comprehensive investigation to verify the existence of the conversion problem and the missing Santa Claws statue.
-If the conversion issue persists, implement a swift resolution to rectify the error and ensure that the system mail accurately reflects the corrected changes.
-Compensate affected players for any losses incurred due to the conversion issue, providing them with the appropriate in-game items they missed out on.
-Address the missing Santa Claws statue for players who did not receive it on the 18th sign-in day, offering compensation or a resolution for this discrepancy.
-Communicate transparently with the player community, admitting any mistakes, and offering a sincere apology for any inconvenience caused.
-Implement a robust quality assurance process to prevent similar issues in future events, ensuring a positive gaming experience for all players.
-Give players the posted 1 to 1 conversion of tycoon bills to skin tickets
State: Everyone```Observation :
Lucky Gashapon is back for 2 weeks and we only have the chance to obtain Leon and Ada. We also want to get Chris.
Consequence :
We do not have opportunity to make that reso hero level up or to unlock skills. Some people needed only few fragments. It's unfair to leave one hero behind and we lose progress.
Solution:
Bring Chris in the event or launch another event so players can obtain fragments.
State : 63 / all
stuck flint
Observation:
Gashapon is restarted, but only for Ada and Leon.
Consequence:
Chris isn’t available
Suggested Solutions:
Bring back Chris too.
State #:
795
fiery portal
Observation :
Game announcement was clearly saying that the event as long as it finishes we won't have another chance to obtain fragments so players pushed skills instead of leveling up the hero.
Consequence:
People spend their last chances to fix something instead of nothing and lose the items. Now you bring it back and we have to start all over again.
Suggestion :
Give us more than 5 coins and give us an option where we can reset everything once and focus on something else.
State :
759 / all
Obvservation:
Tempest Armors need an update
Consequence:
New tempest armors requires huge amount of resources(money) to spend on.
Suggestion:
Please just Update the existing TAs to the new Ranges. If you have Red lethality simply roll a new Red lethality for the existing TAs. Keeping the old TAs as they are will Invalidate a ton of money spent on getting good ones. 4 Red turn into 4 worse than purple stats if they continue that.
State: 783
shell temple
OBSERVATION:
The Lucky Gashapon event ended 7 days ago, not 5.
CONSEQUENCE:
Game owed players more free spins. At least 2 more.
SOLUTION:
Give players more free spins.
STATE:
759
fiery portal
Observation:
The Lucky Gashpon event has returned, even though the announcement clearly stated it was for a limited time only. Despite the announcement, individuals made over 300 spins to obtain those two heroes. These two heroes were supposed to be available until January 4th.
Consequence:
Those who spun more than 300 times before January 4th will now miss out on many rewards, as the system has reset to 0. The structure and communication of this process are not well-executed. Additional rewards should be unlocked for individuals who surpassed 300 spins.
Suggested solution:
Consider adjusting the rewards for individuals who made over 300 spins before January 4th. Let people continue with previous progress. . For instance, if a person completed 450 spins, grant them 150 spin rewards in the current event. It is unacceptable to treat people in this manner due to communication errors. The announcements were clear, and there should be compensation for the confusion caused intentionally.
State :
All
shell temple
OBSERVATION:
CONSEQUENCE:
Players were cheated.
SOLUTION:
STATE:
All
jaunty mica
Observation:
some events such as star ascension they do not have opportunities to participate without using money
Consequence:
F2P players have difficulty growing,this discourages them from playing
Suggested Solution:
add the opportunity to participate in paid events using at least biocapsle
State number
All
jaunty mica
Observation:
[Path of water]Matchmaking and time to join the game is long . Matchmaking It often happens that the player receives much stronger enemies,The waiting time to join is long because it always waits for the last player to join,which usually does not confirm readiness
Consequence:
constantly losing + frustration with waiting
Suggested Solution:
improve matchmaking and shorten waiting time for readiness
State number
All
calm girder
Observation: Since I started playing this SD store and the SvS store are still the same, you can't include more updated stuff in the stores in the old states but you spare no effort to include more of those events that are totally P2W
consequences: ...🙄😒
Suggested solution: include at least some items that you released years ago as a certificate of honor which is very difficult to obtain among thousands of new stuffs
novel frost
OBSERVATION:
The Lucky Gashapon So Dec 2023 bank coin ada / Jan 5 2024
CONSEQUENCE:
They game said there would be another chance to get ada frags.I there in the gashapon store.You need unlock this skill effects
SOLUTION:
Give players ada the right 20 more free
STATE:
314 / ALL
timid horizon
Observation: alliance duel was over | Event is at 12UTC and it finished instantly
Consequences: didn't get any pts for MIGO and Merits pts
Suggested Solution:
at least re-battle and choose new opponent or send rewards for merits and relevant stuff like 20 survival coins or any.
We woke up this time to do this event and nothing happened!
toxic tangle
Observation
Consequence
Suggested Solution
State number 
All states.
tidal quarry
OBSERVATION:
Apparently 98% of active players use legendary (golden) TEMPEST ARMS. And blue TA and purple TA are recycled.
CONSEQUENCE:
The purple essence is not relevant and just lies in the backpack, like its fragments.
SOLUTION:
Add the ability to sell or convert purple essence into gold. The formula is easy to come up with, for example, purple essence + XX gold cubes = Y fragments of gold essence. Thank you.
p.s. Prevent the accumulation of another useless item in the game/backpack.
tame lintel
OBSERVATION:
State 1266 does not have aircraft Missions/Challenges unlike newer states like state 1269.
CONSEQUENCE:
Slowed development of state 1266 players. Players change state to newer states where this event occurs.
SOLUTION:
Add aircraft Missions/Challenges to state 1266.
State number
1266
fair barn
Observation:
we have many hq themes but are missing toes and unicorns
Consequence:
I really would like a toe themed hq skin, frame and march and I know many have been asking for a unicorn march hq and skin for ever.
Suggested Solution:
Run a contest where we design skins and actually use the designs we submit
States: 625,628,629
tardy breach
Observation:
Please stop producing idiotic themes that are based on individuals ill conceived views of what this game is. While there are discussions that take place in a cynical manner over unicorns, goats and other suggestions they are generally made in jest.
Consequence:
We end up with things like 'tactical emotes' that no-one wants and diverts development resource away from real tangible concerns or requirements
Suggested Solution:
None. Just dont' do anything.
**States: **Most sane people.
untold raft
Observation:
Light mode only triggers when your device can't render the game fast enough anymore because it's overloaded. If you have a fast device, it might never trigger, or only in a few events where your device struggles.
It's a completely stupid implementation, made years ago where the simple march skins were the only resource hogs.
It also doesn't work for the biggest resource hogs like settlement effects.
Consequence:
All these skins, pets and effects make the game unplayable in many situations: you can't see anything anymore because of dozens of overlaying blinding effects and/or it slows down to a slide show.
Some players also reported to get bad headaches/migraine from all the flashing effects. 🤕
Suggested Solution:
Today we need a few game settings where we can switch off ALL special effects:
[x] March Skins,
[x] the whole parade (behemoths and aircrafts and whatever you plan in future)
[x] and especially Settlement Effects!
A simple car/whatever for our marches is enough and what most of us want in battle situations.
Maybe an actual improvement: instead of a car, show a small player avatar, that would actually add some useful information. (For those who don't like this particular change, but agree with the rest, please still upvote this feedback - it's unlikely that this part gets implemented...)
Did devs ever hear the sentence "less is more"?
**States: ** all
austere python
Observation: Alliance Duells
Third time, i am feedbacking this now...third week, my alliance got zero merit-points.
We choose a opponent, buildings were built, nobody showed up, zero solo points.
Consequnce: wasted time for merit points for migo. How should we get 3 m, if alliances set their buildings but doesn't fight?
Solution: finally give solopoints for staying in buildings and burning them down!
stoic seal
Observation:
Alliance Duel
They can enjoy burn littles. BUT get no resources, and all troops return.
Consequence:
Those who love to burn get to, the littles burned have no actual harm.
Solution:
Thank you for fixing it. When both teams show up, it is alot of Fun.
proper cloud
OBSERVATION:
State 1.065 does not have Leni
Slowed development of state 1.065 layers. Players change state to newer states where this event occurs.
SOLUTION:
Add LEni from 1.080
State number
1.065 & 1.080
wanton hinge
Observation:
In Path of Water (POW), some players do not confirm in time & some players go AFK when the match starts. In fact, if a player can press confirm and yet goes AFK during the match, there is a possibility that the match is being fixed to make it 4 vs 5!
Consequence:
The remaining 9 players end up wasting their time, or lose unfairly when a player goes AFK.
Suggested Solution:
Apply a penalty to players who do not confirm or just sits in the base - if they were really going to play a match, they should be active enough to press confirm and at least try to participate in the match. Penalties could include deducting a star, or cannot play a match for next half hour, etc. For matches where players do not leave the base within 30 secs, stop wasting the time of the team with 4 remaining players and stop the match! Why should the opponent team with 5 players enjoy a "free" win???
State number
1152
edgy girder
Observation:
Journey of Surprise a.k.a Useless Pay to Play event is coming in 6 days?
Consequence:
In PTR I tried no freebies on this Pay to Play event and forced to pay 99 diamonds to play this? and there isnt free Jerry Can for this event???
Suggested Solution
Replace or Remove 99 Diamonds option to 1k Biocaps If Developers didnt fix this game on 6 days
OR Replace this to Challenge: The Most Industrious Chief
I will do Broadcast every state and better delete this game forever
State
All (Non-Selected States)
fiery portal
Posting for player Kir
Observation:
We haven't had a recycling event in ages, and our bags are filled with a plethora of items. Many of these are old, irrelevant, and unnecessary materials.
Consequence:
The lack of organization makes it challenging to find what we need in a timely manner, and a significant portion of the items in our backpacks is either useless or outdated.
Suggested Solution:
Introduce a converter; this way, old materials and outdated items can be recycled without waiting for a specific event, and the recycled materials can be repurposed for new uses. Alternatively, if implementing a converter is challenging, consider organizing more frequent and diverse recycling events with a variety of choices.
State: ALL
Observation:
The "Journey of Surprise" event is currently structured as a pay-to-play event, resulting in free-to-play (F2P) players missing out on rewards.
Consequence:
This has led to an increasing gap between players, with those who are not spending money finding themselves at a disadvantage. The widening gap is pressuring more players to invest additional funds to stay competitive.
Suggested Solution:
To address this issue and foster a more inclusive gaming environment, consider replacing the "Journey of Surprise" event with another F2P-friendly event that offers substantial rewards. An alternative could be reintroducing the "Challenger: The Most Industrious Chef" event, which, as an example, has proven successful on other servers.
State: ALL
somber shoal
Observation:
Could we institute where we can see our migration score at all times?
Consequence:
That way those waiting for a transfer event, or even to get an idea for overall migration adv score for top 300.
Suggested Solution:
Just put it in your internal stats menu.
State number
1108, but this effects all
white lark
Observation:
Alliance use their towers, their farm alliances towers and even more alliances tower to block the area around the alliance duel buildings.
Consequence:
The opponents have march times around 10 min until they can reach a building.
Suggested Solution:
Make building towers like that around the alliance duel impossible or let alliance duel happen on a own map (like survival royal, azurtane heist, mining mayhem).
State number
all states
shadow plinth
Observation: coins for weekly deals are handed out long before the store opens for them.
Consequence: unable to use a resource that would benefit all players especially early on and f2p
Suggested solution: add the weekly deals as an earlier release than currently occurring
State number: all but especially those under 40 weeks
fair barn
Observation: Intel still has purple and blue fragments
Consequence: players consider these are useless now.
Suggested solution: Stop giving purple and blue fragments in intel (all infected and exploration) for states older than 365 days. They are completely useless. Instead give plasma intel, crystal splinter, light plasma, speedups, hero potions/adv potions, hero capsules, tempest items, tank items etc, according to state age.
Observation: Intel mission still gives low tier troops that aren’t needed anymore
Consequence: nobody uses these troops.
Suggested solution: Stop giving T2, T6 troops in rescue intel. Instead give T10, T11 or T12 in according to state age.
Observation: feedback is mostly ignored by the devs.
Consequence: people switch to ranting and sarcasm in feedback discussion channel.
Solution: Devs should actually listen to their customer (players) feedback
ivory pagoda
Observation: Construction suggestions are busted...
Consequence: Clicking on the construction hammer to get a building upgrade suggestion ALWAYS goes to the "lowest level building" like this level 1 behemoth building...
I need to be P9 to upgrade it... I am HQ26... 🙃
Solution: Have it only suggest upgrades that can actually be done...
stoic seal
Observation:
The shovel variety choice packs disappeared. Only thing there is one pack for 120 shovels.
Consequence:
120 more may not even get to lvl 10. Its a 1000% waste.
Suggestion:
Put the shovel variety choice packs back. Event cant be played with no shovels.
white lark
Observation:
You click the 'contact MOD' button and be able to message the mod, but its not automatically the MOD of the own state.
Consequence:
The player thinks he/she is talking with the MOD of the state, but in fact, talking with someone else.
Suggested Solution:
Make it automatical the MOD of the state and if needed give the possibility to chose another.
State number
530
fiery portal
Observation:
This Lunar event we already have 4 pay to play events. The game developers are hungry for people’s money.
Consequence:
More and more people decide to quit or don’t spend at all because it won’t make any difference if they spend against other people.
Suggested Solution:
Rethink about your strategy and adjust events to f2p players or according to activity.
State number:
All
dry heron
Observation:
Players doesn't like the current : Lunar new year event.
Consequence:
another empty event, P2W which overloads the events tab
Suggested Solution:
Make event with a nice F2P game play and nice rewards
State number
/```Observation :
Wrong translation of the “Lunar new event”. It’s say’s in Polish “Christmas Hunt”.
Consequence:
This is confusing to players.
Solution:
Hire a native speaker to translate properly.
State:
725
white lark
Observation:
Matchmaking in PoW ignores the rank of the players, so platinum ranked players got matched with gold
Consequence:
Players are unable to stand the fight and lose the match
Suggested Solution:
Consider the rank in your matchmaking, so the same ranks fight each other
State number
343, but it matters for all states
white lark
Observation:
While trap is running only the Top10 players can see their made damage
Consequence:
Players reach the maximum rewards and could step back to help others, but don’t know that they reached the maximum rewards too
Suggested Solution:
Make it possible that every player see their real time damage, so they can step back for others
State number
121, but matters for all states```Observation:
POW matchmaking so bad
Consequence:
players quit and no fun when doing this event when matchmaking so bad
Suggested Solution:
there 2 options..
give everyone auto marches without Behemoth and same power.. so matchmaking will be always balanced.
who made super team ( maxed players) match them vs bots always.. not players.. because if matched them vs bots..
because if players or bots both will lose without chance vs maxed players team lol..
note : this suggest is for 25$ not free.. if want use it send 25$ as diamonds to my account..
State number
all states have this problem
lilac valve
Observation:
Road Map - Exessive Icons in lower right corner:
Who needs a button for an only Sunday event the whole week? Obviously devs know it's spammy. But the "solution" won't make us have less icons or less clicks to do. Most are for events that don't require active engagement on daily basis or not at that time...
Consequence:
Too many clicks, too much space wasted
Suggested Solution:
Instead make Heist only pop up that day, Crystal Mines Icon only when there's a free slot (like Treasure Quests, same principle, it disappears when there's 0 attempts left).
DON'T have a third icon as "more" option for more icons when there is, only one more icon (seriously...often there's ONE icon that is just there to lead to ONE other icon 🤨).
Simply put: only have the icons on the screen when a player can actually actively do something.
State number
106+493```———————————————————————————
Observation:
The number of behemoth materials acquire-able through normal (free) gameplay is subpar compared to the total amount needed to best utilize the feature.
Consequence:
Reduces impact factor towards player growth.
Suggested Solution:
Increase the quantity of behemoth materials available for free. Furthermore, systemically overhaul the availability of all existing/upcoming future materials provided through normal gameplay such that they are reasonably on par with the rate (far too rapid) at which features requiring them are released.
State Number:
886
———————————————————————————
———————————————————————————
Observation:
It is impossible for F2P non-spending players to pass level 1, let alone any level, in Feeding Frenzy.
Consequence:
Reduces impact factor towards player growth.
Suggested Solution:
Enable the use of Biocaps to purchase event action tiles such that F2P non-spending players can actually make use of and benefit from the event.
State Number:
658
———————————————————————————
———————————————————————————
Observation:
A state can be mis-represented as a true leading state when neighboring states within the transfer bracket bear a power difference that is nearly negligible and can very easily be due to said leading state having additional unplayed player settlements (farms as an example).
Consequence:
Reduces impact factor towards player growth.
Suggested Solution:
Introduce a specific power difference threshold outside of which a state is labeled as leading in order to accurately capture true leading states.
State Number:
1082
———————————————————————————
———————————————————————————
Observation:
F2P non-spenders are unable to participate in the Hidden Treasure event.
Consequence:
Reduces impact factor towards player growth.
Suggested Solution:
Allow F2P non-spenders 1 free try (at minimum) in the Hidden Treasure event.
State Number:
676
———————————————————————————
untold raft
Observation:
Consequence:
Suggested Solution:
Additional improvements:
State Number:
589, all states
fiery portal
Observation:
Now we have to participate in Lunar-like events to get the big hq against all states.
Consequence:
This game is turning against f2p players or active players. More and more features for less and less people making the already big gap even bigger.
Suggested Solution:
Redirect your approach and let other people enjoy the game too. Go back to Nian Beast gameplay instead
State:
845
—————————
Observation:
Daily missions are outdated and they don’t require lot of time to be done.
Consequence:
People log a little in the game , take fixed rewards and activity is getting lower. It’s more like a routine than playing the game and get rewards. Active people have nothing to do and they don’t receive good rewards according to their time spend.
Suggested solution:
Additional features for active people (not pay to play). A dungeon which has cooldowns 8 hours and you can spoil rewards, farm rewards. A potential mini game IN game not outdated html. Award the active players and give them something to do in game. Increase Daily Rewards and make them more difficult
State:
All
——————————
Observation:
A lot of events are outdated and they give no value to players. Plague Zone, Bunkers, Infected below lvl5 (gen4+ states), Daily Rewards, Infected in general and many more.
Consequence:
People are not getting enough rewards and what they get is literally useless.
Suggested Solution:
Revamp events, give more to players and award activity and consistency.
State :
All
———————
Observation:
Vip levels are outdated and they do not give the value they used to give
Consequence:
People do not really push/focus/care about it.
Suggested Solution:
Revamp VIP levels, adjust the bonuses each level and give extra value. Currently with all the endless updates VIP level is giving nothing to players. Some people wasted biocapsules for extra levels and they get nothing in return.
State:
All
fiery portal
Observation:
Lights and Colors event is not f2p friendly. The event to be completed requires a top-up.
Consequence:
F2P players can't receive full rewards.
Suggested Solution:
Remove 2,500 top-up and add something else.
State:
All
fiery portal
Observation:
People accepting to match for PoW. Afterwards they go idle and it’s impossible to play down one player
Consequence:
Matches are already decided and we constantly losing because of one player’s actions.
Suggested solution:
Punish the players who are going afk-idle. Give them ban for 10 minutes to play or make them lose double points. Make the game more fair and good game experience to all players.