🐞︱bug-reporting

[deep mulch]

I can't done 3rd stage mission Puzzle Quest: __Heroes Aquired__ that need relocate Chirs Hero and use fragment 20 (?) And Chirs already located for long. 

Evidence: [On Attachment]

If replicable, how: (optional)
I've tried:
- Unresonate-Resonate
- Upgrade with 25 fragment (number acquired not increase) 
- Gacha

Platform: (required)
Android, Xiaomi

State: (required)
1002

IGN: (required)
FLUVV

Game version no# (can be found in the lower left of load up screen - required)
v. 1.20.20.3146

Ticket submitted in game: (required)
1017554

[abstract spire]

Explanation: (required]
Locate chris 20 times (I need 19 more times to complete the puzzle)

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
759

IGN: (required)
P-Czena

Game version no# (can be found in the lower left of load up screen - required)
[1.20.20.3164]

Ticket submitted in game: (required)
1017809

[quartz basalt]

I have completed the requirements to get Combat morale from two sets however the sets are not activated and the combat morale is not gained.

Evidence:
Attached screen shots

If replicable, how:
NA

Platform:
IOS

State:
940

IGN:
Blazer

Game version no#
1.20.20.2116

Ticket submitted in game: (required)
944728 & 990085

[atomic charm]

[type bug explanation here]

Evidence: see images 
[type here]

If replicable, how: (optional)
[type here]

Platform: Used IOS & PC

State: 653

IGN: (required) 67446617

Game version no# (can be found in the lower left of load up screen - required)
[1.20.20.644]

Ticket submitted in game: (required) 1018100

[mighty wyvern]

Explanation: (required)
The Resident Evil Puzzle locate hero Chris bug. I have 2 tasks for the final puzzle stage. Locate Chris 0/1 and Locate Chris 1/20. I already have a 2 star Chris hero, so it is impossible for me to locate him, much less locate him 18 more times after that

Evidence: (optional but really useful)
Screenshots attached for proof. (How would one provide evidence through text btw?)

If replicable, how: (optional)
Seems to be pretty common and replicated (Haha)

Platform: (required)
iPhone Se/Chromebook/Xiaomi phone. Present on all 3

State: (required)
1003 (soon to be 990)

IGN: (required)
Mega Turkey

Game version no# (can be found in the lower left of load up screen - required)
1.20.20.2116

Ticket submitted in game: (required)
1018141

[feral scarab]

i have chris But it makes me want to locate Chris. What can i do?
[type bug explanation here]

Evidence: see images
[type here]

If replicable, how: (optional)
[type here]

Platform: Used IOS

State: 1261

IGN: (required) 140744928

Game version no# (can be found in the lower left of load up screen - required)
[1.20.20.2116]

Ticket submitted in game: (required) ticker= 1018166

[pearl comet]

I have completed the requirements to get Combat morale from two sets however the sets are not activated and the combat morale is not gained.

Evidence:
Attached screen shots

Platform:
Android

State:
1234

IGN:
ʕ⚈⃢⎽⚈ʔK̶̶HY̶̶LËs

Ticket submitted in game: (required)
1018283

[obtuse reef]

Explanation: (required)
Survival Royale not "launching". Stuck on Loading Screen long after the 1 minute matching phase. Try to back out and go back in and get an error "Please finish the battle first." Had to restart game in order to enter. By that point I was surrounded by Green Poison and all the buildings had been raided. I lost out on rewards because I coudn't get in until late.

Evidence: (optional but really useful)

If replicable, how: (optional)
Not sure how to replicate

Platform: (required)
Android

State: (required)
866

IGN: (required)
94436417
Messy Jessy

Game version no# (can be found in the lower left of load up screen - required)
1.20.25.3188

Ticket submitted in game: (required)
1015317

[livid pier]

Explanation: (required)
[In escort mission after 2 times attack we got 7-8K as a whale, but some specific group got 14-15k total
1st attack gave them 2.8k points 2nd one gave them 12k points is ridiculous]

Evidence: (optional but really useful)
[SS attached]

If replicable, how: (optional)
[type here]

Platform: (required)
[Device Android and pc]
State: (required)
[1111]

IGN: (required)
[bunny]

Game version no#
[V.1.20.20.2116]

Ticket submitted in game:
[ 1018515]

[tame reef]

Explanation:
I have unlocked and collected all the rewards from the first Resident Evil puzzle but the game did not unlock the next one for me.
Evidence: Screenshot
Platform: Android, I use a moto72 model cell phone
Status: 1118
IGN: MokaMabell
Game version number: v.1.20.20.3164
Ticket sent in game: 1018554

[balmy girder]

[type bug explanation here]
I have Chris level 3, using parts or using coins didn’t help. Explanation needed how to complete this mission ? Locate a Chris 15 times ??
Evidence: see images
[type here]

If replicable, how: (optional)
[type here]

Platform: Used IOS

State: 993

IGN: (required) •Nat•

Game version no# (can be found in the lower left of load up screen - required)
[1.20.20.2116]

Ticket submitted in game: (required) ticker= 1018702

[livid pier]

Explanation: (required)
[Chris's puzzle task is telling to locate chris when i already have him.]

Evidence: (optional but really useful)
Check the pictures down bellow

If replicable, how: (optional)
[type here]

Platform: android
[type here - operating system: Xiaomi

State: (1259)
140489713

IGN: (required)
[arcapella]

Game version no# (can be found in the lower left of load up screen - required)
[1.20.20.3164 ]

Ticket submitted in game: (required)
[1018652]

[smoky needle]

Explanation: (required)
[Chris's puzzle task is telling to locate chris when i already have him.]

Evidence: (optional but really useful)
Check the pictures down bellow

If replicable, how: (optional)
[type here]

Platform: android
[type here - operating system:

State: 1040

IGN: (required)
[Vincenzo]

Game version no# (can be found in the lower left of load up screen - required)
[1.20.20.3164 ]

Ticket submitted in game: (required)
[]

[cerulean elk]

Explanation: (required)
[Chris's puzzle task is telling to locate chris when i already have him.]

Evidence: (optional but really useful)
Check the pictures down bellow

If replicable, how: (optional)
[type here]

Platform: android
[type here - operating system:

State: 1198

IGN: (required)
[VenomRhaegar]

Game version no# (can be found in the lower left of load up screen - required)
[1.20.20.3164 ]

Ticket submitted in game: (required)
[]

[fringe matrix]

Is this a bug? How am I supposed to locate chris 15x?

[thorn zephyr]

Explanation: (required)
[Chris's puzzle task is telling to locate chris when i already have him.]

Evidence: (optional but really useful)
Check the pictures down bellow

If replicable, how: (optional)
[type here]

Platform: iPhone
[type here - operating system:

State: 895

IGN: (required)
[Pamela]

Game version no# (can be found in the lower left of load up screen - required)
[1.20.20.2116 ]

Ticket submitted in game: (required)
[]

[storm schooner]

I gotta question if anyone can help me. This new puzzle quest im on the 3rd stage and I have two missions left both being a locate Chris one need locate Chris x1 and the other locate Chris x20 now I already located Chris

Same here I never understood how to send reports/issues in game

[modern arrow]

Explanation: (required]
My plama institute was P13, now it has been downgraded to P10 and it is even impossible to bring it back up to P13

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
Repairing the game on Android then on PC

Platform: (required)
PC - Android

State: (required)
190

IGN: (required)
MrValmont

Game version no# (can be found in the lower left of load up screen - required)
PC [1.20.20.644]
Android [1.20.20.3164]

Ticket submitted in game: (required)
1017083

[boreal musk]

Explanation-
Chris location puzzle piece. I already have him located, I used 25 fragments to upgrade chris thinking it would be fine considering it says 1/15. I also repaired game and it fixed nothing

(fragments)
Evidence provided below.

Platform- android
[Samsung s22]

State: 894 (or all states)

IGN- DoomSlacka¿

Game version 1.20.20.3164

Ticket- 1019000

[umbral sinew]

 (November 6) Today my state ended the MIGO event, the reward review was completed and sent to my reward vault. But when I clicked "receive all" the game showed "System error" After that, I only received rewards from alliance rankings without receiving Glory points.
Evidence: (optional but really useful)
Currently I only have 68 Glory after receiving 40 Glory from the system mail.
If replicable, how: (optional)
I have filed a complaint in the game and here since November 6th but it still hasn't been resolved while there is only 1 day left until the MIGO store will close.
Platform: (required)
Android
State: (required)
793
IGN: (required)
•DK•
Game version no# (can be found in the lower left of load up screen - required)
 Version v1.20.20.3164
Ticket submitted in game: (required)
86108253

[sick wigeon]

I'd like to report a bug and request for an exchange of the item I got during the error. On Monday, I filed a form regarding my case in which the game gave me the wrong HQ skin due to a display error on the MIGO store. I selected and bought the "Bloodfeeder's Lair (Ember)" but instead, the game gave me the "Leafy Citadel (Premium)" which I already owned from last MIGO season. Next day, I got a response that SoS unable to undo the action which was, in the first place, an ERROR and BUG on SoS part and not the player's fault. What am I going to do with TWO IDENTICAL SKINS that cannot be upgraded or recycled. Shouldn't you take action and at least exchange the wrong item for the correct one? I repeat, it was a BUG and DISPLAY ERROR on the game. I hope you will consider these things as criteria for the eligibility for an exchange. Thank you.

[coral valve]

Explanation-
Today during svs I got an attack and my soldiers broke into the recruiting office. I can't recruit my normally recruited soldiers. This problem has happened before, it has arisen again. I would be happy if you solve the problem.

Platform- android
Xiaomi Note 10

State: 107

IGN- Hannibal Smith

Game version 1.20.20.3164

[olive mural]

It doesn't show when i have private messages. No red dot. I see messages, when i open the private messages with the person that wrote me, for example when i want to write them or open because I'm waiting for a response. when i restart game all red dots are shown, but not the new incoming messages.
I had this issue all day now. As i didn't restart game during SvS much, i missed a lot of important messages to coordinate during event.

Evidence: (optional but really useful)
Screenshots attached to ticket, but as it includes private messages i won't include here

If replicable, how: (optional)
Happens with any new private message. Not shown, then after restart they are there

Platform: (required)
Android

State: (required)
701

IGN: (required)
sunny

Game version no# (can be found in the lower left of load up screen - required)
V 1.20.25.3188

Ticket submitted in game: (required)
1020076```

[final stone]

Evidence: see pictures below

IGN: SuperFan

State: 669

Platform: iOS and Android (mobile)

Version: v 1.20.20.3164

Ticket #: 1020305 ```

[rigid mango]

Explanation: (required)
KOTH Event > After Sunday's reset, no schedule can be seen for both legion, no mail sent ingame, and Legion 1 is not shown as registered. Event screen only shows the 3 usual area without any alliance names. Legion 2 seems to be registered.
If this problem stay for a too long time, we won't be able to call alliance member for schedule, then we could lost crucial points for migo and store

Evidence: (optional but really useful)
All alliance in KOTH group have the same problem
See pictures attached

If replicable, how: (optional)
[type here]

Platform: (required)
PC ver / Official funplus

State: (required)
1167 (and all Koth group concerned)

IGN: (required)
Samsoul

Game version no# (can be found in the lower left of load up screen - required)
1.20.20.644

Ticket submitted in game:
1021774

[lethal tree]

Explanation: (required)
The King Of The Hill event page has no information regarding the match time nor the opponents. The page is blank with only the end time.

No mail received upon match making, until the reset the page just showed Matching and look like never found a match.

State: (required)
[1144, 1163, 1167]

Ticket submitted in game: (required)
1020684

[mental arch]

No information for Legion 1 of King of the Hill. No start time or list of participants.  

Please fix this as soon as possible. 

Platform: (required)
Android- Galaxy S23 Ultra

State: (required)
1151

IGN: (required)
Kit Kat 

Game version no# (can be found in the lower left of load up screen - required)
V.1.20.20.3164

Ticket submitted in game: (required)
1020718

[mellow ivy]

Explanation: (required)
No information for Legion 1 of King of the Hill. No start time or opponents.

Evidence: (optional but really useful)
see picture attached.

If replicable, how: (optional)
[type here]

Platform: (required)
PC version

State: (required)
1152

IGN: (required)
Akorn503

Game version no# (can be found in the lower left of load up screen - required)
1.20.20.644

Ticket submitted in game: (required)
1021271

[mint ferry]

Explanation: (required)
No time for KotH , we can't play 😦
we did not receive a message (mailbox) when the event was suposed to start, and it was suposed to have taken place at night, this seemed to have been the case for many. however, since wo only wanted to participate from 12:00 onwards, the time would have been against oor choosen times and so hardly anyone hat taken part in the event and we missed out on the rewards 😭

Platform: (required)
Windows 11 on PC

State: (required)
1147

IGN: (required)
schabe

Game version no# (can be found in the lower left of load up screen - required)
1.20.20.644

Ticket submitted in game: (required)
1021262

[meager zenith]

No Info showing on infected rallye Pop up

Evidence: (optional but really useful)
Screenshot attached

If replicable, how: (optional)
[type here]

Platform: (required)
iOS iPhone

State: (required)
744

IGN: (required)
Fishy

Game version no# 
V.1.20.20.2116

Ticket submitted in game: (required)
1021664```

[gloomy gate]

Explanation: (required)
KoTh doesn't show the time of the battle and if you play for red green or blue.

Platform: (required)
Android

State: (required)
1156

IGN: (required)
TigerLilly

Game version no# (can be found in the lower left of load up screen - required)
1.20.20.3164

Ticket submitted in game: (required)
1021679

[tame swan]

Koth won't open other march slots shows them in the void

Platform Android

State 246

IGN Samurai Jack

Game version 1.20.20.3164

[lapis dawn]

Explanation: (required)
No information for Legion 1 of King of the Hill. No start time or opponents.

Evidence: (optional but really useful)
see picture attached.

If replicable, how: (optional)
[type here]

Platform: (required)
Android

State: (required)
1144

IGN: (required)
Dead Hamster

Game version no# (can be found in the lower left of load up screen - required)
1.20.20.3164

Ticket submitted in game: (required) 1021827

[livid pier]

Explanation: (required)
No information for Legion 1 of King of the Hill. No start time or opponents.

Evidence: (optional but really useful)
see picture attached.

If replicable, how: (optional)
[type here]

Platform: (required)
Android

State: (required)
1142

IGN: (required)
Marshal Tufan

Game version no# (can be found in the lower left of load up screen - required)
1.20.20.3164

Ticket submitted in game: (required) 127022745

[glacial sail]

King of hill not working in 1145, no one did it at all and all of us very upset about it

[lucid gorge]

Explanation: (required)
No information for Legion 1 of King of the Hill. No start time or opponents. At 1 week we register 1 legion and have fight. In 3 week we register 2 legions. For the 2 legion we got fight. For the 1 legion problems description above

Evidence: (optional but really useful)
see picture attached.

If replicable, how: (optional)
[type here]

Platform: (required)
Any

State: (required)
1162

IGN: (required)
FreeIm

Game version no# (can be found in the lower left of load up screen - required)
1.20.20.644

Ticket submitted in game: (required) 1021896

[final stone]

Evidence: see picture below

IGN: ♡Becca banana♡

State: 1000

Platform: iOS

Version: V 1.20.20.2116

Ticket #: 1021734 ```

[livid pier]

Explanation: (required)
Can't collect side missions on 3 of my accounts

Platform: (required)
Android

State: (required)
1130/1258

IGN: (required)
♡harlow♡

Game version no# (can be found in the lower left of load up screen - required)
1.20.25.3188

Ticket submitted in game: (required)
1022287

[jovial elm]

Explanation: (required)
Can't find instant complete towers

Platform: (required)
Android

State: (required)
1001

IGN: (required)
nyacchi♡kawaii

Game version no# (can be found in the lower left of load up screen - required)
1.20.20.3164

Ticket submitted in game: (required)
110942042

[fringe swan]

Explanation: (required)
Alliance Throwdown is missing personal challenges.

Evidence: (optional but really useful)
Snap attached.

If replicable, how: (optional)
Logged into game post maintenance.

Platform: (required)
Steam, iOS - iPhone 14

State: (required)
1090

IGN: (required)
•Major•

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: (required)
1022938

[zinc ridge]

Explanation: (required)
Missing special missions in Throwdown after last update

Platform: (required)
Android

State: (required)
276

IGN: (required)
Bad Witch Lumi

Game version no# (can be found in the lower left of load up screen - required)
1.20.20

Ticket submitted in game: (required)
1022949

[pale zenith]

After the todays update just few minutes back. Wherever trying to select task from Alliance Throwdown it says "Data Error Reconnect" and game restarts..

[pale zenith]

Explanation
After the todays update just few minutes back. Wherever trying to select task from Alliance Throwdown it says "Data Error Reconnect" and game restarts by itself. But after repetative restarts i am not able to select select next task in alliance throwdown. Other members in my alliance also facing issue after update some facing that their task shows completed but when trying to select new task it says please completed the previously selcted task..

Platform
Android

State
1196

IGN
C390D

Game version
1.20.30.3203

Ticket Submitted in Game
1023322

[reef escarp]

With me it doesnt show the mission I took anymore in AT

did complete it and cant take a new one for it says I need to complete the one I took

[proud sage]

Same @reef escarp

[slate gyro]

Explanation:
Game crashes upon matching in POW and gets stuck in endless loop. Cannot enter POW again at all.

Evidence:
Video included

If replicable, how: (optional)
Don't know

Platform: (required)
Android

State: (required)
783

IGN: (required)
Lyndi

Game version no#
1.20.30.3202

Ticket submitted in game: (required)
I can't file a report in-game because it crashes when I open a bug report 🙄

[karmic shadow]

Explanation: (required)
After i accept a exclusive task they disappeared, when they came back i'm was unable to claim the previous one, only new tasks show up, now i'm stuck and i can not accept any new task.

Evidence: (optional but really useful)
Snap attached to the post.

If replicable, how: (optional)
First bug appear after maintenance, the another one after i update the game.

Platform: (required)
Android

State: (required)
1083

IGN: (required)
Stinger

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.3202

Ticket submitted in game: (required)
1023381

[wicked socket]

Explanation: (required)
If you buy the two Decorations "Bumper Harvest" and "Turkey farm" from the skin store, you will not get them. I was not able to upgade the two decorations, that we just got back via mail, to level 2. even though i bought the decorations again from the skin store, and should be able to upgrade them to level 2.
And yes, i first placed them on the island, than i went to the store, bought them again, and tried to upgrade it.

Evidence: (optional but really useful)
screenshots

If replicable, how: (optional)
place the two decations on the island, go to skin store, buy them again, and try to upgrade these two.

Platform: (required)
Android

State: (required)
467

IGN: (required)
Lefty~

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.3202

Ticket submitted in game: (required)
ID 1023405

[blazing vortex]

Explanation
Yesterday before the update I accepted an exclusive task in Alliance Throwdown. Now that task is missing and I can't accept new tasks as it says I need to "Complete the accepted Challengers first"

Platform
All platforms

State
636

IGN
Bone DaDDy

Game version
1.20.30.3203

Ticket Submitted in Game
1023469

[thin locust]

Explanation
Alliance Throwdown: Cannot take any new challenges even if there is not ongoing task. The error returned is: "Complete the accepted Challengers first"

Platform
All platforms

State
1148

IGN
MrsAxona

Game version
1.20.30.3203

Ticket Submitted in Game
1023505

[slate gyro]

Explanation:
New decorations disappear after placement but there is a ghost version in settlement.

Evidence:
Screenshots

Platform: (required)
Android

State: (required)
783

IGN: (required)
Lyndi

Game version no#
1.20.30.3202

Ticket submitted in game:
No bug report in-game, help center crashes

[rocky sky]

Why my mission cant ? I choose gold mission before, but dissapear. Please, repair !
My state in 1251
Thx. Hurry

[short crag]

my game keeps crashing and telling me to reconect

[brave spoke]

 Just before the update all throwdown exclusive tasks disappeared. Even the one which I accepted and I was going to do later. After an update exclusive tasks came back but completely new ones. The one I accepted isn't there. I can't pick new one as it says I didn't complete previous. Which I did, I can't collect it because it isn't there. 

Evidence: (optional but really useful)


If replicable, how: (optional)
[type here]

Platform: (required)
Android, google Pixel 

State: (required)
1110

IGN: (required)
123771347

Game version no# (can be found in the lower left of load up screen - required)
v 1.20.30.3202

Ticket submitted in game: (required)
1023652

[brave spoke]

Explanation: (required)
Another bug connected to previous one. No points in metamorphix for throwdown even if I already have nearly 2k.

Evidence: (optional but really useful)
Points are not added

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
1110

IGN: (required)
123771347

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.3202

Ticket submitted in game: (required)
1023814

[lavish horizon]

i have bug or i dont know what is it on puzzle quest need do 1 intel to comlete stage 2 wont let me ?? can some explane it

[thin locust]

Explanation:
Invisible opponents in Path of Water. Marches were invisible, building seemed empty, fights didn't show any players.

Evidence:
Screenshot

Platform: (required)
PC

State: (required)
1148

IGN: (required)
MrsAxona

Game version no#
1.20.30.3202

Ticket submitted in game:
1024115

[viral vector]

not working cannot complete puzzle

[ripe wave]

Rapair game and reinstaled still no change, im not writing another tickets as I still didnt get answer fir 1 since February

[wanton hedge]

Explanation: [I can't accept another quest on Alliance Throwdown because I can't finish my personal quest that bugged]

Evidence: Capture Pictures

If replicable, how: (optional)
[type here]

Platform: PC

State: 1141

IGN: Impossibruh

Game version : V.1.20.30.668

Ticket submitted in game: where do I find this ticket submitted?

[bright siren]

Explanation: This task i get never finished even though i already doing that Intel

Evidence: Capture Pictures

If replicable, how: (optional)
[type here]

Platform: Android

State: 217

IGN: SupermanIsDead

Game version : V.1.20.30.668

Ticket submitted in game: where do I find this ticket submitted?

[slate gyro]

Explanation:
Cannot see opponents during battle in PoW. Restarting has no effect.

Evidence:
Screenshots

If replicable, how: (optional)
Unknown

Platform: (required)
PC Version

State: (required)
783

IGN: (required)
Lyndi

Game version no#
1.20.30.668

Ticket submitted in game: (required)
Cannot submit ticket, game crashes when trying to add screenshot

[hasty storm]

Explanation: This task i get never finished even though i already doing that Intel

Evidence: Capture Pictures

If replicable, how: (optional)
[type here]

Platform: Android

State: 783

IGN: sweet pockky

Game version : V.1.20.30.668

Ticket submitted in game: where do I find this ticket submitted?

[thin locust]

Explanation: Private message red dot notification icon is not displayed when a private message is received. The private conversation is not moved to the top of the list when the message is displayed. This is awful for the team ! Nobody will see event group messages if they don't see the red dots in their messages ! Screenshot 1 - player confirms that she sent me a private message, screenshot 2 - player private chat is not moved to the top, screenshot 3 - the actual messages

Evidence: 3 Screenshots

If replicable, how: (optional)
Have people, R4, R5 send you messages

Platform: PC

State: 1148

IGN: MrsAxona

Game version : V.1.20.30.668

Ticket submitted in game: 1024299

[tiny orchid]

Explanation: [I can't accept another quest on Alliance Throwdown because I can't finish my personal quest that bugged]

Evidence: As can be seen

Platform: PC, IOS

State: 248

IGN: Sleepy Meow

Game version : V.1.20.30.668

Ticket submitted in game: what's the point to submit here if i have already done it in the game?

[solar stump]

What she said!!!

[slim sphinx]

EXPLANATION: Discord invite on the Server Maintenance screen is invalid (the screen that had the 2 hour countdown)

IGN: DanWasGroot
STATE: 1255
PLATFORM: All
GAME VERSION #: Latest
TICKET #: ?
EVIDENCE: I didn't take a screenshot during maintenance but you should be able to see for yourself when you try it

[exotic meadow]

My game remains in matchmaking in pow

Evidence: (optional but really useful)
I can’t enter see screenshots ,I have the latest update 

If replicable, how: (optional)
[type here]

Platform: (required)
Android

State: (required)
392 

IGN: (required)
Dances with wølf

Game version no# latest version 

Ticket submitted in game: (required)
1024425

[waxen barn]

Explanation: Alliance Throwdown
Cannot see my accepted task, when I try to accept new task it says i need to complete the previous one, pls fix it asap!
i left behind in solo rank ;

Platform:
Android

State: #1238

IGN:
Kuro
Game version no#
v 1.20.34.3203
Ticket submitted in game: 1024117

[proven widget]

State 1179, ID 130654658 and 130655602 , game version 1..20.30. 688. Issue when playing the joint exercise (aircraft monster game) when i go to attack anything it zooms in and i spend more time zooming out then playing limiting my time and game play.

[tulip cedar]

Explanation: [I can't accept another quest on Alliance Throwdown because I can't finish my personal quest that bugged]

Evidence: As can be seen

Platform: PC, Android

State: 120

IGN: Mara

Game version : V.1.20.30.3202

Ticket submitted in game: 1023217

[fallow harbor]

Explanation: [I can't accept another quest on Alliance Throwdown because I can't finish my personal quest that bugged]

Evidence: As can be seen

Platform: PC, Android

State: 1109

IGN: PrimitiveSpirit

[waxen barn]

Explanation: puzzle quest chris second puzzle in the middle intel mission bug

Platform:
Android

State: #1238

IGN:
Kuro
Game version no#
v 1.20.34.3203
Ticket submitted in game:
1024843

[foggy ermine]

Explanation: (required)
Since this morning I can‘t accept further alliance throwdown challenges. It seems I have one done but it‘s no longer visible so I can‘t close it. See message in screenshot.

Evidence: (optional but really useful)
See message in screenshot

If replicable, how: (optional)
For me all the time I try to accept a new challenge.

Platform: (required)
iPadOS on iPad Pro 2021 12.9“

State: (required)
438

IGN: (required)
Syr‘s Hawk

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.2147

Ticket submitted in game: (required)
1023400

[latent wharf]

Explanation: (required)
Lost a massive amount of stats last weeks. Screenshots are from CC/SVS two weeks apart. Same march, same buffs. Tons of upgrades done in between these two reports. Several people report missing stats while some have kept theirs the same.

Evidence: (optional but really useful)
See images

If replicable, how: (optional)
No, stats are gone

Platform: (required)
Android Samsung phone

State: (required)
1020

IGN: (required)
Minien

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.3202

Ticket submitted in game: (required)
113247701

[exotic meadow]

[I have 2 direct message glitch in game]
- delay chat: when i chatting with my friend, it look like im talking with myself. I can’t see the replies. And until I recheck the box chat or relog, the replies suddently show up in between my preivous chat.

- no notification (red dot) in DM: i dont know when people send me message. Until I relog or check the specific chat box again

Evidence: (optional but really useful)
[photo below

If replicable, how: (optional)
[type here]

Platform: (required)
[IOS-iphone

State: (required)
[1143]

IGN: (required)
Liraz

Game version no# (can be found in the lower left of load up screen - required)
[v.1.20.30.2147 ]

Ticket submitted in game: (required)
[1024987

Explanation:
When attacking monsters in the joint exercise mini game the game zooms in.

Evidence:)
cant get image

If replicable, how:
Still does it after game reset and also does it in my other base in the same state and with the same version number.

Platform:
Windows 10 pc

State:
1179

IGN:
CrazySew

Game version no#
1.20.30.688

Ticket submitted in game:
1025118

[flat obsidian]

Explanation: (required)
Don't get the reward in the elite duel event against "clone de wallace". (Service Insignia + command manual)

Evidence: (optional but really useful)
screen below

If replicable, how: (optional)
N/A

Platform: (required)
android

State: (required)
1225

IGN: (required)
Error404

Game version no# (can be found in the lower left of load up screen - required)
1.20.34.3203 but duel was made this morning before game & server update (UTC+1)

Ticket submitted in game: (required)
907647

[floral sluice]

Explanation: [I can't accept another quest on Alliance Throwdown because I can't finish my personal quest that bugged. This means I can't complete two throwdown quests for journey to glory and I won't get any further milestones in throwdown. ]

Evidence: As can be seen

Platform: Android

State: 160

IGN: BearHive

Game version : V.1.20.30.3202

Ticket number: 1025535

Ticket submitted in game: what's the point to submit here if i have already done it in the game?

[crimson citrus]

Explanation: I am locked to an exclusive Throwdown mission, that is not available anymore

Evidence: see screenshot - notice how I have zero points, 1 mission picked, yet none current atm.

If replicable, how: Cannot replicate, since it happened due to the exclusive missions being removed temporarily and then re-added to the game shortly after.

Platform: Android, Pixel 6

State: 520

IGN: Slughead

Game version no# 1.20.30.3202

Ticket submitted in game: 1023479

[river flame]

Explanation: unable to finish and accept any throwdown tasks.

Evidence: see screenshot below.

If replicable, how: no idea. Fix the game.

Platform: IOS

State: 343

IGN: Misozappy

Game version no# 1.20.30.3202

Ticket submitted in game: 31430170

[crisp wing]

Is it possible that, with all the patience/passion for the game, these problems are possible? But the developers... Do they work or sleep? Bad... Maybe they got the wrong job... Meanwhile, players are wasting time and resources... I would like to say more.. but for respectability you can't.... Disgust

[mystic seal]

Explanation: Can't accept throwdown tasks

Evidence: Ss

If replicable, how: IDK man I was told to post here to have it manually fixed?

Platform: Android

State: 1211

IGN: Rain "O"

Game version no#: 1.20.30.3202

Ticket submitted in game: 1025886

[civic temple]

Explanation: latest version of game not updated in Huawei app gallery. Unable to use latest decorations

Evidence: see screenshot

If replicable, how: no

Platform: Android

State: 992

IGN: YHѕιɴ

Game version no# 1.20.20

Ticket submitted in game: 1025860

[late summit]

MODERATOR CAN YOU PLEASE CHECK, IS THIS A BUG OR REQUIREMENT,

WHY TRADING POST P8 to P9, NEED HQ P10, IT SHOULD BE HQ P9 RIGHT?

EVEN FOR BEHEMOTH INSTITUTE UPGRADE EVEN FOR LVL 1 TO 2, IT TAKES 8 DAYS, IT'S NOT PLASMA LEVEL THEN WHY SO MUCH DURATION, WE NEED TO BUILD ENTIRE 43 LEVEL, IF LEVEL 1 TAKING 8 DAYS DON'T KNOW HOW MUCH LEVEL 43 WILL TAKES

[opal pivot]

I had the exact same problem but can't even figure out how to submit a ticket.

[true tartan]

If replicable, how: (optional)
[type here]

Platform:  Android

State: 314

IGN: Sparks

Game version no# v 1.20.30.3202

Ticket submitted in game: 27644363

Used a bunch of completion capsules but didnt gain any points in the event.

[tidal jackal]

Explanation: cant do plane properly cause of auto zoom after attack.

Evidence: in video

Platform: IOS

State: 1118

IGN: Sleepy Hallow

Version: 1.20.30.2147

Ticket # 1026184

[crystal cradle]

Explanation: latest version of game not updated in Galaxy store. Unable to use latest decoration or see a new event coming at reset

Evidence: screenshot

If replicable, how: no

Platform: Android

State:1119

IGN: ˚☾⁎ɱ❍☯η$Ļąν૯⁎☽

Game version: 1.20.20

Ticket submitted in game: 1026236

[leaden hedge]

Zero updated for Samsung version

Ticket 1026298

State 1233

IGN - Cyclone

Version 1.20.20

Platform- Samsung Store

[placid bloom]

I did like 10 intels. Still cant claim

[zealous stone]

I cant do throwdown after update exclusive

[daring peak]

Explanation: task challenges won't recognize points using speedups, tactical guides, fragments, capsules and Crystals, it only worked with hero gears materials

Evidence: I'm stuck to level easy 8/250

If replicable, how: /

Platform: Android, Xiaomi Mi 11t

State: 393

IGN: Sakura™

Game version no# 1.20.30.3202

Ticket submitted in game: 1026382

[topaz bobcat]

Heist won't open

[lethal tree]

[heist is still matching and crashes when trying to open the page ]

If replicable, how: play heist now

Platform: (required)
IOS, Android, official PC version 

State:Many

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.2147

Ticket submitted in game: 1026472

[cursive tartan]

Me too. Heist is not working. So we will let know dev team and they will fix it when i’ll be working.😅

[regal kelp]

FIX AZ

[somber leaf]

What's wrong with this game?!  I've already repaired it twice, I lost an hour of time and game resources, and it still doesn't count these tasks for me

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
doesn't work all the time

Platform: (required)
Android

State: (required)
#1227

IGN: (required)
Krwioząb Mściwy

Game version no#
1.20.30.3202

Ticket submitted in game: (required)
I don't know where to look?```

[steel sail]

Can't open heist

[whole hawk]

Hi, there is missing Operational Festival event when using Huawei Apps to log in

[sterile fulcrum]

My game did not have an update. I am o android through the galaxy store. Everyone in my alliance claim their game updated and now how the event "Festival Bazaar" and I do not. Please let me know what to do. I have checked for updates, uninsalled and reinstalled and have repaired the game but I still do not have the event

[humble mauve]

Registered on AZ,does not work,rejects

Proofs: (optional, but really useful)
Video

If playback is possible, then how: (optional)
Video

Platform: (required)
Android

Condition: (required)
64

IGN: (required)
frost

Game Version No#
1.20.30.3202

Ticket sent in the game: (required)
-```

[static otter]

Explanation: Alliance Throwdown won't let me cancel or pick up new task.

Evidence: Attachment images.

Platform: android

State: 1200

IGN: Bat

Version: 1.20.30.2147

Ticket # 1026810

[ebon fulcrum]

Completed AH. Got over 200k gas. Got 36th place. Got rewards for place in game mail. However when I go into the event it does not let me receive rewards for each tier, based off of how much gas was obtained, basically saying I mined  zero gas. See screenshots. 

Evidence: (optional but really useful)
Screenshots 

If replicable, how: (optional)


Platform: (required)
iOS, iPhone

State: (required)
1099

IGN: (required)
Jerryrun

Game version no# 
1.20.30.2147

Ticket submitted in game: (required)
1026863

[solid kite]

No red dots pop-up when you receive direct messages (private messages), so people are not seeing when they receive a message.

You only see you got a dm if you just so happen to click on a person’s chat in your dm (like by accident).

Alliance members will not see when they are sent a message, this will affect the whole game (communication, planning, etc). Occured when update just came out.

Platform: IoS and Android

State 547

IGN: Lauren Foooool

Game Version: most recent (post Operation Festival update)

Ticket in game: 1026927

[raw prawn]

Can’t see the mission has accept before

Evidence: (optional but really useful)


If replicable, how: (optional)


Platform: (required)
IOS

State: (required)
1235

IGN: (required)

•♡• Nhi Vân •♡•

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.2147

Ticket submitted in game: (required)

137129101

[livid pier]

Explanation: (required)
As of yesterday morning, I can no longer accept new alliance challenges. It looks like I have one but it's no longer visible so I can't close it. See the message in the screenshot.

Proof: (optional but really useful)
See message in screenshot

If replicable, how: (optional)
For me, I always try to accept a new challenge.

Platform: (required)
PC

Status: (required)
1086

IGN: (required)
oOcooltitiOo

Game version number (located at the bottom left of the loading screen - required)
1.20.30.668

Ticket submitted in game: (required)
1023131

[little shell]

I have the same

The completed Throwdown task disappeared so we can’t claim it to start a new one

[livid pier]

No red dots pop-up when you receive direct messages (private messages), so people are not seeing when they receive a message.

You only see you got a dm if you just so happen to click on a person’s chat in your dm (like by accident).

Alliance members will not see when they are sent a message, this will affect the whole game (communication, planning, etc). Occured when update just came out.

Platform: Android

State 937

IGN: Alpha~♡♤

Game Version: most recent

Ticket in game: 1027397

[whole hawk]

Explanation: (required)
Missing Operational Festival event when using Huawei Apps to log in

Platform: (required)
Android (Huawei)

State: (required)
197

IGN: (required)
15020387

Game version no# (can be found in the lower left of load up screen - required)
v 1.20.20.3164

Ticket submitted in game: (required)
1027412

[sacred haven]

Explanation: (required)
private messages are not working, no notification for new messages and delay

Evidence: (optional but really useful)
videos

If replicable, how: (optional)

Platform: (required)
pc Version and android

State: (required)
429 and other

IGN: (required)
Kodok

Game version no# (can be found in the lower left of load up screen - required)
V 1.20.30.668

Ticket submitted in game: (required)
1028351

[fringe swan]

Explanation: (required)
AH rewards cannot be collected from event page.

Evidence: (optional but really useful)
Snaps.

If replicable, how: (optional)
Logged into game.

Platform: (required)
Steam, iOS - iPhone 14

State: (required)
1090

IGN: (required)
•Major•

Game version no# (can be found in the lower left of load up screen - required)
1.20.30

Ticket submitted in game: (required)
1028407

[jade sapphire]

Samsung version of SOS not updated

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
Samsung

State: (required)
629

IGN: (required)
♡the lioness♡

Game version no# (can be found in the lower left of load up screen -
1.20.20.3164

Ticket submitted in game: (required)
1029476`

Please use the above format when reporting your bugs otherwise your post will be removed ![Thanks](https://cdn.discordapp.com/emojis/698200413807181944.webp?size=128 "Thanks")

[dense owl]

Bugs in pow

Evidence: (optional but really useful)
The selection window freezes when 10 participants have confirmed their participation. There is no button after the game

If replicable, how: (optional)
[type here]

Platform: (required)
Pc, android

State: (required)
122

IGN: (required)
VIK
Game version no# 
1.20.20.3164

Ticket submitted in game: 1030905

[shut compass]

Explanation: (required)
The latest game update is not available to me. I also did not receive the in game mail about the update yesterday which most others seem to have received. Unable to see and take part in the new Operations event as well as other new recent features.

Proof: (optional but really useful)
Proof submitted via ticket.

If replicable, how: (optional)

Platform: (required)
Mobile, Samsung

State: (required)
1090

IGN: (required)
Scouser

Game version number (located at the bottom left of the loading screen - required)
1.20.20.3164

Ticket submitted in game: (required)
1028087

[frank coral]

Hello can someone say me if i do error in consider this a bug, my score is 7.8.40.481, but in the "Survivor ligth" score point it say "7.652.100" this is a bug yes?

[livid pier]

Explanation (required)
Bug in AH

Evidence: I was registering multiple times already for heist and right before heist they tell me to re-register so I can not play heist and used buffs with biocaps.

If replicable: (optional)

Platform: IOS

State: 968

IGN: Ryomen Sukuna

Game version: last version

Ticket submitted: 1028728

[tribal venture]

Escort mission is bugged, mobs are dying in one hit and no one is getting points.

Proofs: (optional, but really useful)
See screenshot 

If playback is possible, then how: (optional)
Do the escort mission 

Platform: (required)
Android

State: 
1110

IGN: (required)
IDK My Name

Game Version No#
Latest 

Ticket sent in the game: (required)
Won't let me open.

[cobalt blaze]

Explanation:
All troops (including T12s) shown as green troops

Evidence: screenshot

If replicable, how: (optional)
[type here]

Platform:
Android

State: (required)
407

IGN: Starlight

Game version no# latest update

Ticket submitted in game: no ticket due to it being resolved after restarting game a few times

[weary quartz]

Explanation: (personal message )
[BUG]

Evidence: (optional but really useful)
[There isn't any]

If replicable, how: (optional)
[GIVE US NOTIFICATIONS]

Platform: (IOS,WINDOWS)

State: 965

IGN: Bus

Game version no# (can be found in the lower left of load up screen - required)
[The last one]

[narrow lotus]

Explanation: (personal message )
No battle Time to KOTH Legion 1. Lost a few rank in the Glory Rank

Evidence: Many people complaining about the same

If replicable, how: (optional)

Platform: (WINDOWS)

State: 1143

IGN: Zombieland

Ticket submitted: 1029114

Game version no# latest update

[red mural]

Evidence: screenshot

If replicable, how: (optional)
[type here]

Platform: iOS 
State: 1256

IGN: ChampagneMami

Game version no# latest update

Ticket submitted in game: 140016454

[sharp tinsel]

Explanation: (required)
After the update cannot find any solo match and even in team play in POW.

Proof: (optional but really useful)
Proof submitted via ticket and screenshots

If replicable, how: (optional)

Platform: (required)
Mobile

State: (required)
1246

Game version number (located at the bottom left of the loading screen - required)
1.20.30.3202

Ticket submitted in game: (required)
1028201 & 1026693

[narrow lotus]

Explanation: (personal message )
The game won't let me create a ticket and in the suport area the icon to mention the error does not appear
Evidence: After going around a lot, I managed to access the page. But I can't put my name. The phrase appears in red, but does not allow you to enter the name

If replicable, how: (optional)

Platform: (WINDOWS)

State: 1143

IGN: Zombieland

Game version no# latest update

[cunning moth]

No rewards from AH

Evidence: (optional but really useful)
Screenshot 

If replicable, how: (optional)
Not really 

Platform: (required)
iOS 

State: (required)
671

IGN: (required)
Smoeldriaan 

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: (required)
1029081

[quasi zephyr]

Explanation:
So, i did azurtane heist with 300k gas, got rewards for reaching milestones like 10k, etc, but in metamorphix event azurtane is still "unfinished", so im losing 15k repellent and getting pushed in glory ranking, which is obviously not good :/.
Evidence: screenshots
Platform: Android (realme 9 pro)
State: 1144
IGN: Yuni
Version: 1.20.30.3202
Ticket: 1029085

[wise plume]

I have the same problem. Still no update in Samsung Galaxy store

[digital marten]

Explanation:
Festival Event doesn't recognize that I already bought both of the "Battle Plan" crates and wont let me claim my rewards.

Evidence: Screenshots

State: 1047

IGN: not marisa

Version: 1.20.30.668

Platform: Official PC Version

[tranquil laurel]

Explanation:
Festival Event doesn't recognize that I already bought both of the "Battle Plan" crates and wont let me claim my rewards.

Evidence: Screenshots

State: 1147

IGN: Anhdeptrai

[tacit whale]

Explanation:
Played Azurtane Heist but not getting rewards

Evidence: (optional but really useful)
Photos Attached

Platform: (required)
Official PC version on HP Laptop/IOS

State: (required)
603

IGN: (required)
Alanna

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.668

Ticket submitted in game: (required)
1029385

[ruby oxide]

Explanation:
Festival Event doesn't recognize that I already bought both of the "Battle Plan" crates and wont let me claim my rewards.

Evidence: Screenshots

State: 407

IGN: IOS

[whole hawk]

I bought epic crate and legendary crate but system not allow me to redeem restoration chips

Platform: Android

State: 197

IGN: 15020387

Game version no# 
V 1.20.20.3202

Ticket submitted in game: 1029446

[dull pumice]

Explanation:
Event does not recognize that I bought both epic and legendary crates already. Does not give me my task awards of 7+9 circuits).

Evidence: photo

If replicable, how: report above mine, same problem

Platform: iOS
State: 1010

IGN: (required)
112231824
Game version no#
1.20.30.2147
Ticket submitted in game: (required)
1029418

[daring grove]

Explanation:
Festival Event doesn't recognize that I already bought the Epic "Battle Plan" crate and wont let me claim my rewards.

Evidence: Screenshots
Platform - Apple Phone

State: 481

IGN: Xena-I

Game Version no# v 1.20.30.2147
Ticket submitted in game: 1029535

[tepid python]

Explanation: Hi. Game is not giving me Restauration Chips from Operation Festival event, after I bought Epic and Legendary Battle Plan crates.

Evidence: Screenshots

If replicable, how: It happens to other players as well

Platform: Windows 10 PC and Android

State: 793
IGN: Pandora

Game version no# v 1.20.30.668

Ticket submitted in game: 1029406

[frail tree]

Explanation: I have some report from Apple Store that i bought some bundle from here. but i remembered that i dont buy any bundle in that day, my money from my e-wallet also gone too, and also if i buy bundles too, i got a mail report in game that i bought that bundle and claim it

Evidence: (Screenshot apple store dan mail report in game)

Platform: IOS Device, Apple Store

State: 1100

IGN: S E A N

Game version no : v 1.20.20.2116

Ticket submitted in game : 1029822

[rancid galleon]

Explanation: The Browser Version shows different tasks for the Operation Festival. So I used a lot of Coordinated Operation Data III for 0 points.

Evidence: Screenshots and report in game

Platform: Browser vs. iOS Device

State: 458/625

IGN: Cpt. Jack

Game version no : v 1.20.30.2147 on iOS / Browser unknown

Ticket submitted in game : 1030561

[stark flicker]

For reminder, please check pins or #🐞︱bugs-how-to-report before post the bug report and make sure to use the correct format.

[fading iron]

Explanation:
Event does not recognise that I bought both epic and legendary crates already. It does not give the corresponding rewards for completing the task.

Evidence: photo

If replicable, how: report above mine, same problem

Platform: iOS
State: 161

IGN: (required)
DoubleTap

Game version no#
1.20.30.2147

Ticket submitted in game: (required)
1029590

[random badge]

Explanation: Gen 15 missing on Android.. the resonate Hero thinks it's there still based on BP but they are paired with nobody and not available to select from any menu.

IGN: everyone

Game version: latest Android

State: all

Solution: STOP RELEASING NEW STUFF AS YOU BREAK SOMETHING EVERY SINGLE TIME!

[livid pier]

Explanation: Generation 15 Heroes have disappeared in game. They are no longer listed in the hero-list nor can you use them for intel or whatsoever.

Evidence: Screenshots and report in game

Platform: iOS 17.2 - iPhone 12

State: 688

IGN: ★OקtiᴍusPгiɱε★

Game version no : v 1.20.30.2147 on iOS

Ticket submitted in game : 1030582

[fresh gorge]

[type bug explanation here]

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using

State: (required)
[Type your state number here]

IGN: (required)
[Type your IGN here **DO NOT POST YOUR CHIEF ID**] 

Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]

Ticket submitted in game: (required)
[Provide your ticket number here]```

Please use the above format when reporting your bugs otherwise your post will be removed ![Thanks](https://cdn.discordapp.com/emojis/698200413807181944.webp?size=128 "Thanks")

[dim yarrow]

Private Chat is broken!! Our messages are arriving so late, people not getting notifications or red dots of the messages. We are a fresh merged stage  So communication for us is key!

If replicable, how: (optional)
Many players have reported this but it seem theres no fix!!

Platform: 
This bug has been reported by several players in my allliance using  IOS, Android, official PC version
State: 
828
IGN: Dragon

Game version no
Latest one 
Ticket submitted in game: no ticket

[thorny marsh]

Explanation:
In POW, the battle display does not always work properly. The progress bars during a battle are missing and you can't see who is winning.

Evidence: video

If replicable, how:
every new Match

Platform: Android

State: 127

IGN: Jim™

Game version no# 1.20.30.3203

Ticket submitted in game: 1031487

[dense owl]

Bugs in pow/ 2 days lmao

Evidence: (optional but really useful)
The selection window freezes when 10 participants have confirmed their participation. There is no button after the game

If replicable, how: (optional)
[type here]

Platform: (required)
Pc, android

State: (required)
122

IGN: (required)
VIK
Game version no# 
1.20.20.3164

Ticket submitted in game: 1030905

[stark token]

Evidence: screenshots

If replicable, how: (optional)
Haven’t received it since day 1 of event 

Platform: (iOS 


State: (required)
338

IGN: (required) 
Millsy69

Game version no# (can be found in the lower left of load up screen - required)
1.20.30

Ticket submitted in game: (required)
1030992

[livid pier]

Ranked 60 in hiest yesterday did the 2am hiest and I can’t claim the rewards because it says I didn’t mine anything

Evidence: Screenshots

Platform: iOS 16.6.1 - iPhone 12 Pro Max

State: 1072

IGN: ‎٭ƑιяєƤυρρуƝαтѕυ

Game version no : v 1.20.30.2147 on iOS

Ticket submitted in game : 119715911

[trim wind]

Explanation:
Festival Event doesn't recognize that I already bought the Epic "Battle Plan" crate and wont let me claim my rewards.

Platform - iOS
Game version: 1.20.30.2147
State: 931
Evidence: in the ticket you can find screenshots
IGN: AnaV
Ticket submitted in game: 1031159

[covert fossil]

Explanation: (required)
[PMs are not displayed, Notifications are not displayed. The player must log out and log in then the message will arrive.]

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[
continuously from 11/13/2023]

Platform: (required)
[windows, IOS, Android, PC version 1.20.30

State: (required)
[1221]

IGN: (required)
[80% of
players]

Game version no# (can be found in the lower left of load up screen - required)
[1.20.30 ]

Ticket submitted in game: (required)
[1030657]

[hybrid quail]

Explanation: (required)
I was at skin store, then a rally popped on top, and i clicked to join. Then a pop up message showed up and i clicked and exchanged my 5000 skin ticket by mistake with a Celebration Gala HQ (2021) that i already have. I can't even use it to upgrade collection. I can't use it, it stays in my backpack, even if i try to use. So, i want my 5000 skin tickets back.

Evidence: (optional but really useful)
Sent screenshot in ticket and here

If replicable, how: (optional)
When i was joining a rallies

Platform: (required)
Android

State: (required)
309

IGN: (required)
███▓▒░ LE ░▒▓███

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.3202

Ticket submitted in game: (required)
1017701

[dry flicker]

[Escort Mission is allowing players to do absurd amounts of dmg that is ruining chances for glory points]

Evidence: (optional but really useful)
[Screenshots Attached]

If replicable, how: (optional) [Just launch escort mission. 3 people can solo level 8]

Platform: (required)
[Android]

State: (required)
[1147]

IGN: (required)
[oOChiddyOo] 

Game version no# (can be found in the lower left of load up screen - required)
[v1.20.30.3202 ]

Ticket submitted in game: (required)
[1031805]```

[patent owl]

Ranked 25 in heist yesterday. At 2:05am and I can’t claim the rewards because

Evidence: Screenshots

Platform: Samsung Galaxy S 10 lite

State: 1153

IGN: ‎ཌ F7 ད

Game version no : v 1.20.30.2147 on Android

Ticket submitted in game : 1031857

[frigid grove]

Unable to complete the Wolfe story it won’t let me add any hero’s 

Evidence: SS attached 

Platform: IOS

State: 592

IGN: Post Op 

Game version no# V 1.20.30.2147

Ticket submitted in game: yes multiple

[lethal tree]

Explanation:
Still unable to collect Battle Plan Crates after purchase. The patch that worked for many did not fix it.

Platform: (required)
PC and iOS

Game version no# 1.20.30.2147

Ticket submitted in game: (required)
1031253

[patent umbra]

Explanation: (required)
[Was playing mini game, earned all 3 crates but when I got back to settlement I got no stage 3 rewards. Went back to mini game and it showed I was only on stage 2.]

Evidence: (optional but really useful)
[Side by side screenshot of ss taken when I hit stage 3 and the open web page showing I was still on stage 2, and ss of system mail showing stage 1 and 2 rewards only]

If replicable, how: (optional)

Platform: (required) Android tablet
[type here - operating system, ie IOS, Android, official PC version and the device you are using

State: (required)
[868]

IGN:
[Aurora]

Game version no# (can be found in the lower left of load up screen - required)
[1.20.30]

Ticket submitted in game: (required)
[1032706]

[raw geyser]

Explanation:
I can't enter a single fight in Path of Water! The game only shows the find match screen for 1 minute, then it says someone didn't confirm - which means, it found 9 other participants, but some or all of them
including me didn't see the confirmation screen, until it timed out. I tried it a dozen of times, made screen recordings and screenshots.

Evidence:
Screenshots, Screen recordings

If replicable, how:
EVERY time I try to find a solo match it happens.

Platform: Android
State: 589
IGN: "Poor Survivor"
Game version no# v 1.20.30
Ticket submitted in game: 1032843

[knotty knot]

Platform: iOS

State: 952

IGN: LEXI GORDON

Game version no# v 1.20.30

Ticket submitted in game: 99818001

[restive stag]

Evidence: SCREENSHOT 

If replicable, how: (optional)
Platform: ANDROID
State: 881
IGN: CR@Z
Game version no# latest
Ticket submitted in game: 1033180

[calm flower]

EXPLANATION:
After the merger of states, the research path disappeared, it gave chips for improving heroes and potions... how to improve heroes now and collect chips and potions!? , taking into account the fact that improvement chips are now impossible to get anywhere else....
IGN: ☣️Dr. Yulia☣️
STATE: 928
PLATFORM: Android/Huawei
GAME VERSION NUMBER: 1.20.30.3202
**TICKET NUMBER:*1033154
PROOF:

[carmine comet]

Explanation:
PMs are not displayed, Notifications are not displayed. The player must log out and log in then the message will arrive.

Evidence: screenshots

If replicable, how: continuously from 11/13/2023]

Platform: IOS

State: 839

IGN: Rome

Game version no# 1.20.30

Ticket submitted in game: 1038509

[daring magnet]

Completing tasks in operation festival, won't give points. 
People have used the necessary materials, and nothing. 

People are trying to get their pearls for their transfer tickets, and you're causing unnecessary panic. 

Fix it. Compensate them with the pearls. 

Evidence: (optional but really useful)
[Screenshots Attached]

If replicable, how: (optional) 

Platform: (required)
[Android]

State: (required)
[All states]

IGN: (required)

Game version no# (can be found in the lower left of load up screen - latest version. 

Ticket submitted in game: (required)
[1034930]

[quasi basin]

Explanation:
Our alliance has destroyed 4 weak points in bio hunt. Then defeated Dimitrescu. Received rewards only for solo damage and victory.

Evidence:
Screenshot

If replicable, how:
17/11 in the morning

Platform: IOS
State: 393
IGN: ♡ ιηѕσмηια ♡
Game version no# v 1.20.30
Ticket submitted in game: 1035509

[slate tangle]

Explanation: (required)
trading post is locked behin every other plasme level for some reason, it's the last p9 you added I am currently am uppgrading, the command station is still missing a notch, but shouldn't matter according to the requirements

Evidence: (optional but really useful)
picture above

If replicable, how: (optional)
pic

Platform: (required)
PC / Android

State: (required)
555

IGN: (required)
Doesn't matter

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.668

Ticket submitted in game: (required)
no

[frank coral]

Explanation: (required)
[When I play, for example "Air Assault", as soon as I attack the monster the screen zooms in on the monster, magnifying everything to the maximum and it becomes impossible to keep a zoom where you can see everything, every attack resets the zoom, and it becomes impossible to control what is happening around, for to enlarge you waste a lot of time. Can this auto zomm problem be eliminated when attacking?]
Evidence: (optional but really useful)
[Screenshots]

If replicable, how: (optional)
Happens every time

Platform: (required)
official PC version, window 11, nvidia 3700 1920x1008

State: (required)
Italy

IGN: (required)
State of Sruvival

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.668

Ticket submitted in game: (required)
[1023714]

[median ivy]

Since the merge of states 867, 872 and 871 into state 867,  I was surprised that I could still create a character in my previous state 872 yesterday. I tried to access the farm character in state 872 today and the state 872 cannot be accessed anymore and I’m having this error message. I cannot access my main character in 867 as I can’t go to the switch account window in game. I’m locked out of the game.  

Evidence: (optional but really useful)
I would just need someone to delete my 872 farm character. Or to redirect my login to state 867 instead of 872 so I can access the game again. 

If replicable, how: (optional)
Try to create an account to a recently merged state and access it

Platform: (required)
iPhone/Android/PC

State: (required)
867/872

IGN: (required)
State of survival

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.2147

Ticket submitted in game: (required)
1035912

[mossy copper]

Explanation: (required)
I didn't receivr crate since i bought this bundle package that has contain Pearls

Evidence: (optional but really useful)

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
481

IGN: (required)
MasDemonk

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.668

Ticket submitted in game: (required) 47801113

[blazing citrus]

Explanation:

I didn’t get a single rewards from this event even though I hit 300 target points. I am 100% sure I did hit 300 points just that I didn’t manually claim it because I was busy with other stuff and I was expecting it auto go to rewards stash or in game mail. But it didn’t!

the screen shot was taken from some YouTube video but mine is fully hit 300 points!

Evidence:
Screenshot

If replicable, how:

Platform: IOS

State: 106

IGN: Obito

Game version no# v 1.20.30

Ticket submitted in game: 1034935

[exotic meadow]

 Hello! What happened was after the merge, I saw that state 873 was still able to be accessed by everyone. I saw a returning player that was P8 in the state, and I made an account in 873. Soon after state 873 was deleted from the game, and when I switched to the 873 account, it gives me this error and does not allow me to change back to my main account in 867 

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
Please fix the issue

Platform: (required)
IOS

State: (required)
867

IGN: (required)
 “KristaKris”

Game version no#
Latest

Ticket submitted in game: (required)
1034746

[inland pendant]

Evidence: screenshot

If replicable, how: view RR participants list

Platform: iOS 17.1.1 (latest) on iPhone 10 & iPhone 13 Pro Max

State: 867, 937

IGN: KillDozer

Game version no# 1.20.30.2147 (latest)

Ticket submitted in game: 1036929```

[lime kindle]

Explaination: Value vouchers for hero frags was due out today but only got resonating value vouchers instead

Evidence: screenshot

Device: android

State: 1001

IGN Kiwi NZ

Game version: 1.20.30.3260

Ticket : 1037559

[south sable]

Explanation: Can't log in with Facebook, has been happening for many days

Evidence: Screenshot with notes on the photo

Platform: (required)all

States: 670

IGN: ‿✶亗¿รóι❦

Tickets sent to the game: Cannot log in to send tickets

Game version: v1.20.30.3202

[fresh rain]

Explanation: Was able to get the new gen 16 hero’s, but when I try to upgrade them this error happens, says to upgrade to version 1.19.70 or above

Evidence: Screenshot with notes on the photo

Platform: (required)all

States: 592

IGN: ༺Canny༻

Tickets sent to the game: asked VIP dev on discord

Game version: v1.20.30.2147

[north oar]

Explanation: (required)
Can’t schedule trap - i tried to schedule trap for 20 Nov but can’t, error message says trap can’t be activated on this day

Evidence: (optional but really useful)
See screenshot

Platform: (required)
iOS and Android

State: (required)
248

IGN: (required)
Wednesday

Game version no# (can be found in the lower left of load up screen - required)
v1.20.30.2147 (iOS)
v1.20.30.3202 (Android)

Ticket submitted in game: (required)
N/A

[vagrant kindle]

Explanation: (required)
Playing RR and game kicks you mid way through, try log back in and can’t keep playing 🤬

Evidence: (optional but really useful)
See screenshot

Platform: (required)
iOS

State: (required)
825

IGN: (required)
Ally-lis

Game version no# (can be found in the lower left of load up screen - required)
v1.20.30.2147 (iOS)

Ticket submitted in game: (required)
Not yet

[thin locust]

Explanation: (required)
Stats are falling in events like RR or Azurtane! Solo attack in RR and my stats were wit 12% lower than Solo attack after RR was finished. Same Heroes and troop formation was used.

Evidence: (optional but really useful)
See screenshots

Platform: (required)
ALL

State: (required)
1148

IGN: (required)
MrsAxona

Game version no# (can be found in the lower left of load up screen - required)
latest

Ticket submitted in game: (required)
1038039

[lime kindle]

Explanation: Raid scores between two teams were super similar. However, once our members started playing, they saw that the raid scores were untrue. All players were high plasma levels, no rallies kicked them out.
Our strongest could kick players from tanks.

Evidence: screenshots

State:940
IGN:Hexo likes 69
Platform Android and ios
Version :1.20.30.2147
Ticket 1037609

[lethal tree]

MIGO started and we have different states in chat vs station. Which is our migo group?

Platform: iOS + Android

State: 
457, 338

IGN: (required)
Cami, Sus

Game version no# v1.20.30.2147

Ticket submitted in game:
1038613```

Weekly deals store is missing items

Evidence: (optional but really useful)
Screenshots

Platform: (required)
iOS, Android

State: (required)
many

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.2147

Ticket submitted in game: (required)
1038654

[lucid gorge]

Explanation: (required)
Crystal mines was opened today in our state. Maximum level of mine for any of us that we can use is the first. In second level I saw mistake, that state Even Technology level is not enough. In State Event collection I have opened +8 level in sum. Please fix the max level of mines which I can use.

Evidence: (optional but really useful)
Screenshots

Platform: (required)
PC (influenced in every platform I think)

State: (required)
1162

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.668

Ticket submitted in game: (required)
1038659

[mossy igloo]

Chaos Clash Building and even has not appeared in my settlement. I have repaired, restarted,  reloaded in numerous times since reset but still nothing 4hrs and 50minutes later. 
I was able to complete Treasure Quest, yet as I cannot access the building and event, this won't count for today. 

Evidence: (optional but really useful)
Screenshots

Platform: (required)
iOS, Android

State: (required)
966

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.3202

Ticket submitted in game: (required)
I038766

[lime kindle]

Explaination :migo is not working all player sees is state ranking which is blank. Can't get into Store either to look.

State:596
IGN: Drink To Win
Ticket:1038964

[boreal crest]

I cannot read the history of the characters, the name of the file appears instead of the history. 

Evidence: (optional but really useful)
Screenshots

Platform: (required)
iOS

State: (required)
1088

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.3202

Ticket submitted in game: (required)
1039322

[craggy briar]

Reposted from:
mist3r_c

Bug:
MIGO

Explanation:
It appears after some in game issues following the release of the new Chaos Clash Event, that point scores and completion of objectives within Chaos Clash, which where previously obtained between 00:00 UTC and 12:00 UTC have now either been reset or lost:. This includes:

• Troop Drill
• Intel Missions
• Influencer Trap
• Infected Fiends

Some players have reported lost points/ranking, others have reported lost completion rates and Material Collection Race Coins (as used), but this appears to be different for some than others.

(Note: Completed the tasks AFTER the mail earlier today.)

Platform:
Android, PC, iOS

State:
398 (Plus other states and other members affected on a medium scale)
388

Game version no#
1.20.30.3202

Ticket #:
1039454

Evidence:
Sample screenshot attached in relation to tasks which have been completed but no longer show recorded/done (when they previously did)

[regal scroll]

Porque não abriu como general essa turma aí

[zealous onyx]

Explanation: Completed migo tasks but no points received
After completing multiple tasks i have NOT received the corresponding migo points.

Evidence: See attached screenshots (completed intel, infected fiends, and more but the points show in the objectives(lower left))

If replicable, how: (optional)
[type here]

Platform: Android cell phone

State: 123
IGN: Nomad Reaper

Game version no# 1.20.30.3202

Ticket submitted in game: 1039430

[zealous crescent]

Explanation: (required)
Alliance MIGO score is wrong and not taking the score before group changing

Evidence: (optional but really useful)
Ss joined. First is just now, second was before group change

If replicable, how: (optional)
[type here]

Platform: (required)
Android, Samsung s22 ultra

State: (required)
42

IGN: (required)
Ada

Game version no# (can be found in the lower left of load up screen - required)
V 1.20.30.3202

Ticket submitted in game: (required)
1039817

[plush lake]

Explanation: (required)
Personal MIGO score is bugged as well, it doesn't count points correctly and it leads to wrong personal ranking table

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
Android

State: (required)
457

IGN: (required)
Shellin

Game version no# (can be found in the lower left of load up screen - required)
V 1.20.30.3202

Ticket submitted in game: (required)
1039894

[queen portal]

Some Migo task score got a reset (Troop drill and intel). Ive done 5 troop drill tasks this morning but see that it got resetted somehow.

Evidence: see screenshot below. At ss you see that i done 5 troop drill task but on migo screen it shows just 2

If replicable, how: (optional)
[type here]

Platform: IOS

State: 585

IGN: Daredevil 

Game version no#1.20.30

Ticket submitted in game: 1040170

[timid sentinel]

Explanation: Ranking/Missing Points in Chaos Clash

Evidence: Attached is my ranking and points. My alt, that has less points, is ranked around 110.

If replicable, how: (optional)
[type here]

Platform: Apple IOS - iPhone

State: 307

IGN: Ziller

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.2147

Ticket submitted in game: 1040221

[last sundial]

Anyone else having this issue with their camera after changing pfp for surprise task?

[dreamy birch]

Explanation: Ranking/ Missing Points in Chaos clash
Personal MIGO score is bugged as well, it doesn't count points correctly and it leads to wrong personal ranking table

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
Android , Samsung Galaxy s22 Ultra

State: (required)
21

IGN: (required)
Johanna

Game version no# (can be found in the lower left of load up screen - required)
V 1.20.30.3202

Ticket submitted in Game: 1039994

[ivory whale]

Same issues here

Explanation: Ranking/ Missing Points in Chaos clash
Personal MIGO score is bugged as well, it doesn't count points correctly and it leads to wrong personal ranking table
Lost race coins (bought some tasks with but those tasks got reseted), drills not counting (did about 7-8 and it still shows I haven’t done 2…)…had to restart intel back again, as well as fiend rallies…all spent race coins are lost
Evidence: Screenshot

Platform: (required)
iPad is 17.1.1 iPad Pro /ios 17.1.1 iPhone 15 pro max

State: (required)
385

IGN: (required)

Wheeeeee!

ID: 36318109

Game version no# (can be found in the lower left of load up screen - required)
V 1.20.30.2147

Ticket submitted in Game: 1040265

[wheat junco]

SOTF stages not correct displayed in state event

Explanation: although all 4 stages are done in SOTF, state event says 2 out of 4 are done.

Evidence:
Screenshots

Platform:
iOS 17.1.1

State:
375

IGN:
Athene

Game version:
1.20.30.2147

Ticket in game:
1040737

[olive creek]

Explanation: Wrong heroes in Ray

Evidence:
Screenshots

Platform:
All

State:
All

IGN:
JaworTM

Game version:
All, It's server side issue not game version

Ticket in game:
Waste of time

[livid pier]

Explanation: (required)
The festive bazzar shop dissapeared even if there was a countdown going on that showed it would be open another 2 or 3 days. So I couldn't spend all the pearls (thing I would do if the countdown was right). So now I have to wait a long time to convert them. The event was related to the circuit board repair game, spent money for it (and that countdown was right), but the bazzar had to be open how the countdown showed and not get closed when you couldn't access circuit board anymore... It is not fair!

Evidence: (optional but really useful)
I didn't take a screen (foolishly), at 00.00.01 utc you couldn't access anymore. After exiting the game the event icon dissaperead.

Platform: (required)
Android

State: (required)
1221

IGN: (required)
Iam1

Game version no# (can be found in the lower left of load up screen - required)
v1.20.34.3203 (android)

Ticket submitted in game: (required)
What can I submit anyways? It is a bug you can't access screwed up by devs that can't set up a simple countdown clock that is showing the right amount of time left. Give the shop back! State warfare SOTF is going on and I can't buy things I need to get a good spot in the event ranking!

[gaunt condor]

My avatar has been in-review for over a week. Submitted a ticket and they said to wait at least 72 hours for it to be in-review before submitting tickets.. 😶 Can someone more literate help?

[mossy igloo]

Chaos Clash Building and event still has not appeared in my settlement. I have repaired, restarted, reloaded numerous times since reset yesterday but still nothing as of 0150UTC today.
I was able to complete Treasure Quest yesterday, yet as I cannot access the building and event, so I have lost yesterday's rewards and have no access today.

This is the third ticket I've submitted.

And as you can see, it keeps being classed as completed, yet the rest of state has it. 🥺

Evidence: (optional but really useful)
Screenshots

Platform: (required)
iOS, Android

State: (required)
966

IGN: Angelfire

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.3202

Ticket submitted in game: (required)
1040880

[lilac sluice]

Explanation: Ranking/ Missing Points in Chaos clash
Personal MIGO score is bugged as well, it doesn't count points correctly and it leads to wrong personal ranking table

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
iOS

State: (required)
178

IGN: (required)

༒Sɛɨʀʏu༒

Game version no# (can be found in the lower left of load up screen - required)
V 1.20.30

Ticket submitted in Game: 12483610

[slow ridge]

Explanation: (required)
Hero challenges is bugged and keeps freezing making it impossible to complete. Every time I get to the second part it will freeze.

Evidence: (optional but really useful)
Screen shots and screen recording provided.

Platform: (required)
IOS

State: (required)
778

IGN: (required)
TheMissesShay

Game version no# (can be found in the lower left of load up screen - required)
v1.20.34.3203

Ticket submitted in game: (required)
1040946

[potent dragon]

Explanation: Ranking/ Missing Points in Chaos clash
Personal MIGO score is bugged as well, it doesn't count points correctly and it leads to wrong personal ranking table

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
iOS

State: (required)
178

IGN: (required)

༒NaaRak༒

Game version no# (can be found in the lower left of load up screen - required)
V 1.20.30

Ticket submitted in Game: 1040945

[static otter]

Explanation:
Score points of Exercise reverse and hard to beat in lower level of stinger.

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
PC/Android/iOS

State: (required)
1200

IGN: (required)

Bat

Game version no# (can be found in the lower left of load up screen - required)
Latest Version

Ticket submitted in Game: 1041187

[thorny marsh]

Explanation:
In no state event, i.e. survival of the fittest, SvS, CC, there are no points for converting all types of hero fragments.

Evidence: screenshot

If replicable, how: every time

Platform: all

State: 127

IGN: 8572085

Game version no# 1.20.30.3202

Ticket submitted in Game: 1037846

[digital fox]

Explanation: Personal MIGO score is bugged as well, it doesn't count points correctly and it leads to wrong personal ranking table. I should have 31k points, as in the first screen, but in my rating there are only 19k points. Some states received refunds, but not my state.

Evidence: screenshots.

If replicable, how: -

Platform: all platforms.

State: 428

IGN: Nicole, but a message from all the players in the state.

Game version no: latest version

Ticket submitted in game: 1041317

[meager plinth]

Evidence: screenshot - boxes from rays have the previous 2 generations of heroes and not the current, gen 16

If replicable, how: sign into an account that is gen 16 eligible and spin rays 

Platform: pc & iOS
State: (required) 42
IGN: (required)Bang-

Game version; latest

[timber summit]

Explanation: (required)
Yesterday the festive bazaar countdown was showing 3d but today the shop is gone. I couldn't even redeem my pearls. SOTF is going on so I need to redeem them now. The store should stay open for 3 more days as it was shown in the cooldown. Also the festive bazaar store ALWAYS remains open for a few extra days after the circuit and all the other stuff related to this event is over.

Evidence: (optional but really useful)
Can't provide evidence because now it's gone

Platform: (required)
Android

State: (required)
1240

IGN: (required)
Blood Professor

Game version no# (can be found in the lower left of load up screen - required)
v1.20.34.3203 (android)

Ticket submitted in game: (required)
It's gone so there's nothing to submit

[mossy igloo]

Chaos Clash Building and Migo event  still has not appeared in my settlement. I have repaired, restarted,  reloaded numerous times since reset yesterday but still nothing as of 0935UTC today. 

I was able to complete Treasure Quest yesterday and today, yet as I cannot access the building and event, so I have lost yesterday's rewards and have no access today so will lose today's rewards as well.  

I have submitted 4 tickets now. 

And as you can see, it keeps being classed as completed,  yet the rest of state has it. 🥺

I have also looked for updates. 

I wont buy boxes for Migo event when I don't even have it. 

Evidence: (optional but really useful)
Screenshots

Platform: (required)
iOS, Android

State: (required)
966

IGN: Angelfire

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.3202

Ticket submitted in game: (required)
I041657

Please can someone help. 🙏

[latent wharf]

Explanation: (required)
Points from using completion potions are not calculated in SOTF points. Should get 3000 points per capsule, which means my total points should be well over 3 million on this alone.

Evidence: (optional but really useful)
Score in SOTF 2,3 million

If replicable, how: (optional)
Use potions and check your SOTF score.

Platform: (required)
Android Samsung phone

State: (required)
1020

IGN: (required)
Minien

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.3202

Ticket submitted in game: (required)
1041669

[lilac sluice]

Explanation: Ranking/ Missing Points in MIGO score. I got 2 rewards, my 1st day MIGO score still missing 30000+ /1 * 2 = 60000+ on bolt score Right?

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
iOS

State: (required)
178

IGN: (required)

༒Sɛɨʀʏu༒

Game version no# (can be found in the lower left of load up screen - required)
V 1.20.30

Ticket submitted in Game: 1042037

[tame nest]

Explanation: Bought the Migo Crate for Material Completion including Fast Drill. AFter Migo Reset I can not use Fast Drill it tells me to unlock it again

Evidence:Photo Above

If replicable, how: Nope

Platform: (required)
Android Note 9

State: (required)
260

IGN: (required)
✰᭄fallen.angel

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.3202

Ticket submitted in game:
1042663

[spice crow]

I was given compenstaion for Migo, but my glory ranking did not change.

Evidence: (optional but really useful)


If replicable, how: (optional)
[type here]

Platform: (required)
Andriod

State: (required)
517

IGN: (required)
Gun Star(GS)

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.3202

Ticket submitted in game: (required)
[Provide your ticket number here]```

[still lion]

Explanation: No Festive Bazzar shop to consume Pearls and red diamonds from UTC00 on Nov21
urgent request, red diamond will be recycled if i could not use them in 2days. i need to buy gears with pearls for svs.

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
Android Samsung S22U

State: (required)
1205

IGN: (required)
Nina

Game version no# (can be found in the lower left of load up screen - required)
V 1.20.34.3203

Ticket submitted in Game: 1041838. 1041369. 1041049

[vivid sparrow]

Evidence: yes

If replicable, how: (optional)
[type here]

Platform: (required) : Android 

State: (required)
467

IGN: (required)
MakbetLadyOfSoul

Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]

Ticket submitted in game: 1041346

[still lion]

Explanation: No Festive Bazzar shop to consume Pearls and red diamonds from UTC00 on Nov21
urgent request, red diamond will be recycled if i could not use them in 2days. i need to buy gears with pearls for svs.

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
Android Samsung S22U

State: (required)
1205

IGN: (required)
Nina

Game version no# (can be found in the lower left of load up screen - required)

V 1.20.34.3203

Ticket submitted in Game: 1041838. 1041369. 1041049

[toxic heath]

Explanation: Chaos Clash Glory & Merit Ranks wrong. Missing over 13000 points in Solo Glory Ranks and 1.1B Alliance.

Evidence: None but can provide screenshots if needed.

If replicable, how: (optional)
Irrelevant Question

Platform: (required)
Android Samsung S22 Ultra Android V13

State: (required)
42

IGN: (required)
Mephisto

Game version no# (can be found in the lower left of load up screen - required)
V 1.20.34.3203

Ticket submitted in Game: 1042200
Will keep submitting and emailing till they fix and compensate properly

[fleet moss]

Explanation: (required)
Have not gotten correct migo points and rank is therefore very wrong. Have not gotten compansation either.

Evidence: (optional but really useful)

If replicable, how: (optional)

Platform: (required)
Android, Sony

State: 30
[Type your state number here]

IGN: Avocato

Game version no# (can be found in the lower left of load up screen - required)
10.20.30.3202

Ticket submitted in game: (required)
1041315

[languid minnow]

Explanation: (required)
Nothing on screen when in the escort mission. Unable to claim rewards at the end.
Evidence: (optional but really useful)
Pictures show I was in it. You can see no progress bar on screen but my green arrow from march is there.

If replicable, how: (optional)
[type here]

Platform: (required)
PC

State: (required)
1165

IGN: (required)
ElOres

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.668

Ticket submitted in game: (required)
1042787

[short drift]

Explanation:Hi please check this 2 bugs i encountered since help & support doesn't help at all,but only gave generic reply without any action taken.

1. Hero Challenge Boss/mini boss stayed on edge of the map while stomping and killing my heroes slowly, without a way of attacking him since he is unreachable. See SS below.
   Platform: Android mobile
   State:291
   IGN: Freddy AXKruEger
   Game version no# V 1.20.30.3202
   Ticket: 1042875

[still lion]

Explanation: No Festive Bazzar shop to consume Pearls and red diamonds from UTC00 on Nov21
urgent request, red diamond will be recycled if i could not use them in 2days. i need to buy gears with pearls for svs.
please give me compensation if my red diamonds are recycled. it still doesnt work today.
Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
Android Samsung S22U

State: (required)
1205

IGN: (required)
Nina

Game version no# (can be found in the lower left of load up screen - required)

V 1.20.34.3203

Ticket submitted in Game: 1041838. 1041369. 1041049

[lethal valve]

Explanation: (required)
Guaranteed S-rewards, not coming up
I only bought keys cause in the description of the crates is clear written that the first 10 crates will guaranteed provide S-rewards

From 5 crates I opened I got NOT JUST ONE time S-rewards

I should have gotten 100-150 individual heroes coins, for opening 5 crates, with the announced S-rewards, but I just got 10 of them in total 🤬

Evidence: (optional but really useful)

If replicable, how: (optional)
Use crate keys and you won't get the offered guaranteed S-rewards

Platform: (required)
Android 10, Samsung Galaxy S9+

State: (required)
364

IGN: (required)
19532571

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.320302

Ticket submitted in game: (required)
1043145

[lime kindle]

Explaination:when player clicks on a box or an item in the shop bundles to preview reward possibilities the preview window goes off screen and you cant see anything.
Then you have to click multiple times, like literally hundreds to try and get half of the preview screen to display on the actual screen so you can try and look at the previews or rewards etc

Evidence: screenshot

state: 1179
IGN: Kangaroo King
Device : PC
Build : latest
Ticket number: 1043327

[heavy matrix]

Explanation: At the beginning of the Battle Royale event, the field turned black, with no buildings visible where I was supposed to march. The enemies quickly killed me and defeat was counted. Give me my ticket back for another fight.
Evidence: Screenshot
If replicable, how:
Platform: android redmi note 10 pro
State: 207
IGN: MARUV
Game version no# v1.20.30.3202
Ticket submitted in game:

[valid lark]

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
[ Android

State: (required)
State 1249

IGN: (required)
DUST

Game version no# (can be found in the lower left of load up screen - required)
V  1.20.34.3203
Ticket submitted in game: (required)
1043640

[sweet kraken]

Explanation: Seasonal Badges task (Strategic Mastermind) in Migo containing senseless thing. You need to perform 100 upgrades in Exploration Project to get a reward which contains Gears and Machine oil. What for we need this reward if total amount of tasks where you can spend it is equal 100?

Evidence: (optional but really useful)

If replicable, how: (optional)

Platform: (required)
ANY

State: (required)
ANY

IGN: (required)
ANY

Game version no# (can be found in the lower left of load up screen - required)
ANY

Ticket submitted in game: (required)
Not submitted

[humble mauve]

Evidence: (optional but really useful)
Video

If replicable, how: (optional)
Video

Platform: (required)
Android/PC

State: (required)
64

IGN: (required)
FROST

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.668 PC
1.20.30.3202 Android

Ticket submitted in game: (required)
-```

[civic temple]

Explanation: did not get squadron formation materials in backpack even completed and collect from intel.
Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
android

State: (required)
996

IGN: (required)
YHѕιɴ

Game version no# (can be found in the lower left of load up screen - required)
V 1.20.34.3203

Ticket submitted in Game: 1043418

[olive mural]

No plasma in daily tasks

Evidence: (optional but really useful)
See screenshot

If replicable, how: (optional)


Platform: (required)
Android

State: (required)
701

IGN: (required)
Sunny 

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.3202

Ticket submitted in game: (required)
1043587```

[timid cargo]

Explanation: (required)
Didn't get the correct migo points so the rating is very wrong.

Evidence: (optional but really useful)
screenshot

Platform: (required)
IOS

State: (required)
524

IGN: (required)
Lucky

Game version no#
Latest

Ticket submitted in game:
1043670

[queen portal]

Bug Migo - the counting in the seasonal badges [Strategic Mastermind] is not right. If i go check at the badge it shows me that i complete 12 exploration projects. But on the exploration project screen i done 14. Please fix

Evidence: (optional but really useful)
See below screenshots

If replicable, how: (optional)
[type here]

Platform: (required)
IOS 

State: (required)
585

IGN: (required)
Daredevil 

Game version no# (can be found in the lower left of load up screen - required)
1.20.30

Ticket submitted in game: (required)
1043788```

[timid cargo]

Explanation: (required)
Didn't get the correct migo points so the rating is very wrong.

Evidence: (optional but really useful)
screenshot

Platform: (required)
IOS

State: (required)
524

IGN: (required)
LUCKY666

Game version no#
Latest

Ticket submitted in game:
1043707

[tiny night]

Explanation:
Unable to place down towers next to Alliance Duel buildings (outside its range) it will write Input parameter error

Evidence: See Screenshots

Platform: (required)
Android, IOS, PC

**State: **
1010

IGN:
Harry

Game version no#
1.20.30.3202

Ticket submitted in game: (required)
1043942

[cerulean quartz]

Explanation:
I am P7 and should have 27 hero training slots in my hero training area, I have 18

Evidence:
Photo's

If replicable, how:

Platform:
Official SoS PC version on a laptop

State:
943

IGN:
Ἄρτεμις

Game version no#
1.20.30.688 PC

Ticket submitted in game:
1044111

[quartz otter]

Explanation
In the instructions on the second day of the law of the fittest it puts points for boss badges, I spent more than 1300 on 5 badges and did not receive any points.

Evidencie
Screenshot

Plataform
Android

State
182

IGN
Duper Chivero

Game versión
1.20.30.3202

Ticket submitted in Game
18045931

[honest carbon]

[Cannot set time for Alliance Bio-hunt, bio hint is triggering at reset when only 1 or 2 players are on, have tried multiple times to set it to activate at a different time but it does not register]

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
[type here - Android Tablet ]

State: (required)
[1078]

IGN: (required)
[120346582] 

Game version no# (can be found in the lower left of load up screen - required)
[1.20.30.3202]

Ticket submitted in game: (required)
[1044300]```

[patent tundra]

Explanation: unable to upgrade farms and buildings as no upgrade option is becomes available when clicked on.

Platform: ios

State Number: 1150

IGN:ab antiquo

Game version:1.20.30

Ticket number: 1044384

[limber pike]

Explanation: was at 16hrs left on last upgrade for P4 at 3UTC last night and upon logging in for first time today HQ reverted to fresh P3 with no option to upgrade. Upon looking all buildings show P3 as max except for trade center which shows upgradeable at P6. Tried fix game option on both Pc and Android but no success.

Platform PC/Android

State 1184

IGN:Malyonus

[sweet kraken]

Explanation: Some people in our state (336) been able to do some Migo tasks on Monday twice - first time before relaunch and second after. Devs recovered lost points, but havent took out “extra” points. So now some players have unfair advantage in score which killing the idea of whole competition, because even small amount of points (approx 5-6k) could lead to major score difference at the end of migo stage.

Evidence: (optional but really useful)

If replicable, how: (optional)

Platform: (required)
ANY

State: (required)
336

IGN: (required)
Sputn!k

Game version no# (can be found in the lower left of load up screen - required)
ANY

Ticket submitted in game: (required)
Not yet submitted

[grim nest]

Explanation:
Unable to upgrade multiple buildings Training, Farms, hero precinct

Evidence:
Screenshots

Platform: (required)
PC

**State: **
1185

IGN:
SpArrow

ID
131294839

Game version
Latest

[dapper fossil]

Explanation:
My State's Governor cannot activate any State Buffs since this past Monday's update. We had won both our most recent SvS Prep & Warfare stage, last week before the update during throwdown week, all state buffs were working fine as well. Gives error saying game must be updated o proceed when trying to activate a State Buff, but our Governor is already on the latest version of the game.

Please FIX as it is negatively impacting us in competing for Cross State Rankings in SotF and also MIGO Stage 1 Rankings.

Evidence: (optional but really useful)
Please see screenshot below

If replicable, how: (optional)
By being Governor of my state and trying to activate any State Buffs

Platform: (required)
iPad OS and Android

State: (required)
536

IGN: (required)
Ted

Game version no# (can be found in the lower left of load up screen - required)
v 1.20.30.2147
v 1.20.30.3202

Ticket submitted in game: (required)
1035382

[cerulean summit]

Explanation: I was stuck at loading page of Survival Royale for awhile. I restarted and came back but I was defeated already.

Evidence: Lost a free ticket and a chance of playing.

If replicable, how: (optional)

Platform: (required)
IOS

State: (required)
845

IGN: (required)
DD ★

Game version no# (can be found in the lower left of load up screen - required)
v 1.20.30.2147

Ticket submitted in game: (required)
1044787

[still lion]

Explanation: No Festive Bazzar shop to consume Pearls and red diamonds from UTC00 on Nov21
urgent request, red diamond will be recycled and i need to buy gears with pearls for svs.
please solve this issue quickly and give me compensation if my red diamonds is recycled.

i am dissappointed for the slow response.

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
Android Samsung S22U

State: (required)
1215

IGN: (required)
Nina

Game version no# (can be found in the lower left of load up screen - required)

V 1.20.34.3203

Ticket submitted in Game: 1041838. 1041369. 1041049

[smoky finch]

Explanation:
with launch of world event we lost multiple things in weekly deals, we still need the lightweight aircraft crates and tactical guides.

Evidence:
see Screenshot

Platform:
everywhere

State:
464 (and more old states?!)

IGN:
Tre

Game Version:
V 1.20.30.3202

Ticket Number:
1038929

[light mesa]

MIGO points not awarded correctly. 
My barely active alt received 10k bolts for compensation. 

Evidence: (optional but really useful)
Screenshots


Platform: (required)
iOS 

State: (required)
101

IGN: NegativeDZ

Game version no#1.20.30.2147
Ticket submitted in game: 1045266

[timid cargo]

Explanation: (required)
This is not the first time I’ve written for support in the game and here. the situation with migo does not change. There are 22032 bolts missing in the rating!! finally fix this! 4 days have passed already!

Evidence: (optional but really useful)
screenshot

Platform: (required)
IOS

State: (required)
524

IGN: (required)
Lucky

Game version no#
Latest

Ticket submitted in game:
New 1045283

[frigid charm]

Explanation: (required)
Day 4 does not return migo points. Someone has already received it several times, and I am still writing to support and there is no reaction from the developers

Evidence: (optional but really useful)
screenshot

Platform: (required)
IOS

State: (required)
101

IGN: (required)
♡Katusha♡

Game version no#
1.20.30.2147

Ticket submitted in game:
1044203

[timid cargo]

Explanation: (required)
This is not the first time I’ve written for support in the game and here. the situation with migo does not change. There are 22032 bolts missing in the rating!! finally fix this! 4 days have passed already🤦‍♀️

Evidence: (optional but really useful)
screenshot

Platform: (required)
IOS

State: (required)
524

IGN: (required)
LUCKY666

Game version no#
Latest

Ticket submitted in game:
1045421

[digital fox]

Explanation: Personal MIGO score is bugged as well, it doesn't count points correctly and it leads to wrong personal ranking table. I should have 31k 62k points, as in the first screen, but in my rating there are only 19k 49k points. Some states received refunds, but not my state.

Evidence: screenshots.

If replicable, how: -

Platform: all platforms.

State: 428

IGN: Nicole, but a message from all the players in the state.

Game version no: latest version

Ticket submitted in game: 1041317 1045518

I'm duplicating because NOTHING has changed. I still haven't received compensation. Customer support is LYING, you are giving false information. When will the MIGO rating be revised?

[rich phoenix]

После обновления игры. Пропали ящики с деталями самолёта, и большие ящики с деталями снаряжение, знаков шефа и героев в магазине, сделка недели.

Evidence: See Screenshots

Platform: (required)
Android

**State: **
645

IGN:
Майями-Ката

Game version no#
1.20.30.3202

Ticket submitted in game: (required)

[still lion]

Explanation: No Festive Bazzar shop to consume Pearls and red diamonds from UTC00 on Nov21
urgent request, red diamond will be recycled and i need to buy gears with pearls for svs.
please solve this issue quickly and give me compensation if my red diamonds is recycled.

sorry, my state is 1215 not 1205. i deleted my previous report.

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
Android Samsung S22U

State: (required)
1215

IGN: (required)
Nina

Game version no# (can be found in the lower left of load up screen - required)

V 1.20.34.3203

Ticket submitted in Game: 1041838. 1041369. 1041049

[tiny lark]

Evidence: it's gone?

Platform: (required)
Android

State: (required)
1083

Game version no#  1.20.30 Android

IGN: KickingHorse

Ticket submitted in game: 1017851
-```

[olive violet]

Explanation: (required)
[When passing the second part of the level in the “Hero explorer challenges,” a bug arose when a large wasp entered the left side of the playing field, where the heroes’ attacks do not reach. That is, this wasp is simply stuck there and cannot get out. Thus, finishing the level is simply impossible. What is shown in the screenshot lasts at least one hour.]

Evidence: (optional but really useful)
[screenshot]

If replicable, how: (optional)
[-]

Platform: (required)
[laptop Monster, Windows 11 pro.
PC version from FunPlus]

State: (required)
[744]

IGN: (required)
[Onyx]

Game version no# (can be found in the lower left of load up screen - required)
[Current version 1.2.0.154]

Ticket submitted in game: (required)
[1045916]

[sacred haven]

Explanation: (required)
My account didn't get glory rank compensation, so it made quite a big difference in rank for steelclad glory. Account 1 in the screenshot is the account that did not receive compensation, while account 2 received compensation (2 times no compensation)

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
pc and android

State: (required)
429

IGN: (required)
Anura

Game version no# (can be found in the lower left of load up screen - required)
v 1.20.30.668

Ticket submitted in game: (required)
1045957

[livid pier]

Explanation: when you try to open special offers the game crashes, repair does not fix it

Platform: all platforms

State: different states

IGN: moderator

Game version: latest

[still lion]

Explanation:
when clicked cozy rhanksgiving, error poped up and need to restart game.
no pearl shop is still available from Nov21. reported many times and no any action and progress.

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
Android Samsung S22U

State: (required)
1215

IGN: (required)
Nina

Game version no# (can be found in the lower left of load up screen - required)

V 1.20.34.3203

Ticket submitted in Game: 1046085

[stray elm]

Explanation:
Pearl shop showing incorrect figures on how much items cost, all numbers were missing a 0 on the end, which made me waste everything thinking that's actually how much they were 😑

Evidence:
Photo attached.

If replicable, how:
Just by opening the pearl shop.

Platform: (required)
PC

State: (required)
1122

IGN: (required)
Bylack

Game version no#
V 1.20.30.668

Ticket submitted in game: (required)
1046545

[south sable]

    Proof: Take a look at the screenshots and statistics

    Platform: (required)
    All

    State: (required)
    670

    Game version number #v1.20.30.3202

    IGN: simon.

    Tickets sent in game: 1046325
    -```

[acoustic kettle]

Explanation:
The 16th generation is open.
It is impossible to comlete story missions. There is no way to unlock heroes Jeb, Wolfe. Help, please.
Evidence: Screenshots
Platform: Android
State: 592
ID: 60554184

[plucky vine]

In my state we’ve got the first “limitless” heroes on this Monday. Since then the Story missions (resident evil event) gives 1 completion chip per every level. Most of us have already completed those missions, this way we are unable to get the chips (because of the lack of information/wrong event schedule), they are “1st time reward” only.
60 chips is a huge amount, compensation required.

Evidence: (optional but really useful)
SS

If replicable, how: (optional)
Play the game

Platform: (required)
All (reported from iOS)

State: (required)
1053

IGN: (required)
bCoz

Game version no# (can be found in the lower left of load up screen)
1.20.30.2147

Ticket submitted in game: (required)
1044297```

[livid geode]

Explanation:
The buttons for upgrading buildings have disappeared, today there are events for spending plasma, but you can’t spend it.

Evidence: screenshot

Platforms: android

State: 1176

IGN: ★Danissimo✓

Version: latest

[plain wadi]

Explanation:
in the troop drill if you assign an hero of the latest generation, you should receive extra rewards. This is not working anymore, In the last Migo I received 30% more bios, now the same amount. Current hero generation 12. I saw in the official guide that the latest gen heros should be labeled as "recommended", in my case this label does not appear.

Platform:
Android and official PC version

State:
775

IGN: (required)
82519503

Game version no# (can be found in the lower left of load up screen - required)
Last one

Ticket submitted in game: (required)
1047255

[olive mural]

Tempest arms after generation change have higher max stats than those before. 
Old ones need to be adjusted depending on percentage based on new max stats

Evidence: (optional but really useful)
See picture

If replicable, how: (optional)
[type here]

Platform: (required)
Android

State: (required)
701

IGN: (required)
Sunny

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.3203

Ticket submitted in game: (required)
1047303```

[vagrant bison]

[Purification center has not been upgraded]

Evidence: (optional but really useful)
See screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
IOS

State: (required)
919
IGN: (required)
[Allfather] 

Game version no# (can be found in the lower left of load up screen - required)

v 1.20.30.2147

Ticket submitted in game: (required)

1038899

[tiny night]

Explanation: (required)
When i want to exit to the wilderness or enter back to my settlement the game stuck on a white screen.
(No fix after reinstall)

Evidence: (optional but really useful)
Screenshot

Platform: (required)
IOS

State: (required)
428

IGN: (required)
captain matty

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.2147

Ticket submitted in game: (required)
1048623

[nimble aspen]

Explanation:
The KOtH battle end before anyone had a chance to participate. The KOtH timer don't event change in the last couple of days. No one could even click on the KotH menu to check match time, etc.

Platform:
Official PC version

State:
1182

IGN:
Nelliel

Game version no#
1.2.0.154

Ticket submitted in game:
1049448

[hoary sedge]

Explanation:
KOtH battle has ended but we don't even start the battle.

Platform:
Android version

State:
1180

IGN:
W@rFi$h

Game version no#
1.2.0.154

Ticket submitted in game:
I don't have any in my service history

[fervent crescent]

Explanation:
KOtH battle shows the previous one. Still showing as round 2 where supposedly we are already in Round 3. No matching was generated. I have attached screenshot.

Platform:
Official PC version (Funplus

State:
1178

IGN:
Moriarty

Game version no#
1.2.0.154

Ticket submitted in game:
1049465

[lost musk]

KOtH battle ended before anyone had a chance to participate. the koth timer didnt even change as the last couple of days noone could even click on koth menu to check match times etc.

Platform:
PC

State:
1179

IGN:
Kangaroo King

Game version no#
Latest PC version

Ticket submitted in game:
1049429

[proud cloud]

Explanation:
KOtH battle has ended but we don't even start the battle.

Platform:
PC

State:
1177

IGN:
✮ωҺɿςƿ૯Ր✮
Game version no#
1.2.0.154

Ticket submitted in game:
no

[craggy briar]

Reposting for:
.drunknbear

Explanation:
KOtH battle has ended but we don't even start the battle.
Please provide the necessary compensation.
Compensation must include: Alliance ranking rewards, Solo ranking rewards and Round ranking rewards. Rewards compensation should be that of 1st place.
**Solo ranking rewards: **7d kingly fortitude frame, 4 legendary fragments, 2 advance relocators, 81hr training speedups.
**Solo rewards: **18,000 KoTH coin, 100 20 biocaps, 10 legendary fragments, 201hr training speedups
Alliance ranking rewards: 3,000 koth coin, 100 6 biocaps, 2advanced relocators

Platform:
ios version and Bluestacks android version

State:
1180

IGN:
DrunknBear

Game version:
1.2.0.154

Ticket:
1049440

6 🔼 ; 1 🔽

[marble pond]

Explanation:
I can't upgrade my other building, no option to upgrade. I'm not maxed yet.

Platform:
Android version

State:
1144

IGN:
Poisonous9-5-5-9

Game version:
1.20.38.32

Ticket submitted in game:
12895157

[honest wren]

Unable to join trap after KOTH match. Affected all players who had been in KOTH

Evidence: (optional but really useful)
Screenshot shows rally button is grey. Also on screen message says I’m in a different state.

If replicable, how: (optional)
Hope not

Platform: (required)
IOS

State: (required)
823

IGN: (required)
Minnie

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.2147

Ticket submitted in game: (required)
1049658

[cobalt badge]

Explanation:
Unable to enter KoTH (all 3 teams), because there is no "Enter" button
Edit
All teams got same amount of points and rewards were send accordingly to the rank. No solo rewards.

Evidence: (optional but really useful)
Screenshots: missing Enter button, registration mails.

If replicable, how: (optional)

Platform: (required)
PC, Android

State: (required)
1124

IGN: (required)
Szympulek

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.668

Ticket submitted in game: (required)
1049728

[primal sequoia]

Explanation: (required)
Game removed the Behemoth and P13 Troops in KoH and added T2-T6 Troops…

Evidence: (optional but really useful)
Screenshot

Platform: (required)
IOS

State: (required)
795

IGN: (required)
Frozen

Game version no# (can be found in the lower left of load up screen - required)
v 1.20.30.2147

Ticket submitted Ingame:
1049780

[soft root]

[kotH says battle had finished but it didn’t start. Not notified in game of battle time]

Evidence: (optional but really useful)
[screenshot attached]

If replicable, how: (optional)
[type here]

Platform: (required)
[ios, android and PC - all members affected]

State: (required)
[1182]

IGN: (required)
[Banana] 

Game version no# (can be found in the lower left of load up screen - required)
[1.20.30.2147]

Ticket submitted in game: (required)
[803873]

[digital marten]

Explanation:
Operation Resurgence gives you Advanced Completion Potions (Gen 13+) even tho we are at Gen7 (Remove those and send us Gen7 potions plss!!)

Evidence:
Screenshot

If replicable, how:
Visit store on newer states

Platform:
Offical PC Client

State:
1047

IGN:
meowrisa

Game Version:
1.20.30.668

Ticket:
1049790

[tropic mist]

Explanation:
After assigning rulers to cities in KotH (manually, since auto assign hasn’t worked in months) the game clears the assigned ruler within about 8 seconds of the assignment. They aren’t assigned to a different city, they just become totally unassigned. We reproduced this with multiple players and multiple cities with multiple different people handling the assignment. It happens if you go directly to the city to assign the player or if you go to the auto assign and manually assign players from there. Affects 600 food, 1,200 food, and 1,800 food cities.

Platform:
All of them, since this is server side, but confirmed on Android and PC

State:
1094

IGN:
AstroChaos

Game version no#
1.20.30.668

Ticket submitted in game:
Unable to submit a ticket since it required video that I didn't think to capture.

[strong widget]

Explanation:
The 16th generation is open.
It is impossible to comlete story missions. There is no way to unlock heroes Jeb, Wolfe. Help, please.
Evidence: Screenshots
Platform: Android
State: 592
ID: 81560036

[crystal cradle]

Explanation: we had koth today, both legions at the same time, only legion 2 was able to play. none of the Legion 1 players were able to play

Evidence: screenshot

Platform: Android

State: 1119

Ign: ˚☾⁎ɱ❍☯η$Ļąν૯⁎☽

Game Version: 1.20.30

Ticket submitted in game: 1049963

[proud field]

Explanation:
Upgrade icon disappeared. I'm Plasma level 5. This is the third day. And this error is the second time in a week.

Evidence:
Screenshot

If replicable, how:

Platform:
Phone android

State:
1150

IGN:
Friendly Gorilla

Game Version:
1.20.38

Ticket:
1048324 (the last but still not solved)

[whole pebble]

Explanation: (required)
When assigning different players in King of the hill (KotH) to buildings, it will clear other assigned players. The auto-assigning does not look like it works either.

Evidence: (optional but really useful)
See below video

If replicable, how: (optional)
Click on different buildings to assign people.

Platform: (required)
IOS, Android and official PC version

State: (required)
560

IGN: (required)
Rising Sun

Game version no# (can be found in the lower left of load up screen - required)
v1.20.30.668

Ticket submitted in game: (required)
1049665

[sweet kraken]

FIX THE MIGO SCORE!!!!
Explanation: Some people in our state (336) been able to do some Migo tasks on Monday twice - first time before relaunch and second after. Devs recovered lost points, but havent took out “extra” points. So now some players have unfair advantage in score which killing the idea of whole competition, because even small amount of points (approx 5-7k) could lead to major score difference at the end of migo stage. Maximum score which can be reached (all tasks are done, and all tasks which can be skipped with a coin done too) on this week is 121.831. But somehow we have players with 127.574 score.

Evidence: screenshot and calculation attached.

Platform: ANY

State: 336

IGN: Sputn!k

Game version no#: ANY

Ticket submitted in game: 1050145

[halcyon abyss]

Evidence: the ss is whe  I click my 3rd March  using the march location on tje top left



Platform: android 


State: 182


IGN: jolly


Game version no# most recent update was done


Ticket submitted in game:no`

[livid pier]

[I transferred from state 1061 to 1090 and my migo store is not working. When I click on the store button, the game will bring me back to my settlement. I have tested this bug with a new account in 1090 and the migo store opened fine. This issue only happens to people who transferred.]

Evidence: (optional but really useful)
[I want to upload a video, but where? ]

If replicable, how: (optional)
[type here]

Platform: (required)
[IOS and PC]

State: (required)
[1090]

IGN: (required)
[WhiteBunny] 

Game version no# (can be found in the lower left of load up screen - required)
[v1.20.30.2147]

Ticket submitted in game: (required)
[1049981]```

[amber tiger]

When you click explore in track 4 challenge 6, the screen freezes. I can't do the story mission either. When I click on it, the game does not open. It also doesn't let me change heroes. I have deleted and reinstalled it many times but it doesn't work. I reported a bug 3 times and no one responded. Please help me. I'm way behind in my development as an active player.

Version V.1.20.30.2147
State #1251
139399184
ISONSuRI
UID 139399184
1050301

[odd kindle]

I have already written application number 1046481, and again I am a participant in the MIGO rating with more points than it should be, 122635. Today, even if you buy tasks for coins, the points should be 121831. Simple calculation 7x600+7x4257+7x1419+ 1419+2160+2160+7920+5280+13200+45760=121831 is the maximum number of points that participants should have today. I consider this unfair and ask you to look into this situation; this violates the game rules about fairness in the game event

Platform: android

State: 668

IGN: Zefirka ^_~

Game version: V.1.20.30.2147

Ticket submitted in game: 1050341

[lethal tree]

Explanation:
Monday reset happened and multiple migo tasks for the week did not unlock. We are doing throwdown tasks and unable to get migo points

Evidence: screenshots

Platform: All

State: many

Game version no# 1.20.30.2147

Ticket submitted in game: 1050404

[subtle crown]

Explanation:
Can't get milestone throwdown mission solo points.

Evidence: Screenshot
Platform: All

State: Many

Game version no# 1.20.30.668

Ticket submitted in game: 1050613

[plain spade]

Explanation:
Can't get throwdown mission points.

Evidence: Screenshot
Platform: All

State: Many

Game version no# 1.20.30.668

Ticket submitted in game: none state 794 plus migo points not open

[narrow plume]

Cant get throwdown points

Evidence: screenshot

Platform :Android

State: 990

Version 1.20.30.3202

Ticket number 1050618

[vale sierra]

Explanation: (required)
I selected a throwdown taks to purchase a bundle that included 5000 biocaps, so I purchase the power unleashed bundle for 9.99. The task says that the following will to count, gifted biocaps, daily deals, daily drop, vip or flash bundles, and what I purchased was none of these, but I did not receive credit for my purchase.
Evidence: (optional but really useful)
See images below

If replicable, how: (optional)
Platform: (required)
PC

State: (required)
567

IGN: (required)
Bella Donna

Game version no# (can be found in the lower left of load up screen - required)
1.2.0.154

Ticket submitted in game: (required)
1050580

[tiny shadow]

Issue : I can't do plasma researches, plasma tasks on alliance throwdown, and plasma tasks on the festive points race. DEAL BREAKER ::: Upgrade after plasma 3 is not available.

Platform : Android

State: 1179

Version : 1.20.38.3222

IGN : ϚօմӀ Ɛąէҽɾ

In game issue number : 1050651

Screen Shots :

[hallow hill]

Explanation: (required)
I selected a custom Throwdown task to upgrade chief badge, then completed one step upgrade worth 123,251 power increase. Received 240 points instead if 1900+.

Evidence: (optional but really useful)
See images below

IGN:
WORF

Platform: (required)
Android

State: (required)
82

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.3202

Ticket submitted in game: (required)
1050666

Screenshots

[chrome niche]

Explanation:
this new Throwdown system is only good for whales again. small teams won't be able to keep up when 1 bundle task brings more points than 3 of any other tasks.

Evidence: Screenshot

Platform: All

State: Many

Game version no# 1.20.30.668

Ticket submitted in game: 1050690

[keen valve]

Yesterday, before the reset, I noticed a player who was in first place, he had more points (128047) than he should have had, taking into account the purchased tasks for tokens (121831). I ask you to look into and correct this error with the MIGO rating and remove the extra points from this player, since at the moment some players are losing places, which means they are losing MIGO glory points and good rewards. This violates the rules of the game about fighting fairly and receiving rewards in the event.

Platform: Android

State: 667

IGN: X Mario

Game version: V.1.20.30.2147

Ticket submitted in game: 1050373

[sleek veldt]

Explanation: (required)
[Alliance Throwdown is closed in MIGO]

Evidence: (optional but really useful)
[attached]

If replicable, how: (optional)
[Go to Chaos Clash and check yourself]

Platform: (required)
[PC

State: (required)
[704]

IGN: (required)
[Lissa-Alissa.711]

Game version no# (can be found in the lower left of load up screen - required)
[1.20.30.668]

Ticket submitted in game: (required)
[1050885]

[zinc ridge]

Explanation:
New Throwdown : Limited deal containing 2500bios is not counted in the 750p mission even it is not mentioned on the list of exceptions

Evidence: Screenshot

Platform: All

State: 276

Game version no# 1.20.30.668

Ticket submitted in game: 1050903

[tulip cedar]

Explanation:
New Throwdown : in the morning I bought an attempt for 1000 capsules, now it shows that 7/7 was bought, but there are 8 attempts in total and it does not allow adding new ones

Evidence: Screenshot

Platform: All

State: 120

Game version no# 1.20.30.668

Ticket submitted in game:

[marsh fiber]

Is this normal, ?? I've been doing good ranking in horde, the lowest rank I ever have is rank 3
but on mego feature, my points never been added since the first stage

Platform: android

State: 1152

Game version: v.1.20.30.2147

Ticket submitted: 1048264/ 1051052

[still iris]

Explanation:
Players who bought extra attempt before TD was changed to give free attempts, cant get free attempts at all.

Evidence: SS below

Platform: Android, iOS

State: all states

Version: 1.20.30

Ticket: 1051219

[timid cargo]

Explanation:
New Throwdown : in the morning I bought an attempt for 1000 capsules, now it shows that 7/7 was bought, but there are 8 attempts in total and it does not allow adding new ones

Evidence: Screenshot

Platform: All

State: 524

IGN: (required)
Lucky

Game version no# latest

Ticket submitted in game: 1051276

[woven turret]

Did not receive points in state of the fittest  blood sport.  Missing 3 tiers of the completion in migo  for across state.  Received upper portion not lower portion in which causes my rank to drop and unable to finishing upgrading for instant gathering ….

Evidence: (optional but really useful)
I added  photo  in ticket report

If replicable, how: (optional)
[type here]

Platform: (required)
[type here - operating system,  IOS.  

State: (required)
590

IGN: (required)
Ice storm 

Game version no# (can be found in the lower left of load up screen - required)
V 1. 20 .30. 2147
Ticket submitted in game: (required)
Ticket number. 1051295.

[latent pasture]

Explanation:
KOtH battle has ended but we don't even start the battle.

Platform:
PC

State:
1180

IGN:
GuitarDAD

Game version no#
Latest pc version

Ticket submitted in game:
I don't have any in my service history

[woven turret]

Photos ice storms ticket reporting

[toxic heath]

Explanation: (required)
Intel Search on Map misses Intels, however manual search around map finds them. Opening Intel Post causes a refresh and these Intel to be deleted. Obviously because those Intels have been deleted you now lose any rewards they would've given. Note: Issue is in the game years. I have reported multi times, been told it doesn't exist and several times been promised it'll be fixed in next update. Never happens.

Evidence: (optional but really useful)
Can provide dozens of screenshots and screen recording of this issue

If replicable, how: (optional)
Can provide a description if it helps

Platform: (required)
All - Tested on IOS, Android and Windows App

State: (required)
42 - Happens in all

IGN: (required)
Mephisto

Game version no# (can be found in the lower left of load up screen - required)
V 1. 20 .30. 3202
Ticket submitted in game: (required)
Ticket number. 1050189 - I have dozens of closed Ticket IDs about this issue.

[ruby oxide]

Explanation:
New Throwdown : in the morning I bought an attempt for 1000 capsules, now it shows that 7/7 was bought, but there are 8 attempts in total and it does not allow adding new ones

Evidence: Screenshot

Platform: All

State: 407

Game version no# 1.20.30.668

[hollow yacht]

Explanation:
New Alliance Throwndown: Earlier today I’ve bought the one and only additional attempt for 1000 biocaps. Now additional attempts for free have become available, but I’m unable to get them. I only have 8 attempts in total, but the game says I’ve already purchased 7.

Evidence: See screenshots

Platform: iOS

State: 345

IGN: Pineapple

Game version no#
1.20.30.2147

Ticket submitted in game: 1051734

[sleek veldt]

Explanation: (required)
[I bought an attempt for 1K bios this morning, now it shows that 7 out of 7 bought, but there are 7 additional attempts in total could be purchased and it does not allow add new ones. ]

Evidence: (optional but really useful)
[attached]

If replicable, how: (optional)
[You wake up in the morning, open Alliance Throwdown, buy 1 task for 1K bios, return few hours later and see what on your farm account you can buy 7 attempts additionally and have in total 14, when your main account reach limit 7 out of 7]

Platform: (required)
[PC

State: (required)
[704]

IGN: (required)
[Lissa-Alissa.711]

Game version no# (can be found in the lower left of load up screen - required)
[1.20.30.668]

Ticket submitted in game: (required)
[1051758]

[verbal bobcat]

Explanation: (required)
[I bought an attempt for 1K bios this morning, now it shows that 7 out of 7 bought, but there are 7 additional attempts in total could be purchased and it does not allow add new ones. ]

Evidence: (optional but really useful)
[attached]

If replicable, how: (optional)
[You wake up in the morning, open Alliance Throwdown, buy 1 task for 1K bios, return few hours later and see what on your farm account you can buy 7 attempts additionally and have in total 14, when your main account reach limit 7 out of 7]

Platform: (required)
[Phone/android]

State: (required)
[676]

IGN: (required)
[.♡.NINA.♡. 妮娜]

Game version no# (can be found in the lower left of load up screen - required)
[1.20.30.3202]

Ticket submitted in game: (required)
[1051870]

[rugged stump]

Hi chiefs, the TD attempts bug has already been reported and forwarded to the devs #🐞︱bug-reporting message , Please upvote that report and make a bug ticket in-game. There is no need to make an additional report regarding this in our discord. Unless your problem is something totally different

[digital nymph]

Explanation:
[Control center that has been placed before it was removed system wise can't be placed at the exact same spot again before it was removed]

Evidence:
[Attached]

If replicable, how:
[I can try placing it at the exact same spot as it was before and it shows me error message each time]

Platform:
[Phone/ Android]

IGN:
[Lexie]

Game version number:
[1.20.30.3202]

Ticket submission in game:
[1051997]

[cedar rose]

Explanation:
Error when accepting a task in an alliance competition. I can't get the task and score points

Evidence :
Screenshot

Platform :
Android, ios

State :
1048

IGN:
Lisica

Game version no#
1.20.30.3202

Ticket submitted in game:
1052050

[sturdy sable]

The points in the MIGO tournament are different. Some people have the same scores, but other people also have different scores (Inside the event and outside).

Evidence: Screenshots

Platform:  IOS, Android

State: 334

IGN: .Drunk Fox.

Game version: v 1.20.30.2147

Ticket submitted in game: 1052261```

[upper hemlock]

1. SOTF Cross State Migo Rank Requirement did not unlock despite being Top 10 Cross State but Internal State Ranking been unlocked . This lead to 40k migo points “missing”
2. SOTF Cross State Rewards was not received 
3. SOTF State Ranking Rewards was not received 


Evidence: please refer video recording & screenshoot 

Platform: 
IOS 

State: 
596 / 611 / 585 / 597 / 598


IGN: FREY4EVER :$

Game version no# 
1.20.30.2147

Ticket submitted in game: 
1051503```

[jolly gust]

Explanation: R5 (me) cannot open the bio-hunt trap, neither via the building or the event; the button is greyed out no matter what I do. At least three of our R4s are able to open it. I even tried making one of my alts R4, but still could not open it.

Evidence : screenshot

Platform : iOS

State : 375

IGN: Irena

Game version no# 1.20.30.2147

Ticket submitted in game: 1050176

[manic goblet]

I finished all the task in Chaos Clash and I got rank 15 in last survival of the fitest and rank 99 in inter state in same event but, my Glory ranking is 393 which is not logical. I should be at least top 100. It seem the bug in the start of the event was not fixed for me.

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
 operating system Android, Xiaomi Poco F3

State: (required)
207

IGN: (required)
Youcef 

Game version no# (can be found in the lower left of load up screen - required)
1.20.38.3222

Ticket submitted in game: (required)
1053177```

[fathom locust]

1. Unable to collect SOTF Cross State Migo rawards, they are locked .
2. SOTF Cross State Rewards was not received 


Evidence: please refer to screenshoot 

Platform: 
IOS / Android

State: 
596 / 611 / 585 / 597 / 598


IGN: Carbo - The Fury

Game version no# 
1.20.30.2147

Ticket submitted in game: 
1052874

[sleek bridge]

When doing  joint exercises, after a march is sent, the screen zooms all the way in on the monster moving the attack button off screen.

Evidence: (optional but really useful)
Screen shot submitted in ticket

If replicable, how: (optional)


Platform: (required)
IOS v17 / Android v13

State: (required)
1153

IGN: (required)
Kibosh

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.3202

Ticket submitted in game: (required)
1053372```

[proven widget]

Explanation:
Done the research but not got the extra march slot

Evidence:)

If replicable, how:
Repaired game and still not unlocked.

Platform:
Windows 10 pc

State:
1179

IGN:
132378148

Game version no#
1.20.30.688

Ticket submitted in game:
1053917

[exotic meadow]

Skin store is empty 

Evidence:  Decoration section in skin store is empty(see ss)

If replicable, how: (optional)
Please fix this bug ,Try to repair game doesn’t work,try to switch in old graphic mode doesn’t work

Platform: Android v13

State:
168

IGN: 
Whisp

Game version no# 
v1.20.30

Ticket submitted in game: 
1053992

[verbal hazel]

Reposted for: mka555

Today I was going through story missions, when I was going through the Wolfie trail, Nikola’s trail was also open for passage. As soon as I passed the 60th level of Wolfie the paths that were open for passing were automatically closed (the castle appeared on Jeb and others). It said until I complete another trail, this one is not available. I have walked all the available trails, no new ones open.

Evidence: See Screenshots

Platform: (required) Android

**State: ** 645

IGN: Miami-Kata

Game version no# 1.20.30.3202

**Ticket submitted in game: 66679679

1🔼 1🔽

[scarlet sable]

Throw down challenge for biobatteries said 10 points for each 1 biobattery used… game only gave me ONE point for each biobattery I spent

Evidence: (optional but really useful)
Did not get screen shot…sorry

If replicable, how: (optional)
Unknown

Platform: (required)
iOS - iPad 

State: (required)
64

IGN: (required)
Morgan

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.2147

Ticket submitted in game: (required)
1054212

[honest wren]

``Explanation: (required)
Throwdown gave wrong points by a factor of 10. I used 550 bio batteries and got 550 points instead of 5500

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
iOS

State: (
823

IGN: (required)
Nomad

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.2147

Ticket submitted in game: (required)
1054216

[lime gazelle]

Explanation:
I do not receive plasma in my final 2 crates for daily rewards anymore. Other alliance members state they do.

Evidence:
See screen shots

If replicable, how:
At least the past 3 days it hasn't been present in the final crates

Platform:
Android

State:
1079

IGN:
JFlo

Game version no#
1.20.38.3222

Ticket submitted in game:
1054289

[wooden lion]

Ticket 1054377 for throwdown error

[calm flower]

Explanation:
Not all alliances can participate in an alliance duel; the +-3 rule when declaring war on alliances does not allow choosing an opponent if he has already been chosen, and then how could the bet of my alliance, which is higher in rating, lose to the bet of an alliance with a lower rating when choosing an opponent? As a result, my alliance cannot participate in the alliance duel, since +- 3 alliances have already been selected, even those that are lower in the ranking....

Proof:
View screenshots

If reproducible, then how:
It's impossible to choose an opponent...

Platform:
Android/Huawei

State:
928

IGN:
☣️공정한☣️

Game version number 1.20.30.3202.

Ticket sent to the game:
103177751

[quartz otter]

Explanation:
Throw down challenge for biobatteries said 10 points for each 1 biobattery used… game only gave me 1 point for each biobattery I spent

Evidence:
Screenshot

If replicable, how:
Unknown

Platform:
Android

State:
182

IGN:
Tocho

Game version
1.20.38.3222

Ticket submitted in game:
1054142

I have found the same error in the badges task, I went from the second red badge to the third and received 200 points instead of the 2000 that should be, but I cannot send an error report again until the previous one is solved

[devout sequoia]

Explanation:
Throw down challenge for biobatteries said 10 points for each 1 biobattery used… game only gave me 1 point for each biobattery I spent

Evidence:
Screenshot

If replicable, how:
Unknown

Platform:
Android

State:
1106

IGN:
King B

Game version
1.20.30.3202

Ticket submitted in game:
1055150

I have submitted multiple tickets.. please do needful thank you

[quartz otter]

Explanation:
In the TD tasks there was an error in the biobatteries and the badges scored 10 times less than what was indicated. The biobatteries had to correct the error and compensate with 160 biobatteries. But having spent 800 which is equivalent to 8000 points it seems insulting to me if they are not going to correct the score. With this new format it is even more important after having spent so much resource that the score be added immediately

Evidence:
Screenshot

If replicable, how:
Unknown

Platform:
Android

State:
182

IGN:
Tocho

Game version
1.20.38.3222

Ticket submitted in game:
1055139

[austere saddle]

Explanation:
Throwdown challenge for biobatteries states that for every 1 biobattery used 10 points are awarded. From the in-game display it seems the problem lies in the system wrongly accounting how many batteries the players used so every 10 batteries used only 1 is accounted by the system so if someone uses 1000 batteries the system only recognize 100 being used giving 1000 points instead of 10000.
An attempt was made by issuing players biobatteries as compensation but it still didn't fix the main problem with the points awarded in throwdown being wrong which is the main reason people are reporting this. In my case i used 370 biobatteries but instead of the system account that many it only recognized me as having used 37 issuing me 370 points instead of 3700 points, making me being 3330 points short of what i should have gained.

Evidence:
Screenshots

If replicable, how:
Might be if someone pick the biobatteries task and use them, but i'll not use more biobatteries since they are not being award the points properly just to try to replicate.

Platform:
Official PC version

State:
1063

IGN:
Lolzs

Game version
V 1.2.40.686

Ticket submitted in game:
1055132

[exotic meadow]

Hello chief i try to dm you but you don’t accept message I need to ask some info can you please dm me thanks 🙏
MOD Hexed Haven

[dapper shadow]

Evidence: Screenshots attached 

Platform: Android 

State: 1043

IGN: ☆★ELFia★☆

Game version no# 1.20.38.3222

Ticket submitted in game: 1055360

[viral sandal]

Explanation:
Completed the level for feeding frenzy and wasn't able to share to state chat or even collect rewards upon completion.

Evidence:
Screenshots attached

If replicable, how:
Unknown

Platform:
Android

State:
891

IGN:
Eilyssa

Game version:
1.20.40.3234

Ticket submitted in game:
1055436

[little temple]

Explanation: (required)
SO Mining Mayhem is completely unplayable for half our alliance. We cannot join any buildings (constant GARRISONED CHIEFS FULL message), we cannot SEE other chiefs or buildings (no graphics loading despite restarting game), and we cannot mine tiles. 😠

Now, chiefs also reporting infinitie loading icon and unable to take any actions at all, even after restarting. WHAT A MESS!!!

Evidence: (optional but really useful)
See Screenshots IT WONT LET ME POST THEM FOR 20 MORE MINUTES!!!

If replicable, how: (optional)
Join MM 😠

Platform: (required)
Playing on iOS, but our android users say it's happening to them too

State: (required)
971

IGN: (required)
Montyclaus

Game version no# (can be found in the lower left of load up screen - required)
LAtest Version

Ticket submitted in game: (required)
106881084

[wicked socket]

Explanation: (required)
there are some big problems in the Mining Mayhem. Some player cannot send reinforcments to the buildings. They always get the message: Garrison Chief full. even when there is still a lot of space free.
Also when trying to use the defense on the rally screen some get the options to disband.... while defending....
And often there is only the waiting circle when trying to do anything.
I just did the game update, and i know a few didnt do it (for them it seems to work).
A restart of the game did not fix it.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
update the game and try to reinforce on mining mayhem

Platform: (required)
android

State: (required)
467

IGN: (required)
Lefty

Game version no# (can be found in the lower left of load up screen - required)
1.20.40.3234

Ticket submitted in game: (required)
1055615

[bold moon]

MM not playable. Massive bugs. No chance to reinforce.

Evidence: (optional but really useful)

See Video.

If replicable, how: (optional)

Play MM.

Platform: (required)

All Platforms. Android IPhone Computer

State: (required)

793

IGN: (required)

 Tinkerbella

Game version no# 

1.20.40.3234

Ticket submitted in game:

No ticket yet

[honest wren]

``Explanation: (required)
Throwdown gave wrong points by a factor of 10. I used 550 bio batteries and got 550 points instead of 5500.

I received a compensation email with 110 bio batteries but the TD points are not adjusted. I’ve left it uncompleted all day waiting for the throwdown points.

This means I haven’t been able to do any other tasks, including the 2 needed for Journey to Glory

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
iOS

State: (
823

IGN: (required)
Nomad

Game version no# (can be found in the lower left of load up screen - required)
1.20.30.2147

Ticket submitted in game: (required)
1054216

[crimson citrus]

Explanation: (required)
Mining Mayhem was so laggy that it was barely even playable. Was unable to send reliable reinforcements and sometimes the game just locked in a window and I could do nothing but reboot.

Evidence: (optional but really useful)
One example of a screenshot of a locked window added.

If replicable, how: (optional)
Can't replicate reliably.

Platform: (required)
Android on Google Pixel 6
Tried shortly on the PC (Windows 10) version of the game as well with a similar experience.

State: (required)
520

IGN: (required)
Slughead

Game version no# (can be found in the lower left of load up screen - required)
1.20.40.3234

Ticket submitted in game: (required)
1055687

[empty drift]

Explanation: (required)
The rewards in Migo for heist nuts are inconsistent.

Evidence: (optional but really useful)
See screenshots

If replicable, how: (optional)
Click on the heist task in migo

Platform: (required)
All

State: (required)
All

IGN: (required)
Madcowdisease

Game version no# (can be found in the lower left of load up screen - required)
1.20.40.3234

Ticket submitted in game: (required): 1055922

[merry granite]

Explanation: Travis Logs collected from infected kill reports causes game to freeze when Becca appears to talk about this Logs, she does not prompt me to open my bag to spawn a fiend, she freezes and my game gets stuck, I have to repeatedly tap my screen until it clears. I have spawned fiends before and done this event several times but it does not go away, I have tried all suggested fixes of uninstalling, repair game, graphics switching, it doesn't stop

Evidence: I took a video clip

If replicable, how: collect reports that contain travis logs from mail

Platform: Android

State: 1240

IGN: Captain Ghost

Ticket submitted in game: 1055966

Game version: Newest available for Android (clip recorded after updating game)

[desert cairn]

Explanation: Every time I get green tickets after getting once before, they are not added this has happened 2 times before already! So this time after I got green tickets I stated recording and sure enough the second time I got green tickets they were not added again. This happens so much that I now will record and report each time this happens I hope I will be compensated accordingly with my green tickets not some other things that I don't need.

Evidence: video

If replicable, how: I would need to get green twice again

Platform: Android

State: 213

IGN: Hєαят

Game version no#
1.20.40.3234

Ticket submitted in game: 1056190

[craggy briar]

Hello! Please check DM🙏

[whole hawk]

I did not receive Journey to Glory reward when reset 0utc(8am in my country), please refer to the screeshot i taken as proof. I was rank 1 on day 3 and no reward received

Evidence: (optional but really useful)
As photo attached

Platform: (required)
Android

State: (required)
197

IGN: (required)
15020387

Game version no# (can be found in the lower left of load up screen - required)
v.1.20.30.3202

Ticket submitted in game: (required)
1056255

[austere saddle]

Explanation:
While using the lucky ferris wheel draw 10 option the green tickets that i got didn't added up on my total i had 52 tickets before the pull. I got 26 tickets which would leave me with 78 but since it didn't added up still show as 52.

Evidence:
Screenshots

If replicable, how:
Use the lucky ferris wheel Draw option

Platform:
Official PC version

State:
1063

IGN:
Lolzs

Game version
V 1.2.40.686

Ticket submitted in game:
1056305

[fathom locust]

Explanation:
Didn’t received compensation via email due to lost points for last week Fittest Bloosport cross state event

Evidence:
Screenshots

If replicable, how:

Platform:
IOS / Android

State:
585

IGN:
Carbo - The Fury

Game version
V 1.20.40.2168

Ticket submitted in game:
1056460

[modern verge]

Explanation:
didnt get the correct compensation from the sotf event, finished 11th cross state. I imagnie this affects anyone that finished 11th or 12th, sotf brackets run 1,2,3, 4-5, 6-12, 13-20. I believe i got the 13-20 rewards instead of the 6-12 rewards, should have been 20 marcos fragments and 35k Bios etc.

Evidence:
Screenshots

Platform:
iOS/Android/Windows

State:
607

IGN
Bongo

Game Version
V 1.20.40.2168

Ticket Submitted in Game:
47019085

[midnight geyser]

[In throwdown I have scored 12789 points and so I should be able to collect milestone rewards upto level 12 but I am only able to collect milestone rewards upto level 8]

Evidence: (optional but really useful)
[Screenshot]

If replicable, how: (optional)
[type here]

Platform: (required)
[Android, Samsung A33]

State: (required)
[1136]

IGN: (required)
[꧁༺Trigger ༻꧂] 

Game version no# (can be found in the lower left of load up screen - required)
[V 1.20.40.3234 ]

Ticket submitted in game: (required)
[126898875]```

[steep orchid]

Explanation: (required)
[I didn't get all my survival of the fittest cross state ranking rewards. I got rank 7 and should get 33440 but I got only 28160 points]

Evidence: (optional but really useful)
[Screenshot]

If replicable, how: (optional)
[type here]

Platform: (required)
[Android, one plus 10 pro 5g]

State: (required)
[590]

IGN: (required)
[孫悟空]

Game version no# (can be found in the lower left of load up screen - required)
[1.20.40.3234 ]

Ticket submitted in game: (required)
[1056601]

[meager zenith]

All of a sudden unable to do damage on the Infected in Hero Challenges. Had to restart the game. 

Evidence: (optional but really useful)
Video attached

If replicable, how: (optional)
[type here]

Platform: (required)
iOS iPhone

State: (required)
744

IGN: (required)
Fishy

Game version no# 
latest game version

Ticket submitted in game: (required)
1056860```

[woeful mulch]

Today & Yesterday timing of rallies was impossible in MM and AD too. The rally screen showed a marching time that was not even close to the time that then were needed. I.e. today it showed me 18 seconds to the tower and when my rally started it was 1 min!

Evidence: (optional but really useful)
Due to all the bugs and lags I didn’t have time to take an evidence

If replicable, how: (optional)
Repair it asap

Platform: (required)
iOS, but my members had Android and the same bug

State: (required)
530

IGN: (required)
Same as here

Game version no# 
latest game version

Ticket submitted in game: (required)
1057357```

[livid pier]

Explanation: (required)
Top-Up Marathon bugged - not open, it goes restart the game

Evidence: (optional but really useful)
[Screenshot]

If replicable, how: (optional)
[type here]

Platform: (required)
[Android - pc version - IOS - all platforms]

State: (required)
[744 probably all states]

IGN: (required)
[Warrior.]

Game version no# (can be found in the lower left of load up screen - required)
[1.20.40.3234 ]

Ticket submitted in game: (required)
[No Ticket]

[bright whale]

Explanation: I updated the game but I look detailed thing

Light of Survivors is bug than last version, is it bugged or feature? I want fix this brighness like older version does since its bug game becomes lighter (problem with Brightness or Contrast)

Evidence:
Picture 1 (v1.20.30)
Picture 2 (v1.20.40)

If replicable, how: (optional)
Game itself bug on Brightness

Platform: Android

State: (required)
1001

IGN: (required)
Galaxy

Game version no# v1.20.40.3234

Ticket submitted in game: 1057523

[silent laurel]

Explanation:
The Resident evil update is also not working fully. It gives an error and is not showing full aspects of the event. The free gatcha turn offered no rewards and the event since updating has been disappearing. The disappearance varies each log in.

Evidence: photo
Platform: Android
State:1033

[stoic quest]

Explanation:
After updating the game and trying to access events or bundles the game crashes. Have been dealing with this past
10 mins.

Evidence: photo
Platform: Android
State:242

[strong sorrel]

Explanation:
In the Intel missions, I killed all the soldiers for the trex attack, but it seems unsuccessful.

Evidence: photo
Platform: Android
State:630

[cobalt badge]

Evidence: screenshot 

If replicable, how: 

Platform: iOS 

State: 968

IGN: Ryomen Sukuna

Game version no# latest

Ticket submitted in game: 1057441```

[devout sequoia]

Explanation:
Mining mayhem my troop bonus like attack , defense , lethality , health is showing as 0.0% even I have bonus available.

Evidence:
Screenshot

If replicable, how:
Unknown

Platform:
Android

State:
1106

IGN:
King B

Game version
1.20.40.3234

Ticket submitted in game:
1055747

Bonus are visible on wilderness but mining mayhem it is showing 0.0%

[hearty sundial]

During alliance duels, if you were sabotaging a tower and had joined a rally, or were in a rally, it was not possible to send a reinforcement march to follow the rally or reinforce troops in the tower you were sabotaging.

Evidence: (optional but really useful)
Cannot upload video clip

If replicable, how: (optional)
Same happened each time.

Platform: (required)
iOS iPad 

State: (required)
370

IGN: (required)
Freyja

Game version no# (can be found in the lower left of load up screen - required)
1.20.40.2168

Ticket submitted in game: (required)
Try to avoid in game customer services as their replies rarely make sense or answer the question

[olive creek]

Explanation:
Auto mode in hero story, challenges not working sometimes

Evidence:
Video

If replicable, how:
Start hero story/hero challenge (replicable sometimes, not every time)

Platform:
PC

State:
520

IGN:
JaworTM

Game version no#
1.20.41.687

Ticket submitted in game:
No, I want Devs to read that channel sometimes

[waxen lion]

Posting for Elia

Explanation:
Mining Mayhem has become pretty much unplayable due to serious lag. This meant we were unable to time reinforcements, change garrison leaders, kick from garrison or even press the attack button. This lead to major troop losses as often we couldn't even recall a lagging reinforcement march on time. It also affected the game chat which caused miscommunication and frustration. Many players gave up as they couldn't do anything or even at times see anything. Our points would also randomly reset to 0. I have asked all affected players to submit in game ticket to back this up.

Evidence: Screenshots and Videos attached. From multiple players to show that it is a game issue and not an Internet connection issue

Platform: Android, PC, IOS

State: 1043

IGN: ☆★ELFia★☆

Game version no# 1.20.41.3241

Ticket submitted in game: 1058943

[patent tundra]

Explanation: screen goes into color static during occupying in mining mayhem and AD, it also freezes and kicks you from game itself.

Platform: android and ios

State Number: 649

IGN: Mira

Game version: 1.20.41

Ticket number: 1059645

[silk gorge]

Really, impossible to play MM.
too much LAG. Game just close, 4x just in 12 min of MM.
THIS IS PATHETIC

[lavish tartan]

Troop drills quest in M.I.G.O does not appear to everyone in the same state.. 

Evidence: (optional but really useful)
[type here]

If replicable, how: 
Just fix it lol.. 

Platform: (required)
Pc

State: (required)
1114

IGN: (required)
Miscy

Game version no# (can be found in the lower left of load up screen - required)
 v 1.20.41.687


Ticket submitted in game: (required)
1060781
1061269

[silk gorge]

BUG:
Was inpossible to play Mining Mayhem (MM) finals. Game crashed all the time (more than 20x during gameplay). LAG was so impossible to reinf that made us LOSE the finals

DATE & TIME:
December, 2nd 2023 - 10utc

IGN:
Fᴀʟᴄᴀᴏ ツ

STATE #:
795

PLATFORM:
iOS

GAME VERSION:
Latest available

TICKET #:

BUG INFORMATION:
Game closing
LAG
Game freezing

SS/VIDEOS as evidence:
Video attached

[torpid vigil]

I am not getting credit for my Solo Migo points and cannot collect them.  We have the Alliance points but not the Solo ones.

Evidence: (optional but really useful)


If replicable, how: (optional)
[type here]

Platform: (required)
[type here - operating system -Android - Note 10

State: (required)
1000

IGN: (required)
BrinaGoober 

Game version no# (can be found in the lower left of load up screen - required)

1.20.40.3241


Ticket submitted in game: (required)
[110705036]```

[woeful heath]

Explanation: (required)
The tempest essence fragments purchased via tempest coins in backpack disappeared from backpack. There was a bug with Throwdown solo prizes that i received them x 4 . Throwdown prizes given x4 are mistake and i agree to take back but should been taken back only x3 and left x1
but from my backpack have been taken much more than i received.
For sure tempest essence fragments. I couldn't count the legendary hero general frags or speed ups cause i have many and not so visible every change but Tempest essence fragments i am sure that I miss more and have been taken back more from my backpack that shall be

Do I have to make screenshot of backpack every second before and after claiming prizes to monitor?
The ingeration in backpack is unacceptable

Evidence: (optional but really useful)
Screenshot of after taken goods from my backpack and prizes from throwdown. I don't have email of Tempest fragments exchange cause i made exchange much earlier than month ago and now also trade tempest option is closed

If replicable, how: (optional)
Return taken too much goods with bonus as compensation

Platform: (required)
[type here - operating system -Android - Xperia 1 MK3

State: (required)
1083

IGN: (required)
Strong OLy

Game version no# (can be found in the lower left of load up screen - required)

1.20.41.3241

Ticket submitted in game: (required)
[1061284]

[wintry tapir]

Explanation: (required)
Wrong compensation for cross-state ranking in survival of the fittest. Less than it would be on top 50

Evidence: (optional but really useful)
Screenshot added

If replicable, how: (optional)
[type here]

Platform: (required)
IOS

State: (required)
585

IGN: (required)
PUKA4Y

Game version no# (can be found in the lower left of load up screen - required)
1.20.41.2171

Ticket submitted in game: (required)
1061293

[unreal tapir]

Explanation:

Wrong compensation for cross-state ranking in SoTF. @soft eagle / @craggy eagle / @jagged wren

Evidence:

Screenshot added

If replicable, how:

See SoTF Cross ranking rewards

Platform:

Android

State:

597

IGN:

Requiem Of Silence

Game version no#:

1.20.41.2171

Ticket submitted in game:

1058314

[somber otter]

Explanation: RR does not respect the talents that the player chooses.
There are talents within the event that allow the marching speed to be reduced. When sending the march to a rally or attacking a building, the timer shows the actual time it should take with the talents activated. But when the march is already underway, the arrival time is longer.

Evidence: Screenshots. There you can see that the running time offered is not the same as what it finally ends up being.

Platform: Android
State: 362
IGN: 《 x e n a 》
Game Version: Latest
Ticket: 1067832

[craggy briar]

EXPLANATION:
Player ranked 5th in Cross-state, but the devs took more items in his backpack than what is needed.

• Have 5 Tempest fragments from trade store before the rewards.
• Won 23 Tempest in Throwdown Solo rank. (See SS)
• Trade store is not open yet so no way of using those items.
• After removal of items, only 5 frags were left. Devs took all rewards.

IGN: ♧♤H@M●Di♤♧
STATE #: 587
PLATFORM: Android
GAME Version: Latest
TICKET #: 1062115
SS/VIDEOS as evidence:

7 🔼 ; 1 🔽

[waxen copper]

Explanation:
I just maxed (all upgrades to 140, 6 stars) the Stinger Attacker.
I got the popup that announced that I unlocked the Stealth Module, but I am not able to find that Stealth module anywhere. I tried to restart the game, it didn't helped.
See screenshot where it's supposed to show up, there is no Stealth module icon.

Evidence: See screenshot

If replicable, how: Sign into the game on PC or iOS on a 6 start Stinger Attacker and try to find the Stealth module.

Platform: PC iOS

State: (required)
1243

IGN: Squanchy

Game version no: v1.20.41.687

Ticket submitted in game: 1062221

[tawdry flint]

From player grimstatekillr

Explanation:
Y'all sent me the cross servers ranking 4 times instead of once and now my items are gone including the ones I actually earned in alliance throwdown

Evidence:
Screen shots

If replicable, how:
I want my items from the cross server rewards I did earn in alliance throwdown

Platform:
Android

State:
242

IGN:
ɢʀɨʍ•ֆȶǟȶɛ•ӄɨʟʟʀ

Game version no#
v1.20.41.3241

Ticket submitted in game:
1062516

[hollow sail]

Explanation: Bug Migo - the counting in the seasonal badges [Strategic Mastermind] is not right. If i go check at the badge it shows me that i complete 30 exploration projects. But on the Exploration Project screen i done 33. Please fix
Evidence: See below screenshots
Platform: Android + PC
State: 185
IGN: Jebi;
Game version no# 1.20.41.687
Ticket submitted in game: 1045131

[rugged stump]

Hey i send you a dm, could you please check it

[next wharf]

Bug: hospital.
Yesterday I have set hospital to heal, it was showing that it would be done by now. This was last healing batch from CC 8 days ago.

This morning I wake up with 267k in hospital out of nowhere. No attacks in my reports. The only event I participated in is RR.
State 518
Alliance ROD
User NuttyNat
Tried to raise in game - kept giving me FAQ's. I did reset the game looking for an update in case if it is related. After reset bug remained.

[astral holly]

Explanation: SURVIVAL ROYALE - event matching never leaves matching screen, just continues to show "Finding Match" eternally, until one closes the matching screen using "CANCEL"; after that one received a mail saying "congrats for rank 15 or 15", the ticket is gone AND a load of the before bought ELITE ARMOURY is also removed !
(happened before but first time I thought about taking screenshots)
PS: There seems to be only one event that might be buggy in the support portal, I do believe there are a tad more events than RR.
Evidence: See below screenshots
Platform: PC
State: 970
IGN: Mellow
Game version no# 1.20.163
Ticket submitted in game: 1062915

[thin locust]

Explanation: Crystal Mines have disappeared from the state map. Cannot search for them or see them at their usual locations near Facilities.
Evidence: See below screenshots
Platform: ALL
State: 1148
IGN: MrsAxona
Game version no# 1.20.163
Ticket submitted in game: 1063411

[stone path]

Explanation: support.
I can't go into that alliance tab in any state to place my hero or pick up alliance coins for support. Bug fixes didn't help, the bug remains. I end up with no coins and a constant red notification in a new state that I supposedly didn't view this tab.
Evidence: screenshots
Platform: PC, Android
State: 1269
IGN: Frau Pest
Game version no# 1.20.163
Ticket submitted in game:1063667

[alpine hamlet]

Ada will not load for story missions
Evidence: (optional but really useful)
Ever since the update I can not load Ada for story missions. I have updated the game, restarted the game, off loaded the game, did the game fix, tried old graphics, and new graphics. I had no issues with Chris and story missions

If replicable, how: (optional)
[type here]

Platform: (required)
Apple tablet

State: (required)
653

IGN: (required)
~Sondra~

Game version no# (can be found in the lower left of load up screen - required)
1.20.41.2171

Ticket submitted in game: (required)
1061812

[somber pike]

Can’t access hero support. Same thing on pc and iOS 
Evidence: (optional but really useful)
Picture attached 
If replicable, how: (optional)
[type here]

Platform: (required)
[type here - operating system, IOS, pc 

State: (required)
793
IGN: (required)
Trez 

Game version no# (can be found in the lower left of load up screen - required)
1.20.41.2171 (iOS) 1.20.41.687 (PC)

Ticket submitted in game: (required)
1063657

[livid pier]

crystal mines dont work on 1144, it says ther no mine nearby...no ticket sent because my aktual ticket in progress since 2 weeks...

[exotic meadow]

Hello ,Please remember to use the correct format in bug reporting https://discord.com/channels/555639568053829632/1100554115643355197

I write you in dm

[inner creek]

I had two characters working crystal mines at reset, 00:00 Mon Dec 4. At reset all the crystal mines in our state disappeared. One character got the crystals in the mail for the mines worked and got MIGO credit. Another character (this one) did not.

Evidence: (optional but really useful)
Screenshot of MIGO sent with zero points.

If replicable, how: (optional)
N/A

Platform: (required)
iOS 17.1.2

State: (required)
1153

IGN: (required)
Kibosh

Game version no# (can be found in the lower left of load up screen - required)
1.20.41.2171

Ticket submitted in game: (required)
1063911

[somber pike]

Hero challenge 7k not passing for some reason. Have done 6 attempts with different skills and keep getting same results.        
Evidence: (optional but really useful)
Video attached sorry for the poor quality 
If replicable, how: (optional)
[type here]

Platform: (required)
[type here - operating system, pc 

State: (required)
793

IGN: (required)
Trez

Game version no# (can be found in the lower left of load up screen - required)
1.20.41.687

Ticket submitted in game: (required) 1063915

[livid pier]

Explanation:

After removing items from the value slots, coins for store were not recovered.

Platform: all platforms

State: all states

Game version no#
1.20.41.3241

Ticket submitted in game:
1064064

[lapis lynx]

Explanation:
Unable to autoset horde. Get an error message saying it is outside of the scheduled time when it is not.

Evidence: (optional but really useful)
Attached screenshot

If replicable, how: (optional)

Platform: (required)
Android pixel 7a

State: (required)
700

IGN: (required)
CorkyEr

Game version no# (can be found in the lower left of load up screen - required)
V 1.20.41.3241

Ticket submitted in game: (required)
1064073

[craggy briar]

Hello! Please move to #🐞︱bugs-discussion for chatter Let’s keep this channel exclusive for Bug reports only🙏 Thank you!

[tough isle]

IGN: Patrick
STATE: 390
PLATFORM: PC
GAME VERSION #: 1.20.41.687
TICKET #: 1064746
EVIDENCE: With 3 attempts this week (1 purchased via the Supreme Deal), the timer to enter Survival Royale goes to 0, so I leave, come back and find I can enter. The game has already started and been running so long I am already in poison. I can find no houses to move to, many do not have labels as shown in the screenshot. I get lucky and can move to 1 house also in the poison, then all I can do is wait to die in the poison I am already in. 3 wasted attempts and very little to show for it.

[coarse perch]

IGN: Mr_Jonas
STATE: 251
PLATFORM: PC & Android
GAME VERSION #: 1.20.41.687
TICKET #: 1064755
EVIDENCE: Can't tier up a skin that should be able to get tiered up, see screenshots below

[swift hill]

Explanation: (required)
Game freezes for 1-4 seconds when entering and exiting HQ garrison window. Painful during Horde event.

Evidence: (optional but really useful)
Check screenshot to see where it freezes.

If replicable, how: (optional)
Enter HQ garrison window and exit it.

Platform: (required)
Android 7.1

State: (required)
1175

IGN: (required)
PitBro

Game version no# (can be found in the lower left of load up screen - required)
1.20.40.3234

Ticket submitted in game: (required)
1065229

[craggy briar]

@swift hill hi! Kindly check DM please 🙏

[gleaming acorn]

Explanation: SURVIVAL ROYALE - When entering a building and during a battle, or rather between battles. With a pause of 10 seconds, it did not allow me to use the antidote against the poisonous fog, it did not allow me to use bandages for treatment, it did not allow me to use A tool for reviving a march, it constantly writes that you are in battle, while showing that the marches are all healthy, after that it was simply thrown out of the game and the result was 3 places! When filing a complaint in the game, we receive the same answer, when you provide players with normal in-game technical support, why can’t we file a complaint directly from the game?
Fix your events, players are tired of receiving bugs at every event and in return receiving compensation in the form of 3 search cards and resource boxes
There are no screenshots, players are not required to take a screenshot every time and record a video to prove that there are bugs in the events. Return your event ticket or first place reward. Thank you
Platform: android
State:393
Nickname: ombrand
Game version no# 1.20.163
Ticket submitted in game: 1065438

[craggy briar]

Please check DM

[fierce lily]

Explanation : I upgraded everything. Skill, level, frags in behemoth
I upgraded 3m total today. But march power same.
My power totaly same
It’s giving troop attac, defense etc.

Evidence:
Photos
State:1072
Nickname: Buroo
Device: iOS/PC
Game version:1.20.41.2171
Ticket number: 1066008

[thorny marsh]

Explanation:
If you want to craft armor in the Storm Arsenal building and you are in the crafting station, then you are either at "rare" or "epic" and now switch the crafting from "attack" to "defense" and vice versa, the screen always jumps to the crafting of "epic" equipment. This leads to the unwanted crafting of epic equipment. This needs to be fixed as soon as possible.

Evidence:
Screen shots, video

If replicable, how: everytime you do this

Platform:
Android

State:
127

IGN:
Jim™

Game version no#
v1.20.41.3241

Ticket submitted in game: 1066057

[hushed iris]

Bug: I only have T8 available during my assault practice. I notice it yesterday when trying for the umpteenth time to get through lvl 180. I'm P4 with T10 troops.

But the only marches the game will let me send for the assault event are T8. I can't even manually switch troupes because there are no others to choose from.

I repaired my game yesterday, but it didn't fix it.

Platform: Android.
Game version: 1.20.40.3234
State: 1081
Name: Moonhawk
Ticket number: 1065446

[lethal galleon]

Explanation: (required)
I could not enter the event Survival Royal… not the only one, reading the bugs mentioned here!
I bought the survival royal bundle before with 30% more crystals earned.
The countdown went to zero no matching. I pressed cancel and tried again. It showed me popup "Please finish the battle first".
So after trying 3 times I got into the event just to be not able to move the vehicle at all. Lost my life in toxic mist.

1. I got bad ranking and no rss gathered in this event- normally I am between 1 and 3rd place.
2. I bought the bundle and 1 attempt was taking - with 30% of almost nothing
3. My entry voucher was consumed on this buggy event.
    
   It seems to be a general bug!

Evidence: (optional but really useful)
Showing the screenshot how I couldn't enter in the first place and when I couldn't do anything ending up in a bad ranking
and with almost no rss gathered.
 
If replicable, how: (optional)
Survivor Royale couldn’t enter at first and when I finally entered, couldn’t move the vehicle.
 
Platform: (required)
Apple
 
State: (required)
536
 
IGN: (required)
Only Lemon
 
Game version no# (can be found in the lower left of load up screen - required)
1.20.41.2171
 
Ticket submitted in game: (required)
1066203

[stark flicker]

For reminder, please check pins or #🐞︱bugs-how-to-report before post your bugs report

[honest yew]

Explanation:
I can't exchange items in hero profile. It has been happening since the Gen7 heroes appeared.

Platform: (required)
[type here - operating system, ie IOS, Android, official PC version and the device you are using
Android 14

State: (required)
1030

IGN: (required)
xiGeL

Game version no# (can be found in the lower left of load up screen - required)
v 1.20.45.3260

Ticket submitted in game: (required)
1066413

[exotic meadow]

Hello chief please dm me I try to dm you but can’t . You don’t accept my dm I need additional info for your bug.
Thanks 🙏

Hello chief please dm me for this bug I need additional information thanks 🙏

[humble mauve]

1. It is impossible to assemble the box
2. when installing the decor, an error appears, when re-entering the island, it is chaotically located

Evidence: (optional but really useful)
Video

If replicable, how: (optional)
Video

Platform: (required)
Android/PC

State: (required)
64

IGN: (required)
FROST

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.698 PC
1.20.45.3260 Android

Ticket submitted in game: (required)
1066479```

[hushed iris]

Ah, ok hold on I'll fix that in a minute. Thanks. 🙂

It's not letting me message you either. 😅 I sent a friend request to see if it works.

[eternal harness]

Input data error when trying to upgrade T11 Infantry (to T12)

Evidence: I attached Screenshots with the tickets

If replicable, how: Replicable by trying to upgrade T11 Infantry to T12 Infantry.

Platform: PC-Version on a desktop computer as well as iOS on iPhone 13 Pro Max 

State: 924

IGN: The Punisher

Game version no# (can be found in the lower left of load up screen - required)
PC-Version v.1.20.45.698
iOS v.1.20.45.2189

Ticket submitted in game: 1066510 and 1066516```

[nocturne cargo]

Please modify this to the format for this channel wherein you report it in game.

Otherwise post it in #🐞︱bugs-discussion

[cunning moth]

Got access to Survival Royale but couldn’t move. No move possible in any speed. So died soon in the mist

Evidence: I attached Screenshots with the tickets

If replicable, how: idk

Platform: iOS on iPhone 15

State: 671

IGN: Smoeldriaan 

Game version no# (can be found in the lower left of load up screen - required:
Latest

Ticket submitted in game: 1066701

[slate saddle]

Explanation: Survival Royale stole my daily match ticket. I searched for a match and when the timer came to zero, nothing happened. I backed out and searched again but it told me I had to finish my current match first!? Eventually I reset my game and when I loaded back in, I was immediately in a match in progress with zero health. The match ended immediately.
Platform: iOS
State:719
Nickname: Neigh
Game version no# 1.20.45.2189
Ticket submitted in game: 1066726

[haughty dagger]

Royal survival battle. 

Evidence: (optional but really useful)
[type here]
No evidence.. I don't take screenshot.. 
If replicable, how: (optional)
During the matching the minute goes and I don't enter the  game.. I try again the same result.. Third time I enter in game but was to late because toxic fog kill me


Platform: (required)
Android

State: (required)
184

IGN: (required)
[Type your IGN here **DO NOT POST 
RELAXA
Game version no# 
Don't know 
Ticket submitted in game: (required)
NO TICKET

[kindred bane]

I requested troop timer help but its only loading. I restarted the game and all but it still displays the troop timer help icon and when i tap it again it only goes loading 

Evidence: see picture attached

If replicable, how: (optional)
[type here]

Platform: iOS, ipad

State: (required)
811

IGN: (required)
MdntRogueSlacker

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.2189

Ticket submitted in game: (required)
1066811

[slate saddle]

Explanation: Survival Royale suddenly ended. I was in a battle in a house and had 2 marches left. Suddenly the game ended and I was returned to my settlement. I did receive rewards for the position it kicked me out on though.
Platform: iOS
State:719
Nickname: Moo
Game version no# 1.20.45.2189
Ticket submitted in game: 1066745

[weak arrow]

1. labyrinth city.

2. Finish the 19th floor of the Labyrinth City event. When you want to advance to the 20th floor, the key that opens the door to the next level does not appear.

Platform:
Android/SAMSUNG

State:
1133

IGN:
FANTO

Game version number
1.20.45 Android

Ticket sent in game:
1067037```

[craggy briar]

Gentle reminder to post reports using the correct format (check the “pins” in this channel) Thank you!

[stark flicker]

Hi Chief, please use #🐞︱bugs-discussion for discussion and keep this only for reporting the bugs

[patent pivot]

Explanation: (required)
As you can see in the picture opponent in AD is gone. Everyone in the alliance has it bugged also.

Evidence: (optional but really useful)
picture

Platform: (required)
PC

State: (required)
1029

IGN: (required)
Heny

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.698

Ticket submitted in game: (required)
1067637

[exotic vapor]

Explanation:
Before, I thought that the lag you receive when you try to send reinforcements (through the garrison screen) to a building was exclusive to MM because MM in general is a very laggy and buggy event. Now however I have discovered that the lag is for ANY garrison screen because the exact same lag happened to me while I was playing Alliance Duels. This issue has been therefore on going for more than 1 week and 1 day, surely the devs would want to fix this lag before SVS on Saturday no? Or do they want more people to quit? Even alot of the high spenders will want to quit if they have to suffer with this lag during SVS fight.

You can very clearly see that my mouse cursor does not lag which means this problem is with the game, so dont come telling me that it can be my computer because its not

Evidence:
Video provided

Platform:
All of them

State:
704

IGN:
Mr. Pepe

Game Version:
v 1.20.45.698

Ticket submitted in game:
1067984

[mellow laurel]

Explanation:
infected cleanup is not sending rewards when completing requirements.

Evidence: (optional but really useful)
printscreen

Platform: (required)
PC

State: (required)
429

IGN: (required)
DeaN™

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.698

Ticket submitted in game: (required)
1068493

[craggy briar]

Gentle reminder to use #🐞︱bugs-discussion channel for discussions and keep this channel exclusive for bug reports only 🙏 Thank you

[toxic heath]

Explanation: I bought the Team Up Tempest Essences Bundle, got not from opening the crate. Plus when clicking the crate to view what I could get and percentages, as is legally required to be there, it showed nothing.

Evidence: (optional but really useful)
Image showing crate with no rewards as available to get

Platform: (required)
Android

State: (required)
42

IGN: (required)
Mephisto

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.3260

Ticket submitted in game: (required)
1068496

[craggy briar]

Hello! Kindly check DM please 🙏

[barren phoenix]

Explanation:
Resident Evil Infected cleanup is not sending rewards when completing requirements.

Evidence: (optional but really useful)
Screenshot attached

Platform: (required)
iOS

State: (required)
744

IGN: (required)
MasterOfDisaster

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.2189

Ticket submitted in game: (required)
1068504

[craggy briar]

Kindly upvote this report for Infected bug 🙏

#🐞︱bug-reporting message

[sterile egret]

Explanation:
Resident Evil Infected cleanup is not sending rewards when completing requirements.

Evidence: (optional but really useful)
Screenshot attached

Platform: (required)
iOS

State: (required)
432

IGN: (required)
Aaron75

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.2189

Ticket submitted in game: (required)
1068793

[stark flicker]

Hi Chief, for infected cleanup issue please kindly upvote to this post #🐞︱bug-reporting message

[frosty tundra]

I got a call while playing survival royale, I answered and when got back to the game it reloaded a nd I was out of the royale battle and couldn't join back. Wasted my one turn without any rewards

Evidence: (optional but really useful)


If replicable, how: (optional)
[type here]

Platform: (required)
iOS

State: (required)
931

IGN: (required)
Hellfire

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.2189

Ticket submitted in game: (required)
1069544```

[craggy briar]

Hello! Please check the “pins” in this channel & copy/paste the correct format to make your post valid. We ask for help so reports can be easily seen and others wont upvote incorrect reports (check “”). For discussions, kindly head to #🐞︱bugs-discussion channel. Thank you 🙏

[exotic meadow]

My workshop was plasma level 3, after game update is level 2 . 
Why?

Evidence: 

If replicable, how: 
Now I today I upgrade again my workshop at level 3 but I use much speed up, resources and plasma .

Platform: PC 

State: 1144

IGN: negan 

Game version no: 120 45 698

Ticket submitted in game: 1066336

[worthy oriole]

Explanation: (required)
Approx. 20 second game freeze when Quick heal in SVS

If replicable, how: (optional)
Every time button it selected

Platform: (required)
official PC version and Dell pc

State: (required)
1065

IGN: (required)
Incognito

Game version no#
1.2.0.163

Ticket submitted in game: (required)
1071139

[wraith rain]

State Warfare Free For All Stage is not working, Our SVS ended abruptly. Our heal button is also missing. SVS is not supposed to be over for another 2 hours. It is 669 vs 629. 

Evidence: see picture with missing State Warfare icon and no Quick Heal button. It’s 14:22 UTC. SVS should still be going on. 

Platform: (all…this is happening for people on all devices)

State: (required)
669

IGN: Cali

Game version no# shouldn’t matter as it is across 2 states. 

Ticket submitted in game: 1071293

[remote widget]

Explanation: (required)
Survival Guide talents missing after resetting talents. As evidence in the SS, the level (42) doesn't match with the points distributed (around 170)

If replicable, how: (optional)
Reset talents

Platform: (required)
Android

State: (required)
996

IGN: (required)
Incognito

Game version no#
1.20.45

Ticket submitted in game: (required)
1071346

[wet granite]

Explanation: (required)
State Warfare Troops Recovery is not working, we are out of troops in 2nd and 3rd round. When hospital are full, any troops lost should be recover 90% but all end up in the enlistment.

It sounds like there's a bug involving hospital overflow into enlistment that isn't being registered into the SvS troop revive.

Evidence: The amount of troops that went into enlistment is staggering, plus some players don’t have any troops in enlistment. This didn’t happen before in last few svs.

Platform: Iphone & Android

State: 1079

IGN: Sir Hankalot 120391227

Game version no #: 1.20.45

Ticket submitted in game: 1071406

[patent umbra]

Explanation: (required)
Cannot log into game (have tried since 4am this morning, totalling 12 hours now) (this includes Android tablet AND Android mobile)

Evidence: See screenshots

Platform: Android

State: 868

IGN: Aurora ID: 94074340

Game version no #: 1.20.45.3260

Ticket submitted in game: I cannot get into game to get a ticket #. I have tried all day. I have restarted 50 mil times, cleared cache, tried to submit a support help from the login screen. All failed. I begrugingly (lol) loaded the game on my PC and it works there so it isn't my connection. I have had issues since your update on Android. Have had to reload or re-log in 4 and 5 times to get game to stay loaded but now I cannot access my game at all.

• Please overlook the lack of a ticket number since I literally cannot get you one.
  ** My husband has the same issue with his android device (state 852).
  HELP PLEASE.

[inner creek]

Opening "Future Tycoon" in the Christmas event disconnect/crashes the game

Evidence: (optional but really useful)
Screenshot provided

If replicable, how: (optional)
Every time

Platform: (required)
iOS and Android

State: (required)
1153

IGN: (required)
Kibosh

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.3260

Ticket submitted in game: (required)
1071899

[craggy briar]

BUG: Future Tycoon
BUG INFORMATION:

• Game crashes.
• “Data error, please restrat your game (120000)” pop up seen.
• Player bought dice already.
• When you tap on the event to go to the dice board, it forces you to reconnect or ask for support.

IGN: X-Plicit-Chaos-X
STATE #: 1127
PLATFORM: Android
GAME VERSION: v1.20.45.3260
TICKET #: 1071975
SS/VIDEOS as evidence:

[craggy briar]

Hello! Please open a ticket in game and use the correct format to report (see “pins” in this channel). Thank you 🙏

[solemn hedge]

[KoH is not starting ]

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
[ IOS

State: (required)
[700]

IGN: (required)
[Stacheldrache] 

Game version no# (can be found in the lower left of load up screen - required)
[1.20.45.2189]

Ticket submitted in game: (required)
[1072107]```

[hazy lava]

Cannot enter koh / get error and kicked from game
Evidence: (optional but really useful)
See photo

If replicable, how: (optional)
Every log in attempt

Platform: (required)
iOS and PC

State: (required)
464

IGN: (required)
Nurse Jacki

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.2189

Ticket submitted in game: 1072196

[craggy briar]

For KOTH bug, kindly upvote this report #🐞︱bug-reporting message
Please do not post in incorrect format as those will count as invalid reports 🙏 help us report the bug better thank you

[marsh fiber]

State: 1152

Game version: v1.20.45.3260

Platform: android

Right at the moment we can't get in , KOTH
It say data not sync

IGN: commander p0op

Ticket: 107223,

[craggy briar]

For KOTH bug, kindly report in game and upvote this report #🐞︱bug-reporting message or #🐞︱bug-reporting message
Please do not post in incorrect format as those will count as invalid reports and will be deleted 🙏 help us report the bug better So sorry for the inconvenience🙏 thank you

[ruby oxide]

Cannot enter koh / get error and kicked from game
Evidence: (optional but really useful)
See photo

If replicable, how: (optional)
Every log in attempt

Platform: (required)
iOS and PC

State: (required)
407

IGN: (required)
Hope

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.2189

Ticket submitted in game: 1072086

[craggy briar]

For KOTH bug, kindly report in game and upvote this report #🐞︱bug-reporting message or #🐞︱bug-reporting message
Please do not post in incorrect format as those will count as invalid reports and will be deleted 🙏 help us report the bug better So sorry for the inconvenience🙏 thank you

[waxen lion]

To add to my co-mod, we need tickets numbers to give to the devs.

[limber pewter]

[KoH is not starting ]. After restart get exception error and cannot load game at all

Evidence: (optional but really useful)
Attaching pic of exception

If replicable, how: (optional)
Trying to open game 

Platform: (required)
[ IOS

State: (required)
[1151]

IGN: (required)
[Atalanta] 

Game version no# (can be found in the lower left of load up screen - required)
[1.20.45.2189]

Ticket submitted in game: (required)
[1072127 and 1072327]

[gloomy gate]

[KoH is not starting ]. After restart get exception error and cannot load game at all

Evidence: (optional but really useful)
Attaching pic of exception

If replicable, how: (optional)


Platform: (required)
[Android]

State: (required)
[1156]

IGN: (required)
[TigerLilly] 

Game version no# (can be found in the lower left of load up screen - required)
[1.20.45.3260]

Ticket submitted in game: (required)
[1072332]

[craggy briar]

For KOTH bug, after reporting in game, no need to post again here, it’s easier now as you could upvote these reports and we will count your vote☺️

#🐞︱bug-reporting message

#🐞︱bug-reporting message
So sorry for the inconvenience🙏 thank you

[humble scaffold]

[KoH is not starting ]. After restart get exception error and cannot load game at all. Koth and bets lost. Settlement vulnerability till I can get back in. Chaos clash progress for koth lost.

Evidence: (optional but really useful)
In ticket

If replicable, how: (optional)
Just open game

Platform: (required)
[PC]

State: (required)
[1042]

IGN: (required)
[RoBoDeath] 

Game version no# (can be found in the lower left of load up screen - required)
[1.20.45.698]

Ticket submitted in game: (required)
[1072398]

[stark flicker]

Hi Chief, if you have the same issue regarding KOTH bug you can send upvote to this post #🐞︱bug-reporting message

[lost musk]

. ```Explanation: (required)
[KoTH is bugged]. Specifically Legion 1 is bugged and not registering that we did register! meaning we cant play and we cant get the migo task done, which means loss of points, ranks, and other rewards!!!

Evidence: (optional but really useful)
In ticket screenshots

If replicable, how: (optional)
Open Koth and click on legion 1 and legion 2, the battle map display is different.

Platform: (required)
[PC]

State: (required)
[1179] but many states!

IGN: (required)
[King Roodolph]

Game version no# (can be found in the lower left of load up screen - required)
[latest]

Ticket submitted in game: (required)
1072545

[bronze fractal]

Can not go into king of the hill comes up with a error message 

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
Tested on 3 devices and other players also could not go in it was not just me.

Platform: (required)
iOS, android and PC 

State: (required)
826

IGN: (required)
Matt Wick.

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.2189

[onyx light]

Explanation: (required)
Feeding frenzy glitch

Evidence: (optional but really useful)
SS attached

If replicable, how: (optional)
new starting layout in feeding frenzy

Platform: (required)
just saw it on PC. Not sure if the same on iOS/Android

State: (required)
1137

IGN: (required)
zhas

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.698

Ticket submitted in game: (required)
1073054

[viscid pond]

Can not go into king of the hill comes up with a error message 

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
Reconnected, repaired the game, other players also could not go in it was not just me. At 3utc. 

Platform: (required)
iOS

State: (required)
1064

IGN: (required)
Nessie

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.2189

[clear relic]

KotH. Food is STILL not assigning or staying on assigned people… resulting in no food. Also it is impossible to click on the small places before water - it doesn’t register.

Platform: (required)
IOS

State: (required)
871

IGN: (required)
Milania

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.2189

[knotty holly]

[Cannot access Lucky Gashapon. I can get into everything in the Resident Evil section but LG]

Evidence: (optional but really useful)
[Nothing happens when I click on Lucky Gashapon.]

If replicable, how: (optional)
[type here]

Platform: (required)
[type here - operating system, IOS, iPad

State: (required)
[1082]

IGN: (required)
[Cherry112] 

Game version no# (can be found in the lower left of load up screen - required)
[1.20.20.2116 ]

Ticket submitted in game: (required)
[1062020]```

[glad mist]

Explanation: (required)
Path of Water is bugged, people cannot join the game properly as they stay in limbo while the game started. You need to keep restarting/refreshing the game to join the battle. We had this problem before and now it's back again. Please fix this bug asap, its very annoying.
Extra: people cannot see the invitations when they get invited to a POW game in their DM, or requests.
Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
629

IGN: (required)
Boba

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.3260

Ticket submitted in game: (required) 1074333

[exotic meadow]

I lost my biocaps.
I win 175000 biocap in event (see my screenshots) after svs my biocaps are gone. 
I didn’t spend this biocaps was in my backpack.
Please look my ss (check biocaps) I didn’t use this bios 

Evidence: (optional but really useful)
See screenshots 

If replicable, how: (optional)
Give me back my bios

Platform: (required)
Android

State: (required)
64
IGN: (required)
FROST

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: (required)
1071408

[alpine zodiac]

I lost my biocaps.
I win 150 000 biocap in event (see my screenshots) after svs my biocaps are gone. 
I don’t use this biocap !!! 
Please look my ss (check biocaps) I didn’t use this bios 

Evidence: (optional but really useful)
See screenshots, i win / I  don’t use / I lost 

If replicable, how: (optional)
Give me back my bios

Platform: (required)
IOS

State: (required)
1255
IGN: (required)
PokiMoki

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: (required)
1074991

[craggy briar]

Hi! Kindly check DM, Thank you 🙏🏻

[vagrant bison]

Explanation: (required)

The Limited Time Deal ($2.99)doesn’t count toward the Alliance Throwdown bundle purchasing task, even thou it comes with 2500 biocaps.

Evidence: (optional but really useful)
Screenshots show 3 bundles purchased, but only credit for 2.

If replicable, how: (optional)
Select purchase bundle task in Alliance Throwdown, then purchase Limited Deal bundle.

Platform: (required)
iOS

State: (required)
919

IGN: (required)
Allfather

Game version no# (can be found in the lower left of load up screen - required)

v 1.20.45.2189

Ticket submitted in game: (required)

1075316

[undone cedar]

Evidence: (optional but really useful)


If replicable, how: (optional)
Tried again got the same 

Platform: (required)
iOS

State: (required)
1039

IGN: (required)
Bloody Ami

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.2189

[proven reef]

100k troop training task in throwdown actually requires 1m points. 

Evidence: (optional but really useful)
Screenshot attached

If replicable, how: (optional)
[type here]

Platform: (required)
iOS

State: (required)
812

IGN: (required)
Mr Winston

Game version no# (can be found in the lower left of load up screen - required)
V 1.20.45.2189

Ticket submitted in game: (required)
1075631

[hybrid quail]

Explanation: (required)
Azurtane Heist don't allow me to participate on registered time

Evidence: (optional but really useful)
Screenshot attached

If replicable, how: (optional)
When i tried to join Azurnate heist 17:00 utc, the game only showed me a message "Stay tuned for next heist"

Platform: (required)
Android

State: (required)
309

IGN: (required)
███▓▒░ LE ░▒▓███

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.3260

Ticket submitted in game: (required)
1075979

[somber bridge]

Explanation: (required)
Azurtane doesn’t allow to make changes in the troops settings

Evidence: (optional but really useful)
Video

If replicable, how: (optional)
Allow player to make changes in the troops

Platform: (required)
[type here - operating system, ie IOS, Android, official PC version and the device you are using

State: (required)
##1261

IGN: (required)
"LittleSelin" and sam on "Little Secrets"

Game version no# (can be found in the lower left of load up screen - required)
1.20.45.698

Ticket submitted in game: (required)
1076254

[fringe swan]

Explanation:
Where did the add account button vanish now ?
It is present on the version from Microsoft store but not present in the Steam version ?

Evidence:
Snaps attached.

Replicable:
Steam version vs Microsoft store version.

Platform:
Steam version vs Microsoft store version.

State:
1090

IGN:
•Major•

Game version no#
1.20.45.698

__Ticket: __
1076711

[idle heart]

Explanation: One puzzle is on top but still grey and not clickable

Evidence: Screenshot

Platform: PC Windows 10

State: 1019

IGN: 5239350

Game version no# 1.20.45.698

Ticket submitted in game: 1076775

[livid pier]

Explanation: crystal mines are bugged out

Evidence: Screenshot (if I could post one)

Platform: IPad latest IOS

State: 1076

IGN: Mrs. Scarlet Wolf

Game version no# up to date

[lean frost]

Explanation: There is no possibility to purchase in trade store

Evidence: Screenshot

Platform: iOS

State: 827

IGN: rewen

Game version no 1.20.45.698

Ticket submitted in game: -

[devout sequoia]

Explanation: My rally and March frozen near the behemoth and didn't return .. restart and tried all possibilities didn't work. This is worst user experience this always happens on every upgrade.

Evidence: Screenshot

Platform: android

State: 1106

IGN: king B

Game version no 1.20.50.3277

Ticket submitted in game: - 1077139

[livid pier]

Explanation: (required)
Main march BP dropped by a significant amount right, after the latest update. Player is not satisfied with a sudden change of power, that too being subtracted.

Evidence: (optional but really useful)
Snaps attached

If replicable, how: (optional)
Log in to game.

Platform: (required)
PC

State: (required)
556

IGN: (required)
Enterprise1701-E

Game version no# (can be found in the lower left of load up screen - required)
1.20.50

Ticket submitted in game: (required)
1077245

[stark flicker]

March BP dropped and I lost 400k march BP after update

Evidence:
Screenshot before and after update 

If replicable, how: 
Please fix this ASAP 

Platform: 
PC version 

State :
523

IGN: 
Forsaken

Game version :
Latest version

Ticket submitted in game: 
1077248 ]```

[verbal hazel]

Sorry I tried to send you a message to assist you. Please message me directly for assistance with your issue or I'd be happy to help you in #🐞︱bugs-discussion as this area is for bug report submissions.

Thank you

Please remember to follow the format listed here #🐞︱bugs-how-to-report when posting here. Bug discussion should go to #🐞︱bugs-discussion

If anyone needs assistance let us know

[craggy briar]

Hello! Please use the correct format when posting a bug report to make it valid🙏 you will need to open ticket in game. If you need help, dm me or any mods

[thin locust]

Explanation: (required)
Error received when attempting to develop a vehicle. exception_37003210

Evidence:
Screen Recording

If replicable, how:
Please fix this ASAP

Platform:
ALL

State :
1148

IGN:
MrAxona

Game version :
Latest version

Ticket submitted in game:
1078250

[full lodge]

Explanation: (required)
Have empty space in my settlement that I cannot use as "the plot already contains a building!"

Evidence:
Pictures

If replicable, how:
No idea.

Platform:
ALL

State :
1099

IGN:
Fwoofy Wabbit/Imalica (Imalica is the normal name)

Game version :
1.20.50 2204

Ticket submitted in game:
1042523

[little dragon]

Explanation: (required)
After update and during behemoth rallies, march bp dropped before and after a game crash

Evidence: (optional but really useful)
Player states It went from 1.5B to 1.36 and now it is 1.29B - did not ss prior bp as did not anticipate loss

If replicable, how: (optional)
No

Platform: (required)
iOS

State: (required)
482

IGN: (required)
Conquistadora

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: (required)
1078431

[whole hawk]

This is the 2nd times i found I did not receive DAY 3 JOURNEY OF GLORY, same thing happened on Iast week and my reward still not receive. I've noticed this issue happened 2 weeks ago, 1st report sent on last week and replied me DAY 4 which did not answer my question. Now it happens AGAIN. 

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform:
Android

State: 
[197]

IGN: 
Caspie

Game version no# (can be found in the lower left of load up screen - required)
[v 1.20.50.3277 ]

Ticket submitted in game: 
[1078381]

[craggy briar]

Hello! Kindly check DM please ☺️

[livid pier]

Explanation: Unable to change difficulty level in influencer traps, encountering the same issue even our R4 & R5 counter same issue. Plus open manually also not working

Evidence: Attached.

Platform: Android

State: 1190

IGN: Birb

Game version: 1.20.50.3277

Ticket submitted in-game: 1070071

[umbral wave]

Explanation: Unable to add tanks to my march, tried using a relos and urgent recall, even took them off the path of water marches. I can edit them in the preset but when trying to send them out, they dont know. I know its not a visual bug because the march power is different when adding it to pow.

Evidence: Attached

Platform: Both PC and android.

State: 1129

IGN: Zane

Game version: 1.20.50.3277

Ticket submitted in game: 1078760

[craggy briar]

Hello, please use #🐞︱bugs-discussion channel for conversations and let’s keep this channel exclusive for reports only ☺️ Thank you!

[thorny marsh]

Explanation:
SOS Install is borked on the device. Other devices (that don't have PTR app) are fine
edit: diamonds are there, visible, usable, on other devices.
BUT
This PTR update has broken something beyond the SOS & PTR apps. After a reinstall, reboot, and a fresh fully updated SOS install (no PTR app at all), the broken diamond issue remains.

Evidence: 0 diamonds

If replicable, how: everytime

Platform: Android

State: 127

IGN: Jim™

Game version no# 1.20.50.3277

Ticket submitted in game: 1078959

[livid pier]

Explanation:
• Player complains that the MIGO Points are missing. (Picture 1)
• On Tuesday 7 UTC, player received a system mail about KOTH compensation, only R5 (Yujin) of the alliance received this mail.
• (Thursday) Today 2 UTC, deleted this mail and revert all items (Picture 2,3,4), but player's MIGO points got deducted. Those compensations are not related to MIGO points. 490k points dropped to 410k points, rank 12 dropped to rank 260 (Picture 5); player is very upset.
• Player had got SOTF cross-state top 10 and SVS top 10, cleared all MIGO tasks, without missing any task.
• (Thursday) Now, 7 UTC, all the members have received compensation (Picture 6), but player as R5, is only missing MIGO points, items and compensation. Now system showed player that it is fixed but without compensations (Picture 7)

Evidence:
Snaps attached.

Platform:
PC

State:
1178

IGN:
Yujin

Game Version:
1.20.50.716

Ticket:
1078781
[EDIT]New ticket number: 1079464

[stark flicker]

Hi Chief, please kindly check pins or #🐞︱bugs-how-to-report before post and for non English you can try to post into #🌍︱general_international

[cobalt blaze]

Player must tap the march button twice to send a March out, for any reason. This bug is in the live server and the PTR server. 

Evidence: (optional but really useful)
Multiple players have stated they are having the issue in different states, and PTR

If replicable, how: (optional)


Platform: (required)
Android, Apple

State: (required)
1075


IGN: (required)

Mira Cle 

Game version no# 
Latest versions

Ticket submitted in game: (required)

1079476

[livid pier]

Please keep this channel only for reporting bugs in the right format.
For bug discussions please go to #🐞︱bugs-discussion
Thank you

[hoary sedge]

With this one i complète task on Metamorphix liké Reservoir raid , Koth ( Logic because don't work ) today receive a mail who Say reset compensation and Metamorphix point .
But not logical Koth don't work and don't have compensation, you reset task and point but no possibilities to do task . 
I go down 17th to more of 60 ...
I do good rank on SVS , complète all task and now this Ranking look like a punishment for YOUR bug .


Evidence: 
Attachement 

Platform: (required)
Android 

State: (required)
1080

IGN: (required)
W@rFi$h

Game version: 1.20.50

Ticket submit in game : 1079720

[livid pier]

Please remember to post bugs in the right format #🐞︱bugs-how-to-report

Thank you

[raw geyser]

Repost, thanks to a stupid censoring bot:

I have the same issue AGAIN this PoW.

Explanation:
I can't enter a single fight in Path of Water! The game only shows the find match screen for 1 minute, then it says someone didn't confirm - which means, it found 9 other participants, but some or all of them
including me didn't see the confirmation screen, until it timed out. I tried it a dozen of times, made screen recordings and screenshots.
Only when I exit the game during this matching period and enter the event again, I can see the confirmation screen - in this case all other members at my side didn't confirm, which means they have the exact same problem.
But this problem happens EVERY SINGLE TIME I try to play, I didn't get a single fight after trying it dozens of times over the last days.
I rebooted, I have a stable internet, I reinstalled the game... so please refuse to send me this totally useless canned answer. It's also not depending on my device, I have an iPad and an Android phone, the issue remains at both.
But I don't have this issue at another account, it's really tied to this account.
I can also provide a screen recording.
Please help, I can't play and miss all the rewards!

Evidence:
Screenshots, Screen recordings
youtu.be : yWZ2Up8zcJc
(replace ":" with "/", can't post link here, because stupid censorbot deletes whole bug report if I include a link... )

If replicable, how:
EVERY time I try to find a solo match it happens.

Platform: Android
State: 589
IGN: "Poor Survivor"
Game version no# v 1.20.50.3277
Ticket submitted in game: 1078750

---

Update: the latest silent update today fixed it. Now I need to catch up...

[exotic meadow]

🔹`Explanation: visual bug
In Facebook Game Center the screen displays vertically instead of horizontally

🔹Evidence: see ss

🔹If replicable, how: please fix the issue I gave problem just in pc version

🔹Platform: (required)
official PC version google chrome
🔹State: 1158
🔹IGN:sarafina
🔹Game version n: latest
🔹Ticket:1079779

[craggy briar]

Reposted for:
pheonix_in_ashes

BUG:
Reservoir Raid did not register our Alliance. We weren’t able to play.

IGN: Phoenix
STATE: 1033
PLATFORM: PC
GAME VERSION #: 1.20.50
TICKET #: 1080227
EVIDENCE:

[sage violet]

Explanation:

Three latest heroes Marcos, Lan and Chukon are not listed among heroes in "Hero" menu.
They are still available under hero missions, but shown as not limitless.

Evidence: video attached

If replicable: check list of heroes. Check same heroes, trying to assign them in hero missions.

Platform: apple, PC, android

State: 165

IGN: reproduced in Anne Stezia, got reports from at least 5 more players

Game version No: latest update

Ticket in game: none

[little dragon]

Explanation: (required)
Missing Gen 15/16 after tank addition

Platform: (required)
Android - Galaxy s23 ultra

State: (required)
multiple

IGN: (required)
Cosmic Tortoise

Game version no# (can be found in the lower left of load up screen - required)
1.20.50.3277

Ticket submitted in game: (required)
1080328

[craggy briar]

Please upvote 🔼 reports with a “”

[lime kindle]

Explaination : new update heros missing from game multiple gens affected

Platform: andriod /ios

State:multiple

IGN: Cows go moo + BASTIN CIDER + Spoodyy

Version 1.20.50.3277

Ticket :1080379 + 1080408 + 1080424 +

[craggy briar]

For missing gen heroes, kindly upvote this report

#🐞︱bug-reporting message

[spice crow]

Lost all gen 15-gen16 heros

Evidence: 

If replicable, how: Screen shots

Platform: (required)
Andriod

State: (required)
517

IGN: Gun Star(GS)+Outlaw Star

Ticket submitted in game: (required)
1080364

Game version no# 1.20.50.3277

[craggy briar]

For missing gen heroes, kindly open a ticket in game & upvote this report

#🐞︱bug-reporting message

[covert spoke]

Lost all gen 15-gen16 heros

Platform: (required)
iPhone

State: (required)
539

IGN: TAZZ

Ticket submitted in game: (required)
1080401

Game version no# 1.20.50.2204

[craggy briar]

Hello! Kindly go to #🐞︱bugs-discussion for discussion and let’s keep this channel exclusive for reports only 🙏 Thank you!

For missing gen heroes, kindly open a ticket in game & upvote this report

#🐞︱bug-reporting message

[vivid sparrow]

Lost all gen 15-gen16 heros

Platform: (required)
Android 

State: (required)
467

IGN: MakbetLadyOfSoul 

Ticket submitted in game: (required)
1080515

Game version no# 1.20.50.2204

[lean pelican]

Lost all gen 15-gen16 heros

Platform: (required)
iPhone

State: (required)
331

IGN: OssOss

Ticket submitted in game: (required)
1080608

Game version no# 1.20.50.2204

[craggy briar]

For missing gen heroes, kindly open a ticket in game & upvote this report . No need to post again so it’s easier, yay!

#🐞︱bug-reporting message

[craggy briar]

Hi! Please check DM please ☺️

[craggy briar]

Hello! May I DM you? Your settings won’t allow me

[craggy briar]

Reposted for:
aveworth

Explanation: I lost 50k repellent in migo after the glitched koth compensation. For some reason it not only reverted back all of the rewards but also a lot of migo points. This happened just after the empty system mail compensation. I have tried countless times to report this in the games bug, event/gameplay error but it always just auto completes with the same system message without any follow up. My concern here is that this stage is closing very soon and around 50k repellent is gone in the wind. All of the hard work to keep somewhat good ranking this stage is wasted. From rank 35 to 200th in just a second after recieved the empty compensation message. Is it because for some events I used the skip compensated coin? I don't know, but the fact is that I no longer am competitive in the leaderboard, feels bad to put in the work and be taken away just like this.

Evidence: screenshots attached

Platform: Android

State:1161

IGN: 128982604 or ave

Game version: 1.20.50.3277

Tickets submitted: 1078983 and 1080968

[craggy briar]

Gentle reminder to check the “pins” in this channel for the correct format if you want to discuss bugs, we have a channel for that #🐞︱bugs-discussion ☺️ Thank you!

[sleek steeple]

Explanation: Fortified Bunker bugged Pink Square when I use light of survival frame

Evidence:

If replicable, how: I change Leadership with Light of Survivors

Platform: Android

State: 1001

IGN: Galaxy (Comifuro)

Game version: 1.20.50.2377

Ticket submitted in game: 1081586

[slate tangle]

Explanation:
No way to exit the new event screen, need to force close the game to get out

Evidence:
Picture

If replicable, how:
Open the event screen in the picture and try for yourself

Platform:
PC and Android

State: (required)
555

IGN: (required)
555

Game version no#
1.20.50.716

[lethal tree]

Explanation:
March formation screen freezes and lags. Multiple clicks needed for anything to work. Sometimes restarting is the only way to get out.

If replicable, how:
Happens every time I try to edit anything on the march formation screen. If I send what comes up automatically I only require 2 clicks of "march" to start walking

Platform:
iOS

State: (required)
438 + more

IGN:
Grumpy Pants

Game version no#
v 1.20.50.2204

Ticket submitted in game:
1081623

[raw geyser]

Explanation:
Why the heck are the joiners for bunkers limited to 15??
We asked for an INCREASE, not a DECREASE!
But we should have known ... devs pick up our comments and make it worse 😦
We have almost 100 players, many of them want first occupation rewards. 20 was already way too low, now you are reducing it even further? This can't be right! Please fix this ASAP and give us our missed first occupation rewards. Thank you.
Update:
we did some science - the first rally can hold 20, but the second of the same player only 15.

Proposed Solution:
Increase the number of joiners initial bunker rally to 50.
The rally march cap will make sure it's weaker than any rally with only 8 joiners and pets.

If replicable, how:
start Bunker rally

Platform:
all

State: (required)
589

IGN:
everyone in my alliance

Game version no#
v 1.20.50.2204

Ticket submitted in game: 1081862

[exotic meadow]

in aircraft assault my troops assigned are not my strong troops the system assigned t8/t9 but not my t10 
I do troubleshooting Also try to reassign my March in new system formation and my t10 was there but when I join aircraft assault they are gone.

Evidence: see ss and video

🔹ign : Moonhawk
🔹State : 1081
🔹platform :android
🔹Game version :1.20.50.3277
🔹Ticket number : 1081779

[jagged isle]

Explanation: (required)
On future Tycoon > Fortune Frenzy. You can bet by choosing 3 numbers and if the system outcome the same numbers you will win the pot. You can select from 1 to 9 but system has often selected an extra number 0 for the results. result like 8,0,6 instead of 1 to 9. Because of this Nobody will win the pot because we can't chose 0 and we are losing $ and bet tickets for 0% chances.

Evidence: see pictures

🔹ign : Pennywise
🔹id: 5982745
🔹State : 86
🔹platform: android
🔹Game version : 1.20.50.3277
🔹Ticket number : 1082058

[restive stag]

Evidence: VIDEO ATTACHED 

If replicable, how: (optional)
[type here]

Platform: ANDROID 
State: 876
IGN: NATSU
Game version no# latest version
Ticket submitted in game: 1082195

[craggy briar]

Gentle reminder to use the #🐞︱bugs-discussion if discussiong bugs ☺️ Thank you 🙏

[livid pier]

Evidence: screenshot 

If replicable, how: (optional)
[type here]

Platform: apple 
State: 596
IGN: Drink To Win 
Game version no# latest version
Ticket submitted in game: 1082456

[craggy briar]

Don’t forget to post using the correct format to make your report valid 🙏 (check the “pins” in this channel and copy/paste the format) Thank you

[craggy briar]

Hello @livid pier @restive stag @jagged isle Kindly check your DMs please regarding your bug reports🙏 Thank you

[blazing vortex]

Explanation: (required)
Bunker rewards can't be shared. Menu is missing

Evidence: (optional but really useful)
The menu is not there although we had multiple hours to send out the rewards

If replicable, how: (optional)
Yes...menu is not there...

Platform: (required)
Android and Official PC version

State: (required)
636

IGN: (required)
Bone DaDDy

Game version no# (can be found in the lower left of load up screen - required)
1.20.50.716 (PC) & 1.20.50.3277 (Android)

Ticket submitted in game: 1082798, 1082803, 1082805, 1082816

[thick ruin]

for discussions please do so in #🐞︱bug-reporting but if you want to do a fbug report please check this channel pinned and in #🐞︱bugs-how-to-report

[foggy tinsel]

Hey Saba! Please write to my dm or use this channel #🐞︱bugs-discussion so that I can see more information and help you

[haughty karma]

Explanation: the game doesn't allow me to buy a bundle because it is binded to another my account without credit

Evidence: screenshot

If replicable, how: //

Platform: Android

State: 1096

IGN: Annunaki

Game version: 1.20.50.3277

Ticket submitted in game: 120197708

[sturdy grove]

Explanation: served 15 meals in the chef event and not recognised in the recipe rewards section.

Evidence: screenshot

If replicable, how:

Platform: PC version

State: 1099

IGN: ALAN P

Game version: 1.20.50.3277

Ticket submitted in game: no they will only close it with some generic useless rubbish...

[craggy briar]

BUG: Path of Water
Explanation:
We are not getting a match. This happened to me and some players I know many times. As you can see in the video, it may seem like one player is not joining the battle. But if you look closely, notice that some slots are still not confirmed also. We haven’t find a match in days because of this.
IGN: Fᴀʟᴄᴀᴏ ツ
State: 795 and others
Ticket: 1083565
Platform: multiples (PC, iOS, Android)
Game version: latest

10 🔼; 1 🔽

SS/Video:

[tight blaze]

BUG : Plague Zone

Explanation: I can't join my alliance teams because its saying i am already part of a team even i am not , as well i cant launch new strike team because its saying "you are curently part of a tactical team" but i am not . I am not the only player on state with this issues and never created a tactical team before since the state is new .

IGN : Andu1989

State: 1266

Ticket: 1083727

Platform :(PC and IOS )

Game version : latest

I tried on both phone and PC and is the same issue , i think the problem is bided to the account or something

SS :

[craggy briar]

Gentle reminder to post here using the correct format (check the “pins”). For discussions, kindly head to #🐞︱bugs-discussion Thank you!

[neon bay]

Explanation: (required)
Despite having the full skin set and leveled up all tiers to level 1 or above, the morale bonus won't unlock and won't be shown either.

Evidence: (optional but really useful)
see screenshots

Platform: (required)
phone, Android

State: (required)
373

IGN: (required)
RobbInHood

Game version no# (can be found in the lower left of load up screen - required)
latest

Ticket submitted in game: (required)
1078117

[deep obsidian]

Explanation: (required)

In RR, with the new march window, the strongest troops aren’t the first one selected. On top of that, it usually, when on Behemooth march formation, select the max infantry you have when you do not have enough infantry to do the 60%. Again that didn’t happened. Lastly, it didn’t selected enough troops for a full march even if we havd enough troops for a full march. Only way to do it was to selected Balanced. The other team had the same issue.

Evidence: (optional but really useful)
see screenshots

Platform: (required)
IPhone

State: (required)
812

IGN: (required)
Grinchy Jade

Game version no# (can be found in the lower left of load up screen - required)
1.20.50.2204

Ticket submitted in game: (required)
1084429

[craggy briar]

Hello! Kindly open a ticket in game and upvote the report if you are experiencing the same 🙏 thank you. For discussions, please head to #🐞︱bugs-discussion

[waxen copper]

Explanation: (required)
Major problems with the "Tap to customize different levels of troops" hint in the new march UI.

I see two issues:

1. it always requires one additional click/tap to get rid of it

2. after you move the sliders it appears again, and it freezes the entire game UI for about 5-10 seconds

Note: the formations are already saved

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
Moving any sliders freezes the UI: repro steps that happen 100% of time for me:

1. load default march UI by attempting to attack a normal infected
2. slide infantry left a bit
3. slide infantry back all the way to the right
4. Result: UI frozen for 5-10 seconds

Platform: (required)
PC and IOS

State: (required)
1253

IGN: (required)
Squanchy

Game version no# (can be found in the lower left of load up screen - required)
1.20.50.2204

Ticket submitted in game: (required)
1084595

[true wedge]

Stuck in Survival Royale. Restarted & repaired the game to no avail. I got disconnected after about 20 min. Downloaded over 4 gigas and was freed but my participation ticket is gone, I had no mail with rewards and my pay to get more inventory and crystal is gone as well.

Evidence: (optional but really useful)
Cf screenshots

If replicable, how: (optional)

Platform: (required) iOS iPad

State: (required)
1135

IGN: (required)
126583604

Game version no# (can be found in the lower left of load up screen - required)
1.20.50.2204 

Ticket submitted in game: (required)
1085072

[chrome niche]

Explanation: Lost Migo Glory points

I've get the 80 Glory points after the stage 1, but i lost all other glory points. I had maybe 35-40 from weekly and treasure quest. I didn't spend anything in the store, check the screenshots.

Evidence: screenshots

Platform: Android

State: 185

IGN: Αlex

Game version no#
1.20.50.2204

Ticket submitted in game: (required)
1085196

[craggy briar]

Hello! Please check your DM. Thank you

[spiral rampart]

Explanation: No Crystal Mines Available

It's the 3rd week in our state that we have no crystal mines available. We have tasks for it in our MIGO. Please fix it ASAP.

Evidence: Screenshots

Platform: Android

State: 1147

IGN: m0skeyTOE

Game version: 1.20.50.3277

Ticket submitted in game: 1085337

[craggy briar]

Hello! I’ve sent you a DM

[tepid blaze]

Explanation: my glory points have disappeared evidence : screenshot plateform: Apple State: 406 IGN : FoxyFreyja Game version : the last one ticket submitted: 1083060/1083079/1083080 I received my 80 today but the others have not reappeared

[stark flicker]

Hi Chief, for reminder please kindly check pins or #🐞︱bugs-how-to-report before post your bug report

[final stone]

We were supposed to have our migo store updated with new materials but it was never updated. The store says new but there are no items added to the store. 

If replicable, how: (optional)
N/A

Platform: (required)
Xiaomi POCO F5 Pro, 12 GB, Android, PC: Windows 10 Home, 16 GB RAM, 256 GB SSD

State: (required)
307

IGN: (required) Wizzi

Game version no#   v 1.20.50.716

Ticket submitted in game: (required)
1084881

Evidence: added below in screenshots```

[hoary peak]

Explanation: duty rate is too low. It does not change from 3076 and I have 549k troops in enlistment

Evidence: screenshots

If replicable, how: n/a
[type here]

Platform: iOS,

State: 1022

IGN: Kraken Up

Game version no# 1.20.50.2204
Ticket submitted in game: 1085956

[bronze moat]

Explanation: Team members who have won first place for Stage 2 of Tycoon event have gotten a message/rewards for 2nd place

Evidence: See Photos attached (3rd & 4th photo is a team members screenshot of same issue)

If replicable, how: (optional)
[type here]

Platform: ios, iphone 13 max pro

State: 248

IGN: .소금.

Game version no#: v 1.20.50.2204

Ticket submitted in game: 1086469

[silk gorge]

BUG:
Future Tycoon

Explanation:
I wasn’t rank 2 but rank1. So, why receive mail and reward for rank2 and not rank1?

IGN :
Fᴀʟᴄᴀᴏ ツ

State:
795

Ticket:
108653

Platform :
(PC and IOS )

Game version :
latest

[willow rampart]

BUG:
Custom Completion Capsule Crate

Explanation:
I used 160 of these crates instead of getting 160 Maddie capsules I received 160 Maddie Fragments.

IGN :

Ariana

State:
42

Ticket:
1086786

Platform :
IOS

Game version :
latest

[craggy briar]

Reposting for:
warrior_princess_81

BUG:
Future Tycoon
Explanation:
I wasn’t rank 2 but rank1. So, why receive mail and reward for rank2 and not rank1?
IGN: ༺༂ Princess ༂༻
State: 248
Ticket: 1086766
Platform: IOS
Game version: latest

2 🔼; 1 🔽

[limpid crow]

Explanation:
There are a few new bugs on the march selection screen of the Kings of the Hill event.

• We cannot remove the aeroplane or helicopter from any of the marches anymore.

We used to be able to tap "remove" to remove the respective aircraft from the march to be able to assign it to another march. Now it only says "assign", which is greyed out and cannot be tapped on.

• Removing and reassigning the Behemoths too quickly from a march results in the system locking them in that march until we close and reopen the march screen.

I tried removing and reassigning the behemoths quickly, and the game just bugged out. It removed the buttons and replaced them with the text "Assigned". I had to save the march and go back in to continue my changes.

• Removing a hero from a march will not display them as available until one saves, closes, and reopens the march screen.

I thought that removing behemoths and heroes might allow me to remove the aircraft, so as I removed a hero, I noticed that the hero was not shown in the available selection anymore. I had to save the march as is and go back in to see and select the hero again.

Evidence:
Please see the attached screen recording.

If replicable, how:
Please see the attached screen recording.

Platform:
Android (most likely on all available platforms)

State:
244

IGN:
Hawk

Game version no#
1.20.50.3277

Ticket submitted in game:
1087026

[livid pier]

__Reposted for player: __ snow white

Explanation: (required)
Crystal mines are missing in the state, no one is able to farm them for items and MIGO points.

Evidence: (optional but really useful)
Snaps attached.

If replicable, how: (optional)
Login to game.

Platform: (required)
PC, Android

State: (required)
1118

IGN: (required)
Anastasya fanny

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: (required)
1086759

[obtuse reef]

`Explanation: (required)
Game packs for Survival Royale are all the same. Please update.

If replicable, how: (optional)
N/A

Platform: (required)
Android

State: (required)
866

IGN: (required) 94436417 Messy Jessy

Game version no# v 1.20.50.3277

Ticket submitted in game: (required)
1087183

Evidence: added below in screenshots

[minor elm]

Gentle reminder to post here using the correct format (check in the pins) otherwise please keep all discussion to the appropriate channel https://discord.com/channels/555639568053829632/925537726223237180
Thank you 😊

[craggy briar]

Hi! Kindly report in game the bug and upvote this report about crystal mines please if you have the same issue 🙏 if not, you may also write a report here using the correct format. Thank you

#🐞︱bug-reporting message

————-

Gentle reminder to post using the correct format () to make your report valid You may DM me or any mods if you need assistance 🙏

[analog maple]

Explanation: material collection race no migo coins recieved

Material collection race migo completion coins not recieved in packs purchased .i count about 25 (maybe not exact ) i should have collected in total. since the start im at 0 have not used 25 coins.

Evidence: Screenshots

Platform: Android

State: 42

IGN: Diamond

Game version: 1.20.50

Ticket submitted in game:1087318

[winged flicker]

In-game name:
[ @ ®️ ! $ ]

In-game ticket number:
10837380

State:
1100

Bug Description:
Behemoth trails is new in our state and it freezes at start of some level after getting the weapon or supplies then after restarting the app it will be fine then in another level it will crash again. Also after clicking the restart after failing the level, it will also freeze and nothing happens so you need to restart the app again.

Game version:
V 1.20.50.3277

[exotic meadow]

I’ve report a problem whit koh and metamorphix,I receive a compensation (see ss)and after I receive a sistem email that compensation was  bugged and item have been reset (see ss).
I receive a reply from costumer service and cs  tell me they send me another compensation because previously was bugged compensation but I didn’t receive. 

Evidence: see screenshots 

If replicable, how: send me compensation I didn’t receive 

Platform: Android
State:1180 
IGN: W@rFi$h
Game version no# 1.20.50
Ticket submitted in game:1087050

[craggy briar]

Posted for:
zeuspetir909

EXPLANATION:
Cannot move buildings on some areas even when it is not occupied.

• “A building already exists on this plot!” pop up is seen.
• Tried troubleshooting and it doesnt work.

IGN: Nami
STATE: 214
TICKET #: 1087742
PLATFORM: Android
GAME VERSION #: 1.20.50.3277
EVIDENCE:

[odd kindle]

Explanation:
For the first stage: I got 9188 Assets. Target is 7500. I ranked 1st, but they gave me 100 coins only instead of 300 like in the reward screen.
2nd stage: I got 3672 assets, rewards should be downgraded to 120 instead of 30.

Evidence: screenshots below

If replicable, how: (optional)
[type here]

Platform: Android

State: 668

IGN: Zefirka ^_~

Game version no#: latest

Ticket submitted in game: 1087140

[craggy briar]

Explanation:
No christmas event in the whole state.
State: 1271
IGN: POPPY
Ticket: 1083185
Platform: All
Game version: Latest

———————————————

Explanation:
For the first stage: I got 8052 Assets. Target is 7500. I ranked 1st, but they gave me 100 coins only instead of 300 like in the reward screen.
2nd stage: I got 5194 assets, rewards should be downgraded to 120 instead of 200

IGN: X Mario
State: 667
Ticket #: 1087199
Platform: Android
Game version: latest

[bright crescent]

Posted for:
Neoxis23

Explanation:
Didn't receive the 500 pearls or the 300 exchange lucky coins rewards from stage 2 future tycoon.

Platform:
IOS

State:
1208

IGN:
༒Master Chief༒
Game version no#
V.120.60.3291

Ticket submitted in game:
1087879

Evidence: added below in screenshots

[craggy briar]

Hello! Kindly check DM regarding your bug report 🙏

[haughty mulch]

Explanation: (required)
In the new vehicles options, if you have deployed 1 item 80 times, you should get a legendary vehicle at me the counter is ad 79, after i deployed 80 times. I have not gotten the legendary vehicles. Can you please help to proivde the lost vehicles.. (its again an expensive game options) So every item counts

Evidence: (optional but really useful)
see screen shots.

If replicable, how: (optional)
[type here]

Platform: (required)
Android/Bluestacks

State: (required)
244

IGN: (required)
WolfHowlz

Game version no# (can be found in the lower left of load up screen - required)
V 1.20.66.3291

Ticket submitted in game: (required)
14088418 - 1088446

[thorny agate]

Explanation:
Alliance duel
Our oponent in Alliance duel is stronger than +/- 3 places.
Our rank is 21 and alliance with rank 13 declared war to us. Our match is tommorow at 12 UTC.

Evidence:
print screens in the attachment

If replicable, how:

Platform:
Android Huawei Nova 5T

State:
1077

IGN:
Patrika

Game version no#
1.20.50.3277

Ticket submitted in game:
1088461

[craggy briar]

Hello! Kindly check your DM please ☺️

[livid pier]

Explanation:
Fortune frenzy - wheel of wonder
i was collecting wonder crates to use on stage 5, had 35 wonder crates. i opened to check how many i have, the game glitched and the wheel span 19 times in 1 SECOND and i lost 19 wonder crates. i have been spending on this event to collect those crates to use on stage 5! i want my wonder crates back!!!

Evidence:
Screenshots

If replicable, how:
Want my wonder crates back!

Platform:
iOS

State:
652

IGN:
Littley

Game version no#
1.20.50.2204

Ticket submitted in game:

1088906

[stark flicker]

Hi Chief, for reminder please kindly check pins or #🐞︱bugs-how-to-report before post your bug report

[cyan knot]

Explanation: (required)
Behemoth challenge LVL 85. Count as defeat even all troops were killed

Evidence: (optional but really useful)
Screenshots added

If replicable, how: (optional)
Can`t kill 10 times, with various troops formation, but all times counted as defeat

Platform: (required)
PC

State: (required)
1070

IGN: (required)
Spy

Game version no# (can be found in the lower left of load up screen - required)
1.20.60.730 (and previous version)

Ticket submitted in game: (required)
1085768

[fringe dust]

Explanation: (required)
Some of our alliance members got attacked during the preparation stage of Alliance Duel in the safe-zone of the Duel center.
Preparation stage is contained in the scheduled time range of the Duel therefore safe-zone effect should be active.

Evidence: (optional but really useful)
Screenshots show burning alliance members with their coordinates in the safe zone proven by alliance battle logs (for example Nacho and Marcus next to each other)
Also Lord Sauron and DG, clearly in the safe-zone.

If replicable, how: (optional)
Alliance Duel somehow allowed enemies to attack our settlements in the safe-zone.
Rules of the Duel say, it shouldn't be possible.
Central building is supposed to provide safe-zone protection during the whole duration of Alliance Duel, not mentioning preparation stage exclusion at all, therefore including preparation stage as it is timed inside the Duel schedule time range.

Platform: (required)
Android

State: (required)
362

IGN: (required)
majers

Game version no# (can be found in the lower left of load up screen - required)
1.20.60.3291 (latest to this date)

Ticket submitted in game: (required)
1090146

[craggy briar]

Hello! I need to ask you an additional information regarding your bug report and your settings won’t let me DM you

[fringe dust]

Explanation: (required)
Combat morale from collection set doesn't count during settlement attack rallies.

Evidence: (optional but really useful)
Screenshots shows my 12 morale collection, while combat log shows only 2 morale.
My rally was in unfair disadvantage. I lost slightly higher amount of troops than I was supposed to because of this game bug.

If replicable, how: (optional)
Simple settlement attack rally. Morale of full collection set doesn't count. Game is badly broken.

Platform: (required)
Android

State: (required)
362

IGN: (required)
majers

Game version no# (can be found in the lower left of load up screen - required)
1.20.60.3291 (latest to this date)

Ticket submitted in game: (required)
1091029

[hardy grail]

Weekly store not open
Evidence: (optional)
Screenshot included

If replicable, how: (optional)
[type here]

Platform: (required)
iOS 

State: (required)
1171

IGN: (required)
SilentAlpha

Game version no# (can be found in the lower left of load up screen - required)
1.20.60.2215

Ticket submitted in game: (required)
1090105

[craggy briar]

Reposting for: littleselin

BUG: Surprise task
Explanation: How is it possible that all this players have closed the task but the task is not yet open?

IGN: LittleSelin
State: 1261
Ticket: 1091657
Platform: PC Windows
Game version: 1.20.60.730
SS/Videos:

[pseudo flame]

[Surprise task - clarity of mind issue — I tried doing the task by resetting my full talents, maxing one node and resetting it twice like everyone else were doing but I got no reward for it. This has gone on for several surprise tasks events across different event periods now, and only got to know it may be a bug. So I’m reporting as per mod recommendation. ]

Evidence: (optional but really useful)
[Ss of the task only, I won’t reset my talents again for nothing 🤷‍♀️]

If replicable, how: (optional)
[n/a]

Platform: (required)
[iOS - iPhone 13 Pro]

State: (required)
[725]

IGN: (required)
[LumineIsBack :*]

Game version no# (can be found in the lower left of load up screen - required)
[v. 1.20.60.2216]

Ticket submitted in game: (required)
[1091868]```

[bronze moat]

Explanation: Clarity of Mind task is not working; causing players to waste their bios and talent resets & not being eligible for dice rolls

Evidence: see photo attached

Platform: ios, iphone 13 max pro

State: 248

IGN: .소금.

Game version no# v 1.20.60.2216

Ticket submitted in game: 1091869

[finite zinc]

Explanation: With "Future Tycoon" more rent is deducted than the actual rent to be paid

Proof: see photo attached

Platform: Android

State: 1235

IGN: ★—Enno—★

PlayerID: 137074784

Game version no. v 1.20.60.3291

Ticket submitted in game: 1092505

[craggy briar]

Hello! Kindly check your DM. Thank you ☺️

[cedar rose]

Explanation:
During the King of the Hill event, one march froze. I restarted the game, exited and entered the event again, nothing helped. I had to play 2 marches.

Evidence:
Video

Platform:
Android

State :
1048

IGN:
Lisica

Game version on#
1.20.60.3291

[stark flicker]

Hello. I have T11  and the troops in KOTH showed T6 and T5. I have better troops. so why T6 and T5?

Evidence :
Screenshot 

If replicable, how :
Please fix this soon 

Platform :
PC version/android

State number :
1080

IGN :
❄ Женя ❄

Game version : 
Latest version

ticket submitted in game :1094371```

[vocal coyote]

No bets could be placed on KOTH round 2, the teams never appeared. And the event is already over (for us)

Evidence:
Attached images

If replicable, how:
I do not know, you tell me.

Platform:
Android

State:
868

IGN:
UhOh Ho-Ho-Ho

Game version no# 
1.20.60.3291

Ticket submitted in game:
1094433```

[warped jackal]

[KoH was buggy and I got stuck in phase 2, and wasn't able to help my team matesin crown keep. The whole match was pretty laggy and reconnected despite having excellent WiFi]

Evidence: (optional but really useful)
[Photos]

If replicable, how: (optional)
[type here]

Platform: (required)
Android

State: (required)
[307]

IGN: (required)
[Sylvan] 

Game version no# (can be found in the lower left of load up screen - required)
[1.20.60.3291 ]

Ticket submitted in game: (required)
[1093531]```

[craggy briar]

Merry Christmas! if you happen to see this, could you check on your DM also? Thank you!

[livid pier]

Posted for: 96 Samurai 69

Explanation: (required)
Player has a decoration statue but is unable to place it. The error says: Building limit has reached.

Evidence: (optional but really useful)
Video attached.

If replicable, how: (optional)
N/A

Platform: (required)
iOS and Android, video recorded on Android.

State: (required)
1262

IGN: (required)
Big Santa

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: (required)
1094698

[atomic kayak]

Explanation:
Rules CLEARLY stated minimum 15 alliance members and a level of 10 HQ are required to start the Throwdown Event.

We've been playing consistently for many months with 36 members but maybe 8 to 10 are always active. The others maybe log in once a month. But this has been always the case.

If replicable, how: (optional)
Now stated that Insufficient "ACTIVE members" for successful matching. This is absurd. We are rank 17 in the state. And if at that rank is considered in active, you can close down the bloody state.

Platform: (required)
Android

State: (required)
148

IGN: (required)
Guardian Nic

Game version no#
1.20.60.2215

[thorny garden]

Statei 1267
Windows PC
141657314
Latest version
Explanition: As it can be there is no image but the name of the image

[exotic meadow]

Hello chief please in bug reporting use the correct format or we mod can’t report at devs also remember ticket it’s required thanks 🙏

[spiral schooner]

Explanation: i went to roll my dice in the Future Tycoon and it stopped rolling after 1 roll
And then again (shown in screenshots) after 5 rolls once I hit the rock, paper, scissors (which I did not play) and it froze, I reset the game and it did not resume at all

Platform: IOS

State: 1225

IGN: Pech Stimpy

Game version no#: 1.20.60.2216

Ticket submitted in game: 1095840

[hollow zodiac]

Explanation: (required)
Explore Missions

Platform: (required)
iOS

State: (required)
133

IGN: (required)
Agro Bearmas

Game version no#
1.20.60.2216

Comes up “ Data verification failed” after completing Explore mission, I cannot move forward. I try to do again and it says already in challenge

[craggy briar]

Posted for: chocol123
BUG: Alliance Throwdown advancement
Explanation: shouldve advanced to challenger (ranked no2) but was kept in contender another week (alliance [LEG])
IGN: Castillo Cheese
State: 1266
Ticket #: 1095388
Platform: Android
Game version: Newest?
SS/Videos:

[verbal hazel]

Please remember for bugs to use the format listed here #🐞︱bugs-how-to-report

For discussion on bugs please use #🐞︱bugs-discussion

[vocal coyote]

Explanation: Prologue stuck on Infected Wave task

Evidence:
Screenshots included.
3 accounts, started at the same time, one got stuck on Infected Wave task and will not complete.

If replicable, how: (optional)

Platform: PC and Android

State: 520

IGN: Jawor test acc

Game version no# 1.20.60.730

Ticket ID: 1096628

[livid pier]

Explanation: Azurtane Heist randomly zooms in every time I create a rally or check a player's profile; it's kind of annoying, and it happens every 2-3 minutes.

Evidence: Video attached.

If replicable, how: N/A

Platform: Android

State: 1190

IGN: Birb

Game version no# 1.20.60.3291

Ticket submitted in-game: N/A

[stark flicker]

Hi Chief, for reminder please kindly check pins or #🐞︱bugs-how-to-report before post your bug report

[bright crescent]

Posting for : DEADPOOL 1137
Explanation:
I have cupid rockets which I can't use and the cake event will end soon which I can't take part of

Evidence:
Photo attached at the bottom

Platform:
Android

State:
1131

IGN:
Chuck Norris

Game version no#
1.20.60.3291

Ticket submitted in game:
1096841

[sullen crest]

Posting on behalf of: Artyom
State: 1085
IGN: Artyom
Explaination: Future Tycoon; when I selected spin 10 spins, it is not doing the full 10, instead it did 4 spins, which I lost 6 spins and didnt allow me to do anymore.
Evidence: photos
Platform: Android
Game Version: latest version
Ticket Submitted in-game: 1096964

[craggy briar]

Reposting for:
elensar.
BUG: Visual Bug. Crate information out of frame and unseen by the player.
Explanation:
When I click on the crates to see the inside of the crates, it either opens in a way that is not visible outside the screen or it does not open at all. you can see it in the screenshot. how do I solve this problem. i have deleted and reinstalled the game many times and the problem has not improved.
State: 1117
Ticket: 1097087
Platform: PC version / Steam
Game version: Latest
SS:

[exotic meadow]

Reposted for ★—Enno—★ due player id

same problem again. Explanation: With "Future Tycoon" more rent is deducted than the actual rent to be paid

Proof: see photo attached

Platform: Android

State: 1235

IGN: ★—Enno—★

Game version no. v 1.20.60.3291

Ticket Nr: 1097220

[late summit]

Explanation: (required)
Replace any existing heros with gen 16. And restart the application, and visit again hero appointment, you see magic.

Evidence: (optional but really useful)
Attaching a screenshot for that.

If replicable, how: (optional)
Follow the above steps you will find the bug

Platform: (required)
Android

State: (required)
213

IGN: (required)
☬Spʏdɛʀ∆Hawk☬3.0

Game version no# (can be found in the lower left of load up screen - required)
1.20.60.3291 (latest)

Ticket submitted in game: (required)
Not raised ticket.

[timid crypt]

Mining Mayhem Glitched so we could not progress further. Despite being one of the stronger alliances we can’t do anything!!

We took the building but it kicked us all out and went to unoccupied so now we can’t take anything else. 

Evidence :
Screenshot 

If replicable, how :
Please fix this ASAP

Platform :
All versions 

State number :
1110

IGN :
Darth the HQ25

Game version : 
Latest version

ticket submitted in game : 123763652

[tepid raven]

We had mining mayhem today. After we took our first R1 building, it bubbled and said unoccupied. We moved onto the R2 building but it would not let us attack anything. I also clicked on the other buildings that the other alliances were at and we could not hit them either. We all ended up having to leave.

Result: 
We have missed out on individual rewards. We have now no chance of winning the competition as we will be in last place. I don't even know how this can begin to be compensated because it has completely removed our chance of competing.

Evidence :
Screenshot 

If replicable, how :
Please fix this ASAP

Platform :
All versions 

State number :
1110

IGN :
Burns

Game version : 
Latest version

Ticket submitted in game : yes, awaiting response TICKET ID: 1098374

[exotic meadow]

Hello guys we mod report as urgent the bug for MM please remember in bug reporting you should use the correct format, please edit bug in correct format or upvote 🙏

[haughty karma]

Explanation: the game grabs Leon and Ada frags. I am sure I had more before. It happened at least twice. I've heard other players complaining about this issue.

If replicable, how: (optional) in game ticket number 1098473

Platform: (required)
Android

State: (required)
1096 and 871

IGN: (required)
Annunaki

Game version no#
1.20.60.3291

[spring adder]

Explanation: All members get a "message failed" error in chat, although the messages are send. This leads to double messages.
In direct messages it takes several seconds until the message is send.
Already tried fixes: Reload game and device( helps for 30 seconds), switching network (no help), repairing game (same as reload helps for 30 seconds).

Platform: Android (but also iOS as whole alliance is affected)

State: 650

IGN: JoC♡ldntCareLess

Game version: 1.20.60.3291

Ticket submitted in game: 1098831

[stark flicker]

For reminder, please kindly check pins or #🐞︱bugs-how-to-report before post the bugs report

[ruby oxide]

My stamina is not restored, 5 hours have passed and the amount of stamina has not changed
Result: 
I haven’t stamina
Evidence :
Screenshot 

If replicable, how :
Please fix this And give me back the stamina
Platform :
All versions 

State number :
407

IGN :
Hope

Game version : 
Latest version

Ticket submitted in game : yes, awaiting response TICKET ID: 1100697

[craggy briar]

Posted for: sondra5505
BUG: Story Missions
Explanation:
I am unable to do the story line of Ada. Wasn't able to load her. Tried restarting the game, repair game, my game version is up to date. Adding her to trail manually & then attempting story line. I have tried resonating her with Sarge or non reso heroes. I tried using old graphics. This is my 3rd ticket regarding the issue. CS clised my first two tickets without a response.

1st ticket: 01/12/2023 - 1058626 - closed
2nd ticket: 03/12/2023 - 1061812 - closed

IGN: ~Sondra~
State: 653
New Ticket: 1100657
Platform: iPad
Game version: Latest

[nocturne moth]

[When I try to complete an in-game purchase, I can never complete it.] 
If replicable, how: (optional)
[I tapped on the Christmas Star Ascension event, and when I tried to buy, it wouldn’t finish. I filled out all my credit card info, I gave the billing address, and it would not let me hit the done button. ]

Platform: (required)
[Apple IPhone mobile game]

State: (required)
[932]

IGN: (required)
[FunPlus] 

Game version no# (can be found in the lower left of load up screen - required)
[1.20.60.2216 ]

Ticket submitted in game: (required)
[138270268]```

[foggy tinsel]

Explanation: Alliance gold coins are not added to the warehouse,donations and other things don't allow to get gold alliance coins,which makes it impossible to expand alliance

Platform: Android

State: 555

IGN: Ewelina

Game version no: 1.20.60

Ticket submitted in game: ID 1036488

[stark sedge]

Explanation: (required)
alliance did not take R2 in MM but able to still take R3 and R4.

Evidence: ss provided

Platform: (required)
IOS

State: (required)
178

IGN: (required)
Fucek

Game version no# (can be found in the lower left of load up screen - required)
1.20.60.730

Ticket submitted in game: (required)
1102914

Posted for Indrawtf

[tall sinew]

Explanation:
the Santa Claws statue of the Christmas daily sign in isn't in inventory after claiming from the sign in

Evidence:
ss attached

If replicable, how:
no player received it

Platform:
using official PC Version and iOS Version

State:
mentioned player is in 1217 but all states are affected

IGN:
omicron005 

Game version no#
1.20.60.730

Ticket submitted in game:
1103334```

[noble pasture]

I have 13 fragments of the hero Magnus that are needed to open it.But when I go to the all heroes tab, I can't open it, it shows 0 fragments out of 10

Platform: Android

State: 428

IGN: MAGI᭄STER

Game version: 1.20.60.3291

Ticket ID: 1103750

[craggy briar]

Hello! Kindly check DM please ☺️

[hollow siren]

if the two are separate then why is there only 1 cat statue in my backpack that I claim from future tycoon compensation? Where is the cat statue that I claimed today from the daily Christmas event login? Did the cat from the Christmas event have an accident and get hit by a car on the road? There should be 2 cat statues in my backpack if 1 is from the future tycoon claim and 1 is from today's Christmas event claim.

[livid pier]

Explanation: Scrolling doesn't retain its position after clicking on a random item in the collection. Instead, it returns to the top page each time I press the back button.

Evidence: As attached

Platform: Android

State: 1190

IGN: Birb

Game version no# 1.20.60.3291

Ticket submitted in game: 1104058

[near mortar]

What’s the deal with the payment issues? This is super annoying and when will it be permanently fixed? This has been happening on and off (more off) for months now. Explanation: (required)
I can not make a purchase on the game. see the attached picture. this happens 90% of the time the last couple months now.

Evidence: (optional but really useful)
see attached picture

If replicable, how: (optional)
I just attempt to make a purchase

Platform: (required)
IOS

State: (required)
#611

IGN: (required)
Nterface

Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]

Ticket submitted in game: (required)
When I search for this issue it states to go to Discord to report this.

[tall spire]

Explanation: the alliance gold coins are not increasing and have not been increasing since september (maybe even before). we cant build towers or do anything. we thought we could destroy a tower and get it moving but nothing has happened. no matter what the source of the alliance gold coins is, and no matter how much we get, the value doesnt increase. Only change that happened was when we destroyed towers.

Evidence: attached screenshots from September till today

State: 652

IGN: VodkaW (alliance called Revolution)

Game version: 1.20.60.730

Ticket submitted in game: 1104487

[verbal hazel]

Let's keep discussion about bugs in #🐞︱bugs-discussion
To submit a report here please follow the format listed here #🐞︱bugs-how-to-report

Thanks all

[foggy tinsel]

Explanation: Future Tycoon. Laps stopped adding,my laps stopped at 25 I don't remember how many laps I lost,but because the counter stops I can't get the sentinel and the event soon end.

Platform: Android

State: 725

IGN: ༺༂ Aether ༂༻

Game version no: 1.20.60

Ticket submitted in game: 1104956

[agile moth]

Explanation: Future tycoon has ended today but the store was supposed to remain open to redeem gold coins. It is showing a blank page instead.

Platform: All

State: All

IGN: udham

Game version no: 1.20.60.730

Ticket submitted in game: x

[candid relic]

Explanation: Holiday Jubilee
-sign in doesnt work. -firework event supposed to be 3 days (12/31) was only open for 2 (closed 12/30) -Future tycoon store shows blank screen

Platform: ALL
State: 1125
IGN: Kind Lama
Game version no: 1.20.60.730

Ticket submitted in game:
Newest: 1103979 Other: 1103469

[quasi basin]

Explanation:
We are having a firework festival now. For using fireworks we are getting crates with rewards. Help me please with my calculations. For all crates we need 40 fireworks. From daily log in we get 2. And also we have 12 daily fireworks. 12x3+2=38
Couldn’t find 2 more fireworks anywhere. How are we supposed to get final crate?

Platform: all
State: 393
IGN: ※69 iຖ Şຖ໐ຟ๓ຖiค※
Game version: 1.20.60.730
Ticket: 1105378

[bleak mantle]

Explanation: Future tycoon store was supposed to remain open to redeem gold coins. It is showing a blank page instead.

Platform: All

State: All

IGN: Pinky

Game version no: 1.20.60.730

Ticket submitted in game: x

[edgy gale]

Explanation:
after raid finished we got the final result mail but after trying to claim the rewards it was saying „expired“.
Result mail disappeared.

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform:
IOS

State:
S150

IGN:
QueenOfGlitter

Game version no:
1.20.60.2216

Ticket submitted in game:
1105990

[golden radish]

Evidence: Actually there is no ss because it was too fast for "reward expired", and mail suddenly dissappear. As you can see there's only 2 mails (another 1 is from another legion) when usually there's 3 mail for RR rewards, and another 2 I still unclaimed it because I'm afraid it will rewards expired again

If replicable, how: Please give RR rewards as how we (me and my team) trying our best to win but the rewards gone too fast including the mail. 

Platform: All platform

State: 925

IGN: Bad girl Bunbun♡

Game version no# (can be found in the lower left of load up screen - required)
Newest

Ticket submitted in game: 1105988 ```

[charred remnant]

`Explanation: (required)
[unable to open bio hunt. Haven't opened this week at all. Tried preparing game, breaking down building and rebuilding. Done by several members in clan still unable to open bio hunt trap]

Evidence: (optional but really useful)
[see image]

If replicable, how: (optional)
[type here]

Platform: (required)
[ios] other members of leadeaeship tested on pc Android etc still same issue on there ened

State: (required)
[795]

IGN: (required)
[Shy Guy]

Game version no#
[v1.20.60.2216]

Ticket submitted in game:
[1106260]

[graceful fulcrum]

[We are unable to start or schedule the Resident Evil Alliance Bio Hunter event.  We have built the building, but cannot activate the event.]

Evidence: (optional but really useful)
[Error message says "Invalid time" and happens no matter what time is chosen on the "schedule" screen, or if clicking "directly enable"]

If replicable, how: (optional)
[Explained in previous sections]

Platform: (required)
[Android - Google Pixel 6]

State: (required)
[1273]

IGN: (required)
[Xx BEARD xX]

Game version no# (can be found in the lower left of load up screen - required)
[1.20.60.3291]

Ticket submitted in game: (required)
[1106767]```

[serene hollow]

[My laps in Future Tycoon do not contain any Wonder Crate tiles anymore. They disappeared in the sixth stage of the event, and none are appearing in the seventh either. This means I missed out on rewards in the Wheel of Wonders during stage 6, and the same will happen in the last stage.]

Evidence: (optional but really useful)
[screenshots attached]

If replicable, how: (optional)

Platform: (required)
[Android and the official PC version]

State: (required)
[1043]

IGN: (required)
[notacookie] 

Game version no# (can be found in the lower left of load up screen - required)
[1.20.60.730 and 1.20.60.3291]

Ticket submitted in game: (required)
[1104737]```

[umbral sinew]

Explanation:
November 6 (Approximately 1:34 UTC in game) after insect MIGO ended I got an error when claiming stage 3 glory rank reward. When I received the reward that the system sent to the reward store, a system error occurred and I did not receive the reward from my personal rating. There are two rewards that I did not receive: Stage 3 Individual Glory Rank and Typical Individual Rank (from duel event) = 290 Glory.
I have filed a complaint twice in the game and here but until now I have not received a response.

Evidence: (optional but really useful)
You can check my account, I was not able to buy more skins from the MIGO insect shop (last season) because I did not receive glory from stage 3 (I got rank 13).

If replicable, how: (optional)
I want compensation for the Glory I lost ,I want to be compensated for the Glory I didn't receive so I could complete the red bloodsucking worm set. 290 was the number I lost + 60 more glory in my inventory that I couldn't use ( I waited for the problem to be resolved until the store closed) and 15 Behemoth MK1 frags.
Total = 350 Glory + 15 Behemoth MK1 frags.
Platform:
Android
State:
793
IGN:
•DK•
Game version no:
Current game version
V 1.20.60.3291
Ticket submitted in game:
86108253

[kindred bane]

[Monitor journals past level 60 but cant claim chest]

Evidence: (optional but really useful)
[see screenshots]

If replicable, how: (optional)
[type here]

Platform: (required)
[ipad IOS]

State: (required)
[811]

IGN: (required)
[MdntRogueSlacker] 

Game version no# (can be found in the lower left of load up screen - required)
[1.20.60.2216]

Ticket submitted in game: (required)
[1107313]```

[nocturne cargo]

reported for imma

Explanation: No way to earn points for Vehicle Part in SvS nor are there any points given for using Purple Vehicle Fragments such as Piercer/ Ironclad Sentinel / Ravager Fragments

Platform: IOS
State: 893
IGN:ImmaEngaged
Version: 1.20.60.2216
Ticket: 1108011

[sterile star]

[After I clicked to the colony renovation challenge,the game gave me a data error and I can't log in to the game. The troubleshooting steps didn't work]

Evidence: (optional but really useful)
[see screenshots]

If replicable, how: (optional)
[type here]

Platform: (required)
[ipad IOS]

State: (required)
[427]

IGN: (required)
[Smarty Pants] 

Game version no# (can be found in the lower left of load up screen - required)
[1.20.60.2216]

Ticket submitted in game: (required)
[1108221]```

[lilac sluice]

Explanation: Not earn points for Vehicle Part in SvS not are there any points given for using Purple Vehicle Fragments such as Piercer/ Ironclad Sentinel / Ravager Fragments. I used all my own by nothing

Platform: IOS
State: 178
IGN: SeiRyu
Version: 1.20.60.2216
Ticket: 1108372

[stoic sleet]

When you are in a squad exploration mission, most of the time the game runs at 3x speed. It also means that if you click on State Chat and do the Rain of Riches event the gift drops 3x times faster then usually.

Platform: iOS
State: 592
IGN: Domačkis
Version: 1.20.60

I'll update the video after today's Rain of Riches

[lilac sluice]

Reported for Naarak

Explanation: Not earn points for Vehicle Part in SvS not are there any points given for using Purple Vehicle Fragments such as Piercer/ Ironclad Sentinel / Ravager Fragments. I used all my own by nothing

Platform: IOS
State: 178
IGN: Naarak
Version: 1.20.60.2216
Ticket: 1108739

[proven jacinth]

Explanation: (required)
Tycoon coins have been converted to skin tickets. Fine, but at least gave me the chance to spent them on the last day of the event, but the store wasn't accessible then.

Evidence: (optional but really useful)
None, did not realise I should be screenshotting everything. Was also too busy with preparing new years celebrations

If replicable, how: (optional)
No

Platform: (required)
Android AND Pc

State: (required)
1150

IGN: (required)
Davroar

Game version no# (can be found in the lower left of load up screen - required)
v1.20.60.730

Ticket submitted in game: (required)
Dont have one, got told that I should report it in this channel.

[exotic meadow]

REPOST DUE SHOW ID

Report:Missing item

Explaination: Day 18 of Chritmas sign-in not received. The Santa decoration required for the completion of the collection, yet my second character in this state did receive the decoration. Another player in my alliance is experiencing the same issue we have reported it in game through support and got told that the issue will be looked into, the event will end soon, the in game Ticket shows complete but still no decoration received.

Platform: Adriod
State : 1107
IGN : Tiger13
Ticket : 1105482

🔼3 - 🔽 1

[craggy briar]

Reporting for: beautiful086

BUG: Missing Santa Statue
Explanation: The event is almost over and I still don!5 have the Santa Statue from the sign in to complete my collection. CS said they will look into it but still no update:
Platform: Android
State: 1107
IGN: Beautiful086
Game version: Latest
Ticket: 1105268

2 🔼 ; 1 🔽

[vocal coyote]

Explanation: Unable to claim last day sign-in reward of Holiday Jubilee
Evidence: See screenshot
If replicable, how: Press on Sign In (which has a red dot) and you receive the prompt saying "Event has already ended!"
Platform: All platforms
State: 940
IGN: MaryFlexinJane
Game version no# 1.20.60.730
Ticket submitted in game: 1109446
Mod note: uid collected

[empty nest]

Explanation: Mini game announce wrong winner, it was me (Yujin) on ranking, not (алексдок1364)
Evidence: Screenshot
Platform: All platforms
State: 1178
IGN: Yujin
Game version no# 1.20.60.730
Ticket submitted in game: 1109711

[livid pier]

Explanation: Animated sticker counters experienced issues after the server entered maintenance mode. Despite attempting to repair the game and switching to classic UI mode, the problem persists.

Evidence: Attached

Platform: Android

State: 1190

IGN: Birb

Game version: 1.20.60.3291

Ticket submitted in-game: 1109934

[tawdry flint]

Evidence: Video + Screenshot

Platform: iOS

State: 865

IGN: ఞ Fruïт ఞ 

Game version no#: 1.20.70.2233

Ticket submitted in game: 1110597```

[swift hill]

Explanation: (required)
It is not possible to click on the yellow dot on minimap in Survival Royale. Normally, when you click on map, your screen jumps to the place on minimap, but it doesn't do anything if you click on the yellow dot. You cannot quickly center your screen on the building, which is represented with yellow dot. Due to this bug, you have to click near yellow dot and then scroll screen manually to the buildgin.

Evidence: (optional but really useful)
Screenshot attached.

If replicable, how: (optional)
Just try to click on yellow dot on minimap.

Platform: (required)
Android

State: (required)
1175

IGN: (required)
Bara, reproducible on multiple different chiefs.

Game version no# (can be found in the lower left of load up screen - required)
v 1.20.70.33.08

Ticket submitted in game: (required)
1110824

[sleek steeple]

Explanation: Unable to claim last day Sign-in include my Arctic Star 20 days streak

Evidence: See Screenshot

If replicable, how: Press on Sign In (which has a red dot) and you receive the prompt saying "Event has already ended!"

Platform:
All Platforms

State:
Any

IGN:
Galactic (1001)

Game Version no:
Latest

Ticket Submitted in game:
1110831

[vestal mantle]

Reporting for: cryptoking8051

Even achieving rank 168 in future tycoon event, I didn't receive the rewards of top 200 (1000 pearl) as it was supposed after the event was over.

Platform: (required)
Android/iOS

State: (required)
1208

IGN: (required)
STR

Game version no# (can be found in the lower left of load up screen - required)
v1.20.70.3308

Ticket submitted in game: (required)
1111182```

[stark flicker]

Reporting for: grandmacherub

Dreadbeast not giving full rewards on first attack.. I didn’t get the tank part…

Evidence :
Screenshot 

Platform: (required)
iOS

State: (required)
402

IGN: (required)
grandma cherub

Game version :
v1.20.70.3308

Ticket submitted in game:
1111066```

[crimson citrus]

Explanation: (required)
TLDR: I still haven't gotten the points from RR (31st of December)

I got the email about the RR results and clicked the "Read & Claim All" button to get the coins. Nothing happened, so I opened that e-mail specifically and tried to collect them from there and got the error message that the rewards had expired, and then the e-mail disappeared from my inbox! 😮
No coins were retrieved, I still had the 750 coins, that I had prior to trying to claim.
It's maybe worth noting that I had already claimed (and spent) the coins from Legion 2 earlier that day - without any issues.

Evidence:
Kinda hard to give evidence to this really, since the e-mail is gone and I still just have the same coins amount.

If replicable, how: (optional)
N/A

Platform: (required)
Android - Google Pixel 6

State: (required)
520

IGN: (required)
Slughead

Game version no# (can be found in the lower left of load up screen - required)
1.20.70.3308 - Keep in mind that the game has been updated since I made the in-game ticket, so I don't know what version it was before.

Ticket submitted in game: (required)
1106305

[craggy briar]

Posted for: ryu9371

BUG: Recon issue.
Explanation: When reconning, the rss in different bases are all appearing the same. I cant identify which base have lots rss
IGN: Ryu
State: 1277
Ticket #: 111192
Platform: Android
Game version: Latest
Screenshots:

[weak dune]

Explanation: During Alliance Duel today at 13.00 UTC, the system use different tempest arms stats, instead use my march heroes used different heroes to calculate tempest arms. After i removed and set again the tempest arms on the heroes the report start to work well.
IGN: Kuzlai
State: 459
Ticket #: 1112199
Platform: Android, iphone, Windows
Game version: Latest
Screenshots:

[wicked socket]

Explanation: (required)
The battle reports are showing the wrong heroes in the tempest Gear section.
This happend today in the Alliance duel. All the reports had the same, wrong, Heroes shown at the tempest.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
Do an attack, and check if the Heroes shown are the same.

Platform: (required)
Android

State: (required)
467

IGN: (required)
Lefty

Game version no# (can be found in the lower left of load up screen - required)
V1.20.70.3308

Ticket submitted in game: (required)
1112181

[craggy briar]

Posted for: pitbro

Explanation:
Same problem with the yellow dot on Survival Royale, the Red sign for special Airdrop rewards crate spawn is not possible to click also. Normally, when you click on map, your screen jumps to the place on minimap, but it doesn't do anything.

Platform: Android

State: 1175

IGN: Bara

Game version no#: v 1.20.70.33.08

Ticket: 1112303

2 🔼 ; 1 🔽

[twin vessel]

Explanation:
30 minutes before Monitor's journals event ends I bought "Advanced Journal" expansion for 499 crystals.
It should give me crate with random rewards for every extra level above 60.
I opened 68 levels. So I must receive 8 crates.
But in result I have none of them.
Where is my 8 crates???

Platform: PC

State: 1214

IGN: Losharik

Game version no#: v 1.20.70.748

Ticket: 1112414

[surreal imp]

Explanation: (required)

All my survival coins disappeared from my backpack. They weren't even recycled.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
256

IGN: (required)
Frizkallah

Game version no# (can be found in the lower left of load up screen - required)
V1.20.70.3308

Ticket submitted in game: (required)
1112563

[haughty plank]

Posted for: madhattersnips

Explanation:
Trying to upgrade my troops. Working on getting t12 hunters, and I can’t get anymore cubes even though there is no limit for the plasma side of conversion.

Platform: IOS

State: 334

IGN: M@d H@Tt€R

Game version no#: v 1.20.70.2233

Ticket: 1112766.

[fringe dust]

Explanation: (required)
As reported countless times over the years, Alliance Showdown battle-engine is outdated and broken.
It allows "0 troops left" on both sides resulting as defeat of one side. That transitions to next 0 troops fight taking 1 attack chance from the opponent for nothing.
Remember, Alliance Showdown is 2 fight chances system for each participant so it's highly unfair to allow 0 troop empty fights to take 1 of 2 fight chances.

Evidence: (optional but really useful)
Screenshots show it all.

If replicable, how: (optional)
Alliance Showdown battle-engine is old, broken, never fixed and never revised for years.
Delete the event or fix and update it.
Absolutely major critical bug is directly affecting the fundamental mechanic of this event for years.

Platform: (required)
Android

State: (required)
362

IGN: (required)
majers

Game version no# (can be found in the lower left of load up screen - required)
latest

Ticket submitted in game: (required)
1113492

[half veldt]

[when I scout the settlement in the version I have that the person has no resources, when the attack occurs, the loot is 20m, it works both ways, I show that there is 200m in the settlement and the loot is up to 30k]

Proof: (optional, but really useful)
[Write here]

If replicateable, how: (optional)
[Write here]

Platform: (required)
[Android.Redmi note 9pro

Status: (required)
[1242]

IGN: (required)
[Anioł Śmierci.]

Game version # (can be found in the lower left corner of the loading screen - required)
[v 1.20.70.3308]

Ticket sent in game: (required)
[1113619]

[minor elm]

Posted for bennyg

Explanation:
Couldn't move during Survival Royale.
Icon to March was missing from every other building

Evidence: see ss

Platform: Android, Redmi Note 8 Pro

State: 19

IGN: bennyg

Game version no# (can be found in the lower left of load up screen - required)
1.20.70.3308

Ticket submitted in game: 1113617

[frosty tree]

Explanation: Rewards from the reservoir raid were not recieved for winning,
and the other members did not even
get a message saying that legion 1 even had a battle so they missed out on the basic rewards

Evidence: (optional but really useful)
[we all have screen shots of the missing rewards
and some have screen shots of not even getting any rewards if they were not in the battle]

If replicable, how: (optional)
[No rewards were recieved by the alliance for winning the RR]

Platform: android, pc, ios all had the problems
State:
[29]

IGN: (required)
[2625551]

Game version no# (can be found in the lower left of load up screen - required)
[1.20.70.3308 ]

Ticket submitted in game: (required)
[111238]

[lone current]

Posting for player Shaw

Explanation:
Recons do not work. I scouted many players but the reports are exactly the same according to rrs.

Evidence:
Screenshots

If replicable, how :

Platform :
IOS

State :
1275

IGN:
Shaw

Game Version:
Latest

Ticket submitted:
1114792

[dry tartan]

Explanation: Rewards from the reservoir raid were not recieved for winning,
and the other members did not even
get a message saying that legion 1 even had a battle so they missed out on the basic rewards

Evidence: (optional but really useful)
[we all have screen shots of the missing rewards
and some have screen shots of not even getting any rewards if they were not in the battle]

If replicable, how: (optional)
[No rewards were recieved by the alliance for winning the RR]

Platform: android, pc, ios all had the problems
State:
[29]

IGN: (required)
[2309066]

Game version no# (can be found in the lower left of load up screen - required)
[1.20.70.3308 ]

Ticket submitted in game: (required)
[1115887]

[kindred bane]

[I got attacked even if i have peace flare on]

Evidence: (optional but really useful)
[see screenshot]

If replicable, how: (optional)
[type here]

Platform: (required)
[Android]

State: (required)
[811]

IGN: (required)
[Slacker19] 

Game version no# (can be found in the lower left of load up screen - required)
[1.20.70.3308 ]

Ticket submitted in game: (required)
[1115995]```

[livid pier]

Explanation:
Trying to appointment governor being r5 of winning alliance in svs but I couldn’t.

Platform: IOS

State: 1209

IGN: Frida

Game version no#: v 1.20.70.2233

Ticket: 1116056

[errant cypress]

Explanation: King of the Hill isn't functioning correctly. It took me 30 attempts to clear 1 building against the games soilders. I had more power.

Ign: 73610699
State: 597
Platform: Android
Version: 1.20.70.3308
Ticket number: 1116842

[teal spindle]

Explanation: KotH: The assignment of the players to the buildings didn't work correct. The players were always deleted from the buildings even though we owned it. So my team and me ran out of food and we were forced to watch without being able to do anything. This was the second time that this happened.

IGN: 50306162
State: 509
Platform: Android
Version: 1.20.70.3308
Ticket number: 1116968

[lone current]

Posting for a player

Explanation:
At KoH enemy had extreme stats according to attack amplification. The enemy was slightly weaker but that stat was giving extreme advantages. There are no available resources to buy to get those amount of stats. Due to this bug he was invincible. All the other stats were by far weaker.

IGN: 93204707
State: 845
Platform: IOS
Version: 1.20.79.3308
Ticket Number: 1117202

[livid pier]

Explanation: SVS visor malfunction and governor attribution
Evidence: screenshot
Platform: PC
Status: 1086
IGN: oOcooltitiOo
Game version: v 1.20.70.748
Ticket submitted in game: 1117631

[sterile star]

Migo tasks for escort mission have not reset.Which means that I lost points,my migo ranks and rewards.

Evidence:  See screenshots below

If replicable, how: (optional)
[Type here]

Platform: (required)
IOS

State: (required)
1094

IGN: (required)
SueJoon

Game version no#: 1.20.70.2233

Ticket submitted in game: (required):  1118668```

[tawdry flint]

When the player selects the State they want to move to, a message appears that says: "data verification failed". 

Evidence: Video

Platform: Android 13 and PC

State: 1144

IGN: skynet

Game version no#: 1.20.70.3308

Ticket submitted in game: 1117758```

[empty nest]

Explanation: Topup 5k diamonds, money deducted, but didnt receive diamonds
Evidence: Screenshot
Ign: Yujin
State: 1178
Platform: Android
Version: 1.20.70.3308
Ticket submitted in game : 1118991

[carmine pumice]

Explanation:
Having an issue with settlement recon since yesterday (08/01/23) started around 17-18UTC, the recon report didn't show the amount of Gas which the settlement have

Evidence: screenshots

Platform:
Tested on all platforms
IOS, Android, official PC version

State: 1195 & 1245

IGN: AliEndless

Game version no# latest version for every platform

[foggy tinsel]

Explanation: SVS Prepare Stage - Replacing aircraft parts did not add points in preparation.

Platform: Android

State: 146

IGN:SEKTUS

Game version no: 1.20.70

Ticket submitted in game: 1109935

[boreal warren]

- It’s very hard to play King of the hill when players marches disappears while marching and players are not able to click on building no matter how many times they click, what causes them to lose time and fights. 
- Sometimes all players can see is tons of march skins stuck on top of buildings what is making it even harder to click on building. 
- Every time Koth starts there’s small text box on top of the icon that doesn’t go away no matter what. It’s stuck.
This is general issue for the whole state.

Platform:
IOS and official PC version

State:
244

IGN: 
༺ PONDA ༻

Game version no#: 1.20.70.2233

Ticket submitted in game: 1121339```

[minor elm]

Explanation: Tempest arms section showing wrong heroes and arms, they are from the last opened report. All 3 screenshots are from the same battle, as you can see from the first line. This makes this section of the battle report confusing and totally useless.

Evidence: screenshots

Ign: doesn't matter tested on several accounts and at different times.

State: 589

Platform: Android

Version: 1.20.70.3308

Ticket number: Ticket ID 1120499

8🔼 0🔽 (previous post)

[silk portal]

When looking at rallies menu and checking them in cases like fiends or behemoth rallies, the first rally dissapears and even if trying to scroll back to it its impossible to access it again until you re-enter the rallies menu, regardless wether you join more than 1 rally/launch a rally or not. Its like that since long time now and that's annoying.

Evidence: (optional but really useful)
Videos shown below

If replicable, how: (optional)


Platform: (required)
Android, ASUS ROG 5

State: (required)
811

IGN: (required)
⛧⚞ωιкα ᓚᘏᗢ⚟Z♡

Game version no# (can be found in the lower left of load up screen - required)
1.20.70.3308

Ticket submitted in game: (required)
1121709```

[livid pier]

Explanation: Unable to move in POW (happened twice since yesterday), keep receiving error "Troops cannot reach the target." It's like playing a game with a ping of 9999ms, but I can see the team and enemy logs when they get killed or use buffs. Already checked my connection and switched to 4G and 5G; internet is stable because I have no issues with daily tasks in SOS.

Evidence: As attached

If replicable, how: Restart the game

Platform: Android

State: 1190

IGN: Birb

Game version no#: 1.20.70.3308

Ticket submitted in-game: 1123025

[minor elm]

Posted on behalf of General Erwin

Explanation: During pow enemy marches will have an absurd attack amplification stats. 69.1 percent in one and 74 percent in others. I then sought the player to attack again and it was back below 4 percent.

Evidence: screenshots

Ign: Apache Heli Ryan

State: 971

Platform: iOS

Game version number:1.20.70.2233

Ticket number: 1123047

[thin onyx]

Explanation: (required)
Behemoths not displayed in the main Battle Report. They can be shown by navigating to any of the other magnifying glass icons and then going to the behemoth tab. Doing this seems to cause the report to go a little crazy when trying to close the overlay.

Evidence: (optional but really useful)
Screenshots are from the same report.

If replicable, how: (optional)
Look at the battle reports.

Platform: (required)
Android

State: (required)
658

IGN: (required)
Auto

Game version no# (can be found in the lower left of load up screen - required)
1.20.70.3308

Ticket submitted in game: (required)
11223130

[real slate]

Explanation: (required)
Light mode gone from the game.

Evidence: (optional but really useful)
Screenshots.

If replicable, how: (optional)
Open game and its not there.

Platform: (required)
Windows

State: (required)
940

IGN: (required)
MaryJane

Game version no# (can be found in the lower left of load up screen - required)
v1.20.70.748

Ticket submitted in game: (required)
1123310

[exotic vapor]

Explanation:
When you use the 25% march speed up it doesn't actually speed up the march by 25% but by 20%

Evidence:
Left screenshot is when I press get and use and right screenshot is right after.

Replicable:
Just use 25% speed up and you will see its only 20%

Platform:
PC

State:
704

IGN:
Mr. Pepe

Game version:
v1.20.70.748

Ticket submitted in game:
1123483

[lone current]

Explanation :
Sometimes the screen locks and i can't move my camera to any direction. To fix this issue i have to unlock building movements and move slightly a building.

Evidence:
Not provided since it's just a static picture

Replicable:

Platform:
IOS

State:
845

IGN:
Valar morghulis

Game Version:
1.20.70.2233

Ticket Submitted in game:
1124320

[jaunty tendon]

Explanation: (required)
Buying the chief badge crates replaces existing crates in the backpack. before I had 500 crates with 5 badges each and 1 certificate of honour, after buying 2 crates in feeding frenzy I have 502 crates with only 3 badges and 0 certificates. UPDATE: looks like crates seem to be downgraded during one of the latest updates on game. I checked on my other accs. Crates have the same names, so there is messed something up!! I used cash to get those 500 crates with the certificates during christmas-event, now they are gone!!!

Platform: (required)
PC, iOS, Android

State: (required)
884

IGN: (required)
Horas

Game version no# (can be found in the lower left of load up screen - required)
1.20.70.2233

Ticket submitted in game: (required)
1124353

[boreal warren]

Every time player sent recon and got report of other players settlement, gas was missing between rss in the report. 

Evidence: 
See screenshots

If replicable, how: 
Fix bug and make reports show correct information.

Platform: 
IOS

State: 
197

IGN: 
She Mike

Game version no#
1.20.70.2233

Ticket submitted in game: 
1123756```

[flat sparrow]

Troops didn’t get healed after alliance duels finished, which costs players resources and time/speedups.

Evidence: (optional but really useful)
-

If replicable, how: (optional)
-

Platform: (required)
Android

State: (required)
823

IGN: (required)
Dark Crystal

Game version no# (can be found in the lower left of load up screen - required)
1.20.70.3308

Ticket submitted in game: (required)
1125501```

[lapis dawn]

Plutons not showing up already more than 25 hrs in 1144
And in other states in our batch too

Evidence: (optional but really useful)
-

If replicable, how: (optional)
-

Platform: (required)
Android

State: (required)
1144

IGN: (required)
unlucky 

Game version no# (can be found in the lower left of load up screen - required)
1.20.70.3308

Ticket submitted in game: (required)
1125703```

[cedar rose]

Explanation:
when a message appears that Pluto has appeared, I log into the event, but it is not there. And there is no discount on bullets .I spent a lot of bullets, but because Pluto is not on the screen, I couldn't win the skin

Evidence: screenshot

Platform:
Android

State:
1048

IGN:
Lisica

Game version no#:
1.20.70.3308

Ticket submitted in game:
1126105

[tawdry flint]

Evidence: Screenshot & Video

Platform: PC

State: 346

IGN: Botev

Game version no#: 1.20.70.748

Ticket submitted in game: 1122992```

[scarlet cradle]

Explanation: In “Path of water” event, it does not reviving marches . This happened second time with me and evidence is recorded in video. Really unhappy with Developers and testers of this game . Specially QA team.

Evidence: Please watch video and keep your eye on march 1.

If replicable, how: No idea it is a bug.

Platform: (required) IOS

State: 928

IGN: Beast( NPC )

Game version no# 1.20.70.22.33

Ticket submitted in game: 1127030

[scarlet cradle]

Explanation : Error when buying bundle/skin event. It says "Error retrieving information from server"

Evidence : SS

If replicable, how : Please fix it

Platform : Android

State : 847

IGN : Persephone

Game version : Newest

Ticket submitted in game : 1128285

[lapis dawn]

Plutons showing up every 2 days in 1144 and in other states in our batch.

Evidence: (optional but really useful)
-

If replicable, how: (optional)
-

Platform: (required)
Android

State: (required)
1144

IGN: (required)
unlucky 

Game version no# (can be found in the lower left of load up screen - required)
1.20.70.3308

Ticket submitted in game: (required)

1128744```

[frozen juniper]

Posted on behalf of TiTaKa

Explanation: Alliance gold isn’t getting fill. We had donated to traps, demolish towers and alliance gold doesn’t change.

Evidence: SS

If replicable: Daily

Platform: android but affect all members

State: 555

IGN: TiTaKa

Game version: latest

Ticket submitted in game: 1129047

[bright crescent]

Posted on behalf of Athena ¥

Explanation:
Missing my ascended tempest arms

Evidence:
Screenshot has been attached below

Platform:
Android

State:
847

IGN:
persephone

Game version no#
1.20.70.3308

Ticket submitted in game:
1129717

[median tulip]

[In the new tempest arms mini game it is clearly not designed for computers, but does operate slightly but extremely dis-functionally. The Crafting Bench does not follow the cursor correctly, being delayed. But it's more like it just moves way slower than the cursor.]

Evidence: (optional but really useful)
[VIDEO]

If replicable, how: (optional)
[Get on the game on the PC version, go to your system mail and follow the link to the mini-game through your computer and play the game.]

Platform: (required)
[Windows 10 Computer]

State: (required)
[S#1281]

IGN: (required)
[ANebula915] 

Game version no# (can be found in the lower left of load up screen - required)
[v1.20.70.748]

Ticket submitted in game: (required)
[1129940]```

[pure jackal]

Bounty Blast sounds still running on the background even after exiting the event page, they to noisy and distracting.

Evidence: (optional but really useful)
Video 

If replicable, how: (optional)
Just fix it .

Platform: (required)
Android

State: (required)
1040

IGN: (required)
-SLIM-

Game version no# (can be found in the lower left of load up screen - required)
1.20.70.3308

Ticket submitted in game: (required)
1129992```

[stark flicker]

I spent 80 attempts on 60 some odd attempts to get the last orange vehical from the war factory, and after I spent those attempts it told me I still needed 39 attempts

Platform: 
PC 

State: 1066

IGN: 
Kanny Bill

Game version no# 
1.20.70.748

Ticket submitted in game: 
1129591```

[foggy tinsel]

Explanation:
For a few days now I have noticed that the statue ring is missing,I have to remove it and build it again for it to appear

Platform:Android

State: 725

IGN: ༺༂ Aether ༂༻

Game version: 1.20.70

Ticket: 1129722

[frosty orbit]

Explanation: After last State vs State war, I went to the metamorphix page to grab all the rewards from warfare beta (370 White mosquitos) Grabbed all them with my 88% completion, but when I went to the upgrade window they weren't there. The animation of grabbing them showed but they were MIA. So im now without the most important material for this whole metamorphix event. Please help me get what i deserve. Thanks

Evidence: SS

If replicable, how: cant be replicated

Platform: Android - Samsung s23 ultra

State: 1207

IGN: ★☆Melon Pabs☆★

Game version no# 1.20.70.3308

Ticket submitted in game: 1115678

[lone current]

Those pictures attached to the above

[boreal warren]

Explanation:
As can be seen in a video added to this bug report, player had already enough fragments for an upgrade of hero Eva but game wouldn't let player upgrade hero until they got an extra fragment as game forced them to get it. This caused player to lose fragments and as well frustrated and confused.

Evidence:
See in video what is added to this bug report.

If replicable, how:
Fix the bug and return fragments player lost because of this bug.

Platform:
IOS

State:
1094

IGN:
SecretLilOnion

Game version no#
1.20.70.2233

Ticket submitted in game:
1130353

[main cove]

Explanation:
Completed all possible upgrades in the exploration project for the current migo however the badge only shows 86% complete.

Evidence:
Screenshot

Platform:
Android

State:
406

IGN:
Beechy

Ticket:
1129197

[cobalt leaf]

My alliance's rank in throwdown haven't change the last two events even tho we got rank 3 in both 

Evidence: 
Screenshots

If replicable, how: 
Please fix our rank

Platform: 
Android

State: 
834

IGN: 
Valkiria

Game version no# 
v.20.70.3308

Ticket submitted in game: 
1128206```

[sturdy aspen]

Explanation: (required)
When trying to build alliance tower to the spot as marked, an error "The alliance HQ cannot be placed" appears. As such towers cannot be placed on that said spot. There are no enemy alliance towers adjacent to the spot, no gathering or any items on that spot. It shows green when I am about to place the tower as well.

Evidence: (optional but really useful)
Please see screenshot

If replicable, how: (optional)
NA
Platform: (required)
IOS, IPad Pro 12.9"

State: (required)
All

IGN: (required)
♛♋ Şashimi ♋︎★

Game version no# (can be found in the lower left of load up screen - required)
V 1.20.70.2233

Ticket submitted in game: (required)
1131909

[runic fjord]

Explanation: (required)
After leaving alliance that was participant in KotH Tier match Legion 1, game starts to crash on all members in that alliance. Other accounts that is logged-in to a different alliance (including the one that left) can still login normally. Game will keep throwing 'Data Error, please restart your game (120000)' error message. Repair game doesn't help.

Evidence: (optional but really useful)

If replicable, how: (optional)
Register member in KotH Tier Legion 1 as participant. Participant Leave Alliance. All other members in that alliance will not be able to login.

Platform: (required)
IOS,Android,PC,MacOS

State: (required)
276

IGN: (required)
norkal

Game version no# (can be found in the lower left of load up screen - required)
1.20.80.2262

Ticket submitted in game: (required)
1132048

[livid pier]

Explanation: In the new report feature, attempting to watch a report results in an endless loop stuck at turn 5, preventing any further progression.

Evidence: Attached screenshot.

If replicable, how: NA

Platform: Android, PC

State: 744

IGN: Warrior.

Game version no#: 1.20.80.766 (pc), 1.20.80.3338 (Android)

Ticket submitted in game: NA

[analog raven]

Explanation: Behemoth Material Discount from the rewards center is not working.

Evidence: Attached screenshot.

If replicable, how: NA

Platform: iOS

State: 365

IGN: Digi

Game version no#: 1.20.80.2262

Ticket submitted in game: 1132737

[coarse perch]

Explanation:
Can't use biobatteries even tho I got the right amount

Evidence:
See screenshots

Platform:
Android

State
251

IGN
Mr_Jonas

Ticket
1132883

[livid pier]

Bug reporting for @tawny coyote

Explanation: Conducted a test rally on an inactive account. The rally lead, a 143M power behemoth, was absent in the report. Instead, a joining behemoth with 50-60M power was displayed as the lead.

Evidence: Attached screenshot.

Platform: Android, iOS.

State: 753.

IGN: ☆ł₵Ɇ☆Vł₭ł₦₲☆

Ticket: NA

[winter hound]

Explanation: Behemoth material discount from effortless progress not working

Evidence: Screenshot

Platform: Desktop App

State: 450

IGN: Alleby

Game version no: 1.20.80.766

Ticket no: 1133428

[solemn ember]

Explanation:
The names of the Mails are in different sizes

Evidence:
see the screenshot

If replicable, how:
Make the font in equal sizes

Platform:
android Samsung S20 plus

State:
1120

IGN:
abood1

Game version no#
1.20.80.3338

Ticket submitted in game:
1133474

[icy stone]

Explanation:
game laggy and buggy when marching and fixes in game when touching screen - video shown in survival royal

Evidence:
attached video

Platform:
Andriod

State:
751

IGN:
Paeyro ~_~

Game version no#
1.20.80.3338

Ticket submitted in game:
Recommended to player to complete in game ticket

[safe forge]

Explanation:
Game doesn't finish loading and stops player from logging in during alliance duel

Evidence:
Screenshot attached below

If replicable, how:
Fix the log in issue

Platform:
Android

State:
782

IGN:
Dilz : )

Game version no#
1.20.80.3338

Ticket submitted in game:
1133558

[lost rain]

Evidence: Screenshot provided below.

If replicable, how: Alliance Members who finished within Top 100 did not receive the reward as well.

Platform: iOS - Mobile

State: 965

IGN: Bus

Game version no: v1.20.80.2262

Ticket submitted in game: 1134007 ```

[bronze moat]

Explanation: (required)
Battle tab of the alliance logs are repeating the first 5 logs. Other tabs have been unaffected.

Evidence: (optional but really useful)
See video below

If replicable, how: (optional)
[type here]

Platform: (required)
Iphone 13 pro max

State: (required)
248

IGN: (required)
.소금.

Game version no# (can be found in the lower left of load up screen - required)
v 1.20.80.2262

Ticket submitted in game: (required)
1134901

[foggy tinsel]

Evidence: Video below 

Platform: Android

State: 725

IGN: ༺༂ Aether ༂༻

Game version no: 1.20.80

Ticket submitted in game: 113493

[true elm]

Upgrading Behemoth Institute to above lvl 10 it says that I need to have my HQ at Plasma Level 10 but the details of the Behemoth Institute show that there are heaps of other levels to upgrade before getting to Plasma Behemoth Institute.
Evidence:
See screenshots

If replicable, how: just view the items detailed and shown in screenshot. 

Platform: (required)
iPhone 15 Pro Max running latest iOS

State: (required)
276

IGN: Grendel

Game version no# (can be found in the lower left of load up screen - required)
1.20.80.2262

Ticket submitted in game:
Not submitted because CS are useless. 
[Provide your ticket number here]```

[vital wyvern]

Explanation: Rallies are pulling the lowest/weakest or random behemoths while garrisoning, instead of pulling the strongest.

Evidence: see screenshots

Platform: Android

State: 726

IGN: MadCowDisease

Game version no# 1.20.80.3338

Ticket submitted in game: 1135311

[boreal warren]

Player got bundles with statue tickets when they were in sale and maxed their statues, after they maxed statues they hid it from their settlement so they can move them to their Island so they can get splendor points. Once they took statues back out on island, statues returned to level before they got upgraded.

Evidence: 
See screenshots/ can be seen level of statues and that statue tickets are gone

If replicable, how: 
Fix issue with statues and return player statue tickets they paid for so they can upgrade their statues once issue is fixed.

Platform: 
Android

State number: 
971

IGN:
W.B52

Game version no# 
1.20.80.3338

Ticket submitted in game:
1. #1129774
2. #1130603
3. #1133835

[boreal warren]

Screenshots to report (apologies, discord was mean)

[boreal warren]

While playing Alliance duel player had visual bug where march for the rally on the map was showing Travis while there was no single Travis in the rally.

Evidence: 
See screenshot

If replicable, how: 
Fix the bug

Platform: 
IOS

State number: 
244

IGN:
Pink

Game version no# 
1.20.80.2262

Ticket submitted in game:
1135694```

[vagrant stone]

After winning SvS the victorious alliance was not able to assign a Governor nor did a Governor get assigned by default after the 2h period. The capital also does not display any alliance tag and appears to be vacant even though the „hall of fame“ log shows the respective alliance as Governor for the date 2024/01/20


Evidence: 
See screenshot


Platform: 
PC version but also Android

State number: 
1150

IGN:
serian

Game version no# 
1.20.80.766

Ticket submitted in game:
1137685```

[scarlet cradle]

Explanation : Unable to buy at operation resurgence store, not only me but all feel the same

Evidence : SS and Video recorded below

If replicable, how : If you fix this, make the store longer so we will able to buy from store using our coins

Platform : All

State : All who have operation resurgence

IGN :

Game version : Newest

Ticket submitted in game : 1138853

[sacred haven]

Explanation:
Data error when joining KOTH and didn't get a rewards

Evidence:

If replicable, how:

Platform:
All Platform

State number:
all states (original state 429)

IGN:
Kodok

Game version no#
1.20.80.766

Ticket submitted in game:
1139115

[quick trench]

Explanation: (required)
I was playing King of Hill event with my team then suddenly game showed me a screen for restart. I clicked and then tried to get in KOH but same error again..Then again and again. My team and me lost all event because of that error. I lost gifts which one i would won

Platform: (required)
Android

State: (required)
81

IGN: (required)
NeverSayDie

Game version no# (can be found in the lower left of load up screen - required)
1.20.80.3338

Ticket submitted in game: (required)
5281368

[winged flicker]

Explanation:
After Koth ended after being kicked and not being able to enter towards the end of the event, it showed none of the alliances got any points. No mail came after battle ended like it usually does.

Platform: PC/android/IOS

State: 420 (other opponents were also affected)

IGN: Visca

Game version: latest

Evidence: screenshot below shows battle after with 0 points. But screenshot during shows alliances have points

Ticket: 1139398

Hey guys. Please upvote the relevant bug forms that applies to you. We can head over to #🐞︱bugs-discussion for chatter

[lofty sierra]

Explanation:
Our Koth Match at 14 utc ended being kicked and not being able to enter towards the end of the event. Eventpage shows Legion 1 ended up with 0 points. Our Legion 2 which was at the same time has points and game Mail. No mail for Legion 1 came after battle ended like it usually does.

Platform: PC/android/IOS

State: 1078

IGN: Bumblebee

Game version: latest

Evidence: screenshot below shows battle after with 0 points. And screenshot about Legion 2 Mail, no Mail about legion 1. Also Screenshot about the Data Error.

Ticket: 1139287

[remote heath]

Explanation:
Data error at KOTH. Kicked out and no re-entry possible. Result 0 points for all three alliances and no rewards received.

Evidence:

If replicable, how:

Platform:
All platforms

State number:
All states

IGN:
Hexe_

Game version no.
newest

Ticket submitted in game:
1139491

[slate hazel]

Explanation:
Legion 1 KoH - our whole team was kicked out with 6 minutes remaining. Nobody could re-enter the event. We were in the lead and due to win.
At 14:00 it said “Battle ended” - no result, 0 points, no rewards received.

Platform: iOS, android, pc

State: 194

IGN: Fire| Storm

Game version: latest

Evidence: screen shot shows data error at every attempt to rejoin the event. 2nd screenshot at end of battle, no result.

Ticket in game: 1139361 & 1139446

[eternal kestrel]

Explanation: connection not possible

Evidence: image

If replicable, how: (optional)

Platform: ios on iphone 12

State: 1122

IGN: opri

[storm basin]

Explanation:
Legion 1 KotH - our whole team was kicked out with 6 minutes remaining. Nobody could re-enter the event. We close between win and 2nd place, the last minutes were crutial.
Now it says “Battle ended” - no result, 0 points, no rewards received and we didn't finish KotH which means it's ruined for next KotH since the others in our group did finish their KotH.

Platform: iOS, android, pc

State: 1077

IGN: ◥◣༺Sash༻◢◤

Game version: v.20.80.3338

Evidence: screen recording shows data error at every attempt to rejoin the event. 2nd screenshot at end of battle, no result, and screenshot of our group

Ticket in game: 120152319 and 120154056

[boreal warren]

Explanation:
When player logged into their game, the red maple trees started to glitch to the point where they were sometimes not showing and even after restarting game glitch is still there.

Evidence:
See video

If replicable, how:
Fix the bug

Platform:
Android

State:
244

IGN:
《• Spider-Man •》

Game version no#
1.20.80.3338

Ticket submitted in game:
1140026

[foggy path]

Explanation
There are still mistakes at the KoH event.

1. Fortresses / buildings are not clickable, especially the buildings on the water
2. Assignment of rulers to buildings not possible.

Thats a real problem that affects the gaming experience very negatively.
Point 2 = scribe assignment has many errors, when I assign one building, another player is removed from the assignment or even several, some buildings cannot be assigned at all, automatic assignment does not work, assignments are all deleted again and again.

Evidence
I can show videos if needed, but to big to upload it here.
Ask other players at other states, they have the same problem

Platform
iOS

State
781

IGN
Logotown & Logotown2 (both the same problem different Legions)

Game version
1.20.80

Ticket in game
1141578 & 1141815

[bright crescent]

Posting on behalf of Malllow

Explanation:
For the 3rd TD event in a row, my alliance has not been promoted to Contender Tier, even when all the requirements are met. We have finished in the top 3 every time, and we have maxed all the alliance points for the rewards by far.. But still.. stuck in Rookie.

Evidence:
Screenshots have been attached below

Platform:
Android & PC

State:
725

IGN:
Mallow

Game version no#
1.20.80.3338

Ticket submitted in game:
1118300

[exotic meadow]

Effortless progress: I have completed all study eccept one ,but the counter into seasonal badges-strategic mastermind write 96/100  when it should write  99/100

Evidence: (optional but really useful)
See screenshot and video

If replicable, how: (optional)
Please fix this issue or I can’t finish seasonal badge and lost  points

Platform: (required)
Android and official PC 

State: (required)
428

IGN: (required)
MAGISTER

Game version n:1.20.80.3338

Ticket submitted in game: (required)
1141259

[lusty marten]

Our state was victorious during SvS this past Saturday,  however we do not have access to the governor's mansion or associated perks.

Evidence: (optional but really useful)
See screenshot 

If replicable, how: (optional)


Platform: (required)
PC and Android

State: (required)
1150

IGN: (required)
Serian

Game version no# 
v.1.20.80.766


Ticket submitted in game: (required)
1137685

[brittle shoal]

Explanation: Azurtane Heist doesn't have an equalize button for marches. Account has T11 infantry and hunter but T10 riders. Sliders are not responsive to reduce infantry/hunters to add hunters.

Platform: iPad version 17.2

State: 1125

IGN: Kloov

Game version no# 1.20.80.2262

Ticket submitted in game: 1142200

[exotic meadow]

Effortless progress: I have completed all study now ,but the counter into seasonal badges-strategic mastermind write 97/100  when it should write  100/100
Costumer service ask me to finish all study because I have same bug yesterday but miss  1 study, they ask me to finish and check it the bug its fixed ( I have always the issue)

Evidence: (optional but really useful)

Costumer service ask me to finish all study because I have same bug yesterday but miss  1 study, they ask me to finish and check if the bug its fixed (see ss of costumer service reply) they ask also to edit new bug report if I finish all and have always bug. I add screenshots and video 


If replicable, how: (optional)
Please fix this issue 

Platform: (required)
Android and official PC 

State: (required)
428

IGN: (required)
MAGISTER

Game version n:1.20.80.3338

Ticket submitted in game: (required)
1142452 new ticket
Old ticket  1141259

[desert wasp]

Battle report: it has replaced my energy conversion units from garage to barracks.

Evidence: (optional but really useful)
i add screenshots 

If replicable, how: (optional)
pls fix an issue to don't mislead people

Platform: (required)
Android and official PC

State: (required)
193 (also problem noticed in 574 can assume it's not local one)

IGN: (required)
xopxsam

Game version n: 1.20.80.3338

Ticket submitted in game: 1143175

[pine scaffold]

Explanation :
In behemoth annihilation event damage points got suddenly lower for same march ( same troops capacity, same heroes ) and kept happening for 5 rounds

Evidence :
Screenshot attached below

If replicable, how :
please look in to this and fix the issue

Platform : iOS

State : 249

IGN : Fist of fury

Game Version : V 1.20.80.2262

Ticket submitted in game : 1144113

[empty nest]

Explanation: (required)
Mini game ranking error, First try get 1070 points, system didn't update my ranking to top 1. Second try get 703 points, system didn't update my ranking to top 1 too.

Evidence: (optional but really useful)
Screenshots

Platform: (required)
Android and PC

State: (required)
1178

IGN: (required)
Yujin

Game version n: 1.20.80.766

Ticket submitted in game: 1144219

[dusty grove]

Explanation:
Same formation and number of troops sent/used, also no change in talents but the 12 utc Annihilation Awaits gave more points than the 18 utc one for solo attack. I did tested it on my other account and encountered the same issue. 12 UTC has higher points than 18 UTC.

Evidence:
Screenshot attached below

Platform:
Android

State:
1100

IGN:
A R I S

Game version:
1.20.80.33380

Ticket submitted in game: 1145403

[exotic meadow]

At the third stage, migo - Chaos War closed all the events of the first week in Blood Sports, taking 3rd place in the state and 4th place in the interserver, which should have given the maximum number of points.

Evidence: (optional but really useful)
See screenshots 

If replicable, how: (optional)
Please fix the bug, I can't match the player from the first place in order to get the maximum rewards. Other player in my alliance have same bug like me

Platform: (required)
Android

State: (required)
428

IGN: (required)
⚔️ю҉ д҉ и҉ н҉ ⚔️

Game version no# (can be found in the lower left of load up screen - required)
1.20.80

Ticket submitted in game: (required)
1146160

[scarlet cradle]

Explanation : Lucky event were so late 3hr after reset time. So the player who finishes the daily task didn't get any Lucky lottery from it. It is indeed not a mistake by player because it's not show up at reset time

Evidence : (optional)

If replicable, how : Please give us the lucky lottery that we should get from daily task

Platform : iOS (but all)

State : All

IGN : Mama Van

Game version : Newest

Ticket submitted in game : 1147219

[digital fox]

Add me too

Explanation: (required)
At the third stage, MIGO - Chaos War closed all the events of the first week in Blood Sports, taking 5rd place in the state and 8th place in the interserver (and 2nd place for Arthur in both tops), which should have given the maximum number of points.

Evidence: (optional but really useful)
Same as above

If replicable, how: (optional)
Please fix the bug, I can't match the player from the first place in order to get the maximum rewards. Other player in my alliance have same bug like me

Platform: (required)
All platform

State: (required)
428

IGN: (required)
Nicole & Arthur

Game version no# (can be found in the lower left of load up screen - required)
1.20.80

Ticket submitted in game: (required)
1142817 (no response since 23.01) & 1144069 (no response since 24.01) & 1143280, 1142831 (with standard unsubscribes)

[lilac sluice]

Explanation:
Data error, Can't login the game

If replicable, how:

Platform:
IOS

State number:
178

IGN:
SeiRyu

Game version no.
newest

Ticket submitted in game: NONE

[pine scaffold]

Explanation:
In new report, only random two behemoths are showing, All the behemoths that were available in the rally now showing

Evidence : screenshot attached below

If replicable, how : fix the bug in the report

Platform: Android

State Number : All state

IGN : Anonymous

Game Version : Latest

Ticket submitted in game : 1147825

[winter cobalt]

Me too

Explanation: (required)
At the third stage, MIGO - Chaos clash closed all the events of the first week in Blood Sports, taking 1st place in the state and 1st place in the interserver, which should have given the maximum number of points.

Evidence: (optional but really useful)
Same as others

If replicable, how: (optional)
Please fix the bug, I can't match the player from the first place in order to get the maximum rewards. Other players have the same bug like me

Platform: (required)
All platform

State: (required)
812

IGN: (required)
Emily

Game version no# (can be found in the lower left of load up screen - required)
1.20.80

Ticket submitted in game: (required)
1147860

[desert stag]

Explanation: mines already occupied.

Evidence: images

Platform: PC Windows

State: 1068

IGN: Karma कर्म

Version: latest

n. ticket: 1147941

[fresh gorge]

repost for Rewen

Explanation: There will be SvS next week, it was under events billboard but now it is invisible. What is behind that? Is it removed? Why is there no communication about that?

Evidence: Found out

Platform: iOS

State: 827

IGN: Rewen

Version: latest

Ticket no: 89311840

(5 Upvotes)

[cobalt blaze]

Explanation: Apple users are unable to make in app purchases.

Evidence: Tried to make purchases on iOS devices without success but was able to on Android

Platform: iOS

State: 785

IGN: Melted Ice Cream

Version: Latest

Ticket No: 1148747

[undone raven]

Explanation:
Data error, Can't login the game

If replicable, how:

Platform:
PC / Windows 10

State number:
155

IGN:
J C O ™

Game version no.
Newest

Ticket submitted in game: NONE

[slate tangle]

Explanation:
Small bug related to upgrading the Barricade, the progress bar and text goes over any other GUI element, it should do like any other background element and stay in the background. It's the only upgradable building with this bug...

Evidence: (optional but really useful)
Picture

If replicable, how: (optional)
Just try

Platform: (required)
PC and Android

State: (required)
555

IGN: (required)
MirSar

Game version no#
1.20.80.766

Ticket ID:
1150382

[solemn ember]

Explanation:
PC client doesn't load the game and give error 10000
None of the troubleshooting steps helped to fix it. Game and account on other devices works. But the whole support history is lost

Evidence:
screenshot

If replicable, how:
repair the client so it works

Platform:
official PC client

State:
1277

IGN:
kaleu

Game version no# newest

Ticket submitted in game:
1150724

[haughty karma]

Explanation:
In Europe- Italy connection drops so ofren it became hard to play. Pls solve it.

Evidence:
screenshot

If replicable, how:
repair the client so it works

Platform:
Android

State:
1077 and 871

IGN:
Annunaki

Game version no# last version

Ticket submitted in game:
1150775

[spice crow]

For the slot event, there is no way to get coins expect to buy them

Evidence: (optional but really useful)


If replicable, how: (optional)
We can not get rewards

Platform: (required)
Android

State: (required)
States that have the slot event right now

IGN: (required)
Gun Star(GS)

Game version no#
1.20.80.3338

Ticket submitted in game: (required)
1150874

[cinder cove]

Explanation: I don’t have a hero Jeb, just 6 old gold fragments. New limitless fragments don’t let me find this hero. So I can’t even start and finish new hero storyline with Jeb

Evidence: screenshot

If replicable, how: send Jeb old fragments to game mail

Platform: IOS

State: 671

IGN: Witchy Charmer

Game version no# 1.20.80

Ticket submitted in game: 1151571

[boreal warren]

Explanation:
Massive lag in RR and invisible buildings, marches and there was no way to jump for puddles or click on them to collect. This is happening pretty much every RR and its even worse when there is L1 and L2 at same time.

Evidence:
See screenshots

If replicable, how:
Fix bug and compensate players

Platform:
IOS

State:
244

IGN:
Pink

Game version no#
1.20.80.2262

Ticket submitted in game:
1152076

[lime kindle]

Explaination: Hi I have a 118 day old account in a 540 day old state and can not complete hero explorer without these heros and no frags are available for them one of my fellow players in same situation came to you to get missing frags can I please get 10 frags each for Trish, Jeb, Wolfe and Nikola so I can locate them to better my game play on my settlement.
Evidence :ss
Platform android
State :1031
IGN : Jr Demitry NZ
Game version 1.20.80.3383
Ticket 1152488

[buoyant mortar]

Finished P1 in stage 3 of world event just done
But
I cannot purchase the swanky premium hq+march skin at the discounted rate available to top 5/10 placed players

Evidence: (optional but really useful)
Refer SS

If replicable, how: (optional)


Platform: (required)
Android + PC

State: (required)
19

IGN: (required)
Bennyg

Game version no# (can be found in the lower left of load up screen - required)
Latest, 1.20.80.3383

Ticket submitted in game: (required)
1152739

[radiant shadow]

Explaination: In migo glory store I can't buy discount items, because of error popup «Available to the top 5 Chiefs of the stage» But I'm #1 of Stage! Please fix!
Evidence: ss
Platform: all
State: 597
IGN: NABIGATOR
Game version: last one
Ticket: 1152752

[foggy tinsel]

Explanation: the car goes backwards (in other video sometimes drifting too)+ the names of the buildings change like
House -> Farm Farm -> House

Evidence: 2x videos

Platform: Android,Samsung Galaxy S23

State: 725

IGN: ༺༂ Aether ༂༻

Game version no: 1.20.80

Ticket submitted in game: 1152831

[vapid bay]

Explanation: Our SvS match is broken... We supposed to face S407, but they have S477 instead. They are doing their points normally, but for us, they look inactive

Evidence: screenshots

Platform: all

State: 115

IGN: PikaWild... but it's the same for all the state

Game version no# 1.20.80.3338, but I think this is not relevant since it's happening to all players...

Ticket submitted in game: 1152890

[fluid gale]

KOTH betting is not updating. Schedule is also wrong. This did not update two weeks ago either. Round 1 shows nothing and round 3 is from January 7th. 

Evidence: (optional but really useful)
Screen shots

Platform: (required)
IOS - iPhone 13

State: (required)
1082

IGN: (required)
JMeek

Game version no# 
1.20.80.2262

Ticket submitted in game: (required)
1152980

[brave wren]

Explaination: Can't buy discount items in glory store maybe due to mix up Migo rank with another group?
Solo and Alliance ranking belong to another group
Merits and State ranking correct (our migo group)

Evidence: SS

Platform: Andriod

State: 402

IGN: ☆6眼飞鱼☆

Game version: 1.20.80.3338

Ticket: 1153068

[livid pier]

Due to a problem, the store is not open for me and I cannot use my glory

Event: M.I.G.O

Platform: Andriod

State: 1098

IGN: E1 SECCAD

Game version: 1.20.80.3338

ID: 119602479

[sage moon]

Explaination: Can't buy discount items in glory store maybe due to mix up Migo rank with another group?
Solo and Alliance ranking belong to another group
Merits and State ranking correct (our migo group)

Evidence: SS

Platform: Apple

State: 342

IGN: Darth Maul

Game version: 1.20.80.3338

Ticket: 1153240

[idle laurel]

Due to a problem, the store is not open for me and I cannot use my glory

Event: M.I.G.O

Platform: Andriod

State: 1096

IGN: ◥◣Vampire◢◤

Game version: 1.20.80.3338

ID: 122574893

[astral hill]

Explanation:
I can't acess MIGO store.

Evidence:
Screenshot

If replicable, how:

Platform:
PC

State:
1090

IGN:
MiΔngel♡

Game version no:
1.20.80.766

Ticket submitted in game:
1152951

[round holly]

Explanation: (required)
general resonated heroes fragments disappeared from the backpack

Evidence: (optional but really useful)
I had legendary resonating heroes fragments which left after maxing other heroes and with the new update, I clearly can see that they are gone now.

If replicable, how: (optional)
bring back legendary resonating heroes fragments to our backpacks, please

Platform: (required)
iOS

State: (required)
775

IGN: (required)
☆.insomnia ⁎* ☆

Game version no# (can be found in the lower left of load up screen - required)
v 1.20.80.2262

Ticket submitted in game: (required)
1153811

[digital nymph]

Explanation:
Whole different MIGO group appears in our MIGO rankings and my alliance is unranked same as unranked in solo rankings.

Evidence:
Screenshots

Platform:
Android

State:
88

IGN:
Lexie

Game version:
1.20.80.3338

Ticket submitted in game:
1153827

[fleet marsh]

Explanation:
I ranked top 1 during last migo phase, and our alliance ranked top 3. I should be able to buy the skins with the discount, but the game isn't letting me buy them. Also, while I can see my own rank and alliance rank using my alt, it doesn't show for me if I check with my main account. I'm adding ss of the ranks of my alliance and my own, taken from another account, and the ones taken from my own account, as weel as proof that the player depicted is me, and a screenshot from the message the store is showing me.

Evidence:
Screenshots

Platform:
PC

State:
165

IGN:
Tyr

Game version:
1.20.80.766

Ticket submited in game:
1154566

[autumn gull]

Explanation:
I ranked 1st during the 3rd stage of the Migo event and am not able to acquire the skins with the discount.

Evidence:
Screenshots

Platform:
iOS

State:70

IGN:

426Mopar

Game version:
1.20.80.2262

Ticket submitted in game:
1155404

[warm drift]

Finished P1 in stage 3 of world event just done
But
I cannot purchase the swanky premium hq+march skin at the discounted rate available to top 5/10 placed players

Evidence: 
Refer SS

Platform: (required)
iOS 

State: (required)
214

IGN: (required)
♤Godric♤


Game version no#- required)
Latest, 1.20.80.3383

Ticket submitted in game: (required)
18326249

[devout sequoia]

Explanation:
Top Up Bonus was not enabled even after buying the packs bought INR 499 and INR 899 but only enabled for 499 pack.

Evidence:
Screenshots

Platform:
Android

State:1106

IGN:
King B

Game version:
1.20.80.2262

Ticket submitted in game:
1155326

[tropic aspen]

Finished P1 in stage 3 of world event just done
But I cannot purchase the swanky premium hq+march skin at the discounted rate available to top 5/10 placed players

Evidence:
Refer SS

Platform: (required)
Android/pc

State: (required)
285

IGN: (required)
Spartan™

Game version no#- required)
Latest, 1.20.80.766

Ticket submitted in game: (required)
1155145

[sharp vine]

[I can't buy with discount ]

Evidence: (refer SS)

If replicable, how: (optional)
[type here]

Platform: (required)
[ANDROID]

State: (required)
[445]

IGN: (required)
 rAt's cAt(✿ ♡‿♡)

Game version no# 
[Latest ] 1.20.80.3338

Ticket submitted in game: (required)
[1153010]

[vapid bison]

Explanation:
Whole different MIGO group appears in our MIGO rankings and my alliance is unranked same as unranked in solo rankings. No one player in 88 have rank ,show state 42/45/46/63/64 but this state are not in our group. Our group was whit this state 61/88/97/101/104

Evidence:
Screenshots

Platform:
iOS

State:
88

IGN:
Italian fury

Game version:
Latest

Ticket submitted in game:
1156358

[livid pier]

Explanation:
Event Prize Boom . Pluto is active but no discount on shots . The description of the event clearly states Pluto is active and there is a discount on shots.

Evidence:
Screenshots

Platform:
Android

State: 928

IGN: Ilya♡Kristi

Game version:
1.20.80.2262

Ticket submitted in game:
1156404

[tall depot]

[achieve top 5 solo ranking at stage 1, cannot obtain discount at migo glory stores]

Evidence: (optional but really useful)
[refer screenshots]

If replicable, how: (optional)
[type here]

Platform: (required)
[Android］

State: (required)
[445]

IGN: (required)
[cAt's rAt(✿ ♡‿♡)] 

Game version no# (can be found in the lower left of load up screen - required)
[1.20.80.3338 ]

Ticket submitted in game: (required)
[1153025 / 1153493]

[lost rain]

[In aircraft joint exercise no progression. Certain levels, big bosses, like 101, 131 etc have 3-5times the level compared to other players. inbetween those level the hp bars drops down again.]

Evidence: 
[SS provided below. That’s 2 and 3 times the HP others have]

If replicable, how: 
[Replicable. I’m still stuck at lvl 131]

Platform: 
[PC Windows & iOS]

State: 
[1256]

IGN: (required)
[Spanocchio] 

Game version no:
[1.20.80.766]

Ticket submitted in game:
[1133379]```

[tall depot]

[achieve top 5 solo ranking at stage 1, cannot obtain discount at migo glory stores]

Evidence: (optional but really useful)
[refer screenshots]

If replicable, how: (optional)
[type here]

Platform: (required)
[Android］

State: (required)
[445]

IGN: (required)
[cAt's rAt(✿ ♡‿♡)] 

Game version no# (can be found in the lower left of load up screen - required)
[1.20.80.3338 ]

Ticket submitted in game: (required)
[1153025 / 1153493]

[solemn ember]

Explanation:
Since reset the amount of level 5 fiends are significant decreased. Searching them doesn't work in the mean times. And this all during Elimenating infected-Event

Evidence:
screenshots are added

If replicable, how:
Give back the normal amount of lvl 5 fiends

Platform:
iOS

State:
827

IGN:
rewen

Game version no# latest version

Ticket submitted in game:
1156878

[solemn ember]

Explanation:
Since moving state in last transfer the MIGO store isnt available. Last time the player thought it was bcs of moving states during MIGO, but this time there was no moving at all

Evidence:
Screenshots of the bug reports

If replicable, how:
Make the MIGO store available

Platform:
iOS and PC version

State:
all 3 in 1094

IGN:
roller coaster, not eve, ChicagoChico

Game version no#
newest version

Ticket submitted in game:
1156916, 1156857, 1156876

[fair nest]

Explanation:
Advertising Christmas skin in pearl store as 240 pearls but then when you try to buy it , it’s then says 2400 pearls

If replicable, how:
Make the MIGO store available

Platform:
iOS

State:
IGN bad princess
Game version no#
newest version

Ticket submitted in game:
None

[candid swan]

The store icon is not displayed. If the store is not available and the items are recalled, I will file a complaint with the Japanese Consumer Center.

Event: M.I.G.O Store
Platform: Andriod,Tablet,PC all device
State: 1088
IGN: バンビ
Game version: 1.20.80.3338
ID: 119002420

[slender pike]

Explanation: I placed 1st in the 3rd round of MIGO. However, I am unable to buy the discounted HQ skin and march skin in the MIGO store. Several others are experiencing the same bug. I have submitted two bug reports in game but have not received a response.
Evidence: (attached)
Event: M.I.G.O Store
Platform: PC, iPad, iPhone
State: 187
IGN: Toskie
Game version: 1.20.80.2262
ID: 13171291

[meager zenith]

Explanation: There was a bug about our opponent for svs prep at day 1. It shows we are against State 214 and that they have 0 points. Regardless of this, our state pushed for points and rankings. But the next day, they changes our opponent to State 115 and all our Svs prep day 1 ranking is gone. All of us in State 197 cannot find our names in Day 1 rankings at all. Those on the list are only State 115. how can we get back our rankings and points? I submitted a ticket in game but its like talking to a wall.
We have used all our resources that day. it is not fair if we dont get our points back and credited to our total Prep Stage points.

Evidence: attached images shows day 1: we are against State 214 and then Day 2 reset the devs changed it to State 115. The other images shows that only State 115 players are in day 1 rankings and not a single player from State 197 is in the rankings at all.

Platform: Android

State: 197

IGN: M.A.D. - T.D.D.

Game version no# [V.1.20.80.3338]

Ticket submitted in game: 1155627

[acoustic agate]

Reported for player axel_lexa

Explanation: auras that gets emitted from settlements have disappeared after latest update.

Evidence: screenshot

Platform: Android

State: 1156

IGN: Axel

Game version: latest 1.20.80.3338

Ticket submitted in game : 1159377

[left nymph]

Explanation:
The problem is the recalculation of MIGO points.
It was produced today. But I got the main points on Monday. Thinking that this was the final decision, I spent the Migo points I received on Monday.
I didn't know that developers can't count, otherwise I would have bought other items that I needed.
I ask you to return the points sent and spent on Monday (with the return of the purchased useless items)

Evidence: screenshot
Event: M.I.G.O.
Platform: PC, iPad, iPhone, Android
State: 268
IGN: Нинуля
ID: 22595769
Game version: newest version

[summer lantern]

Explanation:
In our state, when some users open SOS, they can not see "Insect Store" from their MIGO building.
and they haven't seen their MIGO honor coins been delivered in the "Reward" center.

Evidence:
Reported from "Drifter", "Bronko" from alliance "SHK"

If replicable, how:
As described in the "explanation"

Platform:
IOS, Android

State:
1093

IGN:
Bronko

Game version no#
1.20.90.3358

Ticket submitted in game:
Ticket# :: 1159537

[naive shore]

Explanation:
Hello, there is an issue with the Astro store into migo store. The skin section is empty and no skins are accessible. Store has been refreshed on monday but there is a bug. I kept coins to get a skin I don't have yet to complete my collection set. I have made lot of effort and spent a lot of money to obtain those 2 Astro coins. Could you please fix that bug asap before the store close or help me to obtain this hq skin.

Evidence:
please see 1rst screen shot of Astro store of my account that is empty.
The 2nd screenshot is store for player who dont have this bug and the hq skin I would like to obtain.

Platform:
Android

State:
23

IGN:
Daddy Panda

Game version no#
1.20.90.3358

Ticket submitted in game: 1159680

[foggy tinsel]

Explanation: the player when turns on light mode has display problems

Evidence: 1x Video

Platform: Android Xiaomi Redmi s2

State: 342

IGN: Ruslan_777

Game version no: 1.20.90.3358

Ticket submitted in game: 1162532

[solemn ember]

Explanation:
During SvS warfare stage there is a fortress fight and a Koth button which makes the quick heal button move into more events button

Evidence:
screenshots

If replicable, how:
remove the fortress fight and Koth button, since there is no fortress fight or Koth during SvS

Platform:
iOS

State: 530

IGN:
섬 Isɭαɳd

Game version no#
newest version

Ticket submitted in game:
1164457

[merry sand]

According to in-game mail regarding State Transfer Event, EACH STATE would get 5 privileged invites and 30 normal invites.

Evidence: (optional but really useful)
See screenshot

If replicable, how: (optional)
[type here]

Platform: (required)
IOS

State: (required)
1018

IGN: (required)
Artzey 2.0

Game version no# (can be found in the lower left of load up screen - required)
1.20.90.2283

Ticket submitted in game: (required)
1164837```

[timid torrent]

Unable to complete explorer trails due to data verification error when trail completes

If replicable, how: (optional)
Every explorer trail or hero challenges done results in same error, even after repairing game and uninstall/reinstall 

Platform: (required)
iPhone 

State: (required)
729

IGN: (required)
Smokeindobiez

Game version no# (can be found in the lower left of load up screen - required)
V1.20.90.2283

Ticket submitted in game: (required)
1157423 ```

[merry sand]

KOTH was so lagging, I couldn't see the other players in the buildings, nor who I was fighting with.
Did not know where my alliance was.
When I revived my troops and tried to move them to an area that had a photo, it would say that I was alredy there, so I had to move them to a different area.

Evidence:
screenshot, although not complete

Platform: 
IOS, IPAD

State:
445

IGN: 
Mickey Mike

Game version no#
1.20.90.2283

Ticket submitted in game:
1166577

[fading flume]

Explanation
Our state has throwdown task to use plasma and we have not unlocked plasma.

Evidence
Screenshots

Platform
Android

State
1275

IGN
Dren

Game version
Newest

Ticket submitted in game
1167074

[limpid crow]

Explanation: (required)
SvS: Stage 1 Recuperation - The task requires that you have used Revival Vouchers or Revival Kits but does not recognise the used vouchers or kits. This causes the player to miss out on this stage and on the final rewards.

Evidence: (optional but really useful)
See attached screenshot

Platform: (required)
Android (most likely all other platforms too)

State: (required)
244

IGN: (required)
Hawk

Game version no# (can be found in the lower left of load up screen - required)
1.20.90.3358

Ticket submitted in game: (required)
1168044

[fair nest]

Explanation: (required)
SvS: Stage 1 Recuperation - The task requires that you have used Revival Vouchers or Revival Kits but does not recognise the used vouchers or kits. This causes the player to miss out on this stage and on the final rewards.

Evidence: (optional but really useful)
See attached screenshot

Platform: (required)
IOS

State: (required)
248

IGN: (required)

༺༂Bad Princess༂༻

Game version no# (can be found in the lower left of load up screen - required)
1.20.90.2283

Ticket submitted in game: (required)
1168171

[lilac sluice]

Explanation:
Not earn reward of my 1st round from PATH after maintenance

Evidence:
See attached screenshot

Platform:
IOS

State: (required)
178

IGN:
SeiRyu

Game version no#

v1.20.90

Ticket submitted in game:
1168216

[merry sand]

[14 people of my alliance got invitation from state 1093 (was sent on Friday) for upcoming transfer event -starting at reset 02/06 - yesterday the yellow envelope was still visible next to state 1093 at state transfer list. After merge this morning it got lost. Our state 1098 was merged with 1088 in state 1088]

Evidence: (optional but really useful)
[don‘t have screenshot from yesterday before merge, but from now]

If replicable, how: (optional)
[everyone from my alliance who got invited also lost it]

Platform: (required)
[iOS 17.2.1

State: (required)
[1098 before merge, 1088 after]

IGN: (required)
[Jazz] 

Game version no# (can be found in the lower left of load up screen - required)
[1.20.90.2283]

Ticket submitted in game: (required)
[1168270]```

[flat sparrow]

Reported by Spartan [481]

``Explanation: (required)
Our alliance screen shows 100 members, but we have 99 (confirmed via manual count and internal member overview screen). Game will not let us add further members, says we are full. Have confirmed with other 100 member alliances this is not normal.

Evidence: (optional but really useful)
Our alliance screen, along with screenshots I can provide

If replicable, how: (optional)
[type here]

Platform: (required)
IOS

State: (required)
481

IGN: (required)
Spartan

Game version no# (can be found in the lower left of load up screen - required)
1.20.90.2283

Ticket submitted in game: (required)
1169049``

[winged flicker]

Explanation:
The reservoir store doesn’t allow us to buy anything. It shows “listing expired”. Other stores have a refresh timer but the reservoir store does not

Evidence: see below screenshots

Platform: IOS

State: 584

IGN: Ms.potato hunter

Game version: latest

Ticket number: 1169081

[tawny ice]

Explanation: (required)
[Not able to use Rename. I purchased 2 Chief Rename with Bios as shown below. Both the USE button and the text box are greyed out and not useable. I repaired game, and rebotted it as well with no change]
Evidence: (optional but really useful)
[ ]
If replicable, how: (optional)
[multiple attempts, same result]

Platform: (required)
[ Windows 11 Home]

State: (required)
[1119]

IGN: (required)
[GuyJ]

Game version no# (can be found in the lower left of load up screen - required)
[1.2.0.187]

Ticket submitted in game: (required)
[1168211]

[lime kindle]

Bug : Doomsday Open Daily activity points not registering on the total
Evidence :ss
Platform Andriod
State 1001 + all states
IGN KiwiNZ
Chief ID
Game 1.20.90
Ticket 1169625

[bright crescent]

Posting on behalf of Solomon
Explanation:
There's an issue with effortless progress. 3 days ago I chose the plasma category for effortless progress. Unfortunately, I just found out that it uses 100% resources instead of 50%, and I have been using so much plasma for the past 3 days.

Evidence:
Photos have been attached below

Platform:
Android

State:
317

IGN:
×͜× Solomon ×͜×

Game version no#
1.20.90.3358

Ticket submitted in game:
1169622

[digital nymph]

Explanation:
Progress bar in doomsday open daily activities tab not moving although rewards have been claimed

Evidence:
Screenshots

Platform:
Android

State:
88

IGN:
Lexie

Game version number:
1.20.96.3369

Ticket number submitted in game:
1169817

[pseudo flame]

[I have not received the skin set I should have received for placing 18th in the Alliance Duels event last MIGO, hence I cannot activate the skin set (as attached). Please send the rewards my way. Thank you.]

Evidence: (optional but really useful)
[Screenshots provided]

If replicable, how: (optional)
[type here]

Platform: (required)
[iOS, Apple iPhone 13 Pro]

State: (required)
[725]

IGN: (required)
[Pytt’s Ho*] 

Game version no# (can be found in the lower left of load up screen - required)
[v 1.20.90.2283]

Ticket submitted in game: (required)
[77321298]```

[merry sand]

Explanation: (required)
None of my alliance members are in the Island State Ranking

Evidence: (optional but really useful)
See screenshots

If replicable, how: (optional)
[type here]

Platform: (required)
All devices (IOS, PC, Android)

State: (required)
1064

IGN: (required)
Karma कर्म

Game version no# (can be found in the lower left of load up screen - required)
1.20.90.783 (PC Version)

Ticket submitted in game: (required)
1170323

[finite pier]

Explanation: By evicting players, the states lose power and they lose their leading status gaining unfair advantage by transferring in players in order to win the upcoming DD.

Evidence: State 839 was a leading state, they evicted their rally leads to lose power and managed to transfer in players

If replicable, how: All leading states can evict players to lose power

Platform: All platforms

State: 834

IGN: Zygstar

Game version no# 1.20.90.2283

Ticket submitted in game: 1170386

[wide shuttle]

Trying to disband my alliance. Keeps showing there’s two members when I’m the only one left (leader)

If replicable, how: (optional)

Platform: (required)
iPhone 

State: (required)
1087

IGN: (required)
˚ʚ♡ɞ˚Diabla˚ʚ♡ɞ˚

Game version no# (can be found in the lower left of load up screen - required)
V1.20.90.2283

Ticket submitted in game: (required)
121440522

[livid pier]

``Explanation: (required).
21utc does not let in azurtan

If reproducible, how: (optional)
Platform: (required)
Android

State: (required)
928

IGN: (required)
Christy♡Ilya

Game version number (found in the bottom left corner of the loading screen - required)
V1.20.90.2283

Ticket sent in game: (required)
WTF.

[solemn ember]

Explanation:
MIGO store was not available after MIGO, so player couldnt buy any skins at all

Evidence:
Screenshots

If replicable, how:
Give a possibility to use the glory points

Platform:
Android phone app

State:
1093

IGN:
☆ Bronko ☆

Game version no# latest update

Ticket submitted in game:
1159537

[calm belfry]

Explanation:
The Doomsday event is not appearing in the event list of any player in my state, even though the state is on the list of states where the event is available.

Evidence:
Screenshots

If replicable, how:
Fix this so we can participate in the event

Platform:
Android phone app

State:
1251

IGN:
All state 1251

Game version no#
latest update

Ticket submitted in game:
1173502

[prisma lava]

State 945(949 before merge).

Ign: NOM Eyy it's Krystal, the entire state, the entire game.

Explanation:
The keyboard not popping up only on this game. Everything else on my phone works correctly, the issue is only on SOS, especially during events or high activity. The on screen keyboard does not show up and the phone must be restarted. This is extremely frustrating and in time sensitive events responses are needed fast to be stuck unable to talk.

Evidence: screen recording clip included. It is a consistent issue that was amplified by the graphics update.

Replicate by opening the game trying to talk, or take a survey I know this is a widespread issue.

Platform:
Android, Moto G Stylus 5g, Google play store, all updates current.

Can't submit a ticket in game because the issue is the keyboard! .

[carmine elm]

Explanation: No possibility to choose any heroes. Support hasn't responded to reports for several days. Restarting the game didn't help, uninstalling the game didn't help, repairing the game didn't help.

Evidence: (optional but really useful)

Platform: (required)
Android

State: (required)
565

IGN: (required)
sishol

Game version no# (can be found in the lower left of load up screen - required)
1.20.90.3358

Ticket submitted in game: (required)
1168424

[strong tapir]

Explanation:
The player wants to donate Resources to another member in the same alliance but he can't find the player request even after the request has been sent in Trading post building.

Evidence: screenshot from the other player who requested to get RSS

IGN: BrklynMF

Platform: Android

State number: 1288

Game version: 1.20.90.3358

Ticket submitted in the game: 1174878

[livid pier]

Explanation:
After getting a new android Galaxy S24+, the game keeps crashing repeatedly every couple of minutes. I have followed all troubleshooting steps, have Uninstalled and repaired the game multiple times, have a secure internet connection and plenty of memory on a brand new, more powerful device. The SoS support team has given me an auto generated response twice now, with no help to look at crash reports. Please help!

Evidence:
No pictures available, game just crashes and closes.

If replicable, how:
Doesn't matter what activity I'm doing. It has crashed in settlement, in the world, in POW, in chat window, in menus, it just crashes repeatedly.

Platform:
Android phone app

State:
1000

IGN:
All states

Game version no#
latest update

Ticket submitted in game:
1175272

[merry granite]

My report from 2 months ago that was marked as resolved in-game but remains an issue as of today. Original video clip with new screenshot from today showing the bug is now crossing over other events and features, freezing my game.

Explanation: Travis Logs collected from infected kill reports causes game to freeze when Becca appears to talk about this Logs, she does not prompt me to open my bag to spawn a fiend, she freezes and my game gets stuck, I have to repeatedly tap my screen until it clears. I have spawned fiends before and done this event several times but it does not go away, I have tried all suggested fixes of uninstalling, repair game, graphics switching, it doesn't stop

Evidence: I took a video clip

If replicable, how: collect reports that contain travis logs from mail

Platform: Android

State: 1240

IGN: Captain Ghost

Ticket submitted in game: 1055966

Game version: Newest available for Android (clip recorded after updating game)

[tawdry flint]

After transferring state, the player does not show up in the island's ranking. 

So the left ss is from current state's rankings and the first 3 players are from original state (state 1141). The right ss is cross state ranking and the player in second Franck transferred from 1146 and it clearly shows there he is now in 1141 but does not show on state rankings. He has checked his old state in 1146 and he doesn't show on their state rankings neither. 

The players rebuilt the island from zero and this didn't work. 

Evidence: Screenshots. 

Platform: iOS

State: 1141

IGN: Triplock

Game version no#: 1.20.90.2283

Ticket submitted in game: 1175220```

[exotic meadow]

POW BUG: I was diamond rank (see ss), but my rank restart from stone,
I can’t rank up, when I win I get a star, when I lose the star is removed like in a diamond, but I’m not a diamond at the moment

Evidence:
See my video and screenshot I create a video in youtube about two battle and there you can see 1 win and 1 lose mod  hexed haven have the link

If replicable, how: please fix this bug

Platform: PC, android 

State: 122

IGN: 厚臉皮的女孩

Game version no:latest

Ticket submitted in game: Ticket:1174441

[late ruin]

Explanation:
I make question in good part of report in game and the answer is like if i make suggestion…. So no answer 😅

Evidence:
Ticket are close without answer about how to unlinked funplus on my account

Platform: IOS

State: 965

IGN: wiwistiti44

Game version no# : latest

Ticket submitted in game:
1175084

[vital wyvern]

Explanation:
In the SOTF event screen, the hero’s icon sometimes shows as infantry and sometimes as hunter.

Evidence: video

If replicable, how:
Exiting and re-entering screen and clicking the down arrow next to the stats.
It also occurs in state 811 with a different hero (no ticket for that one).

Platform: Android

State: 492

IGN:
ꫛꫀꪝ⚞ωιкα♡ᓚᘏᗢ⚟

Game Version:
1.20.96.3369

Ticket submitted in game: 1177112

[analog raven]

Explanation:
The pre-order bundle is offering Gen 16 heroes that are 3 months old now..
Evidence: Picture below

If replicable, how: N/A

Platform: All platforms

State: 365 and others in the same state grouping

IGN:
Migrant Digi

Game Version:
1.20.96.3369

Ticket submitted in game: N/A

[winged flicker]

Explanation: we were supposed to have svs prep this week but instead we got SotF. We have cc last week so we should be having svs on Saturday

Platform: iOS

State: 1241

IGN: ▄︻デS̷i̷x̷x̷══━一

Game version: Latest

Evidence: ss below

Ticket submitted in game: 1177351

[upbeat viper]

Evidence:  Picture below

If replicable, how: 

Platform: in all versions, game on PC, Android and iOS

State: 115

IGN: Giacomo .. 

Game version:v 1.20.96.3369 

Ticket submitted in game: 1177655

[strong tapir]

Explanation:
Players activated their talents in RR event but when they are playing it shows in reports no talents has been activated.

Evidence: screenshot

Platform: iOS

State: 933

IGN: Quackers

Game version number: 1.20.902283

Ticket number: 1178606

[silk portal]

In RR store there are still limitless capsules of heroes in gen10, the store is outdated cause up to today this state had its leading gen as gen11 and from tomorrow there will be gen12 included. In other states of mine capsules shown in RR store are exactly the same gen as current gen ongoing there. Its impossible here to obtain capsules for current heroes via RR store as the only ones available in it are from outdated already gen. It makes no sense in buying capsules of heroes from previous gens if you already have them upgraded to satisfying stage, its always important to focus on ongoing gen when it comes to things like materials for its upgrades. Having old hero gen at such store which is available to everyone causes difficulty in obtaining appropriate materials in sufficient amounts, RR store then is no longer a possible option and/or source to get correct capsules from.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)


Platform: (required)
Android

State: (required)
811

IGN: (required)
 ⛧⚞ωιкα ᓚᘏᗢ⚟♡

Game version no# (can be found in the lower left of load up screen - required)
1.20.96.3369

Ticket submitted in game: (required)
1178787```

[wispy garnet]

Explanation:
With new migo start many „bugs“. Old migo bundle able to buy. Gen 17 still not able to locate. Dig (precision chips) dont give gen 17 fragments or at least any frags. Outpost buildings not available … migo chat missing. Feeding frenzy in migo tasks but event ended ….

Evidence: whole gen 17 state group

Platform: iOS

State: 336

IGN: Cute Frogita

Game version number: newest

Ticket: 1178887

[primal mirage]

Explanation:
New Migo event started at reset. Shows Feeding frenzy in migo tasks, but Feeding frenzy finished at reset with all rankings/rewards already handed out.
How are we supposed to complete a task we have no access to?

Evidence: screenshots

Platform: iOS

State: 866

IGN: Elle-Jay

Game version number: newest

Ticket: 1179083 submitted in game

[cedar agate]

Explanation:
New Migo event started. There is no cristal mines on the map.
How are we supposed to complete a task we have no access to?

Evidence: screenshots

Platform: android

State:317

IGN: Heaven

[livid pier]

Explanation:
New Migo event started at reset. Shows Feeding frenzy in migo tasks, feeding frenzy finished at reset

Evidence: screenshots

Platform: android

State: 1130

IGN: ♡Harlow♡

Game version number: newest

Ticket: 1179500 submitted in game

[lost rain]

Posting on behalf of player: white_hot13

[With release of Gen 10 heroes, earlier Gen 8 Courtney frags are missing from Hero Vouchers and Colosseum rewards. However it still seems to give away Gen 7 Cardini and Grimm fragments which are from a much older generation. This disrupts of maxing out heroes after collecting fragments in the entirety of the previous season]

Evidence:
[Screenshots provided below]

If replicable, how:
[It seems to be the same for all alliance members and the rest of the state as well]

Platform:
[Official PC version]

State:
[925]

IGN:
[s1mple] 

Game version no#:
[1.2.0.187]

Ticket submitted in game:
[1179482]```

[naive shore]

Explanation: (required)
Items missing in recycling center. During SOTF we are able to recycle cristals splinter, treasures capsules, behemoths materials... but those are not there yet.

Evidence: (optional but really useful)

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
23

IGN: (required)
Daddy Panda

Game version no# (can be found in the lower left of load up screen - required)
1.20.90.3358

Ticket submitted in game:
Haven't raised ticket

[undone robin]

Explanation:
The hero chalenge cant be finished when this bug acure,basicly we have imortal infected 😅 cant be killed,to be fare they cant kill you either but its anoying because you need to start all over again

Platform: android

State:193

IGN: ☆Elvis☆

Game version:latest(dont know the number and im to lazy to check😁)

Ticket submited in game:no

[radiant shadow]

Explanation: Old Glory currency from «Treasure quest» searches. Please exchange it for new season glory currency
Platform: All
State: 597
IGN: NABIGATOR
Game version: latest
Ticket submited in game: 1180049

[gleaming acorn]

Explanation: betting store events king of the hill. why were all the accumulated bet coins reset to zero today??
Platform: All
State: 388
IGN: Iriska
Game version: 1.20.90.783
Ticket submited in game: 1180224

[wicked socket]

Explanation: (required)
The treasure hunt of the new Source of Strife was maybe bugged at the begining. I did 3x12 advanced searches on 3 accounts after the event started. I got 0 Fragments. I did not think so much about it. At first i thought they just dont drop from it.
Later today i did another round with another account. This time i got 22 Fragments out of 12 advanced searches. So there was really something not ok at the start.
Now i lost quite a lot of hero fragments because of this.....

Evidence: (optional but really useful)
Screenshots of all the 36 advanced treasure hunt rewards, without a single fragments for the new heroes. But i really dont want to spam and upload all the screenshots here.

If replicable, how: (optional)
Well, it was fixed it seems, but what happens with these who lost the fragments?

Platform: (required)
Android

State: (required)
467 and 485

IGN: (required)
Lefty

Game version no# (can be found in the lower left of load up screen - required)
1.20.90.3358

Ticket submitted in game: (required)
1180313

[outer mango]

Explanation: (required)
Second bug with the treasure hunt.
At the start you got only Chaos Tokens on the treasure hunt. From the last event. Not Source Tokens, from this event.
I know it is fixed now, because i got the right tokens now. But all who did it before the "fix" wasted all their treasure hunts. Normal and advanced.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
Well, seems to be fixed.

Platform: (required)
Android

State: (required)
485

IGN: (required)
Broken Beaver

Game version no# (can be found in the lower left of load up screen - required)
1.20.90.3358

Ticket submitted in game: (required)
900045

[tame swan]

New migo building not showing up

Ticket ID 1180597

State 246

Game version 1.20.90

Platform Android

IGN niki's lil baby

[crystal rune]

Explanation:
I bought a Despots Dominion design data from migo store. Used it to craft a legendary tempest arm and the result was a Scourge of God tempest arm.
Got the wrong thing and it wasted my hunter design data

Evidence:
See screenshots

Platform:
Android, Samsung A22

State:
954

IGN:
Shaw ≽^•⩊•^≼

Game version no#
v 1.20.96.3369

Ticket submitted in game:
1180680

[stark flicker]

Heroic Development event not getting any progress

Evidence :
Screenshot 

Platform: 
PC, IOS, Android

State: 
697

IGN: 
JanissaryＩＲＣ 

Game version no# 
[1.20.90.783]

Ticket submitted in game: 1180788

5 upvote & 1 down vote```

[mint quarry]

Explanation: (required)
Source of Strife MIGO event.
My glory ranking is INCORRECT 30 651 flags are shown- showing less flags that what i actually have which are 38 651 flags.
Same problen as last MIGO .i thought this bug and been fixed!! CONSTANTLY HAVING TO CHECK AND WATCH OUT FOR INCORRECT STATS is ridiculous considering the amount of money some of us pay to play this game!!
Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
547

IGN: (required)
♡Puddin's Girl♡

Game version no# (can be found in the lower left of load up screen - required)
1.20.96.3369

Ticket submitted in game: (required)
1181531

[haughty karma]

Explanation: (required)
On PC version the game crashes on hero section. Error 130000
Screenshots

If replicable, how: (optional)

Platform: (required)
PC windows 10

State: (required)
1077

IGN: (required)
Annunaki

Game version no# (can be found in the lower left of load up screen - required)
1.20.90.783(794 794)

Ticket submitted in game: (required)
1181597

[lavish horizon]

i sell this tempest on auction n its sell for 15k but when time expired i did not get sistem notification or trade tokens the guy who buy this item he dont get him to

[fallen plover]

On behalf of player Sgt. Smurphy.

Explanation:
Player has located Robbie but not receiving credit in the seasonal badge. Player has tried to repair game and all other resources to attempt to refresh. Others in state report no issue.

Evidence:
See screenshots attached.

Platform:
IOS Iphone 13

State:
739

IGN:
PapaSmurph

Game version no#:
V1.20.90.2283

Ticket submitted in game:
1181933

[sterile egret]

Explanation:
Not getting milestones in heroic development
Evidence:
See screenshots attached.

Platform:
IOS IPhone 13

State:
432

IGN:
Aaron75

Game version no#:
V1.20.90.2283

Ticket submitted in game:
1182054

[fallen plover]

Explanation:
Candlelight Dinner event page is completely blacked out and can't be interacted with except back button.

Evidence:
See screenshots

If replicable, how:
Go into the event page.

Platform:
PC - Windows 10

State:
All

IGN:
Evening Tea

Game version no#:
1.20.90.783

Ticket submitted in game:
1182078

[livid pier]

Explanation:
This event doesn't Works, I'm already pass the third phase AND i can't get any reward

Evidence: screenshots

Platform: android

State:242

IGN: Jaguar9

[hearty meteor]

Okay i tried every other way and still no answer. In 1269 the patriot buff is not working we worked hard to get the buff and spend too much money It’s annoying more than a week and we still have the problem

[gloomy parrot]

I cant click draw option for premium draw in lucky ferries wheel  event.


Evidence: 
attached

If replicable, how: (optional)
Screenshot

Platform:
IOS

State: 
924

IGN: (required)
レイチェル

Game version no# (can be found in the lower left of load up screen - required)
1.20.90.2283

Ticket submitted in game: (required)
1182642```

[slim turtle]

Explanation:
Candlelight Dinner cooking materials from tasks not counted properly after gathering and doing all intel. Thus, drastically less materials available to do cooking.

Evidence:
See screenshots

Platform:
Android

State:
913

IGN:
Kyla

Game version no#:
1.20.96.3369

Ticket submitted in game:
1184067

[abstract spire]

Explanation:
The Heroic Development doesn't works, I pass two stages without getting any reward.

Evidence: screenshots

Platform: android

State: 547

IGN: Jis

Game version no: 1.20.95.3365

Ticket submitted: 1182041 (Marked "Completed" without any further progress)

[twilit steeple]

@misty sundial
#🆘︱sos_discussion message
Follow this "instruction" and you'll be able to collect those.

[scarlet cradle]

Explanation : Missing an aircraft events. Our state have the newest helicopter aircraft, and there's aircraft research with "joint exercises" as a task, but we missing the joint exercises and can't complete the task. We only have joint exercise for old airplane and not aircraft. We can't complete the task because of this, this is not fair to have aircraft research with joint exercise task, but our joint exercises still using old airplane.

Evidence : Screenshot

If replicable, how : Please makes Aircraft research task get longer while you fix it, and makes joints exercises for aircraft available in our state.

Platform : All

State : 1099

IGN : Jerryrun

Game version : Newest

Ticket submitted in game : 1184283

[late turtle]

Purchasing diamonds due to top up center arent possible, from phone I can purchase

Evidence: (optional but really useful)
Purchase Button doesn't react when tapping

If replicable, how: (optional)
Tried 3 PCs with Steam and PC version

Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using
Official PC Version and Steam

State: (required)
1146

IGN: (required)
Ulli 

Game version no# (can be found in the lower left of load up screen - required)
1.20.90.783

Ticket submitted in game: (required)
1183021```

[near spruce]

Explanation:
I have a problem with the account When I click on the word “cancel deletion,” this problem appears :data out of sync : I receive notifications from the game, but I cannot log in When I click on confirm, it does not take me into the game, but the loading bar at the bottom remains incomplete

Evidence:
See screenshots

Platform:
Android

State:
1095

IGN:
Smoke ) :

Game version:
Latest update

[wispy kraken]

Explanation : Alliance screen always shows 1 more member than members screen. Would be nice to know which is correct and if we are actually missing out on a player that could be in the alliance

Evidence : Below

Platform : iOS and PC

State : 1057

IGN : Alex7

Game version : All, been like this for over a year

Ticket submitted in game : N/A

[somber otter]

Explanation: Game shows Error when attacking bases, installations and trying to place camps in the wild since the transfer of states. It is simply an unacceptable bug since you practically cannot do anything or participate in events where I have to attack other players. This did not happen before changing state
Evidence: video
Platform: Android
State: 86
IGN: ♡♡ j x v i ♡♡
Game version: latest
Ticket submitted in game: 1186019

[hexed raptor]

Explanation: Can't donate roses, getting an OOPS: Data verification error
Evidence: Have screens shot and video
If replicable, how: Trying to do it from different devices, same result
Platform: PC Version (windows 11) (intel gen 13) & Android 11 (Samsung S21/S22)
State: 249
IGN: AndroX
Game version no#: 12090783
Ticket submitted in game: 1187203

[lilac sluice]

Explanation:

My ”Tempest Essence”(Legendary), I was exchange from Survival Rorale event its missing

Evidence:
See screenshots attached.

Platform:
IOS IPhone 13

State:
178

IGN:
Seiryu

Game version no#:
V1.20.90.2283

Ticket submitted in game:
1188396

[acoustic agate]

Reported for axel_lexa

Explanation: Unable to access store in biological research. When trying to open store it closes automatically

Evidence: screenshot below

Platform: Android

State 1148

IGN: AXXEL
GAME VERSION: latest
Ticket : 1187801

[livid pier]

Explanation: Tempest Arms designs for hunter and rider and the wrong way round, unable to offer screenshot for evidence but the designs are located in the migo store or whatever it's called these days, picking the despot (hunter design) is giving me rider gear and the reverse.

Evidence:

Platform: Android

State 685

IGN: Chris
GAME VERSION: latest
Ticket :

[stoic kelp]

Bug : my state 739 just go a Gen skip from 12 to 17 and we still have Gen 7-12 potions in all stores except migo.
Evidence: Screenshots at the bottom:
Platform: IOS
State: 739
IGN: Mira
Game v 1.20.90.2283]
Ticket 0
5+1 votes reposted

[dreamy stratus]

Explanation:
The Heroic Development doesn't works, I pass 4 stages without getting any reward.

Evidence: screenshots

Platform: android

State: 186

IGN: ♬☆꧁ᗰⓔŤαLᗰαŇiᗩⒸ꧂☆

Game version no: 1.20.90.3358

Ticket submitted: 1184223

[dusk token]

Explanation:
Reservoir Raid opponents didn’t show up, because they are registered in Doomsday, so we wasted our buffs and we won’t get water puddles for Fungal event.

Evidence:
Screenshots

Platform:
iPhone

State:
1251

IGN:
Bunny

Game version no#
1.20.90.2283

Ticket submitted in game:
1190385

[woeful heath]

Explanation:
Koth L2 timing in real was different than game info. Many didn't play and will not receive progress in Migo.

Evidence:
See screenshots

Platform:
Android

State:
1073

IGN:
Strong OLy

Game version no#:
1.20.96.3369

Ticket submitted in game:
No

[waxen copper]

Explanation: (required)
URGENT TIME SENSISTIVE! This is a bug that is affecting all players in many states.
The RR Fungal Migo task expires in 5 hours and cannot be completed by players that registered for Dooms Day. See attached screenshots.
Fungal Migo players have not received any task passes.
Players spent huge amount of effort and money for their Fungal Migo rank and the bug destroys that.
Please fix the bug and remediate the Migo Glory points!

Evidence: (optional but really useful)
2 screenshots attached

If replicable, how: (optional)

1. Go to Fungal Migo and see the list of tasks: it contains a task for RR that expires today.
2. Try to enter RR while being registered to Dooms Day.

Platform: (required)
all

State: (required)
1253 my state, but happens in all states that have RR and Fungal Migo today

IGN: (required)
Squanchy

Game version no# (can be found in the lower left of load up screen - required)
1.20.90.783

Ticket submitted in game: (required)
1190683

[manic merlin]

Explanation: I upgraded my mines in explorer so I was able to gather at lvl 3. I purchased the seasonal weekly pass that bumps me up another 2 levels so I should be able to gather level 5 mines but I can only access lvl 3s. This worked last Migo. The system wants me to wait 24 but this is only a 7 day pass.

Evidence: Screenshots

Platform: iOS

State: 794

IGN: Little Red ♡

Game version: 1.20.90.2283

Ticket submitted in game: Will not let me open until 24 hours after purchase but I will have wasted a day of benefits then 🙄

[crisp star]

Explanation: (required)
latest processor - snapdragon 8 gen 3 - is causing crashes during play.

Evidence: (optional but really useful)

If replicable, how: (optional)
every android smartphone with SD8gen3

Platform: (required)
Android

State: (required)
989 but not related

IGN: (required)
Disaster.

Game version no# (can be found in the lower left of load up screen - required)
latest

Ticket submitted in game: (required)
#1184214\

[boreal warren]

Explanation:
Player cant upgrade their exploration project no matter how they try it keep on giving them error.

Evidence:
See screenshots

If replicable, how:
Fix bug so player will be able to upgrade their exploration project

Platform:
IOS

State:
430

IGN:
Killer Queen

Game version no#
v 1.20.90.2283

Ticket submitted in game:
1192131

[boreal warren]

Explanation:
Game is being buggy and player cant place buildings on spots what are free and nothing is there, on island and in settlement, everytime they try game will not allow it.

If replicable, how:
Fix bug so player can place buildings, statues etc.

Platform:
IOS

State:
430

IGN:
Killer Queen

Game version no#
v 1.20.90.2283

Ticket submitted in game:

• 1141606
• 1157787

[sinful mountain]

After starting the game there's usually different promotions showing. On the mobile it's just showing the settlement but blurry. 

Evidence: (optional but really useful)
Screenshots attached. 

If replicable, how: (optional)
Tried restarting game, it's still there.

Platform: (required)
Android

State: (required)
64

IGN: (required)
FROST

Game version no#
V1.20.96.3369

Ticket submitted in game: (required)
4290695

[brave spoke]

TDC alliance, state 1109. Finished trap, all levels 4 in normal, level 5 didn't unlock for us for more than 2 weeks. 

Evidence: 
Screenshots attached. 

If replicable, how: (optional)
Sort this out please. We are constantly doing level 4 hell and our players are getting fed up 

Platform: (required)
Android

State: (required)
1109

IGN: (required)
MAGDA

Game version no#
V1.20.96.3369

Ticket submitted in game: (required)
1192438

[true elm]

Heist Froze with 5 mins left and did not get credited with gas collected. 


Evidence:  Tried to post screen shot in Bug reporting form but it would not let me and said it required a video! (Of a frozen screen!?!) 

Platform:
IOS

State: 
276

IGN: (required)
Gomora

Game version no# (can be found in the lower left of load up screen - required)
1.20.90.2283

Ticket submitted in game: (required)
Unable to submit ticket as it wanted a video attachment.

[verbal forge]

Explanation: (required)
After completing Heist it shows that I did not achieve any of the mining levels required to receive the rewards for each level.

Evidence: (optional but really useful)
I have attached screen shots showing my ranking which includes the amount mined.

If replicable, how: (optional)
[type here]

Platform: (required)
PC, Windows, 1.20.90.783

State: (required)
1081
IGN: (required)
Diablo Fire

Game version no#1.20.90.783

Ticket submitted in game: (required)
1193645

[boreal warren]

Explanation:
Everytime player completed task in journey to glory they didnt recieve right rewards. Player should have for all tasks they did around 396 Glory silver coins but all they got until now was 3 glory silver. Player is not receiving right amount of silver glory coins they should be receiving.

If replicable, how:
Fix bug and give player glory silver coins they should recieved from tasks they did.

Platform:
IOS

State:
430

IGN:
Killer Queen

Game version no#
v 1.20.90.2283

Ticket submitted in game:
1192497

[iron igloo]

Я не смог собрать награды "Развитие героев"

У меня вопрос к присутствующим событие "Развитие героев" которое проходило на прошлой неделе, кто-то смог забрать заслуженные награды после IV этапа, а конкретно за V и VI этапы!?

Штат: 215
никнейм: ☯️ⓇⓄⒼ☯️❻❽❽❻☯️
ОС: Android

[winged flicker]

Explanation: completed AH but the rewards did not appear in the event tab even after several hours

Evidence: see screenshots below

Platform: Android and PC

State: 1284

IGN: Twochae

Game version no#: latest

Ticket submitted in game: 1194458

[gusty crane]

Posting on behalf of Bunny

Explanation: can't spectate in doomsday

Evidence: see video below

Platform: Android and PC

State: 1127

IGN: Bunny

Game version no#: latest

Ticket submitted in game: 1196579

[gusty crane]

Posting on behalf of Fluffy

Explanation: RR Talents in DoomsDay are not working

Evidence: dont have

Platform: Android

State: 811

IGN: Fluffy

Game version no#: latest

Ticket submitted in game: 1196643

[solid minnow]

Evidence can be found at official stream. Thanks.

[gusty crane]

Hey, please post a proper bug report following #🐞︱bugs-how-to-report

[pastel oasis]

Can't upgrade the Tundra exploration center despite fulfilling all requirements. When clicking upgrade the message *Exception_3700350O* shows up.

Evidence: see video

Platform:
Android 

State: 
778

IGN: (required)
Molinator

Game version no# (can be found in the lower left of load up screen - required)
1.20.90.3369

Ticket submitted in game: (required)
83055483

[queen portal]

Explanation: (required)
Didn’t receive the aircraft free rewards when clicking on Hangar on main account

Evidence: see screenshots

If replicable, how: (optional)
[type here]

Platform: IOS

State: (585)

IGN: Daredevil

Game version no#
1.20.90

Ticket submitted in game: (required)
1196876

[frosty totem]

Can't upgrade the Tundra exploration center despite fulfilling all requirements. When clicking upgrade the message *Exception_3700350O* shows up.

Evidence: see screenshot

Platform:
IOS

State: 
700

IGN: (required)
Regit
Game version no# (can be found in the lower left of load up screen - required)
V1.20.90.2283

Ticket submitted in game: (required)
1196899

[thin onyx]

Explanation: (required)
The dialog to receive the free items appeared before the new aircraft was flagged as available in the system, prompting the dialog to receive the free items. As the aircraft had not unlocked, a data out of sync error was generated. Free items were not received. Because the dialog is marked completed it is not recurring and so the free items are lost.

Evidence: (optional but really useful)
Screenshot included with ticket of the new vehicle with no items to upgrade, everything level 0.

If replicable, how: (optional)
N/A

Platform: (required)
Android

State: (required)
658

IGN: (required)
Auto

Game version no# (can be found in the lower left of load up screen - required)
V1.20.90.3358

Ticket submitted in game: (required)
11963838

[manic rock]

Explanation: (required)
can not upgrade tundra exploration after the new aircraft update

Evidence: (optional but really useful)
screen shots

If replicable, how: (optional)
try upgrading the building please fix

Platform: (required)
pc and android

State: (required)
309

IGN: (required)
BOLTON

Game version no# (can be found in the lower left of load up screen - required)
v1.20.90.783

Ticket submitted in game: (required)
1196997

[sand rapids]

Explanation: (required)
"Data Sync Error" when collecting introductory items for new aircraft caused those items to disappear from my backpack. I cannot upgrade my aircraft as the game says I don't have them.

Evidence: see screenshots

If replicable, how: n/a

Platform: Android, Motorola Stylus 5G

State: 180

IGN: Liannin

Game version no#
1.20.90

Ticket submitted in game: (required)
1197157

[livid pier]

Explanation: (required)
"Data Sync Error" when collecting introductory items for new aircraft . Those items are not in my backpack.

Evidence: see screenshots

If replicable, how: no

Platform: Android, Samsung M53 5G

State: 585

IGN: JH

Game version no#
1.20.90

Ticket submitted in game: (required)
1196921

[serene summit]

Explanation: (required)
Upgrading stuff bug

Evidence: (optional but really useful)
When i was going to upgrade a construction that pop up message shown.

If replicable, how: (optional)

Platform: (required)
Official PC Version
State: (required) #1087

IGN: Joker_Baron

Game version no# (can be found in the lower left of load up screen - required)
Version No: 1.20.90.987

Ticket submitted in game:(required)
Ticket No:1197576

[haughty karma]

Explanation: Error when upgrading heater buildings.

Evidence: screenshots

If replicable, how: .

Platform: android

State: 1094

IGN: Annunaki

Game version no#
v1.20.90.783

Ticket submitted in game: I can't, it is incomprensible

[grim nest]

Explanation: Elysian Dreamland (Premium) visual effects bugged after the latest update

ID ticket: 1198041

Evidence: screenshots

Platform: android

State: 1185

Game version no#
Latest

[outer mango]

Explanation: (required)
There is no way to do any Frontier Outpost upgrades right now. Everytime i try it, i get the error message

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
Try to make an upgrade in the Frontier Outpost.

Platform: (required)
Android

State: (required)
485 and 467

IGN: (required)
Broken Beaver

[trail gust]

data sync error claiming introductory items for gen 3 aircraft. never got them and not in back pack.

Evidence: (optional but really useful)
screenshots

If replicable, how: (optional)
no

Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using
android/pc
State: 989


IGN: Cowboy

Game version no# pc v1.20.90.783 ; mobile v. 1.20.90.3358

Ticket submitted in game: (required)
1196822

[tribal fossil]

Reported on behalf of ariadne8 as well as sainar. Explanation: Crystal Mines showing unoccupied, but they are actually occupied. There are no combat reports and the occupied mines are the same color as unoccupied ones when they are not occupied by an alliance member, so accidents will happen, especially when you are at the higher level mines
Platform: All
State: 464
IGN: Reported by multiple players
Game version no# most recent

[vocal coyote]

Explanation:
Tempest Arms Auction completed but neither seller nor buyer received their final items, and both lost their items. Both players need to be provided with the items they were buying and selling.
Seller: State 645 Shin
Buyer: State 697 dyz Lucifer

Evidence:
Screenshot showing the beginning of the auction + screenshot showing that Transaction History is empty.

Platform: (required)
IOS

State: (required)
645

IGN: (required)
Shin

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: (required)
1198504

[drifting snow]

Explanation:
didn't receive the free items for aircraft "data sync error"

Evidence: screenshot with ticket submitted in-game

If replicable, how: n/a

Platform: Android

State: 420

IGN: Leoャ

Game version no#
V1.20.97.3377

Ticket submitted in game:
1197796

[zinc river]

Explanation: (required)
"Data Sync Error" when collecting introductory items for new aircraft caused those items to disappear from my backpack. I cannot upgrade my aircraft as the game says I don't have them.

Evidence: see screenshots

If replicable, how: n/a

Platform: Apple

State: 547

Game version no#
1.20.90

Ticket submitted in game: (required)
1198668

[empty imp]

Explanation: (required)
"Data Sync Error" when collecting introductory items for new aircraft caused those items to disappear from my backpack. I have new plane, dont have carrier button

Evidence: see screenshots

If replicable, how: n/a

Platform: Android

State: 878

Game version no#
1.20.97

Ticket submitted in game: (required)
98451043

[hollow zodiac]

Can't upgrade the Tundra exploration center despite fulfilling all requirements. When clicking upgrade the message *Exception_3700350O* shows up.

Evidence: see screenshot

Platform:
IOS

State: 
133

IGN: (required)
Regit
Game version no# (can be found in the lower left of load up screen - required)
V1.20.90.2283

Ticket submitted in game: (required)
1196899

[dusky iron]

State 965 got a new aircraft specter. when the player clicked on it, it showed the crate to claim. But at the same moment the game went in update. It looks like the crate is gone now. Multiple people in the state have the same problem. The item also does not show up in inventory after the game updated. 


Platform: multiple 

State: 965

IGN: Angela

Game version no# Latest update 1.20.90.3358

Ticket submitted in game: 1199030```

[upper phoenix]

Explanation:
I didn't get the third generation of the plane reward.. The game was constantly crashing and then the bonus page disappeared

Evidence: N/A

If replicable, how: N/A

Platform: (required)
IOS

State: (required)
739

IGN: (required)
Am not me

Game version no#
v 1.20.90.2283

Ticket submitted in game: (required)
1199373

[empty imp]

Explanation:
Game updated during gameplay in multiple stages. Gift pack for upgrade looked recived but not in backpack and material not available..so not recived. I got third plane but aircraft and carrier buttons missing as on ss. Game fully updated, repare initiated so 4Gb downloaded again. Phone restarted multiple times, situation is same - carrier not available, gift pack missing

Evidence: screenshot. Aircraft and carrier buttons missing

If replicable, how: N/A

Platform: (required)
Android

State: (required)
878

IGN: (required)
Conica of Q

Game version no#
v 1.20.97.3377

Ticket submitted in game: (required)
1200524

[hearty sundial]

Epic pass / purple crate bundle not unlocked properly on the romantic voyager event tab.  It unlocked the power surge event tab, but it did not give me the contents of the crate.

I have created another ticket on the the advise of the moderator Young Guard. If I did not purchase the crate bundle, why did it unlock for me in the power surge tab? I would appreciate if I was given the items from the epic pass instead of back and forth tickets. I accidentally deleted my system mails so I do not have proof of the purchase however the unlocking of the crate in power surge is proof enough.

Items bought via Apple App Store, and I have email receipts - but they all say ‘bag of biocaps’

Evidence: (optional but really useful)
SS below showing I could use the power surge, but not claim the contents of the bundle.

If replicable, how: (optional)
[type here]

Platform: (required)
iOS iPad 

State: (required)
370

IGN: (required)
Minerva

Game version no# (can be found in the lower left of load up screen - required)
1.20.90.2283

Ticket submitted in game: (required)
1201258

[verbal hazel]

Please follow the format listed below for all bug reports

[type bug explanation here]

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using

State: (required)
[Type your state number here]

IGN: (required)
[Type your IGN here] 

Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]

Ticket submitted in game: (required)
[Provide your ticket number here]```

[sacred thorn]

Explanation:
For players not registered/participating in Doosmdat, compensation rewards have been received. This included tokens that can be used to complete RR in the MIGO tasks. However, the MIGO I currently have in my state does not have the options to use tokens to bypass so how can this event for MIGO be complete?

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform:
iOS

State:
1141

IGN:
✿Lisa✿

Game version no#:
1.20.90.2283

Ticket submitted in game:
1201329

[somber otter]

[I would like to report this error that I have in my account after the state transfer...Every time I want to attack a building (facilities, another settlement, tanks or buildings in RR) the game shows an error (exception_24300090). This has made it difficult for me to participate in my alliance events and I have been dealing with this problem for a while now. I have tried other accounts and everything works fine. I would like to know if there is a solution or is it a permanent error...]

Evidence:
[Pic and videos]

If replicable, how: (optional)
[type here]

Platform: (required)
[Android and Chromebook]
I have tried on other devices and the error remains 

State: (required)
[86]

IGN: (required)
j x v i

Game version no# 
1.20.90.2283

Ticket submitted in game: (required)
1201337

[silent laurel]

Explanation: The Valentine's Day Event did not allow many of us to utilise our items before reset.

Now, players valuable tickets have been transfered into resources and roses are still unable to be utilised today.

Evidence: Screenshots

Platform: Android and PC

State: 1033

Ticket:1201560

[livid pier]

Explanation : Legion 1 didn’t receive rewards for King of the Hill Sunday 2/18.

Evidence : Mail; only mail about legion 2.

Platform : iOS

State : 1119

IGN : MaiMa

Game version : Latest

Ticket submitted in game : 1192804

[livid pier]

Explanation : infected horde showing in mingo event but not calendar

Evidence : screenshots

Platform : android

State : 1130

IGN : ♡Harlow♡

Game version : Latest

Ticket submitted in game : 1202169

[boreal warren]

Explanation:
Player created mini account and got starter tasks where Alliance timer help task is not working, player gave help to more than 40 people since they submitted bug request but counter on task shows only 2 from 20

Evidence:
See screenshots

If replicable, how:
Fix bug, give player progress they should already have.

Platform:
Android

State:
190

IGN:
Gülşen

Game version no#
v 1.20.97.3377

Ticket submitted in game:
1202574

[sinful agate]

Explanation : I update game to new version and it keeps making me roll back to old version and now everytime I log into game it makes me to update again and again ( 350 mb and then full package 4.2 gb )

Evidence : screenshots

Platform : IOS

State : 1015

IGN : P.S

Game version : Latest

Ticket submitted in game : a lot

[exotic meadow]

I’ve been on top of source of strike and I ranked 1st in soft in my state and 2nd in crossed state and been on top of my daily stashed but I used coins for my trap task and it’s not showing the points for it so sow I’m ranked 8th.

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
Assign my points for trap task

Platform: (required)
iPhone iOS 

State: (required)
63

IGN: (required)
Javi

Game version no# (can be found in the lower left of load up screen - required)
1.20.90.2283

Ticket submitted in game: (required)
1202717

[sudden ember]

Explanation: (required)
Hello! Currently there is injustice (bug) in the M.I.G.O. ratings. Those players, who made top3 in the event, performed daily tasks twice: before landing on another state and after. As for me, I was in the process of completing tasks in SOTF and all dailies, that should have guaranteed me top1, but that never happened. Is there a way to fix it?

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)

1. Complete all daily tasks MIGO
2. Land in another state
3. Bug: MIGO tasks will be reset. So you complete them once again

Platform: (required)
PC

State: (required)
1127

IGN: (required)
Integral

Game version no# (can be found in the lower left of load up screen - required)
latest

Ticket submitted in game: (required)
1204369

[upper phoenix]

Explanation: (required)
Either Metamorphix (Migos Intel) got duplicated during state transfer or one of them was reseted.

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
Please See below

Platform:
Android

State:
1185

IGN: (required)
Tokyo ガーリー

Game version no#
1.20.90.3358

Ticket submitted in game: (required)
1204567

[nocturne rose]

Explanation
When reinforcing player it doesn’t take the stats of the strongest player in the reinforcing base. instead it took the stats of the players base that was being rallied (rally leads name are Yujiro Hanma and Chaos, both players are reinforcing but doesn’t count either of their stats)

Evidence
Screenshots as below (doesn’t help much as can’t show heroes in rallies)

Platform
Laptop, Dell andriod version of the game

State
1127

IGN
Yujiro Hanma

Version of Game
1.20.90.2283

Ticket Number
1204559

[winged flicker]

Explanation: I am in state 1118 and have received the new limitless heros. I went to the daily offers to buy the capsules for the heros. Later I learnt that players in my state were given a pack of 200 serums and 20 capsules for each hero and I did not receive this. I have evidence of the purchases made along with the name of the fragments, but I have not located the hero yet

Evidence: in the screenshots below it shows the proof of purchase of the bundles that allowed me to have enough capsules to locate but not the extra capsules given to the other members of the state
Platform: PC and Android

State: 1118

IGN: ༒Ǥнσsτ❾➆➃༒

Game version: 1.20.90.783

Ticket number: 1205298

[runic sage]

Explanation
No Food Frenzy event rewards, pretty much everyone from state 1164 did not received them

Evidence
Screenshots of reward center and state chat for completing level

Platform
PC, Android

State
1164

IGN
Zero

Version of Game
1.20.90.783

Ticket Numbers
1205105 (CS), 1205044 (report)

[upper phoenix]

Explanation: (required)
Migos weekly task (beast siege) only counted 3 attacks and I participated in 21 attacks

Evidence: (optional but really useful)
Screenshot

If replicable, how: (optional)
See below

Platform: (Android)

State: (1185)

IGN: (required)
Tokyo ガーリー

Game version no# (can be found in the lower left of load up screen - required)
1.20.90.3358

Ticket submitted in game: (required)
1206403

[tawdry flint]

The player plays on his accounts through multiple instances and has graphical problems on one of the accounts, the other accounts work normally. 

Evidence: Screenshot 

If replicable, how: When the game starts, the first account that is opened is where this error occurs. 

Platform: PC - Windows 10 Pro (Official version) 

State: 1277

IGN: Svetlo, Kaleu, Grobari

Game version no#: 1.2.0.187

Ticket submitted in game: 1205586```

[olive creek]

Explanation:
Wrong hero ranks in reports in Heist, Battle Royale, Path Of Water, sometimes in normal attack/rally

Evidence:
Screenshot

If replicable, how:
Check reports in game, maxed (with syringes) heroes are yellow sometimes same with red heroes showing as yellow, ranks are missing or wrong

Platform:
PC/Android

State:
520

IGN:
JaworTM

Game version no#
1.20.90.783

Ticket submitted in game:
1206985

[gloomy rain]

Unable to select participants for KOTH since updating game

Evidence: 
See photos 

If replicable, how: (optional)
[Japanese app also having same issue]

Platform: (required)
iOS iPad & iPhone

State: 
560/826

IGN: (required)
Fiji

Game version no# 
1.21.0.2313

Ticket submitted in game: (required)
1208619```

[lilac sluice]

Explanation: gen 17 Robbie Mia and Donald all level 14 only Robbie counted as complete for seasonal badges.mia and Donald have started purple brain so are higher still don't count.
Ss
State: 178
IGN: SeiRyu
Game version latest :
1.21.00
Ticket number : 1208678

[tawdry flint]

After the update R4s and R5s can no longer register players for King of the Hill. Some high ranked and high battle power players have trophies by their names and we cannot click on them to register them for KoH.
Also if you tap a few more times on any of the marked members, you'll get the same trophy. 

Evidence: Screenshot 

Platform: iOS and all platforms 

State: 482

IGN: Conquistadora

Game version no#: 1.21.0

Ticket submitted in game: 1208617

[olive creek]

Explanation:
The height of the heroes given in their description is inconsistent with reality
Trish: 168cm
Mia: 167cm
They are only example problem is with every hero. I hope you don't have such problems with numbers in combat calculations

Evidence:
Screenshot

If replicable, how:
Measure them 🤣

Platform:
All

State:
520

IGN:
JaworTM

Game version no#
1.20.90.783

Ticket submitted in game:
1208754

[worldly oracle]

Evidence: screenshots 


If replicable, how: (optional)


Platform: Android 


State: 1114


IGN: Calypso


Game version no# V1.21.0.3402


Ticket submitted in game: 1209043```

[plain quartz]

Look at this, this is the same rank as robbie, why can't donald unlock the colonel completion yet??

Platform : Android

State : 213

IGN : Lord YUD

Versi game : 1.21.0

Ticket submitted in game : 15989388

[tawdry flint]

More than 40 decorative items have disappeared. 

Evidence: Screenshot 

Platform: iOS 

State: 931

IGN: ☆.★*ToxXxiK*★.☆

Game version no#: 1.21.0

Ticket submitted in game: 1204958

[hearty gull]

Explanation: players account was cloned and wasn’t able to join any events, player was unable to port or move.
Evidence: (if any) Video down below
Platform: (required) IOS
State: (required) 928
IGN: (required) (｡•́︿•̀｡)
Game version no#1.21.0.2313
Ticket submitted in game: (required) 1210485

[sturdy turtle]

Explanation: Our alliance registered for doomsday when the event first started. Once registration was over, we were notified that we did not qualified for doomsday. I’m assuming because our reservoir raid score was not high enough to make the top 192. We then went back to playing regular rr. After the recent patch, we found members that were previously registered for doomsday can no longer register for rr. The sign up symbol has been replaced by the doomsday trophy symbol. Now, not only can we not play doomsday, we also cannot play regular rr. Please help fix this as it’s causing us to lose out on our MIGO event and weekly rr reward.

Evidence: (if any) see photos below

Platform: (required) IOS

State: (required) 1250 but assuming multiple states are affected by this as well

IGN: (required) Jackie

Game Version No.: 1.21.0.2313

Ticket submitted in game: 1210688

[vocal coyote]

Explanation:
Bought an item for 1500 coins and it has been 6 hours and I did not receive mail stating I bought this, nor did I receive the tempest arms I bought (but my coins were deducted / are missing).

I also sold a tempest arms item today about 6 hours ago for 6000 coins, and same situation. No mail confirming sold, no coins given to me, yet my item was deducted and I no longer have it
It is similar to this player's issue #🐞︱bug-reporting message

Evidence:
No screenshots available

Platform: (required)
IOS

State: (required)
State 547

IGN: (required)
ৡ͜͡Lauren͜͡ৡ645

Game version no# (can be found in the lower left of load up screen - required)
Latest

Ticket submitted in game: (required)
1209970

[olive creek]

Explanation:
Animations in alliance hall are not the same for all players. It looks like the animation position is client side and not server side. Due to this, interactions may look different for different people during events

Evidence:
Video

Platform:
PC

State:
State 539

IGN:
JaworTM

Game version no#
1.21.0.813

Ticket submitted in game: (required)
1212080

[scarlet cradle]

Posting for player : jawortm

Explanation:
Collisions with objects in the Alliance Hall require small fixes

Evidence:
Screen

Platform:
PC

State:
State 539

IGN:
JaworTM

Game version no#
1.21.0.813

Ticket submitted in game: (required)
1212092

Posting for player : jawortm

Explanation:
Items in Mega Deal aren't centered, please center it, this is happening in PC version

Evidence:
Screen

Platform:
PC

State:
State 539

IGN:
JaworTM

Game version no#
1.21.0.813

Ticket submitted in game: (required)
1212103

Posting for player : jawortm

Explanation:
Text overlaps in Alliance Hall after you click it

Evidence:
Screen

Platform:
PC

State:
State 539

IGN:
JaworTM

Game version no#
1.21.0.813

Ticket submitted in game: (required)
1212109

Posting for player : jawortm

Explanation:
When you squeeze window in PC version in Treasure Quest you can see buildings by clicking on dark field

Evidence:
Screen

Platform:
PC

State:
State 539

IGN:
JaworTM

Game version no#
1.21.0.813

Ticket submitted in game: (required)
1212113

Posting for player : jawortm

Explanation:
When you squeeze window in PC version GUI elements doesn't follow edge of the screen, they stop at some point

Evidence:
Video

Platform:
PC

State:
State 539

IGN:
JaworTM

Game version no#
1.21.0.813

Ticket submitted in game: (required)
1212125

[olive creek]

Explanation:
The buildings are highlighted even though they have already been built

Evidence:
Screen

Platform:
PC

State:
State 539

IGN:
JaworTM

Game version no#
1.21.0.813

Ticket submitted in game: (required)
1212150

[olive creek]

Explanation:
(If this has already been reported, please remove my post and fix it)

A glowing button informing about possible available research. For people who have completed all the research, this is unnecessary. Please add a piece of code that checks if the research has been completed if yes please remove glows effect. Small change, but it makes this game better for all of us

Evidence:
Screenshot

Platform:
PC

State:
State 539

IGN:
JaworTM

Game version no#
1.21.0.813

Ticket submitted in game: (required)
1212169

[fresh cloud]

Explanation : I want to give suggestions to Dev to hide banner like bunker or etc while people are doing event like Survivor Royale.. it causes us to accidentally click the banner while playing Survivor Royale ,And automatically exit from Survivor Royale event… the BUG is while we enter back the Survivor Royale game it FREEZE and cant move anywhere.. got no choice only to restart the game again

If replicable, how: click on the banner

Evidence: No screenshot provided

Platform: iphone

State: all states

IGN: player didnt want to give a ign so all states

Game version no# the latest version of the game 1.21.0.813

Ticket submitted in game: player doesnt want to submit a ticket

[unique stream]

Explanation:
My friend ported out on Thursday (Feb 29th) but there is a false HQ appeared on his spot that makes no one can port in. Today we had SvS, someone hit the false HQ while he is at the Capital and still got the hit (lost troops and rss). The gov used eviction, it cost 1 time but the false HQ is still there

Evidence:
Screen

Platform:
IOS

State:
1030

IGN:
All is Well ❤️‍

Game version no# (can be found in the lower left of load up screen - required)
1.21.0.2313

Ticket submitted in game:
1211551

[exotic meadow]

BUG:Can’t assign gov, the system assign automatically gov at our r5 but when we try to assign doesn’t work, show an error, and now we don’t have gov

Evidence
See screenshot

Platform

All

State
88

IGN
Italian fury

Version of Game
Lates

Ticket Numbers
1213821

[sudden leaf]

KOTH
Attention Devz and their Leadership.

KOTH has yet to be fixed.
The last 3rd of the match constantly bugs out and food stops being provided to the players.
This happens no matter who keeps assigning cities.

Furthermore there was patch that happened during the KOTH event that was scheduled 14:00 UTC - 15:00 UTC.

This caused some players to disconnect during the event.
Post event it forced player to do a 100mb download and then reboot the game twice.

Solutions:

1. Fix the food issue in KOTH.
   I suggest that all players have a base food rate.
   Eliminate the assignment of food.
   Captured cities can add X amount of food per

2. Stop doing patches during event hours / event days.
   Look into doing a weekly patching schedule and make sure the community at large knows about this patch schedule.

[umbral wave]

Explanation:
The patch between 14/15utc bugged the rewards from KOTH. They were never sent out.

Platform:
IOS, Android, official PC version

State: (required)
1129/34/48

IGN: (required)
Zane

Game version no
v1.21.0.3402

Ticket submitted in game:
1215424

[vapid sedge]

Explanation: Missing Fortress event from the Events Billboard and Calendar
Evidence: see screenshot
If replicable, how: (optional) [type here]
Platform: Android and PC
State: #1291
IGN: MARS
Game version no# 1.21.0.3402
Ticket submitted in game: 1215594

[heady shoal]

Explanation:
Our 14 utc koth L1 did not give rewards in the mail, only our L2 gave rewards in the mail and some of my alliance members games froze the last 5 minutes of koth. When reopening the game they were not allowed to re enter koth

Platform:
Android

State: (required)
952

IGN: (required)
Ray Ray

Game version no:
1.21.0.3402

Ticket submitted in game:
1215587

[quasi zephyr]

Explanation:
Rewards for 14-15 UTC KotH were never sent out (for 1st legion). On the moment of sending this message its been over 4 hours of silence.

This issue happened in a fight between PtP (st. 1148), SUP (st. 1129) and PDX (st. 1134).

Platform:
Android

State: (required)
1148

IGN: (required)
♡~女神尤尼꧂

Game version no
v1.21.0.3402

Ticket submitted in game:
1215605

[gentle elk]

Explanation:
Had bug bug during our King Of the Hill event 14:00UTC
I had marching 00:00 and my marches didn't move, i tried to restart and game started to download and then i couldn't enter the game.Also our 14 utc koth L1 did not give rewards in the mail, only our L2 gave rewards in the mail.

Platform:
Android

State: (required)
952

IGN: (required)

°k̷e̷k̷k̷i̷s̷°

Game version no:
1.21.0.3402

Ticket submitted in game:
1215580

[winged flicker]

Explanation: After Alliance Duels, troops that were lost did not return after the battle ended.

Platform: IOS

State: 369

IGN: Tipsy

Version: latest

Ticket number: 1215644

[sinful mountain]

Submitting on behalf of player

State 1151 now has the world event Fungal Insurgence. It's supposed to have the Horde event every 2 weeks. 4 weeks into the world event, there still hasn't been any Horde event. According to the schedule, there should have been a horde event on week 2 and week 4. As you can see on the attached screenshot, there is a Horde event but it is "not yet open".

If replicable, how: (optional)
4 weeks have passed, still no Horde event has started.

Platform: (required)
Android

State: (required)
1151

IGN: (required)
▪︎Lu

Game version no#
V1.21.0.3402

Ticket submitted in game: (required)
1215529

[hearty gull]

Submitting for player

• Explanation : Update at 4,341M not going through
• Evidence : Picture
• Platform : IOS
• State : #64
• IGN : ̷R̷A̷G̷E̷
• Game Version : V 1.21.0.2313
• Ticket submitted in game : 1215038

[primal mountain]

Evidence: Pic of 1st and 3rd week 

If replicable, how: it happened 3 times now,on or about Feb 20, 24th and 28th

Platform:, Android and PC version 

State: 1088

IGN: Baby K

Game version no# v 1.21.0.813

Ticket submitted in game: 1211508

[mystic bridge]

Explanation:
Rewards for 14 UTC KotH Match for Legion 1 were never send. We never got any report about the legion 1 match. Additionally the Alliance got completely deleted from the KotH rankings and the Win was put as a Loss in the Betting system.

This issue happened for the fight between CAR (1043), zEU (1050) and ADI (1018).

Platform:
Apple

State: (required)
1043

IGN: (required)
Donna

Game version no
v1.21.0.3402

Ticket submitted in game:
1215899

[vale basin]

Explanation: (required)
Rewards for Doomsday Qualifiers did not arrive. The player left their original alliance after reset on Saturday 3rd Mar, but before the time rewards were distributed. However, other players who also left their DD-participating alliance for SvS after reset but before rewards distribution got their rewards along with everyone else, even though they were in a different alliance at the time, so the issue is not alliance-related.

Platform: (required)
iOS

State: (required)
1010

IGN: (required)
༄ღ▄︻デLola═━ღ

Game version no#
V1.21.0.3402

Ticket submitted in game: (required)
1215857

[bright crescent]

On behalf of Momopopo
Explanation:
On February 27th I used 7 precision positioning chips on treasure quest and I didn't receive the correct rewards for them from my understanding a day later I believe there was an update that fixed several bugs which included treasure quest but no where did we receive any of the current migo mats it's only fair if we can receive our precision chips back since the bug has been fixed.

Platform: Android & PC

State: 1215

IGN: Senile Momo

Game version number: v 1.21.0.3402

Ticket: 1212729

[exotic meadow]

POW BUG: I was diamond rank (see ss), but my rank restart from stone(and this is correct I restart in stone) but,I can’t rank up, when I win I get a star, when I lose the star is removed like in a diamond, but I’m not a diamond at the moment, I open same bug 10/02/2024 and after investigation costumer service reply me and send me a compensation  because show like I’m rank diamond but I’m rank stone(see ss) the problem is I Can’t rank up due this diamond bug.

Evidence:
See all my ss about previously ticket whit costumer service replay and whit compensation they send, it’s 3 months I have this problem please fix this issue

If replicable, how: please fix this bug

Platform: PC, android 

State: 122

IGN: 厚臉皮的女孩

Game version no:latest

Ticket submitted in game: Ticket: 1216700

[vast oyster]

Evidence: SS submitted with in game report

If replicable, how: anyone that joins our alliance sees the same thing

Platform: (required)
Android, Apple

State: current state 583- buildings in 598 apparently

IGN: DER TROLL


Game version no# v 1.21.0.2313


Ticket submitted in game: 1216840

[limber fiber]

Adding to Players post due to discord derping more than Dalma

[exotic meadow]

BUG:Can’t assign gov, the system assign automatically gov at our r5 but when we try to assign doesn’t work, show an error, and now we don’t have gov(other player in my alliance reported the issue but costumer service reply R5 should open a ticket ) I’m the R5 so please fix this issue

Evidence
See screenshot

Platform
Android

State
88

IGN
ALAA

Version of Game
Lates

Ticket Numbers
1216885

[quasi meadow]

BUG
A bunch of players who were registered for Doomsday (DD) left the alliance to join another alliance for SVS on Saturday 2 March 2024. These players came back to the alliance to participate in the DD but did not receive the DD rewards even after participation.

The players who were registered for DD, but did not leave the alliance however did receive rewards for DD.

Player was advised previously by game support that leaving the alliance would not impact DD or King of the Hill events, hence it is unacceptable not to receive any rewards after spending relocators, bios, buffs, RSS to participate in the DD.

Platform
Android

State
863

__IGN __
༒༽Sᴄᴀʀʟᴇᴛ༼༒

Version of Game
1.21.0.3402

Ticket Number
1215966

[storm tartan]

Bug: during the alliance duel (02/29/2024), my settlement was cloned. that is, I was in two states at the same time (in 933 and in 930). one settlement is active. and the other one stands motionless, but can be attacked by the enemy (this was found out during the svs). The rewards are not doubled. please fix this problem.

Evidence
See the screenshot

Platform
ios

State
930

IGN
[N]

Game Version
Lates

Ticket Numbers
1213895

[lost rain]

[State doesn't have crystal mines since start of MIGO season]

Evidence: [Screenshot provided below]

If replicable, how:
[States between 1129 to 1152 are facing the issue]

Platform: 
[Android device - Samsung A33]

State:
[1136]

IGN: Trigger

Game version no# [V 1.21.0.3402]

Ticket submitted in game:
[1217366]```

[merry sand]

Reporting on behalf of MastersAngel

I was transferring to state 1254, but instead I ended in state 1251, while my alt and my other alliance members are in the right state.
I have enough tickets for transfer again, but there's the 90 days cooldown

Evidence: (optional but really useful)


If replicable, how: (optional)


Platform: (required)
Android

State: (required)
1251

IGN: (required)
IGN ListersAngel 

Game version no# (can be found in the lower left of load up screen - required)
V 1.21.0.3402

Ticket submitted in game: (required)
1217487 ```

[tender pewter]

BUG
Not getting metamorphix daily intel story and i have two metamorphix's in archive.

EVIDENCE
See the screenshot

Platform
PC/Android

State
1236

IGN
LIONZ

Game version
latest

Ticket submit in game
1218106

[quiet lily]

Explanation: (required)
My state (s477) had the alliance mines available for a very short period of time yesterday (for about an hour on march 4th) then it just disappeared, even the mines being built disappeared, some alliances were able to rally their mines they built, yet other states have their mines functioning just fine but ours did not, this is a entire state issue not just an alliance issue, unfortunately we were not aware that this would be an issue so there are no screenshots of when we had the mines for that short period of time

Evidence:
Screenshots below

Platform: (required)
iOS operating system

State: (required)
477

IGN: (required)
Zumanji

Game version no#
v 1.21.0.2313

Ticket submitted in game: (required)
#1218497

[eternal trench]

Explanation: (required)
[Can’t Register for Reservoir Raid, it’s acting as if we were doomsday participants and unable to register. We did not qualify for Doomsday, so should be able to register for Raid.]

Evidence: (optional but really useful)
[type here]

If replicable, how: (optional)
[type here]

Platform: (required)
[IOS]

State: (required)
[369]

IGN: (required)
[♡Oɢ-Pᴀʙ♡]

Game version no# (can be found in the lower left of load up screen - required)
[1.21.0.2313]

Ticket submitted in game: (required)
[1218919]

[thin onyx]

Explanation: (required)
Several members of the alliance BBP on state 658 cannot register for Reservoir Raid, they show a trophy symbol instead. These members are not registerd for Doomsday. R4s without recent update can see the checkboxes to register them but they do not register when those R4s attempted to register.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
Open the menu.

Platform: (required)
Android, others

State: (required)
658

IGN: (required)
Bulma, others

Game version no# (can be found in the lower left of load up screen - required)
1.21.0.3402

Ticket submitted in game: (required)
1218962

[safe vector]

Explanation: (required)

My alliance was not classified for DD, but now it won't let me enroll my people for RR. 😅

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)
Here

Platform: (required)
iOS

State: (required)
432

IGN: (required)
[ ♡ ], others

Game version
Latest

Ticket submitted in game: (required)
42491627

[pliant cave]

Explanation: (required)
My alliance did not qualify for DD, but we aren't able to register for rr.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
207

IGN: (required)
Seline meowmeow

Game version
1.21.0.3402

Ticket submitted in game: (required)
1219135

[dreamy viper]

Explanation: (required)
We scheduled our Alliance Duel with FAM for 14 UTC. Somehow we are scheduled at 15 UTC - at the same time we have Doomsday. It is not possible to have Alliance Duel and Doomsday at the same time and it causes us to lose rewards from one of the event.

Evidence: (optional but really useful)
Screenshots

If replicable, how: (optional)

Platform: (required)
Android

State: (required)
655

IGN: (required)
OnMyKnees and others

Game version no# (can be found in the lower left of load up screen - required)
v 1.21.0.3402

Ticket submitted in game: (required)
1219828 (completed even though no one responded)

[cinder coyote]

Explanation: I was being able to kill 5lvl infected alone now i cant

Evidence: please see the attached photos of old rally with 100% dmg and fail from today

If replicable, how: (optional)
[type here]

Platform: (required)
IOS17.0 and pc - windows 11

State: 1264
IGN: 一═デ︻ яα∂к ︻デ═一

Game version no# 1.21.02313

Ticket submitted in game: 1219610

[primal mountain]

Explanation:
[4th time with No Deployable Towers. The last 4 times, I had only ONE Deployable towers, the other 39 I had to build. And now I have to build 50 more?

The first time, February 20th I believe, I had 1 Deployable towers and 19 I had to build using my gold and my resources. The 2nd time, I had to build all 20 towers. The 3rd time I had to build all 20 Towers. And now this time I have to build all 50. It still has not given me Deployable towers, just the option to build. Before the state merger, all my towers were completely built.

Both tickets, 1220356 and 1211508 said completed as soon as I hit send and game refreshed. And the response is the exact same as last ticket]

Evidence:
[These 5 pictures are from February 20th, the 1st time. February 28th, the 3rd, the 4th time, today, March 6th, and my original ticket #1211508, (I can't find the picture for the 2nd time unfortunately.) ]

If replicable, how:
[Every 5 days 4 times in a row]

Platform:
[Both android and pc]

State:
[1088]

IGN:
[Baby K]

Game version no#
[V 1.21. 0.3402]

Ticket submitted in game:
[1220356 & 1211508 marked completed] but using %% finally brought other menu
[1220449 marked processing]

[primal mountain]

Explanation:
[I only received 20 Deployable towers, the other 30 towers I have to build]

Evidence:
[Picture included]

If replicable, how:
[1st time for this character]

Platform:
[Both android and on pc]

State:
[1088]

IGN:
[Lady K@y ♡]

Game version no#
[V 1.21.0.3402 ]

Ticket submitted in game:
[1220469]

[silent laurel]

Explanation:
Alliance Hall events are not working properly for all players. If the event does not spawn each round, the player has to relog before the next round and still loses out on rewards for the previous round. Players are also not retaining their rewards for outside the alliance hall, such as plasma or speedups.

Replicable:
Every third round.

State: 1033

Ticket ID:
1220508

Platform:
Android and PC