plain scarab
Keep getting refund notifications appear when attempting to top up diamonds on huwaei
Evidence: (optional but really useful)
If replicable, how: (optional)
Top up
Platform: (required)
Android & huwaei app gallery
State: (required)
106
IGN: (required)
Tupac Shakur
Game version no# (can be found in the lower left of load up screen - required)
Latest version
Ticket submitted in game: (required)
700300
acoustic abyss
Explanation:
ash landmines don't work when used when she is throwing her double grenade. The landmine takes stamina and goes into cooldown
Evidence: not wasting my data for this
If replicable, how:
Watch closely for ash to initiate throwing grenade, then try to set landmine
Platform:
Android, samsung
State:
86
IGN:
UpdatesSuck
Game version no#
1.19.0. 2780
Ticket submitted in game:
Closed
Explanation:
Ernie 3rd skill does not work with multiple rider heroes
Evidence:
not wasting my data for this
If replicable, how:
Use ernie with Julie or Courtney, or several others
Platform:
Android, samsung
State:
86
IGN:
UpdatesSuck
Game version no#
1.19.0. 2780
Ticket submitted in game:
Closed
Explanation:
Martha Gatlin gun skill displays available when not
Evidence:
not wasting my data for this
If replicable, how:
Use Martha gatlin gun skill in explore when available
Platform:
Android, samsung
State:
86
IGN:
UpdatesSuck
Game version no#
1.19.0. 2780
Ticket submitted in game:
Closed
Explanation:
Grimm skills do not work as advertised
Evidence:
not wasting my data for this
If replicable, how:
Replay a battle report and look at damage in details of report, calculate the amount of damage vs the amount described
Platform:
Android, samsung
State:
86
IGN:
UpdatesSuck
Game version no#
1.19.0. 2780
Ticket submitted in game:
Closed
Explanation:
Can't scroll chat unless you try scrolling where there is text
Evidence:
not wasting my data for this
If replicable, how:
Try scrolling chat in the black section of the chat box
Platform:
Android, samsung
State:
86
IGN:
UpdatesSuck
Game version no#
1.19.0. 2780
Ticket submitted in game:
Closed
Explanation:
Svs does not inform players their shield will be forcefully removed in the capitol area outside the red zone.
Shield cannot be applied if shield was forcefully removed, but you can Teleport to the grass, apply shield, teleport to the exact same coordinates = shield stays, but will be removed again during "intermission"
You can teleport away from capitol, teleport back to your exact coordinates, apply a shield, then go offline. You can then later log in and cry because you were attacked when you should have had a shield because your shield will be forcefully removed during "intermission"
You can also expect SOS not to reimburse you for the lost troops and resources to heal your troops.
This bug appeared when facilities were added to svs warfare
Evidence:
not wasting my data for this
If replicable, how:
Move to capitol area before svs warfare begins, apply 24 hour shield, receive notification shield was removed.
Platform:
Android, samsung
State:
86
IGN:
UpdatesSuck
Game version no#
1.19.0. 2780
Ticket submitted in game:
Closed
drifting salmon
Explanation: (required)
Diamond purchase did not arrive. Auto-refund message appeared.
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
[iOS]
State: (required)
598
IGN: (required)
Chiraq
Game version no# (can be found in the lower left of load up screen - required)
[v 1.19.0.1826]
Ticket submitted in game: (required)
[700608]
steel fulcrum
Explanation: (required)
Pack purchase did not arrive. Auto-refund message appeared.
Evidence: (optional but really useful)
[31 google transactions but no pack delivery]
If replicable, how: (optional)
[type here]
Platform: (required)
[GOOGLE PLAY]
State: (required)
461
IGN: (required)
85——
Game version no# (can be found in the lower left of load up screen - required)
[v 1.19.0.2790]
Ticket submitted in game: (required)
[700632]
Made over 35 purchases none went through
harsh cypress
Explanation: I bought packs with diamonds and got refund messages. But I didn't made a refund.
Evidence: See attached screenshot
If replicable, how: By buying packs.
Platform: iOS
State: 29
IGN: тнє đαяк кηιgнтツ
Game version no# 1.19.0.1826
Ticket submitted in game: 700517
vagrant kindle
Refund notifications
Evidence: (optional but really useful)
If replicable, how: (optional)
Buy packs
Platform: (required)
iOS
State: (required)
825
IGN: (required)
89175010
Game version no# (can be found in the lower left of load up screen - required)
Latest version
Ticket submitted in game: (required)
700821
past palm
Explanation: (required)
Purchase refund notice
Evidence: (optional but really useful)
When trying to purchase Arms Crate, it gave me refund issue notice. SS provided.
If replicable, how: (optional)
Give me back my 999 diamonds or unlock advanced arms crate... Not x100 biocaps compansation.
Platform: (required)
PC Version - provided as SS
State: (required)
825
IGN: (required)
รเ૮α૨เσ
89131928
Game version no# (can be found in the lower left of load up screen - required)
v 1.18.90.405
Ticket submitted in game: (required)
700858
inner elk
Explanation: (required)
In explorer mode the infected boss gets stuck at screen edge, only can be reached by infantry hero
Evidence: (optional but really useful)
Look at the photo
If replicable, how: (optional)
Just play a few rounds, it always happens
Platform: (required)
All
State: (required)
975
IGN: (required)
107426425
Game version no# (can be found in the lower left of load up screen - required)
V.1.19.0, been happening for a while on previous versions too
Ticket submitted in game: (required)
Not submitted i avoid contact with cs at all costs, they are useless
karmic python
[New King of the Hill event, to register requested choose three times but won't let me save unless I choose four times. Registration closes today so this really needs addressing asap.]
Evidence: (optional but really useful)
[Screenshot attached. I could save with just 3 times selected yesterday. Now it keeps defaulting to all four selected]
If replicable, how: (optional)
[type here]
Platform: (required)
[Android, Huawei P30]
State: (required)
[242]
IGN: (required)
[Soapstar]
Game version no# (can be found in the lower left of load up screen - required)
[V1.19.00.2790]
Ticket submitted in game: (required) [700747]
gentle saddle
[purchase refund ]
Evidence: (optional but really useful)
[purchased 3 bundles and got refund message, bought bundles perfectly fine yesterday]
If replicable, how: (optional)
[type here]
Platform: (required)
Android
State: (required)
[583]
IGN: (required)
[59214759]
Game version no# (can be found in the lower left of load up screen - required)
[V1.18.90.1809]
steel mason
Explanation:
[purchase refund ]
Evidence: (optional but really useful)
[purchased 3 bundles and got refund message) bought using diamonds.
If replicable, how: (optional)
[type here]
Platform: (required)
Android
State: (required)
[584]
IGN: (required)
IamWizard 63619945
Game version no# (can be found in the lower left of load up screen - required)
[V1.19.0.2790]
Ticket submitted in game
701353
proper cape
Explanation:
[purchase refund ]
Evidence: (optional but really useful)
[purchased 7 bundles and got refund message) bought using diamonds.
If replicable, how: (optional)
[type here]
Platform: (required)
iPhone
State: (required)
[307]
IGN: (required)
J0£ 27653290
Game version no# (can be found in the lower left of load up screen - required)
[V1.19.0.2790]
steel fulcrum
Explanation: (required)
Pack purchase did not arrive. Auto-refund message appeared.
Evidence: (optional but really useful)
[31 google transactions but no pack delivery]
If replicable, how: (optional)
[type here]
Platform: (required)
[GOOGLE PLAY]
State: (required)
461
IGN: (required)
85——
Game version no# (can be found in the lower left of load up screen - required)
[v 1.19.0.2790]
Ticket submitted in game: (required)
[701334]
restive stag
Cannot use the back button on top left seeing as it is faded or the X on the top right when to exit that screen. Only way is exitting the game completely.
Evidence: attached picture
If replicable, how: (optional)
Platform: (required)
Android & Samsung
State: (required)
902
IGN: (required)
WOLFSBANE
Game version no# 1.19.0.2790
Ticket submitted in game: (required)
701372
upbeat nacelle
Please use this format when reporting bugs
frail silo
Explanation: (required)
Pack purchase did not arrive. Auto-refund message appeared.
Evidence: (optional but really useful)
[Apple Pay transactions but no pack delivery] have apple proof of no refund and bank statements
If replicable, how: (optional)
[type here]
Contacting Apple support as well
Platform: (required)
Apple Pay
State: (required)
369
IGN: (required)
Suga~Boom~Boom
Game version no# (can be found in the lower left of load up screen - required)
[v 1.19.0.1826]
Ticket submitted in game: (required)
[700035]
primal edge
Refund notifications appear when attempting to top up diamonds on huawei
Evidence: (optional but really useful)
If replicable, how: (optional)
Top up
Platform: (required)
Android & huwaei app gallery
State: (required)
308
IGN: (required)
Sir-Profeç
Game version no# (can be found in the lower left of load up screen - required)
Latest version
Ticket submitted in game: (required)
701491
livid pier
Purchased behemoth trial crate twice received neither time
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
Well I did it twice not really willing to try it again considering the scam of a company is more than likely not going to refund me in the first place
Platform: (required)
ISO
State: (required)
847
IGN: (required)
Beauty
Game version no# (can be found in the lower left of load up screen - required)
Latest version
Also known as the most buggy laggy garbage update in existence
Ticket submitted in game: (required)
701564
inner creek
BUG REPORT
Explanation:
No button for redeeming gift codes.
Evidence:
PIC BELOW
If replicable, how:
N/A
Platform:
iOS - iPad Air 4 - V 16.4.1
State:
1153
IGN:
Kibosh
Game version no#
1.91.0.1826
Ticket submitted in game:
701467
gentle crescent
Refund notification
Evidence: (optional but really useful)
Screenshots attached
If replicable, how: (optional)
I bought the same pack from ios and android. So double charged and did not get it either times.
Platform: (required)
[type here - operating system - ios and bluestacks)
State: (required)
669
IGN: (required)
Tepig
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.1826
Ticket submitted in game: (required)
701582```
open osprey
Explanation: pc launcher not logging in with assigned account. Log in with default guest.
Evidence: how to proof...?
If replicable: no idea.
Platform: pc.
State: dont recall.
IGN: Default survival ign.
Game version: 1.19.0.4111
rapid tiger
Explanation: pc launcher not logging in with assigned account. Log in with defau...
I have this exact same problem.
can't really show evidence but if someone can go to discord call I can share screen and show exactly what happens.
platform: pc
State: 1097
IGN: Restricted
Game version: same as above
slender meteor
Explanation: (required)
Pack purchase did not arrive. Auto-refund message appeared.
Evidence: (optional but really useful)
[1 apple transaction but no pack delivery]
If replicable, how: (optional)
[type here]
Platform: (required)
[APPLE]
State: (required)
461
IGN: (required)
KillerQueenMyst♡
Game version no# (can be found in the lower left of load up screen - required)
[v 1.19.0.1826]
Ticket submitted in game: (required)
[701786]
silver moon
Explanation: (required)
Pack purchase did not arrive. Auto-refund message appeared.
Evidence: (optional but really useful)
[3 google transaction but no pack delivery]
If replicable, how: (optional)
[type here]
Platform: (required)
[android]
State: (required)
140
IGN: (required)
||| Neo |||
Game version no# (can be found in the lower left of load up screen - required)
[v 1.19.0.2790]
Ticket submitted in game: (required)
[700979]
fresh gorge
polite note, all posts in here must follow the guidelines in #🐞︱bugs-how-to-report , posts not following this will be removed
elfin flame
[type bug explanation here]
Openers collected in behemoth event did not arrive for use.
Evidence: (optional but really useful)
[Screenshot]
If replicable, how: (optional)
[type here]
Platform: (required)
Android
State: (required)
181
IGN: (required)
RAGNAROKK
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.2790
Ticket submitted in game: (required)
701791
silk gorge
Explanation:
Hero stats not showing at PC version
When click at stats of a gero, no information showed.
Evidence: (optional but really useful)
Screenshots attached.
If replicable, how: (optional)
Use PC version. Open Heroes and try to see stats of any hero.
Platform: (required)
Windows 11
with SoS official PC version
State: (required)
795
IGN: (required)
Fᴀʟᴄᴀᴏ ツ
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.411
Ticket submitted in game: (required)
701871
raven plume
For 3 months my diamond store has not been available for me to access despite buying diamonds and using them before. I have sent in numerous tickets and they are all automatically closed before anything can be done
Evidence: (optional but really useful)
Screenshot Provided
If replicable, how: (optional)
[type here]
Platform: (required)
iOS
State: (required)
[873]
IGN: (required)
[༺ тнє вєαѕт ༻]
Game version no# (can be found in the lower left of load up screen - required)
[v 19.0.1826 ]
Ticket submitted in game: (required)
[701881]```
radiant vigil
[purchase refund]
Evidence: (optional but really useful)
[the first purchase bundle has a problem and got a refund message. Other bundles went successfully bought using diamonds]
If replicable, how: (optional)
[type here]
Platform: (required)
IOS
State: (required)
[432]
IGN: (required)
[♡Killer♡Bear♡]
Game version no# (can be found in the lower left of load up screen - required)
[v 1.18.90.1809]
Ticket submitted in game: (required)
[701876]
vague thorn
Explanation: (required)
Diamond purchase did not arrive. Auto-refund message appeared.
Evidence: (optional but really useful)
If replicable, how: (optional)
Top Up
Platform: (required)
[iOS] [PC]
State: (required)
565
IGN: (required)
Ѕky
Game version no# (can be found in the lower left of load up screen - required)
[v 1.19.0.411]
Ticket submitted in game: (required)
[702006]
digital fox
Explanation: (required) — Two problems after the update (sorry that the video is in Russian): 1. the button with the hero's statistics disappears when you click on it. 2. Impossible to exit skins menu: right cross doesn't work, left arrow is inactive, hidden by textures.
Evidence: (optional but really useful) — Screenshot and video.
If replicable, how: (optional) — Repeats after restarting the game.
Platform: (required) iOS
State: (required) 258
IGN: (required) Nicole
Game version no#1.19.0.1826
Ticket submitted in game: (required) — 702109
livid pier
Explanation: (required)
Diamond purchase did not arrive. Auto-refund message appeared.
Evidence: (optional but really useful)
See picture below
If replicable, how: (optional)
happened three times
Platform: (required)
iOS and PC
State: (required)
181
IGN: (required)
Specter
Game version no# (can be found in the lower left of load up screen - required)
Game Version v1.19.0.1826
Ticket submitted in game: (required)
Ticket# 702085
empty drift
Explanation: purchase resulted in auto refund message
Evidence: included
If replicable...I don't want to try again to find out
Platform: android
State: 726
IGN: Madcowdisease
Game version: v1.19.0.1826
Ticket # 77523301
dawn smelt
Explanation: (required)
Entire alliance was not registered for RR! We all voted for times and signed up our members as normal. Now it says that no one registered.
Evidence: (optional but really useful)
See pics
If replicable, how: (optional)
[type here]
Platform: (required)
ALL
State: (required)
438
IGN: (required)
DrkGuardianFloof
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.1826
Ticket submitted in game: (required)
702560
sturdy grove
[as your at the start of the trial you select the first weapon choice then it shows the timer and it just freezes. The only way out of it is to shut down the whole game and restart. When restarted the trial does the exact same thing. Now on second day of an event I cannot complete. MOD said known issue and working on a fix but not official communication from SOS I am not the only person this is happening to many across our state]
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
[type here - operating system, Android. Sony mobile phone. Dell gaming laptop windows 10. Bluestacks.
State: (required)
[851]
IGN: (required)
[alan partridge ]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.0.2790 ]
Ticket submitted in game: (700851)
]```
bold moth
Explanation: (required)
Pack purchase did not arrive. Auto-refund message appeared.
Evidence: (optional but really useful)
[2 iOS transaction but no packs delivery]
If replicable, how: (optional)
[type here]
Platform: (required)
iOS
State: (required)
774
IGN: (required)
Atomic
Game version no# (can be found in the lower left of load up screen - required)
[v 1.19.0.1826]
Ticket submitted in game: (required)
[702651]
spark rain
Explanation: purchase resulted in auto refund message
Evidence: included
If replicable, how: purchasing more packs result in the same way
Platform: iOS
State: 83
IGN: Hitman
Game version: v1.19.0.1826
Ticket # 700795
sacred thorn
Explanation: (required)
Pack purchase did not arrive. Auto-refund message appeared. Funds deducted from bank account.
Evidence: (optional but really useful)
Screenshot will be provided from the ingame message received.
If replicable, how: (optional)
[type here]
Contacted ingame customer support, they said they will get back to me
Platform: (required)
Apple/iOS
State: (required)
248
IGN: ✿Lisa✿
Game version no# (can be found in the lower left of load up screen - required)
[v 1.19.0.1826]
Ticket submitted in game: (required)
701728
remote umbra
Explanation: (required)
Diamond purchase did not arrive. Auto-refund message appeared.
Evidence: (optional but really useful)
See picture below
If replicable, how: (optional)
happened two times
Platform: (required)
Appgalarry
State: (required)
430
IGN: (required)
M@FİA
Game version no# (can be found in the lower left of load up screen - required)
Game Version v1.19.0.1826
Ticket submitted in game: (required) 702519
vernal veldt
Explanation: (required)
Purchase refund notice
Evidence: (optional but really useful)
When trying to purchase Behemoth Booster pack and Badge Value Discount, it gave me refund issue notice. Can provide screenshots as evidence
If replicable, how: (optional)
Give me my packs
Platform: (required)
iOS
State: (required)
492
IGN: (required)
ping Pirat
Game version no# (can be found in the lower left of load up screen - required)
v 1.18.90.1809
Ticket submitted in game: (required) 700981
cinder mirage
Explanation: (required)
Purchase refund notice
Evidence: (optional but really useful)
When trying to purchase packs it gave me refund issue notice I did not refund and there is no date given.
See pictures
If replicable, how: (optional)
Give me my money back or send me the bought packs
Platform: (required)
Android
State: (required)
103
IGN: (required)
Mark-oh
Game version no# (can be found in the lower left of load up screen - required)
v 1.1.90.2790
Ticket submitted in game: (required)
699801
woeful granite
Explanation: (required)
Purchase refund notice
Evidence: (optional but really useful)
When trying to purchase packs it gave me refund issue notice I did not refund .
See pictures
If replicable, how: (optional)
Give me my money back or send me the bought packs
Platform: (required)
Android
State: (required)
458
IGN: (required)
Karal
Game version no# (can be found in the lower left of load up screen - required)
v 1.1.901826
Ticket submitted in game: (required)
703014
hasty ferry
Explanation: (required)
Purchase refund notice. 05-08-2023 I bought bundles successfully, 05-09-2023 purchased bundles successfully. 05-10-2023 refund notice and unable to buy bundles. I didn’t authorize any refund and I didn’t get any money back. So why do I owe 477$?
Evidence: (optional but really useful)
When trying to purchase packs it gave me refund issue notice I did not refund .
See pictures
If replicable, how: (optional)
Give me my money back or send me the bought packs
Platform: (required)
Apple
State: (required)
1029
IGN: (required)
F2P Panda
Game version no# (can be found in the lower left of load up screen - required)
v 1.1.901826
Ticket submitted in game: (required)
114434485
tawny perch
Explanation: (required)
Login and fraud /refund requested
Evidence: (optional but really useful)
I did not refund and there is no date given.all pack i recently bought i received the items and have never requested anything from anyone beside i requested through gm to refund my buffs and bios i used last mm due to glitchs and needed to restart game to get it working
If replicable, how: (optional)
When and where i requested refund or fraud
Platform: (required)
Android
IGN-
"NAZZY"
State: (required)
199
Submitted Ticket id- 703125
golden moat
Explanation: (required)
Can't use a shield near Fortified Facility. There is no alert (red) zone around, we have Capital Clash/SoTF week here.
Evidence: (optional but really useful)
Screenshots
If replicable, how: (optional)
Relocate inside of FF area and try to use a shield.
Platform: (required)
Android (BlueStack 5)
State: (required)
81
IGN: (required)
Ragnarr
**Game version no# (can be found in the lower left of load up screen - required)
**1.19.0.2790
Ticket submitted in game: (required)
703047
upper olive
Explanation:
[purchase refund ]
Evidence: (optional but really useful)
[purchased 2 bundles and got refund message) bought using diamonds.
If replicable, how: (optional)
[type here]
Platform: (required)
IOS
State: (required)
[128]
IGN: (required)
Теss 8591851
Game version no# (can be found in the lower left of load up screen - required)
[V1.19.0.1826]
Ticket submitted in game
702170
late cargo
Explanation:
Not got rewards for behemoth lvl 3 even though game admits I’ve complete
Evidence:
Pictures…
If replicable, how:
I don’t believe it is
Platform:
iOS
State:
285
IGN:
Papa
Game version no# (can be found in the lower left of load up screen - required)
V1.19.0.1826
Ticket submitted in game:
703332
quick sedge
Evidence: pictures
If replicable, how: Top up
Platform: IOS
State: 427
IGN: Blazin Legacy
Game version no# (can be found in the lower left of load up screen - required)
V1.19.0.1826
Ticket submitted in game:703388
vapid fox
Wrong time in system message at Kings of the Hills.
Evidence:
Screenshot
Platform: Android
States: 289
IGN: ®️ammstein
Game version no:
v 1.19.0.2790
Ticket submitted in game: (required)
[Provide your ticket number here]```
white swallow
Explanation:
If you reset the training spending bios, not all material is refunded
Evidence:
Pictures…
If replicable, how:
Use all your Training material then reset. Then use again.
Platform:
PC
State:
390
IGN:
TheLastMoo
Game version no# (can be found in the lower left of load up screen - required)
Last PC VERSION
Ticket submitted in game:
703619
naive briar
Evidence: pictures
If replicable, how: Top up
Platform: IOS
State: 699
IGN: Ozhmik (id 74815234)
Game version no# (can be found in the lower left of load up screen - required)
V1.19.0.1826
Ticket submitted in game: 74815234
pastel ridge
Explanation: I bought 10k diamonds and bought the Dino and Monkey Monthly pass. I didnt receive the items so I opened a ticket. The answer you can see here. I understood it as I´m able to buy again and bought the 2 montly passes again plus the supply box bundle for 1999. I never refunded anything so I dont get the cs answer. I recently got some troubles with Googly Pay (uploaded 2 codes, received the money in app but couldnt purchase anything with it, I wonder if its related)
Evidence: pictures
If replicable, how: Top up
Platform: Android
State: 718
IGN: Koko-Nuts
Game version no#
V1.19.0.2790
Ticket submitted in game:702188 + 702583
royal needle
Explanation: purchase resulted in auto refund message
Evidence: included
If replicable...I don't want to try again to find out
Platform: Appgalarry
State: 670
IGN: dog style
Game version: v1.19.0. 2790
Ticket # 70568939
orchid dragon
Explanation: I am trying to do story missions _ Trish level 40 _ and every time I want to challenge I receive "Data out of sync". I have the same problem either with my android or ios. I did the troubleshooting requested. Same Error
Update : same for Challenges … the one with 3 attempts per day
Evidence: I have a video (in ticket 703657)
If replicable, how: yes, every time I click Challenge in story missions
Platform: IOS Ipad pro 2nd gen and Android Samsung galaxy S22
State: 393
IGN: The Devil Chew, CID : 37347176
Game version no# 1.19.0.1826
Ticket submitted in game: 703620 & 703657
restive vortex
Explanation: I can't make any purchase in game, every time I select a bundle to buy I get a message saying: "the item you re is not available for purchase"
Evidence: attached screenshot
If replicable, how: whenever I select any bundle to purchase
Platform: Android, S23 Ultra
State: #1161
IGN: Demon666Undead
Game version no# v 1.19.0.2790
Ticket submitted in game: not applicable
mint sluice
Explanation:
Can‘t start new behemont Explorermissions anymore
Evidence:
Picture, Video in Ticket
If replicable, how:
Everytime when I try, it doesn’t matter if IPhone, IPad or PC - clearing cache, reinstall, repair all done
Platform:
IOS, PC
State:
336
IGN:
WinSan
Game version no# (can be found in the lower left of load up screen - required)
V. 1.19.0.1826
Ticket submitted in game:
703528
fluid shard
Explanation:
I made two purchases for a total of 2k diamonds. After the purchases, a message appeared that I had a refund, although there was none.
Evidence:
Pictures
If replicable, how:
Top up
Platform:
Android
State:
180
IGN:
Regit Dab Yrev
Game version no# (can be found in the lower left of load up screen - required)
1.19.0
Ticket submitted in game:
703751, 702921
zenith spindle
Explanation:
[purchase refund ]
Evidence: (optional but really useful)
[purchased 3 bundles and got refund message) bought using diamonds.No refund was made. But the messages come every time you buy a bundle
If replicable, how: (optional)
[type here]
Platform: (required)
Android
State: (required)
[73]
IGN: (required)
Coco
Game version no# (can be found in the lower left of load up screen - required)
[V1.19.0.2790]
Ticket submitted in game
701390
fresh gorge
neat viper
Explanation:
bought using 1000 diamonds from official SoS store. No refund was made. But I got the message and diamonds was zeroed
Evidence: (optional but really useful)
Pictures
If replicable, how: (optional)
Back diamonds and buy pack
Platform: (required)
Android
State: (required)
520
IGN: (required)
ПНЕВМОСЛ0Н
Game version no# (can be found in the lower left of load up screen - required)
[V1.19.0.2790]
Ticket submitted in game
7044442
fresh gorge
Please upload your reports following instruction in #🐞︱bugs-how-to-report
true viper
I purchased diamond and received that a refund was made lost 1000 diamonds
No refunds have been made
Device Android
State 45
Game ID Julyon
Please investigate and refund 1000 diamonds
pure yarrow
Explanation:
[twice a row, i wasnt able to finish my heroic trail. I'm killing the boss, but mini spides are always coming. I have the red bar x1200 and it decrease and when it reach 0, it's starting over 1200]
Evidence: I have screenshot
If replicable, how: (optional)
[twice a row]
Platform: (required)
[Android]
State:
[219]
IGN: (required)
[37310706]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.0.27.0]
Ticket submitted in game:
[704878]
limpid crow
Explanation:
State 244 has had SvS 14 days ago, so we were supposed to have normal CC this weekend. For some reason something has gotten mixed up, because we did have CC but the game logic had the impression we have SvS again, messing up the CC timing.
Platform:
Android
State:
244
IGN:
Good Hawk
Game version:
1.19.0.2790
fresh gorge
Please upload your reports following instruction in #🐞︱bugs-how-to-report
plush lake
Explanation:
No personal rewards for event full of bugs "king of the hill". Just alliance rewards. Other alliance members got personal ranking rewards
Platform
Android
State
267
Ing
Sʜᴇʟʟɪɴ
wintry obsidian
Explanation: (required)
Bundles purchased and not received. Got same game mail as others about warning against refunds and items not delivered etc
Evidence: (optional but really useful)
Think there’s enough screenshots of this already from everyone else
If replicable, how: (optional)
Try buy bundle
Platform: (required)
iOS iPhone 14 Pro Max
State: (required)
248
IGN: (required)
zandY
Game version no# (can be found in the lower left of load up screen - required)
1.19.01826
Ticket submitted in game: (required)
703834
Going to try my luck here with this as I feel like we are all going to need as much help as we can get trying to get this resolved correctly!
hard igloo
[In the behemoth surprise crate event it's not letting me buy the 1 extra crowbar for 1000 bio for the 2nd day now ]
Evidence: (optional but really useful)
[Photos]
Platform: (required)
[Android]
State: (required)
[242]
IGN: (required)
[▄︻デG̷r̷i̷m̷══一]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.0.2790 ]
Ticket submitted in game: (required)
[705468]
primal edge
Refund notifications appear when attempting to top up diamonds on huawei. The game now owes me 3100 diamonds.
Evidence: (optional but really useful)
If replicable, how: (optional)
Top up
Platform: (required)
Android & huawei app gallery
State: (required)
308
IGN: (required)
Sir-Profeç
Game version no# (can be found in the lower left of load up screen - required)
Latest version
Ticket submitted in game: (required)
704106
dapper oracle
To add to my co-mod. The proper format to post bugs in is as follows:
[Refund notifixations appear when attempting to purchases bundle from the game using IOS]
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[Topup]
Platform: (required)
[IOS
State: (required)
[209]
IGN: (required)
[Demon Slayer]
Game version no# (can be found in the lower left of load up screen - required)
[Latest Version]
Ticket submitted in game: (required)
[Provide your ticket number here]```
zealous vigil
test of heroes event. level 1000 nightmare. zombie becomes non-decreasing. Unable to attack and damage zombies and they no longer respond to hero skills
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
IOS
State: (required) 485
IGN: (required)
༒ გიორგი ༒
Game version no# v 1.19.0.1826
Ticket submitted in game: 701966
cyan sequoia
Explanation:
Purchased 5 bundles and got refund message, bought using diamonds. No refund was made, but the message come every time when i buy a bundle.
Evidence:
See attached screenshot
If replicable, how: By buying packs.
Platform:
Android
State:
81
IGN:
Детектив Пикачу
Game version no#
1.19.0
Ticket submitted in game:
[705510, 705363]
barren sleet
Explanation: Not receiving points in event, added screenshots from 2nd account where i used less items and 1st account is way behind, event Behemoth refinement - Fast progress
Evidence: included
Platform: Android, PC
State: 149
IGN: Sciamachy
Game version: v1.19.0.2790
Ticket # 701875
static adder
Kept getting data error and restarting the game when clicked start on behemoth trial event
Evidence: (optional but really useful)
Please see image
Platform: (required)
Android
State: (required)
215
IGN: (required)
WMY
Game version no#
1.19
Ticket submitted in game:
705759
livid pier
Explanation: Pack purchased and not delivered. In-game message received about requesting a refund, therefore pack not delivered until refund balance is cleared. I have not requested any refunds and support immediately closed my appeal and bug report.
Evidence: attached pic of message
If replicable, how: Additional purchase had same result and message
Platform: Android, Galaxy S21
State: 217
IGN: 16427698
Game version no# 1.19.0.2790
Ticket submitted in game: 706045 & 705938
sand pewter
RR matching is not working proper
Evidence: (optional but really useful)
The raidpoints in RR matching are wrong so the opponent is not same level
If replicable, how: (optional)
[type here]
Platform: (required)
All platforms but I use IOS
State: (required)
882
IGN: (required)
97436106
Game version no# (can be found in the lower left of load up screen - required)
V1.19
Ticket submitted in game: (required)
Not working cause not possible to upload screenshots
empty drift
RR legions that get stuck with the same time have an overlay of the other legions marches and garrisons. I've reported it every week and doing so yet again
Evidence: see pics. Those marches are not only stuck but also don't belong to our fight
If replicable, how: happened the past three weeks
Platform: (required)
Android
State: (required)
726
IGN: (required)
Madcowdisease
Game version no# latest
Ticket submitted in game: (required)
706536
foggy glade
Explanation: (required)
Path of Water. there is no event
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[Today, constantly]
Platform: (required)
[Android, bluestacks]
State: (required)
[375]
IGN: (required)
[36230960]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.0]
Ticket submitted in game: (required)
[707143]
earnest hare
Explanation:
[purchase refund ]
Evidence: (optional but really useful)
purchased behemoth trial bundle and got refund message No refund was made. And the bundle did not arrive
If replicable, how: (optional)
Deliver the ordered pack
Platform: (required)
Android
State: (required)
547
IGN: (required)
Kells♡
Game version no# (can be found in the lower left of load up screen - required)
[V1.19.0.2790]
Ticket submitted in game
704166
haughty dawn
Explanation: (required)
Purchase refund
Evidence: (optional but really useful)
Purchased behemoth trial bundle and got refund message No refund was made. And the bundle did not arrive
If replicable, how: (optional)
Deliver the ordered pack or give me my money back
Platform: (required)
Android
State: (required)
331
IGN: (required)
Aizen
Game version no# (can be found in the lower left of load up screen - required)
V1.19.0.2790
Ticket submitted in game: (required)
705834
limpid lodge
Explanation: (required)
TROPHY HUNTER not working
Evidence: (optional but really useful)
If replicable, how: (optional)
we wait, we can kill pole vaulter, and still does not show
Platform: (required)
Android and PC
State: (required)
1070
IGN: (required)
Cin
Game version no# (can be found in the lower left of load up screen - required)
v1.19.0.2790
Ticket submitted in game: (required)
707816
raw nacelle
Only 2 alliances in Throwdown
Evidence: (optional but really useful)
See attached Screenshot, no matter how we rank we will be demoted.
If replicable, how: (optional)
N/A
Platform: (required)
Android, PC, ios
State: (required)
1135
IGN: (required)
Ppipps
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.2790
Ticket submitted in game: (required)
707732
livid pier
Explanation: Pack purchased and not delivered. In-game message received about requesting a refund, therefore pack not delivered until refund balance is cleared. I have not requested any refunds. Just one of the 3 because i did Not get IT!!
Evidence:
See attached screenshot
If replicable, how: By buying packs.
Platform:
Android
State:
312
IGN:
iamMrCiookieTm
Game version no#
1.19.0
Ticket submitted in game:
708010 / 701992
dapper fossil
Explanation: (required)
Purchased Behemoth Trial bundle on Day 1 and items were not delivered. Instead, received in-game mail about having requested refunds. None were made/authorized. Money is taken and nothing delivered.
Evidence: (optional but really useful)
Explained in in-game ticket that no refund was requested/authorized and then was accused of having used “third party” purchase platforms which i have never used before. Only purchased via Apple and Google. In-game ticket was closed and not resolved by a live customer service rep. For more, see screenshots.
If replicable, how: (optional)
Purchase a bundle. I have tried twice already, so I lost 2x the price of Behemoth Trials bundle.
Platform: (required)
Apple iOS
State: (required)
536
IGN: (required)
✿•.ҡıтsunє.•✿
Game version no# (can be found in the lower left of load up screen - required)
V1.19.0.1826
Ticket submitted in game: (required)
702492
livid pier
Cannot make purchases anymore.
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: IOS *Iphone12
State: 768
IGN: Samson
Game version no#
[Version 1.19.0.1826 ]
Ticket submitted in game: 708034.
empty drift
My alliance is glitched. One screen says 100, one says 99. There are 99 but nobody can join. Claims we are full
Evidence: (optional but really useful) Photos
If replicable, how: (optional) it been like this for months
Platform: (required)
Android
State: (required) 726
IGN: (required)
MadCowdisease
Game version no# (can be found in the lower left of load up screen - required)
[Latest Version]
Ticket submitted in game: (required)
[Provide your ticket number here]``` 611595, 614453
foggy glade
Explanation: (required)
TROPHY HUNTER not working
Evidence: (optional but really useful)
If replicable, how: (optional)
we wait, we can kill pole vaulter, and still does not show
Platform: (required)
Android and PC
State: (required)
375
IGN: (required)
Samarg
Game version no# (can be found in the lower left of load up screen - required)
v1.19.0.2790
Ticket submitted in game: (required)
708483
limpid lodge
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using
Android and PC
State: (required)
[Type your state number here] 1079
IGN: (required)
[Type your IGN here]
Cin
Game version no# (can be found in the lower left of load up screen - v. 1.90.2790Ticket submitted in game: (required)
[Provide your ticket number here]``` 707816
warm oriole
Platform: IOS iPad mini 6 iOS version 16.4.1 (a)
State: (required)
606
IGN: (required)
LazyFitz
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.1826
Ticket submitted in game: (required)
708773
chrome bronze
Explanation: Sports Emergency is unusable. Won't let me claim rewards or fire using the whistles. I've tried repairing and restarting the game multiple times. Game is fully updated, as are the platforms.
Evidence: (optional but really useful)
See screenshot
Ticket number: (from another 1064 player suffering the same problem): 708853
If replicable, how: (optional)
Platform: (required)
Both iOS (macbook) and Android (phone)
State: 1064
IGN: KittyT
Game version no# - v. 1.19.0.1826
marsh marsh
Platform: IOS iPad 11 pro iOS version 16.4.1 (a)
State: (required)
701
IGN: (required)
Lee Siu-Lung
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.1826
Ticket submitted in game: (required)
708803
empty oar
Explanation: (required)
After killing the Giant Fungal Infected and when the timer is over, the Fungal Insurgence Infected Horde rules state under the Rewards Rules section "4. In Stage 3, if you successfully kill a Giant Fungal Infected, you can collect additional plunder." However, no additional plunder dropped after killing it.
Evidence: (optional but really useful)
Screenshots showing attacks were done but no chests appeared. So I can't take a picture of chests not dropping.
If replicable, how: (optional)
Kill the Giant Fungal Infected and after the timer is over no chests/"plunder" drops.
Platform: (required)
Android
State: (required)
504
IGN: (required)
Buddy Thee Elf
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.2790
Ticket submitted in game: (required)
709279
slate urchin
Explanation: (required)
[Points race and Journey to glory both state that using behemoth cells will get you points, but T-rex cells don't bring any points.
Points race is actually redacted "upgrade the behemoths"]
Evidence: (optional but really useful)
[I didn't screenshot how many cells I had before using them]
If replicable, how: (optional)
[use T-rex cells. you won't get any points.]
Platform: (required)
[Android (Redmi note11) and iOs(macbook)]
State: (required)
[369]
IGN: (required)
[bigbalagan]
Game version no# (can be found in the lower left of load up screen - required)
[v. 1.90.2790]
Ticket submitted in game: (required)
[709965]
sleek veldt
[Mining Mayhem lugs and bugs]
Evidence: (optional but really useful)
[Just watch any video of MM, you see all]
If replicable, how: (optional)
[You get to Mining Mayhem every time, you see same issues]
Platform: (required)
[IOS and Android]
State: (required)
[704]
IGN: (required)
[Lissa-Alissa]
Game version no# (can be found in the lower left of load up screen - required)
[V1.90 ]
Ticket submitted in game: (required)
[NA . Tickets was submitted long time ago, nothing changed]```
lost verge
Explanation: (required)
miningmayhem, when we finish attacking R1, the game shows that R1 does not belong to us. and we cannot attack R2
Evidence: (optional but really useful)
Screenshots
Platform: (required)
Android/PC
State: (required)
629
IGN: (required)
Cookie
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.2790
Ticket submitted in game: (required)
710292
thorn dust
Explanation: (required)
miningmayhem, when we finish attacking R1, the game shows that R1 does not belong to us. and we cannot attack R2
Evidence: (optional but really useful)
Screenshots
Platform: (required)
IOS
State: (required)
629
IGN: (required)
DES
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.2790
Ticket submitted in game: (required)
710343
silent roost
Explanation: (required)
After we took R1 , it was not counted as ours, we could not attack throughout the battle R2
Throughout the game (for an hour) we could not do anything and Our Alliance points are 0
Platform: (required)
Iphone
State: (required)
629
IGN: (required)
Lil~CinnamonBun
Game version now : 1.19.0
strange rock
Explanation: (required)
MiningMayhem,When we finished the R1 attack, the game was marked that R1 was not ours!!
couldn't even build a building....
we cannot attack R2....!
Evidence: (optional but really useful)
Screenshots
Platform: (required)
Android
State: (required)
629
IGN: (required)
Rumi
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.2790
Ticket submitted in game: (required)
710472
marsh canyon
[Can't pre book horde ]
Evidence: (optional but really useful)
Screen shot attached
Platform: (required)
Android S22, PC Windows 10
State: (required)
1036
IGN: (required)
[HoHo]
Game version no# (can be found in the lower left of load up screen - required)
[1.90.2790]
Ticket number 710885
livid pier
@livid pier i do! But there was no answer😠
Explanation: Pack purchased and not delivered. In-game message received about requesting a refund, therefore pack not delivered until refund balance is cleared. I have not requested any refunds. Just one of the 3 because i did Not get IT!!
Evidence:
See attached screenshot
If replicable, how: By buying packs.
Platform:
Android
State:
312
IGN:
iamMrCiookieTm
Game version no#
1.19.0
Ticket submitted in game:
708010 / 701992
I say I owe $14.09 for a refund. that's a lie! I asked for 1x €0.99 back because the package didn't arrive and support didn't respond!
nocturne flare
Explanation:
Whole alliance from BDE 781 and KOR 785 are unable to enter the DD match on 18/05/23. Getting Matchmaking failed.
Evidence: Screenshot Provided
Platform: All platforms
State: 781 & 785 Post merge
IGN: Frenchie
Game version no#
1.19.0.411
Ticket submitted in game: 711861
mellow notch
Explanation:
Our people could not able to join match DD at 15 utc. It keeps us relogin when we tried to enter.
Evidence: Screenshot Provided
Platform: PC
State: 786 before now merged to 785.
IGN: SBG.
Game version: Newest update pc.
leaden knot
Explanation:
Spectating bug in DD on specific game. I tried to watch a game on group B, but everytime i tried, notification of data error always popped up, forcing me to reconnect. Spectating other games in other groups that is happening at the same time (15utc), does not trigger the error.
Evidence: Video Provided
Platform: Andriod phone
State: 667
IGN: Phở Enthusiast
Game version no#
1.19.0.2790
Ticket submitted in game: 711942
fresh gorge
Please check #🐞︱bugs-how-to-report before submitting here
limber igloo
Explanation: (required)
Neither of the teams can enter DD now at 19UTC.
Evidence: (optional but really useful)
Scoreboard
If replicable, how: (optional)
Can't enter, game restarts.
Platform: (required)
Android - OnePlus 10 PRO
State: (required)
767
IGN: (required)
Keb
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.2790
Ticket submitted in game: (required)
712044
pale spindle
Explanation: The package was purchased but not delivered. An in-game refund request message was received, so the package was not delivered until the refund balance was cleared. I didn't ask for any refunds
Evidence: attached photo to the post
Platform: PC, WINDOWS 11
STATE: 700
IGN: 73099366
Game Version #1.2.0.93
Ticket submitted in game: (required)
712171
silent swan
[biocaps missing]
Evidence: (will attached photos)
[ discovered no biocaps from several bundles purchase, as the biocap figures never increase at all
If replicable, how: (optional)
[type here]
Platform: (iOS/android)
[type here - iOS 16.4.1(a), android MIUI Global 12.5.1
State: (1071)
[1071]
IGN: (required)
[120945059]
Game version no# (can be found in the lower left of load up screen - required)
[1.190.2790]
Ticket submitted in game: (required)
[ 712502,712499,712478]
I believe it’s not the only bundle having issue, maybe more
gaunt iris
Lucky card is missing crystals in 498. I don’t need plasma or biocaps anymore.
Evidence: (optional but really useful)
Screenshot
If replicable, how: (optional)
[type here]
Platform: (required)
IOS
State: (required)
498
IGN: (required)
Ninevolt
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.1826
Ticket submitted in game: (required)
712935
haughty karma
Explanation: (required)
Nothing special to explain... this event doesn't work.
Platform: (required)
Android
State: (required)
1077
IGN: (required)
Annunaki
Game version now : 1.19.0.2790
true elm
King of the Hill event screen shows two different countdowns to the match time.
And ticket marked as completed within 5 mins when the reply text said they were going to investigate. THAT IS NOT COMPLETING THE ISSUE!!!
Evidence: (optional but really useful)
See attached Screen shot.
If replicable, how: (optional)
Every time you look at it!
Platform: (required)
iOS Apple iPhone 14
State: (required)
276
IGN: (required)
FlyAgaric
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.26
Ticket submitted in game: (required)
712933
hollow mesa
Explanation: The package was purchased but not delivered (view Paypal receipt). I haven’t asked for any refunds
Evidence: attached photo to the post
Platform: Android Mobile
STATE: 219
IGN: Shoku #17816249
Game Version #1.2.0.93
Ticket submitted in game:712975
Thank You
rose jacinth
[I have been unable to recieve any of my bundles I get charged for them I have not asked for refunds just my bundles.]
Evidence: (optional but really useful)
[
If replicable, how: (optional)
[No clue]
Platform: (required)
[Android galaxy s21 ultra 5g]
State: (required)
[560]
IGN: (required)
[Winston]
Game version no# (can be found in the lower left of load up screen - required)
[ v 1.19.0 2790]
Ticket submitted in game: (required)
[713029]```
sage moon
Events page shows SvS in state 342 next weekend even tho we had it last weekend already
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
all platforms
State: (required)
342
IGN: (required)
Darth Maul
Game version no# (can be found in the lower left of load up screen - required)
Version 1.19.0.1826
Ticket submitted in game: (required)
[Provide your ticket number here]```State event rewards didnt arrive
Evidence: (optional but really useful)
See attached Screen shot.
If replicable, how: (optional)
Event ended 2 weeks ago
Platform: (required)
iOS and Android - All of state.
State: (required)
342
IGN: (required)
Darth Maul - All of state having this issue
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.1826
Ticket submitted in game: (required)
708819
silent swan
Explanation: (required)
[ missing biocaps from bundles purchased between May 15th-May 19th bundles do not come with biocaps, there might be more, pls investigate ]
Evidence: (optional but really useful)
[submitted in game tickets with photo evidence, will attached below as well]
If replicable, how: (optional)
[so many days of log untraceable, maybe it can be retrieved from your end, purchase log, biocaps log etc]
Platform: (iOS/android)
[type here - iOS 16.4.1(a), android MIUI Global 12.5.1
State: (1071)
[1071]
IGN: (required)
[120945059]
Game version no# (can be found in the lower left of load up screen - required)
[1.190.2790]
Ticket submitted in game: (required)
[ 712502,712499,712478,713285]
Will there be a solution? Pls contact me. Thank you
lean minnow
[After purchasing the package, I did not receive any items, I only received a message from the system, although I did not ask for any refund ]
Evidence: (optional but really useful)
[screenshots]
Platform: (required)
[Android Xiaomi Mi 11 Lite 5g NE ]
State: (required)
[345]
IGN: (required)
[vertueuxee]
Game version no# (can be found in the lower left of load up screen - required)
[ v 1.19.0.2790 ]
Ticket submitted in game: (required)
[#708962]```
manic merlin
Evidence: (optional but really useful)
[Photos of receipts in game. Purchase history from Apple Store. Bank charges. Please check in game ticket or dm for photos.]
If replicable, how: (optional)
[I can test but I’m not buying anything until this is checked out]
Platform: (required)
[iOS, iPad Pro]
State: (required)
[794]
IGN: (required)
[Little Red ♡]
Game version no# (can be found in the lower left of load up screen - required)
[V.1.19.0.1826]
Ticket submitted in game: (required)
[713576]
slender helm
Explanation: (required)
Donated 1000 whistles to the sports event, opened my box at reset and received 2 sarge statue permits, instead of 2 Candy statue permits.
Evidence: (optional but really useful)
i was going to take a screenshot but i was confused and thinking i had got it wrong so went to look, i have got a screenshot however showing it as a new item
If replicable, how: (optional)
N/A
Platform: (required)
Android
State: (required)
700
IGN: (required)
paTHEticAssChu
Game version no# (can be found in the lower left of load up screen - required)
v1.19.0.2790
Ticket submitted in game: (required)
[Provide your ticket number here]
713691
loud fern
Explanation: (required)
In the SPORTS EMERGENCY event, a warning "Cannot claim the rewards" jumps out and is repeated constantly, the avid does not let us open the chests or send whistles. It is the second day without being able to play.
If replicable, how: (optional)
Yeah. The error jumps every entry
Platform: (required)
PC FUNPLUS
Status: (required)
1076
IGN: (required)
Sheila
Game version no# (can be found in the lower left of load up screen - required)
V1.19.0.411
Ticket submitted in game: (required)
ticketId=712591
Evidence: (optional but really useful)
livid pier
Our state 560 don’t have SVS because of the merge.
We are in the Migo Event with other state having SVS
The merge was : 562 and 563 merged into 560
Players from the previous 560 state get Migo rewards compensation yesterday, based on their last Migo rank.
Players from previous 562 and 563 state didn’t get any compensation.
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
IOS
State: (required)
560
IGN: (required)
56712058
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
Ticket submitted in game: (required)
696711
empty imp
Points race in sports event for Saturday, only aircraft parts count. I spent 1 upgrade for heli, didnt recive points
Evidence: (optional but really useful)
If replicable, how: (optional)
Well u upgrade heli and get no points
Platform: (required)
Android
State: (required)
904
IGN: (required)
Conica of Q
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.2790
Ticket submitted in game:
714067
fresh gorge
This channel is to report bugs, all uploads should be in the format in the pinned messages - the removal of gift redemption on iOS was a request by Apple. Devs are working on a feature to allow iOS users to redeem codes. Please check #🐞︱bugs-how-to-report
solemn lance
[ bug in emergency sports event , we can’t obtain the reward so we can’t proceed to next level]
Evidence: (optional but really useful)
[screen shot]
If replicable, how: (optional)
[yes , the entire state for 2 days]
Platform: (required)
[all of them - operating system, ie IOS, Android, official PC version *and* the device you are using
State: (required)
[1078 ]
IGN: (required)
[Lagertha]
Game version no# (can be found in the lower left of load up screen - required)
[ 1.19.1826]
Ticket submitted in game:
[ 712538]```
safe hemlock
[ bug in emergency sports event , we can’t obtain the reward so we can’t proceed to next level]
Evidence: (optional but really useful)
[screen shot]
If replicable, how: (optional)
[yes , the entire state for 2 days]
Platform: (required)
[all of them - operating system, ie IOS, Android, official PC version *and* the device you are using
State: (required)
[1078 ]
IGN: (required)
[MoonWillow]
Game version no# (can be found in the lower left of load up screen - required)
[ 1.19.1826]
Ticket submitted in game:
[ 712348]```
neon bay
It's impossible to enter King of Hill event. Error is shown if you try.
Evidence: (optional but really useful)
See ss
If replicable, how: (optional)
Well, try to enter King of the Hill Match
Platform: (required)
Phone/tablet Android, but same problem appears on all platforms and Devices for all ally members
State: (required)
373
IGN: (required)
Sonia
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.2790
Ticket submitted in game: (required)
714573```
meager plinth
Explanation: Cannot leave the HQ
After getting the KOH error, I cannot leave my HQ. I am stuck with the clouds on my screen.
Evidence: (optional but really useful)
Evidence attached.
If replicable, how: (optional)
Play the broken KOH event, get an error, after getting an error, after being kicked from the game by a sync error, then try to leave your HQ to complete intel.
Platform:PC - Windows 11
State: 267
IGN: HΛVOC
Game version no#: V1.19.0.411
Ticket submitted in game: 714659
hardy path
Explanation: Cannot do intel
After getting the KOH error, I cannot leave my HQ. I am stuck with the clouds on my screen.
Evidence: (optional but really useful)
Evidence attached.
If replicable, how: (optional)
Play the broken KOH event, get an error, after getting an error, after being kicked from the game by a sync error, then try to leave your HQ to complete intel.
Platform:PC - iPad
State: 267
IGN: Jenzzo
Game version no#: V1.19.0.411
Ticket submitted in game: 714652
sacred lava
Hello, both of you. For this channel, please follow the format outlined in the #🐞︱bugs-how-to-report however, I saw both of your posts in the #🐞︱bugs-discussion channel and will submit them 
alpine thicket
[Unable to grant Governor honors]
Evidence: (optional but really useful)
[see attached]
If replicable, how: (optional)
[I can’t grant capital honors to players, also I should be seeing the winning SvS buff, not the common buff]
Platform: (required)
[IOS iphone]
State: (required)
[834]
IGN: (required)
[炎系豆子༄Four༄大盜 うどん]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.0.1826]
Ticket submitted in game: (required)
[713301]```
uneven dawn
I, and 99% of my state, have been unable to participate in the Sports Emergency Event past the first day. The rewards chest appears to be bugged, and will not let us collect the rewards, which is locking us out of using whistles.
In addition, the Trophy Hunter has not appeared at all for anyone in the state since the start of the event.
Our whistles are piling up, we're missing out on literally countless rewards that would massively help our players, and money spent on whistle packs has been wasted.
In addition, through talking with others in our Twisted Evolution chat, we've discovered that this problem is not unique to our state, and encompasses nearly all states that we are grouped with.
Evidence: (optional but really useful)
Attached Photo to Post
If replicable, how: (optional)
We see the "OOPS: REWARDS CANNOT BE CLAIMED" box every single time we open the Sports Emergency event. At the specified times that the Trophy Hunter should appear, there is no alert and no change in the event screen. He does not show.
Platform: (required)
Android - Samsung Galaxy Tab S2
State: (required)
1079
IGN: (required)
Armitage
Game version no# (can be found in the lower left of load up screen - required)
Version 1.19.0.2790
Ticket submitted in game: (required)
Ticket Number - 714001```
frosty oriole
Same for 1077. I, and 99% of my state, have been unable to participate in the Sports Emergency Event past the first day. The rewards chest appears to be bugged, and will not let us collect the rewards, which is locking us out of using whistles.
In addition, the Trophy Hunter has not appeared at all for anyone in the state since the start of the event.
Our whistles are piling up, we're missing out on literally countless rewards that would massively help our players, and money spent on whistle packs has been wasted.
In addition, through talking with others in our Twisted Evolution chat, we've discovered that this problem is not unique to our state, and encompasses nearly all states that we are grouped with.
Evidence: (optional but really useful)
Attached Photo to Post
If replicable, how: (optional)
We see the "OOPS: REWARDS CANNOT BE CLAIMED" box every single time we open the Sports Emergency event. At the specified times that the Trophy Hunter should appear, there is no alert and no change in the event screen. He does not show.
Platform: (required)
iOS-iPhone 14
State: (required)
1077
IGN: (required)
Cicero
Game version no# (can be found in the lower left of load up screen - required)
Version 1.19.0.2790
Ticket submitted in game: (required)
Ticket Number -
lapis lantern
Today colosseum open but monsters are like before all defeated and we can't attack them anymore
Platform: (required)
Android and Pc version
State: (required)
957
IGN: (required)
Triskie (TIO)
Game version no# (can be found in the lower left of load up screen - required)
1.19.0 2790
Ticket submitted in game: (required)
716712
slate saddle
Explanation:
I won the GrinMato skin two days in a row in the Sports Emergency event. I have equipped the HQ skin after my first win. After my second win, I am not able to gift the second skin. Pressing the send button does nothing.
Evidence:
See the screen shots.
Platform:
iOS on iPhone 13 Pro Max
State:
719
IGN:
Sangers
Game version no#
v.1.19.0.1826
Ticket submitted in game:
716708
frigid crypt
Same for 1076. I, and 99% of my state, have been unable to participate in the Sports Emergency Event past the first day. The rewards chest appears to be bugged, and will not let us collect the rewards, which is locking us out of using whistles.
In addition, the Trophy Hunter has not appeared at all for anyone in the state since the start of the event.
Our whistles are piling up, we're missing out on literally countless rewards that would massively help our players, and money spent on whistle packs has been wasted.
In addition, through talking with others in our Twisted Evolution chat, we've discovered that this problem is not unique to our state, and encompasses nearly all states that we are grouped with.
Evidence: (optional but really useful)
Attached Photo to Post
If replicable, how: (optional)
We see the "OOPS: REWARDS CANNOT BE CLAIMED" box every single time we open the Sports Emergency event. At the specified times that the Trophy Hunter should appear, there is no alert and no change in the event screen. He does not show.
Platform: (required)
iOS-iPhone XS Max
State: (required)
1076
IGN: (required)
Rubix
Game version no# (can be found in the lower left of load up screen - required)
Version 1.19.0.1826
Ticket submitted in game: (required)
Ticket Number - 711967, 712853, I will continue to submit new tickets daily as well.
serene oriole
Explanation: (required)
Hello, around half an hour before, upgrade Trish limitless to colonel 1 rank with capsules and don't get back any Trish fragments In the description of the level up was that when I reach rank colonel 1 I will get fragments back for this rank. In the previous limitless level-up I got these fragments but today not. Upgrade of Trish was done on my phone with iOS. Before I start game check for any game updates. There was none.
Evidence: (optional but really useful)
Screenshot attached
If replicable, how: (optional)
Can’t be replicated
Platform: (required)
iOS
State: (required)
#211
IGN: (required)
15879589
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.1826
Ticket submitted in game: (required)
718525
exotic pasture
Explanation: (required)
Hello, It's been almost 2 weeks now that I can't make a red jeb nelson, when I click there is no response and no pop up
Evidence: (optional but really useful)
Screenshot attached
If replicable, how: (optional)
Can’t be replicated
Platform: (required)
Android
State: (required)
#244
IGN: (required)
19522401
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.2790
Ticket submitted in game: (required)
719026
cold warren
[Event summer games/ sport’s emergency can’t use whistles that were purchased]
Evidence: (optional but really useful)
Pictures attached below
If replicable, how: (optional)
[type here]
Platform: (required)
IOS I phone 14 max
State: (required)
1077
IGN: (required)
120228283
Game version no# (can be found in the lower left of load up screen - required)
V 1.19.0.1826
Ticket submitted in game: (required)
712346
wet ledge
Explanation: (required)
After the latest update, the Weekly Deals store got released in state 957, however, we are unable to get platinum coins from daily rewards as crates doesn't contain them
Evidence: (optional but really useful)
Screenshots have been attached below
Platform: (required)
Android
State: (required)
957
IGN: (required)
Osiris
Game version no# (can be found in the lower left of load up screen - required)
v 1.19.10.2813
Ticket submitted in game: (required)
720306
vocal shuttle
Explanation:
The Behemoth Monthly pack has changed to Weekly after two days. Have restarted game and tried in different device also and still doesn't show the Monthly pack (right one)
Evidence: (optional but really useful)
Screenshots Attached
If replicable, how: (optional)
Today's screenshot attached
Platform: (required)
Android
State: (required)
1000
IGN: (required)
Νέμεσις
Game version no# (can be found in the lower left of load up screen - required)
1.19.0.2790
Ticket submitted in game: (d)
720428
vocal shuttle
solved update to v 1.19.10.2813
trim agate
Explanation: (required)
After the latest update, aircraft formation system was released. I am able to do the challenges but not able to upgrade at all but I'm at lvl 19 without upgrading.
Aircraft formation system work fine in other hq in state 211, able to do challenges and upgrades. But not in 215 others have same issue.
Evidence: (optional but really useful)
Screenshots attached
Platform: (required)
Android
State: (required)
215
IGN: (required)
Я∆MP∆GƎ
Game version no# (can be found in the lower left of load up screen - required)
V1.19.10.2813
Ticket submitted in game: (required)
720483
weak stirrup
Explanation: (required)
After the latest update, aircraft formation system was released. no video showed, even tho I have not upgraded anything it says i am at level 35 system without upgrading and i am unable to upgrade any components... they show as "Locked"
Evidence: (optional but really useful)
Screenshots attached
Platform: (required)
IOS Apple iPad
State: (required)
599
IGN: (required)
N4T-SNACKS
Game version no# (can be found in the lower left of load up screen - required)
V1.19.10.1841
Ticket submitted in game: (required)
720641
shy hamlet
After Updating game the aircraft formation system 2.0 has not updated on my main account, however it has on my farm accounts, the only thing I noticed different was i didn't get the video on main account.
Evidence: (optional but really useful)
If replicable, how: (optional)
[type here]
Platform: (required)
Android, Sony Xperia 10 III
State: (required)
407
IGN: (required)
**De@th De@le®**
Game version no# V1.19.10.2813
Ticket submitted in game: (required) 720733
crimson oak
Whats happening with heroes in kings of hill event? Why they are on lvl 1
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
Android
State: (required)
726
IGN: (required)
Green(---->)Hood
Game version no# (can be found in the lower left of load up screen - required)
1.19.10.2813
Ticket submitted in game: (required)
[Provide your ticket number here]```
livid pier
Evidence: Screenshots.
If replicable, how: Being a SoS player is a good start.
Platform: iOS
State: 947
IGN: Artoria
Game version:1.19.10.2813
Ticket submitted in game: When you fix customer service ill submit one.```
ripe hamlet
Explanation: Items missing
Evidence: see attached screenshots
If replicable, how: not available
Platform: Android,
Samsung Galaxy A41
State: 1013
IGN: Green.Roxy✿
Uid: 112335511
Game version no# : 1.19.10
Ticket submitted in game: 722347
pastel glade
Explanation: (required)
Our Alliance dropped in rank from RR, diamond to bronze because it participated in DD, we were punished for participating in the DD🥲🤡
Evidence: (optional but really useful)
SC before and after the event
If replicable, how: (optional)
Platform: (required)
Android
State: (required)
244
IGN: (required)
Carol Ƹ̵̡Ӝ̵̨̄Ʒ
Game version no# (can be found in the lower left of load up screen - required)
1.19.10.2813
Ticket submitted in game: (required)
706507
acoustic abyss
Explanation: (required)
Our Alliance dropped in rank from RR, diamond to bronze ...
The previous week you had 0 RR registrants.
Therefore your grouping was calculated based upon 0 RR player score.
Register players.
After calculation complete, you will be grouped in a higher bracket, providing your RR score falls within the range.
Not a bug
inner creek
Explanation:
Red dot with number of mail displayed, but no mail there. Sometimes as many as 4 mails shown that are not there. Happens several times a day on multiple characters in multiple states. Only a game restart resolves it.
Evidence:
PIC PROVIDED
If replicable, how:
N/A
Platform:
iOS - iPad Air 4 - V 16.4.1
State:
1153, 1110, 918
IGN:
Kibosh, Beezle, Kib Loves Cleo!
Game version no#
1.91.0.1841
Ticket submitted in game:
710264
slate saddle
Update to previously reported bug. The GrinMato HQ skin cannot be gifted. The Send button doesn’t work. I now have three of these skins and I can’t gift the extra two to other player.
Evidence: (optional but really useful)
See screenshots
If replicable, how: (optional)
Button doesn’t work. Can try to press it all day. Nothing happens. It didn’t work when I had 2 skins and still doesn’t work now I have 3.
Platform: (required)
IOS on iPhone 13 Pro Max
State: (required)
719
IGN: (required)
Sangers
Game version no# (can be found in the lower left of load up screen - required)
v. 1.19.10.1841
Ticket submitted in game:
723327
pseudo flame
Explanation:
Our King of the Hill matching time is at 0 UTC 53 years ago (01/01/1970). Do you have any clarification for this? We can’t also see the exact time of our match game since there’s no specific display on the event page for it. And we need to inform our members today so they can set their schedules in time for the event.
Evidence: see attached screenshot
Platform: Apple iPhone, app version V 1.19.10.1841
State: 725
IGN: LumineIsWeak T_T
Game version no# (can be found in the lower left of load up screen - required):
V 1.19.10.1841
Ticket submitted in game: 723775
upper patrol
Big airship directly in settlement
Evidence: (optional but really useful)
See screenshot
Platform: (required)
Android
State: (required)
181
IGN: (required)
DiniDino
Game version no# (can be found in the lower left of load up screen - required)
V 1.19.10.1841
Ticket submitted in game:
From other ppl not me
wild pine
With the formation research event finally open (wasn't even on calendar for us to know when it will start) other people could collect rewards for all the operation data they used before the event started. I used them yesterday and it said I have used 0 so far and I can only collect rewards for what I use now. The used number in the screenshot is what I used today.
Platform: (required)
Android, Samsung galaxy S21
State: (required)
530
IGN: (required)
Burek
Game version no# (can be found in the lower left of load up screen - required)
1.19.10.2813
Ticket submitted in game: (required)
723649```
peak oar
Explanation: (required)
[Summer event did not work at all in my state. A lot of players received compensation but not me. ]
Evidence: (optional but really useful)
[I got a screenshot of it the event. ]
Platform: (required)
[PC, IOS ]
State: (required)
[1078]
IGN: (required)
[~Just-a-cat~]
Game version no# (can be found in the lower left of load up screen - required)
[V.1.19.10.415 ]
Ticket submitted in game: (required)
[724348]
naive shore
I did upgrade my aircraft formation straight after reset and didn't get access to special offer bundles. People who are doing the upgrades now getting 3 special offer bundles.
Platform: Android
State: 493
IGN: Rocco Loco
Game version no# v1.19.10.2813
Ticket submitted in game: 724359
vast ore
Explanation: (required)
[I Upgraded my aircraft formation and claimed from the research event after reset, but didn't get access to limited offer bundles. People who are doing the upgrades are receiving limited time bundles. This is not fair. The bundle you got is only 24h. Im losing out here and this game has started give me serious mood swings. Its really bringing out the worst in me ]
Evidence: (optional but really useful)
[I got a screenshot of it the event. ]
Platform: (required)
[IOS ]
State: (required)
[530]
IGN: (required)
[Krime007]
Game version no#
[v1.19.10.1841 ]
Ticket submitted in game: (required)
724487
empty drift
Explanation: Mail system said KotH would be at 14:00. According to event screen, it's at 12:00
Evidence: attached
Platform: Android
State: 726
IGN: MadCowDisease
Game version: v1.19.1841
Ticket number: 725003
glossy zealot
Big airship directly in settlement
Evidence: (optional but really useful)
See screenshot
Platform: (required)
ios
State: (required)
719
IGN: (required)
Nightmare
Game version no# (can be found in the lower left of load up screen - required)
V 1.19.10.1841
Ticket submitted in game:
From other ppl not me
weary quartz
Explaining:
So the matchmaking is bad, 68 days. They had the monkey over 2 months more then us, 2 svs, 8 ah, 2 cc
State 984 meet 950 today with f2p as high behemoth as our mid spenders. An yeah, nothing too be done now, so I sent a suggestion too try too save this game from die, or something like that AND it was closed after 10 min. Without a answer, nothing just completed.
Idk, maybe it’s best too give up?
Platform: iOS
State: 984
IGN: bus
Game version:latest today
Ticket submitted in game: 725625
neat rune
Explanation: (required)
Matching in King of the Hill blank
Evidence: (optional but really useful)
If replicable, how: (optional)
Don't nkow
Platform: (required)
All, Windows, iOS, Android
State: (required)
740
IGN: (required)
♠︎Sisco♠︎™
Game version no# (can be found in the lower left of load up screen - required)
1.19.10.415
Ticket submitted in game: (required)
725014
livid pier
Explanation: (required)
Pack purchase did not arrive. Auto-refund message appeared.
Evidence: (optional but really useful)
[2 iOS transaction but no packs delivery]
Platform:
iOS
State: (required)
106
IGN: (required)
Irma
Game version no# (can be found in the lower left of load up screen - required)
[v 1.19.10]
Ticket submitted in game: (required)
[7080568]
sand rapids
Explanation:
Timer stopped but the match still continued. None of the additional points accrued were allocated, though, thankfully.
Evidence:
Please see attached screen recording
If replicable, how:
Unknown
Platform:
Android - Moto Stylus 5G
State:
180
IGN:
Liannin/Posty Spears/Kalika (all me, Kalika in the provided video)
Game version no#:
V 1.19.10.2813
Ticket submitted in game:
728810
livid pier
Our alliance came first place in Alliance Throwdown and should have moved up to Champion Rank, however after the reset that day we noticed we still had the expert fist. We all submitted bug reports and nothing changed now throwdown started today and we are still in expert category?
Evidence: (optional but really useful)
I'm trying to see if anyone took a screenshot, but we didn't know that it wouldn't move us up a tier even though we won, so I'm not sure if anyone got "proof".
edit: I got this screenshot of us in 1st place. **see next message** (sorry, it wouldn't edit in)
If replicable, how: (optional)
N/A
Platform: (required)
Android
State: (required]
1123
IGN: (required)
Molson
Game version no# (can be found in the lower left of load up screen - required)
v 1.19.10.2813
Ticket submitted in game: (required)
721208
ashen blaze
Explanation: (required)
In Dig Em Up event under rules point 4 it says that grand prize is placed randomly in building at start of each round, that is wrong, it is not random at all. The rules need to reflect the actual algorithm used.
Evidence: (optional but really useful)
In event just dig with same pattern each time going from left to right all the time and finish all digs in building, and you will clearly see that in the first few rounds you find the grand prize in the firsts building and as you progress through the rounds you will find the grand prize later and later, in the last rounds it will always be in the last building all to the right. If you want further evidence then next time the event comes up go the other way digging from right to left will all your digs and notice that now it is the other way around. But no real reason to provide evidence here because developers know this, even the most incompetent developer can´t try to implement a random algorithm and then end up with the implemented algorithm because of a bug, it is a deliberate design decision, like it is probably also a deliberate decision to try to hide this fact by stating in the rules that it is random.
If replicable, how: (optional)
See above
Platform: (required)
Android
State: (required)
14
IGN: (required)
Jensen
Game version no# (can be found in the lower left of load up screen - required)
1.19.10.2813
Ticket submitted in game: (required)
729554
heady anchor
[There was a message in the game about compensation, but it has not yet been issued.]
Evidence: (optional but really useful)
[I will provide 2 screenshots, unfortunately I do not have the original English version of the screenshot from the game, so I will use a translator]
If replicable, how: (optional)
[]
Platform: (required)
[ Android, official PC version ]
State: (required)
[571]
IGN: (required)
[CmEpTb]
Game version no# (can be found in the lower left of load up screen - required)
[Now v 1.19.10.415 ]
Ticket submitted in game: (required)
[730301]```
livid pier
Explanation: (required)
ANNIHILATION DOESN'T WORK, YOU CAN'T CLAIM ALL THE REWARDS.
Evidence: (optional but really useful)
NONE, THAT I CAN PROVIDE HERE
If replicable, how: (optional)
TRY AND CLAIM THE REWARDS
Platform: (required)
OFFICIAL PC VERSION BUT IT SEEMS TO BE AFFECTING OTHER PLATFORMS TOO
State: (required)
450
IGN: (required)
SƬӨRM
Game version no# (can be found in the lower left of load up screen - required)
V 1.19.10.415
Ticket submitted in game: (required)
730964
leaden knot
Explanation: (required)
[Hall of fame bugged, couldn't view it. Any attempt in viewing the hall of fame will lead to data error 120000]
Evidence: (optional but really useful)
[video]
If replicable, how: (optional)
[Go to rankings - All states - Hall of fame - data error - wait for game to load again - repeat]
Platform: (required)
[Android]
State: (required)
[667]
IGN: (required)
[Phở Enthusiast]
Game version no#
[1.19.10.2813]
Ticket submitted in game: (required)
[730990]
livid pier
Explanation: (required)
[Whenever start to behemoth trail's any level it freezes at the first 3 seconds and happens mostly everytime ]
Evidence: (optional but really useful)
[Video]
If replicable, how: (optional)
[]
Platform: (required)
[Android]
State: (required)
[1002]
IGN: (required)
[Mare... ✞]
Game version no# (can be found in the lower left of load up screen - required)
[V 1.19.10.2813 ]
Ticket submitted in game: (required)
[731476]
limpid shale
Platform: iOS
State: 571
IGN: MrGreen
Ticket submitted in game: how do we do this it doesn’t ever work
queen karma
T-Rex battle, no reward given for task even though it’s completed
Evidence: (optional but really useful)
See pics
If replicable, how: (optional)
[type here]
Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using
IOS. iPhone and iPad
State: (required)
[Type your state number here] 458
IGN: (required)
[Type your IGN here] Siouxsie ; JimX
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
1.19.10.1841
Ticket submitted in game: (required)
[Provide your ticket number here]```
abstract frigate
(Reposted due to ID in report)
Explanation:
Troop Formation Modes errors. Quick Select, Balanced, and even default 33%-33%-33% does not work.
Video
If replicable, how: (optional)
It seems random numbers.
Platform: (required)
iPad Pro, iOS
State: (required)
593
IGN: (required)
Game version no#
1.19.10.1841
Ticket submitted in game: (required)
724932
If replicable, how: (optional)
It seems random numbers.
Platform: (required)
iPad Pro, iOS
State: (required)
593
IGN: (required)
Game version no#
1.19.10.1841
Ticket submitted in game: (required)
724932
(Reposted due to ID in report)
Explanation: (required)
Alliance Throwdown
Evidence : (optional but really useful)
Alliance trowdown points don’t get counted properly in the fungal event.
If replicable , how: (optional)
See Pictures
Platform: (required)
IOS
State: (required)
856
IGN: (required)
Game version no# (can be found in the lower left of load up screen - required)
v 1.19.10.1841
Ticket submitted in game: (required)
731980
(Reposted due to ID in report)
Explanation: (required)
HORDE
Evidence: (optional but really useful)
Same march completly different points
If replicable, how: (optional)
See pictures
Platform: (required)
Android
State: (required)
475
IGN: (required)
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
Ticket submitted in game:
Not possible to send a Ticket because it doesent Upload the Screenshot
(Reposted due to ID in report)
Explanation: (required)
Alliance throwdown points, done but cant claim
Evidence: (optional but really useful)
see pictures
If replicable, how: (optional)
[type here]
Platform: (required)
[type here - iOS ipad
State: (required)
811
IGN: (required)
Game version no# (can be found in the lower left of load up screen - required)
1.19.10.1841
Ticket submitted in game: (required)
73293
(Reposted due to ID in report)
Explanation: (required)
"TOTAL DAMAGE REACHES 400000" task of "Twisted Evolution - Annihilation Awaits" doesn't work.
Evidence: (optional but really useful)
Evidence in the screenshot. Total damage in this case is 150000000, while 400000 total damage quest isn't completed.
If replicable, how: (optional)
Just do annihilation stuff.
Platform: (required)
Android
State: (required)
362
IGN: (required)
NAME: Майкл Майерс
Game version no# (can be found in the lower left of load up screen - required)
1.19.10.2813 (latest possible from play store)
Ticket submitted in game: (required)
731405Explanation: (required)
"TOTAL DAMAGE REACHES 400000" task of "Twisted Evolution - Annihilation Awaits" doesn't work.
Evidence: (optional but really useful)
Evidence in the screenshot. Total damage in this case is 150000000, while 400000 total damage quest isn't completed.
If replicable, how: (optional)
Just do annihilation stuff.
Platform: (required)
Android
State: (required)
362
IGN: (required)
NAME: Майкл Майерс
Game version no# (can be found in the lower left of load up screen - required)
1.19.10.2813 (latest possible from play store)
Ticket submitted in game: (required)
731405
(Reposted due to ID in report)
Explanation:
Troop Formation Modes errors. Quick Select, Balanced, and even default 33%-33%-33% does not work.
Evidence:
Video
If replicable, how: (optional)
It seems random numbers.
Platform: (required)
iPad Pro, iOS
State: (required)
593
IGN: (required)
Game version no#
1.19.10.1841
Ticket submitted in game: (required)
724932
red mauve
Explanation: Not able to make purchases for weekly MK 1 (possibly monthly too), but works for MK 2. When trying to purchase weekly MK 1, the error "HQ is too low" pops up.
Evidence: See screenshot.
If replicable, how: Try purchasing MK 1 weekly if you have MK 2 (Dino) in your state.
Platform: PC (HP intel core i5) and IOS iPhone 13
State: 848
IGN: Anunnaki Beasty
Game version no# v. 1.19.10.18841
Ticket submitted in game: 734052
sudden flare
Explanation:
Troop Formation Modes errors. Quick Select, Balanced, and even default 33%-33%-33% does not work.
Evidence:
https://discord.com/channels/@me/1110914393245487184/1113512732742922412
Video
If replicable, how: (optional)
It seems random numbers.
Platform: (required)
iPad Pro, iOS
State: (required)
593
IGN: (required) toast
Game version no#
1.19.10.1841
Ticket submitted in game: (required)
724932
cosmic flume
Explanation : SOFT Matching Error
State 521 is coming to an end to the 12th generation of heroes. Last time you opened the wrong 13th generation limited hero, but this time you skip the 13th generation limited hero and are you the 14th generation limited hero? States 517 to 536 suffered the absurdity of having to fight the 13th generation limited hero states in Azurtane Heist for 2 months! Again Does State 521 have to go through this absurdity?
Evidence : -
If replicable, how: -
Platform : Android
State : 521
IGN : RitzNaru
Game version : V.1.19.10.2813
Ticket submitted in game : -
bronze kelp
[type bug explanation here]
Wrong Date in in-game system mail for date and time of legion svs battles.
Evidence: (optional but really useful)
Date states 1970-01-01
See screenshot attacked
If replicable, how: (optional)
N/A
Platform: (required)
N/A
State: (required)
Not given
IGN: (required)
Not given
Game version no#
Current
Ticket submitted in game: (required)
NA
wispy oyster
[Our state still has no sources of Completion Potions. We do not have Hero Challenges, and now SOTF shows limitless Wolfe as the hero when we have not been able to upgrage Gen I limitless heroes yet. I have reported this bug previously and was told incorrect information]
Evidence: (optional but really useful)
[Attached Screenshots will show that we do not have Challenges section, an example from another state that does have Challenges section, and the initial answer from CS about this problem that was incorrect]
If replicable, how: (optional)
[type here]
Platform: (required)
[official PC version, installed on a laptop]
State: (required)
[526 (my state) other states I know are affected from Fungal Insurgance Chat - 530, 532, 536, 539, 524]
IGN: (required)
[Tom Foolery]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.10.415 ]
Ticket submitted in game: (required)
[737256]```
devout pelican
Explanation: (required)
You provided us with the heroes of the 14th generation, but did not give us the opportunity to improve the heroes of the 13th generation
Platform: (required)
Android
State: (required)
517
IGN: (required)
Snu
Game version no# (can be found in the lower left of load up screen - required)
Ticket submitted in game: (required)
I can't even report in game (whenever I click Help&Support it just buffers), that's why I'm trying my luck here in discord
devout pelican
And if you skip these gen for us it will be a big disadvantage in most of events cause we will be matched with lots of states ... and they have 2 marches with limitless heroes and we just one
night silo
Explanation: RR matchmaking couldn't find suitable opponent for us. Impossible to do RR task in Fungal Insurgence.
Evidence: Screenshots attached below.
Platform: PC, Android
State: 1051 everyone from my Alliance will be missing out on Fungal Insurgence rewards, and its ending in 2 days.
IGN: [FFS] Hollow♚ R5
Game version: 1.19.10.415
Ticket submitted in game: 736276
olive creek
Explanation: (required)
Next event Survival of the Fittest has gen 14 (Wolfie) rewards. We already on gen 12, we NEVER had option to buy/upgrade limitless gen 1 (gen13). In daily shop we have Codi (gen12) since 3 months. As you can see by state ranking, limitless don't exist in our state yet.
Platform: (required)
Android/PC/IOS
State: (required)
520
IGN: (required)
JaworTM
Game version no# (can be found in the lower left of load up screen - required)
v 1.19.10.415
Ticket submitted in game: (required)
I can't report in game bug through PC version idk why
zealous summit
Explanation:
King of the Hill Event!!
Solo rewards are not working as intended!
Each participant (20 overall per alliance) should get solo rewards based on their rank in the team + the rank of the alliance in the match
In our case only the top 20 overall of the whole match got solo reward regardless of what rank their alliance was and what alliance they were in
Evidence:
Screenshots attached
State:
933
Plattform:
IOS
IGN:
SavageNotAverage
Game Version No:
v 1.19.10.1841
Ticket submitted ingame:
Bug report submitted (Nr. 738324)
Ticket tried but didn’t work why ever it doesn’t bring me to the report menu
abstract frigate
(Reposted due to ID)
Explanation- I logged into my game and saw that all around 1000 of my blue plasma has been reduced to 7 and converted to poly plasma.. I got 50 polys in return..
Evidence: screenshot but after it happened not of the plasma and poly I had before
If replicable: I think so.. they can convert the poly back to blue plasma..
State: 926
ID- Kaydoc
Game version no: V 1.19.10.2813
Ticket- 737008 submitted on 2023.06.02, 22:00utc
(Reposted due to ID)
Explanation: in lucky lottery, I had a factor 5 (x2 + x3), then I got the card 130 plasma. But I haven't got the 650 plasma as reward
Evidence: screenshot is only after the issue, not during... It is not predictable
If replicable, how: not replicable (I don't have enough lottery ticket and same luck...]
Platform: [Android]
State: [196]
IGN:
[Cedric_b2]
Game version no#
[V 1.19.10.2813 ]
Ticket submitted in game: 2023.06.02 15h19 utc
[736585]
Explanation: (required)
[The timer on State vs state prep phase froze screwing me out of top10 rewards and also migo ranking i ended up using 2k plasma and then wanting to wait until last min befor using 1k plasma and it ended befor i noticed the timer was frozen]
Evidence: (optional but really useful)
[I send 2 screenshots showing different game times of 8:58 and 8:59 utc and on both you can see the timer is on 11min and 41sec ]
If replicable, how: (optional)
[]
Platform: (required)
[Official PC version Laptop
State: (required)
[818]
IGN: (required)
[Name: Reapers Army]
Game version no# (can be found in the lower left of load up screen - required)
[v 1.19.10.415]
Ticket submitted in game: (required)
[726186]
slow abyss
[A lot of players, including myself, are having problems with getting kicked out of game during events like RR.]
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
[IOS]
State: (required)
[956]
IGN: (required)
[Leah]
Game version no# (can be found in the lower left of load up screen - required)
[V 1.19.10.1841]
Ticket submitted in game: (required)
[Not able to open a ticket]```Explanation: (required)
[Behemoth Challenges replays don't work correctly]
Evidence: (optional but really useful)
[added to post]
If replicable, how: (optional)
[N/A]
Platform: (required)
[ISO]
State: (required)
[866]
IGN: (required)
[Kzuma]
Game version no# (can be found in the lower left of load up screen - required)
[V 1.19.10.1841]
Ticket submitted in game: (required)
[N/A]
olive creek
Explanation: (required)
Gen 2 limitless are live for our state (520) without gen 1 limitless before. We jumped from gen 12 (Codi) to gen 14 (Wolfie) without gen 13 (Maddie, Nikola, Lucky). We skiped whole gen 1 Limitless (gen13)
Platform: (required)
Android/PC/IOS
State: (required)
520
IGN: (required)
JaworTM
Game version no# (can be found in the lower left of load up screen - required)
v 1.19.10.415
Ticket submitted in game: (required)
true basin
Explanation : Colloseum is stuck at level 142 .
I made level 141 but are not alloud to do 142 .
Platform : Android
State : 915
ING : Lady ☆KiKi☆
Game version : v1.19.10.2813
minor badge
Explanation : Last week at 11:20utc on June 1 s571, a message arrived that Water Path would begin next week "will be expanded to more States". Where is he now?
Platform : PC
State : 571
ING : Dominant
Game version : v1.19.10.415
craggy briar
Evidence: I’ll attach a video
Platform:
iOS
State:
1024
IGN:
ARCHANG€L
Game version no#
v1.19.10.1841
Ticket submitted in game: (required)
113721690
blissful galleon
Explanation: (required)
Precision Positioning Chips are giving Wolfie completion capsules instead of Nikola. But the state doesn't even have Gen 13 heros yet.
Evidence: "Check images"
Platform: (required)
Bluestacks PC
State: (required)
S597
IGN: (required)
Verwulf
Game version no# (can be found in the lower left of load up screen - required)
V 1.19.10.2813
wanton sail
Explanation: (required)
The issue after kill or rally infected not being counted into events point.
Evidence: "Check images"
Platform: (required)
Android
State: (required)
S467
IGN: (required)
Prince
Game version no# (can be found in the lower left of load up screen - required)
V 1.19.10.2813
rose plover
Even After I did AH its not calculating towards twisted evolution.
Evidence: (optional but really useful)
Images I shared with this
Platform: android
State:
1129
IGN: Krãtos
Game version no V 1.19.10.2813
acoustic abyss
Explanation:
Customer service closes tickets without proper understanding of the situation
Evidence:
🤔
🤣🤣🤣
No.
State:
933
Plattform:
All
IGN:
Eatadivk
Game Version No:
Every version of the game for 3 years
Ticket submitted ingame:
Yes, but it was auto closed in 30 minutes 🤣
olive creek
Explanation: (required)
Devs skipped gen 1 limitless for our state (520) We jumped from gen 12 to gen 14. Now I have to play Path Of Water with ONLY maxed gen 12 vs limitless in every game. I haven't seen state higher than my in matchmaking. How can I play this event and every next event when my maxed account is like a bot here and is beaten by f2p??
Platform: (required)
Android/PC/IOS
State: (required)
520
IGN: (required)
Bhav
Game version no# (can be found in the lower left of load up screen - required)
v 1.19.10.415
Ticket submitted in game: (required)
I don't even know where and how report to stupid devs decisions
shut yarrow
explanation: Behemoth mk 2 not count on svs prep stage somehow. Please fix it.
Platform :
Android/ios/pc
State : 848
iGN ; Anunnaki•Beasty
Game version : v. 1.19.10.415
Ticket submitted : -
woeful mulch
Explanation: (required)
Skipping limitless generation 1. we bought lucky frags since month now instead of other heroes and the frags are useless now…
Evidence: follows as we got a real good compensation that is absolutely useless
Platform: (required)
iOS, Android, PC
State: (required)
S530
IGN: (required)
Like here
Game version no# (can be found in the lower left of load up screen - required)
V 1.19.10.2813
Solution:
Give us a proper conversation and the option to get enough stuff to do BOTH generations so that we did not waste everything!
tulip egret
CS do nothing but only suit themselves. Complain after Complain, the only fix they will do is the one they do by accident. Best decision is to walk away from this game.
Evidence: (optional but really useful)
Each time Devs does an update
Platform: android
State:
185
IGN: Fodus
Game version no V 1.19.10.2813
radiant urchin
Explanation: hospital capacity decreased after update and added -175k to hospital, swapping talents to hospital to expansion doesn’t work.
Evidence: see pictures
Platform: IOS
State: 877
IGN: MOD.Omerta the Potioner
Game version: 1.19.20.1860
Solution: fix your game
fiery ridge
Explanation…the red dot on the formation research is still there even after updating my game.
Platform: IOS
State 519
IGN: Nemo
merry meadow
they still haven't fixed a stupid problem... trex upgrade.. not giving points in state war event.. !!!!
Platform: android
State: 765
IGN : ɪʀᴏɴ ғɪ̇sᴛ
edgy cargo
Explanation: Didn't get stars in path of water. 4 victories, with 1 star from 3 victories in a row and 1 star from an mvp should put me in iron 1, but i didn't get any progress from the last match, and remained in stone 3
Evidence: pictures below
Platform: Android
State: 869
IGN: F2P Krom
Game version: 1.19.20.1860
Solution: 300 bios and 10 skin tickets 🙃
tacit frost
Won path of water match. Didnt get a star and received a message saying 2 losses in a row will lose a star but showing 0/2 losses. Broke win streak so didn’t receive extra star on the next win as well
Evidence: (optional but really useful)
Pictures below
If replicable, how: (optional)
Happened multiple times to different people over the 17-21UTC event period so just play the game apparently.
Platform: (required)
IOS and Android (tried both)
State: (required)
764
IGN: (required)
Birdie
Game version no# (can be found in the lower left of load up screen - required)
1.19.20.1860
Ticket submitted in game: (required)
743960
obsidian iris
Explanation : Plasma leakage amount in backpack is not the same in event screen. In backpack it shows 7 and in event screen it shows 3
Platform : Android
State : 636
IGN : Vanni
gloomy rain
Limitless hero fragments part of completion for special operation when limitless heroes not released
Evidence:
Platform: iOS
State: 56N
IGN: Fiji
Game version no# 1.19.20.1860
Ticket submitted in game: 744046
full lantern
Missing event calendar
Evidence: (optional but really useful)
I do not have the event calendar
Platform:
iOS
State:
S. 251
IGN:
Bender
Game version no# (can be found in the lower left of load up screen - required)
1.19.20
abstract frigate
Explanation: (required)
[The limitless exploration Nightmare mode lvl 50
Just running the event..happened both times…had a good points run going too…the large scorpion gets behind you and that’s it…the bugs keep coming number count doesn’t raise and count down runs then resets]
Evidence: (optional but really useful)
[Video sent with report]
If replicable, how: (optional)
[Yes has happen both times]
Platform: (required)
[IOS]
State: (required)
[402]
IGN: (required)
[Grandma Cherub]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.20.1860 ]
Ticket submitted in game: (required)
[No I’m not sending a in game report as all you get is a bot answer and closed ticket…]
ocean bone
Explanation: Didn't get the state transfer option even after 61 days of no login.
Evidence: don't have any
If replicable, how: (optional)
[type here]
Platform: (required)
Android
State: (required)
599
IGN: (required)
Huo Yuanjia
Game version no# (can be found in the lower left of load up screen - required)
[1.19.20.2834]
Ticket submitted in game: (required)
[Provide your ticket number here]
Couldn't send the ticket
livid pier
[No points for dino cells in preparation stage even though is specified "behemoth cells" not "behemoth I cells", as is specified in sotf, other state... ]
Evidence: screenshot after the message
If replicable, how: (optional)
[check the cells used in the states with svs that have dino and ajust points]
Platform: (required)
[Android]
State: (required)
[549]
IGN: (required)
[JustDeea]/[MinyDeea]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.20.2834]
Ticket submitted in game: (required)
[744372]
hybrid path
Explanation: at least one state in our range/MIGO pool had access to Formation System bundles 72-96 hours BEFORE it was officially released (alongside Generation 8). the VIP GM's explanation to this was that these bundles DID NOT CREATE A BIG POWER GAP, therefore it is okay as it is. well, it is not ok, even 1 extra level creates a power gap, let alone an entire week of bundles. this creates an incredibly unfair gaming experience. multiple rally leads purchased these bundles from that state while they werent available in ours at all.
Evidence: screenshots attached. dates back to 1st of June while the formation system update became live in our states on the 5th of June
Platform: (required)
PC, iOS, Android
State: (required)
898
IGN: (required)
Zselic
Game version no# (can be found in the lower left of load up screen - required)
[1.19.20.2834]
Ticket submitted in game: (required)
No tickets only 5 different person contacted their VIP GM's
ps: 4 days into this new feature our main RLs formation system is at lvl 134. the one from the other state with the "early access" bundles is at lvl 147 (and thats just the lvl, the components/skills is another story...)
exotic meadow
player don’t have 4 March in the event.
Evidence:
he can only select 3 March not 4.
Platform:
Android and pc.
State:
957
IGN:
Tiskie (TIO)
[Type version number here ]
1.19.20 (2834) in android, 1.2.0.95 in pc
Ticket submitted in game:
ticket 744952
rough berry
Explanation : player states Anyone reported "replay battle" not working correctly?Doesn't matter the event. (well, haven't played mm or rr yet)
It doesn't happen all the time.
But it ONLY happened once I upgraded heroic inspiration talent to level 1.
Evidence : playback doesn't play
State:86
Ign: мᵤ𝒻ₐₛₐ₈₆
Ticket number :
kind hedge
Evidence: screenshot showing the first place timestamp, in addition to a screenshot showing my biocap (4th reset) purchase
If replicable, how: (optional)
[type here]
Platform:
Android - Samsung Galaxy S21
State:
1149
IGN: 127811725
Game version no# 1.19.20(2834)
Ticket submitted in game: 745587
next oar
Explanation: I did the surprise task "Clarity Of Mind" in Operation Festival event. The task was to reset chief talents 3 times. I waited for the task to start, made sure the timer has started and used 4 talents reset tokens. Thought I did it, backed out and nothing happened. I went back to talents page, reset it another 3 times with biocaps and only then it worked, but it was already late.
Evidence: Not sure if there's a way to show you that I used 4 talent reset tokens, but can provide screenshot of my biocaps used after the fact.
If replicable, how: I'd assume you can try using chief talent reset tokens 3 times straight after the timer countdown starts for it.
Platform: Official PC version.
State: 1143
IGN: asset
Game version no#: v 1.19.20.425
Ticket submitted in game: 745632
zenith crater
Operation Festival Event Task Did not complete after usng 2 item talent reset and 4000 biocaps on talent reset
Evidence: (optional but really useful)
In my screenshot i used 4k bios for buying 2 talents reset for the 3rd and 4th reset
If replicable, how: (optional)
[type here]
Platform: (required)
Android - Infinix Note 12
State: (required)
1145
IGN: (required)
Ashley
Game version no# 1.19.20(2834)
Ticket submitted in game: 745603
next oar
Explanation: On 09/06/2023, at 04:00 AM UTC I did surprise task "Clarity Of Mind" in Operation Festival event. The surprise task was to reset chief talents 3 times. I started resetting my talents AFTER the countdown had started. Reset 4 times just to be sure using TALENT RESET TOKENS (the ones you can buy in the alliance shop or sometimes in the Mushy store), saw the chief discovering the surprise task announcement, backed out of the talent tree and turns out it didn't count. I clicked on the task again, checked the leader board, and I wasn't there, so I went back to reset it 3 more times using biocaps and it worked, but I placed 15th due to the event being bugged and not counting my initial 4 talent reset tokens.
I had already submitted a ticket, and they marked it as "Completed" because they can't read where I literally told them that I used TOKENS FIRST, and only then biocaps.
Evidence: Provided screenshots.
If replicable, how: Not sure. People in my alliance did it using 4 resets using biocaps, and 5 resets using biocaps.
Platform: Official PC version.
State: 1143
IGN: asset
Game version no#: v 1.19.20.425
Ticket submitted in game: 745733
urban bison
I can't activate the tree sentinel even if it's crafted
Thus not having the stats neither the bonus in the sentinel event....
Game already repaired than reinstalled!
Evidence: (optional but really useful)
Look ss
If replicable, how: (optional)
Permanently since reset today, the feature doesn't work
Platform: (required)
Android Appgallery
State: (required)
S140
IGN: (required)
CChanHell
Game version no# (can be found in the lower left of load up screen - required)
[V1.19.20.2834 ]
Ticket submitted in game: (required)
[745931]
Ticket has been closed without any proposal
.
I can't renew Behemoth pass for nearly 1 week. Game saying hq to low!
Well my settlement is fully grown p10 so I don't see how it can be too low....
Game already repaired than reinstalled!
Evidence: (optional but really useful)
Look ss
If replicable, how: (optional)
Permanently since 04/06
Platform: (required)
Android Appgallery
State: (required)
S140
IGN: (required)
CChanHell
Game version no# (can be found in the lower left of load up screen - required)
[V1.19.20.2834 ]
Ticket submitted in game: (required)
[740341] done on 05/06
Ticket has been closed without any proposal
novel ginkgo
Explanation: Got the pop-up that said I won 1st place for "Clarity of Mind" (see 1st screenshot), and earned 7 fragments. But rankings said I got 2nd, and I only claimed 5 fragments.
Evidence: See screenshots attached.
Platform: PC
State: 1134
IGN: Xyressa
Game version: 1.19.20.425 (PC)
Ticket submitted ingame: No, no relevant ticket category found
ocean bone
Explanation: (required)
Player states that there is difference in the Migo points even when all the task has been done equally and third stage migo isn’t over yet or svs prep stage and everyone should have equal points but there’s few people who got more points.
Evidence: (optional but really useful)
Screenshots attached below
If replicable, how: (optional)
[type here]
Platform: (required)
iOS
State: (required)
636
IGN: (required)
Kira ♡
Game version no# (can be found in the lower left of load up screen - required)
v 1.19.20.1860
Ticket submitted in game: (required)
[Provide your ticket number here]
north fern
Got problem with bunkers, first at 9 utc we rallied and we bounced and then at 14utc it happened again. 9 utc after rally bounced solo took it with no problems. No enemy around. 14 utc. Noone around ff2 no enemy and rally bounced, after we took it we got no crate as reward.
Evidence: (optional but really useful)
We were not counting with it to happen, so there are no screens sadly
If replicable, how: (optional)
[type here]
Platform: (required)
official PC version
lenovo laptop. Idk what friend used when they rallied at 9 utc
State: (required)
197
IGN: (required)
ㄒ尺丨乂丨乇
Game version no# (can be found in the lower left of load up screen - required)
v 1.19.10.2813
Ticket submitted in game: (required)
[Provide your ticket number here]```Explanation: (required)
Player states that game keeps crashing on the loading screen multiple times a day , stays like that even after restarting the app
Evidence: (optional but really useful)
Screenshot attached below
If replicable, how: (optional)
[type here]
Platform: (required)
Android
State: (required)
389
IGN: (required)
Saraa
Game version no# (can be found in the lower left of load up screen - required)
1.19.20.2834
Ticket submitted in game: (required)
[Provide your ticket number here]
livid pier
Explanation: multiple players can’t claim the epass. Players trying to claim for few days without any result.
Evidence: none
If replicable, how: (optional
[type here]
Platform:
IOS
State:
990
IGN:
•Farty•
Game version no:
V1.19.20.1860
Ticket submitted in game:
No
wet ledge
Explanation: I got the pop-up that said I won 4th place for the "Demoliation master" suprise task and that I have earned 5 fragments. However, when I checked the rankings in the event page it said that I got 6th place and I was only able to claim 2 fragments. Where are the remaining 3 fragments that I won?
Evidence: Screenshot attached below
Platform: Android
State: 957
IGN: Osiris
Game version no# - 1.19.20.2834
Ticket submitted in game: 747186
unreal tapir
Explanation:
Operation Festival special task, demolition master
Evidence:
See video attached below
If replicable, how:
Other have reported issues with rankings previously by trying to be first in the corresponding days task.
I did more than 50 paths bang on reset as far as I can tell and wasn't awarded anything, first rank was 2 seconds after it opended up so I am to believe the game simply cannot handle and register it...
Platform: (required)
Android, Samsung galaxy s22 ultra
State:
597
IGN:
•Big_Thick_Duck•
Game version no# (can be found in the lower left of load up screen - required)
Most recent version, currently too lazy to type it
Ticket submitted in game: (required)
Not done one as can't upload video as evidence
hoary axle
[svs kill point dont count]
Evidence:
Video and picture below report
Platform:
[Iphone IOS,
State:
[765]
IGN:
[IRF]
Game version
No. V1. 19.20.1860
wintry shore
Explanation:
[treasure quest doesn't work]
Evidence:
[Attached video]
Platform:
[Iphone IOS]
State:
[751]
IGN:
[Smartass] and many other people in my alliance
Game version
[No. V1. 19.20.1860]
Ticket submitted in game:
[]
fluid wedge
Explanation:
i dont get solo reward for 120k of king of the hill even i get more than 200k points
Evidence:
screenshot
Platform:
Android, Redmi Note 10s
State:
364
IGN:
FBlue
Game version no#
v 1.19.20.2834
Ticket submitted in game:
747563
true elm
[not receiving points for ‘Points Event’ even though accumulated over 17million in Capital Clash]
Evidence: (optional but really useful)
[see screen shots below]
If replicable, how: (optional)
[type here]
Platform: (required)
[IOS, iPhone 14]
State: (required)
[276]
IGN: (required)
[Psilocybe]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.20.1860]
Ticket submitted in game: (required)
[Ticket not raised as CS are useless and I would be wasting my time]```
foggy glade
Explanation:
i dont get solo reward for 120k of king of the hill
Evidence:
screenshot
Platform:
Android
State:
375
IGN:
Samarg
Game version no#
v 1.19.20.2834
Ticket submitted in game:
748061
tawdry cedar
Explanation:
I did not get resources from attacking in state warfare. Rules say you can get points and resources when attacking HQ within 3 levels from yours.
Evidence:
Screenshot
Platform:
Android
State:
667
IGN:
Cardano
Version:
1.19.20
Ticket:
749456
mellow laurel
Explanation:
RR rewards have been wrong since last week. I made more than 180k points and didn't receive 50 potions, even if I was ranked 5 points and didn't receive 20 potions
Evidence:
Screenshot
Platform:
PC
State:
429
IGN:
DeaN™
Version:
1.19.20
Ticket:
749903
elfin flame
Explanation:
Did not receive Jeb Fragmants after completing the round where it was written fragmants will be returned, I guess it should be 600 frags, kindly check and do the needful.
Evidence:
Screenshot
Platform:
Android
State:
181
IGN:
RAGNAROKK
Version:
1.19.20.2834
Ticket:
748738
surreal imp
Explanation:
Did not receive Wolfe Fragments after completing the corresponding node where it was written fragments will be returned
Evidence:
Screenshot
Platform:
Android
State:
256
IGN:
Frizkallah
Version:
1.19.20.2834
Ticket:
749833
floral grove
Explanation: King of the hill individual rewards not received for the entire team. We did a legion 1 and legion 2. Legion 2 got all the rewards but legion one participates only received alliance rank and did not receive solo ranking rewards. solo ranking is based on how each person did. and can range from 2.4k RR coins to 12k RR coins along with legendary hero frags and speeds ups.
Evidence: Screenshot
Platform: PC
State: 954
IGN: Cookiemonster
Game version: 1.19.20.425
Ticket submitted in game: 747764
shy hamlet
limitless explorer has a bug where a monster gets stuck in the corner out of range of attack and kills your hero's.
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
fix the issue
Platform: (required)
[type here - Android sony Experia 10 iii
State: (required)
407
IGN: (required)
**De@th De@le®**
Game version no# (can be found in the lower left of load up screen - required)
1.19.20.2843
Ticket submitted in game: (required)
750853
silk gorge
Explanation:
I started at 16utc on time, I really did in less the first got reward but i changed more than 15x and nothing. Really have a too bug task? This is how my investment is being used?
Evidence:
Screenshot
Platform:
PC
State:
795
IGN:
Fᴀʟᴄᴀᴏ ツ
Version:
1.19.20.425
Ticket:
Can't open cause there isn't this option on support.
exotic meadow
fashion guru (operation festival surprise task) Why after I change my avatar I got kicked up to my settlement and I have to go back to settings?
Evidence: video whit old grafic and new grafic
If replicable, how: (optional)
players try to use old grafic and new grafic and have same problem
Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using
State: (required)
520
IGN: (required)
JaworTM
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
Ticket submitted in game: (required)
[Provide your ticket number here]```fashion guru (operation festival surprise task) player change avatar and got kicked up to the settlement
Evidence: player use new graphics add screenshots
If replicable, how:
Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using
State: (required)
630
IGN: (required)
「₆₃₀」ʀᴀᴘʜᴀᴇʟ
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
Ticket submitted in game: (required)
[Provide your ticket number here]```
sleek veldt
[Non English words on English menu on King of Hills Legion 1 and Legion 2 pages]
Evidence: (optional but really useful)
[Screenshot attached]
If replicable, how: (optional)
[Of course, you just need to open you game=> King of the Hill=> Rewards => Solo rank rewards => Legion 1 and Legion 2 ]
Platform: (required)
[IOS
State: (required)
[704]
IGN: (required)
[Lissa-Alissa.711]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.20.1860 ]
Ticket submitted in game: (required)
[751247]```
restive stag
Explanation: when the new aircraft formation system came out it was crashes every single time i tried to lvl up or do components and kicks me from the game, after a day it went away but it came back and i need this fixed before MM.
Evidence: SCREEN RECORDING VIDEO
If replicable, how: (optional)
[type here]
Platform: ANDRIOD
State: 902
IGN: WOLFSBANE
Game version no# latest version
Ticket submitted in game: 751380
ripe gazelle
Unable to spend spore glory points at biological research center.
Evidence: (optional but really useful)
[Screenshot attached]
If replicable, how: (optional)
Click biological research center, no option for store…
Platform: (required)
[IOS
State: (required)
[1082]
IGN: (required)
[RasOne]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.20.1860 ]
Ticket submitted in game: (required)
[741560]
[741103]
ocean bone
Explanation: (required)
Hi , i didn't get my poions in the bag ... i ranked 7 SOFT , collected my rewards but nothing in the bag , need to use them for my rank 50 for the skin ... i have reloged 3 times , switched PC / bluestack ... nothing . Mail to CS , auto answer , nothing was done ... i tried again , nothing in my bag 😭 . Thanks
Evidence: (optional but really useful)
screenshots attached
If replicable, how: (optional)
[type here]
Platform: (required)
PC / bluestack android
State: (required)
105
IGN: (required)
DjEhOmE DjE
Game version no#
v.19.20.2834
Ticket submitted in game: (required)
751633
sacred jasper
Explanation: (required)
Unable to do limitless 1 story mission once completing "medical mercies" Tris story mission. When entering the explorer it states data out of sync. (One of the states who skipped limitless 1's. 🙄😒)
Evidence: (optional but really useful)
screenshots attached
If replicable, how: (optional)
Yes.
Platform: (required)
iOS
State: (required)
530
IGN: (required)
Ö
Game version no#
v 1.19.20.1860
Ticket submitted in game: (required)
111111
ripe gazelle
Unable to spend spore glory points at biological research center.
Evidence: (optional but really useful)
[Screenshot attached]
If replicable, how: (optional)
Click biological research center, no option for store…
Platform: (required)
[IOS
State: (required)
[1082]
IGN: (required)
[RasOne]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.20.1860 ]
Ticket submitted in game: (required)
[741560]
[741103]
jovial island
Explanation: (required)
Hi , my personal golden tasks in Alliance Throwdown are missing.
Evidence: (optional but really useful)
screenshots attached
Platform: (required)
IOS
State: (required)
571
IGN: (required)
༺Jungshook♡༻
Game version no#
v.1.19.20.1860
Ticket submitted in game: (required)
751622/ 752347
vernal tapir
Explanation: (required)
Twisted Evolution doesn't allow me to claim the full Rewards in Terms of Alliance Throwdown.
I already repaired the Game 2 Times and nothing happened.
Finished 5000+ Points in Throwdown like 12 Hours ago, but only got Rewards for 2000+.
Also there are some Tasks which showed up twice.
Evidence: (optional but really useful)
Screenshot attached.
Platform: (required)
Android
State: 954
IGN: ꧁TOUCHY⁶⁹꧂
Game version no#
v.1.19.20.1860
Ticket submitted in game:
752384
split meteor
[My Sentinel effect is gone even when it is activated I am unable to see it and not sure if I will get double rewards if I summon Frenzy Monster]
Evidence: (optional but really useful)
[watch video]
If replicable, how: (optional)
[Not sure all I did is just tried to change HQ and it was gone , now I have old HQ back but Senitinel effect it still missing ]
Platform: (required)
[type here - operating system, ie IOS
State: (required)
[929]
IGN: (required)
[Yashu]
Game version no# (can be found in the lower left of load up screen - required)
[V- 1.19.20.1860]
Ticket submitted in game: (required)
[ 752348]```
deep mulch
Explanation: (required)
In game King of Hill event icon said that our alliance are not being registered for event even we are already done register time & rooster player for leg.1-leg.2.
Evidence:
Screenshoot
Platform: (required)
Android, official PC version and Redmi Note 10s
State: (required)
1002
IGN: ???Bun?Bun??
Game version no#
v 1.19.20.2834
Ticket submitted in game: (required)
754177
fresh gorge
Please keep in mind that all posts here should follow the process stated in #🐞︱bugs-how-to-report
abstract frigate
(Reposted due to ID) Explanation: Day 1 of MM. we captured R1, R2 and R3. We only received capture points for R2 and R3. We also can not claim rewards for R1
Evidence: pics included
If replicable, how: have no clue what you mean
Platform: Apple IOS. IPhone. But everyone in alliance uses different platforms and has the same issue
State: 835
IGN: Nicklovin
Game version no#
V 1.19.20.1860
Ticket submitted in game: 754212
hollow knoll
State: 655
IGN: MADARA
Platform: Android
Details: im not sure if this is a bug, but i am rank number 3 on our alliance throwdown but the spores research guide still shows that i have not completed enough solo points.
craggy gorge
Explanation: (required)
Lucky Lottery multiplier payout is not working correctly. I had 2x4x105, then a 2x5x105 which is 1,890 plasma. After that, in spite of already having some plasma in my backpack I only had 1,305 plasma.
Evidence: (optional but really useful)
See pics
If replicable, how: (optional)
Happened on both so I’m not doing more until issues is dealt with.
Platform: (required)
iPad Pro
State: (required)
938
IGN: (required)
DevilDawg
Game version no# (can be found in the lower left of load up screen - required)
1.19.20.1860
Ticket submitted in game: (required)
755237
unreal tapir
King of Hill matching confirmation doesn't actually confirm when it will occur.
Evidence: (optional but really useful)
See attached.
If replicable, how: (optional)
Wait for matching mail to arrive.
Platform: (required)
Android, Samsung galaxy s22 ultra
State: (required)
597
IGN: (required)
•Big_Thick_Duck•
Game version no# (can be found in the lower left of load up screen - required)
Most up-to-date version
Ticket submitted in game: (required)
N/A
next oar
Explanation: AZ frame is wrongly sized, doesn't cover your avatar.
Evidence: See screenshot.
If replicable, how: Use any of the frames from Azurtane Heist, they're all wrong size.
Platform: Official PC version.
State: #1143
IGN: asset
Game version no#: Latest PC version.
Ticket submitted in game: 755721
arctic raptor
Explanation: (required)
Yesterday and today on MM, the alliance from which we captured R2, ,they lost their path to other buildings,but continued fought with us on R3 and R4. How is this possible? Is this a bug?
Evidence: (optional but really useful)
Look screenshots
If replicable, how: (optional)
Platform: (required)
Android, Xiaomi pad 5
State: (required)
211
IGN: (required)
Annet_me
Game version no# (can be found in the lower left of load up screen - required)
1.19.20.2834
Ticket submitted in game: (required)
756225
livid pier
——————————
Explanation: (required)
Unable to claim the joint exercises crate in state chat or alliance chat.
Evidence: (optional but really useful)
See SS
If replicable, how: (optional)
Happens everytime you click on the message to collect the crate
Platform: (required)
All
State: (required)
Multiple if not all states effected.
IGN: multiple players
Game version no#
Latest version
placid bison
Explanation: (required)
There is no “Ray spins” tasks in Blood spot event in test states with new version of this event
Evidence: (optional but really useful)
Do not delete Ray Spins tasks from Blood spot! It’s very important task for each player!
If replicable, how: (optional)
Just check event rules
Platform: (required)
All
State: (required)
555
IGN: (required)
Lava
Game version no# (can be found in the lower left of load up screen - required)
1.19.20.1860
latent bear
Evidence:
See pics
If replicable, how: (optional)
[type here]
Platform: (required)
Android
State: (required)
671
IGN: (required)
Bringin S*xyback
Game version no# (can be found in the lower left of load up screen - required)
1:19:20:2834
Ticket submitted in game: (required)
No ticket I can't figure out how to create one anymore!
sleek veldt
[SvS preparation stage day 4 was copy pasted from day 3. Now during SvS prep we have 3 days of Ray’s, troops training and no Infected and Infected fiends. Our states not in test group for new SOTF, we have SvS, we should not have any changes]
Evidence: (optional but really useful)
[see screenshots ]
If replicable, how: (optional)
[SvS preparations stage “How to earn points”]
Platform: (required)
[IOS, Android
State: (required)
[704]
IGN: (required)
[Lissa-Alissa.711]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.20]
Ticket submitted in game: (required)
[757314]```
acoustic abyss
@hollow knoll
The video shows double throwdown tasks achievements.
The player claims it is a bug they are not getting their throwdown task rewards but they have claimed the rewards already, it is not a bug they cannot claim the duplicated values
It is a bug the duplicated values exist. This has been a bug since migo 1 nearly 2 years ago.
Evidence:
# see video of replying message.
If replicable, how:
Play the game during world event and you'll see it occur often. Happens most often if you visit throwdown task in migo building before throwdown event actually starts.
Platform: all, all
State: all
IGN: sos bugs galore
Game version no#
EVERY version that world event has existed that throwdown has been apart of.
Ticket submitted in game: useless cause tickets close instantlyExplanation:
@craggy gorge
SOS calculation for lucky card event
CURRENT MULTIPLIER =1
You claim ×2 multiplier.
(1×2)=2× next prize you get
CURRENT MULTIPLIER =1
You claim ×2 multiplier.
You claim ×5 multiplier.
(1×2) + (1×5) = 7 × next prize you get
Evidence:
useless
If replicable, how:
get back to back multiplier then pick another card
Platform: all, all
State: all
IGN: sos bugs galore
Game version no#
EVERY version that lucky card has been apart of
Ticket submitted in game: useless cause tickets close instantly
livid pier
Explanation: (required)
Resonating Heroes are not retaining the correct stat percentage for attack/defense when under 4 star resonance level.
Evidence: (optional but really useful)
See SS
If replicable, how: (optional)
Resonate any 1,2,3 lvl resonating hero to a limitless hero
Platform: (required)
All
State: (required)
Multiple
IGN: (required)
Multiple players reported
Game version no# latest version
fast crag
Evidence: (optional but really useful) as images show
If replicable, how: (optional)
[type here]
Platform: iOS, iPhone 12 Pro
State: 891
IGN: f e l i c i a
Game version no# v.1.19.20.1860
Ticket submitted in game: 758331```
hollow zodiac
If replicable, how: cannot log in
Platform: (required)
[type here - operating system, ie IOS,
State: 430
[]
IGN: who the …… Mary
Game version no# (can be found in the lower left of load up screen - required)
No such number?
Ticket submitted in game:
No ticket number
wind ridge
Explanation:
King of the Hill
Now a problem GLOBALLY on many servers. At first we cannot log in in event, and then we are told that “raid participants full!” ALL SPOTS CANNOT BE FILLED. Because registration WITHOUT reserve.
Evidence:
See pics
If replicable, how: (optional)
Platform: (required)
iOS
State: (required)
428
IGN: (required)
Lari
Game version no# (can be found in the lower left of load up screen - required)
1.19.20.1860
Ticket submitted in game: (required)
758610
urban wren
The reservists couldn’t join in both legions of king of the hill today even though the main were only 12. they couldn’t join anyway.
Platform: (required)
iPhone and Android
State: (required)
759
IGN: (required)
80548747
Game version no# (can be found in the lower left of load up screen - required) 1.19.20.1880
Ticket submitted in game: (required)
[did not yet get a ticket
brave dragon
Hey Chief, please use the correct format for report the bugs in #🐞︱bug-reporting you can check #🐞︱bugs-how-to-report before reporting the bug.
Hey pls keep this channel for bug reporting we can jump to #🐞︱bugs-discussion
[type bug explanation here]
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using
State: (required)
[Type your state number here]
IGN: (required)
[Type your IGN here **DO NOT POST YOUR CHIEF ID**]
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
Ticket submitted in game: (required)
[Provide your ticket number here]```This is a format for bug reporting..let’s move to #🐞︱bugs-discussion I will explain the format ..
sleek veldt
[King of the Hills, not possible to set up marches before entering. Marches setting not available Saturday. There is nothing in event rules saying where and when is cut off for setting up marches. Players can’t enter battlefield without marches. Players can’t set up marches before entering battlefield]
Evidence: (optional but really useful)
[Screenshot attached]
If replicable, how: (optional)
[King of the Hill event page=>Rules]
Platform: (required)
[IOS, Android
State: (required)
[704]
IGN: (required)
[Lissa-Alissa.711]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.20 ]
Ticket submitted in game: (required)
[NA]```
brave onyx
Constant reconnects at the start of king of the hill. No one could even get it. Just reconnecting.
Evidence: (optional but really useful)
Screen cap below
If replicable, how: (optional)
It cleared up after 5 or more min.
Platform: (required) Android., galaxy flip 4
State: (required)
244
IGN: (required)
Duckilist
Game version no# 1.19.20.2834
Ticket submitted in game: 758758 ```
digital fox
Explanation:
Unable to login to KoH
Evidence:
First, the Wi-Fi icon appeared, then the inscription that all places are occupied.
If replicable, how: -
Platform:
all platform
State:
258
IGN:
Nicole
Game Version:
1.19.20
Ticket submitted in game:
758678
Because of this mistake on your part, I lost my rewards!!! I tried for an hour to enter the event, but I couldn’t, because all the places were taken (by whom????), out of 23 players only 13 participated. We lost because of this and LOSE our rewards. I demand compensation with both personal rewards and rewards for the alliance.
vast snow
Explanation:
Unable to login to KoH, only 20 players were able to join..whenever others tried to join it said it was full, I was disconnected with 15mins left to go and was unable to reload the game to get back in
Evidence:
pics below of only 20 people who got points cause the others couldn’t get in
If replicable, how: -
Platform:
all platform
State:
1000
IGN:
KelleehBean
Game Version:
1.19.20.1860
Ticket submitted in game:
Not yet
slow abyss
[King of the Hill exclusive frame is not visible]
Evidence: (optional but really useful)
[After getting the frame and activating it, the frame does not show]
If replicable, how: (optional)
[type here]
Platform: (required)
[IOS]
State: (required)
[668]
IGN: (Nickname)
[Jennifer]
Game version no# (can be found in the lower left of load up screen - required)
[v 1.19.20.1860]
Ticket submitted in game: (required)
[No ticket]```[Value Voucher Store Bug]
I purchase 100pcs Value Voucher tickets in Resonant hero Value Voucher store , i spend 15000 biocaps for 100 pcs. But the value voucher shop only give me 97 pcs vouchers. The other 3 pcs voucher is missed.
I already check everywhere and cant find it. I already spend 90 voucher value tickets to buy Olly hero Fragment. And now only left 7pcs vouchers.
Evidence: photo attached below this report
Platform: IOS
State: 338
IGN: ‘ WWU
Game version no: V119.20.1860
Ticket submitted in game: 759112
full fog
[King of hill frame isn't displaying]
Evidence: [please refer the photo down below]
Platform: (Android)
State: (782)
IGN: Dilz 🙂
Game version no#
[ V1.19.29.2834]
Ticket submitted in game: (758780)
desert pike
[ Frame not Visible Bug ]
problem is solved thank you
Just won Lord of Doom frame in King of the Hills event. There is no game update available but I am not able to see the frame. It did say the frame is equiped and the timer even shows.
Also we were all not be able to get in the game first 5/6 minutes
Evidence: Photo attached below
Platform: IOS
State: 492
IGN: ༺༽ MARLS ༼༻
Game version no: 119.20.1860
Ticket submitted in game: 759036
livid pier
King of the hills, only 17 players got in to each legion. For rest it showed team full.
Evidence: (optional but really useful)
Look ss.
If replicable, how: (optional)
[type here]
Platform: (required)
Android for me, but also happened to playera with IoS and PC client.
State: (required)
629
IGN: (required)
TheHammer
Game version no# (can be found in the lower left of load up screen - required)
1.19.20.2834
Ticket submitted in game: (required)758720
wraith thunder
Me and most of members in my alliance was crashed when we try to enter King of the Hill. After we restarting the game, some of us still cant get in. There is atleast 8 people in my alliance that cant join King of the Hill today because the game says it was full despite the fact we dont even register reservist. This bug causing us to only played this event with only 22 players, and most of them are like 5-15minutes late because of the bug. Please fix this bug asap or just bring back Reservoir Raid instead as everyone absolutely prefer to play RR than this new event.
Evidence: (optional but really useful)
Below is screenshot on how we are so hard to even enter the game after crashed and 2 other screenshots from my alliance members who cant get in at all.
If replicable, how: (optional)
[type here]
Platform: (required)
Some using Android and some using IOS.
State: (required)
586
IGN: (required)
03.22
Game version no# (can be found in the lower left of load up screen - required)
1.19.20.2834
Ticket submitted in game: (required)
759058```
livid pier
Explanation: (required)
Interface disappears
Evidence: (optional but really useful)
Look ss.
If replicable, how: (optional)
still happens on restart and even after repair
Platform: (required)
Android bluestacks
State: (required)
917
IGN: (required)
skyliee
Game version no# (can be found in the lower left of load up screen - required)
1.19.20.2834
Ticket submitted in game:
split meteor
[we won Brave Champion frame after king of the hill event but everyone in my state/alliance is unable to activate it . It’s says “in use” but benefits and Visibility of frame is not there.]
Evidence: (optional but really useful)
[I will attach screenshots]
If replicable, how: (optional)
[Get a good rank in KOH event and activate it 😅]
Platform: (required)
[IOS]
State: (required)
[929]
IGN: (required)
[╰‿╯ɢʜᴏᴜʟ╰‿╯]
Game version no# (can be found in the lower left of load up screen - required)
[V-1.19.20.1860 ]
Ticket submitted in game: (required)
[759179]```
livid pier
Explanation:
The framework within the rewards we received in the King of the Hill event is not working. When we logged into the event, we encountered an internet problem, and many of our players were unable to log in.
Although there were 30 participants, we had 20 members inside. We finished the event in 2nd place, we were supposed to be in 1st place….
Platform: IOS
State: 592
IGN: Ⓒ Ⓐ Ⓢ
Game version no# ( v1.19.20.1860
Ticket sent in game: No ticket number
wintry tapir
Explanation: (required)
Me and most of members in my alliance was crashed when we try to enter King of the Hill. After we restarting the game, some of us still cant get in. There is atleast 8 people in my alliance that cant join King of the Hill today because the game says it was full despite the fact we dont even register reservist. This bug causing us to only played this event with only 22 players, and most of them are like 5-15minutes late because of the bug. Please fix this bug asap or just bring back Reservoir Raid instead as everyone absolutely prefer to play RR than this new event.
Evidence: (optional but really useful)
Below is screenshot on how we are so hard to even enter the game after crashed and 2 other screenshots from my alliance members who cant get in at all.
If replicable, how: (optional)
[type here]
Platform: (required)
IOS.
State: (required)
586
IGN: (required)
PUKA4Y
Game version no#
1.19.20.2834
Ticket submitted in game: (required)
759223
fervent blaze
King of the Hill event: without advance notice many of our members get an "Raid participants are full!" Notification and cannot enter... nowhere in the rules does it say not all 30 registered can enter... and if that would have been known this would have been planned differently. We also just has a player able to join 30 minutes in after many of us have tried for a long while....
Evidence: see screenshot
If replicable, how: (optional)
:D try to play KotH
Platform: (required)
Tried on 2 Android devices and the official PC Version
State: 686
IGN: ☙It's me, Uruu❦➶
Game version no# (can be found in the lower left of load up screen - required)
V. 1.19.20.425
V 1.19.20.2834 x2
Ticket submitted in game: (required)
759309```
honest wren
I won the King of the Hill frame but it’s invisible. Reported as a bug and got instant reply to say it’s not a bug. Cheers for that. Also, no narrative to warn me it’s only 7 days. I would have kept it longer if I had known it’s not permanent
Evidence: (optional but really useful)
Pic below
If replicable, how: (optional)
Select frame, it’s not there
Platform: (required)
[type here - operating system, IOS
State: (required)
823
IGN: (required)
Minnie
Game version no# (can be found in the lower left of load up screen - required)
1.19.20.1860
Ticket submitted in game: (required)
759477
cursive charm
Explanation:
Platform: IOS
State: 1005
IGN: Mashka
Game version no#: v 1.19.20.2834
Ticket sent in game: No ticket number
nocturne island
Explanation: Can't play, -1,4m food, if you go into it through the button in the right buttom corner you end up in a broken event, but going back to settlement and then go in through the event page/billboard fixed the minus food issue
Platform: PC
State: 566
IGN: Enterprise-1701E
Game version number: v 1.19.20.425
Ticket submitted in game: No ticket
sleek veldt
[“Due to the reduced frequency of Reservoir Raid caused by the new Kings of the Hill event, we supposed to see lowered ranking victory requirements:
1. Not 10+ Victories BUT 5+ Victories
2. Not 7-9 Victories BUT 3 Victories
3. Not 4-6 Victories BUT 2 Victories
4. Not 1-3 Victories BUT 1 Victory
More, We supposed to see:
- Reduced points requirement for Rank promotion
- New single victory points
WHERE IS THIS?!]
Evidence: (optional but really useful)
[screenshots attached]
If replicable, how: (optional)
[Open Reservoir Raid, Info]
Platform: (required)
[Android, IOS
State: (required)
[704]
IGN: (required)
[Lissa-Alissa.711]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.20 ]
Ticket submitted in game: (required)
[760852]```
inland ocean
Explanation: (required)
While playing The Labyrinth event the game decided to crash. It said something about a new "beta" update. And the only way to continue was to confirm the popup saying "reconnect".
After I came back in the game all my attempts where gonne and couldn't play the event anymore.
If replicable, how: (optional)
Play the event?
Platform: (required)
Samsung s23, Android
State: (required)
70
IGN: (required)
Anthony
Game version no# (can be found in the lower left of load up screen - required)
[V1.19.20.2834]
Ticket submitted in game: (required)
Yes - 760930
edgy dome
Explanation: (required)
Now view for settlement after login & update
If replicable, how: (optional)
After login
Platform: (required)
Iphone 11, IOS
State: (required)
1073
IGN: (required)
Kerolarifen
Game version no# (can be found in the lower left of load up screen - required)
[V1.19.20.2834]
Ticket submitted in game: (required)
No
halcyon abyss
Evidence: many ss are posted here , mine included in state 182
Platform: android, seeing it is on pc and ios as well
State: (required)
[ 182 ]
IGN: (required)
Caribbean pearl
Game version no# the last update
Tickets can not be submitted once game is open[Game base is gone unable to load anything]
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
Platform: ()
[iOS]
State: (required)
[567/826]
IGN: (required)
[Fiji]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.20.1860]
Ticket submitted in game: (required)
[cannot submit in game ticket ]```
livid pier
Explanation: (required)
[Now view for settlement after login.]
Evidence: (optional but really useful)
[Screenshot]
If replicable, how: (optional)
[After login]
Platform: (required)
Xiaomi Redmi 9
State: (required)
[1043]
IGN: (required)
[Darko♡Kadi]
Game version no# (can be found in the lower left of load up screen - required)
[V1.19.20.2834]
Ticket submitted in game: (required)
No
thorn gull
Explanation: (required)
[Now view for settlement after login.]
Evidence: (optional but really useful)
[Screenshot]
If replicable, how: (optional)
[After login]
Platform: (required)
Xiaomi mi 10T pro
State: (required)
[930]
IGN: (required)
[SHREK]
Game version no# (can be found in the lower left of load up screen - required)
[V1.19.20.2834]
Ticket submitted in game: (required)
No
gilded delta
Explanation: (required)
Can’t enter King of the Hill after numerous restarts and repairs. Legion was not full. This effected our alliances rank in the event as many of our stronger players could not enter as well. After event ended, participant list showed only 26 of the 36 registered gained access to play the event. Resulting in major loss of event rewards. I only received 1,000 coins, where members who were able to enter and play received upwards of 6 times that. Received ridiculous response from support team stating I was registered as a “reservist” when I had sent a ss clearly stating I was registered as a participant and entered the game on time.
Evidence: (optional but really useful)
Refer to screenshots
If replicable, how: (optional)
N/A
Platform: (required)
IOS 16.5. iPhone 14 Pro
State: (required)
818
IGN: (required)
♡ ıʑʑყ ♡
Game version no# (can be found in the lower left of load up screen - required)
1.19.20.1860
Ticket submitted in game: (required)
758651 & 760995
frigid nova
Evidence: (optional but really useful)
Using two separate accounts I have completed a level on labyrinth city and on both occasions I tried to hit the “overwrite” button on the rewards screen but this is unresponsive. If you press save instead, you get given the screen that asks if you want to reset (go and do the same level again) or confirm (exit out of the event) - pressing the confirm button gives you an error that states you are currently not exploring - screenshot below
If replicable, how: (optional)
Complete a labyrinth city level
Platform: (required)
IOS - iPhone 14 pro
State: (required) 450
IGN: (required)
Experienced as both “frank furlough” and “baby frank” - reported under baby frank
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
1.19.20.1860
Ticket submitted in game: (required)
761299
wanton vapor
Also had members who tried to enter KoH and got prompt that it was full. Yet they were on participation list with 0 points! Many marches just sitting in starting point of KoH! Loss of points, rewards and the additional help
Evidence: (optional but really useful)
Screenshot
Platform: (required)
Android, Samsung FE20
State: (required)
571
IGN: (required)
♡Coyote♡
Game version no#
1.19.20.2834
Ticket submitted in game: (required)
761576
acoustic abyss
Explanation: Can't play, -1,4m food, if you go into it through the button in the...
Everything that mod said
But it's
Explanation: Can't play, -1,4m food, if you go into it through the button in the right buttom corner you end up in a broken event, but going back to settlement and then go in through the event page/billboard fixed the minus food issue
Platform: PC
State: 566
IGN: Enterprise-1701E
Game version number: v 1.19.20.425
Ticket submitted in game: No ticket
hybrid trail
Explanation: After states merge our amount of alliance golden coins is stacked. It does not increase after trap, horde or donations.
Evidence: (optional but really useful) [type here]
If replicable, how: (optional) [type here]
Platform: Android
State: 653
IGN: (required) Artem_aka
Game version no# v.1.19.20.2834
Ticket submitted in game: (required)
743871,
738358,
635910
gloomy rain
[No Duty Calls Event]
Evidence: (optional but really useful)
[]
If replicable, how: (optional)
[type here]
Platform: (required)
[iOS]
State: (required)
[567/685/826]
IGN: (required)
[Fiji]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.20.1860]
Ticket submitted in game: (required)
[762307]```
balmy girder
Wondering if anyone has issue with reserving time for trap, they want. I am keep complaining about it however response is - the cool-down is. It correct. Well some days we can reserve for time we want even if we are still in cool-down some we can’t do anything and we are forced to open trap.
Not sure who are the people who responds to tickets but for me it looks like they want to just close ticket asap, which is annoying.
Evidence: (optional but really useful)
Attached
If replicable, how: (optional)
[type here]
Platform: (required)
IOS /PC
State: (required)
993
IGN: (required)
Nat*
Game version no# (can be found in the lower left of load up screen - required)
[1.19.20.1860 ]
Ticket submitted in game: (required)
759092
752497
wind ridge
Explanation:
King of the Hill
30 people can participate in the event at the same time in one legion. We had an registration TOTAL 30 people in the main team and 0 people in the reserve. Thus, every player registered in the event in 1 legion (in which I was registered) could get their place on the battlefield.
Please explain to me who took my place in event, if NOBODY could do this by registration!
Please send me compensation for participating in the event, because I missed this event through DEVS FAULT.
Evidence:
See pics
If replicable, how: (optional)
Platform: (required)
iOS
State: (required)
428
IGN: (required)
Lari
Game version no# (can be found in the lower left of load up screen - required)
1.19.20.1860
Ticket submitted in game: (required)
758610, 762610
To the message above
ocean bone
18.06.2023 at 8:30 utc we had an event. Protect mushi everyone have to attack Tiny Tim 5 times to get rewards. I haven't attack at once even, but the game was saying Insufficient attacks remaining.
Evidence: (optional but really useful)
Screenshots attached
Platform: (required)
Android
State: (required)
1144
IGN: (required)
DevsDoesn'tCare
Game version no# (can be found in the lower left of load up screen - required)
v 1.19.20.2834
Ticket submitted in game: (required)
758021
livid pier
Evidence:
If replicable, how: (optional)
[type here]
Platform: (required)
[type here - operating system, IOS, Android
State: 819
IGN: Mїshu
Game version no# 1.19.20 1860
Ticket submitted in game: 96907239
livid pier
Explanation: (required)
New Survival of the fittest points earning is bugged, no points for Ray's place spins even though the description state that there should be. (And usually there is).
Evidence:
See screenshot
If replicable, how:
Just log in and look in event.
Platform: (required)
OnePlus
State: (required)
555
IGN: (required)
Lensor
Game version no# (can be found in the lower left of load up screen - required)
[V1.19.20.2834]
Ticket submitted in game: (required)
No
balmy girder
After we forced trap to open on Sunday, we set up next oppening on Wednesday with no issues.
So the occurrence has nothing to do with the cool-down time, as we should be able to reserve times in advance.( we did it in the past ) Unless I am misunderstanding something and it’s a lucky guess when it works or not.
Evidence: (optional but really useful)
Attached
If replicable, how: (optional)
[type here]
Platform: (required)
IOS /PC
State: (required)
993
IGN: (required)
Nat*
Game version no# (can be found in the lower left of load up screen - required)
[1.19.20.1860 ]
Ticket submitted in game: (required)
759092
752497Chief badge didn’t count in SOTF on day 2. While it was a task.
Evidence: (optional but really useful)
None
If replicable, how: (optional)
[type here]
Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using
PC
State: (required)
670
IGN: (required)
Reef
Game version no# (can be found in the lower left of load up screen - required)
version 1.19.20.425
Ticket submitted in game: (required)
No[New SOTF. Day 7 (Sunday) contain Ray’s place, when Ray’s place close at Day 4 (Thursday)]
Evidence: (optional but really useful)
[Screenshots attached]
If replicable, how: (optional)
[Yes, open SOTF how to get points, look at phase 7, after - open Rays’s place page and look at the bottom, and you see what event ends Thursday, day 4… do math… 4 minus 7]
Platform: (required)
[IOS, Android
State: (required)
[555]
IGN: (required)
[Lissa-Alissa.711]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.20]
Ticket submitted in game: (required)
[NA]```
agile sphinx
Explanation:
Evidence:
If replicable, how:
Every time you tried to add new people to rr, the one that were registered before are removed.
Platform:
Apple
State:
875
IGN:
Madzia
Game version no#
V 1.19.30.1882
Ticket submitted in game:
764349
compact summit
Explanation:
Kill count in profile is reset to 0.
Evidence:
Attached
Platform:
PC
State:
751
IGN:
Paeyro ~_~
Game version no#
1.19.30.443
Ticket submitted in game:
N/A
thorn pier
I lost my permanent HQ 2021 skin.
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: Android Samsung Galaxy
State: (required)
1043
IGN: (required)
Antierror
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.443
Ticket submitted in game: (required)
[Provide your ticket number here]```
None(Reposted due to ID)
Explanation: It is not possible to collect some items in room 5-2. Including coins for roulette
Evidence:
See screenshot / Eng: Data is not synchronized
If replicable, how:
constantly in room 5-2 at any stage
Platform: (required)
Android
State: (required)
375
IGN: (required)
Game version no# (can be found in the lower left of load up screen - required)
v 1.19.20.2834
Ticket submitted in game: (required)
no
livid pier
Explanation: (required)
After this new update of the collections thing there are missing permanent hq skins (I’m personally missing the 2021 blue anniversary hq skin) Other players have reported missing hq skins besides that one as well. (Both 2021 anniversary hqs, Biker Gang hq, Gacha Bunny premium hq, victory stadium hq,)
With these missing hqs it’s also caused players to lose out on points towards the new collections feature since they are not being counted in it.
Evidence: (optional but really useful)
It’s no longer on the list of available hqs or in collection
If replicable, how: (optional)
Platform: (required)
All
State: (required)
Multiple
IGN: (required)
Multiple players
Game version no# latest
primal sequoia
Explanation: (required)
Permanent hq skins missing here too. Recognized Biker HQ, 2021 HQ, Gascha Premium HQ, Boxarena HQ...
Evidence: (optional but really useful)
It’s no longer on the list of available hqs or in collection and tbh I didn’t expect the update‘s gonna erase my Skins.
If replicable, how: (optional)
Get them back pls.
Platform: (required)
iOS
State: (required)
795
IGN: (required)
Frozen
Game version no# latest
void sail
Explanation: (required)
when i move the decorations i get the bug " this plot already containes a building ", the decorations are still movable but when i log back in they are all back to their old positions. Please note that i have plenty of space to move my decorations around.
Evidence: (optional but really useful)
the error window in the picture
If replicable, how: (optional)
i donk know
Platform: (required)
pc windows 10
State: (required)
1067
IGN: (required)
Maximus
Game version no#
1.19.30.443
meager wasp
Daily check in in the event 'Romantic voyage' doesn't work if we did check before the update.
So we can't claim the corresponding rewards.
Evidence: (optional but really useful)
Check screenshoot
If replicable, how: (optional)
[type here]
Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using
Android / Xiaomi 11 lite 5G NE
State: (required)
[Type your state number here]
1141
IGN: (required)
[Type your IGN here]
Snowlya
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
V.1.19.30.2860
Ticket submitted in game: (required) yes
[Provide your ticket number here] 764689```
764689
abstract frigate
(Reposted due to ID)
Explanation: (required)
After this new update of the collections thing there are missing permanent hq skins (I’m personally missing the 2021 anniversary hq skin, Victory Skin, I know some players have reported missing hq skins besides that one as well. Like: Biker Gang, Gacha Bunny premium hq, victory stadium hq).
TBH, I am very worried cause I had many skins and now, I don’t know if, regardless 2021 anniversary, other isn’t missed too.
Evidence: (optional but really useful)
It’s no longer on the list of available hqs or in collection
If replicable, how: (optional)
Platform: (required)
I tried on my iPad and PC version
State: (required)
795
IGN: (required)
Game version no# 1.19.30.1882
lethal marsh
Explanation: (required)
After this new update of the collections thing there are missing permanent hq skins
This skins were paid for.
Evidence: (optional but really useful)
It’s no longer on the list of available hqs or in collection
If replicable, how: (optional)
Platform: (required)
PC version
State: (required)
197
IGN: (required) Ars
Game version no# 1.19.30.443
compact summit
Explanation:
Unable to register RR, all changes made to participants/reservists reset upon pressing Confirm. UI broken as well.
Evidence:
Attached
Platform:
Android
State:
930
IGN:
Geo
Game version no#
1.19.30.2860
Ticket submitted in game:
764252
abstract frigate
(Reposted due to ID)
Explanation: (required)
After this new update of the collections thing there are missing permanent hq skins, I’m personally missing the Victory Stadium hq skin,
Evidence:
It’s no longer on the list of available hqs or in collection
Platform: (required)
ALL
State: (required)
86
IGN: (required)
BDC
Game version no :
V.1.19.30.2860
Ticket submitted in game:
yes Number 764553 but I indicated wrong skin name in ticket, I named it "boxing ring" as I didn't remember the real skin name
(Reposted due to ID)
Explanation: (required)
HQ skins with 1.5% attack attribute has been removed after the "Collections" feature was added. I don't remember if I had more, but I just recently bought one named "Celebration Gala" from the Skin Store and now it is completely gone! I lost a lot of BP after the game updated and I am very disappointed with every feature having so many bugs and not being fixed or not tested in pre-production...
Evidence: (optional but really useful)
Screenshots attached
If replicable, how: (optional)
Several players in my state reported the same bug.
Platform: (required)
official PC Version 1.2.0.95
State: (required)
1093
IGN: (required)
Game version no# (can be found in the lower left of load up screen - required)
1.2.0.95
Ticket submitted in game: (required)
764797
(Reposted due to ID)
Explanation: (required)
After this new update of the collections thing there are missing permanent hq skins (I’m personally missing the 2021 anniversary hq skin, Victory Skin, I know some players have reported missing hq skins besides that one as well. Like: Biker Gang, Gacha Bunny premium hq, victory stadium hq).
TBH, I am very worried cause I had many skins and now, I don’t know if, regardless 2021 anniversary, other isn’t missed too.
Evidence: (optional but really useful)
It’s no longer on the list of available hqs or in collection
If replicable, how: (optional)
Platform: (required)
I tried on my iPad and PC version
State: (required)
795
IGN: (required)
Game version no# 1.19.30.1882
tacit quail
Explanation: (required)
After this new update of the collections thing there are missing permanent hq skins - the 2021 anniversary hq skin, Victory Skin, Biker Gang were 2, Gacha Bunny premium hq, victory stadium hq, maybe and another too
These skins cost money and not a little of it. I expect them back.
Evidence: (optional but really useful)
It’s no longer on the list of available hqs or in collection
If replicable, how: (optional)
Platform: (required)
Apple
State: (required)
27
IGN: (required)
Jenny Talia
Game version no# 1.19.30
Ticket submitted in game: (required)
764924
uneven dagger
Skins vanished after update, including anniversary 2021, roxy stage from 2022, biker skins. For sure more, i had so many skins.
These skins cost money and not a little of it. I expect them back.
Evidence: (optional but really useful)
See pics in all other posts!!!
If replicable, how: (optional)
Skins disappeared from skin list
Platform: (required)
IOS
State: (required)
718
IGN: (required)
ʂąɱ დ
Game version no# 1.19.30
Ticket 75295727
true quiver
Explanation: (required)
After this new update are missing permanent hq skins. The 2021 anniversary hq skin, Biker Gang, maybe and another too
Evidence: (optional but really useful)
It’s no longer on the list of available hqs or in collection
If replicable, how: (optional)
Platform: (required)
Apple
State: (required)
1021
IGN: (required)
PUP
Game version no# 1.19.30
Ticket submitted in game: (required)
764970
mortal token
Explanation: (required)
When my R5 or I try to register players for Reservoir Raid, me, someone or anybody else gets removed.
I talked to our top1 alliance in our state, and they do not have legion options, but we do. We all have our game updated.
It shows 0 participants no matter what we do & we can't register people.
Evidence: (optional but really useful)
Video attached
If replicable, how: (optional)
Platform: (required)
Android & PC
State: (required)
990
IGN: (required)
Poubeerac
Game version no# v 1.19.30.443
Ticket submitted in game: (required)
764981
ivory furnace
Explanation: (required)
After this new update are missing permanent hq skins - The 2021 anniversary hq skin(both), Biker Gang(both), victory stadium, boxing arena simple, gacha bunny premium, there are much more absent because list of activated skins literally became twice shorter.
Evidence: (optional but really useful)
It’s no longer on the list of available hqs or in collection, it required wild amount if money to be spent to get those. WE WANT THEM BACK
If replicable, how: (optional)
Platform: (required)
Apple
State: (required)
795
IGN: (required) :
Ticket from two players - ᴬᴳᴱᴺᵀ M and Aramais
Game version no# 1.19.30
Ticket submitted in game: (required) 764627 (already marked as completed)
mellow laurel
Explanation: (required) After today's update, several permanent hq skins disappeared from my account
Evidence: (optional but really useful) evidence is all these people complaining about the same problem
If replicable, how: (optional)
Platform: (required)
PC
IGN: (required) : DeaN™
Game version no# 1.19.30
Ticket submitted in game: (required) 765074
remote sierra
Explanation: (required) After this new update are missing permanent hq skins - The 2021 anniversary hq skin(both), Biker Gang(both), victory stadium, boxing arena simple, gacha bunny premium, there are much more absent because list of activated skins literally became twice shorter.
Evidence: (optional but really useful)
It’s no longer on the list of available hqs or in collection, it required wild amount if money to be spent to get those. WE WANT THEM BACK!!!
If replicable, how: (optional)
Platform: (required)
Android
State: (required)
583
IGN: (required)
Mass Lysteria
Game version no# 1.19.30
Ticket submitted in game: (required)
765088
765107
Should i open a ticket for EACH PAID SKINS REMOVED?
upper berry
Explanation: (required)
After this new update of the collections thing there are missing permanent hq skins - the 2021 anniversary hq skin, Victory Skin, Biker Gang were 2, Gacha Bunny premium hq, victory stadium hq, maybe and another too
Evidence: (optional but really useful)
It’s no longer on the list of available hqs or in collection
If replicable, how: (optional)
get them back pls
Platform: (required)
IOS
State: (required)
795
IGN: (required)
Sweetie-pp
Game version no# 1.19.30.1882
Ticket submitted in game: (required)
no#
wary dragon
Explanation: (required)
After this new update of the collections thing there are missing permanent hq skins - the 2021 anniversary hq skin, Victory Skin, victory stadium hq, maybe and another too
Evidence: (optional but really useful)
It’s no longer on the list of available hqs or in collection
If replicable, how: (optional)
get them back pls
Platform: (required)
IOS
State: (required)
795
IGN: (required)
Se7en
Game version no# 1.19.30.1882
Ticket submitted in game: (required)
no#
spiral ravine
Explanation: (required)
The new frame is covring the stamina bar
Evidence: (optional but really useful)
Image
If replicable, how: (optional)
[type here]
Platform: (required)
Android, official PC version
State: (required)
1033
IGN: (required)
IceD
Game version no# (can be found in the lower left of load up screen - required)
V1.19.30.443
silk gorge
Explanation: (required)
After this new update of the collections thing there are missing permanent hq skins (I’m personally missing the 2021 anniversary hq skin, Victory Skin, I know some players have reported missing hq skins besides that one as well. Like: Biker Gang, Gacha Bunny premium hq, victory stadium hq).
TBH, I am very worried cause I had many skins and now, I don’t know if, regardless 2021 anniversary, other isn’t missed too.
Evidence: (optional but really useful)
It’s no longer on the list of available hqs or in collection
If replicable, how: (optional)
Platform: (required)
I tried on my iPad and PC version
State: (required)
795
IGN: (required)
Fᴀʟᴄᴀᴏ ツ
Game version no# 1.19.30.1882
tacit quail
Explanation: (required)
After this new update of the collections thing there are missing permanent hq skins - the 2021 anniversary hq skin, Victory Skin, Biker Gang were 2, Gacha Bunny premium hq, victory stadium hq, maybe and another too
These skins cost money and not a little of it. I expect them back.
Evidence: (optional but really useful)
It’s no longer on the list of available hqs or in collection
If replicable, how: (optional)
Platform: (required)
Apple
State: (required)
27
IGN: (required)
Jenny Talia
Game version no# 1.19.30
Ticket submitted in game: (required)
764924
765673
tough cloak
Explanation: (required)
After this new update of the collections thing there are missing permanent hq skins - the 2021 anniversary hq skin, Victory Stadium hq skin, Biker gang hq skin, maybe another too
These skins cost money I would like them back.
Evidence: (optional but really useful)
It’s no longer on the list of available hqs or in collection, I have Biker gang skin now, but it shows not in my collection. See screenshot below.
If replicable, how: (optional)
Platform: (required)
VK
State: (required)
27
IGN: (required)
KeenSWatson
Game version no# 1.19.30
Ticket submitted in game: (required)
765720
sacred lance
(Reposted as previous ticket was not in game bug report)
Explanation: (required)
After this new update of the collections thing there are missing permanent hq skins, I’m personally missing the Victory Stadium hq skin,
Evidence:
It’s no longer on the list of available hqs or in collection
Platform: (required)
ALL
State: (required)
86
IGN: (required)
BDC
Game version no :
V.1.19.30.2860
Ticket submitted in game:
765772
brave onyx
Explanation: (required) Effortless progress shows the lesser amounts but does not upgrade. It tells me I am missing items. You can see from the screen caps I have the necessary items for the lesser cost, but it will not upgrade. I used my research reduction for this and lost it because the upgrade wouldn't go through. The screen shots show all the green checks and I have more than the required reduced items, but it will not upgrade.
Evidence: (optional but really useful)
Screen caps below. I have higher than the needed amounts. All other checks are green.
If replicable, how: (optional)
Platform: (required)
Android
State: (required)
244
IGN: (required)
Ayanosuke
Game version no# 1.19.30.2860
Ticket submitted in game: (required) 766742
mellow laurel
Explanation: (required) I have enough items to upgrade with the 30% Effortless progress discount, but I manage to research my t12 troop.
Evidence: (optional but really useful)
printscreen below
If replicable, how: (optional)
Platform: (required)
PC/Android
State: (required)
429
IGN: (required)
DeaN™
Game version no# 1.19.30.2860
Ticket submitted in game: (required) 766891
sacred lance
Explanation: (required) There is a big bug with the effortless progress.
I choosed Crystal Splinter/Crystal Essence path, after that I did a lot of T12 advanced hunters research.
The problem is the discount showed for Crystal SPlinters works well BUT the discount for Crystal Essence don't work, the game still use the normal value, WITHOUT using the discount showed.
I show you 2 screens, 1 before and 1 after a research.
As you can see the game show 9 Crystal Essence to be used but in reality it used 13 Crystal Essence, no discount.
Of course as I haven't see it at the beginning, I used a TON of plasma to convert to Crystal Essence around 800 plasma burn, it should have been 560 plasma ( with 30% discount ) so I need to be refunded for at least 240 plasma I used for nothing.
Evidence: (optional but really useful)
Screen caps below. Research used the no discount amount instead of the discount amount we see.
If replicable, how: (optional)
Platform: (required)
Android
State: (required)
86
IGN: (required)
BDC
Game version no# 1.19.30.2860
Ticket submitted in game: (required) 767139
inner creek
BUG REPORT
Explanation:
Fungal Tides (Mushy) event does not display the instant gather skill in the event building, nor in the list of skills acquired. Have no idea even what the cool down is so that the skill is not wasted on a low level gather tile.
Evidence:
SS provided
If replicable, how:
N/A
Platform:
iOS - iPad Air 4 - V 16.5.1
State:
1153
IGN:
Kibosh(R)
Game version no#
1.19.30.1882
Ticket submitted in game:
766406
silk gorge
Explanation: (required)
Effortless progress: Aircraft II - DONT WORK. So, what is the point in spent money if it NOT work?
Evidence: (optional but really useful)
Screenshots.
If replicable, how: (optional)
Try to upgrade any aircraft part.
Platform: (required)
iPad (iOS) and PC version
State: (required)
795
IGN: (required)
Fᴀʟᴄᴀᴏ ツ
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.1882 (latest from Apple Store)
Ticket submitted in game:
767413
finite jasper
Another day of SOTF disappointment. After draining all my badge resources to do over 7 or 8 red badge upgrades and the points offered for using certificates stuck at around 168k.
Evidence: (optional but really useful)
I can provide a video recording. Did two more upgrades just to prove my ticket, my statement and my disappointment.
If replicable, how: (optional)
I can do it again if you give me the resources needed.
Platform: (required)
Android - Xiaomi Phone
State: (required)
560
IGN: (required)
Deus Vult
Game version no#
1.19.30.2860
Ticket submitted in game: (required)
767564
rose haven
Explanation:
[ fight report show 0 kills from heros ]
Evidence:
[ screanshot of report ]
Platform:
[ Android. samsung ]
State:
[ 794 ]
IGN:
[ f2p ous ]
Game version no#
[ v 1.19.30.2860 ]
Ticket submitted in game:
[ 767654 ]
hazy lava
[when trying to upgrade aircraft, it says not enough materials when there are enough]
Evidence: (optional but really useful)
[photo]
If replicable, how: (optional)
[restarting and trying to upgrade again]
Platform: (required)
[IOS, iPhone 13]
State: (required)
[464]
IGN: (required)
[Bryar’s Jen]
Game version no# (can be found in the lower left of load up screen - required)
[v 1.19.30.1882 ]
Ticket submitted in game: (required)
[767791]
abstract frigate
(Reposted due to ID)
Explanation: (airplane bug )
[50% off promotion not working for airplane]
Evidence: ( I have screen shots )
[ ]
If replicable, how: tried several times to upgrade with 50% off items required as indicated but it fails and says you need original amount of full items to upgrade.
Platform: (required)
[type here - operating system Android phone
State: 121
IGN: (required)
Game version no#
[ 1.19.30.2860 ]
Ticket submitted in game:
[Ticket# 767772]
rose forge
Explanation: (required)
The transfer event is bugged. According the the rules, we are supposed to be able to send invitations throughout the entire event, and that is not the case. Please quickly address this, as it is time sensitive.
Evidence: see screenshots
If replicable, how: (optional)
Governors in neighboring states report the same issue.
Platform: (required)
All
State: (required)
739
IGN: (required)
Lisa
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.1882
Ticket submitted in game: (required)
768017
muted helm
Explanation:
Evidence:
Platform:
State:
IGN:
Game version no#:
Ticket submitted in game:
-767219
abstract frigate
(Reposted due to ID)
[HQ collection event made me duplicate a skin i already had]
Evidence: (optional but really useful)
[I won the victory HQ a long time ago in game, when the new event started i decided to trade in 30,000 worth of hq skins and pick up the three in the store. One of them was the Victory HQ. It never said you already have this HQ which I know now was because of the bug so I used 10,000 tickets for it.
I wasted 10,000 tickets and have a hq skin I don't need because of this bug, can I have my tickets back please
My ticket was completed but I have no response from Customer services? No message and no idea why it was completed?]
If replicable, how: (optional)
[type here]
Platform: (android)
State: (22)
IGN: (mr.incognito)
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
Ticket submitted in game: (766210)
tough topaz
Hey i have already contacted support in game. I was playing the kill event last night, attacking players. Mid attack my troops froze over the castle, the game forced a reload, when i got back on my 3 main Hero’s had disappeared and became unusable, 40k of each level 9 troop disappeared. When i relocated back to my alliance hq my hero’s became usable again but the troops remain missing. The attack where this glitch happened i only lost a few troops.
Evidence: im not sure what evidence i can provide.
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
IOS iphone 14
State: (required)
1157
IGN: (required)
Steiger
Game version no# (can be found in the lower left of load up screen - required)
[1.19.30.1882]
Ticket submitted in game: (required)
[769091]```Explanation: (required)
I just bought all packs in the effortless progress task to improve my helicopter. It says that I get a 50% discount but when I try to upgrade I get a screen telling me to go to joint exercises as I need to pay full price. I have around 450 chests giving me a lot of parts that I purchased thinking I get the discount but it seems that I don’t get the discount! . My concern is that
1. I don’t get the discount and have been ripped off.
2. I get the discount but the event has ended so I end up paying full price anyway
Evidence: (optional but really useful)
Attached
If replicable, how: (optional)
[type here]
Platform: (required)
iOS
State: (required)
214
IGN: (required)
BigBob
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.1882
Ticket submitted in game: (required)
769466
outer glacier
Evidence: ss x2
If replicable, how: (optional)
[type here]
Platform: (required)
[type here - operating system iOS
State:
[587]
IGN: (required)
[(－‸ლ)MiniMyst]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.30.1882 ]
Ticket submitted in game:
[769824 and 714628]
simple kindle
Explanation: (required)
For more than a month I can't change the half-length avatar... it always says it's under review.. I repair the game 4 times... I've made 2 tickets so far and the answer is the same "that there is no attached image"...if there is not, why can't I add one??
Evidence: (optional but really useful)
Attached
If replicable, how: (optional)
[type here]
Platform: (required)
Official PC version
State: (required)
630
IGN: (required)
「₆₃₀」ʀᴀᴘʜᴀᴇʟ
Game version no# (can be found in the lower left of load up screen - required)
v 1.19.30.443
Ticket submitted in game: (required)
723466, 724437
restive stag
Explanation: the game gave a popup mail saying the game has updated and automatically restarted the game in the middle of POW match. We lost by a few points, idk about others but i wasnt present for the ending because of the stupid update. We deserve to be compensated with aqua tickets and a star for this technicality. The match is the top one at 2:28 utc
Evidence: screenshots
If replicable, how: (optional)
[type here]
Platform: andriod
State: 902
IGN:
Wolfsbane
Game version no# latest update
Ticket submitted in game: 770936
pure holly
Explanation: (required)
Game freezes and won’t give us the star despite the win in POW. In reference to the screenshots, you could also see that during the game, I wasn’t able to march to the next destination.
Evidence: (optional but really useful)
Screenshots.
If replicable, how: (optional)
Platform: (required)
IOS
State: (required)
338
IGN: (required)
crèmeGmatic
Game version no# (can be found in the lower left of load up screen - required)
v1.19.30.1882
Ticket submitted in game: (required)
grizzled bridge
Explanation: (required)
The research state buff at my state (1094) was last activated last Friday, 23 June 2023, by our former governor. Given the 7-day cooldown period for this state buff, it should logically be available to use again this Friday, 30 June 2023. However, my dashboard shows it will be on cooldown for 5 days instead of 3 days
Evidence: Screenshots attached.
Platform: (required)
Windows PC/ Android CP
State: (required)
1094
IGN: (required)
ZEHA
Game version no# (can be found in the lower left of load up screen - required)
v1.19.30.443
Ticket submitted in game: 122000050
sturdy olive
Explanation:
Rookie relocator not received / generated.
Evidence:
Not found in mail or backpack
If replicable, how:
Just register a new account and start the game fresh.
Platform:
PC 1.2.095
State: (required)
1206
IGN:
Beerus
Game version no#
v1.19.30.443
Ticket submitted in game:
774066
wooden current
Explanation: (required)
Game freezes and won’t give us the star despite the win in POW. In video you could see that during the game, I wasn’t able to march to the next destination. This is same bug as las event launch.
Evidence: (optional but really useful) video
If replicable, how: (optional)
I reported in game no response.
Platform: (required)
Android
State: (required)
817
IGN: (required)
Lizeth
Game version no# (can be found in the lower left of load up screen - required)
v1.19.30.2860
Ticket submitted in game: (required)
desert tree
Explanation: Data updated in the middle of PoW
Evidence: screenshot attached
If replicable, how: restart in the middle of a game
Platform: PC
State: N/a
IGN: N/a
Game version no#: Latest update
unique yoke
After winning water round, no star received
Evidence: (optional but really useful)
SS BELOW
If replicable, how: (optional)
game crashed right as “victory screen” appeared..
Platform: (required)
ios ipad 9th gen
State: (required)
[927]
IGN: (required)
[Mama Baddie]
Game version no# (can be found in the lower left of load up screen - required)
[v 1. 19. 30. 1882]
Ticket submitted in game: (required)
[tried reporting in game could not generate a ticket submission number for this issue]```
sharp charm
I am a R4 and I cannot schedule the horde anymore. Others R4 can schedule, but not me.
I have opened those 4 tickets and all say the same thing relate to the time, but that is not the reason, they just close the ticket and there is no way to return back
Let me go step by step:
In the screenshot below it shows the time that I am trying to schedule, but the button reserve is disabled.
The second screenshot show the time that it is right now on UTC for today’s date 06/28/2023
In the third screenshot it shows that another R4 was able to schedule the Horde just a few minutes before I tried.
I have already repair the game it didn’t worked
So if another R4 can schedule the Horde, why I cannot?
Platform: (required)
operating system iOS
State:
[217]
IGN: (required)
{MAX_IGOR}
Game version no# (can be found in the lower left of load up screen - required)
[1.19.30.1882 ]
Ticket submitted in game:
729249
729264
770921
770948
abstract frigate
(Reposted due to ID)
Explanation: (required)
While playing Frenzy Feeding, my chances to play ran out. While trying to play again, the error message is a tooltip placeholder that refers to me as a sheep without enough stamina.
Evidence: (optional but really useful)
Screenshot below
If replicable, how: (optional)
It’s easy to replicate this error, simply play the minigame called Feeding Frenzy 10 times in a row. You will lose 10/10 times because it’s a scam. When you are out of chances, you will be obliged to spend biocaps only to lose regardless because it’s a rigged biocap sinkhole.
Platform: (required)
iOS
State: (required)
457
IGN: (required)
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.1882
Ticket submitted in game: (required)
775638
real slate
Explanation: trap CD on automatic schedule is bugged.
We have a schedule, 4x a week, 18UTC - 17UTC - 16UTC - 15UTC.
After we set trap automatically to open at 18UTC, I am not able to schedule it for 17UTC next time. Why?
Because timer shows additional few seconds. (each time adds few seconds). So next time, I have to stay online and wait for those additional seconds to start trap.
Evidence - See the screenshot. We had TRAP Wednesday 18UTC (set on automatic schedule)
If replicable, how: simple, we are having this issue now. If you do trap 4x a week, as soon as cd should be passed it's time, you have to wait few seconds, because game just adds them from nowhere.
Platform - iOS and Windows PC.
State: 941
IGN: MaryJane
Game version no# - v 1.19.30.443 (latest on both operating systems)
Ticket submitted in game: 777654
stark flicker
POW bug game crashed as I opened last crate , no rewards given no new sticker (boo woo) but no 1000 cash for store . Put in a ticket after 1hour fighting to find it and turns out bot response and closed
Platform:
IOS/Android
State:
402
IGN:
Grandma Cherub
Game version :
Latest update```Explanation…5 mins of fighting a invisible boss. Tried everything I could even left and re entered got to the same part and still no boss.
State 519
Platform IOS
IGN. StinkyPinky
Game version: latest update
halcyon abyss
Screen is going black while playing King of the hill also got data out of sync messages
Evidence: this screen in my ss happened twice, once when assigning troops , once when just marching
Platform: andriod
On a fast phone that no other games give trouble to run
State: 182
IGN:
jolly
Game version no#
Latest version
Ticket submitted in game: no
small cargo
Explanation: (required)
King of the Hill: Matched at a time we did not select
Platform: (required)
Android
State: (required)
391
IGN: (required)
Jones
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.2860
Ticket submitted in game: (required)
No (don't have a screenshot to attach)
celest hill
BUG REPORT:
Doing normal hero exploring – those with 12 trails levels, called squad exploration or Explore trail.
After finishing a level it gives this screen and you will have to restart whole game.
This happens every time even when beating level, also after restart this happen again.
Evidence: SS provided.
Platform: Computer - Bluestack 5
State: 120
IGN: -AmY-
Have reported it ingame.
Game version no# V 1.19.30.2860
fallen token
King of the hill players cant enter to the event say "team full"
Platform: (required)
Android
State: (required)
812
IGN: (required)
LILO
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.2860
Ticket submitted in game: (required)
87676089
silent shuttle
Only 23 inside and it says full. I cannot enter.
King of the hill players cant enter to the event say "team full"
Platform: (required)
IOS
State: (required)
250
IGN: (required)
SNOW
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.2860
Ticket submitted in game: (required)
780080
green vortex
Explanation: (required)
I'm registered for KotH legion 2. There's only 27 players in the roster so no way it's full but the game don't let me in and keep showing it's full.
Evidence: (optional but really useful)
screenshots
Platform: (required)
ios, pc
State: (required)
450
IGN: (required)
risa
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.1882
Ticket submitted in game: (required)
not submitted yet, will do soon cuz it's also useless to submit ticket in game.
frigid grove
‘’’ Explanation:
King of the hill only 19 out of 27 where able to enter saying "team full"
Platform: (required)
IOS
State: (required)
592
IGN: (required)
¥Falcon¥
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.2860
Ticket submitted in game: (required)
780292
sleek veldt
[Black screen during King of the Hill]
Evidence: (optional but really useful)
[Attached]
If replicable, how: (optional)
[]
Platform: (required)
[IOS, Android
State: (required)
[704]
IGN: (required)
[Lissa-Alissa.711]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.30.1882 ]
Ticket submitted in game: (required)
[780280]```
slim dirge
Explanation: (required)
[Black screen during King of the Hill. Happened 9 out 10 times when we assigned leader to buildings. If we chosed instead to click on building and assign did't we have this problem. a bit boring to restart game every time]
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[play and add leader to buildings. happens 9 out of 10 times. ]
Platform: (required)
[Android
State: (required)
[630]
IGN: (required)
[Type your IGN here]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.30]
Ticket submitted in game: (required)
[Provide your ticket number here]
lusty depot
Explanation: (required)
[Only 19 of our players could join, it showed team full for the rest that tried to enter]
Evidence: (optional but really useful)
[Attached]
Platform: (required)
[IOS]
State: (required)
[216]
IGN: (required)
[Cazzie]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.30.1882 ]
Ticket submitted in game: (required)
[780363]
zinc river
Explanation:
I couldn’t enter KotH, while there was enough room, I was a reservist and had to wait a full 5 minutes, others could enter after the start but before the 5 mins…
Even participants logging in later (after 5 mins) couldn’t enter.
Evidence:
See ss
If replicable, how:
?
Platform:
iOS
State:
549
IGN:
Groot
Game version no#:
1.19.30.1882
Ticket submitted in game:
780220
craggy birch
King of the hill players cant enter to the event say "team full" again, we had 23/40 join and it was full yet the other team had 30
Platform: (required)
IOS
State: (required)
688
IGN: (required)
Canada C4
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.2860
Ticket submitted in game: (required)
no
```Explanation: (required)
King of the hill players cant enter to the event say "team full" again, we had 23/40 join and it was full yet the other team had 30
Platform: (required)
IOS
State: (required)
688
IGN: (required)
Canada C4
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.2860
Ticket submitted in game: (required)
noExplanation: (required)
King of the hill players kept getting black screens causing them to have to reset the game
Platform: (required)
Android
State: (required)
No its not
IGN: (required)
No its not
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.2860
Ticket submitted in game: (required)
no
vapid bison
Explanation: king of the hill black screen during battle and message in another language
Evidence:
During king of the hill when I try to assign people in building my screen was all black I need to restart many times game, in some messages the language was not my language but in Chinese or Korean
If replicable, how:see screenshot
Platform: apple iOS
State: 88
IGN: ITALIAN FURY
Game version N: the last version
Ticket submitted in game:780530
raw geyser
Explanation: (required)
Attacking the dino intel with Daryl results in full hospitals.
Attacking them with Mikoto results in zero wounded, but worse results (to the point that you can't kill them with Mikoto)
Maybe it's his 3rd skill?
Evidence: (optional but really useful)
see screenshot
If replicable, how: (optional)
Attacking the dino intel with Daryl, check wounded in report and look in hospital.
Platform: (required)
doesn't matter, tested on iOS and Android
State: (required)
589
IGN: (required)
doesn't matter, tested with different accounts.
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.1882
Ticket submitted in game: (required)
no, that won't help anything. They just close them automatically.
sonic pendant
Explanation: (required)
The law of the strongest bloody contact was initially launched with the scales of the first image, some time later it was changed to the scales of the second image, as you can see, I got 866k points without reaching the 5/5 scale.
When the required points were changed to the scales, I was automatically marked as having claimed the 5/5 scale when I did not and in MIGO it marks me as having full up to 4/5.
Evidence: (optional but really useful)
Image 1 as launched, image 2 as fixed, image 3 MIGO panel
If replicable, how: (optional)
I explained this at the beginning
Platform: (required)
Android, POCO X3 NFC
State: (required)
333
IGN: (required)
Brokenheart
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.2860
Ticket submitted in game: (required)
780953
mellow laurel
Explanation: (required)
I have no idea what's going on with the new SOTF but now it shows I made the necessary points but didn't earn crystals and keys.
If replicable, how: (optional)
Platform: (required)
PC
State: (required)
429
IGN: (required)
DeaN™
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.443
Ticket submitted in game: (required)
780912
tacit blade
Explanation: (required)
I complete the task of Sotf, should got 12 keys, but I only have 7
If replicable, how: (optional)
Platform: (required)
IOS
State: (required)
197
IGN: (required)
Lord Survive
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.1882
Ticket submitted in game: (required)
780912
mossy copper
Explanation: (required)
I have try finish task till i reach points 400k when Before New SOTF put points 1M to reach out,I just receive 7 keys and I didn't receive my Red crystal,I still remember around 1UTC+- its changed to 300K points only
If replicable, how: (optional)
Platform: (required)
Mobile
State: (required)
481
IGN: (required)
MasDemonk
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.443
Ticket submitted in game: (required)
781326
raven turtle
Explanation: (required)
Issue with Survival of the fittest rewards. I just received 6 keys and I didn't receive the Red crystaI and plasma rewards. At 1UTC+ it needed 500k for the 4th crate and 1m for 5th. Now it is 300K points only for the 5th. Last night I only had 3 crates, today have all 5 but not the keys, plasma, crystal's or speed up rewards.
I have now used all my items trying to get that crate and for nothing. Totally unacceptable
If replicable, how: (optional)
Platform: (required)
Mobile : Android
State: (required)
250
IGN: (required)
Juπk¥∆rd✓FuR¥
Game version no# (can be found in the lower left of load up screen - required)
1.19.30.5860
Ticket submitted in game:
21771334
tender rose
The final goal for SotF was 1 million points. I had over 500k points when the goal changed to 300k. I only received 7 keys and no red crystals or plasma for the last stages.
Evidence: (optional but really useful)
If replicable, how: (optional)
Platform: (required)
IOS mobile
State: (required)
481
IGN: (required)
Lady of Ravens
Game version no#
V 1.19.30.1882
Ticket submitted in game: (required)
782527
halcyon abyss
Evidence: I do not have a ss of the original points but I have that I did unlock the new point tiers but got 7 keys
Platform: android
State: 182
IGN: (GOL) Jolly
Game version no# latest
Ticket submitted in game:
Yes
781883
halcyon abyss
Evidence: ss shows
Trying to add this to my original post but can't
Platform: android
State: 182
IGN: (required)
Jolly
Game version no#
Latest
Ticket submitted in game: yes
781883
abstract frigate
(Reposted due to ID)
Explanation: Only received 4 keys instead of 6 and rewards have changed since it started.
Evidence: photo attached
If replicable, how: n/a
Platform: iOS
State: 199
IGN: FAnageV
Game version no# 1.19.30.1882
Ticket submitted in game: 783113
weak dune
Explanation: Why after MIGO reset i have less point respect other player if i did all possible task ?
Evidence: photo attached
Platform: Pc Version, Iphone
State: 459
IGN: (required): Kuzlai
Game version no#: Latest
Ticket submitted in game: yes
783155
foggy glade
Explanation: Why after MIGO reset i have less point respect other player if i did all possible task ?
Evidence: photo attached
Platform: Android
State: 375
IGN: (required): Samarg
Game version no#: Latest
Ticket submitted in game: no
amber island
Explanation: Why after MIGO reset i have less point respect other player if i did all possible task ?
Evidence: photo attached
Platform: Android
State: 338
IGN: (required): Cami
Game version no#: Latest
Ticket submitted in game: 783203
dusty grove
Explanation: States below 50 weeks old have the Annihilation Awaits as task in Twisted Evolution(Migo). In 50+ weeks old states it is the task that will give points in Featured Leaderboards of Migo but in 50 weeks old below what would be the source if behemoth is not yet released in state?
Evidence: Screenshot Attached
Platform: Huawei Android
State: 1100
IGN: (required): ꧁✪✮ARIS✮✪꧂
Game version no#: Latest
Ticket submitted in game: NONE
ocean bone
I had one state transfer pass already and got another one from the store today, but I only have one pass in my bagpack when it should be 2.
Evidence: (optional but really useful)
Screenshot
If replicable, how: (optional)
Return the missing state transfer pass
Platform: (required)
Android
State: (required)
1102
IGN: (required)
FluffyBunny
Game version no# (can be found in the lower left of load up screen - required)
Latest
Ticket submitted in game: (required)
784632
graceful hatch
Explanation: (required)
After the maintenance the SOTF score for targets got crazy again . This morning was around of 300k now is 1.5m ? This is ridiculous
Evidence: picture attached
If replicable, how: (optional)
Bring back the old target points so I can claim the real target rewards not this one where I have to hit 1.5m points when most of the people got them with 300k
Platform: (required)
Android
State: (required)
407
IGN: (required)
Moonchild
Game version no# (can be found in the lower left of load up screen - required)
V 1.19.30.2860
Ticket submitted in game: (required)
No, I didn't send any game ticket because always I get an auto response and that's waste of time and annoying.
dim rune
Hii, you can DM me so I can help you. this channel is for reporting bugs only 
Explanation: (required) Since today's update the game is lagging so much, it was good before the update and i haven't changed anything at all.
Evidence: (optional but really useful)- Video
If replicable, how: (optional) - uninstall the whole game and re-install it, and still the same. - restarted my computer and my phone and still the same
Platform : - Android - PC
State : 1033
IGN: IceD
Game version no# V 1.19.40.459
tough isle
Evidence: Just bought 2 bundles after the latest patch to get the last battle power up target and it just claimed without any rewards. This is two days in a row they have messed around with it.
Platform: PC
State: 390
IGN: Patrick
Game version: 1.19.40.459
ebon bloom
Received mail about 20k diamonds when update, never got them, Mail diapered after update
Evidence: (optional but really useful)
[type here]
Platform: (required)
iOS
State: (required)
947
IGN: (required)
☆PUΠISHΣR☆
Game version no
1.19.40.1901
solemn harbor
Making progress in hero appointment does not give point sotf
[type bug explanation here]
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
Android, samsung S8+
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using
State: (required)
606
[Type your state number here]
IGN: (required)
Imoenk
[Type your IGN here]
Game version no# (can be found in the lower left of load up screen - required)
1.19.40.2878
[Type version number here ]
Ticket submitted in game: (required)
785944
[Provide your ticket number here]```
steel cipher
Explanation: (required)
I already completed day 3 of SOTF event and when I logged in again a few hours later, it showed that I didn't complete it. So I upgraded my trex to complete it and saw that I am not getting the rewards but it was already claimed.
Evidence: (optional but really useful)
[type here]
Platform: (required)
Android
State: (required)
248
IGN: (required)
General Grievous
Game version no
1.19.40.19010
Ticket submitted in game (required)
785757
manic goblet
Maken progress in hero appointments + aircraft doesn't give points in soft
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
Android*and* Xiaomi, Poco F3,5G
State: (required)
207
IGN: (required)
Youcef
Game version no# (can be found in the lower left of load up screen - required)
[ 1.19.40.2878]
Ticket submitted in game: (required)
[786182] [786152]```Received no rewards for reaching target 3 and 4 in sotf
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
Apple
State: (required)
27
IGN: (required)
Keentukker
Game version no# (can be found in the lower left of load up screen - required)
[ 1.19.40.1901]
Ticket submitted in game: (required)
[474987]Explanation: (required) Since today's update the game is lagging so much, it was good before the update and i haven't changed anything at all.
Evidence: (optional but really useful)- Video
If replicable, how: (optional) - uninstall the whole game and re-install it, and still the same. - restarted my computer and my phone and still the same
Platform : - Android - PC
State : 1033
IGN: IceD
Game version no# V 1.19.40.459
weak stirrup
Can’t upgrade statues on the island
Every time I click a statue or building on the new island feature is says
“Data Error, please restart your game. (120000)
Evidence: (optional but really useful)
[see attached picture]
If replicable, how: (optional)
[type here]
Platform: (required)
Bluestacks Android
State: (required)
599
IGN: (required)
TacoN4Tor
Game version no# (can be found in the lower left of load up screen - required)
[ 1.19.40.2878]
Ticket submitted in game: (required)
[none]
idle crown
Explanation: With the new update, the breached indicator is on the south tower instead of the barricade. Everyone is unable to clear the breach.
Evidence: Screenshot
If replicable, how: hq29 and under cities whenver breach indicator comes up
Platform: Tested on PC version and android with same results.
State: All
IGN: Multiple users have mentioned this bug.
Game version no# 1.19.40.2878
Ticket submitted in game: 786839
summer radish
Lost and wrong profile information
Evidence: (optional but really useful)
Since last update i see on most accounts gov sign, invader, no bp or troop kills. Clicking at gov game crashes game. Also invitation button missing at no aliance accounts
If replicable, how: (optional)
[type here]
Platform: (required)
[type here - operating Android
State: (required)
517
IGN: (required)
[B](◉_◉)
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
1.19.40.2878
sweet aspen
[Alliance points for plague zone issnt getting update even after cleared several plague zones]
Evidence: (optional but really useful)
[As per photos. Other alliances points getting updated while our remain the same]
If replicable, how: (optional)
[type here]
Platform: (required)
[Android and official PC version *and* the Huawei Pad, Samsung Note & Computer
State: (required)
[1078]
IGN: (required)
[琪琪]
Game version no# (can be found in the lower left of load up screen - required)
[V 1.19.40.2878]
Ticket submitted in game: (required)
[786886]```
cobalt blaze
bug: sotf point requirements ridiculously high
: bug explanation: player states that he has used 1800 hours of speed ups for clear the stage rewards yesterday, just for the same extremely high requirements today. 200hr to only get 46k points. Not sure if the points rewarded are lower than they are supposed to be.
state: 178
IGN: Captain America
unborn marten
[Infiltration (Breach) by infected can’t clear them out - HQ1-29]
Evidence:
[As per photo, I can’t see the infected in the settlement to clear them out. Usually there’s a bubble with infected face and you can hear the roar of infected, and all you need to do is click onto them and will clear out. The countdown for the breach is there, but I can’t rectify it.]
If replicable, how: (optional)
[type here]
Platform: (required)
[ iPhone 13 Max Pro iOS (recent) iPad Pro iOS (recent) ]
State: (required)
[630]
IGN: (required)
[Tartufata*M]
Game version no# (can be found in the lower left of load up screen - required)
[as per photo ]
Ticket submitted in game: (required)
[787060]
brave dragon
[type bug explanation here]
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using
State: (required)
[Type your state number here]
IGN: (required)
[Type your IGN here **DO NOT POST YOUR CHIEF ID**]
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
Ticket submitted in game: (required)
[Provide your ticket number here]```
scarlet sable
Explanation - cannot log into/switch accounts using Facebook
Evidence - see screen shot below
Replicable - yes
Platform - IOS - iPad
State - 65
IGN - Morgan
Game version - 1.19.40.1901
Ticket - 787409
brave shard
[type bug explanation here]Added features that I dont think are apart of the usual gameplay. Screenshots: A strange male, Breaching Time of next infected I have not seen before, An FHS Dawnbreaker that looks like a ship that isnt available to build. May seem not as serious as bugs can be but atleast I can get good practice at reporting it
Evidence: (optional but really useful)
[type here]Screenshots
If replicable, how: (optional)
[type here]
Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using PC Version- State.of.Survival.PC.V1.0_c0233bfd9a Device- Desktop
State: (required)
[Type your state number here]1008
IGN: (required)
[Type your IGN here] Bravo: Barta
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]v1.19.40.459
Ticket submitted in game: (required)
[Provide your ticket number here]```787352
vale sierra
Explanation: (required) Yesterday 7/5/23 since the update the game is lagging when I do intel, try to collect rewards to when I join rallies. They only thing that has changed it the update
Evidence: (optional but really useful)- Video
If replicable, how: (optional) - I did a game repair, and still the same issue. - restarted my computer as we;;
Platform : - Official PC Version
State : 567
IGN: Wick
Game version no# V 1.19.40.459
abstract frigate
(Reposted due to ID)
Explanation: (required)
PC version is lagging during every action (intel task, donating, checking email, using speed ups, every action is lagging
Evidence: (optional but really useful)
Game is lagging, you can check it by yourself on PC version, do some task, collect rewards and you will notice that
If replicable, how: (optional)
Replicable by playing on PC version 1.19.40.459
Platform: (required)
PC - high end with 4080 RTX
State: (required)
520
(all players affected by this)
IGN: (required)
JaworTM
Game version no# (can be found in the lower left of load up screen - required)
v 1.19.40.459
Ticket submitted in game: (required)
787993
steady pivot
Explanation: (required)
Replay isn't working
Evidence: (optional but really useful)
See screenshot
If replicable, how: (optional)
Platform: (required)
Android
State: 744
IGN: ▄︻̷̿Mikachu┻̿═━一
Game version no# (can be found in the lower left of load up screen - required)
v 1.19.40.459
Ticket submitted in game: 788153
mellow laurel
Explanation: (required)
Playing on the PC version is impossible, a lot of lag and crashes after the update.
Evidence: (optional but really useful)
In the video below.
If replicable, how: (optional)
Platform: (required)
PC version
State: (required)
429
IGN: (required)
DeaN™
Game version no# (can be found in the lower left of load up screen - required)
1.19.40.459
Ticket submitted in game: (required)
788233
I received a BOT message from support with useless solutions and the problem is the update
livid pier
Explanation: (required)
Bonjour, Dans la citadelle des héros, lorsque je vais dans explorer je choisis un niveau à faire à la fin de la 2eme étape le jeu me bloque et m'affiche ' échec de s infos du serveur ' et me kick du jeu. La semaine dernière quand je fesais une mission je me rappel plus du niveau dans la citadelle des héros dans la partie explorer je me suis fais kick (j'ai pas eu le temps de screen le message d'erreur mais c'était écris échec des vérifications de données puis un message d'erreur c ( joint alors que mon réseau n'avais zéro problème)je me suis fait attaquer et brûler ainsi que perdu tout mes soldats à cause de cela .. j'ai perdu 8m de troupes ... a cause d'une erreur de votre jeu j'ai presque tout perdu .. je ne vois pas l'intention de continuer comme j'ai tout perdu.
Evidence: (optional but really useful)
See screenshot
If replicable, how: (optional)
Platform: (required)
IOS
State: 21
IGN: Monkey D Luffy
Game version no# (can be found in the lower left of load up screen - required)
v 1.19.40
Ticket submitted in game: 623265
blazing sphinx
Explanation: (required)
Settlement had infected breach, but there are none visible. Settlement hasn't been fully opened yet, but there is none is visible part. Prosperity isn't decreasing, barricade is ok, most parts of interface are hidden.
Can't kill infected, can't build, can't continue tutorial, can't wait until barricade hp is 0 since it intact.
Started somewhere in last 13 hours.
Platform: (required)
Windows 11
State: (required)
1187
IGN: (required)
milky way
Game version no# (can be found in the lower left of load up screen - required)
1.19.40.459
Ticket submitted in game: (required)
789055
abstract frigate
(Reposted due to ID)
Explanation: (required)
Settlement had infected breach, but there are none visible. Settlement hasn't been fully opened yet, but there is none is visible part. Prosperity isn't decreasing, barricade is ok, most parts of interface are hidden.
Can't kill infected, can't build, can't continue tutorial, can't wait until barricade hp is 0 since it intact.
Started somewhere in last 16 hours.
Platform: (required)
Android - IQOO Z5
State: (required)
12O4
IGN: (required)
Prince
Game version no# (can be found in the lower left of load up screen - required)
V1.19.45.2890
Ticket submitted in game: (required)
789005
hard yacht
Explanation: (required)
there is a mistake in the Polish translation, it says "sztur" instead "szturm"
Platform: (required) pc
State: (required) 1211
[Type your IGN here] Gofr
slender elbow
Explanation: (required)
Same problem after the update. The game is very laggy after the update on July 5. Already wrote several requests to support. Playing is not real.
Evidence: (optional but really useful)
In the video below.
If replicable, how: (optional)
Platform: (required)
PC version
State: (required)
1149
IGN: (required)
Joe Barbaro
Game version no# (can be found in the lower left of load up screen - required)
1.19.40.459
Ticket submitted in game: (required)
786433, 786641, 790026
halcyon nymph
Explanation: (required)
I don‘t get any points in SotF when upgrading my squadron.
Evidence: (optional but really useful)
Screenshots below.
If replicable, how: (optional)
Use upgrade stuff (2x)
Platform: (required)
iOS
State: (required)
571
IGN: (required)
Juneka
Game version no# (can be found in the lower left of load up screen - required)
19.40.1901
Ticket submitted in game: (required)
790845
hollow zodiac
First SVS with new platform, we still have six months later players bases from other state still in our state?
Evidence: (optional but really useful)
Pictures below
If replicable, how: their bases never left?
Platform: (required)
[type here - operating system, IOS, Android, official PC
State: (required)
State 430
IGN: (required)
Bloody Mary
Game version no# (can be found in the lower left of load up screen - required)
V1 19 49 1901
Ticket submitted in game: (required)
Didn’t get one
marsh canyon
Explanation: (required)
SVS facilites bugged, opened for 3 seconds then back to bubbled, after timer ran out only capital opened
Evidence: (optional but really useful)
Screenshots below.
Platform: (required)
All
State: (required)
719
IGN: (required)
HoHo
Game version no# (can be found in the lower left of load up screen - required)
19.40.1901
Ticket submitted in game: (required)
790874
urban wren
[I revived 30% after stage 1, bought the biocaps but didn’t revive all of them (also my alliance filled it up till 90%) but I only did 30%. I can’t revive anymore. I lost 1/3 of my troops.]
Evidence: (optional but really useful)
[in rules it says that in revival stage can revive my troops, it doesn’t say it’s only possible once.]
If replicable, how: (optional)
[type here]
Platform: (required)
[iphone 14 pro IOS
State: (required)
[759]
IGN: (required)
[la tigress]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.30.1882]
Ticket submitted in game: (required)
[not yet]```
tame mural
Explanation: (required)
Count down in the tower and not on the barricade to counter the zombie attack, as well as no button to be able to defeat it. which causes defense to be lost and prosperity to turn orange and slows down troop training, which is really annoying...
Evidence: (optional but really useful)
SS below
If replicable, how: (optional)
wait zombie baricade attack
Platform: (required)
Bluestack and Xiaomi phone
State: (required)
1165
IGN: (required)
Funky_Baguette
Game version no# (can be found in the lower left of load up screen - required)
1.19.45.2890 ( Doomsday shelter survival)
Ticket submitted in game: (required)
791122
urban wren
[I revived 30% after stage 1, bought the biocaps but didn’t revive all of them (also my alliance filled it up till 90%) but I only did 30%. I can’t revive anymore. I lost 1/3 of my troops.]
Evidence: (optional but really useful)
[in rules it says that in revival stage can revive my troops, it doesn’t say it’s only possible once.]
If replicable, how: (optional)
[type here]
Platform: (required)
[iphone 14 pro IOS
State: (required)
[759]
IGN: (required)
[la tigress]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.30.1882]
Ticket submitted in game: (required)
[80548747]```
fickle pagoda
(Reposted due to ID)
Explanation: (required)
Settlement had infected breach, but there are none visible. Settlement hasn't been fully opened yet, but there is none is visible part. Prosperity isn't decreasing, barricade is ok, most parts of interface are hidden.
Can't kill infected, can't build, can't continue tutorial, can't wait until barricade hp is 0 since it intact.
Started somewhere in last 16 hours.
This is the 2nd time. The bricade breaks and it's very annoying.
Platform: (required)
Android - IQOO Z5
State: (required)
12O4
IGN: (required)
Prince
Game version no# (can be found in the lower left of load up screen - required)
V1.19.45.2890
Ticket submitted in game: (required)
789005
(Reposted due to ID)
Explanation:
I have clearly crossed the achievement mark of 600 points. But the corresponding reward box is not opening despite multiple clicks. I have tried submitting tickets but the system keeps auto closing. Multiple bugs and it's annoying to play.
Evidence: (optional but really useful)
See below 👇
Platform: (required)
Android - IQOO Z5
State: (required)
12O4
IGN: (required)
Prince
Game version no# (can be found in the lower left of load up screen - required)
V1.19.45.2890
Ticket submitted in game: (required)
791313
ocean sun
Have come from UK to St Lucia on holiday. Was able to log in with no problems for 2 days but for past 3-4 days cannot log in and getting error message. Have cleared cache, reinstalled app but still same problem. Am now getting notifications I have been repeatedly attacked and nothing I can do as cannot log into game so looks like I have been zeroed and lost everything. Please help
Evidence: screen shot below
If replicable, how: (optional)
[type here]
Platform: (required)
iOS iPhone
State: (required)
804
IGN: (required)
Khaleesi
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ] 1.19.40.1901
Ticket submitted in game: (required)
[Provide your ticket number here]```cannot provide ticket as will not allow me to upload screenshot
foggy latch
In the research lab no resource are shown for any of the research projects.
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
The same on all 3 of my accounts.
Platform: (required)
i pad iOS 16
State: 897
IGN:
Android,6 Foot under, Insane
Game version no# (can be found in the lower left of load up screen - required)
1.19.40.1901
Ticket submitted in game: (required)
791528
nimble panther
Explanation: (required)
Plague Zone strike chat has dominated all of the chats 😑 Unable to switch to a different chat (alliance chat, MIGO chat) when doing a PZ
Evidence: (optional but really useful)
Recording
If replicable, how: (optional)
Platform: (required)
iOS
State: (required)
1070
IGN: (required)
Mallow Stormborn
Game version no# (can be found in the lower left of load up screen - required)
1.19.40.1901
Ticket submitted in game: (required)
limpid crow
Explanation: (required)
Just after reset it is not possible to recycle any item in the backpack anymore. Recycling ends up in a data error and having to reconnect.
Evidence: (optional but really useful)
See screen recording
If replicable, how: (optional)
Go into backpack, tap recycling, choose an item and recycle.
Platform: (required)
Android (any device)
State: (required)
244
IGN: (required)
Hawk
Game version no# (can be found in the lower left of load up screen - required)
1.19.40.2878
Ticket submitted in game: (required)
793319
maiden zenith
Explanation: (required)
State Vs state revival stage ended too early - it still shows as active but there is no tab to revive troops
Evidence: (optional but really useful)
See screen shot
If replicable, how: (optional)
Platform: (required)
Android (any device)
State: (required)
759
IGN: (required) AramisHachatryan
Game version no# (can be found in the lower left of load up screen - required)
1.19.40.2878
Ticket submitted in game: (required)
793730
livid pier
Explanation: (required)
Game is bugged keeps redownloading 2700M every login and redownloads the same thing and then downloads another 250M then when completes asks me to redownload the 2700M
Evidence: (optional but really useful)
Screenshots posted below
If replicable, how: (optional)
Platform: (required)
Apple
State: (required)
625
IGN: (required)
GƦIM
Game version no# (can be found in the lower left of load up screen -
V.1.19.40.1901
Ticket submitted in game: (required)
(Can’t submit ticket in game)
honest wren
Candy statue can’t be built on the new island
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
She can be built in settlement but not on the island
Platform: (required)
iOS
State: 823
IGN:
Minnie
Game version no# (can be found in the lower left of load up screen - required)
1.19.40.1901
Ticket submitted in game: (required)
794161
karmic spear
Explanation: (required)
Ever since the island unlocked, I've been unable to access the game on my phone, it just says corrupted data and tells me to restart the game or contact support, to which both buttons crashes my game.
If replicable, how: (optional)
I really don't know what triggered it
Platform: (required)
iOS & PC
State: 1024
IGN: adv
Game version no# (can be found in the lower left of load up screen - required)
1.19.40.1901
Ticket submitted in game: (required)
Like I mentioned previously, I can't get in to the game 😅
dim venture
Candy statue doesn’t show in the building menu on the island. Can’t built the statue in the island.
Evidence: (optional but really useful)
If replicable, how: (optional)
She can be built in settlement but not on the island
Platform: (required)
iOS
State: 121
IGN:
Witchita
Game version no# (can be found in the lower left of load up screen - required)
1.19.40.1901
Ticket submitted in game: (required)
794313
jagged ore
I am seeing players (and their farms) who are ranked top on the leaderboard for hero challenges week after week. It is not possible that our top players are unable to beat them, unless, they are using some sort of hack which is illegal. Please look into this.
Evidence: (optional but really useful)
Few players are their farm accounts are consistently ranked top 10 in hero challenges week after week.
Platform: (required)
I believe this has nothing to do with the platform i am on.
State: (required)
30
IGN: (required)
Dr. Flamey
Game version no# (can be found in the lower left of load up screen - required)
Irrelevant.
Ticket submitted in game: (required)
No ticket can be submitted as bug tickets requires a video.
ancient urchin
I am not receiving points for wounded troops when attacking tower during capital clash event
Evidence: (optional but really useful)
Screenshots attached
Platform: (required)
Android
State: (required)
211
IGN: (required)
MSCnoodles
Game version no# (can be found in the lower left of load up screen - required)
V.1.19.2878
Ticket submitted in game: (required)
793178
low zealot
Explanation: (required)
Can't change marches that have been set by the game in koth. heroes can't be changed or resonated. mikoto was untesonated at reset when koth set the marches. now I can't change or resonate mikoto or any other hero set in koth
Evidence: (optional but really useful)
Screenshots attached
Platform: (required)
Android
State: (required)
739
IGN: (required)
Hine-nui-te-pō
Game version no# (can be found in the lower left of load up screen - required)
V.1.19.2878
Ticket submitted in game: (required)
795212
stark flicker
Last explorer mission of Jeb says I’m 240 levels ahead of state average…how is that even possible!
Platform :
IOS/Android
State:
402
IGN:
Grandma Cherub
Game version :
Latest update
Ticket submitted in game:
No Ticket```
rigid condor
I have started to play yesterday only but then it happened today suddenly. Please help
Evidence: screen shot below
If replicable, how: (optional)
[type here]
Platform: (required)
Facebook Game
State: (required)
IGN: (required)
Ngo Ren Hao
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
Ticket submitted in game: (required)
[Provide your ticket number here]```To add previous bug , ngo ren hao I apologize because for a mistake the ss was deleted
valid current
Explanation: (required)
March time on infected intel when sending a march doesn't match the actual time. The real march takes longer. This only shows up as an issue during migo.
Evidence: (optional but really useful)
See pictures.
If replicable, how: (optional)
Find some infected intel. Look at the march time. Send it. Look at the march time.
Platform: (required)
This is probably unimportant
State: (required)
Also unimportant
IGN: (required)
See name
Game version no# (can be found in the lower left of load up screen - required)
Up to date
Ticket submitted in game: (required)
No
versed trellis
Explanation: (required)
March BP has decreased since update from 249m to 175m. Seems to have glitches and lost the bonus stats from island decorations that were released earlier this week. My farm account still has increased BP as do some others in my alliance. However like me a number have lost the extra stats and BP from march
Evidence: (optional but really useful)
If replicable, how: (optional)
Platform: (required)
Android
State: (required)
1038
IGN: (required)
See name
Game version no# (can be found in the lower left of load up screen - required)
Up to date
Ticket submitted in game: (required)
No
candid root
Explanation: (required)
After maintenance, the increased march power from the Splendor Effects bonus seems to have reversed to pre-island power. Some of my alliance members have the same issue, whilst others havent.
I have 2 accounts and did notice that the account that had Candy was the one that was affected with this issue as soon as Candy was built in the island
My account without Candy, however, was not affacted.
SO its possibly related to Candy.
Evidence: screen shot below
If replicable, how: (optional)
[type here]
Platform: (required)
IOS, PC version
State: 978
IGN: (required)
CloroӼ
Game version no# (can be found in the lower left of load up screen - required)
V1.19.40.1901
Ticket submitted in game: (required)
797397
white viper
Explanation: (required)
March BP has decreased since update from 225 to 169m. Seems to have glitches and lost the bonus stats from island decorations that were released earlier this week. some others in my alliance still have the same. However like me a number have lost the extra stats and BP from march
Evidence: (optional but really useful)
If replicable, how: (optional)
Platform: (required)
Android
State: (required)
952
IGN: (required)
Simrat
Game version no# (can be found in the lower left of load up screen - required)
Up to date 1.19.50.2904
Ticket submitted in game: (required)
797355
gaunt spade
Explanation: (required)
My March BP got cut in half after server maintenance this morning. Other members of the state are reporting the same issue or that their BP got doubled but they can’t beat any infected that requires March BP of what they normally would have.
Evidence: (optional but really useful)
Screenshot in the ingame ticket
If replicable, how: (optional)
Platform: (required)
IOS
State: (required)
1194
IGN: (required)
Reach8812
Game version no# (can be found in the lower left of load up screen - required)
V1.19.40.1901
Ticket submitted in game: (required)
797511
high mountain
Explanation: (required)
Battles Log in Alliance Log seems broken, it's not showing last report.
If replicable, how: (optional)
Platform: (required)
PC Version
State: (required)
913
IGN: (required)
Ⓥⓘⓞ
Game version no# (can be found in the lower left of load up screen - required)
-V1.19.50.476
Ticket submitted in game: (required)
No
twin vessel
Explanation: (required)
Found a bug. When I cleared all area and proceed to exit game show warning that not all items was collected. And show on mini-map an item. But when I go to this place there is no any items...
Evidence: (optional but really useful)
Screenshot
If replicable, how: (optional)
Platform: (required)
PC Version
State: (required)
1214
IGN: (required)
Losharik
Game version no# (can be found in the lower left of load up screen - required)
-V1.19.50.476
Ticket submitted in game: (required)
No
tough flax
Cannot upgrade my research lab to p1
Evidence: (optional but really useful)
Screenshot below
If replicable, how: (optional)
[type here]
Platform: (required)
Android
State: (required)
54
IGN: (required):
Phjotharr
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
Ticket submitted in game: (required)
[Provide your ticket number here]```
celest shard
Explanation: (required)
My March BP got cut pretty much in half after server maintenance this morning.
Its only effecting some, im p3 and HQ30s are rallying superior. Needs fixing please asap
Evidence: (optional but really useful)
Screenshot in the ingame ticket but screen below shows currently at 28m this morning same rally was 48m
If replicable, how: (optional)
Platform: (required)
Android
State: (required)
1072
IGN: (required)
Mugdalorian
Game version no# (can be found in the lower left of load up screen - required)
V1.19.50.2904
Ticket submitted in game: (required)
797778
fickle pagoda
Explanation: (required)
Since the update there are multiple bugs. 1) I'm not getting any Legendary Intel missions including the (triangle missions) . i tried to repair the game. Refresh my radar, and also upgraded the level, still no legendary missions.
Evidence: (optional but really useful)
Screenshot
If replicable, how: (optional)
Platform: (required)
Android - IQOO Z5
State: (required)
1204
IGN: (required)
Prince
Game version no# (can be found in the lower left of load up screen - required)
-V1.19.53.2905
Ticket submitted in game: (required)
No
alpine saffron
Explanation: I lost all the buffs the island gives. A drop in power of about 30% from the pre-patch version. Those who did not edit the island after the patch remained unchanged
Evidence: Enough posts on this topic
Platform: Android
State: 481
IGN:
Pablo
Game version no:
Up to date
Ticket submitted in game: no
fickle pagoda
Explanation: (required)
bug 2) My march bp has got cut by half after the update. It was around 3,900,000. But now its around 2,200,000 only.
Evidence: (optional but really useful)
Screenshot
If replicable, how: (optional)
Platform: (required)
Android - IQOO Z5
State: (required)
1204
IGN: (required)
Prince
Game version no# (can be found in the lower left of load up screen - required)
-V1.19.53.2905
Ticket submitted in game: (required)
No
zealous onyx
Explanation: (required)
Could not set a rally on the building for almost 5 minutes
Evidence:
Attached short clip of the 5 min issue
If replicable, how: (optional)
In and out of settlement and restarted game 5+ times
Platform: (required)
Android
State: (required)
123
IGN: (required)
Jacques Reaper
Game version no# (can be found in the lower left of load up screen - required)
1.19.50.2904
Ticket submitted in game: (required)
798062
acoustic knoll
Explanation:
Devs got tired of my alliance winning MM so they restricted us from taking even R1. It got shielded and so couldn't attack R2 to proceed.
Evidence: see the video
Platform: KG servers
State: 88
IGN: воякa
Game version no# 1.19.50.2904
Ticket submitted in game: 5743885
calm flower
Explanation: (required)
After updating the game, in Mining Mayhem, my alliance could not capture laboratories and generally play.
You are gradually destroying the performance of this event instead of improving it.
Daily Score Rewards: 10 Special Coatings, 30 Superalloys, 5 Plasma Cores.
Evidence: (optional, but very helpful)
Screenshots.
After capturing the R1 lab, it wasn't considered captured and the timer went back and we couldn't capture and play at all
Platform: (required)
android
Condition: (required)
88
IGN: (required)
Yulia
Game version number (can be found in the lower left corner of the loading screen - required)
1.19.50.2904.
abstract frigate
(Reposted due to ID)
Explanation:
Both my labs are actively researching yet I have a banner instructing me to research.
Evidence: screenshot
If replicable, how: (optional)
[type here]
Platform: (required)
IOS Apple 13 Pro Max version 16.5.1
State: 958
IGN: DCR < • MEDIC • >
Game version no# 1.19.40.1901
Ticket submitted in game: (required)
105315747
unique shard
Evidence: (optional but really useful)screenshot
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
Newiest IOS
State: (required)
348
IGN: (required)
Lauflandwirt
Game version no# (can be found in the lower left of load up screen - required)
1.19.50.1918
Ticket submitted in game: (required) 798757
[Provide your ticket number here]```Explanation: (required)
March power is reduced after the maintenance but some still have the March power before the maintenance.
If replicable, how: (optional)
Kindly give back the March power we had from Island, as it is unfair that some have it while others don't.
Platform: (required)
Android
State: (required)
1102
IGN:
Fluffybunny
Game version no# (can be found in the lower left of load up screen - required)
Latest
Ticket submitted in game: (required)
N/A
brave roost
Explanation: (required)
After upgrade or maintenance , my marching power decreased , after istalation of the island I had a much higher one
If replicable, how: (optional)
Return bp power in marching
Platform: (required)
PC
State: (required)
536
IGN:
BI
Game version no# (can be found in the lower left of load up screen - required)
1.19.50
winged flicker
Explanation:
Can’t upgrade p10 hq to p11, being in a test state.
Evidence:
Screenshots below
If replicable, how:
Try to upgrade p10 hq and error box will show
Platform:
IOS - iPhone 13
State:
584
IGN:
Wybs the c…
Game version no#: 1.19.50.1918
Ticket submitted in game:
798977
thick haven
Explanation:
We couldn’t play for first 5 mins Mining Mayhen ( nothing new since this bugs is for months now), heroes were missing, march weren t anywhere, big lag.
Evidence:
Video below
If replicable, how:
We want a normal game play without bugs in event!
Platform:
IOS - iPhone 11
State:
165
IGN: Lady Mango
Game version no#: V1.19.50.1918
Ticket submitted in game:
799009
tacit quail
Explanation: (required)
Profitable vending machine. It ran out yesterday. And players did not expect it to end so quickly, and many did not have time to buy anything in the store. Usually you give one day for totals, but you didn't give that now. In addition, you exchanged coins for tomatoes. Which is not rational. If you compare how much it costs to buy coins
If replicable, how: (optional)
Give everyone back the coins you exchanged for tomatoes so that players can use them next time
Platform: (required)
IOS
State: (required)
23/27
IGN:
Fiery Anna
Game version no# V1.19.50.1918
Ticket submitted in game: (required)
N/A
radiant urchin
Explanation: (required)
March power is reduced after the maintenance but some still have the March power before the maintenance. Please help
If replicable, how: (optional)
Please but back March power we had before Island, as it is unfair that some have it while others don't.
Platform: (required)
Windows pc
State: 1145 (required)
IGN: COBRA
Game version no# (can be found in the lower left of load up screen - required)
Latest
Ticket submitted in game: (required)
N/A
vale nebula
Explanation: Hello, I have a problem and as far as I know, I am not the ONLY one from STATE 1024 - I know for sure about OTHER PEOPLE. Yesterday it was possible to upgrade the research laboratory from level 30 to plasma level. I invested a plasma core to upgrade and used a speedup to speed up the build. This is how I raised the research lab by 4 levels and the last one didn't work anymore. Today it is no longer possible to do anything with them.
Evidence:
screenshot
If possible how to: Return invested plasma core and speedup
Platform:
IOS: iPad mini 2021
State:
1024
IGN: I don't know who
Game Version No: V1.19.50.
Ticket presented in game:
798986
olive jasper
Explanation: mining mayhem unfair matches veterans vs masters 2xs the BP.
Evidence: see attached screenshot
If replicable, how: consistent issue
Platform: IOS
State: 630
IGN: Evil Faith
Game version no# 1.1940.1901
Ticket submitted in game: 798433.
exotic meadow
🦋bug :visual bug after island
🦋Explanation: can’t see building , He upgraded lab to p1… took out the migo skin and lab disappeared.
Player can’t upgrade the building and lost points for throwdown
🦋Evidence: see screenshot
🦋Platform: (required)
operating system, ie IOS, Android, official PC version
🦋State: 688
🦋IGN: 제이스치는바람에♡「J」
Game version no# (can be found in the lower left of load up screen - required)
Latest version
Ticket submitted in game:no
simple kindle
Explanation:
Mining mayhem unfair matches veterans vs masters 2xs the BP and P13 against P10
Evidence:
Screenshots below
Platform:
PC version
State:
630
IGN:
Z'Slayer
Game version:
v1.19.50.476
empty drift
Explanation: (required)
The new special forces engine claimed it was going to have slots available depending on level. But it is incorrect. My p10 troop buildings only have one slot and my p9 building has two.
Evidence: (optional, but very helpful)
Platform: (required)
android
State: (required)
726
IGN: (required)
MadCowDisease
Game version number (can be found in the lower left corner of the loading screen - required)
newest
languid tusk
Explanation: (required)
After upgrade or maintenance , my marching power decreased , after istalation of the island I had a much higher one
If replicable, how: (optional)
Return bp power in marching
Platform: (required)
Android
State: (required)
1109
IGN:
BI
Game version no# (can be found in the lower left of load deup screen - required)
1.19.50
sturdy grove
Explanation: purchased special offer island statue. Added it to the island then my first march bp went down from 618 to 480
If replicable, how: (optional)
Please but back March power we had before Island, as it is unfair that some have it while others don't.
Platform: (required)
Android and pc
State: 851
IGN: alan partridge
Game version no#
Latest fully up to date
Ticket submitted in game: (required)
Yes to bug report
light anchor
Explanation: (required)
After moving decorations to new island i received march bp increase from 88 mil to 134 mil. After latest update, my march bp decreased back to 88 mil. Other members of my alliance doesn't seem to be havinf this issue
If replicable, how: (optional)
Return bp power in marching
Platform: (required)
Android
State: (required)
997
IGN:
SyM
Game version no# (can be found in the lower left of load deup screen - required)
1.19.50.2904
fringe jungle
Troop defence drop by 8%
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
Android
State: (required)
1141
IGN: (required)
Jack Torrance
Game version no# (can be found in the lower left of load up screen - required)
1.19.50.2904
Ticket submitted in game: (required)
790008BUG REPORT
Explanation:
I just received an in-game notice describing how to fix the march power display issue. I followed directions and removed all decorations from the island (except the pool that was there - there was no option to remove that). Since the game did not offer a download for the required "hot-fix" upon restarting, I went to the App Store and received a quick download of new data. I replaced all the decorations on the island and restarted the game again. The March power display bug is STILL NOT FIXED.
I am playing on an iPad Air 4 and running iOS Version: 16.5.1
I am running Game Version: 1.19.50.1918
Evidence:
SS provided
If replicable, how:
N/A
Platform:
iOS - iPad Air 4 - V 16.5.1
State:
1153
IGN:
Kibosh
Game version no#
1.19.50.1918
Ticket submitted in game:
800991
random badge
Surprise, surprise... Yet another buggy new release... 🙄
Explanation: (required)
Special Forces Engine busted
P9 has 2 slots
P8 and P10 have 1 slot
Evidence:
See Pics..
If replicable, how:
Open game go to newest bug filled update (eg Special Forces Engine) and its luck of the draw...
Platform:
Any
simple kindle
Explanation:
Mining mayhem - gathering 40 min and get nothing...I restart the game and PC for 3 times...repair one time...nothing, same result.
Evidence:
Screenshots below
Platform:
PC version
State:
630
IGN:
「₆₃₀」ʀᴀᴘʜᴀᴇʟ
Game version:
v1.19.50.476
full iron
Explanation: (required)
Flash duels event not active in 1081-1098 states for over 2 months now.
Evidence: (optional but really useful)
See attached picture.
If replicable, how: (optional)
Yes, event is not active for multiple states.
Platform: (required)
PC latest version
State: (required)
1093
IGN: (required)
▄︻̷̿┻̿ঊ═Mitsos═━
Game version no# (can be found in the lower left of load up screen - required)
1.19.50
Ticket submitted in game: (required)
No please MOD submit on my behalf ❤️
mellow laurel
Explanation: (required)
The BP of my march was bugged like most players, but I received a message from the game saying that it was fixed and asking me to remove the statues and put them again. I did what was asked and now my BP march has dropped by over 200mi, which was an absurd loss after doing something that was asked by the game itself. FIX THIS QUICK.
If replicable, how: (optional)
how? only dev's should know how
Platform: (required)
PC
State: (required)
429
IGN: (required)
DeaN™
Game version no# (can be found in the lower left of load up screen - required)
V1.19.50.476
Ticket submitted in game: (required)
801658
celest shard
Explanation: (required)
My March BP is still not repaired after hot fix. Removed all items replaced . My BP still sits at 29m main march compared to 48m pre update.
This is not fixed. Full reinstall cleared cache , still not working.
Please fix asap, spent hard earnt cash on a few items only for the benefits to be removed
If replicable, how: (optional)
Platform: (required)
Android
State: (required)
1072
IGN: (required)
Mugdalorian
Game version no# (can be found in the lower left of load up screen - required)
V1.19.50.2904
Ticket submitted in game: (required)
797778
Edit:
Added 2 screenshots, one shows march BP when i registered for KotH pre update 47m, and now with island Bug !! 29m
dire glade
Explanation:
My March BP is not working. I bought a decoration in shop this morning. To put on island and grow my BP. Aftet i did that my BP is much lower then before.
After the System massage how to fix it, i followed all the steps but it dont work. Now it doensnt matter if there is decoration on Island or not, BP is the same. So splendor effects still dont work.
Please fix it
Platform
Android
State
1204
IGN:
Seb
Game Version
V.1.19.50.2904
Ticket Nr
801532
Thanks for your help
primal sequoia
Explanation: (required)
After moving decorations to new island i received march bp increase from 1,08 B to 1,3 B. After latest update, my march bp decreased back to 1,08B. Even with executing the Splendor Issue Mail my Battlepoints are still on the lower Value. Hotfix don‘t getting downloaded and rebuild buildings don’t work.
If replicable, how: (optional)
Return bp power in marching
Platform: (required)
iOS
State: (required)
795
IGN:
Frozen
Game version no# (can be found in the lower left of load deup screen - required)
latest
wind pollen
I was rally lead for my alliance in FF during a long march from facility to bunker (doing both at the same time). With 1min until arrival at occupied bunker the march just turned around, never hit. I was the rally lead and dod not even have my phone in my hand at the time it was sitting on my table. Then we has to relocate since there was not enough time to march another long march and it wouldn't let me relocate.
Evidence: (optional but really useful)
Screenshots of not allowing me to relocate, no battle report and no march recall used.
If replicable, how: (optional)
Conpensate?
Platform: (required)
Android
State: (required)
1171
IGN: (required)
The OG
Game version no# (can be found in the lower left of load up screen - required)
Latest just updated today
Ticket submitted in game:
Yes
feral epoch
Lost battle power. Got message that problem was fixed but it isnt.have removed everything from Island and rebuilt and updated game. Had over 1m power before now im under800k
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
Android Sony experia1 iii
And other its the same on all
(Using Huawei Appgalleri)
State:
338
IGN: (required)
Pnutz
Game version no# (can be found in the lower left of load up screen - required)
1.19.50.2904
Ticket submitted in game: (required)
800024
```Explanation: (required)
Got auto reply: thanks for you feedback blablabla....
The ticket is Closed by support.Explanation: Hospital is appearing in the island
Evidence: see screenshot
If replicable, how: repeated issue
Platform: PC
State: 903
IGN: wee rainy
Game version no# 1.19.50.476
Ticket submitted in game: 802072
abstract frigate
(Reposted due to ID)
Explanation:I am constantly being reminded to research in my lab, but all my researching is active.
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
IOS
State: (821
IGN: (required)
Game version no# (can be found in the lower left of load up screen - required)
V1.19.50.1918
Ticket submitted in game: (required)
802620
ruby thicket
Explanation: (required)
My March BP is still not repaired after hot fix. Removed all items replaced . My march BP was 13000000 then after upgrade was 1060000 now after fix game is 960000. so until now i lost 400000 march bp.
If replicable, how: (optional)
Platform: (required)
IOS
State: (required)
199
IGN: (required)
Snappy_Pj
Game version no# (can be found in the lower left of load up screen - required)
V1.19.50.1918
Ticket submitted in game: (required)
797923
Edit:
Added 2 screenshots, showing before and after upgrade in ticket
ionic jewel
Explanation: (required)
After moving decorations to new island i received march bp increase from 523mil to 730 mil. After latest update, my march bp decreased back to 523 mil. Even with executing the Splendor Issue Mail my Battlepoints are still on the lower Value. Hotfix don‘t getting downloaded and rebuild buildings don’t work. Same problem is with my other account in state
If replicable, how: (optional)
Return bp power in marching
Platform: (required)
iOS
State: (required)
763
IGN:
Wretch
Game version no# (can be found in the lower left of load deup screen - required)
latest
spark oak
Mi poder de marcha se ha reducido de 1,133m a 935k desde la última actualización y el evento de esplendor.
He escondido las construcciones y vuelto a construir pero no recupero el poder perdido. Son 200.000k.
If replicable, how: (optional)
Recuperar mi poder de batalla perdido.
Platform: (required)
Movil android y tablet Huawei android.
State: (required)
308
IGN: (required)
Bruce 3.0 Yoake
Game version no# (can be found in the lower left of load up screen - required)
1.19.50.2904
Ticket submitted in game: (required)
801584
misty cape
New Island benefits aren't working, they originally brought my marches up a fair bit but after the last update it no longer works, the splendor is the same & I've tried deleting & rebuilding everything
Evidence: (optional but really useful)
If replicable, how: (optional)
Receive the benefits I should be receiving
Platform: (required)
Android
State:
1073
IGN: (required)
࿇Ӄᴺᴵ༈ᴳᴴƬ࿇
Game version no# (can be found in the lower left of load up screen - required)
V1.19.50.2904
Ticket submitted in game: (required)
803461
fathom fjord
Evidence: (optional but really useful)
If replicable, how: (optional)
Receive the benefits I should be receiving
Platform: (required)
Android
Device: Samsung Galaxy A71
State:
937
IGN: (required)
Loyce Street
Game version no# (can be found in the lower left of load up screen - required) v1.19.50.2904
Ticket submitted in game: (required)
803719Explanation: My alliance can only have 99 members instead of 100. We have a ‘ghost player’, someone the game counts as a member but isn’t showing up. We believe it’s a player who got his account deleted without leaving the alliance. His name is Kenzo.
Evidence: Screenshots attached
If replicable, how: N/A
Platform: all devices
State: 1149
IGN: Lilly the dog
Game version no# v 1.19.50.1918
Ticket submitted in game: 784254
misty cape
New Island benefits aren't working, they originally brought my marches up a fair bit but after the last update it no longer works, the splendor is the same & I've tried deleting & rebuilding everything
Evidence: (optional but really useful)
If replicable, how: (optional)
Receive the benefits I should be receiving
Platform: (required)
Android
State:
1111
IGN: (required)
࿇Ӄᴺᴵ༈ᴳᴴƬ࿇
Game version no# (can be found in the lower left of load up screen - required)
V1.19.50.2904
Ticket submitted in game: (required)
803456
nimble zenith
Explanation:
During Koth event, the Emoji and march popup were stuck on the screen for duration of the event + unable to zoom in and out of the map.
If replicable, how:
Fix these visual bugs
Platform:
IOS
State:
584
IGN:
Wybs the C
Game version no#:
latest
Ticket submitted in game:
none
cursive charm
Explanation: For KOTH food was not being generated, even after assigning. Players couldn't move their marches, couldn't revive. This happened to everyone playing koth in the alliance. How much more can this game be destroyed? Highest players will leave this game if this continues. My alliance and state is no longer spending money on this game.
Platform: Android
State: 1005
IGN: Protest(Mashka)
Game version no# v1.19.50.2904
meager plinth
Explanation: Plasma 13 upgrades not available
Evidence: There is no upgrade button on the HQ, Training Grounds or Hospital.
Attached.
If replicable, how: Sign into the game and try to upgrade your HQ, Training Grounds or Hospital.
Platform: PC / iOS
State: 267
IGN: Bang
Game version no# 1.19.50.476
Ticket submitted in game: 805064
leaden knot
Explanation: (required)
[Soft bug, using hero gear design did not contribute to total points despite the game said that it will. I used in total 100 hero gear design, which will equal to 16500 points, yet my points stayed the same]
Evidence: (optional but really useful)
[video]
If replicable, how: (optional)
[Play soft in state 667]
Platform: (required)
[Android]
State: (required)
[667]
IGN: (required)
[Phở Enthusiast]
Game version no#
[1.19.50.2904]
Ticket submitted in game: (required)
[805184]
vapid breach
Missing extended branch of Institute of Plasma Lab research that was previously 9/10th completed since update to game.
Evidence: (optional but really useful)
See picture
If replicable, how: (optional)
Platform: (required)
iOS
State: (required)
338
IGN: (required)
GorHoe Exotic
Game version no# (can be found in the lower left of load up screen - required)
V1.19.50.1918
Ticket submitted in game: (required)
805240
sullen yarrow
I am unable to play story missions for Nikola, Maddy and lucky. Whenever or whichever I select option to play in trial story mission it says " data out of sync".
Evidence: (optional but really useful) screenshot attached.
If replicable, how: (optional)
In Maddy's story mission in hero challenge option every explorer creates same issue. No matter on which part I start.
Platform: (required)
Android
State: 314
IGN:
ಗia
Game version no# (can be found in the lower left of load up screen - required)
1.19.50.2904
Ticket submitted in game: (required)
804849
reef fractal
Explanation: (required)
After moving decorations to new island i received march bp decrease from 476 to 415 mil (note that its 422 mil in rallys ) After latest update, my march bp decreased back to 415 mil. without any change ! , Even with executing the Splendor Issue Mail my Battlepoints are still on the lower Value. Hotfix don‘t getting downloaded and rebuild buildings don’t work.
If replicable, how: (optional)
Return bp power in marching
Platform: (required)
iOS
State: (required)
342
IGN:
T a S k e R
Game version no# (1.19.50.2904)
latest update ..
abstract frigate
(Reposted due to ID)
Explanation: (required)
Our state 560 don’t have SVS because of the merge.
We are in the Migo Event with other state having SVS
We didn’t get any compensation for MIGO stage 3 as we get for stage 1 and 2.
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
IOS
State: (required)
560
IGN: (required)
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ] (1.19.50.2904)
Ticket submitted in game: (required)
Tickets are useless
lusty sedge
In the "effortless progression" event, I chose the option "plasma", to get the 50% reduction on plasma cost for construction. I've used more than 1.000 plasmas to build the first step of plasma 11 HQ and research lab up to plasma 3. NO REDUCTION APPLIED.
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
ANSWER : SHOULD HAVE GUESSED IT APPLIES ONLY FOR T11 RESEARCHES, DOESN'T WORK FOR ANYTHING ELSE.
Platform: (required)
Android, on samsung galaxy note 10+
State: (required)
159
IGN: (required)
Karma☆
Game version no# (can be found in the lower left of load up screen - required
v 1.19.50.2904
Ticket submitted in game: (required)
806009
violet hornet
Explanation: Arbor Event
State 452 still has not received leaderboard rankings and event has now ended
Evidence: see screenshots
If replicable, how: (optional)
[type here]
Platform: PC / iOS
State: 452
IGN: GrumpyOleBestard
[Type your IGN here]
Game version no# (can be found in the lower left of load up screen - required)
1.19.50.476
Ticket submitted in game: 806342
acoustic abyss
Explanation: player helps another player solve an issue that isn't a bug. Mod deleted the helpful information. Player is left unable to progress further in the game because the player will not see the helpful solution.
Evidence: mod deletes the helpful players comment. Discord logs.
If replicable, how: help a player realize the bug isn't a bug in the game and post it in this channel
Platform: all
State: 1
IGN:
Not important
Game version no#
All of them
Ticket submitted in game: na
acoustic abyss
Generic resonating fragment do not calculate the owned fragments (general legendary fragments do), generic resonating fragments will result in excess fragment conveting
Evidence:
See pictures below.
If replicable, how:
obtain but do not own enough hero specific fragments for upgrade. Obtain generic resonating fragments that are equal to or greater than the total specific hero fragment amount required
Platform:
All
Device :
All
State:
1
IGN:
StateOfBugsNotFun
Game version no#
All of them
Ticket submitted in game:
Closed```
livid pier
Explanation: 10k lethality/health from new crystals , 50/70% alliances players burned. (Not visual bug )
Evidence: screenshots below
If applicable how: N/A
Platform: IPhone 14
State: N/A
IGN: N/A
Game version: 1.19.50
olive jasper
Explanation:
Labyrinth City Event had started on July 17th, but I totally missed using my free attempt. Now, after reset, I proceeded to attempt purchasing a "missed free ticket" with biocaps but was unable to purchase it. Feature is not working properly and this will cause me to fall behind in progress when I had been in top 5 ranking since the event was introduced.
Evidence:
see Screenshot
If replicable, how:
Miss a daily free attempt of the event and then try to buy one with biocaps the next day.
Platform:
iPadOS
State:
536 & 539
IGN: (multiple accounts in different states)
✿•.ҡıтsunє.•✿
kitsune.mini
SqueezeR
✿•.Kisumi.•࿐
Game version no#
V 1.19.50.1918
Ticket submitted in game:
✿•.ҡıтsunє.•✿ - 807112
kitsune.mini - 807019
fresh gorge
Hey guys, please note that this channel is not for discussion, please use the correct discussion channel - posts that are not reporting a bug in the correct format will be removed
fickle pagoda
[I had registered for Heist at 5UTC. and the server suddenly decies to go under maintenance. and not allowing us to change the time for Heist. This is absolutely not fair.]
Evidence: (optional but really useful)
[See Video]
If replicable, how: (optional)
Platform: (required)
[Android]
State: (required)
[1204]
IGN: (required)
[Prince]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.50.1918 ]
Ticket submitted in game:
[The server gave no time to do this too. ]
turbid geode
Explanation: Timer bug
[Update Timer bug]
Evidence: (optional but really useful)
[N/A]
If replicable, how: (optional)
[N/A]
Platform: (Android)
[Samung Galaxy S20 Ultra]- operating system, ie IOS, Android, official PC version and the device you are using
State: (#)
[889]
IGN: (required)
[Mr Eco Beast]
Game version no# (can be found in the lower left of load up screen - required)
[Newest But duo to update not availabe ]
ocean bone
Explanation: (required)
[10k lethality/health from new crystals , 50/70% alliances players burned. (Not visual bug ) lost 435 000 troops, wanna back them]
Evidence: (optional but really useful)
[screenshots below ]
If replicable, how: (optional)
[stats fixed now. troops still dead and my interest in the game died with them.]
Platform: (required)
[apple 12)
State: (required)
[635]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.50.1918 ]
Ticket submitted in game: (required)
[806791]
abstract frigate
(Reposted Due to ID)
Explanation: (required)
[The bug that gave excessive stats. These stats caused hundreds of millions of troops to be killed. I consider the killing of the troops as part of the bug. ]
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[stats fixed now. troops still dead ]
Platform: (required)
[apple 16
State: (required)
[583]
IGN: (required)
Game version no# (can be found in the lower left of load up screen - required)
[1.19.50.1918 ]
Ticket submitted in game: (required)
[807253]
(Reposted due to ID)
Explanation: (required)
[The bug that gave excessive stats. These stats caused hundreds of millions of troops to be killed. I consider the killing of the troops as part of the bug. ]
Evidence: (optional but really useful)
[TheKing state 583 lost 2.1 billion BP. Went from almost 2.9 billion to 727k]
If replicable, how: (optional)
[stats fixed now. troops still dead and my interest in the game died with them.]
Platform: (required)
[apple 16
State: (required)
[583]
IGN: (required)
Game version no# (can be found in the lower left of load up screen - required)
[1.19.50.1918 ]
Ticket submitted in game: (required)
[807253]
echo mural
Explanation: (required)
[The bug that gave excessive stats. These stats caused hundreds of millions of troops to be killed. I consider the killing of the troops as part of the bug. And the bug exploit by those players unacceptable. Breaking TOS/CoC]
Evidence: (optional but really useful)
[Roma Furiosa state 583 lost over 500million BP. Went from 1.53 billion to less than 900 million]
If replicable, how: (optional)
[stats fixed now. troops still dead and my interest in the game died with them. I am a medium spender]
Platform: (required)
iOS
State: (required)
[583]
IGN: (required) Roma Furiosa
Game version no# (can be found in the lower left of load up screen - required)
[1.19.50.1918 ]
Ticket submitted in game: (required)
[807184]
remote sierra
Explanation: (required)
[The bug that gave excessive stats. These stats caused hundreds of millions of troops to be killed. I consider the killing of the troops as part of the bug. And the bug exploit by those players unacceptable. Breaking TOS/CoC]
Evidence: (optional but really useful)
[state 583 whole FuA alliance got zeroed by a single player, [DGG] DonkeyBallz, exploiting this bug to do it]
If replicable, how: (optional)
[stats fixed, bug fixed but troops are still dead.]
Platform: (required)
[android/apple]
State: (required)
[583]
IGN: MassLysteria
Game version no# (can be found in the lower left of load up screen - required)
[1.19.50.1918 ]
Ticket submitted in game: (required)
[807364]
dusky glacier
Explanation: (required)
[The bug that gave excessive statistics. These statistics resulted in hundreds of millions of soldiers being killed. I consider killing the troops part of the mistake. And the bug exploit of these players is unacceptable. break GTC/CoC]
Evidence: (optional but really useful)
[state 583 whole FuA alliance got zeroed by a single player, [DGG] DonkeyBallz, exploiting this bug to do it]
If replicable, how: (optional)
[stats fixed, bug fixed but troops are still dead.]
Platform: (required)
[android]
State: (required)
[583]
IGN: Yvi for Phlip
Game version no# (can be found in the lower left of load up screen - required)
[1.19.50.2904]
Ticket submitted in game: (required)
[807948]
exotic meadow
Evidence: (optional but really useful)
Player try to buil decoration when try appear an error message
If replicable, how: (optional)
Contact cs whit ticket, try to follow the instructions but doesn’t work,try to use repair game (see screenshots)
Platform: (required)
samsumg phone
State: (required)
549
IGN: (required)
Kraken
Game version no# 19.50.2904
Ticket submitted in game: (required)
807677
left sundial
Explanation: (required)
[The bug that gave excessive stats. These stats caused hundreds of millions of troops to be killed. I consider the killing of the troops as part of the bug. And the bug exploit by those players unacceptable. Breaking TOS/CoC.]
Evidence: (optional but really useful)
[10k lethality/health from new crystals that is not possible to have all that stats in game]
If replicable, how: (optional)
[stats bug fixed now but troops are still dead. The only way i continue playing the game is having all my troops back (lost almost 9 million troops)]
Platform: (required)
[android]
State: (required)
[583]
IGN: Not Bad
Game version no# (can be found in the lower left of load up screen - required)
[1.19.50.1918 ]
Ticket submitted in game: (required)
[807235]
slender hazel
Explanation: can’t spin the free chance of plasma mega spin
Evidence: screenshots and screen record
If replicable, how: (optional)
Platform: (required)
IOS - IPHONE 11
State: (required)
438
IGN: (required)
Moniii
Game version no# (can be found in the lower left of load up screen - required)
[ 1.19.50.1918]
Ticket submitted in game: 808066
livid pier
Explanation: (required)
[The bug that gave excessive stats. These stats caused hundreds of millions of troops to be killed. I consider the killing of the troops as part of the bug. And the bug exploit by those players unacceptable. Breaking TOS/CoC.]
Evidence: (optional but really useful)
[10k lethality/health from new crystals that is not possible to have all that stats in game]
If replicable, how: (optional)
[stats bug fixed now but troops are still dead. The only way i continue playing the game is having all my troops back (lost almost 9 million troops)]
Platform: (required)
[android + PC]
State: (required)
[583]
IGN: M so Old
Game version no# (can be found in the lower left of load up screen - required)
[1.19.50.476 ]
Ticket submitted in game: (required)
[808130]
rich tusk
Explanation: (required)
[There is an issue where the walking power drops a lot when I build a statue in the game from the warehouse to the island.This issue is valid for my 3 accounts.Everything is clear in the video, just watch the video to understand the problem.]
Evidence: (optional but really useful)
[Evidence is the photo and video below]
If replicable, how: (optional)
Platform: (required)
[IOS]
State: (required)
[847]
IGN: Marca De Muerte
Game version no# (can be found in the lower left of load up screen - required)
[1.19.50.1918 ]
Ticket submitted in game: (required)
[808164]
smoky hollow
Explanation: (required)
[The bug that gave excessive statistics. These statistics resulted in hundreds of millions of soldiers being killed. I consider killing the troops part of the bug mistake. And the bug exploit of these players is unacceptable.]
Evidence: (optional but really useful)
[state 635 AFA alliance got attacked multiple times by a single player, Pringman, exploiting this bug to do it]
If replicable, how: (optional)
[stats fixed, bug fixed but troops are still dead.]
Platform: (required)
[android]
State: (required)
[635]
IGN: mihailovescu
Game version no# (can be found in the lower left of load up screen - required)
[1.19.50.2904]
Ticket submitted in game: (required)
[806867]
bronze fractal
Explanation: (required)
I can’t build on the island says the item has reached it limit but I can build 50+ more trees or paths and some is just 1 but it can’t be built
Proofs: (optional, but really useful)
[screenshots below plus screen recording]
If playback is possible, then how: (optional)
No play back it is a building issue
Platform: (required)
[apple and android]
Condition: (required)
[826]
IGN: (required)
[Matt Wick.]
The version number of the game# (can be found in the lower left corner of the download screen - required)
[1.19.50.1918 ]
Ticket sent in the game: (required)
[808297]
abstract frigate
(Reposted due to ID)
Explanation: (required)
As a result of 1 hit from the player who took advantage of the bug, 552k soldiers were lost, the hospital and recruitment were filled!
Proofs: (optional, but really useful)
[screenshots below ]
If playback is possible, then how: (optional)
The morning fix of “visual glitch” didn't bring my troops back to me!please fix and return everything as it was before!
Platform: (required)
[apple 12)
Condition: (required)
[635]
IGN: (required)
The version number of the game# (can be found in the lower left corner of the download screen - required)
[1.19.50.1918 ]
Ticket sent in the game: (required)
[806765]
(Reposted due to ID)
Explanation: [I was attacked by a player twice, he had infantry health stats of 10k and hunter lethality stats of 23k, this is a bug and many players suffered from this bug, I lost 2.2m of soldiers. About 700k not return. I want you to return them and fix the bug. Thank you ]
Evidence:
[screenshots below ]
If replicable, how: [stats fixed now. troops still dead and my interest in the game died with them.]
Platform: [apple 12]
State: [635]
IGN: [FeNoM]
Game version no#
[V 1.19.50.1918 ]
Ticket submitted in game: -
silk gorge
Explanation: (required)
The mega plasma spin isn’t working. Was working yesterday but today, not working.
Evidence: (optional but really useful)
Video attached
If replicable, how: (optional)
Platform: (required)
iOS (iPad 8th generation with latest iOS)
State: (required)
795
IGN: (required)
Fᴀʟᴄᴀᴏ ツ
Game version no# (can be found in the lower left of load up screen - required)
[1.19.50.1918 ]
Ticket submitted in game: (required)
[808669]
gentle sleet
In Hero Challenge, final boss does not return to attacking after Joker bomb…. Has happened multiple times and is frustrating and disappointing when I could have passed the level. And it gets healed by Trish.
Evidence: (optional but really useful)
See screenshots
If replicable, how: (optional)
[type here]
Platform: (required)
iOS
State: (required)
29
IGN: (required)
Sallou
Game version no# (can be found in the lower left of load up screen - required)
1.19.50.1918
Ticket submitted in game: (required)
Yes, screen cleared so quickly I have no number
robust sonnet
A p7 player burned me with that stats bug he burn many others.. But the question is what will happend to our troops what we lost because of this bug? Or we will lose permanently and quit this game? Because I can't waste my effort and start again because of your bugs.
See screenshots
If replicable, how: (optional)
[type here]
Platform: (required)
Android
State: (required)
818
IGN: (required)
Vampire
Game version no# (can be found in the lower left of load up screen - required)
1.19.50.1918
Ticket submitted in game: (required)
Yes, screen cleared so quickly I have no number
tall garden
Evidence: (optional but really useful)
Player woke up with 2.9m march power instead of 4.1m march power
If replicable, how: (fix the game and give my my power back
Platform: (required)
iPhone 10
State: (required)
1183
IGN: (required)
Lucia’s bätterish
Game version no# 19.50.2904
Ticket submitted in game: (required)
691[The new island doesnt work for me. If i put decoration on it it stays same march power then without decoration on island. Problem is there since i bought new decoration on friday and i build it on island. Its a big issue. For some Players isalnd works for some it not works thats not fair. Its a big disadvantage in many events and fights.
Evidence: (optional but really useful)
[Just fix it. Anybody should have ne advantage of the island or nobody. Problem is there almost one week]
If replicable, how: (optional)
[type here]
Platform: (required)
Android Samsung
State: (required)
[1204]
IGN: (required)
[Seb]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.55.2913 ]
Ticket submitted in game: (required)
809249Explanation: (required)Hello. Has anyone encountered a similar bug on PC? The runner in a backpack or anywhere "lives its own life", because of this, you can not regulate the amount of applications of something.
Also. Where did the stamina bar under the avatar go?
See screenshots
If replicable, how: (optional)
[type here]
Platform: (required)
PC
State: (required)
1149
IGN: (required)
Joe Barbaro
Game version no# (can be found in the lower left of load up screen - required)
1.19.55.480
Ticket submitted in game: (required)
809699
809709
novel stone
Explanation:
game runs really slow and delay on everything i tap it just loads for a while then works as you can see the video i have sent as evidence,joining rallies it takes me 5/6 sec to join even if i join before someone and game crashes after every 5/7min
Evidence:
Video attached
If replicable, how:
Platform:
iOS (iPad 2018 with latest iOS)
State:
890
IGN:
dab
Game version no# :
[1.19.50.1918 ]
Ticket submitted in game:
[809624]
dim spoke
Explanation: (required)
[The bug that gave excessive statistics. These statistics resulted in hundreds of millions of soldiers being killed. I consider killing the troops part of the bug mistake. And the bug exploit of these players is unacceptable.]
Evidence: (optional but really useful)
[state 635 AFA alliance got attacked multiple times by a single player, Pringman, exploiting this bug to do it]
If replicable, how: (optional)
[stats fixed, bug fixed but troops are still dead.]
Platform: (required)
[android]
State: (required)
[635]
IGN: tafy
Game version no# (can be found in the lower left of load up screen - required)
[1.19.50.2904]
Ticket submitted in game: (required)
[807690]
median rover
My troop strength is suddenly reduce Before I upgraded my troop power was still 83m, but after the upgrade,the troop power became 62m and I didn't use any buffs or props. This happened last night
Evidence:
Troop strength bug
If replicable, how: (optional)
Platform: (required)
IOS
State: (required)
985
IGN: (required)
かぐや
Game version no#:
v1.19.55.1923
Ticket submitted in game:
810699
solemn dirge
My vip 12 inactive, can’t switch my talents and have only 3 march slots..from reset trying to reach from in game help, got only auto reply without any solving, and bug report page didn’t loaded
Evidence: (optional but really useful)
VIP issue
If replicable, how: (optional)
[type here]
Platform: (required)
IOS, Iphone 12 pro
State: (required)
945
IGN: (required)
Zero
Game version no# (can be found in the lower left of load up screen - required)
1.19.55.1923
Ticket submitted in game: (required)
810370, 810500
cunning seal
Explanation: (required)
War engine bug which allowed players to stack stats after stats is still showing in showdown. The bug has been fixed but players who exploited this bug have locked their troops in showdown with elevated stats
Evidence: (optional but really useful)
As per screenshots
If replicable, how: (optional)
Original bug has been fixed but is still affecting showdown due to troops being registered and locked in
Platform: (required)
IOS, iPhone, iPad. All on latest versions of iOS, however is a game bug which will be seen by all platforms
State: (required)
598
IGN: (required)
Deadeye
Game version no# (can be found in the lower left of load up screen - required)
1.19.55
Ticket submitted in game: (required)
81101
mighty maple
Explanation: I'm losing BP points on the slots of my army, for example, I should have had about 22 million battle power points, but I lost a lot and it dropped to 18 million.
Evidence: I have scrennshot.
If replicable, how: It was fixed for other players but not for me
Platform: IOS
State: 1099
IGN: Gazda
[Type version number here ] v 1.19.50.1918
Ticket submitted in game: I dont have
bronze fractal
Last years items in this years summer games
Evidence: (optional but really useful)
[screenshots and recordings
If replicable, how: (optional)
Platform: (required)
IOS and Android
State: (required)
826
IGN: (required)
Matt Wick.
Game version no# (can be found in the lower left of load up screen - required)
1.19.55
Ticket submitted in game: (required)
811217
hollow zodiac
Evidence: game returned to old format eg: old horde
If replicable, how: instead of new horde format which we had before maintenance we now have old horde format
Platform: iOS, android, pc
Old format on all
State: 430
IGN: (KTA) Bloody Mary
Game version no#
V1:19:55:1923Explanation: Governors in our state transfer range could fix bp cap yesterday, the other states in our range could choose up to a few bln, but only our state 939 the max choice was 290mln bp. We are not a leading state. And all state accs saw the same as the governor (max 290mln bp choice).
Evidence: screenshot.
Platform: andriod
State: 939
IGN: Venom地狱猫
[Type version number here ] latest updated version
Ticket submitted in game: Unable as video setting restrictions
winged flame
I bought 3 energy bundles to get the new gems. I crafted all of the gems and received very little units. Another player I know bought the same 3 bundles and got five times as many units as I did. Here are screen shots of my purchases and the amount of units that I have. I have also included a video of the other players units received for the same amount of purchases. I don't believe that I was treated fairly for my purchases. I would like you to reset my special forces engine, refresh all of my gems and let me start over.
Evidence: (optional but really useful)
[Screenshots and videoattached]
If replicable, how: (optional)
[type here]
Platform: (required)
[Android Samsung phone]
State: (required)
[530]
IGN: (required)
★ Viper ★
Game version no# (can be found in the lower left of load up screen - required)
[V 1.19.55.2913]
Ticket submitted in game: (required)
[812081]
slender elbow
Explanation: (required)Hello. Has anyone encountered a similar bug on PC? The runner in a backpack or anywhere "lives its own life", because of this, you can not regulate the amount of applications of something.
Also. Where did the stamina bar under the avatar go?
See screenshots
If replicable, how: (optional)
[type here]
Platform: (required)
PC
State: (required)
1149
IGN: (required)
Joe Barbaro
Game version no# (can be found in the lower left of load up screen - required)
1.19.55.480
Ticket submitted in game: (required)
809699
Uncorrected
desert tree
Explanation: Due to the summer event bug where certain states had the old festival event, players are left without their pearls from the full sail event.
Evidence: see screenshots
If replicable, how: Compensate with the extra pearls to those that have been affected
State: N/A
IGN: N/A
Game version no#: Latest update
cobalt blaze
Explanation: Airplane parts did not count in the summer escape Full Sail event today. Player used 82 carbon fiber panels and 98 titanium alloy and received zero points in the event.
Evidence: screenshots
Platform: iOS
State: 785
IGN: Pink Venom
Version: Latest updated version
storm trout
Our alliance cant have maximum 100/100 members. On May we only can have 99/100, and now max is 97/100. Eventhough the number in main page still max. Our number on main page currently allways higher than the actual member 3 slot. Was test by asking outside people join but they cant apply to our alliance when we are 97/100. (Althought the main page say 100/100)
Evidence: (optional but really useful)
I have screenshoots about the different between actual number lower than the number we was given
If replicable, how: (optional)
[type here]
Platform: (required)
[IOS]
State: (required)
1143
IGN: (required)
Mini Liraz
Game version no# (can be found in the lower left of load up screen - required)
[V.1.19.55.1923 ]
Ticket submitted in game: (required)
[I dont know what is my ticket number]```
stark flicker
Can't accept ready troops on enlistment and "accept" button is not working
Evidence:
Screenshot in below
If replicable, how: (optional)
[type here]
Platform: android
State:
81
IGN:
NeverSayDie
Game version no# V1.19.55.2913
Ticket submitted in game:
5281368```
lean frost
Can't select governor after we won svs prep/warfare
Evidence:
Screenshot in below
If replicable, how: (optional)
[type here]
Platform: iOS
State:
827
IGN:
Old Macdonald
Game version no# V1.19.55.2913
Ticket submitted in game:
livid pier
Can't accept ready troops on enlistment and "accept" button is not working
Evidence:
Screenshot in below
If replicable, how: (optional)
[type here]
Platform: Apple
State:
167
IGN: CML coco melon lovers
Game version no# V1.19.55.2913
Ticket submitted in game: 11557730
steady helm
Explanation: (required)
A weird bug most likely after latest update. Unable to collect rewards and some menus also not working (just shows loading animation and nothing happens)
This happens with any menu/section of the game,
I lost Sarge frags etc from completed intel mission, when i tried to click to collect the rewards from the radar it just kept showing the loading animation and nothing happened.
Sometimes I see loading animation when I try to see ongoing rallies...Nothing happens and can't join rallies, so forced to reload the game
Most recently lost 7 Supply Crates from Supply Rush section of the Summer Escape Event
Evidence: (optional but really useful)
Attaching few images. The one from Supply Rush event is most recent one, where I collected 7 crates but they neither showed the flash notification saying I got something nor I got any new items in my backpack. Even the supply trucks animation got stuck...
If replicable, how: (optional)
English is not the language I speak so I didn't get what REPLICABLE means here. If it means how to replicate the bug to see the error then I'd kindly ask the developers to play the game themselves for a few hours before throwing at us with so many bugs. so that way they don't have to replicate and we don't have to come here with bug report and ask tell them how to replicate.
Platform: (required)
Windows PC .... OS :Windows 11 Pro
(was playing using Opera Browser then switched to Chrome then installed it but the bug is everywhere. so I'm guessing it's a server side bug)
State: (required)
[1179]
IGN: (required)
Lazy Survivor
Game version no#
1.19.15.582
I think a small Game Info/version option can easily be added to the game Setting menu - ~~if the developers were not lazier than me. ~~
Ticket submitted in game: (required)
815337
livid pier
I could make ingame purchases normally till the 17th of July. After my last purchase (you can see in the Screenshot) the game automatically send me refund messages (I did not want to refund anything) and after that messages I could not buy anything anymore. I always got a message that there is a problem to make a purchase cause of refunds that happened. (You can see in Screenshots)
Evidence: (optional but really useful)
Screenshots
If replicable, how: (optional)
Platform: (required)
IOS
State: (required)
1015
IGN: (required)
Eagle¥
Game version no#
1.19.55
Ticket submitted in game: (required)
815454```
fringe lintel
Duty rate stuck at 2195.
Did all daily task, not just enough to collect the crates but ALL.
Got no more duty coins. Almost no duty accumulated (cuz low rate). I been gathering and collecting resources all day. The duty rate doesn't increase.
Evidence: (optional but really useful)
Picture 1+2
If replicable, how: (optional)
[type here]
Platform: (required)
Android, Huawei Nova
State: (required)
493
IGN: (required)
BADᵠᵘᵉᵉⁿ
Game version no#
v 1.19.55.2813
Ticket submitted in game: (required)
185875```
P.s.: tag me if there's an answer, won't see a response otherwise
uncut girder
%%Explanation: (required)
If replicable, how: (optional)
Platform: (required)
Android
State: (required)
404
IGN: (required)
Sundaeguk404
Game version no#
1.19.55 or latest
Ticket submitted in game: (required)
815978
abstract frigate
(Reposted due to ID)
Explanation: (required)
Did not get Hero AOI after 7 consecutive days of log in
Evidence: (optional but really useful)
If replicable, how: (optional) N/A
N/A
Platform: (required)
Android and PC, using both
State: (required)
[Type your state number here]
IGN: (required)
Game version no# (can be found in the lower left of load up screen - required)
1.19.55.480
Ticket submitted in game: (required)
794774 of 7/11, 802075 of 7/15, and 815955 of 7/23 (all using "secret" CS screen)
(Reposted due to ID)
Explanation: (required)
[Recruiting Office Blocked]
Try: (optional but very useful)
[type here]
If replicable, such as: (optional)
[type here]
Platform: (required)
[Android, official PC version]
Status: (required)
[308]
IGN: (required)
Game version no. # (can be found on the bottom left of the loading screen - required)
[1.19.55.480]
Ticket sent in game: (required)
[Enter your ticket number here]
winged edge
Explanation:
i wasten tons of biocapsules on chef level gained about dozen at once and in return only 3 talent points
Evidence: (optional but really useful)
check out my chief level and count used talent points
If replicable, how: (optional)
[type here]
Platform: (required)
pc
State: (required)
1083
IGN: (required)
Zan
Game version no#
probably v 1.19.55.2813
Ticket submitted in game: (required)
idk what is that
olive creek
Explanation:
Hero story math is broken. 240 levels ahead when gen 1 hero story had only 180 level (In Maddie we are 60 levels behind the State, in Nikola we are 120 level above (IDK how) and in lucky number went even higher). We can't complete Lucky 3-60 because of this glitch, check video and difficulty increase. In video I compered level 3-59 - easy one with 3-60 when you can't even beat first wave using best hero skills
Evidence:
Lucky level 3-60 shows up 240 level above average (that's matematicly imposible)
If replicable, how:
Hero story Lucky level 3-60 every gameplay on every account
Platform:
every platform
State:
every state
IGN:
JaworTM
Game version no#
every version since limitless gen 1 update (5 months ago)
Ticket submitted in game:
Few times and closed
green vortex
Explanation: (required)
I just played the first game of PoW. Whenever I click the skill (healing), the restart notification pops up. It keeps crashing. ==
Evidence: (optional but really useful)
See screenshot
Platform: (required)
ios
State: (required)
450
IGN: (required)
risa
Game version no# (can be found in the lower left of load up screen - required)
1.19.55.1923
Ticket submitted in game: (required)
no.
Fix it ASAP!
gloomy rain
[Medic skill crashes game in POW and unable to see MVP at end of match]
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
[iOS]
State: (required)
[567]
IGN: (required)
[Fiji]
Game version no# (can be found in the lower left of load up screen - required)
[1.19. 55.1923]
Ticket submitted in game: (required)
[816366]```
jovial slate
Explanation:
At the end of a PoW match, one star was deducted for 2 losses in a row even though our team won. No MVP was displayed, no progress towards chests, no history.
Evidence: (optional but really useful)
No history, no progress, no information able to be captured.
If replicable, how: (optional)
[type here]
Platform: (required)
Android
State: (required)
252
IGN: (required)
Cat
Game version no#
v 1.19.55.2913
Ticket submitted in game: (required)
817329
cobalt sandal
Completed a personal throwdown challenge and cool-down displayed over 8 hours
Evidence:
Picture below
If replicable, how:
Unsure, manually refreshed my second personal task and cool-down showed 5 minutes
Platform: (required)
IOS, iPad Air 5th gen
State:
1131
IGN:
Overlord
Game version no# (can be found in the lower left of load up screen - required)
1.19.55.1923
Ticket submitted in game:
817481
grave epoch
when I try to open the MIGO store "Ecological farm" , it closes automatically.
Evidence:
Screenshot
Platform: (required)
Android
State: (required)
1084
IGN: (required)
Arendra.
Game version no#
V.1.19.55.2913
Ticket submitted in game:
817612
acoustic abyss
Path of water "tie" counts as a loss.
I can accept a tie, you do not earn a star, but it counting as a loss for both sides is absurd. This should show (0/2). But instead the state of survival developers enjoy with every beat of their heart, a way to screw the players over.
Evidence:
See screenshot
If replicable, how:
Play path of water, you're with opponent
Platform:
All
State:
All
IGN:
SOS discord bot says my name is a bad word
Game version no#
All of them
Ticket submitted in game:
Auto closed by the bot
acoustic abyss
Potent healing research does not give credit for daily task "research tech 1 time"
Evidence:
Play your game. You will find out for yourself
If replicable, how:
Play your game in a plasma 13 headquarter release state and you would know
Platform:
All
State:
All
IGN:
SOS discord bot says my name is a bad word
Game version no#
All of them
Ticket submitted in game:
Auto closed by the bot
vagrant barn
When the player try to transfer state, there is a data error message
Evidence:
Video
If replicable, how:
Trying to transfer state, when clicking on the state it says there is a data error
Platform:
IOS
State:
547
IGN:
Bé Gấ
Game version no#:
V 1.19.55
Ticket submitted in game:
818077 ```
green nymph
Explanation: Game won’t load, getting red Wi-Fi icon and eventually error 10001. Different networks tried, no difference
Evidence:
See attached photos
If replicable, how:
Upon launching the game
Platform:
iOS, latest version, iPhone 13
State: (required)
539
IGN: (required)
Starbuck
Game version no# (can be found in the lower left of load up screen - required)
1.19.55.1923
Ticket submitted in game:
Cannot submit ticket, contact support results to loading wheel, see attached photo
opal ledge
Explanation:
Error message when I try to join pow
Evidence:
Check the video
If replicable, how:
Trying to join pow
Platform:
Android
State:
1017
IGN:
◇ ACE ♤
Game version no#:
V1.19.55 2913
Ticket submitted in game: 819512
acoustic abyss
Journey to glory, completed tasks left unclaimed do not get sent to the mailbox or rewards stash. Hindering ranking in event. Svs / bloodsport do not have these problems because there are not stupid specific tasks to claim
Evidence:
See screenshots.
If replicable, how:
Play your freaking game.
Platform:
All
State:
All
IGN:
SOS discord bot says my name is a bad word
Game version no#
All of them
Ticket submitted in game:
Auto closed by the bot
tribal venture
The new Jolly Jester statue for the paradise Island bundle won't let you build the Jolly jester in your island but it will allow you to build it in your settlement.
Evidence:
It doesn't work for anyone. See SS, not showing up.
If replicable, how:
Umm, N/A
Platform: Android
State: 1110
IGN: Floofy Floofs
Game version no#
I don't know.
Ticket submitted in game:
won't allow me to submit a ticket in game.
noble tulip
Explanation: (required)
Cannot collect the glory supplies. I click them in the wilderness but nothing happens.
If replicable, how: (optional)
Platform: (required)
Android
State: (required)
406
IGN: (required)
TexasGuy
Game version no#
1.19.55
Ticket submitted in game: (required)
Yes, ticket # 821111
red spindle
Explanation:
Recruiting Office very very slow to recruit ,
Trial:
Screenshots below
fix the bug please : (optional)
[type here]
Platform: Android
State:
308
IGN:
Nio 1°
Game version no. V1.19.55.2913
Ticket sent in-game:
livid pier
Explanation: hello, tell me how to remove the constantly popping up inscription with Travis, every time a new diary is received, an inscription constantly appears about the opening of Travis's diary, after which the screen stops working for 5 seconds, I opened ordinary and elite diaries, but the inscription still appears every time.
Evidence: (optional but really useful)
If replicable, how: (optional)
Platform: Android, Poco F4
State: 1015
IGN: Пять Гор Кавказа
Game version no# 1.19.55.2913
Ticket submitted in game: 821359
acoustic abyss
``Explination:
I guess when you make terms of service. You don't have to follow them. 🤔
this causes an unfair advantage which is breaking the terms of service set fourth by state of Survival. It also causing a horrible gaming experience for the remaining community.
This gives other states more items to upgrade faster which bring battle stats / more items to use / convert in events / more items to recycle for points and for crates for skin tickets to obtain more headquarter skins faster, which brings battle stat bonuses and leaderboard ranking. This is hugely unfair.
Stop f#$&ING your original player base so hard in the rectum with your lieing cheating scamming disrespecting hatrid favoritism and bugs
Analysis center construction speed
Analysis center research speed
Analysis center fighting rewards
Analysis center everything 😔
At first implementation this was a great way to help players catch up to older states, but with the amount of time many of these states have had these analysis centers, They surpass the amount completed research for older state players who do not have these features.
New states and old states that have plasma 10 research, plasma 13 headquarters, etc, players in New states with analysis centers can easily complete their buildings and researchings faster than old state players.
And the daily deals store. Are you serious....
No wonder most states who rank in the top are in the 300s +
With the huge design gap between state, players without analysis centers should be able to move for free to any state of their choosing.
Old states should get analysis centers and be able to register them like bunkers in old states we do not want the tower system only the bonus feature analysis center
Evidence:
Look at different states you created
If replicable:
play your game
Platform
All
State
1
Ign
Unavailable due to discord bot censorship
Game version
All of them
Ticket submitted in game
Auto closed by bot``
desert tree
reposting in the correct format, no previous votes
Explanation: Use carbon fiber panel throwdown mission is bugged. You never get credit for using the panels and can't complete the mission.
Evidence: (optional but really useful)
If replicable, how: (optional)
Platform:
State: 855
IGN:
Game version no#: 1.19.55.2913
Ticket submitted in game:
acoustic abyss
New labyrinth minigame has a different players name associated to my account. I've never been named penny wise, I've never had access to penny wise, this phone has never been owned, or touched by pennywise
Platform
Android
State
86
Ign
Version
1.19.55.2913
Ticket submitted in game:
No
primal sequoia
Explanation: (required)
We've got 94 Players shown in Alliance member list, but 95 Players in the League. 1 Player is completely not traceable in any Ingame Navigation. As we're preparing a merger, this is an issue since we need to make room for new players. We can't kick this player, who doesn't contribute to any teamevents. Since we need at last 37 spots it's a issue we want resolved. We don't want a unknown player in the Alliance. Alliance Name LCN
Evidence: (optional but really useful)
I can provide screens if needed.
If replicable, how: (optional)
Remove the unknown player from the League
Platform: (required)
iOS
State: (required)
795
IGN: (required)
Frozen
Game version no# (can be found in the lower left of load up screen - required)
1.19.55.1923
steady basin
Explanation: (required)
[The bug that gave excessive statistics. These statistics resulted in hundreds of millions of soldiers being killed. I consider killing the troops part of the mistake. And the bug exploit of these players is unacceptable. break GTC/CoC]
Evidence: (optional but really useful)
[state 583 whole FuA alliance got zeroed by a single player, [DGG] DonkeyBallz, exploiting this bug to do it]
If replicable, how: (optional)
[stats fixed, bug fixed but troops are still dead.]
Platform: (required)
[ios]
State: (required)
[583]
IGN: Dr.Jekyll
Game version no# (can be found in the lower left of load up screen - required)
[1.19.50.2904]
Ticket submitted in game: (required)
[823082]
twin vessel
Explanation: (required)
I made a random purchase of a bundle in the Feeding frenzy event which is already over!
The event is over but the bundles are still on sale!
I just went there out of curiosity and clicked onto the bundle. When buying any other bundles, a window with a confirmation of the purchase is always displayed, but here the diamonds were simply written off immediately and that's it!!! No confirmation request!
The absurdity is that the event is over and I even can't use what I bought!
Please cancel this purchase and return my 499 diamonds to me.
Evidence: (optional but really useful)
Recorded a video and submitted it via ticket.
If replicable, how: (optional)
Go to Feeding frenzy event interface and push Store icon.
Platform: (required)
PC
State: (required)
1214
IGN: (required)
Losharik
Game version no# (can be found in the lower left of load up screen - required)
1.19.55.480
Ticket submitted in game: (required)
823544
Autoclosed by bot.
lime shadow
Explanation: (required)
I didn’t get my solo rewards or state rewards from the annihilation event.
Evidence: (optional but really useful)
I can screenshot my mail.
If replicable, how: (optional)
[type here]
Platform: (required)
iPhone 8
State: (required)
1104
IGN: (required)
Sn1pez
Game version no# (can be found in the lower left of load up screen - required)
1.19.55.1923
Ticket submitted in game: (required)
[Provide your ticket number here] don’t know how to open a ticket in game
lilac viper
Explanation: Can't get out of the strike team even though the event has already ended 7 months ago
Evidence:
If replicable, how: (optional)
[type here]
Platform: (required)
I use Android when i acquired the issue and I've used pc and other android gadget in confirming
State: (required)
[I got the bug at 731 but now I'm in 729]
IGN: (f*ck!!)
Game version no# (can be found in the lower left of load up screen - required)
[v 1.19.55.2913]
Ticket submitted in game: (required)
[I've already sent multiple tickets regarding this issue but the latest would be "745486"]
glacial totem
`Explanation: (required)
No in-game purchases.
Evidence: (optional but very useful) Screenshot
If replicable, how: (optional)
Platform: (required)
Android
Status: (required)
64
IGN: (required)
Lob.
Game version ##
1.19.55.2913
Ticket submitted in-game: (required)
817104
pure berry
the protect mushy event is ended without noticed. I cannot participate at all.
Evidence: (optional but really useful)
as attached
If replicable, how: (optional)
[type here]
Platform: (required)
Android, iOS, PC
State: (required)
729
IGN: (required)
Drakonest
Game version no# (can be found in the lower left of load up screen - required)
v1.19.55.1923
Ticket submitted in game: (required)
825276
livid pier
Explanation:
I bought the Samira HQ skin for pearls in the Festive bazaar but got the Waves and Guns march skin instead!? It seems like the game didn't update to my pick so just used the default pick (the march skin).
Evidence;
I have the March skin and not the HQ skin in my inventory (I have not activated the skin btw). I did not take a screenshot of the actual buy, although I have bought other things without issue from the store.
I do not think it is replicable. Might have been a data sync error or something, showing me the HQ but still being on march skin server side?
Platform:
Android
State:
555
IGN:
Lensor
Game version:
V1.19.55.2913
Ticket submitted in game:
825592
(For those who like me have issues submitting tickets, it is super well hidden! You have to go to bug reports, then NOT do the chat but instead click on an inconspicuous link called "tap here to solve your problem" which opens a report form. Oh and it is NOT the ID number given while filling in the form that is the ticket number, that comes after. Super system..)
sonic marten
Data out of sync during KING OF THE HILLS battle, couldnt play at all
Evidence: (optional but really useful)
as attached
If replicable, how: (optional)
[type here]
Platform: (required)
Android, iOS
State: (required)
160
IGN: (required)
Gipsy
Game version no# (can be found in the lower left load up screen-required)
v1.19.55.1923
Ticket submitted in game: (required)
825641
livid pier
This isnt possible with any other heros or reso heros.
Evidence: screenshots
If replicable, how: (optional)
[type here]
Platform: Android, iOS, PC
State: 19
IGN: (required)
[Type your IGN here]
Game version no# 1.19.55.2913
Ticket submitted in game: (required)
[Provide your ticket number here]```
meager zenith
After winning the King of the Hills Event (according to the Points) the Player and the alliance got rewards only for rank 3.
Evidence: (optional but really useful)
Screenshots
Platform: IOS, Android and official PC Version. Player uses all kind of Platforms.
State: (required)
1
IGN: (required)
Game version no# (can be found in the lower left of load up screen - required)
V1.19.55.2913
Ticket submitted in game: (required)
825052```
next oar
Explanation: (required)
Sentinel doesn't interact properly with the HQ skin. Wings don't interact with the HQ either. New Sentinel doesn't interact properly with skins either.
Evidence: (optional but really useful)
See screenshots.
Platform: IOS, Android and official PC Version.
PC/Android.
State: (required)
1143
IGN: (required)
asset
Game version no# (can be found in the lower left of load up screen - required)
Latest.
Ticket submitted in game: (required)
No
hollow forum
Data out of sync during KING OF THE HILLS battle, couldnt play at all
Evidence: (optional but really useful)
as attached screenshot
If replicable, how: (optional)
[type here]
Platform: (required)
IOS
State: (required)
86
IGN: (required)
VᴏᴏʙʀᴀᴢʜᴀᴇᴍʏDʀᴜɢ
Game version no# (can be found in the lower left load up screen-required)
v1.19.55.1923
Ticket submitted in game: (required)
825661
upbeat storm
Explanation: (required)
[The bug that gave excessive stats. These stats caused hundreds of millions of troops to be killed. I consider the killing of the troops as part of the bug. And the bug exploit by those players unacceptable. Breaking TOS/CoC]
Evidence: (optional but really useful)
[state 583 whole FuA alliance got zeroed by a single player, [DGG] DonkeyBallz, exploiting this bug to do it]
If replicable, how: (optional)
[stats fixed, bug fixed but troops are still dead.]
Platform: (required)
[android]
State: (required)
[583]
IGN: 54Rus
Game version no# (can be found in the lower left of load up screen - required)
[1.19.50.1918 ]
Ticket submitted in game: (required)
[827556]
dense owl
Explanation: did not receive trish fragments for upgrading level 3/ trisha was General before upgraded.
Evidence: screenshots
If replicable, how: give me frags lol
Platform: Android, PC
State: 122
IGN: VIKKI
Game version no# 1.19.55.2913
untold cairn
[Hello, I am currently playing your mini game ( https://sos.kingsgroupgames.com/minigame/utf/index.html ). I scored 1910 yesterday and used 1 revive, my score before this revive was 1200. Yesterday I was rank 1 and I don't understand why today I'm top 9]
Evidence: (optional but really useful)
[Screenshot]
If replicable, how: (optional)
[type here]
Platform: (required)
[official PC version]
State: (required)
[567]
IGN: (required)
[MatoW]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.55.480 ]
Ticket submitted in game: (required)
[828294]```
meager zenith
The Player has the feeling that since the release of Paradise Island the March BP Drops. All troubleshooting steps are done and still the March BP are lower than before the release of Paradise Island, even tho troops have been upgraded!
The Player will aswell Monitor the marching BP through the next weeks.
Evidence:
Sadly the Player has no Screenshot of Marching BP from before Paradise Island got released.
Platform: (required)
Android
State: (required)
688
IGN: (required)
AKA.@.Mr.MaGoo
Game version no#
V1.199.55.2913
Ticket submitted in game:
810605
819863```
whole ridge
Explanation: (required)
[hello i am playing state of survivalI also placed 6th in the Underground Shadow Exploration event that opened last week.
However, the award was not sent.. How can we solve this problem? ]
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
[Windows 10 pc And Android
State: (required)
[1187]
IGN: (required)
[UA1 Madrox]
Game version no# (can be found in the lower left of load up screen - required)
[v 1.19.55.480 ]
Ticket submitted in game: (required)
[828384]
barren sleet
Explanation: statues and decorations are missing from island and settlement
Evidence:added ss before and in less than 1 h gone
If replicable, how: just waiting to see how many they will remove
Platform: PC and Android
State: 149
IGN: Sciamachy
Game version no# 1.19.55
Ticket submitted in game: no ticket cs doesn't help f2p
meager zenith
[type bug explanation here]
RR rating score is way to high for my team. Some players have a rating of 130k and some almost 90k
Evidence: (optional but really useful)
[type here]
See Screenshot
If replicable, how: (optional)
[type here]
To adjust the rating to how it was 2 weeks ago
Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using
ioS
State: (required)
[Type your state number here]
461
IGN: (required)
[Type your IGN here]
KillerQueenMyst♡
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
V 1.19.55.1923
Ticket submitted in game: (required)
829279```
livid pier
Explanation: statues and decorations are missing from island and settlement
If replicable, how: just waiting to see how many they will remove
Platform: IOS
State:854
IGN: See
Game version no# 1.19.55
Ticket submitted in game: 829379
sacred jasper
[type bug explanation here]
Pre earnt decorations by either piad method or events leaderboard achievements were removed. A in-game mail was sent to **everyone** gifting the decorations as “decorations adjustments”. The previous decoractions were not returned on top of the gifted decoration. The effected people who had the items removed prior this update are unable to upgrade the new adjusted decoration or been identified they had these items in the first place! Now everyone has them, which is unfair!
Evidence: (optional but really useful)
[type here]
See Screenshot
If replicable, how: (optional)
[type here]
Platform: (required)
[type here - IOS, Android
State: (required)
[Type your state number here]
530
IGN: (required)
[Type your IGN here]
Island
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
V 1.19.55.1923
Ticket submitted in game: (required)
errant cape
Explanation: (required)
I just got the Hunter Maddie statue to level 7, yet i have no settlement effect.
Evidence: (optional but really useful)
[type here]
See Screenshots
If replicable, how:
Just get the statue to level 7
Platform: (required)
PC
State: (required)
1125
IGN: (required)
TLL_Zed
Game version no# (can be found in the lower left of load up screen - required)
V 1.19.60.496
abstract frigate
Explanation: (required)
[plasma mega wheel visual bug in mail for unclaimed items.]
Evidence: (optional but really useful)
[Please see screenshot]
If replicable, how: (optional)
[Yes. If you don’t claim all items before the event ends]
Platform: (required)
[IOS]
State: (required)
[530]
IGN: (required)
[island]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.60.1943 ]
Ticket submitted in game: (required)
[N/A]
thorny venture
Explanation: (required)
I just got the Hunter Maddie statue to level 10 yet i have no settlement effect.
Evidence: (optional but really useful)
[type here]
See Screenshots
If replicable, how:
Just get the statue to level 10
Platform: (required)
IOS,Andriod
State: (required)
938
IGN: (required)
Zoe
Game version no# (can be found in the lower left of load up screen - required)
V 1.19.60.1943
outer turret
Explanation:
Every time I try to access the in-game submenus, they become stuck and unresponsive, making it difficult for me to navigate through them smoothly. This began happening after the latest update.
Evidence:
[Attached screenshots]
If replicable, how: (optional)
[The issue consistently occurs whenever I attempt to open the submenus.]
Platform: (required)
[Android]
State: (required)
[1167]
In-Game Name (IGN): (required)
[N€¥$€® Wolf™]
Game Version Number (can be found in the bottom left of the loading screen - required)
[V 1.19.65.2949]
In-Game Ticket Number: (required)
[129498349]
empty drift
Explanation:
Cannot place alliance statues visual bug
Evidence:
[Attached screenshots]
If replicable, how: (optional)
Platform: (required)
[Android]
State: (required)
726
In-Game Name (IGN): (required)
MadCowDisease
Game Version Number (can be found in the bottom left of the loading screen - required)
[V 1.19.65.2949]
In-Game Ticket Number: (required)
lucid gorge
Explanation:
Can't use newbie state teleport with lvl 5 headquarters, no alliances participate in. The message with error in screenshots. I think, its after the last update problem
Evidence:
[Attached screenshots]
If replicable, how: (optional)
[When I push Go to state button, message appears "You cant move for another state now"(in my language)]
Platform: (required)
[Android, PC, iOS]
State: (required)
[1227]
In-Game Name (IGN): (required)
[Survivor.269695]
Game Version Number (can be found in the bottom left of the loading screen - required)
[V 1.19.60.496]
In-Game Ticket Number: (required)
[832312]
late cargo
Explanation: no points for wounded in cc even though I’m getting wounded on tower
Evidence: attached
iOS
State 285
In game name papa.
Ticket 833020
V1.19.60.1943
late cargo
Explanation: see above
Evidence: see above
If replicable, how: it happened for 3 rallies and other people impacted
Platform: see above
State: see above
IGN: see above
Game version no# see above
Ticket submitted in game: see above
primal smelt
Explanation: (required)
[Not getting any SOTF points from Coordinated Operation data which should be 2x points.]
Evidence: (optional but really useful)
[Please see screenshot]
If replicable, how: (optional)
[Yes.]
Platform: (required)
[Android]
State: (required)
[485]
IGN: (required)
[p00p]
finite phoenix
Explanation: Error during solo exploration in hero precinct
Evidence: see attached screenshot
If replicable, how: every time the player tries to play explorer from hero precinct, the error appears at the end of the fight. The player trying trobleshooting including but not limited to changing platforms, trying to connect to 2 different routers, restarting game, etc
Platform: multiple devices PC and Android
State: 187
IGN: Sammy
Game version no# Game up to date on both devices
Ticket submitted in game: 834572
patent garnet
Explanation:
There's a bug in raidscore which gives all players lower than exactly 3,988 raidscore it gives them all the same raidscore of 3,988 different plasmas different power all same raidscore if more than that it's normal which matchmakes smaller alliances with bigger alliances , the only player that isn't affected joined after Rr matchmaking was finished
Evidence:
See screenshots
If replicable, how:
Change raidscore back to older setting and fix some matchmaking cause we have been getting bad matches for a lot of weeks in a row with older alliances with a huge hero advantages
Platform:
Android
State:
505
IGN:
킬러 버니 KiRØ
Game version no#
v.1.19.60.2937
Ticket submitted in game:
834750
exotic meadow
bug: Transferring as a Return Player Doesn’t Work
bug explanation: the player remained inactive offline from June 2, 2023 today he returned to the game but the screen did not appear to change the state, in his other accounts instead he changed the state and the event appeared.
ign:MagicMax
state: 851
Game version :the last
Platform:pc /android
ticket in game :835675
meager zenith
[The game only loads halfway then freezes displaying connection is lost error 10001]
Troubleshooting Steps done and didnt help.
Evidence: (optional but really useful)
[See screenshot]
If replicable, how: (optional)
[type here]
Platform: (required)
[Android, Google play store, OPPO 8 gigs ram, 128 gigs rom
State: (required)
[State 41 and state 361]
IGN: (required)
Damaqa777
Game version no# (version 1.19.60.2937)
Ticket submitted in game: (required)
Not possible, cause login is not possible```
unkempt talon
[azurtane heist time and collected gas frozen]
Evidence: (optional but really useful)
[will provide ss below]
If replicable, how: (optional)
[as soon as the az started, time stopped, the amount of gas also and the map kept refreshing untill the end]
Platform: (required)
[Android, Redmi Note 11 Pro g5]
State: (required)
[1009]
IGN: (required)
[Fake Axel G]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.65.2949 ]
Ticket submitted in game: (required)
[I don't have it, becsue i can't report a bug in game-your support is very confusing and plus the video can't be uploaded, because it's big]```
true elm
Explanation: (required)
PZ suddenly ended before time and could not search for PZ after.
Evidence: can’t screen shot something that’s gone!
If replicable, how: (optional)
First time seen it crash like this
Platform: (required)
IOS
State: (required)
276
IGN: (required)
Tonic
uneven mountain
The matchmaking for MM is broken, my alliance is in veteran category but was matched against 2 Master tier alliances, that double our points, is useless and impossible to compete with them!
Evidence: screenshot
If replicable, how: fix the match in this event!!
Platform: (required)
All platform is a game problem
State: (required)
629
IGN: (required)
[ICY] Nakera
Game version no# (1.19.60.2937)
[Type version number here ]
Ticket submitted in game: (required)
[Was summited in game as report and game suggestions]```
rain bridge
Explanation: (required)
Extremely inflated raid score for matching in events.
Evidence: (optional but really useful)
My raid scores for both Mining Mayhem and King of the Hill are INSANE!
If replicable, how: (optional)
It's stuck this way. It won't change.
Platform: (required)
All platforms
State: (required)
835]
IGN: (required)
Moulty
Game version no# (can be found in the lower left of load up screen - required)
v 1.19.60.496
Ticket submitted in game: (required)
321134 and 323767
dense owl
Explanation: (required)
We cannot attack, R2 not under our control, cannot set leader R2
Evidence: screenshot
If replicable, how: fix the MM omg!!
Platform: (required)
All platform is a game problem
State: (required)
122
IGN: (required)
VIKKI OGW
Game version no# (1.19.60.2937)
[Type version number here ]
bronze delta
Explanation: (required)
My three strongest heroes disappeared during mining mayhem. They were not available to use to fight which greatly affected my alliance
Evidence: video
If replicable, how:
Fix this because it is causing my alliance to lose
Platform: (required)
All platform is a game problem
State: (required)
1005
IGN: (required)
Jmac
Game version no# (1.19.60.2937)
Game is updated to latest version
limpid crow
Explanation: (required)
The developers supposedly fixed the lags in MM with the last patch (1.19.60). Surprise, they have not fixed anything. It was as laggy as it was before the patch. The only thing that changed is that more bugs have been introduced to MM.
If replicable, how: (optional)
Let the developers play MM and let them see how laggy it is.
Platform: (required)
Android (but it affects all)
State: (required)
244
IGN: (required)
Silver Hawk
Game version no# (can be found in the lower left of load up screen - required)
1.19.65.2949
fallow scarab
Explanation: (required)
MM bugs still exist and make that event almost unplayable. Newest bug: It fills up RAM very fast and it requires us to restart the game after the event to make it normal again.
If replicable, how: (optional)
I'm not programmer but I guess this has something to do with numerous bugfixes in past few weeks that broke something else.
Platform: (required)
Android (but it affects all)
State: (required)
958
IGN: (required)
Milosh
Game version no# (can be found in the lower left of load up screen - required)
1.19.65.2949
livid pier
Explanation:
[Many People get stuck in game. They claim Daily Crate and the screen of crates never closes even tapping on Cross. They all need to restart their whole game to remove the crate screen.]
Evidence:
[Attached Screenshots]
If replicable, how: (optional)
[People Don't Know Programming, Please fix it ASAP. Thank you!]
Platform:
[IOS, Android Both Platforms are affected.]
State:
[338]
IGN:
[All state People are affected]
Game version no#
[V 1.19.65.2949]
coral valve
Explanation:
[Many People get stuck in game. They claim Daily Crate and the screen of crates never closes even tapping on Cross. This started happening Tuesday and it continues to be annoying. Please I need this bug fixed quickly. Thanks.
Evidence:
[Attached Screenshots]
If replicable, how: (optional)
[People Don't Know Programming, Please fix it ASAP. Thank you!]
Platform:
[IOS, Android Both Platforms are affected.]
State:
[107]
IGN: Hannibal Smith
Game version no#
[v 1.19.65.2949]
last quartz
Explanation: (required)
I can't see which R4 registered us for Mining Mayhem and other events.
Evidence: screenshot below
If replicable, how: Fix the bugs, please.
Platform: (required):
iOS, Android
State: (required)
121
IGN: (required)
Forever
Game version no# 1.19.60.2937
Ticket submitted in game (required):
Yes
livid pier
[Players having a state tranfer event in some days in their state's but there are No events or bundles to buy transfer tickets]
Evidence: (optional but really useful)
If replicable, how: (optional)
[Players need transfer tickets to transfer states Please Fix this ASAP]
Platform: (required)
[IOS, Android]
State: (required)
[938,820 and many more states]
IGN: (required)
[VENOM]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.65.2949]
Ticket submitted in game: (required)```[After trying to change the state to send the invitations for the Transfer Event the game crashes and asks you to reconnect.]
Evidence: (optional but really useful)
If replicable, how: (optional)
[Governors are unable to send invites and this can lead to players not being able to join the state due to not receiving these invitations.]
Platform: (required)
[IOS]
State: (required)
[739 and more]
IGN: (required)
[Lisa]
Game version no# (can be found in the lower left of load up screen - required)
[V 1.19.60.1943]
Ticket submitted in game: (required) 839942```
raven kraken
Explanation: (required)
Koth rating score is way to high for me. im not even close to be a rally lead, but have 211k compare to 29k from our strongest member.
Evidence: screenshot below
To adjust the rating to how it was 4 weeks ago
Platform: (required):
official PC version
State: (required)
242
IGN: (required)
Huntеr
Game version no# 1.19.60.496
Ticket submitted in game (required):
839688
fringe swan
Explanation: (required)
Lucky card event popped up later. Daily missions were completed but we did not receive the tickets.
Evidence: (optional but really useful)
Images attached.
If replicable, how: (optional)
Other players having reported the same issue, 2x above this post.
Platform: (required)
All
State: (required)
All, Me-1090
IGN: (required)
~Major~
Game version no# (can be found in the lower left of load up screen - required)
1.19.60
Ticket submitted in game: (required)
Did not because no solution.
modest obsidian
Explanation: (required)
Lucky card event started late. Completed daily missions before event started so did not receive the tickets.
Evidence: (optional but really useful)
Images included.
If replicable, how: (optional)
Several other players reporting same issue.
Platform: (required)
ios
State: (required)
205
IGN: (required)
FAnageV
Game version no# (can be found in the lower left of load up screen - required)
1.19.60.1943
Ticket submitted in game: (required)
No ticket submitted
livid pier
Explanation: (required)
Lucky card event started late. Completed 6/7 daily missions before event started so did not receive the tickets. But also complete 7 after discovering event at billboard and no tickets given
Evidence: (optional but really useful)
Images included. I have 21 tickets from previous Lucky event. Completing daily missions You can get 22. Any card unrevealed
If replicable, how: (optional)
Several other players reporting same issue.
Platform: (required)
Android
State: (required)
1083
IGN: (required)
Strong OLy
Game version no# (can be found in the lower left of load up screen - required)
1.19.60.2937
Ticket submitted in game: (required)
No ticket submitted
hard igloo
Explanation: (required)
• When I logged on exactly after reset up until at least around 02utc the event billboard did not have "Lucky Lottery/Card" and then I logged on around 08utc and it was there but most of us have long since finished up doing our daily tasks so now I'm missing out getting any cards and I have checked inventory and it is still showing the amount I have had since the last one so please fix this asap.🙏
Evidence:
• Screen shot of what I had available to provide with such limited means so I can show event , time ,and inventory along with complete dailies
If replicable, how: (optional)
Platform: (required)
• Android
State: (required)
• 242
IGN: (required)
• ɢʀɨʍ•ֆȶǟȶɛ•ӄɨʟʟʀ
livid pier
Explanation: (required)
Multiplier doesn't work and items receives at current factor 1 even if you have multiplier 5
Evidence: (optional but really useful)
Images included.
If replicable, how: (optional)
Several other players reporting same issue.
Platform: (required)
Android
State: (required)
744
IGN: (required)
Aguilar
Game version no# (can be found in the lower left of load up screen - required)
1.19.65.2949
Ticket submitted in game: (required)
No ticket submitted
fringe swan
Explanation: (required)
Sudden lag in game after reaching Plasma 1 HQ.
I'm on a high-end PC, playing with the highest in-game settings. Everything was running smooth until today, after the moment I reached P1. Randomly the game starts lagging, specifically, frames are dropping. Be it the settlement screen, event screen, wilderness screen. I am sad.
If replicable, how: (optional)
Unknown
Platform: (required)
PC
State: (required)
1090
IGN: (required)
~Major~
Game version no# (can be found in the lower left of load up screen - required)
1.19.60
Ticket submitted in game: (required)
None.
inner quarry
Explanation: (required)
I closed setup while game was open. After that the game didn't open. I've tried all kinds of recovery ways. Switch account doesn't work. Add account not working. If I click on options it closes.
Evidence: (optional but really useful)
Video added
If replicable, how: (optional)
[type here]
Platform: (required)
PC, windows 10
State: (required)
1154
IGN: (required)
Kartal
Game version no# (can be found in the lower left of load up screen - required)
1.19.60.496
Ticket submitted in game: (required)
108410
keen token
Explanation:
333 cannot send invites although we started stage 2 as non leading state and have been non leading state for more than 3 days
Evidence:
screenshot added
If replicable, how:
click on
Events Center --> State Transfer Event --> Governor Privileges --> Exceptions --> change state number ( which is now working after the data sync error from yesterday --> type in the name --> search --> invite --> error "You cannot send invites when you are in a Leading state"
Platform:
IOS, Android, official PC version
State:
333
IGN:
Dame Du Lac
Game version no#
v 1.19.60.1943
Ticket submitted in game:
840899
fair isle
Explanation:
251 cannot send invites although we started stage 2 as non leading state and have been non leading state for more than 2 days
Evidence:
screenshot added
If replicable, how:
click on
Events Center --> State Transfer Event --> Governor Privileges --> Exceptions --> change state number ( which is now working after the data sync error from yesterday --> type in the name --> search --> invite --> error "You cannot send invites when you are in a Leading state"
Platform:
IOS, Android
State:
251
IGN:
Rule No.1 BURN
Game version no#
v 1.19.60.1943
Ticket submitted in game:
841449
tame nest
Can not craft the energy conversion units
Evidence: attached screen shots
If replicable, how: yes just go into the event
Platform: android note 9
State: 260
IGN:✻Just✻Tamms✻
Game version no# v 1.19.60.1943
Ticket submitted in game: yes (required)
[Provide your ticket number here]
840028
stark flicker
Having the bugs when turning the light mode on, and this happen on every three or two minutes
This happens not only to me, I wrote yesterday that many people simply stop coming to the TRAP, then less and less enter the game
These bugs pop up when the "light mode" is turned on, it must be turned off or transferred to the game settings so that it does not turn on automatically
Evidence:
Screenshot in below
If replicable, how:
If the game lags as badly as it does now, in a couple of minutes, many players will leave the games because of this
Platform: android/IOS
State:
777
IGN:
Ruslan_777
Game version : latest update
[type bug explanation here]
King of the Hills rating score is way to high for the Player.He is ranked with 211k. Another Player who is way stronger has 29k.
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
To adjust the rating to how it was 4 weeks ago
Platform: (required)
[type here - operating system, ie IOS, Android, official PC version *and* the device you are using
official PC Version
State: (required)
[Type your state number here]
242
IGN: (required)
[Type your IGN here]
Hunter
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ]
V 1.19.60.496
Ticket submitted in game: (required)
839688```
turbid zodiac
Explanation: (required)
no texture pink Dylan while attacking
Evidence: (optional but really useful)
Screenshot
If replicable, how: (optional)
March with Dylan
Platform: (required)
official PC version
State: (required)
781
IGN: (required)
Pain
Game version no# (can be found in the lower left of load up screen - required)
1.19.60.2949
Ticket submitted in game: (required)
[Provide your ticket number here]
final stone
Explanation: not much to explain my raid score in koth event was insanely high giving us unfair enemys in matchmaking
Evidence: (optional but really useful)
Screenshot shows daily rewards tab over backpack tab (obviously impossible situation).
If replicable, how: (optional)
Platform: PC version of funplus
State:818
IGN: Mr. Reaper
Game version no# v 1.19.60.496
Ticket submitted in game: 841673
vapid bison
King of the Hills,
1)during battle if r4 use auto assignment to building the system put people not in battle,
2)the system show always some people whit full food (1000000) but they don’t have this food,
3) whit auto assignment in building system put one players in more then 1 building
4) sometimes if I try to assign people manually doesn’t work
Evidence: (optional but really useful)
[type here] see screenshots
If replicable, how: (optional)
[type here]
Please fix the bug
Platform: (required)
IOS
State: (required)
88
IGN: Italianfury
Game version no#
V 1.19.60.496
Ticket submitted in game: (required)
livid pier
Explanation: Migo Store is not accessible even though it should be open for 7 days after the event ends.
Evidence: ss players posted shows no way to access the store.
If replicable, how:
Platform: (required)
All
State: (required)
Numerous states
IGN: (required)
Numerous players reported same issue.
Game version no# most recent
marsh canyon
Unable to access spore store, before reset the store stated it would close in 7 days, and now after reset no way to access store
Evidence: (optional but really useful)
Screen shot attached
If replicable, how: (optional)
Open the game
Platform: (required)
All devices
State: (required)
719
IGN: (required)
HoHo
Game version no# (can be found in the lower left of load up screen - required)
1.19.60.496
Ticket submitted in game: (required)
Tried to submit ticket but screenshot upload kept failing
patent umbra
Unable to access spore store, before reset the store stated it would close in 7 days, and now after reset no way to access store
Evidence: (optional but really useful)
Screen shot attached
If replicable, how: (optional)
Open the game
Platform: (required)
Android
State: (required)
869
IGN: (required)
Aurora
Game version no# (can be found in the lower left of load up screen - required)
1.19.65.2949
Ticket submitted in game: (required)
Yes, ticket submitted.
sudden juniper
Explanation:
Unable to access spore store, before reset the store stated it would close in 7 days, and now after reset no way to access store. Only Hide option are avaiable.
Evidence: Screenshot
If replicable, how:
Opening the game on different platforms.
Platform:
All devices
State:
630
IGN: (required)
Icarus Alpha
Game version no# (can be found in the lower left of load up screen - required)
1.19.65.2949
Ticket submitted in game:
844317
livid pier
Explanation: (required).
Event city maze. Chances of getting items are in imbalance. It is impossible to improve the excavator and go further. Make already a swap ( as on aviation and heroes assignment ).
Proof: (optional, but very useful)
On the screenshot you can see.
If it is possible to reproduce, how: (optional)
Make an item swap .
Platform: (mandatory)
Android
Status: (mandatory)
928
IGN: (required)
Ilya♡Kristi
No# version of the game (found in the bottom left corner of the loading screen - required)
1.19.60.2949
Ticket sent in game: (required)
844236
thorny zodiac
Explanation : freeze after a new hero is assigned to the training center
Evidence: a screenshot of a freeze has no sense
I upgrade my hero center to p9. 4 more slots available in training center. I add a new hero, acknowledge (i.e. Continue) and freeze. This happen 4 times in a row.
Platform : android. Last sos version
State 438
Ign: Hawketto
peak vale
[I cannot add a 6th hero to my Labyrinth formation due to a "data verification error" - ongoing problem since 7/21/23. Have submitted two tickets. Both have been marked complete with no resolution offered.]
Evidence: (optional but really useful)
[I've attached screenshots]
If replicable, how: (optional)
[Formation tab of Labyrinth event]
Platform: (required)
[Android - Samsung Galaxy S22 ultra]
State: (required)
[825]
IGN: (required)
[мєσωzу]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.60.2937]
Ticket submitted in game: (required)
[844329 - dated 8/14/23, 812286 - dated 7/21/23]```
steep nebula
Explanation: the settlement , intel , and some things disappear after 20-30 minutes online and sometimes daily board still there even i press the X
Evidence: (optional but really useful)
[type here]
If replicable, how :
Platform: xiaomi red mi note 8
State: (required)
182
IGN: (required)
Baby mouse
Game version no# (can be found in the lower left of load up screen - required)
[1.19.65]
Ticket submitted in game: (required)
[Provide your ticket number here]
languid jewel
Explanation: I rebooted my computer last night and tried to log into SoS this morning and I am getting a Runtime Error!
Evidence: See screenshot
If replicable, how: Yes, I have uninstalled, rebooted, reinstalled, cleaned registery, deleted file folder, etc according to the MS website to fix runtime errors.
Platform: (required)
Windows 10 pc
State: (required)
1221
IGN: (required)
Malahna
Game version no# (can be found in the lower left of load up screen - required) FunPlus Version 1.2.0.105
I am unable to get this information as i cannot log in to the game due to the runtime error
Ticket submitted in game: (required)
846310 8/15/2023 04:03
meager zenith
Explanation: (required)
Since months I just can see a black screen when I want to see the review of the battle with intel behemoth mk2
Evidence: (optional but really useful)
Attached
If replicable, how: (optional)
Every Review same thing
Platform: (required)
iOS
State: (required)
676
IGN: (required)
Yodel
Game version no# (can be found in the lower left of load up screen - required)
v 1.19.60.1943
Ticket submitted in game: (required)
809108
cold raptor
Explanation: (required)
My alliance is not accumulating any Alliance funds (gold coins). As of 4-5 days ago, we are stuck at 410 coins regardless of trap donations
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
PC, but also All versions
State: (required)
649
IGN: (required)
sm0kie
Game version no# (can be found in the lower left of load up screen - required)
PC v 1.19.60.496
Ticket submitted in game: (required)
843694
pliant pike
Glitch after using shuffle skill in feeding frenzy. Select cards shuffled but we're unavailable to use properly.
Evidence: (optional but really useful) photo attached
If replicable, how: (optional)
After a few moves, on rare occasions after using shuffle, this will occur and yoi need to close game and reopen. You will come back to a reshuffle that works.
Platform: (required)
[type here - android, s23 ultra
State: (required) 1194
IGN: (required) Squee
Game version no# (can be found in the lower left of load up screen - required) v 1.19.65.2949
Ticket submitted in game: (required) do not have as I have not been back in game.
fierce arrow
Accelerators for trop upgrades not working and wasted… on at least 9 occasions now I have used biocaps or accelerators to hasten the upgrade of my troops. On each occasion, after the upgrade it shows the total troop strength go up as a result of the upgrade (top right) but the moment I launch another upgrade the total troop strength goes back down to the original number - before the upgrade. Basically, I have lost at least 80k in biocaps, don’t know how many minutes/hours of accelerators, rss (wood and food mostly), and hours of having a stronger total troop strength.
Evidence: (optional but really useful)
Game version plus before and after pictures attached
If replicable, how: (optional)
Every time I accelerate a troop upgrade and then once the upgrade is done I launch another upgrade
Platform: (required)
IPad OS 16.6
State: (required)
794
IGN: (required)
Ghost in Shell
Game version no# (can be found in the lower left of load up screen - required)
Pls see screen capture, latest and greatest version
Ticket submitted in game: (required)
846164
brazen turret
Explanation: (required)
Not possible to upgrade Aircraft. Hangar doesn't open after tapping Hangar button.
Evidence: (optional but really useful)
Attached, video
If replicable, how: (optional)
Not possible to open Hangar at all
Platform: (required)
Android
State: (required)
964
IGN: (required)
Cromcz
Game version no# (can be found in the lower left of load up screen - required)
v 1.19.60.2937
Ticket submitted in game: (required)
841966,845536
haughty mulch
Explantation: Used 420 golden fragments in SvS Preperation on skilz for a limitless hero
No points were given.....
Evidence?
420x 3040 points = 1276800
See screen.
Platform: Android
State: 244
IGN: Bellatrix
native skiff
Explanation : Unable to build or access spore base, meaning i have no access to mushy store therefore unable to spend the remaining currency i have there.
Proof: building isn't already built and dont have option to build (screenshots)
Platform :Android
State: 970
IGN: Delinquent
meager zenith
Azurtane Heist didnt Show amount of Gas that was gathered + no Timer. After restard it shortly showed and froze again. Player couldnt get all rewards, cause he didnt know how high the gathered Gas was and how much time is left!
Evidence: (optional but really useful)
Screenshot
If replicable, how: (optional)
Platform: (required)
Android
State: (required)
86
IGN:
☆Bommelhonk☆
Game version no#
Newest Game version.
Ticket submitted in game: (required)
846844```
sharp mantle
Explanation: some items are missing in my backpack particularly statue tickets used to upgrade statues like Nanami, Lucky, Candy, etc
Evidence:
If replicable, how: (optional) I have checked my backpack and it's missing after this Ray's place missing too.
Platform: (required)
Android Xiaomi 11T
State: (required)
481
IGN: (required)
Tank
Game version no#
v 1.19.60.2937
Ticket submitted in game: (required)
847268
livid pier
Explanation: (required)
While using the Resonance hero Dylan, I do significantly lower damage. For example, I use my 7 star Kira (resonating with Colonel 3 Ash), 7 star Chloe (resonating with General Maddie and Frank), and 4 star Dylan (resonating with Colonel 4 Jeb), and I do around 500,000 damage to a level 26 plague zone matriarch. If I use the same setup, except I use just Jeb instead of Dylan who's resonating with him, then I do over 1,500,000 damage on the same level 26 plague zone matriarch. I've tested this in multiple exploration situations, and the results are repeatable. It seems like Dylan does nothing in the exploration. He has the graphics of raising his weapon and using buffs, but doesn't show any action that would make you think he's actually attacking. I've tried allowing the targets to get within melee range before doing anything. I've tried hitting targets in the top row and the main bottom row. I've tried with the target at maximum distance for Chloe and moving Kira to the front circle, as far forward as possible. I always get the same results; Dylan is disfunctional and Jeb, who he's resonating with, is working normally.
Evidence: (optional but really useful)
I don't have any additional screenshots at this time, because that'd take a lot of extra stamina to replicate the results. Please see posted photos.
If replicable, how: (optional)
Every exploration that tracks damage shows that Dylan doesn't function in exploration. I.e. plague zone explorations.
Platform: (required)
PC launcher - Current Version 1.2.0.105
State: (required)
1158
IGN: (required)
Jack Skellington
Game version no# (can be found in the lower left of load up screen - required)
Current Version 1.2.0.105
Ticket submitted in game: (required)
847460
stark flicker
Please fix this daily mission bug. Please!
I'm tired of writing every day, you can't even fix a bug. Don't developers ever read messages? They don't even consider in-game complaint messages!
Evidence:
Screenshot in below
Platform: android/IOS
IGN:
Hannibal Smith
Game version : latest update
Ticket submitted in game :
842755
livid pier
Explanation: (required)
After the removal of Ray's Place State 450 haven't recieved the 20 Casino Chips that other states have. I have Chiefs in 450, 653 and 768. 653 and 768 both recieved the compensation rewards but on in state 450.
Evidence: (optional but really useful)
Pictures (1st is state 768 and 2nd is State 450)
If replicable, how: (optional)
[type here] not sure
Platform: (required)
Official PC version Desktop PC
State: (required)
450
IGN: (required)
SƬӨRM
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ] v 1.19.60.496
Ticket submitted in game: (required)
848189
summer yoke
I encountered an issue where I selected a hero, and the screen turned black. Afterward, I pressed the "back" button, which took me to my headquarters, but I couldn't interact with anything on the screen. I had to reset the game, and to my surprise, the hero I had chosen was present.
Evidence: (optional but really useful)
A videos are attached
If replicable, how: (optional)
-
Platform: (required)
Vivo y33s
State: (required)
952
IGN: (required)
Iv×͜××͜×
Game version no# (can be found in the lower left of load up screen - required)
V.1.19.65.2949
Ticket submitted in game: (required)
I don't have any```
lilac pendant
Explanation: (required)
Wrong power for Magnus, Cardini and Grimm
Evidence: (optional but really useful)
Screenshot
If replicable, how: (optional)
[type here]
Platform: (required)
iOS
State: (required)
918
IGN: (required)
íɑʍやiℓØ
Game version no# (can be found in the lower left of load up screen - required)
V 1.19.60.1943
Ticket submitted in game: (required)
848925
livid pier
Evidence: see screenshot below
Platform: Android
State: 1070
IGN: Züleyha
Game version no#
V. 1.19.60.2937
Ticket submitted in game: 848958```
fringe swan
Explanation: (required)
Visual glitch of HQ skin - Leafy Citadel Premium.
Evidence: (optional but really useful)
Video attached.
If replicable, how: (optional)
Steam version of game.
Platform: (required)
Steam
State: (required)
1090
IGN: (required)
Major[M]
Game version no# (can be found in the lower left of load up screen - required)
1.19.70
Ticket submitted in game: (required)
None
zinc lichen
Explanation: (required)
Wrong power for all gen 7 and above heroes.
Evidence: (optional but really useful)
Screenshot
If replicable, how: (optional)
[type here]
Platform: (required)
iOS
State: (required)
891
IGN: (required)
Leroux
Game version no# (can be found in the lower left of load up screen - required)
V 1.19.60.1943
Ticket submitted in game: (required)
849145
ornate plank
Lost gold hero frags
I lost considerable amount of gold frags for 3 heroes when the new update happened. And I lost a located hero too! I would like these back please.
Heroes:
Derek - says I haven't located him yet, but I've had him for awhile now. Lost 73 frags (this is including the 10 I've lost in already locating him)
Essie- I lost 132 frags with her!!
Courtney and Diablo- I lost 17 frags
Evidence: (optional but really useful)
Screenshots located below, but they're not before and after pics. I didn't realize I needed to keep track of how many hero frags I have in screenshots.
If replicable, how: (optional)
[type here]
Platform: (required)
operating system: Android
device: Galaxy s20 Fe
State: (required)
838
IGN: (required)
VikingQueen87
Game version no#
v 1.19.60.2937
Ticket submitted in game:
849065
meager zenith
I activated state troop training buff but it also activated healing buff. On the report it shows the healing buff activated then the training buff, but I only clicked on the training buff.
Evidence: (optional but really useful)
See Screenshot
If replicable, how: (optional)
Don’t know
Platform: (required)
Used Apple iPad - IOS
State: (required)
1012
IGN: (required)
CrazyCatLady
Game version no# (can be found in the lower left of load up screen - required)
V1.19.60.1943
Ticket submitted in game: (required)
848818```
polar mulch
Player is unable to find the mushy building in the in game building menu. The player experienced the former building bug on both accounts, which has since been repaired on one account, but still has an account where she cannot find or access the building.
Evidence: (optional but really useful)
If replicable, how: (optional)
[type here]
Platform: (required)
operating system:
device: PC
State: (required) 795
IGN: (required)
mayhem
Game version no#
v1.19.60.496
Ticket submitted in game:
NONE
After update BP dropped over 60m BP. Half of generation 7+ heroes all have significantly lower BP. Conner went from over 12M BP to 4M
Evidence: (optional but really useful)
Screenshot
If replicable, how: (optional)
N/a
Platform: (required)
iOS
State: (required)
785
IGN: (required)
Ragnar Lothbrok
Game version no# (can be found in the lower left of load up screen - required)
1.19.60.1943
Ticket submitted in game: (required)
[Provide your ticket number here]```
iron prairie
Explanation: can't access achievements online
Evidence: attached image
If replicable, how: I've used the link I was sent and copy pasted links from alliance members and nothing.
Platform: IOS apple iphone 14
State: 781
IGN: zoinks
Game version no# 1.19.60.1943
Ticket submitted in game: 849954
proper temple
Explanation: can't see the PLUS icon in heroes to see where i can find their fragments
Evidence: attached image
in all missing heroes, i can not see the PLUS icon, the photo is taken after i click the LOCATE so we can see the plus icon only blink for some seconds and then nothing. The plus icon is unclickable permanently.
Platform: windows PC
State: 1207
IGN: Kissakias
Game version no# dont know where i can see this... done the today big update.
prisma basalt
[The sparkle effect for VIP remains on all screens and equal and oppositely on the right side as well.]
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[Immediately after using explorer trail.]
Platform: (required)
Android 13
State: (required)
[969]
IGN: ()
[ex.]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.70.2978]
Ticket submitted in game: (required)
[849812]```
My bp has dropped my hero power has dropped nothing works anymore, this on the back of the island BP not being reinstated previously is it worth bothering with the game anymore?
Evidence: (optional but really useful)
Submitted
If replicable, how: (optional)
N/a
Platform: (required)
iOS
State: (required)
763
IGN: (required)
Wretch and Little Wretch
Game version no# (can be found in the lower left of load up screen - required)
1.19.60.1943
Ticket submitted in game: (required)
Haven’t boot them handy but submitted for both accounts
dull glen
Explanation: (required)
In an infected fiend rally report, all behemoths belong to the same person.
In an attached case, three (1 launcher + 2 joiner) were in a rally with 6 behemoths in total, which means each had one gorilla and one t-rex, and then all 6 behemoths belonged to the same chief, Crandon, in the report.
Evidence: (optional but really useful)
Attached 6 screenshots here
If replicable, how: (optional)
Yes, replicable. I tried several times, and the same symptom.
Platform: (required)
Android on blackberry key2
State: (required)
904
IGN: (required)
Crandon
Game version no# (can be found in the lower left of load up screen - required)
1.19.70.2978
Ticket submitted in game: (required)
850043
coarse hamlet
Explanation: (required)
Minor glitch. Hero menu display Barricade upgrade status bar.
Evidence: (optional but really useful)
Screen shot
If replicable, how: (optional)
Platform: (required)
Windows 10
State: (required)
1170
IGN: ()
Game version no# (can be found in the lower left of load up screen - required)
[1.19.70.2978]
Ticket submitted in game: (required)
keen eagle
After update my heroes power has dropped.
Evidence: (optional but really useful)
Submitted
If replicable, how: (optional)
N/a
Platform: (required)
Android
State: (required)
597
IGN: (required)
CloudStrife
Game version no# (can be found in the lower left of load up screen - required)
1.19.70.2978
Ticket submitted in game: (required )
849751
versed iron
After the last update of the game, the new progress for the heroes and the new red hero fragments appeared, but the old fragments are no longer useful, It must be a bug or they must compensate that error, I have the necessary fragments to locate a hero but I can't because of the new update.
They should change the golden shards of heroes to red shards to be able to use them or else they are useless, and they continue to sell them in shops and events.
Evidence: (optional but really useful)
Attached images
If replicable, how: (optional)
[type here]
Platform: (required)
Android phone
State: (required)
869
IGN: (required)
ameDraC
Game version no# (can be found in the lower left of load up screen - required)
Attached image
Ticket submitted in game: (required)
850424
wide egret
Explanation:
Game glitches
Platform:
Android,Rog Phone 5
State 958
IGN:AVATAR
Game version: last available,updated 1h ago
cobalt bough
Explanation: can't access achievements online
Evidence: attached image, my username doesn’t appear
If replicable, how: I've used the link I was sent and copy pasted links from alliance members and nothing.
Platform: IOS apple iphone 14 pro max
State: 645
IGN: superclau
Game version no# 1.19.60
outer bolt
Observation:
iOS can’t upgrade the game while android can
Consequence:
No upgrade > no rays place > no hero frags or svs soft points > worse svs stage ranking > worse svs total points > worse svs rewards etc etc.
If the update is not released for iOS before reset I can’t see a way for you to compensate for this huge unfairness, we talking about hundreds of hero frags and millions of svs points lost.
Suggested Solution:
release updates on all platforms at the same time.
GIVE IOS RAYS PLACE BACK NOW!!!!
State number
ios
wide egret
Explanation:
Game glitches,just placed Magnus in hero appointment,and game was freeze on this till I restart that...
Evidence; attached screenshot
Platform:
Android,Rog Phone 5
State 958
IGN:AVATAR
Game version: last available,updated 1h ago
brisk cedar
Hello! For questions related to the game, you can use
https://discord.com/channels/555639568053829632/925534219780907058
https://discord.com/channels/555639568053829632/925537952652730368
https://discord.com/channels/555639568053829632/925537726223237180
This channel is for Bug Reports that follow the correct format. The format is located in the pins of this channel, and https://discord.com/channels/555639568053829632/1100554115643355197
If you need any help, please don't hesitate to ask. 
gilded forum
Explanation: after transfer, all feeding frenzy progress disappears, despite packs purchased and games completed, requiring transferrees to either play catch-up, or miss out on the statue rewards because the packs purchased weren’t reimbursed, and completed games that would rank them weren’t transferred
Platform: iOS
State: (880)
IGN: (FF)
Game version no# v 1.19.60.1943
Ticket submitted in game: #848116
Explanation: Android received update, while iOS hasn’t. At the same time the rewards for SOTF have changed giving all transferees a disadvantage as the first 3 days of SOTF were missed.
Platform: iOS
State: (880)
IGN: (FF)
Game version no# v 1.19.60.1943
empty drift
Explanation: I apparently owe 2 diamonds. Nothing in game has ever cost 2 cents and I've never even used diamond store.
Consequence: it wants me to buy 500 diamonds to repay the two. And then I will have 498 which means I have to buy another 500. And repeat...
Platform: android
State: 726
Ign: MadCowDisease
Game version: this latest POS
lusty cipher
iOS user: come on devs what is going on ??? Explanation: Like it even needs explained but here goes. Once again, like every single update, the devs decide to screw everything up due to under qualified people.
Consequence: iOS uses where unable to take part in Rays Wheel resulting in the loss of points equivalent to 150 spins. Also resulting in a loss of points from frags that we can no longer receive and use. Also a massive amount of lost potion needed for limitless on top of the fall in rankings in the leaderboard which in turn costs us again in lost rewards versus where we would have ranked. All in all this equates to millions of lost points and rewards that would have cost a lot of money to buy. Zero dev has stepped forward to offer an explanation due to the dev team being spineless weasels. Your pathetic customary compensation of bio caps and tomatoes will not cut the mustard and the community will not accept it. Compensation needs to accurately reflect what is lost and ONLY be given to iOS uses.
Platform: iOS
State: Every state with players using iOS
IGN: Every player using iOS
Game version: Don’t know anymore because the devs are backwards.
thick harness
vital wedge
manic hearth
Evidence: please see above.
If replicable, how: I have attached the current version of sos in iOS with no option to update.
IGN: ฿ł₲.Ɽ₳₦ĐⱧØɆ!
Platform: iOS
State: 864
Game version no#:
v1.19.60.1943
Ticket submitted in game: (required)
Ticket no. 851331
sage violet
Unable to claim task points from Operation Festival event. Text says "items received" however there are none and it is impossible to complete circuit repair missions
Evidence: see screenshots attached.
If replicable, how: issue occurs after simultaneous upgrades of behemoth/aircraft/hero appointment/badges (we have SvS)
Platform: Android. OnePlus 10 pro
State: 165
IGN: Anne Stezia
Game version no# 1.19.70.2978
No ticket was created.
fathom fjord
Explanation: Battle power decreased after updating game
Consequence: Battle power was close to 306M but after updating the game its reduced to 295M. Grimm had power over 9M and now it's only 4.5 M
Platform: Android
State: 937
Ign: Loyce Street
Game version: v 1.19.70.2978
Ticket Id.: 851394
formal topaz
Explanation: Everytime I Speedup My Research This Happen And Stuck Cant Event Click The Exit Button And Force Me To Back The Game
Evidence: Screenshot
If replicable, how: Issue Started When Update And Pearl Event Started
Platform: Windows 10
State: 1223
IGN: Asta
Game version no# v 1.19.70.2978
Ticket submitted in game: No Ticket Submitted
And Added Teleporting In Settlement Or In Island Kinda Laggy And Can Be Stuck In Black/White Screen Make My Game Stops
hexed parcel
Explanation: Battle power decreased after updating game
Consequence: Battle power was close to 865 M but after updating the game its reduced to 807 M.. Gen 7 heroes and above have decreased more thn 5 M power..
Platform: Android 12
State: 783
Ign: Erikana
Game version: v 1.19.70.2978
Ticket submifted in game : 851736
candid temple
Explanation: After update Grimm is stuck and can't upgrade
Evidence: No option to level up to elite
If replicable, how: (optional)
[type here]
Platform: Android. Moto E4
State: 955
IGN: Diamond Bill
Game version: v 1.19.70.2978
Ticket submitted in game: not submit
fervent sapphire
Explanation: compensation
Consequence: Points equivalent to 150 spins of rays wheel lost in svs prep and sotf. Points that would ultimately make a final difference between reward tiers in final ranking resulting in lost rewards. Also in some cases the final deciding factor in which state you will fight in svs as I’ve seen some close prep stages in my time. A result that could leave a state without a governor and the buffs that come with that should the outcome go against as a result of lost points.
Evidence: In the below image is the compensation FunPlus think is acceptable for all those lost rewards. Rewards that would cost a lot of money in bundles to replace. This is discrimination against half of the community whilst the other half enjoyed being able to benefit.
Footnote: After updating a long overdue update, rays wheel is available for day 4 and 5 but is not part of day 4 and 5 prep stage/sotf. As a matter of fair play, this should be an inclusion into day 5 so lost points can be regained but only available to iOS users. This will make the below compensation less disgusting but still a kick in the teeth to every user in the game and the developers should be utterly ashamed of themselves.
State: All states
Platform: iOS
IGN: All iOS uses
Game version: v 1.19.70.2978
raw sable
Explanation: After update Grimm is stuck and can't upgrade
Evidence: No option to level up to elite
If replicable, how: (optional)
[type here]
Platform: Android 12,POCO X3 NFC
State: 878
IGN: Little Snail
Game version: v 1.19.70.2978
Ticket submitted in game: not submit
bold linden
Unable to claim task points from Operation Festival event. Text says "items received" however there are none and it is impossible to complete circuit repair missions
Evidence: see screenshots attached.
If replicable, how: issue occurs after simultaneous upgrades of hero appointment/behemoth and recycling badges and hero gear parts/designs
Platform: iOS
State: 829
IGN: Evil Ana
Game version no# 1.19.70.2978
No ticket was created.
eternal harness
Explanation:
Unable to claim task points from Operation Festival event. Text says "items received" however there are none and it is impossible to complete circuit repair missions
Evidence: see screenshots attached.
If replicable, how: issue occurs after simultaneous upgrades of hero appointment/behemoth and recycling hero gear parts/designs
Platform: iOS and PC Version
State: 924
IGN: The Punisher
Game version no# 1.19.70.2978
No ticket was created.
ruby oxide
Unable to claim task points from Operation Festival event. Text says "items received" however there are none and it is impossible to complete circuit repair missions
Evidence: see screenshots attached.
If replicable, how: issue occurs after simultaneous upgrades of behemoth/aircraft/hero appointment/badges (we have SvS)
Platform: IOS
State: 407
IGN: ꧁༺Hope ༻꧂
Game version no# 1.19.70.2978
No ticket was created.
tawdry ocean
Good afternoon, after yesterday's game update all my hero generals lost 2,5 times from the state before game update, total account strength rating lost 110000000 strength. I am now weaker than plasma 8 and so several people in our. Screenshot attached
Platform: Android
State:685
IGN:★A®Tem★
Game version no#1.19.70.2978
tacit whale
Evidence: I'm not sure what's happend with the heroes in the new update but things aren't matching up. This is from a friend's account on the left post update and mine on the right. My hero (the LTC II) is far higher ranked and has maxed skills and yet half the battle power now of a Major II. I also dropped 95m bp and my march power is halved.
If replicable, how: My newer gen heroes
Platform: PC/IOS
State:603
IGN: Alanna
Game version no#1.19.70.2978
Ticket #: 852285
cerulean summit
Explanation: My hero, Derek and Bingo, is stuck with hero completion. It cannot be upgraded with old materials, also no new exploration tasks at the moment.
Evidence: No option to rank up to Elite, no compensated materials
If replicable, how: (optional)
[type here]
Platform: IOS 16.6
State: 862
IGN: DD ★
Game version: v 1.19.70.2978
Ticket submitted in game: 853509
Edit* more details and submitted ticket number. My hero rank is solved.
dry belfry
Unable to claim task points from Operation Festival event. Text says "items received" however there are none and it is impossible to complete circuit repair missions
Evidence: see screenshots attached.
If replicable, how: issue occurs after simultaneous upgrades of behemoth/aircraft/hero appointment/badges (we have SvS)
Platform: IOS
State: 521
IGN: Ann!e
Game version no# 1.19.70.2978
No ticket was created.
honest wren
My Gen7 to 9 hero power is nerfed after yesterday’s hero completion patch.
Evidence: (optional but really useful)
See screenshot of Hank
If replicable, how: (optional)
It’s all my 7 to 9 heroes
Platform: (required)
iOS. I have updated to v70 and no change
State: (required)
823
IGN: (required)
Mimmi
Game version no# (can be found in the lower left of load up screen - required)
1.19.70.1978
Ticket submitted in game: (required)
850956
covert jolt
Unable to claim task points from Operation Festival event. Text says "items received" however there are none and it is impossible to complete circuit repair missions
Evidence: see screenshots attached.
If replicable, how: issue occurs after simultaneous upgrades of hero appointment/behemoth and recycling badges and hero gear parts/designs
Platform: iOS
State: 797
IGN: REDisRETIREDFKG
Game version no# 1.19.70.2978
No ticket was created.
torn ibex
Explanation : The New Event bugged and i can’t receive my tickets
Evidence : i have screenshot
Platform : Iphone , IOS latest update
State : 862
IGN : KE(n)L
Game version : no # 1.19.70.2978
brisk urchin
Unable to claim task points from Operation Festival event. Text says "items received" however there are none and it is impossible to complete circuit repair missions
Evidence: see screenshots attached.
tawdry ocean
@tacit whale у меня аналогичная проблема смотри пост выше твоего
left moss
Explanation : Garrison Heroes do not work. Game using the heroes of the stats giver instead of the garrison leader!
Evidence : game replay/screenshots
Platform : Iphone , IOS latest update /Android
State : 273
IGN : .Aurora.
Game version : no # 1.19.70.2978
Visual bug in report as well where stats overview shows the stats of the garrison heroes even tho it used the ones of the stats giver
fallen swallow
Explanation : The New Event bugged and i can’t receive my tickets
Evidence : i have screenshot
Platform : Android
State : 793
IGN : ☣️ZOMBIELAND☣️
Game version : no # 1.19.70.2978
uneven mountain
Explanation: (required)
My Gen7 to 9 hero power is nerfed after yesterday’s hero completion patch. Also general battle power of my account and several others from my alliance lost around 100M or more! Without having hospitals or enlistment office.
Evidence: (optional but really useful)
Check all the complains AND FIX THIS MESS!!
If replicable, how: (optional)
All 7 to 9 heroes and battle power
Platform: (required)
iOS/Android. I
State: (required)
629
IGN: (required)
Nakera
Game version no# (can be found in the lower left of load up screen - required)
1.19.70.1978
wispy zinc
Where are the limitless frags having half or maximum of purple brain
red token
Explanation : The New Event bugged and i can’t receive my tickets
Evidence : i have screenshot
Name : ✮LUCIA ✮
State : 925
Game version : no # 1.19.70.2978
zinc prism
joint exercises not working
Evidence: SS above
If replicable, how: (optional)
Platform: (required)
IOS,
State: 353
IGN: PenBear
Game version no# (can be found in the lower left of load up screen - required)
1.19.70.2978
Ticket submitted in game: (required)
[Provide your ticket number here]```
bronze ermine
Explanation : The New Event bugged and i can’t receive my tickets
Evidence : i have screenshot
Platform : Android
State : 781
IGN : ♡Cratus15✿
Game version : # 1.19.70.2978
buoyant mortar
Explanation: can't claim rewards in festival event
So therefore can't complete & claim subsequent rewards via "battle xp", or by doing circuit repairs
Evidence: see SS
If replicable, how:
Platform: Android v1.19.70.2978
State: nineteen
IGN: bennyg
Ticket submitted in game: 852533
Instantly closed of course 🤡
One of my alts is bugged like this, another could claim ok though...
Maybe because I bulk recycled a ton of mercenery beret ingredients at once on these accounts?
odd prism
The New Event bugged and i can’t receive my tickets
I have screenshot
android
HNS alliance
State : 213
DaschTiger
Updated the game
zinc prism
Horde garrison he gave zero points after update.
Evidence: (optional but really useful)
SS ABOVE
If replicable, how: (optional)
-
Platform: (required)
[type here - operating system, ie IOS, Android happened to everyone that was in hq
State: (required)
353
IGN: (required)
PenBear
Game version no# (can be found in the lower left of load up screen - required)
v1.19.70.2978
Ticket submitted in game: (required)
851933
glacial canopy
Explanation : The New Event bugged and i can’t receive my tickets
Evidence : i have video
Platform : Android
State : 98
IGN : Dynasty
Game version : # 1.19.70.2978
blissful hazel
Explanation: (required)
My Gen7 to 12 hero power is nerfed after yesterday’s hero completion patch. Also general battle power of my account
Evidence: (optional but really useful)
Can see screenshot hero of lori and please fixed this ASAP
If replicable, how: (optional)
All 7 to 12 heroes and battle power
Platform: (required)
iOS
State: (required)
603
IGN: (required)
ˢʷᵉᵉᵗB00Bies
Game version no# (can be found in the lower left of loud up screen - required)
1.19.70.1978
bleak mantle
Explanation : The New Event bugged and i can’t receive my tickets
Evidence : SS
Platform : Ios
State : 1113
IGN : Pinky
Game version : # 1.19.70.2978
bronze fiber
Explanation : The New Event bugged and i can’t receive my tickets
Evidence : SS
Platform : Android
State : 1146
IGN : KP333
Game version : #1.19.70
fringe swan
Explanation: (required)
Attempts for frenzy officer during the Operations Festival event. I've attempted it once and got the rewards but I cannot repeat it. One screen says 3 times a day, other screen says once a day. Which one is the correct information ?
Also, the one of the screen says "battle core", should have been pearls this time.
Evidence: (optional but really useful)
Snaps attached.
If replicable, how: (optional)
Present in the game.
Platform: (required)
All
State: (required)
1090
IGN: (required)
Major[M]
Game version no# (can be found in the lower left of load up screen - required)
1.19.70
Ticket submitted in game: (required)
None.
icy sentinel
Explanation: (required)
We received limitless heroes gen 7-12 yesterday, but there is no exploration path available to receive material to upgrade the heroes.
Evidence: (optional but really useful)
Pictures
If replicable, how: (optional)
[type here] ???
Platform: (required)
Android
State: (required)
753
IGN: (required)
☆☆Suuna☆☆
Game version no# (can be found in the lower left of load up screen - required)
[Type version number here ] v 1.19.70.2978
Ticket submitted in game:
852256
storm kernel
Explanation : The New Event bugged and i can’t receive my tickets
Evidence : SS
Platform : Android
State : 464
IGN : KING RABBIT
Game version : #1.19.70
slate pumice
Explanation : The New Event bugged and i can’t receive my tickets
Evidence : SS
Platform : Android
State : 333
IGN : ✧Andץ✧
Game version : #1.19.70
sage moon
Explanation : The New Event bugged and i can’t receive my tickets
Evidence : SS
Platform : ios
State : 342
IGN : Darth Maul
Game version : #1.19.70
sour pilot
Explanation : The New Event bugged and i can’t receive my tickets
Evidence : SS
Platform : Android
State : 606
IGN : Noodles
Game version : #1.19.70.2978
lunar island
Explanation : The New Event bugged, state 547 at 560 have all sentinelles and for us 517 at 530 this évent it's isnt open. It's very unfair.
They sames state had 2 states merge and us one.
I Hope they will fix this lag, sanction cheater and gave us compensation.
+
Same lag then other for broken évent
Evidence : SS
Platform : Android
State : 530
IGN : Magikcats
Game version : #1.19.70
frosty orbit
Explanation : The New Event bugged and i can’t receive my tickets
Evidence : SS
Platform : Android
State : 975
IGN : Faqua off
Game version : #1.19.70
acoustic python
Explanation:
My Gen 7 to 9 hero power is nerfed after yesterday’s hero completion patch. Also general battle power of my account and give us compensation. Have done restarting the game several times but it doesnt work.
Evidence:
Can see screenshot,please fixed this ASAP
If replicable, how :
All 7 to 8 heroes and battle power
Platform:
Android
State:
793
IGN:
Rav
Game version no#
1.19.70.1978
quartz marlin
Explanation: (required)
All Gen7 hero power and stats is dropped after yesterday’s hero completion patch. Also general battle power of my account
Evidence: (optional but really useful)
screenshot hero magnus
If replicable, how: (optional)
All gen7 heroes and stats battle power dropped
Platform: (required)
Pc
State: (required)
950
IGN: (required)
Burak
Game version no# (can be found in the lower left of loud up screen - required)
1.19.70.518
ocean canyon
Explanation : The New Event bugged and i can’t receive my tickets
Evidence : SS
Platform : Android
State : 781
IGN : ༺ɖɛʍ๏n_ฬ๏ɭŦ༻
Game version : #1.19.70
vale sparrow
Такая же проблема. Не могу забирать!
Platform: (required)
iOS
State: (required)
334
IGN: (required)
Tweety Pie
Game version
1.19.70
cyan anvil
Explanation : Error 120000 when trying to buy the 5x Bountiful Harvest Marsch Skin (Permananet) from the Festival Bazaar.
Evidence : Screenshot
Platform : Android
State : 865
IGN : b4sTy3
Game version : #1.19.70.2978
slate pumice
Explanation : The New Event bugged and i can’t receive my tickets
Evidence : SS
Platform : Android
State : 333
IGN : ✧Andץ✧
Game version : #1.19.70
cosmic forge
Explanation : The New Event bugged and i can’t receive my tickets
Evidence : SS
Platform : Android
State : 975
IGN : Phoenix!
Game version : #1.19.70
toxic frost
Explanation : The New Event bugged and i can’t receive my tickets
Evidence : SS
Platform : Android
State : 160
IGN : wachaaa
Game version : #1.19.70
livid pier
Explanation : Operation Festival - Couldn't claim rewards
Evidence : SS
Platform : Windows
State : 461
IGN : wenckman
Game version : #1.19.70
south sable
Explanation:
Unable to claim task points from Operation Festival event. Text says "items received" however there are none and it is impossible to complete circuit repair missions
Evidence: see screenshots attached.
Platform: Android
State: 670
IGN: [Simon]
Game version no# 1.19.70.2978
853352
prime adder
Explanation:
Unable to buy bountiful harvest march skin; game restart happens instead aka game error
Evidence: see screenshots attached.
Platform: Android
State: 519
IGN: [hndlr]
Game version no# 1.19.70.2978
bitter wave
Getting rewards doesn't work
prime adder
Explanation : downgrade at intel
Evidence : SS
Platform : Android
State : 519
IGN : [hndlr]
Game version : #1.19.70.2978
slate pumice
Explanation : Error 120000 when trying to buy the 5x Bountiful Harvest Marsch Skin (Permananet) from the Festival Bazaar.
Evidence : Screenshot
Platform : Android
State : 333
IGN : ✧Andץ✧
Game version : #1.19.70.2978
naive shore
Explanation : The New Event bugged and i can’t claim my rewards once limit of points is reached
Evidence : SS
Platform : Android
State : 493
IGN : Daddy Loco
Mini Loco
Game version : #1.19.70
vital trail
Explanation: (required)
1 day before update I lost 80Million of battle power. All new heroes lost power. e. g. Scope fell from 16Million down to 5.5 Million. It hasn’t been fixed with update. Still missing the bp.
Evidence: (optional but really useful)
Attached
If replicable, how: (optional)
Everytime same thing
Platform: (required)
iOS
State: (required)
676
IGN: (required)
Yodel
Game version no#
v 1.19.70.1978
Ticket submitted in game: (required)
853085
humble mauve
Explanation:
When trying to buy the appearance of the "rich harvest" march in the festival store, an error appears
Evidence: screenshot in below
Platform: Android version
State : 65
IGN:
[FROST]
Game version : 1.19.70.2978
wheat fox
Explanation:
All heroes from generation 7 and up dropped in stats and power on Wednesday and still haven’t recovered after the update. My overall BP is also affected. Ticket submitted in game and closed 5 minutes later with no explanation
Evidence:
Screenshot of Hanks stats
If replicable, how:
Gen 7, 8 and 9 heroes dropped in stats and power
Platform:
Tried on both iOS and Android
State: 794
IGN: Eva Gina
Game version no# (can be found in the lower left of loud up screen - required)
1.19.70.1978 on iOS
1.19.70.2978 on Android
stark flicker
Item info popups don't work, try to click for exchange the reward but it's doesn't take an effect so I can't exchange the stuff, Have done restarting the game in several times but doesn't work
Evidence: screenshot in below
Platform: PC version
State : 1221
IGN:
[BumbleBee]
Game version : 1.19.70.2978
Ticket submitted in game :
polar mulch
``Explanation:
Within the festival bazaar event when the player tries to purchase a March skin, an error appears, and she is kicked out of the game and forced to reconnect.
Evidence: (optional but really useful) See screenshots below.
If replicable, how: (optional)
[type here]
Platform: (required)
operating system:
device: IOS
State: (required) 459
IGN: (required)
Promote
Game version no#
v1.19.70.1978
Ticket submitted in game:
NONE
fast crag
This is bad, especially when I could keep topping up my points in the event to get more pearls and then, red gems.
I would like my hug (which seems to be the same bug of many other players, as seen on bug report channel in official discord server) to be solved and some sort of compensation.
Evidence: As shown in Screen Shoot.
If replicable, how: N/A
Platform: iOS, iPhone 12 Pro
State: 889
IGN: f e l i c i a
Game version no#1.19.70.1978
Ticket submitted in game: 853654```
rough junco
Loss of power on Cardini, Magnus and Grimm after IOS update. Main March Cardini Magnus Roxy now 25m points lower than second. Magnus was top hero over 8m now down 3m and ranks below a L1 Rusty. Stat for riders and infantry in fiend rallies down by about a third. Please fix by SvS or I miss a lot of rewards
Evidence: (optional but really useful)
Screenshots but the older one is about a week old, I have upgraded during preps since
If replicable, how: (optional)
N/A
Platform: (required)
iOS
State: (required)
938
IGN: (required)
Kizzy Bunny
Game version no# (can be found in the lower left of load up screen - required)
1.19.70.1978
Ticket submitted in game: (required)
853703
wide egret
Explanation:Broken horde,0 points in every reinforced player
Evidence; attached screenshot
Platform:
Android,Rog Phone 5
State 958
IGN:AVATAR
Game version: last available
tawdry ocean
Good afternoon, after yesterday's game update all my hero generals lost 2,5 times from the state before game update, total account strength rating lost 110000000 strength. I am now weaker than plasma 8 and so several people in our. Screenshot attached
Platform: Android
State:685
IGN:★A®Tem★
Game version no#1.19.70.2978
civic temple
Explanation:Broken horde,0 points in every reinforced player
Evidence; attached screenshot
Platform:
Android
State 1110
IGN: シン_ Hѕιɴ
Game version: last available
eternal iron
Explanation : The New Event bugged and i can’t receive my tickets
Evidence : SS/video
Platform : android
State : 480
IGN : Slater
Game version : #1.19.70
Ticket submitted in game: 854033
tribal venture
PvP numbers don't make any sense.
Evidence: (optional but really useful)
Hero skills are killing hundreds of millions of troops but there's only a few in the building you attack.
If replicable, how: (optional)
Rally an AC building.
Platform: (required)
Android Pixel 6 Pro
State: (required)
1110
IGN: (required)
Floofs
Game version no# (can be found in the lower left of load up screen - required)
Latest
Ticket submitted in game: (required)
Tickets auto close. N/A
silver knoll
Since yesterday the hero's strength and stats have dropped even after the game I updated it remains unchanged
Evidence: (optional but really useful)
Screenshot
If replicable, how: (optional)
[type here]
Platform: (required)
Android
State: (required)
945
IGN: (required)
Menma
Game version no# (can be found in the lower left of load up screen - required)
1.19.70.2978
Ticket submitted in game: (required)
854076
fleet cave
Evidence: Screenshots
If replicable, how: (optional)
[type here]
Platform: Android
State: 348
IGN: ༺Gσ∂∂ɛʂʂ✮AvA༻
Game version no: Latest
Ticket submitted in game: 854048
frosty totem
Explanation: (required)
My Gen7 to 12 hero power is nerfed after yesterday’s hero completion patch.
Overall Battle Power drop
Evidence: (optional but really useful)
Can see screenshot hero of Conor and please fixed this ASAP
If replicable, how: (optional)
All 7 to 12 heroes and battle power except for Courtney & Diablo and Grimm
Platform: (required)
iOS
State: (required)
700
IGN: (required)
funsizetiger
Game version no# (can be found in the lower left of loud up screen - required)
1.19.70.1978
Ticket submitted in game: (required)
Tickets submitted 853747, 849960 auto close, mark as completed
livid pier
Explanation: Frenzied Officers no longer give rewards, only the 1st gave one
Evidence: SS
Platform: PC
Status: 1086
IGN: oOcooltitiOo
Game version: #1.19.70
gray pivot
Explanation: (required)
Hero’s loss of power.
Overall Battle Power drop
Evidence: (optional but really useful)
See ss
If replicable, how: (optional)
On going problem
Platform: (required)
iOS
State: (required)
658
IGN: (required)
Forrest Gump
Game version no# (can be found in the lower left of loud up screen - required)
1.19.70.1978
Ticket submitted in game: (required)
Tickets submitted 850898 was told the issue was fixed I needed to restart my game… which I did 10X
854310- still processing but I’m sure i will get a bs response and the ticket will get closed bc customer support is a joke.
livid pier
After yesterday's update, the power of all the heroes of the 7th and 8th generation has decreased to 5 million.
Evidence: (optional but really useful)
Screenshots
If replicable, how: (optional)
[type here]
Platform: (required)
Android
State: (required)
885
IGN: (required)
99ways2die
Game version no# (can be found in the lower left of load up screen - required)
1.9.70.2978
Ticket submitted in game: (required)
853723
granite storm
Explanation: (required)
the festival operation event did not give me the correct points that I did, today I made many updates in the badges, This error arises because it says that I have reached the limit of task points
Evidence: (optional but really useful)
SSC
If replicable, how: (optional)
[type here]
Platform: (required)
PC and Iphone
State: (required)
893
IGN: (required)
༒☬G☬༒
Game version no# (can be found in the lower left of load up screen - required)
#1.19.70
Ticket submitted in game: (required)
854165
halcyon abyss
Explanation: (required)
Joint exercises had a 1 hit bug
Evidence:
Players went up multiple level with 2 emergency levels unlocked.
Players who were not online are now way behind while some are more advanced then they should be.
How will this be balanced put for those stuck on low levels
Platform:
I assume all
State: (required)
182
IGN: (required)
JOLLY
Game version no#
I updated to the most recent
Ticket submitted in game:
No
heady anchor
Explanation: (required)
[the carnival was turned on for us a day later, we can't fight for the top 10 places, because the tasks are not active yet]
Evidence: (optional but really useful)
[1 screen 571 state, 2 screen 560 state]
If replicable, how: (optional)
[type here]
Platform: (required)
Android, official PC version
State: (required)
[571]
IGN: (required)
[CmEpTb]
Game version no# (can be found in the lower left of load up screen - required)
[v 1.19.70.518 ]
Ticket submitted in game: (required)
[854438]
rapid panther
Explanation: Unable to claim task points from Operation Festival event. Text says "items received" however there are none and it is impossible to complete circuit repair missions
Evidence: see screenshots attached.
If replicable, how: issue occurs after simultaneous upgrades of behemoth/aircraft/hero appointment/badges (we have SvS)
Platform: IOS
State: 521
IGN: Cansu
Game version no# 1.19.70.2978
No ticket was created.
wheat estuary
Alliance members are not receiving points in horde when reinforcing other members or garrisoning HQ
Evidence: (optional but really useful)
Our rubbish scores
If replicable, how: (optional)
[type here]
Platform: (required)
Android, mobile. Bug apparent on all my devices.
State: (required)
1031
IGN: (required)
Hath No Fury
Game version no# (can be found in the lower left of load up screen - required)
Most recent one
Ticket submitted in game: None because it's useless and accomplishes nothing
thick folio
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: iOS IPhone
State: 547
IGN: •Dark~Prince•
Game version no# 1.19.70.1978
Ticket submitted in game: won’t let me as I can’t upload a video.
next oar
Explanation: Unable to claim rewards in Operation Festival due to a bug.
Evidence: Screenshot attached.
If replicable, how: Issue occurred after doing upgrades for SvS preparation stage.
Platform: PC
State: 1143
IGN: asset
Game version no#: Latest
Ticket #: 854599
next oar
Explanation: Reinforcements during Horde generate 0 points.
Evidence: Screenshots attached.
If replicable, how: Reinforce any HQ during any wave and it won't work.
Platform: PC
State: 1143
IGN: asset
Game version no#: Latest
Ticket #: 854859
kind dawn
#🐞︱bug-reporting players in state 406 were allowed to progress to lvl 200 in the tactical event, however iOS users who couldn’t update the game or those that were online missed the opportunity, the big has been fixed however lots of players haven’t been given the relevant rewards.
crimson oak
Alliance members are not receiving points in horde when reinforcing other members or garrisoning HQ
Evidence: (optional but really useful)
If replicable, how: (optional)
[type here]
Platform: (required)
Android, IOS
State: (required)
726
IGN: (required)
Green(---->)Hood
Game version no# (can be found in the lower left of load up screen - required)
Most recent one
Ticket submitted in game: yes and got answer that need to report to mods
dull pumice
Explanation:
horde not giving proper points
In game emails for horde show no damage
Evidence:
If replicable, how:
Happened on every horde email report
Platform:
iOS. Everyone in alliance seemed to have so likely across platforms
State: 1012
IGN:
♡Robot Grigster
Game version no# (can be found in the lower left of load up screen - required)
1.19.70.1978
Ticket submitted in game: (required)
855070
desert cairn
Explanation:
When killing the Frenzy Officer in the Operation Festival event, it only gave me rewards for the first one, the other 3 didn't give me any rewards I did then with a player that has the current centinels and 200x. Other playmates didn't get any rewards at all even when they joined for the first time.
Evidence: SS
If replicable, how: I can't
Platform:
Android
State:
217
IGN:
Heart
Game version no#
1.19.70.2978
Explanation:
Trap was not giving damage when starting a rally or to the strongest players best damage went to the last march with the least amount of troops in each rally
Evidence: SS
If replicable, how: I can't
Platform:
Android
State:
217
IGN:
Heart
Game version no#
1.19.70.2978
alpine spire
Explanation:
The Infectious Horde didn't give any points for Reinforcements or HQ today
Evidence: SS
If replicable, how: I can't
Platform:
PC
State:
1005
IGN:
McCaffrey
Game version no#
1.19.70.2978
icy sentinel
Explanation:
The Infectious Horde didn't give any points for Reinforcements or HQ today
Evidence: SS
If replicable, how: ??
Platform:
Android
State:
753
IGN:
☆☆Suuna☆☆
Game version no#
1.19.70.2978
Ticket submitted in game:
855526
solemn hedge
[Today no player received points in the infective horde with reinforcement or in the hq]
Evidence: (optional but really useful)
[type here]
If replicable, how: (optional)
[type here]
Platform: (required)
[IOS, Android,
State: (required)
[700]
IGN: (required)
[Stacheldrache - 73198734]
Game version no# (can be found in the lower left of load up screen - required)
[1.19.70 1978]
Ticket submitted in game: (required)
[855802]```
young moon
No rewards for Operation Festival - Brawling operation even though there are attempts left
Evidence: (optional but really useful)
If replicable, how: (optional)
Each time I tried to join an operation it gave me a no rewards message
Platform: (required)
Android Lenovo P10 tablet
State: (required)
987
IGN: (required)
Worstnightmare
Game version no# (can be found in the lower left of load up screen - required)
1.19.70.1978
Ticket submitted in game: (required)
Tried to submit in game but it crashedExplanation: (required)
Gold rescue intel giving level 2 troops
Evidence: (optional but really useful)
screenshot
Platform: (required)
IOS/PC
State: (required)
603
IGN: (required)
Alanna
Game version no# (can be found in the lower left of load up screen - required)
v1.19.70.518
Ticket submitted in game: (required)
855969
finite phoenix
Explanation: Unable to defeat level 1 of Behemoth Challenges even if the player has over the required power
Evidence: Please see attached screenshot
If replicable, how: When trying to attack level 1 Behemoth challenge
Platform: PC version
State: 127
IGN: GolfTique
Game version no# : latest version, game is up to date
Ticket submitted in game: 856012
empty drift
Explanation: no KE points
Evidence: as
Replicable by doing another rally and not getting points again
Platform: multiple
State: 726
IGN: MadCowDisease
Version: take a guess
cerulean summit
Explanation: I can’t score further in operation festival. I used coordinated operation data lll to upgrade my squadron. But I didn’t get points in operation festival with this item. And after completing daily tasks in activity tab, I didn’t receive points.
Evidence: Didn’t get any point with coordinated operation data lll also cannot score further. It’s stuck with this difficulty.
If replicable, how: (optional)
[type here]
Platform: IOS
State: 862
IGN: DD ★
Game version: v 1.19.70
Ticket submitted in game: 856269
Edit* More bug details found. I’m stuck and can’t score further.
dim rune
Explanation: no points received for using completion potion in operation event
Evidence: see the picture below
If replicable, how: just enter operation event and it doesn't work for anyone
Platform: IOS
State: 565
IGN: bobslovechild
Version: latest game version
Ticket submitted in game: 856486
coral estuary
Horde is not giving points for reinforcing others
Evidence: (optional but really useful)
Please see screenshot
If replicable, how: (optional)
[type here]
Platform: (required)
Android, oppo
State: (required)
1070
IGN: (required) Shanniebell
Game version no# (can be found in the lower left of load up screen - required)
V 1.19.702918
Ticket submitted in game: (required)
856600
austere yarrow
[All Conversion Units level 4 are disappeared old ones and new merged one]
Evidence: (optional but really useful)
[I can provide ss if needed but I'm not willing to waste more lvl 3 units just for a ss if not needed]
If replicable, how: (optional)
[I can merge 3 level 3 units but afterwards no level 4 shows up and all my level 4 are missing]
Platform: (required)
[Android Samsung S23+ with latest game version]
State: (required)
[262]
IGN: (required)
✭Icke✭o✭b✭o
Game version no# (can be found in the lower left of load up screen - required)
[v 1.19.70.2978]
Ticket submitted in game: (required)
[856546]```
tawdry ocean
Incorrectly counted damage 13.08.23 knocked out more damage than after the game update march the same heroes are the same size march on 18.08.23 even more, and the damage is twice as low. Deal with the damage!!!
Incorrectly counted damage 13.08.23 knocked out more damage than after the game update march the same heroes are the same size march on 18.08.23 even more, and the damage is twice as low. Deal with the damage!!!
Platform: Android
State: 685
IGN: ★ A®Tem★
Game version no# 1.19.70.2978
dusty otter
Totally. I can see how the developers wouldn't be able to tell they screwed up again if it's not in the right format.
ancient saffron
Explanation: (required)
Feeding Frenzy rewards not received (ranked top 50)
Evidence: (optional but really useful)
/
If replicable, how: (optional)
/
Platform: (required)
Official PC version
State: (required)
1022
IGN: (required)
Queen Valkyrie ☆
Game version no# (can be found in the lower left of load up screen - required)
V1.19.70.2978
Ticket submitted in game: (required)
857235