#GPU does not support DX12?

29 messages · Page 1 of 1 (latest)

south citrus
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Hello,
I have a Core i5-10210U with integrated UHD 620. By no means a gaming beast, but it can handle many games at Low settings. It is also supposed to support DX12.
When I downloaded a game on Steam, I tried playing it and received this error:
DirectX 12 is not supported on your CPU. try running without -dx12 or -d3d12. So, I tried adding -dx11, but the game does not support dx11.
On the other hand, Hogwarts Legacy on Epic Games plays great without issues at 720p Low with FSR. that game also requires DX12, however. Could this be a Steam issue, or is my GPU incompatible with certain DX12 games?

south citrus
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Please help with this as I want to evaluate whether this laptop can fully support DirectX

foggy junco
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Have you tried installing all the direct x runtimes

burnt wing
south citrus
south citrus
burnt wing
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@south citrus Which driver version have you installed?

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I'll look for the latest driver

south citrus
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I update the drivers every month... Also, the drivers are legacy now, so they won't provide feature updates

burnt wing
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Which game are you having trouble with?

It might need some DX12 level that isn't supported 😢

foggy junco
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Ah that would suck but I doubt the igpu would run the game well enough anyway, my i5 10310u at 40 watts barely gets by

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Depending on the laptop it might be possible to add an egpu

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Because that cpu has pretty decent cores

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I think like 4 GHz all core, it's a bit less than half an i7 10700 minus the cache and extra memory speed

south citrus
south citrus
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Hogwarts Legacy still running great 🙂

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dxdiag shows DX 12 FL 12_1

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anyways, i may have to add an egpu... Would a 3050 be good enough?

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or, i could try with my arc a770

burnt wing
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Do you already have the card? If you have to buy anything too expensive, you might want to get a new laptop.

foggy junco
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Yeah don't spend more than $200, not worth it

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And doesn't arc hate not having rebar and PCIe 4.0

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Why do you have a GPU but no PC lol

south citrus
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i do have a pc... but i need to upgrade it

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Considering buying a cheap enclosure for now?

foggy junco
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You won't find a cheap thunderbolt enclosure and don't try getting the cheapest garbage one possible, having reliability issues with egpus is pain