#Something went wrong while I was installing Graphics Drive Installer.

59 messages · Page 1 of 1 (latest)

opal spade
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Somehow Idk why it didn't worked I opened the error log and it says that the driver Intel(R) HD Graphics 630 isn't updated but everytime I update it it says the driver is up to date so does anyone knows how to fix this issue? I tried looking in official support but didn't found anything including this issue.

ruby flame
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Your graphics card isn’t compatible with the driver you’re trying to install

opal spade
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but how do i make it compatible?

ruby flame
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What are your system specs?

opal spade
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Sorry for late reply but I was sleeping

ruby flame
opal spade
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but this is the one that i literally used

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i even updated all my drivers and still doesnt work

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btw i was at school so sorry for not replying in time

ruby flame
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Hmm. Check with Lenovo. Seems like they had some tweaks for their laptop?

opal spade
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well i updated all lenovo drivers and lenovo system on their website

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but still doesnt work

ruby flame
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What’s not working?

opal spade
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the lenovo updates

opal spade
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and i updated all lenovo system and restarted the latpop but still same issue

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Here are more details

ruby flame
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What is not working?

opal spade
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it showen that Intel GPU is 0

ruby flame
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Yea that’s correct.

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You have two GPU’s, the primary one is 0, second one is 1

opal spade
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however it sometimes goes to 1% 2% 6% and then goes to 0

ruby flame
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Are you doing anything that is 3d or media decoding?

opal spade
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No but im just doing this to fix a bug in a game

ruby flame
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The integrated graphics is simply used as for display output, and low power needs. Otherwise most things are run on the 1060

opal spade
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since they say that i need to download Intel GPU and i did

ruby flame
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What is the game bug?

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The game should run on the 1060, and you should update your Nvidia GeForce drivers

opal spade
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well the latest version of NVIDIA GeForce drivers is 552.22 release date 04/16/2024

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i cheked for updates and it says no updates

ruby flame
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Ok

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What game is having issues and what is the issue?

opal spade
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The game is Sky COTL and its issue is the camera doesnt screenshot anything, i talked about this in main Sky COTL server they say i need to update drivers and i update them, i updated lenovo systems as well and added the game to NVIDIA on High Perforamnce but still the issue persists

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I even gone to NVIDIA main discord server and asked about this but no response and then to Radmin server and they say i need to access BIOS and screenshot the motherboard and finally on some community server they say i need to unistall these drivers by using DDU

ruby flame
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I’m not familiar with the game, is there an in game camera that screenshots?

opal spade
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yes

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the game has its own camera

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but in fact i just dont know if i should disable one of the GPu's or accesss BIOS

ruby flame
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No, you shouldn’t.

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Does the in game camera save to a folder?

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Or is there a key combo that needs to be pressed?

opal spade
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umm i might take a while about this

opal spade
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well umm

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i dont really know

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the game is on steam

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and the community says that the game must have GeForce experience to be able to screenshot and update the drivers

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however i did as they say but it didnt worked

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and then they say to update the Intel driver but i updated it thousand times and i also made the game on high peformance to GeForce but still nothing

opal spade
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also i asked the community about this but none of them answered so we might wait for their response

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and i will also have to restart pc for Radmin Tech Support team cuz they need to know whats my BIOS

opal spade
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alright they answered and they say NO

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i also checked it by myself several times and didnt found anything about this folder

opal spade
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So what do you think?

opal spade
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am thinking about deleting the Intel(R) HD Graphics 630 cuz NVIDIA GeForce GTX 1060 with Max-Q Design has higher number
Intel Graphics has 630 while NVIDIA GeForce has 1060
maybe this is the reason why everything didnt worked. 2 Graphics Cards on same time probably need to delete one of those however I managed to find a video about deleting drivers they gone to advanced options and pressed f4 which enables the safe mode I deleted the driver by using DDU (Display Driver Uninstaller) then I updated windows system as the video does I found out that my NVIDIA version is from 2017 which is yeah very old, idk if the issue is about 2 Graphic Cards on same time or just an old version of NVIDIA.
So what you think? Do you think I need to delete 1 of GPU's? Or enable safe mode again and deleting NVIDIA then installing the latest version?

opal spade
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Good news! I managed to bypass BIOS to download Intel Graphics Driver, right now the version of Intel Graphics Driver is up to date! Thanks for trying to help @ruby flame .

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It was all done by Sky CoTL Community