Blue screen error

[young stump]

What's your specs? When do they occur? Do you have anything overclocked?

[white lily]

I have laptop HP Victus 16
It include i5 12500h and rtx 3050 There is nothing overclocked

[young stump]

Can you attach the files?

[white lily]

While I am playing TFT game and alt tab it occur

I am gonna share with u

[young stump]

Can you attach them directly here or are they too big

[white lily]

Is it in dmp format?

I am trying

Is it okay ?

[young stump]

Will check it later on, a few hours till I am home

[white lily]

My computer's 3 usb ports are full. i use mouse keyboard and an external hard drive

[white lily]

Okay i will be waiting for reply thank u

[pine coral]

since i have ever used Victus 15 , i recommend to check and updates all of your drivers from Windows updates

Settings -> Windows Updates -> Advanced Options -> Optional Updates

[white lily]

I am using Windows 11

[white lily]

there is 2 update here

Should I do update them

[pine coral]

makesure any graphics drivers is also updated

both your Intel Iris Xe and Nvidia RTX 3050

[white lily]

I updated recent version of gpu driver today

also my cpu driver

[white lily]

I hope it will fix my error

[minor sail]

any updates i have the same problem

[white lily]

@young stump can u review dump files

this morning I have encountered Blue screen again

irql_not_less equal — dxgmms2.sys