Wanted to try the game. Can't login to my account in the launcher. Works on the website.
I'm told to send a mail to [email protected] which I did. I don't get any new verification codes. Tried to make a brand new account with a new email and was send into the same cycle of verification etc. This is my last try and im gonna give up after this...
#unable to login just installed
1 messages · Page 1 of 1 (latest)
#🚩|open-ticket is the answer for account related issues. also you can play versus AI without having an account
it is recommended to play against AI for at least a few games before playing pvp
did you see my message?
i thought i should ask him before openning ticket
mb boss
no worries. open ticket is as direct of a line to the admins/mods as you can find, which is who you need to fix this type of issue anyways
did they manage to solve his issue btw? (or does the mentor role not have access?)
that is beyond my knowledge unfortunately
alr
@shadow ridge let me know if they fix could fix your issue
i hear average response time for tickers is 24 hours, often faster. but it’s not consistent because all the staff/admins are volunteers
i see
Sorry- yes thank you I'm in contact with the support team 😉
@dawn fog After I created a ticket the correct way support fixed it for me very quickly. If you have the same problam I suggest you do what @brave wind suggested and create a ticket in https://discord.com/channels/549281623154229250/1005537149564755989