#Map texture not loading (after the update)

1 messages · Page 1 of 1 (latest)

lethal lynx
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I am temporarily downgraded to my laptop. The specs are trash, but Ive been playing without any issues over multiple days until now.

tried

  • restart
  • reinstall
  • different / lowest Graphics

Any help would be appreciated.

1.png
noble ermine
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Another one, Intel gfx as well?

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-uplog

modern briarBOT
lethal lynx
limber ivy
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I’m getting it too, Intel a770

spring turret
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that is exactly what is happaning to me

lethal lynx
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well hope @noble ermine or someone else can help out. Cause I'm addicted lol

spring turret
lethal lynx
spring turret
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no just today

limber ivy
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Yeah just today

coral jackal
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I can debug with someone, but preferably this person should be a PC "power user".

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The logs above show issues with terrain and water shaders

spring turret
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ye sound about right

rugged stump
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Yeah same problem. There are at least two other posts about this. Please help!

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@coral jackal what would you like to debug

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@coral jackal what can I try?

coral jackal
native nest
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@worldly onyx report your glitters bug here please

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Looks like the same thing

worldly onyx
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log? I think, dunno

native nest
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Also the screenshot

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And your GPU is the Intel Arc 750

worldly onyx
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Yeah, looking for it, log overrode my ctrl c

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Indeed, arc 750, also, water shaders were broken before already

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Worked fine, just water looked ugly and you couldnt see anything under it

slender shadow
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I am having the same issue.

autumn dome
spring turret
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it seems to be a rather wide spread issue

oak prairie
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Not sure what was updated, but isn t there the possibility to roll back the update until a fix is found?

native nest
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I'll just say that it looks like the recent rounds of testing for the new engine release somehow managed to not have anybody with affected Intel GPUs give any input! If you wanna help prevent that in the future, go to Channels & Roles and volunteer for the tester role (see PC Setup ones)

spring turret
worldly onyx
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Tried looking at replay. Shows another shader not loading.

spring turret
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just to make it clear it is definitely integrated graphics cards

worldly onyx
native nest
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Intel is defying expectations. There seem to have been some reports on non integrated Intel GPUs too. It's all Intel though

spring turret
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ye seems so

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because I am pritty shore most intel are intergrated

worldly onyx
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Most of the players complaining are not on integrated graphics tho.

spring turret
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IDK then

worldly onyx
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nwm, about half and half. Intel Iris XE is not the 350 I thought

coral jackal
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Does anyone have a screenshot of how terrain looked on previous engines (you should be on Intel GPU/iGPU)

spring turret
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is that what you need

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my water was always a bit buggy but i think that is just my laptop

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running porly

noble ermine
spring turret
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it has always been like that but everything els was fin until today all m mates water was fine to probs just me having a crapy laptop

slender shadow
slender shadow
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Idk why.

spring turret
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no it is just a me thing not a problem

coral jackal
slender shadow
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But this is a bit more zoomed in.

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Got this one as well.

coral jackal
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Ok, no shadows as I expected

slender shadow
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Not the best PC lol

coral jackal
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The question is if you could enable (and see) terrain shadows at all

worldly onyx
coral jackal
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Good, as in inline with my expectations

oak prairie
limber ivy
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So was it an engine update?

hexed patrol
coral jackal
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Give this exe a try:

  1. but back up the current engine binary (spring.exe)
  2. replace the current engine's binary with the attached one
  3. you won't be able to play online on this binary, so test in single player mode
  4. restore the binary from the backup
📎 spring.7z
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It was and still is a bugged Intel GPU driver

spring turret
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i know it is early and sorry if i am being annoying but is there any ruff estimate on when multiplayer mite be accessable

wise sluice
spring turret
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ok

hexed patrol
coral jackal
hexed patrol
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so now if i replace it again it should work in mp?

coral jackal
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Replace what with what

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Anyway I expect we will deploy proper hotfix tomorrow

hexed patrol
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nvm my mistake is not working again

spring turret
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ok

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what do you mean did the patch not work?

autumn dome
noble ermine
autumn dome
limber ivy
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Just an FYI

pearl bramble
slate cloak
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Intel(R) UHD Graphics 630

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A fix is underway soon

limber ivy
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Intel just release new drivers, has anyone tried with them?

sage cypress
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I have the same issue after an update. Ill hook in in the confersation and will read everything later.

limber ivy
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I just wanted to confirm, that it's not just iGPU's with the issue. Even Intel dGPU's are having the same problem. I only say this as when I opened the game it said I was using an iGPU and that'll cause the game not to work, which I'm not. I'm sure they know, I just wanted to confirm

sage cypress
# limber ivy I just wanted to confirm, that it's not just iGPU's with the issue. Even Intel d...

Thanks. I always have the notification that I have an Intel Graphics card and that its not supported. When I have a lot of units sometimes they disapear but some shadows are still there. With some zooming I get them back. Nothing to worry about.
But now the whole map is just like water, I cant see terrain or where I can put my metal extractors😂.
Ill ask a friend if he has the same issues, he has a pro gamer laptop

native nest
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Check again with the just released engine version

spring turret
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it works

atomic wind
spring turret
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yes

atomic wind
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nice

native nest
limber ivy
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That’s awesome work. Most AAA games don’t even fix ANYTHING that fast

native nest
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Most AAA game companies don't have ivand 😄

coral jackal
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I made another fix this morning, now water 4 and terrain shadows will work for Intel GPU guys. stay tuned

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You will see it once the engine version in use is updated once again

lethal lynx
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fixed btw. Thank you ❤️

sage cypress
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It works!!

oak prairie
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Water is still gone, but terrain is back

coral jackal
oak prairie
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One question, how we can test before proper release? Some people submitted as testers is it the DEV version?

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Or engine test?

wise sluice
# oak prairie One question, how we can test before proper release? Some people submitted as te...

In launcher there is "test engine" option where we push versions to test by testers.

For adhoc builds, downloading build directly from GitHub, and we have also one more source that has profiling enabled, we use https://github.com/beyond-all-reason/bar_debug_launcher

GitHub
GitHub - beyond-all-reason/bar_debug_launcher: A simple debug launc...

A simple debug launcher for testing engines, lobbies and games - GitHub - beyond-all-reason/bar_debug_launcher: A simple debug launcher for testing engines, lobbies and games

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And ofc the most advanced compiling engine yourself and test out some things this way. So it's a gradient from most convenient to less convenient

oak prairie
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Gotcha

rugged stump
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@coral jackal With the new update, my PC crashes

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Event Log showed an entry that MEMORY.DMP was created due to a crash and I opened it with WinDbg and it shows this:

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: ffffa60f328e0010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff8039ac86180, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.
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VIDEO_TDR_CONTEXT: dt dxgkrnl!_TDR_RECOVERY_CONTEXT ffffa60f328e0010
Symbol dxgkrnl!_TDR_RECOVERY_CONTEXT not found.
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SYMBOL_NAME:  igdkmdn64+16180

MODULE_NAME: igdkmdn64

IMAGE_NAME:  igdkmdn64.sys

IMAGE_VERSION:  30.0.101.1371

STACK_COMMAND:  .cxr; .ecxr ; kb

FAILURE_BUCKET_ID:  0x116_IMAGE_igdkmdn64.sys

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10
modern briarBOT
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To change name of the room you need to be boss (!boss YourAmazingNickname) and then you have to type $rename VeryCoolName Noobs Welcome

noble ermine
rugged stump
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but Windows Update does not show me any updates available

noble ermine
rugged stump
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@noble ermine thanks. I updated to latest version 31.0.101.4369

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But it's still strange that I didn't have the crashes before

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Do you think the driver has to do with the crashes? never had crashes before ever, in BAR nor in any other app

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I'm using my PC 10 hrs/day

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I got PC crash and restart only when playing BAR in the last couple of days

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It crashed again with the latest driver!

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nt!KeBugCheckEx:
fffff807`0e9fbca0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:fffffe83`98437940=0000000000000116
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I will wait for an update before playing again 😦

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Please let me know when to try it and I will report back

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Thanks!!!

coral jackal
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Driver crash reports should go to Intel not to us. Though things might improve once we update the engine.

rugged stump
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I thought you should know because it's definitely due to the latest update

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I mean the update from the couple of days before

coral jackal
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Let's wait for the update and see

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No matter what the driver should not crash like that though.

rugged stump
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But if there's a bug (memory overflow, etc), couldn't that appear like it's in the driver?

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I mean a bug in the BAR's code

oak prairie
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Yeah, was about to say the game is unplayble right now, I can count on my fingers the maps that do not crash the game

coral jackal
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Send infologs

oak prairie
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I did send in other more appropriate post yesterday, but here it is ; )

shy island
oak prairie
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yeah it is from yesterday XD

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today it updated

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still crashing

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XD

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I also posted on the Intel Support

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to see if they do something about it aswell

rugged stump
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But if there's a bug in the BAR's engine (for example, a buffer overrun which means writing data beyond the allocated memory), couldn't that appear like it's in the Intel driver? I mean the fact that the memory dump shows a call stack with the Intel driver doesn't mean it's a bug in the Intel's driver.
Also, I never had this system crashes before AT ALL, I'm using my PC 10 hrs/day.
It's__ only happening in BAR after some of the updates like a week ago (after which maps don't display properly, as described in this thread). I've been playing BAR DAILY since November 2022 and never had a system crash or any other problem__.

shy island
rugged stump
shy island
rugged stump
shy island
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i don't know, i didn't see your infolog (maybe it's in another bug report, but i can't find one)

rugged stump
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How do I get my "infolog"?

shy island
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-uplog

modern briarBOT
shy island
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and paste link here. Or just drop single infolog.txt from somewhere in game files

rugged stump
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Does the "Upload log" uploads the exact same log I see when clicking "Toggle log"?

shy island
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not exactly, i think it's a zip of 7 last infologs

rugged stump
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I see there's alot of paths in there which include the Windows username. That kind of info should not be included.

modern briarBOT
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To change name of the room you need to be boss (!boss YourAmazingNickname) and then you have to type $rename VeryCoolName Noobs Welcome

rugged stump
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C:\Users\[myuser]\..

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also, there's no Open Gl related information there

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It barely say what Windows I have

shy island
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So my goal for this conversation is to confirm that crash is something like other people with Intel graphics has. Worst option is that infolog will not have stacktrace, will be just abrupted because crash in driver and OS killed the process.

rugged stump
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After the last system crash when playing BAR, after restart, I opened the MEMORY.DMP in WinDbg. It showed me a stacktrace with the Intel driver:
#1108033530891599903 message

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Not sure if you've seen that

shy island
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And what excatly context version SDL created? (that info is in infolog). At this point i can't hold myself from joking about "install linux", or
I guess Intel could send me some A770's so we could workaround their issues (let their government pack it up as a military help to Ukraine)

rugged stump
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I wonder if me buying an actual graphics card would solve the issue and allow me to play BAR again

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or is there a good chance you think I should wait and have the bug fixed?

wise sluice
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If you don't want to share it this way, you can anonymize it yourself

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Also, when the whole system crashes, that's not BAR's fault

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That points that issue is likely driver, because if drivers and operating system do its job correctly, a misbehaving user application shouldn't be able to crash the whole system.

shy island
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I have 1 more theory:
If @rugged stump are saying it's integrated intel graphics then it could be out of VRAM (video memory). For me with low settings BAR uses on start 2.6 GB, i'm sure it may get to 3.5 GB during game or with another map.
Try lowest quality graphics setting. There're also hidden stuff that may be disabled by chat commands like /advmapshading 0 but i don't know them all or if it requires restart (or it just disables visualiaztion while memory consumption stays the same). Seems VRAM usage increased after update compared to old spring-1544

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but that's just guessing, as infolog may say (or maybe memory report is not working on intel, so it wouldn't) how much VRAM there're

main galleon
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That is a good point. Looking at the infolog above, I see that the machine has 8GB of RAM and an iGPU - that is a crash waiting to happen. 8GB of RAM on Windows 10 isn't really enough to run BAR properly even with a dedicated GPU let alone an iGPU.

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One could try shutting down every non-essential service and background process, and have BAR as the only application running. Though that would be incredibly inconvenient. Really should put more RAM into those machines if the option is available.

rugged stump
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if it helps, my machine has 32GB of RAM

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not sure how much is allocated to the VRAM

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And regarding settings, I always played with the low setting but I will try again with the lowEST

rugged stump
rugged stump
shy island
limber ivy
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I just wanted to say the water on my A770 (intel arc) seems perfect again

limber ivy
coral jackal
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Is this issue resolved with the new engine version?

rugged stump
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@limber ivy How much "Dedicated Video Memory" do you have? see my screenshot above?

limber ivy
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Yeah I’ve got the 16gb version. This game wouldn’t use more than 4 or 5gb though. I highly doubt the amount of vram has anything to do with all the texture issues

rugged stump
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So you have 16GB for "Dedicated Video Memory" ?? (Note, Im not asking for the Total Available Graphics Memory)

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Also, you're not getting any system crashes anymore? Did you get them before?

limber ivy
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The only thing that matters is the vram (16gb)

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I never had any crashes before, I just had that texture issue when they updated the engine a week ago, which are now all resolved (I have crashed once)

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Sorry I just realised you’ve got an iGPU

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Which is completely different

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I have 16gb of dedicated

rugged stump
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I should have started a new thread I think.

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thanks anyway @limber ivy

limber ivy
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They seem to know that there is currently issues with Intel iGPU’s

coral jackal
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So is it not resolved with the latest engine? I have very very old Intel iGPU and I have no known issues

rugged stump
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@coral jackal Which issue? Map loading or system crash? I think I should start a new thread as this one refers to map not loading correctly.

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I will try test again and I will create a new thread if it happens. However, I am very reluctant to try again as I don't want to have my system crash again. I can get my system in a non usable state.

coral jackal
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Map rendering

rugged stump
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Map loading was fixed for me too.

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But after that, I started getting system crashes.

coral jackal
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ok, yes please start a new thread

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Do we have anyone else besides you reproducing it?

oak prairie
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Today tonight I will check if my rendering is back

rugged stump
oak prairie
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Wasn t able to check this weekend as I wasn t home

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But I suspect like Jackie my game will keep crashing safe from a small selection of maps that are probably lighter on the video needs

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I have to check if I got answers from the Intel forum on the support ticket I opened for the driver

oak prairie
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Confirming, Water is rendered

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So in what matters about textures everything is fixed I think