Game crashes mid playing.

[sharp cloak]

My game crashes occasionally between 5~10 minute after into game. It usually happens in map with water, especially Neurope map. Once the game crashes the screen goes total black and there is nothing I can do but force reboot the PC. I don't know how to upload logs but I did submit some report through in game function. I'm playing on gaming laptop and it has i7, 16g ram, 1060.

Oh and I can't see the loading screen after last update. It's just black and game suddenly starts.

[iron cave]

Open launcher, press the Upload Log button, and paste results here

[sharp cloak]

https://log.beyondallreason.dev/logs-20230429T0516-sHLeagW2.zip

Do I need to open the individual txt and copy paste that?

[iron cave]

No, the zip is fine. Someone will look when they have the time.

Your Nvidia graphics drivers are out of date

[sharp cloak]

oh shit my laptop uses modified graphics driver from manufacturer and they haven't released new up date in a while. I'm not sure I should just update it with NVIDIA release.

[iron cave]

Drivers from the official Nvidia site are recommended

[sharp cloak]

Hi, me again. I installed official version of driver as your instruction. I sure is less often than before but it still crashes some time.

https://log.beyondallreason.dev/logs-20230506T1437-LqjXlgBy.zip I attached the log as before. Can you help me out again?

[iron cave]

[2023-05-07 00:33:51.380] [warn] [t=00:00:37.827376] Error: [ExitSpringProcess] errorMsg="minimum required OpenGL version not supported, aborting" msgCaption="ERROR" mainThread=1

It still seems like there is some kind of problem with your graphics drivers

Do you have Integrated Graphics? Is the game being launched with them instead of your Nvidia card?

[sharp cloak]

yes my laptop does have integrated graphics but I don't think I run games with them since I have disabled internal card while charging and running games. I remember this because I was trying to fix frame drop issue with other games. Since I changed the setting, I didn't have this black out issue with other games so far.

https://log.beyondallreason.dev/logs-20230507T1205-jWo3tS2x.zip just crashed 2 times in a row.

Crashes usually happens whenever I'm playing map that has naval fight in it.

[iron cave]

2 of the logs in the above zip terminate with NULL spam

This is not something I have seen before

It strongly indicates something outside of the game is forcing a crash

Is the system overheating? Is it overclocked?

[sharp cloak]

https://log.beyondallreason.dev/logs-20230510T0246-iT52v6-V.zip

another crash incident if it helps. Rejoined crashed game after rebooting and crashed again after 3 minute

[sharp cloak]

I'm not using any overclocking and GPU temp wasn't too high as well judging by the fan sound

I'll try deleting current GPU driver and reinstalling it just to be sure

[sharp cloak]

https://log.beyondallreason.dev/logs-20230510T0431-D0o6L6-j.zip yup reinstalling didn't help.

[civic fossil]

You're on a Windows system by the looks of it. What is reported in the Windows Event log around the time of the crashes?

[sharp cloak]

yes I am running my game on windows laptop. But I'm not sure where to look up the windows log

로그 이름: System
원본: Microsoft-Windows-DistributedCOM
날짜: 2023-05-16 오전 11:31:17
이벤트 ID: 10010
작업 범주: 없음
수준: 오류
키워드: 클래식
사용자: SH\현성은
컴퓨터: SH
설명:
{8CFC164F-4BE5-4FDD-94E9-E2AF73ED4A19} 서버가 요구된 초과 시간 안에 DCOM으로 등록하지 않았습니다.
이벤트 Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
<EventID Qualifiers="0">10010</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2023-05-16T01:31:17.6143322Z" />
<EventRecordID>21012</EventRecordID>
<Correlation ActivityID="{c0743e9a-8795-0006-06ce-75c09587d901}" />
<Execution ProcessID="1308" ThreadID="16236" />
<Channel>System</Channel>
<Computer>SH</Computer>
<Security UserID="S-1-5-21-352164610-4010600726-3835713791-1001" />
</System>
<EventData>
<Data Name="param1">{8CFC164F-4BE5-4FDD-94E9-E2AF73ED4A19}</Data>
</EventData>
</Event>

[formal heron]

To change name of the room you need to be boss (!boss YourAmazingNickname) and then you have to type $rename VeryCoolName Noobs Welcome

[sharp cloak]

does this help?

로그 이름: Application
원본: NVIDIA OpenGL Driver
날짜: 2023-05-16 오전 11:25:39
이벤트 ID: 1
작업 범주: 없음
수준: 오류
키워드: 클래식
사용자: 해당 없음
컴퓨터: SH
설명:
NVIDIA OpenGL Driver 원본에서 이벤트 ID 1에 대한 설명을 찾을 수 없습니다. 이 이벤트를 발생시킨 구성 요소가 로컬 컴퓨터에 설치되어 있지 않거나 설치가 손상되었습니다. 로컬 컴퓨터에서 구성 요소를 설치 또는 복구할 수 있습니다.

이벤트가 다른 컴퓨터에서 시작된 경우 표시 정보를 이벤트와 함께 저장해야 합니다.

다음 정보가 이벤트와 함께 포함되었습니다.

Unable to recover from a kernel exception. The application must close.

Error code: 3 (subcode 2)
(pid=46288 tid=46740 spring.exe 64bit)

Visit http://www.nvidia.com/page/support.html for more information.

메시지 리소스가 있지만 메시지 테이블에서 메시지를 찾을 수 없습니다

이벤트 Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="NVIDIA OpenGL Driver" />
<EventID Qualifiers="49152">1</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2023-05-16T01:25:39.4114049Z" />
<EventRecordID>18530</EventRecordID>
<Correlation />
<Execution ProcessID="46288" ThreadID="0" />
<Channel>Application</Channel>
<Computer>SH</Computer>
<Security />
</System>
<EventData>
<Data>Unable to recover from a kernel exception. The application must close.

Error code: 3 (subcode 2)
(pid=46288 tid=46740 spring.exe 64bit)

Visit http://www.nvidia.com/page/support.html for more information.</Data>
</EventData>
</Event>

[formal heron]

To change name of the room you need to be boss (!boss YourAmazingNickname) and then you have to type $rename VeryCoolName Noobs Welcome

[sharp cloak]

or maybe this one?

oh shit I forgot to change language

[civic fossil]

That looks like it. A kernel exception is pretty bad. Likely a driver or hardware issue.

You may need to reach out to NVidia support about that. They may be able to diagnose the issue a little deeper.

[viscid cairn]

Hi - I have the same error - see log below:

https://log.beyondallreason.dev/logs-20230617T1123-FasYyysu.zip

[normal dune]

Hello i have had a crash around 10 minutes in aswell if anyone could help me and look into my zip that would be great, https://log.beyondallreason.dev/logs-20230617T1853-3GfaEran.zip

[iron cave]

I don't see any crash or errors detected in your logs, they cut out suddenly as if application was force closed. Perhaps create a new thread with new logs if it happens again.

[iron cave]

[2023-06-17 19:38:53.078] [info] [t=00:15:45.517496][f=0000001] [Gaia Critters] Failed to create critter_gull
Then crash via ECONNRESET. Does this only happen for you on a specific map or any map?

[normal dune]

@iron cave I'm not sure i booted the game up and started playing it and then it crashed. Haven't had a chance to give it another go yet but i am about to boot it up now and il let you know if anything else happens however i have a funny feeling that it will keep happening randomly.

[normal dune]

@moose yep i was right half way through a game and it happened again new file upload https://log.beyondallreason.dev/logs-20230618T1704-gRCuYD7x.zip

[iron cave]

Quite a few hang detections in these logs