#got a problem spring failed with code 3489660927

1 messages · Page 1 of 1 (latest)

supple ether
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problem shows when traing to play skirmish

gaunt relic
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Could you also just in case upload last few files from logs folder in install directory? (Files named infolog with date). I want to make sure that the logs you shared contain all they should (this was changed very recently).

supple ether
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well i just instaled it

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so how do i do it ?

gaunt relic
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Perfect, thank you!

supple ether
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game reminds me a lot of total anihilation/supreme comander so would be nice to test it

gaunt relic
supple ether
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not fully get it

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what i should add and where

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meybe beter add it and send me changed file to repleace my

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then i run game and send log couse not shure what i should change

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should i add e.g after 0 or where?

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here ?

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does not respond

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usualy wait couple mins then i click it to close

dusty kayak
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@supple ether Press start match and wait, don't click anything or else Windows goes "this program is not responding, better kill it"

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If you see that "program is not responding" white screen, it's already dead.

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Any next launch after successful one with this freeze should load normally.

supple ether
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does not respond

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the moment i click start it goes silent

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and frezes

dusty kayak
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Yeah and during that freeze you're supposed to not touch anything or this happens.

supple ether
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for how long

dusty kayak
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For me usually takes about 3-4 minutes, can take way longer on slower drive and/or if antivirus is actively scanning the loaded files

supple ether
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Wow it worked it did take like 3 mins before loading screan showed up 🤣 gess need more ram meybe put it on ssd C insted of D drive

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To be fair engine looks a lot like supreme comander but game is a lot like total anihilation

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But still the loading screan should be waiting time not big lag betwen klicking start and loading screan 🤪🤣

pallid pasture
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i just got that error.

pallid pasture
dusty kayak
supple ether
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Well its alpha so its expected its powible it trays to load to many things at the same moment insted doing 1 after another

dusty kayak
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My suggestion was to delay launch by half second and pop up a message before that so it stays on screen during the freeze

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But idk if that can be done

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Not ideal solution but at least would make people figure out that they just need to wait

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Because we get many reports like this, and i bet we get even more people who don't ask for help and just give up

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@modern dune @full lake @cold crane do you guys think anything like this can be done for now?

modern dune
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I think next engine will handle this more gracefully

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And I dont know what triggers an archivescanner run

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if luaintro is even active at that point

dusty kayak
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I mean do it on chobby end BEFORE it freezes

full lake
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Zero-K does not have this problem for whatever reason

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I can click spam during first time map load and do not get a Program Unresponsive detection

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BAR run through steam still has this issue

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I can also trigger it by click spamming during the Skirmish AI stage of luaintro loading

sterile lintel
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I'm also having similar problem here with the exact same message

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After the login if I click anything the game immediatly freezes and crashes

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Does anyone know what I should do?

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Never mind, waiting couple minutes fixed it

modern dune
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Im very curious

sterile lintel
patent lance
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i solved this same error code by updating to the newest AMD drivers. I had previously been using an older 2022 driver version to fix graphics issues with my RX 570.

modern dune
patent lance
pallid pasture
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dumno if that will fix it, but that method does mitigate driver crash while playing.

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maybe it'll do something for you too?

patent lance
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thank you, i will try that when i get home

hidden elbow
full lake
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Perhaps that stacktrace beneath the access violation will be more readable to someone else

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actually, something else stands out for me

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[t=00:00:30.169018] Warning:     (8) C:\ProgramData\A-Volute\DellInc.AlienwareSoundCenter\Modules\ScheduledModules\x64\NahimicOSD.dll [0x000000000001cc35]
[t=00:00:30.169026] Warning:     (9) C:\ProgramData\A-Volute\DellInc.AlienwareSoundCenter\Modules\ScheduledModules\x64\NahimicOSD.dll [0x000000000001a232]```

Some kind of Alienware dlls keep appearing in the stacktrace
modern dune
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anticheat?

dusty kayak
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AlienwareSoundCenter

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sounds like headphones/speakers software

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Maybe some overlay from that is acting up with this engine?

patent lance
full lake
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Here's another instance of that dll appearing in a stacktrace. This time it was identified as a likely component of Alienware Command Center.

hidden elbow
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Uninstalling Alienware Command Center Seems to have fixed it--for now at least