#DirectX 12 not supported

160 messages · Page 1 of 1 (latest)

craggy flare
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its saying it wants me to "Try running without the -dx12 or -d3d12 command line argument." how do i do that?

craggy flare
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i dont have LIV

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and i do have a good enough system to run it

Have:
Processor: Intel(R) Core(TM)I7-9700K CPU @3.60GHz 3.60GHz
Memory: 48GB
Graphics: NVIDA GeForce RTX 2080 Super

granite socket
craggy flare
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Valve index

craggy flare
granite socket
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Check this

craggy flare
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ill give it a check now

craggy flare
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thats how mine looks

granite socket
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Mhm, good

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Check the game launching properties

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1 sec

craggy flare
granite socket
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Check this. It should be empty

craggy flare
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yep

granite socket
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Is it empty?

craggy flare
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yep

granite socket
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Ah, yep, I see

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Can you try to launch the game without connected VR?

craggy flare
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you want me to just uninstall steam vr for it quick or just pull cables out my headset?

granite socket
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Nope, just disconnect your VR headset

craggy flare
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alright, i uninstalled it to make sure i could refund it within the week if i couldnt get it to work so just give me a quick second

granite socket
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Sure

granite socket
craggy flare
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alright oki

craggy flare
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this is the same bug i kept getting

inner snow
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just an off the wall thought, you're not running an older atlasos are you?

craggy flare
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atlaos?

inner snow
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nvm then. its a custom build of windows, someone a while back had same issue and his version didnt have dx12 support

craggy flare
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yea no im running normal windows

inner snow
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ok right click the start button and click run, then type dxdiag and post the result

craggy flare
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yea i am now

inner snow
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display tab?

craggy flare
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which one? i have 3 screens

inner snow
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ah, i wonder if itr is trying to launch on your in built gpu

craggy flare
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is there a way to fix or check it?

inner snow
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random one, do you have a screen plugged into it, and if not can you try

craggy flare
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im not sure if i do

inner snow
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just any random tv or monitor into the hdmi port

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way back someone found they had to do this for some sw to detect the actual gpu

granite socket
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it is actually interesting

craggy flare
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nope all display port

granite socket
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@craggy flare Open NVidia control panel and screenshot it pls

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There should be setting "Launch 3D application using CUDA cores"

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Or something like this

inner snow
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ok try sopmeting in the DP if you can, probably wont help just a random tip i piked up a whileago

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or try the above 1st

craggy flare
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in here?

granite socket
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What is there?

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On the last tab

craggy flare
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this one?

granite socket
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Yep

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1 sec

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thinking xd

craggy flare
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oki sorry for this extremely confusing problem lol

granite socket
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It is fine

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Thats why I am here

craggy flare
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yea thank you so much for helping me

granite socket
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Thats weird but

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Can you try to add IntoTheRadius2.exe file as a custom game in steam and try to launch using it?

inner snow
granite socket
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Also

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Could you screenshot windows settings:
System -> Display -> Graphics -> Default graphics settings

craggy flare
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in here?

granite socket
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It should look like this

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Do you have this?

craggy flare
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is this the normal windows settings?

granite socket
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Yep

craggy flare
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actually, are you able to get into a call to make it easier?

granite socket
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Eh, not now, maybe in a few hours

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Alright, skip windows settings then

craggy flare
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oki if we dont figure it out by then im good with doing that aswell if needed

granite socket
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Easy thing then: give the game admin permissions

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Try this

craggy flare
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already tried that

granite socket
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Still not working?

craggy flare
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i tried that a while ago

granite socket
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😭

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Check your GPU drivers btw

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If they are latest

craggy flare
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should i try disable full screen optimisation?

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already did that

granite socket
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Do you have latest windows btw?

craggy flare
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yea still nope

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should be yea

granite socket
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Check if windows has any updates

craggy flare
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any time my pcs tried updating it freezes and crashes

granite socket
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Aha

craggy flare
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yea

granite socket
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Well

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It might be a windows issue then

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Your windows build is way too old

craggy flare
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its not that old

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shouldnt be at least tho

granite socket
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Well, its been 5 years

craggy flare
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ah

granite socket
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I would recommend to update windows and see if the issue resolved

craggy flare
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yea ill try to see if it will actually work for once and not crash

granite socket
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Okey. I'm waiting for an update from you

craggy flare
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oki

craggy flare
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Ok, it just refuses to update, but the thing is I’ve played other games with directx and not have this issue, but guess I’ll just not be able to play this game sadly

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Unless we can think of another possible fix

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@granite socket

granite socket
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Are those games running of DX12? @craggy flare

fringe lark
# craggy flare in here?

in this screen add ITR2 executable (Browse Button) and change than the priority to high which shows you GPU, I know other games which not start correctly on the GPU instead they are using the built in GPU on laptops (Minecraft Java edition as example) where these Steps was necessary

craggy flare
craggy flare
fringe lark
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yes cause it changes the main GPU for the application

fringe lark
craggy flare
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Alright, I’ll re-download the game when I get home from work later and try it

fringe lark
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Good Luck

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I'm keeping my fingers crossed for you that it will work

craggy flare
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Yea I am lol becuase I’ve played games with directX 12 that have worked so I don’t know why this wouldn’t

fringe lark
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some games cannot detect the GPU which can run DX12 correctly and selects GPU 0 which is on mostly then the onboard GPU, this settings should force the application to the RTX 2080 when selected which supports DX12

craggy flare
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Intresting, never knew that, thanks! Ill try it when I can and let you know if it works or not

craggy flare
fringe lark
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Desktop PC or Laptop ?

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you have three screen ?

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all connected to the graphic card ?

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or is one of them connected at mainboard ?

novel forge
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You're probably on an older version of Windows 10, please upgrade to a newer build

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That causes this issue with UE5

fringe lark
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win + r and then "winver" confirm with ender

novel forge
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Yeah check winver

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Either like that or open start menu and type winver

fringe lark
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this windows build is over three years old

novel forge
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Then yeah that's 99% likely to be the problem

craggy flare
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As I have said multiple times, I literally can’t update my pc it blue screens when done manually or a new version of windows of 10 installed even

granite socket
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@craggy flare Try to run the game in windows 8 compatibility mode

craggy flare
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like that?

craggy flare
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if so still doesnt work...

granite socket
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😦

craggy flare
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it cant be just because the update with windows right? becuase it actively says i have directX12

granite socket
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No idea at this point. You can wait for the upcoming hotfix (in a few days) and try there

craggy flare
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alright

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thanks, doesnt help i have no fucking idea what it even means by directX

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ill reinstall DirectX too to make sure its installed

fringe lark
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Sad to hear, that it is still not working 😔

What I read in some reddit/threads for the same error on UE5,
cleaning display driver with DDU and reinstalling it fresh can help,
when Windows update is not a way, cause of blue screens.

craggy flare
novel forge
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Nothing is going to fix it other than updating Windows, it's a UE5 limitation not an ITR2 one