Redon Hub Doesn't Connect to Roblox and Does not let & Return Error in Console for Create Product | Redon Tech | Page 1

drowsy canyon Jan 5, 2025, 3:17 AM

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Screenshot_2025-01-04_at_10.17.08_PM.png

faint cipherBOT Jan 5, 2025, 3:17 AM

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Support Thread

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Product Support

Please read the following

If you are experiencing problems using our products,
please provide the following information

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If you do not provide this information, we will not help you

If you have any questions feel free to ask!
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drowsy canyon Jan 5, 2025, 3:18 AM

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Everything is tunnel through cloudflare, website url shows the page and other than that-
Not sure....

dusty bolt Jan 5, 2025, 3:50 AM

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@drowsy canyon you did not follow the setup guide

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You either skipped steps or didn't read everything

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Judging off the console appearance it looks like you are using pterodactyl:
Please follow the pterodactyl setup guide https://hub.redon.tech/setup/bot/pterodactyl/setup/
(assuming it is using the Redon Hub egg)

Setup - Redon Hub Docs

Documentation for https://github.com/Redon-Tech/Redon-Hub/

drowsy canyon Jan 5, 2025, 4:25 AM

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dusty bolt <@965768174379356160> you did not follow the setup guide

I did use the egg-
I’m not sure what failed…

dusty bolt Jan 5, 2025, 4:26 AM

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Then follow the setup guide, step by step

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You didnt initialize the database

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Which means you skipped the final step on the database setup page

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Or did the run the bot step in the wrong order

drowsy canyon Jan 5, 2025, 4:29 AM

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dusty bolt Which means you skipped the final step on the database setup page

Well I think it has to do

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With the fact

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That

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My pterodactyl

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Setup

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Is a little goofy

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And

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Is a local one

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Ona raspberry pi

dusty bolt Jan 5, 2025, 4:32 AM

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It most definitely doesn't

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That error The table Tag does not exist in the current database. means that the database was never initialized

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Which means that once again, you skipped step(s) in the setup process

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Or you never even setup a database in the first place

drowsy canyon Jan 5, 2025, 4:35 AM

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dusty bolt Or you never even setup a database in the first place

Well my pterodactyl is broken so I had to manually set up the database via ssh

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So

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Hmm

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Hol on

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I bet

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Yeah hold on

dusty bolt Jan 5, 2025, 4:35 AM

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If the initial DB push didn't work, you will need to enable it again next time you restart the bot

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Just make sure to disable it before you restart the bot next time

drowsy canyon Jan 5, 2025, 4:55 AM

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dusty bolt Just make sure to disable it before you restart the bot next time

Pterodactyl problem:
Had to manually push. The switch was flipped it just didn’t do anything so idk

Game still loads out indefinitely though-

dusty bolt Jan 5, 2025, 6:53 AM

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drowsy canyon Pterodactyl problem: Had to manually push. The switch was flipped it just didn’t...

Check studio output

drowsy canyon Jan 5, 2025, 3:33 PM

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dusty bolt Check studio output

Completly empty...

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Super weird as my API shows requests

2025-01-05 00:29:03 INFO discord.gateway Shard ID None has successfully RESUMED session 3fb6435ae2f240448805362aa06e514d.
2025-01-05 00:29:03 INFO discord.gateway Shard ID None has successfully RESUMED session 3fb6435ae2f240448805362aa06e514d.
2025-01-05 03:38:37 INFO discord.gateway Shard ID None has successfully RESUMED session 3fb6435ae2f240448805362aa06e514d.
2025-01-05 03:38:37 INFO discord.gateway Shard ID None has successfully RESUMED session 3fb6435ae2f240448805362aa06e514d.
2025-01-05 04:22:07 INFO discord.gateway Shard ID None has successfully RESUMED session 3fb6435ae2f240448805362aa06e514d.
2025-01-05 04:22:07 INFO discord.gateway Shard ID None has successfully RESUMED session 3fb6435ae2f240448805362aa06e514d.
2025-01-05 06:42:15 INFO discord.gateway Shard ID None has successfully RESUMED session 3fb6435ae2f240448805362aa06e514d.
2025-01-05 06:42:15 INFO discord.gateway Shard ID None has successfully RESUMED session 3fb6435ae2f240448805362aa06e514d.
2025-01-05 10:33:19 INFO uvicorn.access 172.18.0.1:47478 - "GET / HTTP/1.1" 307
2025-01-05 10:33:19 INFO uvicorn.access 172.18.0.1:47478 - "GET /v1 HTTP/1.1" 200
2025-01-05 10:37:33 INFO uvicorn.access 172.18.0.1:49090 - "GET / HTTP/1.1" 307
2025-01-05 10:37:33 INFO uvicorn.access 172.18.0.1:49090 - "GET /v1 HTTP/1.1" 200
2025-01-05 10:37:52 INFO uvicorn.access 172.18.0.1:36174 - "GET / HTTP/1.1" 307
2025-01-05 10:37:52 INFO uvicorn.access 172.18.0.1:36174 - "GET /v1 HTTP/1.1" 200

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Yeah idk 2025-01-05 10:40:07 INFO uvicorn.access 172.18.0.1:52210 - "GET / HTTP/1.1" 307
2025-01-05 10:40:07 INFO uvicorn.access 172.18.0.1:52210 - "GET /v1 HTTP/1.1" 200

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307 is the redirect but 200 shows the successful request-

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But the game comunuously loads...

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so idk

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Got results a couple mins later

10:42:07.182 getProducts failed because HttpError: Timedout
ServerScriptService.Hub_Server:161 function getProducts
ServerScriptService.Hub_Server:207

Server - Hub_Server:161
10:42:07.182 ServerScriptService.Hub_Server:162: HttpError: Timedout - Server - Hub_Server:162
10:42:07.182 Stack Begin - Studio
10:42:07.182 Script 'ServerScriptService.Hub_Server', Line 162 - function getProducts - Studio - Hub_Server:162
10:42:07.182 Script 'ServerScriptService.Hub_Server', Line 207 - Studio - Hub_Server:207
10:42:07.183 Stack End - Studio

dusty bolt Jan 5, 2025, 9:01 PM

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drowsy canyon Got results a couple mins later 10:42:07.182 getProducts failed because HttpEr...

Studio can’t access your server

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Could you also send me your Roblox configuration

drowsy canyon Jan 5, 2025, 9:07 PM

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dusty bolt Could you also send me your Roblox configuration

Yea.

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local Settings = {}

--// Server Communication Configuration \--
Settings.ServerAddress = "https://panel.mydomain.org" -- The address to your API
Settings.APIKey = "ULC2425!" -- The API key set in your .env

--// UI Configuration \--
Settings.BrandName = "Uplegacy Companies" -- The name of the brand to be displayed
Settings.BrandImage = "http://www.roblox.com/asset/?id=13255176500" -- The icon of the brand to be displayed
Settings.AboutUs = [[
Redon Tech Is A Tech Company
You can make new lines by just hitting enter

<b>Supports rich text!</b>
https://create.roblox.com/docs/building-and-visuals/ui/rich-text
]]

Settings.FeaturedProduct = "test" -- The name of the product featured on the home page

Rich Text Markup | Documentation - Roblox Creator Hub

Rich Text Markup are simple markup tags to style sections of a string.

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Colors and what not below it

dusty bolt Jan 5, 2025, 9:09 PM

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Did u change the url?

drowsy canyon Jan 5, 2025, 9:09 PM

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dusty bolt Did u change the url?

Yea

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Thats what it is

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Mydomain.org

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I just removed for privacy

dusty bolt Jan 5, 2025, 9:09 PM

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Could you DM me the address?

drowsy canyon Jan 5, 2025, 9:11 PM

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dusty bolt Could you DM me the address?

Sent

dusty bolt Jan 5, 2025, 9:13 PM

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What’s the error you just got on the server? @drowsy canyon

drowsy canyon Jan 5, 2025, 9:14 PM

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📎 message.txt

dusty bolt Jan 5, 2025, 9:15 PM

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How did you create your products?

drowsy canyon Jan 5, 2025, 9:15 PM

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dusty bolt How did you create your products?

Through the /admin product create

dusty bolt Jan 5, 2025, 9:15 PM

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Did you use any of the import features?

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Or transfer ig is the actual name

drowsy canyon Jan 5, 2025, 9:16 PM

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dusty bolt Did you use any of the import features?

No-

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Well.

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Attempted to.

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But it failed.

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I can't verify in-game though-

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So not sure...

dusty bolt Jan 5, 2025, 9:17 PM

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Ok, do /admin products clear

drowsy canyon Jan 5, 2025, 9:17 PM

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dusty bolt Ok, do /admin products clear

Done

dusty bolt Jan 5, 2025, 9:17 PM

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And which transfer were you using?

drowsy canyon Jan 5, 2025, 9:17 PM

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dusty bolt And which transfer were you using?

Attempting Parcel.

dusty bolt Jan 5, 2025, 9:18 PM

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Ok, don’t do it again yet

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There’s a known issue with parcel migrations

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https://github.com/Redon-Tech/Redon-Hub/issues/19

GitHub

Parcel migration making attachments and tags nill instead of [] · I...

title

drowsy canyon Jan 5, 2025, 9:18 PM

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Alright.

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I gotcha.

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I'll manually move them.

dusty bolt Jan 5, 2025, 9:19 PM

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If you want to do it, you will need to make sure the database is publicly accessible and then send me the connection string so I can manually fix the problem

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Or you can manually transfer

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But if you have a huge lot of products it’s easier to have me fix it after you transfer

drowsy canyon Jan 5, 2025, 9:19 PM

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I wouldn't worry about transferring it.

drowsy canyon Jan 5, 2025, 9:20 PM

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dusty bolt But if you have a huge lot of products it’s easier to have me fix it after you t...

I have 8, and I can just have someone else do it.

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The problem I face however.

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Still persists.

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I can verify or link my account.

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In-game

dusty bolt Jan 5, 2025, 9:21 PM

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Check Roblox server output

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The api endpoints are all working fine so it should work

drowsy canyon Jan 5, 2025, 9:21 PM

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Well see

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This is the most bizzare part-

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uvicorn.access 172.18.0.1:49640 - "GET / HTTP/1.1" 307
2025-01-05 16:20:44 INFO uvicorn.access 172.18.0.1:49640 - "GET /v1 HTTP/1.1" 200
2025-01-05 16:20:50 INFO httpx HTTP Request: POST http://localhost:56575/ "HTTP/1.1 200 OK"
2025-01-05 16:20:50 INFO uvicorn.access 172.18.0.1:49650 - "POST /v1/users/0/verify/key HTTP/1.1" 201

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It sends it...

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But

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I never get it.

dusty bolt Jan 5, 2025, 9:22 PM

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One of those could’ve also been me cause I just tried it myself

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Could you check Roblox server output

drowsy canyon Jan 5, 2025, 9:22 PM

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dusty bolt Could you check Roblox server output

Still nothing

dusty bolt Jan 5, 2025, 9:22 PM

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drowsy canyon Still nothing

Send a picture please

drowsy canyon Jan 5, 2025, 9:22 PM

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No errors.
Just blank...

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But it hasn't pushed the key this time-

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So it looks like..

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It worked for you-

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Thats goofy...

dusty bolt Jan 5, 2025, 9:24 PM

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What happens when you try it from Roblox

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Like the player

drowsy canyon Jan 5, 2025, 9:24 PM

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Let me try that

drowsy canyon Jan 5, 2025, 9:24 PM

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dusty bolt What happens when you try it from Roblox

Studio Returend an HTTP timeout

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Same thing as in studii

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025-01-05 16:25:04 INFO uvicorn.access 172.18.0.1:44420 - "GET / HTTP/1.1" 307
2025-01-05 16:25:04 INFO uvicorn.access 172.18.0.1:44420 - "GET /v1 HTTP/1.1" 200

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It get's it- but doesn't POST back...

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Should I be making products first-

dusty bolt Jan 5, 2025, 9:26 PM

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You can try that but I doubt that’s the problem

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NetFail seems to suggest cloudflare is blocking the requests

drowsy canyon Jan 5, 2025, 9:28 PM

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dusty bolt You can try that but I doubt that’s the problem

No avail..

drowsy canyon Jan 5, 2025, 9:28 PM

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dusty bolt NetFail seems to suggest cloudflare is blocking the requests

Blocking the POST requests-

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How did it send one prior though...

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It sent the 201-

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2025-01-05 16:17:27 INFO 2025-01-05 16:17:31 INFO 2025-01-05 16:17:33 INFO 2025-01-05 16:17:33 INFO 2025-01-05 16:17:55 INFO 2025-01-05 16:17:55 INFO 2025-01-05 16:19:23 INFO 2025-01-05 16:19:23 INFO 2025-01-05 16:20:24 INFO 2025-01-05 16:20:24 INFO 2025-01-05 16:20:34 INFO 2025-01-05 16:20:34 INFO 2025-01-05 16:20:44 INFO 2025-01-05 16:20:44 INFO 2025-01-05 16:20:50 INFO 2025-01-05 16:20:50 INFO 2025-01-05 16:21:52 INFO 2025-01-05 16:21:52 INFO 2025-01-05 16:25:04 INFO 2025-01-05 16:25:04 INFO uvicorn.access 172.18.0.1:52344 - "GET /v1/users HTTP/1.1" 200
httpx HTTP Request: POST http://localhost:56575/ "HTTP/1.1 200 OK"
httpx HTTP Request: POST http://localhost:56575/ "HTTP/1.1 200 OK"
httpx HTTP Request: POST http://localhost:56575/ "HTTP/1.1 200 OK"
httpx HTTP Request: POST http://localhost:56575/ "HTTP/1.1 200 OK"
uvicorn.access 172.18.0.1:41046 - "GET /v1/products HTTP/1.1" 200
uvicorn.access 172.18.0.1:55146 - "GET / HTTP/1.1" 307
uvicorn.access 172.18.0.1:55146 - "GET /v1 HTTP/1.1" 200
httpx HTTP Request: POST http://localhost:56575/ "HTTP/1.1 200 OK"
uvicorn.access 172.18.0.1:58762 - "GET /v1/products HTTP/1.1" 200
httpx HTTP Request: POST http://localhost:56575/ "HTTP/1.1 200 OK"
uvicorn.access 172.18.0.1:44828 - "GET /v1/tags HTTP/1.1" 200
uvicorn.access 172.18.0.1:49640 - "GET / HTTP/1.1" 307
uvicorn.access 172.18.0.1:49640 - "GET /v1 HTTP/1.1" 200
httpx HTTP Request: POST http://localhost:56575/ "HTTP/1.1 200 OK"
uvicorn.access 172.18.0.1:49650 - "POST /v1/users/0/verify/key HTTP/1.1" 201
uvicorn.access 172.18.0.1:47434 - "GET / HTTP/1.1" 307
uvicorn.access 172.18.0.1:47434 - "GET /v1 HTTP/1.1" 200
uvicorn.access 172.18.0.1:44420 - "GET / HTTP/1.1" 307
uvicorn.access 172.18.0.1:44420 - "GET /v1 HTTP/1.1" 200

dusty bolt Jan 5, 2025, 9:32 PM

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The /0 was me

drowsy canyon Jan 5, 2025, 9:33 PM

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Oh

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Well then-

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Idk

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Should the end connector of cloudflare carry an HTTPS://

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?

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Nope-

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has to be http or invalid request-

dusty bolt Jan 5, 2025, 9:36 PM

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Works fine for me

drowsy canyon Jan 5, 2025, 9:36 PM

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dusty bolt Works fine for me

How did you-

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Like

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The code and all?

dusty bolt Jan 5, 2025, 9:36 PM

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All I did was put the address you sent

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and the api key

drowsy canyon Jan 5, 2025, 9:36 PM

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dusty bolt and the api key

How did you get that-

dusty bolt Jan 5, 2025, 9:36 PM

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drowsy canyon How did you get that-

you sent it lol

drowsy canyon Jan 5, 2025, 9:37 PM

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dusty bolt you sent it lol

oop-

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mb

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thats..

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huh

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well

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idk

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its works now

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thank you

dusty bolt Jan 5, 2025, 9:38 PM

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yep

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and if u dont like those colors

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I would just copy the config from a different settings file

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There are some bugs on the current published RBXMs

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https://github.com/Redon-Tech/Redon-Hub/tree/main/roblox/configs

GitHub

Redon-Hub/roblox/configs at main · Redon-Tech/Redon-Hub

Redon Hub is a Roblox Product Delivery Bot (AKA Hub), it is designed to be as useful as other hub systems such as myPod, Parcel, and more while being 100% free and open source. - Redon-Tech/Redon-Hub

drowsy canyon Jan 5, 2025, 9:38 PM

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Alright.

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Thank you

dusty bolt Jan 5, 2025, 9:38 PM

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which honestly may have been the cause, but I am not sure

drowsy canyon Jan 5, 2025, 9:39 PM

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I appreciate it.

dusty bolt Jan 5, 2025, 9:39 PM

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since the version I sent u is a patched version I havent released outside of the support forums yet

drowsy canyon Jan 5, 2025, 9:39 PM

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dusty bolt since the version I sent u is a patched version I havent released outside of the...

Ah thank you.

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Well

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It all appears to function now.

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Thank you.

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That is the goofiest thing I've seen in a while lol

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Colors...

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Sounds like roblox.

dusty bolt Jan 5, 2025, 9:40 PM

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wdym, u dont like the colors 😭?

drowsy canyon Jan 5, 2025, 9:40 PM

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dusty bolt wdym, u dont like the colors 😭?

No no.
the fact that roblox broke it.

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over colors

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The colors are actually nice.

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They fit with my branding.

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I think imma keep them.

dusty bolt Jan 5, 2025, 9:41 PM

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well I didnt make them, but I just love that color scheme, I have everything on it lol

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https://catppuccin.com

Catppuccin

A soothing pastel theme for the high-spirited! We are a community-driven color scheme, perfect for coding, designing, and more. Explore our color palettes, discover our wide range of ports, and view our vibrant community.

drowsy canyon Jan 5, 2025, 9:41 PM

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Its nice.

#Redon Hub Doesn't Connect to Roblox and Does not let & Return Error in Console for Create Product

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