Cause here is just a place to shout at
#Giving up the idea of we can impact the game trough here
dusk sluice
shell echo
1- Yes. It REALLY feels that way.
2- They DO technically listen to us sometimes. It's just that when they do, they make an intentional point of not directly acknowledging the feedback that informed their decisions (also, then going out of their way to address NA/EU feedback is definitely rare)
3- I suspect our feedback likely gets rolled in with KR feedback, so it DOES serve a role, but it literally is just weighed at 1/10 the value of KR.
If Nexon does something unpopular, and both KR and NA/EU hate it and give their feedback, our feedback is being considered, but KR is giving 10x the feedback on the same subject, so it naturally will feel less significant. But it does still matter. I view it like elections. NA is one person in an 11 person electorate. Most of the time, when we vote with KR, the change was going to happen anyways, when we vote against KR, we are outnumbered, and our vote is inconsequential, but when thing are a bit unclear and divided, we can act as an additional influence, somewhat like a tiebreaker.
I do believe though, that they should make an effort to directly acknowledge NA/EU, just so we FEEL heard. We know we don't matter as much, but if they at least acknowledged us more directly, we wouldn't feel IGNORED so much.
real geyser
Even if it gets forwarded there's ZERO evidence that it actually happens. Imagine if we had someone that would communicate with us and mention what's been forwarded or not. Idk we could even give this role a name like Community Manager.
shell echo
Yeah that's what I'm saying. Even though it likely matters somewhat. We get no acknowledgement that it matters at all.
And I will say that the Community Manager DOES actually engage with our feedback, and informs us that Nexon is aware (and I greatly appreciate his service to us).
But the problem is that no official communications address our feedback, even if the changes are made as a direct result of them.
pastel condor
There's also the matter that they are in the process of making a new version of the game, so likely this version is of a low priority on a whole.
I've already given up on this version, them requiring us to download the whole damn thing every client update was just the last straw for me, so I uninstalled. I still lurk in Discord a bit though.
pastel condor
3- I suspect our feedback likely gets rolled in with KR feedback, so it DOES ser...
From what I've seen in other games, some Korean players can get cranky if they think the devs are listening to global players. Only notable exception I can think of is The First Descendant, although last I saw of Nexon's financial info, global players were spending more than Korean players with that game.
lofty quartz
There's also the matter that they are in the process of making a new version of ...
just so you know the updates were lowered again, mostly up to 3gb now ... at least something
burnt moss
It was. Because they heard us.
The main issue here, as was already discussed in another thread.
Is the lack of acknowledgement that a change in the game was done through our feedback.
But there are cases where the timeline coincide so much as it cannot really be dismissed as our feedback being the cause of a change. Like, the survey they did where we complained again about the redeemers cinematics that were unskippable. Well they are gone now.
I don't have every cases in mind atm, but there were more such cases.
We are being heard, just never acknowledged
lofty quartz
We are being heard, just never acknowledged
that's a big problem tho
even if adding a sentence to the patch notes "as requested, we changed X" would be better
now it all feels coincidential
burnt moss
I don't think it's that big a deal. But that would be nice to know yes, when our wish appear in the game.
I believe that is a feedback that was given by the CM to their KR correspondants. (regarding the other thread on this same topic like a week ago)
shell echo
even if adding a sentence to the patch notes "as requested, we changed X" would ...
Yup, that's been my view of the matter for a while now. The fact that we feel so ignored is becoming a really big problem, when literally just crediting our feedback in the changes they are ALREADY making would help alleviate the issue.
pastel condor
just so you know the updates were lowered again, mostly up to 3gb now ... at lea...
I can't be bothered to download the game again, besides, even if they are making at least more proper updates now, they could always change their minds again, and I've moved on to other things anyhow.
pastel condor
We are being heard, just never acknowledged
As I noted, from what I've seen in other games, some Korean players can get cranky if they think the devs are listening to global players. In the odd Q&A I've seen for other games, Korean players may even directly ask if X was done because of global players. Then while it was a Chinese company, over in Honkai Impact 3rd some years back, Chinese players threw a fit because global players got an event, they didn't, so they got our event removed, with all traces of it deleted, then they were given an apology reward about six times the size global players were given.
It just seems that some get so fixated on the idea they, and only they should be listened to, that even the hint that they aren't seen as the all important existence, through throw a fit. Then if that group is their main profit source, companies get real paranoid that said group may start spending less, so do whatever they can to avoid that, which means we basically don't exist, unless we out spend the other regions.
rigid quest
solar epoch
