#Remember to fix the forced channel change bug!

55 messages · Page 1 of 1 (latest)

wide trout
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[Title]

mortal cradle
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it isn't forgotten, they just haven't been able to reproduce it in their own testing

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this doesnt mean their QA is stupid or slacking, it means there is some condition we dont know about

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since they cant reproduce it, they have no lead on what is happening

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the best thing for trying to fix it would be to find a 100% consistent way to cause it, that happens to everyone

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they have been trying

wide trout
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nonono, I didn't mean it in an insulting way or anything like it

mortal cradle
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i just figured here would be a good place to mention it

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no accusation being made

wide trout
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oki doki
speaking of the bug itself, I notice that after being several minutes in the wardrobe, 1 minute after landing in colhen, the channel says "disconnected", then I get sent to channels 1-3

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I think that the channel change is a last-ditch measure since the real problem is the channel disconnection

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it also happens when I'm inside colhen inn for several minutes, then after exiting to colhen, I get changed in a couple minutes

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also, when I enter to the wardrobe or re-enter the colhen inn, it says "you are now in (preferred channel)"

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maybe the bug is about channel retrieval
when you go to a "channel-less" zone, like inside houses, wardrobe, raids, etc, the previous channel info has to be stored somewhere, so the game can retrieve the info when you get back, but something happens, you get disconnected from the channels instead (maybe the info got lost due to some bug), and you get sent to channels 1-3

tight fox
# mortal cradle i just figured here would be a good place to mention it

What happened Shippu, why do you respond rudely to Arthur? This bug is known to be annoying, it happens at any time, we know that Nexon always ignores this request and that the Channel remains fixed and never changes to a predetermined number, there is nothing wrong with asking anything

sick drift
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man is 2 months now for NA

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for eu is way longer

ember heart
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the bug will generally happen if youre moving

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but if youre afk sitting there the channel change wont happen

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generally...

sick drift
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like moving a meter forth or back?

viral parcel
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they literally have to login in NA for a few minutes, go afk

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come back see how they got moved from ch 200 to ch 1 for no reason

mortal cradle
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they arent saying they dont believe it exists

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but reproducing it on the main server is kinda useless

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they would want to do it on a test server that will give them more debug info

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or something along those lines

viral parcel
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I already suggested a very easy fix though

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it moves you to channesl 1-3, it's either fixed numbers or it just chooses a channel out of the random defaults

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change that variable to whatever channel the player has set as their preferred channel

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which means you get swapped from channel 160 to 160 so you don't move

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or if you got disconnected you get reconnected to the same channel

mortal cradle
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ive had times where i reconnect to my preferred channel

viral parcel
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my preferred is 150 and I keep getting moved to 1-3

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like every single time

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except sometimes I stay in "Disconnected"

mortal cradle
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the question becomes, what happens if you fail to connect to that channel

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you have to go somewhere

viral parcel
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you stay in disconnected

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which honestly is as good as any random channel

mortal cradle
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until everyone who gets the bug is in disconnected and its crowded

viral parcel
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at least it's better than the game getting stuck for a bit because it's loading everyone

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I don't think you see anyone in disconnected though

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at least I never saw anyone there

mortal cradle
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you can

viral parcel
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that's weird

mortal cradle
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i have no idea how it even works

viral parcel
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yeah this sounds like it doesn't make any sense

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like you get moved to no channel which is apparently a channel itself

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I may have never noticed but I never got moved from 150 to 150, it's always 1-3 or disconnected, for some reason channel 2 almost never happens either

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if it's already implemented it's even stranger

mortal cradle
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ive been in my guild channel, run a battle, returned to town, then reconnected to my guild channel via a channel change