#Can't Enter Game

58 messages · Page 1 of 1 (latest)

visual cipher
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Whenever My Friend Tries to open game it just shows an error "Authorisation Error" and can't even reach to the Login page
It could be a network error but he tried everything already including reinstall, changing networks, is it something like banned or somthing in Saudi?

visual cipher
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do i hv to tag someone here?

gentle flicker
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Can you share the Screenshot of that issue ?

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Sometimes, network does cause issue only for game login. I personally have faced it. But later on, it worked fine.

visual cipher
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Like It Just show this pop up error

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Not even Login page*

gentle flicker
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There are chances, that your account may have been banned. Not sure tho.

visual cipher
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No it's not cz we tried it on different devices

gentle flicker
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But, as you said, it doesn't show login as well, then it might be different.

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Yeah

visual cipher
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It was perfectly opened

gentle flicker
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Can you share, Screen recording ?

gentle flicker
visual cipher
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Ohk give me a minute

visual cipher
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Not in main device

gentle flicker
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So, according to your details. This happens only on 1 single device ?

visual cipher
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Yeah in iphone

gentle flicker
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Model ?

visual cipher
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13

gentle flicker
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IPhone 13... Nothing after... Like Pro, Pro Max... Only 13, right ?

visual cipher
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Wait lemme ask

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Should I get the recording too? About that error?
And also how it open up in different device perfectly?

gentle flicker
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Kindly, share the recording.

visual cipher
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Ohk give me 2 minutes

gentle flicker
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About your 2nd question, there might be some issue with the device.

visual cipher
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Huh 👀My recording can u see it properly cz i can't

gentle flicker
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This shows that, you successfully logged in...

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What's the issue in it ?

visual cipher
gentle flicker
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Main device recording, please.

visual cipher
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Yeah 🫠 I msged him to send that recording he is kinda busy maybe i ll tag you with the recording

visual cipher
visual cipher
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My friend also tried vpn now but it lags after disconnecting vpn ingame

gentle flicker
visual cipher
gentle flicker
visual cipher
gentle flicker
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I too faced this issue... But only when I use Hotspot, that too from 1 known device... Rest hotspots doesn't affect it.

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And with Cellular it's normal as always

visual cipher
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I had this for more than 1 month it was too irritating first connect vpn then open game then disconnect it 😑

gentle flicker
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For login

visual cipher
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🤣20

gentle flicker
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In the App Go to Settings and Use 1.1.1.1 not WARP

visual cipher
gentle flicker
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Well, till we get confirmation from above... We can help you through this only, I suppose.

visual cipher
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Ohk

gentle flicker
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Even Timeout was an issue once, until Activision noticed it. Till then we used to logout-login.

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Now it's resolved. Might be similar with this as well.

gentle flicker
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Talking about myself, I didn't. Just Logged out and logged in. That's all.

visual cipher
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Ohk so it is now!
Thank you thenE_MonkaThink have a nice day bye

gentle flicker
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Hope I've cleared your issue. Ping us, when you need our help. Thanks for your cooperation, have a good day!