community-support

[slim spruce]

But otherwise the 6600xt looks like a good bet

But to be honest I would just go with that 6600xt to be safe. It will be extremely similar to a 2070

it's new, from newegg themselves

I'd rather not recommend a potential ebay scam

[versed sentinel]

yeaaah ig

[steep mulch]

?

[livid flare]

Shouldn't you just get a rx 6650xt which is like 20 dollars more expensive than the 6600xt

[slim spruce]

I am not familiar with AMD stuff but the price is right and the numbers are higher lol

[livid flare]

yeah

[slim spruce]

check out the 6650xt on newegg

[livid flare]

i have a rx 6600 which i bought around a month ago from a local tech store for 350 usd

im going to refund it and buy the 6650xt lol

[slim spruce]

a 3 fan 6650xt looks nice

409USD

check this out https://www.newegg.com/gigabyte-gv-r665xtgaming-oc-8gd/p/N82E16814932520

only like 3% difference though

wait his 6600xt is 320$

[slim spruce]

that is a steal for 320 right?

6600 xt

[livid flare]

dunno

the prices are pretty high overall in my country

[livid flare]

but it's a very good price

[versed sentinel]

How can I see my screen resolution?

[slim spruce]

right click desktop and go to display settings

[livid flare]

Should i get this:https://www.newegg.com/xfx-rx-665x8dfdy/p/N82E16814150870?Item=9SIAD2CJEK7016&Description=rx 6650 xt&cm_re=rx_6650 xt-_-14-150-870-_-Product&quicklink=true OR this:https://www.newegg.com/asrock-radeon-rx-6650-xt-rx6650xt-cld-8go/p/N82E16814930070?Item=N82E16814930070&Description=rx 6650 xt&cm_re=rx_6650 xt-_-14-930-070-_-Product&quicklink=true

just wondering which one is better in thermal performance

[slim spruce]

You'd have to look up youtube reviews for each to find that out.

That is something they don't exactly post up front

[livid flare]

yeah

[versed sentinel]

1920 x 1080

[slim spruce]

on a full sized 2070 but in a gaming laptop I got 60-70 fps on light house on 1440p

So on 1080p you will probably have higher

the 6600xt is basically a 2070 with benchmarks

[sour hound]

I can't log in on the website. Even resetting the password doesn't help, it just keeps giving me "Incorrect email or password" - even though the email address was just used with resetting the password.

[slim spruce]

What does it say on the launcher?

[sterile marsh]

I'm having performance issues atm, game is freezing constantly and stuttering a lot on high end specs

tried verifying game integrity and clearing cache, didnt work. i have updated drivers as well

[slim spruce]

stuttering randomly or only when shooting?

[sterile marsh]

randomly, and i have all settings on low and it doesnt help

[slim spruce]

how often?

[lavish crypt]

is the doubble barrel shotgun broken or something? i just sent 2 buckshots down some guys throath, followed by 2 more at his legs, Max 8 meters away all it said when he popped me in the end screen was "Ammo used: 4". Anyone had the same issue or only me?

[sterile marsh]

like every couple seconds, tried reinstalling too. it's also when I ads but i know that's always been a tarkov thing

i play on 1080p with a 12700k and 1070ti strix, neither get even close to 70% usage so I know it's not a hardware problem

[slim spruce]

how much ram is being used?

[sour hound]

The launcher lets me log in, but the website doesn't

[sterile marsh]

8.3 gb /16

[slim spruce]

This is very weird. Please email [e-mail]

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[sour hound]

Will do. Thanks.

[sterile marsh]

? I'm not running out of vram

[slim spruce]

This tends to help even if you are doing good with ram

[sterile marsh]

this is the only game i have performance issues on, and it started this wipe

[slim spruce]

Otherwise some other options are bios updates, especially with your 12th gen intel, and this page if you had mip streaming enabled: https://www.escapefromtarkov.com/support/knowledge/435

I saw a bios update fix some stuttering when shooting, today on intel

[sterile marsh]

bios is already up to date, mip streaming is set to false

[slim spruce]

I'd do the page file trick

That has helped countless with issues like this

Usually people with this problem are maxing out their physical ram during gameplay and the stutters are caused by the page file to the max

Or other issues with ram being too full

[digital harness]

is changing the Trader images in the tarkov files bannable? I'd assume so since you are altering the files but just curious

[slim spruce]

Yes, modifying client files is bannable.

[digital harness]

cheers

[waxen gorge]

A lot of people on Reddit with same issue. They said running discord in administrator mode seems to help?

[clever scaffold]

Whenever I get shot my game freezes for 10-200 seconds
sometimes less I have a good pc I don't know what is wrong

[rose helm]

My buddy bought the game today and is having issues with installing. Already attempted uninstall and reinstall launcher as well as computer resets. Anyone seeing the same issue?

Stays at 0/0 downloaded

Whoops nvm just had to wait more than 5 mins lol

[steep mulch]

hey, so i have an issue where I can run every map perfectly fine, but lighthouse runs at like 20 fps and stutters every 4 seconds. Aiming down sights is horrible and freezes my game for about 5 seconds.

I have an RTX 3060 and an intel i7 11th gen

Every other map runs perfectly, but lighthouse just cant.
i can run every map 50-60 fps no questions asked, and no issues

[vivid briar]

any update on the cpu thing being fixed?

[blissful grove]

Hey i have a glitch with the game it loads me the game and not logging in and no updates does anyone know what can help me?

It's a new computer and I've never gotten in with it in my life and I played before with a weaker computer and it came in

I'm checking now thanks a lot

[sweet hollow]

im having an issue where after i get out of a raid, if i try to queue up again it stays in matching forever and i have to close the game and open it again to get into a raid. anyone else have this problem?

[opal snow]

So im a rly new player. Even tho if i have currency to buy i cant. Do i need to be higher level or what?

[quiet summit]

You should be able to

Can you hit fill items on the bottom?

[tulip hawk]

what are the broken files?

[harsh portal]

is it normal to get captcha every time i login in escapefromtarkov.com?

[quiet summit]

Could just be weird traffic coming from your IP

Not normal but I wouldn't worry about it

[harsh portal]

idk because i thought it would be related to my "awaiting session start" issue

[quiet summit]

Naw

Is this mainly on scav?

[harsh portal]

nope, both

[quiet summit]

Hm,

[quiet summit]

Try unselecting all servers
Select only the 2 lowest
If you still disconnecting, try the next lowest ping pair
Eg. MD 20 ping, CA 21 ping, WY 25 ping, VA 60 ping
Use MD CA first
Then WY VA

[harsh portal]

the issue been with me for almost 3 days, nothing worked, even formatted my pc

[final siren]

anyone else having frame issues? I already did this - https://www.escapefromtarkov.com/support/knowledge/432?lang=en , it helped for a while and now its getting bad again

[vivid briar]

Tryna download the game and it failed cuz of no storage, I made extra room for it now when it says its trying to repair the game files it sits on calculating time and doesnt do anything how should I fix ?

[storm silo]

do somebody know how to fix this weird freezes when somebody is shooting at u or it just freezeing for no reason in a middle of nowhere

its not totaly freezing my pc but its like fps drop from 90 to 10 or something like this

i had this problem in previous wipe for 2 days as i remamber and it just fixed itself but now issue is back and igame is unplayable for me

[dire bluff]

Loading loot takes over 10 minutes and then crashes my PC, any solution?

[vivid briar]

Hey guys! I have a Ryzen 5800x3d cpu. I wounder about RAM. What is better to buy 32gb ddr4 3200Mhz CL16 or the same vendor 32gb ddr4 3600Mhz CL18?

[delicate osprey]

@vivid briar second option seems better, faster ram is always better ram

Anyone has problem with their VOIP not working, even if it's correctly set in options?

[vivid briar]

ok big thanks ^^

[boreal depot]

3600MHz would be faster technically, but you'd have to change the "infinity fabric" setting in bios from 1600 (it's default value for that processor) to 1800, as infinity and ram should be at a 1:2 ratio on a ryzen.

[elder escarp]

somehow a server upgrade update has messed up my loading into raid how is this possible? before this update I was loading in on timer on EVERY map

now I can't even load into factory

now it just gets stuck on 66% loading loot and doesn't budge

been loading in for 18 minutes now

[austere meadow]

Hmm...my acog scope went black suddenly during raid...few minutes after that my PC froze completely...unfortunately I died while I was rebooting...

[vivid briar]

@slim spruce me again i wish i woudnt have too bohter you as i sad the 5 test wehre fine yeterday but it was super late so i needed some sleep sadly today the 2 raid was crash again full blue screen windos error again

[slim spruce]

[slim spruce]

Please submit a bug report in the launcher about this.

We've done most we can besides maybe changing ram speeds to be one level lower.

if you have 12th gen intel the ram is probably the cause, especially if ddr5

if that was you, 1 moment

oh ryzen

[vivid briar]

so no help for me anytime soon i gues ? (no offense)
well i use the amd 7 5800 cpu

[slim spruce]

so bios update and it fixed the problem but only for one boot?

[vivid briar]

well

its a gamble it dosent always crash

[slim spruce]

Do you know the cpu temperatures?

[vivid briar]

im not sure somthing at the end of the raid has a chance too trigger a windos crash

[slim spruce]

are all the hardware errors in the reliability history code 124?

[vivid briar]

? sry

[slim spruce]

start > view reliability history

you showed one yesterday

[slim spruce]

90 max is fine

So you have no overclocks enabled?

[vivid briar]

my frend sad i shoundt tocuh taht

[slim spruce]

Yes those hardware errors, do they all say code 124?

I would say to not use the overclocks.

[vivid briar]

124

all so far

[slim spruce]

That is a cpu related issue

[vivid briar]

makse sense

[slim spruce]

open CMD as admin and run "sfc /scannow" no quotes

[vivid briar]

as it happend after the cpu upgrade

[slim spruce]

this scans windows for corruption

[vivid briar]

(my frends use amd too same series i hade a intel before but it was kinda old and i wanted too update as eft is a cpu heavy game so they all recomend me too buy a amd / these newer amd its good budget and workd for all of them so far )

[slim spruce]

Ok no corruption.

[vivid briar]

im realy confused
i changed too a better cpu but now it crashes taht so weard^^

[slim spruce]

got an idea. Go to the tarkov exe and make it always run as admin in the right click > properties > compatibility tab > check run as admin

[vivid briar]

i saw taht online i did taht still crashes

[slim spruce]

Is the tarkov exe set as high priority in task manager or process lasso?

[vivid briar]

yes

[slim spruce]

make it normal again

that can cause instability

[vivid briar]

i do but
1 isnt it better in high all guides recommended me too do so
(dont wanna be rude i just am curios )

[slim spruce]

And toggle XMP /DOCP in your bios

High on priority will cause instability

Since it's a cpu problem the ram could be a cause

So if you have xmp on turn it off, and if it's off turn it on

And I'd also send a bug report so they can look at your logs and send advice

[vivid briar]

i did change the prio in the task manger now too normal

[vivid briar]

how do i do taht

[slim spruce]

see if that helps, but it probably won't

[slim spruce]

Reboot and spam F2 and/or delete

find the XMP (docp for AMD) and disable it. If it's not enabled enable it.

[vivid briar]

ok i be back in a bit

[slim spruce]

save and exit after changing it

[vivid briar]

Its called A-XMP

[slim spruce]

Try enabling it

it will make your ram run at what is says it can

[vivid briar]

Its on now

[slim spruce]

If it was previously off enable it

and then save and exit

[vivid briar]

Ok restarting now

so i will do some test runs after 5 i will say hi here again or when it crashes so untill then ^^

[elder escarp]

could a game launch error be a cause of my loading problems? "Game launch error 103003 Access denied"

the game starts up anyways

[slim spruce]

Have the launcher exe, tarkov exe and tarkov_be exe all run as admin in right click properties > compatibility > run as admin

[elder escarp]

could that somehow though be a problem for my loading?

[slim spruce]

maybe

Loading loot forever?

[elder escarp]

yup

[slim spruce]

If it still happens after the admin changes, you may have to move the game folder to a less protected area like c:\program files (x86)\ EFT

And re-link it in the launcher.

[elder escarp]

game.ixi or?

[slim spruce]

The whole game folder

[elder escarp]

okey

[slim spruce]

tarkov.exe and everything in that folder

but make sure those three exes are running as admin

[elder escarp]

btw can't see the compatibility option on properties

[slim spruce]

it's a tab

properties > compatibility tab > check run as admin

on the exe itself, not a shortcut

there's a bsglauncher.exe, escapefromtarkov.exe and escapefromtarkov_be.exe

[elder escarp]

ah yea had to left click it first to select it

such a weird problem

cause before the server upgrade that was recently added i loaded on timer every map and now it's back to what it was at wipe day

you were helping me on wipe day too but I fixed it as soon as i got the chipset

[slim spruce]

Are you sure that clock was disabled in the commands from that reddit post?

[elder escarp]

never had the thing even like enabled when I did the command

[slim spruce]

ok

[elder escarp]

I never saw that clock command

[slim spruce]

you never tried it or it did not show when you did it?

[elder escarp]

never showed up when I input the command to see if the clock thing is open

[slim spruce]

hmm. That and the chipset usually fix this

but the access denied is an issue

[elder escarp]

the chipset did fix it

[slim spruce]

so you are only crashing now?

[elder escarp]

it's not crashing it's just forever loading

[slim spruce]

the chipset fixed what?

[elder escarp]

the loading issue up until now

[slim spruce]

hmm

[elder escarp]

like I said there was a server upgrade that came recently and it reverted my game back to this bug

[slim spruce]

the access denied thing we must fix

if running the three exes as admin doesn't fix it, move the game folder to the program files (x86)

[elder escarp]

that went away now as I ran it on moderator

i'm trying a scav rade rn

[vivid briar]

@slim spruce 5 test runs done no crash i will try anhoter 5 now

[toxic scroll]

anyone kno why it doesnt let my friend gift me the game?

[slim spruce]

does the purchase say cancelled?

[toxic scroll]

it wanted to send him a verify link or something but it doesnt work

he doesnt get a link or code or anything

[slim spruce]

to log in on the tarkov website?

[toxic scroll]

hes signed in yes

[slim spruce]

what is asking for a code?

[elder escarp]

@slim spruce okey well I can load in now still not as fast it used to be though

[toxic scroll]

verify for code

[slim spruce]

ok good

[slim spruce]

try on another browser

[toxic scroll]

wont send code for game

[slim spruce]

Oh you mean the game code and not the verification code?

[toxic scroll]

wont send game code

[slim spruce]

It should be sent to their email they put in, during the purchase process for the gift. If not, check payment method that it is not still processing, and if it's completed, wait an hour or two.

If it's completed please have him contact xsolla: https://help.xsolla.com/en/you-charged-me-but-i-didnt-get-my-purchase

[vivid briar]

@slim spruce so bad news it crash but it didnt crash at a raid end it crashed at the raid selection screen

[slim spruce]

And you updated the bios, have page file set at 16000 minimum and 25000 max?

[vivid briar]

yes renstaild geforce set priorty and all you told me

[slim spruce]

Can you press default in that ryzen master program?

or "reset"

To make sure nothing is changed?

[vivid briar]

reset?

[slim spruce]

Yes

In case something is not at default

[vivid briar]

it just set reset succes

[slim spruce]

apply

[vivid briar]

apply succes

[slim spruce]

Ok try again. If it still happens please change the page file to be on C and not E

[vivid briar]

i can but as far is i know there like the same type of ssd from speed

[slim spruce]

yes

so add the 16000/25000 to C and reboot. Then change the E page file to none for that drive. Reboot.

[vivid briar]

how do i change the file like only the game or launcher and game an how can y do taht never did taht before

[slim spruce]

The virtual memory is page file

This https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[vivid briar]

so eft stays on my ssd e

[slim spruce]

Yes, but move the virtual memory to be on C and not E anymore

This page

[vivid briar]

(why if the games on e shoudnt taht have more? )

[slim spruce]

The game can be on another drive and page file on C

I have it like that

the page file is for windows, not the game

[vivid briar]

ok ^^

i will try 5 times and then do the change you told me and try again

[slim spruce]

@trail sleet To use mod mail please open your dms to server members

[remote ibex]

Anyone no why sense the newest wipe my 3089 and i9900k has horrible performance currently at 65 fps on customs with 70% cpu load and 10% gpu

[slim spruce]

Have you checked if mip streaming is false? https://www.escapefromtarkov.com/support/knowledge/435

[remote ibex]

@slim spruce yes nothing worked

It seems like it’s on but it’s not in the file

[slim spruce]

so mip streaming false is not there?

[remote ibex]

Yeah it was false when I CHecked it

@slim spruce

[slim spruce]

3080 on 10% usage on all maps?

But you're getting good fps?

[remote ibex]

Nooo

Light house unplayable customs drops under 60 pretty much all maps

[slim spruce]

1440p?

[remote ibex]

1080

[slim spruce]

What is your settings at?

[remote ibex]

Low

[slim spruce]

Try all high

and make sure your fps is not limited under 144

[remote ibex]

I have textures on high

[slim spruce]

You should reinstall your graphics driver in the custom option with "clean installation" checked.

[elder escarp]

@slim spruce now it gets stuck on 100% map

[slim spruce]

Still getting access denied?

[elder escarp]

nope

[slim spruce]

Ok good

[edgy falcon]

How do I stop this annoying shit from happening

[elder escarp]

oh yikes been there done that

lost so much loot cuase of this too

[vivid briar]

@slim spruce it crashed again so now the pages right on c?

[slim spruce]

put it on C yeah

disable it on E

[vivid briar]

btw might be overthinking but my pc feels hooter then usal but it dosent show any unormal high temperatures

[elder escarp]

@slim spruce fixed it loads fine now but have to back out before letting it to go to loot for it not to get stuck on map 100%

[vivid briar]

@slim spruce it might be coicdenc but i chekd the cpu temperature after the crash its was 90 and droping so maybe the cpu overheats at the crash

[slim spruce]

it's only a problem if you're above 100C

[vivid briar]

@slim spruce

[slim spruce]

yes

set and ok and reboot

[vivid briar]

done gonna do some tests now

but still for my small brain it just dosent make any sense its a better cpu wiht a fitting mohter board bios updated cpu sofwtare running i just cant get behind why it woud crash / dosent work for my small brain it dosent make any sense tbh

[slim spruce]

it could be a problem with the game

[vivid briar]

but why now

[slim spruce]

the game has many bugs

[vivid briar]

yes but it work 3 years 2500 hours before

[slim spruce]

if it still happens send in a bug report and they can see what is wrong

[vivid briar]

in no offense but wont taht take mohnts? i dont realy have "good experince " from ohter games / frends or users online

[slim spruce]

I get a reply within 24 hours, even before I was a mod

[vivid briar]

so wehre can i send taht and waht do i need too send

[slim spruce]

the launcher

tell them all you've tried

[vivid briar]

ok i do some more test and let you know when it crash

@slim spruce crashed again

[slim spruce]

send in a bug report

[vivid briar]

waht shoud i all put in i never did taht before

[slim spruce]

type everything you tried and a detailed description of the problem

[slim spruce]

looks good

[vivid briar]

anyhting else or taht does it then?

shoud i add taht the cpu mohterboard was instaled by somone wiht years experince ?

[slim spruce]

no it looks good

[vivid briar]

ok if they respond they send a email?

[slim spruce]

you get an email and a reply on the tarkov website, where the launcher has a green number for your replies

[vivid briar]

it sayd created 0 daly limit

[slim spruce]

Ok it sent

[vivid briar]

i will let you know once the have replied too me^^

[sudden shuttle]

hey guys I have tried both the turn off of mip streaming and deleting of NIVIDIA shit and I still get massive framerate drops this wipe is there a 3rd fix or am I sol

[slim spruce]

How much fps?

[sudden shuttle]

I go from like maybe 60 fps down to like 10 or 20 even like 3

[slim spruce]

For only a moment or only during shooting? Or all the time?

[sudden shuttle]

at random

[slim spruce]

ram size?

[sudden shuttle]

16gb

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[pure oriole]

Hey guys I never got the supervisor quest from ragman after completing the pre reqs to unlick the ghzel. Anyone know why?

[sudden shuttle]

Ok I just did this ima restart I hope this works thx dude

[soft bridge]

Anyone have a fix for seeing no weapon presets?

[slim spruce]

Try typing a default gun's exact name

it's a bug

[soft bridge]

Thank you homie

[twin kiln]

anyone else having to manually transfer money to buy items through traders?

[slim spruce]

is the "fill all" check box checked?

In the blue banner?

[twin kiln]

yes

[slim spruce]

You should then just have to press purchase

[elder escarp]

@slim spruce okey well 2 raids and it reverted back to getting stuck on ~60%

what could be the reason for it to slow down when everything was fine like last week?

[slim spruce]

please submit a bug report in the launcher about this

tell them what you have done so far

[elder escarp]

yea okey :/

[outer jetty]

i stutter rly bad when shooting anyone know how to help?

[vivid briar]

Uhm

[sudden shuttle]

yo thx dude my game isnt lagging no more

[slim spruce]

😄

[vivid briar]

Something really really weird just happened

So basically
I was in a raid right
I got a bug where I couldnt shoot drop or move anything in my inventory
I alt + f4
Joined back
and I'm extracted
even though I went afk in a bush

[sudden shuttle]

Just played a raid with no issue tho i was full on loot (lion and car bat) and had no space I tried to loot a airdrop and got shot

but hey no framerate drops

[vivid briar]

@slim spruce Anything like that happened before to anyone?

[slim spruce]

by extracted you mean you are out with your gear? Sounds like the server completely crashed.

[vivid briar]

and I kept everything I found in raid

[vivid briar]

yeah and with the fir stuff

[slim spruce]

it crashed then. EZ out.

[vivid briar]

Damn, never knew that could happen

How

[slim spruce]

the part you hit may have been blacked out, like head or chest in rare cases

[sweet hollow]

anyone know how to fix this presets page bug? it doesnt show any guns

[slim spruce]

known bug

[sweet hollow]

does it go away or is it staying like this the whole wipe?

[slim spruce]

it will be fixed soon

[sweet hollow]

ok. hopefully not soon™

[boreal depot]

I've got it too, though (in my case) if I type the weapon name in the filter, it'll show the presets (including the default ones)

I've also got a bug where the filter by location button on the quests tab will basically do whatever it wants, there is no real order from it, neither ascending, nor descending

[chilly citrus]

why can't I load into lighthouse it just says sever disconnect

[tardy lintel]

anyone know why whenever i try to load into lighthouse my game crashes?

[slim spruce]

Is your ram filling up to above 85%?

[tardy lintel]

yea

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[tardy lintel]

its running on 77% now should it work?

[misty snow]

i cant put the scav stuff in the stash what do i do

[slim spruce]

yeah maybe

[tardy lintel]

It lets me in now but my fps is under 40

[slim spruce]

What are your specs and the resolution?

[floral fable]

i think this ist a bug i reported it allready

[tardy lintel]

16gb ram 3070 16:9

[weak kiln]

what CPU tho? also can cause low FPS

[tardy lintel]

Ryzen 7

But it was working perfectly fine with fps before I stttemped lighthouse

[weak kiln]

ryzen 7 is just marketing, for example a 1700X would be old ryzen 7 while the 5800X3D is also a ryzen 7 but the best EFT CPU - I am on a 3600X and lighthouse is also the map where my frames can tank, I just think it's the most CPU heavy map rn

[sweet hollow]

im having this bug where the flashlight wont turn on when i press T. anyone else have this?

[slim spruce]

try removing and putting it back on

Oh, it may be on the laser option

[sweet hollow]

no ive tried it

[slim spruce]

[vivid briar]

unity error evverytime i get into a raid

[sweet hollow]

my friend in raid can see that my flashlight is on

[slim spruce]

is your ram filling up above 85% when this happens?

[sweet hollow]

but i dont see it

[vivid briar]

let me check

[slim spruce]

glitched probably. Get a new one

[sweet hollow]

ok

[cold violet]

Hello guys, i try to download the game from the website and it redirects me to a page that doesnt exist. Does anyone have a direct link or something?

[slim spruce]

The launcher install is on your eft website profile page

https://www.escapefromtarkov.com/profile

[cold violet]

it doesnt work, it redirects me to a blank page

oh it is working now, somehow lol. Thank you @slim spruce

[vivid briar]

nope

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

That or verify client files in the launcher

[vivid briar]

i have 64gb ram is that alr?

[slim spruce]

yeah I'd leave it if you got 64

[true yoke]

Anyone know if running IPV6 causes problems for tarkov?

I keep getting disconnected and I’m read that this is a possible solution. Switching to 4.

[slim spruce]

You can disable ipv6 on your machine but it does not do it for your ISP

The game has issues with pure IPV6 connections

lack of dual stack is usually a cause of frequent disconnections that never stop

dual stack lite is not the same thing

[austere birch]

@slim spruce still getting the same problem. restarting mid raid on lighthouse. was only in 10 seconds

[slim spruce]

only on lighthouse?

[true yoke]

How do I remedy the “lack of dual stack?”

I’ve never had connection issues like this before this patch

[slim spruce]

If you don't have a unique IPV4 address you can call your ISP and see if you can have it added to your connection. This may need tier 2 support as the regular staff may not know what dual stack is.

[austere birch]

i dont know yet. interchange was fine but lighthouse it was every raid. others it was random. oh turns out i died.

[slim spruce]

Did you add virtual memory?

[true yoke]

Do you think that would solve the issue? Seems odd that it would start doing this now

[slim spruce]

I've had several people have this happen right after the wipe.

All different regions

[austere birch]

yeah i did that before.

[slim spruce]

I'd send in a bug report as it could be something else

[austere birch]

hmm ill have to wait and see if i get it on other maps too i guess.

gonna do a reserve now which was the map it did it twice this wipe 2/3 raids.

[vivid briar]

so do i do the the virtual memory thing?

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

This may help even with you having 64gb

[true yoke]

I suspect it’s the servers because yesterday I was able to do a whole raid. Now I can only play for like 3 mins at a time

It’s just frustrating to miss out on the game right at wipe

[rustic estuary]

hello, idk if im on right channel

but...what to do if i lost my email?>

[slim spruce]

can't log in on the email?

email [e-mail] about this if you can not log in to your email address

[rustic estuary]

okay, cuz ya my gmail is dead...cant remember password for it lol

thanks for quick answer!

[slim spruce]

I would try the recovery options.

[rustic estuary]

ya recovery options is dead too, my phone gonne with autheticator..

i know its kinda sounds shady, not gonna lie, but i could be able to provide bank stuff for purchases

[slim spruce]

send proof of purchase with the email if you are trying to change the email address on your account. The xsolla info is what they would want. Ideally the xsolla confirmation email but you don't have that.

[rustic estuary]

i have confimation for my bros account i bought him 😄

oh nvm i have email from xsolla about my account too.

one more last question, how long do they take to reply? i really hope its not like other companies who takes weeks to reply

[slim spruce]

Not sure.

[rustic estuary]

Anyway, thanks for your time and info!

[gilded wadi]

Matchmaking seems to be down. I've been trying for a couple hours now, I haven't been able to spawn into map today

[slim spruce]

what happens? "failed to find a match"?

[gilded wadi]

Just infinite timer. I've stopped it after 15 minutes every time

[slim spruce]

On what part of the searching process?

loot or map etc?

[gilded wadi]

It loads map, loot, then matching is where it gets stuck

[slim spruce]

Try selecting more servers

[gilded wadi]

I've tried rebooting pc and changing maps/servers

[slim spruce]

hmm

it's peak hours right now

it's probably not a bug

Try another map

[gilded wadi]

Hmm. Yeah been doing that

[cobalt plume]

Why is my wep loadout on the work bench entirely blank i cant even click one i have saved this wipe there is nothing there

[slim spruce]

known bug

search for things typing them in

[cobalt plume]

K ty

[vivid briar]

nope and i checked integredy

[slim spruce]

I'd reinstall the graphics driver with a clean install in the custom install option (nvidia) or "factory reset" (amd).

[blissful grove]

Hey whats up i'm still trying to log in and failing it keeps loading and it doesn 't do anything i deleted the game and reinstalled and still not working anyone maybe know what the glitch is?

[slim spruce]

You can't load the main menu?

[blissful grove]

NO

[slim spruce]

Can you explain?

If it's stuck on that screen that is not loading the main menu.

[tough breach]

I need help

[slim spruce]

yes

[vivid briar]

alr

[tough breach]

Hello I live in Canada and I’m trying to get tarkov It’s asking for ZIP Codes here in Canada we have postal codes. Every time I enter my postal code it says enter a valid zip code saying mine is invalid

[slim spruce]

Are you on a VPN?

[tough breach]

No

I have on tho

[slim spruce]

can you try paypal?

[tough breach]

Yes hold on

Nvm I deleted paypal because it never works for me

[slim spruce]

Can you make a new one and just have your card temporarily added as a payment method?

[tough breach]

Ok I’ll try but I doubt it will work

[slim spruce]

Otherwise you could try 11111

[tough breach]

Ok

I’m trying 1111

[slim spruce]

Did it say cancelled?

[tough breach]

It’s says enter a valid zipcode to continue

[slim spruce]

you tried 11111 with five ones?

[tough breach]

I put in a random one

[slim spruce]

it has to be a real zip code

11111 is real

[tough breach]

And clicked continue now it says 3032 sorry the payment cannot be completed now please try again later or contact. Xsolla customer support

That was for the random one

You want me to try 111111

[slim spruce]

3032 means xsolla has blocked your payment method, usually because of a forced charge back

Please contact their support to fix this: https://help.xsolla.com/i-cant-make-a-payment

[tough breach]

I’ll try paypal

[bitter frost]

how do i fix this when opening the launcher

how do i fix it saying "could not load file or assembly 'system.net.http,version=4.0.0.0, culture=neutral publickeytoken=(idk if this is privite or not, not what i really says btw) or one of its dependencies. the system cannot find the file specified

[vivid briar]

still nothing

[slim spruce]

do you have all windows updates and feature updates installed?

[bitter frost]

i am pretty sure

[slim spruce]

This is a problem with .net framework 4.0 but since that is now part of windows and not able to be reinstalled, you could try making sure that is enabled in the optional windows features in add and remove programs or try to repair windows with "sfc /scannow" in command prompt run as admin.

[bitter frost]

just checked yeah i do

[slim spruce]

https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[tough breach]

None of it worked

[agile prism]

Hey I can't place a marker on the Old Gas tanker for BP Depot

[tough breach]

Said that same error

[bitter frost]

thx you are a life saver man

[lament hollow]

Hey I just bought the game right before the wipe and it played just fine for me but now with the new wipe the game is unplayable. My game freezes everytime I shoot how do I fix this

[slim spruce]

what fixed it?

[charred fog]

How long does it take for the airdrop to come in? The red flare said "air space conjectioned please wait for arrival "

[agile prism]

It just doesn't give me the prompt to place

[slim spruce]

you need to contact xsolla to fix this since the payment method is banned

[bitter frost]

sfc /scannow thing

[slim spruce]

great. have fun!

[tough breach]

Ok what do I do in there

[slim spruce]

ask them about this problem since they are in control of the payment system

https://help.xsolla.com/i-cant-make-a-payment

[tough breach]

How do I contact them

[vivid briar]

what should i screen shot

[slim spruce]

that link there

[slim spruce]

find some errors around the time you crash and go to the details

[slim spruce]

yes that is an xsolla error

[candid shard]

Hey guys
Does anyone had issues with returning items to fence for a daily quest?
got few shotguns in scav run but cant give them to Fence

[slim spruce]

those are the only things shown?

[slim spruce]

so nothing about escapefromtarkov.exe?

[vivid briar]

nope

[digital igloo]

In one raid?

[slim spruce]

you verified integrity of game files?

[vivid briar]

yep

[candid shard]

do i need 7 shotguns in 1 raid?
I got 4 in one raid but cant give them to him

[vivid briar]

i did eerything u told me too

[slim spruce]

seen this? https://www.escapefromtarkov.com/support/knowledge/435

[digital igloo]

It says all of it oin one raid, so i guess so.

[slim spruce]

the mip streaming thing?

[slim spruce]

the scav quests are all bugged as far as I know

[digital igloo]

Not really sure. only my second wipe.

[candid shard]

extract from location was working
Ah okey

[candid shard]

and no
it doesnt say in one raid

But ye, guess it do be a bug

[tough breach]

Ok done

Now I wait

[slim spruce]

delete graphics.ini and postfx.ini and try again.

if still not delete the rest of them, maybe backing up control.ini for binds

[lament hollow]

Sessamy can you help me

[slim spruce]

[lament hollow]

I bought the game right before the wipe and it played just fine for me but now with the new wipe the game is unplayable. My game freezes everytime I shoot how do I fix this

[slim spruce]

cpu and motherboard?

[bitter frost]

is there a easy way to chose where the game installs or does the launcher have to be on the drive you want to install on

[lament hollow]

i have a ryzen 5 5600x - MSI MPG B550 GAMING PLUS

[slim spruce]

The game can be installed anywhere when you use the big install button

[slim spruce]

Update your bios

This has fixed it for similar boards

[lament hollow]

how do i do that

[bitter frost]

oh shit then i am just dumb

[slim spruce]

https://us.msi.com/support/technical_details/MB_BIOS_Update

[lament hollow]

ty

[vivid briar]

still nothing

[slim spruce]

go to event viewer (right click start > event viewer) and go to windows logs > system. Look for ones about unity.dll or escapefromtarkov.exe

we're looking for something like a dll causing it

will probably be nvidia/amd related

[slim spruce]

that is all?

[vivid briar]

nothing abt unity or escape from tarkovv

tday'

[slim spruce]

that is actually battleye/tarkov related so that is what we got

[slim spruce]

Check your ram in task manager when this happens, to see if the cached part of your memory is going up and up and up without stopping.

[vivid briar]

it goes up to 20% when loading into a raid

[slim spruce]

This may be a memory leak problem with your system and the game. Try enabling the ingame memory cleaner.

it's in settings.

[autumn herald]

Hello everyone can someone help me with tarkov 100% cpu usage sinds last update
i5 9400F 16gb ram Rtx 2060 6gb
i tried on every settings still the same
before the update was doing greate on ultra settings

[slim spruce]

this is a known bug. Please lower your settings or resolution to try to lower usage and send in a bug report in the launcher

[autumn herald]

its not playable if you get lag every 5 sec i reported a bug while ago

i hope they gonna fix it soon

[desert vapor]

I've tried everything and I just can't get past the title screen

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[desert vapor]

IT WORKED YOU'RE A GOD

[slim spruce]

[vivid briar]

its working now but it did before but then started fucking up again

ty ill lyk if it happenes again

[slim spruce]

Some have to use a 3rd party ram cleaner, but I am not familiar with them to suggest one

If it is a memory leak

[vivid briar]

LMAO

IT DID IT AGAIN bruh

[slim spruce]

Try lowering your settings a lot

to try to lower ram usage

And then I'd suggest a bug report so they can see your logs and suggest further things

[desert vapor]

Oh one more thing, maybe this isn't really a support question, but does tarkov have a tutorial?

[slim spruce]

No. Only videos that people have made.

I'd suggest some by Pestily

[desert vapor]

Damn that's hardcore

[slim spruce]

indeed

@vivid briar please don't joke about that

[stone seal]

started having an issue where everytime i try to scav it will go all the way to awaiting session start and then crash, i can still run pmc no issue and was running scav yesterday. anyone got an idea about why this would happen

[abstract flame]

same

[spice hill]

Does anyone know how to get operating room key? I dont see it on flea and havent seen it once all wipe or the room open all wipe

[desert vapor]

Oh do the thing Sessamy said

[desert vapor]

Go here

C:\Users%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.

[slim spruce]

[abstract flame]

I alt+f4'ed and launcher isnt popping up

second time it happens

[slim spruce]

close the exe instances and then restart the launcher

Close them in task manager

[abstract flame]

also when I kill the exe's it says I closed something when I turn the launcher on and it crashes

[slim spruce]

what does it say?

[abstract flame]

something like I killed the launcher exe or smth, now Iam stuck in launcher with in-game status xd

[slim spruce]

close escapefromtarkov.exe instances as well

or reboot

[abstract flame]

it says somthing lke "Cant process a request because process 8776 is ended" , rought translation

tried rebooting already and its like a closed circle

[slim spruce]

weird

never saw that unless the words are different

rebooting should fix it

[abstract flame]

I tried rebooting and same thing happens, turn on tarkov>stuck in main screen>alt f4>cant open launcher again

already did file check

[slim spruce]

go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\

and make sure the settings folder is not read only in right click > properties. A black square does not mean read only, but a check does.

[abstract flame]

Iam gonna check the drivers first

[stone seal]

started having an issue where everytime i try to scav it will go all the way to awaiting session start and then crash, i can still run pmc no issue and was running scav yesterday. anyone got an idea about why this would happen

[slim spruce]

you can delete the broken named ones.

[tulip hawk]

I assume they're the settings i chose before. when I loaded up today after a blue screen my keybinds changed

[slim spruce]

I did not know the game would automatically replace the ini files

interesting

[tulip hawk]

I've basically been afraid to go into raid as a pmc since I don't know if I will bsod again, but I did a scav run today and it was fine

[slim spruce]

If it only happened once you are probably fine

more than once, you got something to look for

[abstract flame]

forgot to mention I got bluescreened while trying to scav today and after that it happened @slim spruce it probably has something to do with that

[slim spruce]

the broken files?

Oh I see

[tulip hawk]

it crashed multiple times, but bsoded once

[abstract flame]

yeah like my grame broke after the bluescreen

[slim spruce]

delete those ini files after backing them up

They will be recreated in default state when you start the game

[abstract flame]

so should I do what you have written before to the first guy yeah?

[tulip hawk]

should i do the same

[slim spruce]

yes

[slim spruce]

Yes actually

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

If this doesn't fix the problem please paste the files you backed up to replace the files that took their place in that folder.@tulip hawk@abstract flame

[tulip hawk]

should i delete the broken files first though

instead of backing them up

[slim spruce]

broken can just be deleted yes

[tulip hawk]

ok i'll try a scav run

[stiff forum]

hey so i manually extracted the game,.

says the archive file is corrupt

keep getting the checksum error after reinstalling. even factory wiped the pc.

[slim spruce]

Are you using winrar or the windows unzipping tool?

[stiff forum]

winrar

[slim spruce]

continue with the errors. If you skip a file it will be corrupt in the launcher

or ignore the errors

[stiff forum]

where should i installed the escapefromtarkov_data file?

[slim spruce]

Everything in the zip file should be extracted as-is to a folder

Game folder should look like this:

[lusty spire]

👍

[grizzled nacelle]

Anyone know why fence hasent leveled to max?

[slim spruce]

you have like 5.99 or something and it's rounding up

You need 0.01 more

[grizzled nacelle]

gotcha, thanks!

[stiff forum]

should i have the previous launcher uninstalled before doing all this?

[slim spruce]

You can have the launcher installed before doing this unzipping, yes, that is intended

After you unzip to a folder you use the launcher to "set the path to an existing installation"

instead of "install"

[stiff forum]

gotcha. does anyone know why this happens? ive re-installed multiple times and even factory wiped. tarkov just doesnt like my pc for some reason

[slim spruce]

The most common cause for corrupt game right after installing is an antivirus removing/quarantining files

[stiff forum]

which ive turned off completely before installing,

[slim spruce]

so you should white list the game and launcher folders in all antiviruses and windows defender especially and reboot.

[slim spruce]

If you unzip and ignore errors does the game folder look like the picture up there?

"ignore all"

[stiff forum]

unzipping now will get back to you.

[slim spruce]

If you skip a file that is bad

[bright arrow]

hello, so recently I've been watching Utopia stream and the code they gave me gave an error 208. The giveaway code, is it possible to get any help out of this. Because I didn't chose the location myself, I just activated the provided key that were given to the Utopia team

[slim spruce]

error 208 wrong region in the launcher?

[bright arrow]

yes

[slim spruce]

What does it say?

[grim ginkgo]

i cant login

[grim ginkgo]

it keeps saying ive reached the maximum attempts but ive changed the password and everything and it wont work

[slim spruce]

1 moment

[grim ginkgo]

i have error 230 rn

[stiff forum]

Done. yes I have a folder with everything in that photo included.

[bright arrow]

ok, thanks a lot

[grim ginkgo]

ive never had this issue before

[slim spruce]

use the launcher to point to that folder with "set the path..."

[solemn finch]

Tips and triks to recieve the email verification code? I just updated Bios and now the game wants this code. I`ve tried reinstalling and tried several times to get the code

[slim spruce]

This only works if another pc in your house/network works

But clever, yes.

[stiff forum]

ok set it. It is checking integrity of the game files. will get back to you

[slim spruce]

please dm me your account name and the trial key you used and I will let them know and it will probably be fixed tomorrow

[granite wadi]

could someone let me know when there's a discount or something, I've wanted this game for sooooo long but I cant afford the game so i just watch it, if there even are sales.

[bright arrow]

k

[solemn finch]

ok, this is the only computer

[slim spruce]

There are sales sometimes in Russian holidays, but maybe in August. Not confirmed yet.

[stiff forum]

once i set it it automatically checked the integrity of the files. It finished and is saying "Warning! Game launch Impossible! Game files integrity is compromised. Repair Required." Again...

[granite wadi]

got it

looks so fun bit its like 40 or 50 dollars

[stiff forum]

This time it repaired...is this normal?

[slim spruce]

does it say play?

oh hmm

[stiff forum]

It does. Let me try scaving and extracting, usually it crashes on soon as I die/Extract

[slim spruce]

When you unzip the zip file in windows what error pops up?

[stiff forum]

Checksum error pops up. doesnt provide a number

but in the laucher its; C:\Battlestate Games\BsgLauncher\Temp\EscapeFromTarkov_live_0.12.12.30.19047.bsgp downloaded file checksum does not match

ERROR: 108003

[slim spruce]

This is in winrar?

What does it ask, ignore, ignore all, skip, etc?

[bright arrow]

@slim spruce I sent you a DM.
thx for the help :)
will check it tomorrow then

[slim spruce]

Thanks. I've passed it up.

[stiff forum]

Nothing and no that was pre extraction

ok seems to be working ok thanks. I have to do this every update?

[slim spruce]

There is no solution to the checksum error you got except a full reinstall of windows, to my knowledge. Yes, most people have to do that manual install every update, that have this problem.

[stiff forum]

Funny. I actually reinstalled windows twice trying to fix this.

Initially I thought it was a PC issue and sent the hardware in for repair. No problems found, just a tad annoying

[slim spruce]

no clue

[stiff forum]

seems to be the conclusions from all the tech support on the forums

[slim spruce]

yeah. I am not sure if there's a fix for the checksum problem in the launcher

I mean without a reformat

[stiff forum]

any elaboration?

Not that tech savvy

[slim spruce]

I am not sure the cause is known.

[stiff forum]

Oh thats great 🤣

Thanks for the help tho appreciate it

[hardy quartz]

so many fucking cheaters this weekend...

[stiff forum]

Skier prob

[abstract flame]

I hope youre getting paid enough for this job, thanks @slim spruce

[slim spruce]

It's volunteer.

[abstract flame]

is there a way to retrieve old graph setting tho, my game looks like dog poop

I guess bringing back the old ini file would work but Iam afraid it will brake the game again

[slim spruce]

I would suggest remaking the settings in the game as the file was corrupt

[abstract flame]

aight Ill have some fun in the setting I guess, thanks a lot

[lofty pewter]

does anyone care to open dorms marked? can open operating room on lighthouse

[tight niche]

does anybody have an idea what they did this wipe? to make the game so fucking laggy for me? i've went through all the support here, i've updated my drivers i've fixed my ram, it should be glaringly obvious this isn't an issue on my end yet people seem too scared to blame the devs. something they changed this wipe made the game run like shit. last wipe there were no issues but this wipe. kaput.

[tough breach]

Do you guys have any other solutions for errror 3038

[slim spruce]

3032?

[tough breach]

Yeah

[slim spruce]

BSG can't help that in any way. It's an xsolla problem.

[tough breach]

Ok I’m still waiting on them

I need to wait 5 or more hours i’ll let you guys know what happens next

[stiff forum]

@slim spruce worked for a raid, then randomly gave be the weird black screen and: https://cdn.discordapp.com/attachments/944037410893869076/998377386364121189/IMG_4342.jpg

[teal cairn]

Hey, I just completely re-installed my game becuase I have a wierd bug.
Every time I quee for Shoreline or Interchange, I get stuck on "Awaiting session start" & then my game crashes, just gets stuck on loading, then crashes. I've got quite agood PC so I doubt that's the issue, and it's happened since the new patch. Any clue/advice?

[slim spruce]

hmm

[slim spruce]

ram size?

[stiff forum]

ever seen that before?

[teal cairn]

@slim spruce 16

[teal cairn]

No, I've genuinely never had any issues w/ the game up to this patch

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[teal cairn]

@slim spruce Done, will boot up game again and let you know in a little bit 👍

[maiden quarry]

Whats up with names like this?

[teal cairn]

@slim spruce Loaded in flawlssly, thank you good sir 👍

[slim spruce]

@magic hornet use #discord-mod-mail not in public please

we'd need a video

[slim spruce]

Does this happen on other games?

I see you did a reinstall with a clean installation a couple months ago about this

Is the usage like really high on tarkov compared to other games?

GPU usage?

Unfortunately this seems like your GPU is malfunctioning or a cable is bad

I'd try another cable if you can.

[slim spruce]

I would get a 3080 if money was not an issue

Is your 970 under warranty anymore?

I'd stick with Nvidia for sure

2080 or 3080

or 3060ti

[trail cove]

I have bought the game, but never recieved it. When I was purchasing the game it asked me for the temporary amount to prove the card was mine I guess, but when I put it in which was $0.30 It said transaction failed, but when I checked my balance on my card They took $50.02 out of my account and I still haven't gotten the game

[slim spruce]

You don't see the game listed on your Tarkov website profile page?

[trail cove]

no under pre-ordered it says nothing

[slim spruce]

Please contact xsolla here, the company that handles the payment for the game: https://help.xsolla.com/en/you-charged-me-but-i-didnt-get-my-purchase

[trail cove]

it says that it was failed and the money will be back in a couple days, but should I try buying tarkov again? Or wait

[slim spruce]

Contact them first before buying again.

[last sentinel]

whenever i get into raid it takes 3+ minutes to load map then 5+ minutes to load loot and im spawning in minutes after raid began. Just started happening after clean install of windows. 16gb ram 3080 i5 9400f installed an a m.2 NVMe. its not the ram given that it was fine last week before the reinstall. tried changing settings and reinstalling game on different drives. any ideas?

[slim spruce]

see here for a fix that has helped a lot with loading loot being too long: https://www.reddit.com/r/EscapefromTarkov/comments/rlof6z/loading_loot_slow_fix/ See the main post and the first comment.

@trail sleet to use mod mail you must have dms enabled for server members

[last sentinel]

ill try it and let you know though im weary since i have an intel cpu

[slim spruce]

I've seen this with intel.

[last sentinel]

had no difference loading map still 4+ minuts

[trail cove]

thanks for helping I got it fixed and I'm installing the game rn

[slim spruce]

you updated chipset drivers and that clock is disabled?

[last sentinel]

yep did both

[slim spruce]

Please send in a bug report in the launcher about this as your logs may help them tell you a fix.

[last sentinel]

okay thanks for the help

[slim spruce]

Oh one more tip, change your DNS server to something like google's 8.8.8.8 and 8.8.4.4

[sweet hollow]

if theres an airdrop happening in my raid, and I also have a flare, can I also use my flare after?

[slim spruce]

it's a 20 minute delay I believe

between drops

[sweet hollow]

any way to confirm this? im in raid and would like to know

[slim spruce]

"If someone in the raid already called the airdrop before you, you will get a "Wait for arrival! Airspace is congested" warning and will have to wait 20 minutes from the time of the initial airdrop. "

https://escapefromtarkov.fandom.com/wiki/Airdrop_supply_crate

[sweet hollow]

so i wont lose it? the game will tell me if i cant use it?

[slim spruce]

You will have to wait 20 minutes from the last airdrop for yours to drop, the way I read that.

[finite tendon]

Does anyone have an idea of how long it usually takes to get a response on a support ticket submitted through the site?

[tender crown]

how do i put a scope on a mosin? everything i see online says i need the kochetov mount but when i try to put it on the mosin it doesn't work

[slim spruce]

you need the mosin sniper variant

[slim spruce]

Tickets usually have fast response times within a day or so

[tender crown]

is there a way to get the sniper varient before i unlock the flea market

[slim spruce]

There is a barter on Prapor 1

[tender crown]

alright, thanks man

[sweet hollow]

i called a flare in raid and its not coming? do i have to do it before a certain time?

or is the flare not guaranteed airdrop?

[slim spruce]

if it said awaiting airdrop wait like 4-5 minutes max

if it said airspace congested it might be up to 20 min

[mental robin]

Hey who do we report team killing to

[slim spruce]

notices time

[slim spruce]

#discord-mod-mail

[spark gull]

Quick question, if I upgrade tarkov edition does my stash get wiped or do I keep everything?

[slim spruce]

It does not reset anymore. You get everything in the mail.

Close your game and launcher.

[spark gull]

Thank you for the confirmation!

[obsidian spindle]

anyone know why my presets are empty, verified files, restarted game, cleared cache

[tropic agate]

having alot of crashes recently while loading up lighthouse, reserve, and interchange. Anyone have any suggestions?

[reef gazelle]

Recently I tried to upgrade to eod and I bought the wrong version of the game do you guys know if theyll refund me so I can buy eod or will they reject it

Or do I have to refund it from PayPal and try to fight it

[inner flume]

Im having this glitch with re downloading the game and it just does this for ever and I cant delete it cause it will just tell me that the game needs to be repaired and i cannot delete it from settings at all

it will load for ever, and ever

[torn galleon]

can someone help me with this?

[silent furnace]

Can we get this guy banned please lol

[granite egret]

for what?

[inner narwhal]

any rules on teaming up then just shooting them when you load in? or is it just the risk?

[vague ice]

LF Duo to task with

[distant valley]

Is this just bugged or does UN Roadblock actually close?

[reef gulch]

Anyone else having insane problems with desync this wipe despite low ping?

[boreal depot]

probable bug, as it's an always open, many use extract. Theoretically it should still extract if you were to go there (even with it's name in red)

[vivid briar]

Ive been in awaiting session start for about 8 minutes on my scav

nvm, it just kicked me out ig???

[vivid briar]

yo anyone knows where those new " Military flash drives" spawn

[cyan creek]

lighthouse expansion ive found all mine

[vivid briar]

f

[elder escarp]

is anyone at all going through the same problem of loading into raids? my game struggles to load map at first getting stuck at 14% and doesnt move until I backout and load that same map again causing it to jump from that 14% to 100% in 20 seconds only for it to get stuck on 100% For a good minute or two. after the map loading finishes it gets to loading loot and thats where the issues starts. the % struggles reaching the cursed 65% where it gets stuck for up to 15 minutes only for it to get unstuck and jump to 80%, then it takes another 10 minutes for the loot to struggle up to 100% only for me to load in 10 minutes late or die the second I spawn from someone walking by my spawn or even worse being me getting "server connection lost after 15 to 20 minute load ony ANY map

all started right after the server upgrade patch on the 07/15/2022

this was the same issues at wipe day then after a week from wipe day I was loading on timer every map and no issues up until now

[spare perch]

hi, i am new in this game is it normal that loarding map take 2-3 min and loarding loot 7-8 min.

[elder escarp]

no it's not normal

[spare perch]

my computer is pretty good so i dont think my pc is the fault ( i can run dyling light 2 60-100 fps ) and my internet is decent too :/

[elder escarp]

yea i'm struggling with this too

makes the game unplayable

[spare perch]

well if someone know how to solved this problem just write me 😄 i would be thankful.

[elder escarp]

I doubt you'll get an answer :/

[main knot]

is anyone else having a bug with cargo x part 1?

the folder isn't appearing for me 😦

[quiet summit]

No Intentional teamkilling is allowed in our LFG.

All #521628660298678283 apply.

[quiet summit]

#pvp-lfg is where you want to go

[vivid briar]

@slim spruce me again sadly no good news or answer yet but somthing new happend you remember how it somtiems crashd eft wiht windos blue screen at the raid end? well today i was in my hiedout a upgrade finshed and i wanted too start a new one i bought some parts and bamm windos blue screen eror crash .
it didn happen anytime before it was alaways at the raid end (not always but it had a chance too crash)
but now also in hiedout so the crash is not raid end related musst be bigger

[quiet summit]

Filing cabinets i've heard spawn them

What?

[reef gulch]

any way to stop my CPU/Memory from spiking every time the game starts loading loot, which crashes my game a solid 50% of raids

[trim tendon]

cant take silencer out of insurance screen lol it bugs out and all i get is white box in middle of screen

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[slim spruce]

[tough breach]

Bro what I never made that payment and found out another is game 2 days ago

[slim spruce]

You've tried another payment method?

[tough breach]

Yes

[slim spruce]

Another card all together?

[tough breach]

Yes

[slim spruce]

On a VPN?

[tough breach]

I made a new account

No not on a vpn do I need one????

[slim spruce]

xsolla is also IP based I believe

the "payment account"

[elder escarp]

btw is it bad when my task manager says the my graphic engine used for tarkov is GPU 0 -3D copy?

[tough breach]

Ok do I make a new paypal

Because I made a new one yesterday

[slim spruce]

If you are to try on a VPN you would need a new paypal probably if you have another email but use another card that is not banned like the one that was used on that original payment

You also might have to use another one that you otherwise just used on this banned account.

[tough breach]

I tried 2 cards

[elder escarp]

@slim spruce

[slim spruce]

Do you have geforce experience recording?

[tough breach]

So I need to make a new account and paypal go on a vpn then try???

[elder escarp]

like recording my screen?

[slim spruce]

Does your current account have a tarkov game on it?

[slim spruce]

yeah

[elder escarp]

nope

[tough breach]

I didn’t buy it because it’s not letting me

[tight pulsar]

hi, I'm on singapore server and i occasionally join a server with around 200 ping every several raids. The ping would remain stable around that 200 ping for the rest of the raid. I've checked my internet speed and ping even at the BSG launcher, which is around 12 ping. Any idea how to solve this issue? Kinda frustrating just to see a red ping at the top right corner when I've just joined a server with full gear on pmc and know that I will almost 100% lose them all while not able to do anything cause I keep getting kicked. For now I've ticked other servers as well, hopefully to reduce the chances of getting into that red ping server.

[slim spruce]

It may also be connected to the tarkov account so I'd make another if you did not buy it yet

You could try with it but this is uncharted territory

[tough breach]

?

[slim spruce]

"A GPU engine represents an independent unit of silicon on the GPU that can be scheduled and can operate in parallel with one another. For example, a copy engine may be used to transfer data around while a 3D engine is used for 3D rendering. While the 3D engine can also be used to move data around, simple data transfers can be offloaded to the copy engine, allowing the 3D engine to work on more complex tasks, improving overall performance. In this case both the copy engine and the 3D engine would operate in parallel."

[elder escarp]

so its not a bad thing ?

[slim spruce]

So yeah I'd first try the purchase on a new paypal with a new payment method (one you are sure was not used on that charge back charge) and buy it on the VPN

[slim spruce]

no, it's fine

[tough breach]

Ok

So all new accounts? Right

[slim spruce]

I would assume the tarkov account is good if it did not have the charge back on it

[slim spruce]

If you have the majority on 3D it's fine

[tough breach]

How do I know

[slim spruce]

This is a mystery. That charge back was probably an accident by someone who thought the charge was a scam, going to Russia.

[tough breach]

Oh

I don’t really have other cards then my 2

That I tried

[vivid briar]

How to fix an item still 'being on the market' after I took it off and have gotten the item back - basically just says I still have it on the flea and I need the slot back

[slim spruce]

You can't try on this IP you're on now with another card.

That "account" is bad

[slim spruce]

expand all those 2 entries

[vivid briar]

The other just sopld - still invisible gp coin

[tough breach]

Witch Country do I connect to??????

[vivid briar]

[slim spruce]

yours

[elder escarp]

@slim spruce what should I set my maximum and minimum virtual memory?

[tough breach]

Ok

[slim spruce]

16000 min and 25000 max

on an ssd

[elder escarp]

I dont have

[tough breach]

How do I change my ip if it have 3 Country’s because I got the free one it has Japan US Netherlands

[slim spruce]

Did you buy on one of those IPs?

[tough breach]

No there free

[slim spruce]

The previous purchase that was refunded?

The IP you used that was refunded on, that $19.99 is blocked for you

so use another thing than that, ideally in your country

[slim spruce]

Yes they denied the appeal.

I'd try on another internet address you never used before and with a new paypal with a new card you never used before on xsolla

[tough breach]

I can’t I only have 2

Should I get a prepaid visa??

[slim spruce]

You may be able to use the one you just used, or you may have to buy a prepaid visa

[tough breach]

Ok

[slim spruce]

Yeah. Just make sure there's enough on it

taxes, fees etc

I'd try the other card first

on the VPN with new paypal

[tough breach]

I did try the other card

[slim spruce]

But it may be easier to have a friend buy this for you and paypal him the money

someone that won't scam you

[tough breach]

I have no one that would buy me that

[elder escarp]

can I still set it to this on my C drive?

[slim spruce]

yes if it's an ssd

[elder escarp]

it's not

[hoary laurel]

I cannot launch tarkov anymore the reason being that battleye cant be installed i do need help

[slim spruce]

have it put on an ssd

[elder escarp]

well I don't have one xd

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/397

[slim spruce]

This page file will not help you if you don't have an ssd.

I mean it might but it will be slow.

I'd really insist on buying a cheap ssd

PNY has a 240GB one for $28

[elder escarp]

okie but what can i set my virtual ram to on a hard drive

[slim spruce]

You could try it on the C hard drive but it might not help much. I'd try it anyways.

[tough breach]

Dude what do I do

Do you have a free vpn???

[slim spruce]

There's many free vpns but I am not experienced with them

[hoary laurel]

okay thank you @slim spruce

[tough breach]

I don’t know what to do man

[slim spruce]

However unofficially supported, buying a key on a 3rd party website may be your only option. But note that if the key is stolen it may be removed from your account.

So I can't officially suggest that.

[tough breach]

So I get a prepaid visa then what

[tough breach]

I’m not sure

[slim spruce]

a prepaid visa on a VPN would probably work

[tough breach]

Ok but I need to pay for Canada

[slim spruce]

yeah that's fine

[tough breach]

Ok

I will

[slim spruce]

put a little extra on the card to be sure

[tough breach]

Ok

[worldly mortar]

hello

[tough breach]

Like how much 85?

[slim spruce]

You buying standard?

[tough breach]

Yes

[worldly mortar]

im new here does anyone to play some escape from tarkov with me?

[slim spruce]

How much is standard in Canada?

[slim spruce]

#beginners-assistance and #sherpa-info

[tough breach]

Is Canada it’s 77$ with taxes fees and Country currency changes

[slim spruce]

If you're sure it's 77, 85 sounds good

[tough breach]

Ok

[proper ivy]

my friend hasnt played tarkov in a while and hes trying to log into his account with the email that he got the game receipt sent to but it is apparently invalid

[tough breach]

Bro I don’t want to pay 100$ for my vpn a month

[slim spruce]

there are free vpns but they may not be secure

Buy for this one thing perhaps useful

windows 10 has a built in one

bottom right > notifications > expand icons > vpn

[quiet summit]

Wait what, Win10 has a free built in one?

[slim spruce]

yeah

might be garbage though

[quiet summit]

Better than nothing, that's something to test

[proper ivy]

any help?

[tough breach]

I can’t find it

[quiet summit]

Try these https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[tough breach]

I’m on win 11

[slim spruce]

it says it's only a client, you may have to enter a real vpn info lol@tough breach

[boreal depot]

Win 10 has a built-in vpn manager, you still need to add a vpn connection though, based on their system. Unfortunately it's not an out-of-the-box vpn where you click and sit behind/in a vpn directly

[tough breach]

So I don’t know how I’m going to buy this because I don’t got a vpn

[proper ivy]

that isnt the problem

[tough breach]

And let’s say I spend all the money and it doesn’t work.

[slim spruce]

I'd use a free vpn for this one thing

[tough breach]

I use proton and need to pay for more countries i’m using the free version right now

Which only gives me 3 Japan Netherlands and US

[slim spruce]

were you using a vpn at the time you bought the game previously?

[tough breach]

At my house????