community-support

[zenith dust]

That's it i had enough of cheaters. This game is broken, they didn't even try to hide their cheat.

[quiet summit]

Let's try Pagefile?

[proud root]

I just dont understand what changed in the update from yesterday to today. Because I moved the game to my m.2 at the start of wipe and that fixed it. and now its gone back again

[proud root]

Seems to work fine on woods now. Maybe restarting my pc a few times was enough to just make it go back to normal. I'll look into getting more ram and hopefully never have to worry about it again

[quiet summit]

[floral aurora]

i keep getting kicked from my raid with under 30 ping for "high packet loss" can someone explain before i lose my marbles

ah my friend told me i died in the raid now but id like to know

[slim spruce]

are you on wifi?

[floral aurora]

yes

[slim spruce]

Can you be on wired?

[floral aurora]

no sadly

[oblique badger]

need help with xsolla verifcation codes

codes wont send and old ones wont expire

[slim spruce]

you have limited options such as changing the channel of your wifi to a better one, using 2.4 for longer range and not 5ghz, and buying a better wifi card that has an antennae

[slim spruce]

see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[chrome osprey]

any body has issues with skills not going up

[quiet summit]

Which ones?

[oblique badger]

no this is for purchasing eod, where xsolla charges you an amount to verify. i have 2 old codes from 2 days ago when i tried it which were supposed to expire after 3 hours and then no new codes show up when i try to purchase again

[chrome osprey]

endurance ive been on level 5 for a couple of days now

[worthy bane]

Do we know if its okay to revert the Pagefile changes? Or is the patch for other things

[quiet summit]

You will need to get in contact with xSolla as they handle billing

[quiet summit]

You can try it and see if your performance holds up

[quiet summit]

https://help.xsolla.com/i-cant-make-a-payment

https://help.xsolla.com/babka

[quiet summit]

Are you entering raids overweight?

~26kg+

[chrome osprey]

im not hundred % sure about the weight i go in i know i always come out with about 40kg . im level 17 at the moment

[quiet summit]

Endurance only levels while you are underweight (Weight not being yellow)

Double check what weight you're entering raid with

Strength is leveled while you're yellow or red weight

(You'll find that your strength is higher level than your endurance)

[chrome osprey]

mmmm i had the wrong understanding on how to level it up!!!!

[quiet summit]

[chrome osprey]

thanks a million in going to try it that way!!!!

[quiet summit]

Sounds good!

Good luck!

[tight niche]

I'm home now. did a quick raid and checked task manager when it started getting framey.

[quiet summit]

Memory go brr

Are you out of raid now?

[tight niche]

yep

[quiet summit]

Alright let's try setting your pagefile size

Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under performance hit settings
Advanced again, and change the paging file size
Select an SSD drive
Untick automatically manage paging file size for all drives
Use 16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
After that, restart your computer and give it another go

Keep in mind this will take up some space on your SSD for as long as you have that volume on

This will also very slightly decrease the lifespan of your SSD

Modern SSD’s will barely be affected (might even not be affected)

[tight niche]

like this?

[quiet summit]

[worthy bane]

Yeah its back to normal

[quiet summit]

Oh that's good news

[ocean isle]

is my game bugged or something, i just killed 2 scavs at 2am time woods i got the task where i need to kill scavs between 21:00 - 4:00 i didnt get those kills in the task also i got the junkie task from jaeger, i took a morphine then killed those 2 scavs didnt get them either?

is morphine not a stimulant effect?

before that my game bugged, we couldnt shoot with my friend or do anything and we restarted the game the server crashes

[magic ermine]

In the pins where it says downloading issues when i have to extract the file i downloaded does it mean the whole file or just the game file?

[slim spruce]

extract the zip to a folder and set that folder as the install folder in the launcher

so you extract it to where you want the game installed

[magic ermine]

ok

[vivid briar]

what room is nostalgia again?

[robust heron]

Why did trey24k sister get a streamer item and he didnt. Thats a literal meme. Just castrate the poor fella why dont ya. Not like he doesnt deserve it.

[vivid briar]

Is it me or babka live support is just bots?

[sly lion]

Can I get banned if I modify my tarkov files?

[verbal forge]

is 16 gb ram not enough to play?

I keep getting stutters when I play bigger maps

my memory goes to 95% usage

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[slim spruce]

Yes, in any way.

What is this about?

[verbal forge]

and what will this do?

[slim spruce]

Page file is already in use, this just makes it larger. It's space on your ssd that is used as virtual RAM.

[magic ermine]

ok everything is working besides i cannot set a path to the existing game files

[verbal forge]

so this doubles my ram

[slim spruce]

this is slower and is on an ssd

not really ram but it's used as it

[slim spruce]

what error?

[verbal forge]

okay I am check

task manager says 97 % usage

[tight niche]

stuttering was slightly less prevalent and lasted only about a minute instead of the 2 minutes that it was lasting before. still enough to be a big problem, because it makes it very hard to turn which = death in fight

[slim spruce]

Try the page file increase.

[verbal forge]

but it is okay

it doesnt stutter with 97%

or this virtual ram was supposed to lower the usage?

[slim spruce]

no

[magic ermine]

no when I go to "set the path to existing game path" on battle state launcher and i go to the file where its extracted its not there but then if I go to my actual files then everything is there i can even open the game.

[slim spruce]

You won't see files in that browse search. Select the folder and highlight it, where the tarkov exe is.

[magic ermine]

it says check integrity of game files is that right?

[slim spruce]

yeah, soon you can play

[magic ermine]

k thx

[tight niche]

any other suggestions since that doesn't seem to have fully solved it?

[copper magnet]

thanks bro

[rough steppe]

So for anyone with amd system that was crash idk what I did to fix it besides just reinstalling the game tbh.

Just opened it up after install and it just started working like normal

[copper magnet]

anyone else game and discord just not working and then it takes extra force to look around only happens in raid

[quiet summit]

Mmmm......

You can try resetting settings to default, other than that I'm not too sure

You did restart right?

[tight niche]

Yeah

Now im trying to reinstall all my drivers, probably wont get done for awhilr

[quiet summit]

Ok

[brittle pumice]

Does anyone know how (if you can) get into the safe in the conference room locked safe?

[cerulean wave]

does anyone know how much smp is?

[rain mesa]

https://www.escapefromtarkov.com/support/knowledge/432

is this only for amd or nvidia gpu as well?

[slim spruce]

AMD only

This is for both: https://www.escapefromtarkov.com/support/knowledge/435

[rain mesa]

nvm then

[supple hollow]

the guy was shooting at me several times with a shotgun, but because he was terrible at aiming and I'm not as terrible as him, I lost rep :(

maybe a system where it keeps track of who you've aimed in at as a scav, and if you fire at them it counts as turning

that might be good

[slim spruce]

@left wind this is in 2019?

Deleted because personal info.

[left wind]

yea, i took a long Hiatus due to traveling.- came back and all my friends played and i was like hey, i enjoyed the game let me check it out!

[slim spruce]

I believe this is one reason why the email change service is no longer available.

You will need to contact support about this, and provide proof you own the account such as with receipts of original purchase.

[left wind]

came back and all my freinds played the game so i wanted to get back into the game and my account doesnt exist anymore. i was super confused!

[slim spruce]

email [e-mail] about this and attach a pdf of the xsolla receipts of the original purchases.

thanks

[left wind]

i did they havent responded to me as of yet haha.

[static panther]

why is my message deleted

[left wind]

Sent proof of purchase from paypal and they said that didnt count as proof of purchase so i was super confused.

[vivid briar]

Bsod in every raid after last patch. Any suggestions how to fix it? (Looks like video driver because it turns off screen for a few sec and turns on in low res bsod)

[left wind]

(used Paypal to purchase the game)

[slim spruce]

I am on it

[slim spruce]

You get a confirmation email from xsolla

search your email for that

[left wind]

ok i have all that, i was originally emailing with a gregory should i respond to his Email or send a new support email for it

[sacred root]

i have the same problem i think but it already says false for me?

[slim spruce]

Try the other fix in the pins

[sacred root]

i meant to reply to the next one down. im on i7 with 3070ti

[slim spruce]

oh

[left wind]

ok i sent in a new email, thank you for the support everyone! much love!

[sacred root]

im not seeing a fnother pin, unless you mean the amd one

y

[slim spruce]

So your graphics ini said false for mip streaming?

[sacred root]

y

[slim spruce]

You have like 5 fps ingame?

[sacred root]

i cannot walk or shoot without stuttering

it was all good 20 hours ago

[slim spruce]

What is your ram usage?

[sacred root]

not sure i understand the question. how much do i have? 16

[slim spruce]

The usage during gameplay, like 50%, 100% ?

[sacred root]

i will look

i know it gives me a blue wheel on my mouse when i tab back into game sometimes

and it says tarkov became unresponsive wait or close

[slim spruce]

Try on factory on offline

[sacred root]

its notr showing any problems but im gonna try reserve as thats where its been a problem for me

and 50%

78% on reserve but nothing bad is happening anymore, all i did was unplug pc for 5 minutes

[slim spruce]

looks good

[sacred root]

im not sure why it went good without me doing anything, ty for your time though

[vivid briar]

Anyone knows why my Tarkov EOD purchase is pending and is as an automatic payment on Paypal?

[bleak rock]

Anyone know how to fix an issue where my buddy and I are on the same server, and in the same Customs lobby but unable to invite one another?

I'm on EOD, and level 14
He just picked up the Standard account and is level 1

[vivid briar]

did u guys add each other first?

[bleak rock]

Nope. Duh, that' was it!

[wispy hare]

is there any promo code? I thought the amount was in CAD but its in USD so I just bought a 50 CAD mastercard prepaid giftcard for nothing

[vivid briar]

nope not a single one don't bother searching

well buy a 15$ one lol

[wispy hare]

damn

the store is closed lol

[quiet summit]

[vivid briar]

you can't use a card lol?

like debit or paypal

[wispy hare]

yeah I transfered the money from my card to my paypal so now I only need 6 more $

[slim spruce]

You don't need to transfer money into a paypal account to use it to buy the game.

You can just add it as a payment method.

[wispy hare]

oh

still dont have enough lmao

[opal pike]

got an issue where i have no game sound, at all. no issues with any other sound from any other application? done integ check and reboot and updates. just no EFT sound in or out of raid. any ideas anyone

[quiet summit]

Check your volume mixer

Did you mute the game?

[opal pike]

none of that, the game isnt even showing on the volume mixer as outputting any sound

[quiet summit]

Set something else to default and set your primary device as default again

[opal pike]

in system sound settings yeah?

[wraith gulch]

Living high is not a crime pt 2 is not showing up even though I completed blood of war 3. Have the requirements changed or am i bugged?

[quiet summit]

Should be along those lines

[meager orbit]

tarkov says im spamming voip when i'm trying to talk?

anyone else had this issue?

[slim spruce]

You can talk for about 15 seconds per short period.

[opal pike]

unfortunately it didnt work

[meager orbit]

yeah it cuts me off within the first second or two

[slim spruce]

Are you too loud?

[meager orbit]

im guessing but ive tweaked my microphone.

maybe ill tweak it more if theres no real obvious answer to this

[slim spruce]

Sounds like either it's too loud or you are talking too much.

Or for too long.

[meager orbit]

most likely my mic is loud in the game. which is weird because its low for every other app. any way to lower your voip voice by any chance?

[opal pike]

do you think its worth a reinstall to fix my audio issue?

[slim spruce]

Not likely.

Make sure your input and output devices are set in windows.

[opal pike]

they are, it was fine until it was unplugged and plugged back in when moving around

[slim spruce]

Have the game open and ALT TAB and right click the sound icon at the bottom right > volume mixer and make sure it's not at 0

[opal pike]

its not, i have sound for everything else, videos, chrome, other games, system sounds the lot just not EFT

[slim spruce]

game volume ingame in the settings is correct?

[opal pike]

yep checked it all

[slim spruce]

your headset is what?

[opal pike]

goxlr and wired in ear monitors. checked all the updates and drivers. its only EFT that isnt working so its making me think it must be an issue there.

[slim spruce]

Right click the sound icon at the bottom right and go to Sounds > Playback tab and right click your device and make sure it's set as default and also do the same in the recording tab.

[opal pike]

done

it was set already but i checked a few times

[quiet summit]

Right click on the Volume icon on your Windows task bar and select 'Playback Devices'. Double-click on the 'Speakers/Headphones' option, to open a properties window. Click on the 'Advanced' tab and tick the box that says 'Allow applications to take exclusive control of this device'.

[opal pike]

its a windows 11 issue

[quiet summit]

Oh

[opal pike]

chatting to a sherpa friend that had the same issue

[quiet summit]

You can't do that in win11?

The steps I just said

[opal pike]

no windows11 bug, if you unplug something or swap a component it randomly deletes an audio source. going to have to do a windows 10 roll back.

[quiet summit]

Oh

[opal pike]

ThatFriendlyGuy (sherpa) had the same issue, took a GPU out and put a new one in and lost Opera browser audio. reinstalled windows and swapped another component and lost a different audio instead but opera was fine

glad its not a EFT thing but. not glad about the windows install LUL

[vivid briar]

someone knows?

[slim spruce]

Contact xsolla for help with purchases.

https://help.xsolla.com/i-cant-make-a-payment

[naive whale]

Is anyone having problems loading in or taking awhile

[vague sable]

My buddies discord just doesnt work in raid at all. As soon as he dies or gets out of raid its perfect. Only this patch too. any reason why?

[runic dew]

my scav rep just went down by 0.20 after killing a fucking player scav that attacked me first wth???????

[fading ingot]

Anyone have any suggestions to get louder footsteps? I can hear my own but can barely hear anyone else.

[naive whale]

been loading for 18 minutes the time before was 15 wtf cant even play

[young cradle]

thank you i got my game to work earlier and i never thanked you

[slim spruce]

😄

[maiden elbow]

what do you do if you get stuck on Syncronizing with other players?

[slim spruce]

For too long? ALT F4 and rejoin

But that usually doesn't freeze on that part.

I'd wait.

[maiden elbow]

yeah stuck at 97% for 4 mins

[slim spruce]

I have never seen synchronizing freeze forever

[maiden elbow]

neither have I

[slim spruce]

You can ALT F4 and rejoin if it's too long

[sacred root]

my problems are not fixed actually and my game crashes and stutters often, especially if i move the mouse around while loading or alt tabing. it will say tarkov isnt responding, everything worked 24 hours ago, now i cannot be in a raid. my fps says 80, my ping is 40 to 65 and i have an i7 with 16gb ram and a 3070ti card. my mip streaming says false i cannot find anything on google after a couple hours of search. i really like this game and want to play but i cannot right now, if anyone could help me out with maybe a callor a pm id really appreciate it. thanks in advance.

[raw girder]

is there a place i can price check items to sell on the market? i dont have market unlocked yet

[sacred root]

google, i belive a tarkov fandom or something will pop up

"google flea price for emotor in tarkov" and it should pop up

[sacred root]

.

[wispy hare]

is there a way to buy tarkov cheaper?

[sacred root]

yes and no

[slim spruce]

Sales. About 3rd party websites that sell keys, the problem with those is that they may be a trial key (~14 days or so) or a key bought with a stolen card, and if that happens the game will be deactivated from your account.

We only recommend buying from the official website.

[wispy hare]

is there promocodes?

[slim spruce]

Some sell RU keys that won't work for other regions without buying the game again basically with an EU upgrade.

No promo codes. Only sales.

[sacred root]

rip

thisbeen me for the past 5 hours

why is there so much activity on disk D if the game is installed on C?

[slim spruce]

make sure your page file is not on D

[wispy hare]

wait we cant run the game with 16gb of ram?

[sacred root]

it worked 24 hours ago but i woke up and now this. the only thing different is the update

[cinder lily]

so any one know whats going on with the long scav match times?

cause i didnt have any problems until it got later in the day

[verbal forge]

@slim spruce what if I put that memory on 40 gb?

or there is somekind of brackets of limits

[sacred root]

uninstalled the game and reinstalled it still happening

how do i open a support ticket? ive spent 5 hours fucking with this game and it still wont work im so pissed

[opaque sierra]

currently in a raid where my friends and i can all run around and move freely but not interact with anything, we can see each other running in place where we were when we it stopped working and see scavs running in place

my friend tried to leave and it didnt work, we tried going to extract and nothing happened either

[sacred root]

bro ive wasted 5 hours trying to run a fucking game i got better shit to do fuck this game

its just broken theres no fix

i deleted my graphics ini and its looking better so far

[vivid briar]

is that with every map? im just starting to play again first since lighthouse has came out and every time i try to play it my whole pc crashes. every other map is just fine.

[sacred root]

its all maps as long as im playing an online raid. im trying other maps right now. but before deleting i would lag and now not even a bit. not even when i start loading everything on the map. idk what the issue was or if its even fixed.

[opaque sierra]

who knew that looking at the fix in announcements could fix the game

[sacred root]

it didnt he first time i set it to default tho

sorry im not smart enough to look there. i figured that would fall under support. thats why im here

and i guess i cant type lmao

[opaque sierra]

fair enough

[brittle drift]

my discord stream doesnt work only for tarkov since wipe

it shows the eft loading screen

[vivid briar]

smh google chrome sometimes

[sacred root]

stream screen one not the application

[brittle drift]

apparently when i do that my stream is like 2 fps

[sacred root]

rip

[vivid briar]

where do you report someone for teamkilling

[pale hull]

did you meet them in this discord? If not, there are no rules against it

[vivid briar]

oh damn

[pale hull]

dont group with randoms lol (outside of this discord)

[open geode]

I get occasional micro stutters during a raid... happens like 2-10 times. the stutters last about 5 seconds (including sound stutters/freezes). 2080TI, I7 9700k, 32gb ram. Am I alone with that problem? 😦

[elder acorn]

is anyone else getting extremally high ping and getting booted off?

[vivid briar]

yo how long do you have to be in a raid to get survived status?

[elder acorn]

i believe you hgave to extract to achieve that?

[coarse crater]

7 minutes

[coarse crater]

If you extract to fast you get a run through

[elder acorn]

ahh makes complete sense I misunderstood the ? thank you for clearing it up lol

[narrow hedge]

air space congested after firing flare but it used the flare, will it even still come it’s been 10 mins

[coarse crater]

it will not come

[narrow hedge]

no it did

[coarse crater]

nikita lied

[narrow hedge]

It took 11 mins

We fired 3 so far 2 came

[frigid zodiac]

I keep disconnecting from raids. The error says anticheat connection lost. ive uninstalled and reinstalled the game 2 times now and still keep getting disconnected. T_T

[stable fable]

https://medal.tv/games/escape-from-tarkov/clips/ru163xXoMMsbb/d1337XnTgxwY?invite=cr-MSxOYlksNDE4NzY2MDYs Does anyone else think this was bs?

[lyric sand]

Go borderless mode trust me

[low wharf]

Someone know the best settings in nvidia control panel for boost fps?

[random wedge]

Wtf I’m so done with this game

[livid wadi]

my game has started stuttering and freezing and being so slow since the new wipe, i’ve turned off threaded optimization in nvidia settings, set my graphics higher, set them lower, tried dlss, set my vr pre render frames to 2 or whatever, nothing has fixed it. offline raids seem so nice and everything works fine no stuttering but the second i load into an actual raid i only get like 40 frames and it stutters so much and freezes and i’m so lost, i’m not sure what i’m doing wrong

[coarse crater]

💀

[random wedge]

im so done

[kindred wigeon]

Hey BSG crew can we get this dude banned?

[REDACTED], hes litearlly live atm streaming his cheats

[median ruin]

DM me the link to it

[random wedge]

same

[kindred wigeon]

Thank you soo much, been hacked on like 4 times tonight

[median ruin]

I’m no crew but I can communicate with them

[random wedge]

bruh this game it truly something else

[kindred wigeon]

appreciate it, I just dont want to see this game get ruined by shit like this

[median ruin]

I’m with you, that’s why I helped out

[olive roost]

why doesn't the vortex range finder show me the distance?

[floral cedar]

found a cheater his name is PropitalPounder he held me hostage last game and called me by my player name Hydroxide even though i was never grouped up with him only reason I know his is i yanked the dogtag off one of his kills and checked the kill, he and his 2 buddys were cheating and i acted like a new player so they wouldn't kill me and left as soon as they let me he went out of the map and looted a dead scav the sniper on the outside of the reserve train tracks was shooting him and he grabbed it i told him that i would have to check that spot had no clue stuff good loot spawned there he said no it wont again i just knew it was there you know and then he dropped some valuables and nonclipped through the ground i grabed them then later dropped the items at extract so i could leave and he would not notice my rejection of his tainted gifts i did grab the stuff off of the dead bodies i found in the bunker so they wouldn't go to waste and i mounted the dogtag in my stash as a remembrance of my fallen brothers due to the cheaters in the norvinsk region i plan to take as many down as i can in honor of them hopefully you guys can help me

[hushed holly]

Hi what should i do? I dont want eft on my main drive i have createted folders in the same fassion as autmaticily done on main drive. still dont work

[unborn rain]

get this all the time in this match only. Never happened before. I can't reconnect to the match now :/

[hushed holly]

Ok worksit instaling to the folder i created"BattlestateState Games" after restarting the launcher

[median ruin]

Ok

[olive roost]

how do I use the vortex range finder it seems to not show distance for me?

[wispy hare]

Can I play tarkov smoothly with a 2060 super, ryzen 5 3600x, 16gb ram?

[olive roost]

personally I play with 1650 intel core i5 9gen and 16 gb ram I think u can

[wispy hare]

what fps?

[olive roost]

around 60-70

plus I think u can have dlss so u will probably have alot more

im sure u can reach the 100 range

[wispy hare]

oh alright

I saw some ppl complaining about playing with 16 gb of ram

[olive roost]

I personally used to play with 8 gb of ram but with all the new updates I decided to put in 16 it works fine to me but im still planning to get more very soon the more the better ig

[wispy hare]

alright

[floral cedar]

hope you guys look into it i was being legit other than the little jokes in there about the mounted dog tag lol

[median ruin]

We can’t do anything about it unfortunately

All you could have done is report them in game but couldn’t happen given the circumstances

[urban void]

Hey I keep getting ads for cheats for tarkov since I followed the tarkov official TikTok, is there any way I can report the sites to battle state directly?

[random wedge]

man the support needs to hurry up and respond i want to play my damn game

[granite egret]

dont care + didnt ask

[vivid briar]

what is spawnrate for cultists rn? is it lower than normal

[slim spruce]

try x:\battlestate games\eft2

[livid wharf]

For Rogues, After killing them, do they aggro onto you perma or does it diminish after a few raids? (as well as the requirements for them to aggro) like OR room and etc

[static acorn]

what quest is rb-st used for?

[median ruin]

https://escapefromtarkov.fandom.com/wiki/RB-ST_key

[random wedge]

so i found a way to play tarkov but how do i transfer it from a external hdd to my computer but its a older version @quiet summit

[fierce marsh]

Make thicc item case flea-able again thats many of our Lift out of poverty

[granite matrix]

I have a question and I wonder if it happens to others. Whenever I get into a raid there’s a high chance that my mic gets disabled to where it won’t pick up and people can’t hear me. I can still hear just fine just the mic is disabled till I unplug my base and replug it in. The same thing happens with rust if that helps at all but I thought I would ask here.

[quiet summit]

Older version?

[random wedge]

yea

before the wipe

[quiet summit]

Well you would need to update it to play right?

o-o

[random wedge]

yea but its on a external hdd that i would have to plug in and its logged into my account

[split sinew]

willing to help people with san tape quest

[quiet summit]

Huh?

The external HDD is logged into your account?

I'm so confused

[median ruin]

#pvp-lfg would be better probably

[random wedge]

before i got this pc i was on my laptop and it had tarkov on it logged in and all of that but since i switched it must have saved the info cause i clicked on it through my files and it logged into it but before the wipe

[split sinew]

thnaks

[median ruin]

[quiet summit]

I don't think i'm capable of understanding

Sorry LOL

runon too stronk

[random wedge]

im trying to move tarkov from one drive to another with my information on it than update it to the current version of tarkov

[quiet summit]

Ok on your og Tarkov folder

[random wedge]

yes

[quiet summit]

add a 1 to the folder name so that the launcher can't find it

Then hit locate

nav to the external

is that what you're trying to do?

You can't just transfer your login like that

Otherwise you could just download someone elses login

[random wedge]

???

[quiet summit]

Are you trying to use the game files on your HDD?

[random wedge]

something like that

[plucky gulch]

i have 32 gigs of ram and its a gpu driver crash so it cannot be a ram or cpu issue

[quiet summit]

Can do a fresh reinstall of drivers

[plucky gulch]

ive done it multiple times

[quiet summit]

mm.

[plucky gulch]

every driver update, and the issue only happens with tarkov

[quiet summit]

Did we already try resetting game files with you?

[plucky gulch]

nah but resetting game files?

[quiet summit]

Rename the current directory (If it's c:/eft -- name the eft folder to eft1 so that the launcher will lose the current directory)
Then hit locate game folder/files - navigate to where you want the launcher to detect (Hdd)

[quiet summit]

Please backup the files contained before proceeding
Navigate to the following directory
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings
Delete files Game.ini & Graphics.ini
Then go to your launcher and verify integrity

[random wedge]

im sorry please dumb it down and plus its (D:) for me

[quiet summit]

Ok your current installation

The one you don't want to use

Rename that folder so that your launcher doesn't recognize the name

Just add a letter or number to the end

Then on your luncher, it's going to say download game (Since it doesnt detect the installed game on the specified directory)

Instead, locate files and navigate do your HDD (external)

[random wedge]

nvm its just gonna stay on the external it probably wont wotk

[soft herald]

does anyone use FSR for some reason it is cutting my fps in half when it should be boosting it by 40 to 50

any help would be appreciated

[quiet summit]

Do you have any kind of resampling enabled?

Make sure those are off

[coarse hound]

Hey, can someone pls help me get the game please?
For some reason the babka stuff doesn't send me any message to log-in / confirm the payment or whatever else...

[soft herald]

it is off

[quiet summit]

Please get in touch with xSolla as they handle our billing @coarse hound
https://help.xsolla.com/i-cant-make-a-payment
https://help.xsolla.com/babka

You will have to create an account on their site if you wish to use their liive support.

[quiet summit]

Are you playing on non-native or something? Haven't heard of that

[soft herald]

nah

[quiet summit]

[soft herald]

lol

[quiet summit]

You can try and reset your game settings to see if that helps at all

If not just drag the backed up files back

[soft herald]

yeah ill try

[quiet summit]

Please backup the files contained before proceeding
Navigate to the following directory
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings
Delete files Game.ini & Graphics.ini
Then go to your launcher and verify integrity

Just drag those two files out to your desktop or something

Don't have to delete

[soft herald]

alr

loading into offline now to see if it will work

[quiet summit]

Ok

[soft herald]

no difference 🤔

getting around 50 fps usually i would get 60+

[quiet summit]

So if you turn it off

You get 60?

[soft herald]

leme see

about 55 with these settings

so i lose 5 frames with it on

[quiet summit]

Yeah I have no clue

No sort of resampling outside of game settings?

Nvidia/amd settings

[soft herald]

ill check my driver

it has an option for anti aliasing

[quiet summit]

Let's disable everything to default for now

[soft herald]

multisampling, adaptive sampling and supersampling

it doesnt have an option for that hm

[quiet summit]

[soft herald]

i have it set to use application settings and ive never had an issue with it before

[quiet summit]

Well you didn't have FSR before either right?

[soft herald]

nah

just tried it today to see if i could boost fps

[quiet summit]

How's the performance tab?

With it on/off

[soft herald]

wdym?

i was using cmd fps 1

[tight niche]

reinstalling drivers did not fix the problem. in order to avoid having to reset settings to default, Here's my current settings. do you see any issues?

[quiet summit]

AHHH IMAGES

[tight niche]

sorry

[soft herald]

lol

[cerulean abyss]

randomly when i join a game my ping is 200
and i leave because of package loss
usually it's a normal ping

[quiet summit]

No if you back up the files

Like move them to the desktop

And it doesn't do anything

[cerulean abyss]

just randomly it fucking goes ballistic. it's unplayable

[quiet summit]

You can just move them back

Settings will save

Try completely resetting first

[quiet summit]

Like on your task manager

Keep an eye on CPU/GPU/Mem usage

[soft herald]

oh i see i will check

[tight niche]

so back up my settings and reset everything to default?

[quiet summit]

So Navigate to the following directory
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings
Delete /move files Game.ini & Graphics.ini
Then go to your launcher and verify integrity

Or move those files to your desktop

And move them back if this doesn't work

[tight niche]

alright ty. be back with results in awhile :)

[cerulean abyss]

makes 0 sense

[quiet summit]

Hokie doke

[cerulean abyss]

no other game is like that and it happens randomly

[quiet summit]

[tight niche]

tarkov server moment (TM)

[cerulean abyss]

im on auto eu

im gonna switch to servers i know i have a low ping to i guess

[lyric yarrow]

Last night i had a Junkbox straight up vanish, its gone no where to be found in my inventory. I restarted, tried everything that would make sense to make it ''reappear'' and nothing. And no i did not do the scav junkbox hideout upgrade or anything that could ''turn it in'' All i ever did was auto sort my stash. Any ideas/help?

[crystal flicker]

what quest unlocks axmc

[quiet summit]

What's your memory usage looking like while that is happening?

[quiet summit]

https://escapefromtarkov.fandom.com/wiki/Accuracy_International_AXMC_.338_LM_bolt-action_sniper_rifle

While you are stuttering/freezing

I mean what is your memory at while you are stuttering/freezing

Not 72 right?

What are your specifications?

16 ram?

Are you sure it's not going above 80% usage?

Do you have any settings outside of your game?

Like on your AMD settings for Tarkov

Try without those settings?

Antilag/sync

[torpid hornet]

why have I got an airsoft mag 😂

[quiet summit]

What about the monitor sync?

[quiet summit]

lol was this years 2022 april fools joke

Surprised it's still getting dropped

[torpid hornet]

haha someone tell the rogues

[quiet summit]

Rogues dropped them?

LOL

[torpid hornet]

yeah lighthouse

sat here trying to load mags and wondering what the hell

[quiet summit]

Is the usage dipping or something?

Wait

You've had good frames before right?

[prisma sphinx]

Is there anyone that started the wipe with good fps on lighthouse but it went down after the first hotfix?

[quiet summit]

Is it a constant low FPS?

Or high with dips

Are any of your drives full?

Or close to full

[proven quail]

my weekly is a day late lmao

tbh I don't even know if I got my first weekly, just now it's been over a week since I was level 15 and no weekly.

[quiet summit]

More than a gig of space?

Then i'm not sure

If your memory isn't topping off

We can still give it a shot if you would like though

[tight niche]

still having a bit of issue. it's not quite so framey anymore, but it still makes my look speed plumment to like 2 inches per minute

[quiet summit]

Any kind of v-sync/adaptive-sync?

[tight niche]

used to have vsync on but i think resetting all my settings disabled it

[quiet summit]

Are you Nvidia?

[tight niche]

yea

nvidia gtx 1060 3gb

[quiet summit]

Try setting tarkov specifically in your nvidia to Vsync on

in-game have it off

[tight niche]

ok

[tight niche]

so change this to on?

[quiet summit]

@silk zephyr
@amber plaza
Try reverting your pagefiles btw, see if the latest patch did you any good

[quiet summit]

Yes

[tight niche]

did not fix :( i have no more time to troubleshoot because i have to leave for family gathering, i really think this is on tarkov, not my client/pc. my game ran smooth as butter before wipe, but after wipe, without me changing anything, the game has started doing this

[quiet summit]

Ah i'm not sure then.

[tight niche]

ill be back for more troubleshooting tomorrow, thank you for all the help

[quiet summit]

Ok

See you

[vivid briar]

hey i got a probel

[quiet summit]

Wha ma the probel be

[vivid briar]

my problem is that i cant shoot i gun bc i get every time male faction

[quiet summit]

.. Male faction.

[vivid briar]

and the weapon is full durability

[quiet summit]

Oh

Please send a clip.

[vivid briar]

with every secon shoot

pn ?

[quiet summit]

Send a video of that happening

[median ruin]

Is it full or is it like pretty high

[vivid briar]

full

100/100

[vivid briar]

kk

[median ruin]

Report it on the launcher too

[vivid briar]

ok

[livid wadi]

i do not see a parameter for just normal priority, i only see cpu priority, i/o priority, and memory priority, also CPU priority does not have a setting called Bitsum Highest Performance, the highest one for me is "Real-Time (Highest)"

[white kayak]

Can someone tell me why the menu does not appear? This happened when I cleaned the Temp, is it some kind of ban?

[quiet summit]

Just restart the game, probably just hanging

[white kayak]

I already tried several times and the same thing happens to me

[livid wadi]

could you potentially help me with the process lasso thing with tarkov? im unable to figure out what the pinned message is telling me to do with it

[quiet summit]

I'm not too sure about Process lasso unfortunately

[quiet summit]

Launcher in admin?

[livid wadi]

no worries, if u know someone who does pls let them know

[quiet summit]

Servers just took a poopie

Try again in 5 minutes

[austere zephyr]

yeah, I just got a couple backend errors myself

[proven pendant]

I have a ryzen 570 and i7-4770k, is there anyway to increase my fps in this game

[odd fjord]

Anyone else having trouble queueing into anything rn?

[vivid briar]

Started getting BSOD with error code "KERNEL MODE HEAP CORRUPTION" anytime I try to load into a scav raid

[slim spruce]

What is your ram usage at?

[vivid briar]

idle or in game?

[slim spruce]

while in game up to the crash

[vivid briar]

what it usually is when playing the game normally, like 80-90%

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[vivid briar]

do I need to clear up storage on the ssd?

mine is full of shit

[slim spruce]

yes please make some room. That may be the cause in the first place.

[vivid briar]

ah okay, and I don't think that it would be, the crashes just started this morning and I always only have like 5-10 gigs left in my C Drive

[vivid briar]

okay I just cleared my ssd, changed the page file max and min, and restarted my pc

ill try to boot into a scav run and see if my computer crashes again

[brazen rivet]

my computer just keeps blue screening when i try to load into a raid and ive tried changing the page file as well as setting lower priority on task manager but nothing is working

[vivid briar]

it worked @slim spruce

[slim spruce]

cool

[vivid briar]

appreciate the help

[waxen stratus]

I have a report for a teamkiller, me and another person, I have screenshots of Discord and in-game

Where would I get help with that

[quiet summit]

Please send to #discord-mod-mail

Do you have footage?

Screenshots are not enough unfortunately

[waxen stratus]

Sadly not

[quiet summit]

To rein in personal biases and avoid misinterpretations, we require video evidence with Discord Overlay enabled. Doing so permits us to substantiate any violations against the rules. Showing the voice channel during the recording may substitute if there is enough context to be acknowledged. For this reason, we cannot take any other forms of evidence, such as user testimony.

If you require video recording software, we recommend AMD's Radeon ReLive and GeForce's Experience Shadowplay. Both are free and dependent on your graphics card manufacturer and are passive recording software (they run in the background and do not affect performance).

[waxen stratus]

There's a first for everything I guess, this is why we can't have nice things 🤦‍♂️

[floral fable]

I recently upgraded my ram because the new update made my game unplayable but still have micro strutters they are anoying

[quiet summit]

Hmm, try the pin by Ale? 4th pin down

[floral fable]

Thx il try that wfther il get home

Afthher

Afgter

[slim spruce]

we need to fix that

[floral fable]

Afther brain far lol

[quiet summit]

Oh no go?

[slim spruce]

it's wrong

??performance

[grand sand]

A further way to go all-the-way, is to use Process Lasso, and set escapefromtarkov.exe to the second highest priority and setting, High, and Bitsum Highest Performance, for CPU priority. For CPU affinity, set all CPU 0, 2, 4, 6, 8, etc (the even ones) to be enabled. Note this is not accurate on 12th gen Intel processors that have high performance and low performance cores. The low performance cores all do not support hyperthreading and can all be enabled while the high performance cores have hyperthreading.

For NVIDIA Control Panel users, setting the Virtual Reality pre-rendered frames from 1 to 2 helped my micro-stutters and eliminated them.

Note that setting the priority to high (or anything than normal) may cause instability.
This is not official from BSG. Results may vary.

[slim spruce]

this is correct

[floral fable]

A discord mod gives m missinformation
Try to report to OSHA

[quiet summit]

lol

[slim spruce]

Thinking about it more, it's incorrect for all i3 and i5

[floral fable]

Idk what cpu i have

[quiet summit]

Chad

[floral fable]

Really im always was luky at pc's i didn't have a clue what type of ram i have ordered first thing o saw its working fine

[obtuse cosmos]

So is there a way to make the game use my gpu? Even in raid it only uses 0.1%

[quiet summit]

@slim spruce I thought under 5% usage was fixed o_o

[quiet summit]

Is this recently?

Like today?

[slim spruce]

Most is

[obtuse cosmos]

My game's running very poorly for like 4 days? Something like that

[slim spruce]

AMD gpu?

[quiet summit]

Have you tried these two days?

[obtuse cosmos]

At the start of the wipe it was working fine

[obtuse cosmos]

1060

[slim spruce]

Did you check the mip streaming thing if it's false?

https://www.escapefromtarkov.com/support/knowledge/435

[obtuse cosmos]

Yeah I did

[slim spruce]

Delete graphics.ini and postfx.ini

and launch the game

[pallid depot]

Since I put my secondary screen, it keeps using it. Laptop is selected as primary screen and all, but the game keeps launching in 4K (the second screen is 4k) and my fps are waaaay below playable. Any solution to this?

10890 is selected, secondary screen selected so game chooses laptop, if done reverse, game will choose Samsung screen

[slim spruce]

If you set the 4k screen as primary in windows what happens?

[pallid depot]

Will try it next raid

[slim spruce]

Also try changing the graphics.ini resolution (in note pad) to 1920x1080 in this folder:

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And send in a bug report in the launcher about this.

[quiet summit]

If that does not work
You can try the below
Turn off computer
Disconnect the undesired screen
Turn on computer, launch Tarkov
Turn off computer
Reconnect the undesired screen
Turn on computer

[glacial rune]

Does everyone need EOD in order to join an offline co-op game?

[floral fable]

Bruh 120 fps before this fix i had 6 with micro stutters

And i head eyes a chad as a scav

[slim spruce]

yes all users

[slim spruce]

huh?

I did notice it's false for many cpus

[floral fable]

Idk it worked for me fine

[flat gyro]

guys i have a problem

after uninstalling the game, I re-downloaded it after some time, I open the game but I find all the progress lost despite having logged in with my usual account.

[floral fable]

i tried restarting my game too (the game hates the penis helmet)

[obtuse cosmos]

@slim spruce Well its still not using my gpu at all but somehow that fixed some of the stutters

[median ruin]

The game has wiped.

[proven pendant]

this has to be a joke

[median ruin]

Everyone starts fresh. This happens from time to time.

[slim spruce]

This game wipes about every 6 months

all progress is lost

You keep the game edition though

[glacial pawn]

when did you last play

[frozen lake]

Hi, this is my 3rd wipe. So far, everything worked great, but after the last wipe, about every 2-3 games it regularly kick me off the server while playing or loading the map. It happened right after the wipe. I reinstalled the game etc but nothing has improved. I also set up the servers with the lowest ping (30ms). Anyone have any idea?

[broken dust]

Since beginning of this wipe my game is crashing mid raid.. can be once every 30min or back to back.. basically random. i need help badly it is driving me crazy ^^

sometimes i could crash 3-4 times in a single raid (black screen and then it crashes)

[cunning canyon]

my buddy having touble buying the game what shoudl he do

[slim spruce]

Cancelled?

[cunning canyon]

yea

[slim spruce]

Have him try with paypal with his card as a payment method.

Otherwise contact xsolla https://help.xsolla.com/i-cant-make-a-payment

[quick kite]

@spark abyss Please enable DMs, modmail won't work otherwise.

[cunning canyon]

saying his purches was never found but has the faild transaction number adn everyting

paypal aint even working for him aswell

[slim spruce]

try contacting xsolla in a live chat on their website

or the ticket system

[cunning canyon]

okay

[turbid grove]

how does this work im not sure how to turn them in

fence quest**

[slim spruce]

@tender pumice report ingame, not here

[tender pumice]

I did

[obtuse cosmos]

Well games back to stuttering every 1 minute. Any other ways I can make the game use my gpu?

[white iris]

Hey how do flares work I used a rsp-30 (red) and got a message that said airspace is congested how does that work?

[topaz garden]

why do i keep getting disconnected from the server ?

i am getting 40 ping

[slim spruce]

Did an airdrop just happen?

[white iris]

It was a scav raid and I spawned with one so maybe idk died anyways lol

[slim spruce]

[white iris]

just got another one and it worked perfectly lol guess there most of had just been an airdrop that other raid

[harsh trail]

I Friend of mine got banned and he don't know why, he sent some emails to battleye and battlestate an nobody answer. is being a week since the ban. what is the proper way to address this problem?

[slim spruce]

battleye. You will not receive a reply if it's a correct ban

[static acorn]

is signal part 1 bugged? I completed both objectives and exfiled yet it didnt give me completion...

and no it wasnt a run thru either

[obtuse cosmos]

🤔

[slim spruce]

see the pins

two possible fixes

[static acorn]

@slim spruce do you know anything about this? like have other people had the problem?

[obtuse cosmos]

I tried everything that was in pins

[slim spruce]

If you have AMD graphics did you select nvidia for the first fix with ddu?

it looked exactly like this?

[meager minnow]

anyone know where i can report a tker?

[slim spruce]

#discord-mod-mail

with video evidence

[meager minnow]

if i dont have video evidence nothing happens?

[slim spruce]

We can note it for the future.

[meager minnow]

hes constantly chaning his name for the server his discord username is big fact #4427

currently his name is yooo

[coarse lion]

Is this the airdrop that I found?

[olive roost]

why does the vortex range finder not work for me?

[slim spruce]

drop it and pick it up again

bug

[olive roost]

oh thanks

[woven socket]

every time i load into a raid and shoot my gun i get a memory error any idea why

[slim spruce]

ram size and usage ingame?

[woven socket]

32 gb of ram.

its fine till i shoot them it eats all 32 gbs of ram

all settings are the same from last wipe. and never had a problem

[slim spruce]

spikes up and then crashes?

[woven socket]

yup locks up

[slim spruce]

this is a memory leak

try enabling the ram cleaner in the ingame settings

[woven socket]

ill give it a try

[obtuse cosmos]

Well I did that now

Now one of my monitors doesnt get detected

[slim spruce]

[fresh rock]

Any1 else not able to do fence tasks?

[woven socket]

gotta have kappa bub

[fresh rock]

its not for that mission, fence dailies as scavs

[woven socket]

i was joking my guy,

[fresh rock]

tells me to extract with items, i extract with them and cant had em in

[versed wolf]

anybody know how to fix error 230

[obtuse cosmos]

Oh it came back

[slim spruce]

Are you sure the password is correct?

[versed wolf]

Yea

I just reset it and everything and it’s still saying error 230

[slim spruce]

Please make sure you're using the correct email and password and then if so, try on the website and then if still not, email [e-mail]

[versed wolf]

I tried to log in on website and it did the same thing gave me a 17h timer until I can try again and Ik I’m using the right info

[slim spruce]

email support. Check all your emails from bsg for anything weird

[versed wolf]

I will, I haven’t received any emails except for the one to reset my password

[glacial rune]

❤️

[obtuse cosmos]

Welp even after that attempt its still stuttering like crazy and still doesnt use my gpu
Guess I just wont be able to play

[abstract bane]

yo some mf TK me how i get him reported?/

[slim spruce]

wait wrong one

#discord-mod-mail

yeah it's right

[tired bolt]

i completed a scav raid and it didnt give me the 0.01 standing

i did complete a scav task before though so is that some bug im unaware of

[slim spruce]

#discord-mod-mail with a video

[abstract bane]

i dont have the clip i have the discord

[slim spruce]

This is before logging in on the launcher or after or after pressing play?

first open it as admin

Go to C:\Users\%username%\AppData\Roaming\Battlestate Games\BsgLauncher and delete the file "settings"

yes

Reinstall the launcher

[meager notch]

yo im getting spammed and "name slandered" in my dm's

someones saying i just tk'd a Billy420 but never played with them

[modest adder]

anytime i shoot now i freeze any fix?

[slim spruce]

send me a screenshot

[slim spruce]

Ram usage ingame?

[modest adder]

gpu is 12 vram at 73% and i got 32 gb of ram

[slim spruce]

ram usage ingame?

[modest adder]

on sec

8.1gb ram in use

[chrome mountain]

Is Shturman no longer spawning? I've had 12 woods raids and no Shturman.

[slim spruce]

please submit a bug report in the launcher

you have tried the tips here? https://www.escapefromtarkov.com/support/knowledge/435

[elder acorn]

My ping is 200 plus

Any help

[modest adder]

are your server auto?

[elder acorn]

Not any more but I keep switching back and forth

[slim spruce]

choose 3 servers in another major region and try again

like US EAST or US WEST

[elder acorn]

They are all 300+ when I look!

The ping is high as fuck

[slim spruce]

ingame too?

[elder acorn]

yes in game too

[slim spruce]

disable any VPNs?

[marble steeple]

anyone else having trouble getting the The Huntsman Path - Woods Keeper quest from Jaeger?
I have completed The Huntsman Path - Secured Perimeter

sorry for interupting the previous conversation

[elder acorn]

i have done every trouble shooting issue and still have problems idk i re installed and did alot of cleaning

[slim spruce]

this sounds like an ISP re-routing issue

Or an VPN is still enabled somehow.

[desert cairn]

Game high key just crashed right before someone shot at me. Screen froze, I hear shots, my character screams, program completely closed.

[elder acorn]

i just somehow got a raid with 40 ping! idk what voodoo talking to yall did but thank you

[shadow portal]

is there anyway to switch which email the account is linked to if i have all other information

because the email i have my account connected to i am locked out of which means i cant provide the verification code to start the game or even log into the launcher

[woven socket]

i get this error now wtf is it

[icy burrow]

what happens when i upgrade to eod? do i lose all the progress i made when im still in standard?

[stoic rock]

my audio just randomly stopped working and found this help

[slim spruce]

check integrity of game files in the launcher

[woven socket]

did that 3 times today

[slim spruce]

reinstall the game

that file is corrupted or something

or clear cache

That can be done in the launcher

If it doesn't interfere with gameplay you can ignore it

[distant tundra]

How can i get this game

[wispy hare]

Can I pay with paypal and the rest with crypto? (to buy the game)

[slim spruce]

the payment option must be only one

[wispy hare]

oh alright

[dry kettle]

I keep disconnecting from raids with very low ping… any fixes

[signal shore]

Anyone know why my fps drops to like 1-10 when I shoot?

[elder acorn]

im having the same issue ping kicks me out from server

[dry kettle]

I don’t have high ping.

I have like 10-13 and it will disconnect me

[elder acorn]

all my servers finaly went down to under 40 but when i load in a raid it jumps to 400 but yours sound differnt

[dry kettle]

Ahh I see

[slim spruce]

ISP related most probably. Re-routing issues.

[slim spruce]

When did this start and is it every raid?

[elder acorn]

could you point me in a troubleshoting method?

[dry kettle]

This has been happening for a while. Ever since I started this wipe. It’s not every raid

[slim spruce]

There really is not any besides choosing 1-3 severs at a time in different areas of the world to see if you can get around the problem.

[dry kettle]

Most times I have to Alt F4 to fix it

And even that doesn’t fix it sometimes

[elder acorn]

server hopping is a good try and my buddies all running perfect raids its just so frustrating two days without tarkov is sadness

[slim spruce]

If this is indeed an ISP rerouting issue there may be no other way to fix this besides using a VPN to a local area.

[elder acorn]

i will try those thing i am very greatful

[livid wadi]

my game is stuttering a lot and always freezes when i shoot, does anyone know why this is happening?

[summer vortex]

Anyone elses game crashing after every raid?

[final otter]

are scav quests bugged

i keep bringing items in and they wont count

am i missing a step ?

[untold sentinel]

I have a keybinding issue.

While in the out of raid interface, the "b" key brings me to the character inventory screen.

It is quite annoying in the flee when I try to search anything with a b in the word it kicks me out of the flee back to the character inventory screen.

I checked my keybindings and I don't have the b key bound to anything. And I tried binding b to something else and that does not correct the issue I am having.

Any suggestions?

[slim spruce]

Go to

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

and delete "control.ini" to fix this by forcing binds to reset.

If this still happens after this, then an external program is causing it.

[untold sentinel]

Thanks, I will give this a try.

[livid wadi]

where do i go to get support for game issues? my game is stuttering a lot and crashing and I need help solving the issue

[slim spruce]

Here

Or a bug report in the launcher.

[livid wadi]

Ive tried the bug reporter and this channel and I still have not found a fix after a few days

there was a pinned message in this channel helping me but when i asked about it, someone removed the pin

do you know how to fix the game stuttering?

[slim spruce]

Yes because that one was incorrect or misleading. About the stuttering, what is your RAM usage ingame?

[livid wadi]

I currently have 16 gigs and my memory in task manager (i think memory and ram are the same) goes to 100% usage during game

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[livid wadi]

is my issue just that i dont have enough memory? the game worked totally fine before the wipe, i dont wanna have to buy more ram if there is just a fix

gotcha, thank you let me try

[slim spruce]

that may help, as it helps many others

[livid wadi]

my paging file size is already at 18k, you said add 16k, right? not just chgange it to 16k or 25k? so i would change it to somehting like 34k? or just 16-25?

[slim spruce]

It's already at a good size.

Many people have had ram issues, regarding it filling up, after this patch. There could be a fix, but I am not sure of if or when.

You could lower settings or resolution or close other open programs like browsers.

[livid wadi]

i always keep all programs and background processes stopped or closed when playing tarkov and all my settings are already at their lowest, and ive tried shifting them in offline raids to see what works best but nothing works at all.

i get plenty frames during play, it is just the stutters and freezes that mess me up

stutters while walking around and freezes when shooting at all

[slim spruce]

Please await instructions from a bug report.

[livid wadi]

gotcha

ty for the help

[flat light]

EVGA 2070 XC, other maps play fine but light house is a 30 fps map and I want to fix it

[slim spruce]

Try lowering your settings or resolution.

[flat light]

Everything is on low already, tried that before I tried here @slim spruce

[spark lichen]

I bought 2 red rebels. If I drop one in raid for my wife can she pick it up?

Don’t mean to butt in help this man out first

[flat light]

I play on 2k, which I won't change, everything else besides textures is on low or off @slim spruce

@spark lichen if it says "Can not be discarded in raid" it will just delete it

Otherthan that you're fine

[slim spruce]

Try DLSS

[low wharf]

can someone help me? I have a problem let me explain for example if I start a game in the activity management the use of the cpu can be between 15 and 20% it also depends on the game, instead through msi afterburner it tells me I use the 3% cpu how is it possible?

[vivid briar]

who should I turn chemical p4 to Skier Therapist or Prapor
isn't skier harder to level up?

[pine sundial]

what CPU?

[coarse crater]

skier has the worst rep regain task for when you dont give it to him, so just give him it

[pine sundial]

and do you have 16 gb of ram?

[flat light]

i5-9600k and 32 gb of ddr4

[vivid briar]

Thanks bro. Do you still don't lose rep with other traders or they fixed it?

[coarse crater]

i assume it's fixed

[pine sundial]

cpu bottleneck, DLSS might help in this case

your GPU will only spit out frames if its being told by the CPU what to do

[flat light]

The problem isn't that my cpu is bad, the problem is that I don't use any gpu

My frames are mostly fine on any map besides lighthouse

DLSS doesn't make it use any GPU

[pine sundial]

yes but your GPU wil not provide more frames then the CPU can process

if your cpu is at 100% its never going to push the GPU harder

every single frame has to be handled by the CPU before it gets processed by GPY

the lower the resolution the less the cpu has to work to provide 1 frame, therefore its usally capable of giving more frames to the gpu thus using more of the resources available

but if your CPU usage is 100% you cant push the GPU harder than its already being pushed, as they both need to be matched to each other, if you have a 9600K you could overclock since K series are unlocked provided you have a proper cooling solution, this could grant you some extra performance but i reccomend not touching shit if your not comfortable doing so

you could also try to close any background applications that demand cpu resources.

@flat light

[flat light]

[vivid briar]

I didn't unlock the rep regain quests after completing chemical part 4 is this normal?

[coarse crater]

restart your game

[fading terrace]

any info on the "server connection lost 29 seconds" disconnect error? people in reddit are also having the issue and Ive done network checks so I know its not my internet connection. happens every raid at random

[mystic geode]

Maybe try changing servers? Idk its happens to my buddys aswell

[fading terrace]

tried that, didnt work

[mystic geode]

I guess just wait until patch update or smth

Its happened to me aswell

[weak bronze]

hello any1 have any tips to make my game more smooth

i have a pretty good pc but it still feels laggy

[fierce marsh]

Fix this shit https://clips.twitch.tv/SneakyGenerousOpossumPJSugar-uacyFLoUGo2UB6Yi

[sacred rivet]

when i change my res to 2560x1440 on tarkov in instantly goes back to 1080p, please help

[fierce marsh]

Created a bug out of skill levels that they didnt even touch for the patch lol, leave it to bsg to do the seemingly impossible. Apparently there's a skill level or pmc level you surpass that's believed to cause bad stuttering now when shooting players or scavs and possibly desync. Only affecting some people

[rose veldt]

hello where do i report someones discord for RMT?

[sacred rivet]

i buy red card for 50 cent men

💀

[sinful zephyr]

Since the patch I can’t play lighthouse it’s super laggy and causes my game to crash when awaiting session any tips?

[uneven sorrel]

hello, has anyone had a problem with awaiting session start? reconnecting doesn't do anything, I managed to load once on scav and once on PMC in 9 attempts, I don't think this is how it's supposed to work

[sacred rivet]

lighthouse has a minimum of 17gb ram

your crashing because you arent using enough or a stick may be faulty

[fierce marsh]

Thats wrong, always ran lighthouse fine with 16gb ram

[sacred rivet]

i have 16gb aswell. 17gb minimum meaning above 50 fps

[fierce marsh]

Have 32 now but never had any issues with 16 played lighthouse at 70-90 fps

[sacred rivet]

i have rtx 3060, ryzen 7 3700x and 16gb ram and run every map at below 60 fps and idk why lmao

[fierce marsh]

Thats a ripppp lol my 1070 did bette than that

[sacred rivet]

tarkov is ram and cpu dependant. and for some reason my game runs like shit even though ppl with my specs run at like 80 fps

[fierce marsh]

Upgraded to a 3070 now its a bit better in tarkov but not much cuz this game and maps are so piss poor a joke of optimization. Running a 5800x ryzen and 3600mhz ram with it

[sacred rivet]

actually its called unity lol

[fierce marsh]

Forza horizon 5 on high settings with ray tracing looks and runs higher fps than this fuckin game

[sacred rivet]

i run fh5 4k better then tarkov all low

[fierce marsh]

Im convinced if they were capable they could make FPS a whole lot better. Cant even get the full use of a 144 or 165hz montior out of the game with top tier specs

[sacred rivet]

they could make performance better, but they spend all their money on updates

[fierce marsh]

Ye they love creating chains of bugs too fix one thing, another thing breaks on top of that fix

2gb of the 17gb the whole game is, is probably bugged up junk

[sacred rivet]

yup

[fierce marsh]

Bug report system I beg to differ is not even looked at. There's certain bugs ive come across for 2-3 wipes now and a most of em are widely known

Takes a big streamers word for them to do anything lol

[sacred rivet]

yeah, i completed all of inventory check without keys

you can legit cheese the whole quest

[fierce marsh]

[sacred rivet]

usually you need to spend around 2-3m on all of the keys for inventory check too

[fierce marsh]

Noticed that, last time i did it walking up the stairs to the room i had to unlock, it said subtask completed while on the fucking stairs

[sacred rivet]

yup

[fierce marsh]

The quest boundaries are fucked up on that one lmao, another thing that shows they dont test nothin before implementing. Toss some numbers and shit in and call it good is what they do best

[sacred rivet]

they make money so

[kindred mulch]

i am having issues with running the game previous wipe i was running fine but this wipe i am having constant frame drops stutters when shooting ppl and just looking around and the game just seems to make my pc lag over all, i got a ryzen 5 3600 cpu, RX 5700 gpu, 16gb of ram ddr4, and its running on ssd. i honestly dont know what ti do

[sacred rivet]

budget cpu, budget card, and low ram

[fierce marsh]

What lvl are you

[kindred mulch]

lvl 9

[kindred mulch]

my rig is fine

[frank oriole]

i have almost the same setup than @kindred mulch , not about his pc. my game is running fine.

[fierce marsh]

Lvndmark is having the same issue, shooting people and getting a huge stutter every time he hits em and desync is worse than its ever been for him

[sacred rivet]

yes it is. but tarkov is all ram and cpu dependant. so those parts wont get you above 60 fps

[kindred mulch]

but they have in previous wipes

[frank oriole]

this

[sacred rivet]

yes, well this wipe has added alot of new content and there are more people playing. also bugs are a big part of it too

[kindred mulch]

and when it does decide to work this wipe it runs a consistent 75 fps

its not my rig, i wouldnt be here other wise

[frank oriole]

obviously it isnt

[kindred mulch]

i heard about that, any fix?

sry wrong person

[fierce marsh]

Nope, he tried EVERYTHING. Its up to bsg now

https://clips.twitch.tv/SneakyGenerousOpossumPJSugar-uacyFLoUGo2UB6Yi watch this shit

[kindred mulch]

but im not sure i did the fix they said pre patch and turned of mip streaming

[fierce marsh]

Thats the worst desync ive ever seen in any game

[kindred mulch]

well this sucks

[fierce marsh]

Yeah with how slow those Vodka pounding bastards work it may be a while

[kindred mulch]

yeah

[sacred rivet]

@fierce marsh umm hbao max performance made me go from 40 fps to 75???

[fierce marsh]

[sacred rivet]

idk what to do lol

[fierce marsh]

Screenshot ur settings i wanna see em

[fierce marsh]

Same as mine pretty much

Except the 5:4 aspect ratio

[sacred rivet]

im a streched player sorry

[fierce marsh]

Figured with the 5:4

What abt your NV control panel

[sacred rivet]

pre much just stock

expect for pover saving

[fierce marsh]

Hmmm

Always have my power setting set to prefer maximum performance, texture filtering or whatever its called on performance/HP

[tropic galleon]

my game keeps crashing is there a way to look in the logs to know whats causing the crash or something

I would really like to know whats causing my game to crash can the logs tell me anything useful?

[surreal crystal]

Hey everyone, I am having alot of trouble getting verification emails to login, Ive been unable to play for months now please help

I dont think its a launcher issue either, I never get emails from the website as well

and i cant see if the email is blocked cause OUTLOOK IS ASS

is there a way to change the email linked to my account?

[frank bolt]

where is a suggestion channel

[surreal crystal]

i dont wanna have to buy the game again just cause my email is broke :(

[frank bolt]

https://www.escapefromtarkov.com/support/knowledge/391

check spam

[surreal crystal]

yoo no way thats like the first thing anyone does

is there like a delay i should be waiting for? obviously not 3 months but just made a new account

tried vpns, new browser, different device, nothing working, cant even make a new account to get the email

just wanna play the new wipe ;(

[floral fable]

I have again stutters idk why and the process Lasso fic seting the priority high

It worked for a while but now its the same

I tried checking pins but i can't find the fix

[flat light]

@surreal crystal did you check his link

[surreal crystal]

i have tried that as well, but I just made a NEW ACCOUNT, new email, on a new device, still not getting emails

[flat light]

Uhhh

You might be ip banned or something

[surreal crystal]

tried on a vpn

last time i got a code was 7 months ago

have their support email whitelisted and nothing at all blacklisted

[flat light]

[surreal crystal]

even making a BRAND NEW account, still no email :D

[flat light]

Log into the website

[surreal crystal]

bro are you not reading

[flat light]

I am

[surreal crystal]

thats what my problem is I CANNOT

[flat light]

You're trying to log into the launcher or website

[surreal crystal]

both, but right now website

[flat light]

You might have to open a ticket

[surreal crystal]

where do i do that

[flat light]

But can you even do that if not logged in lol

[surreal crystal]

great

[flat light]

Might have to email them?

[surreal crystal]

$100 game yo

[floral fable]

Agent you are not helping him at all just by repeating yourself

[flat light]

How?

[surreal crystal]

yeah you havent helped one bit mf told me to login

[flat light]

Ok then I'll just stop

[surreal crystal]

ok

[flat light]

Good luck lmao

[flat light]

Actually know the fix for this but I'd hate to repeat myself

[surreal crystal]

just proved kevins point that you are no help

how do i set the site to uk? its asking for zip code but dont have them

[edgy hare]

i had stutters, cleaned gpu, problems gone

[floral fable]

i cleaned my cpu 2 weeks ago cant bet that

[edgy hare]

maby you cooked it XD

[floral fable]

in only escape from tarkov i have this issue inready or not or squad or even cyberpunk 2077 (don't judge i need to finish the story) works fine

for a few hours afther process lasso fix it worked fine i restarted my pc because i took a nap and back from what i started

like nothing changed

[edgy hare]

have you tryed reinstall the game?

[floral fable]

no but il do that afther dowloading yakooza 0 they added it back to gamepass

[edgy hare]

empty cache?

[floral fable]

yes

[steel trail]

yo what does the rival twitch arm band go for

[edgy hare]

i had alot of stutters when my harddisk was nearly full, trew of some trash and it helped alot

im no it guy, just trying to help

[floral fable]

i have 70gb left on the hardrive that game was on (ssd) i think its plenty enough

[surreal crystal]

ok now how do i fix this

[edgy hare]

should be enough

[floral fable]

trully a skill issue i had this worked by restarting the pc for me

[surreal crystal]

could it be cause im launching from EscapeFromTarkov.exe and not the launcher, and im not signed in on the launcher (because i cant)

[floral fable]

so the issue for you its you can't log in and get no email even on new accounts ?

[surreal crystal]

yup

idk if its their system but alot of ppl seem to be having this issue

[floral fable]

its a shot in the dark what if you ask you friend who has a pc that tries to log in in your account to see if it not kind of hardware soft ban by mistake

[surreal crystal]

good idea, will give this a go when someones awake

[floral fable]

give him you email detals and that stuff

[edgy hare]

i would giver your email to anyone just to be clear

[surreal crystal]

i hope its not that, i barely played when i did have access because i had no time, but now i really wanna get into it but have been having issues for months now :(

[floral fable]

the example this worked for for clash royale they are deferent games but worth of a try

[surreal crystal]

i have a feeling its an outlook thing, i made a new account on gmail and the first code came through, then the second email came through around 10 minutes later when i tried on a different vpn

[edgy hare]

thats the biggest bull i ever heared off lol

[median ruin]

Wassup

[edgy hare]

maby its just in the junk

[floral fable]

he looked there

[median ruin]

Who’s needing help

[surreal crystal]

🙋

[median ruin]