community-support

[random wedge]

yea

hahah

[wraith hedge]

It was on D somehow! It works perfectly, thank you very much!

[random wedge]

i just want to play the game

[quiet summit]

I can't really think of much - You can try resetting via your mobile device

Make sure it's not connected to your wifi

[narrow ibex]

when are you guys gonna fix AMD support?

[random wedge]

sadly no email

[quiet summit]

[random wedge]

I bought a whole new pc so o can play this

[willow mason]

sheeeeeeesh

[random wedge]

right

[slim spruce]

see the pins in this channel for a fix for the no fps problem

[random wedge]

ive tried that and nothing

[narrow ibex]

does it actually work? my 6750xt is at 0% gpu while in game and only getting 10fps maxed

[slim spruce]

yeah for many

follow it exactly

[narrow ibex]

ok I'll give it a try.

[gloomy valley]

I do not know if this is the place to ask but I recently purchased Tarkov and I know this game relays heavy on sound and such so my question do I need to upgrade my Apple earbuds or will they suffice? I have in my budget to go purchase a 200 dollar pair of headphones but do I need to?

[random wedge]

honestly its your choice personally i play on semi high volune and tweak my in game settings

[slim spruce]

You can play on apple ear buds

[gloomy valley]

Okay thank guys

[sleek moss]

I alt tab a lot but I notice my game changes from fullscreen to borderless for some reason, is there a way to fix it?

[tough crystal]

yo can anyone help me? whenever i load into a raid i get sever lag and i get an server connection lost error or it straight up crashes my game never had issues before

[somber rivet]

Just had a move error delete the money and the docs case from punisher pt 5 when I pulled it from prapors screen, its no longer there, is there anyway to get that restored

[narrow ibex]

yeah i followed every step did not work. '

[slim spruce]

Did you choose nvidia on ddu and not AMD?

[median ruin]

Restart your game

Restarting should fix “lost” items from quests and from flea market

[somber rivet]

I have restarted twice and it is still missing from both the reward and my inventory

[narrow ibex]

was i supposed to choose Nvidia?

[slim spruce]

If you chose AMD on the second screenshot it did nothing. You needed to copy the screenshots.

[narrow ibex]

shoot I'll do it again lol

[slim spruce]

You are removing nvidia files

not AMD stuff

Also reinstall your graphics driver since you did amd

[median ruin]

Mmmm, I say give it a little then, sometimes it catches up with itself

[steel gazelle]

wait i didnt get eliminate shtruman task but got reshala and glukhar

[somber rivet]

gotcha, what should I do if its not back by like tomorrow?

[steel gazelle]

my friend got shturman reshala and glukhar task, but the one with shturman is missing for me

[wary drift]

quick question, i have a friend who, upon Deploying, his game disconnects due to server loss. anyone have any tips on how to fix this issue ?

[slim spruce]

does it happen in both solo and with a group?

[wary drift]

he said it happens when he solos or tries to scav.

[slim spruce]

but not in groups?

[wary drift]

he said offline works just fine. idk if he has tried grouping up. he is nervous to continue trying

let me add, he just went from one home, to another, with a different pc and signed on.

[slim spruce]

and no problem?

Was it a different internet service provider?

[wary drift]

his other pc, no issues, but now where he is at now, he is having trouble. he tried resetting modem, and all that jazz.

yeah i asked him to ask his ISP, but he swears it isnt on his end...

[slim spruce]

The usual cause for this, if it's only on Tarkov, is the lack of dual stack support on the ISP'd end. He may need to contact them and ask for a prioritized IPV4 support (otherwise known as dual stack) as tarkov does not like pure IPV6 connections. This is not something that can be fixed on his end like disabling IPV6 on his pc, although he can try.

[wary drift]

@tough crystal ^

[wary drift]

sweet thanks for the help, hopefully he can fix it

[fierce lantern]

So, do I have to call my bank or something because my purchase got cancelled?

[tough crystal]

already tried that thanks tho

[slim spruce]

Try paypal with the card as a payment method first and if that doesn't work contact xsolla: https://help.xsolla.com/i-cant-make-a-payment

[robust pilot]

Hi. I cant login in the Launcher/website since weeks/month. Forum acc still works. I read, that it might be my gmx.de mail adress because i dont receive the auth mail (the last 4 or 5 years this email did work) and i wrote a support email but didnt receive a tiket or anything for weeks now. please help me to change my gmx mail to an gmail or so, because i really loosing my patients now. thank you.

[narrow ibex]

hell yeah its fixed mine running everything on maxed getting 129fps lets go

[slim spruce]

👍

[opaque arch]

can you guys please fix scavs spawning 5 min into the raid?

[last gust]

Hi. Anyone with 8700k and rtx 3080 here? How many fps do you get at 1440p?

[cyan stirrup]

I got a 12900 i9 and 3080 and i max 120fps on reserve with max graphics without resampling

[last gust]

yeah, but 12900 probably much stronger than 8700k

[fierce lantern]

This worked, thanks a bunch!

[random wedge]

im genuily getting pissed that i have not recived a single DAMN EMAIL

[drowsy steeple]

how do u bug report

[slim spruce]

90 on interchange

1440p all max

with DLSS 120-180

[last gust]

thanks

[upper walrus]

will i not lose rep doin this task ??

[silver hinge]

my game typically runs fine and I've got 500 hours to prove that but this wipe won't even allow me into raid. a deploy time that used to be 2-5 minutes is now >10 mins and then the game just crashes and won't let me get back in raid. I've never had problems like this before, any ideas? I've lost a solid half of my starting equipment now and haven't even seen a raid because of this (Ryzen 3 3300x and gtx1050, ik its a bad computer but it typically runs tarkov no problem with over 60 fps)

[vivid briar]

My computer is fully reseting whenever I go into a raid, only the big maps, like customs… this has never been an issue before. Factory is fine is there any fix for this at all?

[silver hinge]

I just witnessed an execution of twix lmao

[median ruin]

[random wedge]

soooo it said a letter with instructuions were sent but i received nothing

[barren hawk]

Look in spam thats where mine went

[barren hawk]

I have had drug deals that went smoother than this purchase and down load but well worth the effort great game

[marble marlin]

how do i move my game from hard drive to ssd?

[random wedge]

nothing in spam

[mystic lagoon]

Nice 👌

[torpid rose]

so are we able to say that all the freezing and crashing of game is of the new patch and not our pcs?

[random wedge]

i would say yea

[torpid rose]

yeah i just crashed for the 5th time these few hours

[random wedge]

its the game it messed up everything

[torpid rose]

hope they send a fix out soon

the most annoying part is my friends are perfectly fine and im not lmao

[random wedge]

same

[quiet summit]

What type of issues?

[quiet summit]

You will have to move the launcher as well I believe

[torpid rose]

freezing, stuttering, crashing, long loot load times

[marble marlin]

show me idk how to do any of it

[torpid rose]

never happened before till wipe happened

[quiet summit]

Is your memory maxing out? (On your task manager)

[torpid rose]

example?

no its 38 percent

[quiet summit]

I mean when you are stuttering

It doesn't matter what it's at right now

[torpid rose]

well idk what it is when its stuttering im not watching it mid raid lmao

[quiet summit]

That's how you can find the issue

When you start stuttering, tab out check your task manager

[torpid rose]

well its mainly when i shoot or get shot at

[toxic crest]

I keep getting the server disconnected and game aborted pop up every time I try to enter a raid, both as PMC and Scav. Anyone else having this issue?

[torpid rose]

okay, if its maxed out what do i do?

[quiet summit]

It will have a short history

How much ram are you running?

[torpid rose]

like that i have? 32gb

[quiet summit]

It shouldn't be your ram then, 32 should be enough

[vivid quiver]

So i remember last wipe if you wanted to lvl up your metabolism, you could only eat in raid whereas eating and drinking in your stash wouldnt level up any skills. But someone told me that has since been changed/fixed so eating in your stash can level up your skills now. Can anyone confirm if this is true?

[quiet summit]

It says you have 32 in memory usage?

[quiet summit]

Last wipe eating and drinking in stash was fine to my knowledge

[quiet summit]

Try unselecting all servers
Select only the 2 lowest
If you still can't connect, try the next lowest ping pair
Eg. MD 20 ping, CA 21 ping, WY 25 ping, VA 60 ping
Use MD CA first
Then WY VA

(This will give you longer matching times just be weary of that)

[torpid rose]

how to check the usage?

[quiet summit]

I've just told you lol

Open task manager have it running in the background

[torpid rose]

oh im slow, its 31.9

[quiet summit]

ok

Yeah then everything is being detected fine

[torpid rose]

so you think its the game then?

[quiet summit]

I would still check out your performance tab when you lock up

[toxic crest]

Yeah, I’ve got the two closest to me, both read under 30 ping steadily. I don’t get a ping popup whenever I’m loading in, so I don’t think it’s me? I’ll try your suggestion though.

[quiet summit]

Can't figure anything out without checking

[sly tinsel]

First raid of the day and my pmc duo spawned into woods with 37 mins left and I spawned in at 35 mins. Both of us were stuck at synchronizing with pmcs 98% for a solid 4-5 mins.

[torpid rose]

okay bet

[quiet summit]

Yeah sometimes it's just a case of Player's computer/internet/something not agreeing with the current server they're connected to

That's at least how I know it as

Single out that server (or servers) and should be fine from there

[toxic crest]

Gotcha, thank you.

[opaque arch]

why are scavs juiced

like why am i getting 1 tapped by a scav from 100m away

[inland lantern]

Trying to buy lucky scav junk box from Therapist. I have the money but cant seem to figure out how to buy, what am I doing wrong? 😦

[quiet summit]

Can you hit fill items on the bottom?

[torpid rose]

i dont think swapping the game to my ssd would fix my issue tho 💀

[quiet summit]

Don't know if you don't try =p

[inland lantern]

Just clicked it, still says I don't have some of the items to complete the deal, I have 450k

[torpid rose]

well it just doesnt make sense

[quiet summit]

A scav junkbox is 1,110k ish little one

[inland lantern]

Ahhh ok, I was reading it wrong, thought it was 110k thank you

[quiet summit]

[frail hollow]

Has BSG mentioned anything about the sounds issues occurring during loading loot?

[quiet summit]

You can try defaulting all your settings for tarkie if you want, only other thing I can think of

You don't have any settings changed on your nvidia control panel right?

[torpid rose]

not that i know of no

[quiet summit]

If you don't want to move to your SSD you can try resetting graphics/settings

Please backup the files contained before proceeding
Navigate to the following directory
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings
Delete files Game.ini & Graphics.ini
Then go to your launcher and verify integrity

[torpid rose]

ill try to move to my ssd first

[oblique remnant]

anyone know why im getting 20 frames on every map i dont have a shit pc either i have factory reset pc reinstalled tarkov and nothing works i even reset all peformance settings i have ever changed but my frames are so shit and my game runs horrible

[quiet summit]

How is your GPU utilization?

[oblique remnant]

wdym

with game open not in raid

[quiet summit]

Is anything maxing out while under load in game?

[oblique remnant]

nope it might hit 80 but nothing higher

[quiet summit]

How about memory?

[oblique remnant]

my memory usage has a couple times when loading into lighthouse and bigger maps

[quiet summit]

So when you dip is your memory maxing out?

Dip meaning your frames

[oblique remnant]

my frames are horrible nothing more than 30

[quiet summit]

Is your memory maxing out when they're dipping

[oblique remnant]

frame drops every 2 mins on ever map also factory

[oblique remnant]

no

[quiet summit]

And your GPU usage is still high while that is happening?

[oblique remnant]

yea

[quiet summit]

What are your specs?

[oblique remnant]

1660ti 16gbs of ram and I7

[quiet summit]

Your memory doesn't even hover 80%?

[oblique remnant]

even tried these settings and its still shit

[oblique remnant]

it does sometimes

[quiet summit]

Can you test in a scav or something?

[oblique remnant]

if i get into one

[quiet summit]

When you lag see if memory goes above 80

ok

[oblique remnant]

where should i go

[quiet summit]

Reserve/lighthouse

Make him suffer

I'm assuming you have most problems there right?

[oblique remnant]

no reserve is fine most times but lighthouse is making my game shit its self

[quiet summit]

Ok try Reserve

[oblique remnant]

ok

while loading into the reserve scav my ram usage is at 90%

its just sitting at 82% on reserve

[somber rivet]

@median ruin Its been 3 hours and its still not shown up, is there anything else I should do? kinda sucks cause that over a mill in value lost to a move error.

[torpid rose]

@quiet summit you think 100 gb on my ssd will be enough for tarkov?

[median ruin]

I’m not too sure unfortunately

[torpid rose]

more like 70 gb

[median ruin]

Yes, plenty

[torpid rose]

word? bet

[quiet summit]

I believe so yes

[torpid rose]

ight

[dark beacon]

Is there a fix for freezing after extract or death?

[river ingot]

Hey. So i've been getting really bad lag spikes. I noticed that even though in my NVIDIA settings I have the game set to use my gpu, but upon reading task manager, its actually using my integrated graphics? Why is this? Also, the game tends to lag spike even though even on integrated graphics its only using 40ish % utilization. Does anyone know why these things are occuring?

Cpu stays around 30% usage so thats not the issue.

[spiral crow]

So i think the server crashed attempted to join 4 times and Im stuck on leaving the game

nevermind it was a crash cause my pmc is back

[uncut pier]

If it's using igpu try disabling it in the BIOS entirely?

[river ingot]

Well I use my igpu for stuff like youtube and just basic browsing

i just dont know why its using my igpu when in nvidia 3d settings it set to use my gpu

[uncut pier]

is the monitor you are playing tarkov on plugged into the GPU

[river ingot]

its a laptop, so built in moniter

[river ingot]

this is the only game i had an issue on

ive played more demanding games than tarkov just fine with 100+ fps

[uncut pier]

Someone else had a problem with igpu too, though it was a desktop which is even more confusing

[soft seal]

Tarkov somehow breaks my discord microphone for a short bit after the start of a raid

[river ingot]

tarkov is just deciding to use igpu for whatever reason

ive even tried using medium settings to test to see if it was using cpu due to low settings

but nope :/

[uncut pier]

tarkov is deciding to use igpu yes. Developers might be fixing it but I guess only way to fix it now would be to disable igpu on BIOS entirely

[dark beacon]

My game freezes after death or extract. No Computer resource spikes at all, and this didn't happen before Wipe

[river ingot]

alr ill try that

[uncut pier]

do you have hardware acceleration on in discord?

[soft seal]

i turned it on but it didnt fix

[uncut pier]

usually disabling it fixes things?

[rain mesa]

so do we wait for a fix or what, cus getting 60-65 fps on light house, 80 on woods and 90-100 customs with a 3080 is bullshit

[quiet summit]

What are you complaining about?

The game is just not optimized

[rain mesa]

fps huge drop

[quiet summit]

80-90 on my 3090 as well

lighthouse

[soft seal]

https://forum.escapefromtarkov.com/topic/159964-tarkov-voip-bugging-discord/
this is my problem, pretty much

[rain mesa]

comparing to previous wipe me getting 125-140 on customs and any other map 110+ yes

[quiet summit]

Did you have mip streaming enabled?

[rain mesa]

nah

[quiet summit]

[uncut pier]

I guess in that case you are waiting on a fix?

[rain mesa]

and it is on false i already checked

[uncut pier]

I get same fps this wipe with 3060ti lol

[soft seal]

btw do you know when they are gonna reenable mip

[quiet summit]

I don't have that information unfortunately

[quiet summit]

What CPU are you using?

[rain mesa]

i9-9900k

[quiet summit]

I'm on i9 9900k

o

I had around 60-70 lighthouse last wipe

[rain mesa]

i had 90-110

[uncut pier]

with a 3090?

[rain mesa]

and any other map 120-150 except reserve, which was 100-115

[quiet summit]

Yeah

[uncut pier]

4k monitor?

[quiet summit]

Yes 4k

Even on 1080p wasn't much better

[rain mesa]

even my gpu is at 45-50% usage comparing to last wipe 85-95 always

[quiet summit]

So I just went 4k

[uncut pier]

yeah playing 1080p with a 3090 would be quite a weird move

so it's underperforming while my 3060ti can squeeze every single fps out of every map

[river ingot]

my laptop doesnt have a graphics option in bios. after some research I realized I could just disable igpu through device manager and disabling the device

it rerouting all graphics to my descrete gpu, i just need to rescale everything on windows now and its hopefully fixed

[uncut pier]

not complainin

[rain mesa]

yeah since wipe starte gpu usage went 50% less than usually

[quiet summit]

Wish I knew how to squeeze my parts

ok

Not what I meant

I meant my specs

Low usage overall

[uncut pier]

for all games?

[quiet summit]

Nah other games are more optimized

Usually hits most/all cylinders

[uncut pier]

I die inside with people playing on 1080p with 3090

[quiet summit]

lol

[river ingot]

ffa i fixed my issue i believe

[uncut pier]

Could be just tarkov and especially with the newest wipe top gpus can't perform as well

or is not able to perform

[spare vessel]

lemme look

[quiet summit]

Ok

[uncut pier]

Good

[river ingot]

there was no option in bios to turn off igpu

i ended up just disabling the device in device manager

[uncut pier]

Guessing laptops don't have that option due to, well, laptops

[rain mesa]

i wouldnt complaint if last wipe i wouldnt have 85-95 usage 😄 but yeah it is what it is

[river ingot]

it auto rerouted all graphics to my gpu

[uncut pier]

#screenshots ?

[spare vessel]

It wasn’t maxed out while loading in

My pc crashed again lmao

[quiet summit]

Was it around 80?

80%

Or above?

[spare vessel]

Yea

[river ingot]

everything is a lot slower now ._.

[quiet summit]

Ok you may want to try a pagefile size

[spare vessel]

How?

[uncut pier]

I have had 0 problems with the game pre wipe and after wipe and I am feeling mixed emotions

[quiet summit]

Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under performance hit settings
Advanced again, and change the paging file size
Select an SSD drive
Untick automatically manage paging file size for all drives
Use 16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
After that, restart your computer and give it another go

Keep in mind this will take up some space on your SSD for as long as you have that volume on

This will also very slightly decrease the lifespan of your SSD

Modern SSD’s will barely be affected (might even not be affected)

[uncut pier]

you should turn igpu back on then

[river ingot]

yes ik i did

[rain mesa]

85-95% always

[quiet summit]

Are you on 16 giggities of ram too?

[rain mesa]

64

[quiet summit]

[river ingot]

oh ok. When I turned it back on, for some reason everything went back to using IGPU but tarkov decided to use my descrete gpu. Task failed successfully

[quiet summit]

You have 95% on 64 giggities of ram?

[rain mesa]

95% gpu usage

[quiet summit]

Oh

We're talking about ram

lol

[uncut pier]

16gb ram with 3080 would be a bigger death inside tho

[river ingot]

task failed successfully 🙂

[rain mesa]

lol yeah that's not good move to do,

[spare vessel]

Ok I’m doing it now thank you

[river ingot]

everything went back to using igpu but tarkov finally decided to use gpu

[quiet summit]

[spare vessel]

Let us see if it works hope it does

[quiet summit]

Tarkov does what it wants

[uncut pier]

yeah tarkov seems to have problems using the correct gpu, sometimes manages to use IGPU on desktop pc????

[river ingot]

ik

[quiet summit]

[uncut pier]

even with all monitors plugged to gpu on desktop pc tarkov still wanted to use the igpu

[spare vessel]

Sucks to suck lol

[uncut pier]

tarkov wants that igpu physx

[river ingot]

thats fun gpu is at 94c

[uncut pier]

what gpu do you have on that

[river ingot]

1060 xD

laptop gpus can work maximum from arounf 94-100c

[uncut pier]

I remember my brother had a "gaming" laptop with a 1060 couldn't game shit on that

[quiet summit]

Feet warmer

[crystal flicker]

yo what jaeger task makes it so you can buy flachette

[quiet summit]

!wiki Flechette

sad no wiki here

[river ingot]

i have mine slightly overclocked and its worked decently for about 2 years

[uncut pier]

forest cleaning

[river ingot]

probably why its at 94c

[crystal flicker]

thanks

[uncut pier]

overclocked laptop gpu

he had not overclocked it still overheated every time

lasted only a year I think

[river ingot]

maybe this is why im getting frame drops

in task manager it looks like tarkov isnt using mroe than 1gb of ram. wtf?

it hovers around 1000mb

[uncut pier]

how much ram does it have the laptop

[river ingot]

16

[uncut pier]

ram cleaner on?

[river ingot]

it has plenty im not even using 30%

[river ingot]

i think, should I turn it off

[uncut pier]

nah keep it on

[night path]

I can't play with my Korean friend when I live in EU with 270 ping, but my NA friend who lives over a thousand kilometers further away has 160 ping. How come

[uncut pier]

I mean 16gb is a borderline for tarkov but it should use more than 1gb lol

[uncut pier]

worse servers?

[river ingot]

its using only 500mb now, this is most likely the issue

[night path]

He lives further away than I do, but his ping is 120~+ less than mine? How does that work out

[uncut pier]

EU servers?

[night path]

Well if I can't play with my korean friend on his servers, how should he be able to play on mine?..

[uncut pier]

or maybe try disabling it and see if it fixes anything?

[uncut pier]

the servers are far away = high ping?

[night path]

Do you think I'm in elementary or something?

[uncut pier]

no, I am just having a hard time understanding.

[night path]

I'm asking how the fuck it's possible my friend who literally lives further away, can easily play on the server, when I can't, and I'm literally living closer to it.

[uncut pier]

and your friend, who lives in north america gets better ping?

[night path]

Yes

I reside in EU at the moment, yes - my friend who's living in NA, has an easier time connecting to the server when he's over a thousand kilometers further away from the server.

[uncut pier]

maybe the internet wire through pacific ocean is providing better connection? I don't know at this point

my only guess tbh
https://www.submarinecablemap.com

[lucid spruce]

The fix I was able to do. Uninstall and re-installed.

[worn ocean]

tarkov, hmm, i will try, thanks alot dude ❤️

[teal kernel]

I have only gotten into a single raid. Every time I try to get in a raid I load the map and match fine, but then I get stuck connecting to the server. It doesn't matter how long I wait it doesnt ever connect or whatever.

I just want to play the game

[sharp umbra]

yo why my tarkov stutter only when i look try to turn? if i just walk sideways or something it doesnt stutter

[slim spruce]

@woven nymph please report them ingame, not here. That's all you need to do to get them banned.

[woven nymph]

@slim spruce then how has he made it all the way to level 33

[slim spruce]

pestily made it to that in like 2 days

[teal kernel]

🥺

[twin lake]

how to fix loading into a raid and discord mic nolonger working?

[teal kernel]

I found something that might be causing the problem

[abstract wing]

Does anyone know how to buy the game because when I try to buy it, it asks me for a code?

[slim spruce]

got firewalls?

[slim spruce]

a $2.00 or less charge?

[teal kernel]

Maybe i thought i let it through

[abstract wing]

@slim spruce yes but I get no code sent or money sent to my bank

[slim spruce]

you need to contact xsolla to fix this problem: https://help.xsolla.com/i-cant-make-a-payment

[abstract wing]

@slim spruce I've seen some YouTube videos on this and it happens to everyone that uses credit card, and I have seen that only paypal works do you know if this is true,?

[slim spruce]

You could try paypal but it will likely do the same thing.

Add the card as a payment method

it could work though

[teal kernel]

I turned off the firewall and it still didnt work

[slim spruce]

reboot your router and modem by power pulling for 15 seconds

[last bough]

the gun fits the reqs, but it wont let me turn in. does anyone know why?

[slim spruce]

not 60 durability

[viscid whale]

Still no definitive answer. Have they fixed the low fps problem with AMD cards or not?

[slim spruce]

The fix is manual on your end. See the pins for a fix.

https://www.escapefromtarkov.com/support/knowledge/432

https://www.escapefromtarkov.com/support/knowledge/435

[last bough]

Thank you!

[viscid whale]

Manual on my end? @slim spruce

[slim spruce]

You must use DDU to uninstall some nvidia files on your system.

[viscid whale]

It wouldn’t ever let me create an account on DDU and everyone said it’s $10 @slim spruce

[slim spruce]

it's free

[viscid whale]

Okay well guess I’ll try again later

[vivid briar]

problems whit the sounds maybe ?

[teal kernel]

Still doesnt work

[slim spruce]

are you on a VPN or what is your setup?

[teal kernel]

Im using nordvpn

[slim spruce]

Disable that

[teal kernel]

Oh does tarkov not like vpns?

[slim spruce]

not generally

[teal kernel]

Thanks

[vivid briar]

Everytime I load in this is what I get as soon as I go into my character.. checked out the fix dealing with MIPSTREAMING. and still get this even after changing it to "FALSE"

any help would be greatly appreciated..

[past quest]

Getting massive fps drops when shooting and just in general, i didnt have mip streaming on last wipe nor had any issues with frames. Can never get above 40 unless factory or labs, any fixes or im just shit outta luck?

[vivid briar]

My computer is fully reseting whenever I go into a raid, only the big maps, like customs… this has never been an issue before. Factory is fine is there any fix for this at all?

[viscid whale]

Guess I’m just done with tarkov completely nothing I have tried will work can’t download the “FIX” nothing.

[young shard]

SO i have a development question!
when will you be able to disable the headbobble effect?
No lie it really is making me and many other people VERY sick while trying to actually play the game.

Halo was bad this is just insane level bad even on lowest setting.

[tame haven]

Does the new MP-18 rifle count for Tarkov Shooter, bolt action rifles?

[woven nymph]

prob need a new computer unfortunately

[slim spruce]

with the first guide did you have nvidia selected on the main screen and not AMD?

it should look like this even if you have AMD

[fiery skiff]

how do i report someone

[slim spruce]

for what?

[fiery skiff]

he tked me and is that against the rules if he did it on purpose i have footage

[slim spruce]

yes please use #discord-mod-mail

[fiery skiff]

ok thanks

[frosty hawk]

I have a question. If you trade on flea ex. key for backpack. Does the backpack come back to you found in raid?

[slim spruce]

if it doesn't sell or you cancel it, yes it stays found in raid

If you barter on the flea, it does not come to you found in raid

[frosty hawk]

oh ok

[slim spruce]

everything you buy or get on the flea from someone turns to not found in raid

[frosty hawk]

ok thanks

[weary basin]

Hello guys, is anyone with amd graphic card who had to do fix in pinned messages experiencing BLUE SCREENS with KERNEL_MODE_HEAP_CORRUPTION 0x13A error?

[slim spruce]

When does this happen and how much ram are you using?

[rancid lark]

i get this but im on Nvidia

[weary basin]

Happens from time to time when loading in game. I have 16GB of ram

[rancid lark]

^ same

[slim spruce]

Check to see if you're topping out above 85%

[vivid briar]

If there was a pc part that would be tied to this kinda problem, would it be like a graphical issue?

[weary basin]

for sure, while playing I am using around 13-15 GB of ram

[vivid briar]

Need help with game crashing whenever I try to go into a raid with scab or pm 😦

[quiet summit]

What maps?

[vivid briar]

All

Even factory?

Lemme try factory

Factory is the only one that works

Everything else gives me a blue screen

Not sure wat to do

[keen willow]

thats for amd users

[vivid briar]

What should I do then

[weary basin]

What error when u get blue screen?

[vivid briar]

Idk

How do I check

Is it a full reset?

[vivid briar]

Yes

[uncut pier]

The MIP streaming?

[slim spruce]

No, it's a fix with DDU and the other is to fix mip streaming still being enabled

[vivid briar]

How do I fix then

I have amd and mip streaming is disabled even jn files

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/435

[royal garden]

Excuse me… what is this…?!

[unique pebble]

Yo can anyone confirm if Big Sale has to be done in one raid now

I checked dino, kostin, and trend and extracted but got no progress

[royal garden]

Excuse me… what is this !?

[unique pebble]

you got killed by a player scav

the yellow is the players name and the white is the scav's name

[royal garden]

Oooohhhhh so they added that now.

[wary compass]

Does Tarkov barely use any RAM for anyone else?

[unique pebble]

yeah idk why 'na-9' is there tho

[vivid briar]

Didn’t work

[slim spruce]

What is your ram usage at?

Up until the crash?

[vivid briar]

I dont know

I been playing for two wipes and this has never happen before

[weary basin]

So if ram above 85% its most likely ram issue?

[vivid briar]

I I just lost like 100 k in money because of this

[river ingot]

Is tarkov (as in the actual application) allowed to cut into to standby ram cache, or it is programmed to only use free / available ram?

[vivid briar]

Got blue screens again

[drifting flare]

is game down?

[vivid briar]

Idk

[river ingot]

I tend to get major lag spikes in game and it shows that tarkov is only using like 750mb of ram which doesnt seem right. I feel like its not allowing itself to cut into standy cached ram, and so it gets bottlenecked with only using 700mb of ram

[wary compass]

Standby is unused RAM space that might contain data to be used later-on, but can also be released if an application request more RAM.

[river ingot]

Yes ik. Im wondering is tarkov if not allowing itself to cut into that?

Because in resource moniter, when free ram hits zero, tarkov seems to not use anymore than its currently using, which makes it bottleneck around 1 gb of ram, even though theres like 5gb in standby cache

[wary compass]

I'm not sure what they've done, seems like they have memory usage issues.
I get 8GB of RAM consumed by Tarkov with 3GB being active, 4.6GB of standby RAM.

[slim spruce]

maybe. if it's being used too much you can add more page file memory

[river ingot]

Im getting 2gb consumed, 2gb active, 0gb standby. which shows again thats its not cutting into standby ram

[wary compass]

Windows will use any "Free RAM" as Cache until something asks for RAM

[river ingot]

Another thing, which I think isnt too important, is on task manager it shows that tarkov is running on my IGPU, even though its still running at the performance of my descrete gpu.

Because im damn sure tarkov aint gonna run 90 fps on intel uhd 630 graphics xD

[slim spruce]

see the pins for a fix for low AMD usage

[river ingot]

Intel :/

[slim spruce]

what is your other gpu?

[river ingot]

1060

[slim spruce]

There is a difference between the game running at 10 fps and running off the igpu

[river ingot]

Yes ik

My main issue isnt the gpu, it runs at like 60% utilization. my issue is that the game is only using 1gb of ram

[slim spruce]

did you see the pins?

There are two. One for AMD and one for both.

[river ingot]

the pins are for gpu fixes, no?

[slim spruce]

yes

[river ingot]

I said it was a ram issue ._.

[slim spruce]

if you're only using 1GB of ram that is a weird problem

[vivid briar]

i have problem with game, my friend sees me that i am moving but i dont see my friend moving, after some time server connection getting lost. I dont have problems with internet cuz i can normally talk on discord and watch youtube. I did internet speed test too and it was good. Help me please.

[river ingot]

its ur internet

[wary compass]

https://docs.microsoft.com/en-us/sysinternals/downloads/rammap
Download and run this

[vivid briar]

what i should do

[slim spruce]

every raid?

[vivid briar]

yes, sometimes i have inf awaiting session start

[slim spruce]

Using a VPN?

[vivid briar]

OH LOL

second

[frank oriole]

after i've killed the 3 scavs in row without healing does the mission fail if i heal afterwards
?

[wary compass]

yes

[frank oriole]

that's how i remembered it too, really doesnt make sense but it is what it is

[timber cypress]

Dont know if someone can help me, just updated from standard edition to edge of darkness and i dont see the modification on my account

[sleek dirge]

I keep getting disconnected due to connection but my ping never goes over 140 in game and my average is 60 ping, wtf is this shit? 5 times now. my ping is almost always in green with spikes to 140 but nothing higher

[slim spruce]

On your eft profile page do you see the EOD upgrade on it?

on the website?

[timber cypress]

Negative, got a message that there was an error with the payment but i see the transaction on paypal

[slim spruce]

Contact xsolla about payment issues: https://help.xsolla.com/i-cant-make-a-payment

[sleek dirge]

7 times now with the most recent not even leaving green ping or above 80

[slim spruce]

over and over when you join back as well?

[sleek dirge]

yup 7 times in this one raid so far

[slim spruce]

This is only one raid or many?

[sleek dirge]

every so often like 1 out of 3 or 10, kind of weird

[slender sage]

Can someone help me out, I've got no idea whats going on but for the past 2 days a haven't gained a single point of endurance

[slim spruce]

are you on wireless or a VPN?

[sleek dirge]

wired, no vpn though

[slim spruce]

When did this start?

[sleek dirge]

since start of this wipe first time its ever happened

[slim spruce]

Do you have this problem with other games?

[sleek dirge]

only this one, tested almost every other game I have as well

[slim spruce]

Since it's not every raid it could be a general connection problem.

Or ISP rerouting issues

You could try using a VPN to see if it happens on that, or choose different servers.

[river ingot]

sessamy i may have found a fix for my issue. For some reason it seemed tarkov wasnt cutting into the standby ram cache. I downloaded rammap and used that to clear the standby cache and tarkov started to use 4gb instead of 1ish gb

[slim spruce]

it should be using way more than that. What settings are you on?

[river ingot]

im in a loading menu

im sure it will rise once i load in

but its still better than the constant 1-2gb use I was getting

[river ingot]

im also only on medium to low settings

[timber cypress]

Since when it could take 8 days to pay a game? 🤔

[sleek dirge]

just finished that raid out last 4 min or so not a single disconnect after dcing 8 times and its all like that for the most part when it happens.

[slim spruce]

check back in an hour and try again

[river ingot]

alr its now using 6gb after loading into the game. lets hope this fix actually fixed it

nope, it shot back dow nto 2gb after loading into game

[slim spruce]

I don't understand the problem

[river ingot]

why tarkov, whyyyy.

[slim spruce]

Do you have like 5 fps?

[river ingot]

me neither, it;ll run smoothly for 3 minutes then shoot down to 5 fps for like 15 seconds, then go back to normal which kind of signals a ram issue

And my thermals are fine, so no thermal throttling

[slim spruce]

I have only seen ram issues of too much ram being used, never too little

[river ingot]

Same, this is only happening with tarkov so im just as confused as you are.

im in a middle of a customs raid and tarkov is only using 2gb

[slim spruce]

Please submit a bug report in the launcher. They will get back to you.

[river ingot]

I live at 2 houses and switch between them, and the pc I have at the other house has a 3070 and 32gb of ram and it normally uses 6-8gb, but for some reason on this laptop even with 7gb of ram available, it chooses to use only 2gb xD

gpu util is at 32% and cpu is at 52% so they arent the problem, so its definitly ram

Ill submit a ticket and see what they say

as soon as I leave a match tarkov goes back to using 3-4gb of ram

I have no idea why tarkov just decides to only use like 2gb as soon as I load in

[timber cypress]

Is there any other way to contact someone for payment? Worst customer service a xsolla.

[slim spruce]

Xsolla handles all payment issues

They have a live chat system when you log in

[timber cypress]

Yeah i did, but they told me that i could have to wait 8 days to go from standard edition to eod ???

[slim spruce]

This sounds like something they can't fix easily.

[timber cypress]

No like they told me its a normal thing to wait 8 days, im not upgrading to play in the next wipe

i said if i pay with credit card instead of paypal would that be faster. They said yes but cant cancel paypal until july 15

[slim spruce]

The upgrade is sent to you in the mail now, no resetting of accounts.

[timber cypress]

Wish they told me that, but they said its a normal thing to wait 8 days for the transaction

[vivid briar]

game still bugged and getting blue screened still

<@&551452465233657859>

[slim spruce]

Did you see the pins for the second fix for mip streaming?

And how much ram are you using up until it crashes?

[vivid briar]

how do i check

[slim spruce]

ALT TAB and use task manager

[vivid briar]

where in task manager

75%

[vivid briar]

:{

[slim spruce]

Did you do the mip streaming fix here? https://www.escapefromtarkov.com/support/knowledge/435

[vivid briar]

yes

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[vivid briar]

windows stopped working is the irst one

[slim spruce]

any for tarkov or hardware error?

[near hill]

can anyone explain this to me, why i cant move once this scav sniper fires at me

[vivid briar]

it said tarkov .exe stopped

and i lost like 100 to 200 k roubles later today becasue of it

[slim spruce]

what does the details say?

[slim spruce]

you got stuck in an object. Bug

[near hill]

but this is the second time this has happened around that same scav sniper, not the same tree

[vivid briar]

Problem Event Name: BEX64

[vivid briar]

Problem Event Name: BEX64

[slim spruce]

What does the rest say? do you see unity.dll or what dll?

[vivid briar]

windows shut down unexpectdidly

[slim spruce]

I meant for the details for the tarkov problem

[vivid briar]

umm

it said problem stopped working

i dmed u the rest

[slim spruce]

Are you using any other programs with the game?

[vivid briar]

no

the only other thing open is discord

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

[vivid briar]

i already have

[vivid briar]

i lost soo much

its very frusturating

[slim spruce]

Your graphics.ini file said false for mip streaming?

[vivid briar]

yes

[slim spruce]

You did not see your ram max out when you crashed?

[vivid briar]

no

[slim spruce]

Verify integrity of game files in the launcher

Top right on your name

[vivid briar]

doing it rn

35%

its donr nothing poped up or anythin

[slim spruce]

Reinstall the graphics driver in the custom option with "clean installation" checked. for AMD it's "factory reset".

[vivid briar]

how?

im a bit slow with computers

[slim spruce]

Nvidia?

[vivid briar]

hp

[slim spruce]

HP graphics card?

amd or nvidia

[vivid briar]

nvidia

[slim spruce]

Download the latest driver again or use geforce experience (driver tab > one of the sets of 3 dots at top right) and reinstall, click the custom option and not "express" and check "clean installation".

[vivid briar]

ummmmm? whaa?

im sorry im really bad wth computers

[slim spruce]

Do you know how to install a graphics driver?

[vivid briar]

no

i can ask my brother

[slim spruce]

Please do

[vivid briar]

ok

he doesnt know srry

[slim spruce]

install geforce experience here and you can use this to install the latest driver for you: https://www.nvidia.com/en-us/geforce/geforce-experience/

Or you can manually download the driver here https://www.nvidia.com/download/index.aspx

During the install of the driver, when asked "express" or "custom" choose custom and then check "clean installation"

[autumn tendon]

I get this when trying to post a box of BS for a key

[slim spruce]

You can't use that ammo on the flea for barters

That error means you can not use it on the flea.

[swift quiver]

so Im pretty sure I ran into a hacker on interchange night,he didnt kill me but basicall what happened was a air drop landed and he got their like 30 seconds before me and I had vision of him to kill him but everytime I aimed at him my aim would wiggle no in a sense and at one point it fired my gun then he ran off and it was super weird I even asked him if he was hacking but he didnt respond nor did he kill me,he prob saw the ttv in my name and figured I was recording which I wasnt at the time,has this happened to anyone else please @ or dm m

[past quest]

Getting massive fps drops when shooting and just in general, i didnt have mip streaming on last wipe nor had any issues with frames. Can never get above 40 unless factory or labs, any fixes or im just shit outta luck? Also i have already set my page file size.

Cpu and GPU barely gets used in raid

<@&551452465233657859>

[slim spruce]

Computer specs?

[past quest]

i5 9300h 16gb DDR4 GTX 1050

[slim spruce]

That's a really low end graphics card. Have you had better performance in the past?

[past quest]

yes last wipe this ran like a dream on all maps except reserve

[slim spruce]

I'd reinstall the graphics driver with a clean install in the custom option.

[past quest]

aight lets see what that does

[past quest]

loading into a scav now to test @slim spruce

[slim spruce]

probably yeah

The cpu I am not familiar with because I have never used AMD

The graphics card can play fine at 1080p

Your CPU is similar to an 8700k so it should be great.

1280x1024 ?

[past quest]

@slim spruce barely using 3 gb in raid

[slim spruce]

It plays fine though?

indeed

[past quest]

until i shoot any weapon it freezes me for a little bit

[slim spruce]

Please submit a bug report in the launcher and they will get back to you.

[past quest]

aight bet thanks

[river ingot]

Did you ever find a fix for tarkov not using enough ram

[slim skiff]

my endurance has been suck on a level (4) for days now and its not leveling at all, anyone know how i can summit a support ticket or something?

[plucky zealot]

Describing my issue and how I solved it for others:
Ever since this patch I've had microfreezes/fps drops increasing with every match. I would have to restart my game EVERY match or two, otherwise, it would get unplayable.
I tried the fix with changing mip-streaming to false as well as having texture quality to the same as before patch, but it didn't help.
What helped me was uninstalling, deleting all BattleStateGames folders in %appdata% (roaming, locallow and local folders), and then finally reinstalling game afresh. Of course, I lost my settings, but no biggie.
Now it's smooth butter.

[plucky zealot]

Endurance levels up when you're not overweight. Perhaps you start raids with too much weight on your character every time?

[slim skiff]

no, some raids yeah and some raids not but you do gain endurance when overweight ?

[plucky zealot]

I don't think you do. I am stuck at level 9 for like 2 days too, because I start games overweight

[slim skiff]

is that new?

[plucky zealot]

https://escapefromtarkov.fandom.com/wiki/Endurance

I think it's been like that for a while now

[slim skiff]

ima test it and come back

[plucky zealot]

start a game not being overweight, run for a whole stamina bar and check your exp, it's gonna increase 🙂

[slim skiff]

wow, well thanks didnt know that was a thing and ive been playing for multiple wipes

[sudden siren]

anyone else getting kicked instantly when they load in with acount athourization error

[slim spruce]

1. Check your email for redirects as your account may be hacked or being hacked.

2. Change password to email and add 2 step verification with phone.

3. Reset password on Tarkov website.

Check your email for other things they may have added like backup emails

[sudden siren]

wdym by redirects

[slim spruce]

Where if it gets an email it sends it to another email

Hackers do that to get your account back over and over.

[lime ocean]

has max carrying weight been dropping as the wipe goes on or is it bugged? its almost like im getting weaker the higher my strength level is. max carrying weight day 1 for me was at least 24kg. now its 21.6??

[frank oriole]

pretty sure its just bugged

[dry ermine]

my launcher is not installing my game

the button just doesnt work

[slim spruce]

The big install button?

[slim spruce]

Nothing happens when you click it?

[dry ermine]

yeah

[slim spruce]

start the launcher as admin

[dry ermine]

ive tried redownloading it

[slim spruce]

If you need to, there's a manual install method in the pins of this channel.

other fixes involve disabling windows defender

and white listing the launcher in the windows firewall

[median ruin]

Nothing we can do

Unfortunately, you just gotta wait

[slim spruce]

voip ban

most likely

[median ruin]

Happens (not really )

[slim spruce]

it does, I've seen it many times

[dry ermine]

didnt work same thing

[slim spruce]

Can you reinstall the launcher to C:\program files (x86)\BSGlauncher ?

And try then?

If not, use the manual install in the pins.

[median ruin]

I meant more as in just be normal over voip

[slim spruce]

oh

[median ruin]

VOIP is going better than my initial expectations though

[slim spruce]

I have not met 1 single abuser yet because they are scared of being banned

Since voip was introduced

[median ruin]

Yeah same

It’s mainly just funny moments of me scaring the shit out of someone

[dry ermine]

Any thing different for the installation path?

i reinstalled it to that file

[slim spruce]

the same place but EFT in the program files x86

[ancient pivot]

how do i fix a really long LOADING MAP. before the patch it took 2 seconds and now its close to a minute

[dry ermine]

didnt work same thing

no files show up i just get a blue circle on my mouse for a sec

[slim spruce]

disabled windows defender?

and any other antivirus?

[dry ermine]

had to disable it but same thing

[grim arch]

blackhawk commando rig giving me item ruble limit exceeded is it worth more than 400000?

[slim spruce]

See the pins for a manual install method to not use the launcher.

[proven pendant]

@slim spruce my friend just got a new headset, whenever he loads on he gets a thing that says microphone initialization failed and he gets no game audio, any fixes?

[slim spruce]

wireless?

[proven pendant]

wired

nvm he just fixed it

[slim spruce]

?

[proven pendant]

sorry for the trouble, he is special and didnt change his computer audio input

[slim spruce]

Ok good.

[dry ermine]

im on windows 11

11 i mean

what are the pins?

[jovial river]

did i screw myself by turning in chem 4 or can i do somn to revert it

[slim spruce]

There's a zip file to download the client files that you extract and then use the launcher to point to that folder.

But usually this problem on windows 11 is caused by an antivirus or it's not being ran as admin

[median ruin]

What do you mean?

[jovial river]

i accidently turned in chem 4 to skier instead of therapist, did i just screw myself over lol or can i do something to revert it

[median ruin]

You can’t revert it, nothing wrong with turning it in to therapist though

[jovial river]

i wanted to turn it into her, i accidently turned it into skier

[median ruin]

Ah

I misread and wrote therapist but still.

[orchid ingot]

just a quick question i have a 2080ti and a 3900x and my game runs terribly, like barely 60 fps on customs type terribly

[jovial river]

yeah, i got less money less xp, and a damn nade case instead of injectors

[orchid ingot]

am i just a big dum dum or is there something i can do?

[jovial river]

so sad

[median ruin]

I mean the skier rep is still good

[median ruin]

Settings?

[jovial river]

yeah ig ur right

ty for the answer

[median ruin]

[slim spruce]

turn TAA high to something lower

[orchid ingot]

everything is broken i cant even see the pictures i sent

[median ruin]

You could try having shadows on low and turn up texture quality too

Sometimes the game does like it when your PC is being used more

[orchid ingot]

thats funky

from other games the more the game uses the gpu the happier it is

ill try that stuff and see how it goes

[ancient pivot]

please anyone

[orchid ingot]

is your game on an ssd?

[ancient pivot]

yea and it was fine before wipe

[orchid ingot]

also i cant read through my anger for this game atm i misread this i am dum

[median ruin]

[ancient pivot]

i can send my settings jsut in case i have some dumb shit on

[median ruin]

I think it’s just happening for everyone

[orchid ingot]

its been pretty long load times for me too

[ancient pivot]

everyone in the group i play with has like a 2 second loading time for the loading map, so on scav runs ill be like 2 minutes behind them

its just the loading map, which doesnt make sense as loading loot is usually longer

[orchid ingot]

the same thing is happening to me with long ass loot load times

[median ruin]

Shouldn’t matter in the end since you load in at the same time unlike back then

[ancient pivot]

yea its just the scav shit thats annoying bc everyone can spawn in at different times

[median ruin]

Yeah that’s fair

[crystal flicker]

what task gives option to buy signal jammers

[oblique fossil]

is there a way to check how much time is left on an insurance return?

[steady cosmos]

Signal pt3 i think

[steady cosmos]

Its random. Between the times stated on the trader from when you lost the item

[golden isle]

https://media.discordapp.net/attachments/521620581326520331/994121020648730624/unknown.png

When trying to install the Tarkov launcher and after downloading the setup files and going through all the steps I was met with this message. Anyone else have this problem and know a fix?

[glass quest]

Why is night vision not working on my game? when I toggle it on all it does is apply a cone of black???

[static acorn]

Tarkov is randomly changing monitors and moving all my desktop shortcuts to 1 monitor. why?

[royal nova]

?? Its not downloading it

[static acorn]

e

[ivory temple]

For the Jaeger dehydration task. Do I have to extract for it to count?

[golden isle]

Yo could I get some help lol

[zenith dust]

Fence daily quest: Find and Extract from the raid ----- Find 7 suppressor ( Didnt work as PMC or scav ) Where we need to drop the item ?

[median ruin]

You probably need all 7

Before you can deposit it

[oblique fossil]

Anyone know what quest vudu is available for purchase after

[steady cosmos]

The one to kill 10 rogues idk the name. Jaeger quest

[shut coyote]

hello any 1 got any idea how to fix this

also i noticed i got no sound at all in game or menu

[small matrix]

https://youtu.be/PbejHK2SARM can we please get better servers?

[finite owl]

Hey guys, i have problem with a bug I can't enter control settings in game and in game my character is not able to shoot his gun like there is animation for firing but no recoil and gun is not doing any damage. Did somone have similar issue ?

[dense lake]

4 Days without a response from support to change my email address as I lost the current email... is this normal for them to be so slow?

[steady cosmos]

Yes

[dense lake]

whats average wait?

[steady cosmos]

Like a week from what i heard but it varies a lot

[dense lake]

omg... a week without tarkov 😡

[woeful breach]

okay ugh my launcher wont open i just installed it and the game 2 days ago the launcher wont open even tried opening the .exe itself and it won't openm so i opened the game manually just get the intro screen with no options please help...

though it opens when run as admin

[vivid briar]

hey i have these terrible lag spikes can someone help me with that

[hybrid coral]

my friend needs help with this.

[boreal depot]

check task manager for tarkov process still running or worst case scenario: restart pc

[hybrid coral]

my friend did everything

restarted pc, reinstalled tarkov, checked task manager. nothing helped

and also if he gets into game and loads to lighthouse it crashes

and gets blue screens

[robust pilot]

Hi. I cant login in the Launcher/website since weeks/month. Forum acc still works. I read, that it might be my gmx.de mail adress because i dont receive the auth mail (the last 4 or 5 years this email did work) and i wrote a support email but didnt receive a tiket or anything for weeks now. please help me to change my gmx mail to an gmail or so, because i really loosing my patients now. thank you.

[uncut pier]

That is why strong password and 2fa is important

Virus on your pc? and did your gmail have 2fa too

[boreal depot]

2fa can be beaten nowadays, but someone would have to have infected a device of yours or phished your connected mid-login

i'd be worried about e-mail and other passwords, as well as your equipment itself

[uncut pier]

Yeah too bad bsg doesn't care about your account being hacked and then banned

Have you changed email passwords and all other passwords, also do you have any antivirus?

The virus part isn't entirely ruled out though

I doubt anyone breached your account without prior knowing atleast something about your account

Have you ibstalled something suspicious lately

[vivid briar]

Ryzen 7 5800x, 2070 Super, 32gb 3600mhz ram. Fixed stuttering by going into Geforce Experience, redoing my latest GPU drivers with a custom installation, and when given the option, selecting clean install.

[uncut pier]

Try installing something like hitmanpro or malwarebytes and do a full scan

Avast is a bit meh it will rule out obvious things but some viruses get past

[quiet summit]

Please DM me what you see when you try and log in / the email you received

[quiet summit]

[uncut pier]

did you contact through https://www.escapefromtarkov.com/support/contact

[shut coyote]

hello i got no audio in game , even voip doesnt work for me anyone got any idea?

[slim spruce]

reboot

[shut coyote]

https://cdn.discordapp.com/attachments/521614489884295169/994175010707087400/unknown.png

[quiet summit]

Please make sure your communication equipment is plugged in before you launch the game

[slim spruce]

make sure your windows inputs are changed to your mic properly

[shut coyote]

it is , ive had this problem every wipe

last time i think @slim spruce fixed it for me

[slim spruce]

let's look

[shut coyote]

and i did the thing you told me last time , i noticed it doesnt work this time

[slim spruce]

hmm

[shut coyote]

like everything works , except game , i cannot hear even the menu in the game

[crimson lance]

"my friend did everything
restarted pc, reinstalled tarkov, checked task manager. nothing helped
and also if he gets into game and loads to lighthouse it crashes
and gets blue screens"

[shut coyote]

this does pop up aswell

[slim spruce]

right click the game exe and go to properties > compatibility > check run as administrator. Do this for the launcher and also the tarkov_be exe

[hybrid coral]

already did

[crimson lance]

yea i told him that in case he didnt notice

[shut coyote]

ok this error is fixed , but still no sound

[slim spruce]

Are you double clicking too much when starting it?

[quiet summit]

Restarted game already?

[shut coyote]

like 5 times already

[slim spruce]

right click the sound icon in the bottom right and go to sounds > recording and right click your mic and set as default. right click and disable other things that are not your mic

[hybrid coral]

only double click

[slim spruce]

Is your mic USB or what?

[quiet summit]

You don't have any kind of input connecting and disconnecting while your game is running do you?

[shut coyote]

no its jack

[quiet summit]

Bluetooth/loose connector

[shut coyote]

im currently using the same microphone on discord and the same headset

as i said tarkov is the only thing causing me issues

[slim spruce]

settings > microphone privacy settings

allow apps to use it and make sure tarkov is allow

might not be in the list

"allow desktop apps to use it" down there

[slim spruce]

[shut coyote]

i feel you 😦

[slim spruce]

no I got a nitro scam

hmm

What antivirus do you have?

[shut coyote]

like the normal one , from windows? , is it windows defender or sum

[slim spruce]

What mic do you have?

[shut coyote]

well the thing is , the voip isnt my main issue , the issues is that i got no sound anywhere in the game 🙂

[slim spruce]

Other things work for sound with it though?

not tarkov?

[shut coyote]

yes

tarkov is the only one that doesnt work

[slim spruce]

toggle the "allow desktop apps to use" off and on again from up there

[shut coyote]

sorry , from where?

[slim spruce]

If you have an asus board check if sonic studio 3 is installed

[shut coyote]

ive got msi x370 carbon thing

[slim spruce]

And in the sounds/recording tab right click your mic and go to properties and disable all enhancements and toggle the 2 options in exclusive mode

try changing to 16 bit 48000 as well

or to 16 bit 44100

Also, if that doesn't help white list the launcher and game folders in windows defender

[shut coyote]

already done that

[slim spruce]

The whole folders?

[shut coyote]

yes

[slim spruce]

Is escapefromtarkov.exe set to run as admin from properties?

[shut coyote]

yes

[slim spruce]

Not the launcher?

[shut coyote]

both

[slim spruce]

what mic?

[shut coyote]

last time we did this , we did some changes in device manager

[slim spruce]

yes you had too many devices

[shut coyote]

like disabled some usb things

[slim spruce]

check to see if that's the case

[slim spruce]

I see

uninstall this one

[shut coyote]

done

[slim spruce]

reboot

[shut coyote]

aight

nop , nothing changed

[slim spruce]

using front panel or back panel 3.5mm?

[shut coyote]

front pannel

[slim spruce]

What audio software do you have installed?

like control software

[slim spruce]

got to mic settings

[slim spruce]

default format

[slim spruce]

looks fine to me

windows 11?

[shut coyote]

nop 10

should i just reinstall my audio drivers again? for the 3rd time today? Sadge

[slim spruce]

No, uninstall this setup program and also uninstall the devices in device manager and reboot

Delete the driver when asked

uninstall the mic and headset and the speakers

[shut coyote]

so everything?

[slim spruce]

yes

Then reboot and use a windows driver

it should auto install

[shut coyote]

done

[slim spruce]

[shut coyote]

it works , holy fk man , hat down for you

[slim spruce]

really?

[shut coyote]

seee you next wipe ...

[slim spruce]

ok great

[quiet summit]

Everything is possible when Sessamy's on the job

[toxic crest]

Is there any more I can do to keep myself from not being disconnected/game aborted, or have the servers just been bad since the wipe?

[slim spruce]

Every single game?

[restive dew]

Hey. I kinda struggling since I bought the game 4-5 wipes before, cuz I have 45 fps most of the time. Sometimes stutters. I tried to follow videos about nvidia/game settings, but it's still not that good. Should I take some pics about my specs, game and nvidia settings and share here?

[torpid grove]

Still got "Backend Error: Failed to receive data". Reinstalled game, full reset config. No DS-lite, whitelisted everything.

[dreamy ibex]

Is there a way to post suggestions? I know this is maybe the wrong channel, but it is a really tiny thing. And it costs me too much time to ignore it. I think it would be a great improvement from UX perspective. If we could get a Generator button in the main menu, that would be great.

[slim spruce]

The place would be the official forums for game suggestions.

[slim spruce]

You can play fine, though?

[dreamy ibex]

Oh ok, thank you

[torpid grove]

It only happens in menu. No disconnects in raid. After my last scav raid I instantly got the error and lost everything.

[slim spruce]

This sounds like an ISP problem due to not having dual stack. Please first contact BSG in a bug report to see if it's on their end.

[high shadow]

yo i have a question what happens if i upgrade my tarkov edition after i have already started like i am level 15?

[torpid grove]

Already done.

[slim spruce]

You get everything in the mail.

[high shadow]

oh ok thank you so much

[slim spruce]

You could try disabling IPV6 in the windows network adapter.

https://answers.uillinois.edu/uis/page.php?id=99981

[torpid grove]

I'll give it a try.

[slim spruce]

You could also try changing your DNS server

https://www.windowscentral.com/how-change-your-pcs-dns-settings-windows-10

to 8.8.8.8 and 8.8.4.4

[toxic crest]

9/10 times, yeah. Both as a PMC or a scav.

[torpid grove]

Still the error

[restive dew]

16gb ram, Intel I5-7500 3,5ghz, Asus Geforce GTX 1050Ti. 45-50fps most of the time, stutters. Any of my settings need to be changed, or simply my pc is a potato?

[slim spruce]

This sounds like a problem with your ISP regarding not having dual stack support.

[slim spruce]

same ^

You could send in a bug report for more help but I imagine this is your problem.

[torpid grove]

Where can I check exactly if my provider supports dual stack? Do I have to activate it in my fritz box? (router)

[slim spruce]

You'd have to call them and it may be a fee to get dual stack (or prioritized ipv4)

[torpid grove]

Yeah but do I have to activate it in my router settings?

[slim spruce]

No it's on their end.

[sacred junco]

1050ti is really pushing it for a solid 60fps experience especially considering people with 1070 are starting to struggle this patch. its really borked performance. also iirc 7th gen especially i5 are only 4c CPU's. the game is core hungry

[torpid grove]

It's so strange because before the wipe I could play without any problems

[toxic crest]

Possibly, I’m only concerned because this is the first time I’ve ever dealt with this in Tarkov, because usually I don’t have an issue getting into raids, it’s only just been the beginning of this wipe. Not trying to say that you’re wrong, it could def be my ISP this time around. Thank you for the input <3

[slim spruce]

I have seen this a couple of times since the wipe

[stray frost]

After this patch discord and other programs are completely freezing at random moments while im in raid

[restive dew]

That sounds bad. Then I try to play with the settings for a bit. thanks tho

[hybrid lynx]

hello mod, can i run the game with i3 10100f, gtx 1080 and 64gb ram ddr4?

[slim spruce]

surely yes

[sleek moss]

is there a way to fix backend error? I always get this annoying one

[lethal quartz]

Anbody else having black screen crash on random moments and intervals in raids/traders? Already had a ticket about this before and I thought it was fixed but clearly not. After the update I completely reinstalled the game but to no avail. This is the only game it crashes on, no overclocking and temperatures seem acceptable for summer period. All drivers/BIOS are updated.

[rain mesa]

thats ridiculous bruh whatever i try cant seem to fix it... and thats on customs

[devout narwhal]

i wrote wrong password once and i cant try to log in again within 1h can i by pass this somehow? (cus writing wrong once and needing to wait 1h is insane.-...)

[uncut pier]

I doubt you can bypass it but it shouldn't happen on the first failed attempt

[devout narwhal]

my bf was next to me and saw it and hes as suprised as i am ,-,

[uncut pier]

now it's happening to me too lol

[vivid briar]

why did i get connection error and cant go back to the game

[uncut pier]

[vivid briar]

i had mdr and other good loot adn bam conenction error and then i cant reconnect because im dead like what

[wary compass]

You have "Optimal Power" enable, this is a laptop power saving feature.
"Maximum Performance" will be the best, if that causes overheating "Adaptive" can be used.
You can change this per application in the Nvidia settings

[uncut pier]

anisotropic filtering is useless and shadows to low

[pulsar salmon]

on average how long are que times for co op offline?

[vocal pond]

there isnt

[uncut pier]

would tell you but am poor
can't you test out?

[pulsar salmon]

trying now but just past 10 min wait time. says servers are full

[uncut pier]

maybe they are flooded too

[vivid briar]

is the game crashes still bugged

[austere meadow]

Hows nvidia guys doing with new patch perfomance? I tried every workaround I could find and no change...my problem is that the game seems to run okay when theres no one around, but instantly theres starts a shootout fps tanks to 10-30fps, no problems last patch...

newest driver, DDU cleanup done

no mip streaming, never used one, was "false" in the file

[uncut pier]

every gpu is underperforming except sessamy's pc apparently

[austere meadow]

Yeah...the problem is everyone seems to have different answers and nothing has got me back to old perfomance

[celest heath]

so guys my friend cannot play the game because he always disconnects like 10 minutes into the raid while having normal ping and all fixes for crashes from bsg didnt work do u know smthing?

[austere meadow]

Oh, and if support sees this, last game I was going scav with friend and my friends player model was invisible and totally quiet, no weapon sounds or anythjing

[austere meadow]

This seems to be a problem to many, but my game crashed only once, loading times are much longer than before though

[celest heath]

is there a way to fix it tho he can litteraly not play 1 raid

[austere meadow]

NVIDIA or AMD gpu?

[wary compass]

Fully reinstall the game and launcher and settings files.
This fixed my stuttering issues and FPS drops

You can disable memory compression, changing pagefile to SSD.
Disable SMT

[celest heath]

he has rtx 2070 super

[uncut pier]

man have you tried disabling automatic ram cleaner

[austere meadow]

maybe ill have to consider this next...I already saw comments about reinstalling doing nothing but I guess I have nothing to loose

[austere meadow]

Yeah so I guess u have newest drivers already? and make a clean delete with ddu...other than that only thing I havent done is reinstalling

[celest heath]

so clean delete the drivers?

[austere meadow]

Yes, you need a software called DisplayDriverUninstaller (DDU), you need to run it in windows safe mode

Look up tutorial if unsure

[uncut pier]

have you tried disabling ram cleaner?

[austere meadow]

No

[uncut pier]

try that

[orchid ruin]

Does this mean i'm meant to find 4 SMGs in 1 raid?

[celest heath]

ok i will

[austere meadow]

Will do before reinstall, thanks

[uncut pier]

fixed it for me for some reason

[celest heath]

so u had that same disconnecting problem?

[uncut pier]

no disconnecting problems but performance issues

what does it say when it disconnects

[celest heath]

nothing no error