#community-support

1 messages · Page 870 of 1

quiet summit
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Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under perfomance hit settings
Advanced again, and change the paging file size
Select an SSD drive
Untick automatically manage paging file size for all drives
Use 16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.

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Try setting your pagefile size on your SSD

dire cloak
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cant install tarkov

runic quail
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it already is at 16000MB

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should i try putting it at 25000?

dire cloak
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basically im just doing the normal download and it doesnt do anything

runic quail
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BTW from my specs what should i upgrade?

quiet summit
quiet summit
quiet summit
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Please create another folder in the root

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Name it "Program Files" or something

dire cloak
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it does a similar thing to the rest

quiet summit
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Please create another folder in root

dire cloak
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ok its downloading now, weird

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but its saying 0/0

quiet summit
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Yes, you cannot install programs in the root directory

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Again

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Just wait for it to load

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It should get going in 3-10 minutes

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Mileage may vary

dire cloak
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now its not, weird

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i believe ive fixed it

dire cloak
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its not working @quiet summit

quiet summit
dire cloak
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tarkov

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i installed it and it just wont work, it says c drive doesnt have enough space and i cant reinstall it

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ok i fixed it

quiet summit
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Great.

marsh fox
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I just got a very queasy feeling. I was not online yesterday and already there is a launcher update. I just thought that was it with EFT 😦 because since I have bought an update (via the homepage) to the EoD version I no longer get a verification mail so i cant login since then on the homepage. In the launcher I am still automatically loggedin but if that is gone then I will have to delete EFT. The support had not been able to help me so far.

slim spruce
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If you get no emails though I would not uninstall the launcher.

marsh fox
slim spruce
marsh fox
slim spruce
# marsh fox Freenet (Germany) and like i sayed it was working before i payed on EFT Hompage ...

Unfortunately there's no easy fix. Some people can try over and over but this could get you blocked from the website for a while. Otherwise, for the launcher there are some tips to help fix this: https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

marsh fox
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My Launcher works perfect 😉 thanks

rare lion
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Is there a way to change your Email?

quiet summit
rare lion
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I'm aware. It is pissing me off to no end because I've switched to a new email.

quiet summit
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Do you still have access to the old one?

rare lion
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I do, but I'm going to be fully switching to my new email in June and I'd rather not switch back to an old email just so I can mess around with Tarkov. I like keeping things simple and on one email.

slim spruce
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If you need to change it please contact support on the website for more info.

rare lion
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Haha like they did anything for me in the past

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I made a ticket though. They didn't exactly do anything on my last two.

fresh spindle
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Would it be a bug or a feature that random stacks of ammo disappear from my inventory when I extract from raid?

loud moss
slender echo
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how can i contact staff?

harsh nymph
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nope same message (sorry was as school)

slim spruce
harsh nymph
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shi ok thanks

slim spruce
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Wait for their reply before reformatting.

harsh nymph
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👍

old musk
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is it normal to just go into a raid with a randomly broken hand?

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or am i going crazy

slim spruce
old musk
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Yup

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The raid before that one i got head eyes by someone on customs, i dont even think they hit my arm

slim spruce
# old musk Yup

This is unusual. It should have been healed if you clicked the heal all button.

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If it happens again submit a bug report in the launcher.

old musk
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Will do

fallen trail
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The launcher and website are saying email not found please help

slim spruce
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like a capital letter when you made it on the tarkov website

fallen trail
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it is i tripple checked, did they just delete my account or something

slim spruce
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This is a rare issue

fallen trail
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email has already been sent

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i went to the reset my password page assuming i just forgot my code and even on that page it says "Email not found"

sturdy spire
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Hi, just bought tarkov like an hour ago and still isnt on my account "waiting for payment completation", how long does it usually take?

slim spruce
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If you get an error like cancelled you should contact xsolla for support.

sturdy spire
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Ohh damn, was really looking forward to play it tonight

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Thanks for the help

quick holly
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can someone help me make money and xp

vestal stirrup
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can someone help me i tried buying the game but it keeps saying something went wrong try again later no matter how long i wait

vestal stirrup
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i cant open the website

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it says cannot reach this page

slim spruce
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403 forbidden or suspicious activity with an ip?

vestal stirrup
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this is what pops up

slim spruce
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works for me

vestal stirrup
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should i try a vpn?

slim spruce
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Perhaps.

vestal stirrup
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by any chance would anti virus prevent me from making the purchase

slim spruce
vestal stirrup
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ok thank you

lapis condor
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so are all the locked raid maps DLC or is that stuff coming soon?

slim spruce
lapis condor
slim spruce
lapis condor
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ahh ok

slim spruce
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The maps, to my knowledge, are for everyone. Streets should be next.

lapis condor
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Nice, thanks mate

ancient wagon
slim spruce
slim spruce
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@jovial moon To message mod mail your dms to server members must be allowed

jovial moon
gentle jetty
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anyone else getting error and can't open leauncher?

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i tried uninstalling and reinstall with no luck

quiet summit
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Haven't seen this is a long time

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I forgot how we fixed it

slim spruce
slim spruce
quiet summit
gentle jetty
slim spruce
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You must do that, as it is a possible fix.

gentle jetty
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😦

kindred yoke
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Is there a better way to report someone for cheating?

devout spire
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i have a problem
my ping suddenly spiked over 150 and it wont go back down so it keeps kicking me
solutions?

quiet summit
quiet summit
wheat aspen
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hi Igot HWID banned is there is any way to play the game again ?

paper sphinx
paper sphinx
waxen smelt
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i cant reset my acc

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what do i do

quick kite
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What does it say when you try to reset

waxen smelt
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it dont give me a mail

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it says we sent u a letter whief fuater info

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in ure gmail

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but it dont sent me 1

quick kite
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Try to check your spam folder

waxen smelt
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ok

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ty

quick kite
waxen smelt
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u the best u sute be a srm

pulsar mantle
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I have my mic plugged in now but it still has the failed thing. Does anyone know a fix?

quiet summit
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Only option IIRC

pulsar mantle
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Okay I'll try that :)

quiet summit
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My cousin for the longest time always plugged in his speakers after launching EFT and could never get his VOIP working until like 2 months because he always did that

quiet summit
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No problemo~!

gray spade
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so my loading loot time is fucked, it takes like 8 - 10 min for it to be done. it was not like this before. any thoughts how to fix?

quiet summit
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Or hang around there

slim spruce
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AMD system?

gray spade
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60 - 90% but yeah

quiet summit
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Chipset go swiggity

slim spruce
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See this post and the top comment.

gray spade
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yeah, i cant run CMD as admin

slim spruce
gray spade
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duno, my dad built this pc. and im not really a pc expert so i dont know

slim spruce
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Start > type cmd and right click command prompt and run as administrator

slim spruce
quiet summit
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Do you have it open already?

gray spade
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no

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i can open it without admin tho

slim spruce
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Can you use powershell instead?

gray spade
gray spade
slim spruce
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Ok. I have seen this help others and fix the problem completely.

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On AMD systems.

gray spade
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Thank you @slim spruce my tarkov is back to normal

west lily
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same

long axle
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guys right now i had an error on luncher said that : getaway timeout ???

long axle
west lily
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wait

rich shell
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how come everyones getting the error

west lily
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there is nothing we can do

wary belfry
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I have a feeling there will be an outage

past quest
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uhhhhhhhh

rich shell
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so everyones tarkov is fucked

fair locust
rich shell
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not possible

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grass is an unknown substance to the average tarkov player

quiet shell
# rich shell

what is this ? i got it too and i cant log back on

idle sorrel
rich shell
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yeah everyones getting it

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dont make me go back to siege please

idle sorrel
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nah

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i fucked siege

spring stump
rich shell
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siege is dead

fair locust
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idk bout u but im back in

rich shell
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mine just updated too]

spring stump
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MID RAID

rich shell
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its fine everyone its back up

spring stump
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i had so much good shit on me.

rich shell
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we all good no siege, no grass just labs phew

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thats so peak but you might be able to rejoin now!

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boot up and get back in

hexed cloak
spring stump
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that still doesnt help with the fact that i lost 2 meta AKMs and a sick mcx

rich shell
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ohhhh nooo

quiet summit
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Servers had a hiccup. Try again.

rich shell
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peakiff bro i got disconnected with slicks and shit before

neon cape
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Anyone know how to get in contact with support? I assume my emails are either going straight to their junk or being deleted.

quiet summit
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Otherwise Support email
'Support@battlestategames.com'

neon cape
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I cant use the ticket system because it wont let me login to the website.

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Ive been sending emails but they go unanswered

quiet summit
neon cape
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Its been months

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I dont know if they are even getting them

agile lantern
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who was i talking to about dlss and the 3080 the other day?

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ive got my 3080 now and dlss seems to make the game run 15/20 fps worth and im onlyg etting 140/160 on interchange in an offline, what settings do you run?

hard quartz
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Ah yes, only getting 140/160

quiet summit
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"only"

flat cypress
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Help, I just got the game and none of my nicknames will work, they all get invalidated, I googled it and I see this has been an issue for years now, but is there any known bypass?

quiet summit
slim spruce
flat cypress
quiet summit
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Then there's something with your combination that they don't allow

flat cypress
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all in different orders, how could they be cencored? one of em being taken I understand, but after 10 different combinations its insane

quiet summit
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Have you tried Akari by itself?

flat cypress
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literally nothing is working, ive been at it for 10 minutes now

quiet summit
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Then try a different name

flat cypress
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why is akari cencored

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wtf is wrong with my name??????

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AwkwardTrans Worked,

loud moss
tall oxide
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Does anyone know the heaviest I can make my gamma weigh?

median robin
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is any admins in that are able to help me out

long nymph
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escape from tarkov more like escape from discord mods

vivid briar
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does anybody know how to fix this

slim spruce
vivid briar
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i reset my account and forgot to close the game

slim spruce
vivid briar
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i tried

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i deleted it and reinstalled tried to check the integrity of the game files nothing has worked so far

slim spruce
vivid briar
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ok

sturdy hazel
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Hi, my messaging service is hotmail and i don't receive bsg mails. I tried everything in forums and bsg support and always same issue.
i tried to contact bsg support, i sent them email to change my email address but i have no answer. I can't login because mail verification code..
What can i do please ?

sturdy hazel
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I tried everything

slim spruce
sturdy hazel
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@slim spruce ok gonna wait more days thank you

weak pond
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I am looking to upgrade my medstation and i have everything in place, my only prblem is that i have a FIR othoscope, and a FIR ledx. will it use my FIR items, or the non FIR items?

loud moss
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it SHOULD take the non fir ones, but to be safe maybe put the fir ones onto your character

weak pond
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cool ty

shut lintel
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why is it that i have a eur version in usa and my friends that lives next to me have the same internet but his is usa version his download inistall teh game is way faster than mines is mines downloading it from Europe?

slim spruce
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I expect there's regional ones though, but not many.

shut lintel
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ok thanks

slim spruce
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Try the manual install in the pins of this channel.

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It might go faster.

fringe sigil
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my friend bought the game but it wont let him download it please send help

simple yacht
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I'm trying to stream on discord but it only shows a loading screen for my watchers

old bobcat
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can someone take some time to help me figure out some graphical settings to help with the hiccups on Tarkov, I have 16 Gigs of ram, RTX 3070 GPU and a I9-10850k Proccesser and i get REALLY BAD hiccups on lighthouse and customs, and some here and there on other maps but lighthouse in the worst anyone have a fix for this?

slim spruce
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85% or more?

old bobcat
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this is my usage while at trader screen

slim spruce
old bobcat
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can i test this off line?

slim spruce
old bobcat
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one sec

old bobcat
dire kettle
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anyone here running on rtx 3050

misty vault
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hello, i need help

slim spruce
minor pasture
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can someone hop in a call and help me set this audio compressor up?
i dont get it

weak rose
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Anyone know how to help with stutters in this game? I’m running on 16 gb of 2666mhz ram ddr4. I know it’s now the fastest ram but as of right now it’s the fastest my mobo and cpu can support. Would going to 32gb help at all with the stutters in this game?

quiet summit
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Alternatively you could set your pagefile size

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This will slightly wear down your SSD quicker, but you wouldn't need to upgrade your ram

weak rose
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If I could upgrade my ram I would, but that would require an entire new mobo and cpu

weak rose
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Which just kinda sucks

quiet summit
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You can set your pagefile size

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You may get a pinch less life out of your SSD

weak rose
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Hmm alright. I’ll look and see how to do that

quiet summit
# weak rose Hmm alright. I’ll look and see how to do that

Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under performance hit settings
Advanced again, and change the paging file size
Select an SSD drive
Untick automatically manage paging file size for all drives
Use 16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
After that, restart your game and give it another go

weak rose
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But what’s your thoughts on 2666 for tarkov? Like I know it’s slow but I mean is it terrible? Since I k ow the game eats ram and stuff.

loud moss
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2666 mhz is perfectly fine, its not that slow. i used to play on 2133 just fine

weak rose
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Oof. Guess I’m lucky then lol

quiet summit
weak rose
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Upgrading from a 1050 ti which is literal doo doo

mellow thunder
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does anyone know how much should i sell RED key card for anyone ?

red arch
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how to ban team killer?

loud moss
agile abyss
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alright anyone else DUMP performance since last two updates?

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MASSIVE stutters and lock ups, even my main menu does it and it seems to not matter what settings I try game still runs like a dying old man?

prime kettle
hardy moth
prime kettle
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Thank you #bear gang rise up

long nymph
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usec better

prime kettle
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Update on the issue. Logged into game after update. Looks like my next scav has the items from my previous one, heres to hoping i can survive!

Was just a visual bug. Didn’t get any loot back.

Rip full scar and m4

gaunt moss
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yo guys i havent played in months when do you think wipe will be roughly

runic quail
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i have my EFT installed on my C drive and i want to transfer it to my D drive can i just transfer the fiel from C to D just by dragging it ? or do i have to reinstall EFT onotthe D drive

slim spruce
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If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link : http://cdn-11.eft-store.com/client/live/distribs/0.12.12.15.18346_a2a786ab-a05a-4bc6-8919-0c7f9e1c95f6/Client.0.12.12.15.18346.zip

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

regal creek
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Can someone help me with some question I have?

quiet summit
molten spade
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Hello!
i'm trying to create a new account and is not working... the error is ''THE EMAIL ADDRESS ON THIS DOMAIN CANNOT BE REGISTERED'' (i'm using another email and is registered on yahoo.com )

loud moss
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I believe yahoo in particular has issues with sending emails from bsg, I suggest using gmail to avoid these issues

molten spade
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but my main account is registered on yahoo :))

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and everything is ok

quiet summit
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I would highly recommend greating a gmail account specifically for Tarkov

civic marten
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t-online too...

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cant log in on my new notebook

tight pagoda
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Trying to load a t-5000 mag and it won't put any m80 in, try to unload and I get a message saying Server Exception : Object reference not set to an instance of an object

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Only 1 mag is doing it

terse iron
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Hey everyone, I'm having a rather unfortunate issue.
I wanted to log into may account after a long time but it seems as if I forgot my password. Unfortunately, I'm not receiving any mail when hitting "forgot password" (Yes, also not in my spam folder).
The answer I got was a generic mail, "check your spam folder", "whitelist the mail..." ...did everything. Still not getting any password reset mail.
It must be the correct email address because using an invalid one instantly tells you that the mail address was not found.

So... can anyone help me getting back access to my account? :/

slim spruce
terse iron
slim spruce
terse iron
slim spruce
terse iron
slim spruce
terse iron
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I see - My best bet will be to create a mail with a new provider and ask support to change my account's mail address, I guess. Thanks for the quick reply, @slim spruce 🙏🏽

slim spruce
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I would recommend gmail if you do that.

terse iron
mortal vapor
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Can BSG change your mail adress if you ask the support? That would be the best option

slim spruce
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I am not sure.

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The option is currently disabled.

mortal vapor
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So, dead account.

regal creek
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Does it matter that there is no game directory location only a temp location in the launcher

slim spruce
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And what do you mean?

regal creek
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i am an idiot. i fixed it already my bad

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moved file from c to e drive and it wasnt showing up lol

slim spruce
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Download problems are quite common. Glad it's fixed.

regal creek
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Guess I should have re launched the launcher before asking thanks for your time

slim spruce
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No problem!

slim spruce
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@vivid elbow Does your game folder look like this?

vivid elbow
slim spruce
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Something is deleting the files as you are missing many. Please disable all antiviruses

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You could even try the manual install in the pins of this section.

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So you don't need to download every time.

vivid elbow
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i disabled mwb, should i try repairing

slim spruce
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You can, or reinstall

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If this works with disabling malwarebytes you need to white list the folder somehow.

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This would likely be with active protection

vivid elbow
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neither repairing nor reinstalling worked after disabling mwb

winged lava
#

My game is stuck after the initial loading screen, Have tried reinstalling, updated driver and turning pc on and off, Any tips on what else it could be?

slim spruce
slim spruce
strange osprey
#

Anyone know what the black box on the left is? Only happens in EFT from what I know, just randomly happened today

slim spruce
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ALT Z > Settings > Performance monitoring, disable it

strange osprey
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OHH Yeah, I remember enabling a flash indicator last night, thanks :D

slim spruce
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@scenic stratus not here

marble wigeon
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got kicked out of session and now game wont launch

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aaaad it works, sorry guys

slim spruce
slim spruce
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yes

rugged latch
#

I am pissed out of my mind because i have been unable to suffer less in tarkov because of the fact that i get low fps and lag when i load in, and get booted out of raid every other game. i have cleared my dns cache, uninstalled and reinstalled tarkov, got the most up to date network and graphics drivers, i get okay ping on my own countries servers, and if i do manage to get in raid, i die in pvp becuase my frames drop to 0 and i lag. Anyone know how to fix it? I have good specs, double the ram of the minumum and have no bottlenecks in cpu or gpu that i know of. I have been forced to use wifi for a while because my ethernet wont connect even though there nothing wrong.

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oh and i am running lower than normal graphics settings and post effects and have disable fullscreen optimizations.

cunning gyro
#

Where would I message about a cheater

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Has killed me and my friend multiple times on factory

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Insta headtaps us around corners

rugged latch
#

got my ethernet up and running again, same problem

rugged latch
cunning gyro
#

Mate the ingame report dont do shit

rugged latch
#

email?

cunning gyro
#

half the players in this game report everytime they die

rugged latch
#

do you have proof

cunning gyro
#

Yep

agile abyss
#

reinstalled, and set all settings to insanly low (was playing on all high with resolution above 1080 prior to this issue showing up) and im still getiing massive stutters every few seconds in game... any tips?

quiet summit
#

Unless they are streaming on this discord, or if you have footage from their POV

agile abyss
#

drivers are updated, game is fresh install. pushing this on a razer laptop that has run the game on near max settings for literal years.. seems like 2 updates ago something changed and the game just wants to die even on absolute minimum settings now. performance does not change no matter what settings i swap in or out

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tarkov is only pushing computer to 56% ram usage and 40-50% CPU usage with actual tark only taking up 3kmb of ram and 34% of cpu usage

agile abyss
#

like in game?

quiet summit
#

Hardware

agile abyss
#

GTX 1060 Max-Q
16GB Ram
games on an SSD
I7-8750 @2.2 GHz with 6 cores

Windows 11?

quiet summit
zinc gyro
#

so i turned my pc off and now it wants me to enter a code from a E-mail verification that i am not getting (i have already done this when i first installed the launcher) i need some help

quiet summit
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Keep in mind this will lower max storage on your SSD for as long as you have that pagefile size enabled

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And also shorten your SSD lifespan slightly

agile abyss
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pagefile space is 17Gb

quiet summit
#

min 16 max 25

quiet summit
agile abyss
#

already done

zinc gyro
agile abyss
#

ive adjusted the Nvidia control panel settings all kinds a shit lmfao

zinc gyro
#

i forgot how to delete it lol

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which part do i uninstall

quiet summit
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Except prefer max performance

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on power

agile abyss
#

no change

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and it happens offline raid or online

quiet summit
# agile abyss and it happens offline raid or online

One last thing you could try

Please backup the files contained before proceeding
Navigate to the following directory
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings
Delete files Game.ini & Graphics.ini
Then go to your launcher and verify integrity

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If it doesn't help, then slap those files back in the folder and overwrite to restore original settings

agile abyss
#

I just fired up another game, seems something similar is occuring going to fresh install windows

zinc gyro
#

so my launcher is fucked, i have restarted my pc, unistalled the launcher and opened as admin, nothing will work

slim spruce
#

If it's higher than 85% or so you might need more ram if you have 16GB

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page file might help but it might not

quiet summit
#

I think he said he's already set his pagefile

quiet summit
zinc gyro
#

still getting this, after said tips

slim spruce
zinc gyro
#

bigpond lmao

slim spruce
# zinc gyro bigpond lmao

Unfortunately there's not much more to do besides trying another pc and seeing if it is just your one pc, and if so, you can try a bios update as that sometimes fixes this.

charred fog
#

Wtf was the recent update about

slim spruce
charred fog
#

Out of 32gb 24gb

slim spruce
# charred fog Out of 32gb 24gb

Can you go to Start > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

paper sphinx
#

@ornate thorn you need to turn on your DMs from server members to be able to use mod mail

magic parrot
#

Is anyone having a problem with their GPU running at >80 celcius while playing tarkov. Mine is doing this and when it hits 85C my PC decides to turn itself off. Tarkov has never done this and wondering if it was maybe just a glitch in the game that will soon get patched

quiet summit
magic parrot
#

I have, yes.

quiet summit
#

Not overclocked?

magic parrot
#

no

#

I think this is a recent problem in the game. Starting happening about 2 patches ago

agile abyss
#

update

#

stutters not 100% fixed but greatly reduced after fresh windows install

#

@magic parrot maybe flush out all your old drivers? i am wondering if were both having the same issue just mines not getting hot enough to shut the computer down

magic parrot
#

@agile abyss ur pc also running really hot while playing the game?

#

If so, how long has it been happening

agile abyss
#

similar timeframe

tame wasp
#

The redeem code your flashing round like fools is already in use :L i kinda wanted the raider mobile but meh

vague rampart
#

first i install a massive update and then i have to reinstall afterwards 👍

tidal jewel
#

why cant i see all the servers???

hard quartz
#

Because those are the only servers you can get onto with your game version afaik

tidal jewel
#

wdym with my game version

hard quartz
#

Servers are region locked as far as I remember

#

I'm not 100% sure, but somebody Could probably explain better

tidal jewel
#

like as u can see my ping is so high game in unplayable in this ping

hard quartz
#

Where did you buy the game

#

Like what region

tidal jewel
steady cosmos
grim hatch
#

it depends on where you launch the game from, not on your version of the game

exotic ledge
#

so how long will it take until they fix the issue with bullets disapearing out of chambers when you leave a raid ?

magic parrot
#

@steady cosmos I cleaned my pc about a month ago. It’s only tarkov that kills my computer like this and it hasn’t always happened

exotic ledge
full notch
#

cant login to the website

tall oxide
#

have both codes stopped working?

pale ledge
#

this might be a stupid question but how do I know where I am as a scav on the map

#

do I have to do it through landmarks?

tall oxide
#

yeah you do

tall oxide
pale ledge
tall oxide
#

yeah probably

#

it's realistic

weak rose
#

Do you turn the graphics up or down for tarkov to use more gpu usage

quiet summit
#

Uppity

steady cosmos
slim spruce
# full notch

re-sync the windows time and make sure it's correct and then refresh this page

brittle canyon
#

Where do you enter the codes?

#

for the gear etc

median ruin
#

Website

#

Should be under your profile

slim spruce
#

"activate promo code"

#

Also a link to it in the launcher

flat cypress
#

the game always bluescreens my computer at "loading loot" Its not my ram or cpu usage, and I have no Idea how to fix it, I've lowered my graphics settings and reset every setting to default and its still bluescreening, help

flat cypress
#

Intel cpu

#

Nvidia RTX 2060 gpu

#

Like 16 gigs of ram

slim spruce
#

Also, can you go to Start > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

flat cypress
#

ok, and its usually like 10 gigs

#

Faulting application BattlEye/BEService.exe

slim spruce
flat cypress
#

and EscapeFromTarkov.exe

slim spruce
#

what is the fault module for some of these in details? Also, do you see hardware errors?

flat cypress
#

Windows was not Properly shut down

slim spruce
#

That's not much to go off of so it could be a ram problem. Can you watch to see if your ram goes over about 85% during this time? Also check the "cached" part of the ram screen on task manager to make sure it's not going up forever.

#

We could also try a graphics driver reinstall in the custom install option.

#

With "clean installation" checked.

flat cypress
#

ok

slim spruce
flat cypress
#

Cached is 6gb

slim spruce
#

How about during the game when this crashes?

#

Check ram usage as well up to the crash time.

flat cypress
#

ok

#

ok my computer didn't bluescreen this time, but the game did crash loading in cached dropped all the way down to 2.1 gigs

slim spruce
flat cypress
#

The program EscapeFromTarkov.exe version 0.12.12.18346 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.

slim spruce
#

There's no fault module in more details?

#

like unity.dll or something with NV in it?

flat cypress
#

OmenCap.exe also crashed at the same time

slim spruce
# flat cypress

It says the reason it crashed is because your processor is overclocked

flat cypress
#

how do I have it not overclock

slim spruce
#

You aren't doing it manually?

flat cypress
#

no I dont think

slim spruce
flat cypress
#

how do I do that?

slim spruce
flat cypress
#

I have intel graphics card commander

#

thats it

slim spruce
#

Can you check to see if you have the intel extreme tuning utility installed and uninstall it? During the uninstall check the button to remove the profiles and settings to reset it to default.

#

@flat cypress

flat cypress
#

I wouldn't know how to do that

slim spruce
#

Start > add or remove programs

#

Look for Intel extreme tuning utility and uninstall it

flat cypress
slim spruce
#

hmm

#

The other entry says there's a program called omen

flat cypress
#

yes

#

I have an omen computer

slim spruce
#

Can you uninstall that if you don't need it?

#

Or just to see if that is causing this?

flat cypress
#

its basically my system vitals

slim spruce
#

It only shows vitals and it may be overclocking for you since of that dll that is included

#

Look around the program to disable any overclocks if you don't want to remove it.

flat cypress
#

It had a place called undervolting

slim spruce
#

Set any undervolts to default to turn it off.

flat cypress
#

undervolting is already off

slim spruce
weak rose
#

Do you guys every just get small stutters in this game? Like the stutters I get aren’t terrible but like sometimes I’ll get a micro stutter when I’m running or when I get into a firefight my game will stutter a bit. I’m running on 16gb of 2666mhz ddr4 ram

slim spruce
flat cypress
weak rose
#

But that was a scav match late raid so idk

slim spruce
weak rose
#

I did just upgrade to a 6600xt coming from a 1050 ti, fps is much better then before, but the stutters still kinda persist

slim spruce
flat cypress
#

ok

slim spruce
#

You can always re-install it from your motherboard website.

#

So uninstall omen and reboot and try again.

flat cypress
#

ok

weak rose
#

This game literally eats ram for breakfast, lunch, and dinner, and cpu for dessert lol.

slim spruce
#

@clear mesa the word "free" is blocked by the bot, fyi

flat cypress
#

ok uninstalled omen and retarted my pc imma see if tarkov works now

slim spruce
#

Ok

clear mesa
#

Ok, I did not know that was banned. Thanks man

flat cypress
#

ok it works now thank you so much

slim spruce
#

Ok great

#

It must have been overclocking for you somehow and making your pc unstable.

#

Other programs to monitor vitals would be msi afterburner

flat cypress
#

ok

visual vapor
#

yo guys can someone help me contact bsg to log me in

#

they wont send me the email verification

slim spruce
visual vapor
#

yeah

visual vapor
#

I reset my pc due to disk issues and i cant install the launcher

slim spruce
visual vapor
#

nvm

#

thanks btw ill let you know if it works

visual vapor
slim spruce
#

Ok. Best to delete that.

visual vapor
slim spruce
#

Just to be safe.

visual vapor
#

aight thanks

flat cypress
#

Game just bluescreened again T-T

slim spruce
#

Other things would be bios updates and all windows updates

flat cypress
#

ok

neat blaze
#

Can I use use my power sw/ reset sw/led+/- into my rgb fan control? Or how would that work?

slim spruce
neat blaze
#

Ok, then how would I controls the fans / rgb ?

slim spruce
#

Then you have special software from that brand to control that header

neat blaze
#

Fuucccck well now I’m at a stopping point

#

Could I hook my all my fans/rgb up to my mother board?

slim spruce
#

There should also be some fan headers too.

#

There's 4 pin and 3 pin rgb headers, they can't mix or boom.

#

You seem to be missing this cable for your device

#

Unless you already have it plugged in

#

Is that a commander pro?

#

It looks like a generic thing

neat blaze
#

Ik I haven’t plugged it in yet😂 and idk it’s off my old prebuild so I’m trying to use what I can…

slim spruce
#

You can use that if you can plug it into power (probably sata) and then data for USB

#

The reset and power switches go directly into the motherboard

#

For them you should see something like this on the motherboard

#

it tells you how to plug them in

neat blaze
#

Dam lol, is there any way I could steam and get you to help me out for a sec? Like now I scared to plug the fan header and shit into the wrong spot😂

slim spruce
#

The manual for your motherboard would be more helpful

#

it will say what is what

neat blaze
#

Bettt imma look threw it for a minute

slim spruce
#

There's a CPU fan header you only use cpu fan for and the other fan headers should be fine to use

rugged latch
#

Asking again, I am pissed out of my mind because i have been unable to suffer less in tarkov because of the fact that i get low fps and lag when i load in, and get booted out of raid every other game. i have cleared my dns cache, uninstalled and reinstalled tarkov, got the most up to date network and graphics drivers, i get okay ping on my own countries servers, and if i do manage to get in raid, i die in pvp becuase my frames drop to 0 and i lag. Anyone know how to fix it? I have good specs, double the ram of the minumum and have no bottlenecks in cpu or gpu that i know of. I have been forced to use wifi for a while because my ethernet wont connect even though there nothing wrong.

#

Does anyone have any and I mean any, solutions?

pale crest
#

what's the perfomance in offline?

rugged latch
#

Fine. Absolutely no issues

rugged latch
slim spruce
#

@spare ledge To fix that problem either disable any VPNs or try to reboot your modem by pulling the power for 15 seconds

#

That may help you get a new IP.

buoyant dagger
#

hi there, does anyone have idea what am I supposed to do when someone stole my acc?

slim spruce
#

Do you have access to your email?

buoyant dagger
#

someone changed password and email on my account, which means I cant contact bsg trough tarkov page

slim spruce
#

You can't change email addresses.

#

What makes you think you're hacked?

buoyant dagger
#

my password was changed for the second time, and when I entered my email it said its not associated with any account

#

also tried that 2 weeks ago, same issue

slim spruce
buoyant dagger
stone perch
#

how does one report a tk lol

#

intentional one too

grave quest
#

where does tagilla spawn now???

#

in factory?

#

been hunting him for hours

granite egret
grave quest
#

I know

#

I mean, his spawnpoints

languid jewel
#

does anyone know how to fix me not getting my verification email when trying to log into the eft website?

lean warren
languid jewel
#

gmail

#

im logged into the launcher but the website hasnt worked since this past wipe

lean warren
#

u couldve miss typed or try doing it to another one of ur emails

languid jewel
#

im on chrome, should i try internet explorer?

#

or edge

lean warren
#

you could also you could try incognito

languid jewel
#

just tried that

lean warren
languid jewel
#

ill try it again, didnt have any of their emails blocked but i added it to a safe sender

languid jewel
#

still nothing, this is so annoying lol

lean warren
#

@slim spruce

latent onyx
#

Anyone know how to fix this type of pixelation? 20 -30 meters is when it starts to happen . Res is 1080p sampling is off and no dls.

lean warren
#

also ur memory too could be low

languid jewel
#

i appreciate your help leaf

latent onyx
#

My monitor is 1080p 144. They are but it doesn’t make a difference on or off. I get that either way

lean warren
loud moss
#

what looks like dragon scales? I believe thats just the game doing something, if you shine a flashlight through the dark its very easy to notice

languid jewel
#

were you getting a hold of sessamy for me leaf?

loud moss
#

Dont believe there is anything to change it

lean warren
latent onyx
#

Yea it’s awful with flashlights or near a light source

lean warren
latent onyx
slim spruce
lean warren
# latent onyx

i think it is becvause sharpeness also show your graphics

latent onyx
#

On or off I still get that same pixelation.

lean warren
slim spruce
latent onyx
#

I have done those , no luck .

lean warren
latent onyx
#

Also use ddu for clean graphics driver instal

slim spruce
#

a clean driver install could help if it's a texture cache issue

latent onyx
#

If I add sharpness the pixelation looks more noticeable

slim spruce
#

"clean installation" in the nvidia custom install option

#

It does look like a problem in the game though.

#

I have seen this in some places.

#

Try turning off TAA

latent onyx
#

I have also tried those and nothing

#

Only things that seems to help it , is supersampling to 1440 p.

slim spruce
latent onyx
#

The pixelation still happens but the square are half the size

#

I have always notice it and I thought it was just the game. Anytime I watch streamers or eft videos they always look clean w/o pixelation.

lean warren
#

id say safe bet is to submit a bug report for it

latent onyx
#

Through the eft launcher or websites?

lean warren
latent onyx
#

Gotcha Thanks a lot guys

lean warren
#

yeop

regal merlin
#

can someone hop into a call with me for a bit and help me out?

#

i dont know how to explain whats happening rightnow

#

something is wrong with my screen and it just starded happening

clear mantle
#

if anyone could help me can a i5 10thgen with 16gbs of ram with a gtx 1650 run tarkov

clear mantle
#

oh ok

#

i was looking to see if i could run it and a lot of people said low or medium

analog flower
#

Hey, Im havin an issue with EFT. its been a few days since I've played. Tried to launch the game and it says it needs to be reapired. I've been sitting here for 20 minutes while its still calculating

slim spruce
analog flower
slim spruce
analog flower
#

Damn, Sadge. Ty tho

arctic notch
#

does anyone know why i cant see any cottage backdoor keys on the flea? they dont even come up as for sale

loud moss
#

exclude barter offers at the top

#

people dont sell keys for money much anymore because of the fee

arctic notch
#

true! thanks brotha

minor pasture
#

hi sessamommy!!!!

#

(idk your gender sessamy i just thought it was ironic sorry to seem weird if your a female)

loud moss
#

their gender is robot

#

please don't refer to them as anything else or you may break it

minor pasture
#

no way sessamy is a robot your joking

vague otter
#

@loud moss MyTarkov account has been hacked I do not have access to it. How can i recover it?

steady aurora
#

hi i just purchased the game and everything was going well up until i reached the point where i have to enter in the amount that xsolla takes out of your account to verify that you are using your own card and xsolla still has not taken out the money so that i can verify the purchase will i have to buy the game again to make the purchase go through?

quiet summit
quiet summit
steady aurora
#

yeah it still hasn't withdrawn

loud moss
quiet summit
#

Paypal skips that process if I remember correctly.

steady aurora
#

i dont have paypal 😅

#

i had bought with a debit card

quiet summit
#

One moment.

steady aurora
#

and i started having issues when it brought me to a separate tab to verify

quiet summit
bold linden
#

are these cord-wrapped handguards already in the game?

#

I can't find them

median ruin
#

Decent in terms of stats

bold linden
#

k ty

#

time to run them exclusively for the looks

median ruin
#

Nice

bold linden
#

Instead of the 10 meta guns sitting in my steash bc i have gear fear

median ruin
#

I used to use them for looks a lot

#

The SAI handguards are now my personal choice for looks (also meta tho)

bold linden
#

Ye

median ruin
#

Pro tip: sell all gear you’re afraid of running

#

Gear fear causes more mistakes than you’d think

quiet summit
median ruin
proud cloud
#

so my account with eod on is registered to an email that i no longer have access to and i got my other account deleted so that i can now ie the email that i have access to and i have emailed form that email asking for some form of communication to help me switch but just no ones getting back and i feel like ive wasted alot of money on a game i can use because no one emails back any ideas

sullen spruce
#

yo is this known bug at the moment
coz ive been waiting for like 5 mins for syncronisation

simple yacht
#

why tarkov crashes on awaiting session start when connecting to any map apart from factory

upper kayak
#

so i have a question about what would be the best general settings for my hardware. R7 5800x/32gb/3060 TI

#

as well as post FX

deep cargo
#

My game keeps crashing over 165 ping but on other games my ping is fine, anyway i can fix the ping issue

loud moss
deep cargo
#

thx

rugged snow
sullen spruce
rugged snow
sullen spruce
rugged snow
#

Sadge

median ruin
empty walrus
#

i wanna buy tarkov but it gives me error and 403 forbidden is it because of my region(georgia)?

slim spruce
empty walrus
#

nop

#

my region is also error

slim spruce
# empty walrus nop

You will need to either use a VPN that is not blocked or reboot your modem by unplugging power for 15 seconds, to try to get a new IP that is not blocked.

empty walrus
#

and when i buy will i have problems with region/

slim spruce
#

The NA (other) version should also work since you aren't in the EU.

empty walrus
#

i am in the europe

slim spruce
#

The European Union

#

If you launch the game while in Georgia you can use the Europe or Other version, but not CIS.

empty walrus
#

yes it says other

#

when i clic it says error 208

slim spruce
empty walrus
#

while choosing region

slim spruce
nocturne apex
#

got this error

#

got it putting these attachments on this m4

#

anyone know what's wrong?

granite egret
#

wtf is this build

coarse crater
#

if it still doesnt work the your m4 is cursed

nocturne apex
#

oof

#

thanks g

nocturne apex
vocal tree
#

anyone else having expensive ammo disappear from their container>?

empty walrus
paper sphinx
#

what does it say when you try to log in through the launcher?

#

what error code is it giving you?

#

i believe error 206 is just the wrong email and password error code, am confirming, are you locked out of your email account?

#

it will usually give you a pop up after a few times of trying saying your account has been locked for x hours. usually just one

paper sphinx
#

interesting, yeah, if it will not let you sign in, or change your password, i would send an email over to BSG support, and let them know the issue you are having

steady cosmos
#

@paper sphinx could i DM you something rq? modmail isnt working for me

paper sphinx
granite egret
#

👀

#

we saw that deleted msg

vivid briar
#

I was getting annoyed at how unintuitive the slider is

steady cosmos
#

why do you even need it that precise? just set it to .31

paper sphinx
vivid briar
vivid briar
paper sphinx
#

it's hard to say, none of us here do the battleye backend work, so i can't tell you exactly what sets off their systems.

#

other than the obvious stuff lol

vivid briar
steady cosmos
paper sphinx
#

that's why i said i was unsure, didn't want to give out wrong information

vivid briar
#

Yeah I'm just gonna play it safe, I didn't spend $140 to play against AI lol

vivid briar
steady cosmos
empty walrus
#

can anyone help me buy tarkov its giving me forbidden 403

#

trying to solve it all day

steady cosmos
empty walrus
#

i did refresh

#

didnt work

steady cosmos
#

have you made sure it actually updated your IP

empty walrus
#

they told me to turn off router for 15 sec and then turn it on i did that

slim spruce
tranquil wyvern
#

Sorry

#

Should I go send it in there

steady aurora
#

i keep having issues with the xsolla verification whenever i try to buy the game is there any way around this?

steady cosmos
slim spruce
#

There is a live chat option with a purple button.

steady aurora
#

i dont have paypal

#

i was using a debit card and whenever the new tab pops up for additional verification they never withdraw the amount

slim spruce
#

I would suggest contacting xsolla first

steady aurora
#

i tried that but there is no transaction number whenever i try to make an account

slim spruce
#

"need help" in purple

steady aurora
#

yeah im just gonna try again later this is getting kinda annoying lol

jolly crescent
#

hey does anyone know why it takes so long to mine a bitcoin? with 10gpus it takes 31h to get only one 😦

vocal tinsel
#

why is every nick i try invalid?

slim spruce
vocal tinsel
#

i mean its a unique nickname thats never been taken before >.> so someone started this wipe and took my name

#

that is annoying

vocal tinsel
#

why would calaheim be censored

slim spruce
#

I don't know. It could be something from another language.

dusky yacht
#

Friend keeps disconnecting from raid, telling him game aborted. Any ideas?

dusky yacht
#

Just now. He hasent tried playing in a while though

slim spruce
dusky yacht
#

So far every raid yeah

slim spruce
# dusky yacht So far every raid yeah

Have him make sure the escapefromtarkov.exe and the escapefromtarkov_be.exe are allowed in the windows firewall public and private and try again. And make sure all windows updates are installed, and feature updates.

#

Also reboot the modem and router by power pulling for 15 seconds.

spare talon
main falcon
#

Can we sign up for the arena closed testing? If so how?

inland oak
#

do we know when eft is lauching on console

slim spruce
inland oak
slim spruce
inland oak
#

google it

slim spruce
inland oak
#

its there

slim spruce
inland oak
#

yep

slim spruce
#

I don't see any official statements from nikita

inland oak
#

awwwwwwwwww

slim spruce
#

Those could all just be random rumors

inland oak
#

welp big sad

main falcon
slim spruce
main falcon
slim spruce
steady aurora
#

i cannot buy the game bc of xsolla and i dont have a paypal can someone help

slim spruce
#

They have a live chat feature.

chrome python
#

hey i am having wierd performance issue for no reasons

#

my fps is stuck at 37 on all maps and gpu usage at 60s

#

but when i look at nothing my fps hits 75 and my gpu usage at the 90s

#

any remedies?

#

nvm found the issue it was on fullscreen

tall compass
#

did introduction to jaeger quest get removed? i started a new account with 0 raids and i have him unlocked

lusty edge
slim spruce
lusty edge
#

EFT (the game)

slim spruce
lusty edge
lusty edge
# slim spruce Ask away.

I bought a ton of bullets en masse to keep them away from the EFT populace. Even though there are some bullets on Fence's menu still left, if I sell these guys, woudl this be considered "parasitic buying" and against TOS? I still have them, so I'm ready to sell back to Fence if I need to.

slim spruce
#

sorry, wrong thing

lusty edge
slim spruce
lusty edge
slim spruce
#

Also, make sure there was no bug abuse.

chrome python
#

hey im having isue with unloading magazines,first i unloaded all my mags and then it had an error so i decided that i unload one at a time and yet still it would give an eroor.the error was:228-moving and some russian stuff

rancid lodge
#

can someone help me im having issues purchasing the game and have not gotten an answer from support pls help

lusty edge
slim spruce
slim spruce
lusty edge
#

Nice, thanks. Sounds good for flooding it with low cost meds.

rancid lodge
#

i got it now thank you very much kind sir

rotund galleon
#

oh, this is support. wrong channel

grim wave
#

hey is there an easy way to escape yet or is it still look at the map

weak rose
#

Do any of you guys get micro stutters in this game? Like when I’m walking around my game will just stutter for like half a second, or will stutters when im getting shot at/shooting someone. I’m running on 2666mhz 2x8 ddr4 ram.

#

Is my ram just to slow?

rain mulch
#

this may sound stupid but besides reporting someone in game for cheating is there a way to report or send proof?

rain mulch
#

oh no i have outplayed and so does my friend and it was two matches back to back that he was in the same game same map and killed us each time . i didnt move and heard him run up throw something and around the corner and killed me through a car. . . ..

median ruin
languid jewel
#

does anyone know how to fix this?

quiet summit
#

You can try and access it later

#

Or if you want, unplug your router for 30 seconds

#

Try and get a new IP.

rain mulch
quiet summit
#

@weak pivot So for as long as you have this pagefile size

#

The size on the drive you set it on will be reduced by that amount

weak pivot
#

ooo

quiet summit
#

While you have the pagefile active

#

Windows + R
Open your run page and type in 'control sysdm.cpl'
Go to the advanced tab, under performance hit settings
Advanced again, and change the paging file size
Select an SSD drive
Untick automatically manage paging file size for all drives
Use 16000 minimum and 25000 maximum
Once you’ve entered your size of virtual memory, click Set, then click OK to apply the changes.
After that, restart your game and give it another go

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It gets rid of most stutters that people have

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You do have an SSD right?

weak pivot
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I hav the one inside my laptop and I have another connected to laptop via usb c

quiet summit
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Ok good

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I do not recommend doing it on a hard drive

weak pivot
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kkz I will try it

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it wants me to restart pc then I'll open game and try

karmic flame
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Anyone here a computer wiz?

weak pivot
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the fps was a bit higher for longer and the stuttering stopped after a bit of major ones, and then it went back to 64 or so and stayed there

quiet summit
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Just not as bad?

weak pivot
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yeee

quiet summit
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Hmm.

weak pivot
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well nono

karmic flame
weak pivot
weak pivot
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and changing dlss to quality, hbao to colered very high, ssr to med and af to on did nothing to the framerate

karmic flame
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Shadow quality: Low
HBAO: off
SSR: off
Anisotropic filtering: off

Try that

weak pivot
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kkz

karmic flame
weak pivot
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but I can hardly see things like that..its blurry as balls, I'll try it tho

karmic flame
weak pivot
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it jumps from 134 to 101 to 120 to 139 to 123 and keeps going

karmic flame
weak pivot
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now its staying at 60, then 70, then 80, then going to 60 and so on

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for the most part framerate is same as before, I'll change control panel settings like the box says

karmic flame
loud moss
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So whats happening exactly? framerate issues?

karmic flame
weak pivot
# loud moss So whats happening exactly? framerate issues?

yes, am using laptop and game runs great on offline raids but in actual online raids it stays between 58 and 79 or so fps the entire time while having little stutters every once in a while, it doesn't matter what graphics settings I change too as putting all the settings to the lowest brought the frames up by maybe 3 or so higher

loud moss
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what are the laptops specs?

weak pivot
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RTX 3080 8GB, i7 11800H 2.3Ghz, 16GB Ram (With 25000 mb of paged virtual ram on a ssd) 1660p 165hz, using g-sync and advanced optimus

loud moss
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interesting, do you have access to the quality settings in dlss?

weak pivot
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yee, though changing any graphics settings in the game only really affects offline raids, online raids hardly get any higher or lower (it jumps and hovers between 58 to 80 or so fps)

karmic flame
loud moss
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I see, could you send me your graphical settings tab?

weak pivot
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still changing. and sure

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I'll show u what I normally play at, since it doesn't make much of a difference what I pick atm

loud moss
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tried lowering shadow quality? could potentially be straining your cpu

weak pivot
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I'll turn hbao off and shadows to low and try it

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it did wat my main settings did

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ran at about 130 or so, and then slowly dropped down

loud moss
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Is that being tested on an online or offline raid?

weak pivot
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offline raid with scavs set to as online

loud moss
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I obviously don't want you wasting gear and its not very practical to do, but if you have a scav ready could you try it in an online raid? Take a look at task manager ever so often aswell if anything is struggling

weak pivot
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I'll try in scav raid

granite egret
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bring meta mutant and full backpack of slicks and tell me server eft_PrapKEK

weak pivot
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btw I have rivatuner enabled, its a monitor that comes with msi afterburner

loud moss
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Ah your memory seems to be choking

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What's running in the background?

weak pivot
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uhhh

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process lasso, discord, lightshot, wallpaper engine (it stops when I fullscreen something) steel series (for my mouse)

loud moss
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I see. And away has gotten around to getting the page file up yes?

weak pivot
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rivatuner says the game is using 8GB of my laptop's ram

weak pivot
loud moss
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I don't use rivatuner myself. But I'm assuming it's only monitoring the games usage and not the whole systems usage

weak pivot
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yes its just monitoring the game, it went down to 6gb of ram usage and its using like 2GB of my cards vram

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I turned hbao to colered very high from off and the fps literally went up

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its staying at about 70-ish

loud moss
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Something I can suggest for your memory usage is setting up a ram cleaner

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Intelligent standby list cleaner works exceptionally well. I use it myself

weak pivot
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I used it before but forgot about it after resetting windows

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i forgot what to set these to

loud moss
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Is It showing anything in the total system memory?

weak pivot
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do u mean dis

loud moss
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Top left of the ram cleaner

weak pivot
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it says total system memory is 16147

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free memory is apparently 518 MB

loud moss
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@weak pivot Okay, in the "free memory is lower than" tab put in half of your total system memory, in this case 8073, you can also tick the 2 boxes on the bottom left

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you may need to press stop before it lets you change it

weak pivot
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kkz

weak pivot
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Its fixed

loud moss
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what did it?

weak pivot
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I played a scav raid and it was pretty much playable, idek

loud moss
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with the ram cleaner on yeah

weak pivot
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probs that, I found a 60 mag saiga 12 with no stock

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so idek like, who wanted to even do anything involving the creation of that

weak pivot
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ty for helping, I couldn't of found such a weapon without chu

karmic flame
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Anyone here know anything about the ASUS motherboards?

slim spruce