community-support

[shadow moon]

is there any option to report players for deliberately team killing people they've invited to the squad as soon as they spawn into a raid?

[signal mauve]

via discord or random ingame lfg? via discord they will be banned from the server. ingame no, dont accept randos

anyone know of any issues where all the shadows in game seem to become very dark? the sky was normal colored but any objects like trees grass dirt buildings etc were black as if extreme shadows. it happened mid raid so its not like a setting was changed or anything, alt f4 and reconnect didnt fix nor did a hard reset of computer, it also shows up on stream

[vivid briar]

@slim spruce hey king, just noticed i have a bug on my jager quest "the survival path - combat medic" it says reach level 5 vitality i turned in some quest it went from 3 to 0...

If anyone knows a fix let me know thank you.

[torn bobcat]

does anyone know how to fix this lightning bug? its 12 noon and too dark

[clear matrix]

anyone seen this?

oh look you got it too

[vivid briar]

having the same issue

[torn bobcat]

its hard to see with this lightning bug

[winter bramble]

im at the point where im just waiting for bsg to patch it in like, 2 days top

[vivid briar]

@torn bobcat @winter bramble did it start tonight for y'all too

[winter bramble]

yeah as soon as the new patch was installed, it also killed my preformance

which atleast half of that is me running the game below minimum specs but eh

[vivid briar]

do y'all have AMD GPUs

[sick ginkgo]

i have the lighting bug as well

[winter bramble]

yeah I have an AMD gpu, so maybe its AMD specific?

[sick ginkgo]

its fucking dumb how bad bsg is handling this wipe god damn

[gloomy rampart]

what is this error did my internet just crash lol when i was going thru end of raid menu

[winter bramble]

dude chill, they added a ton of shit, its gonna break at first

[vivid briar]

I'm playing with 2 ppl on nvidia and it's not happening to them so maybe it's AMD specific

[torn bobcat]

yea i have

[sick ginkgo]

naw not when there are more bugs that features

[winter bramble]

thats gonna be true with most major updates, like maybe they should have kept it in the oven a bit longer but its honestly fine

like fuck man you are complaining an open beta gasp has bugs

[sick ginkgo]

like you said its under done and we should dick ride them to think its okay

[gloomy rampart]

they have been fixing bugs alot more lately and dont forget alot of bsg staff are back in office now i believe, so things will get going a little faster now then last few wipes

[sick ginkgo]

open betas are not sold for 140$ lmao

[radiant wasp]

Is there any point of upgrading eft to eod or will I get nothing

[winter bramble]

like at the very least they are fixing them pretty fast

[winter bramble]

I admittedly didnt buy my copy but the gamma is pretty nice

[gloomy rampart]

when the game comes out, you will get all the dlc and you get a bigger stash and better trader rep right away

[deep saddle]

anybody else having a visual bug where it looks like everything is dipped in black paint? like literally everything is solid black and i cant see anything. tried restarting and it didnt work

[winter bramble]

bug that we think is with AMD hardware, no one knows how to fix it, bsg will probably patch it in a day or two

[hoary brook]

anyone know why i get 30 frames in the menu and 60 in game?

[brisk elbow]

why do i get this error sometimes?

[winter bramble]

limit for menu and game are seperate, the menu is set to 30 for heat management I think

[deep saddle]

ahhh okay, yeah i have no clue it just started

[hoary brook]

ah yes if only i have just looked thanks dickhead

[winter bramble]

all good bro

[hoary brook]

you're a real mvp

[winter bramble]

its weird

im the only person I know who plays the game who wouldnt notice that

with my C R I S P

15 FPS peaks

[hoary brook]

im blind as tits and splashed a shit load of used engine oil my eyes at work today i need every frame i can get

moleman vibes up in this bitch

[winter bramble]

half the time when I die its legitimately because of random drops to 4fps and I know it is 100% my fault and not BSGs

[stiff fjord]

i have the same issues. do you have an AMD card?

[vivid briar]

I do

[earnest sandal]

i have the same issue and have an AMD card

[lusty current]

tbh im getting tired of the "failed to recieve data

[real scaffold]

have AMD as well and it's all blacked out

[deep saddle]

same amd 6900 xt and blacked out

[lusty current]

even tho everything looked fine but happens a minute later

and i had to restart just to buy a grip

[earnest sandal]

from my experience the blacking out has something to do with rain or fog

[stiff fjord]

okay what id saw an reddid was also only for AMD cards

so ith might be really an AMD card issue

[narrow spear]

ARE U SURE

[lusty current]

happening way too often

[earnest sandal]

when it isn't raining my game is completely normal

[narrow spear]

oops caps lock

[stiff fjord]

i had it yesterday on Customs at sun look screenshort above and right now on reserve on rain and fog

[real scaffold]

It's wierd because when I go into my hideout it looks normal but in any other raid everything is way too dark

[deep saddle]

Sadge

[stiff fjord]

I actually think that it has something to do with bag servers and and gpus

Im reinstalling GPU drivers right now to check if there is any difference.

[deep saddle]

i just updated to my latest amd driver and its gone now

[real scaffold]

i tried but mine has nothing to update apparently

[vivid briar]

I have latest drivers installed and I'm still having the issue

[stiff fjord]

I did yesterday as well but came back on me last scav run. 🥺 Rip 60rounder ak mag. 😔

[frozen trench]

I just wanna play 😦

[deep saddle]

i feel you, its unplayable like that. theres definitely an issue

[stiff fjord]

@vivid briar you got it always or just sometimes? Because for me it was just once for that raid the next one was fine again.

[stiff fjord]

Hell yeah brother. 😬🥺

[vivid briar]

I had it on interchange about 10am on a PMC run raining, then came back to interchange after I restarted my computer, it was still raining and I was still having the bug

[frozen trench]

It was working perfectly fine like 10min ago. Idk what happened

[deep saddle]

same with me i was fighting reshala and all of the sudden it look like my screen sank into darkness and i died because i could not see at all

i thought my pmc was time traveling from day to night

[frozen trench]

Dude same, I was heading to extract. And bam head eyes by a scav. I couldn’t see anything

[tight ravine]

Literally just had the same problem on woods @deep saddle @frozen trench

[frozen trench]

I thought it was the sun rising on a early raid 🤣🤣

[stiff fjord]

sooo it is something weather related i guess...

[deep saddle]

either that or amd related

[frozen trench]

Has anyone tried update drivers to see if it works?

[earnest sandal]

its most likely related to the rain or weather

[deep saddle]

yeah i did latest update and went offline to customs with fog and it was fine

[frozen trench]

On my friends stream it looks normal.

[real scaffold]

someone had said after update it worked, but there is a chance that his raid was just sunny weather or something because my update didnt help

[stiff fjord]

i did but didnt help i just clean wiped min now and reinstalled the newest one so lets see if this helped.

[deep saddle]

it was me, i went offline on customs and it was super foggy but the problem wasnt there anymore, not saying it wont happen again though

[earnest sandal]

is it the graphics card too then?

like different card

[frozen trench]

Im running a Radeon 6600

[stiff fjord]

nvidia cards have as far no issues

[frozen trench]

Thinking about making the switch :/

[stiff fjord]

naaahhh il stay with my 6700xt ❤️

[earnest sandal]

i have an AMD card and my friend has nvidia and when we played i had the issue and he didnt.

[sharp ingot]

I have some massive issues rn with game.

I went from 80 fps back to 20 again and i cant play like this. Idk whats causing it

[real scaffold]

do you have AMD card?

[stiff fjord]

Custom right now is nice again. But also no rain or fog etc

[vivid briar]

damn so we just have to wait until the weather is sunny to play lmaoo

that sucks

[real scaffold]

just loaded a offline customs but its sunny and looks normal when sunny

[tight ravine]

I mean my online woods raids were sunny and clear but I had the same dark screen.

[earnest sandal]

is it fog or mist maybe?

[tight ravine]

No clue

[snow whale]

I got this

[tall nebula]

same

[snow whale]

Any help ?

[vivid briar]

it happened on rain for me, maybe it's all non-clear weather

[tall nebula]

it happened to me at the main menu

[snow whale]

same

[sharp ingot]

I have AMD processor with integrated graphics and a nvidia card

[stiff fjord]

i have an AMD cpu aswell

Woods is Aly nice

[frozen trench]

Ya i just got out of a custom scav run and it looked good as well

[vivid briar]

How long dose tarkov take to look at there support emails? It’s been over 3-4 months without a response and multiple emails.

[flat cliff]

@hard storm Hey Dimitri, are your PMs open ?

[vivid briar]

Yea.

[wind marlin]

can anyone help me with this?

[arctic sierra]

These assholes give updates unannounced and those updates fuck the already fucked servers up, i gotta a friend with me and we are disconnecting again and again from last 5mins.

[slender violet]

my game is defaulting to high priority does anyone have a fix for this?

[shy crypt]

I bought EOD and i didnt get my stash or gamma and i cant reset my character and i made a support ticket and no one is helping

[spark topaz]

same here

but like i can reset my character like jan 2

[verbal imp]

were can you see when you can reset

[spark topaz]

go to the website theres "reset your game character"

[shy crypt]

But that is 2 weeks

[spark topaz]

ye its fucked

[shy crypt]

am i supposed to spend 100 dollars to not be able to reset my shit?

thats like buying 100 dollars of ammo and only getting half

[spark topaz]

yea

[shy crypt]

so does the support team refuse to fix that or what?

[spark topaz]

idk atleast someone said yesterday they havent got answer for 5d

[shy crypt]

bruh

[next stone]

yeah im on day 3 for a account email reset

[shy crypt]

i just want my shit mane

[spark topaz]

well i have 2 weeks but still holidays soo

[next stone]

hey atleast u can play

[spark topaz]

well its the good thing but little af stash atm

[next stone]

yeah true

hey @grim hatch does BSG have a support team working on the weekend or do they start back up monday

[empty zinc]

day 6 no email verification,.,. i am actually losing it.

[shy crypt]

thats 2 weeks of grinding i basically cannot do

[spark topaz]

yes

[shy crypt]

that some shit bruh

[empty zinc]

its all i do.. work .. come home.. try to get email.. google for fixes.. message mods on twitter.. email bsg .. go to sleep.. repeat

[verbal imp]

Is Reset Game Profil to reset account ?

[empty zinc]

this is absolute dogshit customer service at best

[verbal imp]

I upgraded to prepare to escape maybe when i upgrade again my bug goes away hahah :/

[empty zinc]

dogshit customer service at best

dogshit customer service at best

[spark topaz]

and they dont even help on dc cuz its easyer to help from laucher but they dont even check the tickets prob

[grim hatch]

Week end as well

[spark topaz]

ay

[next stone]

ah awesome

[vivid briar]

theres a bug where the ak recoil is higher than it is supposed to be

[spark topaz]

man bought efd but got the container and big stash for like 10 min and the just one error and then gone

[empty zinc]

dogshit customer service at best

dogshit customer service at best

dogshit customer service at best

[willow rivet]

Not sure if anybody can help. I have had an email this morning from BSG and my account has been banned. I have never used cheats, rmts or anything like that - I can only assume it has been done in error, and after checking online I think this has happened to others. Does anybody know how I can sort this? I have emailed them, but creating a support ticket doesn't work. All BSG need to do is check any of my gameplay, or stats to see I have never cheated

[empty zinc]

dogshit customer service at best

[rocky wyvern]

tried buying the game with debit card but want shit from my bank

[empty zinc]

dogshit customer service at best

dogshit customer service at best

dogshit customer service at best

[mossy berry]

FIX EOD UPGRADES

[deep glade]

wanted to download the game but its only like that ? somebody had that issue before?

[empty zinc]

dogshit customer service at best

dogshit customer service at best

send emails you dogshit theives

it doesnt matter who made it when i bought the game it became mine so fucking give it up

im just shit to you and you're just shit to me.. so lets cut the shit and send the fucking emails

[vivid briar]

can i get assistance with regards to account resetting?

[empty zinc]

good luck

[vivid briar]

Fr

4 months no response, I dmed all the tech support. They didn’t even respond, if they did well. It was saying go to the support page.

[empty zinc]

before i get banned from my final outlet to vent... i just want to say... what kind of fucktards cant figure out how to properly send emails.. this is the best game i've played. and go figure...the people who made it are so fucking spent that they cant even send a fucking email. and to think that so many accounts are behind this curtain of cuntbag dickjuice reminds me of how we all live in a world that requires us to tend to others dogshit dreams for a fuckin rent check. how the tables have turned.. my escape from daily torment has only turned into a fucking magnifying glass that elaborates the complete lack of humanity towards the consumer..

[vivid briar]

dude can i get into a lobby where i dont die to potential hackers holding an angle leaning with with Q and one tapping me in the face with a pistol.....

while im wearing a helmet

[empty zinc]

before i get banned from my final outlet to vent... i just want to say... what kind of fucktards cant figure out how to properly send emails.. this is the best game i've played. and go figure...the people who made it are so fucking spent that they cant even send a fucking email. and to think that so many accounts are behind this curtain of cuntbag dickjuice reminds me of how we all live in a world that requires us to tend to others dogshit dreams for a fuckin rent check. how the tables have turned.. my escape from daily torment has only turned into a fucking magnifying glass that elaborates the complete lack of humanity towards the consumer..

yeah, fuckin dogshit.

[fleet atlas]

dude using racist slurs

[empty zinc]

before i get banned from my final outlet to vent... i just want to say... what kind of fucktards cant figure out how to properly send emails.. this is the best game i've played. and go figure...the people who made it are so fucking spent that they cant even send a fucking email. and to think that so many accounts are behind this curtain of cuntbag dickjuice reminds me of how we all live in a world that requires us to tend to others dogshit dreams for a fuckin rent check. how the tables have turned.. my escape from daily torment has only turned into a fucking magnifying glass that elaborates the complete lack of humanity towards the consumer..

before i get banned from my final outlet to vent... i just want to say... what kind of fucktards cant figure out how to properly send emails.. this is the best game i've played. and go figure...the people who made it are so fucking spent that they cant even send a fucking email. and to think that so many accounts are behind this curtain of cuntbag dickjuice reminds me of how we all live in a world that requires us to tend to others dogshit dreams for a fuckin rent check. how the tables have turned.. my escape from daily torment has only turned into a fucking magnifying glass that elaborates the complete lack of humanity towards the consumer..

[runic quail]

i need help with gunsmith part 1 quest

i have everything but i cant give it to him

[twilit oyster]

someone help me pls

[vivid briar]

Hey, i have new mail aadress and tarkov has my old one that i cant access anymore. I have sent 6 letters to the tarkov support team and i haven't received any letters or fixes back... for over 2 weeks now

[spark topaz]

btw do i get ther bigger container if i reset my game character cuz i have the efd edition

[twilit oyster]

yea

but ill try again

[analog brook]

Check your task manager, make sure nothing tarkov or bsg is running.

[twilit oyster]

not yet

[twilit oyster]

does this mean anything

ill restart rn

[livid hemlock]

Same man, they are just ignoring this problem.

[rough totem]

I just got to the point of making scav case, my issue is i have 4 lucky scav boxes full of loot and it doesnt give me the option to pick which one to use. I did it to try it out and it used my full one but i got a moving items error so i lucked out. any info on this?

[tame wasp]

hi everyone, I am having an issues accepting the operational task every time i accept one they all disappear after an error code :L anyone else?

[twilit oyster]

ok restarted pc

still 5 launchers

[shy crypt]

i bought eod and haven gotten my gamma or stash do i have to reset my character?

[shy crypt]

@coral arrow you know anything about this?

[twilit oyster]

they come in the mail i think

[shy crypt]

they didnt it was just the loot

[twilit oyster]

wait no i think you have to claim it on the tarkov website

[shy crypt]

how\

[twilit oyster]

i dont remember what i did when i bought eod

[analog brook]

Should automatically have your alpha replaced with the gamma, that's what happened when I upgraded a few days back.

[twilit oyster]

also it shows this after the error

still 5 launchers open

you mean press the repair button?

ok

i cannot press them

i didnt repair yet they were just grey, i will try repairing and then checking
also could this have something to do with me letting my friend try tarkov on my account?

no, he was playing while i wasn't trying to download the game

[sick cosmos]

Reinstall launcher?

[twilit oyster]

didnt help

[sick cosmos]

oh

Anyone have clue what this is and how to fix it? This happens on customs and its unplayable map for me right now because of this. Almost everywhere i look i get these bright lights on my screen. I have re-installed game and launcher. Re-installed GPU drivers. Integrity checked game files.. nothing has worked so far.

[analog brook]

[sick cosmos]

I found one forum post with same problem but not fix for it

[shy crypt]

so i have to just sit and wait and hope i does?

[twilit oyster]

this is taking insanely long for some reason

[sick cosmos]

No, only this game and these problems started when new patch came

I did report bug option from the launcher do you mean that?

Nope. I make another one with pictures and contact support. I tought if someone here have had similar problems and found solution

[cloud echo]

Hey all quick question if i reset my game profile does that reset my faction?

[foggy sapphire]

Anyone else having issues even getting a factory map for the intel center? Ive sat there on 2 refreshes and still havnt gotten one as they sell faster than it updates

[shrewd narwhal]

Anyone have any idea why my email is not found on the website but I can login and play on the launcher ?

[mossy berry]

FIX EOD UPGRADES

[tepid kraken]

everytime i go to load session start on lighthouse with my scav it closes the games and says user action required game terminated do you wish to send report?

why the hell is this happening every game now? lol

[rough maple]

hi when i play tarkov in night my screen goes all black and coming normal then a few seconds later its happening again ,its not in tarkov its happening when my screens background is black more than half, it goes all black idk what to do -monitor is gamebooster 24'

[jolly vector]

Has anyone that e-mailed BSG about not being able to access their e-mail for verification heard anything back yet?

[hazy nest]

have they fixed not getting gamma container when upgrading game edition?

[hard sable]

anyone else having problems with nvidia geforce experience not detecting eft settings?

[jolly vector]

If anyone was any help on this PLEASE @ me

[full wren]

@jolly vector we are all waiting for help on this problem. there is no solution yet, and the customer support non existent

[jolly vector]

Thank you for the reply! It's sad to see others in the same situation with no help what so ever but I'm also glad I'm not the only one. I can't get my head around why they would make us get a verification code to our e-mail when we know our password, while not prompting us to add a recovery e-mail or phone number to the account

It's extremely frustrating

[full wren]

It is. And there is a LOT of people with the same problem. I requested a e-mail change on the day after wipe because i was aware of the problem (they too, they just never took care of it). I just don't get it.. if it takes so long to fix it, then at least answer your mails and tell people if you are working on it or not, or ask them to change e-mail address.

[jolly vector]

Yeah I sent the e-mail on wipe day too and still nothing back 6 days later. Not even an automated response to let us know they're acknowledging the problem and working on it

Guess the staff at BSG just took early Christmas holidays

Maybe see you all next wipe! this wipes ruined already for me

[snow pollen]

yeah we are getting ignored everywhere

[gray magnet]

trash support never looks our tickets

definitely they dont even look this channel

and there are still bsg guards

[blazing mortar]

I have never gotten into a raid in the entire wipe

[gray magnet]

@languid burrow wtf is your problem we paid this game and you have to help us

return our money if you dont look tickets

[blazing mortar]

My audio and internet cuts out ONLY when I try to play tarkov

And due to this the game is completely unplayable for me

Honestly I would like my money back

Oh wait theres no refunds

[gray magnet]

i wish i wouldnt buy this game that is in beta for 7 years

[crude knoll]

I would contact your ISP (Internet service provider) and see why it disconnects when you play that game. @blazing mortar

[blazing mortar]

I already tried and they said they would “look into it” still haven’t gotten a response back from them

[crude knoll]

Well only way you getting money back is if you

1. Speak to the Merchant first and try to sort it out(which would be BSG Crew.)
2. Request a chargeback through your bank.
3. Sue in Small Claims. (Which I doubt would go to your claim as it is listed on their TOS No Refund Policy) But who knows.

[blazing mortar]

Ill wait a little while longer and hope that my ISP gets back to me or BSG fixes the problem

[snow pollen]

no they do look here just when you start talking about the email problem it gets quite

[gray magnet]

i have the fucking email problem and im waiting for 1 week

if my account would steal who can help me ?

[versed schooner]

@next gyroyonedont play with @nova burrow hes a treamkilling degen from EU who sown so bad he gotta teamkill his whole team for money

id highly r ecommend not palying with him 🙂

[sterile spear]

where would I report this

[azure crypt]

Can anyone help me, after playing for 3 wipes I decided to upgrade from the standard edition to the "prepare to escape" edition. I got my extra starting items, but I did not get my container and my stash size didn't upgrade. All I've known to try is restarting my game to no avail

[limber pier]

what does repairing my game mean

[dusty onyx]

yo I got some connectivity issues w Tarkov, and I’m kinda at a loss. My internet’s fine, does anyone know any solutions for folk that get disconnected consistently from raids?

[marsh pond]

Why does my pre paid Visa card not working to purchase the game? I have enough money to purchase it

[verbal imp]

you will need to reset your profil on the 2nd january probably but i would make a support ticket

[azure crypt]

@verbal imp why on the 2nd of January?

[sterile spear]

bruh

[azure crypt]

@verbal imp and I did create a support ticket, but I heard they don't really get back to people

[verbal imp]

its like a 30d wait time to reset a profil and since there was a wipe recently you need to wait till 2nd January

[craggy dove]

So is there any news on the yahoo mail?

Yahoo email people i heard aren't getting the authentication codes

[lilac portal]

Hi guys, where can I submit feedback to the devs?

[regal compass]

anyone know how to unlock the silent caliber quest? ive completed chumming which is the prerequisite and am level 29

[lilac portal]

I got killed by my Scav 'Teammate' as soon as we spawn, As a UX improvement, BSG should change the Username Color in the Scav Lobby according to your Karma level, a small change that can be very helpful.

[mossy berry]

FIX EOD UPGRADES

[flat dagger]

Why do the SVDS Sniper rifle level my DMR skill and not my sniper rifle skill? sniper rifle is literally in the name of the gun lol

[thorny tiger]

When is that e-mail issue Gonna be resolved

@hard storm

[robust spire]

anyone else experiencing unstable connection, mostly just loose connection or im stuck in matching until "connection lost".. not sure whats up

[haughty yoke]

I have been triyng to play this game for 3 days now. It refuses to launch... ive reinstalled everything, checked my gfx drivers... ran as admin... checked integrity...cleard my caches... the splash screen comes up for a hot second and disappears. Idk what else to do.

[tepid hearth]

I have the same issue after upgrading to eod put a ticket in they have taken 48 hrs to reply but hopefully fixed soon

[lament citrus]

is there a way how to get unstuck ?

i got stuck at interchange behind a box and now i cant get out ...

[slim spruce]

ALT F4 and rejoin, and if still, drop all your stuff (not in container) and leave the game.

[minor crow]

my textures are all black even if its daytime

[slim spruce]

Are you on AMD?

GPU I mean.

[lament citrus]

i will try it but im really sad becouse i finally after so many days find gas analyzer ....

[minor crow]

yes

[slim spruce]

Can you reinstall your driver with the clean installation checked?

[hardy rivet]

Hey got the same

happend when i was on reserve

reboouting game don t help

[tough rivet]

Would someone be able to buy me tarkov if i was to give them a £40 amazon gift card?

[haughty yoke]

11:35:02: [INFO] Blocked loading of file: "D:\Tarkov\EscapeFromTarkov_Data\Plugins\x86_64\GfxPluginNVIDIAReflex.dll".

But i have an AMD card.... why is it giving me a nvidia error

[tough rivet]

Have anyone else had this when trying to use amazon

It said amazon payu

[misty surge]

when was ap 6.3 removed from traders?. friends are saying it was removed this wipe and i thought it was removed last wipe

[carmine swan]

dudes i killed 9 people with my svd for punisher but they are not counted

[minor crow]

how to i do it?

[carmine swan]

Anyone got same problem? Because i got it for the first time, im competing punisher for 5 wipes i guess

[fresh bay]

Yeah everyone who’s bought eod since wipe has had this happen myself included, nothing from bsg in the issue yet

[slim spruce]

https://www.youtube.com/watch?v=mEtInDWjw70

[fickle mortar]

has anyone else had a similar issue it goes away and comes back with light rain

[nova aurora]

Anyone has issue with tarkov disabling microphone in discord?

[slim spruce]

Are you on AMD?

GPU

[fickle mortar]

yes

[slim spruce]

Please reinstall your graphics driver with a clean install in the custom option.

[torpid finch]

hey, my buddies screen looks like hes in a night raid, were in a day raid. fixed it once by turning on postfx color grading. he went from jason to tokyo, and it fixed itself and auto disabled tokyo, cant get it to work again. any ideas?

[fickle mortar]

ok sounds good i tried to update but not that yet ill let you know

[torpid finch]

ig that pic looks somewhat similar

[stiff ingot]

Black here too..

[slim spruce]

What GPUs are you guys on?

With this issue.

[calm crypt]

amd

[torpid finch]

hes on an rx580

[stiff ingot]

VEGA 64 half black half colour now

[calm crypt]

amd radeon rx 5700 xt

[slim spruce]

Did you update your driver and then have this issue?

[calm crypt]

yes

[slim spruce]

Which one had the issue?

[torpid finch]

issue came out of tarkov update specifically

[calm crypt]

the black screen

[proven pendant]

i have the same isssue too and it only sstarted an hour ago, all other games are fine

[torpid finch]

on my buddies end. he was playing fine, patched only eft. black screen now

[slim spruce]

No I meant did you not have the issue and then upgrade your driver and then have it?

[proven pendant]

i did nothing and got it, i wass playing fine, then next raid all shit is black

[fresh bay]

Yeah man $100 down the drain for me as well, even just one tweet or announcement about the issue would put my mind to ease but they haven’t even acknowledged the problem yet publicly. Bsg basically took our $100, didn’t give us what we paid for, and now isn’t responding

[slim spruce]

Can you guys try a reinstall of your driver with a clean install in the custom options?

[calm crypt]

no i didn't have that bug before i upgrade my driver

[proven pendant]

yea it wont make a difference i dont think, it just happened randomly after no driver updates, its a tarkov isssue i think

[slim spruce]

Which one were you on without the problem and which one has the problem?

[calm crypt]

ver 21.11

[slim spruce]

So, on patch 12.12 you didn't have the problem until you upgraded your graphics driver?

[calm crypt]

oh not on the game i thought u mean my amd drivers

[proven pendant]

@slim spruce for me it was one raid it wass perfect, the next it happened no game updates and no driver updatess

[slim spruce]

Can you reinstall your driver with a clean install and let me know if that fixes it?

Should be in the custom options.

[proven pendant]

the custom optionss in game?

[torpid finch]

my buds planning on it, gonna finish this raid

[calm crypt]

@slim spruce the custom optionss in game?

[slim spruce]

I am talking about the driver install. Not the game.

[stiff ingot]

I cleared cache and checked files integrity and game is fine now.

[proven pendant]

ok ill try that

[stiff ingot]

but something trigger that black effect in raid.. will happen again maybe..

[formal sail]

Gonna snap my game disk if they don't fix the negative rep bro

[slim spruce]

If you guys have the black texture problem please clear the cache in your launcher and see if that fixes it.

[calm crypt]

k

[slim spruce]

Top right on your name > clear cache.

[plucky gulch]

i have the same issue

only on maps with light rain, on an amd 6800xt

[formal sail]

My textures are like illuminating players through walls which would be cool but it's a little cheesy, I'll try to clear cache and see if that fixes it

[ocean badger]

Hey guys. Firstly I apologize as I'm sure you've been asked 100 times but i've truly been trying for days and I can't figure it out. I still for the life of me can not receive the verification email to login to the website. I've added the BSG emails to my contacts, this email has received a verification email from BSG just last July. I literally don't know what to do

[proven pendant]

@ocean badger if you have a previous email from bsg with a verification code from however long ago, try using that code

[ocean badger]

I did, doesn't work 😦

[fierce marsh]

Any fix to item icons having to load every time?

[slim spruce]

With the texture problem please reinstall your driver with a clean install in the custom option and let me know.

[stiff fjord]

it is definitely a light time rain issue. 😄

[stiff fjord]

i already tryed that this mkorning, and sadly didnt helped at all.

also on full team red PC 5600x 6700xt

[proven pendant]

something triggers it in raid, i dont think it is a gpu issue because i watched the trees like gradually go black, it wasnt immediate

[pure bough]

help

[stiff fjord]

it is a shader issue that only exist with AMD cards and messes around with the Lightning reflekions on rain.

[slim spruce]

With the black textures issue on AMD please verify your game files in the launcher and see if that fixes it.

And let me know

[proven pendant]

im going into offline rn to see if its fixed

[calm crypt]

it didn't fix it

[proven pendant]

i mean after clearing cache and verifying

[calm crypt]

i did that

[plucky gulch]

its probably a driver compatibility issues of some kind with tarkov

[proven pendant]

@plucky gulch the only reason i doubt it is because it randomly got triggered in game, no issuess yesterday, no issues 1 hr ago, just randomly happened in a raid

[pure bough]

happened to me too

[plucky gulch]

its raining in your picture

[proven pendant]

thats not my pic

[plucky gulch]

its the light rain, it triggers it

[mossy berry]

FIX EOD UPGRADES

[plucky gulch]

oh but its probably light rain

[slim spruce]

Did you get any of the upgrade items?

Or none?

[mossy berry]

Only loot items no stash no gama, made ticket 5 days before

[slim spruce]

If you got the upgrade partially you will have to reset your account. Unfortunately that's all I have been told.

[wild ridge]

anyone know how to fix this?

[hardy rivet]

reinstalled drivers completly

gonna try it, ill do report in few min

[slim spruce]

With the clean install option?

[primal robin]

Anyone know what this is? I have an amd card
So dark

[pure bough]

same issue as me buddy @primal robin

[wild ridge]

what to do?

[hardy rivet]

i completly deleted amd folders, with some radeon app

[stiff fjord]

cant do anything its a game issue

[hardy rivet]

when you install drivers you cant choose the option

[stiff fjord]

wait until it stops raining

[foggy arrow]

Hey everyone is anyone else having really bad connection issues? I was fine before the patch

[primal robin]

shiii

[primal robin]

did you fix it?

[stiff fjord]

no you cant fix it.

[pulsar glen]

anyone else getting this

[solid comet]

having the same bug^^

[plucky gulch]

yeah there seems to be some weird compatibility issue between tarkov and amd cards

[proven pendant]

there is no known fix for the dark bug

[plucky gulch]

someone should report it to BSG quick because this issue is quite severe of a visual bug

[pulsar glen]

seems like it only happens during rain. i was fine earlier

[foggy arrow]

Anyone else constantly being disconnected mid raid?

[stiff fjord]

yeah between tarkow while having rain and amd AMD shader for refeltions.

[grave coral]

anyone else forever awaiting session start never had this problem before I was in the middle of a raid and lost connection to server and when rejoining awaiting session start forever and now I cant scav or do anything just forever awaiting session start

[solid comet]

cant see ANYTHING when it rains

[shy crypt]

why is my game untextured asf

[proven pendant]

@plucky gulch sessamy said he escalated it

[hardy rivet]

yes, you should completly reinstall amd drivers

[proven pendant]

that does nothing

[foggy arrow]

Same here man

[wild ridge]

doesnt work

[shy crypt]

My game is untextured and everything is brown / grey how do i fix this?

[slim spruce]

The black texture bug on AMD is being looked into.

[sick cosmos]

@slim spruce Do you know something about this? re-installed gpu drivers, game, launcher and integrity checked files. nothing works. This is only game i have this issue and only at customs.

[woven parrot]

Greetings, i had a recently problem with the game. I mistakenly put in the controls that mouse1 accessed the inventory, so when i am in the menu i cant do anything. The original action of the click has been left unassigned. I have looked for the .ini files to change it and those files are nowhere. reinstall the game but it is useless because the configuration is saved directly in your account. Any help?

[near oyster]

Anyone else having this issue? never had this happen in the last 4 wipes ive played and cant seem to fix it... reinstalled game updated drivers i dont know whats going on

[pure bough]

yes

[hardy rivet]

yes

[wispy shore]

yes x3

[humble oxide]

yes this sucks

[foggy arrow]

@grim hatch Hey homie hoping you might be able to help me out with this issue. So ever since the wipe I have been getting insane matching time and when i do get into a game it will disconnect me mid raid multiple times. Is there anyway I can fix this because my connection has never been an issue before. Thank you btw!

[rough jolt]

i literally just come on here for this exact reason... did you figure it out?

[pure bough]

boycott bsg

[wild ridge]

nope\

[thorny tiger]

@grim hatch how far are you guys with resolving e-mail issue ?

[dusk kelp]

any has problems with Gunsmith - Part 6 ? moded as shown in wiki but... swtichet stock for lower recoil but then cant turn in

[slim spruce]

Can you make it less than 300 slightly?

[dusk kelp]

if i do like that int wont let me turn in

[calm crypt]

@slim spruce is there a fix for The black texture bug

[slim spruce]

Not yet.

[slim spruce]

Can you send me a picture of your build?

inspect menu

[thorny tiger]

@slim spruce and e-mail issue?

[slim spruce]

I am not told about that. Sorry.

[thorny tiger]

How is that possible ? Are they ignoring it

[hardy rivet]

@slim spruce can you atleast turn of rain

[pulsar glen]

lol

[slim spruce]

It's being worked on. I do know that.

[solid comet]

this is exclusive to when it rains btw, turning off weather rn would be a temp fix

[pure bough]

thats not good enough

[vivid briar]

same

[pulsar glen]

turning off rain makes it playable at least

[vivid briar]

btw i got a problem, I cant buy from the traders directly, it sais i have 0 roubles, i have to filter item, and buy off flea, any1 know how to fix?? Had glitch for 2 days now

[torpid finch]

@pure bough hes trying to help people, and hes not a dev. do not give him shit.

[slim spruce]

Make sure the check box in the blue bar at the bottom is checked to fill items.

[shy crypt]

@slim spruce so i bought eod and i didnt get my stash or gamma can you reset my account for me or like give me the thing?

[woven parrot]

Anyone know where i cant find shared.ini?

[pure bough]

if you have the black texture issue join chit chat 2!

[slim spruce]

Did you get any of the items in the messages?

[vivid briar]

shit, its prob that

[shy crypt]

@slim spruce i got the items not the stash space or gamma

[slim spruce]

Please send in a ticket on the website about this. Otherwise, a reset of the account will fix this problem.

[shy crypt]

the only reason someone would buy it for

[foggy arrow]

@slim spruce Any word on insane matching times and constant disconnects? Bc it only started happening after wipe?

[shy crypt]

@slim spruce i did and im not getting a response

[slim spruce]

They will get back to you soon. They have many requests.

[shy crypt]

@slim spruce and i dont wanna wait till jan 2 to reset

j

[pure bough]

the texture issue is fine on factory

[proven pendant]

its factory there is no rain bruh

thats kind of a given that it would be fine on factory

[raw salmon]

Omg, loading time is so boring... over 15 matching time

Are servers overloaded? Cannot even rejoin (loading circle)

[foggy arrow]

Same here man

Does anyone know if there are any issues with the new driver update for nvidia?

[torpid finch]

for nvidia? wym

[foggy arrow]

the one that dropped on the first

[torpid finch]

@slim spruce cleared cash, fresh drivers. still bad. slightly better but still unplayable

[plain harness]

i just got the same thing im on a AMD 6700xt

[torpid finch]

essentially what it looks like on our end rn it was worse :p

[slim spruce]

The problem is known.

It's not on your side.

[torpid finch]

ik, you asked to hear the results, just reporting

neither driver fix. nor cache clearing fixed unfortunately

the only thing ive found that helps, and it helped minimally ( literally one raid only) was swapping the color grading over mid raid, it glitched it back to normal

[near oyster]

Does BSG know about us AMD users being sent to the shadow realm?

[torpid finch]

should have bought the superior nvidia ig 🤷‍♀️

[slim spruce]

Yes

[torpid finch]

that was a joke btw

[pulsar glen]

lol

[nova aurora]

anyone has issues with Tarkov muting discord or microphone in general outside of the gamer?

[slim spruce]

Can you guys try disabling high quality color with the black texture issues?

@plain harness@near oyster

[pulsar glen]

dont even have that on

[slim spruce]

hmm

[torpid finch]

he didnt even have it on,turned it on, still an issue

[plain harness]

if u want @slim spruce i can join a call and show you

[slim spruce]

The problem is known, just trying to find any easy fixes.

[plain harness]

i think idid that already ill try again

[pulsar glen]

is there any eta?

[slim spruce]

Not yet.

[torpid finch]

and its appreciated sessamy. any ideas you have im grateful for, and ill let you know if anything works or not, at least on my end

@slim spruce turnign the high quality, on then off again then restarting fixed it for one raid at least, going to requeue

[slim spruce]

Can you try the above?

[plain harness]

i tried that once ill try it again

[torpid finch]

trying to queue again rn, ill let you know if it works again, also we're trying on customs

[plain harness]

i had it on shoreline and reserves im trying it on reservers again rn

[torpid finch]

alright, let us know

@slim spruce still working well. although there is no rain anymore. so maybe thats just why? 🤷

[slim spruce]

Maybe

[wispy shore]

The issue only occurs when its raining ... i've got the same problem

[plain harness]

did that and got a massive crash report

[shy crypt]

@slim spruce i found a fix for the black amd graphics

[plain harness]

do tell

[pulsar glen]

share

[shy crypt]

you have to restart your computer

press win key go to power restart

[potent crow]

AMD gpu in my PC, game is incredibly dark? any fix?

[pulsar glen]

we all have that bro. amd problem apparently

[potent crow]

My buddy is sitting in the midle of the creens I can barely see him

[shy crypt]

@potent crow restart ur pc after raid

[plain harness]

i did that already and it didnt change anything

[slim spruce]

Can you guys try turning off high quality color and then see if that fixes it? Also, if it's off, toggle it on and off again, restart game and try.

[shy crypt]

you have to reset ur pc on your task bar on POWER then RESTART

[earnest sandal]

where do i find high quality color

[plain harness]

high quality off did the trick

[slim spruce]

Ingame settings

[slim spruce]

Is it still raining, though?

[plain harness]

no

[celest path]

Does support answer requests on the weekend?

[paper trellis]

Any update on the email issue sessamy?

[slim spruce]

I do not know. Sorry.

[shy crypt]

@slim spruce any update on my gamma and stash?

[paper trellis]

Damn… all good thank you

[slim spruce]

You will need to contact support in a ticket on the website about that.

[solid comet]

it should fix when the rain goes off

I was in raid and it stopped raining and all the color popped back in

[shadow pivot]

If you get hit with the black texture issue but want to actually try finish the raid or anything try using postFX to turn up brightness and saturation, using this with the emeliya colour grading scheme allowed me to see just a little bit better during

[shy crypt]

sessamy are you able to do it for me?

it dont work when i do it

[verbal imp]

I got a answer for the upgrade and not recieving bigger stash or container if you recieved ingame mail you will need to reset

[shy crypt]

i cant reset till jan 2

[quiet gull]

Need assistance contacting the devs. Emailed 3 times since last sunday and still no reply??

[haughty yoke]

13:19:50: [INFO] Blocked loading of file: "D:\Tarkov\EscapeFromTarkov_Data\Plugins\x86_64\GfxPluginNVIDIAReflex.dll".

But i have AMD card?? - Game just loads forever at splash screen. Tried every possible fix i found. Anyone have this issue?

[slim spruce]

Please see battleye's FAQ for this error: https://www.battleye.com/support/faq/

[hexed cipher]

why are the voice channels bugged in this discord?
İt shows people are in it but when I jooin no one is inside

[slim spruce]

CTRL R to refresh discord.

[thorny tiger]

How long i still need to wait on the solution of email issue? this is a joke, im waiting 7 days wtf man

@grim hatch

[humble oxide]

anyone having trouble turning in the RSASS for gunsmith pt6? its giving me an error when i turn it in and sending me back to the manu

[full tangle]

Hi, dose anyone know a way to completely disable the in game HUD? I can't seem to remove the suggestions that come up for pressing 'Y' (Hurt, reloading etc). Any assistance will be greatly appreciated.

[stark fern]

Is there any official help coming to the people who can't play due to email verification bug?

[thorny tiger]

Yea pls??? same issue man 7 days without playing

Do we really need a new copy? Just be honest because no fking dev is saying this problem is gonna be resolved qucik

Devs need to say something about this.

People can just change their email, and to me they are saying pls wait.

[tepid hearth]

Did they reset you or do you need to wait until Jan 2nd?

[humble oxide]

anyone having trouble turning in the RSASS for gunsmith pt6? its giving me an error when i turn it in and sending me back to the manu

[slim spruce]

@thorny tiger Please don't ping the hear mods.

[thorny tiger]

why not

[slim spruce]

They are community managers, not Devs

[thorny tiger]

Sessamy you can ask to bsg if there is an update about it?

Thats not to much. Just ask it man.

[slim spruce]

I don't have any updates unfortunately. It's being worked on though.

[thorny tiger]

This is a joke bro wtf

[flint tangle]

So my game loads up fine but when I try to get into a raid it crashes around the awaiting session start load period

[slim spruce]

RAM size?

[flint tangle]

like this

[flint tangle]

I have a spare 8GB
that's not big enough?

[slim spruce]

You only have 8?

[tepid hearth]

I struggled at 8gb upgraded to 24 gb and run fine

[flint tangle]

16 around 8 being used

[slim spruce]

Can you try enabling more page file/virtual memory? 16000MB minimum and 20000 max?

https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

Make sure this is on your C drive.

[tepid hearth]

How long does it usually take for support to reply to a ticket they have already messaged about? Or is it just back to the end of the queue for a reply?

[plain harness]

Still have the black textures when its raining

[thorn crown]

scav case construction not working

tells say case with item insideandi dont even wkow which is for which?

[rough falcon]

does anyone have solution? already tried reinstall

[plucky gulch]

there is none rn

[torpid finch]

one worked for us, so there is one

[plucky gulch]

you will just have to cope and suffer with the rest of us although id say the game is still theoretically playable

[torpid finch]

we turned high quality colors on and off, then restart then it was perfect

[plucky gulch]

that sounds like it would affect visual quality tho

[torpid finch]

but again, havent seen it raining since so...

[slim spruce]

Was it still raining?

[torpid finch]

bad timing lmao, but no

[slim spruce]

It seems it's a problem with rain.

[plucky gulch]

raining is what i think triggers the problem

[plain harness]

ive done this it doesnt work when its raining

[torpid finch]

rip. itst still raining for yall?

[robust spire]

what fov do you folk'z use?

[main widget]

wont let me sell p90 on flee market

keeps giving me this error everytime. can put up other items, just not the p90

[fresh bay]

Read patch notes lol

[rough falcon]

@plucky gulch @torpid finch @slim spruce amd gpu?

[fresh bay]

No high value items on flea anymore

[plucky gulch]

its an issue related to AMD gpu's yes

[torpid finch]

ye @rough falcon

[slim spruce]

Make sure there's no good ammo in them that can't be on the flea.

[spare mica]

why can i not hand in postman pat?

[main widget]

yeah ss190 was in chamber. thought i took it all out of mag but forgot that one lol. ty!

[spare mica]

please? anyone know why i cant turn in postman pat

[rough falcon]

work but its not raining so cant say

[torpid finch]

same

[devout prairie]

hi i have a problem with conection lost error its happend only when im playing with my friends but if i play alone i dont have conection lost

[pulsar glen]

@dusk kelp what did you do for the rsass. what did you have to add

[dusk kelp]

@pulsar glen changed colt buffer tube to ARE tube

[pulsar glen]

thx

[verbal imp]

Wait

[atomic bluff]

Please can someone help me ? i upgraded to edge of darkness edition but i havent bigger stash or container.

[thin harness]

any email fix yet? no forum fix has worked

[spare mica]

bro why is postman pat not fixed?!?!?

like what am i supposed to do bruh it dont work i cant turn it in

[regal compass]

anyone know how to get the silent caliber quest? ive already completed chumming

[olive robin]

i dont understand what the hell is going on i cant do gun smith part 1 and yet i have everything on the 133 that says it needs

[proper lark]

Update on my account recovery: Xsolla emailed me today to ensure me that they are still working on my case. Still no response from BSG support.

[slim spruce]

It's not 60 durability

[tepid hearth]

Put ticket in, that's what I and many others have had to do, then you need to wait til Jan 2nd to reset profile for it to activate...

[atomic bluff]

Thats dump

[tepid hearth]

Yeah, I've grinded soo much since wipe and it's all for nothing I ain't too happy about it

[atomic bluff]

I am totaly angry about that.. i buyed it because i want play it for the christmas free days...

where i can contact support ? email is dead..

[obsidian hemlock]

I'd like some help. Just installed the game for the first time and encountered an issue. When i loaded the game to actually start playing, I only get 8 FPS and my GPU is not utilized at all while it was working at 60 FPS in the menu. Tried alf + f4 and once back in the main menu, it has 60 fps locked by limiter and once I load back into raid, fps drops to 8. Tried medium preset and ultra, doesn't make any difference. Tried 1080p and 4k, all the time the same. Any idea?
The GPU is 6900XT

[tepid hearth]

You need to put in a ticket report a bug on the launcher

[atomic bluff]

i did that

but i want to play what i buyed.. 2 jan..... oh my god

[tepid hearth]

Yeah I know the feeling, shot myself in the foot I could have used the money for Christmas rather than buying a faulty dlc

[atomic bluff]

Yeah fully my words, But only what i watn is someone who will comunicate with me from battlestate games....

[grave surge]

I accidentally binded lmb to console and now I can't do anything, can anyone help?

[slim spruce]

Go to C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings and delete "control.ini"

This resets all binds, though

Then restart the game.

[atomic bluff]

now i dont want to play.. if i will reset everything in jan..

[tepid hearth]

Do you have friends who play?

[atomic bluff]

no..

[tepid hearth]

I was going to say If you did, put your valuables in a bag drop in raid for them to extract with wipe then get them back after the wipe

[atomic bluff]

I dont want to let it like that...

that isnt my problem.. this is theys problem, they sayd no more restarts are needed for upgrade...

[grave surge]

Thank you so much

[tepid hearth]

Check the conformation email, it states on it you may need to reset your profile

[flint cape]

Another day, another non existent reply from this dog support group and no official announcement addressing the email verification issue. I love supporting a criminal company!

[woven parrot]

I have a real issue, cant play the game actually can anyone help me? Dm if u want

[flint cape]

A real issue? Nobody here can play the game. That's the reason we're here.

[vivid briar]

I would love to play, but 4 months without a response from support.

[edgy wagon]

is this broken? I survived more than 2 times and still got only 1

[real scaffold]

maybe you were a scav

[edgy wagon]

...

[formal sail]

you get a run through?

[edgy wagon]

nope

[solemn crown]

Nice support and game , 1 week from max edition buy and got onlly crown nothing else... Support is still not asnwering

[odd elbow]

I have skier level 2, anyone know why the items aren't popping up?

[lost sage]

when i go to buy the game, it makes me verify its my bank info, and it tells me to type the amount in that they charged me, yet they havent charged me anything yet....

[obsidian hemlock]

Still, anyone know why the game wouldn't utilise the gpu?

[pulsar glen]

@odd elbowgo to skier and buy them separately. its like that for me too

[leaden wing]

So ever since I changed my resolution and changed from fullscreen to windowed than back to fullscreen. Everytime I launch my game it goes to a black screen and I dont even see anything loading... then I have to power off my pc and restart my computer. Keeps happening...

[pure bough]

Change it back to its previous revolution?

[leaden wing]

I cant launch the game to do it

everytime I try to launch the game it goes to a black screen and I cant do anything

[solemn crown]

Moderators or support pls fix my problem , i spended 93 euros for max edition and got nothing and support not answered .

[pure bough]

Locked behind quest perhaps

[dawn zinc]

Hello 🙂
Maybe i got a perm ban on the german EFT discord server. My Discord was hacked or something like that and spams every singel chanel wich i joned with randome messages. it was about a half year ago or longer and i would ask if someone can unban me on the german server?
Have a nice day and thanks

[pure bough]

Have you verified game cache and tried reinstalling?

[leaden wing]

both

[formal sail]

They are overloaded with problems at the moment it'll be a little while. I've been waiting since wipe for a response

[leaden wing]

onlything that I was recomended @pure bough was to change res in the local.ini but I cant find the file because my documents folder is empty

[median ruin]

@mellow lava I think you're the one to ping for German stuff

[dawn zinc]

thank you, he get a message from me 👍

[next stone]

hey does anyone know when BSG started using xsolla as the way to buy the game i dont remember using it when bought the game in 2017

[slim spruce]

@dawn zinc please dm Corr#0001

[dawn zinc]

Thank you i will contact him 😄

[hot ermine]

Anyone else having such a bad performance on lighthouse ?

[slim spruce]

Make sure you changed your password on discord and added 2 step verification.

[dawn zinc]

That was the first thing I did after discovering it was "hacked"

[slim spruce]

Ok good

Don't click on discord nitro links lol

[dawn zinc]

well maybe this was the fault ^^

[next stone]

@slim spruce do u know the answer to my last question by any chance

[slim spruce]

What is the problem that would need this answer?

[fast snow]

hello, when I launch a raid the game systematically crashes. I tried to reinstall it and it continues.
I have no error message but other application also crash (ex: discord) is there smbdy to help me ?

[next stone]

im trying to have my accounts email switched bc i lost access to the account since it was a school email and i need proof of my transaction before they will switch the email and i dont remember using xsolla when i did it so im kinda lost

if i didnt use xsolla then i dont know what they will want

[slim spruce]

You might have used paypal.

Check for that confirm email.

[next stone]

i just used a credit card when i did it

[tribal cargo]

Is there any copyright or DMCA agreement , in case I want to use tarkov soundtracks in my videos, tarkov related? not in game, for example at the intro and outro of my videos. I know its a silly question, but you never know

[slim spruce]

If it's a tarkov video I believe that's fair use since the game's music is by Nikita but to be sure I'd email them since this is probably monetized. https://www.battlestategames.com/#contact

[tribal cargo]

ok thanks for the info

[slim spruce]

It's always been Xsolla I believe.

If you used a credit card, plainly, it was xsolla.

[next stone]

ok thank u

[obsidian spire]

is it safe to upgrade to EOD? Don't want to lose my progression

[mossy berry]

no

[dense widget]

dont give these bozos more money lmao

[mossy berry]

not safe at all, no gamma no stash no communication about it

[slim spruce]

There is no resetting anymore and you are supposed to get everything automatically but there is a bug going around where you don't get the gamma and stash space and have to reset your account to fix it, and the earliest time you can reset is Jan 2.

It's possible you won't get the bug but if I was you, I'd count on having to reset your account unfortunately.

[obsidian spire]

ok thanks guys, very glad I asked lol

[amber grove]

guys, is possible to change my email? two days ago I send ticket to support with payment PDF for my eft account and still no response

[limpid moth]

Hey so having a laser on reduces hipfire spread with full auto, right? 2 questions:

• Does that apply to single weapons like M1A when shooting fast in hipfire?
• Does that also apply to when aiming down sights shooting full auto and the laser is on?

[shy crypt]

@slim spruce whyd i get scammed for 100 dollars?

[vivid briar]

Have they fixed the visual bug where everything is dark yet

[median ruin]

1. Yes
2. No

[primal jewel]

Stuck on matching

been having this issue for about 3 or 4 days now

[next stone]

@amber grove since i got fuck by the same thing and have been dealing with it for a week now i will give u the info that i wish they would have given me at the start

[obsidian spire]

yes ty

[next stone]

u need proof of transaction, all the names u have played under, the account login name, proof that the email account has been deactivated

also u need the original email in ur ticket as well and

dont forget anything bc its 24-48 hours per response

[warped jackal]

I'm past the 48 hours and have no response yet.

Also you havve to deactivate your account to recievve the ugprade?

[primal jewel]

I never had to must be a new thing, when i upgraded i think i got a msg to claim something and claimed my loot but if they are saying to wait to upgrade then u should prob wait

[warped jackal]

Yeah I bought the upgrade two days ago and nnever recieved anything and I put a support ticket in and it's been past two days since both so idkk

I already did it before hearinng about this

[primal jewel]

has anyone been able to fix the matching issue? I havent played at all this wipe, cant get into a game

[sick cosmos]

Still asking about this. This happens on customs and customs only. As you can see its unplayable. Almost everywhere i look i get these bright lights on my screen. I have re-installed game and launcher. Re-installed GPU drivers. Integrity checked game files.. nothing has worked so far. Found one forum post with similar problem but not solution. And this problem came with this new 12.12 patch for me. This is also only game with this kind of problem. I have stress tested GPU and works fine. So feels like the problem is game sided and not my hardware.

[shy crypt]

turn off high quality colors

[fleet iris]

guys when my gun malfunctions it say i need to examine my gun key not bind but my keybind for malfunctions is t + shift but when i do it it doesnt work any help?

[shy crypt]

@sick cosmos turn off high quality colors

@fleet iris use L to examine then fix

[sick cosmos]

Its off and still same

[shy crypt]

ion know have you restarted ur pc @sick cosmos

[sick cosmos]

haha yes, and re installed everything and restarted

[shy crypt]

idk then bro

[sick cosmos]

:/

[shy crypt]

if i match for 10+ mins imma get off this goofy game

[sick cosmos]

Yes and no difference.

[random elm]

is chemical part 4 fixed?

[sick cosmos]

RTX 2070

Some called heaven benchmark. it shows visuals and loads gpu

[sick cosmos]

But i have played todau apex legends, warzone, csgo, minecraft, league of legends and not a single problem with those

[primal jewel]

how are they fixing quests before fixing matching into a gam

[tepid bough]

so i assume they still have not fixed the stutter issue=

[sick cosmos]

Yes, and mainly on the fort/construction area

[errant valley]

customs floor 1, no interaction menu w the door

[tepid bough]

in menu stash and flee market is lagging like balls

delays in doing stuff

[primal jewel]

i think its just hte client i had the same issue

[sick cosmos]

Yess already done that already.. But thanks for the time gabriel

[small glacier]

Fuck you cocksuckers.

[vivid briar]

There's a bug with upgrading rn, you might have to wait a little bit for them to fix it

[tranquil trellis]

If i gave my friend 500k for a docs case and he bought it for me and dropped it to me will we get in trouble?

[vivid briar]

Just since the wipe, I bought EoD before the wipe and it was fine

[vivid briar]

I don't think so

[tranquil trellis]

@slim spruce ey if i give my friend 500k to buy me a docs case and he drops it to me will we get in trouble?

[slim spruce]

I would not recommend it

That is boosting, which is forbidden.

[tranquil trellis]

is it allowed tho? because a docs case would be amazing to start with and i'm having trouble managing keys without it. i just need to know if i'll get in trouble. because i see youtubers just dropping docs cases to randoms and this is my best friend i'm talking about.

[slim spruce]

As I said. Boosting is forbidden.

[hoary iris]

if i die and my friend gets my stuff can he give it to me?

[tranquil trellis]

so wouldn't pestiliy and all of the streamers get banned for giving people docs cases and shit?

i mean i'm asking smart questions because i don't wanna get banned. only a dumb ass would do something without asking 1st.

[vivid briar]

Boosting is different from giving your friends items occasionally 🤐 https://forum.escapefromtarkov.com/topic/133778-boosting-is-ban/

[tranquil trellis]

wouldn't really be considered boosting since it's my own money but i get the point.

[slim spruce]

"In order to avoid permanent bans, temporary bans and other misunderstandings - we recommend that you refrain from large and constant distribution of items in raids to other players. All this will be regarded as boosting, which is prohibited in our game. Thank you for understanding."

[tranquil trellis]

i'm not trying to get banned but at the same time i'm asking because i'm not trying to waste my time looking for a docs case when you have people with crazy kits already and all i have is a mill without good gear since i'm a low level

[slim spruce]

That is from BSG twitter.

[tranquil trellis]

what's considerd large?

[honest pebble]

hey yall, i have been having issues logging in. i would never get the authintication email when i log in and ended up getting a temporary ip block for too much traffic, can anyone let me know how to 1. get rid of the ip block and 2 how to fix my login issue with recieving an authentication email? thanks

[tranquil trellis]

because it's not even a mill and streamers get free shit all of the time and help boost people.

fair point, this logic is wack because it's not like trying to load into the same server with friends for free pmc kills ect....

[slim spruce]

As this is related to real money trading, I can't specify.

[vivid briar]

My prapor is a big fat red ? Anyone know how to fix this, would be greatly appriciated.

[tranquil trellis]

not real life money, i meant in game currency.

[slim spruce]

You are asking at what point do I get flagged for giving people ingame items. I can't tell you that.

[tranquil trellis]

@slim spruce wait, so your telling me all of this time you thought i meant real life money? Because i meant in game currency

who the fuck would spend 500k real life money on a docs case in game lmfao

[slim spruce]

Just don't do it. I know you mean ingame money, but this is a sensitive topic.

[tranquil trellis]

so your telling me streamers who stream them giving docs cases and free shit all of the time even red key cards get away with it simply because they help the game?

[slim spruce]

"In order to avoid permanent bans, temporary bans and other misunderstandings - we recommend that you refrain from large and constant distribution of items in raids to other players. All this will be regarded as boosting, which is prohibited in our game. Thank you for understanding."

Charge backs will result in the account probably getting banned. Don't encourage that.

[tranquil trellis]

for me they just simply ignored me xD

[vivid briar]

Can anyone please help me with prapor being a big fat ? symbol

[hoary iris]

its kinda dick

do u just not like the game or what? y refund

[slim spruce]

Can you post a full screenshot?

[chrome mirage]

Yo i need some help

[hoary iris]

oh yeah u cant or u get banned

[slim spruce]

There is no refunds.

[vivid briar]

In a second yeah, but its just prapor. All of the other traders and everything is normal

[tranquil trellis]

Hmmm is that why this game isn't on steam?

[chrome mirage]

Trying to turn in Gunsmith 6 but i get "228- itemsmoving: bad recoil for item "number" 300.3 instead of 300 what do i do?

[slim spruce]

Get the recoil below 300

[vivid briar]

@slim spruce

[hoary iris]

yah they dont refund just ab no matter what. they like their moneys

[chrome mirage]

But when i get it under 300 i cant turn it in anymore...

[hoary iris]

gotta be 300 exact

[vivid briar]

@slim spruce You know why support never responds? It’s been 4 months and 0 answers, or help.

[slim spruce]

clear your cache in the launcher and then try a verify of your game files

[vivid briar]

done both already and nothing happened

[hoary iris]

i dont blame u

[vivid briar]

You know why support never responds? It’s been 4 months and 0 answers, or help.

I think my next step may be just redownloading the game

[slim spruce]

Submit a bug report in the launcher, please.

[vivid briar]

Yes, sir.

[vivid briar]

You know why support never responds? It’s been 4 months and 0 answers, or help.

[chrome mirage]

Nevermind i figured out

[vivid briar]

They do actually, but are really fucking useless

My mate had a problem where every time he closed the game it reset his keybinds, and you know what support said? "Just change your keybinds back when you load the game up"

The NAE servers are dead

[formal sail]

They are so overloaded you can't find a game actually

[vivid briar]

Sussyy

[vivid briar]

in one rn

[terse willow]

@formal sail nah like the servers went down, me and all my buddies games crashed, but looks like they're back up again

[vivid briar]

Man I just wanna play, support can’t even respond to your emails

[formal sail]

I just want my traders back up to the reputation they belong at, is there any answer on this yet???

[vivid briar]

no

[formal sail]

Your traders bugged?

[vivid briar]

what does this mean?

[slim spruce]

see tips on their FAQ https://www.battleye.com/support/faq/

[formal sail]

Hugs pork belly

[earnest ocean]

Anyone know how to get rid of the ip block? Also any info on getting the authication email?

[cedar pier]

Hello,
I have an issue where I cannot log in to EFT launcher or website, both say they will send me a verification email but they do not send it.

[brittle canyon]

were the traders restock timers extended or is my game broken?

[cedar pier]

I cannot submit a bug report because i cannot get logged into the website - does anyone know if BSG is aware of this issue

[honest pebble]

^^

[ionic jolt]

is anyone else getting a bug to close the game after every raid

[cedar pier]

I have submitted multiple emails to the BSG support email but recieved no response of any kind

[hoary iris]

the servers r down

[open frost]

game just shut down

[shadow moth]

Ah

[gilded fractal]

o

[pulsar glen]

GAME DIED

[unborn birch]

umm game failure

[void venture]

yeah right... "no issues"

[gilded fractal]

will my loot save i just got out of a raid

[pulsar glen]

yes

[unborn birch]

helpppppp

[hoary iris]

lol

[crimson lance]

servers down?

[copper trellis]

I have something similar 1 minut ago

[shadow moth]

Does take a while to update

[hoary iris]

Servers are down yall

[opal night]

server are down probably

[shadow moth]

Servers are apparently down, so it causes fatal errors like that.

[neat belfry]

i extracted but the extract music didn't play and im stuck on black screen, why is this?

[shadow moth]

Servers down.

[neat belfry]

does it mean i lose my shit?

[frozen forum]

Guys stop posting those .txt files, it includes your IP!

[unborn birch]

@terse remnant need help

[hoary iris]

u might

[vivid briar]

whats up with the bug when sorting your inventory the game just crashes?

[neat belfry]

oh come on

[frozen forum]

@slim spruce Please delete .txt files

[crimson lance]

if you are in raid you will get lost in raid status

[neat belfry]

no i extracted

[slim spruce]

Those errors contain your IP please don't upload them.

[crimson lance]

meaning you lose everything, even insured stuff

[torpid elbow]

any1 else can eastablish a connection to a server

[neat belfry]

im just stuck on black screen

[robust gorge]

same

[vivid briar]

no servers are down

[hybrid path]

same

[hybrid path]

same

[neat belfry]

ill just keep it there so i might save my stuff

[severe ravine]

hey I just started getting an error and now I can't play. game worked this morning.
[INFO] Blocked loading of file: "C:\Windows\System32\nvspcap64.dll"

[worn glen]

same

[nova burrow]

ye its happened to everyone, servers are off, just remain patient, they may be up soon

[severe ravine]

oh

[vivid briar]

Got logged out of the launcher and couldn't log back in because I forgot my password, I have tried resetting my password like 10 times and still haven't received 1 email. Anyone got any suggestions

[severe ravine]

thought it was a me problem not an everyone problem. Thanks.

[nova burrow]

np

[brisk topaz]

Backend error: HTTP/1.1 503 Service Unavailable
<html>
<head><title>503 Service Temporarily Unavailable</title></head>
<body>
<center><h1>503 Service Temporarily Unavailable</h1></center>
<hr><center>nginx</center>
</body>
</html>

[sudden stone]

@vivid briar Maybe its because game is done or smth like that

[frozen forum]

Try to start it as admin and make sure that no AV is blocking said file or game files in general and the BE files

[vivid briar]

Wdym

[neat belfry]

and there goes another ip address

[frozen forum]

Delete it

[vivid briar]

delete this, it contains your IP

[sudden stone]

We cant log back in the game, we are stuck in the launcher

[vivid briar]

Other streamers r playing and I have had this issue since yesterday

[neat belfry]

i really hope i dont lose my stuff

[vivid briar]

when servers go back up

[dreamy imp]

3 min tops

[dusky ledge]

last time this happened it took them 2-3 hours

[vivid briar]

same with me

[severe ravine]

just be chillin

[vivid briar]

ye

[dusky ledge]

It's also 2am in Moscow so who knows

[celest oasis]

can someone help, i got my quest items :(, and i can still hear shit thats happening in the raid!

[neat belfry]

the exact same thing im looking at rn

[round pollen]

stop cheating

[stark pier]

cheater https://cdn.discordapp.com/emojis/695171997558374510.png?size=48

[royal eagle]

servers are down kekw

[frozen trench]

hahahahah

[dusky ledge]

You were hacking, exploiting, or breaking ToS

[left saddle]

went to extract at a black screen and can still hear shit in game

[neat belfry]

bsg doesn't false ban do they?

[last saddle]

Cant play

[celest oasis]

yeah m2

[dusky ledge]

There have been very few cases and they get resolved quickly

[golden fjord]

oh servers went down?

[junior acorn]

Going to set up a gofund me for BSG to afford better server host

[cunning shell]

maybe because tarkov is really easy to cheat in but karma got to you?

[royal eagle]

lol

[golden fjord]

I was confused af lol

[neat belfry]

im just wondering if i lose my stuff if im stuck on blackscreen with pmc

it would seem i just extracted succesfully

im in the menu now good

[terse willow]

it's bc/ of wipe week, don't worry, you'll get it

[neon yoke]

Anyone else's game just freak out?

[stark pier]

@uneven sparrow you know why you got banned why you talking dawg

[terse willow]

@neon yoke yep, everyone's we believe

[fallen zealot]

how long does that take?

[proven pendant]

@slim spruce Cannot establish server connection. Please try again later.

ERROR: 106015

[dusky ledge]

BIG OOF

[neat belfry]

i just got the error message and it closed the game

[vivid briar]

LMAO

[terse willow]

@fallen zealot that was a meme, servers are down, not for a wipe

[mellow swan]

$90, thats cute

[proven bramble]

Maybe read up on what beta means🤡

[terse willow]

@proven pendant sessamy's got nothing to do with it, we just gotta wait

[fallen zealot]

oh thank you, haha I went to load my first match ever and it just kept going went to go restart and now i just kept getting connection error lol

[frozen trench]

I hope they are fixing the black shadow issues in game for those who have amd

[terse willow]

@fallen zealot yep yep it's a glitch not wiping

[proven pendant]

@terse willow i didnt ask you, and second off i pinged him to see if i was bugged or it was a game thing

[sudden stone]

Complain when in the menu its say its a BETA lmao

[terse willow]

@proven pendant it's a game thing :)

[proven bramble]

dude if u thought the beta was to much u shouldnt of bought it lmao that simple

[cunning shell]

its pretty much gone for me

[frozen trench]

did you update drivers?

[terse willow]

@topaz zephyr ignore noapz, this has been happening to a few people- you'll get your upgrade soon, they're overloaded right now

[frozen trench]

did you update drivers?

[dusky ledge]

you're gonna get shit on in EFT chats, take your issue to actual support and wait it out. They just wiped this week so the team is insanely busy, and their servers all just crashed, so I assume their Help Desk is swamped. Be patient or get a refund?

[terse willow]

👌

[uncut lark]

servers down for everybody?

[frozen trench]

wrong person heh

[latent delta]

anyone else cant establish server connection to start game??

[neat belfry]

it would seem so

[severe ravine]

you know that upside down smile emoji? big that vibes right now

[shy crypt]

bruh i can connnect>?

[vivid briar]

Anyone get this error?

Thanks babe love you

[frozen trench]

llly

[dusky ledge]

He's dead, quit roasting.

[cunning shell]

no

what does it matter if people have money to spend on a video game?

[uncut lark]

game have just opened for me

[frozen trench]

I had the issues yesterday also today :/

[uncut lark]

try for yourself guys

[vivid briar]

@vivid briar

Servers back up

[cunning shell]

i was sort of able to fix it by first going into an offline NIGHT time raid, and then loading into a normal DAY time raid

[hoary iris]

.o.

[neat belfry]

DELETE IT

[cunning shell]

but you have to keep doing that between raids, idk if it will work for you

[vivid briar]

delete this is has your ip

[frozen trench]

ight im going to try that once server are up

[hollow gazelle]

servers are up

[hoary iris]

they are up

[cunning shell]

yes good luck, i hope it works for you

[neat belfry]

are they?

[vivid briar]

🧢

[neat belfry]

it would seem they are

[vivid briar]

yes servers are up

[swift quiver]

Where do we send the clipboard shit it doesnt fit in the report a bug lmfao

[frozen trench]

imagine flexing in game money HAHA

[proven bramble]

yea they back up

[near oyster]

bunch of nerds tell eachother to go outside kekw

[cunning shell]

video games fun tho

your stash worth millinos but only 10 hours played?

[zenith badge]

survers still down

[near oyster]

servers up

[neat belfry]

servers down again

[cunning shell]

servers up

[opal night]

damn

[fallen zealot]

how long does matching usually take

[neat belfry]

i dont think matching is a good idea since the servers are really bad rn

anyone else's game just got an error again?

[near oyster]

ya just got kicked

[uncut lark]

servers just crashed again and are down

[glad leaf]

why you bragging in community support, no one cares lol

[stark pier]

ur not lvl 24 with 20 raids LOL

[near oyster]

for real

[frozen trench]

1v1 quick-scopes lighthouse see you guys there

[neat belfry]

lvl 24 with 20 raids? what kind of raids do you have per game?!