community-support

[soft meadow]

is there any fix for stuck on connecting to server sometimes? I have it maybe 2-3 times a day, pre-wipe and now its the same during wipe.

[rugged aspen]

if you guys cant update from the launcher you can try the zip

[vivid briar]

yea i was playing offline

[steep owl]

Nah like half of us here can't even log in

[pseudo patrol]

bro we cant even get in the fucking launcher

[tawdry quartz]

im sad

[vivid briar]

what am i supposed to do

[buoyant salmon]

have some perspective

[steep owl]

Email called. It said it ain't it. So now we here

[nova fable]

Im not getting my password reset email anyone know why? im using outlook

[tawdry quartz]

seems to be a common issue rn

[buoyant salmon]

were all having email problems

[steep owl]

Servers are probably about to explode I'm sure

[vivid briar]

cant even get into the launcher

[nova fable]

ive had this issue since july 🙂

[rose frost]

Ive got a bit of a tinfoil hat theory rn about login limitations

[buoyant salmon]

apparently its something specific with yahoo, not the servers

[tawdry quartz]

wtf really? you haven't played since July?

[rose frost]

This is the first time ive had this issue

[steep owl]

Streamers have 0 issues so I believe it

[flint cape]

Idk how this dev group is this bad lmao

[whole pumice]

Wipes over, chads are already in the flea, its over

[coarse zodiac]

Not kill the mood or anything, but my game works fine, have been online for a while and matching is like 2-3 mins, no lag.. Also im sorry for you all 😦

[pseudo patrol]

i dont understand why they do this, if you cant handle lots people on ur server why release the fucking patch

[buoyant salmon]

appreciate that jeppe

[rose frost]

what email do you use out of curiosity?

[nova fable]

i have been able to play up until today because today it logged me out of the launcher. In july i was just trying to login into website

[vivid briar]

be patient the game is in beta

[rose frost]

for 5 years KEKW

[steep owl]

Let's go sacrifice a few Hatchlings to father Nikita. Maybe that will work boys

[pseudo patrol]

0_0 hilarious

[tawdry quartz]

oh my goodness, im sorry bro. This is my first time experiencing this issue

[coarse zodiac]

gmail, but its 6 hours ago since i received the verification mail, dont know if it crashed since

[nova fable]

thanks lol its so much fun

[wicked notch]

any updates?

[buoyant salmon]

negative

[sly portal]

Yo, im trying to log into my account, but it tells me it has sent my email a confirmation code. But the code is not showing up at all. Any help?

[wild kernel]

it ll be 7 hours in 10 mins

[buoyant salmon]

do you have yahoo

[pseudo patrol]

read before you post

[sinful stump]

Anyone figure out a solution on the email confirmation ?

[little gulch]

Hey guys, I'm having an issue reinstalling tarkov. I deleted it for patch 12.11 and was planning to start playing again today but my download is stuck at 0/0 mb and won't download does anyone have a solution?

[sly portal]

Yes i have yahoo

[buoyant salmon]

yeah something's wrong with yahoo, we are all yahoo users having the same problem

[pine falcon]

yep

[summer solstice]

guys does anyone experience frequent crashes since the update?

I just crashed mid fight again

[pine falcon]

we cant even get on so

[orchid palm]

ya, as soon as i load in

[nova fable]

you know what, im pretty sure it got stolen when all my shit got hacked a while ago

[sly portal]

But the thing is that i got confirmation code for everything else for Tarkov, for password reset and the such

[grizzled hazel]

got gmail and having the issues

[buoyant salmon]

yeah we did too

[sly portal]

Sadge

[azure horizon]

are you guys having the launcher verification problem too?

[buoyant salmon]

yes

[pine falcon]

yep, you have yahoo?

[orchid palm]

i verified files, im now reinstalling the game and I hope it's alright after that

[azure horizon]

yes @pine falcon

[pine falcon]

thats why

[pearl crag]

i need help if anyone can

[azure horizon]

wtf no fix?

[buoyant salmon]

nikita pls fix

[pine falcon]

we all have yahoo and it wont work

[rugged aspen]

anyone got any suggestions on how to fix it? i have windows 10 and have tried a lot of fixes

[sinful stump]

So we just wait i guess and hope they fix what ever the hell is going on

[little gulch]

Does anyone have a fix for the 0/0 thing?

[twin oar]

did you change it to windows 8 format?

[bronze wind]

so uh i reseted my in-game account twice(somehow) and it didnt do anything

[buoyant salmon]

i have to think it would be a lot easier to just enable the change email feature in the meantime

[median sigil]

its almost 12am in russia so I guess no fix for another 8 to 9 hours

[red epoch]

why are dl speeds so slow

[rugged aspen]

what do you mean? like run in compatibility mode for windows 8?

[azure horizon]

is there a way to change the email @pine falcon

[nova horizon]

@hard storm @signal pike @grim hatch We are all having struggling with not getting launcher emails and it seems to be a yahoo issue is there any way yall can relay that info to the team thats working on it supposedly?

[buoyant salmon]

no josh

[dry inlet]

Anyone how to fix “server connection lost” I got the game I. October 2020 and I’ve had this issue since I got it, idk how to fix it I have good internet,pc etc and no solutions I know of work I’m also on the right servers etc

[pine falcon]

nope, we have to wait for it to be fixed

[nova horizon]

its a two week change

[nova horizon]

wouldnt help us in the short term anyway

[sinful stump]

ofc this is greyed out aswell

[buoyant salmon]

do you mean it takes two weeks to change?

[polar parcel]

im so annoyed bro

[nova horizon]

from whay ive read all day yes

[buoyant salmon]

damn

[nova horizon]

this issue has been around for 3 years now and there are tons of forum posts about it

[buoyant salmon]

yeah but those forums seems to be specific to a couple people, where this seems to be an entire group who use a specific email address

[rose frost]

ive never had this issue before today

[buoyant salmon]

there's a reason none of the fixes on those forums are working for us

[nova horizon]

there have been people with the issue in the past who have posted in the forums asking for help, some of those posts are from 3 years ago

[rose frost]

thanks, i didnt read ur msg the first time

[summer solstice]

dude I already verified this shit it's getting on my nerves. never had any issues with crashing up until now

[nova horizon]

the world dosent revolve around you my dude chill

[buoyant salmon]

lol what

[rose frost]

lmao dumbass

[orchid palm]

ya i played fine until my first game, I played mostly all day yesterday. i hope they fix it or the reinstall fixes it - if it does I'll let you know

[nova horizon]

lol ok?

[buoyant salmon]

lets calm down seadog

[polar parcel]

ur reinstalling ? i reinstalled launcher nothing fixex

[nova horizon]

uuuuuu im chill i was trying to bring as much info to this convo as possible

[rapid obsidian]

So I'm not the only one with the email not being sent lmao

[nova horizon]

im also stuck with no email

[buoyant salmon]

i know but just because its the same end result doesn't mean that it's the same issue causing the problem

[scenic vortex]

Im just sitting here watching my boy stream the new map because of the verification being messed up

[summer solstice]

yeah. I'll delete the game and reinstall it aswell

[nova horizon]

i spamed the button and got an email

[buoyant salmon]

This seems to be entirely different than those

seriously?

[nova horizon]

which matched exacty the symptoms of the forum post i saw from over a year ago talking about one of their email servers being blacklisted by yahoo

code didnt work for me though because i was clicking it so much

[rapid obsidian]

I never have had issues till today

[pine falcon]

same

[nova horizon]

asame

[lyric falcon]

Not sure if this is the right place.
But I've played Counter Strike for many many years and I've always played 4:3 1024x768 stretched. I don't know how I would get the same FOV in Tarkov? I've tried to use mouse-sensitivity com, but I can't figure out how it works and how I get the same feeling in-game.
Is there anybody who knows the relation between the games FOV? Much appreciated 🙂

[buoyant salmon]

yeah i've reauthorized probably over 100 times and no email

[rapid obsidian]

Tried a lot of the solutions on the forums and none of them worked. Assuming it's something with wipe.

[scenic vortex]

@buoyant salmon same

[pseudo patrol]

not sure if u can do that

[elfin sphinx]

BSG are aware of the verification issues and are working on a fix, that's all we know at the moment

[rapid obsidian]

Fr good to know.

[lyric falcon]

Hmm okay, thats unfortunate 😦

[wet stratus]

Shits insane, followed every step in a video about the same issue that sprung up around the last wipes beginning and nothing worked as of yet

[pseudo patrol]

but i hear ya, ive played in 4:3 on cs and r6 ive gotten used to native on this game

[buoyant salmon]

yeah I doubt you'll find a fix that works until they fix the root of the issue

[sterile stratus]

anyone still stuck on "Matching..."?

[pine falcon]

none of us can even get in the fucking launcher so

[pseudo patrol]

80% of the people in this chat cant even log into the launcher

[rose frost]

Welp, RIP Wipe Day

[scenic vortex]

😐

[buoyant salmon]

yeah what a depressing start

[sterile stratus]

ahh thats no bueno, sorry about that guys. Their email support is aids

[celest cosmos]

Never did I expect a fucking email address to fuck me on a wipe day

[rose frost]

See yall in 9 months!

[pine falcon]

true

[lyric falcon]

Im trying to play 1080p because this game in 1440x1080 looks quite awful and the details is not there sadly. So I hoped I could somewhat get the same feeling to Tarkov, because that would be really cool

[limpid lichen]

Am I not the only one having trouble with BSG support not responding?

[pine falcon]

its bsg what do u expect

[sterile stratus]

well you guys aren't missing much, I cant even get into a raid so I wouldn't be too worried about not being able to login 😦

[limpid lichen]

Cause it's been 6 months and I've sent about 10 emails and they haven't replied to me once. So I'm still locked out of my EFT account.

[pseudo patrol]

its 12am there

[limpid lichen]

I have been trying to get contact for 6 months... My friend emailed them the other day and got a response in 20 hours.

[sterile stratus]

They need to get some US support lmao

[still radish]

Been waiting 2 hours to receive email verification PAIN

[pseudo patrol]

idk then

[weak jacinth]

Ya but i can log into the website and get an email instantly, But I can't get an email for a verification code on the launcher?

[solar rivet]

just change servers, I can get in fine, its just no one is playing certain maps

[wild kernel]

all of us

[buoyant salmon]

yeah we all have that same issue cozy

[scenic vortex]

it seems its an issue with certain email providers

[bronze prism]

thanks for the great servers bgs

[solar rivet]

cough yahoo

[scenic vortex]

i use yahoo for tarkov and mines not working

[nova horizon]

anyone tried calling yahoo?

[pseudo patrol]

i dont understand why i cant change my fucking email why disable it TODAY?

[bronze prism]

form 15:00 i could not play only one game. and now its 22:00

[buoyant salmon]

apparently its been disabled for a while @pseudo patrol

[pine falcon]

cause yahoo is fucking aids and none of us can get in bc of it

[pine falcon]

yea.... i dont get it

[bronze prism]

thansk a lot in the last 6 months i could niot play becasue the game just did not work. and now i cant get in a game. becasue why i would able. thanks for the great stuff waht you provide for me for the biggest pack waht i purchased

[scenic vortex]

also, dont bother changing your verification method; tried that and it doesn't work

[celest cosmos]

I’m sure BSG has to reach out to Yahoo to see why they’re denying the email request so I’m sure this is gonna take time, unless they can quickly come up with another authentication route

[buoyant salmon]

i guess its our own fault lol idk why I even still use my yahoo account

[celest cosmos]

It’s been my gaming email ever since I was a kid to get all the spammy shit

[azure horizon]

i only have this damn yahoo accnt cause it was my first one

[scenic vortex]

I wonder if its going to send the verification emails all at once like its queued up the emails every time

[pine falcon]

my parents made a yahoo acc for me when i was young so its my main email i use for everything, its so annoying

[buoyant salmon]

lol that's just like me

[scenic vortex]

Im gonna wake up for work tomorrow at 4am with 2000 emails from bsg rofl

[azure horizon]

@pine falcon same bro had this for like 20 years

[signal holly]

@pine falcon i have multiple emails and would gladly change to a non-yahoo email if BSG would let me....

[daring vapor]

i cant seem to fully install the game, whenever i try to install it, it installs all the files, but won't let me play, it says that I dont have enough space on my drive, even though I have more than enough. what can I do?

[pine falcon]

yea, truly unlucky

[pine falcon]

get more space

[azure horizon]

FUCK YAHOO

[daring vapor]

i have over a terabyte of free space

[pine falcon]

FUCK YAHOO

[opal night]

bro anyone having any issue trying to get into a game?

[pine falcon]

yes, all of us

[azure horizon]

i just want my gas analyzers :[

[olive citrus]

you're kidding me come on

[solar rivet]

xD

[pine falcon]

yep 😦

[azure horizon]

wouldnt this be a simple fix? let us change our emails...

[pine falcon]

bsg a little slow for that

[buoyant salmon]

apparently it takes a good amount of time for the change to go through, like up to two weeks

[olive citrus]

I'm convinced that this is another prank by nikita

[azure horizon]

they dont even gotta talk to shitty yahoo

[hollow crescent]

it isn't just a yahoo issue

[buoyant salmon]

Even if it were enabled

[vague carbon]

Same shit for AOL email

[bitter sky]

is it normal to be matching for so long?

[solar rivet]

someone put out a theory that its tarkov blocking yahoo to ease the load on the servers

[scenic vortex]

someone typed that bsg knows about this problem but I haven't seen anyone in bsg mention it. Is there a tweet or something?

[azure horizon]

LMAO IM FUCKING DEAD

[rose frost]

im pretty sure this is all on BSG, and it seems on purpose

[olive citrus]

"but why just the yahoo users?" Nikita: "Because fuck Yahoo. lol. lmao."

[buoyant salmon]

AOL is yahoo and it is predominantly yahoo users having issues

[rose frost]

BSG is just actively ignoring this....

[pine falcon]

of course they are

[celest cosmos]

I wish they’d tweet out that they’re looking into it atleast if they actually are

[polar parcel]

twitters been going wild

[vague carbon]

I'm not getting any emails and it's been like this for months. They haven't done a thing about it and it's so frustrating. I paid for a game that I can't even play .. cash grab?

[buoyant salmon]

seems like you're alone there hamz

[wild kernel]

just spam their twitter and everything you can

[smoky shard]

Funny cos the emails on site go right to yahoo

[vague carbon]

almost like they are forcing some people to just repurchase the game smfh

[olive citrus]

to be fair I've got more than my fair share of gameplay out of it even if half of it was spent having an aneurysm

[smoky shard]

but don't when using the client

[hollow crescent]

and they come from the same address

[charred fog]

I got a black screen in raid

[olive citrus]

like I've spent more money on games I havent played as much as tarkov

[wild kernel]

spam their support

[charred fog]

While moving around

[olive citrus]

on the bright side you cant buy high tier ammo armor and weapons on the flea anymore so a week's delay isn't the be all end all

[twin oar]

i dont understand why they dont let us change our emails

[celest cosmos]

Probably to make sure that no one steals your account

[vivid briar]

anyone else has issues with moving stuff in the stash etc

[twin oar]

yea but like

[olive citrus]

I mean just make it so theres an email confirmation- oh wait

[rapid obsidian]

We can't even log in

[twin oar]

literally every other game dev lets you

[robust walrus]

do i just not get to play since i have yahoo email?

[shell lantern]

pretty much

[vague carbon]

how is it that I can correspond with gregory smith and ignat roshin and pavel k through the support@battlestate email they use to tell me that I need to talk to my provider but yet I don't get codes? makes zero sense....

[twin oar]

^^^ me to

[weak jacinth]

Even if yahoo is the issue, it wouldn't make any sense why i can still get emails from there website

[azure horizon]

yes @robust walrus

[hidden finch]

Any help with this issue??

[rose frost]

This email verification is a joke in general. I used my email to CHANGE MY PASSWORD today, then used that NEW PASSWORD on my computer. Ive logged into Tarkov from this computer for 4 years. This is an absolute joke.

[azure horizon]

yahoo is straight dog

[olive citrus]

I mean it's like day one or two tarkov wipe we should have expected something to go wrong lol

[robust walrus]

game's fault not yahoo's lmao

[nova horizon]

they use more than one email server and one of the primary ones that sends for the launcher is blacklisted by yahoo.

[violet haven]

is it though? I get the mail verification mail when I tried to login on their website

[solar rivet]

its yahoos fault

[violet haven]

unfortunately this didnt help me get into the game :x

[pine falcon]

FUCK YAHOOO

[azure horizon]

FUCK YAHOO

[still radish]

OMFG

[robust walrus]

i don't get why they don't let me fucking verify with my google authenticator, backup email, or anything else

[celest cosmos]

Has anyone tried reaching out to Yahoo?

[twin oar]

FUCK YAHOO ALL MY HOMIES HATE YAHOO

[still radish]

I WANNA PLAY THE GAME YAHOO BLOW ME

[wintry pagoda]

You can still get the code when you login through the website but not through the launcher

[nova horizon]

There is a post in the forums from over a year ago of the same issue and the guy used a packet sniffer to track the IP's he found that a specific IP that the launcher sent the email request to would not work but a second one did, when he contacted yahoo they said the IP from the first one was blacklisted

[rose frost]

This is all on BSG... not yahoo... lmfao

[wise edge]

its EFT fault not yahoo you plebs

[pine falcon]

CAP

[light void]

So we just cant play?

[vague carbon]

If i can't change my email associated with my account, they should just refund all yahoo email players and just let them repurchase the game using a different email address. this is BS

[wintry pagoda]

This

[nova horizon]

lol

[scarlet light]

how do I get the launcher to send verification email to my email :( I use aol

[light void]

BSG is scamming people actively right now?

[still radish]

#BLM

[willow flower]

you -dont

[scarlet light]

omegalul

[azure horizon]

no one knows @scarlet light

[solar rivet]

whether its yahoos fault or not, its still a fact that the problem revolves around them

[scarlet light]

nice nice so I guess I'll just wait until it is magically fixed cuz support instantly closed/resolved my ticket B)

[shell lantern]

lets just spam with support tickets until they make an announcement

[willow flower]

Very nice

[still radish]

facts LOL

[light void]

I get any email from the website. I have yahoo. Changed email on website recieved email instantly. Joined the forum for bsg my yahoo instantly got email. Sent support ticket my yahoo instantly got the email. Yet the launcher doesnt send the email.

[scarlet light]

same except I have aol
website sends verification email but not launcher

[wild kernel]

cant we just spam the fuck out of bsg crew? they say they are getting someone to fix that but thats bs

[nova horizon]

yup they did the same to me with a generic we are looking into it response. $10 they just let traffic die over the next 2 weeks and we finally get in

[wise edge]

they confirmed theyre working on it? @wild kernel

[azure horizon]

lmao i like how we can receive all the useless email verifications but the only one that matters doesnt work

[light void]

People have posted the LOGS FOR THE LAUNCHER AND ITS LITERALLY BROKEN THE LOGS PROVE THE LAUNCHER IS NOT SENDING THE MAIL AND DEVS ARE AWARE AND DONT CARE. LITERAL SCAM LOVE THIS

[solar rivet]

ALRIGHT for everyone new, the current theory is that one of the bsg servers, (the one the launcher uses to send emails) is blacklisted by yahoo

[wise edge]

why dont they just fucking disable the email verification for like 12 hours

[scarlet light]

also whenever I check firewall to allow apps access I keep getting more and more BSG Launcher apps

[light void]

This is my 3rd wipe? same email same account never had this issue until today?

[wild kernel]

support dudes say they know about the issue and are working on it , someone sent a support email and that was their response idk

[still radish]

facts

[fading zenith]

i got negative scav carma for killing a usec

[still radish]

beamed

[scenic vortex]

kekw

[cunning shell]

maybe we will get to play next week!

[wild kernel]

[light void]

I mean if its been a known issue for YEARS something is definitely wrong on their end. Without a doubt.

[scarlet light]

smh i cant even patch the game since i tried reinstalling it

[solar rivet]

was it on lighthouse?

[clear thistle]

Request info
CLOSED
#13012426
Account
12 Dec 2021 21:07
does not send email verify for the bsglauncher

Escape from Tarkov Support Yesterday at 22:24
Hello!
This is a known issue that is currently being worked on. Thank you for the additional information!
Status "Closed"/"Resolved" relate to request, but not to bug. You can learn about fix bug from update patchnote.

Thank you for contacting us!
If we answered your questions, please close this request and rate quality of our support service.
Respectfully yours, the Escape from Tarkov support service.

[scenic vortex]

@scarlet light lmfao

[fading zenith]

yep

[rugged aspen]

anyone know where to install the zip at?

[fading zenith]

player usec

[solar rivet]

it wasnt a player usec, it was a new enemy called a rouge

[wild kernel]

rogue *

[rugged aspen]

can i just pick a random folder?

[scarlet light]

Escape from Tarkov Support Yesterday at 22:20
Hello!
This is a known issue that is currently being worked on. Thank you for the additional information!
Status "Closed"/"Resolved" relate to request, but not to bug. You can learn about fix bug from update patchnote.

Thank you for contacting us!
If we answered your questions, please close this request and rate quality of our support service.
Respectfully yours, the Escape from Tarkov support service.

[rose frost]

No way dude

[fading zenith]

no it was a player

it had a dogtag

[rose frost]

when did you get this response?

[light void]

See BSG is well aware and legitimately does not care.

[clear thistle]

10 mins after

[wild kernel]

it literally says in the reply

[solar rivet]

I heard somewhere that the rogues have dogtags, but I feel like thats wrong. just thought id say that though

[rose frost]

coulda been local time lol

[light void]

Scam lmfaooooooooo what the hell is this

[clear thistle]

but still not fixed ive tried everything on reddit

[fading zenith]

he wasnt at the base either

[solar rivet]

oh idk

[wild kernel]

ye

[rose frost]

that is a patently insane response from their team. did you reply to them?

[wild kernel]

they respond the same to everyone

[azure horizon]

what happens if i try to message ShiroTenshi

[low sequoia]

Love how every time theres a new update my game is unplayable. BSOD every time I click launch. SICK

[clear thistle]

they closed the ticket

[scenic vortex]

at least you can click launch

[rose frost]

thats insane

[clear thistle]

no point to reply. we wait until tommorow i guess

[low sequoia]

Somehow my 2080TI or 64gb of ram is not capable of playing this game

[torpid scarab]

L

[final timber]

wtf do i do if it says i have been permanently blocked error 229 i have done nothing but is SPT AKI the problem

[still radish]

get more 5 head

[torpid scarab]

its more cpu based im pretty sure, also anyone else getting long matching times

[scarlet light]

also when I go to reinstall the game why does it say I need 250 gb of disk space free

[wild kernel]

doesnt matter if you have a 3090 the game runs dogshit cause of cpu limitations

[low sequoia]

9700k should also be plenty capablew

[still radish]

nah runs fine on threadripper

[half lodge]

Im having trouble loading any servers. Im getting 7-8 min long wait times. im assuming its due to high server cap?

[wild kernel]

streamers get 50-60 fps bro its ok

welp heading to sleep.. i waited 7:30 hours for the issue to get fixed. i guess im gonna be running solo cause all my friends will be lvl 15+ by tommorow

cya

[pine falcon]

ur lucky to be in the game

all of us cant even get in the launcher

[elder pier]

this is some bs i just wanted to play the new wipe and i can't even get past the verification code

[pseudo patrol]

^

[rose frost]

Best time to play the game and we cant KEKW

[light void]

So how many of the BSG on discord are reading this right now laughing and know they arent going to do a thing thats what id like to know

[opaque arch]

i have school tomorrow which is just great, nice sunday wipe bsg

[half lodge]

@pine falcon im not "in the game". it just keeps saying matchmaking. i haven't played a raid yet. it doesn't matter if its the queue or the launcher. i wouldnt call that lucky

[rose frost]

I have work!

[light void]

Because this is a very obvious and clear issue that's been going on for over 2 years and no one has a solution? I feel like im literally going insane?

[vague carbon]

i've had this email issue for over a year... Luckily I had "keep me logged in" checked off but since this new wipe, I was booted off and not getting email resets or verification codes... When will this be addressed ffs?

[pseudo patrol]

i dont understand why they wont let us change our emails, i have other ones that are not yahoo

[light void]

SAME

[weak jacinth]

same

[elder pier]

thats exactly what happened to me i updated the game and went to open it and it logged me out and now it won't verify me

[light void]

THIS IS MY 3RD WIPE. THE PREVIOUS 2 WIPES IT SAVED MY INFO TODAY I HAD TO RE LOG AND IT STARTED WHAT THE HELLLLL

[pseudo patrol]

^

[vague carbon]

if they can't fix this or help us change our passwords, then refund us so we can just use a different email to repurchase.. simple...

[hollow crescent]

I'm not sure if this will help anyone - I tried using Yahoo Plus to setup forwarding to my Gmail account, and I still do not receive the verification email from the launcher 😦

[celest cosmos]

Not going to be able to forward an email that never arrives…

[elder pier]

i even tried to setup other verification methods and it does not let me use the other methods i setup

[light void]

Boys please understand me. Someone was able to post logs for the launcher and the launcher is broken. The logs show its not sending the email yet its telling us to check for an email.

[hollow crescent]

Yeah, I know. I just wanted to share so no one else tries.

[wooden cape]

Based on what I'm reading here Lighthouse is not running terribly for just me

[wild flame]

any way to change the email on tarkov website so we can recieve the verification?

[light void]

No lol

[wild flame]

funny

[left flare]

there is an audio glitch that keeps occurring when I extract, the sound keeps playing but its like it goes staccato for about 2 seconds and makes me think my pc is going to crash

[pseudo patrol]

ur lucky that ur even in game

[light void]

Why are you guys focused on changing the email? It DOESNT MATTER WHAT EMAIL. THE LAUNCHER ITSELF IS BROKEN AND IS NOT SENDING OUT THE EMAIL IN THE FIRST PLACE

[sinful raven]

having the same issue ^

[shell lantern]

if its launcher why is gmail going through lmfao

[rapid obsidian]

isnt it only yahoo emails

[coral tinsel]

I am not receiving the email verification when i try to log in to the launcher, i receive them on the website, but not the launcher.

[wide harness]

this feels like a way to throttle the playercount so the servers don't die again lmao

[light void]

no dawg people are having the issue with aol too please

[shell lantern]

aol is yahoo you dumb fuck

[final dome]

great start to this wipe.. not

[still radish]

#BLM

[left flare]

I dont know if it matters but I tried logging in to the website first, got my code sent to me right away then I hit send code in the launcher and got that one right away too.

[light void]

what the fuck yall pay attention and read it does not matter what fucking email dawg its the launcher

[hexed tusk]

losing hope

[solar rivet]

its not man

[left flare]

Try using login on the website first?

[shell lantern]

@left flare waht email you using

[wild flame]

doesnt work that way

[light void]

aol is yahoo eh? than why is it aol and not yahoo? SPED

[pure temple]

why are wait times so fucked

[elder pier]

i am able to login on the website just fine it sends the code but the launcher does not work

[left flare]

well it DID work that way for me so uhhh ?

[solar rivet]

it is yahoo

[polar parcel]

Any fix yet ?

[light void]

same im currently logged in the on the wesbite

[opaque arch]

you mmust have autism

[shell lantern]

@left flare what email areyou using

[sinful raven]

is there a issue with yahoo emails?

[coral tinsel]

i have yahoo and am having the issue

[pliant kraken]

matching time competition GO!

[pure temple]

is anyone even able to get into a server ive just been stuck on the loading screen

[light void]

i suppose we all do sitting for hours trying to get a group of devs who dont care to fix a simple issue LOL

[still radish]

fuck this im going to shit in the urinal

[pliant kraken]

8 minutes... and counting

[pure temple]

i just got in

[pseudo patrol]

bro 8 min? try 4 hours

[left flare]

I'm assuming you guys have only tried getting the email from the launcher eh?

[slow tinsel]

thats the only way

[light void]

KC is that true?

[novel sinew]

cope and seethe

[coral tinsel]

is there any way to change your email?

[light void]

Really?

[pseudo patrol]

no they disabled it

[left flare]

well it sent me one when I tried to log into the website so maybe its worth a shot

[coral tinsel]

well wtf are we supposed to do then

[novel sinew]

cry

[light void]

same

[weak jacinth]

One of the BSG Crew is streaming so i went in and asked, they said it just has to do with the servers being overloaded and all you can do is wait.

[clear thistle]

same

[slow tinsel]

how do u fire both barrels at same time on double barrel shotty?

[wicked notch]

this is getting kind of ridiculous, waiting for more than 7 hours already

[light void]

yahoo

[light void]

Oh really? So servers have been overloaded for years? You realize people have bought the game months ago and had this issue and just havent been resolved?

[hexed tusk]

uninstalling

[sinful raven]

already did......

[rugged aspen]

only in tarkov you have to wait 7+ hours to simply update game

[polar parcel]

How bout stop being a twat & not be a dick to people having the same issues as you bud

[light void]

Bruh

[polar parcel]

🤷🏻‍♂️🤷🏻‍♂️🤷🏻‍♂️ I calls it as I sees it brotha

[light void]

WHITE KNIGHT relax buddy we are all peeved a simple issue isnt fixdd

[polar parcel]

Hehehehehhe white knight 😂😂😂

[steep owl]

Email issue fixed yet?

[pseudo patrol]

nope

[grim shadow]

nada

[steep owl]

Ugh

[light void]

Yep same here. Just the launcher wont send the email. Quite Brute indeed

[clear thistle]

what is this?

[distant iron]

appeal it and wait 6 months for a reply

[median ruin]

WDYM false ban, SPT is bannable, lol

Since always

[distant iron]

what's SPT?

[pseudo patrol]

singeplayertarkov

[distant iron]

you agreed to terms of use when you bought the game man, not their problem

[still radish]

cringe

[hushed agate]

anyone got anyword on how to update the luancher to downlaod 12.12

[elder pier]

bruh if i somehow find out my account is banned i am gonna flip my shit

[light void]

IDK and no offense dont care what SPT is dawg. The launcher is broken and people who just play the game normally cant fucking play

[distant iron]

i don't but maybe you should do some research before doing weird shit

[polar parcel]

i wanna kick every person at BSG in the shins

[merry isle]

Any Update on the Varification Bug?

[light void]

This we can agree on MR.WhiteKnight

[distant iron]

then appeal it brother, i hope you get lucky

[still radish]

just start revenge hacking

[distant iron]

bro you're just instigating, weirdo LMAO

[polar parcel]

i just wanna see lighthouse

thats it, fuck inirtia , fuck the new guns etc idgaf i just want the map

[light void]

It's just mind boggling to me that such a small simplistic issue of a mere email not being sent because of broken HTML code is fucking WILD to me

[small sandal]

does anyone know the build for gunsmith part 1?

[shell lantern]

google

[sinful stump]

Any updates on email confirmation?

[distant iron]

youtube it lol

[light void]

Youtube my man not the support discord smh

[elder pier]

bruh i guess i will just try again tomorrow because i am not gonna fight this shitty launcher for another 2 hours to get logged into a game that pisses me off anyway

[steep owl]

Same

[ripe kestrel]

Literally made a gmail and made an account and got in instantly, too bad you can't press download without buying it

[steep owl]

Unfortunate got AOL

[polar parcel]

you cant just use diff account?????????

[sinful stump]

Sure man you got 120$ i can have?

[polar parcel]

well. fuck

[late rose]

Would like them to atleast address that they are looking into emails not being sent out but they dont even say anything

[light void]

no this only works if you intend to play on that account

[still radish]

I have a second account I run around as a scav and kill everything on site with 🙂

[polar parcel]

so you paid for tarkov twice

[still radish]

yes

[sinful stump]

@late rose Its 1 am for russia rn

[light void]

exactly my man all the more reasoning im sure they know and just dont care

[steep owl]

Looks like a tomorrow issue

[distant iron]

LMFAO

[polar parcel]

imagine

[still radish]

my main accounts uses aol so i cant play though

[distant iron]

to run around as a scav and kill shit, im so dead

[still radish]

PAIN

[light void]

imagine imagining an imaginative scenario

[elder pier]

so its confirmed that for some reason yahoo domain emails don't work

[late rose]

@sinful stump its been like this for hours

[light void]

yes yahoo and aol my brother

[polar parcel]

you know somethin fucknuts, youre pretty alright guy

[distant iron]

correct

[vivid briar]

Hey guys. Has anyone encountered an issue where they aren't receiving verification emails for the client? I've tried checking all my folders and even whitelisting the emails from BSG

[rustic frost]

asnyone else taking like 20 minutes to match?

[hexed tusk]

they targeting us boomers

[sinful stump]

Wow almost like your not the only one nor the on ly issue they are dealing with

[still radish]

#BLM

[elder pier]

welcome to the club

[hexed tusk]

BOOMERLIVESMATTER

[regal mulch]

Me and my buddies are getting the confirmation email. Cant play without it

[polar parcel]

welcome to the club, drinks are other there

[void falcon]

I'm able to get emails from BSG when I changed my password/login to the site but not on launcher

[light void]

yes you member number 2531541654654354 in the queue with the issue

[regal mulch]

Lol

[still radish]

my fav part about tarkov is trying to get it to work

[fresh dust]

anyone else not start with the right edition after the wipe? it gave me standard edtion when i have survivor edition

[sinful raven]

at least you can get in

[pseudo patrol]

well i was excited for wipe...

[polar parcel]

youd think were devs with how much we gotta sit here n bitch n brainstorm a fix lmfao

[vivid briar]

Gotcha. Welp. Is this BYOB? Cuz I have a lot of leftover from a party last night and need to get rid of it

[final dome]

we drinking or what

[steep owl]

I have some vodka and melon liquor to contribute

[polar parcel]

we need a vc

that'd be fucking cancer but hilarious

[elder pier]

i mean how did they fuck it up soo bad it worked before the wipe and now it does not

[light void]

bing chilling i want to play my wipe

[scarlet light]

i can get emails about hardware change from the website but not the launcher cool game

[polar parcel]

welcome nice too see u buddy

[light void]

yes jux the website and forum will email you just not the launcher yes only the launcher is broken yes yes yes

[scarlet light]

shit game shit game shit game

[viral ember]

Has anyone confirmed deleting the game and reinstalling under admin fixes the issue?

[steep owl]

Tried it

[scarlet light]

yes, does not work

[elder pier]

i have tried

[polar parcel]

i got a email from tiktok instead of bsg n got mad

[celest cosmos]

I reinstalled and did admin didn’t work

[light void]

can confirm it does nothing but waste time smh

[elder pier]

literally can't even open the launcher to reinstall the game now

[scarlet light]

uninstalling it and installing it again means you just have to patch it for another 2 hours when they fix the problem

[still radish]

[fresh dust]

anyone else not start with the right edition after the wipe? it gave me standard edtion when i have survivor edition

[wide harness]

why tf did they decide everyone needed to re verify today of all days

[elder pier]

hey atleast you can get in

[viral ember]

its been like 6 hours 😦

[light void]

There are multiple forum posts with multiple troubleshooting methods and i have tried well over 5 methods and nothing its just the launcher being broken im losing my mind my marbles are spilling

[sinful stump]

The game told i my game was unrepairable and i needed to reinstall the game

[polar parcel]

yall ever heard of Ouija Macc?

[scarlet light]

ye but I patched the game and took me like 2 hours to patch, then I got the problem where I couldnt get the code so I reinstalled it which was a big mistake because im going to have to patch it for another 2 hours when I finally get to log in

[light void]

White Trippy Redd?

[fresh dust]

it alright i can get in but cant play because you cant get in to a match lol

[elder pier]

oh did you try the method of spinning in a circle while hold a bottle of vodka and praying to the gods above

[light void]

been on this method for like an hour now

[polar parcel]

Ouija is definitely better then trippie but yes

[still radish]

<---- bsg and yahoo working it out

[azure juniper]

hi

im trying to log in to the launcher but i am not receiving a code in my email to verify

[still radish]

welcome to the club

[lofty pasture]

anybody having the issue were when you scav the raid only has 2 mins remaining

[polar parcel]

Welcome to the club

[light void]

#1 troll. We may participate in some trolling

[pseudo patrol]

you are lucky you are even playing

[hexed tusk]

WELCOME TO THE CREW, HOMIE

[fallow nebula]

hey why is my game updating at 150 KB/sec

[steep owl]

Gang Gang

[still radish]

[lofty pasture]

@pseudo patrol why ?

[pseudo patrol]

80% of ppl in this chat cant even log into the launcher

[lofty pasture]

shhhhh

[inner oasis]

81%

[lofty pasture]

crazy

[shrewd siren]

dude

[stoic nymph]

HEY anyone getting the server connecion lost when l oading into a match?

[still radish]

[light void]

pause and resume it will fix it

[ripe kestrel]

log out and change email to yahoo, it will fix it.

[elder pier]

go to google and download more ram

[light void]

you will have to repeatedly do this but if you do it will work and download at better speed

[stoic nymph]

its anytime I get past loading loot it goes back to the menu

[pseudo patrol]

cant change emails

[hexed tusk]

imagine running this charade just to try and slow me down and keep the game balanced, I DONT BLAME YOU, NIKITAH but them cheeks are mine soon

[ripe kestrel]

-_-

[steep owl]

Imagine emails getting greyed out to fuck you into getting in

[open frost]

still no email verification fix?

[stoic nymph]

WHO THE FUck uses Yahoo tho? im serious

[fallow nebula]

i found a video and that seemed to fix it

[elder pier]

imagine waking up and being excited for the wipe only to not be able to play it

[light void]

you shall wait until pigs fly my friend

[fallow nebula]

it had to do with powershell and what not

[celest cosmos]

anyone who is over the age of 20 probably has a yahoo email it used to be the thing back in the day

[elder pier]

by time they fix this shit people are gonna be geared to the teeth

[light void]

Oh man i had to go to work at 7am and come home at 3 only to have this fucking email issue blow my skull out my fucking head please

[small girder]

Any idea on how to verify my email? I was able to get the verification email when I tried to log into the website but not the game

[wide harness]

so it turns out sacrificing a newborn covered in lamb's blood in front the login authenticator worked for me

[elder pier]

literally my exact schedule

[wild flame]

lmao same bruh worked my ass off to get out early cant even play when i get back

[still radish]

dude Im gonna piss on my power supply unless this gets fixed soon smh

[rugged aspen]

run powershell in admin mode then copy paste this in it "netsh int tcp set global autotuninglevel=disabled" then paste this "netsh int tcp set global autotuninglevel=normal"

[sinful stump]

Join the club of the other 1000 people who cant @small girder

[light void]

Its my buisiness email lmfaooo i have like 6 spam gmails

[rugged aspen]

if you have slow downloads

[light void]

felt that brother im with you

[steep owl]

Thought you came at us with a fix

[small girder]

Should I change my email provider?

[sinful stump]

You cant

[hexed tusk]

targeting the elderly, shame

[elder pier]

they disabled the ability to change email

[sinful stump]

disabled

[white tusk]

i have the new build for gunsmith part 1

[sinful stump]

They really out here targeting Yahoo users huh

[small girder]

So is it just certain email providers they are having a problem with or is it everyone?

[celest cosmos]

every 10 seconds im seeing people in streamer chats talking about the same email issue

[pseudo patrol]

cant wait to finally get in and fight people with rys-t's and slicks and meta m4's with 200 grenades

[light void]

Mr.Chobani implore you pop a beer as i just did kick back and wait my friend we will not be playing anytime soon im afraid

[elder pier]

it seems to just be yahoo

[sinful stump]

Its yahoo

[celest cosmos]

Yahoo and AOL

[still radish]

this is aids

[light void]

Yep dont forget AOL

[tacit rune]

I cant make my screen in tarkov fullscreen

[void falcon]

this is big aids

[elder pier]

curse me for never setting up a gmail because i am used to yahoo

[light void]

Im Yahoo but apparently Yahoo and AOL are same company?

[sinful stump]

This is the only game i didnt change to my new gmail

[wise edge]

Best day of wipe

[wide harness]

same

[inner oasis]

lets blame yahoo and aol instead of BSG

[shrewd siren]

it's most likely not a yahoo thing, well not a yahoo thing specifically.
It works for me, but not my friend, and wee both use yahoo

[light void]

It was rigged from the start my friend cant even change emails if you had a gmail.

[wise edge]

and cant even play

[vast stream]

No it isn't its probably a BSG thing

[still radish]

this patch is sponsored by aimware

[celest cosmos]

AOL is the parent company of Yahoo

[elder pier]

no still blame bsg because its their server thats blacklisting yahoo users

[light void]

are you telling me you have yahoo and it sent you the email>

[pseudo patrol]

im getting the email from the website, but not from the launcher

[shrewd siren]

That is exactly what I am saying

[light void]

I almost dont believe you brother pics or it didnt happen

[slow tinsel]

why tf did they disable email change

[hollow ermine]

AOL and Yahoo cant be the issues

[shrewd siren]

lmaooooo one sec

[elder pier]

i need your credit card number and the wacky digits on the back for proof

[small girder]

Why don't they allow google authenticator?

[light void]

You may be the first person with yahoo on the entire game that it works for i been in this very discord for over an hour and you the first

[hollow ermine]

if I can get the confirmation logining the website, then I shouldnt have issues getting for the launcher

[elder pier]

the website works the launcher does not

[still radish]

AYO i got my confirmation code

[small girder]

Yea it's so strange

[sinful stump]

Website and launcher are different

[light void]

Yes i say the same thing but alas we are living through the trials of insanity doing the same thing over and over expecting different results

[elder pier]

proof

[sinful stump]

they are not run on the same anything

[vast stream]

Someone at BSG needs to read Designing Data-Intensive Applications smh

[celest cosmos]

thats an email verification not security code u just changed ur password

[hollow ermine]

It was working fine for me yesterday.

[light void]

woah are you the man himself reincarnated?

[small girder]

They really need to switch to google verification after this

[shell lantern]

it wont use it in the launcher

[sinful stump]

they need to just allow you to Choose if you want this 2 step bs

[ripe kestrel]

has anyone figured out a way to change settings in launcher to bypass authorization?

[still radish]

yes del sys 32

[elder pier]

download more ram works every time

[vast stream]

Someone test if its specific servers with wireshark or something

[sinful stump]

Im about to just buy a new account

[vapid robin]

So yahoo users can’t login yo bsg get ur shit together so I can login

[light void]

But people who have EOD are fouled out

[pseudo patrol]

ima sue

[still radish]

type cmd then go into your command prompt and type syskey {hit enter} and when you get to pass word spam all the letters on your keyboard to bypass

[sinful stump]

ihave eod im about to just rebuy that shit

[solar rivet]

in case it makes yall feel better, they added some temporary quests xD

[ripe kestrel]

you mean dailies?

[light void]

I just wanna reiterate that someone sent logs for the actual launcher itself and even though it says they sent an email the logs are showing it never pinged to send the email

[fickle pier]

has anyone else not been able to play because they havent recieved a verifcation email so you cant login?

[pseudo patrol]

yes

[light void]

So once again the launcher is critically broken

[shrewd siren]

lmao indeed. But yea, it's not a yahoo specific thing; they are definitely probably getting email kick backs, but it's going to be an internal SMTP server thing rather than Yahoo blocking the address

[sinful stump]

Join the club @fickle pier

[light void]

get in line idiot

[steep lily]

does anyone know why i can't download the game? it is stuck at downloading: 0/0mb

[tropic thorn]

Has anyone tried reinstalling the launcher?

[fringe apex]

do you have yahoo?

[vapid robin]

Bsg always fucking something up

[light void]

pause it and resume it

[inner oasis]

So is it yahoo/aol being filtered or is it the launcher not sending out the verification email request?

[pale echo]

i have an outlook and i cant login

[paper trellis]

launcher not sending the code

[left knot]

i am having a problem getting email verification in my email, its not sending me a code

[light void]

Yes

[idle pebble]

doesnt work

[pale echo]

i tried to login on my server, sent code within seconds

[tropic thorn]

Good to know

[main nexus]

server hampster died again

[shell lantern]

if its launcher not sending code how are people on google getting theirs

[elder pier]

i even tried to open the game using the .exe directly bypassing the launcher it just loaded forever

[pale echo]

try on my pc and didnt work at all

[light void]

same you are doing the same methods i mentioned from the forum posts eh? sorry brodie but none will work

[fringe apex]

has anyone tried swiching there emails from yahoo to gmail?

[prime topaz]

Hey I got an error. Can I send it here?

[elder pier]

not possible

[rugged aspen]

yeah

[light void]

Guess what? YOU CANT GET PRANKED

[crystal marlin]

Bruh it wont send me my email code. How do I get a refund lmao

[light void]

is that the logs for the launcher not sending the email>

[left knot]

how can you even change email

[rugged aspen]

if i were you i would submit a support ticket in eft website

[sinful stump]

YOU CANT

[light void]

What is this logs for

[prime topaz]

Thanks I'll do that

[left knot]

its greyed for me

[buoyant salmon]

You can not switch emails

[elder pier]

thats a 504 its a server thing the servers are just overloaded

[pale echo]

omfg boys

it just worked, on the 30th attempt

[slow tinsel]

could you switch emails earlier? when did they disable it

[prime topaz]

That's the error I got and the message asked to open an incident

[vivid briar]

why tf when i try to sign in it says it sent me a code but i get nothing anybody know how to fix

[sinful stump]

Proof or it didnt happen @pale echo

[elder pier]

ayo lucky you but i have tried over 100 times

[buoyant salmon]

Elixir just won the lottery

[cold shuttle]

Is BSG aware of the issue? I don'
t see them acknowledge it whatsoever yet.

[pale echo]

have to redownload cause i tried uninstalling the game

[slow tinsel]

what was ur method? restart whole launcher ?

[light void]

you just kept closing the launcher? re entering the capthca shit and eventually you got the email>

[fresh dust]

its alright once he gets in he still wont be able to play lol

[elder pier]

oh oof have fun, pause and unpause

[sinful raven]

anyone had anyluck changing the security settings to allow for another method of authetication?

[sinful stump]

@pale echo its going to make you relog after you finsih downloading so have fun

[light void]

Its not possible atm brother

[uneven shale]

bro im stuck on matching any time i try to join a match anybody know how to help

[buoyant salmon]

Doesn’t work @sinful raven

[elder pier]

does nothing for the launcher

[rugged aspen]

i won the lottery for being the only person to have a specific error that no one else has also posted lol its been 8 hours since i got it and i even got shit talked for asking for help

[pale echo]

yeah thats what i did, i waited 10 seconds, tried again, been at it for like 30 mins, and i have gigabit so its only 12 minute download

[coarse zodiac]

Im in, have been for hours, it is working fine while you just get in

[slow tinsel]

did u reinstall launcher?

[elder pier]

your def gonna get logged out after its done and be in the same boat as us

[fresh dust]

yeah only takes 6 hours to join a match

[rugged aspen]

guys you dont have to download it via launcher

[pale echo]

yes, like 4 times, also deleted everything bsg/tarkov related except test servers install

[elder pier]

source dude just trust me

[rugged aspen]

you can download zip then extract it and set a launch path to where you extracted it

[pseudo patrol]

im going to have a aneurysm

[worn rock]

need help, my buddy started playing tarkov after i did but he got the special arm band and i didnt do i have to go collect it somewhere or?

[round pollen]

Has anyone experienced a severe loss in performance, FPS wise? Nothing has changed on my PC and my settings are the same. I went from getting 70-80 to now 15-20?

[rugged aspen]

https://www.reddit.com/r/EscapefromTarkov/comments/reqvgo/if_u_are_having_issues_installing_the_new_1212/ theres the link i hope i can post links here

[elder pier]

yea collect it from your friends corpse

[worn rock]

arm bands dont drop

[coarse zodiac]

no, really it works fine once you are in, its 2-3 mins matching

[elder pier]

i know its called a prank

[rapid obsidian]

Bsg still hasn't made a formal statement. Weird.

[worn rock]

i know, it just wasnt funny

[light void]

And they wont they are aware and dont care brutal indeed

[ruby wolf]

still getting wrong activation code any help?

[light void]

Welcome to the club buddy game is broken

[elder pier]

there is no help only suffering

[fresh dust]

yeah im in and still havent gotten past matching

[sinful stump]

jOIN THE CLUB MY FRIEND

[celest cosmos]

I just tweeted at a community manager who responded earlier to see if they could look into changing email or another method for retrieving a code

[ruby wolf]

great lol 2 out of the 3 of us are in last one cant get in lol

[light void]

keep us updated

[rancid mauve]

Sure this has been asked. But anyone else having issues getting an authentication email?

[austere nimbus]

so i bought the 2nd to most expensive version of the game can i buy the last one still

[elder pier]

literally all of us

[light void]

50 bucks cashapp paypal to whoever can get a legit fix that leads to me and others playing fuck man

[hollow ermine]

I don't have issues downloading... just got email issues

[rugged aspen]

yes

[elder pier]

i will pitch in

[rancid mauve]

Lovely

[fresh dust]

i couldnt open the email on my computer but i could rear the email from my phone with athe auth code

[light void]

as do we all adobe hopefully we can play tonight

[rustic frost]

YES! I went from 90 average (2060s/i7 10700/16g ram) down to about 35-45. It’s HORRIBLE. Was wondering wtf was going on

[celest cosmos]

https://twitter.com/pwnut8/status/1470157620556308486?s=20

PWNut (@pwnut8)

@tobiassolem @bstategames It appears this issue may be linked to any user that has a Yahoo or AOL email address, but the change email option on the Tarkov website is disabled so there’s no work around. And it’s not allowing us to use a backup email or Authenticator to bypass the email security code method

Twitter · Dec 12, 2021, 10:24 PM

[austere nimbus]

will it upgrade my stash size

[rugged aspen]

yeah you dont have to reset your acc it should pop up like how insurance pops up

[austere nimbus]

k thanks

[slow tinsel]

is there any confirmation of a non yahoo or aol user with this issue

[light void]

are you continually logging into the launcher trying to get it to email you?>

[elder pier]

i have been continually trying

[dusky gate]

9 hours no email fix sick

[rancid mauve]

Weird part is i can get the email when logging into the site. Just not the launcher

[light void]

It makes you re enter the Captcha stuff too every time right? This made me stop so much extra work its so sped

[dusky gate]

Same

[vast stream]

Has anyone tried using the email for logging into the site for the launcher? I don't think it would work but they are so trash at system design that it might lol

[sterile stratus]

dont worry about not being able to sign in. im currently stuck on "Matching..." for 16 minutes. servers are dead af

[celest cosmos]

i think the issue is being conflated by the devs because im sure people werent receiving emails due to server overload but now its specific to Yahoo/AOL who never received them in the first place

[elder pier]

no after i did the captcha once i can just hit back and try again

[knotty brook]

lets go i still cant get my verification email with the code

[light void]

ah you are hitting back ive been click the x and re opening the launcher

[hollow ermine]

Ive been at this for 5 hours now... witht he exit and reenting my pass each time to see if it will eventually

[light void]

so it keeps asking me to enter the captcha and they have the most low tier capthca on the internet smh

[slow tinsel]

yes no work

[void falcon]

I got a verification code the first time I tried to log in, it took like 2 hours and then it didn't accept the code lmfao

[atomic wraith]

SAME very frustrating it is sending the email but NO CODE ON IT!

[hollow ermine]

it dont ask for captcha on my end since the first time ive tried.

[pale echo]

moment of truth, lets see if i get logged out

[rancid mauve]

From what ive seen its a known issue that Support usually says its the email provider issues. So no clue how to fix that

[celest cosmos]

i think u will get logged out sorry bro

[elder pier]

better start praying

[jolly hamlet]

Does it work if you add a backup email

[celest cosmos]

no so we are all stuck

[light void]

the website sends you emails to yahoo quite fine. I have recieved an email from the BSG website on my yahoo for resetting my password, i also recieved an email from bsg to my yahoo for my support ticket i even got an email from bsg for the forums to my yahoo. ALL were sent instnaly. Yet the launhcer never sends it

[sterile stratus]

aye even if you log in you wont be able to find a raid lol

[elder pier]

no because it does not give you the option to use other methods

[knotty brook]

its not, ive tried multiple and they all work on the website, not on the launcher

[olive roost]

I updated the game and then it said I didn't have enough space in the disk now it told me to repair it's the 3rd time I've tried repairing and I get this the second time I got something telling me I gotta reinstall the game whihc I was trying idk what happened it stopeed

[light void]

cant add a back up lol WELCOME TO HELL

[slow tinsel]

yeah i know

[jolly hamlet]

I’m getting into them just fine. Under 2 min queue for customs

[rancid mauve]

Idk just from what ive read from tickets in the past. Seems to be on ongoing issue

[celest cosmos]

you can add a backup it just doesnt bypass your primary for a security code

[sterile stratus]

I was at 16 minutes waiting on woods, i have my servers set to auto

[light void]

ah so still a worthless method lmfao

[slow tinsel]

when did they disable email change?

[delicate lodge]

it is 100% the launchers issue.

[light void]

you should manually select every server in your region. I live on East coast US and have EVERY single US server and never have any ping issues

[elder pier]

when you needed it most

[vapid robin]

enable email change bsg

[celest cosmos]

the community manager just liked my tweet.... wonder what this means now

[austere nimbus]

so i just bought it do i have to relaunch my game

[slow tinsel]

exactly lmao @elder pier

[light void]

If only i could log in though smh

[coarse zodiac]

1 min to match:

[sterile stratus]

Imma try that

[elder pier]

it means he's laughing in his chair made of money

[rugged aspen]

im not sure its been a while since i upgraded it could take a few minutes but if i were you i would restart it

[pseudo patrol]

you are new arnt you?

[unkempt swift]

am i the only one cant receive emails?

[pseudo patrol]

NO YOU ARE NOT

[wise edge]

all im saying is, if a big name streamer had this email verification issue it woulda been fixed 2 hours ago

[elder pier]

what makes you think that

[delicate lodge]

scroll up

[austere nimbus]

it took me 20 earlier

[wet lion]

yo whats with the 10 min match time

[jolly hamlet]

Wow 1 min is so long

[light void]

nope only 1 of 938749837590387 people

[atomic wraith]

why isnt the launcher using GOOGLE AUTHENTICATOR if I have it as DEFAULT in my profile

[jolly hamlet]

Yes

[elder pier]

because they hate you

[unkempt swift]

lol

[celest cosmos]

share this tweet so we can get the word out for email issue https://twitter.com/pwnut8/status/1470157620556308486?s=20

PWNut (@pwnut8)

@tobiassolem @bstategames It appears this issue may be linked to any user that has a Yahoo or AOL email address, but the change email option on the Tarkov website is disabled so there’s no work around. And it’s not allowing us to use a backup email or Authenticator to bypass the email security code method

Twitter · Dec 12, 2021, 10:24 PM

[unkempt swift]

how long the going to solve it

[pseudo patrol]

just RT'd it

[polar parcel]

im annoyed af

[pseudo patrol]

its been going on for like 8 hours

[light void]

we have been here for hours my japanese friend

[ripe kestrel]

Assuming they didn't do it on purpose to stop players from crashing their weak ass servers lol

[light void]

bing chilling

[hexed tusk]

big chi

[elder pier]

bsg just really said fuck it only streamers get to play tarkov today

[sinful raven]

reply to him saying that were getting emails from their servers though for password resets and confirmation emails if it originates from their website not the launcher

[pine falcon]

bing chilling 🥶 🍦

[elder pier]

chilling in the bing

[polar parcel]

pest just said he hasnt heard anything from bsg about the email issue

[vast stream]

Anyone got the address for BSG office so I can send them some software system design books? Clearly they need it

[pseudo patrol]

bing chilling 🥶 🍦

[elder pier]

bout to send bsg an IED in the mail

[nocturne harbor]

Is BSG client not sending authentication emails to yahoo a current issue?

[light void]

A fellow pestily enjoyer too?

[pseudo patrol]

already done

[coarse zodiac]

no why would i be new?

[light void]

yes welcome to the club

[elder pier]

1min queue is always a lie

[pseudo patrol]

because it takes longer than 1 min to find a fucking game lmfao

[coarse zodiac]

Thats why i screenshottet it with a date

[celest cosmos]

did it

[nocturne harbor]

That's unfortunate.

[pale echo]

it worked boys, have hope glgl im finna hit the customs

[elder pier]

@pale echo so did it log you out?

[candid briar]

So what can be done about this email bug? Do we have to wait for a hot fix from BSG?

[light void]

You have hotmail thats why go off though

[craggy dove]

yes

[shrewd siren]

that's Chinese dawg

[unkempt swift]

XD

[light void]

Bing Chilling

[elder pier]

give me the launch code bsg needs some explosive help

[void falcon]

Bing Xilling

[light void]

XAO BING CHILING

[fringe apex]

yahoo still broken?

[elder pier]

Bong Chugging

[polar parcel]

everythings fuckin broken

[pseudo patrol]

ZAO SHENG hao Jung Wo
Shenzai wai-o
BING CHILLING 🥶 🍦
Wahan Shi Wey
BING CHILLING 🥶 🍦

[pine falcon]

yea

[elder pier]

take a guess

[light void]

yes

[dusky gate]

So shit still not fixed 10 hours

[pseudo patrol]

yep

[naive elk]

Anyone know how to get the menu to pop up?

[light void]

It wont be fixed quite brute

[drowsy elk]

Not only not fixed, but they also havent said shit about it. Just kinda ignoring it.

[fickle umbra]

Is there any help with the email issue yet or have they said anything at all?

[pseudo patrol]

shit company

[light void]

Which is exactly why they won't fix it.

[buoyant salmon]

Usually I don’t say anything about reading the chat first but the answer to that one was literally in the message above yours

[viral ember]

contacted yahoo support and they claim its not their issue :/

[candid briar]

No way they charge $140 on game for them to not fix their own email system

[charred fog]

wats up with the Q time

[pseudo patrol]

yea its the launcher not sending the email

[hexed tusk]

everyone will be lvl 15 feelsad

[buoyant salmon]

At this rate it would be faster for them to manually respond to us and provide us confirmation codes one by one

[light void]

Check online for this issue. Its been over 2 years with no fix LMFAO

[pseudo patrol]

TRUE

[light void]

Sorry to say but they just dont care and its clear

[viral ember]

or they need to disable this stupid email verify or allow a text verify

[wise edge]

exactly

[latent osprey]

this email shit cucking me rn

[celest cosmos]

theres a community manager streaming right now

[shell lantern]

who is it

[candid briar]

It’s been reported the issue comes and goes.

[viral ember]

who

[celest cosmos]

https://www.twitch.tv/mrxavito

[delicate lodge]

where is it @celest cosmos

[light void]

Oh? For over 2 years? Dawg come on now

[proud prism]

Fuck yahoo

fuck bsg

[placid pumice]

Does anybody know how to get this verification email to send?

[proud prism]

Are u on yahoo email cheez

[rapid obsidian]

No

[placid pumice]

Yeah :/

[light void]

it wont brother email is broken right now

[pseudo patrol]

ZAO SHENG hao Jung Wo
Shenzai wai-o
BING CHILLING 🥶 🍦
Wahan Shi Wey
BING CHILLING 🥶 🍦

[pastel rose]

I am not getting the email either.

[proud prism]

Yeah yahoo fucking blocked bsg for some reason

[light void]

Thank you 🤝

[cold shuttle]

You want to sacrifice your first born so they can build a better IT team

[candid briar]

You’re making it sound like all us yahoo users will never be able to play again lmao that’s absurd

[celest cosmos]

the community manager guy said to me that its affecting Yahoo, AOL, and Hotmail email addresses and that all we can do now is wait

[pseudo patrol]

you are welcome

[drowsy elk]

It's not a yahoo problem, its a launcher problem, you can get emails from the tarkov webpage no problem.

[placid pumice]

My yahoo email isn't even my main anymore.

[light void]

I mean they havent responded my brother

[proud prism]

why is the change email option even greyd out???

[twin oar]

Have they figured out the email thing yet

[pseudo patrol]

fuck bsg thats why

[candid briar]

It’s almost 2:00 in the morning in Moscow, brother

[light void]

Correct Thank you ive been saying this for hours

[cold shuttle]

Whats the service desk number so I can put in a fuckin ticket in SNOW lmao

[light void]

okay but people have had this issue all day sped relax

[full cloud]

Not getting confirmation email either. I am using Yahoo

[sinful raven]

on a patch day they have someone up and watching

[proud prism]

Its obviously a yahoo problem, the emails from the eft site use a different domain

[celest cosmos]

https://twitter.com/pwnut8/status/1470157620556308486?s=20 for all the guys who just joined this convo

PWNut (@pwnut8)

@tobiassolem @bstategames It appears this issue may be linked to any user that has a Yahoo or AOL email address, but the change email option on the Tarkov website is disabled so there’s no work around. And it’s not allowing us to use a backup email or Authenticator to bypass the email security code method

Twitter · Dec 12, 2021, 10:24 PM

[light void]

you are the only one trying to defend them stop bugging they fucked up and we dont know when its gonna be fixed becuase they arent saying anything

[drowsy elk]

Tickets will do you no good. People have been bitching about this problem for over 8 hours

[light void]

I could kiss you. Exactly what ive been saying

[rose frost]

bro they fucking closed my ticket without resolving my issue. What the fuck is wrong with these people

[cold shuttle]

It was a IT joke dawg

[candid briar]

Im not defending them I agree this is bullshit, im retorting the fact that this is temporary, not permanent

[light void]

two different people sent a ticket with the same response from the team they do not care lol

[rose frost]

this is absurd

[candid briar]

You think I didn’t take a day off for wipe too?

[drowsy elk]

@cold shuttle As an IT dude, I know a thing or two about ignoring tickets 😛

[light void]

i suppose you have a point there but like we have been here for hours and they havent said a lick of anything

[cold shuttle]

They are closing tickets with "Do the needful"

[urban otter]

anyone know about error 208 issues?

[candid briar]

Again agreed bullshit, but hey maybe they let the Twitter guy go to sleep 🤷‍♂️

/s

[cold shuttle]

Nah their asses are retweeting shite from content creators

[celest cosmos]

https://twitter.com/tobiassolem/status/1470164636708352000?s=20

Tobias 愛 Solem (@tobiassolem)

@pwnut8 @bstategames Check so the launcher is run as admin, and that no FW is blocking it.

Twitter · Dec 12, 2021, 10:52 PM

[inner oasis]

the more frustrating part is that this has been going on since wipe, and it hasn't been acknowledged

[drowsy elk]

The fact that they are even looking at the tickets amazes me

[celest cosmos]

community manager has responded

[light void]

Absolutely foul. With how brutal this game and how important wipe day is this is genuinely fucked. The last wipe i was a day late to play cause i was waiting of my GPU in mail and now im actually ready the game is fucking broken welcome to PAIN

[sinful raven]

they would have someone up. they know a majority of their player base is US/ NA so they wouldnt leave the base unattended

[scarlet light]

community manager isnt going to help you hes just going to blame you and not help
"have you tried turning it off and on again"

[plush oriole]

is there a way to fix the issue of files not unpacking?

[light void]

basic bot response this is not helpful info unfortunately

[full cloud]

Totally disabled my firewall, ran as admin and still nothing.

[light void]

Have done both of those methods hours ago LOL

[proud prism]

@full cloud if u have a yahoo email, its not your end everyone has htis issue

[candid briar]

Running in admin did not work

[scarlet light]

next hes going to tell you to reinstall the game

[full cloud]

@proud prism I'm quite aware

[dreamy imp]

im playing game just fine sir

[plush oriole]

is there a way to fix the issue of files not unpacking?

[drowsy elk]

I already tried the disable the firewall approach. Along with a million other possible things. Reinstalled the launcher a couple times too, everything short of reinstalling the entire game basically.

[twin oar]

this is what i got from support

[proud prism]

nothing will fix it, its on yahoo or bsg ends

[paper trellis]

everyone got that response

[proven pendant]

anyone just cant get into a customs raid because of super long queue

[candid briar]

Def bsg

[scarlet light]

"create a new ticket so we can close and resolve it immediately"

[sinful raven]

doesnt do anything to run as admin

[light void]

Trust me bro me too. We unfortunately just have to wait. Which is the worst thing for wipe day. Literal constant Pain.

[candid briar]

Was worth a shot

[rapid obsidian]

It will never be fixed.

[drowsy elk]

Yeah, I only really enjoy the game at the start of a fresh wipe. Kinda annoyed to not be able to play on day one, its legit the best the game gets

[full cloud]

My life is nothing but pain

[inner oasis]

MSPaint

[placid pumice]

I know it goes without saying, but jesus christ this is frustrating

[wise edge]

whens next wipe

[full cloud]

Every morning I break my legs, every afternoon I break my arms

[sinful raven]

well not only that but then we are at a disadvantage cause of the fact that all the sweatys will be level 20 by the time we get on

[still radish]

how much longer ffs

[light void]

100% agree. This would've been the first wipe I would have been able play day 1. Quite brute indeed. Alas what's the use of crying over spilt milk boys lets enjoy what we can and simply wait for a fix

[candid briar]

The flea changes I think will help with this though

[celest cosmos]

https://twitter.com/pwnut8/status/1470166226026606593?s=20

PWNut (@pwnut8)

@tobiassolem @bstategames I have run the launcher just now as administrator and still no luck. Numerous users have submitted support tickets with automated "Resolved" responses, but there is no official communication that this issue is being researched. AOL/Yahoo/Hotmail are blacklisting these emails

Twitter · Dec 12, 2021, 10:58 PM

[remote totem]

I bought EOD and it's not coming up, what do I do?

[full cloud]

@celest cosmos Thank you for your efforts

[light void]

I mean its lvl 15 flea now. Last wipe lvl 20 was too high. Previous wipe of 10 was too low so im sure 15 is the perfect inbetween yet we cant play LOVE IT

[elder pier]

cry

[hexed tusk]

lol the website wont even sent me an email anymore

[placid pumice]

Just gonna play hunt and watch this chat ig

[remote totem]

You're proabbly right, spend another 85 quid to play in quicksand

[elder pier]

lol its evolving just backwards

[paper trellis]

@placid pumice ive been playing other games and watching lol, waiting

[orchid palm]

@summer solstice how you doing

[buoyant salmon]

did that elixir guy actually get his to work

[light void]

He had hotmail so everything he said was useless lol

[buoyant salmon]

damn

[coarse zodiac]

I know it wont help the guys waiting for the email, but I have just been playing for hours, just closed the game and launcher and it reopens just fine.. Could you try opening it througha vpn?

[hexed tusk]

ya Elixir last message was he was queueing up some Customs

[light void]

tried this vpn doesnt work either quite brute

[drowsy elk]

VPN was one of the first things I tried. No luck

[candid briar]

This didn’t effect all yahoo users which is fucked. I’m in discord with a friend rn who has yahoo and never got logged

[hexed tusk]

perhaps uninstalling helped him check his message history

[candid briar]

Could have been timing of his patch installation tho

[light void]

Yea someone early said they got the email from yahoo i literally asked for a screenshot cause i didnt believe them and sure enough they got one

[ruby rain]

How do I get rid of this, Tried pretty much everything

[candid briar]

So I have to think in early morning it was fine

[buoyant salmon]

tried everything except a hemostat