community-support

[little aspen]

@slim spruce any follow up to my low connection quality issue?

[slim spruce]

No

[little aspen]

so what, i just get ethernet?

[split fiber]

im havin same problem

I tried diffrent browsers and devices but still stuck loadin

[mighty marsh]

i cant load into a raid at all

after creating loop poles i get "sever connection lost"

[vivid briar]

you have the exact same issue as me

the second it reaches loading loot pools 76% it kicks me for connection lost

[mighty marsh]

same, havn't played in 2 days

[normal surge]

same

[vivid briar]

started happening 3 days ago havent been able to play since

[neat bloom]

hey guys, need some help with deinstalling the tournament client from eft

[slim spruce]

What is that?

[grand ivy]

Hi Marius 🙂

[neat bloom]

hey ho

[slim spruce]

@neat bloomDoes that file exist in that directory?

[neat bloom]

the complete folder is missing

[slim spruce]

Then the game is uninstalled. To remove that entry you will need to delete the registry entry for that game.

With ccleaner it's easy

If you have that program.

[neat bloom]

sure, have it

[slim spruce]

Go to tools > uninstall > click that game and then go to "delete" and the entry is gone.

[neat bloom]

done

[slim spruce]

👍

[mighty marsh]

@slim spruce any way to fix server connection lost issues? tried most of the solutions but nothing works

me and my friend all play on the same server and they are able to play and connect

[slim spruce]

I don't know, if you've tried almost all the common things. We'll have to wait for news.

[mighty marsh]

okay sound good then

[vivid briar]

its their problem not ours we will have to wait untill they fix it :I

[mighty marsh]

ahh okay then : )

[normal surge]

guess ill wait too

[grand ivy]

not playing on 130 ping servers also helps

[vivid briar]

ah yes playing on a server that is less than 100 miles away from me in real life with a ping of 12 is the reason why i always get disconnected at creating loot pools 76% without fail. nice!

[grand ivy]

solved

[lyric gale]

hey, im trying to buy the game but for some reason any "escapefromtarkov.com" website loads infinitely or gives me a 403 error, ive never played the game before and was just going on the website to see if i could buy it. anyone else have the same problem or know how to fix?

[slim spruce]

403 means your IP is banned from the website

If you're on a VPN try disabling it.

It could be banned for an hour or a day, depending on if you spammed requests

[lyric gale]

how could i submit a ticket to get it double checked? i literally have not visited the website before @slim spruce

[slim spruce]

You could contact [e-mail]

[timid mulch]

any1 got any idea about why it is taking years to load into menu after a raid is finished
do i need to clear cache or something?

[slim spruce]

Try clearing the launcher cache and also try clearing shader cache. Nvidia control panel > manage 3d settings > scroll to shader cache and turn it off. Reboot. Then enable it again, and run the game.

[timid mulch]

alright ill try this

[lyric gale]

thanks, have done

[patent idol]

Is anyone having the "Object reference not set to an instance of an object" when trying to do the update?

[gaunt violet]

hey

i need some help here with the game launcher

eveytime i try to log in i get this message , i didnt even download the game yet

is there possibility way to fix it cuz i tried hard

[dry kettle]

Yo wtf goin on here?

[lone pine]

imagine not losing connection every time u load into a raid

[slim spruce]

I'd force close that app in task manager

try again

[light monolith]

anybody know how to fix? it stays like this forever

[abstract flicker]

is the shorline event over ???

[vivid briar]

is the website not loading for anyone else?

[slim spruce]

This is happening to a lot of people and we don't have much info on any updates for the problem.

Try cellular on your phone or with a VPN.

[light monolith]

ok

[silver wagon]

Hi, not sure if this is the right place for this, but I've been contacted by an account on Instagram, trying to sell me cheating software (walls) I have blocked, and have screenshots, is there anything bsg can do or is it out of their control??

[viral granite]

You'll have to notify instagram about that

[silver wagon]

Thanks, I've reported them on Instagram, though the report system there isn't brilliant 😅 best I could do was spam?

[viral granite]

Yeah they do it on discord aswell, its hell

[vivid briar]

Hello I keep trying to buy the Edge Of Darkness version of tarkov however I keep getting an error can anyone help

Error: 3032

[slim spruce]

Xsolla Error 3032 means your payment method is blocked. Ever did a forced charge back?

[vivid briar]

No, my friend has tried his card and paypal also, he bought the game yesterday and worked for him however it's not working on my account at all?

[slim spruce]

The only way to fix this error is to contact xsolla support: https://help.xsolla.com/i-cant-make-a-payment/most-common-error-codes#forms

[vivid briar]

I have contacted them however they haven't replied... do you have any idea how long it takes or is there any other way to buy the game?

I bought the game through gta i think or something like that?

[slim spruce]

If you can't buy with paypal or xsolla you have to contact their support and wait.

[vivid briar]

fair enough, could it be because i bought through GtwoA tho?

it censors the 2 idk why

[slim spruce]

You purchased tarkov on that website?

[vivid briar]

Yeah I was told to

[slim spruce]

Purchasing tarkov on anywhere but the official website can lead to issues like buying a trial key by reasons of scam or even getting your game deactivated if you bought a stolen key.

Please only buy on the official website.

[vivid briar]

So I would have to rebuy the game on battlestate essentially?

[slim spruce]

I don't see how buying on that 3rd party website would get your payment method flagged on xsolla.

[vivid briar]

Yeah I am confused also, as I said even my friend tried it and it didn't work but it did work on his account yesterday, anyway ill see if xsolla reply

[ornate turtle]

Hey! Do you guys got a good recommendation for settings in game to get the best look + performance?

[sterile harbor]

first game of the day and got dissconnected when I just started the round and there was a pmc right infront of me
can bsg fix the servers?

[placid mural]

Hi! So I'm trying to get to the main Tarkov website and I can't seem to get it to load. I've tried different browsers (chrome/firefox/edge), incognito/private mode, and disabled adblockers but no luck. I've also tried using my phone, off the wifi, but still no luck. All I get is a black screen with text like "loaderC3" and "loaderE" on top of each other. Any help would be greatly appreciated.

[frozen forum]

Try to use Googles or Cloudflares DNS or use a VPN, most likely a regional or IP range issue

[sterile harbor]

why do I have ping problem now even when I have 0 internet issues doing any other thing

the game doesn't even let me play now cool

[frozen forum]

Try to select other servers with the best ping

[sterile harbor]

still 300ping when I join a game

is this page a troll or sth?

[sterile harbor]

I already did

[fallow nebula]

alright so my game crashes now when I try to load into woods because it maxes out my disk

the game doesn't produce an error log for some fucking reason and it makes no sense

[slim spruce]

disk as in C disc activity or Ram?

[slim spruce]

If C, you might should move the page file to another drive that is an SSD

[reef mist]

Is the reshala shoreline event still going?

[vivid briar]

anyone good with tech suppoet I keep getting instalation failed on the BSG launcher

EVENT IS OVER

[bitter igloo]

.

[still bluff]

Maybe pin it?

Not that anyone will look though

[viral abyss]

where can i go to report intentional team kills?

[dry kettle]

u got it clipped?

[timid knot]

can we please fix anything found in raid status instantly being non found in raid status when it goes into your secure container out of raid ? , i had 4 cms found in raid and 2 slots free in my secure container and one of them went into my container , then instantly lost its found in raid status , it should be non found in raid if you bring it into a raid

[bitter igloo]

#discord-mod-mail - please take the time to actually read the guidelines before making a ticket

[timid knot]

theres no game support on tarkov website

and no questions pertaining towards what im concerned about

[bitter igloo]

what?

[timid knot]

where is the game support on tarkov ?

[somber moss]

I really loved the event

[bitter igloo]

Only bug reports

[somber moss]

are we gonna get more 100% chance to spawn bosses in the future?

[bitter igloo]

but you'd have to provide more context because sounds like you're not understanding how FIR status works rather than an actual bug

[bitter igloo]

No clue, no one knows but probability is high

[somber moss]

this was by far the most fun I've had with the game in all my hours in it

[viral abyss]

its good the dude got banned

[bitter igloo]

👍

[timid knot]

no reshala what im trying to say is the fact that im out of raid , i have found in raid status on my stuff , and simply moving an item to secure container while on the inventory screen makes it non found in raid

that literally doesnt make sense because i havent taken it back in raid

[bitter igloo]

Do you have any evidence of this?

It's very possible you got a ran through status which made all your items not FIR

or died which would do the same, not enough context/evidence to really say exactly

[timid knot]

maybe it was just a one time bug , cant recreate it

[thick notch]

whats up with the scavs/bosses firing double bullets thing? Its happened to me a lot and I just died to it again where I get shot once and die and the end screen says I took 2 or 3 bullets instead of one. Is this like a known bug that bsg is going to fix?

[daring adder]

GUYS DORM 203 KEY DOES NOT OPEN ROOM 214 for proper task what should i do ??

sry caps

[shut swift]

Get key 214?

[daring adder]

lol im dumb

[bitter igloo]

not a bug

can either be shrapnel/ricochet

or even shared blunt

[solar wasp]

Event is over?

[cobalt stump]

anyone know why when i bought EOD it stills says im standard, i know it takes a bit to process but i bought that shit like 20 hours ago and it still hasnt given anything and the purchase went through and charged

[keen crown]

when i bought mine it changed immediately, are you in the US?

[bitter igloo]

Do you have a receipt of your purchase?

don't send it here just verifying

[cobalt stump]

i have the amazon email saying i purchased it the xsolla stuff and yes im in the US

@bitter igloo

[vivid briar]

have you guys noticed something weird? I have this skier quest now with the flash drive and I havent found one in over 2 months now. - the weirdest part is when you go to fence, he will keep stocking up with flashdrivers. what the fk should I do?

[frozen forum]

The best places to find them is in safes, drawers and caches. Or you craft them, which makes them FIR, but I highly doubt you've Intelligence Center on lvl 2 😄

[vivid briar]

I doing customs. But it's all dried out, even when I'm the first there.

[split arrow]

idk why but no1 loots crackhouse on eu servers

[wintry rapids]

when are we going to be allowed to change email on our account again

[vivid briar]

I allways die in crackhouse in EU

[split arrow]

have you been killed by VirginLootLord or Mpampinos420?

[bitter igloo]

What??

Did you try to buy it through a third party vendor?

[cobalt stump]

i bought it from the escape from tarkov website with amazon pay

[bitter igloo]

Ah - try checking your profile at the bottom of the webpage

It should show two purchases (or one but think you said you're upgrading)

[cobalt stump]

yeah i am upgrading but whenever i check thst it only shows my standard edition purchase

i’ll check again once i’m back from doctors

[quartz sedge]

Anyone know why it's taking forever for me during "loading loot"? Was working fine a few days ago

I don't even spawn, just 10 minutes of loading and then fails

[quartz sedge]

Damnit... my scav is still in the raid and i can't reconnect, the load failed twice, and i get a penalty

[wraith fiber]

Question regarding party and Server list, if i select servers A,B,C and my buddy has only Server B, when im the party leader will it queue us for My server list or only B?

[spice quartz]

is the event still going?

[vivid briar]

it queues for whatever the party leader has. it ignores all other servers.
It will pick best avg ping for your group but the selection is from the party leaders list of servers

[frozen forum]

No

[final moon]

does anyone know why i cant put the split handguard on the rsass

like this ^^^

[vivid briar]

dont

[final moon]

what? @vivid briar

ai?

[vivid briar]

Why

[dry kettle]

It’s the handguard that’s blocking it

[final moon]

this server is fucked

[little fractal]

Guys I need ur help

guys cmon I have a serious problem can you please help me I would apreciate it so much

[loud moss]

maybe say what your problem is instead of just expecting someone to magically know what's wrong

[little fractal]

First of all I need someone whos listening before I can tell my problem but thank you so much that you will maybe help me

this stupid mf is my problem if I try to install tarkov this automatically pops in the bsg launcher files and bc of that I cant install tarkov and the error 104005 occurs

@loud moss

[slim spruce]

What is the text of the error you get? Also, that file is just space that is reserved for the game files.

[little fractal]

its on german ... but I put the language on english

[slim spruce]

Is it "could not find a part of the path" ?

[little fractal]

the download process cant go on bc of that

[slim spruce]

Are you running the launcher as admin?

[little fractal]

No

[slim spruce]

You may need to disable your antivirus and run the game as admin.

Windows defender is bad for doing this.

[little fractal]

let me try

[little fractal]

nope, didnt changed anything sadly

[slim spruce]

This problem is caused by an antivirus scanning the file at the same time as the launcher is trying to use it.

[slim spruce]

With windows defender you may have to turn it all the way off.

[little fractal]

but like I cant even choose a path where I want to put eft in

it says this then

[slim spruce]

Are you trying to install with the install button or "choose an existing...."

[little fractal]

there is only install button

[slim spruce]

The second error only appears when you choose the wrong folder when selecting an existing install

[little fractal]

oh yeah thats what I did

so I turned everything off on defender what now?

[slim spruce]

Do you currently have the game files extracted to a folder or is it installed somewhere at the current time?

Or just the launcher?

[little fractal]

what do you mean with extracted?

[slim spruce]

If you were trying to manually install. I assume you haven't done that.

[little fractal]

I was trying to install it in an empty "Escape from tarkov" folder

[slim spruce]

Ok, try again now that everything is off, and make sure that folder is empty.

[little fractal]

still...

[slim spruce]

That is good, there is a solution to this.

[little fractal]

which?

[slim spruce]

There's a powershell command you can run that could help but first make sure you're running the launcher as admin.

[little fractal]

ok ok

ok runned as admin now

[slim spruce]

See if it allows it to install now.

[little fractal]

Yeah it does but like howww we tried that the whole time and now it works

[slim spruce]

Ok great. The antivirus was blocking it and then your windows was blocking the download because of a rights issue.

[little fractal]

but after it didnt worked at first I turned defender back on

[slim spruce]

Only turn it back on after it's done installing.

Then you can turn it back on.

[little fractal]

but why is it working while I have defender on

I dont know what changed

[slim spruce]

You could add the game and launcher folders as an exclusion to windows defender and then you can leave it on.

[little fractal]

ooh ok

[little fractal]

btw I have another question

wait actually nvm

[slim spruce]

yeah?

[little fractal]

is it normal that it doesnt download at highest speed or do they have their own download servers?

usually I download with 20 mb/s but now I only download with 6-7 mb/s

[slim spruce]

It depends on the strain of the servers at the current time. It could increase in speed later.

[little fractal]

oh ok. Dude I really have to thank you. After the download I restart my pc so everything will work better. Thanks so much man

[slim spruce]

👍

[candid eagle]

can anyone help me im having server ping problems idk if anyone has had this problem before but basically i get 300 ping no matter what servers i change too. and i do have auto select off

[serene mason]

just bought this game and i keep disconnecting from the server. Ive tried updating my game driver, changing my IPV to version 4 instead of 6, turing off/ on my VPN, changing servers, doing a integrity check etc. any more suggestions or help would be great thanks

[slim spruce]

We don't have any official statements on the issue at the moment.

[wraith fiber]

Q: regarding Reserve D-2 extract, once people exit it once (same raid), is it still active extract for all players who has it in their extract point ?

[slim spruce]

It should be.

[silk wave]

hey my friend is having a bug where the items are showing different textures over them in the stash so like his cpu fan looks like an M4A1 but only takes up the space of the cpu fan and is a cpu fan

and how do i bug report this and what do we do????

and he integrity checked?

[vivid briar]

make sure he restarts his pc too

[silk wave]

ok thx

[slim spruce]

To fix icon bugs clear your game cache in the Launcher. Click on your name at the top right > clear cache. It will not tell you it did it with a popup or something.

[earnest mist]

Please help!

My traders all say i have 0 money, although I have each of their respective money in my stash and it appears top right.

I just cannot buy anything

[slim spruce]

Have you clicked the check box in the blue bar at the bottom of the trade screen?

[earnest mist]

Yes sir, gonna verify files and return here. I hadnt tried this yet

Also the xp from my last mission didnt count, and I’m continuously being disconnected from servers. Although my discord stream and nothing loses connection.

I’ll reply here if the verify/ system restarts dont work

[open token]

if anyone can help me please. the game keep disconnecting me because of problems with connections with anti cheat i tried to reinstall the game but that didn't help and now i can't play the game at all.

[slim spruce]

What's the errors you see?

[open token]

It's something like anti cheat disconnected or something

[slim spruce]

When did this start?

[open token]

i hadn't played the game for sometime and around 5 or 6 days ago i tried playing and it happened

[slim spruce]

Can you disable any antivirus/firewalls you have and try again?

restart launcher

Also disable windows defender

[vivid briar]

I know yall get about a thousand of these questions a day, but is there really any way to increase FPS or is the optimization just borked?

I'm currently running
I9 10850k
RX 5600xt
16gb ram ddr4 @ 3200
1080p 144hz monitor
Plus a 1440p 144hz I use only for discord

Even after following all of the guides I could find im only getting 70~ fps

[split arrow]

im running ryzen 5 5600x and 3060ti and i get the same

[vivid briar]

[open token]

that actually worked, thx alot man

[slim spruce]

👍

[fallow nebula]

I refering to the SSD that I have the game installed on

which is the same spot i have windows installed because i only have one drive

[brazen path]

so my ping is super high for some reason when it should be 30 and below is there server issues

[somber moss]

when are we getting more events?

like the one we just had with 100% chance to spawn bosses

[brazen rivet]

like maybe 10%-ish of the time i load into a raid it just completely bugs out somewhere near the end of the loading process as it gets to the countdown timer or is at it. I usually tab out and watch yt while it loads and it almost always is fine but sometimes it does this. anyone know why it does?

[slate shore]

did they nerf max scav karma spawn loot haven’t spawned with anything good in a hot minute

[vivid briar]

it has a chance to spawn something good, but not always

[fleet tusk]

hey guys i recently came back to EU from an Asia country. And it seems like my account has been locked to Asia. Was wondering if there is a way around this?

[runic fractal]

did u buy the game when u was in asia? @fleet tusk

[fleet tusk]

nah, i unlocked my account on EU

but i played a bit in asia server this wipe

[runic fractal]

so its unlocked now?

[fleet tusk]

nah i bought the game in EU i mean xD. Still locked unfortunately.

[runic fractal]

but u was in asia? or u did only play on there servers?

because its looks like it region locked. that means the game is bought in a other country/state/area that got most of the time different prices

[fleet tusk]

I bought it in EU i played a 2 wipes in EU and this summer just went Asia holiday and played a bit this wipe. Now i'm back in EU but i can't select the other servers apart from the Asia servers.

I was in Asia, yea.

[runic fractal]

i think the game is region locked than. best to do is making a ticket on the website. and explain the situatino

because its account issue. here on the discord. they cant help u much with it unfortunally

[fleet tusk]

No worries, thanks for the reply. I'll send a ticket in and see if they can solve it. If not then maybe try and get another account that is not region locked. Thanks again.

[bitter breach]

Keep getting unity crashes mid-fight, done all of the troubleshooting on the forums but my game still crashes.

[frozen forum]

If you really bought or upgraded to the EU version, then it wouldn't be region locked. With the EU version, you're able to launch it from anywhere in the world. You can see which version you've purchased by looking at your profile page. https://i.imgur.com/yy5OMTQ.png

[icy ravine]

Guys, i cant buy anything from the traders. I have about 420 k and it says that i dont have enough roubles to buy anything

[tame haven]

Please fix St.Louis servers. Every time I use that server base, I get DC while a PMC within 20 minutes.

[earnest mist]

Server connection lost, but the rest of my internet connections are fine. Cool ig?

Happening very regularly

[keen crown]

If a friend from school were to come over could he sign in on his account and play? Ik it says you must play at the same geographical location but idk yo

[slim spruce]

If he signs in and plays on his account, he's fine.

[vivid briar]

lol

[slim spruce]

@coral arrow Any pseudo surround sound on a pure stereo game will only create issues like anomalies and sounds that are incorrect.

@vivid briar Don't post that please

[vivid briar]

sory

[slim spruce]

What is the error?

[vivid briar]

i have a problem

[blissful furnace]

so i bought my friend EFT and she can't install it, she can get the launcher to install but when it goes to install the game it tries to root it to C/ when she is trying to put it on her G drive that has enough space. we are very confused on why this is happening

if she tires to put it in a new files it asks for proper pathing

[slim spruce]

What's the exact error?

"could not find a part of the path"?

[blissful furnace]

You cannot install the game in the main directory "G:\BsgLauncher". Incorrect installation path.

[slim spruce]

You must install it to another folder like G:\Escape from Tarkov

You can't install the game to the launcher folder.

[blissful furnace]

yeah we tried that and it still didn't work

[slim spruce]

What error do you get then?

[blissful furnace]

Game update installation error

ERROR: 104006

The process cannot access the file 'G:\BsgLauncher\Temp\EscapeFromTarkov_live_0.12.11.2.14002.bsgp.mcd' because it is being used by another process.
[1:08 PM]
"G:\BsgLauncher\Temp\EscapeFromTarkov_live_0.12.11.2.14002.bsgp.mcd" is in use by another application and cannot be updated. Please close the application and try again.

[slim spruce]

Disable all antivirus programs, especially windows defender, and it will install correctly.

[fleet tusk]

Hello, can anyone explain what this means?
"C:\Battlestate Games\BsgLauncher\Temp\EscapeFromTarkov_live_0.12.8.0.10372-0.12.9.0.10423.bsgu.mcd" is in use by another application and cannot be updated. Please close the application and try again.

^this also pops up so wondering if there is a fix.

[slim spruce]

Try disabling your antivirus, especially windows defender

And run the launcher as admin

[flint zephyr]

hi, can i have help retrieving my account? i uninstalled ages ago and no longer use the email i originally signed in with. how do i get my game back on a different account? any help appreciated

[slim spruce]

You will need to access the email that is on the account, or change it with help of support.

[flint zephyr]

bruh, i emailed them but no reply

i just wanna play some tonight tbh

whos meant to give me support, the mods or devs?

omds i may aswell buy a new copy

[slim spruce]

We can't help with account issues on the discord.

[flint zephyr]

its okay man thanks for the help anyway appreciate it

ah cool, thanks for checking, as i said appreciate the help guys.

ah thats not too bad

[fleet tusk]

Wait, i submitted a support and they've told me there is no fix. So my account is EU however i went on a holiday and played some Tarkov in Asia. And now i'm back and they say i can't play on any servers apart from Asia servers and there is no fix. Has anyone resolved this issue. Or is my bet just getting a new account.

any help is appreciated. Many thanks

[slim spruce]

When you play on an Asian server your account is locked permanently to that region. Since support has answered you already that's that.

[wheat vapor]

What is the fastest way to learn maps

[coarse light]

CAN ANYONE HELP WITH GUNSMITH PART 14

[vital stirrup]

is the bravo sight and the hamr sight still bugging the reflex sight on top?

[wispy falcon]

Im having very low FPS in Tarkov anybody got a fix? got a 3070 and ryzen 3600x 16gb ram

[frozen forum]

Offline-mode while having a map open from mapgenie or any up to date map from Tarkov.

@coarse light What do you need help with?

[coarse crater]

Medium settings and mip streaming will make it better

[wispy falcon]

between 30-60

nope

1080p

yeah im updating and checking all drivers rn

[slim spruce]

Try enabling physical cores only in tarkov settings

[wispy falcon]

thx ill try my best

[wispy falcon]

where is this option cant find it?

[slim spruce]

Graphics settings, should be

[fleet tusk]

@slim spruce yea that's fair enough, wait so to my understanding. What this means is any account that has been used with an Asian IP address will have an IP lock so you can't play on any servers but asia?

[slim spruce]

The Asian region is region locked

[wispy falcon]

im still getting around 50-60 updated drivers

[slim spruce]

Try game settings, might be there

FPS varies from place to place

Are you only taking your measurement from one area?

[fleet tusk]

Yea, that's what i said. So even if you bought the game in EU as long as you played in Asia your account becomes region locked. And if you want to play the game again you would just need to get a new account right?

[wispy falcon]

ran across whole customs

its been like this since i started playing

[slim spruce]

I believe that is so.

[slim spruce]

Tried highest settings?

Highest textures?

[fleet tusk]

@slim spruce thanks, i'll see if i get another copy then.

[wispy falcon]

not yet

[wispy falcon]

still cant find that tho not in game settings either

[slim spruce]

It's in game settings

"only use physical cores"

[edgy goblet]

hi guys, i need some help. i bought the game 1 month ago or lil bit more. now i wanted to play the game, they signed me out of "escape form tarkov" launcher, and when i try to sign in again it says "email not found" what to do plz help

[wispy falcon]

bruh sorrry box was already ticked

[slim spruce]

Try without it

[slim spruce]

And you're sure you have the correct email?

[edgy goblet]

yes

[slim spruce]

Contact support at [e-mail] if you can't log in.

[edgy goblet]

how long do they need to answer?

[slim spruce]

Shouldn't be long

[edgy goblet]

ok, thank you so much!

[wispy falcon]

so with max settings i have around 20 fps more ( still drops to 40 sometimes)

[slim spruce]

Sounds good

[wispy falcon]

okay ive got it to around 80-120 now its good

[vivid briar]

What is that ?

[slim spruce]

make room for the cash

[vivid briar]

Wow.. thanks

[onyx bear]

does mastery level for weapons have diminishing returns

[proper lake]

any solution to this error? 3rd installation , i disabled antivirus, i cleaned all the files that are installed, I ran the installer as administrator. still the same

[slim spruce]

What does it say in english?

[proper lake]

the size of the downloaded file and checksum do not match

[slim spruce]

Can you try the tips in this video? https://www.youtube.com/watch?v=7GDLiV8c0nA Mind that he's pretty angry.

[proper lake]

k 🙂

[proper lake]

lol this is not a solution this is "learning to live with bugs" 🙂

[crisp ridge]

Heyo, I cant open the battle state games launcher. I've tried reinstalling and running it through administrator/allowing it in windows anti virus. I've been able to open it and play Tarkov in the past but now its not working. I've also fixed/checked disk errors using windows safe mode.

[true sluice]

Boys!! have you seen this MASTERPIECE? Mann it had me choked up anyone know if battlestate made this film? absolute 10/10

https://www.youtube.com/watch?v=q9OIT7W24V8

[meager urchin]

buddy is having issues with his account after it being locked for 6 days after somebody attempting to log into his account any way he can contact support or what should he do

[keen wind]

@soft bloom

[gleaming sluice]

Hey guys I'm having the Anticheat connection lost issue from time to time (I'd say once to twice a day) where it will kicks me out and once I reconnect there's a 50% chance I get in otherwise it will keep kicking me out everytime I enter back in by saying server connection lost .... I have tried every "solution" out there : Ran it as Admin/reinstalled battleye/reinstalled the whole game/deactivated antivirus/activated antivirus/deactivated firewall ... tried everything, getting this issue with an average of 6 to 12 ping ... Please help

@here

[rare nebula]

can someone help me with a radeon problem? when i record clips via screen capture i can hear game audio and my other friends in discord but not my own voice..? how can i fix this?

[old pelican]

Can someone help with this...?

Please... i just got the game today and i havent even gotten to install it yet...

[cursive hare]

Can't receive items through messages. Messages about flea market sales and insurance returns and quest completion, but I can't receive them (there's no get button and receive all doesn't show them). Any fixes?

[brazen rivet]

my game crashes for no apparent reason when i load into a raid and it happens maybe 10% of the time but its happened while im loading into a raid with a ton of gear or a quest item that i need to stash etc. can anyone tell me why this might be happeneing

[brave surge]

am i the only one having this issue or are US servers for takov having issues

[tame haven]

Yeah past two days Ive been getting DC'd on every US server i play on not 10 minutes into raids

switched like 7 times

[shell prawn]

Hello guys I would like to ask if there is anyone with similar setup as me because I cant run the game on this setup: RTX3070, AMD Ryzen 7 5800x 3.80ghz and 32gb ram. I have same fps on low setting as on ultra sometimes when I connect into the game I got 40fps sometimes 80-100 but no constantly it just drops I cant even get stable 60fps. Thanks for your help.

[vivid briar]

LFH i have 2 missions on shoreline and i seem to always get shot before getting to them, could use a lil help with it, please PST me so i can say what they are if your interested in helping

[shell prawn]

I would like to add something I already tried like 10youtube nvidia control panel,in game graphic tutorials and also few different resolutions and the thing is that the fps are always the same. I have also updated the graphic drivers and basic things like that.

[native coral]

Hey, I'm getting a severe issue with long-range weapons severely overshooting, I mostly use SKS with BP and Hunters with M62 with Valday scopes and everytime my shots land way above my crosshair, is it a known glitch and is there a fix ?

I only use 100% durability weapons and 50m elevation as I like to correct my shots manually

[lucid merlin]

i cannot download the game im getting this error "C:\BsgLauncher\Temp\EscapeFromTarkov_live_0.12.11.2.14002.bsgp.mcd" is in use by another application and cannot be updated. Please close the application and try again.

[vivid briar]

Nice, went on interchange with a mp5, folded 2 kids, meta m4, tier 5 armored rig, couch bacpack, i go loot up the whole map, full backpack of goodies heading to extract. Cant extract at emercom, go to power station and the car isnt there then i get connection lost, put back into menu with all the gear i started with and my chumming quest is reverted back to 3/5 kills when it was 5/5

[pine grove]

i was stuck at deploying in 0 seconds for like a minute and then restarted and now its stuck on awaiting server response???

[frozen forum]

Start the launcher as admin, turn off your AV for the time being. If it still doesn't work, do this: https://discordapp.com/channels/521608697764380694/521614489884295169/875481462684651550

[pine grove]

i was stuck at deploying in 0 seconds for like a minute and then restarted and now its stuck on awaiting server response???
me and my friend are on the same raid with different times in the raid.
we entered the raid went to extract when the timer of the extract ends we cant extract WTF is that

[swift zenith]

if i shoot there is a white square in the left of my screen

how do i remove this

[frozen forum]

Verify the game files via the launcher, re-install your graphic drivers or revert to an older one. You can also try to play around with your graphic settings ingame, but sounds like a graphic driver issue

[swift zenith]

oke thank you

[vivid briar]

same thing happened, the server crashed later and it got reverted back :)

[pine grove]

yeah it sucks ):

[shell prawn]

its the flash indicator in the settings I think just turn it off

[slim spruce]

go to the launcher settings and clear the temp folder and try again

[slim spruce]

Make sure you have only one audio channel and not more than one, if that is an option.

[surreal shadow]

Is the Reserve RB-ST key worth 850k+?

[vivid briar]

Does anyone know how to fix unity.ddl or something like that, my game keeps crashing

[indigo acorn]

anybody else havinf an issue with traders? i cannot sell to them. i just get a backend error.

[vivid briar]

@indigo acorn no space for money in inventory

[indigo acorn]

oh. makes sense im a hoarder

[slim spruce]

What's the error?

[vivid briar]

make some spance in your inventory so the money fits

@slim spruce my game crashes in almost every raid , goes black turns off gets me back to thbe launcher, red text unity.dll

[slim spruce]

I'd check file integrity and also reinstall graphics driver with clean install.

[vivid briar]

@slim spruce okey ty

[slim spruce]

Anything suspicious in event viewer for system logs?

anything that happens at the time of the shut down?

[vivid briar]

ill check

[glossy hollow]

can I edit the ini files to increase Shadows or decreasing

[slim spruce]

So, anything in event logs that is a red triangle?

Around the time of shutdown?

[bold shoal]

Where can I see this?

[slim spruce]

right click start > event viewer

windows logs > system

look for errors at the time you shut down

[bold shoal]

There are a few one stand out one is this

A fatal hardware error has occurred.
Reported by component: Processor Core
Error Source: Machine Check Exception
Error Type: Bus/Interconnect Error

[slim spruce]

Is your CPU overclocked?

[bold shoal]

No, It is completely as it was out the box

I have noticed it seems to sit at the boost clock quite a lot though

[slim spruce]

Is this new or has this not happened before?

[bold shoal]

This happened 4-6 weeks ago I believe

[slim spruce]

I'd suggest a bios update.

Usually you have to download the bios file and put it in C:\ (here) and browse for it in the bios

Depends on your motherboard. Some have a tool in windows to do this for you.

[slim spruce]

Not that I know of.

You mean "popping in" textures?

Do you have nvidia reflex enabled?

How about fullscreen borderless?

rare stutters are normal

[sinful heath]

i just got tk buy @lunar cobalt

[mellow egret]

how do I fix this so I can change servers?

[slim spruce]

You can't check those?

[onyx basalt]

My friend is having an issue to where random different colored lights will pop up on his screen and sometimes making it almost impossible to see as if he has a laser pointed at him. Any idea on how to fix this?

[mellow egret]

No I can't. I used to be able to switch my servers, but now that I've moved I can not.

[slim spruce]

Have you logged in while in Asia?

[mellow egret]

never lol

only places I have servers I connected to are in are US servers and western europe

[slim spruce]

Can you try disabling DoS protection on your modem/router? That could be blocking those packets.

[mellow egret]

not sure I can bc I'm living in a college dorm, so that could be a reason maybe? or is that something I change on my computer

[slim spruce]

From others with this problem it seems to be a setting on the router, itself, that stops so many different pings at once, as DoS protection.

Disabling similarly named options on the router fixed the issue for others.

In a college dorm you probably don't have access to the router's software.

[mellow egret]

yeah

[slim spruce]

Another possibility, if the ping is over the limit it may just show timed out.

Do you see any ping times to servers near you?

Otherwise, if you choose auto server selection can you play?

[burnt pulsar]

Is there a way to check crashlogs or something from somewhere?

Game randomly crashes, no error message no nothing

[slim spruce]

Event viewer in Windows

right click start > event viewer > windows logs > system

look for logs of errors near the crash time

[misty bane]

what the hell is this? why is KMSpico in the bsg folder

[slim spruce]

From which antivirus?

[misty bane]

Malwarebytes

[slim spruce]

Not sure but that file is not correctly named the uninstall exe for the launcher anyways.

Also, that kmspico program looks very sus

[misty bane]

it is

it's an activator for windows

I also never installed it, is it masquerading as the BSG launcher or what

[slim spruce]

No, it looks like it was manually placed within that program's program folder. Also, the exe is not correctly named to be from the launcher.

[misty bane]

I discovered this when I tried to manually reinstall the game. I was in my program files and I right clicked to uninstall it, and malwarebytes blocked me from doing so

[slim spruce]

Unless you manually installed the launcher in that folder within that program's program files, no idea.

[misty bane]

tried it from the control panel too

same result

[slim spruce]

Since malwarebytes says it's from that program as a malware, I'd assume you downloaded a false copy of that program.

And I'd also assume that exe is created by said program as part of its malware

[misty bane]

what program

KMSpico? I've never tried to download that, I've had this PC with a legit copy of windows for nearly a year now

[slim spruce]

It says "HackTool.KMSpico" as the malware name on their database. It's very common to get a false copy of that program if you just google it.

It's used to activate windows and office illegally.

[misty bane]

yeah I know that

but what I'm saying is I've never tried to download it

[slim spruce]

Well someone else did.

[misty bane]

son of a bitch, it must have been the PC shop that built my computer for me

cutting corners on costs or something

[slim spruce]

I'd wipe the pc and reinstall myself.

[misty bane]

I'll look into that

[slim spruce]

If they used that, I wouldn't say they didn't put anything else shady on.

[icy ravine]

WTFFF

[slim spruce]

To fix icon bugs clear your game cache in the Launcher. Click on your name at the top right > clear cache. It will not tell you it did it with a popup or something.

[icy ravine]

oh, ty

[icy ravine]

worked , thank youu

[vivid briar]

I still have issues with my pc crashing 5 minutes into raid, happens on every map I've checked paging file,
redownloaded the game, had task manager open while it happened to see if there was a ram spike, tried multiple graphics card drivers with no luck
system is a 3060ti with 32gb of ram and a ryzen 5800x

started happening randomly a week ago

[slim spruce]

I'd make sure there's no overclocking and update bios

And also update graphics driver with a clean install.

[drifting flame]

anyone know how to fix this? I can't interact with them

[drifting flame]

dont worked with me 😦

[warm slate]

any discord mods in here

[slim spruce]

What do you need?

[warm slate]

can yall look at lfg and tell me that name is ok

thx @slim spruce

[slim spruce]

Got it. No it's not ok.

[warm slate]

thought so and thanks for the Quick response

[vivid briar]

does anyone know why my headset goes quiet when i shoot once, but if i full-auto an ak it gets unbearably loud? it’s not just this game either

[rare nebula]

@slim spruce for audio channels i only see automatic and stereo and it was on automatic and i switched it to stereo. is this what you meant? i dont see other options

[slim spruce]

I'm not familiar with your software. On geforce experience you can choose to split the audio channels into 3 and have the third be your voice or keep everything in stereo, 2 channels.

[rare nebula]

gotcha ill check it out thanks though!

[misty bane]

now I'm getting a weird one. I've got this battleye popup with the dialogue
19:50:52: Starting BattlEye Service... 19:50:56: Launching game... 19:58:56: Note: File blocks can be ignored if they don't cause problems with the game. 19:58:56: [INFO] Blocked loading of file: "C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe".
and my game won't connect to raid for more than like, half a minute. always get server connection lost and I know it ain't my internet connection, also tried reinstalling the game

[bitter igloo]

Your error message tells you exactly your problem

aka your antivirus is interfering

[misty bane]

that's just the thing, mwb is turned off right now

[slim spruce]

You will need to white list the game and launcher directories

[misty bane]

I always turn it off when I boot up games

[slim spruce]

@misty bane see here for other tips about this problem: https://www.battleye.com/support/faq/

[misty bane]

I've completely uninstalled mwb now

now it's just that I'm consistently dc'ing from raid no matter my latency...

[worn kernel]

does anyone know if rocketleague's bakkes mod can give a false positive on a ban by chance?

[misty bane]

Tarkov seems to be the only game that's affected

[simple patio]

i cant put my game back into fullscreen after i put it in windowed bc i cant reach the bottom of my game

[misty bane]

actually, is there an auto-kick threshold for ping? I know it'll kick you if it stays above 180 or so for so long, but if it spikes far above that for even a second, is there some measure in place for that?

[slim spruce]

Did you get my modmail message?

[bitter igloo]

Try running game in admin mode

and how far are you making it into queue

[simple patio]

yes

[slim spruce]

Did that fix it?

[misty bane]

I'm getting into raid and DC'ing moments later-- as in I make it all the way through the queue reliably and only ever DC during gameplay. Curiously, after reinstalling Tarkov this weird KMSpico folder appeared in my program files again and Tarkov installed some files to it, AGAIN. here's a screenshot of the files installed.

[slim spruce]

Did you install the game to this folder?

[misty bane]

I most certainly did not.

it seems to be defaulting here.

[slim spruce]

We went over this earlier. That is malware that is on your PC and you must have installed tarkov to that directory, inside that malware's program file direcotry.

[misty bane]

I've removed it already, malwarebytes handled it

[bitter igloo]

Clearly not ??

[misty bane]

I don't know what to tell you then, it got quarantined and then deleted

[slim spruce]

The folder is still there. Delete that folder and then you can reinstall the game to a proper folder.

Or move the game directory and then reinstall the launcher.

[bitter igloo]

Set your game and temp directory back to defaults through the launcher

Even if Malwarebytes was deleted the file perms still persist

[misty bane]

here's a new and fun mystery: the directories were already set to their defaults??

[bitter igloo]

Just manually change it then, even if you have to do it manually and set the directories

[misty bane]

no no, as in the temp directory is where it should be, there's just a weird clone of the temp directory in this rogue folder. I'm trying to find whatever process is using it so I can delete it

it was... mozilla firefox evidently. gonna give tarkov another shot and see if I've done anything substantial

[slim spruce]

With malware behaving like that I would highly suggest just wiping your PC

I wouldn't log into anything on a pc doing that

For all you know every keystroke is being sent to the person who installed that on your pc.

[bitter igloo]

That's why ccleaner is best free antivirus

[misty bane]

what I wanna know is why it's only doing this to escape from tarkov

I wasn't having this problem yesterday, and I certainly haven't installed anything between then and now

not a question that's easily answered, but still. goddamn.

[drifting flame]

someone?

[bitter igloo]

What? Bugged textures or?

if bugged textures clear game cache, if that doesn't work try it again and verify game integrity

[drifting flame]

I clear the cache and doesn't work, how verify game integrity?

[bitter igloo]

Right above clear cache

[drifting flame]

ooo okay, thanks

doesn't work :/

[bitter igloo]

Try manually deleting everything in your cache folder

Default directory is this, may differ if you have game on separate drive
C:\Battlestate Games\EFT\cache

then run verify integrity again

[drifting flame]

doesn't work 😦

[bitter igloo]

Try deleting this folder (mentioned below) and your cache folder again as that would've refilled from loading

Windows Key + R to open "Run" and paste this into the prompt

AppData\Local\Temp\Battlestate Games\EscapeFromTarkov\Icon Cache

then try verifying game integrity - be sure to not run the game before doing this

If game integrity doesn't repair that folder do a full reinstall

it realistically should just repair both folders again but that would be the only other option

[drifting flame]

thats work

thanks!!!

[autumn flower]

can someone help it wont build

[bitter igloo]

restart your game

[autumn flower]

ok

[rapid jackal]

Does anyone want to help me get updated on changes made to the game since last wipe? I only got to level 10 last wipe and I struggle a little bit understanding the basic stuff in the game, but trying to get back into it. I only play on weekends and would appreciate if someone could help me out please? watched a couple videos but then I have to search the web for answers to questions and something that would take a few mins take a few hours. Please and Thank You

[fresh drift]

How can i reinstall battle eye?

[still abyss]

ban this dude

[grave crag]

uh

[fresh drift]

My verify integrity literally just won't work

i can't post a screenshot for some reason but it literally will not work

[lapis light]

is it worth submitting hacker video evidence?

i usually afk for the first 30 mins in sheds etc, every 15 raids or so i get shot thru the walls out of nowhere.. and i record all my games so i can find a lot..

without being killed thru walls i would be on about a 45 win streak

[bitter igloo]

You can use the launcher but it might be limited daily

just to prevent spam

[fresh drift]

I literally can't play the game :/

[lapis light]

restart/reinstall idk

[fresh drift]

i live in australia i can't

[lapis light]

what does that have to do with anything XD

[fresh drift]

our wifi is so shit it'll take me 7 centuries to reinstall

[lapis light]

compared to other games its not the biggest download that sucks tho.. game is like nothing else tho, its worth persevering XD

[fresh drift]

i didn't think people still say XD funny to see haha

[wispy turtle]

wt u mean our wifi is bad its only 2 mb per second 😎

[fresh drift]

2mb

i get 1mb to 500kb sometimes

[wispy turtle]

just move to act and get spied on by government but get high speed :)

[lapis light]

instead of people just being pissed at cheaters and complaining, i wish there was something we could do about it. if games were recorded and able to be reviewed like CS:GO overwatch, that would be awesome.. especially if it was tied to some trader rep to correctly identify cheaters in reviewing other peoples reports and accurate reporting, it would be a good outlet for normal people to combat cheaters.. i think that is an often underappreciated possibility that that type of replay functionality would provide.. this probably would be more suited for a forum post.. but i just wanna say it now >.<

[fresh drift]

i stayed in a hotel that had 200mb

[native sluice]

Anyone know of any coupon codes for the eft merch store?

[fresh drift]

ask your mum

[vivid briar]

does anyone know why my headset goes quiet when i shoot once, but if i full-auto an ak it gets unbearably loud? it’s not just this game either

[lapis light]

iuno shooting full auto is just louder?

[vivid briar]

no it’s as if it picks up the volume and becomes unbearably loud.

[lapis light]

what is Fence trying to say? did anyone else get a message from him?

last time there was an event message from him, it originally appeared to me as something similar to this, but everyone else could read it normally apparently.. it only translated it where i could read it after the event was over for me lol

[vestal fulcrum]

Same message

I think this guy trynna speak Spanish

[winged sleet]

restart your game...

[bitter igloo]

@lapis light

[bitter igloo]

Restart your PC, run launcher in admin mode

[thick prairie]

ty

[bitter igloo]

If that didn't work go to that directory, try to move it, pop up will come up and say "[app] is using this folder" yada yada then just kill that app in task manager

[thick prairie]

it worked now. thx (:

[candid pawn]

do you loose progress when you upgrade to EOD?

[echo trench]

https://cdn.discordapp.com/attachments/326374009098993667/883688348605095956/2021-09-04_14-15-42.mp4 Can someone help with this problem? the game will not install?

[sterile silo]

Anyone else have had a reduction in FPS the last week or so ?

[lapis light]

whoa thanks!

[frozen forum]

No.

@echo trench Try to start the launcher as admin and do a fresh install of https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0, reboot your PC just in case and then try again. Alternatively, you can start cmd as admin > sfc /scannow and see if there's anything else that's missing / corrupted etc.

[vivid briar]

does anyone know why my headset goes quiet when i shoot once, but if i full-auto an ak it gets unbearably loud? it’s not just this game either
im pretty sure i can show you it happen aswell

[vivid briar]

i have a clip of it happening, do i have permission to post it? volume warning is going to be pre warned about by the way. i just noticed my recording software picked it up.

[tawdry oyster]

when i try to install the game, is the "EFT" folder supposed to be empty

[frozen forum]

While installing the game or before?

[tawdry oyster]

While installing

[frozen forum]

That's normal, yes

[tawdry oyster]

but it still wont install

i also did the > sfc /scannow and that didn't help

[frozen forum]

And you're clicking on Install, not on set path to existing installation?

[tawdry oyster]

i was clicking on Install. but then i tried set path to existing installation because, clicking on Install didn't work

none of them did anything

[frozen forum]

Contact official support, only they can help you with that.

@tawdry oyster Well, you can try to create a new folder someplace else, delete the old one(s) and try again to click on Install and point it to that new folder.

[vivid briar]

do i level metabolism by just eating and drinking stuff or do i need to be hungry/thirsty?

[indigo egret]

so me and my friend are stuck in shoreline in a bush... there is a fence on one side and boxes on the other side and we can't jump or anything to get out 😅

it seems like a bug, I don't think it was intentional to make it so that people are trapped in places like those

[slim spruce]

I'd reinstall the launcher

closing like that after clicking install seems glitched

[void linden]

is this where I ask to get someone thats been afk for an hour to get kicked from our vc ? 🙂

[indigo egret]

is it possible to send some screenshots to support as to where I got stuck, so this doesn't happen to people in the future?

[slim spruce]

@void linden yes

[low kettle]

the faster fix is to literally just close launcher from task manager and run it again and it works

there should be 2 instances of the launcher running simultaneously when that error happens

[vivid briar]

Friend lives in whales and he bought tarkov and this is what he gets? Game won’t install. What do we do?

[tough furnace]

I have an issue with my tarkov where loading loot for any map takes ages and i spawn in late does anyone know of a way to fix this

[slim spruce]

What is the problem he is having when trying to install?

Also, can he access the website?

[frozen forum]

I'd concerned if he lives in a whale

@tough furnace Not much you can do, loading time depends on your disk

[tough furnace]

Wdym depending on my disk?

[frozen forum]

SSD / HDD and health of said disk

[tough furnace]

Anything i can do to help that

[frozen forum]

No. Your game is on a HDD or SSD? It depends on the brand of the disks and for how long you've had them, some die sooner than others, or at least get worse over time

[tough furnace]

Damn my pc is relatively new and i have it on a ssd but ill have a look into that anyway thank you for the help

[grizzled summit]

anybody else getting this when trying to sell anything to any dealer?

[vivid briar]

no space for the roublees

[slim spruce]

make room for the cash

[grizzled summit]

oh

thanks

[daring trench]

anyone from asia who's playing with people from NA? or vice versa

[slim spruce]

#pvp-lfg

[whole wigeon]

i cant sell

[normal surge]

you need to make room for the roubles

[slim spruce]

make room for the cash

[whole wigeon]

ohhh

ok thank u XD

[limpid moth]

When is patch Patch 12.11.5. going to come? Aren't we in 12.11.2? Doesn't that mean 12.11.3 and 12.11.4 are left? I was wondering, bcs I'm interested in the Unity 2019 migraton in patch 12.11.6

[tulip tinsel]

When I visit the EFT forums the page is not displaying properly. Has anyone else run into the issue?

[daring trench]

im looking for someone who has tried playing with someone from SEA and is from NA and would like to know what they did to be able to play together

[slim spruce]

Does the main website work?

Some people have been having ISP issues with the websites

[wild kraken]

Im trying to upgrade to eod with a $100 prepaid visa gift card and the temporary transaction is not showing up and im not sure what to do

[wild kraken]

Please i beg

[slim spruce]

You can't find the temporary transaction with a prepaid visa card. You should try paypal with that card, once you have activated it on the back (a website) to add your contact details to the card to be able to use it online.

[wild kraken]

I have already did the card registration with my details and i will go try paypal

[wild kraken]

Thank you so much sessamy I love you to the end of time have an amazing year and life

[slim spruce]

Ok great. Have fun with the gamma!

[tulip tinsel]

I did have issues with the main site for a couple days, but now the main site is working just fine. The only problem now is with the forum not displaying properly.

[slim spruce]

Can you try on another browser like internet explorer, to make sure it's not a cache or add ons issue?

[tulip tinsel]

I have tried on multiple browsers as well as with my phone and the page always loads without any formatting or graphics.

[slim spruce]

Can you try on a VPN?

Also, try rebooting your modem and router.

[tulip tinsel]

No, I am not going to set up a VPN to test. I can reboot my modem and router, though I doubt it will make a difference. Will let you know the results.

As I suspected, resetting the router and modem did nothing to fix the problem.

[slim spruce]

All we know is that some ISPs have problems with the websites. Since the main one is working it could actually be on our side that the issues are coming from, if only the forums do this.

[sudden flower]

Why did I lose 0.20 rep from killing one scav player? Can anyone explain to me how 0.05 somehow equals 0.20?

[tulip tinsel]

Yeah, I can most definitely confirm that it is only the forums that are having the issue for me. The forums themselves are actually fully readable, albeit difficult to navigate since the formatting is not working.

[tulip tinsel]

According to the EFT Wiki, "As of patch 12.11 you LOSE rep with Fence when killing Scavs as a Scav during runs at the rate of 0.1 per kill and 0.2 per Scav boss kill."

So it sounds like you probably killed a scav boss.

[quaint garden]

I am going to try to buy the edge of darkness expansion and i already own the prepare for escape edition and it says i dont own it dose anyone know why?

or how to fix it

[slim spruce]

the prepare for escape is a level lower than the edge of darkness

What is the problem exactly?

[sudden flower]

nope, i dont think killa can roam next to railway extract and look like a scav player, with 8 yellow slot rig

[slim spruce]

I have heard that if you kill a player that killed many scavs the + points go up, so maybe that scav you killed killed a lot of bad scavs and/or pmcs

i killed a pmc farming scavs in interchange once and got +.3

[sudden flower]

and he was roaming with MP-153, Paka and bar of soap? I doubt he was PMC destroyer

[slim spruce]

you'd be surprised what a mp153 and 7mm can do

No idea, otherwise

[glossy hollow]

if I upgrade dlss can I get banned?

[slim spruce]

What do you mean?

[glossy hollow]

https://www.youtube.com/watch?v=IXir0Y86N84

[slim spruce]

DLSS has to be supported by the game for it to work properly

[glossy hollow]

if I manually updated

[slim spruce]

Even if you enabled it for the game, the engine doesn't support it yet

[glossy hollow]

are there newer versions of the dlss I just like swap the files

[slim spruce]

He said in the video this is only supported for steam games.

So this will do nothing for tarkov since it's not supported by the engine nor has Nvidia put out a pack of files for tarkov.

[bitter igloo]

2:28 for that quote^

[glossy hollow]

you can swap it manually

[slim spruce]

The files that are needed don't exist for tarkov yet.

DLSS has a map of files that it uses to upscale more efficiently and that doesn't exist yet.

[bitter igloo]

Watch that timestamp

[slim spruce]

This has to be published by the game developer/nvidia

[bitter igloo]

^

[cinder snow]

Can't seem to get my BSG launcher to get past the 99% point downloading a patch.. ?

[slim spruce]

How long has it been?

[cinder snow]

30 mins roughly

[slim spruce]

X out the launcher and then reopen it and check file integrity

Or update again, if it lets you

[cinder snow]

I've deleted the temp dir multiple times.. I'll give that integrity check a shot

[slim spruce]

Might be corrupted somewhere

[cinder snow]

Issues were found during the Integrity check.. repairing now. Hopefully that'll do the trick

[wary meteor]

Anyone know who to talk to when it comes to problems with the tarkov merch store?

[slim spruce]

What kind of problem?

[main nexus]

anyone know what this is about?

[slim spruce]

what do you have on your helmet slot now?

[main nexus]

i had an SSH-68

[slim spruce]

Does any other helmet or hat have this same error?

[main nexus]

never had it with any other helmet before

[slim spruce]

It is a glitched item or slot.

You will need to get rid of that helmet with the problem or go into a raid naked and die to fix this, depending on what is causing it.

[main nexus]

ah okay

[wary meteor]

when purchasing the Killa mug, my name isnt recognized in the checkout window

[slim spruce]

You can't go through with the purchase?

[wary meteor]

In a way, yeah

[slim spruce]

Try on another browser with no popup blocker, like internet explorer

[slim spruce]

It's red. It could be invalid or has special characters?

[wary meteor]

I mean yeah, it has special characters, but its my name

[slim spruce]

This is for shipping, can you only use standard letters?

Or is this billing?

[wary meteor]

Its the checkout menu other then that i am not sure

[slim spruce]

If this is for shipping it's fine to use only regular letters. If it's for billing I'd try regular letters also and see if the payment goes through.

If not, you should try paypal which should automatically put in your name.

[wary meteor]

Okay....will get back to you if it wont work, but other then that , thank you 🙂

[slim spruce]

If you need further help you can email the merch store support with their email on this page https://tarkovmerchstore.com/contact

It's [e-mail]

[wary meteor]

Ahhh, thanks!

[crystal frigate]

argh the god daym support team take way to long
been wawiting 2 months for my account recovery

ive sent in multipule emails and i dont really want to lose a eod account

[vivid briar]

mod remove Ez01 just channel hopping please disturning raids

[hushed agate]

Anyone else experiencing this bug?

idk where the bug report is for this discord

[vivid briar]

read pins

[slim spruce]

To fix icon bugs clear your game cache in the Launcher. Click on your name at the top right > clear cache. It will not tell you it did it with a popup or something.

[fringe estuary]

mygame is bugged it wont let me hit the setting button

i want to get out of windowed but i cant even access the settings

[drifting flame]

anyone have this problem?

Flea market works well but, traders dont respond

[manic spire]

I have a 2080 a ryzen 7 2700 and my game runs like **** only get like 40% gpu and 25% cpu utilization, I have 16gbs of ram, game is on ssd and I only get 40-60 fps on all low settings I’ve tried like 10 things like power settings

[slim spruce]

This might sound weird, but can you try highest settings?

Like highest textures?

[slim spruce]

Try clearing the cache in your launcher. Top right on your name > clear cache.

It won't pop up and say it cleared it.

[manic spire]

I’m gonna once I get off work , it’s not unplayable just annoying I feel like with my setup should be able to get higher than 50-80

Mostly on the low side

[vivid briar]

i have a question...i open the launcher and i click play it loads up and it shows the main loading screen for a split second then it just closes the game back to the launcher and i dont know what to do to fix this

[slim spruce]

Try deleting "local.ini" in my documents / escape from tarkov. That has all the graphics settings in it and it may be corrupted.

[vivid briar]

how do you delete it cuz it doesnt give a option to delete it

[slim spruce]

right click delete it?

[vivid briar]

what do i do once its deleted?

[slim spruce]

Start the game

It will re create that file with default settings

[vivid briar]

did it again

[slim spruce]

The launcher loads up fine but just not the game?

[vivid briar]

yes sir

[slim spruce]

Do other games launch?

[vivid briar]

yes no problems

[slim spruce]

I'd suggest doing the file integrity check in the launcher. Top right on your name > check integrity. After that, if still, I'd reinstall your graphics driver with a clean install.

[vivid briar]

all that still didnt fix it

[slim spruce]

What antivirus programs do you have?

[vivid briar]

none

i checked for viruses too and theres none found

[slim spruce]

Can you try turning off windows defender?

That causes issues with the game sometimes.

[vivid briar]

turned it off and ran it whats the next thing you suggest?

[drifting flame]

dont work

[slim spruce]

Adding the launcher and game folders to the exclusion list on windows defender

[vivid briar]

file and folder are excluded and i ran it still wont work

also my launcher doesnt show everything like it use to it only shows the tweets

[slim spruce]

Got another tip. Delete both local.ini and Shared.ini files in my documents / escape from tarkov

Then log out of the launcher and back in would be the next step

That erases your key binds, so you could make a backup of the files.

[vivid briar]

that didnt work either

[slim spruce]

re-logging in the launcher fixes this for some

[vivid briar]

didnt work either

[slim spruce]

How about running the launcher as admin?

[vivid briar]

how do i do that

[slim spruce]

right click the launcher shortcut, run as administrator

Got another tip that worked for many

Go into the game's files and double click "escapefromtarkov.exe" and you'll get an error since the launcher has to open it. Then try opening it with the launcher again.

Then I got a more technical thing to try

Try reinstalling "Microsoft Visual C++ 2015-2019 Redistrutable (x64)" ? Not repair, uninstall and reinstall from microsoft website.

https://support.microsoft.com/en-us/topic/the-latest-supported-visual-c-downloads-2647da03-1eea-4433-9aff-95f26a218cc0

You'd be looking for "x64: vc_redist.x64.exe" on that page

That helps a lot of people with the launcher not opening, so it's a similar problem

[vivid briar]

kid you not none of that worked

[slim spruce]

The game could be corrupted. After all that I'd suggest a reinstall.

[vivid briar]

so delete it and reinstall?

[slim spruce]

You could try reinstalling battleye first

Go to the game's files folder and go to Battleye and double click the uninstall.bat and then install.bat

Got another one, go to the launcher and go to your name at the top right > settings > clear temp folder.

[candid pawn]

How do you prevent disconnects

Because my friend got 50 ping or less and only got three servers or smthing selected

And he still disconnects every three rounds or so

[slim spruce]

It seems sort of rare, is he on Wifi?

[vivid briar]

none of that has worked either

really tempted to just buy another version but im skected to do so because it might just do it again

[slim spruce]

If you have rebooted your PC, which I'd say is your last thing (might help since the c++ reinstall), I'd reinstall the game at this point.

Out of ideas

[candid pawn]

Yeah he’s on ipv6 which we suspected is the problem

He got EOD today

[vivid briar]

none of it worked thanks for trying man

[candid pawn]

What’s going on

[vivid briar]

i click play on the launcher it opens the game for a split second and closes it

sessamy has literally done everything to help

[slim spruce]

Besides deleting the two battleye folders and checking integrity

that's the last tip I got

Actually it's just the one, in the game folder

Then a reinstall of the game and launcher.

[candid pawn]

@slim spruce god bless you for the work you doing we appreciate that

[slim spruce]

[gray ridge]

how do i report someone for tk on purpose

He killed me on interchange we was playing he ran up to techlight and I came with and I found a gpu on the bottom shelf by cash registers and picked it up as I picked it up he team killed me and left and blocked me all over a gpu

[vivid briar]

indeed hear hear for sessamy

[gray ridge]

I do have photo evidence as well as who did it

his name is kosmos aka tough

[drifting flame]

anyone?

[mossy skiff]

Hey guys need some help here, im trying to buy EFT and this has come up, ive entered the 2.00 it says but its not letting me verify, anyone know why?

[unkempt geyser]

whats the best way to get antique tea pots

[rapid jackal]

just want to say sorry for earlier yal. Having a rough weekend. I am gonna try and get better. Thanks for your support. I just hate feeling like this. If anyone wants to play and run some raids, let me know. I got to level 10 last wipe and just trying to start with a new group of people. I havent ever used flea market or any of that, but have some experience. Been struggling really bad trying to find a group to run with.

[dark dew]

if u upgrade my account do i still keep my items?

[hexed fractal]

What event is going on right now

[wary meteor]

Last time i heard, it was "Sanitar and Reshala have 100% rate at the resort on the map Shoreline"

[hexed fractal]

That event ended I believe

[wary meteor]

Oh....then i got no clue sorry XD

[karmic olive]

Asking again since its been 2 weeks since tarkov started crashing after 2 minutes into every ONLINE raid after a freash install of win10, everything else games with bots or hideout works fine. I´ll take any ideas, support more or less knows nothing.

[rapid jackal]

What’s ETS?

[frozen forum]

What does Windows Reliability history or Windows Event Viewer say is the faults module name?

@dark dew Yes.

@unkempt geyser Safes are your best option or on reserve where the helicopter is where you can get under that little overlook or whatever that is, has a chance to spawn wooden clocks, lions, teapot, vase etc.

@mossy skiff Are you entering the amount and the appropriate currency they've charged from your CC?

[karmic olive]

It says unknown

[frozen forum]

Hm. When you mean "GPU update", you tried to do a clean driver installation? So completely uninstalled them, re-installed them from NVIDIA's website and clicked the checkmark "perform a clean installation"? If so, have you also tried to revert to an older driver?

[karmic olive]

Both amd and nvidia and both times deinstalled the drivers with ddu and tried the most stable ones, the most up to date ones and some from the beginning of 2021

[frozen forum]

Are you overclocking any of your components?

[karmic olive]

Nope, none. checked in the bios too that nothing is oc´d there.

[frozen forum]

Do you've any overlays enabled / active while playing? Or softwares like MSI Afterburner etc?

Also, have you tried to perform a clean boot and play one raid? If so, do you've the possibility to run it on another disk? Even if you've checked the SSD and it's unlikely it's because of that, just try everything at this point. Just move all of the game files to another disk (if applicable), then let the launcher verify all of the files, no need to re-download everything.

[karmic olive]

Yeah, I did a xlean boot as well as reinstalling the launcher and the game to other drives as well. The fact that its always about 1:30 minutes seems strange to me, like that oculd tell the right person exactly what my problem is

[dusty ember]

got this really weird bug and I thought it would just fix itself, but it hasn't anyone know how to fix this. I have reported it to BSG

[frozen forum]

Clear the game's cache via the launcher

[dusty ember]

thank you, I just realised i hadn't done that and also verified game files.

[narrow solar]

where can i find the latest promo codes for the game? can i subscribe to some kind of news here i get an email if there is any?

[slim spruce]

There's no promo codes, just sales on Russian holidays. The next should be New Year's.

[narrow solar]

okay, thank you

[vestal cobalt]

Can anyone explain me, for what did I play 1600 RUB? To get this game crashed in 3 of total 4 raids? I've literally not finished any raid because of those crashes. Each one is recorded.

How can I at least reduce amount of crashes? I've already installed EFT to SSD folder instead of HDD.

[median ruin]

How much ram do you have?

[vestal cobalt]

16

[median ruin]

/is anything maxxing out while you play PC wise?

[vestal cobalt]

Maxxing? Sorry, what exactly do you mean by this?

[median ruin]

If I recall, when your PC components like Ram, CPU, etc are at 100%, PC will close shit down to help itself. Could be wrong though.

[vestal cobalt]

Hm.. I don't think so tbh. But will check for sure.
The reason I don't think so is because it crashed twice while I was looting a wallet (2x2 container item).

[karmic olive]

Look I´m putting out a litteral bounty, whoever gets my game fixed gets 15$ or something I dunno. Thats what I allready tried. My game just quits approx 1:30min into every ONLINE raid. Just Dm me or whatever

[slim spruce]

Sounds like your RAM is filling up if all low on factory works

If you can't get more ram I'd set the page file to min 8000 and max 15000 on an ssd

But ideally more than 16GB would probably help

[karmic olive]

Ive been playing tarkov for nearly 3 months just fine and it still crashes even on Low in 600x800 I´m pretty sure its a software thing since its allways about 1:30 in never more than 2:00.

[slim spruce]

Tried a clean install of windows?

Also, anything interesting in event viewer?

[karmic olive]

Yeah I did, the event viewer used to show a bad_module error but that somehow just stopped happening

[slim spruce]

Disabled game bar?

[karmic olive]

Yeah, but worth noting that in my list

[slim spruce]

This error usually means damaged or modified windows files or drivers

I'd back everything up and "reset this PC" in windows

[karmic olive]

I think I did that too, but I guess it couldnt make things worse

[slim spruce]

One more thing to try, reset every setting in bios to default

I see that solved it for some

[slim spruce]

Resetting the bios could help

to all defaults

On most bios it should be on the far right tab where you see restart and save changes

[karmic olive]

Allright, I tried updating the bios but not reseting it. But, I never updated the bios before so it didn´t work for both. I have a hunch that it could be something network related since its always around the same time. Ram is about half full btw.

Just ried a different server too just for fun and it dind´t help

[slim spruce]

@vivid briar What errors do you see?

[vivid briar]

104006 and another i cant remember

[slim spruce]

About being used in another process or about an instance of an object?

[vivid briar]

yes

[slim spruce]

which one?

[vivid briar]

another process

[slim spruce]

Disable all antivirus, especially windows defender

Then restart the launcher and try to install again.

[vivid briar]

now it says instance of an object @slim spruce

[slim spruce]

Are you running the launcher as admin?

[vivid briar]

no

[slim spruce]

Try that first

[slim spruce]

Did that work? I have more tips.

[vivid briar]

no

[slim spruce]

clear the launcher's cache by clicking your name at the top right > Settings > "clean temp folder". then try again

[vivid briar]

it didnt

nope

[slim spruce]

Have you ever had the game installed before? Like on another drive?

[vivid briar]

no

[slim spruce]

Are you trying to install the game on the same drive as the launcher?

[slim spruce]

?

[vivid briar]

i thought i downloaded the launcher on my external drive, its on my main frive but it has no space

[slim spruce]

C is full?

[vivid briar]

yes

my external drive is where i put my game

[slim spruce]

Can you uninstall the launcher and install it onto your external drive?

And try to install the game onto the external drive?

Ideally you'd want it on C first, then move the game, but since it's full we can try that.

[bright crown]

Looking for a tarkov duo partner----> 100+ hours, knows the game well, knows comms, is fun to play with, on time to time daily, and not afraid to losse loot because we can always make it back, ---- NO RATS PLEASE PVPERS

[lavish herald]

How do you fix the bug where it’s not possible to search or take certain items from bodies?

[slim spruce]

see #pvp-lfg

[slim spruce]

If you ALT F4 it may fix it but otherwise it is a glitched item

Like rejoining the raid might fix it, but usually not.

[lavish herald]

Ok, I tried Alt F4 yesterday after a friend told me when I couldn’t grab a chad’s backpack and helmet, but my laptop didn’t load back in fast enough.

[slim spruce]

it's a glitched item, then. Can't grab it.

[bitter igloo]

Sometimes there may be a glitched item/slot that you cannot use, can happen when quickly reloading or killing someone that is doing something mid action (such as reloading as well)

game bugs out because dead people can't reload and it's trying to reload. Rarely happens but use to be frequent with raiders throwing grenades

[vestal cobalt]

Hi guys. Any ideas how to fix the problem with crashes in EFT?
Short details: Most of crashed raids were offline and also in most cases they were crashing closer to the end of a raid. (Fact: 3 of 5 times it crashed after interacting with a wallet: inspecting it, seeing in enemy's inventory or just having it in inventory)

[slim spruce]

RAM size?

[vestal cobalt]

16

[slim spruce]

Have you ever changed the page file size to add more virtual memory?

[vestal cobalt]

Not sure, but probably did not.

[slim spruce]

See here and make sure the page file is only on an SSD and add 8000 minimum and 15000 max https://www.windowscentral.com/how-change-virtual-memory-size-windows-10

Make sure there's only one as well.

[vestal cobalt]

So you think 16 GB is not enough for EFT?

Just asking.

[slim spruce]

Honestly I don't believe it's enough.

You can check by seeing the memory usage during the game in task manager.

If it's like 90% it's probably overflowing to page file

A crash will happen when there's no more space.

[vestal cobalt]

Well, that explains why did Discord crash and restart itself before EFT did.

[vestal cobalt]

Alright, going to try it out

Done

There was 4GB actually :D
Set 8-16.

Also have a problem with sound. When someone shoots, instead of hearing regular shooting sound, I hear some sort of 1 kbps scream. Any ideas why is that happening?

[slim spruce]

Not sure what you mean.

[stray crater]

Hey guys, i have a Problem hope someone can help me here

[slim spruce]

Sure. What is the problem?

[stray crater]

after some Time i wanted to log in to the Game again, but i become the following Error in the Client when i want to log in: "The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel."
I already Tried to Uninstall and Install again but it doesnt work.

[slim spruce]

Are you on a VPN?

[stray crater]

nope

[vestal cobalt]

I'll send an audio/video if you don't mind

[slim spruce]

Sure, you can DM if you want.

[slim spruce]

Can you make sure your date and time, and time zone are correct in windows? Also, toggle off and on auto time sync.

Also make sure your router time is correct as well.

That would be on the router config page.

[stray crater]

My WIndows Time and Date is correct yes , i look for router one sec

yeah Router Time is correct as well

[inner swift]

When sniping, I can't see past a weird limit when aiming, not when point firing. I have overall visibility maxed out. Any fixes?

[slim spruce]

I'd suggest a factory reboot of your router and make sure you set your settings correctly again

Maybe reboot modem/router before that.

[stray crater]

i will try thank you

[ruby escarp]

Hey all. I'm wondering if there are any streamers that play Tarkov. Just started streaming again and my pc and game get laggy now and I think I just need some help with my settings. Hoping to get some help 🙂 thank s all

[ebon lark]

i have big issues with my game, it takes a lot of time to load into game and crashes alot. I lowered settings to minimum level and could load into raid but still had terrible fps. My setup should be enough, but since about 2 months it just dont work

[slim spruce]

system specs?

[ebon lark]

i have gtx 1060 6 gb, 8gb of ram and 15-8400

[haughty kestrel]

I have been receiving regular messages on Instagram offering to sell a Wallhack cheat. It's the same message and comes from different accounts each time. Is there someone or somewhere specific I can send a copy of the message to help them counteract the cheat? I feel there are a good many people using this and I would like to help end this.

[ebon lark]

it used to work just fine

[slim spruce]

The 8GB of ram is the issue. 16GB is basically the bare minimum for almost everyone

[slim spruce]

You need to report them on instagram for being bots/spam.

[ebon lark]

damn, i mean it worked well before

[slim spruce]

@haughty kestrel If there's any discord servers send that to #discord-mod-mail

[ebon lark]

last wipe i could play with 70 fps

[haughty kestrel]

Ok thanks @slim spruce

[slim spruce]

With 8GB you'll be struggling to play the game for sure. I'd suggest upgrading to 16 or 24GB

Or to 32, if you can.

[ebon lark]

well, maybe i should, alright

[slim spruce]

The thing about ram speed, if you mix different speeds all of them will run at the lowest speed of the bunch.

The higher the better, if your cpu and mobo support it. 3200 is probably high end

[ebon lark]

yeah, id rather switch all ram

kinda sucks, because it got much worse all of a sudden

[fringe estuary]

def not it fucks my fps and it gets laggy to do shit on pc with eft on

[slim spruce]

@vale cliff About that error, try checking the integrity of game files in the launcher at the top right on your name > check integrity.

[deep shore]

"Server connection lost" im stuck in a loop. I never loaded into the raid, because it kicked me with this message before it started. But every time I try to reconnect it just gives me the message again, without ever even connecting me. Meanwhile the main screen tells me my character will die if i don't reconnect, i've tried 7 times to reconnect. not sure what im supposed to do

[slim spruce]

Has this happened more than one time, like more than one raid? The server could have crashed.

[deep shore]

first time all wipe ive seen this

[slim spruce]

If it only happens once I'd say it was a random problem with the server. If more than that, it could be another problem.

[deep shore]

Id think if the server crashed, it would give me the normal Main Menu back. but i still have the reconnect screen. but i guess either way i think my best course of action is to wait another 20 mins or so for the would-be game timer to end

I really hope the game gives my stuff back. ive been having one of my best ever days of Tarkov up untill this point, havent died once all day. im on like a 8 raid streak.. would suck to have it ruined by this

[deep shore]

well good news, the game gave my stuff back. it un-insured all of it, but atleast i still have it, lol. My streak can continue

[slim spruce]

Ok great.

[last prawn]

Hey @slim spruce could you maybe help me with disconnection problem