#community-support
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im still having this issue too... now there are 7 people here complaining about the same thing
I do not have a vpn
it's gotta be a problem on the client update side
Any error messages at all? Or no
no we just don't receive the e-mail with the client but we receive the e-mail in the website
Reinstall the client from the website usually fixes that.
we did
I saw an admin talking about this earlier, it could be a block somewhere, either the ISP or BSG's end.
nvm it worked
@mighty island
what did u do
I got pissed and went to the bathroom came back and it started updating
ours cant update because we dont get past the e-mail verification part
Check spam folders?
See the first reply on this page: https://forum.escapefromtarkov.com/topic/145285-email-verification-not-sending-fix/
Only post fixes on this post please, if you have a fix then please post but dont post that youre having the problem so as to not flood it. That said, I think maybe the issue is that you need to verify your account/account email directly on the escape from tarkov website. I signed into the website...
no work
Changed your password?
yes
in the BSG launcher folder you tried running the BSG accessprovider exe?
password is changed with success on the website, verification code also sucessful on website, but not on client
Sometimes it just takes you trying over and over.
How about running the launcher as admin? Else I have no other tips besides contacting BSG.
I think the problem is somewhere between your launcher and their servers. Since the email from the website works, I'm leaning towards you guys' machines with a firewall or something.
It could also just be their servers.
yup
it has to be the server problem
i will try every thing to solve this
i tried different pc, i tried logging in alt account and alt account is fine because i dont need e-mail "verification code" i even tried different vpn
If you can send in a bug report, please do.
i even set the authenticator and authenticator works fine, but i dont understand why i still need email verification on the client if i successfully put the authenticator
it wont let me login because of that
i just need to receave the email and i can get in its simple
Hello there.
On all merchant available, only Fence will buy me the ADAR 2-15 and the MP-133, any idea why ?
Low durability
Need 60
You can disassemble the guns and sell most to mechanic.
51 and 52, thanks a lot sir
Do having nvidia reflex on takes long times to load traders stuff? cuz yikes
Since i turned on idk why this shit is taking so long
Does anyone know if the support will help me in this situation? I forgot the email that I used for my account. Can't remember the email name or domain lol
As the email owner, you should be able to have access to the account. Nikita word's
I've bought the game twice for this exact reason
@dreamy trellis You need 60 durability
On their site it says to email them if "For any reason you do not have access to mail". I sent them one asking if they can just reveal the email associated with the account but haven't received a response yet
wish u luck
If you can prove you own that account in any way they will prob help you
I ended up remembering the email, so now have 2 accounts. But if u wana change the email, ur blocked too... The system is broken..
they are not fast to respond on bug reports and everything that going truh email's so you maybe need to wait for a while
I'm sure they'll respond, just am not sure if they'll tell me to piss off or not due to "company policy"
can't wait for my support answer to be answered only to receive a "did you check your spam" before they realize their client is broken for verification of e-mails
If you can prove you own the account with things like receipts, usernames, they could change your email for you
9 hours now and people on twitter with same problem
I mean, I know I can just easily bruteforce it by requesting password resets and trying each of my addresses to see if they are already registered, but I would rather avoid that due to continuous captcha
If you have a general idea of which email it is, go ahead and request resets
@final swift To fix icon problems, clear the cache in the launcher.
Top right on your name > clear cache. It won't pop up and tell you it did it.
@dreamy trellis You need 60 durability on the shotgun
If only you could input your username and the verification said: "Please check your email Ti********@gmail.com" or something similar, i wouldn't be in this situation
That would lead to mass releases of emails and major hijackings.
They can't release even a little bit of anyone's emails.
Most that I've heard of say "check your email" if you enter a username to request a reset. No hints of the email.
From a quick read, it looks like multiple people are having the issue; but me and two other friends are not receiving their MFA code to their email; but one friend did receive it immediately
I've tried everything on literally every forum to no avail at all
A good EFT Discord bot? Mostly for prices n stuff
Sometimes email verification codes takes too much to be delivered, that, or either the mails are broken once again, it's pretty common tbh to not get your code sometimes
HAHAHAHAA I solved it right now. I got the password reset thing right
Yeah, looks like lots of people experiencing it. Had the game for years, not sure why this kind of thing happens this late i n lol
Yeah i'm used to that when i delete everything from my computer, it's kinda screwed tbh but well, you should try every hour if you get lucky, one day i had to wake up at 4 AM to check and well, it worked
bro we are like 9 people now with the same problem
Yeah, shit isnt it
Can you try in paypal?
same for me
yeah but its still euros when i go to checkout
Are you using a VPN?
nope
Are you in the UK?
because they updated the client
and probably forgot to do that connection
not sure why it takes so long to hotfix something so important though
Either it will auto convert or it will fail
Your bank should auto convert I believe
well ill try nothing bad should happen
Anyone having an issue of the Battlestate launcher not sending the verification email when trying to login?
Looking for a fix
yeah man we are like 10ppl in here that are trying to figure it out tho
@shell juniper well I am heading to work but I will be keeping an eye out on this.
Why has it put us on servers with 200 ping when its on auto select?
fix the fkn 208 errors already
im getting like 200 ping and getting kicked even tho my internet fine, ive checked servers they all say 50>ping
yeah i try too se someone find a fix for it too , bcs i have waited 9 and a half hour to login on the client now tho ...
Where can I ask a question about a quest - gunsmith part 1?
what you need help whit ?
Cannot figure out whats wrong with my shotgun setup.. fulfils all points but wont be accepted
do you have any ammo in the mag ?
yeah tried it empty and loaded
only the durability is at 54/54 (repaired it as an attempt)
dont know if thats a factor
it can be that it is damaged , im not 100% sure tho
and you have a mag that can hold 6 or more shoots right ?
it has to be over 60 durability
Ah dang it.. wooby420, yeah got 6
thanks Kathrya, so another lootrun it is..
Thx for the quick and nice help ๐
you have jaeger lvl 1 ?
is there a fix o getting kicked for server connection error and olny having 15 ping?
12 people now
Yeah but I am to cheap to just buy it^^
if you got 1 screwdriver and 2 pliers elite you can make a trade with mechanic tho
have you got any mails about the code ? , bcs i have gotten 2 of them but like 3 hours after the login try , so now i have try again and wait for 1 hour whitout close client and hope it will come soon so the code works
sadly not man me and my friends didnt get any
@oblique coral To fix the icons bugs please clear the cache in your launcher.
DOES ANYONE KNOW HOW TO FIX CRASHING
Can you post a screenshot of the gun and fittings your trying to turn over?
Oh okay thankyou!
worked thankyou ๐จโโค๏ธโ๐โ๐จ
I HAVE A 2000 DOLLAR COMPUTER AND I CANT GET PASS THE LOADING SCREEN INTO RAIDS
we did find out the problem whit his shotgun is was to low durability ๐
im mad this russian game is still garbage
The price of your computer doesn't mean squat... It's the parts you havee in it
wow so helpful
Well, you haven't mentioned what your specs are, what you've tried, Only mentioned the price of your PC and that you can't load the game...
So what else do you expect?
try maybe to explain some more so we maybe can help you , what happends in loading scrren does it just crash the game so you newed to restart ?
i have a i7-9700k cpu 16gb ram gtx 2070 and the game literally dies saying would you like to report the issue ive tried memory adjustments ive tried reinstalling ive tried anything i could find and not even a ticket submittion was replied to so im just very annoyed by now and cant figure this bs out
does the game run poorly? or is it just long queue times?
12 people here that cant login because we dont get verification email, its more than obvious this is a client issue can we get a fix fs
i tried adjusting the resolution but it did the same thing so mostly long loading times. I put it on my m.2 ssd to try and negate it since i once has it on my regular ssd but same issues. I could run the game really smooth frames on 2k res when i get that 1 in a million working raid
long queue times will probably be due to other people because you need to wait for everyone to load. If you cant get into raids you probably bought ur pc from wish
lmao nice build up to a meme this game was made off wish
are the servers taking a shit because i loaded in to a raid 3 times and it kept saying server connection lost
nah but fr tho when you loading does the game crash/a unity symbol pop up in ur taskbar?
london and france servers are dead unselect the,
Yup happened once that i can remember
ok so thats not the problem, what error pops up when u try to load in the game?
I have the same problem
what problem? u cant get into raids?
I can. And after 5 seconds I have a connection lost error
yea that what happened to me
france and london servers are dying, check ur server list and deselect the servers with high ping tarkov servers having a meltdown rn
Both PMC and SCAV. Then I reconnect. And after like 3-5 sec again I get disconnected. When I try to reconnect the 2nd time I can't even move my character anymore
bro the game is about to explode
BOOM
ahh classic tarkov
nikita where's the fire extinguisher patch man
I already tried differnt things. Only Denmark/Germany servers. Only Netherlands. Sint Petersburg + Moscow
just keep trying because the servers are literally held together with tape and string rn
like in hidout
But I have this issues for like 4/5 days already. Since the patch was released I think
Just now I was on the Sweden server only. And same problem
Can that mean it is just something with my account? @zenith heath
probs no
jesus
That's what the game needs
@cold kayak To fix icon bugs please clear your game cache in the launcher at the top right.
How come that I ran into these errors while many others can play? How does that work technically? @zenith heath
@slim spruce thanks
sus?
the swedish server is never good , i live in sweden so i try it out sometimes but nah nothing to count on
also a shotgun with 6.5 killed me
im honestly not sure but the servers are dying but only i was disconnecting before when i was in a 3 man, when i disabled the dead servers it stopped
How do I know a server is dead? Can I check that somewhere?
Server List>check the ping
as far as i know london and france are dead could be others too
Anyone got a problaime same like me when i try to log in the luncher it said that a code was send to my email but when i look at my email it not there ?
@vivid briar does
bugged rn unfortunately u need to just wait until they fix it
welcome to the waiting room , i have try to solve this for 11 hours ...
i have
BRUH
10h and i dont have the cod
fuck im down bad to play some tarkov ...
same
Ping looks good though ๐ฆ Who is technical support of the game I can ask for support?
it been 4 hours feelbad men @vivid briar
Or it shows good pings at least
for me 10
im not sure but @slim spruce could help idk he seems to help a lot of ppl
Hello ! I have just encoutnered quite possible a cheater. I have reported him/her in the game but i also have video evidence. How can i proceed?
What's up?
no
yeah alot of us have waited for hours , and we havent heard anything from bsg them self sadly
Send it in, in a bug report in the launcher. Select the cheater option.
Also, all you need to do really is report them ingame.
I can't receive the code in my mail to authorize the verification
Can you try the tips on this post? https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140
Hello. Hope you can help me. I tried several servers. But I keep getting connection lost errors. I tried to get support via de site and sent a bug report. But I don't get a reaction. This is going on for 4/5 days now.
Just plain connection lost? Or error codes or messages with that?
No just plain. I get into the game. And mostly after 15 seconds I disconnect.
I've done it 2 times all that is there
"After trying all these steps, and nothing is sucessful, then your only option is to email BSG support team via Support@battlestategames.com"
I already sent a message to support to explain the situation
When I try to reconnect. I get in the game for like 5 seconds and then disconnect again. The 2nd time I try to disconnect I can't even move my character anymore
now i just have to wait i think
This could be a problem on the servers' side, as I've had that before as well. It was fixed soon after. Otherwise, are other games you play not having issues?
im having the same problem as muggy
@slim spruce no problem in other games at all
There's not much you guys can do with this problem, except clearing game cache in the launcher and a bug report.
^
Have you tried re-installing?
Anybody here have experience with having "file checksum does not match" errror in launcher when trying to install the update?
um not sure if this is connected but just got banned so...
sit filthy cheater
jep also. I try clearing the cache now. But I guess I did that already by re-installing
The cache could most likely persist after install
Could also try clearing your shader cache also
bought the game 3 hours ago lmao
ig that makes sense considering i got this pc 2 weeks ago
fuck interchange
I have 5700 xt and 10400f, I dont have lag but I want to get above 100 fps. What are some reccomended options?
yo i went to power station on shoreline and i killed one sniper scav at the top and after i went close and wanted to leave go shot by another tried to fight it but he peaked me like a god he was wearing a black hoodie and black facemask yall think that will be the sniper added on new lighthouse with the ingame trader ?
anyone know whats happening to the matching times, i cant get in a raid since i came back on :/
Anybody here have experience with having "file checksum does not match" errror in launcher when trying to install the update?
I reccomend get a RTX 3080 or a 6900xt with a i9 10900k or something like that
Recommend*
What
welcome to tarkov
No I am not upgrading I am just asking for settings
Ik xD
So dont reccomend
Oof salty
And what kind of idiot would buy 3080 when AMD is making gpus
He asks for recommendations and you gave him some and he gets angry....noicw
id recommend the same as what @hardy sparrow just said too
๐ฅฒ
he got angry because he knows he cant afford it
I see no real help will come only mindless reccomendations
bro we already told u buy new pieces
It's the only way u will get above 100fps, buy new components
It's exactly the correct answer for what you asked, your components are not capable of getting above 100fps steadily. So you upgrade, that's what I did.
Exactly, buy let him try to fry his cpu or something, and he will understand
can somebody tell me how i fix error 2001 at checkout when im trying to buy the game
yup like i said,
no
why not
because it was just a normal sniper scav
looking like this ?
yes
but i killed one up there and there was another one
yea, there can be more than one
--.--
I'm having issues with airflow in my computer when running tarkov, its overheating.
I pulled my fan and cleaned it, what else could help?
i think using this fan is not a great idea
it is too big
I think your fan its too big
Ahahah fuck i wrote too slow xD
Sigh,
Should I get a smaller one? I thought I had enough room in my case for airflow but I think I need a bigger case.
mad cause bad
Not sure what a shader cache is. But clearing the cache seems to have worked. It is just a sample of 1 SCAV run. But it is very promising. Thank you.
you need smoller fan
Nice computer man
@edgy finchCools pics but please stop trolling.
Now the email code did come to me , so everyone test press back and try login again and the code maybe comes to the mail ๐
@shell juniper I'll have to try it when I get home, appreciate you keeping up about it
Does anyone here have a fix for the lost connection to anti cheat issue? i just went MIA because of that bug. lost all of my gear and tons of really nice loot with several quest items on me. Im so over this and everything that i have done hasnt worked. I have tried reinstalling the game, running it as admin, reinstalling the launcher and the game, just reinstalling the anti cheat, giving the anti cheat perms to accesss all of my internet, and more that will just take too much time to type out. Please someone help me with this because i literally cant play this game until i get this issue fixed.
Do you have a 3rd party antivirus or firewall?
Nope
Do you have rb6 siege that you can see if it's a battleye problem?
Anyone else here having problems with the launcher everytime I install I am getting error 108003 checksum error I have tried reinstalling the game and it is on the same drive as the launcher also I am running the launcher as admin and it still doesn't work anyone have any ideas?
The only thing that i havent done, which im about to do at this point, is do a complete fresh install of windows
It's probably a server issue since you did all that though.
I would not recommend that at this point yet.
@slim spruce I do not no.
If rebooting your modem/router doesn't help I'd suggest a bug report.
It could be a BSG server issue.
I have done that, many many many times
This isnt a new issue for me, i have been dealing with this issue for months upon months now.
See this video for help with that, the install issue: https://www.youtube.com/watch?v=7GDLiV8c0nA
Mind he is very mad and is malding in the video.
Do exactly what I do...
Here is fps increase video: https://www.youtube.com/watch?v=nowRW4riy-Y
Its just it is now effecting my work (streaming) so much that i cant stream because i cant even get a single raid it
thank you I hope this works 
The hell is this?
Just got teleported and then got this...
youre lagging giga hard
Yer... I have 300MBps speeds, internets fine - soo how the hell does that happen?
according to the servers at least
you were connected to a server way the hell down yonder that, even with insane internet, you cant maintain a stable internet connection.
Only have the three closest to me chosen :/
See now im as lost as you
and im over here still trying to get my fucking losing connection to the anti cheat issue fixed
So... I'm having lots of issues with the new update (not the small hotfix from today, in general). I'm crashing pretty much every round, which never happened before (luckily). Sometimes while spawning in and when the "Deploying" screen shows up, sometimes in the middle of the raid while doing nothing. It's just extremely frustrating. Anyone got some ideas on what could be causing it?
can you make an account with outlook or hotmail?
Hello guys i want to ask something. Do you also have a problem to play on Interchange? Everytime i try to play scav or pmc there my game crashes and i don't know why. Does anyone of you also experienced this? I tried to update the game and restart my computer but it didn't help. Any advice?
em.. curious how this scav karma nonsense will be balanced.. just helped a dude kill raiders on reserve and then he shot me with a moisin and killed me. Getting pretty shit tbh. Making playing a scav completely redundant
what settings have you got this on
you mean like graphics and postfx?
yeha
have you had these problems prior to this wipe
yesterday i was able to play there but today everytime i try my game crashes
i get choppy frames when i spawn there and reserve but ive my settings low and no post FX :/
but its never like fully crashed out
Any will work to my knowledge.
when i try to play there a window with shturman pops out and closes the game
Try clearing game cache in the launcher. Top right on your name > clear cache. It won't tell you it did it.
anyone know why i cant turn this in to mechanic for gunsmith part 1?
needs at least 60 durability @winter fog
ah thanks
are the pictures loading here for anyone?
https://escapefromtarkov.fandom.com/wiki/Anesthesia
thanks it helped
loading for me
Hi I would like to buy tarkov and wanted to ask if y know on how much FPS does it run on gtx 1060 and i7 8gen?
I had i7 8700k and a 1080 and I was getting the same fps I was now
About 80-100 average
That's on all high 1440p though
Like maxed all but AA
So y think I will get 70 at least on 1920x1080?
Definately
If you need to, you can do medium or low and you may get higher.
With your CPU that should be fine.
Don't we all. Hope you get some more.
Buy standard first, if you want to upgrade you can pay the difference.
Yeah I think standard is only that I can afford
Hey, I'm stuck on the good old "not receiving hardware verification email" I've tried all methods I could find from the internet. Maybe there's some new method that anyone here would know? I'd just wanna get in and game!
I could add I've done: Email whitelisting, checking trash email, checking that my email isn't full, reinstalling client, disabling all antiviruses, giving all security rights to the launch application, added specific IP adresses to my firewall, changing security mehthod on tarkov site... Still nothing has worked.
See pins for that error.
Hi there, I have been repeatedly kicked from a lobby due to "poor connection" despite having consistent ~30 ping
is this a known issue and can anyone help?
Hello . I have a problem that i hear footsteps and gunshots on both ears regardless the direction i cant pinpoint where its coming from...i hear in both ears...i tried every possible way but still i cant ...its getting really frustrating please help me ...
This is happening to people by region. I had it yesterday. It seems to be on BSG's side but you never know
Make sure you're not downloading a windows update or something.
Or uploading something.
Yeah its not that ๐ I'll look if theres anything that I wouldn't have done yet. What I found from digging it enough is that if the servers are too overloaded some of the servers never send the ping back so you would be sent the email seems like I'm stuck on going back and forth on trying to get it to send me an email. Unfortunately this method also just causes more load to the servers.
is it known which servers it is happening to? If so it would be easy for me to just exclude them
It seems to come and go with updates, at least for me.
Hey for anyone else with a 3090, what is your performance like? I feel like my fps fluctuates frequently. I know different maps have difference performance but even in the same map in similar settings, i can get drastically different performance. Plus I see that my card never really turbos as high as it could in several situations
For my 3080, to peg it, I had to force vsync ingame and disable it in nvidia control panel for the tarkov exe. Otherwise, the same happens with vsync off ingame with reflex on boost.
Hey and I wanted to ask sth more. If I buy standard edition can I get items that are in the best edition by playing or no?
i have vsync off in the panel and reflex on + boost ingame yet im averaging 1695mhz on gpu clocks
Does anyone has the Problem with not getting the Authentification Code via Email while requesting it from the BSG Launcher?
See pins for help with that, in this section.
Yes, there's really no fix. Seems as the servers are too loaded. If you want you can check these links:
https://www.reddit.com/r/EscapefromTarkov/comments/koxcnh/the_authentification_issue_needs_attention/
https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/50/
https://devtrackers.gg/escapefromtarkov/p/564ee288-is-there-any-surefire-fix-at-all-for-the-authentication-email-not-sending-bug
Hey, I just got the zowie XL2546K & have DyAc+ enabled in Tarkov. Though, I do get extreme screen tearing when moving like 30 degrees++... When walking straight its super smooth, I already tried turning my hertz from 240 down to 140 and it helped it a little bit, though I do wonder if theres a fix other than using gsync... I'm considering returning the monitor &' getting a 24.5 ips instead to use G-Sync and have no tearing instead. LVNDMARK uses the same monitor, so I wonder
ty vm - i thought its a weird windows 11 hardware problem
huh
sry wrong krisu ^^
you good lmao
Hah, you can try spamming back and forth the send verification but sadly dont think thats gonna do too much of a difference.
i give it a try, nothing else to do tbh
Thank you so much this fixed it for me and the video was pretty entertaining while I waited

is playing with a VPN against TOS?
No, but don't use it to get around region blocks.
I think there's a detection system for that, anyway. Like if AUS people VPN to East US.
ah okay, does that get you banned? or does the detection system just prevent you from doing it
@hallow violet got mine rn, maybe try again
You did? How just by spamming?
i did some 10 spams and read reddit - someone said it jsut worked for him
Okay I'm now trying with VPN. Where are you located maybe I will try to VPN to your region.
germany - using hotmail
I'm asking about this to be sure.
Okay. Finland here and Hotmail also. I will try that.
i would try first without vpn
I have tried without VPN for probably around 200-500 times now.
๐ซ
Thank you for the mental support though. I shall not give up.
thank you
I keep getting a glitch called error 228 and it's preventing me from healing when I hit apply from therapist
With a VPN to another region it will kick you for ping, as it's counted from your location, not the VPN. Also, I don't see anything in it in the TOS, but it won't really help much, it will probably hurt your ping. And also, don't use a VPN that comes out of china, it may get your account region locked.
ah okay thank you
Hey having an issue purchasing standard edition of EFT as a gift for a friend, the only option i get is the 2 dollar bank subtraction verification, but this does not seem to work with my bank - 2 dollars or less does not get withdrawn
Can you use paypal and you using the official website?
@slim spruce I can use the official site - i used credit card option and also mastercard / visa. My friend tried both + paypal which didn't work for him
love how they make a patch to fix stuff to then just break it and also is anyone paying to heal yourself but you character actually isnt getting healed??
You bank is probably denying the charge. I'd suggest talking to Xsolla support about this to see what the problem is.
yo im buying the game and it says 45 us than converted to cad its 56 than it adds sales tax and makes it 65 and than it adds service fee which then makes it 68 and when i go to paypal to check it out it goes to fucking 73 for some god knows what reason i can understand conversion but what the fuck
The price in USD is before any taxes or fees
@slim spruce My paypal worked . +1 EFT player
๐
i recently bought EOD and i tried to re log into my account in BSG launcher, it said it would send a verification email to my email so i can log in but it never did. i reinstalled bsg launcher twice now and its not my email provider, i still receive other emails from BSG
@slim spruce hey im having really bad frame drops or lags spikes in reserves is there anything i can do to fix this its mainly in bunker side. side note i dont get this problem anywhere else
Hey, I just got the zowie XL2546K & have DyAc+ enabled in Tarkov. Though, I do get extreme screen tearing when moving like 30 degrees++... When walking straight its super smooth, I already tried turning my hertz from 240 down to 140 and it helped it a little bit, though I do wonder if theres a fix other than using gsync... I'm considering returning the monitor &' getting a 24.5 ips instead to use G-Sync and have no tearing instead. LVNDMARK uses the same monitor, so I wonder
my mouse is stuck on my screen and i tried to go to windowed to fix the issue and now my settings are inaccessible
mouse is also still stuck
mad cause bad
bro everytime i pay to heal after a run when i get back into my menu it doesnt go through, have to use my own meds to heal..
exactly what happens @crimson idol
This may be a game bug
See pins in this section for help with this
Is anyone else not getting their confirmation email when they try logging in with the launcer?
the only solution i see is changing my email but when i go to select it in BSG it says temporarily unavailable
I am having an issue with scoping in on my guns and the game freezing. does anyone have any suggestions
is anyone else getting stuck in matchmaking while teammates are waiting for players?
Hey, I am having a hard time purchasing the game... I put in my card info and every time it says "try again later". Does anyone know what to do?
You need to contact Xsolla for support
Anyone else getting disconnected from the server every single raid? I feel like I'm the only person that's having this problem. I haven't been able to play on my PC since day 2 of wipe. I was able to play on another computer on the same network up until the maintenance today, and now I get disconnected on that PC as well. I get like 3-5 minutes of gameplay, and then I disconnect and can't reconnect at all after that.
I dont have these insured on me
It shows all insured items
any other suggestions for my problem im still kinda stuck
banned
wym
All email changes are only done through email only for now.
how do i do one
support@battlestategames.com They will ask for proof of purchase like receipts.
i have to email them?
ok will do
ughhh in need of machinery key ๐ฆ
yo is the download speed capped at 1 mb
guys anyone have same problem with server (conneciton server lost - EU) my friend has this problem and we cannot play the game cuz of this shit, we tried everything and nothing works
It can speed up sometimes.
anyone know if kappa u have to be lv 71 for? cause i just watched pests vid and he said u gotta but did bsg actually do it?
I had Prapor level 2. I logged in today and now I have 0.7 rep with him.. Is this a glitch?
maybe from quest Lol, some traders do -rep for other traders if u do a quest @true charm
Yeah I checked all the quests I did today, only 1 took prapor rep and it was only 0.25.. I lost over 1.3 rep
impossible to login in launcher but good on site
i have that problem too
no mails for security code
trying to change my email see if thatll work
but who knows how long itll take for them to respond to my support request
we need a security code but where
it would be sent to ur email but its a bug thats never been solved
I believe this is the issue Iโm having. Seems multiple people are having issue with Prapor rep
impossible to connect witch google auth
give my money or my acces BSG, it's your choise
lmao ikr, if only they had like a live support chat on their website
super nice ...
anyone knows why i cant find FIR pm pistol on scavs? they dont have that check mark on the bottom right for some reason
Anyone having a lot of 228 error messages? I cant even heal myself without getting errored out then back to the main menu
@slim spruce is there anywhere i can report a cheater in the discord? just got blatantly cheated on whole team head shot in and behind a building all headshots one after the other instant and were all spread out dudes name ingame is 5inon
Is there a way to fix the server connectio nlost thing or no cause it's been happening for like 2 wipes now and i've died so many times cause of it (it's not my internet)
I'm also having this issue, but on US servers. Just out of curiosity, what antivirus program does your friend have?
he's using avira but i think it's a problem on their end, like actual bad servers etc. (this problems started on day 2 of this wipe, day 1 was going perfectly)
been 3 days already that we can't play together cuz of this stupid problem
is it possible that one of the mods here can help with my email change idk how long itll be since its night in moscow rn
Does someone know how to get the game running with a dual stack lite connection ? I really want to play but I can't connect.
why i got banned on Rusiian discord channel because i just answer can i got banned if i changed location / or my PC
so i need help, my friends EFT game will "crash" when he is getting out of raid/in and going between traders, hes screen black and then disappear then show his wallpaper but the in-game audio and the tarkov mouse cursor- please message me if you have info or you can help
Same here. Already tried every suggested solution online without avail. Be it scav or main char run, always "Awaiting session start" and then around minute 4-5 "Connection to server lost". Just bought it, so annoying
can you remove the ban from russian discord channel please?
Are these keys any good?
does anyone know a possible solution to fix constant stuttering. last it ran perfectly fine on ultra settings. It stutters even on low settings
@buoyant oriole i have the same issue "genius" keep telling me that its my pc fault when i could ran game last wipe on 120 fps this wipe i have to play on low 
meta
after wipe the server connection lost pops up during waiting for players, does anyone know how to solve it?
no, i don't think it's been solved, i've had the same problem, and this problem is probably on the bottom of their list of things to do
i emailed them and it's been a week, still nothing
you could try, but i highly doubt they care enough to fix a bug that probably less than 1,000 players get
Oh, there's no solution.I got it.
You would have to talk to the admins of that discord.
can you dm me name of admins too
@upbeat ruin i've tried everything, i've tried restarting my computer, my router, i tried checking to see if i was on ethernet, if my storage on my computer was full, if my network drivers were out of date, i even tried to see if my earphones cutting out and constantly changing the audio on my computer was the problem, literally nothing fixed it, i also tried verifying the game files, uninstalling the game, and clearing the file cache
i don't think this is going to be fixed any time soon, i also tried emailing them, but as i said before, no response
Same here, I couldn't fix it no matter what, so I asked if there was any other way.
You two cleaned yoour cache?
yeah
i tried basically everything that i could think of, and that videos recommended i do, and nothing worked, but for some reason only a certain amount of people get this glitch, and everyone else gets to play the game normally
Shader cache?
i cleared the cache in the launcher
C:\ProgramData\NVIDIA Corporation\NV_Cache
hold on let me go to that
How would shader cache be connected to a connection issue
knowing tarkov, it probably has something to do with it
@carmine shadow how do i get there, i cannot find it on my computer, and i have nvidia
unless you mean program data
oh i found it
C:\ProgramData\NVIDIA Corporation\NV_Cache
there is no such thing as program date, only program files, but i found it
wait nvm i didn't find the nv_cache, but i foudn NVIDIA corporation
i don't have that
It's a hidden folder, you've that setting enabled to see them?
bro what, how do i enable that
Explorer > view tab > view hidden items
Yup
where is explorer at, i'm literally braindead
@slim spruce i cleaned my pc and reapplied my paste today like 20 times can you tell me do i need physical cores enabled and ram cleaner if have ryzen 5 3600 and 16 gb ram ?
Any folder
Where you browse your files, lol
which explorer, i have like 10 different explorers on my computer
What
well i have 2, but i don't know where explorer is, it isn't specific enough, i don't know where to find it, or either i'm just braindead
physical cores only is usually only useful on intel machines, to my knowledge, but you can try both options in both ways, experiment.
sorry, i didn't even know the view tab existed, i thought you meant internet explorer ๐คฆโโ๏ธ that's my fault
@slim spruce some kid tried to prove that i need physical cores because tarkov doesnt like threads

The tarkov engine doesn't like hyperthreading.
@slim spruce i remember that you have to turn it off to use ryzens full potential or im confused ?
okay hidden folders are shown
Usually it's only useful for Intel, AMD you don't usually use it, from what I've heard
Now you should be able to find that NVIDIA path
alright im in NV_CACHE
@slim spruce i also turned on MIP thing some post said it helps remove the load from gpu and put it on cpu and ssd right ?
MIP streaming is another term for texture streaming. Use it if you have low VRAM
so what was the original question, why were you asking about cache? the cache i cleared was the battlestate games launcher cache
Noow delete that folder
the actual folder or everything in it?
@slim spruce dude some guy told me to turn it on when i have 6 gb he literally doesnt know what he talks about im finna turn off these options
6GB of VRAM on high settings is cutting it close
@slim spruce but i could pull it off last wipe
im playing on low but all the trees look like im playing minecraft
wait hold on, i cleared my tarkov cache, but i don't know why you guys want me to clear my nvidia cache?
okay i just cleared out the entire nvidia cache files
Because between the old update and the new oone, Nvidia cache probably screwed up...
i don't think that's related to the connection lost problem lol
okay well i just cleaned out all of the nvidia cache files, is there anything else i should do before i load out tarkov? should i re-verify tarkov files and clear out tarkov cache using the bsg launcher
i didn't even do the new nvidia update and i don't get the error but my friend does
and we literally can't play the game cuz of that :|
what else should i do? should i just load up tarkov?
Probably woorth verifying files, and then trying again
did they fix tarkov voice yet
okay done, and i'm clearing tarkov cache files too, and ill load up tarkov and see
If that method works, can you mention me?
yeah, i'll tell you
Any joy?
does anyone know how to fix the issue where i go to install the game and it pops up an error that says file checksum not found then the error code 108003
I finally managed to load into a game, lol. I've had only 3 mins left of the scav raid I started, but will wait for the next one in 18 minutes and then try again to see if it's really fixed.
see the pins for help with that
i cant sell stuff anymore. anyone know a fix?
anyone else notice that NA match times are all over 5 min and everyone else is 25 sec?
wrong im in eu and i have the same
go to choose server and look at at all the times
make room for the cash
oooh
I also had Avira. Did a full uninstal of it (not just disabling it) and it worked. I also cleared my DNS cache
avira quarantined one of my battleye files the other day
had to white list
Please don't spam that in multiple channels.
kk
Would explain that part, however I also started to encounter the error on a second PC that does not have Avira so I'm not too sure if it's Avira. Though, it seems to be causing at least part of the problem
@vivid briar @upbeat ruin @jagged junco So I successfully managed to load into my 3rd game now. The things I've done:
Go into your Adapter settings for your network>>Right click and "Properties">>Look for "Internet Protocol Version 4 (TCP/IPv4)" and click on "Properties" again>>Down below, input a DNS address yourself. I've used Googles DNS, which is 8.8.8.8 and 8.8.4.4, but you can also try to use Cloudflares, which is 1.1.1.1 and 1.0.0.1
Then open the EFT launcher and just to make sure, clear your cache again. Afterwards, click on "Change server" and select 5 server / regions of your choice, preferably the ones with the best ping, which you can filter by clicking on "Ping". Apply and then give it a shot, it worked for me now every time I went into a raid.
guys I'm getting really tired of paying therapist to heal me but her not actually ending up healing me, any news??
ty i will send message to my friend and hope it works so we can play the game we payed lol
so not really something i can complain about, but... has anyone else been having the "survive and exit the location" parts of quests just complete themselves? on both delivery from the past and health care privacy part 1 i died in the raid but they marked me as survived and the quest is completable (and im sure i didn't do any raids after, i took a break after marking all the ambulances for HCP-1 but died in the raid and just booted back up to see it's completed)
my third pm pistol from a scav that is not found in raid... im getting sick of this tbh gl with punisher part 5 any tips?
If you are sure they're from an ai or player scav that spawned with it, please send a bug report.
100% sure all 3 from ai scavs
Anyone know why my launcher would say "Object reference not set to an instance of an object" when trying to do almost anything? Reinstall didn't fix it and clearing all files relating to tarkov/BSG didn't work either.
Clear game cache in the launcher. Top right on your name > clear cache.
Anyone get this before and know how to fix?
@slim spruce That option is grey and un-clickable. *I have been unable to set install location, i cant install tarkov either.
Are you running the launcher as admin?
Yeah?
Do you see any errors?
Besides the one you said.
No that is the only one that appears.
Have you deleted the "local.ini" file in my documents / escape from tarkov?
yes
Delete all icons in this folder: C:\Users\(YOU)\AppData\Local\Temp\Battlestate Games\EscapeFromTarkov\Icon Cache
why are shotguns so bad now?
File isn't there.
Does anyone have experience with the Zowie XL2546K to reduce screen tearing like that? Looks even worse in person
Hidden folders showing?
they are
i believe that was one of the files i deleted before i reinstalled the launcher
in my documents / escape from tarkov open the shared.ini file in notepad
Change every โAxisNameโ: null, to โAxisNameโ: โโ,.
I don't have that file either. Is it because I've never been able to run the game?
I've tried reinstalling the launcher but i cant install the game because it gives me that error each time. I have removed the drive that has tarkov on it and the launcher still behaves the same.
*I have also tried installing the launcher on different drives with the same result
Can you turn off any antiviruses?
firewall matters?
Not if it's windows firewall
okay, just windows defender
Also, make sure your windows update is updated and specifically .net framework 3.5 and 4.8
@upbeat ruin
When i run the installer for .net framework 4.8 it says i have an up-to-date version
Ok good.
so far it's actually worked, i haven't gotten disconnected, i think he fixed the server connection lost problem (for me at least and i originally tried basically everything)
you wanted me to notify you @upbeat ruin we should talk in dms because of slowchat
What do you do right before you get this error?
1.open the launcher
2.click install or set file location
The last person I talked to with this had this problem because a driver letter was changed. Did you do that and can you change drive letters around to what they were?
Of course not changing C
You can do this in Disk Management
Tarkov was originally installed on a D: now its E: so i will change it to be D:?
Yes, the launcher is looking for a drive that it can't find. Something needs to be changed back.
Should render distance be at max?
holy crap it found tarkov and is updating!
now is there a way to change the drive letter back so my other file shortcuts will work or does that effect them? /without braking the launcher again
downloaded file checksum does not match
ERROR: 108003
Anyone know how to fix that lol ^
You should be able to fix that by changing the install destination in the launcher.
Like copy paste the files to somewhere and then use launcher to point to an existing folder
is it only me that cant sell anything to the traders?
see the pins for the fix in that
how do i get a hold of support other than email? the verification codes arent being sent to my email ๐ฆ
Make room for the money
it just says error and nothing else
There's the email and then the launcher bug reports and the website requests
i tried to restart the game and my pc but it still does not work
And after you've moved the installation to another drive, change drives back, and then point to that folder in the launcher as the existing installation.
That should have you all good.
@slim spruce alright thank you very much.
No problem. Get those rubles.
can anyone else sell to traders
i cant it just says error but no error code
i have tried restarting the game and my pc
Do you have money for the cash? Please make some room by deleting an object or two.
i have room for the money yes
What is the error wording, exactly?
Exit the game and clear game cache in the launcher. Top right on your name > clear cache. It won't tell you it cleared it.
what does that do?
Gets rid of temporary files.
it works for my friend and hes on the same region as me
I'm out of ideas, it could work.
If not, please send in a bug report in the launcher.
Mention what you've tried.
Should render distance be at max or can it be lowered? @slim spruce
does anyone know what to do when i don't receive verification code in the email? I'm trying to log into the launcher but I don't get code in the email (on site works perfectly)
ive been trying to find a fix all day and nothing, best bet is to change the email but its night time in russia rn
its like one of the oldest and unsolved bugs its annoying as fuck
I asked a friend of mine to log into the account, and I received the email, but when I try to log in, I still don't receive it.
Still not getting a verification code from the Battlestate Launcher. It is not sending it when I click Authorize. Anyone know of any fixes, tried everything I have found online and submitted a ticket.
ik its insane
my friend's healings dont apply every time after raid he has reinstalled the game but its still there, any way to fix this bug?
@slim spruce it works now thanks for the help
Anyone else having issues with server disconnects?
Any reason why gunsmith pt 4 isnt letting me turn in the quest?
iirc theres new changes to part 4
Has anyone else been loading in with a group (2-4), and been the only one who never moves past matching? New issue I've been having.
i got error 106015 after i got logged out and i couldnt sign back in and it now says i have failed too many attempts and i gotta wait 2 hours
anyone else been getting random ass loot from insurance returns from prapor?
like i insured an ak74 last night died and just now got back an mp133 which i have never taken into a raid much less insured one
i got error 106015 after i got logged out and i couldnt sign back in and it now says i have failed too many attempts and i gotta wait 2 hours
can someone with flea look up Mr. Holodilnick thermobag?
Hey is it normal i cannot get my verification for my email
for the launcher
i never receive the emai
for some reason in the game I m hearing things backward after this afternoon has anyone had this problem. i just restarted my PC lets see if this works
If I were to upgrade my account from the official site would it reset my account?
is it just me or is therapist taking my money and not doing jack shit about healing me
Turn off binair sound. That should fix it
No u get everything from the upgrade but dont lose what u got at this moment
Still cannot get a verification email after trying to login to the launcher. I reinstalled windows and now I'm screwed
hey, I need help! So, every time I shoot, I get a white box on the middle left of my screen, does anyone have a similar problem and soltuion for it?
hey anyone else having an issue where their cards dont boost as high as they should? ive seen others online saying the same thing and several tweaks havent seemed to fixed it. this only occurs on online raids, offline raids my card boosts its core normally
Ok i need a customs map spwan expert as im confused (im not a noob i playd tarkov a lot and know many spwans ) so i spwand big red by the kiped train run over the land bridge too the stash in the bush under the pipe and somone already sits in the bush and camps me i die 34 sec into the raid meaning he had too be around 20 sec too be there ohterwise i coud have seen him move there ?
it happens when i run the launcher , anybody can help?
I keep getting EfT error 108003 everytime I try to install, and this has been happening for a few months, I've tried uninstalling and reinstalling, and it's to the point that I'm at a complete loss. I've wasted so many hours trying to get it to install again but haven't been able to play, any ideas?
Edit: Going to sleep, if you know of a fix, please just DM it to me so I can see it in the morning.
After like an hour or two hours, my game experiences huge micro stutters every 10 seconds, I'm running a ryzen 5800x and 3090 with 16GB of RAM, are there any solutions for this
guy named Patrick_Starrrr has killed me in two labs raids, hes got aimbot
killed me through walls and stuff across the map
oh no ๐ฆ that sucks so much
non EOD as well @calm apex
Has anyone had an issue with the Battlestate Launcher not sending the verification email to you? I had a fresh install of windows yesterday and now I cannot get the emails from the launcher only. I can get them through the website and all BSG emails come through from there but not through the launcher. Any help would be appreciated!
in my case it was an EOD player ^^
@vivid briar well, I have submitted a ticket and everything, been waiting though
yup
@vivid briar how long have you been waiting?
since yesterday i have this problem
from 9 in the morning
and I've tried everything that was asked of me here in discord
@vivid briar literally, same situation. Hoping maybe an admin sees it and might take a peek. I have attempted everything also, followed everything I found
I just need the code to be able to log into my account
@vivid briar absolutely nothing has fixed it, I need the same thing.
@fresh obsidianone of the admins saw it and tried to help but he must have informed someone about the situation because he didn't tell me more about it.
I don't know what to do at this point
@vivid briar me either, I am a little frustrated
i just want to play
@vivid briar I do need to go to bed though, but I was hoping maybe an admin would see me asking for help in here and help me out or maybe I would get a reply on my support ticket.
@vivid briar we are allowed 1 support ticket a day on the website, i suggest using that to the full extent.
@fresh obsidianse conseguir arranjar o problema eu digo te
@fresh obsidianif i can fix the problem i'll tell you
@vivid briar You are not going to believe this....
@fresh obsidian?
@vivid briar it just worked for me, up and running.
lol
@vivid briar not sure what happened but its all good, I have spent 7 HOURS just trying to figure out whats up....and now its working
Same exact issue. Iโm waiting to hear from support
@queen agate I literally just got on about 30 minutes ago, email came across right after I was complaining about it, I get into my stash, I went to buy some stuff, it tells me I have no money...at all, but I have over 3mil and plenty of dollars and euros
Hello should I buy a scav junkbox?
@polar pelicanyes
i fixed my problem my problem was not receiving the email with the code so i could authenticate my problem was really just not receiving the code what i did was uninstall the bsg lausher and connect a vpn and download the tarkov app with the vpn on and ask for the code with the vpn turned on and I received the code instantly
I had tried it yesterday but it wasn't working anyway I tried it more times with vpn today and I tried it 3 times
wand my problem is fixed
ty all for the help i hope i have helped someone with this
Therapist won't heal but will TAKE you're money.
Hello there,
Someone know if mechanic is refusing my shotguns cuz it's durability too low ?
can someone help me with stuttering? i have seen guides and everything for fps but i still get stuttering/low fps. I have a gtx1080, i7 7700, 16ddr3 2400mhz ram and still have problems
Does ur pc have fans ? With blades ? That push air in and out of ur case ? (someone triggered me not telling this in the first place)
yes and watercooled
min. 60 durability
ty
Yesterday i kill a hostil scav who has a pmc tag on inventory, i only get +0,01 instead of +0,1 reputation
I think the game recognize the scav as pmc cause the tag
Hey guys, does anyone else freeze at 100% map loading? I have a decent PC and have had this issue even after all drivers updated/reinstalled, including the game. Its consistant on every single map. I exceed the minimum specs by quite a lot.
turn down your fov. 59 is what im one and it stopped my stuttering
chemical part 4 / big customer / out of curiousity completely fucks the other traders rep. accepted skiers quest reward and went from level 3 prapor to level 1 and level 3 therapist to level 2 ON THE DOT
bare in mind im level 27 and have EOD so now after completing 11 prapor quests all your rep is gone
hey, I'm running a ryzen 5 2600 and an rx580 with 16gb ram, high textures most other things off or low TAA and mip streaming on and I constantly stutter is almost unplayable
Rx series cards are dying as far as ik, your gonna wanna upgrade for a xt card, i would also recommend a 3k series amd cpu
My vuddy is having issues with his 2600g i do believe
the 2600g is a fucking integrated gpu thats causing his issue lmao
also i havent had a problem until 12.9
Is there some sort of official page for reports? where you can send footage or such?
or just the ingame one?
So I have ryzen 7 5800x, rtx 3060 ti and 3200mhz cl16 16gb ram and I play on 1080p 144hz, but I can't keep my fps above 100 on any other map than factory constantly. Is the game really so poorly optimized or am I missing something?
its just poorly optimised
always been that way and probs will stay that way
Aight, I was just confused when I have seen streamers and some other gamers claim that they can run tarkov at like 120-140fps
You can only send in text, logs and screenshots via the launchers bug report button. There's also the support section on the official website, but it's more limited
@frozen forum mhm, I read of a post and just finished the report on the launcher too, ty! c:
Since I didn't get an answer yesterday, I just got a new screen (Zowie XL2546K) and get extreme screen tearing in tarkov. Does anyone here own the monitor? Most of the sweats use it, like LVNDMARK etc
do i need to extract when doing the survivalist or can i die?
hey i need help.
im stuck in the prone position unable to stnad up or move
I assume you already checked your ingame controls if the keys for both are properly binded / which keys they represent? Also, make sure to check on which "Press type" it is set to, as some require you to only press it once, hold, press twice etc. You can select that on the far right of each key via a dropdown menu
the keyz are correct, and the keyboard works. i can lean down to the right and the left, but thats it
So even binding them to something else doesn't work?
yes
the keys are working fine and the controlls respond
i managed to get controll of my character again by starting a healing animation
when i try log on to tarkov it says its sent me a code, check my email and no code, been happening for couple of days my mate has the same problem anybody know a way round this?
tried any solution i found on the tarkov website but non seem to work
@jade zephyruse a vpn
@jade zephyr What issue?
Oh i see
Tried things on this page? https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140
unisntal the app and download again the app with vpn an ask for the cod with vpn on
tried everything on there sessamy
VPN?
if dont work keep doing it again
not fucking about like that, absolute joke, shouldnt have to jump through hoops to play a game

try the vpn
it worked for over a year dont understand why it would just stop
Might be an ISP issue. You could also trying changing DNS servers.
hapens
Did you try the last part about changing your email?
on the website i get the email tho, dont understand whats different
Yeah this happens. Not sure why.
i cant change the email its just greyed out
You can request that by email on the support email.
the support are useless
they've known about it well over a year and yet its still an issue
It seems to be caused by either ISP or email providers blocking something.
Something about things from Russia. Sort of fishy I guess.
its the same email as the website tho, and i've received them in the past
Same thing happened with GMX, everything was fine, and all the sudden they blocked everything
thousands of german players couldn't get their mails
i still get the emails though
You can contact them if you have questions about it, and as I said, we will check with your mails at the support
just not this one, apparently its a server issue on tarkov end according to some of the forums
this is up to us to check depending on your email at the support
without our check we can not say
which we will do at the support
dont bother games wank
apparently only way to beat it is to keep trying to log in and eventually you may get an email, not one person on forum has said bsg has sorted the issue
So you have gotten the mail?
i get emails when i try log into the website with the code, but not when i try to log into launcher
its a known issue but bsg just cant be arsed to fix it apparently, been posted about on forums over a year and just ignored
Hey, I couldn't apply a bandage, did they change anything?
That is a heavy bleed. Use esmarch,
Oh, okay, thank you
Those can be used on it
I usually use esmarch or hemostat
It would be nice if it just said you can't use this, instead of "There is nothing to heal" cause I thought it was a bug because I used Car to heal and the Icon was flickering
Maybe. That might be too easy though.
Hardcore game
I get scav karma if the boss of the map survives right? Does it mean I have to run thru with my scav, or if I extract at 1min and the boss survived, I get the positive Fence standing?
why does my character not heal after raid when i apply the healing from therapist that you pay for? says something about health bad time or something like that
ive spent all my money buying car kits to heal my character in my stash so any help is appreciated
You protect the scav boss from pmcs, get rep. But the boss will blast you I think
So stay away from the boss
If they kill the boss you might get more, not sure.
I mean, if you avenge him.
Yeah?
So what do I have to do, kill PMCs or simply stay alive in the map?
Kill PMCs as a player scav
You can also take car extracts as PMC for scav rep
oh snap my first response, you looking for people?
I'm not receiving my E-Mail verification on the launcher?
See #pvp-lfg
see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140
oh thank you. my bad just joined.
Doesnt work
my game wont work
Is there an actual solution to "connection is too slow" when downloading/updating the game? Download speed is certainly not the issue
I swear this fucking game
Why do i often havge Error228: bad time?
Cant even log into my account
What is happening?
Everytime my friend and i get into a lobby to play a match, he finds a game but i dont, is there way to fix that??
Set path to existing installation?
im not allowed to change servers?
i7 9700k rtx 3070 16gb ram and like 40fps?
ram speed and cpu speed?
3600mhz and pretty sure cpu is 4.9 or something
oc to 5.0
how much of a diffeence will it make
nvm, my shitty antivirus blocked / deleted few files but still gonna need to reinstall entire game...
i have same issue they just brush it off and dont have any plans to solve it
How do I activate p2p? I can't click it https://i.imgur.com/ml7Fumf.png
I'm not even sure if that's enabled yet.
Yeah from what I can see it's disabled.
Does anyone know how to fix this? My icons seem to be bugged and are showing things for different items
Damm. I was hoping they would have had some progress in a year. I'm guessing there's no solution to the "connection is too slow" either? I have a hunch about the issue being mobile network. EFT launcher not setup properly to handle the reroutes, etc
Clear cache in the launcher to fix icon bugs. Top right on your name > clear cache. Reboot game.
ty
anyone having trouble signing into there account? my shit keeps saying wrong email hope i didnt get hacked or sumn
I have the same issue basically and Iโve had trakov or over 2 years nowโฆ support really suck
i just reset my password like 2 times and it still doesn't fucking work
The only way to change emails now is to email support and prove without a doubt you own the account.
Might be the wrong email.
I canโt even get verification code sent to my email Iโve been using for years, but I got one on my other trakov account no problem:) I love when it makes no sense
Tried here for tips? https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140
non of that works its tarkov bullshit issue with email servers only way to get through is brute force keep trying and hope you eventually get an emaik
I already looked at this and it doesnt do anything
i just want my money back considering ive paid for eod edition and cant play
i have the email i could prove that i own the account to but do i have to change email to fix this?
@jade zephyr thanks I guess I will become one with head smashing into my keyboard
i've been trying for like 2 days and had no luck
You may, if you don't get it soon. Email providers may block some part of that specific email.
Or it's a server issue. Not sure.
hope yours gets better than mine, its been a known issue for a year but whoever is in charge of fixing it is either useless or doesnt care, at least thats my impression from reading through forums
Either donโt make sense since my other trakov account got A verification code for my email right away but my main account I donโt get shit
i get the email from the website but not from the launcher
@jade zephyr for you too, this is my first time but I hate working with support since itโs usually like this and Iโm getting neither of those lmao
ive given up, they dont care they already have my money
this is really annoying is there even a support channel i cant even find it
no and dont hold your breath if you email them either, ive heard nothing
im so glad i paid 110 euro to not be able to play the game
oh
my bad how do i cantact them about changing email i cant find anything on it
The option in the website is disabled atm
of course lol
I believe it was being used to hijack accounts.
oh
Happens in online games. They hack, change email, hard to get it back.
This way they're sure it's you.
cool thanks hopefully they respond
how can i join the beginners guide?
The what?
guys , does anyone here know what should i do if i get an Error 108003 when i try to download the game , and nothing from the forums nor youtube works for me ?
i tried restarting my pc , tried completely deleting the game from my computer , and any other stupidly simple solution
I've been getting the same thing, nothing so far.
did tech support answer your ticket ?
Nope.
yeah , neither have they answered mine
if you find a fix that works , please do tell
Oh I will if I find one.
well , at least i am not alone in having this problem
battlestate doesnt want to send my confirmation email
the game is Dog shit
what do i do?
i guess we have to wait for the support team to get off there ass
the game is just a big fucking scam
no its just the lack of support
i have 1900 hours on this game and its my favorite ever but they definitely need to work on support
^i couldnโt agree with this anymore, love the game a lot, the support when things fuck you over makes it super annoying since other companies have those problems sorted, I get shit takes time but still
YoUr oS bAd LoL
anyone ?
is there anyone who might help me ?
What is the error message that shows with the code?
checksum something something
see this video for help, but mind he's pretty angry: https://www.youtube.com/watch?v=7GDLiV8c0nA
Do exactly what I do...
Here is fps increase video: https://www.youtube.com/watch?v=nowRW4riy-Y
@zenith bluff did you have a stroke or
that was the point
im also having trouble getting my email verification from the launcher even though ive played 2 wipes on the same account with the same login information
see here for tips: https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140
Why does Tarkov HAVE to be in my C drive? It won't follow the installation even when I set everything to a different drive that actually has plenty of space for it.
You have to install it to C and then you can move it to another drive.
Then use the launcher to find existing installation
I've tried that before when it wouldn't give me the error on installation, but once I did that, it broke ever since then.
Nope.
When a patch was later pushed, it wouldn't go through correctly, borked the whole thing.
When you moved the files did you copy paste to another drive and then delete the current one on C?
I think I did a Cut and paste.
And used the launcher to find existing installation, and point to the folder on the other drive? Don't click download
That shouldn't matter
I'm gonna work on trying that video you sent to kitten since that's the same error I've been getting since then.
Did you click repair when you were done?
It should "check" faster than it should and then ask you to repair
Nope .-.
Hmm. Try that video up there.
Extract to your drive you want it on
@outer egret Try the help on this page: https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140
yo upgrading hideout doesn't work, turned power on too, still nada
Need to relog, sometimes it gets stuck at 0:00
Ah thank you :)
reboot game, yeah
Sessamy i like your supoort and hard work to try to help all people im not flaming and jk i come here so see wat is hapening and your all the time trying to help every one your the best
Good stabilization on that gif
hell ye
anyone see what i am missing here?
Did the video work for you?
the server we just played on took a shit, says game aborted pings at 225 in the red does that mean we are fucked quest/loot wise?
about 13,000 more
I JUST REALIZED LOLLOLOLO
We just wiped a team and immediatly server conneciton lost after, my whole team cant connect to the server
Hey is it normal i cannot get my verification for my email
for the launcher
i never receive the emai
anyone still getting server connection lost issues, the only fix that worked for me is completely re installing windows
See here for tips: https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140
take a lap
my team had to abandon the match, fuck it
Are you getting booted the second you log back in?
Must've been the server you connected to... Whoever was lobby leader should recheck their accepted servers
seems like no one is getting the launcher email today
ive been playing for 14 hours straight on the same server, i dont htink its server issue
lol servers can spike you know
If your entire team is getting server connection lost then it's not you guys
yeah we try to connect and just get server connection lost.
Unless you're under the same roof
we literally clapped the only dudes on the server with us, like 5 minutes prior, nah we are all over NA
i tried every other fix that was suggested/listed and nothing worked, yeah i kept having the issue where the "server connection lost" error box would pop up, boot you out of the raid, and then you had to reconnect just to have it happen all over again. only thing that worked was wiping my drive and re installing windows with a flash drive
My question is did you have any time you could run to another position when you reconnected? Or did it just instantly boot you
I had this happen and it ended up being a server issue. A patch fixed it for me the next day.
sometimes it would instantly disconnect me and others time i could run around anywhere from a couple seconds to a fwe minutes
Ah, not the problem I had then. Sounds like a server issue / client->server issue
My firewall blocked one of the files from BE and it would instantly boot me
I would connect to anything, disconnect instantly. Reconnect, can't move and disconnect over and over. Nothing worked. Then a patch and all fixed.
Servers are being pushed to their limits like last time so i'm not surprised though
could that be why we dont get our mails?
That's separate from game servers, i'm sure the servers that handle mail is much worse right now tbh
Just imagine those thousands of people not getting mail due to it being overloaded, then they try again and again creating more load 
yep
Has anyone game freeze after this patch?
Try clearing game cache in the launcher. Top right on your name > clear cache. Reboot game.