community-support

[slim spruce]

@wet light Please don't advertise twitch streams.

[hybrid glade]

I can't sell any items to traders

NVM no space for money

[raw crescent]

Funny, my scav DC right on the extract, the game crashed after boot, i reconnect and it doesn't load the main menu, it loads the scav loot transfer lmao, i recovered the quest items

[raw crescent]

Restarted and second scav DC too, no good

[tiny sedge]

So that’s it ?

[raw crescent]

I've been trying a lot of different things, nothing seems to help

[ornate matrix]

FYI: EBackendErrorCode/518 is caused by you not having any space to buy x item or sell x item.

[vivid briar]

how do i fix constant unity crash errors, that freeze both my discord and tarkov

[inland elm]

I even now tried to do a clean instalation of my PC to see if the problem would dissapear but thats not the case. My monitors still goes black and loses signal and my PC fans goes up and i need to reboot my PC everytime going into hideout

[hollow fulcrum]

Help 😢 cant load into game or exit stash after moving anything

[lusty coral]

What is wrong with this game!

I can’t get in as a PMC but can as ASCAV

[fleet frost]

does anyone know know if you have to do anything to get your items for upgrading from standard to eod?

[craggy roost]

It will send you a message

[oak stream]

anyone know of a fix for the checksum error?

[gusty crystal]

I am still getting the disconnected from server errors after changing my firewall settings, disabling my router firewall, deleting temp folder, clearing cache, reinstalling game, disabling ipv6, etc, etc...

server connection lost errors*

[vernal surge]

yo anyone else having long ass matching times on factory and customs?

[lone crest]

Where do we post feedback on stuff?

[sick light]

thats normal that happend to me all of last wipe, like 1-2 games it happend

[valid stone]

can someone who knows lots about pc's dm me?

[oak stream]

i cant even install the game

[quiet delta]

I have an issue currently, after the wipe I haven't touched the game yet, haven't uninstalled or anything, yet now the launcher wants me to install again and my files seem to not work when I make the launcher find the directory. Is this normal?

[frozen cedar]

yo jimmy

@quiet delta I have the same problem add me

[vocal crypt]

dunno if this is where you are meant to report bugs but loot is appearing as unsearched even when it is searched

[clear ridge]

anyone else have issues from lost connection to server every game?

[gusty crystal]

yes ive done just about every recommended fix and nothing has worked

[oak stream]

at least yall can install the game

[worldly trench]

@oak streamif you can try a vpn it worked for someone else here

[opal scaffold]

Anyone else having issues with long matching times?

[vast badger]

why does Error Code 108003 keep showing up?

[vivid briar]

it progressed from my game loading loot pools, top pressing the play button, i dont know what to do anymore

[tame sluice]

Why i have default usec voice? i selected Chris voice and now i have usec 1 voice, wtf...? someone knows?

im so confuse

[clear ridge]

yeah

nikita fucked up so every usec is usec 1

[tame sluice]

wow, now all the wipe we will play with this voice apparently

[clear ridge]

I hope they give you an option to change it eventually cause that so bs

[unkempt crane]

@tame sluice @clear ridge In a later update, we plan to add in a feature that will allow people to change their voice types in the future once the bug is resolved.

[vast badger]

What is Error Code 108003, and how can I solve it?

[clear ridge]

thx @unkempt crane

Do you know when theyll fix this @unkempt crane . I get it every raid and I am not the only one.

[unkempt crane]

We don't have an ETA on that, sorry.

[tame sluice]

thanks @unkempt crane everyone is waiting that...

[clear ridge]

are they awere its an issue?

[tame sluice]

i have the same question, they already knows that? hah

[unkempt crane]

Just Server Connection Lost is a pretty vague issue that can have any cause, do you have any extra info on the circumstances surrounding the issue?

[clear ridge]

i cant play a single fucking raid without having that, I used to play 8 hrs a day everyday I am having huge withdrawl

[unkempt crane]

If it's a matter of server stability then yes, BSG is actively working on it as shown by the server maintenance they've been conducting, but it could be a slow burn.

[clear ridge]

no, it started on June first. Thats all I know, nothing is diffarent with my internet. Speeds are more than enough.

[vast badger]

is error code 108003 part of the server maintenance, or no

[clear ridge]

paid $135 fuckin usd for a game I cant play

[vast badger]

at least you can open the game

[clear ridge]

true, but without being able to go in raid you cant do much

[vast badger]

true

[unkempt crane]

For the 108003 error, you'll have to file support tickets to get assistance from BSG's tech support.

[vast badger]

alright, thanks

[clear ridge]

@unkempt crane do you know any fixed for server disconnection

[unkempt crane]

Is that the same issue as this?

[clear ridge]

Yes.

[vast badger]

how will i know when they have replied to me? will it be an email or do i have to wait?

[unkempt crane]

It will be via email.

Then Chuck, I've already said everything I know about the issue.

[vast badger]

alright, thanks

[clear ridge]

bucking farbage

[worldly trench]

I understand that it is an extremely vague issue but there is an insane amount of people in here all reporting it and the number has not gone down despite the nightly server maintenance, I know I am venting to the wrong person but it does suck that people like my friend have done everything in the book to try and resolve the issues. My honest guess would be the atrocious fact that the game kicks you as soon as you hit 150 ping which is possible now that so many people are playing even on a 30 ping connection and good internet speed.

I'm surprised BSG or you guys havent made an announcement with a ✅ 🇽 asking if you've had constant disconnection issues because the issue is pretty bad rn looking at this channel

[unkempt crane]

Right. I know of that particular issue affecting a friend of mine so I know what you're talking about. Unfortunately I can't always check this channel much after the wipe since a lot of my time has been spent working on the wiki, but I will say if there's as many people as you say reporting the issue here, BSG has probably heard of it since widespread issues and reports usually make their way to them. The staff team is working on collecting as much data on as many issues as possible, and if it's not already been noted by another staff member then I'll be sure to pass it up before I head to sleep tonight.

[worldly trench]

thank you ik im kinda being a butthead since obv u are a discord mod and not a team member or anything

[unkempt crane]

No worries, what you typed out was on a much better tone compared to some of the rants I've received.

[clear python]

Just got team killed by people on Discord; after death they started being racist and called me a dick head?

JoeyAntenello#1264 his discord

[unkempt crane]

Kaing, can you open a modmail ticket in #discord-mod-mail and post all the evidence you have of it there? Especially any video you might have.

[clear python]

Do i actually need to record every single time when i play with people on Discord?

[unkempt crane]

Yes, there isn't a notable performance hit. I did it on a fairly old computer and didn't notice anything at all.

We can't do much without video evidence, since it's a case of someone's word and we've had several people lie in the past.

[clear python]

They know im Chinese because of my accent and started acting weird; telling me to shut up

[unkempt crane]

That's unfortunate. I'm Chinese as well and know what you're talking about. We can't do anything else but just keep an eye on them though.

[lucid merlin]

how do fix checksum error i can had 500 hrs before wipe now i cant download the game

[clear python]

Please keep an eye on them; they are in 4 Man Squad # 8

[unkempt crane]

Was it just the one user or were there more?

[clear python]

All four of them were being very hostile after team killing me

[unkempt crane]

Thank you.

[unkempt crane]

https://www.youtube.com/watch?v=7GDLiV8c0nA People are saying this video helps out, but he's a little... aggressive.

[rocky raft]

i just bought a vpn, and now when i load into a raid, as soon as im about to get in, it says server connection lost, any reason why?

[wise turtle]

can someone help me? after doing a factory raid, my gamma has disappeared from my person, and i have no idea if this a bug or not

[gleaming maple]

@wise turtle what do you mean disappeared like it's just gone have you rebooted the game

[wise turtle]

yeah its not there

[gleaming maple]

@wise turtle and it's not in your stash at all are you sure you did not drop in factory because I do not think you can get it back unless you reset your account

[wise turtle]

you cant drop your gamma in raid

[wise turtle]

i checked everywhere in my stash and its gone

[gleaming maple]

@wise turtle okay. weird then. The only thing i can think of then is reinstall the game and see if that works because i am still new to this game I to do that when everything stopped working on me

[tranquil bronze]

My game keeps crashing randomly, usually once per raid; event viewer says it's a 0xc0000005 error (memory issue?) but I've ran a lot of other games without crashing, and an overnight memtest turned up no issues; I'm running a 5900x with a 6900xt 32gb of RAM

I've tried some of the common solutions people have come up with... bumping the pagefile size up to 10gb, updating all of my drivers, reinstalling Tarkov and wiping its settings, reinstalling Windows; chipset, BIOS, graphics drivers are all updated

Anyone have any ideas?

[south creek]

Anyone getting an issue where your mouse is really sluggish and sometimes doesn't move at all? seems like this just appeared in the most recent update and I'm unable to replicate in any other taxing games.

[lapis obsidian]

loading times are 20mins plus on customs?

[brazen vigil]

go to your launcher and change servers from auto to more spesific servers

[lapis obsidian]

thanks will give it a go

same issue

[maiden stone]

When i try to do almost anything in my launcher it says "Object reference not set to an instance of an object".

I have tried reinstalling it but that didn't fix it

[fickle geyser]

do you have to be level 71 for kappa now??

[verbal karma]

we don't know

[formal salmon]

server disconnects are killing meee

too afraid to even touch my pmc

game was hard enough wihtout having to worry about insta deaths from the server side too

[chrome oriole]

Anybody not able to heal after raid?

[gilded gull]

I'm having an issue with freezing and stuttering. The game runs fine up until I encounter another player and we start shooting at each other the frames tank and it even freezes on me, very frustrating.

[slim spruce]

Some people aren't. Servers maybe.

[lilac sable]

Someone please help me... 😐 So I tabbed out of tarkov, and I can't get back into the game.
Now every time I fully load into a game, my screens go black, and tarkov minimizes, and it won't reopen. Just lost my pmc because of it and I am frustrated as hell =/

[slim spruce]

ALT F4 and rejoin

Hmm

Clear game cache in the launcher, fixes this for me

Top right on your name > clear cache. It won't pop up.

[lilac sable]

But it is every time I load into the game, so I relaunched, and restarted the map and as soon as the character loads, back to desktop

I'll try cache clear

Seems to have fixed it, thank you! 🙂 Happy until it crashes

[night quail]

anyone else having problems with therapist healing not working?

I apply after a raid and she takes my money and when I get to inventory screen my pmc is still wounded?!

[slim spruce]

Are you sure the money was taken?

[feral breach]

Has anyone else noticed a increase in stutters and freezes especially when people are shooting at you at CQB and when you open up the inventory or menus

[sly kraken]

when i am near rassmussen coming from the middle entrance of the mall my game crashes instantly , a few days ago i had problems with my ssd that kept bluescreening me so i thought its because of that but now i got a brand new m.2 drive and this still happens ,allready died twice because of this , if i try to rejoin it crashes the moment i get into the match or even before i load into the match ive sent a bug report but cant seem to find a fix

[slim spruce]

Try upgrading drivers or update to the nvidia stable Studio Driver.

Also clear cache in launcher. Top right > clear cache. It doesn't pop up.

Try that first.

[sly kraken]

i just freshly reinstalled tarkov so i dont think i have anything in my cache gonna try to go see if i crash

[kind forum]

hay i cant sell any thing

varafied games files

[slim spruce]

Make room for the cash.

[kind forum]

but a back end error

[verbal karma]

yeah backend error as in the game is trying something but it can't. make room for the fucking money

[sly kraken]

lmao

[candid iron]

cant download game error code 108003 cant even start download

[stoic flume]

I've been awaiting session start into a raid for 10 minutes now, anyone knows what to do?

I've restarted my game but the awaiting session start is still there

[slim spruce]

Back in the day this would mean you were already in the raid, but I'd say keep waiting.

Restarting game usually would have you spawn in.

[stoic flume]

Restarted twice, eventually it just said that my pmc died

Just went into a scav raid, same problem, have been awaiting session start for 2 minutes

I just want to play the god damn game nikita 😢

[slim spruce]

Yes that is the other outcome. Tried clearing game cache in launcher?

[stoic flume]

decided to check integrity of the game aswell

if that doesn't work i'll just not play for today, hope it resolves lmfao

[slim spruce]

Can you disable IPV6?

[stoic flume]

?

[slim spruce]

Open Network & Internet settings

-Navigate to "Change Adapter Options"

-Right click the Internet adapter you're using to connect to the internet and select "Properties"

-Under the Networking tab Un-select "Internet Protocol Version 6 (TCP/IPv6)"

Next part was for DNS.

[stoic flume]

i just realised my Cloudflare WARP was turned on

May have had something to do with it, gonna try again and see

[vivid briar]

When I try to pre-order, it keeps saying theres a problem and I have to contact support, it wont let me purchase it, anyone else having this problem?

[slim spruce]

Paying with card or paypal?

[vivid briar]

I've tried both, nothing works, I've also checked my balance, I've have plenty of money.

[slim spruce]

Are you using a VPN?

[vivid briar]

I'm not.

[slim spruce]

I would suggest contacting their support to see why your payment is failing. I'd say talk to Xsolla first, if using card, and they may find a problem or say your bank is blocking the purchase to Russia.

That is actually quite common, banks blocking that.

[vivid briar]

Alright, I've contacted their support, do they answer on weekends?

[slim spruce]

Their website doesn't say, that I can find easily.

They have a live chat feature.

[vivid briar]

Where is that located on the website??

[slim spruce]

https://help.xsolla.com/i-cant-make-a-payment#forms

"live chat"

[hoary fable]

Im constantly getting "Server connection lost" and its so annoying, i literally cant go 1 raid without getting disconnected at least once. It only happens in this game where im having issue like this.

[slim spruce]

Can you try changing servers manaully on the launcher? Like pick the best 3-5?

[hoary fable]

i did do that already

i have like 5-6 and they are all below 60 ping

[hot bridge]

been saying this for the past day... My firewall is not blocking, I am not using a VPN, my internet is not blocking. I would wait longer before asking but everyone else seems to not be having this issue so I am out of ideas

[hoary fable]

i also get "awaiting session start" sometimes

which loads for like 5 + minutes and then i get sent back to lobby

[rough ruin]

best way to complete stirrup?

[visual storm]

Is there something i am missing?
Mechanic: Gunsmith Part 1

[visual storm]

It was durability it must be at least 60

[quartz rain]

please help

[vivid briar]

just wait 2 days

[tender heron]

anyone get a backend error when selling items?

EBackendErrorCode/518

[hot umbra]

I would like to report a bug, when your Head is blacked out (thorax probably too, havent tested it with thorax) and u use CMS it would try to repair the Head, you can actually use the CMS on your blacked out Head, but it wouldnt do anything, but still waste 1 use of the CMS.

[verbal karma]

do you have place for the money?

[tender heron]

@verbal karma oh thanks, yeah i was just being dumb

[fierce totem]

why mechanic won't take my shotgun for gunsmith?

[quiet river]

ok so servers its fixed?

[runic fractal]

to low durability\

[slim spruce]

Can you try a VPN or reset your modem, if on DHCP IP?

[slim spruce]

Low durability. Need higher. People say around 60.

[lusty moon]

@stoic flume Ive had the same issue for 3 days

ive changed every feasable setting and verified Not fixed it

[stoic flume]

I've turned off my Cloudflare thing and it got fixed so I'm not sure what else could cause it ;<

[willow folio]

my game is crashing\

after update, every time timer runs 0 i dc

[tough silo]

still cant play reserve, ive reinstalled, ive done the pagefile shit, ive checked if ram is set on xmp profile

[median comet]

HELP I CANT SHOOT OR LOOT WTF

[odd cradle]

tried this and it doesn't help much, any other ideas? i pretty much tried anything i could think of

[vivid briar]

Restart

[median comet]

in raid? nice

[vivid briar]

yes

[slim spruce]

Might be server issues. Not sure.

[light olive]

guys please

[slim spruce]

Check out this video, but mind he is pretty angry: https://www.youtube.com/watch?v=7GDLiV8c0nA

[light olive]

i am this close to punching my screen through downloaded file checksum does not match

ERROR: 108003

[slim spruce]

That youtube video helps many with this issue.

[light olive]

@slim spruce his point is to download the game with that new file

[slim spruce]

And use 7zip or winrar to unzip it.

[light olive]

I can't even start the download, i did everything the game doesn't wanna download for some reason

[slim spruce]

You get that when you just start downloading?

[light olive]

yes

i wanna play the game so if someone can help would really appreciate

[slim spruce]

From the forums I found this "delete the launcher and the game , run the launcher setup as administrator, if it asks you to download Microsoft C++ visual 20XX you are good to go, if not (that happened to me) delete one of your old ones and then run the setup again as administrator it should ask you to download the Microsoft C++ visual 20XX then download the game. "

by "old ones" I assume the older versions of the C++

Also check here: https://forum.escapefromtarkov.com/topic/149582-game-files-arent-installing/?tab=comments#comment-1919717

[thick meadow]

I am stuck on the language selection screen when loading tarkov, any suggestions?

[zenith heath]

ok im back again, those studio drivers didnt help with the unity crash error but looking online it seems to be just a problem with unity and not the game itself. So im guessing its unfixable for now ig

[slim spruce]

A forum mod has some more things to try there.

[slim spruce]

I'd suggest a bug report in the launcher then. Sorry.

[zenith heath]

its alright, ive put both a bug report and emailed bsg support just incase they know a fix

[quiet river]

I get error authorization again

[slim spruce]

@quiet riverSame as before or what?

[quiet river]

Yes

[slim spruce]

Tried anything new?

[zenith heath]

also, whats up with scav bosses? a lot of the time they dont react to me and its a free kill. i mean im not complaining because its free loot

[slim spruce]

Killa does that sometimes.

[zenith heath]

its not just killa, had a run in with sanitar where his guards shot me but he didnt. i killed his guards then him

[light olive]

sadly doesn't work

[quiet river]

oh i have another question and guy with mustache and give me ammunition bulletproof vest and etc is segure?

message

[slim spruce]

Prapor does that early wipe.

[zenith heath]

he gave me pineapple juice lol

[gaunt socket]

Anyone else having queuing issues in Europe region? Sat at matching on every map just now. Tried changing my locations for servers doesn't make a difference. Usually never have a problem 3-4minute wait time usually

[slim spruce]

Can you manually add Escapefromtarkov.exe and Escapefromtarkov_BE.exe to your firewall?

[limpid moth]

Should I upgrade from 2x8 to 2x16 GB RAM? I actually wanna know if all what ppl say of it being better is true. It's quite pricey

[slim spruce]

Those files would be in the tarkov game install folder.

[slim spruce]

16gb seems to be the minimum to have a good time. 32GB would make it safe so you never have issues.

[fleet iris]

100% you should youll suffer on bigger maps and stutter on the others i have 32gbs and tarkov takes up 12!

[limpid moth]

Is there actually a diff between 16 and 32 in tarkov? Will 16 sometimes not be enough?

[thick meadow]

I am stuck on the language selection screen when loading tarkov, any suggestions?

[slim spruce]

If you play on higher settings yeah.

[slim spruce]

Reboot launcher and run as admin.

[quiet river]

I just restarted the game and went to try again, see if I didn't get an error

[slim spruce]

Get 4x8, same as 2x16 but cheaper for you.

Get the same exact modules. That is important.

[limpid moth]

I'm selling my old 2x8 malfunctioning modules that cause bsods when xmp is enabled

[slim spruce]

Bios update?

[limpid moth]

Done, same thing. Tried out my friend's and they worked just fine

[slim spruce]

oh 😦

[limpid moth]

So the modules are the problem. I'm really wondering bout buying those 2x16.

[slim spruce]

Is 4x8 of the same the same price?

[limpid moth]

I just purchased an rx 6700 xt and a ryzen 5 5600x so I'm kinda tight on budget

[limpid moth]

it's prob about 10% cheaper, but I've been multiple times told that dual channel performs better than quad, and is also better for overclocking

[slim spruce]

Probably.

[limpid moth]

I was just wondering whether it will actually make a difference in tarkov to have 32 gb ram

[slim spruce]

I've never played on 16gb but many have in other sections that replied.

[limpid moth]

And it's not just placebo or clueless ppl that had shit modules before

[rough ruin]

quick question for stirrup task. can you bring a mate along and kill him? will that count as 1 of 3 pmc kills?

[slim spruce]

Pretty sure they would have put a protection in place for that.

I'd say probably not.

[zenith heath]

you can play on say london servers that have quite a low pop and search at the same time whith a good chance at joining the same game

[slim spruce]

@quiet riverCan you try changing to a couple servers near you under 100 ping? Like 3-5?

[quiet river]

Im región europe

[raw crescent]

I have the same issue upon reconnecting, doesn't matter if the ping is 30

[slim spruce]

If you keep disconnecting over and over when trying to reconnect that is probably a server issue because that comes and goes sometimes in the past couple days.

[raw crescent]

It's been going on since day 2, when they applied the fist hotfix, i have been able to complete a single pmc raid since, ( which also had a disconnect but i could at least keep playing and extract afterwards )

Tried all the EU servers and each individually, it's all the same, i made a ticket explaining everything i've tried to do to fix it, including cache clear, reinstalls, restarts after every raid, nothing works

Hell, changed, flushed DNS, reinstalled router firmware, i've gone nuts over it

[slim spruce]

Yes the bot gets those.

[raw crescent]

That was quick, nice

[slim spruce]

@bright frost That seems to be a server problem, at least to my knowledge.

You could try clearing your game cache in the launcher.

[bright frost]

Not working its perma bug..i cant heal at endgame,finish all my salewas for this:/

[raw crescent]

It's not really a solution, but if you scav customs and hit crackhouse and stronghold everytime, one guy with this bug has been getting enough meds to sustain his pmc after raids

At least until they fix it, so you can keep playing somewhat

[old sky]

i keep getting this error when putting a kit on my pmc and trying to leave the character screen anyone know what i can do to fix this?

[slim spruce]

Do you currently have a helmet or hat on?

[old sky]

no i my character keeps getting the gear taken off him when i get this error but i do put one on with my kit@slim spruce

[quiet river]

i lose items because guilt of the mistakes

[slim spruce]

When you restart the game do you see a helmet or hat on your character?

[old sky]

ill try restarting right now one sec

[pale mica]

so ive been trying to download EFT for about 2 days now the problems im running into are the (file checksum error) and i did get past that one But then i run into battle-eye blocking the launch of the game itself and i checked the firewall to let it go through and everything and im at a loss can someone plz help me.

[old sky]

alright so with a restart nothing changed my character has some earphones on right now but they were there last time

[slim spruce]

This might sound odd but can you go into a raid with no gear on and die? That might fix this.

Or just going into a raid might fix this.

[old sky]

i was thinking the same thing lol

[slim spruce]

I am thinking there is a glitched item on you.

[quiet river]

how do i get my items back i lost them all?

[pale mica]

can you help me with my problem

[slim spruce]

What did battleye block?

[pale mica]

the launch of the client

[vast badger]

https://www.youtube.com/watch?v=7GDLiV8c0nA

[pale mica]

thats the one i followed

[vast badger]

oh

[pale mica]

it worked and then battle-eye blocked the client from starting up

[slim spruce]

When battleye blocked something, what did it say?

It will pop up and give a message.

[pale mica]

i wish i still had it

[slim spruce]

Can you do it again?

[quiet river]

I lose items how do i get them back?

[pale mica]

info] blocked loading of file: "c:\battlestate games\tarkov lives matter(live)eftclientdistr.0.12.11.1.13124.distr\escapefromtarkov_data\plugins\phonon.dll".

[pale mica]

thats what i get everytime i try to launch the game

[slim spruce]

Can you run the integrity check in the launcher?

[pale mica]

i did do that maybe 5-6 times and everytime it was a repair

[old sky]

@slim spruce #1 mod! dieing fixed everything

[slim spruce]

nice

Weird thing but I'll take it.

[quiet river]

Sessamy a question I lose items how do i get them back?

[slim spruce]

As in dying?

[slim spruce]

Are you sure that is downloaded from the launcher when installing the game?

Nothing extra added?

[pale mica]

yes 100%

[quiet river]

Reconnect but i leave and i lose items

[slim spruce]

You will need to either contact BSG in a bug report or contact Battleye about this. I would suggest BSG first.

[pale mica]

and ive done that and they dont do shit

[slim spruce]

Then it is a false positive. Please contact battleye and they will probably ask for the file.

https://www.battleye.com/contact/

[pale mica]

the one i sent earlier ?

[slim spruce]

Yeah, they may want a sample of that file.

[pale mica]

alright

[slim spruce]

You know how to get it?

[pale mica]

it the eft client file

[slim spruce]

They will want phonon.dll

[pale mica]

idk how to get those

[slim spruce]

As per what you said earlier it's located in c:\battlestate games\tarkov lives matter(live)eftclientdistr.0.12.11.1.13124.distr\escapefromtarkov_data\plugins\phonon.dll

[pale mica]

well thats what was blocked what if i find it and let it in the firewall

[quiet river]

I received message reconnect but i leave and i lose my items how do i get them back?

[pale mica]

you cant

[slim spruce]

If you click leave on purpose you will probably get them back in insurance. If you let the raid end, it will end in a MIA and you will lose the items that are on you, even if they're insured.

[slim spruce]

Battleye the program is blocking it, you can't add it to your firewall to stop that. Battleye thinks it is a cheat program. Since it's a false positive you will have to submit it to them and they will have to white list it.

[pale mica]

how long can that take

[slim spruce]

Depends on their work load.

[pale mica]

then i may as well not even attempt to play the fucking game

[slim spruce]

There has been no other instances of this problem, that I know of, and everyone gets the same files.

You could try uninstalling battleye or deleting the files for it and check integrity of files in the game to replace them.

[verbal karma]

have you treid running it as admin

[slim spruce]

@verbal karmaBattleye is blocking it, not windows firewall.

[verbal karma]

if any thing is blocking anything you always try running it as admin

[pale mica]

ive tried everything that yall are saying

[slim spruce]

Not this time. If battleye blocks it, it thinks it's a cheat program.

[verbal karma]

but battle eye is blocking battle eye isn't it?

[slim spruce]

No. phonon.dll

As he said.

[pale mica]

yeah its blocking the game client

[verbal karma]

mb i thought you said battle eye was blocking battle eye in eft-chat

[quiet river]

and the headphones and vest can be purchased and the headphones and vest can be purchased When I bought the game I had two headphones, two vests, two other vests, and two backpacks.

[pale mica]

no , im just lost on what to do nothing helps eft support doesnt help and battle eye wont even have the time to respond

[slim spruce]

Can you delete all folders for the game and redownload it? If so, there is nothing else we can help with besides telling you to contact BSG and Battleye.

[queen crest]

hey is there anyway i can find the email to my account? ive just rebought a computer but i know the username but i dont remember my email...
Message #general-chat

[pale mica]

how do you delete every single folder

[slim spruce]

Just the install folders

[gaunt socket]

https://forum.escapefromtarkov.com/topic/119370-blocking-loading-of-file/

[slim spruce]

If you can't find the email that may be a problem. Do you have any way of checking email addresses you know you use?

[minor kite]

has anyone else had an issue where you can fit berkuts and scavBP into the pillbox packpack but you cant put day packs inside

[slim spruce]

The pillbox backpack is special and you can't stack those I believe.

[queen crest]

@slim spruce i have bro i have that many i cant remember which others i have i know the username and some login proof back from 2018 like a code being sent to the email and what not its because i played when you could login with your username

[pale mica]

okay so how do i find the d3d9.dll, dxgi.dll or dsound.dll file

[minor kite]

ive stacked scavbps and berkut inside it tho i just cant put day packs in for some reason

[gaunt socket]

go into you C: or where ever all your install files are located and use the search in the top right

[slim spruce]

Please email [e-mail] for support with this and they will ask for proof of ownership like receipts and they can change the email for you if they know you're the owner.

[minor kite]

but i can put the pillbox inside day packs

[slim spruce]

They'll need the account name of course, as well.

[queen crest]

okay bro i have already thankyou but i was just wondering if theres any other way but thankyou!

much appreciated for your your time

[pale mica]

do i use the d3d9.dll, dxgi.dll or dsound.dll file in the search bar?

[gaunt socket]

if thats what your trying to find then yes. You can also just put *.dll and it'll search all .dll files on your system

[pale mica]

yall are actual gods cuz thats what was saying it was blocking so if i can just find that stupid ass file theres a chance

[slim spruce]

You told me where it's located.

Go to c:\battlestate games\tarkov lives matter(live)eftclientdistr.0.12.11.1.13124.distr\escapefromtarkov_data\plugins\ in your explorer

and delete the phonon.dll

[pale mica]

honestly didnt know those were ACTUAL files

[slim spruce]

The game will probably not run with that, and ask to repair.

[pale mica]

so it will repair and then it should be good right?

[slim spruce]

Maybe. Most likely you will get the error again.

[pale mica]

-_- way to give me hope

[quiet river]

I just got two authorization errors and the connection error first was the connection and now the authorization

[slim spruce]

Can you try to run sfc /scannow in cmd as admin?

[pale mica]

no i gotta do the download all over again

[slim spruce]

That checks file structures, I have seen that on the forums.

[slim spruce]

If you deleted, you can undo that unless you clicked delete permanently.

[pale mica]

i fully deleted everything off my pc and now imma do the steps again and follow what yall told me

[quiet river]

so can't get my items back?

[prisma mica]

Hi there, I tried to queue up game for custom with my friend in a party, for some reason when we were matching, it's always me that found the game and my friend is still matching. Is there some issue regarding the queue?

[slim spruce]

With how the game works, when you die you lose all your items that were on you, except in your container. If you insured those items, you might get them back in about 24 hours.

[quiet river]

I had it in my inventory but I put it on and lost it

I also received two errors in connection and authorization and it was impossible to recover my articles with those two errors also my character is very injured and it is impossible to play the game because I cannot heal I cannot recover my articles because of those two errors and this game it's unplayable

[nimble saddle]

Hey, every third or so match my ping is a consistent 200 ping and I cant seem to fix it no matter what I do. It makes the raid unplayable and I do not know what to do, I have chosen all of the lowest ping servers that are supposed to be 27 ping but get 200??

[silent fog]

can anyone identify where I am on the map with these houses?

[raw crescent]

Yes, you are at the village south of the bridge extract @silent fog

[slim spruce]

This seems like internet lag. What is your ping to servers in the launcher?

[quiet river]

europe

[slim spruce]

Ping numbers

[quiet river]

30 i think

[slim spruce]

Ingame do you get 200? The launcher may be wrong.

[slim spruce]

I would suggest a bug report in the launcher. I have ran out of ideas.

It could just be temporary server issues.

I had frequent disconnections the other evening and the next day after a patch it was fixed.

[silent fog]

I'm lost again, anyone know forest well enough to guide me to extract or the prapov task?

[toxic elbow]

my fuckin game wont launch, Anyone know the problem?

[rugged tusk]

cant sell items backend error

[pale mica]

fully restart game

[raw crescent]

Look for the big mountain at the center of the map and use it to reference the map

[hoary fable]

do you have space for money?

[proper pelican]

Daily question: Is shoreline fix ?

[hallow oracle]

if anyone has an oli logistics key dm me im trying to get database part 2 done

[slim spruce]

Yeah, this tends to be caused by not having room for the money. As @hoary fable said.

[nimble saddle]

My launcher says 27 ping on the sydney servers but it does work most the time, just every couple raids it stays at 200 and it has been like this for the entire wipe

Even if I reconnect to the raid it still gives me 200 ping so it must be a server issue I think?

[slim spruce]

Lots of that going around. Could be.

[nimble saddle]

Is there any fix or nah?

[slim spruce]

I waited and a patch came and it fixed it.

That was the last patch.

[verbal karma]

don't know how late it is for yo ubut it might just be too many people hopping on currently and the servesr not being able to handle it

[nimble saddle]

Its like this at its peak and when no one is playing, currently it is 1:30AM and it is happening as I type this message

[verbal karma]

don't know then

[errant monolith]

My brother went onto my pc and deleted my gamma container is there a way where i can get my account reset before the 3 week time interval

[verbal karma]

nope enjoy xD

[slim spruce]

Wow. I don't think so.

[errant monolith]

i dont want to have to wait 3 weeks just to play tarkov xd

[slim spruce]

Sorry.

[slim spruce]

You can send in a request if you want. They could.

That would be on the website.

https://www.escapefromtarkov.com/support/contact

[errant monolith]

i sent a ticket a few hrs ago but i guess itll take a couple of days for them to look at it (if they even do look at it)

i was only level 12 and didnt have any gear so i dont really care about getting my account reset, i just dont wanna have to wait 3 weeks before i can play my pmc xd

[tough silo]

so can ANYONE help me with game crashes please

reserve only, this wipe im crashing not previous wipes, ive reinstalled 3 times, ive checked XMP profile, ive set pagefile for my drive, none making it work, only fixes i found were these

i get a unity crash handler message on awaiting session start

[vivid briar]

Does nvidia reflex do anything?

[tough silo]

tried

[nimble saddle]

I was having a raid with the bad ping so I looked at the server ping and it had spiked from 24 to 180 so it turns out that the servers are having random spikes sometimes

[zealous zodiac]

Does anyone know why it sometimes takes like 2-3 minutes to get out of a raid? When you're done healing. It just does the loading circle in the right lower corner for 2-3 minutes.

[verbal karma]

i have been this issue the last few hours aswell i think its just the servers taking a shit sometimes

[vast badger]

why does this keep happening?

[long basin]

I'm having the same issue since previous wipe, let me know if you get something to solve it

[umbral plume]

Can someone explain why therapist healing out of raid doesn't seem to be working?

[vast badger]

okay

[slim bramble]

get disconnected from every raid now

[limber dragon]

hello can i get some help? im having an issue with quest farming part 1 i cannot repair the second board i did repair the first then i died now i cant even contact with either of them i played at daylight and i have an electronic drill in my alpha container

[bitter igloo]

Tool kit not drill

[limber dragon]

really?

[bitter igloo]

Yeah

[bright frost]

Reset your pc,it hard but for me its the only way

[limber dragon]

i could repair one of them with e drill thank you then

[bitter igloo]

I mean if it worked it worked lmao pretty sure drill is way cheaper

[limber dragon]

thank you

[bright frost]

Guys im out this wipe,the healing bug is the worst bug ever,so game breaking …

[bitter igloo]

Seems to be a known bug, my friend was having issues with it yesterday I'll make sure dev team knows

[vast badger]

didnt work

guess my scav is gonna die lol

[bright frost]

Man i mean hardreset

[vast badger]

like factory reset?

[tranquil gale]

I've noticed that the longer my game stays open the worse it runs. This is especially true for Reserve where I can only run the map somewhat smoothly if I restart my game to do a raid, then restart it again before going into another. Would a RAM upgrade be helpful if my issue is performance decreasing the longer the game stays open?

[vast badger]

how much ram do you have

[tranquil gale]

16GB

[vast badger]

nah thats good for gaming

[sonic kindle]

Nikita, PLEASE REFUND THE LUCKY SCAV BOX MONEY TO ME! why you reduce the price?!

[vivid bloom]

do u guys have experienced the leaning bug?

[sonic kindle]

I purchased at Luck Scav at 1.9mil RUB...

then now price changed to 1.1mil rub?!

[woven viper]

is nvidia reflex still locking tarkov to 60fps?

[vivid bloom]

not for me

[vast badger]

i just want to play tarkov

but my game keeps crashing

[woven viper]

oh wut

[limber root]

I got bug with postman pat quest i cant hand it to thirapist i restart pc i reinstall the game but still the same i re try to do the quest 4 times there is no way any one have any idea please ❤️ ?

[limber root]

Can u help me please ?

[vivid bloom]

enabling reflex actually unlocks fps for me without having to do the nvidia panel thing

latency seems to keep the same in terms of numbers but idk

[woven viper]

what u using to measure fps?

[vivid bloom]

geforce experience

[woven viper]

oh it's not locked for me anymore either 😅

[vivid bloom]

alt + r enables the nvidia performance panel and u can see gpu temp, fps, 1% fps, latency, etc

[bitter igloo]

@limber root send screenshots

[limber root]

1 sec i will do

[bitter igloo]

Of your quest and quest inventory

[limber root]

i did

i tried every way

[bitter igloo]

I mean send me screenshots of both of those

[sonic kindle]

will those players who bought Lucky Scav with 1.9mil Rub get refund with the recent price change in Therapist?

[limber root]

Sorry send u by dm or here ?

[vivid bloom]

probably not

[bitter igloo]

@limber root When you have a quest item, if you extract with it you have a separate quest items inventory. If you enter a raid and die with it, you lose it.

More than likely you extracted and didn't turn it in

Then went into another raid and died. Try checking the dead Scav again for the letter

[limber root]

i will do now

Should i try scav and go die ?

[limber root]

after the quest i instantly went to hand it to therapist and the bug happens 😦

[bitter igloo]

@limber root Online thread says you probably extracted too quickly

[gleaming hollow]

is there any problems with after raids heal im giving money but cant heal

[limber root]

should i rest my account ? 😦

[bitter igloo]

You need to get the "Survived" status, which means you need to be in the raid for at least 10 minutes, get about 2/3 Scav kills, or 1 PMC kill

[limber root]

i did that 3 times

i died then i went to take it from the dead scav from his neck then i kill 3 scavs

i did that many times

[bitter igloo]

I'd send a message to support on the website then sadly there's nothing we could do here. Just be sure to send those images with the ticket

[limber root]

Alright thank you for u r help

[hoary fable]

pog

[rigid tree]

Where do you post bugs and stuff like that?

[bitter igloo]

Launcher

[hoary fable]

is there a fix for getting disconnected every raid?

[formal salmon]

unfortunately no

I am 99% sure it is a server side issue as I have no issues whatsoever in any other MP game

[hoary fable]

same

my friends are able to play without error like that but i just get constantly disconnected and its so annoying

[restive orchid]

anything i can do if my hands are constantly stuck with hands are busy other than disconnect and reconnect?

[slim spruce]

It's 7 minutes now, not 10.

[errant monolith]

you cant reset your account until the 23rd

[slim spruce]

And i think it's 200xp somewhere around there.

[versed grail]

anybody else just chain dc like 10 mins into your raids and not able to play? dunno if its just me or its a common issue atm

[slim spruce]

@wild kraken That sounds more like a driver or overclock issue.

[slim bramble]

same here

[slim spruce]

Did it happen last wipe?

[wild kraken]

havent overclocked anything and i dont think so about a driver it worked fine yesterday until i got off

[versed grail]

no last day or two

only recently

[slim spruce]

When you say crash your PC do you mean unresponsive, blue screen or it shuts off?

[wild kraken]

its more like it just makes it so no applications will work and they all freeze and dont work until i restart it

restart the computer*

[slim spruce]

Usually it's major Russian holidays.

Also, giving accounts away is against TOS.

[rancid anvil]

Dicord tos or tarkov or both

[wild kraken]

both prolly

[rancid anvil]

Mkay...

[slim spruce]

Tarkov tos.

They can detect it easily as well.

[rancid anvil]

Makes sense

[slim spruce]

The next big Russian holiday is Unity day on Nov 4th.

And there's probably Black Friday and Cyber Monday sales then too.

[rancid anvil]

Yea i checked it myself ty anyway

[simple pebble]

why tf i have 500 ping on woods

[native sage]

Anyone else having server issues? I'm having no problem getting into scav raids but PMC raids are taking 10+ minutes and haven't managed one yet

[simple pebble]

thats usual

more on low pop maps like shoreline

[native sage]

Yeah but none of the PMC raids are loading it's just endlessly matching

[simple pebble]

change servers

[vivid bloom]

i get into a raid in a maximum of 3 mins, both pmc and scav. i live in spain and have servers on auto

idc getting into higher ping servers, netcode is trash anyways

[versed grail]

i dont have that i can get into raid no problem but if stay in raid more than like 5-10 mins i get disconnected and when i get back in i cant move and just get insta dc again

im assuming just early wipe server issues but none of my friends are having this so i cant think of what it could be on my end

[gaunt socket]

been happening with me on Euro servers all day. Some works right away 3minutes others just sat at matching

[left marten]

Thanks4TheLooot '' new season Hacker

[turbid rivet]

I had this problem, Someone suggested uninstalling battleye and relaunching so it reinstalls and that fixed it

[versed grail]

oh not tried that yet

[turbid rivet]

Give it a go, I've not had the issue since I did thatr

[versed grail]

i will give it a shot

[merry vessel]

anyone else stuck in matching?

legit been around 30 min trying to get ina game

[gaunt socket]

post above been like it all day on EU servers. Worked for a bit sometimes its normal 3minutes majority matching is stuck at 10+

[merry vessel]

yh reding up rn. Sad to see

[gaunt socket]

watching my friend stream on discord just now he's the same

[merry vessel]

can confirm scavving puts you in a lobby almost instant (for me). Haven't ran into pmc's yet

[vivid briar]

`Has anyone figured out the "Experience Exchange" quest on reserve yet???

[balmy ingot]

Anyone know if u get banned when someone spam reports u on flea market?

My friend had flea rep 3 and got banned out of the blue

[versed grail]

only reason they would add reporting

banned for rep 3 tho like wut

[balmy ingot]

Yeah, but anyone can get banned then by spam reports

[versed grail]

i dunno how it works but seems like it would be silly if it was just x number of reports = ban

[toxic geyser]

its not working that way

[versed grail]

didnt think so

[toxic geyser]

you might get flagged for example (check this account) but u wont get banned, unless you actually are cheating

[raw crescent]

Hey have you tried running around reserve on offline? Iirc if your quest is active it's obj should be around in the map, just won't carry over online

[vivid bloom]

does anyone have the leaning bug?

i asked before but no one answered

it just forces me to double press q or e when leaning to stop leaning and get straight. it just happens when im already leaning and moving then stopping and pressing q or e

[vivid briar]

never had that

[lusty moon]

Anyone got a fix for the Awaiting session start/Lost Connection to the server thing yet?

[vivid bloom]

a friend of mine told me landmark was complaining about this issue some days ago

i think its from 12.11 bc i don't remember having the problem before the patch

[quiet hemlock]

When are they adding the ability to not just run through bullets? Like you shoot a man 6 times in the chest with PS 7.62, and he is using level 2 armor and just walks it off. IRL you are not taking 6 shots from 7.62 and still being able to walk. Not saying that you need to make it THAT hardcore, just have it a 2 or 3 shot instead of 6 rounds lel.

[fluid folio]

every pmc takes a steady amount of pcp before raids

[raven tinsel]

hello does bunkhouse key still spawn in the locked room next to office on factory ? been there loads and still not found it

[slim spruce]

Please report ingame and that's all you need to do.

[verbal karma]

plenty of people getting shot plenty of times and walking it off. in combat situations people have to check each other for bullets wounds because its possible they didn't feel them at all. 6 might be a bit much depending on the ammo but still its not like you are gonna drop in combat from a couple of shots

[verbal karma]

i think it just spawns in random jackets now

[balmy ingot]

Anyone know how long battle eye ban appeals take?

[slim spruce]

Not a clue.

[static wind]

Just got a new ssd and now cant redownload the game any help?

[rigid vessel]

I brought the game and an error message came up after i clicked buy and the money was taken from my bank but i haven't got any kind of timer or download link?? this was at least 5+ hours ago, if someone could contact me and help id appreciate it as im down £40

[compact mortar]

I know that when this thing happens in steam you get your money back as soon as your bank sorts it out 1-4 days depending on the bank, i would assume that bsg would do the same but i would still contact em

[static wind]

How can i change the install path? need help ASAP

[rigid vessel]

you recommending that i contact my bank and explain the situation.

[ashen mango]

does anyone have a bunkhouse key

[bitter igloo]

Are you signed in on the right email?

I myself had the same issue and realized at some point I made two accounts and never realized

Check your email for a receipt, and make sure you're signed in under that email

If there is still issues contact Xsolla support

[dark nexus]

whenever i try and get into a match i just get stuck on the 'matching' phase forever, any known solutions? i tried changing region and it didnt do anything for it

[bitter igloo]

https://help.xsolla.com/

[bitter igloo]

Matchmaking times aren't an issue UNLESS your game crashes during that time and/or get kicked back to main screen

MM times range anywhere between 2-10 minutes on average

Depending on what map you're playing

[dark nexus]

i havent been able to get into a game on customs for several days even waiting for 20 mins

playing eu during peak hours

[graceful prairie]

dude i start the game, almost gets to menu (i see the camera thing at the top right) and it crashes, i check integrity and it says repair, repair takes almost an hour and wheni start again i get the same problem, repair again

[slim spruce]

Make any folder in that directory

It needs a parent

[bitter igloo]

Completely uninstall Tarkov and it's assets (You'll have to manually delete local files) is your best bet

Using uninstall on launcher works but every game leaves behind a local folder for if it's installed again in the future which is where you might be having issues

[bitter igloo]

I know some regions have issues with "Automatic" server selection, maybe swap to manual and select every server that's under 90 ping?

[graceful prairie]

well like i did that, but when i reinstall at the end it says "checksum does not match files" and completely deletes the game again just after installing

[dark nexus]

i have the same issue when it's set to just london, i'll try enabling a few other servers to see if that helps

[bitter igloo]

There's several fixs on checksum errors in pins

I recommend most recent pin

[graceful prairie]

cool thanks

[upbeat light]

damn#7827 is a team killer

[vivid briar]

sooo whats with entering a Que with a friend and they get put into a match and the others are still sat here Matching. he's currently running around the map while we're still matching.. ????

[white surge]

anyone else had the bug when healing after raid, it doesnt actually heal you

[fair patrol]

anyone know how to fix EBackendErrorCode/518, can't sell items to vendors. tried switching multiple regions.

[vivid briar]

you have no room in ur inventory for the $$ to go into. you need at least 1 free slot in ur inventory for the $$ to go into b4 u try sell

[pale viper]

how much are aesa's rn?
i just got one in raid

[fair patrol]

Nice one mate

[vivid briar]

$6mil

[pale viper]

no shot
ty ❤️

[static wind]

didnt see this how can i do that just make a new folder and name it tarkov?

[static wind]

Still not working...@slim spruce

[pale viper]

@vivid briar you lied 😦

[static wind]

He still selling to TheRAPIST

[pale viper]

no it's 250k on market, im level 24

[rough ruin]

is ppbs new ammo?

[vivid briar]

then the bot i've been using has been a lie... all the shit i've stashed in my inventory lol.. ffs xD .. sorry bro.

[rugged tusk]

Anyone else getting very high queue times 8m+

[late turtle]

I thought that killing raiders dosn't cost you Rep with Fence?!

[vivid briar]

hi, is there a solution for authentication not send by bsg launchner

[late turtle]

lost for a Raider .05 Rep

[slim spruce]

You chose to point to that folder as an existing installation? Not during installing it?

[elfin magnet]

For some reason therapist heal wont work

[slim spruce]

What's the exact error?

[elfin magnet]

just i click heal and im not healed

[slim spruce]

I believe that is a server issue. Please clear launcher cache and restart game.

[elfin magnet]

ok

[slim spruce]

Top right on your name > clear cache.

[vivid briar]

i dont get an email with the code

on web browser they send code, on bsg launcher after login code is not sent

[slim spruce]

Please close the launcher and try again. If not still, reinstall the launcher and then keep trying.

Or wait 5 minutes in between tries.

[raven socket]

Why can’t I send anything in chats, screenshots It gets deleted instantly

[vivid briar]

i did reinstall for 5 times now

tried 4 diffrent languages and installed it on 2 systems...

Getting Email with detected new hardware but no validation code

[hazy nebula]

check spam

[vivid briar]

nothing there

[slim spruce]

What happened?

[static wind]

I have to Install it and then change the location?

[slim spruce]

You can manually move the files and then point to that folder.

[pale viper]

@vivid briar i think it updates weekly and because of wipe it still say's its alot

[slim spruce]

Unfortunately you are responsible for actions done on your account.

[static wind]

Bro i have no clue what you are talking about or how to do it im so sorry

[slim spruce]

Is the game currently installed somewhere?

[static wind]

No just the launcher is downloaded atm

[slim spruce]

Is it banned? Or are you just blocked for too many tries?

[slim spruce]

It looked like you were trying to locate an existing installation, not installing the game.

There's 2 buttons on the launcher.

[static wind]

ahh so i should install tarkov with the big button and then move it to my ssd?

[slim spruce]

Yes

[static wind]

Here?

[prisma dagger]

what is the point of a backup email if its not even being used. my original email I dont have access to this is stupid

[static wind]

Or fully install? @slim spruce

[hazy nebula]

hey all

i cant join games anymore it always says match.

[hot bridge]

still giving me the error

[vivid briar]

solved, instlled an old launcher, updatet this one and now code is sent

[prisma dagger]

why cant you change your email anymore. I still have a backup email but can access my account for codes, since they dont send to a backup email then what is the point 😡

[slim spruce]

nice. I'll remember that.

[slim spruce]

You must talk to them at [e-mail] to change emails. They will ask for proof of ownership like receipts and usernames.

[hazy nebula]

@slim spruce i cant join a game anymore. It always says matching. Is there a fix for itl

[vast badger]

what do i do

[slim spruce]

Can you try a VPN?

[spark skiff]

yes i have the same problem my squad get in the game but game kicked me out

[vast badger]

wait like

wait so its the internet thats the issue?

[slim spruce]

It is probably server issues.

Restart the game and clear launcher cache.

Click your name at top right > clear cache. It won't pop up.

[hazy nebula]

i did everything that is possible

[spark skiff]

i have the problem since 1 pm today

[winter fog]

dude what the fuck im in a customs game and there is nonstop ear piercing machine gun fire from the direction of a construction building

[hazy nebula]

cleared game cache, temp folder, switched server, verified game cache. so i guess its not much i can do about it

[slim spruce]

It's early wipe and peak hours. Must be due to heavy load.

[winter fog]

no matter how much i distance myself it is just as loud its unbearable

[slim spruce]

You can turn down volume.

[winter fog]

it has been going for 5 minutes of nonstop gunfire it is a glitch

restarting my game if its still there it might be a cheater

[vast badger]

lmg in constructions site

theres an lmg that shoots in construction site you can use so thats what it is

[rough ruin]

i really cant get these 3 pmc kills, like what the actual fuck man

[spark skiff]

i tried it and game still wont let me in

[slim spruce]

It is most likely a server issue. Please be patient as they're under a lot of pressure with everything.

[spark skiff]

but sir as i said i have this issue since 1 pm and my squad got in to the game but i couldnt i think there is something else but thank you for your help

[alpine heath]

Has anyone been able to use the new reflex/low latency setting? I tried today, my fps got capped from 144 to 60, not sure what I'm doing wrong

[slim spruce]

@glass tinsel What is happening?

[misty wasp]

where i can find the map factory with expansion?

[slim spruce]

What do you mean?

[alpine heath]

@misty wasp you can just enter in a offline raid and explore it yourself

[split ivy]

Anyone else have frequent fps drops when using nvidia reflex?

[slim spruce]

This tends to happen no matter what with or without reflex.

[vivid briar]

Is there any way to reduce desync? I'm already playing on the closest servers

[grizzled musk]

Hi, I experience ton of bugs in the stash/traders also occasional rollbacks or traders not working, internet on my part is stable and good, I've checked my firewall (no conflicts). Any tips?

[split ivy]

I was just wondering because I don't have them that frequent with reflex off. But I guess I'll just have to live with it :)

[vivid briar]

whats up here then?

[slim spruce]

Clear cache in the launcher to fix icon glitches. Top right on your name > clear cache. It won't pop up.

Then restart game.

[vivid briar]

okay

[deep kayak]

I keep getting this error whenever I try to heal after a raid

[slim spruce]

It seems to be a server problem, the 228 when trying to heal.

[slim spruce]

Yeah.

[deep kayak]

Damn, I can't do anything cause my dude is constantly injured lmao, appreciate the response though

[slim spruce]

You can try clearing your launcher cache, but that seems to be all you can do.

Top right on your name > clear cache. It won't pop up.

[deep kayak]

How do I know if it cleared properly?

[slim spruce]

It doesn't tell you. Just click it once.

[deep kayak]

Alright dope, thank you for the super fast response <3

[slim spruce]

👍

[tranquil bronze]

My game keeps crashing randomly, usually once per raid; event viewer says it's a 0xc0000005 error (memory issue?) but I've ran a lot of other games without crashing, and an overnight memtest turned up no issues; I'm running a 5900x with a 6900xt 32gb of RAM

I've tried some of the common solutions people have come up with... bumping the pagefile size up to 10gb, updating all of my drivers, reinstalling Tarkov and wiping its settings, reinstalling Windows; chipset, BIOS, graphics drivers are all updated

Anyone have any ideas?

[slim spruce]

Are you running XMP on your ram in your bios?

[tranquil bronze]

Yeah, XMP is on but the memtest was also done with xmp on

[slim spruce]

Can you try disabling it?

[tranquil bronze]

I guess I could, but I have no indication that the XMP profile has anything to do with it, and it's quite a bit of a performance hit on an AMD system

[slim spruce]

XMP speeds up your ram to a degree. Sometimes it's unstable.

If it's not that, my second thought is some other bios settings or even mobo hardware

[tranquil bronze]

yeah I'm familiar with what it does, but I've also ran a relatively thorough memtest and don't have these kinds of issues in other games or applications; I'll give it a try tonight I guess but it seems like a bad solution

[slim spruce]

You could try the studio driver instead of a game ready one. AMD probably does that too.

[zenith heath]

youd be surprised, using studio drivers instead of game ready drivers sorted out my tarkov issues so who knows

[tranquil bronze]

I think amd should have an equivalent of studio drivers, I'll give that a look too

[zenith heath]

idk if itll help your case but it seems to have stopped the unity crash error i was getting every other raid

[slim spruce]

maybe not

[zenith heath]

lol

[tranquil bronze]

alright, thanks all, I'll give some of this a try

[slim spruce]

Ok they call it AMD pro drivers. EDIT: actually I can't find that. Weird.

[tranquil bronze]

looking into it now

[sudden pebble]

is healing fixed yet

[inner vine]

anybody ever get this error? i sent in a support claim and havent received a reply yet. i cant sell anything and my stash is completely full, therefore i cant play :/

[slim spruce]

Delete something to make room for money.

Or stick something in a rig.

[inner vine]

ahhh makes sense

thanks

[hidden spruce]

anyone know how to solve error 228: bad health time

[autumn eagle]

Anyone else having Problems on EU servers getting dcd repeatedly and then getting frozen in place or dying after trying to reconnect for the 3rd time? I have 15-40ms ping to servers I play on, yet this happens.

[cinder nymph]

Help this is happening again it was running fine but now this is happening

[rapid oasis]

why are the crinkets highlighted? they highlight themself when im in the 'sell' tab. it goes away if i go to the 'buy' tab

[cinder nymph]

I always get stuck on the deploying screen and it loads me in and it looks like that

[rare dust]

anyone have west wing 306 or oli logistics key they wanna sell in person that theyve already used?

[forest spear]

i got stuck at the quest postman pat since therapist never gave me the second part of that quest and now i did chemical part 4 and my prapor is now lvl 1 and i need 0.12 rep to get him back to lvl 2 and the quests don't add up to 0.12 rep so i guess im stuck

[steady folio]

Same thing with postman hopefully it gets fixed soon

[forest spear]

yeah i hope i can't progress to the punisher quest line so annoying

[steady folio]

literally a game breaking bug

[deep kayak]

Is there any other way to fix this besides clearing my cache?

Every raid I cannot heal, and it's just eating at the supplies I have to use in my stash. I'm new to this game and i can't find anything on this online

[charred flame]

My character isn't healing when I do so after a raid, any fixes?

[deep kayak]

Apparently it's server issues, my screenshot right above is what's causing you not to heal

[azure escarp]

uhh quick question

what does a lucky scav junk box do

[raw crescent]

Holds a ton of items

[azure escarp]

i cant put anything in it

[raw crescent]

You can put barter goods, some of the medical stuff

[azure escarp]

oh

[raw crescent]

All the stuff that you need to upgrade the hideout and a whole lot of quest items too

[azure escarp]

i read it as 110k i only after realised it was 1.1mil so im now broke lol

[raw crescent]

It's worth it don't worry about the money

It's even cheaper than it used to be

[sour flame]

Hey all! What's the best method of reporting a player for racist/hate speech messaging in game?

[azure escarp]

im not sure i guess just in game or maybe there's like a support ticket u can use i really don't know sorry

testsubject so its definitely worth it?

[charred flame]

Yeah I'm getting the same error

[wise cave]

What's the best way to find the customs bunkhouse key stuck on the task and can't find the key

[ornate oxide]

what is error 228, restore heath bad time?

[supple forge]

can anyone help me optomize tarkov for my pc? it used to be able to run but i had to reset my pc and now i can barely play factory, dm me thanks<3

[slim spruce]

Ingame? Screenshot it and send in a bug report in launcher of it.

[tulip drift]

i keep having a bug where i cant do anything besides walk around and ads. when it happens i can ads and run at the same time

[hoary belfry]

Annyone want to sell 205 or bunkhouse key?

[limpid crystal]

anyone having a problem loading in with people? Im stuck at matching when my friend has already spawned in

[tranquil bronze]

turning XMP off is not an option lol, it's like a 30-40fps drop

[slim spruce]

Hmmm...

[tranquil bronze]

from 100-130fps to 60

[slim spruce]

Tried toggling "physical cores only" ingame?

[tranquil bronze]

yeah I have, still happens with both options

ditto ram cleaner

[slim spruce]

What version of PCIe is your mobo set to?

[tranquil bronze]

it's a b550, so it has some 3 and some 4 lanes, graphics card is on 4 iirc, no risers or anything like that

[slim spruce]

Using a riser?

oh i see

[slim spruce]

I googled it and others have the problem, no solutions that I can see.

[tranquil bronze]

Yeah, that's why I asked here... probably going to make a forum post about it, & already submitted a support ticket, though dunno how helpful that is

[slim spruce]

All the posts were from different games complaining about the same error.

[deep kayak]

I figured out how to mitigate the bug

[tranquil bronze]

it wouldn't be that big of an issue if the game didn't take 3-4 minutes to load back into, and it's already killed me a few times, it's also kind of a big ask to have my friends guard my sprinting corpse

[deep kayak]

you have to deselect the spot you're healing and reselect it

[peak path]

whats up with the downloaded file checksum issue rn

[glad jungle]

Anyone know how to get the game to run more stable on AMD CPUs? I got a 5600x paired with a 3070, SSD, and 16gb 3600mhx ram, so it should be running fine, right? It doesnt. I play at 1440p and i should be getting around 80-100 fps consistently on most maps, but the game drops in FPS frequently down to anywhere from 60fps to 15fps. its not dropping like something is throttling either, its in spikes. If anyone else has had this issue, please DM, i'd really like some help here, it's gotten me killed with my quest items 😭

[slim spruce]

Please see this video for tips, but mind he's a bit mad: https://www.youtube.com/watch?v=7GDLiV8c0nA

[deep kayak]

i beg for a solution

[lyric steppe]

I run a 5600x and a 2080, 16GB 3600MHZ and it run flawlessly no stutter, no freeze. 2560x1440 too.(On SSD) I never dip below 60, mostly 70-80ish in some heavy areas. Otherwise capped at 90 and it runs at 90.
I run borderless, I have high power mode on in nvidia. I run Windows 10. Those are my settings>https://i.imgur.com/H6LHOV0.jpeg. I run NVIDIAs latest studio drivers. I can't help much but I wanted to give you insight on a similar config power-wise.

I'd recommend DDU (Display Driver Uninstaller) to get rid of your old drivers if you want to install the studio drivers. If you have some issues you can try to DM me I'm no tech magician but I get by I guess.

[hybrid jungle]

Just built out my 5950x and 3090 PC and fired up tarkov. Anyone else getting pretty wide fps ranges (45-100) with it? I thought upgrading to this would fix the sub 60fps on this game at least 😦

[deep kayak]

most likely is driver issues, I have a shittier CPU and GPU and I run on all maxed graphics except for shadows and I have no problems with fps

[toxic geyser]

i totally agree, fix this shit asap. its really ruining the experience

[deep kayak]

i love not being able to heal after a raid so I have to use all my med supplies zzz

[toxic geyser]

and when u out of meds, u gotta buy it for an insane amount of money

[hybrid jungle]

does the cpu get driver updates? I tried to look i didnt see any online. My card i updated this morning.

[deep kayak]

im locked in 228 error right now, cant even access the game lmao, stucked behind infinite 228 error interfaces

now its saying i survived

[toxic geyser]

ive also been clicking like a madman like you just did on that clip 🤣

[lyric steppe]

indie company

[deep kayak]

literally set up an autoclicker to get past the infinite interfaces

free me from my eternal torment

[toxic geyser]

hahahaha xD

[lyric steppe]

mister this is tool assisted cheating /s

[deep kayak]

tool assisted actually getting past menus you mean

[toxic geyser]

is it really cheating to get past an error message you gotta press like 1 million times before it disapears?

[deep kayak]

im loading into a raid rn w/o healing, lets see how i do

[lyric steppe]

/s means sarcasm

[slim spruce]

It seems to be a server problem that solves itself. Try rebooting your game.

[slim spruce]

Technically using 3rd party software is against TOS.

For an advantage. Hmm.

@azure pulsar At this point I would suggest ALT F4 and rejoin, you may already be in a raid.

When this happens I've just been standing there since I should have spawned.

[azure pulsar]

yea, i did that and im waiting to load back in

[slim spruce]

Then it's a server problem most likely.

[deep kayak]

I have several times

[deep kayak]

No advantage is being had, I'm trying to get through error messages lmao

[slim spruce]

I know.

Just doesn't sound like a good idea to be safe.

@kind whale The durability must be 60+

[solid root]

I keep getting 228 - ItemsMoving Restore Health Bad time when trying to heal my character this is like the 15 time today and it happend in the past and I am running out of meds and want to use the money to restore my hp after a fight is there any fix

[kind whale]

Yes, I see that now. Thanks though!

[slim spruce]

It seems to be a server issue and there's no known fixes. You can try clearing cache in the launcher, though.

[solid root]

Ok thank you I will try that thank you

[deep kayak]

It just seems to be a server issue, nothing can be done unfortunately

[mint pollen]

Why isnt this working for gunsmith quest

[onyx meadow]

So I tried to login to tarkov today and I entered my password and email and did the email verification and all that but then said a activation code will be sent to the specified phone, I tried all my phone numbers and nothing is working, I’m not sure what to do because I can’t login in on the website or on the game launcher

[slim spruce]

Has it been a while since you logged in?

Oh website too.

Usually the code is sent to an email.

[verbal karma]

changed the requirements

[slim spruce]

@ebon fulcrum What do you need help with?

[ebon fulcrum]

With the additional verification

[slim spruce]

Are you buying from the tarkov website?

[ebon fulcrum]

I wasn't about to the charge they made on me for less then $2

[slim spruce]

Are you buying from https://www.escapefromtarkov.com/preorder-page ?

[ebon fulcrum]

Yes

[slim spruce]

Are you using debit/credit? If so, you should contact Xsolla support.

[ebon fulcrum]

Yes, I did u a debit/credit and I did see the Xsolla Support

But, it really wasn't helpful

I try to pre-order this game like 12 times now

[slim spruce]

Can you use paypal instead?

It's much easier.

[ebon fulcrum]

I don't have a PayPal

[slim spruce]

Are there any other options in your country on the website?

[ebon fulcrum]

I'm in the US

[slim spruce]

BSG can't really help with this, you will need to talk to Xsolla again or use paypal.

https://help.xsolla.com/i-cant-make-a-payment#forms

You can also try a prepaid visa card from a store, if you need to.

Make sure there's enough money for tax.

[ebon fulcrum]

Oh ok

[onyx meadow]

No I was playing it yesterday, this just happened today

[slim spruce]

Can you try another browser on the website? Do you see any errors?

[onyx meadow]

Error 240, and I tried on my phone just to login to the website and it does the same exact thing

[slim spruce]

Did you update the game?

[onyx meadow]

Yes I did

I don’t have access to that phone number and I can’t seem to find anyway to change the number

[slim spruce]

I don't see any other solutions besides contacting BSG support if you've used several numbers already.

[onyx meadow]

Alright thank you

[slim spruce]

Sorry.

You could try reinstalling the launcher, couldn't hurt.

[onyx meadow]

I’ll give it a try

[tribal saffron]

Have the ‘connection lost’ issues been fixed?

[slim spruce]

But to download it you must be logged in....

Hmm

Support may be your only option.

[slim spruce]

I think some have.

[tribal saffron]

Til yesterday every raid of mine will disconnect in about 5min after I join the raid and never come back no matter scav or pmc

[slim spruce]

You could try again with a scav. No way to tell for you specifically.

[tribal saffron]

Ok then thx

[raven pasture]

problem, i cant hear ANY audio in game. my sound is all the way up, the right output is selected.

any ideas?

[fleet wing]

So you can put the 3pc silencer on the mutant but it won't let you build it. Not sure if bug

[gaunt heath]

I just completed the first two Mechanic quests (Gunsmith and Introduction) and received neither rewards, showing completed. Restarted the game, still nothing. Any ideas?

[craggy roost]

Did you click the complete button?

@gaunt heath

You need 2

I think it’s either you turn in two at the same time or they changed it you don’t have to turn it in

How do you turn one in?

I have one rn and I can’t turn it in, I thought you have to turn in both at the same time or something

[gaunt heath]

Yeah, clicked complete on both and got the special fanfare even. No messages with rewards or anything after three restarts

[craggy roost]

Idk what’s going on, hopefully I’m the rewards are not that important

[vivid briar]

are they ever gonna fix the muzzle flash freezing thing? because whenever i get into a fight my game always stutters and freezes when the other person shoots and it fucks me every time

[candid iron]

anyone willing to help with the checksum error straight up cant download it

[bitter igloo]

Check pins

[tough crypt]

my friend has been constantly trying to login to his account but everytime he needs a email confirmation battlestate cant seem to reach out to his account, can i get some help on this?

[quick vapor]

Am you guys respond to my ticket….

[night veldt]

whenever I try to put the sfera on while wearing the misha mayorov mask or the mask while im wearing the helmet on I get this error. Is this a bug? I was able to wear them together when I put them on in raid and when I kept them between raids.

[scenic flicker]

Anyone having the same problem as mine?
Mid game it goes blackscreen then proceeds to restart my PC
this only happened after the new update

[acoustic flume]

Idk if bug but it says ive marked all fuel tanks yet my task isnt complete. I've gone to each fuel tank with a beacon but i cant place it because ive already placed them. idk whats happening or if im just doing something wrong. I'm going to try and see if loading into a raid on customs and surviving will complete it but idk whats going on.

[raven pasture]

read the last task my guy

you have to go back, and SURVIVE and extract

you dont have to re-mark the tankers though

[steady crane]

So is the voice bug not going to be fixed? Any one hear any word on it? Or anyone else experiencing it for that matter

[bitter igloo]

It's a known issue and being resolved.

[bitter igloo]

Just as Canadiator said.

[steady crane]

Thanks man!

[bitter igloo]

https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[elfin magnet]

uh i just placed the marker for chemichal part 4 but the task says i never placed the marker but the marker was consumedll

[bitter igloo]

If you die or marker gets destroyed you have to replace it.

[elfin magnet]

ok i didnt die so it was probably destroyed thank you

[dark moon]

Is there a place to trade quest items with people? I cannot find an 8 round mp-133 mag for the life of me...

[devout hill]

after i die in a raid or my character gets injured and i pay to heal my PMC it doesnt work 75% of the time but still takes my money, anyone else having this problem?

[oak igloo]

anyone have aspare 303 key for skeir?

[spice prism]

so matching is just luck at this point it seems

[oak igloo]

go to the launcher and select all the servers below 100 ping

it will help with que times

[wary basin]

ok, what the heck, ive got 1 mil and i cant buy anything

[lofty goblet]

check "fill items" box on the bottom

[wary basin]

im stupid

[cinder nymph]

umm help

i already bug reported it no response and it keeps happening

[snow kiln]

happens a lot.. makes me use my own meds to heal..

[scenic flicker]

up

[tall swan]

@snow kilni get this as well. every raid. hope they fix it soon

[verbal citrus]

anyone else got a bug where your messengers deletes every dialog after every raid/game launch?

its really annoying because i cant get my insurances back from prapor, only when i finish a task i have 1 chance to take what i want and can fit in my stash and then dialog deletes again

[gilded gull]

My performance is tanking when I encounter other players I've cleared cache and all of that nothing is working

[torn wind]

Hello i have a little problem, sometimes tarkov crashes my pc ( black screen and i have to restart my pc) and it only happens with tarkov not with other games, someone can help ?

[runic fractal]

did u exelly survived ?

[runic fractal]

when did u do the bug report

[silent fog]

https://cdn.discordapp.com/attachments/842607951566995510/861532451339632669/Escape_From_Tarkov_2021.07.05_-_19.00.07.08.DVR_Trim.mp4
Hey everyone! My game is consistetently having long load times into matches, exceeding my friends times by about four or five times over, and have recently been plagued by stuttering, freezes and crashes despite the specs of my pc, any help?

[atomic ravine]

when are they gonna fix the constant disconnect from server issue?

[grim hatch]

how often do you have them? Every raid?

[atomic ravine]

every raid since, like the day before yesterday, and when i reconnect i just disconnect again after like a minute or so

[grim hatch]

Probably an issue with your network, we have no such mass report atm

[atomic ravine]

I've already checked my network, and it has no issues, so im not sure

[cursive needle]

Run on SSD, turn off MIP Streaming, lower settings and turn off fancy shadow settings like SSO, un-tick use only physical cores, if you aren't on an SSD, reduce texture settings.

[silent fog]

how do I switch what the game actually runs off on or do any of what you mention?

[verbal citrus]

any ideas on that?

[warped veldt]

Hello, do you know why my game stuck at 60fps ? I have an RTX 3070 + i9 10th.

https://media.discordapp.net/attachments/548081890070888468/861544526572552196/unknown.png?width=678&height=676 my graphic settings...

[quick acorn]

Any idea why this isn't being accepted for the Gunsmith Part 4 quest?

[nocturne elm]

Is it just me who literally can only play factory all other maps crash on loading

[rain trout]

How long does it take for Battlestate to charge my account when I buy the game?

[torn wind]

doesnt nvidia reflex lock your max fps at 60 ?

[lean lance]

Happened to me, change the cap game or lobby fps and restart, should fix the issue

[tame spruce]

i cant load into a game or i crash

and my pc can run i played for like 6 months now

[odd cradle]

Anyone had any luck with the server connection lost and found a fix?

[maiden stone]

Is there any way to launch the game without the launcher and have it work?

[sleek moss]

I'm having an issue where if I try to sell objects to traders it always gives me a backend error. What am I supposed to do?

[warped veldt]

I can't change the cap game, only the lobby and he was at the maximum.

[nocturne elm]

Me to lol consistent crashing only factory works for me smh

[lean lance]

Very weird then, I mean is your game running well?

[zenith heath]

U getting a little unity symbol in your taskbar along with discord crashing too?

[timid topaz]

I boughted scav junkbox for 2m and now its 1 M wtf is going on ?

[zenith heath]

Why would you buy that

It does nothing but stores valuables

[wanton sage]

someone help with gunsmith pt 4

[clear fog]

I have a razer deathadder v2 and when I use my mouse 3 assigned as Alt key, it doesn't work in Tarkov. Has anyone had this issue and found a workaround?

[uneven shuttle]

does mechanic still do a bitcoin barter for the tetris?

[elder meadow]

yes, but it 2 tetris and 2 bats

[warped veldt]

this is not weird, it's normal. If you enable nvidia reflex you can't change your FPS limit...

[lusty moon]

I have found quite a few people who are having this issue

spend almost all yesterday trying to configure network but i really doubt its anything my side

[odd cradle]

I did the same and at that point it think it's just server issues, the only thing we can do is report the issues and wait for an anwser/fix

[lusty moon]

yes that's exactly why its a bit upsetting to see a BSG crew saying that we aren't being heard :/

[odd cradle]

I saw plenty of complaints but if they don't report de bug it won't matter too much

[lusty moon]

yeah, ive reported it every media platform i can. not much more to do other than convice other people to actually report it

[odd cradle]

You can use the report from the launcher also, might help them pinpoint the cause of all this

[deft sundial]

anyone getting this error, tried to post a support ticket in but got a reply saying not excepting tickets atm for this issue

[glad zephyr]

YES!

[zinc ocean]

yep

[deft sundial]

sweet as guess just have to wait for a fix

[lusty moon]

haha i just got that error now

[lone crest]

same

[crude wolf]

can i get tech support ?

[vivid briar]

every fucking one gets this error

[crude wolf]

my game is trash this wipe i need help fixing it

[storm turret]

I just got the same error

[vivid briar]

Guys, getting errors too?

[frigid walrus]

yes

[lone crest]

yes

[native sage]

Yes same here

[vivid briar]

so there's plenty of us getting the error

[lone crest]

im assuming the servers went potato

[hardy ibex]

god damn, read the launcher

[wild kraken]

nah its happening to me too

[junior coral]

Launcher is clear from all know button or tweeter or infos, i just have the play button... And error 504 as anyone have

[lone crest]

It fixed btw

try it now