#community-support
1 messages · Page 696 of 1
Help me! I just built my new PC today and tried logging into tarkov, it asks me for a code that has been sent to my email, but it is not sending me any codes at all!!!
Anyone else getting a lot of server disconnects lately and crazy pings?
Any reason why I keep getting “server disconnected” with a few numbers after it? It’s been happening for the past 3 days in every single raid I try
ok nm^
Ya man it’s very frustrating... my friend on the east coast is perfectly fine but I’m on the west and I disconnect while he runs around perfectly fine.
I've reported the issue. Same here.
Last two raids have been DC's followed by immediate death
I am on the east coast and I have daily connection issues for the past 3 or so days just like everyone else.
Selling OG fn acc ! Dm me
@mellow tundra ^
lol just downloaded. it freezes every 4 secs
Drivers up to date?
Try broderless settings
Backend error: HTTP/1.1 504 Gateway Timeout , just got this error. any fix?
use auto server search, it will connect you to a working server ^^
Backend error: HTTP/1.1 504 Gateway Timeout
so i just got an error after extracting as a scav...do I just lose all that loot
yupp
man that was one of my better runs
looks like server is down, but hey, at least drops are on!
😂
`servers are up... use auto server search ffs
Day 3, it's a streak now.
@strong hedge if getting kicked after raid is over and not being able to log back in is "up" then yeah
ive got Backend error: HTTP/1.1 504 Gateway Timeout as well. I tried using automatic server selection and i still got it
Just because it works for you does not mean it isnt having issues with other people.
Same with this comment. Yes, I got it just now. @unkempt carbon, USA servers + Netherlands (ping is fine)
I tried queuing in and got booted->Timeout->crash.
everyday lately with this really SUS sketchyness from BSG...
just now? alr, same. looks like my friend is queueing in though 
I keep getting this error when in game"
same
ye.
yup shits fucked
so now two hours until things stable again?
Hi, can I get a name change to "Anaxx" @mellow tundra
hey can i get my email to log into my account pls? its been 3 hours now
Looks like some people are already getting back in.
Servers overflooded?
Help me! I just built my new PC today and tried logging into tarkov, it asks me for a code that has been sent to my email, but it is not sending me any codes at all!!!
@rocky rose i got in, but got kicked like a minute later
Omfg just went out of a raid with a blue keycard
p r o g r e s s.. lol
What ISP/email provider. Its a known issue. I had to have both Chrome + Firefox open for Gmail to receive code (who knows why) with IMAP + POP enabled. Update your comment Dmentur, 5min slowmode
think a few people are getting this?
Are servers still down? I'm getting errors still
same
yea, same shit over last few days, game is fucked 😄
@clear oyster Copy to clipboard and paste it to https://pastebin.com/ so people don't have to download an unknown file
Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.
pfft i just bought it today...:? got in one game. down... guess its a beta
Как дела?
Is this the chat where someone can change my name on Discord or do I need to go to somewhere else? I need it changed to "Anaxx" please @rocky rose Edit; Thanks!
im not getting the email to get into my account please help me
this is what its saying when i launch
server down again come on
why am i getting this error when restarting the game? just crashed on raid exit
coz servers are down
Just expect it to go down at this time and usually at 8pm GMT
706 quest is unavailable , have restarted game multiple times and my therapist quest is just gone?
well i just lost all my items while trying to extracted then the servers went down and i have nothing now
You will always have your trusty hatchet.
I went out of the raid with the blue keycard, and then got the error message, and if they give me the shit from before the raid im going to destroy something
I am not receiving the verification code to log into the website
i cannot log into my account to play
Help me! I just built my new PC today and tried logging into tarkov, it asks me for a code that has been sent to my email, but it is not sending me any codes at all! It's not in my spam, I am not receiving the email in any way
check spam
I literally responded to your PM about it. Lol. https://www.reddit.com/r/EscapefromTarkov/comments/koxcnh/the_authentification_issue_needs_attention/
It's a known issue with ISP->Email providers and BSG. They (BSG) need to fix it. There are some potential fixes in the thread on Reddit but only some work everytime
492 votes and 258 comments so far on Reddit
this doesnt really help us, this is just BSG dancing around the issue with no fix, i've changed my email and still nothing, im using gmail which is what they said would work, they need to fix this issue
Anyone know why I cant see the sights for a Mosin when I do the "Linked search" option? I see gear mods and vital parts but no sights...
@vivid briar I have had no issues with tarkov this entire past year I have been playing, I finally save enough money up to build a really good PC, and I can't even login to the fucking game, beyond pissed at BSG and I'm just now reading threads over a year old of this issue just being brushed aside by them, guess I'm never allowed to play Tarkov again because they refuse to fix it or respond to support tickets about it
theyre attached to the barrel
fix ur game pls
I wasted $140 on EOD just to be able to play this game, it’s utter BS that they don’t care enough to fix this issue
I already said that, its on BSG to fix it. There are potential fixes. For example I had to have Chrome + firefox open with Gmail open on both, IMAP + POP enabled->request code, go to Chrome and it came up. Why that worked? Who knows
if you launch it trough the files it gives you a code no problem
I just unlocked the Air Filtering Unit and placed my big filter inside of it. Now it's counting down from 5m, am i supposed to find a match within those 5 minutes, or do I get the 40% buff when the timer has run out? 🤔
Takes 5 minutes to install, lasts for 20hrs. I think? https://escapefromtarkov.gamepedia.com/FP-100_filter_absorber
How do I fix my game menus??? I'm getting tired of restarting my game or it just not working at all
Hello friends I am having some trouble with the first skier quest. I just went and got a module 3m armor 5 min ago from factory and its 40/40 it still wont let me turn it in to skier. I have also restarted my game a couple times send help.
any idea why this is happened lol
is it found in raid?
Yes I literally just went to factory and grabbed one and extracted
did you get a run through?
yes
thats why. run throughs take away the found in raid status.
Hello, i am tryin to register an account but it says ''THE EMAIL ADDRESS ON THIS DOMAIN CANNOT BE REGISTERED.'' anyone knows why? 😮 i have try'd 2 more emails and same message :S
np. theres a few spawns for it on woods. a bunch of scavs have them as well. you can also unlock jaegar there if you havent already. You have to be in the raid a certain amount of time and/or kill 1 or 2 scavs in order for it to not be a run through. @shut seal
@shut seal you have to be in raid for more than 15 mins so that the items are FIR (y)
You have to be in for more than 10 min and have more than 1K xp
what domain are you using
did they increase the cost for solar power today?
cos i was ready to buy it then now i cant
i opened EFT today and it made my pc overhear and shut down so i closed the game for the day now i woke up and opened the client and its asking me to reinstall the game altho i have it installed already what should i do to fix it?
@wet topaz There should be an option above the install button to browse to file location. Try locate the Tarkov file and see if that resolves it.
oh i see thanks
anyone wanna teach me how to play
lfg
which one should i join lol
around a month ago my game randomly switched to display on my second monitor(1080p) so I thought nothing of it and switched it back to my main monitor(1440p) and when i put it back on my main monitor and went to switch my resolution to 1440p because it had been set to 1080p the option for 1440p was not there, I have tried to reinstall tarkov and that still did not fix it does anyone have any fixes or ideas i could try?
Take out the port for your 1080p monitor and set the resolution on the 1440p and then plug the 1080p back in
can anyone explain to me why i cant sell my labs keycard, it isnt locked, i just hit 10, wasnt "found in raid", just cant list it
it if doesnt have found in raid status cant sell it
Anyone else having issues receiving an verification mail when trying to sign in? Im not getting a code so I can play, was working fine an hour ago but now nothing....
okay so i figured out the issue but can someone explain the fir thing, so if i pick up a gun from someone i killed can or cant sell it? if i find a graphics card in a customs pc i can or cant sell it?
Same issue. I dont receive a mail to verify my computer
Help
can't read the text
how it works ? )
It seems like the raid time is always less than 50 minutes)
and also, fix the shooting, there are many videos when friends discharge 5-6 armor-piercing into the enemy's face, but he doesn't care. We watched a lot of our videos in slow motion.
I mean.. the 5 minutes went by, now this is the status.
hey i dont know if you have any power over this , but this profile is using radar of sorts 100 % , killing at spawn rushing to each member of our team without any knowledge possible , "douyu-9418231"
guys i bought the EOD edition but i dont have the gamma and the stash and the new item from the edition and it says i got the EOD edition on launcher, what can i do? im new
it auto put the gamma on me when i upgraded
and i have the stash full now and dont have the stash size from the edition
you might have got the gamma in the message
the only thing i have its the new year present
Support ticket then
can i do it here on discord?
trying to register on tarkov.com but it wont let me use my email... is this normal?
@worn sleet dont copy paste or nothing like that, just write letter by letter
I tried that too.... I guess I’ll try again real quick.
maybe bug
yeah its still not working, i sent a message to them to try and figure it out.
are servers working?
Yes.
I am loading like this 5 minutes to my stash every raid... my team is always waiting for me... is there a way to fix it? opening some port or something
Just loaded off from Scav. Took ~2-3 minutes to get to main menu
yay servers have been trash for like what a week now?
Give or take, at least since this previous weekend. The drops probably boosted the number of players and now servers are jank.
every day inventory issues, matching issues, flea market issues. They need to fix their infrastructure
so now EFT crashed twitch
they dont always spawn
HOW THE FUCK DO I MAKE MY GAME LESS PIXELATED THIS HSIT PISSES ME OFFF. IM GETTING SHOT BY SCAVS I CANT SEE
servers down?
backend error failed to recieve data
whenever i try and get into a map my game hard crashes over and over
what the fook
same with the login
server connection lost again what the actual f*ck man
How can I connect twitch to Escape from Tarkov? I'm logged on and on my 'Profile' page, but there isn't a button to connect my twitch account
Am i the only person who keeps shooting at scavs and it taking 4-7 shots to the chest or head to kill without them having armor. Recently i shot a scav 3 times in the head and it did not phase him so im very confused.
Does anyone know why tarkov is screen tearing horribly? My specs are: Nvidia Gtx 1060 6gb, mx470 pro motherboard, 16gb ddr4 ram, ryzen 5 2600x.
Ive turned off v-sync in nvidia control panel and turn it on in tarkov but the screen tears pretty bad. Any fixes?
monitor specs?
hey i need help.... sry to bother you guys , i have all the requirements meant for some traders to be leveled up . whenever i go to them the money spent etc is blue , but it keeps me at the lower rank. whenever i sell them something it upgrades them but it doesn't give me the new items of the lvl, i have restarted my computer and the game it doesn't work. WHAT DO I DO !?!?
How do i fix this, i can't reconnect
its a game problem
me or him?
Its a 4k tv, 2144x2044 i think..
It ran great, it tanked for some reason
Ive used other resolution aspects, 16:9 and it still screen tears very badly
is any one have woods map
therapist does
if anyone knows a solution to this problem please dm me. i feel as if ive tried most of the "fixes" i could find online.
so funny
Anyone wanna team up?
No. Its a known issue hang in there I was there too
Ok
Is there a reason that whenever you go to buy parts from the preset, It shows as none available, but if you go to the market, you can find the parts?
you have traders selected in the top filters @carmine shadow
Ah thanks
NP!
How do I fix this?
wake up
How do you
Servers dead?
I got profile data loading for 10 min and restarted game 3 times already.
Relogged in the launcher and both things are running as admin
wake up
@hybrid glade Sorry for being a bit late, but the normal fix is to just restart the game, if that does not work. Restart the computer after that you'll find that it'll update properly
Hey guys!
Anyone know how surround sound works in this game, im trying it out and gonna go back and forth to see what really works best but what are your experiences? 7.1 surround.
I also wonder, is there any good tweak to get higher FPS or make the game work better with low FPS? Im running with between 30-60FPS dependent on maps, players and all
So short rant because I have no idea what and where to look, basically, I've been getting disconnected from raids (most of the time before even joining the raid in which case my inventory would stay intact other than the lost insurance), my ping is around 50 but sometimes "spikes" to 90-110 while loading in which probably kicks me out.
Last raid I was in I loaded in smoothly, ping was constantly in the 50-70 range which is fine, I run off from spawn, shoot a gun standing still in the face 5 times, he's alive, my ping is still normal, I try moving an item in my inventory to check if I got disconnected and indeed I did.
Normal (50-70) ping, no spikes and my internet was fine but I got disconnected and lost my gear again.
Any idea on what I should do or how I can possibly fix that? I have so far changed the servers from launcher to the lowest ping ones (which show 30-40 ping)
Ive just been sniped in the new woods and I have no killer?
Also does anyone have a map I'm getting so lost
@hybrid glade You walked out of the map
@olive parcel do you get the “server connection loss”message
How the fuck is it possible to walk out of the map?
@hybrid glade it is the hardest map
I have filed a support request, but for some reason, only some of the emails from the account system with BSG are making it to my mail account with Office 365. I'll get an authentication code...SOME of the time, but not all. I am only running into this now because I just changed GPU's /CPUs and need to re-register hardware IDs?
It may be hard but I dont feel like you should get executed for going over the wrong hill
Why can't I change my voice to USEC 3
Check dms @olive parcel
I don't get an email with the verification code for login. is andybody also experiencing problems like that ?
yes
File:Glory4lyfeWoods map v4 marked.png - The Official Escape from Tarkov Wiki
Was there a wipe recently cause I lost all of my character progress
anyone know why when im loading loot discord crashes and eft follows later
When Christmas Tree Event is Ending in Hideout ?
Bro same. I have no idea if the issue is me or my internet or servers. I am getting disconnected loading into a raid or I’ll be in raid for 3-5’mins and then disconnect. Been trying to determine if it’s my side or tarkov side no idea but it just started happening like 3 days ago
@slim rapids it’s on tarkovs end
how do I put a flashlight on my grach
yo ive got a quick question. trying to login to the launcher but im not recieving the code to my mail
^ same
its wierd since i can login to the website and so on
Do the flashbang rounds count as the flash kills
back in 2017 BigfryTV posted about the servers being messed and to this day they are still messed so like @slim rapids said it is on tarkov's end @olive parcel
he lost his sponsorship from what I heard on the forums after saying that can't entirely confirm but I wouldn't be surprised
nice fuking bugg the gun freezing and not shooting out of nowere
Hacker warning @Jballa in game name is hacking
Chemical part one train car item wont spawn for me, I grabbed the item on shoreline first but I dont think that has anything to do with it, I've checked twice now and it isnt there
and yes I know its hard to see but I know where it is and it literally doesnt spawn for me
got a question, my scav run for some reason keeps crashing my game on loading in, im able to use my pmc but im stuck with this one scav. anyone know anything i can do to fix it?
@raven crescent Turn off hardware acceleration in discord under appearances at the bottom. This worked for my friend that had the same issue.
I want to buy the game... But when I'm trying to create my account, the email I'm writting is coming back that I "cannot be registered" I'm assuming hotmail and outlook email are not accepted ? Any help ? Thank you !
Would it by easier to buy the game with a visa gift card?
Can i get a tarky dev to help
my game is bugged
ive restarted my game multiple times and if i cant fix it i cant get kappa. theres no way to fix it and i think i need a Dev
Does anyone ahve the cheap rsass? and would mind helping me?
I hopped over a gate...
Guy 30m in front of me, just below the hill, By the time I had scoped in this guy had 180 spun headshotted me with two shots, both shots in the head...
BS
Like, Not gear fear or nothing... But yer - Kinda pissed me off, I had just found a BTC aswell
Question, why is the Large fuel tank(100) cheaper than the smaller blue one (50)?
we had a dude join us in group here , he needed help with factory night time , we helped him complete it. then he joined our next raid and killed us took our loot and blocked us ...
@plush walrus
Anyone else’s zb1011 extract on customs just not working?
Sells for cheaper in the flea and therapist buys the large one for like 3,5k and the big one for 11k or so
Message the mods, He will get banned from the discord here, Anything goes in-game, but if you join a group from the Discord, and TK - Then yer, Mods ban you (At least that's what I've been told)
@carmine shadow aimbot friend
Yer, That's what I thought, I reported him, So it's on him if he did cheat
Like legit, The grass was all in the way, neither of us had a clear shot, and I could just about make out the top of his helmet, so it's unlikely he even had clear los
Whats up with wait times to get into Reserve as a scav? Been waiting 18 minutes solo
i keep getting server connection lost :L been having this problem for 1-2 years now.
Ive been doing my head in over the last few days, after just buying Tarkov, due to the fact that I can't launch the game from the launcher without getting a blue screen from BEDaisy.sys. I've tried everything, including reinstalling windows, but the issue still remains. I am loosing my sanity over this as I really want to play this game and I don't want to feel like I have just wasted a bunch of money for nothing.
Ive tried all the fixes I can find on the internet and this discord but it still just crashes when I try to launch the game
Does anyone know how to fix a trader issue where it says they are leveled up but the offers for that level are not shown.
Anyone getting High Packet Loss error too ?
i have a severe in game problem
yes uk
Does any1 hear have a violet Christmas tree decoration they can sell me
Anybody else having trouble with verification when purchasing?
no but is anyone getting twitch drops and it says backtrack failed and takes it away because i lost a maga case like that.
am i the only one who has gotten a glitch where you cant extract at certain extracts?
some extracts are time based and event based
now im very sad
On intersection i proned underneath a car to try and see if someone was coming. I leaned left to look and now i am stuck. It says i am in the crouch position yet I am unable to stand/move
@vivid briar its not like that, like ill be extracting at RUAF on customs, the green countdown bar will be counting down, and once it hits 0, nothing happens and i have to find a new extract
that happened to me once, i never found out what the problem was
My vest was stuck
but now i am still unable to even play the game
@vivid briar That's happened to me multiple times
Customs zb1011 has failed to extract the last several games at customs, and yes it was an available exit, just didn’t let me extract
Whack, that is the standard extract instead of an event one too
Yep gotta get my mandatory extract quests done too .-.
how do the twitch drops work?
Is the old road gate extract broken? Tried to extract, said I paid for it, showed a little green guy, then left without me.
cant unfold any of guns in stash
Hey, the times for the btc farm are nerfed?, in the wiki say's i should have a bitcoin for every 14 hours, and my btc farm it's for 17 hours
it's a bug or it's a change?
I'm trying to buy the game. but I keep making an error everytime I purchase. does anyone encounter this issue?
i cant get on my acc to play
are they e er gonna ban hacker or what? literally was just chased all over customs by two guys just playing with me only leg shotting me waiting till i healed and reapeted for 10 min
anyone else getting bad server connection na west
Anyone having the issue were you have all the perquisites for a next level trader but it wont unlock?
i saw some people with that issue
Please I contacted supported multiple times and no response I was banned for no reason i even get to play the game at all please
matching shoreline for a total of an hour
i cant get my code to sign in
anyone have any idea why i cant login into the eft site, ive been trying for a while now and every time i try to login it says "our systems have detected unusual traffic from your computer." Im so confused some help.
it wont let me buy the game
I should be getting mechanic lvl3 but im not for some reason. Obviously I've met the requirements and shit, but it hasnt ticked up
Ive restarted my game three times now and done a raid as well
Play a raid or 2
i cant buy the game either and support is not answering
why did my punisher part 2 quest not accept the 12 kills on shoreline with a suppressed weapon kills? i used a suppressed adar and got 14 scav kills and complete 2 other quest at the same time but yet it says i have 0 suppressed kills for the quest?
ty!
Should be able to play fine but, Huge FPS drops and lag constantly. Anyone know why?
a friend had to verify their email but it never sent them the email, what should he do?
look under the junk email
anytime they send emails, it always sends it to a junk folder or spam. every single time for me
he had already checked that, wasnt there
anybody ever get this
who should i turn the Chemical p.4 quest into and why?
its not leveling my trader and i restarted my game multiple times
therapist for meds case worth more
i get a med case for turning it in?
look at the choices here https://escapefromtarkov.gamepedia.com/Chemical_-_Part_4
under other choices go to out of curiosity u get meds case from therapist https://escapefromtarkov.gamepedia.com/Chemical_-_Part_4
only thing is u have to give skier 1 million roubles later if u wanna get kappa
actually jk u have to do that either way
Please help i have 25KB/s, I will never play the game at this point
If you arent already go hook up to a wired connection
I have fine download speed
Anyone know how to fix this? A friend got the game tonight and he has spare roubles but none of the traders will allow him to make purchases. Been playing for almost a year now and never seen this before.
its not sending me my verification email, and ive checked junk and spam
does he have fill items automatically or something along those lines checked?
Hey guys, I wanted to reset my account in order to switch from BEAR to USEC because I am from the USA and speak english. The issue is, apparently I am unable to reset until the 14th? Is there any way to bypass this???
I dont know where I'm supposed to report toxic users, but SeXyP̶͘USsỸ̵̓ ̷́UND̴͐̓ER̴AGE
#4694 joined a customs LFG, and overloaded mic with spam at max volume completely unrelated to game.
Thank you
hey im not getting the authentication code (yes i have check spam and such) but I am getting the other emails like to reset password (which i have now done to try and fix this issue) so is there are reason for this? is the service just not up to send the emails or some other reason? (i use gmail btw)
FIXED - For me I fixed this by re-installing the eft launcher and only had chrome open and it finally let me get the emails
I'm gonna stick my dick in nikita if he doesn't send me my fucking code on the launcher
Hey is it meant to not have found in raid status for items enemy PMCs bring into the map? why is this a thing?
Bro you shot me and my buddy killed you. Dont pull that shit
Yea and your buddy didnt hesitate when i said it was an accident. How bout you get better communication and then we can talk
is there a mod here?
You didn't say it was an accident until well after you died. I asked who shot me, you were silent, vargas shot you.
CheesyHasSlong is hacking interchange
pretty sure hes invisible, but hes def aimbot headshotting everyone
So I went to go purchase the game and everytime it was loading into as if it was purchase it would say payment was canceled, is there a reason behind this -- it didn't even refund me one of the times.
@zealous isle dont waste your time
what do you mean?
unless you are buying the 150 version of the game in beta its not worth
lol
I have friends that want to play with me which is why I'm getting it lol
How is it possible that i do 632 damage to a guy point blank with a shotgun in 13 hits but only 22 damage to the body? does armor absorb unlimited damage?
you must have had a shitty ammo with low pen and damage and his armor was decent
my drops from the entire event still have not showed up in game but are in my twitch inv
any ideas?
I have been waiting for the verification code by email for more than 2 weeks now...
No answer by email from the support despite several mails on different email addresses...
It is possible to contact the support in another way, I would like to play the game I bought ...
soooo i keep getting server disconnected
.
so i bought the game AGAIN and its just stuck on "Awaiting payment submission"
delete it
servers still dont work , i have lost millions because of server drops.
but hey, the put in vectors so thats cool
why itsnt my payment going through right away?
just says "awaiting payment submission"
can anyone advise as to how i may be able to fix the serve rdisconnecting thing?
I found a bug: I of cause cant fold a gun AK74M with a scope on it, but taking scope off, folding and taking scope on works.
seltsam
komisch
Anyone know how to fix stutters and lag spikes? tried looking it up but found no good solution
make a bug report instead of posting it here, here it is seen by everybody who's here right now, after 1hr nobody knows
ok
Do I HAVE to do this quest? Kinda reluctant to give her FIR Car Batteries :/
is it really not possible to play the game if you have 8 gb ram?
is it me or ios the game in a worse state than normal wehen it comes to "hit registration"?
both me and others, shot naked players point blank in the face. dosent get registered. I even shot a dude point blang with magnum in the face from maybe a meter. I did 0 dmg, but hit was registered... like, wtf
@rose remnant think it should be possible, but some maps does like allot of memory. And it probably will affect performance, maybe microstutter more often. I run 1440p, with mix of high and low. Ram usage us normally 10-12gb, in interchange,shoreline, and reserve game can eat up to 14+gb plus well above 7gb Vram..
well im trying to play customs and loading time takes 12 min which ussualy ends up with server connection issue, and my internet is good, but it feels like ram is the issue and im playing with low settings
and its kinda weird because i played this game last year and everything was perfectly fine so i just dont know how to fix this and the only thing by the looks of it that could fix my loading time is buying ssd and extra 8 gb ram, which doesnt come cheap for laptops
can u guys please stop camping reserve
ay what does it mean when I see '????? USEC ????' on the kill list at the end of a raid? I don't recall killing a USEC but I did shoot one in the ass who ran away lol
i need help with downloaded file checksum does not match error
are things crafted in the workbench fir?
any support guy?
@unreal verge yes
@brave tusk thanks g
havent' been able to buy the game at all the website is bugged for me
so support have gone full circle with me regarding the email auth codes, they went from blaming my email to seeing if they can sort it there end to asking me to change my email and now back to blaming my email
Will I be able to turn in WT rigs or blackrocks for the quest later on if there's things in them?
Not sure if it was a bug but I just bled out but it wouldn't let me use the bandage i was carrying as it said i was at full health
I am getting stuck on the next screen every raid... is there any fix?
@west siren yes and you will lose the contents
i justo logged into the game to claim my 120 7n31 bullets got on drops, then i realise that my Ammo Case isn't on my stash!! need help
servers still janky?
@brave tusk fk ty
Has anyone run into the issue where the launcher does not send a verification code when logging in? If so and you have fixed it, please DM what worked for you.
@chrome nova few hundred people with that issue right now, myself included, support are little to no help and keep moving in circles
Thank you @merry moon @brave tusk
Any have issue with authentication code not sent by client?
Cant log in cuz of this problem 😦
Need some help solving this problem please
ım taking same issue
Yeah, ever since i tried reinstalling the game this error box is showing up
already 2 times reinstalled 😄
ım gettin cancer dude if u fix this problems tell me on whisp plz
is anyone else experiencing low fps on woods after the expansion update?
Yeah, ofc
is there even anyone helping?
3 days I am asking about fix for my issue and noone responded
now ım takin '' load mono '' issue.ı already repaired game files but nothing changed
I'm re downloading EFT and my download speeds are really slow, I have 1000 Mb/s download speed and its only downloading in 600 kb/s, anyone know a fix?
fixed now, thanks Dakota Wolf
Im unable to to receive confirm emails, i've tried approx 10 times. Im able to change single-code and password, but cant receive and email verifications.
Seeing im not the only one, eazes the frustration
he bled out ahah
poor fella
Oh lol, I guess he couldn’t heal in time rip
Anyone knows a fix when im stuck at the exp screen for ages before it changes to the healing screen?
@fickle hedge I am having the same issue when trying to log into the game. I get the email verification code for trying to log into the website but I don't get it for trying to log into the launcher
Yep, now its a waiting game on when it'll get sorted out
the thing is, if it takes 2 weeks all my insurance will probably expire and I'll lose a bunch of stuff 😄
anyone not get their twitch drops im missing like 20 items???
When I log in to EFT it says I need to type in the verification code sent to my E-Mail, but I haven't gotten anything and its been over 30 minutes now
Anyone know what to do?
@weary ocean join the list of people with the same issue 😄
I searched it up and people were having this issue 2 years ago, can't believe it hasnt been fixed
Where to find shroud half masks ?
my friend boutta hang himself because it's the last item he needs
Does anyone have an updated bitcoin farm graph? The one that was on the wiki is outdated
hey uh apparently if u just keep clicking "Continue" it works u gotta have the patience ig 💀, i honestly dont know why that happned tho
hello, i didn't receive many drop but i have the notification on twitch. how to have them
Why i am not getting email verification? When i log in to my account on launcher
i cant get email verification too
Guys I think I have a solution
This worked for me for not receiving the email confirmation for login on the launcher:
- Close the BSG launcher
- On your hard drive, go to "C:\Users\YOUR USERNAME\AppData\Local", rename the "Battlestate Games" folder to something else (I called mine "Battlestate games - old") or delete it
- Go to where you have the launcher installed and delete everything in the "Temp" folder
- Open the launcher again and try to log in.
I got an email straight away with the confirmation code after this
mechanic wont unlock lvl 3 ;_;
i tried it but it doesnt work for me, i think this problem about servers
if i buy or sell something it will show it 'unlocked' but with 0 items, and on restart its broken again
Is eft still in the beta version?
@solid hatch yes
Damn.
It's going to be beta for a long time, but its one of those games where it's better to get in sooner rather than later so you learn the game mechanics. I only bought it October last year and I love it, I don't regret buying EOD at all
Im not receiving the verification email either.
O nthe websites i get them immediatly but the launcher wont sent them. 😡
My launcher is installed but my game won’t this skeeps popping up
Then when I try n get it to download it’ll tell my connection is slow
SO anyone else not receiving confirmation emails from launcher?
Use the confirmation they sent after you pre ordered
A friend has the same problem rn
they are making a new one currently, but need more numbers
the one i got 2 years ago??
remove noise in the menu
And dont use that blurry FF3 trash 
My game is having issues unpacking game files
hmmm not getting verification emails
I solved my email issue, Used a vpn to request the email and it came instantly
Anyone with problems with EOD upgrade? Cause I only have the crown, no huge stash and no gamma crate, no items. Only crown
restart and check messages
Is this normal to be stuck here? Do I just wait?
Edit: took around 15 to complete
Show game settings
Contact support, I'm missing exposition tank and half a mil roubles. Waiting for support to fix it.
TAA, Set to FXAA or off
If anyone else has email issues, I unblocked the launcher, launcherserviceprovider, in the firewall, as well as used a VPN and my gmail came through
@versed sparrow unblocked the launcher where?
Hi, i have the problem, that i didn't receive any mails from EFT. Can someone help. I tried to write an email, but didn't get a mail back.
My email provider told me that there is no problem with BG or EFt
Firewall @muted merlin
My firewall is disabled, still doesnt work
VPN was what got mine working, used tunnelbear. Mind you I have Gmail
Yeah, thats what worked
@versed sparrow sadly tunnelbear didnt work for me. Seems to be a larger issue.
Alright without tunnel bear or anything else funny, I got my email. Everyone who had trouble try again now. If it doesnt work, keep trying.
My account was banned for no reason and i cant get through to get any kind of help or support from either BSG or Battleye can someone here please help
Dont cheat
Using a application, or program that touches the game files while playing gives u a chance at getting caught
can someone tell me when the event involving the christmas ornaments will end?
I think the 14th roland. Give or take.
hope so still need a purple ball for the weapon case
giv eod
1 purple ball roland?
yes
OMFG aim bot in every single match right this game is infested with hackers
I might give you it.
it is normal the game use only the 30\40% of my gpu and cpu?
Seems about right
an sick fat F who makes this game is in on it i swear to go
Should be the ram it hits hard, @willow fjord do not rant in support. Or I will have to report you.
@serene patrol wow socialism bro ever hear of freedom of speech? just like i could report you for your Aggressive behaivor with me
This is not america for one.
@serene patrol youre BD bie
No freedom of speach where I live for 2nd, and 3rd read the rules of this discord. And idk what you just said.
people dont listen to that dwolf dude.. is weird
This channel is for support. If your not here for support move along please.
Send this to discord moderator bot in a dm
hi, i can't receive mails from BSG, can some help me
BSG is super backed up right now. They've been dealing with server issues for the last few days. Launcher prompt said something like 4-5 day response
This game is so dumb how do i get an error that my hands are busy???
Their resources are being eaten up because of the server issues. I heard it was attacks on their server host Cloudfire, not sure if it's true or any truth to it, just repeating what I heard
You seez when your hands are doing something, they are busy :D
such a dumb bug
what were you doing that caused the error?
I was looting a body and had to exit quickly to shoot another pmc... i was bleeding out and tried to heal and when i finally reconnected i died. such a f****king stupid bug
1050ti 4gb
ryzen 5 1400
8gb 2400 mhz ram
60hz monitor
so, i constantly get frame drop/freezing in games, i get mostly 60 FPS in-game with medium settings but the game freezes constantly
i never had this issue before, i'm playing this game for three weeks, it was running pretty well but this week the problem is getting worse, im starting to get up to 30 seconds frame drop/freezing
i mean im not the best fps player in the world but getting freezed during a firefight is obviously critical/crucial issue for game experience :(
troubleshooting:
- i tried veritas' graphics guide/ didn't work but at least boosted my fps for ~20
- dpi scaling adjusted
- nvidia control panel settings adjusted + ultimate performance is on
my thoughts:
is it because of the "memory leak" issue of tarkov? if so i really have to upgrade my ram then
any advice for now?
1400 might be a big issue
I have met a few people running 1gen amd aka 1000 series with this issue.
2600x is playable, 3000 preferably., your gonna want 8 gb more ram.
mhm, i plan to build a new rig anyways, i would really want to atleast decrease the stutters though
If you have your system and game on the hdd and not a ssd that may be another issue for freezes
its on ssd! (256gb, approx 120gb empty space too)
Hm, I would say it's that cpu.
But for sure get an upgrade on ram, your gonna need it
sorry had to go into another server, yeah it does sound like you were trying to do a couple things at once so the game bugged out on you. sorry to hear about that
thanks! like i said i plan to build a rig this summer anyway but thought there would be a temporary solution to this kind of freezes..
again, thanks for the advice!
so the launcher logged me out for no reason and now im not receiving any emails. using gmail btw
I agree with what Dakota Wolf said, your system seems to be a tad outdated and could use some upgrades when possible, try running it at lower settings if possible
is there any other way to get an authorization code?
As far as I know izansky, no. Just keep on trying
yeah im just so frustrated right now that it happened.
jfc, this is really kinda scandalous
none that I can think of, just keep trying. as said before their services are stretched MEGA THIN due to server issues and such eating away at their dev team
Their having issues with servers.
^When people are saying they aren't receiving emails, have y'all already downloaded the launcher? Cause after 6 days after payment, I haven't even got that download button,
it happens man, I died to a 9mm from at least 100m hitting the very tip of my head while using a Devtac Ronin helmet I picked up from a loot stash. The game is UNFORGIVING at times and makes you rage. best thing to do is step away for an hour or two to calm down
truee
good luck on future raids, I'm grinding out the stirrup quest and it's making me go mental
Sooo.. just loaded into a raid, was falling through the map for 2 minutes so I hard reset the game. Joined the raid and it said the raid was Completed/Aborted. Rip Val. GG EFT.
Hi, is it so that they have stopped allowing people to register accounts with hotmail domain anymore?
Is there an account bug where you can't hit lvl4 mechanic and ragman when you hit lvl40 and meet all the requirements? I also cannot start the quest decontamination service. Am I bugged?
yay emails are back to being fucked
i have a 2600x and 16gb of ram with a 970 (not so different from a 1050ti) but i have a gpu utilisation of about..30\40% never go at 99% like every other game. this is the problem i think, game cannot use our horse power and i dont know how to resolve it.
I need help i bought the game and im in the menu window where is wroten "Wait for payment to be received" for a long time
@strong hedge Please don't advertise twitch streams here
Hi, anyone before experienced pc crash/restart issue when installing hideout upgrade? Trying to install Medstation 3 and pc just restarts
I have that issue too i cant even buy the game
i didnt cheat or have any programs on my pc
Oh look moderators are alive in this server!
😂
I am unfortunately facing the same problem. My payment has been accepted and also booked but I still got the status Noting at pre-order. Opened a support ticket already and now trying my luck over discord.
Does anyone know how long this can take to see the purchased version of the game on my profile page? The transaction was done on the 4th of January.
so i updated the bios and now the launcher is not sending me the email authorization code. email servers are fine
Issue with BSG Services Rn. Just wait it out and have a support ticket open Via Email with BSG.
thanks, but my mail was send end of the last year. i wait. thx
okay, thank you that gives me hope 🙂
try sending another one i guess
did they booked already the money?
what payment method did you use? I used PayPal and this worked immediately.
Keep getting awaiting session start hang on loading into a raid, reconnected multiple times now and same thing every time. Waiting the full duration ends in a 'Server connection lost' error. This didn't start happening until today, and last time I played was before the new years event started.
edit- Turned my vpn off, loaded in, stood there for about 5 second before disconnected with the same 'Server connection lost' error.
same but they didnt booked the money
and you also did not get the mail from paypal I guess.
this is an awkward situation. but it looks like the transaction did not take place. So maybe you can repeat it! but as sad (awkward ) and I can understand if you do not want to repeat it as soon as they fixed the problem.
does the air filtering unit give like extra xp with the limit or is the limiting the same and you level faster?
buying it from a different site than the official one can also be unpleasant.- I found a lot inside the forum about this topic. But you still have PayPal customer protection! worth a try...
this support chat sucks tho... 0 support
yeah
This is community based support, if you want actual support read pins to see who to contact
bruh paypal has problems -_-
bit late of a response. Server issues as always is more than likely the cause of your issue. VPN just amplified it.
gotcha, turned it off and restarted game + launcher and gonna try to load again
Yeah i might try it through paypal soon idk though
I don't understand why they can't just push it to steam would be 1000x easier
probably lets them get updates + hotfixes + frameworks way easier
yo im trying to change my current email on the eft website, i sent them an email 1 day ago and they havent replied, does anyone know how to do this?
Hey guys, for the "Postman Pat" mission, where exactly is the letter located? I tried looting the scav, doesn't have it in him?
poopy servers
im looking to buy the edge of darkness edition, i already have the standard. how do i upgrade it without buying the game again?
Well, when it rains, it pours. Sorry to hear that but you will be able to get it soon i am sure of that.
yeah the problem is i did it on mmoga 1 time an on the offical site 2 times maybe 1 if i have luck
or 3 copyies 😋
is this support chat even working?
This is community support
oh okay
its about my email, lost my phone cant log in, now i cant retrieve my code for logging in
I am not getting email for my tarkov verification on launcher
I have already authorized my computer and verified code previously. However, now the launcher is asking code verification again and i still didnt get any codes
i have the account since april 2020, i forgot my PW. and last year i tried to lock in. But i can't, so i tried a reset but don't receive a mail from BSG.
On 2nd january in noticed that there was the vipe. so i tried new. without any result. on monday i heard about the problems with this mails and i tried it again. without any result. so i tried it here
Funny thing is, i get a code verification on the website for password reset. But launcher wont trigger email action
Same
any reply or info ?
@wary plinth Nope nothing
My friend cant login on website or launcher since the backend crash on wedensday. Wrong email or password it says but he did not change anything. Do not get the "reset password" emails either. Is there anyone in here that can help?
Just a minor question, not that i rly want to make another email just to register and buy a a game(since my hotmail is not able to be used now somehow), but how is the chance of getting to change to my email to my main email later on when issues are more "stable" is that something you normally can do? Anyone know ?
Watching lvndmark stream and his loading times are INSANE post game, I have a brand new computer and just started playing yesterday but after a game ends it takes like 2 minutes for me to get back into main menu vs the like 10 seconds for lvndmark. What accounts for this difference?
I ve been playing since 2017, i have a good computer and it still takes a minute to get back on lobby
I just don't get how he gets back to menu insanely fast
streamer benefits i guess ??
SSD?
What should I upgrade first in hideout?
Hey guys, I keep gettin "Server connection lost" mid games (most of the times like 1-2 minutes into a raid) probably in like 70% of my games.. Is it on me? Im seeing 0% packet loss on my end so Im not sure
I have an nvme ssd
I have m.2
Same
Hi everyone. Does anyone here know about a Fix for the error :403 ?
I uninstalled and reinstalled and worked.
my problem is that I can't even get to the downloads page on the website
there is a new glitch in the game. for some reason when i try to extract there is always some bitch ass pussy camping waiting for me. Mods please fix this glitch
Soerry i don't think I can help you with that bug, sounds nasty..... kinda sounds like me....
Just to let you know, code verification works now
Report the name please 
Idk how
is there a place to send cheating paths to devs or something like if I have video evidence of the intricacies off how popular forms of cheating are being done and to what extent how to I get that to someone who can work with it
or the raw files themselves
does anyone here know shit about pc's?
Have anyone been getting BSODs while playing tarkov? It's second time for me
how do you walk forward? this is an important question im in a game rn and cant move
press ALT and then try to walk
I’ve reached the requirements for my ragman to lvl up but he isn’t lvl 3, mechanic got to lvl 3 but he isn’t offering his lvl 3 trades
After refreshing the page on mechanic I got put back to lvl 2
any1 with kappa mind messaging me real quick
I got requirements for skier level 3 and its just stuck at level 2, if I purchase anything it puts it to level 3 but nothing changes and if I restart it goes back to level 2
every now and then I get server connection lost and then when I try to reconnect it says game completed or aborted
cuz u died
off brand pub g
?rge][lrtegyopjfdgr[]p;
Email verification on client still not working, anyone else?
@vivid briar and I keep getting kicked out when trying to join a scav game. Anyone know a fix?
4th time now
i had the same issue but a code just came through!!
I am unable to join any of the vcs
why did i get black listed from vc's? i havent got on in a while
I pause the same question
buddy trying to log into tarkov. at client window he needs to get a verification code but the code is not being sent? anyone else have this issue?
@rigid shoal my buddy is having the issue right now
33-35ms to the server in Frankfurt a. Main and ingame lags are about 60-90 seconds!!
Join the club it’s tarkov side
hey i just had a raid where im trying to get survivalist path cold blooded kills. i had tremors and got a headshot kill and it didnt count it. is the quest bugged with shotguns?
Is there something even more wrong with their fucking account database? For both accounts I have, it says both emails are not valid emails for accounts when I try resetting password on both
I have a quick question
So my friend Cheated in tarkov and i think thats not so good and he wanted to start playing again but Legit now.So he asked me if you are like hardware ID banned or something ????
@wary plover Must be with a broken limb now too
@vivid briar pretty stupid to say that here. And yes, once your banned you get a hardware ban. You;d need an entirely new PC or switch out the motherboard and shit which would cost hundreds. He got what he deserved
bro what the fuck, tarkov deleted my fucking account or something. the email is no longer found even though there have been no email change requests to my email
Ok thx
i did have a broken limb. 3 actually. both legs and an arm were broken
9 fucking days and no support response and now i have an even bigger issue. Love not being able to play the game i just spent $75 on
I feel you they have not responded to me either for my support ticket
I can't find anything to fix being stuck at xp screen after a raid
I have to wait like a minute or so every time
i love when my account exists but doesn't exist and I can't use it
and i know the password btw, just won't let me sign in in the first place
er....never seen that happen before
that's what im saying, i don't even have the problem that everyone else is having, but their support is just so bad it doesn't even matter
this happened to me literally 1 day after i spent $75 to upgrade to edge of darkness, so ima just try refunding through xsolla
What happens if I upgrade from Standard Edition to Left Behind, do I get to just inscrease my stash and receive the items or what?
best map for finding toolboxes?
@shrewd trench you receive the additional items and your stash is upgraded
the additional items come from system in a message
anyone else have decent fps but game still feels kinda choppy? i have around 90 fps but it looks like 40
Can anyone tell me why my in-game profile reset is not working? I put in the code and then launched the game and nothing changed
@quaint bronze there are memory leaks if you run the game for many hours, it'll get choppy after a while. Also your character has limited turning speed & your endurance + strength levels factor in the movement speed, so it might feel a little choppy due to those mechanics
ahh probs the memory leaks. thanks
The gun's on this game are Broken, Had an Exfil on and Slick Armour and some guy 1 taps me with PS ammo and i had a face shield on! Same again right now what a load of BS
Are servers playing up
i've met all requirements for therapist LL2, but it wont unlock, the 2 tab is there, but is empty
restart your game
go past level 13 i think pal
no he should be good
am ~1000 xp above lvl 13
hey at least you can play the game
am gonna try go into a raid and extracting right away
I'd rather have a really buggy tarkov than not being able to play it at all due to their shit database
hey i just bought the game and when i tried to download it it gives me a pop up with the connection is too slow
so im not the only one with account verification email problems??
was playing fine earlier and updated my computer and now i cant login
tons of people are having your problem, but im alone with my problem lol
lol it started downloading now but it stops sometimes and pops up saying the connection is too slow
anyone else have this problem? cant level up my vendors all of a sudden. when i buy something from therapist, she levels up but the level 3 tab dosent show any items and she gets reset when i restart my game
yeah plenty of people are having that problem
Anyone found a fix to the email verification. this is bs lmao.
i agree
theres no reason a 50 dollar game should be having issue with email verification
shit i got eod lol
like ik free games that can do it better and yeah like thats complete bs your spending so much on it for it to not even let you login
my email verification worked its just the install keeps failing to download
What is wrong with this game. I played patch 9, 10 and 11. Came back a few months ago and am back now. This game loads extremely slow. Its gotten so bad. I just lost my gear as it was 6mins loading in. alt+f4. re load took about 6 mins and then says "game completed or aborted".
Its borderline impossible to play now. When Labs first came out I would be running raids over and over. Now its 1 raid with 20 mins in between them.
I have the game on an SSD but it feels slower than a HDD. Its worst than when I originally had it on a Hard drive years ago.
apparently they go on holiday for like 2 weeks around christmas and don't work or some shit idek lol
this game is so shit right now
MY GAME JUST CRASHED AGAIN WTF. Seriously The devs need to focus on polishing shit, then rolling out updates. Ive not had a good experience on this game since patch 11.
nah this is bs they either gotta make this dogshit game cheaper or fix their shit with email verification
10-20 mins to get in a raid. 5-10 mins loading out or having to reload the game. repeat. its so terrible.
loading into a raid, game crashes. re load. loading into a raid. now its kicked me back to the menu. this is a great experience. seriously is this just me?
what quests are not needed to be done for Kappa ?
this is pathetic
sure
50 dollar game that doesnt even let you login fantastic
try changing your servers
nono its the game itself. not even the servers now.
it shouldnt take 5 mins to load to the menu after exiting a raid right?
140 dollar game for me and i cant even log in. Actually, my account doesn't even exist, but it does exist at the same time
its amazing. hope you get an email soon. that really is terrible.
@mint stream cheers for the help bruv, was a combination of like 3 things including hardware acc 😄
its fixed
this is such bs i literally bought this game yesterday and i cant even get into my account. they have a useless support team and clearly they cant make a verification system properly. i cant even change my email. if i have to buy the game again im going to be fuming this is so patheic costs so much for no reason.
Should I be getting more than 50-70 fps with a 2060 and ryzen 2600?
@raven crescent haha great, glad to hear it man. Now fix my ping spike issue 😔 hit me up if you ever need someone to game with
@vivid briar good luck getting a support response lol. Still waiting for mine on day 10
thats such bs
nah im going to send a email daily till my shit gets refunded or they let me change my email its a 50 dollar game that clearly they need some better developing.
@potent hinge 3600 and 2070s here and I get anywhere from about 70-100 so that seems about right
@vivid briar i came here cause of my email verification problem, are you getting the same issue? not getting email verification from the game launcher log in?
i can get a email if i login on the website but not the launcher
same here
ive had the damn game for 1 day. this is so pathetic.
thats a good sign at least, tech issues rather than the accounts being proper fucked.
I just reformated my pc and hardware email was working yesterday, had drive issues today so had to put in a code but yeah no email is coming through from launcher log ins
i can't even request a login or password change
we cant even change out emails.
Everytime I try to sell things on the market it GUI bugs out. Like the blinking of items and some items coming back to stash after putting it up on market. I restarted multiple times.
ffs still not fixed?
theyve had thos problem for years and have basically stolen money from people
Yep did it myself, no email.
i doubt its an email address issue if we're getting codes from website logins though.
@fickle hedge I mean it was working 12 hours ago after i formatted, so idk when it broke
hey any fix for traders not wanting to lv up with all requirements met??
the thing is its been a problem for 2 years now maybe more and they havent put the funding into trying to solve it yet they have a absurd prices point for the game
I do like when you finish a raid and you cant pres "next". very cool.
uhhhhh whats the ETA generally on hardware email verifications? Been waiting for this security code for a bit
hey idk if this the right place but theres a kid in interchange #8 calling people the n word and stuff his name is brain
your probably not even gonna get one bud dont get your hopes up.
@west sluice issues atm, no one seems to be getting them right now
noooooo
lmao i JUST upgraded my CPU and it's like "WHO DIS"
yeah same sorta thing here
so how do you heal from therapist if you cant press next and have to restart the game? Supposed to get a free heal up to level 5 or whatever it is.
you cant if you cant press next
yo i got mine finally. opened a support ticket. reinstalled launcher added no-reply as a trusted sender in my email and ran launcher as admin and it finally came through
would anyone be willing to help me with a quest? I've failed it 6 times now and its getting frustrating
wtf? lmao your security code?
yeah i did some reading on the forums and shit and tried a bit of everything so something worked lol
anyone know if they fixed bosses not spawning in offline raids?
People really have cheats for this game? what gives dude
theres so many interchang hackers
i legit just had somebody pushing a teamate , kill him. he had no idea where i was cause i never made a sound , peeked out scoped in and he literally snaps and kills me before i could ADS
yeah interchange has a crap ton of hackers
anyone that was having issues logging into launcher try again
i was able to get in aswell as boogi got in his account
@vivid briar @west sluice hey guys, I just tried again and got the code, looks like its fixed
i m not receiving verification email , somehow my launcher log me out and i m not receiving the email
hey can anyone help right now?
anyone else have issues with scavs not spawning in offline mode? It's so very frustrating
I have an r9 280 do you think I can run the game on 60 fps?
bsg launcher is so bad
Anyone else having issues with loading loot? Even with a ssd it seems to not work well. It use to work fast but now it seems to just take forever to load loot
don't understand why it downloads at such a slow rate
@sharp ibex YES! Im playing on a brand new SSD and loot takes FOREVER to load, just make sure to grab some popcorn before you hop in a match
I'm just pissed. I reinstalled my entire computer, buuuuuuuuut... It still takes me 5 minutes to get out of a raid.
Yea apparently lmao glad I’m not the only one. Thought my computer was finally taking a shit or something lol
65 download speed and 30 upload speed and the game is downloading at 350kb
I downloaded that game around 10mb a second and I normally get like 30-50
i'm in aus and there's not a region down here and i accidentally chose american
so its kinda my fault
i downloaded it at 160 mb and then ot dropped to 20
anyone having isues where they don't get authentication emails when trying to log into the launcher?
i can't change the download region manually right?
@quaint tide i am
@vivid briar it's annoying af, it was fine before windows updated
yea i cant log in now and i dont know what to do
asd
@quaint tide yes it is a known issue right now. They have enabled a 1 time email change if you have something other than Gmail. Or you can contact support Support@Battlestategames.com
it wont let me change my email
@rare quarry I have gmail and still don't get them 😦
mine was doing the same
do i have to pay to change to europe region?
haven't changed it before
bruh that was from a year ago and doesnt help at all because, i've never changed my email before and they say nothing about it on there
i can't change my email too
OMG I just fixed it
HOWW
Be sure to allow BsgLauncher through both the public and private firewall ( go to Windows Defender and Fire wall > Allow an app or feature through Windows Defender Firewall > Change settings (top right) > Scroll down to BsgLauncher and ensure both private and public are ticked.)
Allow it at a exception in the virus scan protection in the windows Virus and Threat protection ( go to Virus and threat protection > manage settings (under Virus and threat protection settings) > scroll down to exclusions > click add or remove exclusions > Add an Exclusion > File > then find BsgLauncher and allow it through)
My authentication email came in right away after doing that and trying to log in again. Looks like Windows 10 defender was blocking the launcher from communicating with the internet
do you allow the file that its in or .exe?
the .exe
C:\Battlestate Games\BsgLauncher\bsglauncher.exe
😄 I can't believe something so simple worked
ik bro u are actually a lifesaver
Can we pin this fix somehow? @rare quarry
yes please do mods
damn really have to wait 4 hours for 5gb😭
It's not a problem with EFT or the launcher per say, it's a block Windows defender has imposed on the .exe file
how windows defender block the launcher from sending verification cus that is the problem
It's not letting it go out to the internet in some fashion. This fix works though.
Be sure to allow BsgLauncher through both the public and private firewall ( go to Windows Defender and Fire wall > Allow an app or feature through Windows Defender Firewall > Change settings (top right) > Scroll down to BsgLauncher and ensure both private and public are ticked.)
Allow it at a exception in the virus scan protection in the windows Virus and Threat protection ( go to Virus and threat protection > manage settings (under Virus and threat protection settings) > scroll down to exclusions > click add or remove exclusions > Add an Exclusion > File > then find BsgLauncher and allow it through)
My authentication email came in right away after doing that and trying to log in again. Looks like Windows 10 defender was blocking the launcher from communicating with the internet
Post the fix on the thread
glad you guys fixed your problem, fix mine now LOL
i did both nothing no email
I just posted it on the thread, @placid oyster can you PM me separately?
@muted horizon what issue are you having?
Yea it stopped working after it said the verification was wrong im so confused lmao
@vivid briar is it not working for you again?
@quaint tide i can't dm u in discord
thanks buddy just got mine.
@quaint tide Yea So i think i waited to long to put the code in and i tried it again didnt work
@vivid briar give it a little time, I think there is a time out
yea i think so too
@quaint tide one that definitely can't be fixed except by bsg themselves, but it's been 9 days and no response
my account exists, but doesn't exist at the same time. I can't change password, I can't log-in
did you type in that password for pw reset or did it autofill?
Oops I mean did type in that EMAIL*
yeah i typed it lol, trust me there is no fix for this shit
one day i can play, the next day I can't play and no response for 9 days
try this, open the launcher and try to log in with your EFT username (not your email)
I had this work for me in the past
already tried
it's been 9 days, i've tried everything. i can literally only try signing in once a day now
Damn that sounds rough AF 😦
I wondering if you account is blocked for some reason or another, but yeah of course BSG would be the ones to help
@quaint tide yea not working again rip
Hey guys I was wondering if anyone could help me out on a problem I've been having with the game if possible. So while I'm loading into runs it takes a solid 10 minutes when originally it would take 3 minutes tops and as soon as I load in I get an almost instant"server disconnect" notification. The entire time my FPS is at a solid 5 while the first day I played it would average 60-80 FPS on High settings. Whatever is happening is making the game totally unplayable and as of talking with a friend of mine it does not seem to be a problem with him. I've tried uninstalling both the launcher and the game and reinstalling and it didn't fix it at all.
What region are you in? And do you have the correct sever selected for your region?
US New York and yes I made sure of that.
@autumn summit check your windows defender exclusions and make sure the bsglauncher.exe is in there for the firewall and windows defender
I found the same thing was happening to me with disconnects, idk about the fps though that's odd
Will do, thanks!
Steps -
Be sure to allow BsgLauncher.exe through both the public and private firewall ( go to Windows Defender and Fire wall > Allow an app or feature through Windows Defender Firewall > Change settings (top right) > Scroll down to BsgLauncher.exe and ensure both private and public are ticked.)
Allow it at a exception in the virus scan protection in the windows Virus and Threat protection ( go to Virus and threat protection > manage settings (under Virus and threat protection settings) > scroll down to exclusions > click add or remove exclusions > Add an Exclusion > File > then find BsgLauncher.exe and allow it through)
if you wanna pm me personally I can probably assist with the FPS
much more troubleshooting is needed, I work in IT btw
is the game glitched>
I'm going to try and fix this loading problem first and then see if that resolves the FPS issue but if it doesn't I will definitely take you up on that offer, thank you.
fixed it
how do i move the game directory
I got locked out of my account for an hour even after entering the right password,
Can anyone unlock the account?
@oblique lichen can you post the error you're getting?
@pure parcel you'll need to do reset password from the website more than likely
@oblique lichen probably yeah that's advised in a lot of cases
I've done that and successfully reset it, but it said "too many attempts"
does it have a time-out? you might need to wait an hour or so
it has a timeout, its just really inconvenient
@magic folio check your windows defender firewall I've found issues ranging from disconnects, high ping, log in errors, all related to invalid or missing firewall rules. I posted about windows defender/firewall with those steps
Be sure to allow BsgLauncher.exe through both the public and private firewall ( go to Windows Defender and Fire wall > Allow an app or feature through Windows Defender Firewall > Change settings (top right) > Scroll down to BsgLauncher.exe and ensure both private and public are ticked.)
Allow it at a exception in the virus scan protection in the windows Virus and Threat protection ( go to Virus and threat protection > manage settings (under Virus and threat protection settings) > scroll down to exclusions > click add or remove exclusions > Add an Exclusion > File > then find BsgLauncher.exe and allow it through)
Looks like you've got Avast ONE free taking over your firewall
Is there anyone who can help me with trying to figure out how what specs will have what FPS with what settings?
@magic folio ok you'll want to make sure the battlestate launcher is checked for private AND public also add the battlestatelauncher.exe to the Windows Defender AV exclusions
@cinder stone you can message me personally if you want
@brazen plinth
How can i make the game use more cpu power then ram
can I get some help from an admin real quick?
So I haven't gotten answers the last 2 times I've asked but what's with all the connection issues since the wipe? I've been getting disconnected for packet loss and low connection quality left and right since the wipe, and it definitely isn't my internet. Do I need to reinstall my game or something?
yo how do u report someone
@quaint tide i've tried it but nothing has worked. thanks though
@magic folio where about are you in the world? EFT content delivery servers for downloads are in Luxembourg so you might be far away from that location
@foggy steppe pm me personally I think I can help
when i first start off tarkov should i sell everything including the gift items from the christmas bundle? (excluding docs case and ammo box)
I guess I with many others are waiting 4 - 5 days for the email verification 😢
A real big loss for EFT not having support for us in need at times like these.
@quaint tide i live in Melbourne but this shouldn't matter
i have tried the vpn method but it only give 300 more kb and i don't own a vpn myself
why does my found in raid items go not found in raid after i extract
Hey I'm having an issue with my email verification as well
I'm trying to log into my account, just did a windows update and some drivers and a firmware update as well, now I'm stuck on the email verification page as well as hardware verification. it's been like this for hours on end.
running into the same issues, how did you fix it?
CHEATED
anyone wanna give me AP-20 and i can give you M995 or whatever rounds?
@frigid parcel this fix has worked for several people already.
Give it a shot -
Be sure to allow BsgLauncher.exe through both the public and private firewall ( go to Windows Defender and Fire wall > Allow an app or feature through Windows Defender Firewall > Change settings (top right) > Scroll down to BsgLauncher.exe and ensure both private and public are ticked.)
Allow it at a exception in the virus scan protection in the windows Virus and Threat protection ( go to Virus and threat protection > manage settings (under Virus and threat protection settings) > scroll down to exclusions > click add or remove exclusions > Add an Exclusion > File > then find BsgLauncher.exe and allow it through)
i shall try
It worked for myself as well
It's got to do with Windows defender blocking internet access to the launcher
anyone have any suggestions other than restarting, entering a raid, or selling more things. cause ive tried everything and my skier still isnt leveling
Hey all, I think I've fufilled all my conditions to level Prapor but no matter what I do (buy/sell items, do a raid, restart the game) he still remains level 1. Any idea what's going on?
i literally just posted the same thing lmao, i really dont know what to do about this bug but its one of the biggest in a while
Yea, I've been stuck on this for the past 1-2 hours and even shot off an email support ticket
@quaint tide omg it worked tysm
No problem, I'll send the tech support invoice to BSG
idk why they haven't figured this out yet its so simple and not a problem with the game or launcher. It's Windows
@charred meteor Ok weirdest thing just happened, it just "fixed" itself just now. Prapor stocked him with Loyalty 2 items, but I had to sell him one bullet to show the Loyalty 2 filter tab.
anyone suffering Server desconnections?
I'm open to donations 😄 lol
Im getting this
Axor try my fix I just posted, it'll correct a host of issues as of recently
Windows defender isn't playing nice with the game or launcher
yeah the "Allow it at a exception in the virus scan protection in the windows Virus and Threat protection" was my issue apparently
@vagrant depot Give it a shot - (this will basically be spam soon enough lol)
Be sure to allow BsgLauncher.exe through both the public and private firewall ( go to Windows Defender and Fire wall > Allow an app or feature through Windows Defender Firewall > Change settings (top right) > Scroll down to BsgLauncher.exe and ensure both private and public are ticked.)
Allow it at a exception in the virus scan protection in the windows Virus and Threat protection ( go to Virus and threat protection > manage settings (under Virus and threat protection settings) > scroll down to exclusions > click add or remove exclusions > Add an Exclusion > File > then find BsgLauncher.exe and allow it through)
i did that with skier but when the tab popped up it was empty and when i reloaded the page it disappeared again
Yea I had the exact same symptoms as you were describing, the issue lasted for 2-3 hours for me. Right when I uploaded that picture, it just fixed itself without doing anything special.
I guess im the only one not having luck. Did all that, and still no email.
Are you running any other AV?
AV?
Anti virus
Oh anti virus, nope just normal defender
can you screenshot your firewall rules and exclusions?
I found this fix worked for 12+ people so far
my skier keeps resetting to level 3. i can sell something random and he levels to 4, but i dont see the level 4 items. after a refesh he goes back to level 3. is this a bug? did i miss a quest?
Did you add it in Windows Defender virus/threat protection exclusions too?
Indeed
hmm try rebooting once if you didn't already and test again
Will me my 3rd restart
Nothing still
All I did was literally update my BIOS, and was able to send emails every time after that. Now its decided to not do anything.
hmm one more thing I heard someone did
try to put your EFT username (not your email address) in the launcher login
Already did that before
Thanks
Did that work for you Axor?
When I am at this screen I can't press next and I have to wait like 30sec-1min till I can move to the next page anyone knows a fix to that?
Just found a fix. All thats needing to be done, if going to the EFT website and click install
It'll get you to download the launcher, and proceed with all that. Once up, it'll do its usual email verification and it'll send it through. And make sure you have the no-reply email whitelisted so you can receive the email in junk or main.
So, I killed a scav and then ran up to loot him and I died instantly? Buddy confirmed no explosion or anything and I just dropped LOL
What if I don't even get a download button after 6 days of confirmed payment? No helpful responses on support's side
@fickle hedge nice! I'll keep that fix in mind
@cunning topaz a lot of my friends were having the same issue. they all had some sort of AMD soft/hardware on their pc. idk if it had anything to do with that problem but yeah.
Did they find a way to fix it?
Hello, I bought tarkov about a year ago but couldnt run it too well. I bough some new parts for my pc and heard about the wipe and wanted to reinstall the game, however when I tried to login to download the launcher, it said I had the wrong username/passcode. I tried to reset the password and it says my email is not in the system. I have the recipts for the purchase if that is worth anything. Any help is greatly appreciated!
no idea. all i know from my mates is that if you press next it kind've queues or something so you dont have to keep pushing it, kinda like as if it were laggy. Also; have you had problems with not recieving invites from other players, or if you inv them to your group not being able to see them in it?
F for the first thing but for the invites no it works for me
ahkay welp idk but good luck, yea mate
Ye same to you
Hey guys, so i bought tarkov a few days ago, and i keep receiving errors when trying to download the game. i've installed the launcher but it won't let me download the game. I keep receiving errors such as: Battlestategames\EFT\lock is being used by another application. Or Error 403: Forbidden.
i've tried lot's of fixes on the internet but none of them have worked for me 😦
anyone else on aus servers experiancing shit connection
when does christmas tree leave????????
be great if these dumbfucking devs learned how to make spawn points
fucking die 25 seconds into the raid because these cunts dont know how to make spawns
In most cases moving quickly from your spawn will increase your chance of survival.
@sour ravine even sprinting away is the same fate
custom 9 times in a row and switched 3 diff fuckin servers and non of that worked either
Customs post wipe is THE most played map
Beginner chat is blowing up
Customs is being stampeded
does anyone know how to change the email to my account?
HELP It's been like this for a year now and I couldn't fix it. I have reinstalled the game, ran it through Administration and even moved it to a new Hard drive and still nothing works.
I can't get past the new hardware screen, it says it has sent an email with a code, but nothing has turned up. I even changed my password and got google authenticator working, tried a second time but still no email code. Can't play. Is it a known problem currently? I scraped the twitter but it's full of useless info.
getting emails from no-reply@escapefromtarkov.com just fine, it's added to the safe senders list. So they must not be sending out the emails at all.
Same
@shrewd pewter must be their side then. No tarkov today for us then!
what happens to my acc when my 7 day trial expires? will i be able to play where i left or start over when i buy it?
Try this -
Be sure to allow BsgLauncher.exe through both the public and private firewall ( go to Windows Defender and Fire wall > Allow an app or feature through Windows Defender Firewall > Change settings (top right) > Scroll down to BsgLauncher.exe and ensure both private and public are ticked.)
Allow it at a exception in the virus scan protection in the windows Virus and Threat protection ( go to Virus and threat protection > manage settings (under Virus and threat protection settings) > scroll down to exclusions > click add or remove exclusions > Add an Exclusion > File > then find BsgLauncher.exe and allow it through)
what is this for
My skier is bugged at level 2. I have all of the requirements to have him at tier 3.
If i sell him 1 item he will go to level 3, but he has no items available for sale. I have restarted app multiple times, and he resets to level 2.
Um so I have a problem where my Prapor is not going to rank 4 as well
Same issue here Pyro but with rank 4 Prapor
this is stuck? is there a problem with the servers?
I have the download speed stuck at 1 megabyte, I have tried everything but nothing
Ragmand and Mechanic not going level 4 either.
@quaint tide @shrewd pewter it's ok I tried sending the code, 3rd time lucky and the email was sent straight away. Resolved.
broken traders
To get my Profile link form battlestate games website do i just hit the profile button then copy the URL
I've cleared cache, verified file integrity, run multiple games, bought and sold items to skier, and reinstalled the game. Nothing had worked. The game is broken, and this will prevent me from progressing until it is fixed.
Hi guys,
I have new issues with the brand new wipe that doesn't allow me to press "next" when i end up a raid, i have to alt+f4 then relaunch the game,
the "next button" is available on my screen but nothing happen with i press it. Any help would be appreciated.
That happens to everyone and there is no fix.
i am the only one in all my contact to have this, im quite bored about it
how long does it normally take to get a response from support
anyone had an issuee with traders not unlocking despite meeting all the criteria? i dont have jagaer level two stuff despite being having everything required?
Is there anywhere where you can buy trail codes? Got a friend that curious about the game so wanted to give him a trail code so he could try the game out before buying it.
just reading back an it looks like a few of us are having the same issue with traders 😦 any fixes yet?
Hello guys, EVERY time i press Update it instantly stops, i tried reinstalling launcher, restarting computer, updating drivers nothing works. Please help me
Woods seems to make me crash, it gets to the point where it just freezes my screen for a moment and it gets stuck there. I can hear my character walking, but screen is frozen.
Hello, I wanted to ask if anyone of you know fix for my problem. I upgraded my edition of game and recived difference in editions in loot everything but secure container. Is there any fix? Cant find anything online and dont want to reset my acc.
i have a little problem where i am done loading and the game freezes for a momen and then i get a unity crash pop-up.
Seems like my issue is being caused by the anti aliasing thing, i turned it off this raid when i restarted and its not making me crash, i had it at TAA
@gleaming hamlet same shit, somebody help please
if someone can help with this, dm me pls
yo think anyone could maybe help me get 2 parts for the gunsmith part 7 quest? 2 barter trades from mechanic lvl 2. fully willing to pay all the rubles for the barters and then some
I cant use my keybing to fold my weapons. Ive tried everythign what can cause this? i have tried to take off other attachements in every single combination possible. I can only fold using the right click menu
what servers are you
NA
when i finish this interchange i can, what parts is it
any admins on?
I can't enter a raid it gets stuck on matching
Servers are loaded
I haven't received any emails from this, however if I reset my password I get an email instantly. Can anyone help?
Common problem for most people, idk if there is a fix
anyone know why my flea market prices are all locked
https://youtu.be/PDIkxna7iVI
So my docs case with all my shoreline keys disappeared, what am I supposed to do now 🙃
what recently?
yes everyday
Now it works, all I did was delete random emails and try again.
Why does my game crash sometime
Like it freezes up while loading and if I tab out it all go black
My friend bought the game on january 1st, got email verification but never got the email for game code, i know some other people have this problem and wanted to know if anyone had a fix?
Hi everyone, has anyone found a fix for the stutters in game since 12.9?
i also have that. I don't know since 12.9 i've only had stutters and crashes. game feels so poorly optimized.
hey im trying to login through the launcher and it keeps asking me for a code, i check my email in every folder and i cant find a code to put in the launcher
If u read on the side they will be available in seconds.
EMAN#4565 , Put up a fake ad loaded in, player than killed me and two others by putting us on high ping servers so we disconnect while he had a VPN
Why does the game do this to me when my internet is (sometimes) laggy?
it bugs my game and happens 2-3 times a day (i de-sync 2-5 times a raid), and unfortunately BSG never cares about these issues
reset account
