#community-support

1 messages · Page 694 of 1

austere crane
raven imp
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Guessing their system is boinked.

pseudo cedar
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Nah its fine. i figured it out. I had a bullet in the gun so it made it heavier by .01 percent which was .1 percent above the weight

silent kayak
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@raven imp guess we cant play then 🙄

raven imp
vivid briar
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yeah its been about 40 min so hopefully it goes through

raven imp
vivid briar
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got kicked 3 times in 1 raid cuz packet loss. Fun YEP

silent kayak
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at least you can play

vivid briar
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never had this before the update

somber ibex
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when i try and install the game it gives me an error that download size checksum doesnt match how do i fix it

rose pulsar
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at long last, the sacred code has been granted to me

vivid briar
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What email @rose pulsar

rose pulsar
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gmail

vivid briar
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Awh

cerulean wadi
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When will my precious Christmas tree vanish

quasi phoenix
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Why is the EFT site rejecting 2 of my credit cards 😦

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I just want to upgrade to EoD

worldly crescent
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SIGH I updated my UEFI and had to authorize my account again, do you think the verification email is delivered? Nope.

void frost
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I've been getting drops on Twitch, but I have nothing in my mail from Prapor for any of the drops - does anyone have a fix for this?

past fiber
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any mods in here than can help with a dude not leaving our vc when asked politely?

elfin vessel
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the mods here dont care about anyone lol as long as you paid for the game thats as far as they care

alpine trout
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Hey there! If i upgrade my tarkov account, will i lose everything on my current account?

vivid briar
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Probably not

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It would just expand your stash and possibly give you more

elfin vessel
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except people have been having that super fun issue where when they upgrade it doesnt upgrade then trying to get ahold of support is impossible

elfin sorrel
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Is this chat used for in game support too?

frank plank
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"Awaiting session start" for over 3 minutes

elfin sorrel
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@alpine trout You dont lose your stuff no, I upgraded my account mid wipe, last wipe, and I kept everything

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Can anybody confirm that the bit coin farm was nerfed on production times? I have 25 GC's and it shows a production time of over 10 hours per BC. It use to be 8 with 25 GC

alpine trout
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okey thanks

timid tundra
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Backend error Anyone else???

tender holly
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Hello Support. Can anyone help me with not receiving email login verification?

summer hamlet
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Hello can some1 help me and my friend he wants to buy the game but if he tries to register the email sections gives this msg The email address on this domain cannot be registered.

north seal
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Anyone else just Matching for ever?

wooden knot
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Hey, is anyone else having issues receiving Device ID code emails???

topaz valley
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My game keeps crashing when it's loading into a raid. It's like this for like 2 weeks. Pls help

carmine shadow
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Servers died again?

north seal
carmine shadow
summer hamlet
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he tried that already gmail and outlook

quiet plover
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Is there any way I can reset my account if I lost my secure container?

vital forum
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i have a game files integrity compromised problem i have uninstalled and reinstalled it didn't work

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plz help

serene patrol
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if i upgrade to EOD do i have to start over?

vivid briar
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no

civic spruce
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Can someone DM me when I can buy the game?

supple sun
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any1 else having issues with verification emails? not receiving those atm and cant play

bitter otter
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having the same problem

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logged into my account on chrome and got the code

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but not when i try log into the launcher

supple sun
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yeah thats my issue

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unluck, will open a support ticket

acoustic shadow
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well yesterday i broke my mouse wheel

vital forum
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f

bitter otter
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rip

acoustic shadow
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and i cant examine items

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how do i change the keybiding for examine items, because i cant find it

bitter otter
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should just be under bindings in settingfs

acoustic shadow
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sure?

bitter otter
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pretty sure

acoustic shadow
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i check each one and nope

verbal pulsar
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I cant login, cuz im not getting the verification emails

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anyone know whats up with that

mighty dirge
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same ^

vital forum
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my lancher says game integrity compromised

mighty dirge
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launcher is asking to verify but not sending the codes

verbal pulsar
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I havent even got to install the launcher yet, im trying to login on the website

tall vector
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Can anyone help me recover my tarkov account
my email got hacked
it didnt sign me out of the website
but who ever hacked it closed my support ticket

supple sun
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can you still acess your email?ç

tall vector
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No

vivid briar
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anyone know if server is bad rn?
getting 1000+ ping and it isnt my internet

supple sun
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then contacting support from another email may work

tall vector
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Is there a way to contact them here?

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If not ill make another EFT account to contact support on there

supple sun
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no idea

desert crypt
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This Xsolla verifying wants to make me kms

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its so annoyingi it never sends me the payment

echo star
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where can i report people?

west echo
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my bud(Dead) and I just got tk'd by 3 guys on here

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Meep, john the rocket, and the symbol guy

neat sigil
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My game is running fine in offline mode (both with AI off and AI on). When I go to play online, my performance states that it is basically the same as offline mode through my FPS tracker, yet... the game stutters and is unplayable. Here is a photo of my stats while in online mode:

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Judging by this, shouldn't my game be running fine?

merry moon
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looks like your gpu is struggling and rendering extra players can slow that down.

neat sigil
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But the FPS stays at 60 to 80.

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If the GPU were struggling, wouldn't it just be low FPS in general?

merry moon
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yes but it can also stutter

neat sigil
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I'm on a 1650 Super. Online videos showcasing the GPU running the game don't have the same issue.

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If anything, I thought my 8GB of slow RAM or bad CPU would be the bottleneck, but they seem to be doing fine according to the stats.

west echo
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yeah, get more ram

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atleast 16gb

desert crypt
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i wish i could give you my old 16 gbs but i dont think i can

neat sigil
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Just send your RAM to my email and I'll download it.

supple sun
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for me it usually uses around 12gb of ram

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so probably that, even tho i can't understand how offline mode uses less resources tbh

neat sigil
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Yeah, but it was only using 6 to 7 GB of RAM in the whole time.

west echo
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because that all you have available

neat sigil
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Oh. Performance trackers like Afterburner can't display what the game is trying to use?

supple sun
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you system will use some, you wont get the whole 8 gigs in a game

lost scaffold
supple sun
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thats nasty as fuck

desert crypt
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mad cuz bad @lost scaffold

lost scaffold
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though yeah not sure if that is normal given that I shot him twice in the head obviously the rest were not kill shots since nothing hit the chest as he ran enough times

desert crypt
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cant hit standing still headshots bad /s

neat sigil
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So, the system is showing that RAM is smooth but under the hood the game is actually requiring like 12GB or more from it?

lost scaffold
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16GB is standard/minimum

neat sigil
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That's odd that online mode would need that huge of a jump in RAM from offline mode.

desert crypt
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128GB is standard/minimum

urban mauve
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where do you report people in game?

neat sigil
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I understand some, but not the amount that goes from perfectly playable to a stuttery mess.

lost scaffold
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there is a report option right after the kill screen

urban mauve
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other than that lol

lost scaffold
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not sure apart from that

neat sigil
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If I boosted my RAM to 16GB... should it be good? Or does that GPU scatter on the graph indicate that it'd still run poorly?

desert crypt
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you will notice a difference

urban mauve
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me and my buddy have got clips

lost scaffold
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no use I would say since there doesn't look to be any improvements clips or otherwise even after a report is submitted

desert crypt
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I just upgraded from 16 gb 2400 to 16 gb 3200 and i can feel a difference

lost scaffold
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if you got killed by a hacker you honestly will get no help from BSG and the hacker will likely run freely

urban mauve
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sickkkk

desert crypt
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what is the anti cheat called

neat sigil
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Was the 2400 16GB very playable, though?

lost scaffold
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labs has had issues for months with speedhackers with zero fix from BSG so honestly the best you can do is show those clips to others to convince them to not buy the game atm

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following it up officially won't make a difference since BSG has zero care

desert crypt
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Yes, it could play every game. but if the game i was playing was "ram" heavy I had to close my tabs and close discord for it to run better

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I close discord anyways if im not talking to anyone anways because it uses 10% cpu for me

neat sigil
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Ah, I usually run Discord only when gaming.

desert crypt
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When im playing a game i normally watch task manager and see what is using my cpu

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and i turn it off/close if it using above 5-10% cpu

neat sigil
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What did you mean about wishing you could give me the old RAM, but not sure if you can? Just wondering.

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I was thinking of getting some RAM, but was trying to hold off until I can justify spending for 32GB (just to future proof, haha).

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@desert crypt

torn phoenix
fresh valve
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Do you have to play as PMC to complete Introduction? I couldn't find the encypted message as a Scav

lost scaffold
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@fresh valve yes you need to be a PMC

fresh valve
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thank you thanks

lost scaffold
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^^

desert crypt
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@neat sigil I dont think i can ship anything atm, I think computer ram prices are WAY up rn tho

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like the ram i got for 75 dollar says its now 100 dollars

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I dont know how accurate it is tho

neat sigil
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Yeah, that's why I'm so hesitant to upgrade things right now. Everything is way overpriced.

desert crypt
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If you do buy ram i reccomend Corsair Vengeance LPX but they dont look very good

neat sigil
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I just want to play things like Tarkov and Hunt. But seems like it's so hard to get parts for reasonable prices.

desert crypt
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like everything is out of stock rn

neat sigil
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Yeah, I was looking into that. But they were out of stock last I looked. I'll look again.

desert crypt
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because of christmas im assuming or because of the new graphics cards that are still sold out

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like 3 months ago they were on sale so in a couple months im sure they will be 70-50 for 16 gbs

high coyote
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is anybody else having issues with authorizing their hardware with email verification?

bold acorn
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I am

neat sigil
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Yeah, the black version is sold out right now.

desert crypt
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yeah they are normally always in stock

high coyote
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The post on the forum said to change my email, but its grayed out in my settings so idk what to do lol

neat sigil
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A very bright red is available, though... haha.

desert crypt
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wait whaaat

bold acorn
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I'm just not getting the email for the code

desert crypt
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why is 2133mhz 100 dollars bruh is something wrong with amazon or are they actualy that price

high coyote
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Yeah, same. I'm getting emails saying "login attempted on new hardware" but no code so i can't verify

halcyon reef
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yeah I havent been getting my verification emails either so I cant log in

desert crypt
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or are resellers over pricing it becuase they are out of stock

neat sigil
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Looks like it's Factory map for me for some months. lol

little cosmos
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hey i need an opinion

desert crypt
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check task manager if u havent already and shut down stuff using stuff lol

high coyote
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there's a pinned message talking about the authentication

sudden talon
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Which channel do I ask for quest help? I'm trying to do gunsmith part 2 but it isn't working.

little cosmos
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someone hacked into my account and sold everything on my account so i need to wipe my account but i cant till the 14th think bsg would help with that?

neat sigil
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Yeah, everything is shut down except the game when I tested. It will just need an upgrade. I'm ready to build from scratch. I've been rigging up this pre-built Dell for too long.

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And Googling that right now... I think this Dell caps memory to 2133 Mhz

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Definitely need to start from scratch when I can.

glacial flume
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anyone know why VMware workstation pro isn't allowed to run while tarkov is running?

halcyon reef
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so people who can get email verification just have to wait till they fix it? because thats what im reading it looks like

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@glacial flume probably because people use vm's to run cheats undetected

desert crypt
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@neat sigil neweggs prices are a little cheaper

glacial flume
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@halcyon reef hmm kk, makes sense I guess. Also have a business aspect to it lol

slate lava
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im not sure if this applies here

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But im trying to get a confirmation code and it wont send to my actual email?

high coyote
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Basically. There's a reddit thread, and BSG basically is saying to change your email and hope it works. But it takes like 5 days for them to change your email

steep warren
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Server broke, don't worry, nothing you can do, no your keycards, LedX and other loot will not be reimbursed.

torn phoenix
slate lava
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ah

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i just joined

nova stirrup
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check spam

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servers kinda ass around this time

slate lava
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aint there

high coyote
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They should just disable the 2fa hardware id for now

slate lava
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i DO have gmail as well so that might connect to the problem?

sick badger
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its awesome battle eye force clsoes the game because i have wowx64 running in the background... didnt realize the world of warcraft was something to be flagged by BE lmao

teal root
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Anyone else having errors moving stash stuff around? Friend and I just got out of a raid with some nice loot and he crashed because of the errors. I got them too, with items blinking, but luckily I didn't crash.

formal summit
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i had a similar issue just now i tried to sell to ragman then it bugged out and i tried to move the item in my stash and my game crashed but i closed the launcher and game and it seems to be working fine so far @teal root

steep warren
vast lava
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don't tell me their servers are down or sum thing

merry moon
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So i just got the game after having email issues and it keeps crashing...

high coyote
formal summit
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my servers are fine. I have all of the usa servers selected

small grail
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oh on not my ledx

vivid briar
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tarkie workie

halcyon reef
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@high coyote I LOVE YOU

chilly frost
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I woke up today to find the option to change email in my profile

vivid briar
teal root
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lol when you report the bug but the bug is reporting the bug

buoyant crow
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aye, i need an admin, got a tk issue

lusty helm
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Hello, I've been waiting for a week now for the verification code by email to connect to my account... I may have contacted the support team but no answer...

Someone has already had the problem ?

vivid briar
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@viral pewter

cobalt parcel
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i cant login cause im not getting my verification code

lusty helm
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same for me ^^

muted horizon
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So how long does support take to reply? Like jesus I can't even play their game and I just spent 75 bucks

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I've reset my password 10 times and it's continuing to say the email/password is incorrect

vivid briar
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why does it take so long for my payment submission to go through

cobalt parcel
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@lusty helm try now i just got my code right now after an hour of trying

lusty helm
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I keep trying for a week 😦

vivid briar
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We’re you not able to do it before ? We’re you having the problem a of where you couldn’t login? @chilly frost

white saffron
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I'm not a mod 😂 haha

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you're supposed to use the discord moderator chat to report stuff anyway

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and you'll need evidence otherwise you're SOL

civic viper
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My game is constantly stuttering and crashing, this all started happening out of no where, it used to run fine then boom fucked almost every run, I am on the lowest graphics settings, its making the game unplayable

white saffron
civic viper
white saffron
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what're your specs?

plush crow
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hey i am trying to download the game and its says everytime that there is an Error checking the installed game version. (Error 302)

white saffron
plush crow
lapis sun
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hey, Im trying to log in but im not getting any email with code

honest dust
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sorry for late respond , its completed and i'm currently lvl 37 but still cant do that quest

drifting willow
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hey i was on the tarkov website cuz i wanted to buy the game for a friend and on my edition it said upgrade to europe version. 2 things 1 what does that mean? all it told me was i would get different stuff in my stash and second if i say yes to the different stuff is my account wiped and i lose everything that i have rn?

vivid briar
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why am i not receiving emails from bsg launcher to login but i am from their website???

lapis sun
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same

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Bro this game so broken i cant even play it

serene patrol
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so im missing both of these from the EOD upgrade 500 000 roubles
Expeditionary fuel tank

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what is my next step.

chilly frost
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Yes i could not login for a week . I was on mail.com. i opened a support ticket explaining i wanted to change email, uploaded proof of purchase. Supplied old email and also one i wanted it switched to. I logged in this morning to a big red banner on profile saying my current email does not work. And change email was highlighted green so i switched to gmail.com

desert crypt
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"Your payment is undergoing additional security verification. In case the payment is not delivered to your account within 30 minutes" I really hope this shit works

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Ive been talking to support for 3 hours trying to get my account unblocked and it finally is. Hopefully it works or imma be more mad than i am

plush crow
vagrant onyx
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I have a question guys, in what chat will i be able to find a noob squad or a teammate in order to play?

plush crow
vagrant onyx
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thanks, im also knew on PC, sorry for the simple question

restive vector
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15/16gb ram usage, any fixes for memory leak?

plush crow
coarse karma
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is this a joke ? 20 minutes and i still dont get my damn code do log in to play the game i spent 150 on

desert crypt
plush crow
coarse karma
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why would i ?

desert crypt
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IT says its being prossessed on my account page

plush crow
coarse karma
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huh

desert crypt
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okay now i have to wait for

coarse karma
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man, im trying to log in to play the game, i have 2 step authentication on im waiting on email to get my code to log in

plush crow
desert crypt
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lmao it took me 3 hours to buy the game lol xsollo fucin blocked my account

waxen abyss
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Hello guys, I am getting the message that I am being sent a verification code by email. No email ever arrives.

coarse karma
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@vivid briar i receive the ones to log in only on the website. and not on laucher so stupid, i cant play the game

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@sweet delta

vagrant onyx
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i cant seem to find the #looking-for-group in this discord, did you guys delete it? or is it in a different discord server?

waxen abyss
vagrant onyx
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thanks homie

waxen abyss
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I submitted a support ticket but anyone know whats causing this and how to fix it?

vivid briar
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hello, i just did Zhivchik quest with my friend, we both had run through status, but my friend could complete the quest, and i coulnd't. So what now, can i just go to any raid, survive and extract, or do i have to do whole dehydration thing again (even tho it is marked as done)? and why didnt it work for me, but my friend could complete it?

lost frost
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yoooo anyone willing to run with me an a buddy we need someone with the oli logistics key

chrome sleet
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Hi im new to EFT an im level 9 looking to get to level 10 to open the free market so i can clean some of my stash out if anyone can help me with what to keep or to get rid of an help me get to level 10 that would be great

dry inlet
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Dm me your stash @chrome sleet

vivid briar
lofty glacier
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Level up

ashen saddle
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i cant log in and everytime i ask for a conf code it doesnt get sent to my email? any help

zinc breach
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haha my email account got hacked so once it asks me to sign in with a code on the launcher im fcked, i cant sign into the website without a code so i cant change my emial to a new one.

dry inlet
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@vivid briar you need to do Wilma part 1

vivid briar
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@dry inlet ?

ashen saddle
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the thing is ii can ask for a code on the website and got a conf code

crimson bison
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Not able to log into launcher either, never get the verification code.

ashen saddle
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launcher must be down

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ive contacted support but lets face it i wont get a reply 😄

lethal iris
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I can't get in

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It closes my game if I'm loading loot %, idk

charred pagoda
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Left control is switching my fire mode when I crouch , even though its not binded anyone know why? or how to fix it?

restive radish
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I recently upgraded to EOD edition, purchase went through but I have not received anything yet. Any ideas?

crimson bison
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It goes through immediately or should atleast

restive radish
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see thats what ive been seeing but ive got nothing, i have a receipt number and all

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I tried to contact support and havent gotten a response

waxen abyss
lethal iris
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Wtf, my game crashes after loading on loading screen and if it closes my whole discord is FREEZED omg

lunar arrow
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anyone else loses server connection?

lavish yacht
vivid briar
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how long does it take for the payment submission to go through?

vivid briar
jaunty pecan
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So i need to confirm my email but i dont get the Email with the code so i cant verify anything....

devout violet
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hey i need help so i keep trying to set it to my D drive and it keeps saying this

📎 unknown.png
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even though im not trying to use C

crimson bison
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Welcome to the club @jaunty pecan

jaunty pecan
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Lmao nice @crimson bison did you find a fix or nothing?

dry inlet
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Anyone know how to give escapefromtarkov access to the firewall?

crimson bison
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No joy

devout violet
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anyone?

ashen lagoon
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someone help

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cant download the game, eft not responding to my support request, had the issue before and previous fix method didnt work

📎 Screenshot_16.png
jagged cape
civic spruce
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can i buy the game yet or will it still not send me the additional verification??

crimson bison
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Ayyy I got a verification code

waxen phoenix
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i just installed a new motherboard.... I log in on launcher.... "weve sent a confirmation code access from new hardware" i am not getting the email... i need help. is there an official BSG rep here that can help me sort this out?

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i can log in on launcher and site perfectly... but i am not getting the confirmation code for accessing from new hardware. please help.

thick compass
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Nikita please fix this post screen bull shit lol

patent sphinx
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I have loaded into an offline raid with scav bosses turned on in an attempt to hunt Killa down, and after 3 raids I have not seen him spawn a single time in any of his spawn areas. I thought that enabling sccav bosses made it a guaranteed spawn.

thick compass
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He has a few different spawns and he roams

patent sphinx
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I've looked around for 20 minutes in every single area he can possibly spawn in and hes nowhere

gray root
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on the air filtering unit in the hideout, i put in a fp-100 filter and its getting used up all 300 pints in 4 minutes. is this broken?

narrow furnace
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my friend wants the game, but has a 1060 graphics card. While I'm aware performance isn't the best no matter what specs, can it run smoothly on a 1060?

spark scaffold
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Any solution on being able to game with someone in America in a group raid when you are in Australia?

weary bay
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I have opened a support ticket around 11 hours ago. I would like to ask how long do the support tickets usually take to get answered to? Is it maybe better if I try to ask my question over on discord?

waxen abyss
weary bay
waxen abyss
kindred gale
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Hey all, what should I do if I'm getting "anticheat connection failed"?

weary bay
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Anyways! I will post it here just in case. I wanted to upgrade my version of tarkov from Standard all the way up to Edge of Darkness when there was still the 25% discount. However, for some reason I could not do it as it would automatically cancel my transaction. I think it has something to do with the Xsolla systems and their cookies.

vivid briar
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Do I just wait?

thick compass
vivid briar
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lol i bought the game this morning at 8 ands its 9 rn

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talk about waiting

tropic summit
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I never get the email...... No its not in spam folder...... What am i supposed to do?

📎 unknown.png
vivid briar
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change emails maybe?

tropic summit
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i get other emails from them. They just are not sending this one

waxen phoenix
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im having the 10000% same problem, i get the NEW HARDWARE detected email.... but i dont get the CODE TO CONFIRM its me!!!!

boreal path
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it took me a day

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is there any way to increase download speed in launcher? im at 1mb/s and my internet is def better then that

vivid briar
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reset your wifi maybe

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this game is really gay rn

boreal path
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i did that it actually brought me down from 3mb to 1mb lmao

vivid briar
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lmao

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i say do it again

waxen phoenix
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for once id really appreciate at least 1 bsg dev or rep answering peoples needs in this channel... it really sucks having to wait DAYS just to log in cause of a problem on their side. this whole hardware auth email problem is 100% on their end.. because i get every other important email from the same address im supposed to receive it from.

cerulean ice
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any tricks to lower the matching times, constantly getting 5mins plus or more, or is it just servers?

vivid briar
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@waxen phoenix as good of an idea that would be, it would also be a bad one as well

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Because yunno, there are people who are really anti-nikita and anti-bsg yet they still play the game, they could get death threats way easier

crimson lily
#

How do i open the hud to find out which exit i need to go to?

weary bay
sudden elm
#

hello

blissful lantern
#

Anyone ever encountered getting disconnected while extracting then when you try to reconnect it says "Game Completed or Aborted"?
It's a bummer after surviving quite a lot of encounters

zenith haven
#

I believe i'm in the right chat but could anyone help me out with a pre-order purchase issue i'm having?

sudden elm
waxen phoenix
#

Same issue bro thats 3 people ive confirmed having my same issue. @sudden elm you are not alone. the email is not arriving.

ashen venture
#

game screen goes black about every 20 seconds in raid any advice?

zenith haven
#

I purchased the game, but on my profile it says I didn't purchase anything. I confirmed with Xsolla that my payment went through but there's no install button on my profile crybear

blissful lantern
#

anyone knows where I should file bug reports? I don't see any section for bug reporting in the forums.

fair tartan
#

F this game and its crappy bullet registration. desync whatever..

thick compass
cedar blade
#

Server connection was closed due to low connection quality?? why?? my ping is suddenly 180 in the game?

blissful lantern
cedar blade
#

i selected the lowest ping servers in launcher

blissful lantern
#

oh then idk xD

obtuse falcon
#

so i put an item for sale on the market and its not listed anymore after i paid the fee? cant see it in my stash but didnt get money for it if it got sold

crimson lily
#

should i insure all my items when raiding with my PMC?

vivid briar
hoary sleet
#

@waxen phoenix @sudden elm Having the same issue, A recent change they made meant i could get the ones to log into the website but unfortunately that is it

clever tusk
#

How can I get drops enabled for my stream? 💙

wary spire
#

be a big streamer

#

is the verification fixed for hotmail?

#

nope

pale frost
#

game crashes on every map besides woods and factory. have tried solutions offered online

vivid briar
#

The support chat told me that to add a new email address I don't need an authentication code from my old email, but I need one from my new one. Yet when I go to change my email it asks for a code from my previous one????

#

can anyone help with tech issues?
i reset my account and it doesnt work now i have to wait till the 14th

#

At the moment, there is a problem with the mail delivery to your e-mail service. Regarding this, you can change your e-mail address through the profile page.
No confirmation from the old address is required, only a password and confirmation from the new e-mail address. We recommend using Google. (Support told me this yet it still asks for a confirmation email from my old address). Help?

tall vector
#

That moment when your account gets hacked and still need support 😢 I just want to play tarkov

inner anvil
#

Does anyone know how to get my account back? I bought the game in 2017.
when I tried to play in 2019, my account was gone. I contacted support, and they ghosted me halfway through the process.
I contacted support again last week, and again they ghosted me halfway through the recovery process.

waxen abyss
#

Ok guys, I went to Profile on the EFT website and added a backup email account. Then tried the logon again and the verification email CAME THROUGH!! @vivid briar @waxen phoenix @sudden elm

tawdry steeple
#

@dreamy flax is taking up a slot in beginners assistance #1 and won't help anyone out

dreamy flax
vivid briar
#

it keeps asking for verification emails when we literally cant access it. support told me it wont ask for a verification email and it DID

tall vector
#

Is there a way to contact support fast am i allowed to @ them my gmail and eft account got hacked

vivid briar
#

im trying to change my email and support told me I can change my email witthout a verification code but it asks for a verification from both my email and back up email which both dont work

bright trail
#

wtf my game just said I had a program running that I could not run then it kicked me out then said there was a back-end\ error then my game got aborted wtf does anybody know if I will get my shit back that I insured

muted horizon
#

@tall vector nah this support is really fuckin bad

#

6 days no email response on me

#

i guess they don't care if a huge amount of people can't even play their game cuz of their own issues

tall vector
#

My gmail got compromised with my password changed and changed my tarkov password but it didnt sign me out of the website thank fully

still holly
#

Is trading an item for item not allowed? (Dropping in game)

willow solstice
#

I'm also not receiving the verification email. I do get it when I log into the website though. Something specifically wrong from the BattleStateGames client.

muted horizon
#

@still holly i dont see why it wouldnt be allowed

#

my friend and i drop shit to each other all the time

still holly
#

What about big ticket items

muted horizon
#

i don't think it matters at all, i think all they care about is buying currency through 3rd party websites and shit

lethal iris
#

My game crashes loading in to raid, after that i have to restart my discord cus its frozen

still holly
#

My irl friend doesn't play labs and got a red lab card. He wants to give me it but we are worried about the ban chance

muted horizon
#

you're not gonna get banned for getting a card from a friend

still holly
#

I've heard about stuff like that in the past

#

And its not a card its red, 40M not access card.

muted horizon
#

well people in #general-chat are telling someone else trading is allowed

vast moat
#

I'd like to report intentional team kill on factory for 2 of us done by RC8289#2003 I have video proof please dm me

dim hornet
#

Can someone help me fix my menu. The next buttons don't work and I have to restart all the time randomly when I exit raids

hoary sleet
#

For everyone having issues with the Auth emails, if you can sign into the website check there I had a red banner appear at the top that allowed me to change my email over to a gmail and i can now access the game

vivid briar
#

it asks me to complete authentication when I click the red banner

tall stirrup
#

So is there any way to resolve the authentication emails just for the client log and nothing else not sending? I have a backup email and it's still not working

vivid briar
#

same here lol

violet barn
#

cant even see the banner

hoary sleet
#

are you able to log into the site at all?

sudden quail
#

Hello, I puchased upgrade from Standard Edition to Edge of Darkness.But,It's seems like that has not been change my status.A day has passed but I have not received any answer from official support.Could you please confirm it? I look forward to hearing from you soon.
Yours sincerely. IGN:RealHASU

hoary sleet
#

if you can you can change your authentication method from email to google authenticator and just download the app on your phone

vivid briar
#

when I try to change the authentication method it ASKS FOR A VERIFICATION EMAIL. Why does everything on this goddamn site ask for a verification code holy shit xD

hard skiff
#

Apparently IFAKs no longer stop light bleeding, as I wasted half of one to no avail.

violet barn
#

damn ig I picked a terrible time to try to get back into tarkov lmao I can login to the site but every time I try to login to the launcher Im met with a verification request with no code being sent to the email

tall stirrup
#

changing authentication method does nothing, it still asks for a code from the email

junior prairie
#

does anyone know if you can get on this rock in customs by the scav checkpoint extract?

📎 unknown.png
hoary sleet
#

@tall stirrup It does take some time but for the website mine now asks for my google auth code

vivid briar
#

yo playing with my friend and every time we que to scav it loads. goes toa blurred screen with trees in the background then pushes us back to the menu.. what is wrong?

#

yo playing with my friend and every time we que to scav it loads. goes toa blurred screen with trees in the background then pushes us back to the menu.. what is wrong?

#

hes the friend lol

#

yea

lusty yew
#

For some reason I can't get the Emails with the verification codes when I'm trying to log in on the website; I checked to make sure they aren't in spam or anything like that. Anyone know any other ways I might get access to the Downloader?

hoary sleet
#

@lusty yew unfortunately if you are having issues accessing the website you will probably have the same issue accessing the launcher, I am not sure if they allow sending of the launcher install files but you could see if someone has the file.

lusty yew
#

@hoary sleet Ironically iirc the launcher doesn't require a verification if I have my Mail & password. Serves me right for uninstalling the launcher I suppose cheeki

hoary sleet
#

@lusty yew that's odd I've been having issues for months not being able to sign into the launcher because it was asking for a verification code

elfin grail
#

how do i fix my downloading it says user action required bc a file is being used by another process

obsidian patio
#

people having trouble getting verification email try using incognito mode to log into website, got code instantly

lusty yew
obsidian patio
#

@lusty yew did you ever get launcher download?

lusty yew
#

Nope. Will be waiting on an email haha- I tried ya incognito thing too. No luck sadly

obsidian patio
#

i sent you a DM @lusty yew

elfin grail
#

how do i fix my downloading it says user action required bc a file is being used by another process i already have the launcher installed i mean the game?

brazen tapir
vast bone
#

yes

elfin grail
#

fix?

brazen tapir
#

im pretty sure u have to disable ur anti virus and then file repair

#

my other friend was also having this issue a few days ago and that what he did to fix it

elfin grail
#

y would i need to file repair

slim spear
#

Anybody else have a memoryl eak problemw ith 12.9?

#

8.5gigs in menus?

snow gazelle
exotic dirge
#

yo i need help im trying to buy this game and its making me do sum can someone help me please dm me

brazen tapir
brazen tapir
sullen saffron
#

Hey guys i am having a problem installing tarkov on my ssd

shy raven
sullen saffron
#

@shy raven you cannot install the game in the main directory

dry inlet
#

Does anyone else get “server connection loss” and know how to fix it

abstract loom
#

can't sign in through launcher cuz it needs a code that was supposedly sent to my email, but was never sent

carmine shadow
carmine shadow
abstract loom
#

i did

#

i get the email with a code if i signin through website, but not the launcher

night quail
#

what's up with the xp screen bug... I thought it went away with the wipe but it's back and making me more angry than the game itself lol

shy raven
shy raven
sullen saffron
#

@shy raven im gonna try to download it and see if it lets me move it to other drive

night quail
#

it locks on the xp gain screen after raid and won't let me press next and sometimes it skips the healing menu (double clicks NEXT whenever it let's me through)

swift gate
#

I get the same thing @night quail I have to close the game idk what else to do

night quail
#

it sucks to spend 15min in menus, 5min to wait for other players, 5sec in raid (because I suck) and then wait 5min more just to start the inventory games again

#

but it went away for a couple of days after the patch!

lethal iris
#

@sullen saffron Make a folder in to the C drive, maybe like "Tarkov" and select it as the install folder

sullen saffron
#

already did that dint work i might blow my brains out

muted horizon
#

yeah this is bs

#

spending $75 and not being able to play the next day POGGERS

#

i'm not even experiencing the problem that 99% of you are, I'm having a whole different issue that actually needs a guy to answer my email and reset my account or some shit

visual yacht
#

anyone getting severe CTDs every time they try to join a raid?

vivid briar
#

cant change email because it asks for old email verification code

neon ridge
#

anyone know why I'm not receiving my twitch drops ingame? I've received multiple on twitch under the drops category but they haven't been sent to my ingame messages. I feel like theres a bug with the system or something because I googled it and multiple other people are having the same issue.

brazen tapir
#

my friend is having this issue where when he installs it it says file is currently being used by another location

#

does anyone know how to fix this?

worldly aspen
#

Good Morning. Can someone explain how I can change my email if the field is grayed out? I don't get the email the launcher is trying to send to me

amber wing
#

trying to log in but my verification email hasn't arrived, been over 30 min

frigid abyss
#

Why is there a $150 option for a game thats been in beta for 4 years @sweet delta

reef moat
#

Hoping someone can help please, since 12.9 ive been suffering really badly with frame drops and stuttering and am at a loss as to how to fix.

amber wing
kindred gale
#

Hey all, what should I do if I'm getting "anticheat connection failed"?

frigid abyss
#

why do i have to play on servers with 100+ ping to get queue times under 10 minutes?

reef moat
frigid abyss
#

i have all us servers selected

reef moat
#

Do you have the game on an ssd?

worldly aspen
#

what does the storage location have to do with the ping?

wintry elm
#

I can't play games because my homepage e-mail code is coming but my launcher is not here. Does anyone know how to solve this?

reef moat
amber wing
worldly aspen
wintry elm
#

umm

amber wing
#

i made a ticket too, still no email been an hour

worldly aspen
amber wing
#

fuck man I really hope it doesn't take that long. it happened after a hardware activation required error

#

it just worked for me, tried enter pw wrong then worked after a minute ban

worldly aspen
amber wing
#

so what was happening was that I could change pass like I'd get the pw change email but not the login verification email. After hours of waiting I logged out, launched non admin mode, entered pword wrong and then I waited a minute for the ban and it was mint

kindred gale
#

Is there any way to see BattlEye's logs? It seems to be kicking me out every 15 minutes or so but there's no way to find out what's causing the crash

olive badger
tall mauve
#

does the game run 50 fps for anybidy else? before wipe it was around 70 80 or 90 but now it dipped down hard and i dont know what to do

analog lichen
#

I had no ingame char created, but received Twitch Drops is there a way I can claim them now?

vestal sleet
#

anyone had the server connection lost loop whilst on reserve ? i can play every other map fine, except reserve.

waxen prawn
#

Hello I updated my BIOS because I get a new CPU today or tomorrow, now to confirm my hardware I should enter a code that I should receive by email. However I do not get the said email. What can I do now ? So far everything has worked fine with my email address. On 28.12.2020 I have received the last time. Anyone an idea ?

vivid briar
#

not receiving email for hardware activation only pass resets

kindred gale
#

This is kind of ridiculous; BattlEye doesn't like my PC for whatever reason but the logs are so entirely non-verbose that I have no way of diagnosing it

waxen prawn
vivid briar
#

Im not receiving a email for the launcher

waxen prawn
kindred gale
#

Can I ask what the point of having a support channel is if there's no one around to provide support?

gusty sluice
#

Are the EFT launcher having problems again???

inland frigate
#

Bought the game 2 days ago > Money Taken > Nothing showing on profile

#

This is a joke tbh, no one replies re: support at all

olive badger
lone orbit
#

hello is there a way for me to report someone for obvious cheats besides the report button after im dead?

tired dagger
#

not receiving my security code to login to the launcher.

chrome cobalt
#

I tried so many time to purchase EFT but can't. don't know why i have tried so many methods of payment like paypal, cc and amazon pay but it's showing error every time can someone help me?

violet hare
#

I'm not receiving security code to login

runic pollen
#

@vivid briar an troll joins ur lobby and earrapes you

vivid briar
#

stfu

runic pollen
#

uuh toxic as well

vivid briar
#

u liie

runic pollen
#

there 3 of ma mates wich heard it as well

vivid briar
#

must of been an iimposter sounds kiina sus]

runic pollen
#

why ure on this discord ure like 12 probaly

vivid briar
#

loool ook dud wasnnt me have goooood day

cedar comet
#

Hi, If I want to drop the ingame resolution below native, do i need to change the Windows resolution as well?

#

I tried it just in game but ended up with a 1080 window inside a 4k fullscreen background

fringe bloom
#

Does this support have any account support?

cedar comet
#

not sure it has any support at all 🙂

kindred gale
#

@fringe bloom Nothing, nope - Can't play due to their broken anticheat, and no one bothers replying. On the verge of filing a chargeback with my bank now

primal field
#

Hey guys, im not recivieng emails to activate so i can actually play, only via the launcher

#

any solutions

cedar comet
#

Is it worth trying a different email?

#

I used to play a game that only seemed to be able to send to gmail lol

atomic pivot
#

change my motherboard from a b450 to x570 yesterday, played last night and this morning fine, came to log in now and its saying i need a code thats emailed to me because of a hardware change, the code never gets sent. i cant log into my account. any help?

strong cedar
#

when i have broken hand is it giving tremor?

gusty sluice
#

finally i recieved the confirmation email! @tired dagger @violet hare

primal field
#

Well, thats it? wait 14-40 days till i get an email back from customer support and no gaming until then? wow man, im actually impressed...

delicate tartan
#

I'm also not getting verification code if I try to login in the bsg launcher.

crude geode
#

ive been stuck on leaving the game for 10 mins will i lose my gear if i just alt f4?

tired dagger
tall mauve
kindred gale
#

Also not sure what the point of submitting crash logs is if they never actually get resolved :/

vivid briar
#

whats the estimated time until this email issue gets resolved

kindred gale
#

14-40 days for responses to support emails

tall mauve
#

does anybody have ingame problems? or is it moslty launcher problems etc.

#

and i wonder if this chat was so alive before the wipe? or did the problems fly in after this wipe?

vivid briar
#

i was told by support chat that I dont need to give a verification email to change my email, yet it still asks me for a verification code from my old email??

midnight geyser
#

Does anybody have email issue ?

tiny sedge
#

i have a glitch where always after a raid i get stuck i cant click next and when i can i have an infinite loading screen after

#

i thought it is for 1 time so i waited but i already have it like 3 days

lost tree
#

I already lost 18 dura on my first unit within 20 seconds or so

brave tusk
#

@vivid briar exact same here, how can ya change when the code is needed ?

robust spire
#

servers down? cant login launcher

young vortex
true idol
#

I have started raid but after a minute it says disconnected due to poor connection. Should I leave this raid or keep trying to join it? I don't want to be marked

near cove
#

Any particular reason why going prone and reloading (OR using any other anim) still stops and locks you from doing anything IE: getting up, etc.

young vortex
vivid briar
#

someone go on the dev stream and ask how long until the email issue is resolved

bleak mauve
#

Hi guys. I wanted to start again with Tarkov but since 4 days I don't get a confirmation mail for the website or for the launcher.
I have a german email provider.

serene patrol
#

If anything they should make the anticheat runnin the kernel level of the cpu

kindred gale
#

"Anticheat connection lost" every 13 minutes

#

Means I have to reboot my game, which gets me killed, and their shitty logging system makes it impossible to diagnose

serene patrol
#

What anti cheat we use again? I'm at work, battle eye?

kindred gale
#

Yep

remote lava
serene patrol
#

Battle eye anticheat connection lost - google. If google cant help you, send a support ticket on the website

kindred gale
#

I've done both, but no response from support

serene patrol
#

That's what I did because I'm missing items from the EOD upgrade.

#

Support is back logged atm due to holidays, give them about 1 week

kindred gale
#

I'll probably get the generic response of "reinstall Windows", I'm guessing

serene patrol
#

Lmfao

kindred gale
#

I was planning to upgrade to EOD myself, but having seen how poorly the anticheat operates I think I'll be passing

serene patrol
#

I never saw anyone having issues with anticheat unless it detects something running in or with the files of that game

fervent hare
#

Any1 has the problem with verification e-mail? I tried to login to the game (after a while of not playing) and the launcher itself wants me to get the verification. I can recieve the verification from the website, but not from the actual launcher. Any ideas?

slim rapids
#

Is anyone else having more frequents disconnects. Trying to diagnose if its me or EFT

kindred gale
#

Yeah, that's why I'm confused - I did a diagnostic boot with nothing except my network drivers and it still happened, and the BattlEye logs are really poor

serene patrol
#

Send me a copy of your battle eye logs if you dont mind. Check it over first to make sure your ip is not logged in it before sending.

fallen knoll
#

is website login still fucked?

serene patrol
#

I wont be able to check for another 6 hours but I dont kind running through it with some fresh eyes

kindred gale
#

One sec!

serene patrol
#

Another idea is to reinstall battle eye in itself. Maybe its corrupted.

kindred gale
#

Aye, I've tried that too - Removed every trace of the damn thing from my system and it's still complaining

#

The weird thing is, it's saying "anticheat connection lost", not that anything I have running is actually conflicting with it; I could be reading into it too much but to me that suggests it's a network issue rather than something I have installed

serene patrol
#

Chinese software, irobot uninstaller, most uninstalled dont remove regedit files. This program will.

#

Iobit uninstaller

jovial dagger
#

hello, I haven't been able to get into a match for the past 2 days.

When I start the game, I watch the loading screen turn from Loading > Loading Map > Matching (15:00)

I waited for 15 minutes on the Matching part, yet I haven't gotten a match yet. 2 days of this consistent behavior

modest sable
#

Is it only me that doesn't get any security code on email? To login

tired dagger
#

nope, I think it's everyone atm.
shits brokey

modest sable
#

fak

slim rapids
#

i havent not disconnected from a match in 3 days lol

jovial stirrup
#

just got dc'd from a customs raid, had a fuel can and 3 motors. team mates made it out but i was killed before i could spawn back in.... this is complete bull as i lost everything including my kit

serene patrol
#

I dont leave my teamates on their DC.

#

I stay to save them or die trying

jovial stirrup
#

hes new so he ran to extract.. im not eevn sure what to do at this point, crossing the road to smugglers and i got a error , disconnected from server, closed game and tried to get back in and it booted me half way during spawn, loaded back to the mainscreen and didnt show who killed me or anything

serene patrol
#

Damn

olive badger
#

Cant load to a single raid with out getting server connection lost error, any fixes maybe? 😭 used to play a year ago with no problems.

slim rapids
#

ok so this is an issue going on for sure it sounds like

#

its not just me. was trying to decode if it was myside or server side

slim rapids
#

and is it dcing u before u load in or once in raid?

olive badger
#

@slim rapids Dude, i cant even play more then 2-3 min, insta connection lost error

slim rapids
#

ok same. il be in raid for like 5 mins then down

#

makes feel a little better its not just me gives me hope its a known issue and jsut need to give it time.

olive badger
#

Its a known issue

jovial stirrup
#

just got Dc'd AGAIN

olive badger
#

but not addressed properly

slim rapids
#

thank god been going nuts trying to determine if it was my side or tarkov side lol

jovial stirrup
#

another kit GONE

frosty snow
#

Reset my pc and downloaded the game again i try log in but it doesnt send me the confirmation email with the code any suggestions ?

jovial stirrup
#

$150 cad for a game to constantly crash. lose 2 kits worth over 500k combined. 2 Disconnections in a row .

slim rapids
#

yah i lost prob about a mill in gear last 3 days. I dont care if i die but dying due to disocnects and losing that upsets me

jovial stirrup
#

100% bro its infurating when you bust your ass griding only to loose to a Disconnection error, nothing will be done about it though , say they say , Tarkov for yah

slim rapids
#

ya even once n while i can handle

#

but multiple times in 3 days

#

my only hope is the people who got me disconencted hahaha and ill get my shit back in insurance

summer hawk
#

cant log in to my account on battlestates games launcher when ever i try to log in to my account it says we send a verification code to your e-mail but it doesnt send anything and i checked my spam box to but whenever i try to log in on website it works i got mail but on the launcher im not getting any mails please help to fix my problem

frosty snow
#

^^ got same problem

bleak mauve
#

same problem

jovial stirrup
#

launcher will not open for me aswell

#

2 disconnections with kits lost each time . now launcher wont open the game

spice nimbus
#

hi, there are a mod?

#

@mellow tundra

#

@brisk bane i have a problem, dont receive email for hwid activation, can help me?

kindred gale
#

@olive badger @slim rapids Is it saying anticheat connection lost for you or is it something else?

spice nimbus
graceful island
#

still no reply to my support ticket about email verification codes. Still haven't been able to login since the 2nd of Jan.... their email provider is a bit of a joke... Its really not that difficult to sort out :/

spice nimbus
#

this support is very poor

olive badger
#

@kindred gale only server connection lost when i try to load into a raid or if am lucky enough to load and play 2-3 min

halcyon reef
#

@graceful island there was a solution posed yesterday that worked for me

bleak mauve
halcyon reef
#

@bleak mauve glad to help! It was a problem for me yesterday for several hours.

spice nimbus
summer hawk
graceful island
# halcyon reef <@306520075702239243> there was a solution posed yesterday that worked for me

ahh thanks for that, but I use an email forwarder to a gmail address, so I cannot actually change any settings that could be preventing me from receiving emails right now. My only hope is that they fix it, or they are able to change the email on my account... but given its been so many days and I've had 0 response I'm just hoping they fix the issue and we can ALL play again...

olive badger
#

I guess no fix for server connection lost bs..

ornate matrix
wary spire
lethal iris
#

Literaly im so pissed rn, my tarkov EVERYTIME crashes my discord, my pc is literally melting rn... IT freezes and stutters + makes somekind of BRRTTT PSTTTT noises when it freezes

#

IT freezes every 2 seconds or so, I feel like i play on a potato rn

spice nimbus
#

the response time to tickets is very long, not to mention the forum ... there is no assistance

kindred gale
#

Yeah, kind of a kick in the teeth when you've dropped this much on a game and can't play the damn thing

ornate matrix
#

Its unessecary to ping all moderators, you should maybe state your issue before pinging us all

spice nimbus
ornate matrix
#

Nobody afaik here has access to that kind of stuff, we cant help with account based issues.

#

Only the support is able to help you.

kindred gale
#

My issue isn't account based, it's to do with the anticheat being broken and not giving any hints as to how to fix it

tired dagger
pastel stirrup
#

hi

#

i need help

exotic dirge
#

hey guys so i gotta ask if this has happened to anyone else i went to buy the game and i had to do this verification thing and after i did it it took me back to a different tab and said the purchase was cancelled but it charged my card how do i install the game? I went to my profile to see if i have it and i dont, can anyone help me please

civic viper
ashen bear
#

Hi guys ^^ I finally managed to fix the Unity crash last week and get back to the game. After playing for a week with a relatively decent performance, the game suddenly decided to start lagging yesterday. It took me 11 minutes to load into Woods (usually it took me around 4, just enough to see the 20 second countdown before the raid started) and when I finally loaded in, I got a "Server Connection Lost" message.

I checked and the same happens on all maps. And even if I managed to load into a game (which was still after 13 minutes) I had incredible stutters every second and the game was virtually unplayable.

Does anyone have experience with anything similar to this? If so, were you able to find a fix?

I sincerely appreciate any help.

fickle siren
#

anyone else have the problem when they can’t ADS in sometimes? i need help asap sometimes i can aim in but other times i can’t. only starting happening after wipe

pastel stirrup
#

i try to login to my russian accunt he keep block me even i change the password

heady relic
#

is there a way to change your voice without resetting account?

long fractal
#

When christmas tree is ending in hideout ?

serene patrol
#

Aprox 17th

gray verge
#

I have an issue claiming my Twitch rewards, because i have obtained some drop for EFT in twitch, and they say I´ve claimed them already but i have not received any of them. And there are some nice Items that i really would like to get.

jovial stirrup
#

@ornate matrix

#

#banmeillbeback

#

cucck

cunning topaz
#

When I try to log into tarkov trough the launcher and I enter my email and password it asks me for a verification code that was sent to my email and I check and there is nothing I tried resetting my password and it worked I received the email but not the one with the verification code

glad wren
#

I downloaded Tarkov and I was hoping to have a decent load speed and not be extremely lagging. However even on my SSD with around 90GB of free space, it still runs very slowlyand sometims it takes 10 minutes to load in as a PMC which then continues to give me lag spikes. If I can have any help with this issue I would lov to know.

serene patrol
long hill
#

do the elite pliers need to be found in raid for the mp-133 trade for mechanic level 1?

serene patrol
glad wren
#

Let me get ye the link

serene patrol
#

Oh fuck it's a prebuilt

glad wren
#

So thats the issue?

serene patrol
#

No

#

Only issue buying a prebuilt is a waste of money

glad wren
#

Sent the DM

#

Im saving up to make a cutom built PC Tower

serene patrol
#

Yea ur gonna need a desktop

#

Idk what cpu u have, but its intel, so its trash as is.

#

Your running minimum with that gpu.

#

Lower graphics might let u get away with it.

glad wren
#

Im runnin Pestily's graphic

#

Texture and shadow quality are both on medium

serene patrol
#

Tf is that

#

Pestilys sounds like some slang, I'm too old for new slang lol

glad wren
#

Pestily is a streamer

#

Im using settings based off his.

serene patrol
#

Run everything on low and tell me how it is.

glad wren
#

lright

#

I should prob not try this on Reserve

serene patrol
#

Lol

shrewd trench
#

I just launched and I am stuck on the screen where it says "Escape From Tarkov" and has the branch in the corner can someone help?

glad wren
#

Let me try again but on Some other map ike interchange

cunning topaz
#

When I play reserves it takes all my ram up is there any fix to this cause its unplayable and I cant get my quests done
it was fine yesterday and out of no where it just stopped working

serene patrol
#

Hmmm

#

It is ram whorish for sure. I'm running 16 gb right now. Future to be 32.

#

Next system I build will be 64. Then upgrade to 128gb ram.

livid apex
#

16gb, r5 1600 and rx 480. Having major frame drops and low fps (40-50) on very low settings (around medium settings 0,75 upscaling) this can't be normal right?

tacit torrent
#

My game crashes when I load into a map and has a lot of FPS drops during loading, also freezes discord when it crash - Anyone have a fix?
Tried redoing settings & Reinstall

serene patrol
#

1600 could be ur issue

#

My buddy is running r 2600 and is playable for him.

#

Rx480 is old is it not?

#

Might wanna jump to a bigger gpu after, the 5600 would be fine dor sure, I'm running a 5700xt.

serene patrol
tacit torrent
#

Thanks xD

serene patrol
#

All ik is it was simple.

hallow juniper
#

how long does a confirmation code take to send? ive been waiting for a while

serene patrol
#

If it happens again retro, send me event viewer log for it.

shrewd trench
#

I just launched and I am stuck on the screen where it says "Escape From Tarkov" and has the branch in the corner can someone help, I tried turning my PC off and it still does it?

tacit torrent
#

Won't launch

shrewd trench
tacit torrent
#

Game wont respond on launcher

wheat scaffold
#

I am unable to download the game. I have the BattleState Games client downloaded, but when I go and try and install the actual game it tells me that either "The process cannot access the file 'C:\BattlestateGames\EFT\lock' because it is being used by another process OR I get the error downloaded file checksum does not match.

serene patrol
tacit torrent
#

Where do I find that? Been looking for crash reports but closest I get is to logs

wheat scaffold
#

I still get downloaded file checksum does not match

tacit torrent
#

and that has trace and application log

wheat scaffold
#

@serene patrol

cunning topaz
#

Tarkov uses all my ram and I can't play any maps exept factory because of that do you guys know how I can fix this?

shrewd trench
#

Anyone know why I'm stuck on this screen it just stays on this forever?

📎 unknown.png
queen oar
#

its because of an error

shrewd trench
#

what error?

serene patrol
#

Windows key, type event veiwer retro.

vagrant frigate
#

Anybody have a solution to not receiving verification email? I updated Windows and Tarkov is saying I changed my hardware. I've tried everything but yet to receive a confirmation code to log back in and play. I've tried restinalling and restarting and have had no luck. Any suggestions?

serene patrol
#

Contact support on the site.

shrewd trench
#

I found the solution thanks guys!

vagrant frigate
#

It's not possible... I talked shit about Nikita and I have a year ban lol

merry moon
#

what is examine error #32 and how do i make it stop it unexamines the items and its so annoying

serene patrol
#

I get that error aswell, just re examine

tacit torrent
#

Nothing on windows

merry moon
#

ive been examining all trader items for the past 3 hours and im still not done as like 80% goes back

serene patrol
#

Retro, type event.

tacit torrent
serene patrol
#

Restart your client shaym

merry moon
#

ok thanks ill try

exotic dirge
#

hey can anyone gift me the game please i tried to buy it yesterday and it just took my money and dint give me the game and i emailed them and i have no response so if someone gift it to me i can pay you bag with like in game currency of your choice
you just gotta trust me lmao

serene patrol
#

Yes retro, check windows and applications

#

Get the error again then check to see the error report.

serene patrol
merry moon
#

isnt that rwt which i think is not allowed

exotic dirge
#

i didnt know it gets whipped

tacit torrent
#

Where do I check it?

serene patrol
#

Zen I expect to never see you ask a quastion like that again.

merry moon
#

well then you obviously dont have enough in game money to even pay someone if it was allowed.

exotic dirge
#

i just bought the game for $47 and it didnt give me the game i dont know what to do ive been waiting so long to buy it and play it and it didnt even give it to me

serene patrol
#

Their will be folders in the left side. Windows logs and application logs ot soemthing

exotic dirge
#

ok my bad

serene patrol
#

Discord can not solve this issue zen, you have to wait for support to contact you back

still drum
#

Anyone here ever got reply from Battleye?

serene patrol
#

The holidays just happend so they are backlogged with alot of mail

exotic dirge
#

ok

cunning topaz
tacit torrent
serene patrol
#

My reply will b real slow. Break is over. I'll be home in 2 hours.

#

I wonder if their is a helper role I can apply for on here so I dont have the slow mode, when I'm trying to help a bunch of people.

carmine shadow
#

My generator has been stuck on "Upgrading" for an hour now like this...

📎 unknown.png
vivid briar
vagrant frigate
tacit torrent
#

@serene patrol Crashed now but can't see any new error on the event list
found it

cunning topaz
vagrant frigate
serene patrol
#

Try looking for it in another folder.

cunning topaz
vagrant frigate
tacit torrent
#

found it

cunning topaz
serene patrol
#

Hell yea retro

vagrant frigate
vagrant frigate
cunning topaz
vagrant frigate
#

By another stick? You must have 8gb

tacit torrent
vagrant frigate
vagrant frigate
cunning topaz
serene patrol
serene patrol
serene patrol
cunning topaz
serene patrol
#

Do you crash out of the game?

muted horizon
#

like do I really have to buy the game again to play? like how long does support take to respond LOL

serene patrol
#

Support takes as long as it takes because they dont work holidays

#

So they are backed up on mail right now.

void venture
#

I bough standart enjoy it very much. Run few good scav runs, now my stash is full.
Thinking about upgrading to edge of darkness, is it really worth it?

muted horizon
#

it can't possibly be this hard for them to help people when 99% of the problems right now are the same

olive tangle
#

how do i fix stutters, i have a rx 5700, Ryzen 5 3600 and 16 GB RAM @ 3200 Mhz

#

Only happens on Reserve and a little bit less on Customs

serene patrol
#

So we are running very familiar hardware, I'll just run you through some software and tweaks for the game.

olive tangle
#

Thanks bro, pop me DM when you are able to

serene patrol
#

I'll pop one now so I dont forget lmfao

carmine shadow
hard hinge
#

I have been having trouble with flea market and traders recently, is there a problem with the game or on my side ? very slow loading **

serene patrol
#

He shouldnt have to lower.

olive tangle
#

@carmine shadow already tried that

cunning topaz
serene patrol
#

He is running a 6 core 12 thread I believe. And a damn nice gpu for the game. Appropriate ram

serene patrol
cunning topaz
# serene patrol :/

I am trying to get in reserves rn and its using all my memory and its super laggy

serene patrol
#

U the one with 8 gigs?

cunning topaz
#

Nope 16

serene patrol
#

Screenshot taskmamager with the game running in background for me dm

cunning topaz
#

ok will do

serene patrol
#

I wanna see all ram allocation lol

forest otter
#

I get low fps with 3700x rtx 2080 super and 16gb of ram at 1440x1080 lowest graphics LOL

#

I can't even get 120 fps all the time

dusk gust
#

Guys i got the game..
Matchmaking time is too long.
Im seeing only 2 usable asian servers .
Can any1 dm with help..
I really want to play the game. But I'm unable to even get in a game

serene patrol
#

Hm

dusk gust
#

I get only hongkong n Singapore servers.

serene patrol
#

Zero I would like to see if I can help you today aswell but I dont know if I will have time later.

forest otter
balmy sundial
hasty robin
forest otter
#

oh I forgot to download the latest driver,but don't think it'll matter that much

dusk gust
forest otter
balmy sundial
carmine shadow
#

Kinda sucks... that's three days in a row where I tried these twitch drops... I've had "Code not found" on every number..., and to top it off... I just got 403 Access Denied...

slim rapids
bright wind
#

cant login since yesterday. account "Oberst79" not found. really tarkov??? i payed 130 euros for this game ... cant change my emailadress, because i cant login ... need help please

dire karma
#

infront of RUAF roadblook on woods i just got stuck in the ground sprinting and got killed by a sniper great game

vivid briar
#

my account "ItssPoe" has been banned for a long time now and i have no idea why... i need help getting unbanned ive literally been banned for no reason

#

any admins i can talk to? ive paid $80 for this game

#

why am i banned admins please help me.. i cant even login into the forums it just says im permanently blocked

#

ive put so much money into this game and time i need to get unbanned, im literally banned for no reason

#

ive took a 3 week break from the game just to come back banned... what?

#

@sweet delta ^^ please i need help ive been banned for no reason and emailed everyone i needed to and havent gotten and response in months... ive paid nearly 100 dollars on this game i dont want it to go to waste and have to buy a new copy

plain fern
#

Hello, I have problems to change the mail of my tarkov and at the same time I have blocked the ip by the tarkov page. Any help I'm from Argentina. thanks

lost scaffold
#

any info on when they will decide to fix the god awful 12 tick rate and god awful servers? never got a response earlier so going to repost what I am talking about again

📎 BAD_HIT_REG_EXAMPLE_1.mp4
nova trout
#

Hello, I have problems to change the mail of my tarkov and at the same time I have gotten my ip blocked by the tarkov page.

velvet hornet
candid shoal
#

tarkov ded?

low sapphire
sick patrol
#

ffs i literally just launched the game

lunar wharf
#

every day same time

merry moon
low sapphire
sick patrol
#

it's usually about an hour from now

vivid briar
#

holy fuck

cedar steppe
#

This is very fun

lunar wharf
#

230-430 est is when it happens every day

kindred gale
#

LMAO, fuckin joke of a game this is

vivid briar
#

they should give us some kind of package for all the fucking server problems

heavy ivy
vivid briar
#

kappa case package

#

lol

zenith plinth
#

Did they add the unconscious to the game? I just played a scav, two players fucked me up leaving me with 20 hp 2 bleeds, I bandaged two wounds [no heavy bleeds] and my character just fell on the ground [died] but the game did not disconnect me. It seems like I am still in game while I'm having black screen.

Is that a bug or a new feature?

low sapphire
#

does it mean that ppl got kicked from the session? i was kicked out of the menu

vivid briar
kindred gale
#

I crashed after loading back into the main menu, yep

vivid briar
#

anyone know how long this lasts

merry moon
vivid briar
#

just pay for tarkov prime

lunar wharf
#

@vivid briar an hour or two

vivid briar
#

get the tarkov prime servers and your good

#

was loading into customs and it came up

#

ok thank you

tame talon
#

anyone else getting error trying to log in?

steep jasper
merry moon
heavy ivy
#

keep spaming i got back in

vivid briar
#

yes the servers are fucking up again

merry moon
#

So my friend is still playing just fine

low sapphire
#
  • connected again
lunar wharf
#

you know whats fun doing drops to get more interest in the game but they literally cant fix the fact the servers die every day at the same time

steep jasper
#

Servers are down I think. Somethings fucked. Won't let me launch.

low sapphire
#

probably they jsut restarted the servers

vivid briar
#

its letting me in now

lapis sun
vivid briar
#

bad account id

quartz arrow
vivid briar
#

its a server ussie mac

lapis sun
#

ahh ok

heavy ivy
#

@lapis sun spam join and you will eventually get in

pallid spear
#

back end error will launch

vivid briar
#

it always says bad account id when servers are fucking

merry moon
#

Bad account id

low sapphire
#

nah, it loads the game and gives the same error message

vivid briar
#

yeah same for me it just let me in and gave me the error

lapis sun
#

so what can we do

merry moon
#

doesnt even load the game for me

steep jasper
#

We're just going to have to wait it out. Nothing we can do

vivid briar
#

wait for then to get there shit together

steep jasper
#

^

vivid briar
#

they should give us some kind of comp for this bull shit

sleek moss
#

I got stuck guys, I'm dead but my screen is black and it doesn't send me to the main menu, what am I supposed to do?

simple bay
#

anyone else get signed out of their account

grave hatch
#

everyone

vivid briar
#

it does this everyday at the same time

heavy ivy
#

some streamers are fine

steep jasper
vivid briar
#

the reason the streamers are fine is because of the tarkov prime servers

lunar wharf
#

cant even launch the launcher anymore lol

heavy ivy
#

probably have to keep spamming until it works

lapis sun
#

this game so broken wtf

vivid briar
#

your just now realising?

lunar wharf
#

GuYs ReLaX iTs A bEtA gAmE

sleek moss
vivid briar
#

lol

crimson agate
#

I was halfway into kiba and chill with my bro and we got hit with a "bad account id."

steep jasper
#

lmao

opaque sparrow
#

man its like prime time for this

vivid briar
#

youl get all your loot back but no loot you got in raid

marsh dome
#

Servers down lmao

exotic dirge
#

can someone dm me i need help i just go game

sleek moss
#

Even my Windows is fucked up. Desktop is not working

candid scroll
#

@quartz belfry is being racist he just left

merry moon
#

my game is starting now

dry cedar
#

if u get getting bad id, it means u are banned

lunar wharf
#

GuYs ItS a BeTa GaMe ReLaX

manic estuary
#

AGAIN GOT 3 HOSES IN BACKPACK AND AGAIN SERVERS GO DOWN -.- f this shit

opaque sparrow
#

ya always gotta be prepared for this time

vivid briar
#

the streamers are fine because they have the tarkov prime servers from nikita

weary quest
#

@quartz belfry Yes he is

opaque sparrow
#

always take important stuff into your container

exotic dirge
#

im trying to sign in and its not working please help me someone dm me

opaque sparrow
#

waitTM

steep jasper
#

Zenu, the game is messed up. We have to wait it out.

sick patrol
#

why don't they even acknowledge it jesus

daring basalt
#

1

crimson agate
#

pengo just said i was banned tho

vivid briar
#

for everyone that cannot log in or gets dissconnected from servers the tarkov servers are down right now if you were in raid all loot you came in with will be returned to you

flat temple
#

Rip servers

heavy ivy
#

of course pestily's server is fine

reef phoenix
#

servers down again for people?

steep jasper
vivid briar
#

yeah pestily is on the tarkov prime servers

still dagger
#

as soon i as extract with task items :')

quartz belfry
#

BRO WTF

merry moon
#

my game just started but all of the menu buttons are gone

sleek palm
#

Halp

violet comet
#

but how does this happen every single day

sick patrol
vivid briar
#

yeah

sleek moss
quartz belfry
#

They say im looking like shit

vivid briar
#

every fucking day its the same issue at the same time of day

lapis sun
#

tarkovs closed due to aids devs yall

sick patrol
#

it's like they have a script fuck_up_servers.sh running on schedule

true void
#

Critical error loading profile

still dagger
#

also remember, this isnt a triple a game dev team with triple a dev game player count

📎 unknown.png
acoustic goblet
#

Tarkov i love you i coming in and you comming out

quartz belfry
#

😦 racist

vivid briar
#

servers died pogu

#

they said they are aware of backed problems and are investigating

#

backend*

tender knot
#

you can still go on US servers and such at least

steep jasper
vivid briar
#

LOL

sick patrol
#

trash backend. they have millions, why don't they fix it. sketchy shit

vivid briar
#

ok prime servers dont actually exist lol

still dagger
#

^

vivid briar
#

its a meme

neat wadi
#

😂

lost scaffold
#

somehow I doubt that given that I have seen streamers get in to games live while there are backend errors in most regions

vivid briar
#

TARKOV NO WORKIE

still dagger
#

they are actually fixing the issue you entitled children

merry moon
#

but theyre still playing the game tho

opaque sparrow
#

bruh

near cobalt
#

Woo! just extracted and am in the loading screen!! Yes!

still dagger
#

the devs or streamers?

sick patrol
vivid briar
#

yeah pestily jsut got dissconected

steep jasper
#

Stop fucking whining and wait.

still dagger
#

no way fake news, hes a streamer

lost scaffold
#

they did mention they are working on it though so let's see how it goes

vivid briar
#

his tarkov is down

sick patrol
#

even an announcement like The game will crash every day at XX:XXhrs would be welcome tbh

opaque sparrow
#

Bruh, you clearly see it happening already

still dagger
#

it doesnt crash everday lole

lost scaffold
#

what is this? the 15th crash now since wipe?

sick patrol
#

sure does

lunar wharf
#

yes it does lol

vivid briar
#

Ohio the reason were whining is because of the fact that it crashes everyday at the same time

opaque sparrow
#

Plus it's in the middle of a drop event, ofc there will be waaaay more traffic

lost scaffold
#

shame I lost all that stuff

still dagger
#

yea

vivid briar
#

and the only thing they do to even remotely aknowledge it is by saying we are investagating

still dagger
#

i mean they cant day much

opaque sparrow
#

Well what are they supposed to do? Bend over for you?

sick patrol
#

it's probably a major bug they can't fix lol

gentle glade
#

MATE IM PISSED GOT A FUCKING SHROUD MASK IN MY RAID AND ITS FUCKING GONE

vivid briar
#

then they put a band aid on it for a bit

atomic badger
low sapphire
#

stuck on loading screen. still better than launcher lol

civic viper
opaque sparrow
#

Kinky but I don't shame

still dagger
#

holy shit go play a different game

gusty terrace
#

Damn I had hella loot

atomic badger
#

no

neat wadi
#

Its a beta cry more

vivid briar
#

i paid 100+ dollars for a game they better bend over for me

lost scaffold
#

there he is the tarkov shill

sick patrol
regal nacelle
#

@covert vine refresh the token and you're golden

still dagger
#

i mena

lost scaffold
#

"nah it's ok the servers go down on the daily just chill daddy" lmfao

still dagger
#

i mean you did it to yourself

vivid briar
#

yeah

sick patrol
#

lol taniks wtf you talking about

vivid briar
#

if your one of the people saying that its not that big of a deal your a idiot and dont want to see the game improve

still dagger
#

it clearly says fucking beta

lost scaffold
#

ah yes the beta argument

opaque sparrow
#

Bruh, imagine being so entitled with a game that is clearly experiencing more than the usual traffic because of an event

vivid briar
#

the tride and true arguement of beta gaming

atomic badger
#

imagine thinking we should be okay with the servers crashing everyday. we need to have standards

gusty terrace
#

Taniks is just trying to sound intelligent

quasi olive
#

so why cant i extract

opaque sparrow
#

It's not new, triple A games have the same problem so like, get outta here

still dagger
#

^

civic viper
#

The servers are stressed right now, more then usual, because of the twitch drops, wait for drops to end, give it a week, and it will be back to normal

neat wadi