#community-support

1 messages · Page 678 of 1

steep blaze
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looks like that error window has a scrollbar though... is there more text?

knotty birch
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there is. basically tells me what you said

steep blaze
#

not sure what's going on, possibly related to the AWS issues but unsure on that

#

scratch that, i think we pinned it down to a DNS issue

dim hornet
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Can anyone help me as to why this game is poorly optimized??? Is it just me with these issues?

steep blaze
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Your issues have nothing to do with optimization. The game has bugs that come and go, it's still being developed. No, most people don't want to help you when you talk about what a POS the subject is

#

Aside from that, I responded to your issues yesterday or early today, forgive me for forgetting when. Many people are experiencing that particular bug and if you took a minute to read other people's posts in here you would see that.

vivid briar
steep blaze
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It's a backend error. Have to just restart the game

vivid briar
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I got this shit 3 months by now

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Just after release of 12.8 my game broken

steep blaze
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Hold up, it gives you that error immediately?

vivid briar
steep blaze
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Normally that happens randomly when you move an item due to poor connection to the item server

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Oooo, you have a bugged inventory.. Wow

vivid briar
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Yeah

steep blaze
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Use the launcher to open a support ticket

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This is community support channel, you will need a developer to fix that on their end

vivid briar
#

I wondering will character wipe work?

hushed turret
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Does anybody have a clue/workaround for people like me still having the infinite "AWAITING SESSION START"-state when going into a raid as a PMC? Playing as scav works just fine

safe viper
#

Why is my aspect ratio getting reset after every raid?

azure dune
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any workaround to the matching glitch? Only seems to happen on reserve for me

steep blaze
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@vivid briar probably

noble hazel
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Hey guys, i've come back to the game recently, and for some reason when I'm into the "loading loot/map" phase, my game stutters like crazy, and it makes me 1 to 2 minute late, every raid

#

This stuff has never happened to me before

vivid briar
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and it keeps kicking me out for no reason

leaden hornet
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dude in this discord named baked bean asks waht im coming, i say thick and then he comes with a pistol. im liek sus as hell. we get n a fight and he tks me 30 seconds in GO figure i should suspected

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fyi just warning

mighty isle
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Dude I hate this, I've disconnected 5 times today, twice in one game, and died three of those times. Is it on my end of tarkov's

vivid briar
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tarkek

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i litterly have 20 ping on miami servers

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and i keep getting kicked

livid copper
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@vivid briar st Louis Dallas n Miami are trash I can't even connect to them on fiber or regular net try a different set u should have no issues

topaz iris
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why is it literally always raining

vivid briar
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tried california servers, still noit working @livid copper

lean folio
vivid briar
#

i keep getting server connection lost no matter what dude, i change my servers and rebooted my wifi, says i have 20 ping yet i still get disconnected

gleaming bone
#

Was steam audio re-enabled?

steep blaze
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No

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@lean folio is a dns failure

silent karma
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How long do Sherpas usually take, it’s been about 3 weeks now

steep blaze
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Switch to cloudflare dns 1.1.1.1 or put an entry in your hosts file to override

carmine ginkgo
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I'm hoping to buy EOD in the black Friday sale, though on my launcher it says the prices in euro because I got the Europe edition, can I still buy it with CAD?

severe thicket
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So I have a problem, I went to launch teh game yesterday and it asked for email verification- "An email has been sent"

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but I never got anything. Filed support ticket but wtf else do I do? It was fine two days ago, I didn't change a single damn thing

steep blaze
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check your junk folder ¯_(ツ)_/¯

severe thicket
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haven't gotten a damn thing from them since February on emails

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Fuck me I guess for having the absolute gall for expecting "send an email" to not be utterly fucked

steep blaze
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no-reply

severe thicket
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yes

steep blaze
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can you log in to the website?

severe thicket
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Yes

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website, forums, my email login is right because it asks for verifiation in the launcher, but "Oh, this? nah."

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I tried to change my password and "Instructions are sent to the email" which, well~

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I even have a recovery email set up

steep blaze
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the email on profile is with a large provider or a small time provider?

severe thicket
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gmail

steep blaze
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interesting

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you'll have to wait on the support ticket :(
i got nothing

severe thicket
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It was a longshot

vivid briar
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anyone else getting disconected 2-3 minutes into raid even though ive got 20 ping and tried dif servers?

steep blaze
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only time i've ever seen that happen is massive packet loss or conflicting apps running (such as another unity game in the background)

vivid briar
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well i dont have anything going on in the backround and no packet loss so

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if i wake up tommorow and im still geting disconected im going to quite mad innit

steep blaze
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@vivid briar are you kicked from raid or kicked from loading back to menu?

vivid briar
steep blaze
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Lol, no

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The game uses up to 18gb of memory

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@vivid briar seems like a network problem ☹️

solar leaf
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does anyone get this bug where after filtering search that they cant search up anything after

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in the flea market

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thanks

soft lark
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hey guys so ive already done the server selecting part to decrease my queue time when matchmaking but it still seems to run a bit slow

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I used to spawn in within like 2 mins tops on customs, now it takes me 4 mins to queue. I used to be able to spawn in before my friends did until my friend did idk what to help them play because it would freeze on them occasionally and now they spawn in at least 2 mins before i do. does anyone think it has to deal with overclocking or my RAM?

acoustic nova
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It seems like my directional sound is reversed? I have binaural sound on. Any tips?

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I literally had my friend move on my right and I heard it in front of me

eager crow
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Anyone else get stuck at deploying 0.000 seconds? I try to load back in again and it stays at awaiting session start. I noticed this is only on Shoreline for me.

tropic python
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i need some help

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anyone else have the problem where you can't sign into the website and cant get the AUTH code because you can get email and if you try to change your email it wont let you or if you try to change the password you cant because you and get the AUTH code

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or is says "Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}

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plz i need help and support don't reply to me i and really want to play

rough idol
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Any ideas for fixing "Error during apply patch for file "EscapeFromTarkov_Data\Managed\mscorlib.dll" File state: Modified"?

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I have run as admin and disabled firewall/etc. Still no dice.

torpid jolt
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might want to look into player dontkeelme, homeboy didn't know where i was peeked around the corner and immediately shot me with no misses, this happened multiple times...

worthy prawn
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i downloaded the game but it says files not match

vivid briar
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Disable Live protection on windows defender, its fixes all launcher related issues

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or most I should say

worthy prawn
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wtf eft file empty but it downloaded 11 gb

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where is my game files

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how is this possible

merry skiff
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How do I report a suspected hacker when I killed them

remote eagle
#

anyone know why AMD freesync causes the game screen to flicker/ pulsing effect after its enabled however with it being disabled it works just fine?

hazy ocean
#

can I gift the left behind edition for a friend, and get a discount since he has the standard edition? or do I pay full price for some reason?

ornate matrix
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Pretty sure you pay full price

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Can't give version upgrades afaik

hazy ocean
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well that's fucking stupid.. who would do that .-.

minor oak
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Yu59

prisma dew
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can anyone help with my crashes its a unity crash

worthy prawn
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@prisma dew i cant even download game dude game fucked for sure

prisma dew
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yh man like i can play a raid then the next raid it will crash on matchmaking

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its so fucked

vital sable
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hi, i had a problem with a staff. where should i contact for it

sick dust
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Anyone else have issues where there is no direction on audio?

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Everything is just loud

worthy prawn
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like i said they need to fix game everybody has different issues with this game bsg please do something about

steep blaze
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@sick dust steam audio is temporarily off due to 3rd party bug

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@rough idol delete temp folder in launcher folder, reboot, try again

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@acoustic nova steam audio is disabled due to 3rd party bug

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@soft lark depends how much ram you have and several other factors

acoustic nova
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oh i see, maybe it was buggy cause i still had it "on" despite it being disabled

steep blaze
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No

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Left and right can't tell you front or back

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There is no bi-aural right now

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Keep your head turning to get better sound accuracy

acoustic nova
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steam audio is the same as binaural sound right? kinda confused cause binaural sound was ticked in my settings despite steam audio being disabled

steep blaze
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They turned it off internally

acoustic nova
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oh i see

steep blaze
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Nothing can be done until valve fixes it

acoustic nova
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alright

sick dust
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Okay, but I have no left right or front back.

steep blaze
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You can't hear?

sick dust
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It's just, loud or soft

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Like ring of effect

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I can't tell a direction at all

steep blaze
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Right.. Read the whole convo above

sick dust
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I know steam audio is off but before they introduced it I could tell left right

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Turning does nothing for me

steep blaze
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Make sure your headset is plugged all the way in. Sounds like you have mono sound

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It would not be just tarkov though

sick dust
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I have a blue tooth headset (have tried with several headsets.) It's all mono sound

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I think I need to just reinstall then

steep blaze
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You should be able to use Windows sound manager to visualize the right and left channels while shooting in hide out to further debug what is happening

sick dust
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I'll try that. It's driving me nuts, tried everything else I could think of. It's been a week lol

pastel cove
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How do i change my region on the store page its stuck in EU i want US

hot plank
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@pastel cove when u install the launcher it allows you to change it above download/install

pastel cove
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I want to upgrade to EOD but its in EU

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how do I fix this?

hot plank
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oh... on your account??

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weather if its eu or na depending on what you bank with it should convert usd into euros costing the same no matter the currency I belive

pastel cove
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I understand that but how do I change the region, I live in the US

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My standard edition is in EU region and I can still launch the game

pastel cove
steep blaze
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As far as I know, that's not possible. You will need to open a support ticket from the launcher

pastel cove
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I live in US

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I want to upgrade but I dont want a EU version

hot plank
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change regions

pastel cove
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well how do I do that

hot plank
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pick whichever is closest to you

pastel cove
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Thats not the problem I can play

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I want USD

steep blaze
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Read the page about regions on the site. It can not be changed

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Regioned versions of the game are for legal reasons. Like what can be said in the game. You have to purchase an eu upgrade or buy a new copy

hot plank
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the usd you have to upgrade will be converted yo euros

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it will cost the same usd just payed in different currency

steep blaze
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Jesus

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@hot plank three versions of the game are sold. Russian, EU, and international. We are not talking about currency or servers

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The question is a matter of legal distribution of content

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His base version is EU region locked

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It's not euros vs usd dollars

hot plank
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@steep blaze i know he want to purchase it in the us account and or region but if he buys it in europe he could just change the server region and that is it upgraded to EoD on eu region. if its locked then ring customer support or some shit like that

dense robin
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I reached lvl 3 metabolism to upgrade the nutrition unit so I did but the nutrition unit still said "level 3 required" so I restarted the game and now I'm at lvl 2 metabolism again?

steep blaze
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Sounds like a rounding bug. You probably need 0.1 more

rain cedar
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Alright, quick question guys. Anyone here still suffering from group invite issues and is willing to provide feedback on a future possible fix?

dense robin
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I was well into level 3

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I'm at 28.6/30 again

zealous tiger
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@vivid briar weapon modding gang

zealous tiger
zealous tiger
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Idk how i can give further feedback other than fix it since i dont understand anything about it and what went wrong

vivid briar
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soulrupture#6579

steep blaze
rain cedar
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@zealous tiger That is what i'm gathering people for. DEVs are working on a fix, but they will need feedback when they deploy it. Specifically, from people who were suffering from the issue testing to see if it's fixed or improved.

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So for now i'm only gathering a list of people to contact after the fix so they can give feedback ASAP.

maiden linden
steep blaze
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I can help my friend test it

zealous tiger
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Constantly having to reset lobby everytime i want to play a game with a friend, sometimes not being able to see them in the group with me and occasionally being left in the lobby while they are matching

worthy prawn
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@zealous tiger most annoying bug ever when it happens to me i have to reset whole game to fix

zealous tiger
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oh thats really the only other way other than start searching and backing out

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there are also frequent back end error ruining the flow of going to the stash and back into another raid but im pretty sure that's well known

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also loading screens during the EXP section after a raid is very bad but that's been an issue since 12.8 came out and its also well known

worthy prawn
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i wish 12.8 never came out

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i cant even download the game

zealous tiger
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my friend could not even enter the game since 12.8 lool

worthy prawn
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it constantly bugging up

gleaming kiln
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@zealous tiger Would you be willing to help us out?

zealous tiger
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How could i be of help?

rain cedar
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By testing to see if it's still happening. As i've explained. 😛

zealous tiger
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oh ok sure

worthy prawn
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i've downloaded 11 gb but game file empty @rain cedar any idea what cousing it

gleaming kiln
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@steep blaze @maiden linden Are they on the Discord and would they be willing to help?

steep blaze
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yes, yes; currently asleep, coming soon

gleaming kiln
zealous tiger
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@verbal obsidian should be able to help

verbal obsidian
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sure

gleaming kiln
verbal obsidian
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Nope, but all of my friends have it

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For me I don't have it cuz maybe the data centre for the server is right next to me because I play at less than 5 ping all the time

gleaming kiln
verbal obsidian
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when was the patch?

gleaming kiln
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Has not happened yet.

verbal obsidian
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Sure lemme ask him

gleaming kiln
verbal obsidian
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@fickle citrus Hi, would you be able to describe the issue to @gleaming kiln ? Thanks

fickle citrus
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Hi, I am having an issue as to where I am not able to receive any invite from my friends and I have to restart my game. This happens most of the time. After a raid, I have to restart my game as I don't receive any invite again.

fickle citrus
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Sure

tender basin
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i have the same problem @gleaming kiln

gleaming kiln
tender basin
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oh ok, i was not sure if i was added or not

gleaming kiln
tender basin
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no prob

maiden linden
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im here

gleaming kiln
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Anyone else PM me if you have the issue, I gotta go for a while. I'll get to it when I can 1461_Heart

maiden linden
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what exactly is the issue

steep blaze
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they are collecting feedback testers... people that have the bug where you can't see invites from other players or have the bug where you invite people and can't see them in the party

maiden linden
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ok yeah my friend has that

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its never happend to me tho

steep blaze
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have your friend send a PM to thewhistler if they would be willing to assist in testing a fix

visual drift
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what time is tarkov going on offer eu time please

maiden linden
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ok ill see hes not as active tho

steep blaze
visual drift
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thanks

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is it going to be 30% off

steep blaze
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25% i believe

visual drift
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ye

stark hull
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some1 changed my name to tarkov citizen and im bout cry plz change back

steep blaze
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you should be able to set your own nickname for a server. right click on the discord server on the far left panel, then goto "change nickname"
protip: don't set it to something stupid or assinine like spaces or non-printed characters

orchid thicket
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tarkov is saying i have to reinstall it again

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but i already did that

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its a repetitive problem

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any fixes?

gritty narwhal
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this is the website rn, and im just stuck loading it? lol

vivid briar
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My game keeps kicking me for “low connection quality”

snow lintel
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hello everyone

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quick question why do i have low ping in the ticked servers on launcher, but in game i have 250 ping

static walrus
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If anyone interested about the invite, flea market bug, long load time after round:

  • asking my internet provider to only give me an IPv4 address (so, to disable NAT and IPv6) seems to solved the issue.
covert crow
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Any fix for stuttering? Game is unplayable now because of stuttering and rubberbanding. Have reinstalled game, hardline wired 1gig service, never had an issue before last patch update.

pastel cove
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Can I upgrade to EOD with a prepaid card?

mild bridge
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also and EOD question, when i upgrade will i receive the .20 trader rep (if i already have my account with trader rep and stuff on it)

steep blaze
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Pretty sure I got that boost when I did it in March

proud silo
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i get this bug with my rig when i try to put it in my inventory a white square appears and get some random bugs and i cant put it in my inventory in the end

little bay
vivid briar
#

Ticket number :
#8061773
#8050588

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i was reinstalled 19 times

magic galleon
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Hi I need support help please

vivid briar
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anyone else getting high ping ingame although server selection has low ping
like im getting ping in the 400s while launcher says ping is like around 40

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and the games literally unplayable

outer spruce
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is there a chrismas discount for teh gamma version of the game

vivid briar
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@outer spruce there is a black friday discount soon

outer spruce
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i thougth chrimas was alot bigger

steep blaze
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Always the same

vivid briar
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its always like 25%

keen knot
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YEETUS_DELETUS, level 37 I believe, is a hacker. I play the game quite a bit and this was one of those situations on labs where I was looking through a tiny crack and got instantly killed, followed by the same thing by my teammate. The guy was just wiping the entire lobby, and he said he also knew the guys name from another discord as bragging about his aimbot. If you could HWID ban him that would be awesome

outer spruce
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oh ok thanks

visual drift
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isnt it meant to be on offer

cosmic beacon
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i'm tring to upgrade my version of the game but at the end of the payment i get pagament not axcepted

viscid stream
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same here

cosmic beacon
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there is a way to fix it?

viscid stream
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i dont know im new to tarkov and just trying to buy standard edition

cosmic beacon
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ah the yhave probaly server problems for sure

tender cove
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so on battlestates website is it supoosed to say pre ordered on the bottom when i preordered it?

vivid briar
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Anyone else having issues with the game ? I could not change weapon or loot, said my bag was full. I restarted the game and now Im stuck here

vivid briar
steep blaze
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you're still stuck on the server that died... you'll have to wait 5-10 minutes @vivid briar

vivid briar
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ok, thanks guys, give it some more min and see what happens

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It was getting more and more disgraceful.

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support team and developers need to be fired urgently

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I have been several great runs now, and I dont want to lose my gear to server crhas xD

steep blaze
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i'm honestly not sure if you want help or just to complain... you talk about support needing to be fired and shit, but this is a community support channel where you're actively asking for assistance

sleek moss
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Guys, I'm trying to buy the game but it's taking ages to confirm my payment. The payment is still pending and it doen't get accepted for some reason, can you help me please?

vivid briar
steep blaze
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@sleek moss lots of people are reporting that, the sale is probably stressing the system

sleek moss
#

oof

vivid briar
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doesn't work v2

sleek moss
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Should I wait then?

steep blaze
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did you want help or just to bitch?

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@sleek moss yeah, give it a couple hours and try again

vivid briar
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pretty sure that you could, stepback, take a deep breath and try later or on saturday. The systems will be very stressed during black friday

vivid briar
sleek moss
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I'll try tomorrow in the mornig then, thank you for the help guys. I though my card couldn't pay for that for some reason

steep blaze
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guess you didn't actually want help ¯_(ツ)_/¯

vivid briar
#

I'm using translate. isn't what you wrote is swearing?

honest grove
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If I upgrade my account to EOD from regular, will it delete my Kappa and replace it with a Gamma?

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I hear the stash doesn't get wiped but i'm not sure about my Kappa container.

steep blaze
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no, you get the kappa in addition to your gamma

honest grove
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Should I put my kappa in stash just incase? Or does the Gamma come in the message.

steep blaze
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@vivid briar yes, i swore. i'm an adult. it's a word. you have typed nothing but complaints, not questions. I offered to assist you but so far you have just complained

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@honest grove doesn't matter, you get the gamma in an email

honest grove
#

Ohhh ok so everything comes in the message.

vivid briar
steep blaze
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@honest grove correct!

honest grove
#

Lastly, do I need to use PayPal if purchasing with Euros? My regular account is on europe but i'm in the US.

steep blaze
#

unsure on that one, you need to make sure that you upgrade the same version as your base game though
what currency you use to pay should be abstract from that

honest grove
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Yeah it's the same version. I got it gifted from a friend, but he bought the europe version.

steep blaze
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yeah, just upgrade europe version, you may be able to pay usd for it

honest grove
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So I have the choice of using a credit card, but not sure how the transaction works on that since it's in euros and i'm in the US haha.

steep blaze
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honestly, i don't know for sure, but most likely the credit card will charge you an exchange fee on top of the actual usd exchange

honest grove
#

Oh I put in my card and it did the conversion with the fee anyways, nevermind.

steep blaze
#

@vivid briar open cmd and run ping cdn-11.eft-store.com and tell me what IP it resolves

sleek moss
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Let's see how much time it will take to the system to go back to work again. I will leave the payment pending till it will work

honest grove
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Thanks Spiked. Appreciate ya.

vivid briar
#

so?

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Btw please use simple english

steep blaze
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please close launcher
navigate to your launcher install folder similar to D:\Battlestate Games\BsgLauncher\Temp and delete all files in this Temp folder
reboot your computer (to clear any file access conflicts)
then, make sure any anti-virus or firewall has an exception for eft launcher
now download the game
if issue persists, we will try to change which server you are hitting for the download

vivid briar
#
  • then, make sure any anti-virus or firewall has an exception for eft launcher

i have kaspersky. but not have any exception

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in the buy option for the game what region is for eu

steep blaze
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please add an exception to kaspersky to allow EFT launcher @vivid briar

vivid briar
#

w8

wintry wraith
#

someone here can unlock my account??

steep blaze
#

@vivid briar eu is eu ?

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@wintry wraith nope, community support here; open a support ticket from the launcher

wintry wraith
#

@steep blaze tks

cosmic beacon
#

i have problems upgrading my versione somoene could help me?

sleek moss
#

So yeah guys, I managed to go through but when I tried to pay the site of my bank opened and said that I have to make an account and download the app so I can register my phone number

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Now the payment is still pending

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Looks like Chrome even detects a popup

honest grove
#

To those who have upgraded their account, did you immediately get an email and payment processed through your bank? I have yet to see anything, scared to try to do it again lol.

cosmic beacon
#

i'm tring but every time i get to the transaction i get an error

honest grove
#

Hmm I got through but not sure why payment hasn't been taken.

cosmic beacon
#

i think that server are broken

digital juniper
#

is anyone else having or had the problem where you cant buy from traders. "you don't have some items to finish the deal"

cosmic beacon
#

just restart the game

digital juniper
#

ive restarted and uninstalled

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lol

cosmic beacon
#

ahah try to sen a ticket

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or go to internet and search for that

steep blaze
#

@digital juniper did you click the auto fill button at the bottom?

tardy lake
#

im trying to download tarkov but it says connection is too slow im getting under 1mb and i usually get way more anyone know how to fix it i tried reinstalling

jovial pike
#

i downloaded tarkov and i got banned all of a sudden the second i got into the raid, is this a bug or somthing

unreal widget
#

Why does the trader say 'You don't have some items needed for this deal' when I have the roubles? I don't have the flea market unlocked so it's literally impossible for me to buy anything from the traders.

steep blaze
#

@jovial pike how do you know you were banned?

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@unreal widget make sure auto fill is selected and the roubles are in stash and not on your PMC

jovial pike
#

@steep blaze it told me when i got a connection lost and it told me that this account is banned

steep blaze
#

did you previously have a tarkov account?

jovial pike
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no i havent

#

thats the thing

steep blaze
#

did you purchase your computer or gpu second hand?

jovial pike
#

no it was a pre built pc so

steep blaze
#

wait an hour and try again; hopefully your server crashed and it's not really a ban
if it gives you the same error and you really really seriously didn't do anything shady, open a support ticket via the launcher

jovial pike
#

aight

#

i cant even log into the account threw the launcher

steep blaze
#

ah, sounds like you're totes banned

jovial pike
#

how this shit is weird

#

they just scammed me for a 100 bucks

steep blaze
#

real money trading, cheating, purchasing someone else's account, using a region locked account from a blocked region, buying a computer that's been hardware banned.... lots of "how"

jovial pike
#

none of those things tho i have never done

steep blaze
#

it's also possible that if you JUST bought the game, there may be some payment processing that went wonky

honest grove
#

Did you run on a VPN?

jovial pike
#

no i did not run it on vpn

#

my freind told me not to because this might happen

honest grove
#

I know some gaming software is caught by BattlEye and is considered a cheat software. I've heard of that happening to people before.

steep blaze
#

go make sure your bank didn't reject/cancel payment ¯_(ツ)_/¯

unreal widget
honest grove
#

If I remember right you have to do it through BattlEye.

steep blaze
#

@unreal widget bottom of trade window

jovial pike
#

aight

unreal widget
#

its checked, no difference

steep blaze
#

don't crop... show the roubles in stash

unreal widget
cosmic beacon
#

try to sell something

unreal widget
#

ahhhhhhhh

#

that worked???

steep blaze
#

yeah, that's strange... i think your stacks of cash were kind of borked, probably would have worked to just go move them

wintry wraith
#

algum brasileiro novato ai

sleek moss
#

I think I cannot buy Tarkov this year because of my bank

#

I need to register but they don't make me register cause their site is so fucked up

covert yacht
#

does anyone know how long it normally takes Xsolla to take out less then 2 dollars when you upgrade the game?

cosmic beacon
#

@sleek moss i don't know

#

right now i have a problem where they decline my payment

#

i hate all these

limpid olive
#

Anyone know a fix for the bug where I invite someone, they accept but only shows up on their screen? It shows im in their group for them but not me

digital juniper
limpid olive
digital juniper
young hamlet
#

Hey all, anytime I load in to a game my ping shoots up to 400+ and kicks me out almost immediately, I have done everything in my power to try to fix this, and it’s the only game it happens with. I have checked all my servers in the launcher, checked for updates, cleared cache, and done lots of network troubleshooting. I have come to the conclusion it is in fact EFT causing it. Has any had any similar issues or maybe just another idea I’m not thinking of?

steep blaze
#

check your anti-virus and firewall to ensure there is an exception for tarkov

brave granite
#

guys, does anyone know how to solve the error in the payment that sometimes occures when upgrading to another version of the game? I have tried many times from my pc and phone, trying to log out and back in, I have also tried from an anonymous window and checked everytime that my card numbers were corret but it didn't work. Let me know by tagging me if u have any idea of how to solve it, because the game is 25% off and i wanted to upgrade it, thanks for the help🙂

vivid briar
#

casa are u having that issue too?

#

im trying to upgrade and it keeps saying payment error contact xolla support or whatever

brave granite
#

yes, same problem

steep blaze
#

yup, contact xsolla live chat

vivid briar
#

3032: Sorry, the payment cannot be completed now. Please try again later or contact Xsolla customer support

brave granite
#

when I try it says: Your payment has been declined

vivid briar
#

how do i help really high ping?
i've tested pretty much everything and i keep getting like ping in the hundreds the point where its unplayable.
im in the right server for my state and everything but is it just tarkov servers or is something going on?

brave granite
#

I had really high ping for some weeks after an update then it got better and I started playing again😕

young hamlet
#

I have owned this game for almost a year and have never been able to finish a raid because server issues lol I still don’t want to give up tho

vivid briar
#

yeah like i really wanna play more because i've started im like level 8 and am really hooked
but i cant due to ping issues ://

brave granite
#

yep, it's a bit annoying when it happens

knotty breach
#

The xsolla additional verification charge doesnt show on my bank account lol

vivid briar
vivid briar
#

how it's possible ? normal scavs are CRAZY

somber rivet
#

I was going to buy a second account to do challenge stuff, can I put it on my main accounts email or do I need to make a second one

rough relic
#

i cant put the zip code

#

can we even buy or gift the game rn?

somber rivet
#

you should be able to

safe viper
#

FIX THE FUKING AUDIO IN THE GAME, 6 years dude and the audio is still trash

rough relic
#

ye i fixed it but now i gifted him he received it and on the site he cant downlaod ther game

#

i think modo or wtv who supposed to help gave up on this chan

#

they just let people suffer from bug and everything and dont care

lilac hamlet
#

i just bought eod, and it said it got cancelled but the charge went to my card when am i gettin this

torpid jolt
#

It keeps happening, I find things in raid and when I come back to my stash it says it wasn't found in raid...

#

just brought back a graphics card and some cigarettes for some quests and now I cant even use them for the quests or sell them on the flea market...

steep blaze
#

@torpid jolt you have to get a green extraction to keep found in raid

#

Shoving it in your secure container and dying or getting a run through doesn't count

#

@vivid briar guess you got the game working... No problem (in response to the thank you that you didn't bother with)

round steppe
#

how long does it take for my account to get eod after i was charged for it?

steep blaze
#

Pretty instant

#

Log out and close the launcher, restart

lilac hamlet
#

aight nvm i got it

honest prism
#

same thing happened to me

lilac hamlet
#

just messaged live chat on xsolla

honest prism
#

can you send me the link?

lilac hamlet
#
honest prism
#

alright thanks

strong yoke
junior furnace
#

{"detected_ip":"||xx.xxx.xxx.xxx||","message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}

#

Anyone can help with that ?

#

Can't even log in on tarkov website

covert crow
#

Anyone having serious stuttering and rubberbanding issues?

molten jungle
#

hi my fps is stuck at 120 in main menu and im getting like 40 fps ingame and my gpu usage is at 30%, i used to get over 100fps ingame and my monitor is 120hz also the gpu usage would be 99%, im not sure what happened - vsync is on ingame and off in control panel ??? used to get like 300 fps at main menu

safe obsidian
#

does anyone know about the upgrading of the game

junior furnace
#

@molten jungle show your ingame settings , i have 2 ideas

molten jungle
junior furnace
#

and Game

molten jungle
junior furnace
#

be sure that you use multiple cores in game

covert crow
safe obsidian
#

I upgraded to EOD and its showing i didnt pay for it yet the money came out of my account?? anyone know how to get it to activate?

junior furnace
#

@covert crow @molten jungle you can also try this

covert crow
#

The first picture you sent, what option did you choose to get that pop up window?

junior furnace
#

ctrl+alt+ delete next press task manager

#

you need to have EFT launched

covert crow
#

Oh I got there. And then I’m assuming the details tab in the task manager.

#

I’m just wondering what window shows the cores being used.

junior furnace
#

affinities

covert crow
#

Oh shit! Awesome!! Thank you.

junior furnace
#

check if it works 🙂

covert crow
#

It was only running off of 4 cores out of 7. And I just changed a few setting in my nvidia control panel. I hope that helps with my stuttering and rubberbanding. It’s so bad right now that I honestly can’t play.

#

Game will stutter as soon as I get into a firefight and I lose every time because I freeze on my end.

junior furnace
#

what's your pc specs ?

#

aiming by 2X + scopes with low end pc is really difficult

#

these scopes changes my fps value from 80-90 to 45-50

covert crow
#

I7 processor, 16gig ram. It’s DDR3 which I know causes a little issue, I’ve got 32 of DDR4 on order, but I wasn’t having any issues till the patch this week. And I’ve been playing for over a year.

#

Nvidia GTX970 graphics card sorry. Forgot that.

junior furnace
#

I see you have almost the same specs as me

covert crow
#

It was his old pc, he built it from a couple old laptops I guess, but it works great, especially for my wife when she plays WoW and Skyrim. Struggles a little on EFT but on low setting I still average 45-55fps. He’s in the process of building a higher end of for me right now as a Christmas present.

junior furnace
#

45-55 fps is imo still too low for your pc

molten jungle
#

try enabling fullscreen ingame, and in tarkov.exe properties disable fullscreen optimizations

#

enable vsync ingame and disable vsync in gpu control panel

junior furnace
#

@covert crow you need to do some changes in nvidia settings i think

molten jungle
#

make sure gpu isnt applying any sort of antialiasing

covert crow
molten jungle
#

before i was getting 30-40 fps and now 240+

covert crow
#

I’ll check that after this raid

molten jungle
covert crow
#

Running a lot better so far!

vivid briar
#

needing help

#

keeo getting an error everytime i try to update

keen knot
#

Hey can any of the admins or mods gimme an update on YEETUS_DELETUS I wanna know if this guy is hardware id banned because he’s been a consistent issue for hacking in labs

vivid briar
#

im getting kinda bad frames and it feels stuttery
i have a core i7 4690 gtx 1060 3gb and 24gb ram ddr3 which might be the issue

verbal flame
#

Hello where is it that I report bugs? Is it here?

junior furnace
#

@vivid briar how much fps do you have ?

vivid briar
#

it seems like im getting 30-40 on like customs woods

#

and my highest fps i get on factory

#

not sure about others as i havent played them

junior furnace
#

yea , factory is small that why it's most playable

#

If you can , please show your ingame settings

covert crow
vivid briar
#

might take a bit for some reason my tarkov takes a bit to boot up

ashen thistle
#

is it a known bug that Scavs don't spawn in Online mode if you put the AI difficulty to Random or is it just me?

junior furnace
#

@vivid briar you need to change some options i think , your cpu is not any special

vivid briar
#

okay i think i know why

#

for some reason my textures were on medium and kinda low but they got changed to liike high for some reason

junior furnace
#

@ashen thistle you probably talks about offiline becouse you can;t put AI difficult in online raids

verbal flame
#

So I had a bug where I couldn’t extract through dorms van

ashen thistle
#

my bad

#

I meant Offline, not online. Typo

vivid briar
#

im gonna try to do a raid rn to see if thats why everything was so fucked eariler

junior furnace
#

@vivid briar post settings , i can try to help to maximize performance

vivid briar
#

yeah i was fixing them rn

#

gimme a sec

#

okay this is how they were before everything got turned on high for some reason

junior furnace
#

shadow visibilty/ quality as low as possible , texturex on low , overal visibilty may 400, tbh i play on 400 and don't have any problems with spotting enemy

#

if you press Game , there are too settings that can be changed

#

try this @vivid briar

vivid briar
#

kk

#

should i change my fov too? because i have mine at max atm

junior furnace
#

fov no

vivid briar
#

gotcha

junior furnace
#

your preferences

vivid briar
#

okay im gonna go into a customs scav raid rn

junior furnace
#

ok , if that doesn't help, we will try something else

vivid briar
#

yep i loaded in was getting better frames, thanks my guy 👍 @junior furnace

junior furnace
#

how much fps ?

vivid briar
#

was getting i think 60-70

#

more probably

junior furnace
#

i think you can get a bit more

vivid briar
#

k

junior furnace
#

press ctrl alt del > task manager > details> tarkov.exe > affinity ( here select all cores)

#

that will help too , and ofc nvidia settings

molten jungle
#

enemy players werent appearing for me say past what seemed like 200m, i was at dome in a multiplayer match and needed to scope in for ai scavs to render at sewermanhole, and i think it was recurring match to match, but today ive relaunched the game and can see ai again from dome (was in offline)

potent valley
finite sentinel
#

its been three days with the server connection lost / game aborted issue. reinstalled windows and tarkov no clue what going on VPn didnt work

obsidian bobcat
#

@potent valley bottom screen press fill items

potent valley
#

lol I'm dumb must of unchecked that at some point

lilac hatch
#

Keep on getting server connection lost. Just lost gear set cus it wont let me join at all from the very start.

vivid briar
#

Yo, does anyone know when we will be allowed to change our account email again? My friend just gave me his account and I hate to ask him to send me the confirmation code every time I want to play. Edit: Actually, I think I don't think I will need the confirmation code often, nevertheless, I would still like to change the email.

#

@ me with the responses plz, I'm going to bed and will probably lose this msg lol, thanks.

wheat sandal
#

How is it that I have at most 90 ping with an average of 60 but still managed to get

"Server connection lost"

"Game aborted try restart"

Nothing works...

lone willow
#

Sure it aint 600 or 900 ping

wheat sandal
#

Yea I'm pretty sure 0_0

lone willow
#

Ok just wanted to make sure u never know

wheat sandal
#

It's in the green mostly, at around 90 its yellow and above I think 100 it goes red

lone willow
#

Yea sorry bud cant help u i dont really disconnect

wheat sandal
#

What servers do you play on?

somber dune
#

anyone got the same problem ? or even better, the solution

covert crow
#

Damn now it’s nothin but dsync 😂

junior furnace
#

LOL

#

May try restart router

#

May try uinstall all files with EFT

unborn gyro
junior furnace
#

@unborn gyro easies way is uinstalling all files with Tarkov

unborn gyro
#

um

#

ok

#

how do i do that

wheat sandal
#

In your folders there should be ones that say "bsg" or "eft" or "escape from Tarkov" basically just delete anything that may seem related to it

unborn gyro
#

thank you

rare otter
#

how long does it take for my key to come in

viral raven
#

Every time I leave the game, Im stuck on the XP screen and I cant click next to I keep having to restart my game and heal with cheese like the good old days

#

Help

noble cosmos
#

Hello, so i know dropping like loot and stuff can be considered boosting. So i just wanted to ask if I drop like 3 bitcoins to a friend who i consistantly have played with for our entire time on tarkov to get some kits/hideout upgrades going do you believe i'd be flagged if it is done like once?

brave granite
#

Hi guys, does anyone know how to solve the error in the payment that sometimes occures when upgrading to another version of the game? I have tried many times from my pc and phone, trying to log out and back in, I have also tried from an anonymous window and checked everytime that my card numbers were corret but it didn't work. Let me know if u have any idea of how to solve it, because the game is 25% off and i wanted to upgrade it, thanks for the help.

uncut olive
#

Having trouble with the group system. We have to restart our game after ever raid just to get it to work properly.

sterile sun
#

Hey i have each time i finish a raid and go to join a group i have to ready then back each time to join a group any solutions?

warped spindle
#

I just got the game and an error pops up every time i finish reinstalling that says "the process cannot access the file because it is being used by another process." I have reinstalled the game and launcher multiple times i dont know what to do.

worthy prawn
#

im fucking done with this game where is my game files it downloaded 11 gb where is it

wispy folio
#

How do i get rid of gear fear?

#

because i do great on scav runs, im clapping ass, but when i PMC my performance just drops

restive mulch
#

Where is the type of notification channel in the settings?

tropic current
vivid briar
#

Need help buy a owner or co owner or someone that I can appeal about my ban👍

silver bolt
#

when does the sale end?

untold steeple
#

anyone found a solution yet, I can't clic on repair as I have to clic on close first then it close the launcher by itself, tried to verify integrity but it doesn't help. seems like an update is causing all this.

#

nevermind, it's fixed

turbid garden
#

anyone else get super slow downloading times for tarkov

lyric lynx
#

When i log into my account on the web it tells me it sent a code to my email but i get no email...

ocean dust
#

yo I upgraded my acc to edge of darkness, but for some reason the shop did not apply the discount so I had to pay the full price, what should I do?

rain cedar
#

@ocean dust Where are you buying from?

ocean dust
#

Europe

rain cedar
#

Did you check what it said when XSolla listed the prices and fees? If you are buying from Europe you will be paying VAT as well. The prices shown on website are before VAT. @ocean dust

ocean dust
#

yea that will propably be the problem I guess

#

thanks

spice coral
#

Downloaded file checksum mismatch error can you help me I turned off all firewalls but still can't download

vivid briar
#

yo4

#

dumb question but how do i buy from traders

#

i filled the stuff they needed i just dont know how to get the item

rain mesa
#

yo my friend keep getting kick from anticheat after any random scav games, any way to fix it

paper atlas
#

Does anyone know how do i fix this?

#

Can't make a payment

#

got money on the card, all working properly

fringe moss
#

i cant updaye

#

i restarted it but i cant

paper atlas
#

damn this sucks xD

#

been waiting for the black friday to buy the game

#

spent whole day today trying to get it, no luck lmao

junior furnace
#

generally this black friday is joke

graceful salmon
#

are there any fixes for the game uninstalling itself? This happened to me 4 times in a row today and i dont want to download 11 gbs over and over again

jovial pike
#

Is there a way that i can contact staff on discord or in battle state games website cause i got banned when i downloaded the game and played like one raid, is this a bug

terse nimbus
#

So yesterday i bougth my friend eft and gifted it i sent the emial to him and he got it but it says teh game is mine and now i have two standard editions

#

Even though i put buy gift

#

Nevermind

fringe moss
#

@graceful salmon my game destroyed himself 7 times i just copy it to another disk

jolly cloak
#

So I just installed new update and now all I get is

topaz iris
#

sprint only works 50% of the time since patch

#

break the game more please

harsh kiln
#

yo wtf is wrong with the game i keep lining up a headshot on someone looting or sitting still and i just disconnect then i come back and im dead.
my wifi is completely fine but i just keep disconnecting for no reason at all

fringe moss
#

@harsh kiln when i try to go raid 4/10 raids im gettin server connection lost 4x200.000 its costs me 800.000 rubles per 10 raid

humble halo
#

in game menu go setting than go game tap you find it there @frozen merlin

safe ice
#

giddygiddygoop#0359 BAN HIM FOR DELIBORATLY TEAM KILLING IN GAME NAME UNORIGINALL @mellow tundra the clip is posted by @eager verge yesterday 1051 am

upbeat mica
#

giddygiddygoop#0359 intentionally team killing

keen lantern
#

@unborn gust

humble halo
#

don't play with Randoms

upbeat mica
#

wtf

keen lantern
#

whats the whole point of this discord?

humble halo
#

or play with last random good player friends or group

#

@frozen merlin its like less stutters freeze if u have some time

#

@frozen merlin if you wanna fps boost you need to change things on ur windows mostly not in game only

eager verge
humble halo
#

like battery power +graphic panel change to performance instead of quality + close back ground tools programs antivirus defender + play in full screen @frozen merlin

#

its like 1 or 2 min steps if you new to this things

#

👍 than you good

graceful salmon
#

does anyone know how to ix the download file checksum doesnt match error?

oak crater
#

Anyone else having a issue with the game I'm getting a error saying the remote server returned an error (404) Not Found ?

humble halo
#

@graceful salmon try to verify integrity

graceful salmon
#

@humble halo it just uninstalls my game and i cant do anything about it

humble halo
#

u cant verify ?

graceful salmon
#

nope

#

it just uninstalls the game and then says reinstall

#

ive reinstalled 5 times now and it still doesnt work

humble halo
#

did you move the game file before ? or delete some thing

graceful salmon
#

no not at all

humble halo
#

my guess is 1 of 2 . ether is ur defender or firewall blocking some files or you have corrupted files

graceful salmon
#

ive disabled my firewall and deleted all the game files and the launcher files and reinstalled them 5 times now

humble halo
#

when open the launcher what is saying on play button ?

graceful salmon
#

reinstall

humble halo
#

even after reinstall and open again dose say also reinstall not update nothing ?

graceful salmon
#

im installing the game again bc i found a solution that might work

#

it says download file checksum doesnt match and then says reinstall on the play button

humble halo
#

ok on that time do the verify before the checksum since the reinstall didn't work

graceful salmon
#

ok ill try

humble halo
#

hope it will work . is not 100% answers btw good luck mechanic

graceful salmon
#

ty very much or the help :)

humble halo
#

did it work ?

graceful salmon
#

i dont know yet gonna try

humble halo
#

🤞

neat pecan
#

i bought the game on the website like a hour ago and didnt got anything yet...

#

what can i do ?

lilac hamlet
#

you might have to call your bank to confirm thing went through

neat pecan
#

it did

lilac hamlet
#

or just go to support.xsolla i forgot what its called

neat pecan
#

i try it

humble halo
#

@neat pecan go see ur email and see inbox or gunk mail you will see mail from Battlestate Game

neat pecan
#

isnt there

#

already checked

lilac hamlet
#

did you have to do that additional verification?

neat pecan
#

ah no i think

lilac hamlet
#

just do the live chat on xsolla and see if they fix it

neat pecan
#

yep

graceful salmon
#

@humble halo it didnt work :((

humble halo
#

didnt show like repair ?

exotic ginkgo
#

Unable to sell a ledex

humble halo
#

@exotic ginkgo how much money you got ?

exotic ginkgo
humble halo
#

than its the fee my frind

simple token
#

you dont have enough to pay the fee XD

#

broke boy

neat pecan
#

@lilac hamlet i did the life chat and it just says that the bank transfer is still processing

#

nice

lilac hamlet
#

jesus 48k

#

@neat pecan youre probably gonna have to confirm the payment

warped spindle
#

Anybody know how to fix this error

#

it says "The process cannot access the file because it is being used by another process."

#

and i have no clue how to fix it. i get the error everytime i try to download the game.\

humble halo
#

try to verify integrity @warped spindle

warped spindle
#

@humble halo everytime i do it it just show the same error.

humble halo
#

i guess you have to reinstall than did you reinstall before ?

warped spindle
#

yep deleted every single file and folder related to EFT and i got the same error when i reinstalled

humble halo
#

did change the game path before ?

warped spindle
#

no

#

what would i change it to though

humble halo
#

try what i post check the pin

compact wadi
#

hey ive been trying yo reninstall tarkov onto my ssd and it keeps on saying it does not contain the correct version of the game

#

can anyone here get in a call with me if u understand how to fix this issue

warped spindle
#

the pin? @humble halo

humble halo
#

@compact wadi im not sure but close the launcher and move the game file manually than open the launcher and set the path where you move might it will verify the game instead of new download im not sure about but fell free to try

compact wadi
#

is their any way you can hop in a call so i can show it

lilac hamlet
#

delete your hacks lol

compact wadi
#

ive asked liek 6 friends and they dont know what tf to do

humble halo
#

sorry my friend cant

compact wadi
#

rip

#

ill never have ssd tarkov

humble halo
#

try search reddit YouTube 100 sure you see guide

compact wadi
#

dont exist

#

ive been trying to fix this for an hour

#

this game doesnt exist on my hdd

#

so this doenst make sense

#

i made a new folder and everything on my ssd

humble halo
#

Found yourself loading in after everyone else, after having installed it on the wrong, slower disk? Want to get the game from a friend to save on timed and data caps? Well it's super simple to move the game from one location to another or even from one entire computer to another.

Timestamps:
0:00 - Explanation
0:32 - Moving the game

----------...

▶ Play video
compact wadi
#

well i cant move what doenst exist

humble halo
#
Escape from Tarkov Forum

19 минут назад, inkko сказал: Главное озвучено - оружие, желание жить и выжить. Не вопрос - хоть с ксюхой. А сам по себе вид игрока топориста, в кавычках, тебе не кажется странным? Человек сознательно идёт... умирать, да? Вот серьёзно, это нормально, что профессиональный военный бежит умирать? Гд...

compact wadi
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lmao

lilac hamlet
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"c:/rat"

compact wadi
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ik

jaunty totem
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anyone on that can help me

compact wadi
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i was trying everytinhg

jaunty totem
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im having trouble with tarkov

humble halo
compact wadi
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IK

placid magnet
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i can't download the game
i keep getting errors and doesnt wanna start the download

compact wadi
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so should i just competly reinstall the game again on my hdd and then just follow those steps

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cause i thought it would be easier to just install it on my ssd but it wont let me

humble halo
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if u have fast net go for it clean install its always better

compact wadi
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yeah

placid magnet
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i keep getting these 2 errors whenever i start the download someone pls help

compact wadi
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i just uninstalled this game on my hdd thinking that i could reinstall it on my hdd but its like, "na, thats not how tarkov works."

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nevermind

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its downloading onto my ssd now lmao

humble halo
jaunty totem
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how do i get my payment to go through to buy tarkov?\

heady prairie
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@brisk bane @hard storm @signal pike I want to buy eod edition and hav the standard edition already, do I need to make sure my poach is cleared or my does my alpha container need to be in my stash? Thanks for the help

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or does my alpha contaiiner need to be in my stash*

jaunty totem
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@brisk bane @hard storm @signal pike i need help with my payment support shit cause it doesnt work

heady prairie
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i heard there were som bugs

steep blaze
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no, it mails you the new container

heady prairie
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ow ok

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weird bcs i saw a video of the gamme being in place automatically

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gamma*^

jagged carbon
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so i bought the edge of darkness edition but i nothing came into my account, its not upgraded or anything

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does it take time?

hard storm
gusty moon
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im having fps issues and wanted to see if its me or the game, here is my task manager while playing reserve

hard storm
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Please do not tag all of our support service department staff 🙂

steep blaze
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@jagged carbon did you log out and relaunch the game?

jagged carbon
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uhh log out? no but ill try

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YEAH @steep blaze didnt work

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still says ive only bought the standardf

steep blaze
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what does the website say about your account?

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if the website says standard, then check if the payment actually went through
if it says EOD, then close the launcher and relaunch it
if payment went through but website says standard, you'll need to contact xsolla i think

jagged carbon
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how do i do that

outer sun
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any chance i could get some help

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my game is refusing to update with thismornings version

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it updated and now has had to repair 3 times each time with the same error loosing me about 6 hours

placid magnet
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@humble halo if I get the files from a friend will the game run fine or will I have isssues with updates and other stuff?

plucky abyss
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Hey guys after this patch I keep crashing whenever I try to join a raid with friends. Is there someone who has had the same issue? I have reinstalled the game several times now and repaired etc.

humble halo
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@placid magnet i dont recommended cuz yes it has some data that might will not fit or will be unrecognize for some file but if is it ur last hope try

placid magnet
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I used a vpn and changed server to Russian and it worked and game now downloads fine but still annoyingly slow

humble halo
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as long as it download is good

waxen ridge
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Does anyone know how to install tarkov to an ssD?

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I've tried and looked it up multiple times but i still dont understand

humble halo
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i pinged you see up

waxen ridge
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i've looked at that

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it's so confusing to me and when i try some stuff he does it doesn't work

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mine says that there isn't enough space on my drive

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when there is 900 GB

humble halo
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try manually not sure if will work make sure the game is fully close also close launcher

waxen ridge
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bro wtf i just downloaded the launcher on my C drive and it downloaded the game to my D drive

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so i guess problem fixed idfk this is some stupid stuff

humble halo
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oh u wanna download not move

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so its working now ?

waxen ridge
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i just want the game on my SSD idc how it fucking gets there

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idek if it's working. It said It was downloadin to my D drive

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I think the game will be downloaded to my D drive, but the temp directory is on my C drive

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that's where the problem is. It always says the Temp directory is too big for my D drive and I have no clue why

humble halo
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thats weird

waxen ridge
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It's like god damn why can't i just put it on my drive it's got enough space. I wiped my whole SSD just to get this to work and now im going to have to spend a long ass time reinstalling the rest of my games

waxen ridge
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wtf its not downloading now

eternal lichen
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Hey I got a quick question I'm trying to buy EFT and I've been waiting on the "awaiting for submission approval" been waiting for about 30 min what do I do?

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I yea I also got another question let's say you buy the standard edition then want to upgrade to the limited edition will it cost the same or will it cost less?

long mango
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Can anyone help me? I’ve had my account since may, I upgraded to EOD in the summer time now all of the sudden my account says it’s the standard edition and I have a white name in game now... I still have my gamma container and large stash

eternal lichen
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Hey logan

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Does the game cost less or same price?

long mango
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Less, whatever you have already paid you won’t have to pay while upgrading

eternal lichen
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Bru that's nice

long mango
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Ye

eternal lichen
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Hey Logan how much time did you wait for submission approval ( get code for game)

long mango
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Like 40 minutes

vivid briar
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thank u late spawn.. i lost 1m

pine elbow
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ima also post this in here cause idk what i’m supposed to fucking do tried to upgrade to EOd

eternal lichen
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Quick question for anyone here how much time did it take you guys to get code for game (access to game)?

warm kindle
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it took me 3+ hours of talking to support because mine FUBARed

eternal lichen
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Bru

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Did you contact xsolla?

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Or did you fix problem trough here?

pine elbow
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i got it to work by changing the zip code

acoustic goblet
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game sucks today dick PMC take 900 dameg and dont die

nimble turret
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@acoustic goblet ya know healing is a thing right?

sage pumice
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whenever i restart my pc the launcher ask me to reinstall the game what i do to fix this problem is to uninstall the lancher itself and it fix it .....untill i restart again and the same problem comes out........why this happining

analog linden
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Yo my friend is trying to buy trakov and it didnt work can and he is using a visa. can someone help my friend?

astral flare
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why are my messages getting deleted in LFG\

eternal lichen
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this is at the stage im currently in today

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how much time does the "awaiting payment submission" cause i been waitinfor close to an hour shoul di get help form the ssupport website xsolla?

lilac kindle
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i have my game on an ssd but i have load times upwards of 7 minutes

humble halo
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@lilac kindle what type of loading like matching ?

lilac kindle
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no my matching is fine

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im talking about how fast it is to load the loot and such

cosmic tinsel
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can i get game performance help here? i upgraded my card and downgraded fps and dont know how to fix it

eternal lichen
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rip was your last card overclocked? that can play a factor

cosmic tinsel
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from 1080 to 2080super, no it wasnt OCed and the perf difference was from 95fps to 55fps

eternal lichen
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mhm interesting

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then sorry mate i dont knwo waht may have happened

vivid briar
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love this launcher

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first my game is compromised now connection is to slow

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and i cant even uninstall because "access denied"

thorny dune
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hello, I just got the game today and my game keeps on crashing whenever it starts to load in the loot. I've tried everything in the forms and it still doesn't work.

vivid briar
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gg

verbal forum
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Is there anyone who might know the problem of me getting a unity crash in certain spots of interchange?

vivid briar
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escape from the launcher

eternal lichen
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@thorny dune how much time did it take you for the "Awaiting Payment Submission"?

thorny dune
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had no problem with that @eternal lichen

eternal lichen
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wait really

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mhm did it look something liek this for you when you where waiting for game code

thorny dune
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what did you pay with?

eternal lichen
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cause i been waiting for above and hour

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creditcard (master)

thorny dune
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honestly you should just close that and see if its in your account. if its not in your account and they still charge you, just do a charge back.

eternal lichen
vivid briar
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just use paypal so much better

eternal lichen
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yea theres nothing there so just check my bank see if i got charged back if i didnt get charged buy the game again?

thorny dune
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pretty much. you did the verification thing where they purposefully deduct an amount from your account and you have to enter it in a separate tab right?

eternal lichen
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yea

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they deduct a price below 2 dollars then you need to enter the amount deducted then click continue

thorny dune
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yeah that, just try again honestly. no point in waiting

eternal lichen
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aight bet ill tell you waht happens then

thorny dune
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and I still need to figure out why I can't run maps like shoreline and customs with all the fixes

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2700x
gtx 1080
16gigs of DDR4 3200

vivid briar
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welcome to tarkov

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half the time u cant even run the game

thorny dune
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I can run it fine so far, just freezes in the loading screen

humble halo
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the freeze in loading like create loot and other is normal no matter what beast pc you have @thorny dune

thorny dune
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@humble halo Do you know how long the freeze usually lasts? I've had stutters of maybe 2-3 seconds before it completely freezes

humble halo
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in loading screen yes

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if you play in full screen and you alt tap while that happened it will stutter freeze more

thorny dune
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I see, I

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I'll give it another go, see what happens. If it lasts for more than 5 minutes, something is definitely up.

empty lake
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when i try to buy the game its saying its full price even tho theres black friday discount ?

gritty ingot
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how can i skip past the card verification? i don't have an online banking account setup so is there any other way to verify?

hexed spruce
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so... the website says my email isn't found anymore, even though I have the email verification mails from back when I bought the game on my mail account. What can I do to fix this?

vivid briar
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Please for love of god, set fixed points where raiders spawn instead of ontop of u i just died again to a raider who spawned on otherside of this chainlinked fence and my bullets wouldn't got through but his did on labs so stupid

uneven carbon
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so i got charged even though it said the transaction was cancelled... what gives

turbid garden
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hey if i buy a gun and bring it into an offline match and die, do i lose it?

vague fog
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@turbid garden no, everything you bring into an offline raid will remain on your body if you die or go MIA. Vice Versa goes for any loot you take out, you do not get to keep it.

turbid garden
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ok thank you @vague fog

chrome shoal
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Can anyone help me my game keeps freezing but im able to move my mouse around to hover over things but it's frozen on the same screen and i already tried to redownload the game and restart my computer

wet topaz
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I just bought EOD and I got everything except for the 400k rubles, does it only give them to you during wipe?

sterile sun
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Hey i have each time i finish a raid and go to join a group i have to ready then back each time to join a group any solutions?

marble pawn
crimson grail
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so my friend bout tarkov 7 hrs ago and the install button wont pop up is there anyone who has had this problem

clear matrix
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why does my game always take forever to load in seems to get stuck at loading map 100% ITS on a ssd too

random spindle
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Hey so I've tried reinstalling Tarkov, and every time when the game tries to finalize the files, it says that the game is being use by another process and then forces me to repair the files. After attempting to repair the files, I need to reinstall the game and the same message pops up.

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^ ive uninstalled everything related to tarkov and or battlestate and it still gives me the same message

oak crater
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I had the same issue @random spindle and I just kept doing it till it finished idk how to fix it

random spindle
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ive done that shit like 16 times and it still happens

oak crater
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Oh yeah idk then I'm having a installation issue too

tidal oak
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any tips

hollow stag
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I want to get EFT for my best friend but he lives in AU how could I get the game to him?

rare quarry
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Can you not just gift it to him @hollow stag

hollow stag
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So I would put other? Or CIS ?

rare quarry
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I don't believe Australia is part of CIS countries. I don't know though.

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I'm in Canada and just purchased the 'other'.

hollow stag
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Ok thank you soo much!

rare quarry
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yw

ivory agate
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im trying to install eft onto my ssd but im having trouble, i have had the message saying "this file does not contain the correct version of the game" and a few others. i have changed the game directory and nothing seems to let me do it.

vivid briar
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Why did my loyaty points with skier drop by 30 bq i did chemical part 4 but completed with prapor??

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same with therapist it only suppose be 3.0

wintry wedge
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anyone can help me?
i play tarkov 1 year ago and i comeback to play this days, i am having a trouble with connection server lost and crashes with the game
anyone can help me to play the game with the minimun config required?

vivid briar
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my launcher says file integrity is compromized and tells me to reinstall this is the 2nd time this week. is there any way to fix it?

tulip temple
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Why do I have to download 11 GB for ETS?

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I already have EFT so why is it so much bigger

tidal oak
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when does sale end in us time

sonic ledge
rapid jackal
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I am new to PC and new to this game. I don't know much about it, but this is one of the reason I decided to switch from console to PC. I struggle with anxiety and depression, but would love to learn this game. I haven't even played it yet just because I read how much of a learning curve it is with people who are familiar with these games, let alone someone like me who knows nothing about guns or any of that. Anyways, I would love to learn the game. I have a decent rig and just want someone to show me the ropes. Let me know.

tidal ginkgo
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Anyone having login issues?

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Pretty great

toxic reef
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Hey everyone, i bought Tarkov a month ago and as of recently i kept getting an error telling me to redownload the game. Yesterday when this happened i deleted every single file relating to tarkov and battlestate games then tried to download it again but got the checksum error. I tried to download it 4 more times but i just kept getting the checksum error. I even tried to download the game to another harddrive but still made no progress. One thing i noticed was that the folder i select for the download doesn't actually increase in size which makes me believe that the game isn't even being downloaded.

I would also like to note that my computer is brand new, and has no ssd issues or anything like that. I also turnt off my firewall for the download

lethal granite
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tarkov keeps nuking itself

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saying not enough space in drive C, even though its not installed there, and then nuking itself so i need to do a full reinstall every couple of weeks or so, im not sure why it keeps doing this

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"downloaded file checksm does nto match

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it nukes itself saying there isnt enough space on c (theres 105 gigs) and then it resets all my settings

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"Unable to load the file "Client.012.8.9942.zip"
Not enough space on disc C:\

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i spam retry, but the game eventually corrupts itself, and im not sure what to do at this point, ive tried all 4 of my drives and i get the same result

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Game lasts about 2 weeks at a time before it error's itself to death

toxic reef
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how do you manage to get past the checksum error?

lethal granite
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i dont

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usually i just reinstall the game and its fine, but now its giving me a perpetual checksum error

toxic reef
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fucking tarkov I have the exact same problem

lethal granite
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even doing a fresh download im getting the error on each of my drives

toxic reef
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I'm gonna try to download the game one more time then I'm just gonna take a break

lethal granite
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the website installer is an old edition and it refuses to update i think, but IDK im not a gamedev i cant say for sure, other than its about every 2 weeks this happens

toxic reef
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maybe

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what annoys me is every single update is just fucks the game for no reason

lethal granite
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ok i did a control panel wipe, gonna see if putting the install directory into my F SSD will unfuck the game maybe

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i have over 400 gigs on this fucking drive, and theres still not enough space on the disc, are you shitting me

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eh fuck it, false positive error once again, its installing this time, see you boys in 2 weeks

toxic reef
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lol

lethal granite
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maybe it'll work for you too, doruk

midnight sun
oak crater
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Okay I was having the same drive issue and I was able to fix it but now when installing the game it installs but doesn't say play instead it says install and still ends up taking space on my computer

uncut olive
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was in a group with my friend, but the game started with only him in the raid 😭

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ok when I restarted the game there's a reconnect button

vivid briar
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Where can you find Tarkos Crash dump files atm ? game keeps crashing would be nice to be able to read the crash drump before sending it

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Found it

little jolt
echo python
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Hi, I started the launcher but it just closes after a couple of seconds without any error. I already tried launching it with admin rights and reinstalling it after deleting all the folders in appdata. Any advice? Thanks in advance

sage trench
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guys anyone can help me with the low fps and stuttering ? i have a decent pc and all games run smooth af ( Ryzen 7 1700 , 16gb 2666 ram , 1070ti , but tarkov is on 40 fps .

hot plank
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The black friday sale is a scam lmao

jolly cloak
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anyone getting game loading issues me and 2 mates cant get into lobbies been waiting 20 mins

river fiber
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I've just got an error on the launcher which has forced me to reinstall the game, but now the launcher is downloading really slowly, it seems to be capped at 2mb/s. I've checked and it isn't throttled so there's no reason for it to be so slow as other game launchers are downloading at normal speeds (so it isn't my internet). Does anyone have any idea why?

vivid creek
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Yes i agree @river fiber

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It said me that you have slow downloading speed and one file was not downloaded.

river fiber
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Yes it forced me to reinstall because it was missing one file, but now I don't understand why it's downloading it so slow

vivid creek
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I too dont know, hm

river fiber
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I only wanted to help out a friend who got the game yesterday and now I'm stuck with a 2-3 hour download 😦

vivid creek
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I just bought a game today and this problem occurred 😄

river fiber
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Oh well guess I'll just have to wait it out and hope it installs properly this time

vivid creek
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I think when I install the game I can reinstall the game for one file.

river fiber
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Yeah its a bit weird it couldn't just download the one missing file and instead had to reinstall the whole thing again

vivid creek
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Yes
Well, we'll see what happens.

river fiber
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Fingers crossed it works

vivid creek
novel rock
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hey guys so i tried to get the game yesterday and like 3 hours ago just keeps saying purchase declined

vivid creek
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Try buying it from other cards, PayPal did not worked for me today.

novel rock
oak crater
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Any1 else not able to install the game?

river fiber
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There appears to be a few of us having issues yes

novel rock
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bruh wait a pre paid debit card wont work on the debit card option why?

unkempt carbon
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Can my friend give me a LEDX that he found in a labs raid, but died with? He already has medstation 3 and completed the thicc items case quest line, and has no further use for it. (I'm asking if we'll both get banned, or if its fine)

oak crater
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Okay fun

lilac kindle
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My game takes upwards of 5 minutes to load the loot , any fixes

slow lodge
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Hey need some help, got a ryzen 7 1700 rx 5600xt and 32gb of ram and my game goes from 90-100fps to 30 fps in 5 mins in any raid

silver badge
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upgrade your cpu

wintry ingot
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Did this update made the game worse?
I always spawn late now, menu takes ages to load.
Yes, I'm on an SSD

vivid briar
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so my friend got these two crashes, on the latest one we were in customs in the warehouse near the ZB bunker on the easternmost part of the map, his screen turned black but he could control the mouse, he even accidentally fired once

oak crater
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I'm fine with that but when I install the game it installs the whole way but never shows the play button and only says install

magic cave
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And I can't get it figured out how to fix this.

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And I get this when I try to delete all files to reinstall the program..

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So I can't uninstall it too.

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I have troubles installing the game, and I can't get it uninstalled because of corrupt files
So I can't reinstall the game without it facing issues.
and I've been looking in the internet, youtube, forums for the past 2 hours
and I am at the end of my ropes

https://cdn.discordapp.com/attachments/782296207618998292/782296875457970176/unknown.png

and when it tries to repair it it says this
and reinstalling wont work again because it will end up being corrupt.
And it's an endless cylce

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And I cant uninstall via my windows cuz it cant see the files due them being corrupt and I can't repair it because thar asset file is stopping it. But I cant delete the asset either

uncut silo
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I just tried installing the game again today, and when it finished said I had a checksum issue and it couldn't be completed. I've tried on several other occasions and still get different errors and can't play. I'm extremely upset since I got the Edge of Darkness edition and that's not a cheap purchase to make.

daring pawn
pure spear
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all of my games are crashing due to my gpu

magic cave
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Update your drivers.

pure spear
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my drivers are updated and my settings are on default

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could be physical damage but before i think abt that i wanna clear the list on what it could be virtually

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if that makes sense

stone shard
uncut silo
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Hm ok. I've never been able to get the game installed so I may try that other one to see if I get lucky. Thanks for the heads up!

stone shard
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No problems. If you know a friend who has it you can also copy it from his hardrive to your computer and then link the files( I did it when moving from laptop to desktop). Just depends if you know anyone irl who has it 👌

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The problem it has is when it errors it just deletes the whole folder that it just downloaded. The other fix is too stop it checking what it downloaded at 100% then just trying to link it separately.

uncut silo
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Sadly I don't have that, but that should point me in the right direction. We will see if it bugs out this time. I tried installing before but it gave me some kind of error and never worked.

stone shard
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Good luck either way 👍

magic cave
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@stone shard Could you help me out?

stone shard
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Probably not I was just glancing in here lol. Lucky slappy had the same issue I had lol. What is the issue ?

magic cave
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It's explained above with the pictures.

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I can't even uninstall the game

stone shard
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Can you uninstall the launcher though ?

magic cave
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Yes.

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But I done that, but it wont delete the game, not it's files.

stone shard
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The d drive is an external drive or ?

magic cave
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Nono, it's my HDD.

stone shard
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If you uninstall the launcher does it auto find the game or do you link it ?

magic cave
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No it only uninstalled the launcher itself

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All my files from the game were still in my folder, and I tried deleting that but it wont let me, and one of the assets is blocking the launcher from repairing the download.

stone shard
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Yes but if you installed the launcher now do you get the option to link (next to the play/update/install button)

magic cave
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You mean this?

stone shard
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Yes so you can install it again or choose the “set the path”

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Set the path is where you link it to the folder that was installed usually

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Then it checks it for corruption etc...

magic cave
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This is the file i made for ETF, it's the file i can't uninstall, do i just put the new installation on this one or?

stone shard
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So you have used the “set the path” to the original download then it doesn’t work ?