#community-support
1 messages · Page 604 of 1
maybe send one of your mates the money and have them buy you a eod key?
You can't gift upgrades @frail panther
Read the comments, you don't need to reset @cosmic moss
@sonic parcel Ah cool, my bad. Been wanting to upgrade but didn't want to lose my progress, gonna give it a shot
I thought about the same^^ still expensive for a student tho
I am stuck on leaving the game screen even when restarting the game

it fixed itself after an hour or so
Why are these freezes happening? I am running to get behind cover and then I just freeze 2 times
I never received a #StayHome package, any reason?
Did you leave the house?
No sir. Lol.
The stuff you get isn’t really going to effect you in anyway shape or form
You could do a loot run or kill 1 geared player and have made more money from that then the stay a home package
@honest gale I hadn't got mine, just restarted my game and it came in my messages, timestamped at my game restart
Oh, thank you @mental anvil. I'll try that.
Yes this game is just weird, my bitcoin farm is ready but for it to install I also had to restart
I thought that, when you play as a scav, killing other player scavs would not aggro AI scavs??
I just got shot in the face by an AI scav after killing a player scav going for stashes, wtf
If that player scav has killed another scav then only AI scav will not aggro you
oh
I just had a friend begin the game, and he could not ever get the Offline choices to come up. It would just bypass that screen and begin the PMC raid.
ahhhh, thanks
Anyone know who to talk to if there game is literally unplayable?
Talk to somebody in what way
Like getting a refund or getting help to do settings etc?
I hear that a while ago if you tried to get a refund they would take the game away and keep your money
@vivid briar that person charged back, so it made sense for BSG to revoke access.
You but what about his money
he called the bank to charge back, so the transaction was reversed and he got his money back. can't expect him to still keep the game after that.
Are u guys sure fixed the ammo bug ? Cuz my fking full mag of m995 gone again
https://imgur.com/a/YTrQBsL can somone explain to me what happened here? this has been happing to my friends to taking damage and not even hearing a gunshot
rain you only lost a whole mag of m995? lol i lost 50m
@dense latch please read the first line of the announcement
witch Key is needet 4 the Chirurgical room in interchange
dont ask here @violet acorn go on wiki, people whos supposed to give support here never does. I have had loads of questions etc never gotten an answer
early game alottttttt more
anyone knows why my game keeps lagging/freezing when i shoot/get into firefights. Is there a fix i can do?
Anyone have a fix for playerrtt spiking causing enemy movement to stutter?
@vivid briar like talk to somebody as in this last update made my game unplayable and I want to play it. So I need it fixed somehow. Reinstall didn’t work
Boys dont even bother none of the people who here who is supposed to support does
I will try to say it again, you wont get support here. People who is supposed to give you support is to lazy to do anything. Try forums but probaly not any better there either
If anyone has errors with the launcher and or the the game while attempting to open or launcher the game, you can contact me via dm and i will try my best to help you find a solution!
@gleaming vault my error is in game. This is what happens when I spawn in as pmc
Are you available to speak via microphone?
@vestal osprey
we can run some general trouble shooting and see if we can find a quick fix
@gleaming vault I’m at work . I’ll catch up with you later . Just trying to see if anyone has the same error
alright sounds good, im sure this is something that i can fix, it will just take some troubleshooting
-If anyone has errors with the launcher and or the the game while attempting to open or launcher the game, you can contact me via dm and i will try my best to help you find a solution!
the playwtaking us into a gltiched lobby
@gleaming vault my scav spawns into a black screen as well
ok, well fix that too
@pulsar kindle
Why did I only get 1 of everything for the #stayathome but my friend got 18 sets?
can anyone help
anytime i open tarkov launcher it has a error message reading “error reading jobject frok jsonreader. path “, line 0, position 0.
hello
can someone please help me? i moved from usa to europe
can i change my region now? i have edge of darkness and i can't pay again
youll need to get the EU one to play
@mellow tundra Dont know where to put this but there is a bug with the giveaway where it gives some people alot more then the 1 set https://prnt.sc/ruw66q
@obsidian salmon and i need to buy it again?
working onm it
on the preorder page where you bought it the first time scroll down and youll sede this
I bought the game yesterday and cant play
If anyone has errors with the launcher and or the the game while attempting to open or launcher the game, you can contact me via dm and i will try my best to help you find a solution!
Why fking fix NIGHT TIME LABS, it was literally the only way to bypass cheaters and play a fkig normal GAME.
Cant insure items ??
@vivid briar Restart game
Sometimes my game gets laggy and glitchy and to fix it, I have to go into my graphic settings and re-select my resolution (1920x1080 16:9). Any idea why i have to keep doing that after like every other raid?
I've upgraded from the standard to the Left behind version and i didn't get the beta container. I tried restarting my game and nothing happened. I got all of the other items but not the container.
yall wanna join my google hangout
nice
wtf gay shit
wtf lmao
@mellow tundra
why i find this funny the first thing i see is Thanos than wtf
nope.
ok i had a good laugh after getting 5x exit camped
PLEASE FIX the damn " inspection window " bug ... 1 out of 3 games i have to alt-f4 now cause i get stuck looking at flea market items on an empty item description window that can't be closed and the game is stuck there
2-3 weeks now but getting more and more frequent
fix your fucking spawns spawn in as pmc late and gets killed before screen even turns.
Hello we got hacked
How do You report a player for speed hacking?
If anyone has errors with the launcher and or the the game while attempting to open or launcher the game, you can contact me via dm and i will try my best to help you find a solution!
Any clues why the download link on the site doesn't work? Been trying to find a solution for a few days now...
Thanks in advance 🙂
@sand sequoia
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Well I dont have video of it, oh well
can someone help me, I can't open my tarkov
@silent patrol http://cdn-11.eft-store.com/LauncherDistribs/0.9.3.1057_91304992-44b8-42da-a22e-9b367cf0e82d/BsgLauncher.0.9.3.1057.exe
@gleaming vault spasiba 🙂
👍
See you on the other end of a scope 😉
@plucky hollow Sorry for the delay, do you know how to reproduce it? if yes, please dont write it in public.
Report a player?
Depends on what for
hmmm hoped the bot would tell me
normally is show the link
and I believe Lag switch unless it was just the servers
!report
Hello @ornate matrix,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
ty
Hello @odd needle,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
Someone report KY guy, jumping in channels blasting music really loudly..
do you have proof? @eternal imp
Wont let me buy someting and it keeps saying cost of goods has already changred
Hey guys watch ouy for @remote matrix tried to spawn kill me
Also mods if you could contact me that be great
press F5 and try again, if this doesnt work, try restarting your game. @atomic obsidian
@teal nova nook do you have proof
ye
you can open a support ticket by sending a dm to the @mellow tundra bot and a mod will get with you asap
@gleaming vault Thank you, tried both still same error 1514
@gleaming vault Please use @Discord Moderators instead, otherwise we get notifed each time you @ us 
ok sounds good
Thanks for telling people how to open tickets though!
@atomic obsidian can i hop in a call with you and get this issue resolved?
No proble, @ornate matrix just trying to help out the community
yeah yeah thatd be great
Where's 110 room. Which building?
Hello, my friend has been having these random crashes ingame. Any1 might know a fix?
i can definitly try to help, do you have a mic?
me?
hi where can i report a suspected wall hacker?
just saved the highlight
!report
Hello @gleaming vault,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
noted
Hm?
@sand pine
dont call out people in the discord
just pinged you because i saw a suspisious link
Oh yeah, thanks
mhm, i couldnt remove it so i tagged you
@sand pine do you have proof of the tk?
if so, you can contact, @eft-modmail#8684 and a mod will get to you asap
thanks - don't have video but he admitted he did it in a message after it happened
i dont know if that is enough, but you can try, best of luck to you
$͔#9614 me and 3 more guys got killed bye this guy " name in game " IamDug " Team kill in labs game in the beginning .
please dont call pople out in chat, if you have proof, open a ticket with @eft-modmail#8684
@maiden siren
i cant find him
where can i report a player for speed hacks
!report
Hello @gleaming vault,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
thanks man
@ornate matrix i have a question pertaining to the mod application, what is the forum profile link?
https://forum.escapefromtarkov.com -> Top right just login as usually -> Click on your name -> Profile -> Should say your forum profile link at the top then
How I can easily do quest with killing 4 pmc's?
#pvp-lfg some one in there will help you with that @iron haven
Thanks @ornate matrix
No Problem
just filled out my mod application, wish me luck
Good luck :p
@iron haven the one with the pistol?
@gleaming vault meaning add "read only" file attribute on settings ?
That would be the first thing to try, and if that doesnt work we can try other possible fixes
@gleaming vault but adding read only will prevent from saving any other changes, so hope for a fix from devs
you can make changes, but they have to be made directly from the config file
@iron haven the one with the pistol?
@high whale yeah
@gleaming vault thx for all the help, appreciate it
No problem, if you need anything else, you can ping me, or pm me
hi guys, I've just ran into the wildest issue. tried playing tarkov after like 2 or so weeks and now it's telling me to buy the game again. tried relocating the game files, checked the player profile on the web and it's also showing that I don't have anything preordered?
Did you buy the game directly from the official Escape From Tarkov website?
@mint fossil
no, I've got a promo key from a friend
theres nothing i can do then, but you can contact
@eft-modmail#8684and speak to a mod
thanks, I'll give that a shot
killed two guys on reserve with mp7s and game crashed
and it only happens on reserver im so mad please help
What are your system specs?
gtx 970 i5 2400 no ssd and
idk about my ram
and my pc has a problem of turning off for no fucking reason idk if that has something to do with it
press crtl + shift + esc and go to performance and look at the overall memory value
ok im here idk what im looking at or for
do you have a mic?
ye
can we hop in a call so i can help you?
my scavs broken....
I upgraded from the standard version of the game and my container did not get upgraded. I have tried restarting my game. Restarting my game with nothing in the container. I know someone else who had this happen but i don't want to restart my profile and get reset back to lvl 1.
after purchesing the game, you will need to go to the Official Tarkov Website, and claim your EOD Upgrade, along with collecting it in game from the System Messanger
@quasi tulip
I claimed the items from messenger already and the container is still not there.
Did you purchase Edge Of Darkness?
The Gamma container is only supplied for people who purchase Edge Of Darkness
I thought LB supposed to come with extended container
i guess not
normal game comes with 2x2
i thought i was the 3x2
LB 2x3
it*
or that
Additional equipment and resources in stash:
knife (ER Bayonet)
tactical rig x2 (depends on selected faction)
backpack x2 (MBSS - 4x4 cells)
Secure container (2x2) <---------
gotcha thanks for helping
No Problem!!
in other words if you want bigger secure container you need to buy latter editions
ye
Prepare for escape or Edge of Darkness
Edge Of Darkness is the only edition of the game that will supply you with the gamma contaioner.
What is that container called?
Ohh the beta container. Yeah my bad there is the beta container but i dont know anyone that has Prepare To Escape, its usualy EOD or Standard.
maxwell#5143 is voice spamming
do you have proof?
if so please make a suppor ticket with @eft-modmail#8684
and please avaid calling people out in public chats
there is a support team that is willing to help at any time
they dont work for bsg, there duty is to moderate this server, and ensure everythin on here is good, and that people are following the rules.
his issue is a mic spammer
thats discord, not bsg
Anyone know why ive only been getting 25-50 fps in past games today? 2080ti,9900k no apps open in the background and settings have been set to low and high and tried a bunch of combos but it wont change..
i can see if i can help, would you be down to hop in a call
@red current
@red current if you still need help im avalable right now to try to help
!report
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
Is their any new updates on the Email Verification Situation?
why cant i hear grenades..... like wtf i die to a grenade that a raider threw but you cant see or hear...
Hello, I'm trying to run Tarkov on a quite bad computer 4gb's of ram and I do manage to be able to play it (don't ask how and yes I know, and I'm going to get a better computer in a month).
I was been wondering if me getting shot by nothing when on a raid or sometimes I see people like running in place (Lagging) has to do anything with my lowspec system?
When i try to play, i get to here and cannot proceed. Any ideas why?
i often have desync where everyone currently on the map is standing still on my end but server side they're moving and all
any fix?
i can only see and hear people that joined after me shoot/walk
!report
Bruh did anyone else disconnect from scav
I'm getting a weird bug where the healing animation will go on forever, meaning I can't heal.
WEll, there is a hacker.. thst just costed me good amount of money///
what is program #16? I am new and trying to figure out if it's an actual error. I am a CS student so I suspect I have some program for class that is suspicious to the game but cant find a list or anything. virtualbox maybe?
I fixed my issue(fps dropping when i stream on obs). I did 3 out of the 4 things here, and something fixed it, so, props to this guys video: https://www.youtube.com/watch?v=femAZ9mE-VI
The best settings for Nvidia control panel & Other optimizations to squeeze the most frames per second out of Escape From Tarkov
Timestamps:
Nvidia Control Panel: 00:38
Gsync: 02:17
Unlocking Refresh Rate: 02:37
EscapeFromTarkov.exe Optimisation: 03:28
In game settings: 04:58
...
thank you^
Any updates on server lag ?
as bullet hit seems really incorrect, I mean if I unload a clip of AP rounds into someone's face and they ain't dead then they must be god ?
!report
#eft-announcements @vivid briar might have something in the recent announcement
@mighty creek bot seems to be down just use the search function for !report and you’ll find a message from the bot
Ty
just died to an invisible player without any gunshot sounds, but my buddy heard it and killed the guy. 🤨
Yeah audio is in a pretty bad state but steam audio is coming soon which will fix all the issues fingers crossed 🤞
@quartz island 
@vivid briar Can't see nothing related to hit count but hopefully it will be
Ah okay yeah I couldn’t remember sorry man @vivid briar
No worries, figured I would ask as I've got a fresh install of windows with no firewall enabled on router on Windows so was confused about the latency
After this update why does my game keep losing connection?????????? this is a bad update
@vivid briar i hope
but this game is siconnecting me
in the middle of a fight???
this only happened after the update, is this a new thing?
Is could be due to server issues, ensure you are playing on servers relatively close to you. Because the new ping system causes players to disconnect from f they exceed over 250 ping for 7 seconds.
y though
All server selection can be done in the launcher right above the play button, personally I select any servers that find exceed 100, and this is usually good for me.
The high pink kick was meant to disable the players who would use the ping to their advantage. Along with hackers using different servers to gain the same advantage.
#541725983544180769 it was posted in here not to long ago talking about this implication
@turbid cypress is your game still not rendering graphics?
I am just stuck leaving the game, I load up to be stuck on the leaving the game screen
Rebooted entire pc
Yo any place i can report some cheats?
i need help
my friend is trying to join the server and he already typed accept but its just showing duos
Is it possible to change from BEAR to USEC without resetting my profile ?
!report
@tribal moth a cheater or somebody selling cheats?
@vivid briar unfortunately not
i need help i dont know why i have been blacklisted
You’d have message the modmail bot at the top of the user list for that issue bobby
@unreal vector if youi still need help, i can see what i can do
@vivid briar No
@tender cloak do you have the right chat?
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
@tribal moth
@limber basin do you have a mic?
if so i can most likley help you fix this issue
are the servers fucked right now?
i literally couldnt get into a pmc for the longest time and when i do our group goes up to red rebel to extract cuz its so damn laggy and ping is so bad but everyone else is fine and i die to some random scav? but no scav was around and i was at the extract...
im the only 1 that died
okay so nvm now more of my team is dying
they got dc'd while tryna to extract...
have a question and sorry if its a dumb one but im new to the game and pc gaming in general. whenever i move ill see lines move up my screen warping the image on screen. this happened on old monitor and the new one i got today(MSI G27C4). My graphics card is a MSI Geforce RTX 2060. i saw a older post on reddit saying it was anti aliasing but his screenshots looked different and didnt warp the image.
thank you
where do i report people
!report
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
i dont have vid proof but i have my death screen names same as discord
!report
!report
not seeing a report channel and !reprot wont work :/
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
hes joing and team killing in the disc
if you have proof, you can contact, @eft-modmail#8684 and a mod will get to you asap
@thorny crane after about an hour of troubleshooting i found a fix, hop in the support channel and well get this fixed
After endless troubleshooting, there isnt an error pertaining the launcher that i havnt found a fix for, if anyone here needs help with the launcher, or even with in game (Client Side) Issues, pm me, or ping me, and ill help you as soon as i see it!
anyone have any info on why I cant buy from any vendors or do trades its like they dont register the money or items in my stash ive tried to verify files clear catch clean re install and even a clean install of windows nothing has done anything
@gleaming vault
Give me a few and I’ll help you I’m eating rn
kk sry and thanks
Anybody else unable to eat/drink when inside the stash? Use/use all options are greyed out for me and when I click it it says "you can't heal when already at full health".
@waxen bobcat Screen Tearing is most likely what you're experiencing. Happens when there's a discrepancy between your monitor's refresh rate and how many frames per second the game runs at. You can try and fix it by enabling v-sync inside the game's options or outside via the nvidia control panel - this might come with a hit to performance, though.
Feel free to shoot me a message if you have any questions. 🙂
Anyone got a fix for not being able to remove my primary weapon from my char and put it into my stash?
I'll try to click and drag and it just stays there. Ctrl + click doesn't work either
take the mag out and move it to your inventory, then press traiders, you will get an error message, and your game will go the the menu, then it will be fixed
@edgy mantle hop in support
i think something really bad just happend, i have the quest where i need to turn in 2 backpacks to skier.
it took 1 of the bagpacks from my items case , now my filled lucky scav box is gone also with the backpack anyway to recover ?
why does the game do this
if you want to hop in the support chat i can help you out
thx!
@solid snow That happened to me too, as per wiki: "Any items within will be lost upon being handed in"
it didnt even say it was using the backpack from the case
but ok i understand its gone i learned something 🤣 bit expensive leason but it will work
@thorny crane still need help?
@verbal venture Thank you! i did try and it hasnt happen since then. thank you so much
i think you can manually uninstall and reinstall battleeye from a seperate client
@foggy surge The issue has been resolved
oh how'd ya fix it
In the system 86 files you can wipe battle eye, and also in the game files you wipe it aswell. Yoiu then grant the game and the launcher full controll and admin perms, fix courupted game files, and install BE again.
Yo can I get unblacklisted 🤣🤣😂 my memes were tarkov related
If you belive you were unfairly blacklisted, you can open a support ticket vie @eft-modmail#8684
@gleaming vault Oi I’ll pm you a script for people that have JSobject error I saw you try to deal with yesterday
I’m going to just give you proper fix given by the devs
Ok sounds good
You're welcome @waxen bobcat 🙂
NA login servers down for maintenance?
Broken again?
update nerds
broken?
xd
Servers are down for maintenance they’ll announce once it’s complete 
#541725983544180769 To stay up to date on server information!
do we have an estimated time for the steam audio integration?
@rocky lantern known issue you’ll just have to buy a more expensive thicc case sadly
If that’s what you are buying
oh hmmmm okay... hope this updated fix some of this market bug...
it is quite often actually
even with item cases
@vivid briar is it only me that happen on? or other people can buy the same exact item and not get the error ?
Nah it’s everybody
Not sure why it’s occurring but BSG might have a better understanding
so that item list is, nobody can buy it ?
holy shit ive been reading all the messages in this chat and people say the games unplayable idk why they think adding 400 new items map changes and a new weight system is a good idea
save that shit for when the games actually playable
or the one put it up, it always be there but nobody can buy it ?
Yeah nobody can buy it
can re-list fix it ? or it is a no-go as well ? very sry asking so many questions
I’m not sure about that man sorry
😭
anyone else getting server unavailable?
The game is down whilst they update the latest patch. Please look at the EFT Announcements
just saw, thx 🙂
Every time I look at EFT announcements I hope for news on anti cheat, disappointing
@mild musk reserve #1 this sslmummy guy is being racist
@obsidian silo message the modmail bot (top of the user list) if Nikolai doesn’t get to it. Since it alerts all the mods
does the new patch fix the insurance bug?
as well as in game issues like not being able to reload
What is wrong with the dev, updating the game in the middle of a day.......
#eft-announcements all the patch notes are here @brisk elbow
The earth is condensed so there is only one timezone @midnight isle so you are right its the middle of the day for everyone
There is 9 timezones in russia but you are missing my point nevertheless, there is no time where the update wont happen in the middle of the day for someone so go have a wank and clean your room and it'll be back up
It’s 9 at night for Australia 12 for NZ
Such ignorance
Someone complaining about a game getting updates because it happens to inconvenience a player is ignorance yes but im sure you can get better
You really are dim one aren't you? I cant recall complaining about the game getting updates.. There are numerous ways to work around inconvenient update schedules.
Go have a wank and clean your room or w/e, stop being upset that you cant play a game
I dont have to do either of those.. Perks of being a grown man and being in a relationship
Again missing the point..
No it is you who is missing the point.. not everyone have time to play later
Too fucking bad for you
Lets chill it here kids
glad you agree
This page is for issues in game that require assistance, anything else doesnt belong here,
my game is really blurry since the latest update (i play on 2560x1440) changing resolution and changing from fullscreen to windowed and back didn't help
😛
Anyone know when they will do something about cheater?
Im getting game update handling error could not find a part of the path
What resolution you on? On 1440p some numbers are also blurred like level
game keeps crashing after like 20 secs in raid
Yup, hopefully nothing else broke 😅
go in raid and findout
Nah @rough marten is already having some issues, might be due to update
reconnected 3 times....got server connection lost on 4th
are you sure it isnt due to your inetrnet conection
my game says update i click update and them comes up with this does anyone know the fix
jk
uhh.... u run out of space ??
i saw that XDD LMFAO
no you did not saw that
i mean, i dont nececarly say that im not wrong but....
Holyyy, yeah, they messed up something with text
like letters would be thiccer
since the new update my game crashed already 2 times on me lost about 1 mil in gear optimize the game for once dont make it worse.
dont play just after the update , wait for others to loose their gear and discover some bugs
thats not how a game should work though
well, iTs bEtA
if a game want 2 be in beta for 3 years doesnt mean they can keep having the excuse thats a beta instead in adding new maps and guns just make game run smooth
is the game fuzzy for anyone else after the update?
@high elbow Change your name to something that doesnt break discord TOS/ somethin that is SFW plz.
U sure?
not to worry bois
@rare shadow was the font changed in this update or something? everything seems fuzzy
i have fixed the game ik u were all worried
I believe so, I havent logged in myself but everyone is complaining about it
Yeah I feel like everything is superblurry
ah okay
yeah its weird
whats the point of putting more graphics cards in your bitcoin farm after you upgrade it? does it farm faster or something?
ye
GOTTA LOVE THE INVENTORY BUG WHERE YOU CANT DO ANYTHING WITH ITEMS BECAUSE THEY GET STUCK MOVING BUT NEVER MOVE
Since the update today, my entire game looks super fuzzy(already checked ration and resolution) any idea how to fix it?
@latent gale thats internet related problem, high ping and/or great loss
it's happening to everyone @steady flicker
probably just have to wait for another patch
okay thanks
@steady flicker are you playin in 1080p?
1440p
i'm playing 3840x1600 and it looks like ass
is there solution to lost game folder? my launcher lost the game.
yeah the text is much bolder and really fuzzy
@fair narwhal maybe try to reinstall the launcher?
@steady flicker What was the last time you did enter the game?
@signal pike yesterday evening
It was fine by then?
Yes it was
Please, who has the blurry problem with graphics, not text, catch me up in DMs
i didn't try going into a raid, i only noticed the text and some UI elements being blurry
Text should be blurry for the majority of people
If you get kicked due to slow connection then get killed, do you get to have your gear back via insurance?
anyone else gets random game crashes?
my friends game keeps crashing after 7 min into the raid
@quiet stirrup Them him to contact support, please
same here but like 20 secs in
If you get kicked due to slow connection then get killed, do you get to have your gear back via insurance?
@dire furnace if no one loots it
i keep getting crashes its annoying
Anyone else have a FOV bug?
Please, behave
Those who are having important issues with the game, please make a support request including logs of the problematic play session. Use the "Report bug" feature in the launcher and also attach screenshots or short videos of the issue if it is possible. Then feel free to DM me with the ticket number. Thanks in advance.
for now everything for me after the pach is fine: 34 inch 2560x1080 21:9 screen and RTX 2070. the text is more thicker, but its better now as before. little blurry but its ok
when will i get an answer for my support request. İt's been 6 days.
game is crashin on looting all the time 🙂
why is it downloading me so slow when i have 500M download?
@potent nova Try disabling IPv6 settings of your connection or network card. You can also try using a VPN for a limited time.
ok thx
Make sure you do not have any connection issue at the moment @potent nova
@supple musk Please report that to support
Through the launcher?
nothing but crashing never happend until this update they continue to fuck the game lol
my loot is dead 😄
@supple musk Yes, using the launcher
@vivid briar Can you report that and send me the ticket id, please?
w8
@vivid briar Can you provide a screenshot?
how can i select section ? @signal pike
account ?
No sorry the unity crash is in background 2018.1.8
@vivid briar You have to use the launcher, "Report bug feature", make sure you attach game logs
@vivid briar Please, may you alt tab and do a screenshot?
no they broke it likt its crashing so much now please somebody lie to me and say its my pc
after update my game look blurry tried change several setting but not work
@fluid parcel Just fonts or in game graphics as well?
mine is both
@meager kelp Please make a bug report to support
i cant ran outta room lol omg this is one for the ages
@fluid parcel Please report it to support and attach some screenshots and the session logs
ok thank you
@vivid briar Using the report bug button you can attach game logs. For the video I encourage you to send a video link.
Check "Aspect Ratio" for blurry, mine and friends was set to 16:10 (instead of 16:9) after update
@signal pike yop do it next time!
@meager kelp Please, if you send a screenshot of the error message maybe we could help you
Check "Aspect Ratio" for blurry, mine and friends was set to 16:10 (instead of 16:9) after update
@wide tartan It was 16:10 for me too, changing it back to 16:9 didn't help (I submitted a report)
Where do I send the video link? @signal pike
why does my game keep crashing
@vivid briar You can paste it in the text description of the report bug feature in the launcher
okey
i have an ss and video, now video uploading.
And after than i'll give u ticket number
That's right ?
yes, thanks
There was a night-time removal of Lab in the patch, and I just heard that it's still night time, is that right?
@signal pike
night time in labs was a bug
I just had a glitch ingame where I clicked discard on a weapon and it wouldnt drop
if it is still night time, please, make a report and send me the ticket id
I just got stuck in a dropping animation and got pulled up on and killed
everytime i play any map and get near like a big building area like resort it just unity crashesand it just kills me
@twin apex Please report that to support (discard issue)
@crimson sun i feel your pain lol yea i can confirm has happend to me all morning
@signal pike Where do I do that?
@crimson sun Please, can you share a screenshot of the issue?
no
i just dont understand how this crap passes testing honestly its just crazy honestly
fax
ticket id is game Code?
Ticket id is not the game code, it is prvided when you make a support request
ah okay
as soon as the new update came out it just unity crashes when i either load up the game or i get in a game and it crashes 2 min after it started
@crimson sun Please, can you share a screenshot of the unity crash?
yea
there is no point in making a ticket id when the crash is happening in the unity engine these clowns know they put out this crap update like there is no way this got passed a team of experts?????????
@signal pike An error occured while preparing error report --- Sorry you've reached the limit, please wait until the next day
Give error...
@vivid briar hilarious
@vivid briar Please, try again tomorrow. Maybe the system is overcharged right now.
@meager kelp @crimson sun Your crash error is like this one? https://prnt.sc/rvglab
no not at all
I don't send any report today wtf
i try to open the crash report and it doesnt open
im trying a scav run right now if it crashes i can try to ss
@meager kelp This is not the place for that
i start the game and get the bluecreen of death how and why ? Win 10 haven´t see the Bluescreen since XP
after the last patch, my launcher completely broke. Does someone else have this? "Warning! Game launch impossible! Game files integrity is compromized! Repair required." And when I click replair I get "Game update handling error"
so now the game only crashes when im in game
@unborn wind did u start it with Admin Rights?
@violet acorn No, I'll try that now
thik shoud fix that
It says: Downloading files (Calculating time...) 34/34 MB, but also shows paused. When I click resume I get the same error again.
ok than Restart ur pc had the same Problem today if it don´t work fuck it and reinstall the wohole game
@wintry elm After you have reported the ticket to support you can send me the ticket ID
in PM
where can i make a ticket ?
website
@worldly pike Through the launcher - Report bug feature
i appreciate it
my launcher is checking game files for the third time and don't want to update
any suggestions ?
@violet acorn Reinstall it is. Thanks for the help anyway
@toxic wharf Try clearing launcher's cache
Since any Update my game got rly blurry/unsharpened so its only sharpened When I Go in Scope
@signal pike you mean the Temp file ?
@pastel mural Please make a report to support - To temp fix it go to SETTINGS and click APPLY
@toxic wharf Clear cache : https://prnt.sc/rvgzgr
is it normal to have freezes when scavs are in the area?
Nice
like 2 sek freeze
Does the new update make the flea market prices and shit look blurry? or is it just me?
@rich fiber Yes, it is a known issue
Ok thanks for clarifying, was wiping my glasses nonstop lmao
@violet acorn About your answer, it depends on some factors, but sometimes
@signal pike i know u aren´t a dev but u know if they make like a second char 4 only offline mode ?
ty in advance
@violet acorn Maybe in the future, I think Nikita said we will be able to have different avatars with different factions
I tried 2 games and had 2 crashes, offline mode, I have Ryzen 7 and RX 580
looked out of my own account 40 minutes
but u don´t know when or how
Nope
@ashen charm its not you fault bro
@meager kelp Please, stop the spam
and leave this channel for support
@ashen charm Please, report it to support
And, please, may you show the error message here?
@ashen charm i can try to help you supress tyhe crashes if you would like
@gleaming vault If you have any info you can share it here
@signal pike I clicked send report when the game crashed and that is the limit, there is no error code
I dont know how to fix the crashes just by a message, i have to identify why the game is crashing, and supress the cause.
@fluid vigil You will have to wait 1 h if I remember well
@fluid vigil Are you using a VPN?
@ashen charm hop in the support channel and we can run some trouble shooting to see if we can supress the crashes you are having.
It will unpack, you just have to be patient. It wont take the whole Hour.
Is the bipod still not functional for the dvl-10?
Can someone help me, please? Sew it good. Part 4 does not work for me
Anyone getting random crashes?
whenever i bring blackrock chest righ from raid it doesnt count and i cannot turn it in
Never had a crash before, now since this update 2 in the space for 20 minutes
Is there any fix for the game crashing every 30 seconds in raid?
^
is the unity crash AMD related
As to my knowledge, there is an issue with the new patch pertaining to Radeon graphics gards, and possible Ryzen CPUs
Please, if you have Unity crashes make a ticket and send me the number in DM
Thanks 🙂
Can someone help me with the task Sew it good part 4?
whenever i bring blackrock chest righ from raid it doesnt count and i cannot turn it in
@signal pike where do we make a ticket? The app isnt letting me send anymore reports
smileeeeee
!report
when willll the Ryzen issue be fixed?
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
Please, if you have Unity crashes make a ticket and send me the number in DM
@signal pike
Since he is taking the ticket number, im assuming he will be working on it asap
@glacial geode
@wooden prism You can send me the logs in private or any other information if you cannot send them
@glacial geode My mate im playing with is on a ryzen, and has not crashed, I'm on the same ryzen as he is..
@signal pike the logs from the tarkov folder or windows event logs?
Like its impossible to play...
Tarkov's - from the problematic session
Are you running a Radeon GPU?
im on ryzen 5 and it sooo soo lag
Radeon GPU and Ryzen CPU
@vital fulcrum
The issues ive seen are all coming from users with a radeon gpu,
Lost my 400k worth of loot, because of this cancer lol
i have nvidia gpu yet it has the same error
You can go to your power settings and change the power plan to high performance, that is a simple fix that could possible work
Im already on high lmao
where?
Ensure your using only physical cores, and auto ram cleaner options in game
hello, my game crashed multiple times in one raid today. Has anyone the same issue?
Why would that effect anything since its only happend since this update?
I also have all that checked...
It most likely is the patch, but just to ensure it is something that cant be fixes, im just running you through some basic trouble shooting to see if there could be any basic fixes
Please, if you have Unity crashes make a ticket and send me the number in DM
Ye man, I've also reported each crash when its happend so I cannot "report bug" anymore.
@signal pike I would if you didnt have a limit
Have you reported anyone today?
I've reported 2 crashes
can you please send me the ticket id's?
when it prompts you too, and i dunno where dat is
@vital fulcrum https://www.escapefromtarkov.com/support - My requests
10-4 will look now
this fuzziness is unbearable
@signal pike hi, I PM my ticket number, thx
Thanks
WHAT IS THIS ???? i need help
same issue as mine @jovial steeple
Please, if you have Unity crashes make a ticket and send the number in DM to @signal pike
@signal pike hi, I also PM my ticket number, thx
@jovial steeple Can you try this quick fix? Set paging file size on auto in windows. You can find more info here: https://support.gamigo.com/hc/en-us/articles/204185057-Adjusting-the-Paging-File
i will try
Let me know if it works
@ashen charm @vital fulcrum @visual tiger @waxen trellis
Mines already on auto boys
Please, if you have Unity crashes make a ticket and send the number in DM to @signal pike
theres a guy going around channels earraping his name is KY
Puuuh my English is bad..
Please refrain from calling people out in public chat, you can open a support ticket via @ Discord Moderator
still crashing
I cannot install the update; I get problems with "unity crash handler" being corrupted or something.
https://support.gamigo.com/hc/en-us/articles/204185057-Adjusting-the-Paging-File Try this, and if this doesnt work, make a ticket and send the number to @signal pike
already tried adjusting the paging file
i have a 1700 and vega 56
If I have EOD and just got the Epsilon... what the hell do I do with it
sell it
for like 500 roubles to Ragman?
tank battery jogging to boost str @crimson musk
sooo essentially nothing then
@crimson musk Fence
fence pays 268 roubles
flea
cant list it on flea
then idk
Delete it i guess
You cannot sell containers in Flea afaik
give it to a new player
lovin the new patch, crashed 3 times in the last 20 minutes, anyone else?
https://support.gamigo.com/hc/en-us/articles/204185057-Adjusting-the-Paging-File Try this, and if this doesnt work, make a ticket and send the number to @signal pike
adjusted the paging file , game stillll crashes
make a ticket and send the number to @signal pike
you could also try to delete unity files, and reinstall them via the bsg launcher
Does it just crash without that unity thing?
It can
where can i find unity fillles?
On my pc it just crashes without that unity thing
same
C:\Battlestate Games\EFT (live)
How do i reinstall them?
your file locations may vary
@vivid briar what GPU?
if you delete them, and launch the launcher it will direct you to repair missing files
Please, try this workaround, just in case, and try to RErun the game after each of them:
• Run the launcher as administrator.
• Temporarily turn off all antivirus and security programs or firewall, such as Windows Defender.
• Try updating the Microsoft .NET Framework.
• Install the latest drivers for all your devices.
• Install all Windows updates available in the Update Center.
• Check integrity of the files in the launcher.
• Clear game and launcher cache:
C:\Users\YOURUSER\Documents\Escape from Tarkov
C:\Users\YOURUSER\AppData\Local\Battlestate Games
C:\Users\YOURUSER\AppData\Roaming\Battlestate Games
• Reinstall game and launcher.
• Check the system disk and game disk with utility CheckDisk. If there are any errors found, please repair them.
• Check the installed OS files with the command "sfc /scannow" command line.
access to that file is denied, says the error
When will the amd crash issue be fixed?
Most likely soon, but in the mean time you can always try some basic trouble shooting to suppress the crashing
it seems that that exe was running, so I ended the process. If that doesn't work I'll try deleting it
if you alt tab fast after you get the crash you can see the Unity error window
my game crashes in every raid since the update too now... fun
Custom page file makes the game crash to take place in under 1 min
The problem is not my system the problem is the patch..
is it AMD cards? my buddy with a nvidia card isnt having any issues and everyone in here who has issues has a amd card
@gleaming vault stopping the process for the unitycrashhandler64 solved my issue, btw
thanks!
Yea a 5700 Taichi
👌🏽
@distant cape in task manager?
yes
gasch can you explain it better, please?
Yea please
my issue was that the game wouldn't update, not that's it was crashing
Ah ok
damn
👎

@charred thicket probably not,
Duck this isnt tech support, they cant help you lmao
the people here arent anyone who has access to any type of perms to give you shit ingame but they can help you with other stuff @charred thicket
Dose anyone's resolution look strange since this new patch?
i think thats just the text its a bit thiccer now and looks blurry sorta
Check system .ini profile config files and ensure that your settings are as stated in the game @wheat umbra
also, default screen ratio is now set to 16:10, make sure to check that
@wheat umbra
@signal pike I've sent you another ticket number
Games super buggy now. Get loading timers and timeouts just moving things in inventory. Takes forever for dealers and flea market to load and scav cooldown randomly started a 5 minute timer.
is there anyway i can contact dev support to try and get items reinbursed?
@charred thicket that wont happen. I've died due to server disconnected patch 10 like a thousand times and haven't seen anything
the fuck dude
what the fuck
👍
Item comessation is most likley something that wont happen @mellow tundra
what
pic above
I change my aspect ratio and it dose nothing
taged you bcuz the pic
its gone now rip
@mellow tundra
ban this fucker
see
AHH
please ban him
ban him
bruh
@tranquil bonewtf
bruh indeedingz
Is it just me or is it more unstable than usual after the patch?
What are your system specs
@charred thicket my advice is insure weapons and armor just in case. I like to throw my insured gear in a Bush after killing a scav or player. Unless I need it for quest
i insure everything dood
@gleaming vault where is system.ini ?
i had a gzhel, that bnti helmet with all the trimmings, 150k ak-74, my loot
C:\Users\User Name\OneDrive\Documents\Escape from Tarkov
it looks like I am playing in stretched res
@wheat umbra screenshot and post
@wheat umbra check your FOV
did
open graphic settings
looks fine in screenshot
your aspect ratio change it to 16:9
@wheat umbra why 16 10
oh shit
It should make a very minor change to screen
yea that is better thx
np
Any reason why the font in the menu looks super blurry now?
after i updated windows i crashed once more than for the past 20-30 min havent crashed @gleaming vault
I wonder if I crashed because of the new patch
but might be speaking too soon
Apparently AMD GPU are having problems
@verbal turret lets hope that worked for you
I have the same settings as yesterday RU and I'm not the only one that noticed the font looking blurry
That's pretty stupid
Send logs and report crashes
@gleaming vault
@manic island check your aspect ratio
I can't send my crash logs since it says I sent them already 😂
Just wait then.. I have the same proble with a few friends.. Crashed 10 times in 15 mins
If that doesn't work, you can also try this, https://support.gamigo.com/hc/en-us/articles/204185057-Adjusting-the-Paging-File
why does the hideout turn my pc into a supersonic missile but playing the game on ultra is a piece of cake?
could be the resolution, ort could just be the new patch
do what?
has to be new patch, just wondering if they plan on keeping it like this @gleaming vault it was working just fine yesterday
Oh wait nevermind
I have no clue, i dont get informed about patch notes until there are #541725983544180769 about them
Unity crash on AMD GPUs, we have to wait
@ashen charm u update windows?
Did you attempt to reinstall unity via launcher after deleting it from EFT (live)?
game is stuck on leaving game..
help
hop in support, i know the fix @lament thorn
u cant just tell me here?
we have to navigate through a plethora of system files
👍

@verbal turret windows is up to date, everything is, I talk to other friends with diffrent PCs, and same problem
Is it me or is a lot of text on the GUI very blurry now? Looks horrible
everyone saying the same
Ugh
Driving me crazy
its just the new text they have
you do the delete for the unity thingy? @ashen charm
No way. No one is that stupid. Blurry text must be a bug.
I know. I've found the best way to compare is to repair armor. You can see a huge difference between the Price and the Rouble Symbol
how do u fix the glitch where u cant open doors
Right Duck, but I'm saying no one is that dumb to make such a horrible change. Something in the patch accidentally changed the blurriness of some text elements.
@visual lily https://www.youtube.com/watch?v=jZrnfWpENTo
The ULTIMATE guide to Optimize Nvidia Control panel settings for best Performance in 2020 ✔️, RTX, GTX Geforce For Both OLD and NEW PCs getting more fps in games and speed up your pc, fix lag fix stuttering
Lets try for 5000+ Likes! 👍 For this Extremely helpful tutorial?! Do y...
@vivid briar restart game
bruhy
u inraid?
@gleaming vault Why did you send me that?
@vivid briar
yup
alt+f4
There is a few image effects that he covers that make your game look 200% better imo
i just extracted i was stuck at gate 3
i think
@gleaming vault Thanks I guess. Game has looked fine to me though.
it will sharpen and mask the blurry text
@verbal turret thanks
yw
@gleaming vault Yeah, but then it will mask everything. Even things that are already sharp. BSG just needs to fix this issue.
I will check out the video.
u on about the text looking different @visual lily
t3xt lookin h3ll@ thicc
indeed
@vivid briar I'm not sure what you mean by "I'm on"
are you talkin bout
wtf is this game.... crashing every 5 seconds
@true garnet update windows and delete the unity crash handler file, thats what did it for me, everyone with amd shit is having this issue
This is why I won't buy AMD. Too many in-game issues.
Well it's only for this game, any other game is fine for AMD
Someone explain to me what this means lmoa
Is there any vids or guides available for optimizing AMD gpu settings for Tarkov?
@true garnet i mean, if ur offering lol i wont decline
add me on discord
@rich fiber There is something in the case
Wdym theres something in the case, you cant put it up if theres something in it
the same issue occurred yesterday, and there were attachments in the weapon case the guy was trying the sell
huh
Hello guys, i have a problem with the installation, its says error installing anti cheat code 1, i already tried to repair the game
yea i bought 3 and then it gave me this error and i was like is there a buy limit or something lmao
so none of these thicc cases are able to be bought?
your best bet is to restart @rich fiber
go into your directory mate
just did
@viscid seal can we join a call
shits just bugged as fuck
@viscid seal can we join a call
@gleaming vault Ye sure
@rich fiber I dont know then mayby try to buy a more expensive one
Every damn time i go into a match i crash!!!!
wtf i have an expansive loadout on me as well
i use nvidia GPU but i have AMD cpu though
No idea then... I crashed 15 times in 10 minutes
everytime it loads loot it just crashes
fuck you eft normal ping inter up server DCs
where do you see "We are working on it"?
man i dont want to lose my loadout
but i cant really do anything about it
its absolute trash
patch after patch game more broken thst befor