community-support

[vivid briar]

(from the BattlEye FAQ)

[left lotus]

how do you do any of those

[vivid briar]

There is a dropdown menu near your username in the launcher.

[left lotus]

ok thx ill try those

[marble zinc]

!report

[unkempt kraken]

Hello @marble zinc,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

[thin vigil]

any idea? cant update, force closes launcher over and over

[vivid briar]

Try to reinstall the launcher.

[worthy timber]

Where do I submit a report for hacking

someone's speedhacking in factory

[vivid briar]

Do you have video proof?

[worthy timber]

Unfortunately recording crashes the game, I'll try it again

[vivid briar]

If so..

!report

[unkempt kraken]

Hello @vivid briar,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

[worthy timber]

Thank you!

[atomic ravine]

https://www.twitch.tv/ambitionz180

[left lotus]

@vivid briar omg thx for the help

[tropic pollen]

How do I fix this?

[vivid briar]

https://cdn.discordapp.com/attachments/521614489884295169/672517803244388372/untarkov.bat Run this script once.

You need to log in and set the path to the game installation again after that.

@tropic pollen A - Unistall and reinstall the launcher or B - Follow the instructions from this website 🙂 https://www.gamerevolution.com/guides/faqs/635113-escape-from-tarkov-error-reading-jobject-from-jsonreader

The script will fix it for you.

It essentially does the same thing the guide tells you to do.

[tropic pollen]

there is no app data folder in my user folder??

[vivid briar]

Just run the script. It is safe. It has originally been created and uploaded by an old mod of this discord and been approved by the french community rep.

[wise thicket]

Im stuck in "Leaving the game.." when it loads, anything I can do to resolve?

[vivid briar]

Close the game and clear the cache via the launcher.

[wise thicket]

"Clean temp folder"?

[vivid briar]

@tropic pollen Appdata is a hidden file look up how to unhide folders takes like 2 clicks

Yes.

[wise thicket]

thanks @vivid briar

[vivid briar]

@tropic pollen If you don't trust the link I sent: https://discordapp.com/channels/521608697764380694/521614489884295169/648468234059776023

He says "uninstall/reinstall", but it essentially deletes launcher configs.

[wise thicket]

hey @vivid briar the clean folder option didnt seem to affect the issue

[vivid briar]

I'm afraid it's a server issue then. Nothing you can do for now.

[wise thicket]

is there a time period that the server resets and I need to wait for it to cleanse sessions or something along those lines? any idea on how long I'll need to wait?

[vivid briar]

No idea. Could be as soon as the raid you left is over.

[wise thicket]

ok, I'll come back if it doesnt resolve in a few hours

thanks

[fathom fern]

can i report a hacker here? player names CaffeineTremor using ESP

[vivid briar]

!report

[unkempt kraken]

Hello @vivid briar,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

[fathom fern]

thanks

[vivid briar]

who else is having issue where iCUE is not working with key binds with game

[snow niche]

I can't get into my hideout and once i try and then attempt to raid i spawn in with a still frame but my chr can still move and jump and be shot by pmc's.

[vivid briar]

@snow niche Do an integrity check via the launcher.

[snow niche]

rgr ill give it a try.

[vivid briar]

when I run my iCUE and then launch game, the game force closes my ICUE

@oak violet Do an integriy check via the launcher first and after that go into your game folder. There you can find a BattlEye folder with some scripts. Run the uninstall script as an admin first and after that the install script.

@vivid briar Unfortunately that happens with some programs because of BattlEye.

[oak violet]

i did all that already

[vivid briar]

worked fine before @vivid briar

Then do an integrity check via the launcher first and after that follow these instructions (from BattlEye FAQ):
Recently several Windows 10 users have started experiencing this issue without a change on our side. After investigating we have concluded that it is caused by NVIDIA’s new “(Ultra-)Low Latency Mode”. Until NVIDIA provides a fix please disable this feature by opening your NVIDIA Control Panel, selecting “Manage 3D settings” -> “Global Settings” -> “Low Latency Mode” and changing this setting to “Off”. Click “Apply” and potentially also reboot your system.

so what BSG is not going to let hot key mouse's no more

@oak violet Make sure there is not much running in the background that could mess with your system or memory. You can try to run SFC /Scannow in an admin command prompt or run the game as an admin.

Other than that, just make sure your PC and OS are fine.

[snow niche]

did the intengrity check and nothing came up.

[oak violet]

more helpful then the admins on god

[vivid briar]

@snow niche When did it start?

[snow niche]

the problem began when i logged in today and tried the hideout but it just stayed on a loading loop.

[vivid briar]

Restart your PC and clear the cache via the launcher.

[snow niche]

ok done.

[shut thistle]

is there a way to report someone hacking cause my friend was in a call with a hacker

[vivid briar]

!report

[unkempt kraken]

Hello @vivid briar,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

[snow niche]

well damn i actually loaded into a raid but i don't dare try the hideout lol

[vivid briar]

Well now you know a fix if it happens again.

[snow niche]

aye thanks for the help.

[idle nacelle]

hey for the third time, while looting the game got a context menu stuck on the screen, did not let me take any action or dismiss the menu. so all times either I died because of that or tried to reload the game and reconnect, which when I got reconnected I discover that I died as well. very frustrating, dont want to play anymore because of that.

[vivid briar]

What error?

[idle nacelle]

who knows what error...
looting, right click on a item to discard it, the menu does not go away and does not let you do anything.

[vivid briar]

Oh.. I thought you meant an error box was stuck on screen. Try to do an integrity check via the launcher and play around with the fullscreen mode after that.

[idle nacelle]

does not make any sense.... that same thing happen 3 times on the past 2 weeks.

[vivid briar]

A lot of (technical) things don't make sense in tarkov, sadly.

yo theirs a guy telling to kill myself

In discord?

[idle nacelle]

is there a way to have a refund? I really do want to deal with that kind of issue while I am playing and trying to have fun.

[vivid briar]

I'm afraid not.

[idle nacelle]

classic.

[vivid briar]

@vivid briar yes their a guy being racist and telling kill myself

Contact modmail.

[idle nacelle]

at least take note about this and pass to the devs... this type of issue is unacceptable

[vivid briar]

There is a "report bug" button in the launcher.

[daring roost]

can i get an admin in here

[delicate ruin]

is there a way someone could make another LFG customs voice channel??

[vivid briar]

Modmail.

[astral cosmos]

just curious do we have any idea of when the next wipe is happening a couple people told me its still months and months away I hope so

[vivid briar]

No clear estimate yet. Considering it will most likely happen with the addition of streets of tarkov and we have no idea how long that could take, it could be months.

[astral cosmos]

ok so we still have some time, I just am so close to kappa and want to start really grinding the killa quest and is it still worth my time, thanks I heard people tell me its still a while away

[vivid briar]

You will be fine.

[astral cosmos]

thanks bud

[quaint spear]

!report

[unkempt kraken]

Hello @quaint spear,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

[low hare]

my bsg launcher is saying error downloading essential data. How come?

[clear flame]

Are you west coast US @low hare

[low hare]

yes @clear flame

i cant even open the launcher

[clear flame]

There are issues for the west coast people connecting etc to launcher. It’s in the announcements and was tweeted earlier

[low hare]

Ok thank you

[clear flame]

In the same boat unfortunately

YW

[haughty berry]

Wow man im amazed i can run this game at 50-70 fps with a 1050ti

tho i heard stutter is a common issue( not alot but still) is there a fix?

[primal furnace]

is there anyway to make this game not run absolutely terribly

good pc specs and good internet and this game is still completely unplayable

[dark field]

Anyone having server issues at the moment? Have been disconnected once due to anticheat server connection failure. Then reconnected and players / scavs are running in place.

Then I was killed without taking damage and I'm stuck on a black screen with a spinning wheel for a few minutes now.

[mint anchor]

anyone knows how to report a hacker?

[naive hill]

!report

[unkempt kraken]

Hello @naive hill,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

[hollow hare]

anyone else lose the bonuses from their water collector and nutrition unit?

[vivid briar]

i finished a scav run with a labs keycard and i extracted, but the game just crashed and i couldnt grab the kaycard

what should i do?

[tropic pollen]

@vivid briar check task manager while your loading in and sometimes while playing, your RAM might be maxing out

[versed goblet]

any advaice to stop game freezing and lagging when getting into fights?

i find myself going into factory and freezing everytime i start shooting at someone and its really annoying

[jovial jasper]

TF is this server connection lost every two fucking seconds

[deft fulcrum]

is there a report section for team killing?

[river rapids]

do you have video proof? if yes PM @mellow tundra

[deft fulcrum]

i dont have a vid but i have a ss of where i died by headshot in 4 sec

[river rapids]

dont think that would be enough

try anyway

[deft fulcrum]

thanks

[river rapids]

yeye

[brisk elbow]

I just proned and lost 100 hp, not sure if its was lag because I killed a guy just before and his shots JUST registered then a second later I lose connection to the server
I can't even connect. I just died.

lost all my gear and everything

[fickle owl]

hi guys, i put money inside my wallet inside my container 7000 before gonig to customs. Once im in customs i check my wallet theres no money

is it a common bug?

[jagged lagoon]

why is the red rebel fee 3 mil, the item goes for 6 mil like dafuq

[austere lion]

@fickle owl did you insure shit before going in

[left lotus]

can someone help me with this crash/bug i dont know how to fix it i literally cant even play the game man

[left lotus]

theres always a similar bug with every patch

[stuck lagoon]

I took medical supplies out of my gamma into my rig, hotkeyed them, and proceeded to use them. It soft-locked my game an I could only move but not shoot or use and items. So when a PMC came around and killed me, all I could do is look at him and not shoot. Another loss because of the game.

[unkempt kraken]

Hello @compact dock,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

[vivid briar]

@thorny pollen @compact dock [e-mail]

[wild ridge]

is anyone getting stuck on awating sesion start on reserve then losing connection

[grave tusk]

funny how the fuck whit mods just ban people from the discord who got banned for no reason in game

[naive hill]

That's just rule 8 mate

[grave tusk]

yea and ur cunt

wtf is the point of this support chat if no one can get help?

[naive hill]

This is for community support

[grave tusk]

my mate gets randomly banned and he gets banned from the discord? makes no fucking sense.

never seen a server with this many dickhead mods

funny how a bunch of people get banned for no reason, i guess bsg are just gonna fuck off now that they have a bunch of money

[karmic obsidian]

hey - any chance i get my stuff back i insured? i went to vacation the next day, now this dude tells me he can't hold it any longer, i wasn't able to recieve it

[vivid briar]

If you've been banned and don't know why your best point of contact is [e-mail]

other than that their is nothing the Mods can do for you.

[fickle owl]

@gleaming shore probs someone hacked ur account and cheated with it ingame. Cuz its very common in the apex community

[vivid briar]

Again for the new people - If you've been banned and don't know why your best point of contact is [e-mail]
other than that their is nothing the Mods can do for you.

[keen gulch]

Can someone help me?

[vivid briar]

cant take back my item from insure

A - Unistall and reinstall the launcher or B - Follow the instructions from this website 🙂 https://www.gamerevolution.com/guides/faqs/635113-escape-from-tarkov-error-reading-jobject-from-jsonreader @keen gulch

@vivid briar The fix is by moving everything that is shown. For example don’t fold weapons or take items out of vests/bags. I hope that helps mate 🙂

thank you dude love you

you are the best! i hope they will gain you with support perm

[bronze schooner]

Hey guys i got problem, if try join raid it shows this erorr and i cant play anyone know how to fix

[spare yarrow]

Hey

I know a guy that is selling cheat services and has a server

Can we get him banned?

[vivid briar]

@spare yarrow Please use the modmail and send all the information you have through there and the mods will get it to the devs as soon as possible.

[serene yarrow]

I cant load in to any raid it just has the menu background

[abstract turtle]

Is the sniper scav in customs, the one in the tower near factory shortcut, meant to be able to shoot through the tower? I was under the tower and got 1 tapped by him out of nowhere.... So he can shoot through the tower itself? wtf?

[vivid briar]

same thing happend to me lmao

[round wasp]

so my friend is banned from the discord and he j

needs support where can he get it ?

[vivid briar]

forum

[round wasp]

he went in on an hatchet run and then after the game its gone

[vivid briar]

Again for the new people - If you've been banned and don't know why your best point of contact is [e-mail]
other than that their is nothing the Mods can do for you.

[thorn hull]

anyone know a fix for not being able to update through the launcher? my buddy is stuck trying to update the game, when he clicks "Update" it does nothing

and yes we've already tried integrity check and clearing cache

[tender shard]

someone help me here please

how did i die ??

https://www.youtube.com/watch?v=_dVZl5jsgQ8&feature=youtu.be

[little nebula]

Since today, I've been experiencing terrible performance issues including 5 minute loading times, very bad FPS when I actually get to join a game. I've played some war zone yesterday and it crashed alot, leading me to believe that some damage to my cpu may have occurred.

[upbeat vault]

@tender shard Network error. You having 200+ jumping ping doesn't help.

[iron bluff]

hey I'd like to change my name on this discord to Duncan, as that is my in-game name

[stuck nacelle]

If anyone is up for helping me with a installation problem pls text me.

[vivid briar]

@iron bluff send your quest through this bot's and the mods will get to you as soon as possible ❤️

[lone hornet]

I have the problem that enemies are invisible for me but I am visible for them. So basically I get shot without seeing the enemy.

[hollow cedar]

lmao at the devs i mean cmon, rly!!!!
"Escapers ! We have a message from the Wiki Editor team.

We've had recent reports of Real Money Trading advertisements on the Wiki. We
are obviously against the use of unfair advantages, and absolutely loathe seeing
them advertised on the wiki."

Instead of banning the uge amount of cheaters you are worried about the wiki, the reason they do this is because they are cheating!!!!

thats why im making a uge montage of cheaters, started yesterday and already have more then 10 cheaters in the video

[vivid briar]

Did you not read it?

The Devs don't do the wiki the dedicated players run the wiki

[hollow cedar]

i know that, one more reason for them to ban the in game cheaters, they are the ones doing that

4 out of 5 runs in labs have speed hackers

[vivid briar]

just ban the cheaters 3head

[hollow cedar]

in 1 day of playing tarkov, i already have more then 10 cheaters in the video, i would say this is out of control 😛

PS. doesnt matter what server i play in, this shit is infested!

[tender shard]

@tender shard Network error. You having 200+ jumping ping doesn't help.
@upbeat vault thats never happened to me before hey , first time , but no gunshot , no nade , nothing , just dead?

[twilit jay]

@tender shard same thing happend to my friend yesterday he was stood beside me, no gun shots, no sound he just had something like a heart attack and died

only thing i heard was his dying scream

[tender shard]

so weird dude

its tilting but eh , beta life

[near carbon]

someone has the same problem i cant do anything im stuck there

[twilit jay]

right after he died a gun was sprinting towards us and spraying his gun at the same time

[tender shard]

also i cant help the ping issue , i have no local servers

[hollow cedar]

when you love to get your fully kitted m4 or hk but you just cant because you will lose it for hackers 😦

[tender shard]

baba you complain too much

[hollow cedar]

yea i know i do, reason is i love the game and i cant play it

[tender shard]

i have 800 raids and only had 3 hacker encounters , its not that bad

[hollow cedar]

@near carbon i can help u with that mate

@tender shard dont be a liar mate, either u suck playing or u dont play labs at all

ur one of those players that are afraid of labs right?

[tender shard]

i play constant labs / reserve , with over 1k kills

[hollow cedar]

play labs for 3 hours and come back here after

[tender shard]

well ,, i have already xD

[hollow cedar]

u keep lying mate

[near carbon]

@hollow cedar what i have to do ?

[tender shard]

still havent seen hackers over the 3 ive seen

[hollow cedar]

i play 5 games 4 have speed hackers dunno wtf are u talking about

they clean the whole map in seconds

[tender shard]

nah mate , i think youre the bad player here xD

calling hacks isnt a good thing dude

[hollow cedar]

dont worry i have the video montage

mate stfu u probably hack as well that is the reason why u dont see them

i have the video proof and will send them on the right places

anyway @near carbon pm mate ill fix that for u

[tender shard]

go for it bud 🙂

i just think bad players are too quick to call hacks bec they are salty and got outplayed.

[hollow cedar]

mate i play since the release of the game stfu u know nothing snow ball

probably have 3 times more play hours than u have

[tender shard]

then why are you still bad ?

[hollow cedar]

cause of cheaters like u man, i cant avoid it

they are like covid-19

[tender shard]

😉 if you say so

[hollow cedar]

fucking spread all over the place

[tender shard]

mad coz bad

[hollow cedar]

yea mate how old are u? 10?

[tender shard]

23 baby 😉

[hollow cedar]

wow ur such a grown up boy

but still too young for my taste. sorry i dont eat greenies

@near carbon still need help?

[tender shard]

just git gud

[near carbon]

@hollow cedar no thanks its working now

[stuck nacelle]

at least you can download it

[tender shard]

fucking spread all over the place
@hollow cedar spread hackers > hacking toast and jam ?

[vivid briar]

anyone have those errors/bugs too? when im just eating or drinking something while getting loot from a scav to my main character's inventory after a few seconds it says there is an error and basically going back to the score section or where you see "survived" and the time you had been in the raid, then i need to move all the staff again, if there is someone who encountered this bug/error and know how to prevent it or fix it please tell me

[lament prism]

so when the devs gonna remove the unrealistic 10 round mags from AK

[desert meteor]

tfw haven't heard back on support email in almost 3 weeks now

[bold isle]

Been nearly a week now, assuming we are not getting compensated for the money the game lost by itself

[lament prism]

because seems like every scav that has an AK is a 10rounder which isnt realistic at all.

[vivid briar]

@lament prism very unrealistic

[lament prism]

@vivid briar since when did russia become like california and new york selling every civi AK with 10 rounders. last time i checked they all still come with 30 round mags and same for every state in the US that doesnt have a stupid illegal magazine law

so yea unrealistic

[vivid briar]

you won't find just wondering around a 30 bullet ak mag in a city that turned into a war zone

you know that right?

I don't think its the fact that russia is selling them to everybody I think the fact is it's cheaper. If you going shooting as a past time hobby do you really need like 30 rounds mags?

[lament prism]

um 30 round mag is the standard when you buy any AK or even AR style rifle unless you live in certain American states. realistically there be more standard compacity mags in a war zone or not then low compacity mags that are only made to be sold in those restricted states. 10 round ak mags should be rare in this game and rarely be on scavs instead of 90% of the damn time

[misty tulip]

anyone having long matching time ? asia server

[magic nest]

same

its like we're in the same queue or something

[lament prism]

low compacity mags are only made for restricted states and states that have weird hunting laws @misty tulip i havnt had long que time i have my server on auto select instead of just LA

[vivid briar]

It's based of a fake russian city. Comparing it to another continent probally isn't the best idea. Gives the developers creative freedom to do what they want :/

[lament prism]

@vivid briar then the devs should not be calming realism if they arnt gonna follow it correctly

[vivid briar]

What?

@misty tulip yeah i had in ME server, i just marked EU servers, now the matching time is less cause it is easy to find EU players

it's NOT a real life scenario. The features IE gunplay etc is what they want to be realistic.

[misty tulip]

hemm i'm having problem in matching time in asia

[vivid briar]

@misty tulip If you can try adding other OCE servers on might help with the queue times

unless you've already done that 😛

@misty tulip so just mark more servers, more asian servers

[brisk elbow]

please fix audio... I had headphones and someone 3 metres away walking made no sound at all

[lethal glade]

You are just deaf

Sound is not broken

[vivid briar]

https://i.imgur.com/083aGrm.jpg

can someone tell me why do I get this error

I have the game and played it since november

Where did you get it?

press the report button near it, it is a support thingy

@vivid briar thats for bugs

oh

I got in launcher

today

You bought it from the EFT site or?

no

so wait you didn't bought it from the launcher?

a bought a key for it

@vivid briar

and activated

Which site did you buy it from? @vivid briar

one moment

oh i think it is because you aren't in your account maybe? there is a chance

check if it didn't logged you out by any chance

Davids it's one of two things give me a second

A) EFT revoked your access to the game for - - - "attempts to sell any versions of the Game, issue licences or sublicences for them, provide them for temporary use or lease, lending, pledge and other transfer thereof to third parties, unless expressly permitted hereby; If any of the above actions are performed, in full or in part, Battlestate Games Limited and (or) the Licensor has the right to terminate your access to the Game"

I logged of and logged again

B) You got scammed with a free trial of the game.

I played it since november

I dont think a free trial would last that long

BSG will NOT provide you with a new copy or refund you. You must get in contact with who you bought the game off and request a refund that individual.

Next time I advise buying the game for the actual site as it is the only offical distributor of the game.

fuck that shit man

looks like I lost 40 euros

try to get a refund from the one you bought the key from

correct contact the site you made the purchase from and dispute it. Then once you get a refund buy it from the official tarkov website 🙂

someone bought it from me

now I have to see which is the site

someone bought it from you?

a friend

my paypal wasnt working

you said you bought the game from someone via key

he bought it for me

like you bought a key from someone

[brisk elbow]

@lethal glade you would know aye?

sound is not always working properly

[vivid briar]

@vivid briar Did he buy the key from the actual site?

yes

I was on discord with him when he bought it

https://www.escapefromtarkov.com/

this site, correct?

no

he bought from another site

so it might was unofficial site?

like not originally BSG site

it wasnt the official site

Okay well, it still stands, you or him must get in contact with who you bought the game off and request a refund from that individual.

I will see if I can refund

I paid with paypal so I should be able to chargeback

[wintry bridge]

hello

I have an issue with the game recently 😦

I can't acces to the hideout it's shows the round thing infinitly and when I want to join a game, it stucks at the blur screen 😦

[half sandal]

wtf someone help please

[vivid briar]

Where did you buy the game?

[half sandal]

off the site last year

[wintry bridge]

...

[half sandal]

ive been playing ever since

[vivid briar]

The legitmate site https://www.escapefromtarkov.com/

[half sandal]

yep im level 41 usec

[vivid briar]

Contact [e-mail] and explain what happened. Check your emails see if you've been sent anything as well

[half sandal]

no emails this is bs

[vivid briar]

I let the mod reply XD

[ornate matrix]

Try to get in touch with the BSG Support, they probably know why its gone

[half sandal]

how do i do that?

[tender shard]

@ornate matrix Found a surf hacker xD you shoulda seen this guy flying around the map it was madness

[vivid briar]

!report

[unkempt kraken]

Hello @vivid briar,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

[ornate matrix]

@half sandal Shoot them a email to this address: [e-mail]

[vivid briar]

if you have video evidence that'll help get them hackers of the streets

[tender shard]

no here to report , just here to have a laugh

[vivid briar]

all good 🙂

[tender shard]

imo they dont get banned , so i just laugh and move on

but its super funny , man was like the silver surfer

[half sandal]

now i cant login, its saying my password is incorrect? wtf

@ornate matrix thanks ill do it now

[tender shard]

krumel im gonna DM you a link xD have a laugh , (thats all , just for the lols)

[vivid briar]

@half sandal retype in your email and it should fix it

[lethal glade]

@brisk elbow if you can’t hear someone from 3m it is your own settings. Or you’re deaf

[half sandal]

@vivid briar ive tried now it wont let me login at all

[vivid briar]

it's giving you a cooldown?

[tender shard]

as an idea , @ornate matrix , every successful hacker report and ban should result in a reward for the user that made the report , that way more poeple would feel inclined to report them

[ornate matrix]

@tender shard Feel free to suggest it here: https://forum.escapefromtarkov.com/forum/25-suggestions/

[vivid briar]

Probs something you would want to put on the forums

[half sandal]

I restarted my browser and its worked but it still says nothing has been purchased

[vivid briar]

but that's actually a good idea

I'd plus one it.

Like we said your best bet is to contact [e-mail] and they'll be able to fill you in on whats occured with your account.

[half sandal]

i have but you what their like i probably wont hear from them for days

[vivid briar]

That's all you can really do, unfortunatley 😦 sorry buddie

[half sandal]

do you think maybe its to do with the fact that my friend bought the game for me as a gift

[tender shard]

https://forum.escapefromtarkov.com/topic/122609-hacker-reports/ @vivid briar @ornate matrix

[brisk elbow]

@lethal glade don't be an idiot. The game has issues and you're blaming it on the player

[vivid briar]

When will this game fix its cheater problems sometimes I feel like this game has no Anti-Cheat make fun of me idc I was doing some rat runs on labs and i've ran into 4 cheaters in 24 ish labs runs

[sage lintel]

EFT has been crashing atleast once per raid, and atleast like 3 times on Woods every raid.
WTF can i do to fix this bullshit.

[boreal cove]

Tac 30 seems to be bugged. Can anyone else do some testing . Distance set to 100 , fired at chest no hit . Swapped to vudu and set to 100 aimed at chest , perfect hit .

If you zoom i and out too fast it will also cause a crash

[brisk elbow]

its pretty bad that they don't offer any refunds at all

[sage lintel]

zoomings not my problem

[boreal cove]

I dont care about refunds . I want my scopes to hit the target .

[sage lintel]

i just see tearing on screen for couple sec and then freezes and then unity says game crashed

[half sandal]

@brisk elbow yeah well they just removed my game off my account for no reason

[boreal cove]

I get screen lock , I can move and do what ever but the screen is locked on zoom . Also alot of hills and rocks are super bugged and cannot be traversed in this new patch

[sage lintel]

yea

wtf is up with that

[vivid briar]

@tender shard nice work man ❤️

I should've thought of it it's such a simple but brilliant idea.

[tender shard]

like , i just want to know im being heard ,,,,,,

[brisk elbow]

no game is immune to those scum

[tender shard]

ofc i agree , but if they want to get hackers down , they need to make the community WANT to report them

bcz right now , i could make a report with 10 hackers on , and no one knows if they have seen it / care about it / or if they got banned or not , so i dont waste my time

[vivid briar]

Yeah i'm not saying it's going to destory all the hackers but it will help reduce the numbers

[brisk elbow]

itd be hard in this game to tell if someone is hacking unless they speed past you or steal your gear on you

[tender shard]

i have videos of people flying through the map , not actually walking but "surfing" so fast i cant even render them properly , then getting 1 tapped

[brisk elbow]

I've never encountered one yet in my 300 hours

that i know of

[tender shard]

ive only had about 4 videos in arounf 800 hours

[brisk elbow]

shadowplay?

[tender shard]

AMD Radeon Re-Live

[open cliff]

ree

can you escape from death?

[vivid briar]

I've only ran into them on labs (chinese servers) If i have only australian servers i've never seen a cheater. Though one of my mates ran into clearlove9 on Australian servers once.

[tender shard]

ive been rekt by QuatroAceTV before

was super funny , i thought i had the drop on him ,,,,,, no ,,, i did not

[vivid briar]

that's pretty much being killed by a cheater dudes a gamer and a half

[tender shard]

he is WILD ,,,,, the rush and accuracy is nasty

[vivid briar]

wouldn't be suprised if he could just one bang hackers with his aim

but i'm off good luck with your issues guys. ❤️

[lethal glade]

@brisk elbow I’m blaming “broken” sound on the player. Because it is the players fault. Provide evidence it isn’t.

[vivid briar]

5 cheaters in 28 games this game does not have an anti cheat

[brisk elbow]

its a known issue...

you think I'm the only one complaining about footsteps?

[vivid briar]

??????

[coarse compass]

stuck in this screen after a 10min matchmaking. tried restarting game and client nothing works. pls halp i need rooobles

[half sandal]

@vivid briar it even says i have the standard edition wtf

[grim warren]

game crashed while trying to leave a raid queue and when I relaunched, it put me at this screen and it hasn't changed for ~8 minutes now

seems to be the same issue as SideMinded

[coarse compass]

@grim warren i have been stuck in here for almost 30 min now

[vivid briar]

can some one help me with this error it wont let me open up the launcher

@vivid briar A - Unistall and reinstall the launcher or B - Follow the instructions from this website 🙂 https://www.gamerevolution.com/guides/faqs/635113-escape-from-tarkov-error-reading-jobject-from-jsonreader

[undone sundial]

WTF ACTUAL FUCK MY RED REBEL HAS JUST GONE

MID RAID

[shut thistle]

gg its tarkov

[halcyon phoenix]

step 1 : turn off your caps lock
step 2 : dont trow it away 😉

[undone sundial]

ha funny

[halcyon phoenix]

hey at least you managed step 1 😉

[undone sundial]

cause im just going to throw it out arnt i

H FUNNY

[trim nacelle]

if you kill teammates, does it count towards the shooter born in heaven/punisher quests?'

[halcyon phoenix]

nope

teamkills don't count towards quests besides if you just need to hand in dogtags

[undone sundial]

This game is kinda bullshit how can some just go into my inventery and take my shit

[vivid briar]

that is fixed

[undone sundial]

cant be just happend

[vivid briar]

if you kill teammates, does it count towards the shooter born in heaven/punisher quests?'
@trim nacelle no

degenerate pfp you deserve it if it did happen lol

[plush goblet]

cant read JObjet from JsnReader

help pls, cant start the game

[vivid briar]

reinstall?

@plush goblet https://discordapp.com/channels/521608697764380694/521614489884295169/648468234059776023

[austere yarrow]

hello everyone.. i would like to share a bug that i found.. it happens to be on map Shoreline and it is near gas station.. When you get to certain spot on the map, you will be lagged on the spot and you cant get out of there, because of some weird invisible wall that is returning you back to your position.. even restart of the game did not help me. i would be very happy if that didnt happen to me or anyone again, so please can you take a look at it?

[vivid briar]

@austere yarrow Please report that in the 'report bug' section on your launcher above the play button. That will get your bug to the Devs as soon as possible.

[austere yarrow]

okay thank you

[vivid briar]

@vivid briar eating ass today again ?

[solar pivot]

is there any way to report people on here

[vivid briar]

!report

[unkempt kraken]

Hello @vivid briar,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

[solar pivot]

thanks bc this just happened to me... https://streamable.com/9b3k8

[vivid briar]

@vivid briar I actually help people, I don't be a waste of space crying all day 🙂

@solar pivot Yeah it can be rough some times man, Just put the report through that link and the Devs will attend to it once they are free 🙂

[solar pivot]

just trynna get my raider kills for jeager lmao

[vivid briar]

Yeah, thats a tough one have to go into labs or hope they spawn on reserve.

[ornate matrix]

Labs is a good way to easily get them

[vivid briar]

pink name

[grand tulip]

So i was downloading a mod for a diffrent game and i just notice he tagged the file data with Tarkocheats, even tho it was made for Risk of rain 2

any risk getting banned becaus of that ?

[lethal glade]

@brisk elbow nothing broken with footsteps you are deaf

[crystal plover]

priviet tarkovians i do haz a question anybody had enuff luck to get rid of micro stutters?

[left lotus]

yo does anyone know a fix to the unity crash 2018

[hybrid bison]

Anyone use gsync on eft?

[true vine]

Can someone ban this hacker.

[vivid briar]

!report

[unkempt kraken]

Hello @vivid briar,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

[vivid briar]

@true vine

[true vine]

?

[lethal glade]

Heres a screenshot of someone killing me he must be a cheater ban him

[true vine]

No he went through the wall

[pliant inlet]

anyone know how to fix that

[vivid briar]

https://gyazo.com/69261324b021543d369dd8d11afdd532
It's been showing this screen whenever I try going to woods or customs. Haven't tried any other locations because I'm not wasting 5 minutes of my life waiting for EFT to load just to have it say this.

Anyone got a solution to this problem? I'm reporting it rn

It's also been going on for three days now (this is the third day). Thought it would just go away the day after but no, I've searched up how to fix it and the only thing I got was 'check your internet' and 'wait for the devs to fix it'

[hollow void]

Yo is there a fix to get my fucking insurency items back ? Everytime i move them to my inventory i get error

[vivid briar]

@hollow void The fix is by moving everything that is shown. For example don’t fold weapons or take items out of vests/bags. I hope that helps mate 🙂

[pliant inlet]

i keep getting this

[hollow void]

So move all the items before accepting and not 1 by 1 ? @vivid briar

[vivid briar]

Move everything how it's displayed.

You can move it all at once. Just don't break down weapons or take items out of vests and bags. etc

pretty much all you can do is drag and drop. once everything is across and your out of the insurance page you can break stuff down etc.

@hollow void that work?

[hollow void]

Yea that helped =p

[vivid briar]

awsome enjoy

[ocean mortar]

Why does it take like 5 years for the support to answer

[vivid briar]

It's a small team + alot of emails being sent their way

= long wait times sadly 😦

It takes up to 10 days btw

[unkempt crane]

You were banned in game?

[vivid briar]

Yeah alot of people came in today saying they got game bans

strange

[unkempt crane]

Contact BSG via email at [e-mail].

Also, as per rule 8, I'll have to remove you from the Discord since you got banned in game. Are there any questions you have?

[pliant inlet]

does anyone know how to fix "failed to launch game"

[vivid briar]

Is that all of the message?

[pliant inlet]

yeah

[unkempt crane]

Sorry man, you just have to reach out via email, there's nothing we can do on this Discord.

[vivid briar]

Oh, Evo I think that's a battleye issue i've seen that come up on other games that have it's anticheat. You might have to reinstall it i'm not really sure man.

[pliant inlet]

i just reinstalled it lol

[vivid briar]

@pliant inlet look up 'battleye failed to start' on google alot of sources come up

give a few of them a look and see if any works out for you. At this point i'm unsure of a fix.

[undone sundial]

@foggy surge

is trolling in chat

[foggy surge]

i'm really not hes just a bit angry 😦

[vivid briar]

@undone sundial Hey buddie use the modmail bot, and the mods will get straight to your aid once they are ready.

[foggy surge]

@undone sundial

[burnt flare]

is there anyone getting laser problem, like unable to turn on IR light ?

[sleek current]

if you get killed by this guy he is hacking

[unborn wyvern]

Anyone come into issues of getting killed by invisible scav players/players?!? Just happened now as I was at interchange, I saw other dead bodies etc and with 10mins left I decided to loot and then scoot and on my way out I randomly start taking damage and then my leg breaks and then I die? this happened before but during the server/Connection issues but today I have not had any server/ connection issues other then this. (TLDR - Explaining what happened and if anyone else has had the issue)

[nova heath]

what is the tetriz used for

[unborn wyvern]

sell it or trade it to a trader for a bitcoin

its a barter item

[charred narwhal]

Now Answer to my paypal refund yet, why?

[hollow cedar]

omg at labs its impossible atm 😦 so many cheaters wtf is wrong with this game?

[dim zealot]

is it just labs they cheat on ? don't see many else where an I've not played labs yet

[sinful osprey]

Hello i have one problem in mision punisher part 4-> kill 10 pmc on shoreline using balacava and scav vest -> killed 2 guys and doesnt count me, its a error ? o i cant use helmet and bodyguards? or what

[dim zealot]

use wiki has helped me a ton

[sinful osprey]

wiki doesnt say nothing

Kill 10 PMCs on Shoreline while wearing a balaclava and a scav vest.

[hollow cedar]

yea its mostly labs

loot is more decent overall, if they made the bots on labs the same for other maps it would be better

[sinful osprey]

Hello i have one problem in mision punisher part 4-> kill 10 pmc on shoreline using balacava and scav vest -> killed 2 guys and doesnt count me, its a error ? o i cant use helmet and bodyguards? or what

[vocal grail]

why cant i press ready to go into a match??

[dim zealot]

maybe one day ill run labs but till they have sorted the hacks an stuff out i dont see much point

Maybe reload your game @vocal grail

[vivid briar]

@sinful osprey quest progress is bugged right now. if you leave the map, the progress will show up in the menu

[sinful osprey]

😮

im on lobby and counts still on zero

i have to restart the game? @vivid briar

[pliant inlet]

so annoying why cant i launch this game

[vivid briar]

no. then you are doing something wrong while trying to do the quest

[shut hornet]

Why is the debit security verification not working when attempting to purchase EFT?

[valid salmon]

anyone know how to fix ai running on spot? im playing as scav and everyone i come across is running on spot

[gusty swallow]

Hey guys, whats the current weight numbers, is it 40kg-75kg? or

[safe ravine]

putting the blue lasers on an MP5 has the lasers offset to the right? It's not inline with the barrel, my shot placement, or the red dot I have on the gun

I'm using the PTR tri-rail foregrip/handguard for the gun and two of the blue TBL lasers

[dim zealot]

40 seems fine at 45 my guy starts to moan about it

[past epoch]

Have proof of @vivid briar Teamkilling me

in support channel

[vernal hound]

What is maximum number attempts for login? I tried 2 times and now it has locked me for 2 hours

[past epoch]

was on labs and i lost over 4 million

[gleaming vault]

can anyone help me with fps issues, i have more then enough to run the game, but im still having trouble running it, can someone help?

[brazen basalt]

if i bought the game as a gift where is the game sent to?

[dire drift]

my friend is trying to install the game it deletes itself when he tries to launch

any possible fix?

[shell thorn]

i just got killed and the game instantly crashed? why did that happen?

[vivid briar]

I just lost my red rebel

It's not in my stash and not in my character equipment

[dim zealot]

oooff

[vivid briar]

Literally just vanished

[low hare]

am i still the only one who cant open the launcher?

[forest zodiac]

There are some problem atm? Everytime I'll try to launch the game it crash.. I'm the only one?

[dim zealot]

Been on an off most of the day seems fine to me

[low hare]

it says error downloading essential data whenever i try to open launcher

[dim zealot]

Have deleted it all an started again ?

[charred wagon]

anyone know why all my tasks/quests show 0 completion in raid?

[charred narwhal]

Here is no support dont try

[charred wagon]

I can't keep track of how much progress I've made in-raid because they always reset to 0

[obsidian salmon]

!report

[charred narwhal]

No answer for my refund yet ... why?

[vivid briar]

Looking for ammo chart up to date, anyone ?

[shut thistle]

just look at battlebuddy on phone

or tarkov wiki

[vivid briar]

ohh cool

[timid wasp]

i got killed in the game. please fix this issue asap

[vivid briar]

every scav raid i have people who spawned in before me are all walking in place. i have been killed by MULTIPLE invisible people because of this, losing atleast a million roubles. everytime i ask nobody ever responds and nobody respond to my support tickets over email.

[forest niche]

hey can someone help me out? im having a problem reinstalling tarkov, it installs completly then once its done it just says to install again and asks are you sure you want to install to an empty folder

i dont know what to do because ive reinstalled like 3 times now

#community-support

bruh fr? theres like 50k people in this discord and not one person is in here willing to help?

[dim zealot]

maybe no has had this issue

1st ive heard of it myself

[forest niche]

yea everytime i try to install the game it doesnt say play it just says install

and then i press it again and it starts to install it again

[dim zealot]

have you checked the path to see if its there after install ?

[forest niche]

yea i dont know what to set them to but im pretty sure i did it correctly, i set the temp files to my m.2 eft folder and then the game directory to the same folder

[hollow cedar]

nope

temp folder must be inside other

[dim zealot]

there you go

[forest niche]

wait what?

[hollow cedar]

like eft/shit/temp

[forest niche]

how do i do that

[hollow cedar]

lol mate when u set the game directory to N:\EFT u set the temp to N:\Eft\shit

[forest niche]

im so dumb bruh

[hollow cedar]

so game will be n:\eft and temp will be n:\eft\shit\temp

[forest niche]

lol whats the shit part XD

[hollow cedar]

omg rly man ;O

[forest niche]

bruh im sorry i dont know

[hollow cedar]

shit means any other folder with the name u want

inside EFT create a folder named "shit"

[forest niche]

but when i open the folder theres like 6 other folders

the launcher is in there too

[hollow cedar]

mate pm me ill remote fix u that if u want

[vivid briar]

every scav raid i have people who spawned in before me are all walking in place. i have been killed by MULTIPLE invisible people because of this, losing atleast a million roubles. everytime i ask nobody ever responds and nobody respond to my support tickets over email.

[dim zealot]

I've not had the desync issue yet luckily

[charred wagon]

@vivid briar have you tried upgrading the wheels on your gaming chair?

[dim zealot]

With all the issues id image the devs have a ton of mail

Lmfao 😅😅

[vivid briar]

@charred wagon ive got a pewdiepie gaming chair i dont think i need an upgrade >:(

[pliant tapir]

do dealer tasks have a time limit?

[tall flume]

my game keeps crashing and i've lost lots of loot because of that, just happened again now, it crashed and when i opened i was dead and lost everything. Any tips on how to "fix" this? I searched online, did what solved this issue for some people but still crashes

[vivid briar]

my friend just had this pop up, he has played the game before
https://cdn.discordapp.com/attachments/668705484005441556/689941896264679461/unknown.png

[tall flume]

@vivid briar maybe because of the region? you can only play it in the region you bought it, maybe he's using a vpn

[vivid briar]

he says he doesn't use one

[south imp]

fully blacked out screen, what do i do? like when ur about to spawn and its black, except permanent

[vivid briar]

the game is gone from his profile

[jolly urchin]

U die n suck it up

Coz that’s how the game works while it’s glitchy

[south imp]

very helpful, i died and am going to suck it up cx

[jolly urchin]

Yeh I lost like 4 mil loot the other day coz it wouldn’t let me eat my food

[south imp]

B E T A

[tall flume]

i dont care if i die, i just wanna actually play. I'm looking for tips to fix this because i know other people that play it and their game doesnt constantly crash

this is support chat, i'm expecting constructive comments, not opinions saying to suck it up

[south imp]

@tall flume does it crash on every map?

factory and customs work fine for me, interchange and custom my game crashes ~50% of the time

[tall flume]

yes, sometimes i finish the game, sometimes it just crashed out of nowhere

[south imp]

interchange and reserves*

[tall flume]

and it's running good, i thought it might be a ram problem so i changed the clock speed to 3200mhz but was even more unstable so im back to 2400mhz

i understand it's a beta, i'm just afraid i paid to play another star citizen

[south imp]

whats ur ram

and ur gpu and cpu?

[tall flume]

flare x 3200mhz cl14

[south imp]

i meant more like how many gb of ram u got

[tall flume]

16gb ram, ryzen 5 1600x, 1050ti oc 4gb

[south imp]

so the specs arent the issue then

updated ur drivers?

maybe turn down the graphics a bit? thats what made me crash a lot before

[tall flume]

i turned everything on low just to make sure, it's running great, just crashes

i even had a ticket cooldown 😂

[south imp]

[balmy oxide]

anyone have experience with launcher issues? I have been having a hell of a time recently trying to get this game to work

I keep getting this message

It worked just fine a couple of weeks ago

[vivid briar]

Am i allowed to give my account to my friend

[desert path]

Yeah

At your own risk though

[icy forge]

Anyone have a link to the forum area where you report hackers? I can't seem to find it, and thought that was the appropriate place.

[thick anvil]

Like wtf is this?

[limpid panther]

@lost stratus

[lost stratus]

Will someone please explain this to me..

[limpid panther]

You didn't break the rules, correct?

[shy burrow]

Anyone wanna help a brother out and make a little profit and a ton of flee rep? ❤️ pm me

[lost stratus]

Not that I'm aware of....

just playing the game?

[willow axle]

anyone know why i am getting this error when trying to open the launcher?

[pallid marten]

i wonder how many people are getting banned for having used the strength/endurance exploits

[dim zealot]

Ha that would be too funny

[mint frost]

does anyone here have a fix for the local.ini resetting to 50 everytime?

[hollow cedar]

i wonder how many people are getting banned for having used the strength/endurance exploits
@pallid marten they cant be banned mate

they only will get skills reset they cant ban u for a fail in their own game

@lost stratus have u cheated ? 😛

[lost stratus]

no I have not cheated

[hollow cedar]

well there must be a reason for ur ban, either cheat or violated any other rule but usually that one is due to cheating

maybe u cheated in other game?

[lost stratus]

I dont cheat man?

[limpid panther]

@hollow cedar We play together and he has not cheated.

[hollow cedar]

as i said maybe other game

[limpid panther]

I think it's a mistake

How would another game cause ban on this one?

[hollow cedar]

battleye scans ur pc for cheat files

[short spear]

https://gyazo.com/b5447c174a3e7871ba5df4e064369b52 anyone know what this means?

[prisma sigil]

Anyone got any idea why my friend is getting 5 fps with an RTX 1060?

[vivid briar]

game has to much cheaters

[hollow cedar]

game has to much cheaters
@vivid briar yea it has way too many specially on labs im even making a montage with hackers on labs 😛

[vivid briar]

i know right xD

[lost stratus]

I havnt played any other game? and ive never cheated in any game?

[hollow cedar]

ok @lost stratus u need to contact their support but good luck man at least 0 answer for 2 or 3 weeks

[limpid panther]

How are people cheating?

[hollow cedar]

@limpid panther because u can make real money with this game

[lost stratus]

I have put in a support request, Thanks man

[hollow cedar]

so the fastest way to make real money is by cheating, so you can get the good in game stuff then sell it online for real money

there are a few dozen online stores already selling example red key card at 30 usd

[limpid panther]

I understand but HOW are people cheating? Like aim bots and stuff or otherwise?

[hollow cedar]

retard as fuckkkkk

mostly speed hacking and aimboting

[frozen gyro]

why do i have 1mb/sec download speed? everyone had low download speeds before?

[limpid panther]

If someone buys with real money how do you transfer stuff in game?

[hollow cedar]

and obviously the famous esp wallhack

lol mate thats the easy part after u pay u friend with the guy in game and trade like a lighter for a red card

but the point is not even that one

[limpid panther]

gotcha

[hollow cedar]

the big question here is, who the fuck pay to get shit in the game

thats even more retard imo

and now its even worse because of covid-19 u are confined to your house so lets make some money easy right

[true junco]

im in interchange 1 this kid braden is saying the nword and mic spamming

[heavy summit]

his discord name was orange

[supple musk]

https://media.discordapp.net/attachments/268641571828793344/689974459129659420/unknown.png?width=1249&height=703

Spawned into reserve and got instantly killed

This wasn't a TK this was someone in that lobby. Took 2 steps and instantly dropped

[forest niche]

!ammo

[unkempt kraken]

https://escapefromtarkov.gamepedia.com/Ballistics

[vivid briar]

@supple musk hackers bro

[grave citrus]

games not saving keybinds

ive now died several times because this.

they work till you reload game

[thick anvil]

https://medal.tv/clips/20778736/d1337NROJGhE

Is this a hacker?

Like keep shooting me in the face as i was falling to the ground

[fresh sinew]

thats alot of headshots, rip man

[thick anvil]

Like he insta killed me and pre fired do you think he might have been cheating i just need a second opinion

[hollow cedar]

@thick anvil yea cheating

[thick anvil]

okay im glad someone agrees

[vivid briar]

Anybody got a second to help me out with a icon graphics issue?

[hollow cedar]

if u be more specific mate

[vivid briar]

So I just changed my harddrive to an ssd, fully deleted all files of tarkov and then reinstalled. So it reset my settings, specifically my graphics. One way i know its messed up, for example: The little file emblem that appears when you sell something on the flea market is normally a perfect little clip, its not some like pizelated death icons that looks terrible.

[hollow cedar]

have you check the settings for in game res and so on

[vivid briar]

absolutely.

normally before i got the ssd it was because i wasnt in fullscreen so i had to click fullscreen then save and then boom its fixed. now it doesnt.

[nova vale]

why does this fucking game keep swapping to my shitty ass 60hz side monitor and make me restart the game to get back to 144hz even once it returns to my main monitor?

[hollow cedar]

@vivid briar cant see what is causing that mate i would need to check ur in game settings and so

[vivid briar]

ive gone through everythingggg

[hollow cedar]

@nova vale is your "main" monitor is actually the number 1?

[nova vale]

yes

[hollow cedar]

and where does the launcher opens? main or 2nd?

[nova vale]

main

but in the middle of me playing it'll decide "2nd monitor time"

[hollow cedar]

u guys have some weird problems i must say 😛

[nova vale]

weird ass game design creates weird ass problems

[hollow cedar]

are u playing on full screen or borderless / window mode

[nova vale]

fullscreen

[vivid briar]

this sucks

@thick anvil game has alot cheaters

[thick anvil]

I think that was one and i killed everyone else but him

[little girder]

i cant find the place were i put !rank PMC

[steep folio]

@nova vale set your game on window mode, drag the window to the main monitor,close the game, open the game again,the game should open on the main monitor, after that set your game on fullscreen close/open the game, could work.

[vivid briar]

Like that’s not normalllll

[little girder]

@steep folio i cant find were i put !rank PMC

[steep folio]

@nova vale probably you had the game in window mode and you closed the game while was on second monitor and the game remember the last position.

[nova vale]

I don't run the game in windowed mode

[steep folio]

i know

do what i told you above maybe will work

[vivid briar]

I FIXED IT MOTHA TRUCKAS

[hollow cedar]

nice what was it

[short spear]

I was moving my gear out of my insurance and whenever I moved it out I got an item moving error and when i went back to the insurance it all got removed

Is there like a way to get it back

[steep folio]

@little girder probably #521628660298678283 channel

[little girder]

@steep folio but i cant type in there

so idk wtf im doing

[somber hare]

Is there a way to fix desync I can kill AI all day but any human controlled players I'm not registering hits at all 0

[twin marlin]

huskyD Lvl 45 cheating

[steep folio]

@somber hare nope is server side,maybe a good internet from your part but i guess it's not a real thing :), for a good spray control lower your sensitivity how much you can

[rustic sonnet]

@short spear quit game and restart

[nova vale]

why tf do nades just not go off. 50 50 fuckin chance my nade just is a fuckkin dud

[unkempt crane]

It's not so much that the nade doesn't go off, it's just that there's no shrapnel effect and/or you don't hear it.

It'll still go off server-side.

[hexed horizon]

if you get hit with a false ban please report it multiple innocent players have been hit already by the last ban wave that happened. others may also be hit. be careful not to run any antivirus that may trigger the battle eye anti cheat. and also do not run another game such as dayz or any steam games while you have eft open in the background. you will be hit with a ban. good luck

[plain flame]

If I upgrad to left behind edition from standard account, will I get the extra rep still?

[turbid lion]

do account hours reset with wipe?

[vast wigeon]

quick question.,.. i seem to be stuck on "Leaving the game..." screen for the past 5 minutes (even after restarting the game. anyone knmows how to solve it ?

[plain flame]

@vast wigeon seems like this is a problem with the latest patch

tried rebooting your pc?

[primal furnace]

so i tried moving the game to my ssd from my hard drive and it worked and i installed it on my ssd but then i restarted my pc and now its apparently uninstalled so i reinstalled it and then it checks the files for a few minutes and then says install again.

[vast wigeon]

@plain flame i dont think its about rebooting the pc, but im ok to try. question is -> is this something that i just have to wait out, or am i ascrewed for the night

[plain flame]

try doing a complete uninstall with revo uninstaller or something @primal furnace

[primal furnace]

k

why is this game such a pain

[plain flame]

you could also check that everything is ok in the launcher settings

game directory and stuff

life is suffering

[primal furnace]

all the game directories say the ssd tarkov file

[naive saffron]

@true matrix bro give me my m1a

[plain flame]

@vast wigeon I've seen people with the same problem and I have not found that there is a good solution that works for everyone

You could try reinstalling the game if you have a good connection though

[hollow cedar]

@primal furnace mate check where is your temp file, probably in the same directory of your game so it wont work

it can be inside the main directory but u need a sub directory for the temp folder

check where is your temp *folder

[primal furnace]

idek

i uninstalled the launcher and am starting fresh with all the files so pray this works and that my internet also speeds up

thanks for the help tho

[compact cradle]

the grenade window bug still exists

killed all scav guards and got killed by my own grenade after it reset

[strange heath]

rip

[fallen radish]

the game loaded me in showed me the extract time now i have just a loading screen

[vivid briar]

How does someone report a player?>

[echo walrus]

my strength was almost at lvl 3 before the patch, now im inclined to melee boost, is there a strength cap per raid?

[vivid briar]

when you escape and it says error moving item and just takes away everything you got from your scav

[twilit jay]

you guys gotta really fix the lag at the start of the game

[wanton plank]

Any idea the game menu runs perfect but after 1 raid the menu becomes incredibly laggy any thoughts? i have a good pc

[cold vine]

Can someone change my Nickname to Xjz

[vestal dew]

Is anyone else having issues trying to group up with friends? It seems to take like 5 minutes before we see each others invites

[dense tree]

Whenever I extract or die from a raid it goes into an infinite loading loop and I have to alt f4, does anyone have any fixes

[summer patio]

Anyone having issues of people lagging to different places. I was in Reserve and saw a PMC lag into my screen.

[vivid briar]

Speedhacking in labs... Just saying

@cold vine use the mod mail bot in the top of the user list and they’ll get right to your request

@summer patio most likely dsync

[pale robin]

Need mod in interchange 2. Babystomper and Charles Whiteman are tkers. Have video proof.

[rough idol]

need mod in interchange 2 please baby stomper and charleswhiteman i have vid to

please come now

[cold vine]

think someon got it

yeah thanks

[reef kelp]

I set my Times and Checkpoints Check to a thing and when ever I press it it dont work

[fallen radish]

does anyone wanna help?

after the count down timer to load in the loading screen doesnt show but to my friends my character logs in game

[vivid briar]

@pale robin use the mod mail bot in the top of the user list and they’ll get right to your request

[fallen radish]

game was fine

[vivid briar]

@rough idol use the mod mail bot in the top of the user list and they’ll get right to your request

[fallen radish]

then next match its fucked

[compact vine]

I just put 21 shots into someone and did almost 500 damage and was killed by them in one shot. Is this normal?

[fallen radish]

any one at all?

Ive wasted 160 bucks cant even play this thing any more this is bs

[dense tree]

@compact vine Thats a hacker a normal player has 435 health

[vital shuttle]

FUCK this discord

[fallen radish]

^exactly no one helps for shit

i get better help from toast

[vital shuttle]

dont expect any help lol

[fallen radish]

i got ripped off 160 buck

ill just request the money back from my bank cuz fuck this game

[narrow crow]

How do you report discord trolls who come into voice with loud music?

[vivid briar]

SERVER CONNECTION LOST

anyone knows what casues this? i cant get into the game

[next rampart]

i got server connection lost and keep getting it when i try to reconnect, am i just dead/outta that raid?

[viral crater]

any one have a good interchange map

[desert path]

Just learn the map

[strong dagger]

why do i get shot at and then im safley in cover then i die

how tf do i make my game less laggy

[desert path]

Servers are shit rn

[pale echo]

my game wont start and just says checking files

[vivid briar]

lf labs

[torn temple]

i just hit strength level 1 and it says increases carry weight by 20%. but it's not 20% what it is?

[brisk elbow]

I die once I get behind cover...

[brisk elbow]

it was like modern warfare

[sage needle]

uhh my game is stuck on "Leaving the game..." and ive been waiting for like 10mins

[brisk elbow]

what is this error? I heard some quest finish or start on the bottom right and couldn't see anything. Then a minute later I checked console and it said this

coroutine quest?

[steep crow]

anyone have a fix for the 'no space for temp file' error trying to install?

I'm trying to put the game on my SSD; i've reinstalled the launcher thrice, on two drives, i've deleted and moved my temp folder

http://prntscr.com/rit41b

[obsidian schooner]

how can you report hackers, without video evidence because my computer cant spare the space to screen record every raid

[proper plume]

i just lost a fast mt by moving it in my invetory

[stoic spoke]

Name - Lifestooshort on Interchange hacking. I have video proof. Where can I report it?

[neon cypress]

um i cant buy directly from traders

[heavy summit]

i was extracting red rebel while eating a mre it counted down stopped and now i have no pickaxe

[neon cypress]

@heavy summit id submit a support ticket for that one chief

[vivid briar]

Did anybody else randomly get a lot of xp recently?

I logged off at lvl 18 and logged back on and now i'm lvl 22

[restive wedge]

just finished a raid as a scav and cant retrieve my items. I was transferring them and now the screen just shows next and back, noting else. What can I do?

back and next also dont take me anywhere

[heavy summit]

the support for us is offline i cant ticket

[prime yoke]

EVWRY MATCH I PLAY I GET DCAVS AND PLAYERS RUNNING IN PLACE THE WHOLE MATCH, it's like I'm desynced for the entire match! It causes to me to get killed by players who are not deducted but invisible to me, very frustrating, any fix? Don't say my internet because it is NOT THE ISSUE, making this game unplayable at this point

[old ginkgo]

could be a problem with the game files?

if it were me id try unistalling/reinstalling

[halcyon phoenix]

reinstalling if you have perma desync is pretty much the only option, unless you are checking a specific server only ... let it auto matchmake ya

[solar roost]

so uh i lost all my eod items while transferring and i have a clip is there any way on getting them back

[topaz bobcat]

Where the actual fuck do I get support?

[solar roost]

im wondering the same

[topaz bobcat]

I've had multiple persisting problems that don't ever change and just keep eating all of my good shit it it's to the point where I'm about to quit this unoptimized piece of trash

[vivid briar]

What is wrong

[solar roost]

my issue is that ive lost all my eod items while transferring them to my stash they just disappeared, and i have video proof of it happening along with the error code

[vivid briar]

You were moving your items from the message to your stash?

show me the error

if it's what I think it is then it's a easy fix

and you'll get your shit back

I just logged back in and my red rebel icepick disappeared from my scabbard

why cant i join vc

[topaz bobcat]

I've had at least a dozen times where I go into a raid and around 10 minutes in I just randomly die out of fucking nowhere without sounds or seeing anything at all, regardless of what I do. Rip Million of Ruebles

[vivid briar]

@vivid briar Look at your tag

[solar roost]

heres the error code @vivid briar

[topaz bobcat]

So is there just no damn way to submit a support ticket

[vivid briar]

@solar roost have you restarted your game?

[solar roost]

no i havent

[vivid briar]

Try that it might be all back in the message.

[solar roost]

ight

[vivid briar]

Once you get back there let me know and i'll help you transfer it across

without it breaking everything again

[solar roost]

okay its all back so how should i transfer @vivid briar

[naive hill]

@topaz bobcat https://www.escapefromtarkov.com/support/

[vivid briar]

@solar roost What you want to do is move everything without editing them. For example don't breakdown weapons, Take items out of bags, etc

[solar roost]

so should i just control click everything over

[vivid briar]

just click and drag across pretty much that's all you can do. Once you are out of the transfer window then you can do what you want

yeah you can do that or just drag and drop. just don't edit stuff and it should be fine.

[solar roost]

okay cool i appreciate it

[gleaming narwhal]

!report

[unkempt kraken]

Hello @gleaming narwhal,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

[gleaming narwhal]

can i report someone because they using nickname "69cum"?

[topaz bobcat]

@naive hill Where do I submit a ticket though? Any question that seems to relate to my questions is just a page of text and no way to submit a ticket or anything

[vivid briar]

Yeah, If i'm not mistaken use the modmail and they'll send it through to the devs

@topaz bobcat what kind of a ticket?

is it for the discord staff or the devs?

[solar roost]

@vivid briar thanks bro it all worked good

[naive hill]

https://www.escapefromtarkov.com/support/contact

[topaz bobcat]

A ticket asking them questions relating to the same problems I continue to experience every single time I hop on

[naive hill]

Or submit a bug report in the launcher

[vivid briar]

^

Yeah, use the modmail and the mods will get right to it guys

[ornate matrix]

wut

[solar roost]

anyone know why in the local ini file it keeps changing my refresh rate to 23, even though i change to it 144 and save it every time

[ornate matrix]

Rightclick -> Properties -> Read only file

[blazing jungle]

The spawns suck, just spawned right next to someone who was 100x beter than me and lost all my stuff, thx battle state games hope you all get coronavirus

[hearty latch]

I love how my support ticket just got deleted without any message or anything and I still have the same issue after 6 days of waiting... thanks for the awesome support team

[ornate matrix]

@hearty latch They're not getting deleted, they usually always reply

[hearty latch]

@ornate matrix its no longer on my profile and when I open it I just get a error message

error code:2F173/K

[tender shard]

does any moderator on this discord have the ability to help me with account security ? the forums mod that replied was no help at all

@mellow tundra ?

[dusty oasis]

https://prnt.sc/riz0bz I reinstalled luncher, still same error. It started showing up after last update.

[subtle whale]

1514 - Transaction Error. The cost of goods has already changed.

[jade mulch]

I want to ask you for help. my friend was banned here because he was banned in the game, understandably, but the ban in the game was canceled, is it possible to cancel the ban here too?

[vivid briar]

https://discordapp.com/channels/521608697764380694/521614489884295169/648468234059776023 @dusty oasis

[dusty oasis]

@vivid briar Thank you.

[vivid briar]

@tender shard Sorry to inform you but the DIscord mods won't be able to help you with your account security. They only do the moderation for the Discord. You best bet is to contact BSG support at [e-mail] and make it as clear as possible about your issue so they can help you. 🙂

[placid umbra]

Yo, i have the whole time "Connection lost" and "Anticheat connection lost" ... I do not have any Package lost etc, someone know a fix? ...

Nvm, i have package loss. -.-

[arctic coral]

Help, i dont know why is doing this, it worked fine yesterday.

[normal coyote]

i got a issues. whenever i press alt + f3 to apply filters it alt tabs me out of the game and into my desktop

[latent zenith]

Hello, I'm having an issue where it is saying that i dont have any money to buy anything from anyone. I uninstalled and reinstalled to see if there was just a bug but it is still the same. Any ideas?

[vivid briar]

Are you sure you have enough money for it?

[karmic path]

anyone knows if they will recompensate lost roubles like they said few days ago when the patch came out?

[weak ore]

Was there any information regarding the 24hr banwave that went out yesterday? I am not banned, but am worried about being flagged again by logging in, as I haven't changed anything since then.

[vivid briar]

You should be fine to log in. Check your emails they would've sent emails out to the banned players explaining that they recieved a ban.

[humble carbon]

I get random stutters when somebody shoots, when i move. and fire any way as to fixing this?

[weak ore]

Yea, I got the email yesterday, but it was just a generic "violation of terms and agreements", then was unbanned this morning. I'm mostly concerned that I don't know what caused it in the first place, so I have no idea if I'll just re-flag whatever caused it as soon as I login. Obviously it wasn't cheats or anything of the sort, so I'm worried it's something else that might not be obvious to me

[vivid briar]

If you like extra clarification please contact [e-mail] and they should be able to assist you.

Other than that, if your banned was removed then you should be fine

[weak ore]

ok, will try that. Thank you. Maybe just being paranoid as well lol

[vivid briar]

Yeah I understand. You don't understand why you were banned then unbanned in 24hours I'd be confused as well. But you should be fine if it does end up happening again that email address I supplied should be able to assist you.

[undone moss]

Can anyone help me with my issue when loading into a raid my pc drops frames horribly and then takes forever to load.... game is installed on my ssd and it used to load quick but now i always get late spawns?

[tall saffron]

pretty sure courtesy quest is bugged rn for yager

[vivid briar]

Hey, i'm trying to log into online in the website and its saying

"{"detected_ip":"MY IP","message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}

I've sent emails and everything no response

[icy ravine]

Guys, whenever I exit the game , and want to open it again, in the launcher , it always says- In game instead of Play, I restart the launcher , then I login in, and in the lobby , there is a battleye error , and I have to restart it again. luckily it doesn't relapse, it's not gamebraking , but annoying af

[torn marlin]

Just upgraded to EOD Edition, my friend said there should be a receive additional content button on my profile page

[vivid briar]

That additional content is if you bought the game before the new years event.

If you're talking about your stuff for buying you EOD edition it should be in a message from 'Server' and you just drag and drop into your stash like the insurance

[torn marlin]

Nah, guess he was talking about the stuff from the new years event

[burnt flare]

I can't switch any of my laser to IR searchlight

[vivid briar]

would look like this if you did have it on your profile, would be pretty hard not to miss it

@burnt flare You should look in the settings

unless it doesn't have the option

[burnt flare]

I use LS321

can only turn on the green laser

[vivid briar]

with green laser in the visible light spectrum, IR laser and IR searchlight.

Yeah you need nods for that pretty sure to pick up the IR options

[tall flume]

Im standing at dorms door right now, game crashed, i restarted, lost connection, restart, crashed, restarted, crashed again, restarted, lost connection, restarted, crashed, restarted, dead

[vivid briar]

That's unfortunate happens to the best of us sometimes

[tall flume]

i dont know how to fix this, i tried looking online but nothing

[vivid briar]

How often does it happen

[tall flume]

but it happens constantly to me, it's not a specs problem

every single match, more than once, yesterday i actually managed to play 3 rounds no problems, but it's back to crashing

[vivid briar]

How do I contact tech support

@vivid briar [e-mail]

[tall flume]

but now i coulndt even move, like as soon as i logged in again it crashed, i even got a ticket cooldown, again

[vivid briar]

i mean on discord

[ember topaz]

Yo, any ETA on support responses atm?

[vivid briar]

its been a week and support hasnt responsded.

[burnt flare]

I just found out the setting. TYVM!!! @vivid briar

[vivid briar]

hang on

what did i do? @burnt flare

BSG removed my access to Tarkov even though I played it for 2 weeks, no bans, and no refunds.

@vivid briar Where did you buy the game?

The official site.,

I have a reciept too. And everything else.

Support isn't gonna do shit, thats why I'm trying to contact them in discord

You can try to contact them through Private message. But your best bet is the email address ___ [e-mail]

I already did, its been a week.

[ember topaz]

Who do we enquire on Discord? i've been waiting 16 days for a response. 😛

[vivid briar]

@vivid briar can be up to 15 days

it said 10 days. Wtf is this bullshit.

@ember topaz What's your issue

What do you expect me to do? Play roblox for 15 days? smh.

[tall flume]

i bought a code on another website, i hope i dont lose access or ill be damn pissed

[vivid briar]

I expect you to do nothing it's not my job i'm here just helping anybody that needs some help

[ember topaz]

Can't change my name, might seem small issue but very easy to fix, I know I can change my name ingame, it's not working.

[vivid briar]

You will @tall flume 3rd parties are bad dieasa

ideas

@ember topaz where do you want to change it on discord or ingame?

[tall flume]

why do they have the code option on their website then

[ember topaz]

Ingame, the parameters are 15/15 Letters, and it won't do anything when I click Change

[vivid briar]

@tall flume They have the gift codes so you can send it to your friends. You cannot resell the keys to other people.

[ember topaz]

it's not a client fix, I know that, i'm in games design myself, so I was hoping someone with admin op could just change it via my profile.

[vivid briar]

@ember topaz have you changed your name in the last 2 weeks?

So is there anyway to contact tech support via discord?

[ember topaz]

I've not changed my name since I bought the game

[tall flume]

still, i have an account, i paid for it, i don't think they would have the right to take it away from me

[vivid briar]

Guess what just happened

[pliant inlet]

reinstalled tarkov and still cant launch game

[ember topaz]

you can lose your acc for a number of reasons, read the tos/eula

[tall flume]

i will

[ember topaz]

any company who puts forth in their tos/eula can take your acc away

you aren't buyign property, you're paying to rent an account

[vivid briar]

So you know how I contacted this on guy, and he's tech support, I ask him why the support isn't responding and then he blocks me.

Attempts to sell any versions of the Game, issue licences or sublicences for them, provide them for temporary use or lease, lending, pledge and other transfer thereof to third parties, unless expressly permitted hereby; If any of the above actions are performed, in full or in part, Battlestate Games Limited and (or) the Licensor has the right to terminate your access to the Game. @tall flume

Nice tech support, smh.

Literally blocks me after asking a few questions

[ember topaz]

What would you advise I do form now RvZz? 🙂

[vivid briar]

@naive hill why did hell did you block me.

He's not tech support

He is.

Read his role please?

my bad he is XD

[naive hill]

I told you that it would take 2 weeks but you continued to harass me

[vivid briar]

@ember topaz how long has you email been waiting

...harass? Are you ok?

[ember topaz]

I'll check the exact date, 1 moment

[vivid briar]

You didn't say 2 weeks..

[naive hill]

I did

[ember topaz]

15 days ago, I thought it was 16 my bad.

[vivid briar]

Hm, 16 days isn't 2 weeks.

[naive hill]

There is absolutely nothing that I, or anybody else in this Discord, can do to change that

[vivid briar]

Whatever, I'm done with this bullshit.