#community-support
1 messages · Page 540 of 1
@fast aurora who the fuck are you, this shit is triggering fix your shit BSG
@warm jasper You will get nowhere with such language.
yea and youll get nowhere with such shit servers
dont say anything else
i dont like you
BSG is aware of the situation and I'm am sure they are doing their best to keep its players happy. Best not to dwell on such misfortunes and take a gaming break.
aint no one talking to you dude just go away
Calm down kiddo
It’s a game
oh god here come the sherpas im out
Aight
faggit

keep posting that weeb shit kid
Hey, is there any option to redeem back my money for the game? I bought it 2-3 weeks ago but barely can play since that due the server issues.
@cobalt hinge sorry for the delay. I run EFT using an i7-8700k with 16GB RAM and a 1070, and its fine on my end. Graphics are good I can stream it. Its optimized well. So you are only a very small amount off of what I have. You should be OK.
What
it's not optimized well but i get the point you're trying to convey @fluid finch
@tame ruin I know they are working this with each patch. But after playing GR Breakpoint, this runs like a dream on the local end.
@atomic moss I would suggest submitting your issue to support for review.
@fast aurora ok, thanks
Anyone having issues joining maps as PMC but not as scav?
i have the "recommended" specs to run tarkov, but it still runs on low fps on my low spec machine
can you please link me good settings for low specs ? ty in advance
Dont play on low settings for a start
that's what i want =), i want a good settings guide
knowing what you have helps also
is there something i can do if someone team kills me on purpose
If they are in here you can, just DM the bot if so
Intel Core i7-6500U gen. 6, 2.50GHz up to 3.10GHz
8Gb DDR4Intel HD Graphics 520, NVIDIA GeForce 940M
@obsidian salmon
you should be fine on a mediumish sets should give you a few more frames, taking stress off ur cpu
but tarkov likes being tarkov
we're talking 20 frames
a few more ain't gonna cut it, not that i wanna play on my laptop always but still
hey man we laptop gang stick together
Your biggesi issue the GPU you have a mobile the M which is a lesser verion of the normal desktop gpu card,but should be okay
if i reset my account can i claim my new years gift again ?
Yeah, but not sure why you wanna reset
@obsidian salmon my kda and everything is bad and i am out of money on account but i have gotten better and want to just start fresh and see how much better i can do
ok so you say putting everything to low is not the best option ?
eh stats dont matter
Ay so is the server dying gonna cost me my gear
me and my squad keep losing connection to the server nonstop
I can't stay connected long enough to even extract
low settings for decent+ pc specs isnt a good option, as like i said the game will use your cpu to render over the gpu and probably thermal throttle ur cpu, but i hope it doesnt get that hot
Same @high wedge
what would you recommend tho ? exactly
Customs?
I have like 400k in gear on rn I'll be mad if this costs me my shit
@indigo ingot Reserve
or should i go with the standard "medium" settings scheme ?
you can do medium and go in a raid and play around
it's 20fps on max resolution
ran into a hacker got his name and evidence what doi do
or 55ish if i go to 1600x900
server keeps dropping
anyone know whats behind the lock of west wing room key 303?
@high wedge what server are you on?
NA
As in which NA server? All of them? I'm on dallas one rn
I have all the western ones selected so could be any of those
are servers down?
is anybody ahving the server connection lost
stuck at loading screen into game?
can someone help me it wont let me install the game
it keeps saying i dont have space when i do
thats the only issue?
it says this
i keep reconnecting to the map but drops seconds later
do you have 2 hard drives?
there is an option to do that somewhere on the installer, i cant remember where
make sure to also set the temp file to install on D:
i set it to install on the second one on the pathway but it wont let me install it
it keeps saying there is not enough space
both the game and the temp folder? because the error message is for the temp folder
ig since it wont let me install the game
after it says that tho it says calculating time but never installs
yeah idk, the only thing i can think of is making enough space on the hard drive its trying to install on and then move it over afterwards
i think i fixed it
i found the setting you were talking about and set the temp file to download on the second hard drive
noic
so i have this issue where my mouse just leaves the game window to my second monitor while im in game, and when i click to say shoot at someone i just click out of the game to my second monitor. I've tried every screen setting, borderless, fullscreen, and windowed, and it still does this
anyone know a fix for it?
had this for over 10 hours and nothing has worked. any ideas?
check your file integrity, maybe reinstall
and i also get an "error downloading essential data" with the 403
i cant get into the launcher
so basically
oh then you need to reinstall the launcher
these both pop up when i try to start the launcher
where can i uninstall the launcher or do i just run the setup again
you just download again i think
ight ill try
uninstall from the location you installed it, then go to the battlestate website and reinstall the launcher from there
I got that dumb error again too
you reinstalled and everything already?
the launcher
huh, yeah sorry im not sure what to do
Skrubby ill send a link for what you should do hold on
alright
it keep saying unable to connect to the game when my buddy and i load up the game
Me and my whole group are having this issue. The match we were in was lagging hard, like 1 minute delays, unable to loot and I eventually die to nothing. My group escapes and now our characters are locked in the match.
goes from profile data loading straight to that message
xD I've had enough of LoL for this month
Yeah tactical you gotta reinstall the launcher or some shit but you can also just wait like 10 mins and it clears up or something
i usually just go wack off and by the time i get back its fixed
@winter fog Question is, are we shit out of luck and our loot is gone?
nah your loot is there. at least for me it has been. you gotta just confirm that you left the raid
One of our guys nabbed a graphics card. That's an oof
so you confirm leave and then you can reinstall the game or wait like 30 mins and your stuff will be there
We'll probably wait it out just to be safe, thanks for the help.
i just realized, since its throwing the 304 forbidden would a vpn help with it?
It's been a fat minute since I played league.
Yeah i have the same issue as you rn tactical lol
so im gonna just play league or smthn while i wait
cennsai hacker
i did a bit of research, and it seems that while I was sleeping my ip was blocked by cloudflare for an unknown reason and now i cant enter tarkov and thats why I got a shitload of captchas today
fuck my life i guess
That can happen?
also fucked by cloudflare
@split python My interchange map did the same shit my buddy and i have been dc'd he reloaded for a minute and was just dead when he came in and I made it through to extract and after i extracted I blackscreened and now im just blackscreened
ok so since I'm from Finland I threw my vpn to Finland and guess what tarkov works
i dont want to pay for a vpn just to play tarkov unfortunately
and I turned it off and fucked again
@blazing swift Same here for my squad, dead or alive we're all stuck with our characters in raid and can't play. Happened to me a week ago, confirmed leave and couldn't play for hours since my menu wouldn't load afterwards.
@rich quartz did it happen today?
yetserday night
was it also just sudden without a reason
was in a raid inside kiba
after blackscreen for 5 minutes I seem to have successfully extracted so whatever i guess
just minding my business, then i got some weird error, then couldn't log into the launcher
seems like cloudflare is snagging innocent ip:s and flagging them as spammer ip:s and we are getting fucked because of it
it's been an issue for a few people in the past i think, not much i can do but wait
a solid 145 down the hole for now
ouch. i have the standard edition and im still pissed
o well, i'm playing apex for now
im just watching youtube and thinking about what i should do
i should probably try to fix my sleep schedule since its 3.09 here once again
how do you report teamkilling ?
@vivid briar not sure you can? I mean, thats kind of the risk you take in this game
so there is no punishment for griefing your teammates ?
why is bsg not sending me my auth code? like wtf cant reset account
I dont think there is @vivid briar
@vivid briar You could send a message to support, but other than that I do not believe you can. Just dont play with that teamate again
or play with him and shoot first
Anyone have any troubleshooting for this error?
the problem is you dont know what username is corresponding to the discord name
@vivid briar so you played with total random, found him on "LFG" group in EFT and expected that you will play nice without any voice etc?
ok...
no i played in a voice channel
oh then i missunderstood, but, no u can do anything vs teamkillers, unless u found them here on discord then u can (according to ppl) report them to mods or something
so i still cant find NA servers on my server list, only ASIA servers are shown
Hey can someone help me out?
with?
Anyones game been softlocking for 15-30 seconds and then just doesn't show players moving it just desyncs you really hard
yep
Hasn't happened until the latest patch for me, currently restarting the game since i softlocked for 30 seconds and my friend was super desynced and my game jumped 100+ frames
Been happing like 2-3 times a game. it's unplayable and gamebreaking since it desyncs you where you can't shoot them but they see can see you move and can kill u
Servers down or what?
I cant even download the game. The link just says that the servers are down.
@silent thistle do you have a phone hotspot? if so connect to that then download game
support not very helpful lol
really? I'll give it a go, but I dont see why that would work as my computer has a current internet connection...
its because they blocked your ip
not the only one having this problem, created a forum and several people are getting the 404 error
same thing happened with me @silent thistle
@grave vale Why would they have blocked my IP... I literally only just bought the game. nobody in my house has ever played it before...
@silent thistle you cant download the launcher?
i honestly have no clue but i downloaded game on my hotspot then went back on my internet and played it
@vivid briar you were blacklisted for teamkilling
@fluid gate The issue arrised from him and his friend shooting me an fatalfabio while in raid because we both had full kit and then joined us to take our stuff. how are we not allowed to defend ourselves?
I'm not going to argue this.
are the servers down
how is that allowed
@grave vale was worth a try but that sadly didnt work, thanks anyway 🙂
damn im sorry man
you are not going to argue it because its BS. Anyone can kill anyone and claim TK'ing espcially if they are going to gank you @fluid gate
Just tried do collect the loot from my best scav run, game glitched out and I lost it all :(
yeah servers having a stroke right now
i think so
Servers seem fine atm
Broken background loop is back >.< Garbo game
got kicked from a game again for "disallowed program #16" where is the disallowed list of software
is this because i'm running a virtualbox VM?
another user on reddit said that #16 was due to virtualbox
i'm running a game server in a VM that is completely unrelated to tarkov in any way am i seriously going to have to shut down this VM and kick everyone playing the game just to play escape from tarkov?
Wait you can get banned for team killing? My first match ever on this game I got teamkilled... I was confused at first and salty but I figured that was part of the game. @fluid gate
Kill everything, that's how you survive in tarkov, fuck teams
lol chosing bad teammates is your freedom to chose @polar lodge
and no i dont think BSG is going to ban people to force everyoen to be cooperative carebears
i havnt done a scav run since the beginning of this wipe
Hey im having a problem each time i try and download tarkov after haveing a critical update it says that the file couldnt be found https://cdn.discordapp.com/attachments/521614489884295169/675887474421137408/Capture.PNG
yet i have an 18 minute cooldown right now somehow xD
I was completely new so I went with a group but learned quickly not to trust anyone.
How do you report someone?
well trust people that you trust... no reason to put ur trust in randoms
also high carbon, locate the file on your harddrive yourself
are the servers down?
I’ve only played with my brother but no trust for randoms.
C:\Battlestate Games\BsgLauncher
@everyone Hey im having a problem each time i try and download tarkov after haveing a critical update it says that the file couldnt be found https://cdn.discordapp.com/attachments/521614489884295169/675887474421137408/Capture.PNG
jesus dude, LOCATE THE FILE YOURSELF like it says
it wont let me select the file so what do i select in the file
if u mean the folder, open the folder and select BsgLauncher.exe
oooh ur windows is black :O ive never seen that
if u cant find BsgLauncher.exe, there is a program called searchmyfiles by Nirsoft, it could find it for you...
or maybe the game is just being disabled right now in general
does anyone have the game in D:?
buy a new SSD for tarkov :3 its worth
ah nvm, i made a folder named esc from tarkov and it worked. still sucks that it doesn't make one itself
hello
XD thats so weird
is anyone's q time really long again
my game keeps minimizing and maximizing then i can't move my mouse more than 3/4 of the way cross the screen anyone seen this before?
no, i would try a different fullscreen mode maybe
i am fullscreen
I dont know if this is the correct channel to say this in, but I have had two scav interchange runs where I extracted at emercon and there was atleast one scav running in place both times, the second time I tried to put the poor thing out of its misery and it was bulletproof. My question is, is this a client side issue or is it something that I can blame on the servers/game itself?
yeah its servers
I have only had this problem on interchange, is that a problem with how interchange reacts with the servers?
maybe, but its for sure a network issue, its either your wifi or the servers, and the servers havent been great recently so its probably them
yeah
lol scav run with 3 min left. Is this a joke? Its funny
@jinglemyball @dreamy smelt Why did you team kill the players in Factory #9 ?
@thorny sierra ?
I got Tk'd
this chat is for tech issues @tough wren, and i think there is a rule against calling people out in this discord
so did I
so i would like to report, a player is playing tarkov on youtube, but he is using a hack, there would be no way for someone to ban this player, that these types of players only damage the game if they can do something i would be grateful
I have an issue with the hideout. Right now, I cannot use any of the objects there and my guys arms are all derped and out of place
@vivid briar restart your game
@cinder shuttle lol this isn't even a stream
these kinds of hackers just record a lot of offline games and play them back as if it is live so they can plug their cheats
@hot locust I have several times now. Still the same issue.
@cinder shuttle thats been reported to the devs plenty of times its just a replay of a old already detected hack
@vivid briar try doing a validate from the launcher make sure to clear the cache first
also make srue youre using the latest graphics card drivers
Okay. I will try both of those.
are servers down??
i cant even get into my stash just ssays Unable to reconnect to the game
thats been up for like 4 hours now lol
ok i got a dc in raid i reconected and dc again after restarting the game i have gotten an error saying cannot reconnect to game any ideas?
im trying to install game and when i click install on the main battle state website im getting a 404 not found page
i cleared my cookies and cache
apparently some players are just getting booted out of game and cant get back in and others are playing just fine -_-
yep, depends on the server you play on
its back again
i tried changing servers didnt help will keep trying tho
anyone have any fixes i can try
anyone else have insanely long queues
server connection lost twice now
anyone wanna do a juicy run on customs ?
ok thx
is server back up?
this chat is simply to bitch and complain
@mellow tundra check us servers 3rd time
i dont want to lose my gear i just went in with it keeps booting me after 2 secs of loading in saying server connection lost
moderators aren't devs they can't do anything
yes but they can message and have contact with the devs so the only way to get support is through them or a CM
can someone help me out? i can only play tarkov on a vpn. it was working flawless yesturday
game crash?
@unkempt sundial Don't ping us about the servers. We can't do shit about them.
mine aint working
so is server down?
well im about to lose all my fucking loot so id hope you would understand why im angry good day to you sir
get F***ked nerd
is the fleamarket broken cant sell
Hey tech!
so i have this issue where my mouse just leaves the game window to my second monitor while im in game, and when i click to say shoot at someone i just click out of the game to my second monitor. I've tried every screen setting, borderless, fullscreen, and windowed, and it still does this
anyone know a fix for it?
anyone know how to mount FLIR scope on helmet?
@copper heath restart tarkov
I think the game ate one of my expensive guns... I put it on the market, and logged off.. 2 days later I log in and see that it sold, but I didn't get any money, and the gun is gone now. Is that a bug?
@fiery ivy i'm finally logged in now, probably 24 hours i wasn't able to
yup just alt f4
i have been it isnt working @echo star
anyone els matching for like 10 mins?
got in once in the last couple hours, was kicked from raid every 10 seconds until i gave up. haven't been able to get back in since
if we lose a expensive loadout due to being kicked over and over from a raid per the servers can we like record that and get some sort of in game compensation?
must be a server issue then, prob why i can't get into a game after 20mins now
scav loads in, pmc wont.
I got this when I try to go on the site
"message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}
got in instantly with scav
dude my game is still broken
#reasonable
I haven’t had a spec of insurance come back hardly in the last 2 days
Starting to wonder about it
Any1 keep getting server connection lost?
I'm central
How is it a thing to spawn in factory as a scav with only 2:30 left in the match??
so i have this issue where my mouse just leaves the game window to my second monitor while im in game, and when i click to say shoot at someone i just click out of the game to my second monitor. I've tried every screen setting, borderless, fullscreen, and windowed, and it still does this
anyone know a fix for it?
10+ mins wait here in the US
Unable to reconnect - Central US
how do i remove my offers. I can't see them.
There is a bug on the workbench i cant make sp6 bullets i have all the things that you need but when i click start to craft this is what happen and doesnt let me ticking the objects to start crafting idk if it is a bug or what
@quartz nexus just click handover
yea i cant click it
i click auto to refill the items and nothing happen just with this craft, the others are fine i can craft anything
are match times still like 10+ mins?
any reason china servers are taking 15-20 min wait times just to get into a pmc match?
i was in a que for 35 mins last night
what is the best type of ammo for a mosin sniper?
guys, why are items that have sold out remain in my selling slots as not sold?
@vivid briar someone used the preset feature and built a gun with your part. It's a bug.
Wait for the timer to go down entirely.
scav + thorax one shot = happens wayyyy too often
@marble nacelle id say 7n1
So would you guys consider stream sniping cheating?
if you stream and have it in your name and wonder why you got stream sniped by the kids team mate, you are a special special case
@latent spire
Dont have to be rude... Just asking.
just bein honest so many kids say that stuff and it baffles me
Well im not a kid and I was asking an honest question didnt need a smart ass answer. But hey thanks for letting me now!
@empty wraith its helmets tho
any1 else having issues
My friend and I kept getting disconnected from the server and after closing and restarting the game client we both found that we had died. WTF is with the servers tonight?
Hey uhh I don't seem to be able to clear my cache anyone got a fix?
I have been in matching with my friend for more than 20 mins and still couldnt get into a single game, any solutions please?
https://www.twitch.tv/videos/549173487 Can anyone tell me what exactly happened? Shot this guy multiple times and yet I still died
^ same -- trying to get into woods for 20m now
Same are you on reserve?
Yeah please help i connect and then seconds later disconnect
11m to get into woods, for the record.
@Tech-Support Hi all...I purchased EoD on Jan 4 and still have not received any perk except for the special icon next to your name in queue. Ticket # is 2310171 and haven't had much of a response since then. Not sure if this is at all the right place, but any assistance in expediting the process would be appreciated.
where do i report a fake admin impersonator that insults people
so why we cannot get into a single game? always on matching
can someone please help
MEGOODEFT is cheating and running labs on east coast servers btw
my entire team is disconnected and the rest of the game is still working normally
how
we are able to reconnect for a moment and then disconnect. people are fighting near us
No support around?
rogue you having the connection problem to
I guess so? Is this it?
i guess so i mean we are getting dropped out of ourgame constantly
Game is starting up OK
anyone know why gunsmith 14 isnt working?
i think we should move to russia now
In matching for 20 mins again, wtf is going on?
HELP!
This has been happening alot! Ive restarted my computer, ive closed out of everything i have no idea whats happening
the name 😂
Can anyone help me?
@thick spruce it's happening to everyone right now, servers are having a hard time
I lost a ton of good stuff do to this error. Happened mid raid
Is it bassicly server error? Do i have to just power through it? Or what.
if you're insured you should be fine but yeah servers are acting funky and will hopefully be working tomorrow
anyway i'm off to bed
Im not insured. It was stuff i got off a dead pmc.
are you fcking kidding me? the back error yesterday took away all the gear that i brought in wtf like seriously? am i even to get those insurance back?
Can Anyone Help Me. All day today ive been loading into matches and once I get to "Awaiting Game Session" my game just black screens and closes
Ultrawide support?
Can Anyone Help Me. All day today ive been loading into matches and once I get to "Awaiting Game Session" my game just black screens and closes
@ashen idol I FEEL U
@tired fjord happened to me
my game crashed and i dont get a reconnect screen? ...
i have been trying to play tarkov for the last 3 hrs. i havent survived a single match and ive played 20 min in total. i keep getting kicked and then either killed or the game is over
@thick spruce If they dont fix the problems in the game, its gonna be the end of them. People will only put up with it for so much.
yeah. but the only good thing is that when i did kill the few people today. they were packin alot of snb
Hey there I just extracted from labs, the screen went black and had a loading symbol forever and then the game crashed and it says my character is still in raid
and when I try to reconnect it says connection lost
So my I have money in my stash but when I go and try to buy something it says I don’t have any money, can anything help?
help please i am not getting email when i login on the game launcher
fuck u mean can't install gun and gun attachment
Very long matching time 😦
😩
@glad swan it literally isn't compatible with the SVD, that's what it means
the 6 inch fits on that handguard and the CQR fits on the 6 inch
someone coughed in the server room
Tarkov does not manage Asian servers
Is my game glitched?
@rotund glade no no, servers are bad here rn
how do i reset my account
Go to the website go to your profile tab and it’s under contact support
can anyone tell me how to assign actions to certain buttons on my mouse?
i can't download the launcher for tarkov... the site wont connect after clicking the install button on the profile section
so i see 0 reports anywhere of servers down and i have been disconnected from the SAME raid 8 times now, i literally get in, take two steps, and get disconnected, what can i do?
it's the only site that has issues and my friend has the same problem... anyone help?
Does anybody here know if the vync setting trick to unlock the fps works with AMD gpus? Or only Nvidia?
pretty sure vsync in general lowers FPS, but thats sometimes a good thing
as it makes it wait for the next frame to be ready, so you dont get screen tearing
@lapis light lol you missed the point of the question
If you turn on vsync in game but turn it off in gpu driver it unlocks fps but idk if it does on AMD or just NVIDIAS
server connection lost
@mint schooner not much we can do here lmao
ye
did you try plugging it in :D
im on my way of achieving my goal of being a usless tech support
can you guys unplug and replug in the server pls
just met a hacker who killed four of us instantly, how do i report him without video evidence. we all died within seconds..
had same thing gappen
like, he flew around the corner, jumped, one tapped and then kept chasing my other teamates who ran
i dont think they need reports, they gather evidence and enforce globaly with battleye
instead of taking indivudual reports one by one, they solve the root of problems. i think tahts thier strat with it
well whatever it is, i hope he gets banned. sucks
i do wish there was a way to report ppl tho, even from in game would be nice
shot straight through sandbags. Is that possible or did this guy just wall me?
can someone please tell me where to report intentional tk
team killing isn't a bannable thing
Fix your craft NIKITA why i need 3600 HP ammo 60 green gunpowder and 60 xeno foam to craft 200 rounds for VSS
@vivid briar lmao just buy the ammo
servers lagging?
@sharp kestrel pretty sure they perma bam you to keep them from squaring with other players
squading up *
ahhh gotcha well i just wanted help for the launcher problem but no one seems to know about it
Uggh. I got a sig saucer from a marked room. But i got kicked from game. After 8 times of trying to rejoin i give up

i want to craft and sell @lyric lagoon LMAO LMAO LMAO
@vivid briar okay?
not okay i cant craft that
@sharp kestrel Im getting the same problem with not being able to reach that site
now i cant get into the launcher at all
Been lookin through reddit threads and stuff for hours tryna find something. but i couldnt find anything
same
same just got DC'd
hi im having some issues downloading the game could anyone help me
im having issues getting in
when i try download the game it will say that it cannot access the file because it is being used by another process or it will say The remote server returned an error (403) forbidden
are servers down?
servers arent doing well, you probably have to wait
ive been waiting since yesterday
Are u getting the cdn-11.eft-store.com error thing
when i try launch the launcher it will say 'The remote server returned an error {403} forbidden
then if i try download the game it will say it cannot access the file because it is being used by another process
Oh rip
got a question need help
Are u getting the cdn-11.eft-store.com error thing
yup
I am getting that error Verno
it seems that they ISP banned new zealanders lmao.. i vpn connected to aus and the download is working
They didn't though?
@fluid gate is from NZ, he plays fine.
Verno, do you have access to your router?
kiwi gang
yeah I do

If you can, log into it and DMZ your PCs local IP
i got the same problem as verno
my friend also from nz has the same issue as me but he has it installed so it isn't a worry
anyone else have a problem loading loot super slow , i have a i7 8700k , 16gb ddr , 1tb SSD and a 2070 i load in easily 3-4 minutes after my teamates
@raw moon
Do the same thing I just told Verno to do @lyric fractal
and im getting 100% disk usuage all the time.
will try
@raw moon
Do you have both the launcher AND game on the SSD?
yes
Usually launcher issues come from the router or internal firewall blocking something, unless the backend servers are down. Which they aren't ATM.
my entire drive is an ssd
How long have you been playing Wess? Has this always been an issue, or did it just start?
@formal dagger I am logged into my routher and found my DMZ setting. Do i just add me IP address into there?
No your IP, your internal IP.
Open up a command prompt, type ipconfig
Then find your IPv4 address under your Ethernet/Wifi Adapter
got it
is anyone having this issue where it wont let you craft
That's most certainly a bug. Please report it on the launcher, but stuff like that they can fix without taking anything down.
is there any way to get out of a "server connection lost" loop?
if I confirm leave I lose everything but If I join I keep getting disconnected
Not until the raid ends completely.
lovely
@formal dagger I have reported it. Now i get an error "Unable to load the file "Client.0.12.3.5776.zip" The remote name could not be resolved: 'cdn-11.eft-store.com"
gonna trt restart pc and reouter
Took the words out of my mouth.
@formal dagger so while this happens is my character at everyone's mercy just standing still?
I'm afraid so.
Man, that sucks 😦
To help mitigate issues in the future, make sure you turn off automatic server selection if you haven't already.
Gotcha
Then pick 3-5 servers that're nearby you.
Done! Thank you.
It's not 100% guarenteed, but it's helped me a lot.
@formal dagger nope - still wont work for me 😦
Hmm. Maybe try shutting off your firewall? See if that's doing it.
trying it now
why would the web link not work either? I just get the following error:
wont let me post it, but its as if the website is not
nah firewalls are all off and wont work either
🤔
Well, last thing I can think of is the nuclear option. Factory restart the router.
but it was working fine previously.
might just try again tomorrow instead
The weblink error was "This site can’t be reachedcdn-11.eft-store.com’s server IP address could not be found.
Try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN"
so can i just not watch lab streams? when they are 5/5 like whats the point of them streaming if outsiders cant watch
@formal dagger no using my phone with hotspot and same errors - so cant be my router
*now
Hm.
So if it's not the router, but other users in NZ can connect, what could be the issue?
Anyone got solution on bugged quest? Like Prapor's quest "CHECKING" keeps looping. My buddy already finished it twice already.
I dont know - but hoping it get sorted soon.
@wind cradle
I've never heard of that task looping, but make sure he at least reports it on the launcher, because that's certainly a new issue.
@lyric fractal could be your dns resolve cache?
Reply from 92.223.96.96: bytes=32 time=14ms TTL=52
Reply from 92.223.96.96: bytes=32 time=14ms TTL=52
Reply from 92.223.96.96: bytes=32 time=14ms TTL=52```
that's a cname to d.gcdn.co which resolves for me.
dont know what that is mate - what do I do?
@formal dagger Yeah I'll try doing that, thanks.
*game was working absolutely fine before. suddenly today it wont work anymore
@lyric fractal
Punch ipconfig /flushdns into a cmd prompt. I think that's what he's talking about?
yeah i just found it on google. will try now
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
nope - no change- web link wont open and launcher still wont start the download
Thanks though - I gotta call it a night and go to bed - hopefully it works tomorrow.
Sorry one more thing @formal dagger . can you open the link: http://cdn-11.eft-store.com/LauncherDistribs/0.9.1.935_d32efa8a-8b3b-49b9-b55c-1228d16366c7/BsgLauncher.0.9.1.935.exe
thats the link that keeps crashing for me
Yup, instantly downloaded.
thats so weird. that just wont open for me at all
Well I hope you have better luck tomorrow, I've got to go to bed as well.
Lovely! Swapped the position of my Scope and then got flashed, tried to move around and got stuck in a loop
SERVER DOWN?
no
THX
When i upgrade my game from standard to EoD, do i need to reset my account, or does it reset it for me?
or does it not reset at all
@formal dagger FYI i asked two others in NZ to try the link and they cant access it either
try restarting. its ok for me
trrying restart now
Is there a known fix to help fix the freezes that happen? Or is this just a server side thing. Cost me a game.
Hey. Quick question: Is "Loading Loot" a client or server-sided operation? It would be nice if someone from the TechSupport could answer to eliminate miss-information.
anyone able to insure things? all items are gray and the cost is 0, i cant insure
hey can you report player scavs for aimboting?
just had that happen im pretty sure. Rare occurrence I know but kinda saw it happen on multiple targets and pretty convinced he was, Hopped on the mounted MG and nothing touched him but he just shredded everything
did away with a few sniper shots as well with it on
The download is not working?
is factory timer paused for everyone
SG server, multiplayer queue not getting a game, tried few times on pmc and scav
Not really sure where to ask this
but I'm wanting to get the game however I live in aus, and I'm not sure what the situation is like in AUS.
How many servers/playerbase
does anyone have any info/can point me in the right direction?
Pestily was originally in Aus and I remember him saying they had a 3 server locations or something. Sounded like it was pretty good.
is there anyway I can check?
One sec lemme see the server list
kk thanks ❤️
I have to log out to see them so gimme a min
I can't see them. Im not sure if it shows all servers to me or if it only shows ones I'm allowed to connect to.
hmm ok
So, im trying to recive my insurance and this popped up again. And when I try to do it again the items already recived are gone... anyone can explain?
I see one OCE Sydney
I think I read somewhere that there is only 1 server in aus, and there is usually quite a long queue time to get into the server
They may list them differently now. Use to say AUS 1 2 and 3. But it also use to say Seattle 1 and 2 etc before but now it just says seattle.
hmm ok
Might not be able to pick which specific server anymore.
thanks for the info
np
anybody keep dcing i just died to a scav because of it
I can't even get to the main menu right now. It keeps saying Can't reconnect to game.
Download not working (continuation from my last message)
Edit:
Clear cache, router restart and computer restart, manual DNS settings all failed.
How I got it to work:
As you can see below I used right click and inspect element.
Then click the download link there.
Good luck to anyone else who stumbles across this message.
Edit 2: my download failed before it got halfway.
got a load of insurance back, got error message in the middle of transferring it back, half of it now disapearred wtf LUL
error 502 :/
i got my decked ak from insurance, i grabbed it and it gave the error bad item owner and it disappeared, can i get it back somehow?
it looks like the servers are dead again
fml
this is the chat for emotional support on lost gear due to errors right? 😄
error 525 on launcher now 😦
my launcher stuck on loading ?
the launcher logged me out, i hope i don't have to enter any code, bc i can't receive them since december...
since multiple of us are having the same issue i'd say its server issues. again..
poor hamsters
@icy heath can you confirm server issues?
i'm looking at downdetector and i don't see reports rn
does for me
doubtful
and down too
wtf???? Before the server thing happen. I was in the middle of a match but couldn't reconnect. I was able to make it to the main lobby to see all of my items back. Maybe small roll back? 🤔
doubtful
they dont even roll back when their servers crash and make people not be able to tget their shit extracted or the items they have on them insured back
crazy thing is I was in the middle of a raid so I should of lost my items. idk what happen but I am happy
yersterday, after a lost connection error i got my items back without an insurance
@vivid briar what, Discord moderators are not BSG employee's.
yeah i know but wasn't sure if you could confirm or deny server issues 😛 with your hidden channels
Even if we could, we aren't employee's so our statements wouldn't mean anything anyway.
back up for me fyi
well the launcher download fialed :/ is there a mirror? or alternate link?
*Anyone getting a glitch where your mouse you can't transfer a pistol off your character or you can't heal using a medkit after a raid or similar?? *
*i mean as if your mouse doesn't register clicking or such?
@upbeat valley go and act like your going to go into a raid and then back out at the party list should fix it. does for me.
Ok thanks @vivid briar
@amber breach game crashed with scav aswell weird thing is this time discord crashed too
@lyric fractal did you ever get it to work?
@amber breach game crashed with scav aswell weird thing is this time discord crashed too
@livid junco Thank you for contact with us. Please give me 10 minutes and I'll send you a private msg
hey .. my games chrashes every time i want to play Online with PMC or SCAV .. loading progress is good but at the end when the round have to start .. game crashed down ... 5th time now. maybe someone can help troubleshoot my problem
my games bugged af ffs
Looking for a staff member from bsg to help me with an account problem
Best way to kill Shturman? I want that pickaxe
three iron ingots and 2 sticks in a T formation
Bro thank u I have been trying to figure that out for years
I spawned in as a scav with a keycard and then got server connection lost then joined back got it again joined back, managed to extract but then i was stuck on a black screen for like 5 mins then quit the game loaded back on and it said leave or reconnect i choose leave becuase i already extracted then it said error leave game clicked ok now its just a circle loading in the bottom left everytime i load up the game. edit: now when i load up the game it says failed to reconnect to game, then i click ok its just a circle in the bottom right and nothing happens
Found the a fix for not being able to download.
https://www.reddit.com/r/EscapefromTarkov/comments/dnxi4a/fix_for_launcher_not_open_cant_download/
hope this helps someone
22 votes and 44 comments so far on Reddit
wth is going on. every time i die today, i end up trading kills. i keep killing the guy that kills me.. every darn time, never seen that happen before
Had it happen a few times, i believe its just from a server issue
@cunning terrace You need to contact the support to get such issues resolved.
@ornate matrix I cant contact them, hence why i asked for a staff member here
@cunning terrace support@battlestategames.com
buy a new pme
What you mean
uhm screenshots not working idk why :/
why is my money case randomly gone with al my case inside
lost my keycard great
jiggy i have a money case and al my cash is in side
oooooof
how much xD
like 7mil
xd
but why is there no support
This is support for the channel and basic things that discord mods can help with not a support channel with eft devs. Yes they may see this but they have a support page on their website for help. If you lost gear in game then make a ticket with eft.
okay
!ammo
hi i reset my pc and now i can't find the download link. I bought the standard edtion in January any helps appreciated
w
did you do the hammer test?
no what
take a hammer and hit it on the ethernet cord on the back of your pc, to make sure its securely in.
ahh yes already done that still not work
Yea it doesn't show up in my profile like it did before
then you down own it.
I'm pressing install button and nothing is happening
I do own it
make a support ticket @jade forge
@brazen river try close and relaunching?
support ticket may take up to 10 days until answer
question when is the devs gonna fix the Ai behavior system because the newest update made them stupidly broken and super dumb also they dont detect you by sound anymore they will detect you no matter how silent you are now
i have done just thought i would see if anyone knew anything i hadn't tried thanks for the help though. 🙂
Confirmed Leave on DC Raid. Restarting app Getting this error when loading up. after hitting Okay I get infinite loading
@lapis condor the only solution for that is to delete the cache files from ur game directory
also u will lose all the stuff u got from the raid, but all your gear will be ok, its like u never started the raid
i also had that on the Labs yesterday, i had 500k worth loot and i lost everything from the raid
I had it happen to me on Labs as well. but this time Im getting infinite loading deleted the cache reinstalled the launcher just now and still not letting me into the game
for me it worked just by deleting the game cachce files
Hey. Quick question: Is "Loading Loot" a client or server-sided operation? It would be nice if someone from the TechSupport could answer to eliminate miss-information.
Does it in Offline as well my quess is Client Side
I can't even get into the game.. this is insane
servers are having a shit atm neways
Hey I seem to have an error: "Unable to reconnect to the game" whenever I boot the game, I seem to have this on and off and I was hoping someone could help me with the problem?
Yeah I figured I would stay up 2 hours to wait for Therapist to Restock. looks like she'll be out of stock by the time I get on
Infinite loading screen as well? @white ivy
yep
Same... happened after getting DC'd and hasn't worked for an Hour. reinstalling the game and launcher now
ah
Scavs happen to stop moving (run in place) but in reality they're invisible and when they shoot you, you don't hear anything you just get hit
God damn fucking shitty ass servers, all week
Just got killed on my PMC run because the server decided to go to hell and the people I was shooting at were teleporting around
Now I'm dead and the end screen won't even load
I can still hear gunshots, wtf are these servers
this clip record few min ago...
and i hv some clips prove aim locked ETC...
#community-support @hard storm batu reis yardım
Anyone else getting a bug where they can't insure items?
Having issue with this Quest, maybe i missed the memo, but Silenced m4/adar dont seem to work for me. tips?
texture glitch at customs Can wipe your squad
@haughty plaza did you play as an pmc?
quests dont work for scavs homie
thats why i asked
help me
yo fix your servers. this is the third time this week I died cuz the server decided to die and kick me out of the match
its not cuz beta, its the servers
It's not the game that's the issue, it's the servers
dayz has been in beta for 7 years
dayz has been released as a full game almost a year now
6 then
dayz has been in beta for 7 years
@upbeat thunder And? I'm not taking issue with the game itself. But the poor servers that we are forced to play on
you are not forced to do anything
@rare wyvern Sorry, I'll preface it. Forced to play on if I want to play the game
@vivid briar wasnt talking to you
@vivid briar wasnt talking to you
@upbeat thunder ok, sorry. Thought you were
The game itself is amazing. I just don't like the laggy and constantly dieing servers. That's my issue
I get it'll take time to fix. I know they have more pressing concerns, but that's still no reason why we can't bring it up and talk about how bad the state of the servers are.
i think i have lost over 4 mil in loot because of the servers dying
odd, i wasnt using either of those silencers... hmm it must be an attachment issue.
We down boys???
my thing is why do they wait until AFTER my scav runs to do this
holistic oof my man
good thing i went in there with some bs so idrc
I think that they will focus more on servers when ever they hvae finished this game
@rare wyvern If the servers continue to function as they are now until their full release, and be realistic, do you think people will give the game a second chance? It'll surely still have a community, but after years of after non functioning servers it'll be a smaller one.
server shitting itself is a common thing
I don't think that it's years of same shit happening. I didn't have any problems til this week.
@rare wyvern I was saying that in reply to you saying that they'll address the server issues once the game is in full release
I keep crashing when loading reserve. Only that map. It also crashes my discord.
@gloomy gate I had the same problem, All I did to fix it was lower the texture quality to medium
Alright, I'll try
Everyone still getting server connection lost?
server keeps disconnecting
whats the best way to learn the map? in customs as a beginner?
@hexed oxide The best way is offline
i have had no problems
is tarkov getting Ddosed again? i cant do anything in game
@normal ice maybe
i swear this game needs some bug fixes, i get 2 million worth in a lab run and die to a grenade that's 15 metres away from me as im about to extract
i doubt its 15 meters away
i keep getting unable to reconnect to game every time i try to open tarkov, i tried integrity check and restarting my computer dunno why i cant open game now
@normal ice try deleting the game cache
think it's down or something, I kept reconnecting to server and couldn't do anything
other people are playing games fine right now
i keep getting unable to recognize game LMAO
who ever camps the gas station on customs, up on the rocks with a sniper in scavs, the corona virus better get him
like why would you kill a other scav that has no gear on him, only a pack of cigars, and be that lame
I mean, he doesn't know and its free gear and aim training for him, i know its lame to camp like that tho
Oh god error bug is at it again
rip
realy now
like i dont get it, the rng gods blessed you with a sniper and a good scope, and you are camping players that have nothing on them, target practice my ass
Yup it happened again!
Incoming
lol RIP servers
game is shit, limits your playtime on servers. Tired of waiting to play scav when killed and if as a noob you dont have anything to heal your just screwed ! Game blows period
server down?
are the servers down again
F
its my favorite game
error
i got that error aswell @vivid briar
F
OMG errors again
same here now
yeah same
@compact spruce git gud
you die you gotta heal yourself pretty shit
oi wtf I was just forced to leave my game
Everyone calm down this happened a bunch yesterday they are working on it and it will be fixed shortly
Never ever seen close the game before
@cold zinc there is your ip address in this file, thank you
@cold zinc nice message.txt
yeah
mods should turn on 5-minute slowmode
same
are servers down again
game is crahsing
fucking error, lost my kit
was just on a good interchange run 😦
same thing happened yesterday to
I think we all got it
help
well be nice if had shit to heal
same thing
rip the game
Error
oh wait that happened to me right now
yeah
fucking 4 years game cant get servers to run ffs
I better get my kit back 😦 xd
just a regular everyday thing guys, calm down
this game will die before it ever makes it as a full fledged FPS
is this cause they dont have server space or whats the deal?
I'm wondering why it takes so long for the servers to reboot... What kind of hardware are they utilizing exactly?
fucking lost all the loot in raid probably
they rent server space so its not all their fault
same ellie
@tranquil maple i used my last kit and that happened
i am getting bad account id error is it because of this crash?
bad account id rip
getting error 213
did anyone just get thrown out
@echo osprey You can still get the loot if you escape even if theres error message
f
servers arre down, yes, we know
Refunds should be available this is junk
f
whats error 213? DAMMIT, i JUST GOT EOD EDITION
several people are typing
got the error too
Nice
Damn, got an error ingame. Now got error 205 Bad Account ID
4 years of playing
cant even sign in
just buy eod retards
YO UH JEY GUYS ARE UHH THE SERVERS DOWN HUHUHUHUHH
Got this error once
.0
HURDUR ITS A BETA
what calm down its because people like you this game is still shit, how they can get away with this every time? all their fault. they have the money enough people pay for the EOD ( dont know why really ) tell me where is that money going? instead of making the game stable. there will be dlc before the game comes out
tarkov servers
lol
good fucking job Nikita: your guys will lose your rep faster than DayZ
tarkov servers
@normal ice EXACTLY
they see people mad so the try to stop it with a slowmode
@warm hinge If they are not leasing strong enough hardware for their servers, then it's still an issue for them.
oof
i cant even log in
you guys are stupid af lol
has anyone experienced this during the week or just on the weekend?
😫
i just got that
same Here
real nice i got a shitload of loot and now servers died
go play fortnite you cry babies
cant login, anyone else having the issue?
Only EOD players should get compensation
thank you @latent gale
just got and can't login now either
Thank fuck I got out of my labs raid 👍
what calm down its because people like you this game is still shit, how they can get away with this every time? all their fault. they have the money enough people pay for the EOD ( dont know why really ) tell me where is that money going? instead of making the game stable. there will be dlc before the game comes out
@echo osprey do you not watch the dev streams? they give a reason why they dont want too yet
If you scroll up for the past 100 messages, there's some good evidence that people are having trouble logging in
same
@graceful schooner big Oof
You haven't lost anything yet unless you are dead.
2nd keycard lost today due to this -.-

if you guys buy EOD then the devs can get better servers so maybe stop being stingy bastards
everyone finally woke up and tried playing Tarkov... the chain smoking hamster running the servers couldn't keep up
why is the game like this
I got "Error downloading essential data"
Severs up.
Are the fortnite servers still up?
Let's wait for technical support what they say, Be patient 👍

@tribal pasture yes, lets play fortnite
just buy EDO lol
compensation for what? @surreal lion
"its a beta" is a not a valid excuse 
if you buy EOD you get to meet nikita
game is working , i lost my entire kit to this as well - pls stop crying for losing loot, this chat is for support -not for telling us the obvious - that the problem has lost your gear/loot ;d
I NEED ELECTRICAL GRUG TO FIX MAGIC BOX
BuY EOD To mAkE thE gAMe SaBle
WHEN YOU TRY TO PLAY ESCAPE FROM TARKOV.....
@surreal harness Fortnite? 
servers up
SERVERS ARE UP!
loading in now
@surreal harness can we play squads
aaand down again in a moment 😄
Anyone on west coast able to get in
i just want some essential data you damn launcher

Servers working again boys gogogogo
east coast says no
This just me?
No
I need to speak to a manager
SeRvErs arE BaCk
F
Not for us 🇫🇷
FIX THE FUCKING GAME ALREADY ONLY GAME OUT THERE WITH THIS PROBLEM EVEN FREE GAMES WORK BETTER
I downloaded the game to 100% and it said this
v
F******* SERVEERS NOT WORKING AGIAN
YOU ARE TRASHING
@craggy fog WOW
who is the idiot that says " buy eod then", you must pay for sex as well, unlike you i rather earn everything and i will give the devs money when ill see any future for this game, 4 years still in beta? no stable servers? twitch drops did this? well they see exactly how much accounts has been opened so they could get more prepared
servers are working fine...
@craggy fog its a beta buddy relax
hey @silent whale can you fix this la cucaracha??
thought WG was a bad company
Wonder were all the money goes???
up my ass
vodka
@graceful schooner not into servers
#MADEINRUSSIA
so im guessing that 205 will just go away with time?
they fucking smoke their money clearly ,dosnt matter use ur 100000000$ to fix it free games work better
help chat 2 is filling with the cancerous players who can only insult
wait wat
Ok boys, servers are refreshing as we speak.. everyone reload your launcher and get back to it! Servers are a gogogogogo!
@coarse matrix well nikita got extremly fat so there you go, cocaine, hoes and mayo.
guys we fucking get it stop spamming with error messages
I STILL ENJOY THIS GAME. EVEN THOUGH IT IS IN BETA AND HAS ISSUES. IT IS A FUN GAME AND I AM HAPPY TO WATCH IT PROGRESS
I cant even login to the launcher
I bought this game 2 weeks ago and I am still having problems downloading wtf is this
sucks
im in game playing, suck it pussies
just restart if you're having essential data error
it is a fun game it was a fun game then streamers came into it and the servers filled up with tons of new players
Alot of the players are having the same issue right now with the "essential data" issue
I lost my toz I want compensation
When you can't drop your bag to extract 😦
