And what? It was only a suggestion lol
#community-support
thorn raven
que for 10 min if you dont find a match restart the que
somber plinth
That too, and if that doesn't work.. Then the Reserves servers are probably getting worked on.
trim moss
Holy shit batman, its loading a Reserve map @ 12 mins
Only 12 mins wait this time
"only"
somber plinth
Have you not seen a post about servers being fixed up and updated?
lyric steppe
Are light sources still client side in 0.12?
Edit : It seems they still are
somber plinth
Not sure sorry.
carmine olive
cant launch the game, it blocking my pc...my pc surpasses by far the required specs. anyone has a solution for this? i just bought the game and cant play it
ember comet
What's the error code?
fervent locust
Anyone else having long load times after a match? I litteraly have to wait minutes before the main menu pops up.
void coral
http://prntscr.com/qwtck3 why it is download speed is too slow. i have 100 mbps connection speeds
thorn raven
Close everything to do with the game
ember comet
^
Restart your pc.
@void coral I think that's just the launcher in general, i didn't get more than 10mb/s with a 500mb connection
^
visual cloak
Is there a way to repair Escape From Tarkov files? I basically moved them from an HDD to another new HDD (From D: to E:) And apparently in the meantime the folder "EscapeFromTarkov_Data" Got corrupted. What can i do except reinstall the game?
tall vector
Hey I was wondering if someone were to be so kind and tell me where the marked rooms are on customs?
visual cloak
@tall vector go to #beginners-chat
tall vector
Ok
visual cloak
@void coral Same shit happens to me man, you got a fix yet?
visual cloak
@storm zealot Reinstall, only thing to do at this point ๐
storm zealot
will it reset all my
progress ??
visual cloak
Nope
Those fucking download speeds bruh my game files got corrupted now downloading at fucking 300kb/s
So did i
You can only press "retry" or "exit"
Retry gives the same error, exit makes you reinstall..After pressing retry 6 times i'm reinstalling and now i have to wait 6 HOURS to download again :/
Very cool
short junco
do you guys have any idea how to remove the glitched flea market offer?
visual cloak
Does any actual tech support team even check this chat? @proper hare
Fucking ridiculous
@brisk bane Hi, i need help.
He's on "Do Not Disturb" oof.
I scrolled up trough 2 days worth of chatlogs and only saw a red name pop up once or twice, and that never was a tech support LOL @proper hare
Well then. Time to wait another 6 hours and re-download tarkov...yay....
short junco
ive got an "out of stock" offer stuck in my offers since 2 days now
faint depot
So, I've been having a lot of crashing issues while launching EFT and while in raids. I have tried almost everything I've seen posted in forums and other means of discussion. My specs are i7 3770k, 980ti 20th anniversary 6gb vram, and 24gb RAM. I have also tried using 16gb of ram and had the same issues, and it only occurs with EFT and not any other game on my pc. If anyone has suggestions I'll let you know if I have tried that or not. Thank you in advance for any advice given.
river gale
When i start the game like when i press the ''PLAY'' button on the launcher my game wont open and my cpu has 100% usage on ''Anti-Malware service executable''. Any idea how to fix that
lethal depot
wheat junco
restart your game
sour laurel
does anyone else have the problem of when you try to open tarkov it just doesnt respond and the only way to fix it is to restart you pc
dire marsh
anyone else having an issue where the end of raid exp screen never shows up
it used to take 5 minutes after extracting for it to appear but now it never does
launcher didnt give me an option to send a bug report either
pseudo socket
this is fucking bs everything i sell on flea market is red and out of stock
i can't claim the money and i just lost my tx15 dml i think because i didn't get it back after removing the offer
zealous lava
This game has really gone to shit lately lol, you think with all this money they made they could have actual support staff
remote knot
Please, try to fix "out of stock" bug ๐
fallen arch
Okay so I just got my insurance back, move it all to my inventory, click accept and it gives me an error about moving items, then it all disappears from my stash, cant go back and reclaim it
remote knot
u willbe able to get them
i got that problem too, and about 20 mins later i got them at the insurance messege again
fallen arch
alrighty
wooden prism
https://www.youtube.com/watch?v=mQx-xXeVOjo&feature=youtu.be
Seriously game
Standing in the extract. Timer hits 0 for extract and I still MIA? WTF
Does this extract not work even when the light is on and its green for me?
muted raft
@ornate patio correct it's not, support on eft website is place u need to visit, here no1 gonna help you tbh
sick violet
try try and try again ad nauseam
trim tendon
tell me a semiautomatic weapon wich kills you instantly to thorax trough full hp class 5 armor and is not dragunov
long pike
Hi, i just bought the standard edition. I cant find the laucnher download link
sick violet
rsass, sr-25, hunter, sa-58, grenamde
trim tendon
not hunter not sr25
sick violet
damn r u telling be the sa-58 trumps a mini rsass
long pike
@hazy hull is it immediate?
trim tendon
since i died by one and it sounded like sks i want a fucking bullet wich does that like wtf
long pike
Im an idiot. I saw the link in the email. Thanks @hazy hull
molten siren
guys ... anyone have an idea where i can get 7 days trial key for my friends ?
i feel sad that am playing the game and they r hesitated to buy it :S
wanna encourage them to get it
drifting needle
Has anyone had the problem that the screen says disconnected from server?
And if so can you help me prevent it ๐
I literally died because of it
And yesterday I got a super good run on Reserve and when I extracted a pop up appeared saying my profile wasnโt authorized and I lost everything I had on me
I mean, I love this game but it has a shit ton of issues
muted raft
@tough gull check mail?
sick violet
anyone know if using high recoil weapons increases the recoil control skill faster?
crude gorge
does anyone know how to fix the white screen after the launcher? im new to the game and was able to play all day yesterday but now i cant get it to work
long pike
my launcher downloads keeps timing out. I cant even download the laucnher to download the game
muted raft
@thorny jackal @tough gull if you didnt cheat i will ask this.
did you abuse game in any way?
hollow ridge
where can i report hacker?
muted raft
@hollow ridge on forum, there is special thread for it. u can report hackers ONLY in this thread and u need video proof
muted raft
@hollow ridge so u cant report him
@thorny jackal well, the only thing u can do, is create another account and from that account open a support ticket, it's stupid taht they dont elt you even ask question but hey, it's bsg.
hollow ridge
that was fun , saw a guy was aiming 90 degree from my position and suddenly turn to me and one tap with 0 delay
muted raft
@hollow ridge sad to hear but most likely it wasnt a cheater...
Keep in mind that things like:
- Lags
- Desyncs
Happens all the time,
I mean, in EFT u cant really say if someone is cheating, the only way to actually be 100% sure is:
- If you see someone speedhacking and u are 10000% sure you/him didnt have lag (otherwise sometimes u can see ppl "speedhackign" on short distance)
- killing whole team with 1 taps via head super fast, but ye that can be tricky one too
hollow ridge
the thing is i was watching him like 1mins until he start to aim outside, i wasnt even fast enough to open my scope
radiant owl
muted raft
@thorny jackal create diffrent account in tarkov (Free one) and u should be able to open a support ticket
@hollow ridge doesnt amtter, u never know what happened or what was happening on his side. U could also have lag at the end, and he was aiming at you for 1 s, who knows.
Anyway, everyone would laugh at you if you would actually report someone with such reason tbh.
hollow ridge
what battle eye does is they ban ur hardware id
sudden laurel
You could try to contact one of the discord moderators and go from there, but I doubt they'd be able to help you much.
sick scarab
anyone know how to fix server connection lost its happened 3 times in 2 games to me
lul promise im not
sudden laurel
Cause games nowadays can just detect if you have a cheat engine in the background, even if you're just sitting in offline mode.
@sick scarab Servers were up and down throughout yesterday. Might be remmants of that.
spiral badger
When this black spot appears while looting I can't exit my inventory screen so I have to force alt-f4 the game in order to rejoin the match. 4/5 times I end up dying because of this bug. Cmon this is unplayable. Last 10 matches in a row this exact thing happened. How can I fix this without exiting the game???
storm zealot
how do i fix being used by another process
ive tried downloading and re downloading multiple times and the same message pops up
bold bloom
anyone else having issues with awaiting session start?
spiral badger
So no one is getting this bug? Where black spot appears on the screen and it forbids you from exiting the inventory?
mild osprey
@thorny jackal @zealous island Excuse me? you guys were falsely banned ? they better get their ass on right track and unban
halcyon tiger
You cheat in other games? Or have ever cheated?
muted raft
or abused things in tarkov, etc etc
halcyon tiger
Damn I have over 19 vac bans and they didnโt ban me yet. Idk then
austere storm
check your email first before you get baited into thinking you're banned
mild osprey
both those games are battle-ey free
austere storm
Can someone explain to me how this man survived 150+ damage when his armor absorbed nothing
mild osprey
email to support asap and IF they do nothing start collecting formal adress
WE Need to get this under control
F that we gonna email to support@battlestategames.com
regular email
muted raft
@austere storm whats strange in it?
muted raft
@thorny jackal create new account and then u can post, but such topic will be deleted msot likely
well, if you give up so easly i belive that u were cheating tbh
mild osprey
i would REFUSE to buy a new game and make a damn statement
storm zealot
can anyone help me with this have not been able to fix all day
muted raft
Well, the thing is:
- If u didnt cheat then u dont know for what u get banned
- If you got banned then your account/ip (or whatever else) is flagged
- If it's flagged, that increase chance that you will be banned again for same thing
- Get my point?
forest snow
Hello, I have a pretty serious problem on Tarkov, I have have my computer totally freezing to the point that I have to shut manualy my computer (which in itself damages the computer a lot, knowing that it is brand new one), only when I play tarkov or when tarkov is launched. The freezes are random, they can intervene as much 5min after launching the game or 30min after orven 1h after, but what is certain is that their will be a freez.
Basically it freezes the sound and the image, If I did not shut down the computer manually by force with the power button, the freez will still remain. Which means that when the computer restartsn it takes a lot longer then usall.
I don't have a bad config on my computer. It is brand new and it cost me around 4000 dollars:
- 2080Ti
- I9 9900K
- Z390 Gaming Edge
For the record, I run Star Citizen in ultra all the evening without any problem and without freez or anything.
Besides I have no problem on any game except this problem of total freezing of the computer only when I play Tarkov or when the game is launched.
Thank you for the help if you can.
muted raft
@zealous island read again what i said, cause seems you got problems with reading.
Just as i said.
If you did get ban -> Your account/ip (wahtever) is flagged, so they track "cheaters" (yeye i know, u didnt cheat) and they can ban them faster.
If u didnt know for what u get ban -> u will do that again (since u dont know for what u get ban, we can just guess that it was mistake, or maybe it wasnt? Maybe you abuse EFT and don't know about it?)
@zealous island you have no idea for what you get banned, you will do that again -> another ban. You dont know if it was "bot mistake" or actually u did something
Thats why "already buying game" is shit decision for me, it's like admiting that u cheated, but hey it's my opinion
vernal kestrel
i did a CHAD raid and i lost server connection even though my internet and everything is good and everything is going smoothly
i mean, i died in raid but i went back and i have the loot back
muted raft
@daring trench @hazy hull most likely no, i mean i have seen such topics on forum -> u can guess what kind of answer there was
- topic deleted
- or copy paste answer
muted raft
i mean, u can create another account on forum and just create topic, i honestly hate when game developer says that "Hey you got banned, here is ToS, u did SOMETHING against it, we wont tell you what exactly, so DONT DO THAT AGAIN xD
@daring trench it's not support fault, it's what BSG decided, support has no power here.
If BSG never created tools for support ppl to use, like to check "why they got banned + logs" that mean support will be never able to say/inform about ANYTHING.
I was a Head support on 1 site, i had to fight with coders to actually make some improvment for us ๐
so yet again, i wouldnt buy EFT again till i get answer here.
vivid briar
How do I make a support request? I cant figure it out
Thanks, do I put in a question and then state my issue? or do I state the whole issue in the question
vale hollow
@daring trench i have disabled my firewall and still unable to download
finite sandal
Im getting server connection lost after 10 mins at queue, then it says im still in a raid and if i want to reconnect? Reconnect to find my self dead?
is the fifth time it happens today...
lmao
@hazy hull for?
i can play lmao
just getting that d/c error almost everytime i gear up as PMC
play as scav i play normally, do ap istol run normal...
gear up to the hell.... pum, dc spawn kill
muted raft
gl with that ๐
mild osprey
i might message them too
how can i contact them most efficent way?
servers down then?
raven anchor
have you guys tried contacting that discord moderator bot in here? as in direct messages?
the contact staff one
i believe the messages sent to the bot go straight to support, though i could be wrong
mild osprey
GUys you might want to https://www.battleye.com/contact/
vernal kestrel
i ltierally cant play this game cause server connection lost
storm meadow
i just lost green gunmpowder randomly
mild osprey
KEK
raven anchor
for some reason i believe that the bans are related to the multiple server issues from yesterday. battleye can detect certain connection problems as hacks. this could be the issue.
viral granite
Guys, if you see people saying they are banned, just @mellow tundra
Please dont talk about moderator actions, everyone accepted the rules.
@errant moon final warn, no talking of mod actions
No because im not tech support for bsg
raven anchor
he's a discord moderator marshal, try contacting tech support members. i believe one is online right now
Damiano is one
viral granite
You know, making multiple tickets puts you back at the end of the queue of tickets. Only need to make 1 and wait, last I heard support was backlogged hard. And because of the server issues that have happened over the past few days I would say there is an extended time
Support was backed up for 10 working days, your not the only guy with issues, just because you have EOD doesnt mean your prioritised over others, everyone is in a line and when they make another ticket they go back to the end of the line
surreal harness
I have a question: When I upgrade my EFT version, do I still get the items from the better pack?
viral granite
@surreal harness yes, you will get the difference in items, eg standard gets 100k roubles and eod gets 400k, you would get 300k roubles.
surreal harness
But I want a bigger stack, ich have Standard Version
deft quiver
It should, but you can also just upgrade it from the hideout (albeit a little time consuming)
raven anchor
your stash is bigger with upgraded versions yes
rain sedge
Hi I'm new
There is a way to try if this game run on my pc?
deft quiver
No demo
raven anchor
you got friends who got the game?
deft quiver
Buy and hope it works
raven anchor
if so, they might have trial codes
wheat junco
Can you upgrade the pouch too?
deft quiver
Yes
surreal harness
Isnt there a money back guarantee or something?
mild osprey
you can enforce that yes, thats why i paid with paypal
wheat junco
Whats the other pouches called? im sure I search for "gamma" in the shop yesterday but didnt find anything
rain sedge
no refund and no demo...
I think i will pass then
deft quiver
You have to get them though tasks
viral granite
Only cases you can get are Alpha, Beta, Epsilon and Kappa
vital herald
Afaik you can get everything in game for free. Want a bigger stash? Upgrade your stash in hideout. Want a bigger secure case? Upgrade it in hideout
wheat junco
ohhh ok thanks
viral granite
Gamma container is an exclusive EoD item
deft quiver
^
vale hollow
Any idea what i can do to fix this ๐ฆ
vital herald
Except gamma apparently lol
deft quiver
Gamma is 3x3, right?
raven anchor
yes
viral granite
yeah
wheat junco
Which trader gives you it?
viral granite
gives what
deft quiver
@vale hollow looks like firewall..?
wheat junco
the upgraded pouches
deft quiver
Or something is wrong with your internet
vital herald
Upgraded pouch is in your hideout
viral granite
Well you can get the beta from peacekeeper, the epsilon is from finishing punisher part 6 and the kappa is for finishing all quests
You cant upgrade your pouch in the hideout
deft quiver
viral granite
You can upgrade your stash in hideout, not pouch
wheat junco
thanks
vital herald
Oh fuck sorry
thorny sable
Hello, I got the game from a friend via code, and I'm getting this error when I'm attempting to launch: I have done email verfication (during account creation) and hardware verification (during install) before trying to launch it
surreal harness
You cant change the password from other player without email access right? If yes, then @rain sedge can test the game with my account.
raven anchor
account sharing isn't allowed i think
surreal harness
ah okay
vale hollow
@deft quiver Disabled ..
viral granite
It's against ToS
deft quiver
@thorny sable no solid fix, try logging out of the launcher and back in
thorny sable
I'm not getting the launcher to load to begin with :/
vivid briar
Hello, is it safe to upgrade your version?
minor inlet
I just got the game and am having some issues with downloading the battlestate game launcher
its literally not downloading
thorny sable
That does make sense Toastur. I used this file to launch
surreal harness
Launch BsgLauncher
deft quiver
@vivid briar yes
@minor inlet what's wrong specifically?
@vale hollow any luck?
vivid briar
why not?
thorny sable
Thank you !
minor inlet
vivid briar
I have the standard edition
minor inlet
been on this screen for super long
vale hollow
@deft quiver Nope, its starts to download for a short while and it stops
vivid briar
Well I like the game so ๐ and I need stash space
vale hollow
@deft quiver is there any other way to install the launcher?
viral granite
Yes, upgrading your edition is safe
deft quiver
@minor inlet try killing it with task manager and starting it back up again
@vivid briar it's not their fault, you're in a line
@vale hollow I don't think so
Where are you downloading it @vale hollow
vale hollow
chrome
deft quiver
Website
deft quiver
Did you try reinstalling it?
deft quiver
It might have something to do with their servers
vale hollow
was looking forward to playing it ๐ฆ
minor inlet
amazing first impression ><
vernal kestrel
constant server connection lost
vale hollow
@minor inlet which region are you from?
surreal harness
I have downloaded their installer and installed without an issue
deft quiver
Well the US servers are having issues so we might just have to wait
It's worth the wait, trust me
raven anchor
that it is indeed
vernal kestrel
server connection lost making game unplayable
deft quiver
It's getting there, I'm sure
raven anchor
for sure, just give it time. there's not many games in beta out there with a player base as big as tarkov.
vivid briar
Hello
I made a post on the EFT forums about how my game activation is expired
After a day, the post gets removed and my "owner of activation" tag also gets removed with no reason
I cant even download the game and i spend ยฃ42 on it
ornate matrix
Did you buy it via the official website? and not via a 3rd party seller?
mild osprey
yeah onlt buy from original website because you gonna get scammed
vivid briar
Yh i idid
i bought it back in 2017 from the Xsolla
directly from the EFT website
I can provide proof of it all but no one is helping
ornate matrix
Contact the support here: https://www.escapefromtarkov.com/support they're able to help you out
vivid briar
Yes i did that and its been 2 weeks with no reply
when i did it on the forums they replied straight away but deleted my post instead of helping me
muted raft
@vivid briar thats how forum mods are reacting/working tho
vivid briar
By deleting my post? lol
lost flare
Are the servers starting to lag out?
ornate matrix
Just wait for the support to respond.
muted raft
Ye since:
- "you should know why this happend" (According to BSG)
- Forum is not a place to answer such questions, support is
- Use search option on forum
I mean, dont get me wrong, i hope that u will get answer finally, it's just how it's working
Oh, and if u created another account to create topic -> it's breaking forum rules about having multi account (not sure if that was the case here too, just saying) ๐
vivid briar
Yh true but @brisk bane replied to me and tried to resolve it but my post just gets deleted randomly
ebon spindle
is there a fix for this black dot bug
vivid briar
The owner of pre order pack that is here is also gone
ornate matrix
Restart your game will probably fix it
muted raft
oh, sory dunno if i missunderstood you then, or u didnt mention that someone actually tried to help you first ๐
ebon spindle
is there a fix which won't invovle restarting the game, because that's the only way I know to fix it
it can happen in-game and has gotten me killed many times because it makes it so I can't do jack shit
vivid briar
This is what my profile looks like now, you can see the tag and post are both gone
@ornate matrix any ideas of what i should do now?
sterile grove
Chargeback-Rebuy
vivid briar
I bought it back in 2017 when it was alpha so i doubt i can do that now
sterile grove
You paid for it and you still have yet to recieve it
vivid briar
I paid for it and it worked back then but i stopped playing now i am trying to return it says gift expired in december 2018 and doesnt work
I can provide all evidence of payment etc
sterile grove
Your trying to return it?
vivid briar
Im trying to play it
sterile grove
I paid for it and it worked back then but i stopped playing now i am trying to return it says gift expired in december 2018 and doesnt work
@vivid briar
vivid briar
i meant play not return lol
sterile grove
So it worked before
sterile grove
Youd be better off @ someone on twitter or redit
Make sure you didnt buy the trial version
vivid briar
Yh i didnt i got proof
ornate matrix
@vivid briar Contact support, we cannot do anything about it.
vivid briar
Its all in my email from 2017 so i can provide evidence of it all
is there any faster response as the support arent replying for a while
ornate matrix
Everyone has to wait quite some time for an answer right now.
vivid briar
yh i understand that but waiting a month to play a game i bought is quite a long time
sterile grove
Buy it another
vivid briar
The support for battle state games seems really poor
i messaged Xsolla and they got back to me instantly
i dont think they can help your case tho
no its the company that deals with payments
im not sure if they still do now. but they did when i bought the game
vivid briar
Hi ! I just did the gunsmith part 10 and they havenยดt got me my rewards
errant moon
I guess open a support ticket and wait a couple of weeks, some people are forum banned and discord banned so that's all you can do
halcyon tiger
Hmm you probably have a file that is fishy
errant moon
It won't tell you and you'll probably just have to make a ticket and wait
friend has the same issue so i guess no more tarky for us i guess
halcyon tiger
That is f
Iโve cheated last wipe and they didnโt ban me. That was before battleeye though
Hope it gets resolved for you if you are legit
errant moon
There's been alot of this ban thing today and everyone's making the same claims, obviously that they aren't cheating, but that everyone seems dumbfounded that they are banned for nothing
halcyon tiger
Hmm Iโll lyk if Iโm banned later
I doubt it
SamuelB hmm so you do have experience lol
I donโt think they do it purposely. To be fair I think they didnโt predict this amount of players and the community is paying the consequences while they get a lot more money
Atm it will take 10 days for them to get an email so best recommendation is to not play the game until they email you back. The only problem is that Iโm unsure if they can give you all your stuff back
Most companies when they ban your account all the data/progress usually gets deleted
zenith nimbus
hey ammm i need some help... i use to have good fps and no stutters but now i take a lot of time to load in a match and then i get huge lag spikes. usually it takes like 10 mins and the stutters and low fps goes away...
halcyon tiger
Ram leak probably
zenith nimbus
how do you fix that?
errant moon
so my friend who is now banned asked for help on reddit and got banned from the reddit aswell
zenith nimbus
i have 8gb of ram
errant moon
what is this?
halcyon tiger
I get the same problem where the game will use 50% of my ram and then spontaneously goes to 80% gradually over time
Oof that is your problem. Since the update ram is really bad. 8gb is the minimum so I think it time to get another stick
zenith nimbus
yeee i know XD
halcyon tiger
I think your ram is no longer going to be effective for this game sadly
errant moon
what is going on with tarkov this is gross
negligence lol
halcyon tiger
Iโve been very disappointed lately with EFT since Christmas bc the servers went to crap and still not really recover since then. I mean good for the devs but it been hell for the community
zenith nimbus
yup i just cant play this game sins then 
halcyon tiger
Yep sad times
Ram is cheap now so go buy some. Probably like $50-70 for a stick or less
Depends what you want to use
icy cedar
Anyone had any problems of purchasing an upgrade and it charging you but not giving the upgrade?
errant moon
it takes awhile
vernal kestrel
I literally canโt play this game
Iโve lost 2 huge gear sets cause server connection
just gonna hatchet run cause i cant trust this game anymore
icy panther
Question
Is it possible to find out which players were on a specific raid based on the beta server number on bottom left?
Just got killed by a cheater but forgot to take his name
flint kestrel
@icy cedar yeah, i just did a raid and it would work when i finished it
i guess relogging works as well.
dull nexus
How soon do support tickets get answered? I submitted a ticket to support on the 26th of Jan and still have not gotten a reply
deft quiver
Big wait time, all you can do is wait
lavish vapor
error downloading essential data. seems like it's just me. anything I could try?
deft quiver
Screenshot?
lavish vapor
deft quiver
Oh goodie
lavish vapor
yah
deft quiver
This happens when you try to start the game?
lavish vapor
rebooted pc, tried admin, tried non-admin ๐ tried the bsg reinstall program in the folder
no, when I launch the launcher itself
deft quiver
Hm
I'm guessing this probably ties into the whole server thing..?
Do you have space on the drive?
lavish vapor
yup 50+gb left on it
coarse lion
Is there any way to report hackers?
coarse lion
Like I have footage
deft quiver
Not really
neat elk
not currently since the anti cheat usually catches them after a day or so
they will add it in the future dont lose hope!
vernal kestrel
tired of this game too many problems gonna quit until new updates
coarse lion
he came in and 1 shot me lol
deft quiver
Well
neat elk
that doesn't clarify if hes a cheater
tepid ferry
^
coarse lion
Used 1 single bullet on me and my buddy
deft quiver
That can happen @coarse lion
tepid ferry
was it Killa? ๐
deft quiver
That's a part of the game lol
neat elk
i did that once
coarse lion
No shit I've played for many wipes, I can tell the difference, no we were on labs
neat elk
then this is to be expected
deft quiver
People on labs are usually god tier
neat elk
people make insane plays
coarse lion
I came here to ask if theres a way to report, you answered my question thanks
neat elk
u cant hate 
sacred sky
Lemme check
deft quiver
Why'd you delete that
sacred sky
thought it was wrong channel
deft quiver
Ah
sacred sky
I'll try get him to check his specs but he launched fine yesterday and played a match
deft quiver
Hmm
deft quiver
I can't remember, does Tarkov generate crash logs?
sacred sky
not sure, but it stays at not responding for like 30 mins so he just restarts his pc
deft quiver
Sometimes I get that too so I have to blindly navigate task manager and kill it
If you could get your hands on a crashlog or something we could probably figure it out
deft quiver
If it does generate them, it'd be somewhere in the game files
sacred sky
ok we fixed it lmao
hallow swan
What was the fix, for everyone else?
sly sierra
Can I do the missions being scav?
weary reef
no
icy cedar
@flint kestrel did you get emailed a receipt when you bought it?
vivid briar
HELP, successfully extracted but once on main menu says character is still in raid!!!
vivid briar
Yeah
deft quiver
Screenshot?
dapper axle
anyone else getting DC'ed?
real ivy
WHY THIS SHIT SO FREEZE TODAY?!
ROCK SOLID 60 FPS
16GB RAM 3666
4.9 I7-7700K
1070 gtx
AND IT FREEZ ALL THE TIME TODAY!!!!
all apps close only game run and i die 5 time cos this crap FREEZ !
game is 10/10 but this optimization with 12gb ram eat its f joke
weary reef
because your performance is mostly based off the server and not your rig
neon kiln
Hello everyone. I have a problem. I got banned this morning and i don't know WHY. I'm not a cheater i mean loot at my logs you will see i get smached barely every games even by normal SCAVS so.... 2 days ago, my game started to freeze a LOT ( Like 15-20 seconds ) And i was looking for solutions so i typed "TUTO EFT FREEZE" on youtube and found 2 videos. The first is : https://www.youtube.com/watch?v=SjKZbbwuUVo it says to tweek a thing on the .exe of EFT. The second says to download this memory cleaner : https://www.koshyjohn.com/software/memclean/. So i did the 2 things (Tweek on the .exe and running the memory cleaner)... My game was starting to freeze less BUT sometimes i had Anti-cheat errors forcing me to reboot my PC. I was like "Well it's just technical issue. If i can freeze less, let's reboot the pc times to times it's not important" And this morning, BANN ! I don't even know why !! I mean Cheating ? Not possible. my stats are barely a middle-skilled-player. So WHY the hell could i've been bann ? Besause of the anti-Cheat error ? Because of the memory-cleaner ? WHY ?!! i played the game for like 2 years without any problem, and tooday i got banned because i just tried to have less Freezes and crashs ? I don't understand.... I even offer myself the 70โฌ version of the game like 4 days AGO !! WTF !
sudden laurel
Editing your files for an online game always run the risk of moderators thinking you're trying to cheat.
deft quiver
Messing with game files is a high risk action
sudden laurel
And you should ask a moderator about it before doing it.
deft quiver
That's on you for the most part
real ivy
what Editing files? lel its just settings i exe file on propertis xD
deft quiver
Yeah
sudden laurel
Might of been the cleaner then.
dapper ermine
good luck with support trying to get that appealed
ionic sorrel
Is there a way to check the status of a REQ without having access to my account? Been open for 10 business days as of todya
dapper ermine
@ionic sorrel a support ticket?
ionic sorrel
Correct
dapper ermine
yeah uhhh
deft quiver
Not really, just gotta wait
sudden laurel
The launcher says up to 10 business days, but the devs are likely more busy than they'd like to admit. Might take a long while.
dapper ermine
support team is notorious for just not responding, and giving blank, vague responses when they do.
sudden laurel
Once the new US servers get launched, and a couple of days of dealing with that, they'll probably start responding faster
ionic sorrel
Ah, yeah everytime I reset my password it just says invalid password and locks me out for an hour
dapper ermine
Why reset so much?
neon kiln
"Editing your files for an online game always run the risk of moderators thinking you're trying to cheat." Seriously ? I don't edited anything i just modified the priorities of the .exe on Windows and running a software cleaning my memory to avoid it getting 100% used. I did NOTHING wrong !! Will i seriously Stay banned for THIS ? How can i contact a moderator BTW ?
ionic sorrel
I tried to play again after a long hiatus and it wouldn't me me login, so I reset my password and tried to login with new password, but it perpetually gives me invalid login error
dapper ermine
My friend bought this game to play with me and used an email that the game just doesn't recognize
sudden laurel
Mods aren't out to get anyone. Something happened that made them think you were cheating, and, if what you said was true, it had to be one of those two things.
neon kiln
How can they think i cheat like really ? They don't even look at the logs before banning someone ? My KDA is not even positive. And my PMC get smashed by normal scavs........
dapper ermine
there's a lot more ways to cheat than killing shit
night canyon
U can still be cheating and play poorly
sudden laurel
Someone's stats for their entire profile doesn't matter, and is largely deceiving.
There's a large portion of cheaters who simply toggle when they're having a bad day
neon kiln
i mean if everytime you run a software go boost perf of your PC and if anytime you do anything with the pc you O.W.N can get you banned, what is the point of playing it anyways ? The game crash = Trying to fix that = "OOOOH BOY !! No No no ! In EFT you CRASH like anybody ! Stop trying to don't crash !! BANN !" LMAO.......
night canyon
Did this software go boost list any possible false positives it could cause?
Or warnings
mint stone
Why can I only place 2 items on the Flea Market, I keep getting an error that I am at max offers
neon kiln
The only technical issue i can see is the Memory cleaner try to clean the anti-chean for some reason causing it to close my games just like it happened to me....
icy cedar
How long does it usually take for the upgrade to go through? I have waited a couple hours and am just worried I wont be receiving my items.
deft quiver
Look, what you did was risky, the anticheat caught it and you were banned. All I can say is, you calculated a risk, and lost. @neon kiln
@mint stone is one still active?
mint stone
General chat told me I have a out of stock bug
deft quiver
Ohh
mint stone
I had 2 out of three active - couldn't place a third
lyric lagoon
So does anybody have a method other than this to fix the loading circle freeze on launch?
deft quiver
Well hopefully it gets fixed
neon kiln
I don't calculated ANYTHING !!! I Don't tried to get an ADVANTAGE, i don't tried to get EASIER LOOT, i don't tried to see people trough the map !! I just tried to have LESS FREEZES on a game i paid 70โฌ WHAT THE HELL ?!!! "That was risky" Are you SERIOUS ! It's risky to try to play like everyone else ? What on earth !!!
lyric lagoon
I've been trying to get the game to launch successfully for 45 minute s
sudden laurel
Also, raging won't really help much.
deft quiver
The anticheat is just doing its job
stone frost
any1 else not loading in?
sudden laurel
I mean, Anti-Cheat systems aren't perfect, but for the most part they aren't wrong; They just flip when they catch something specific happening. Just so happens a glitch or two can get caught in there by accident.
lyric lagoon
Anybody have a fix for getting the game to launch properly? Other than the troubleshoot compatibility fix?
deft quiver
@iron reef someone was having that same issue, not sure the fix
@lyric lagoon I don't think so, you might just have to keep trying
lyric lagoon
I've been trying for almost a damn hour
sudden laurel
But doing something to the game not supported by the developers increases the chance Anti-Cheat gets you by accident.
lyric lagoon
Even in beta how is the acceptable lmfao
iron reef
the game should be labeled alpha not beta
deft quiver
Well wait for the full release then
lyric lagoon
The game should be labeled dev test stage.
neon kiln
If i try to overclock my own CPU, will the game detect something nor normal and getting me bann too ?
deft quiver
No
zealous lava
My friend hasn't heard from support in 10 business days and has been unable to play the game, why does support suck major cock?
deft quiver
That's your hardware, not the game
iron reef
prob just using beta so it seems like its a little more polished
zealous lava
Hasnt*
deft quiver
Also @zealous lava it's not going to be exactly 10 days
zealous lava
So people just get fucked and cant play a game they paid for?
neon kiln
Yep
zealous lava
Dumb cunts
sudden laurel
Support is overwhelmed rn.
deft quiver
zealous lava
Imagine not hiring an actual support team
lyric lagoon
They wouldn't be overwhelmed if the devs could handle making a video game lmao
sudden laurel
The game wasn't expected to be popular.
zealous lava
They have plenty of money from the huge surge, they can afford to hire more support
sudden laurel
And raging at the devs won't improve your chances.
deft quiver
What they're doing right now is upgrading servers so they're putting that on priority
Just have little faith
lyric lagoon
Hasn't this game been in beta for like 3 years lol
deft quiver
I have to endure this, too
zealous lava
Priority should be helping people who supported them by buying the game and havent been able to play in weeks
deft quiver
Well if the servers were garbage you'd complain anyway
zealous lava
Servers are fine for me
neon kiln
I mean, i used all kind of softwares in my gamer life to increase performances and bypass in-game graphical problems, it's the first time i hear that it's normal that an "FAMOUS" anti-cheat get me banned for this... It's more like BattleEye were set on "paranoid" mode and striking everybody...
flat steppe
imagine buying a game in beta and then complain about it
zealous lava
A game in beta for 5 years lol
deft quiver
Games aren't made overnight
flat steppe
still in beta though so it just something you just got to deal with
deft quiver
For what it is this game is really ngood
zealous lava
I have no issues with the game, my friend is the one who cant play for weeks
deft quiver
I've died ao many times and lost so much stuff, but it's still fun somehow
flat steppe
prob his pc then
zealous lava
Yeah its not
deft quiver
What are his specs
zealous lava
Its not his PC, game worked fine until it randomly had issues
gaunt socket
@deft quiver same, I have long queue times game goes down etc but not fussed its really fun and has a lot of potential. No point in moaning won't get anywhere
lyric lagoon
Only issue I'm having is that the game freezes my pc with a loading cursor that I can't click anything with when I try to launch the game
Which is kind of bullshit lmao
bold pollen
I am trying to list some armored rigs on the flea market but im getting an error that says they are not the same as far as i can tell they are they are all 100% durability is there another parameter i should look at?
neon kiln
I were considering playing on my friend's PC with hic account but LOL it's risky : Imagine i launch Steam in the same time that EFT ? "ALERT ALERT ! CHEATER ! BANN ! Close Windows please it's a process modifying the game !! ALERT "
deft quiver
@bold pollen you might just have to list them separately
runic bloom
Total durability points left @bold pollen
lyric lagoon
@neon kiln please go complain in off topic, you're clogging support man
ionic sorrel
I get login denied right after successfully resetting my password. Has this happened to anyone else?
gaunt socket
@lyric lagoon ah mine weirdly freezes at loading loot then jumps back
bold pollen
they are all 70/70
neon kiln
@lyric lagoon Yep i'm done sorry for the flood
I'm just a little salty actually i needed to rage a bit..
wild cargo
i have illum 2 and all the parts for shooting range and still can't craft
lyric lagoon
Like I can't name any other game. That bricks your pc like this bc the launcher doesn't do its job
sudden laurel
I have no problem with the game lol
junior osprey
so I just did gunsmith part 10, turned the gun in but I never got the "complete quest" button activated
mild osprey
@ionic sorrel check your damn email
sudden laurel
Besides the server related stuff
junior osprey
the gun I made is gone from my inventory
wild cargo
i have illum 2 and all the parts for shooting range and still can't craft
lyric lagoon
@sudden laurel thanks for the quality input man, real helpful
ionic sorrel
@mild osprey I've been checking it
flat steppe
@junior osprey re launch the game
sudden laurel
Don't speak for all of us lel
junior osprey
@lyric lagoon just fyi your pc freezing isn't what "bricking" means
@flat steppe that did it, thanks
wild cargo
Anyone wanna help?
lyric lagoon
@junior osprey ik, and the pc isn't freezing lol, the game loading up gives me a loading cursor so I can't click on anything or shutdown the game processes so my pc is essentially a paperweight after this happens until I hard restart
junior osprey
I don't care, none of that is what bricking means
you said the launcher was bricking your pc, that isn't even remotely true
lyric lagoon
Okay? Then ignore the comment
This is the support channel, not snarky unrelated comment channel lmao
junior osprey
I'm not being snarky, you're wildly exaggerating the situation you're in. I'm trying to help you not look so absurd.
golden copper
""Unable to read data from the transport connection; The connection was closed." any fix for this?
lyric lagoon
I said "essentially bricking" not literally lmfao
vivid briar
why is the game unable to go above 70fps
junior osprey
"Like I can't name any other game. That bricks your pc like this bc the launcher doesn't do its job" is precisely what you said
ionic sorrel
Right after resetting password
junior osprey
anyway whatever you want to look stupid that's on you, I'm done with you
lyric lagoon
@junior osprey so are you gonna be helpful? Or just be an ass based on semantics lmao
sudden laurel
Maybe not use a term incorrectly in a Support channel meant to solve issues
golden copper
http://prntscr.com/qx2hd0 help??
ive tried to install the game like 4 times
anyone know how i can fix this?
sudden laurel
That's a yikes.
golden copper
yea it is a yikes indeed
golden copper
ok just did that, lets hope it works
obsidian salmon
If it does not work yell at Kaminsky thats what he told me to tell you
formal dagger
obsidian salmon
mild osprey
makes angry noises
golden copper
word, appreciate the help regardless, ill check back in once it goes thru the download and let yall know if it worked
mild osprey
@obsidian salmon i can pretty much guarantee that will not work
but maybe you can suprise me
formal dagger
I disagree, but it's not consistant.
sudden laurel
The checksum error is odd. I'd usually say it's a problem with you not getting an update
But there hasn't been any updates this weekend, so I doubt that's the issue
mild osprey
usually there has been influx of these errors during updates yes
twilit scarab
why did folder of intelligence prices go from 50k to 200k?
formal dagger
Because you can run Scav Cases with them now
pulsar tide
so sometimes i get stuck in menu when i pull up my inventory while in raid. It won't let me close it
robust gyro
Can i report Players here?
mild osprey
nope
pulsar tide
the only way to get rid of it is to launch the game again, so i just default die if the bug happens with enemy's nearby. What causes this so i can stop losing my kits to the dumb bug
robust gyro
@mild osprey then where can i report Players if it is possible
mild osprey
!report
wise hullBOT
Hello @mild osprey,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
indigo ingot
Why does tarkov close all of my background apps when I launch it?
Even my sound stuff
dapper sparrow
how do i know which mags to use for guns
mild osprey
@indigo ingot i have heard about this before, but have no fix
robust gyro
Well it isnt a Cheater, it is more an unsporting behavior, invited me for a group an killed me instant at spawn
vernal kestrel
just changed servers and gameplay feels smooth AF no freezes probs what i needed to do
mild osprey
you kinda need video proof or something though report it to @mellow tundra
robust gyro
i have a screenshot with my Raid TIme xD
unkempt crane
If not, let us know regardless if it was intentional.
That's not enough for us to take action, but if you can send us a report with the name of the user we can keep a record of it.
robust gyro
hmm thats bad i havnt a video, it is okey because i am new to the game and have only the pistol but that move was shit
mild osprey
EU servers taking a hit
indigo topaz
yeah cant connect to the servers
mild osprey
Avoid trying to play for now
queen halo
Anyone get multiple kills but it shows no kills and receive no kill xp afterwards?
golden copper
@mild osprey @formal dagger @sudden laurel http://prntscr.com/qx2ujz
this is frustrating :/
unkempt crane
@fallen lotus Were you banned in game?
So, your Tarkov account is banned, correct?
hollow terrace
@queen halo yes, i got like a timed out message and i after that its like refreshed and i got it back
unkempt crane
Okay
@fallen lotus Please contact BSG support via email at support@battlestategames.com. I can't help you here since I'm just a volunteer who helps moderate the Discord.
sudden laurel
@golden copper This sounds like a connection issue to me.
unkempt crane
however.
golden copper
@sudden laurel any idea how i can fix ?
meager delta
is there a fix for it saying cannot connect to game when you died and you were leaving? it did it before and i had to do a full reinstall
unkempt crane
I should tell you that as per rule 8 of the Discord, I have to remove you from the Discord due to being banned in game. If you ever get it resolved, please reach out to me and I'll get you back in. Do you have any questions, @fallen lotus
golden copper
since cc cleaner idea didn't seem to fix it
sudden laurel
Well, check your internet first. Would recommend restarting router.
pulsar tide
so sometimes i get stuck in menu when i pull up my inventory while in raid. It won't let me close it
the only way to get rid of it is to launch the game again, so i just default die if the bug happens with enemy's nearby. What causes this so i can stop losing my kits to the dumb bug
vivid briar
Does the pay with cash at gamestop work? And if you have used it can you tell me how did it work
sudden laurel
I know it sounds stupid, but you'd be surprised how often the issue is the internet.
golden copper
ok ill give it a try
sudden laurel
๐ค
golden copper
why would u admit to making a new account after being banned lol
unkempt crane
I still have to remove you, Missery.
vivid briar
Anyone got the answer to me I know it's a stupid out of the way question
sudden laurel
@vivid briar Wym pay with cash at gamestop?
formal dagger
Your alt will also be banned, BSG tracks HWID
vivid briar
.cap 4
So I dont have a credit card but at checkout it says I can pay with cash at gamestop
unkempt crane
Sorry, but there isn't anything we can do on here. If you have questions, ask them, but I'll be removing you either now or at the top of the hour.
vivid briar
You think that works. Anyone has done it
sudden laurel
Not sure, Man. If it says it works, it works.
vivid briar
Alright cool will try it
sudden laurel
But I'm surprised Gamestop would have a hold on a game like this.
meager delta
so wait you can get banned for playing on other severs?
vivid briar
Yeah it's like you give them the money and they pay online thing they charge $5 extra for it tho
formal dagger
So ping abuse is still against TOS
sudden laurel
Wait, wym ping abuse?
formal dagger
You modified your launcher files to allow yourself to connect to servers with 150+ ping. That's against TOS.
sudden laurel
Wait
hallow swan
You do not have to modify your launch files to get that much ping
Considering I get that all the time playing on US servers
And I am US based
sudden laurel
Servers have pretty sub-par ping.
mild osprey
170+ for me if im playing on group and someone happens to be from NA, im kinda useless at that point
hallow swan
And what is the point of being able to select servers outside of country if you're just going to get banned
sudden laurel
Pretty sure in the launcher you can choose any of the servers. Gonna check that real quick
rugged tusk
Anyway I can reach 120FPS on EFT? I have an RTX 2080 Super, Ryzen 3800X but cant go past 90fps?
sudden laurel
Yeah, can confirm I can choose any of the servers; Even those in Russia or Asia
hallow swan
So using the server selection, provided by the game itself, can get you banned
sudden laurel
According to one of the discord mods, apparently.
Unless it was a misunderstanding.
He did say "You modified your launcher files to allow yourself to connect to servers with 150+ ping. That's against TOS."
More likely it's a misunderstanding.
hallow swan
Which is assuming that you don't just get 150+ping anyways
mild osprey
i have bad internet connection
hallow swan
And you can't exactly have a good conversation and dispute a ban
mild osprey
4G mobile internet XD
hallow swan
Because you get banned from game, forums, and discord
sudden laurel
Which is a little bit of bull. Prevents people who got erronously banned a chance to dispute that
hallow swan
You have the email channel, but with the support times they have right now, it's ridiculous that that is the only way to contact and get this resolved
I wanted to upgrade to EOD edition, because I've had a ton of fun playing since I bought this
But I'm scared to spend the money on it now in case I get banned for something random
pulsar tide
so sometimes i get stuck in menu when i pull up my inventory while in raid. It won't let me close it
the only way to get rid of it is to launch the game again, so i just default die if the bug happens with enemy's nearby. What causes this so i can stop losing my kits to the dumb bug
unkempt crane
Website support and email support are handled by the same team, so the response time for using one or the other is more or less the same.
sudden laurel
If the bans were random, can be proven as such, BSG would be facing lawsuits. Needless to say, I doubt that's the case. Anti-cheat systems don't ban at random.
unkempt crane
@hallow swan This isn't an autocratic dictatorship, as long as you aren't breaking rule 9 and ranting you're fine.
viral granite
I think he meant ingame bans
formal dagger
As long as you don't break TOS, you've got nothing to worry about.
unkempt crane
I'm just referring to the Honestly kinda scared I'm gonna get banned for speaking up here part.
viral granite
People who get banned ingame are breaking ToS, that could be anywhere from account sharing, real money trades or cheating.
sudden laurel
EFT uses an automated anti-cheat system, right?
viral granite
Battleye
hallow swan
Is that an accusation of rant? Because this is a discussion, not a rant. I love this game, and plan on playing it into the ground. I'm just concerned, especially with the server stability issues, that something may happen if I try to play while US servers are down
viral granite
sudden laurel
Oh. Yeah, Battleye doesn't mess up that often.
unkempt crane
No
sudden laurel
One of the biggest bang for your buck out there, if I remember. Alot of the startups use it.
unkempt crane
I'm only saying that we'll take action against you if you're ranting. You stated, Honestly kinda scared I'm gonna get banned for speaking up here, but we're not going to ban you for just talking about how the game's anticheat system works
hallow swan
Removing that post because that was rather uncalled for, my apologies
viral granite
Seriously though, you wont get banned unless your breaking ToS, if you get banned from this discord you WONT be banned in-game (people seem to think this). If you get banned in-game however and we find out, then you would get banned for Rule 8 Violation. As long as you follow the rules in-game then your all good.
pulsar tide
so sometimes i get stuck in menu when i pull up my inventory while in raid. It won't let me close it
the only way to get rid of it is to launch the game again, so i just default die if the bug happens with enemy's nearby. What causes this so i can stop losing my kits to the dumb bug
sudden laurel
On another note, I also got a bug to report. A couple times today I spawned in Reserve with a black screen. I can pull up my inventory just fine, and I can open doors if I manage to run into them. But the screen is just pure black otherwise.
formal dagger
Please report all bugs throug h the launcher.
sudden laurel
Got it.
formal dagger
and honestly, as far as bans here, as long as you're not DOXXing someone or Breaking TOS, you don't get insta-banned here.
viral granite
!support
wise hullBOT
Hello @viral granite,
If you are having any kind of issue, please report it to our support center.
For issues outside the game, related to your account, the website or the forum, you can contact :
**Escape from Tarkov support center : **
https://www.escapefromtarkov.com/support
For in game issues, bugs and other problems related, please use the report feature in your launcher as shown here :
How to report an ingame issue using your Escape from Tarkov launcher :
https://forum.escapefromtarkov.com/topic/54554-i-found-bug-what-can-i-do-instruction/
If you have any more questions, feel free to contact our <@&521631248536305664>.
Thank you!
formal dagger
We're actually pretty lenient most of the time
Only time we're really gung ho is when servers go down and people start spamming basically any chat channel they can get their hands on.
Then mutes. Mutes for everyone.
sudden laurel
Yeah, you guys seem pretty chill. Kind of sucks that people just love to shoot the blame whenever the servers go down.
viral granite
Only recently got automod sorted aswell so it takes some of the stress off of us.
formal dagger
I โค๏ธ Automod
obsidian salmon
kam okay mod
formal dagger
Sometimes some of us seem a little stiff, but that's mostly us trying to keep professional since that's what our bosses boss wants us to do.
hallow swan
And that's a difficult line to walk. I work helpdesk irl, and it can be difficult to find the line to relate to a user/customer, but still be professional
formal dagger
Yuuuup.
sudden laurel
I work in retail, so also can relate.
formal dagger
I'm a retail manager IRL too, so this is nothing new to me.
glass thorn
new here, anyone wanna show me the ropes?
hallow swan
sudden laurel
I can help you @glass thorn
formal dagger
also @glass thorn
https://www.escapefromtarkov.com/sherpa/user_request?sherp_uid=697184
deft quiver
@glass thorn don't die
formal dagger
Go here and request him for assisstance.
We'll be able to help you once this raid is over.
deft quiver
Go on labs ๐
glass thorn
thanks:)
hallow swan
That link gives a 403 error @formal dagger
formal dagger
You have to be logged into your profile.
glass thorn
sent a request:)
sudden laurel
Oh, is there a plan to add a refresh to the shops? It's been annoying to see clips or scopes[or parts in general] be in there only for it to appear "Out of stock" when I try to buy. And because it doesn't refresh, I never know if they actually go back in stock or not
formal dagger
They refresh every hour or two automatically.
sudden laurel
F
formal dagger
@glass thorn
Hop into chit chat 2 when you're ready, just @ me and I'll drag you up.
glass thorn
@formal dagger in chit chat 2
pulsar tide
so sometimes i get stuck in menu when i pull up my inventory while in raid. It won't let me close it
the only way to get rid of it is to launch the game again, so i just default die if the bug happens with enemy's nearby. What causes this so i can stop losing my kits to the dumb bug
halcyon frigate
Hello guys, I'm having blue screen memory_leak problem with the game. I have 16gb ram 8x2 2666hz. Any help? thx
Happened 3 times in a row in Woods map
limpid geode
LFG Factory #4 this guy wont leave, NOTAFORTNITEPLAYER69
#5168
Everyone is asking him to leave, please help?
mild osprey
@pulsar tide i seeen you last message, unfortunally got no fix
@halcyon frigate download who crashed it will tell you what part failed, then get back to me /chat with results
west nova
I just upgraded my game and on my profile it says standard edition still
mild osprey
@west nova 2 options here, either wait for like an hour and see if it comes up OR you gotta email to support about it
west nova
does it usually take that long
mild osprey
i would totally wait though because it IS slow as hell
if you want i can find you a reddit thread about it?
west nova
yes pls
errant bobcat
does Bull***t still require you not to kill skav's?
viral granite
yes
pastel storm
how long does it take for them to reply to an email its been 20 days
mild osprey
west nova
also does upgrading reset my stash and my all my progress?
mild osprey
Nope, do not reset your account
mild osprey
go ahead, did you download who crashed
oh its safe, just make sure to get x64 bit version
halcyon frigate
ok, got it
slender vapor
k
vivid briar
I was just in an extract, and it would count down to zero - then nothing
gilded jay
Me too, extract countdown then nothing
vivid briar
wtf
gilded jay
BS lost 700k over nothing
vivid briar
then i timed out from raid
arctic sable
damn never had that happen or seen
night bison
Strike industries keymod 6 inch guide
Vltor CASV keymod 6 inch guide
would be nice if this items got more then 100 unit sold before they are out of stock.
ionic sorrel
When can I expect a response for a request opened on January 20th?
hushed belfry
fucking servers down again
errant moon
So what's up with these bans that happened earlier today? Has anyone heard anything yet?
mild osprey
yes, basically loads of people got banned because servers lagged and battleeye can see lag as hacking @errant moon only thing you can do is email to support support@battlestategames.com
with real email
formal dagger
Please don't spread information like that without confirmation, Fyre.
heady rover
@obsidian barn mine did that yesterday, but after I moved EFTLive to another hard drive. I reinstalled and don't get that anymore
green ibex
https://gyazo.com/4ec489ac2bc156b407fa1f4ad853335f i cant reconnect
mild osprey
servers down
ancient inlet
I just extracted successfully after 3 disconnects mid raid
green ibex
pestily is playing on eu servers
hes in europe playing europe servers so yet again doesnt make sense
mild osprey
lucky then
@obsidian barn we cannot help you with that in here, none of us have access to things
green ibex
ur not making sense @mild osprey
mild osprey
@green ibex im sorry, trying to be specific here while helping others
so basically if i que to London server and german server goes down it will not affect me
proper ruin
I keep getting a fail to connect ot game, then my menu bugs out hard
errant moon
Think BSG will do anything to address wrongful bans? If not they're literally stealing people's money
green ibex
same @proper ruin
green ibex
@mild osprey u talk like u know everything but u dont mate
viral granite
Never heard of bsg "wrongfully banning". Usually people making up stories
obsidian salmon
Well Tarkov bans are manually reviewed by BSG employees after BE and their own inhouse AC pings a user for some reason that is against ToS
mild osprey
@green ibex im not a god yet, but i know a lot how things work
in any case, several reports of people getting DC from EU servers just tell me, eu is having issues
velvet otter
hey i cant buy car meds from therapist only trade and instead can trade salwea kits for 1 paid
green ibex
i cant reconnect to any other servers either so plss stop being a person that knows everything @mild osprey
errant moon
If you get banned, and they do not provide a reason why you are banned and deny you access to any sort of help whether it's discord, Reddit or their official forums, that's not how this should work it's just disgusting. It must be because of a ping issue where I invited someone from EU to play on US while all of these server issues are happening that it triggered BE as ping abuse. There is no other explanation
viral granite
You got banned? @errant moon
mild osprey
@green ibex just telling you what i know based on other people reports
green ibex
u dont know shit so stop acting like u are
viral granite
Stop
obsidian salmon
kids
ionic sorrel
Ticket open 13 days without a response, can't even login due to it saying my password is wrong after resetting it
206 error
errant moon
A friend of mine who got banned off of all contact for asking what happened
green ibex
im back in
mild osprey
ionic sorrel
Thanks man
Says error is resolved on the thread but still running into it. I stopped playing for a year + and moved states, not sure if my account somehow got locked. But it allows me to change my password via email
Changed password just doesn't work
mild osprey
you fine @ionic sorrel seems like internet issues i would say.
ionic sorrel
No issues with internet
mild osprey
i got no idea why the login issues then
ionic sorrel
It's very odd
And anytime I try to login and get rejected, I get locked out for an hour
mild osprey
that is weird as hell... i hope support comes around fast for you man, its like game thinks you are still logged in somewhere else?
queen halo
I saw something about an account being locked to the region its purchased in? Is this true? How does this work for military members stationed overseas? If I were to buy in japan and then come back to the states I cant play anymore?
ionic sorrel
Perhaps, me too haha, just want to play. I have paypal stub and all that, and my email still receives the reset links etc. Very odd
mild osprey
@queen halo pay extra 10โฌ for EU edition, you can play anywhere
queen halo
Interesting
errant moon
Are there any steps this person can take to go about disputing the ban? Theyve been banned from all EFT social media and says their ticket gets closed after 15 minutes and locked from forums. what can be done
ionic sorrel
Now I'm locked out for 24h ๐ฆ
queen halo
@mild osprey How do I get the EU version? Is there a different purchase location or something?
mild osprey
oh its literally in their website, log in and look for purchase options
queen halo
okay ill check thanks
pastel storm
anyone know if they actually respond to tickets still my ticket has been open for 20 days now
ive responded to it twice maybe to get their attention on the 10th day
obsidian salmon
Someone yoinked ur insured things when u died
errant moon
@pastel storm you're on your own
gusty moon
oh
trim geyser
no
gusty moon
no?
mild osprey
prapor scammed you hahah
gusty moon
oh really?
mild osprey
it happens there is some minimal chance for it
worldly turtle
Hi all, i noticed money in my wallet randomly disappears. What would cause that?
gusty moon
is it a lower chance with more expensive insurers?
worldly turtle
left in my Gamma container
mild osprey
@gusty moon no idea, i only use the inexpensive prapor
novel bison
looking for group labs join we need 1 to 2 more people lfg labs#4
gusty moon
@novel bison not in the #community-support
ancient inlet
@worldly turtle You need a stack of cash in your main stash otherwise insurance will take it from your gamma container
gusty moon
that and items you offer on the market
worldly turtle
@ancient inlet ah yes, it was probably insurance
candid zenith
ah im glad more and more people are getting 206 error
because ive been stuck here for a week not being able to interact with my account -_-
glad its going to get more attention and get fixed soon
mild osprey
just saying i would probably re-install every internet driver in my pc and connect that internet cable straight to my computer
mild osprey
how about another internet?, its weird error for sure
candid zenith
all my support tickets get closed within 5mins (sent 3), no emails are being sent to my email, i have dissapeared from peoples friendslists ingame.
the pc i tried logging in from was in a different house
no bsg emails are being sent is what i meant
vestal moth
when i try to run the game it crashes plz help i have one monitor when it crashes my mouse turns into a spinning wheel of death so i can not force quit the game
dm if you know how to help
mild osprey
download whocrashed program
it will tell you what to look for so we can go from there
@vestal moth
dire karma
wow just extracted from factory and im apparently still in the raid so i lost my character good shit battlestate good shit just lost 200000k just in my gear not counting the kitted adar and mp7 plus the lion awesome
icy heath
@vivid briar Don't post witchhunting
errant moon
So if you get a hardware ban that's it right, you're done basically forever. He has no way of getting in contact and his tickets are closed with the same you've been banned message
vivid briar
ha okay , but can you guys do something about it ? you just let it happen ?
icy heath
You can message mod-mail if needed, otherwise I forwarded it to the other moderators. I am working and cannot be in voice chats at the moment.
If you have an issue in the future, contact modmail is the most effective way to get ahold of one of us.
vivid briar
okay but there is no replies so fart
icy heath
This server has 100,000 users, we cannot instantly reply to every request.
We get to them as quick as we can in the order they were received.
spark dome
is the game server down currently?
vivid briar
ok better do something about it
vivid briar
ha okay so good guys get warming bad guys get away , really tarkov
calm scaffold
how do I get my scav loot if it shows a blank inventory?
aka lost the stuff I picked up inraid
266 profile in match error
any time I reconnect it boots me back to the reconnect screen
alright just confirmed leave, lost everything from raid
open yarrow
How are NA servers doing today?
calm scaffold
pretty shit
open yarrow
Dang, I always hope for the best LOL
calm scaffold
lol servers can't handle the influx of players
mild osprey
just was going to say EU is not doing any better for most people
calm scaffold
open yarrow
Totally fair, I recommend PMC on reserve and scav on interchange, always get into a match within at most 5 mins
Everything else seems to be 10+
calm scaffold
I actually can't get into the game now
mild osprey
give it time, take coffee break
ebon tundra
Got killed in a game, but it went to reconnect screen as if I was disconnected. I hit confirm leave, and then went into an infinite load.
Exited out the game, restarted and it gave me this. Hit OK, and get an infinite load.
Tried clearing cache and verifying integrity of game files, and it still pops up with this dialogue and then goes into an infinite load after I hit OK
open yarrow
Yeah sometimes the authentication server dies, it comes back within 5 or so minutes tho
That's what error 203 or invalid player ID are
calm scaffold
aaaaand now it's showing the white light of nikita's flashlight looking at the servers
ebon tundra
It's been like 15-20 minutes now
mild osprey
try connecting to another server
ebon tundra
I did, unchecked california, tried seattle and same thing
mild osprey
F
ebon tundra
oof and now it magically fixed
mild osprey
21 minutes then
ebon tundra
lol
zealous lava
I play only shoreline and get in within a few mins everyday
potent torrent
good game
digital ridge
anyone know how to get my insured items back?
i got them and then it said it was "invalid" causing them to be destroyed from my inventory
zealous lava
Probably submit a ticket and wait a few weeks
open yarrow
Is there a fix for the market bug? I also have 1 slot axed by it
mild osprey
i developed new way to fix "zip error" bug or "game is in use in another process" bug just gotta see if its working for someone else too. basically you need another internet maybe from mobile hotspot
this should allow you to download files like you normally would from launcher
just switch back to normal internet and done
it takes ton of time, but worth it.
like there is already a fix for it in forums, but it just wont work for some folks. so this is one way to fix it maybe .
pulsar tide
@mild osprey thanks for the reply- i appreciate it
sucks that there's no solution at the moment but i'm glad knowing
pulsar tide
all good man
vivid briar
I am sure this has been posted before. But I just got the Beta. When trying to install the launcher, I keep running into "Critical Launcher Update" and it forces me to exit the install or restart. I am stuck in this loop. Any help would be appreciated.
mild osprey
@vivid briar i would appreciate if you would try my another internet tactic since you need launcher files and you cant install them..
@vivid briar any chance you have access to phone internet for while?
vivid briar
I am on my desktop, hard wired internet access
mild osprey
i know, however you kinda still need another internet
it wont be enough to just switch over to wireless with same internet
blazing dew
Every time I play with friends roughly 15 minutes into a raid I lose connection. Never happens on solo
mild osprey
@vivid briar what is your ping?
blazing dew
~70
mild osprey
should be more then enough
blazing dew
Yea, literally no clue why it only happens when Iโm teamed up
Itโs really discouraging
mild osprey
i would try to open up ports from modem
latent stream
anyone else get error messages when receiving insured items from prapor, moving them to stash, then getting an error saying something like "error moving", get kicked to main page, and when I got back to receive the items again theyre gone?
mild osprey
need port 80 and 443 open, also turn off windows firewall @blazing dew
@latent stream you could try this https://www.reddit.com/r/EscapefromTarkov/comments/9m5ej2/how_to_fix_and_reproduce_item_moving_error_228/
blazing dew
Thanks, Iโll see if it helps
vivid briar
Where do I get the game files....?
mild osprey
from EFT website you have to RE-install whole launcher @vivid briar
naive pulsar
FIX YOUR TRASH ASS SERVERS. FFS, i was alright with it happening the first 20 times, but now its a fucking every day occurrence! Just got out with a shit ton of kit only to have it fuck me over, again.
mild osprey
Also @latent stream the problem is caused by single bugged slot in your stash, only way to fix this so far has been manual wipe/reset.
one of reasons why i wont stash items inside each other ever
golden copper
ok guys i am back yet again seeking help for downloading my game !
ive gotten both of these errors
mild osprey
did the network thingy not work?
golden copper
negative
none of the help i got from anyone has worked
i literally factory reset my pc and still doesnt work
mild osprey
well, this is the thing i was talking about earlier though, hopefully mods can help you here
pm discord moderators
you can find them on channel list
gritty scaffold
3/4 of my offers in the flea market are locked. this only seems to happen with weapons and weapon attachments
golden copper
yea i just pm'd 1 guy hope he can help
mild osprey
only way to fix it is to get files downloaded but you can't
golden copper
this is so frustrating seems like i've lost my $45 at this point
vivid briar
Pretty ridiculous that the game devs don't even tell you how to install this game.
@golden copper same
mild osprey
i feel bad but game tos is literally tying me up
unless your local library happens to be extremely allowing you can maybe try that without getting tos violation.... download game there and move it with usb stick
proper arrow
Hello, i've been intrested in this game for a really long time but i live in iraq, erbil i am unable to purchase this game via the provided payment methods. The only way i could pay for it is via steam credit or google play cards, is there any wayanyone could sell me the game via one of those two options?
golden copper
its just annoying how nobody has a reliable fix for the problem
regal egret
hey i have a very important question, is it possible to bind a aggressive mumble to a key (one that isnt listed in the y menu) example; i would like to bind "drop your weapons and give up" with usec 3 but its not in the taunt menu so id have to be shot or shot and and press f1 and hopefully itll say that first but it normally doesn't
golden copper
will they refund my money if i cant get it to work?
feral meteor
anyone having issues getting into a game?
vivid briar
@golden copper who knows, judging by game devs lately, probably not
golden copper
this is ridiculous, ill just file a claim with my bank if neccesary
regal egret
chargeback timmee
vivid briar
Stuck in this loop. Anything?
regal egret
youll prob get hwid banned etc and never be able to play the game again but go ahead
restart pc
feral meteor
is anyone getting extremely long queues?
maiden lantern
yes
pseudo cairn
My queues are fine. Usually under four minutes on US servers. My problem is I keep loading into interchange servers, midmap, with less than 5 minutes on the clock
It's been like the past 5 scav runs
vivid briar
I keep getting stuck in awaiting session start and I need to close my game and restart it