Not limited to tech issues.
#community-support
teal rose
obsidian salmon
How is asking to become a Sherpa a support issue
opal void
@teal rose this is what im getting now
teal rose
Oh you are talking about that.
compact matrix
Is it supposed to be stuck at everything zero?
opal void
No this is just what im getting now i got it before but got passed it now its doing it again
vivid briar
i cant find it halp
obsidian salmon
@languid cipher https://www.escapefromtarkov.com/sherpa/request
There’s the link to apply to become one if you are so inclined. Granted that was only your 9th message in the server so I don’t believe much will happen but who knows.
teal rose
@opal void You installed the launcher in the wrong folder.
rare shadow
even if you apply tho there is a small chance of you hearing back tho right?
cause I applyed right when it came out and still havent heard back 😛
compact matrix
oopd
teal rose
@compact matrix try to restart your launcher.
vivid briar
HALP PLS
obsidian salmon
also vir 
teal rose
But not as an admin this time.
teal rose
@vivid briar Are you sure you are in the right place?
compact matrix
nothing happening
teal rose
@opal void Open the BsgLauncher file and go to your launcher settings.
And check the temp directory.
vivid briar
its lkke not there
compact matrix
same thing is happening
teal rose
@compact matrix Try to restart your PC and router.
opal void
So open launcher and go to settings from the files is what ur saying or outside of the launcher
teal rose
Open the launcher from the folder in your last image.
opal void
Ok
compact matrix
is it i fine it if installs into the Battlestate games file?
teal rose
And check this path.
compact matrix
says the EFT one is not empty even though nothing is there
teal rose
Make sure it says C:\Program Files\BsgLauncher\Temp
opal void
It does
teal rose
@compact matrix just delete it and create a new one.
@opal void try to install it again then from the launcher you just opened.
opal void
Still route it to eft i made?
teal rose
Yeah.
compact matrix
my gosh, did nothing again
opal void
Ok its redownloading even though i just downloaded it for the most part so is it working now lol
teal rose
While it is downloading, open your file explorer again and go to C:
Just delete the Battlestate Games folder if it is there.
compact matrix
me?
teal rose
Tab
opal void
Its saying i cant because its in use
vestal moth
why are the servers so slow right now
teal rose
compact matrix
at least it would download before, but now it won't do anything
teal rose
Just try to let the download finish then.
@compact matrix double-check your temp path as well.
compact matrix
??
opal void
Ok if Im back where i was what would be your suggestion
teal rose
In your launcher settings.
compact matrix
yeah
stark bramble
feel like im being retarded but i preordered the base game and i cant see any link to download anything?
compact matrix
temp path is D:\GAMES\BsgLauncher\Temp
stark bramble
says on my profile that its preordered, but also says i havent preoredered it, and gives me the option to preorder
teal rose
@stark bramble It can take a while, just be patient. It will appear on your profile on the website.
stark bramble
ok, cheers
teal rose
Change the temp path to the temp folder in your launcher installation folder then.
And delete the BsgLauncher folder on your D drive.
compact matrix
won't let me change it
teal rose
Does it say anything?
compact matrix
no just brings up a red circle
teal rose
Run this again then.
Or execute this command in a command prompt:
rmdir /s /q "C:\Users\%USERNAME%\AppData\Roaming\Battlestate Games"
Make sure to close your launcher before that.
compact matrix
cant find the file
teal rose
Does it still show the wrong temp path in the launcher settings?
compact matrix
😫
teal rose
Try to change the temp path again.
compact matrix
allows me
teal rose
Change it to the correct temp folder in your launcher installation folder.
compact matrix
and that would be?
teal rose
Should be C:\Program Files\BsgLauncher\Temp
compact matrix
I deleted that
cause it isn't there
its outside of the program files folder
still in C: though
teal rose
The launcher installed itself in C:\Battlestate Games\ instead?
compact matrix
yeah
eternal slate
vvitney#2240
teal rose
Where does it say that?
teal rose
Time to reinstall the launcher again, I guess.
compact matrix
opal void
This shits fuckdd
teal rose
No.
compact matrix
😫 🔫
teal rose
I mean, you can try to install the game and maybe it works, but that it is installed in C:\Battlestate Games\ can cause the error you had at first.
compact matrix
lemme see what happens
teal rose
The "downloaded file checksum doesn't match" and "file is being used by another process" errors.
teal rose
Go into your control panel > programs and features.
Uninstall all EFT related stuff (Battlestate Games Launcher, Escape from Tarkov etc.)
compact matrix
done
teal rose
Go into Program Files and create the folders "BsgLauncher" and "EFT".
If they are already there, just delete and recreate them.
compact matrix
done
teal rose
Run this script.
compact matrix
windows protected me
teal rose
Make sure windows doesn't protect you then.
compact matrix
well it won't let me run it now
teal rose
Or go into your file explorer and paste this into the bar at the top:
C:\Users\%USERNAME%\AppData\Roaming
teal rose
Just go there anyway.
To double-check.
If there is a Battlestate Games folder, delete it.
compact matrix
not one
teal rose
Good.
Now to be on the safe side, redownload the launcher setup .exe and delete the old one.
compact matrix
doing that now
torn lion
Anyone have an idea when they are gonna fix the servers atleast to make them manageable. I literally can’t even play the game because I crash as soon as I get in
compact matrix
now what
teal rose
@torn lion #eft-announcements
compact matrix
C:\Battlestate Games\BsgLauncher no?
teal rose
Remove the last BsgLauncher manually.
compact matrix
teal rose
YES
torn lion
Virax that really doesn’t say much. I’m kind of annnoyed that I payed 35$ for the game and I’ve been able to play 4 games total.
teal rose
Yes.
teal rose
@torn lion I'm afraid I don't have more information either. A lot of new players just found their way into EFT and the servers just couldn't handle it. The devs are trying to fix it as soon as possible.
torn lion
I’ve now lost 4 inventories of crap because I join a raid and freeze.
compact matrix
alright, at the install screen
teal rose
Go to the launcher settings first and double-check the temp path.
compact matrix
C:\Program Files\BsgLauncher\Temp
teal rose
Now check the start menu shortcut to make sure everything is fine there as well.
opal void
Im still getting the same message with the new file what in the fuck could it be getting used by i dont fuckin understand
compact matrix
where is that located
teal rose
Just close the launcher and restart it via the shortcut in the windows menu.
That should do.
@opal void probably the same issue as Mistah. Something went wrong during the installation and it has been installed in the wrong folder again.
I will get back to you once I am done with Mistah.
swift olive
Yeah I'm having issues with downloadin too. It wants to download into my C: drive, and I'm trying to change it to my D: drive since it has enough space but every time it says it can't move to the folder
compact matrix
🙂
swift olive
Says user action required
torn lion
Glink
swift olive
Mhm
teal rose
Welcome to the club, @swift olive. You came to the right place. I will get back to you once I am done with Mistah.
torn lion
You need to drop the battle gate folder into your d drive and then install the launcher/game into that folder
It should let you do it then
Battlestate* sorry
teal rose
@compact matrix Did it launch fine and is the temp path still correct?
compact matrix
We all need to thank @teal rose For helping us all out, you've really been helping me for maybe 3-4 hours at this point.
temp path is correct
swift olive
Okay. Also heads up I'm not good with the files stuff and wahtnot so I'm not sure how, but I'll wait until you're done Virazy or BG if you wanna help me in the support channel I'd appreciate it
compact matrix
when I launched it all was good
teal rose
Good.
compact matrix
Alright
teal rose
Click "install" then and change the installation path to the EFT folder in Program Files.
torn lion
Send me a friend chat and share your screen I’ll help ya
opal void
Could there be something else im not deleting like this doesnt make any sense i did every last thing you said
teal rose
We will just try again @opal void.
We can start as soon as Mistah says it downloads/installs fine.
sweet iron
Hello! I am an early EOD boy and I am having trouble receiving holiday gifts and twitch drops. How can I correct this issue?
compact matrix
what it is saying rn
teal rose
Let it sit there and check if the Battlestate Games folder on your C drive is back again.
compact matrix
Doesn't appear to be
compact matrix
yep
teal rose
Try to pause/resume.
compact matrix
Says it is paused, just resumed it
opal void
Could winzip be causing my problem?
teal rose
Nah.
opal void
Ight
teal rose
It's just the default installation folder.
compact matrix
Someone kill me if this doesn't work
compact matrix
still at zero... 🥴
wet raptor
Just got home from work booted up the game and got this error
teal rose
@compact matrix Try to run it as an admin.
faint lynx
Does anyone else have an Issue when launching? Im getting the blue circle. and i cant click anything
rocky rune
Are auto clickers a ban?
obsidian salmon
Eh that’s iffy
teal rose
Just wait then.
Could just be a server issues then.
I mean, they are overloaded for days now at this point.
compact matrix
they should pay you for the amount of time you just spent helping me
opal void
Save it to c:\program files\BSGLauncher . correct
frigid roost
i have been in a problem for some days right now. I can join any map in offline mode, and i can play woods and factory without a problem in online mode, but when i try to join customs or other maps online, the game takes a very long time to join the map, and when it does, i get server connection lost. No one could help me yet, anyone here may know how to solve this?
faint lynx
Does anyone else have an Issue when launching? Im getting the blue circle. and i cant click anything
teal rose
@faint lynx try to do an integrity check using the launcher and delete the local.ini file in Documents > Escape from Tarkov
faint lynx
@teal rose Ill give it a try.
teal rose
@wet raptor I'm afraid you need to reinstall the game then.
wet raptor
thanks for the response
i tried to uninstall throgh the control panel and ig et another error preventing me from uninstalling the game
on windows 10
compact matrix
@teal rose I'll go for a bit, and it if it hasn't done a thing, I'll tell ya.
teal rose
Alright.
wet raptor
"unexpected character encountered while parsing value path line 0 position 0" is the error when attempting an uninstall
opal void
So i just save it like last time to that other file which i deleted and now have re made thats what i do correct
Save it to c:\program files\BSGLauncher . correct
boreal elk
Is slow map loading a common issue at the moment or just me, 90% of the time my buds load in before me.
opal void
Thats what i made it save to
teal rose
@opal void @wet raptor I will guide you both through a proper launcher reinstallation together if you don't mind.
opal void
Sure
teal rose
Anyone else wanna join the party?
wet raptor
im here
teal rose
@wet raptor you tried to uninstall it via the control panel, right?
wet raptor
yes
teal rose
Alright.
wet raptor
i get another error that closes down the uninstall prompt
obsidian salmon
What kind of party?
teal rose
Tarkov launcher reinstallation party.
obsidian salmon
Oh I was hoping for a sexy party
teal rose
It is if you like the file explorer.
scenic ridge
anyone having issues getting matches? Had an 8+ min wait twice in a row
teal rose
Open your file explorer and navigate to This PC (C:)
@scenic ridge try to select different servers in the launcher and try different maps/times.
faint lynx
@teal rose I cannot find a local.ini file
teal rose
Are you both in the file explorer?
opal void
Yea
rare walrus
i have something
wet raptor
yes i have the explorer open
teal rose
@faint lynx Just try to launch the game then.
rare walrus
i bought the game and i havent gotten anything
teal rose
@opal void @wet raptor Go to "This PC" > "C:"
opal void
K
teal rose
@rare walrus just be patient, it can take a bit. A download button will appear on your profile on the website 
.
rare walrus
no like i bought the game it said it was declined and i got charged and idk if its a glitch
teal rose
Contact support@battlestategames.com then.
@opal void @wet raptor Delete the Battlestate Games folder if you have it.
@wet raptor did you install the launcher and game in the default locations the first time?
rare walrus
whaat
wet raptor
yeah i did
rare walrus
ok
opal void
Its gone
wet raptor
battlestate folders deleted
rare walrus
i contacted the support and i haven't gotten anything
rare walrus
i been waiting for a one month
teal rose
That's weird. Try to contact them again then.
rare walrus
i did
teal rose
@wet raptor @opal void Go into Program Files and in there create the folders EFT and BsgLauncher. If you already have them, just delete and recreate them.
rare walrus
like i bought the game a second time now and if it doesn't idk but like its kinda annoying
opal void
Done
wet raptor
same
teal rose
Run this script once.
rare walrus
oop
opal void
I didnt install it yet im just at the screen to do so
teal rose
Nah close the installer.
opal void
Launcher is not installed yet
rare walrus
how long does it take for the install thing to pop up
opal void
It was on the tarkov official does it have to not be on that when i run it or something
teal rose
I think people had to wait around 30 minutes on average today.
rare walrus
ok
teal rose
@opal void just close it and wait for @wet raptor to catch up. We need to do other things before that as well.
rare walrus
whats the longest it takes
opal void
Ok
rare walrus
ok
wet raptor
I ran it but nothing happened? not sure if i did it correctly
teal rose
If a window just popped up for a split second you are good.
wet raptor
okay yeah
rare walrus
i am just a little mad because i have been waiting for so long
teal rose
That's all good.
@wet raptor @opal void Now open your control panel and go to programs and features.
wet raptor
ok
teal rose
Just try to uninstall Escape from Tarkov and Battlestate Games Launcher.
It should give you an error that it couldn't find the uninstaller and asks you to remove the entry.
Just hit yes or whatever it says.
wet raptor
yea im getting that prompt
opal void
both are gone for me
torn lion
Virazy I helped out glink btw
smoky heart
Heyo, I just bought the game like 15 minutes ago but I stil haven't been given any way to download the game. I was emailed a receipt, my account says I have one transaction, but under "Preordered" it says, "nothing"
torn lion
Virazy what are these guys having issues with?
smoky heart
Does it usually take this long?
teal rose
I'm already on it @torn lion.
torn lion
Just thought maybe I could assist if needed
teal rose
@smoky heart Yes, it can take a bit. Just be patient. A download button will appear on your profile on the website .
frigid roost
i have been in a problem for some days right now. I can join any map in offline mode, and i can play woods and factory without a problem in online mode, but when i try to join customs or other maps, the game takes a very long time to join the map, and when it does, i get server connection lost. No one could help me yet, anyone here may know how to solve this?
smoky heart
@teal rose Alright, I'll wait some more. Thanks
opal void
Ok im ready
teal rose
@frigid roost I will get back to you once I helped the other two people in here.
frigid roost
okok
wet raptor
my fucking roommate didnt pay the internet bill
justhelp the other guy im not gonna be able to continue
teal rose
@wet raptor Sad to hear that. If you continue with the installation one day, make sure to install the game and launcher in the folders you created in Program Files earlier.
@opal void open the installer and proceed to the installation path screen.
opal void
Ok so mine when i searched for it then selected the file now says C:\program files\BSGLauncher\bsglauncher
teal rose
@opal void Remove the second \bsglauncher manually.
opal void
Got it
teal rose
Please send me a screenshot of the installer before you continue.
Just to double-check.
opal void
Then when i clicked it it said it already exist do i want to install on that anyway image is coming
teal rose
Hit yes.
opal void
I can make the shortcut though right? To my desktop
teal rose
Sure.
opal void
Ok its finished
teal rose
Open the launcher and go to the launcher settings.
opal void
Ok im in
teal rose
What's the temp directory?
opal void
C:\Battlestate Games\BsgLauncher\Temp
teal rose
Close the launcher.
compact matrix
@teal rose nothing has happened
opal void
Ok i did
teal rose
Open your file browser.
opal void
Ok
teal rose
Go to This PC
opal void
Ok
vivid briar
I just bought a gift version of the game for my friend. Where do I go to recieve the code for my friend?
teal rose
@opal void Is the Battlestate Games folder there again?
opal void
No
teal rose
Run this script again.
opal void
Ok did it
raw topaz
anyone else stuck on matching?
teal rose
@opal void Run the launcher again.
teal rose
Check the temp path again.
compact matrix
Yeah the download has done nothing
opal void
Same as before
compact matrix
@raw topaz I think the servers are completely toasted
raw topaz
@compact matrix gg
zealous kiln
sooo i bought a gift for someone and the purchase went through now im wondering how to give said copy to them
rare shadow
The servers are on fire with all the new players coming in. Its gonna take a bit to get it all settled
raw topaz
Now i cant even restart the game
vivid briar
anyone getting the "the application was unable to start correctly" error? is this related to server issues? i can't fix the error
raw topaz
stuck on the first loading screen
torn lion
Games screwed haha
raw topaz
servers are burning right now
split raptor
halp i lost all my loot as a scav due to the authorization error
raw topaz
ouch
compact matrix
yeah just on fire
digital sequoia
help?
teal rose
@opal void try to change it manually.
raw topaz
@digital sequoia i think the servers are gone
compact matrix
I can't even download the game rn Boyster that is how bad it is
digital sequoia
they definitely are lmao
opal void
Change it to what
vivid briar
teal rose
To C:\Program Files\BSGLauncher\Temp
vivid briar
teal rose
@vivid briar run this script.
opal void
So the one i made ok its set
teal rose
Can you send a screenshot of the launcher settings page to double-check?
opal void
Its otw
digital sequoia
yup, i think the servers are shut down to fix it
kindred narwhal
teal rose
Just be patient.
opal void
digital sequoia
mind go looking eft-chat, maybe slow mode?
teal rose
@opal void Restart the launcher and check again to make sure.
raw topaz
i think the servers are up again
vivid briar
@teal rose thank you. ran script and now this. rebooting
teal rose
That's a server issue iirc.
faint briar
Oh no did the servers literally just go down?
raw topaz
it might have been fixed
teal rose
So you just need to be patient and wait for the servers to recover.
rose chasm
i need someoe to help me with files and stuff for this ggame
faint briar
Came here to ask I just extracted from interchange with 2 graphics cards made it out and put everything into the stash but as it was going from the stash to the main menu im stuck in loading
Should I just restart and will the stuff be there or am i just kinda screwed
raw topaz
its probably fine
kindred narwhal
yeah they are working on it
opal void
It will load just restart
tame swallow
the servers are overloaded poggs
kindred narwhal
servers are getting overloaded
raw topaz
was it pmc or scav gensei?
mighty hull
when these servers gonna be up tho
faint briar
scav run
raw topaz
hhhh
kindred narwhal
they are working on it
teal rose
@opal void click the "install" button then.
faint briar
Lost all my stuff on a scav auth error earlier so not trying to do that again
opal void
Computer just spazzed and said this
teal rose
@opal void Restart your PC.
low sequoia
Guys, have some patience. There are thousands of new players and the latest server upgrade is still being pushed to the max. Game seems to be up for me.
quartz ember
Bought the standard edition, and I can't find the link to download the launcher. Have waited 30 plus minutes. Is this normal? Is there a waitlist?
teal rose
Looks like it is an antivirus. If the issue is still there after a PC restart, uninstall or disable the antivirus.
raw topaz
@quartz ember it takes a while if there are too many orders, did you check your email, do you have the receipt
teal rose
No.
quartz ember
@raw topaz yes. I have the reciept
raw topaz
@quartz ember i think an email will come that will get you to the website->profile and there will be an install launcher button there
but yeah if too many orders it takes a bit
compact matrix
still nothing for my download
quartz ember
Ok. If i don't have it by midnight though, something went wrong on their end
teal rose
@opal void Good, hit the install button.
raw topaz
when i bought it in black friday it took two hours to get that email
opal void
Ok
quartz ember
can somebody just send me the exe for the launcher xD
opal void
Changing this path to right
quartz ember
please just dm me
lapis condor
so do we wait to connect back into our raid?? or nah
teal rose
Just close your games and wait for an announcement in #eft-announcements.
faint briar
My gear was safe
teal rose
@opal void Change the path to the EFT folder you created in Program Files.
Send a screenshot before continuing please.
opal void
tame swallow
I got in boys Poggs
quartz ember
@compact matrix how long have you waited
teal rose
@opal void Alright, continue.
opal void
Ok the location was correct in details before i pressed continue so hopefully it workes
compact matrix
Over an hour @quartz ember for the download to start
quartz ember
is eft mod team really busy or something
opal void
@teal rose well ill update you when it gets to where ive been getting to see if it works
teal rose
@quartz ember I'm afraid that's not allowed. Why can't you download it from the website?
quartz ember
It says its a transaction. It came out of my **** bank account, but its not on my profile.
teal rose
It can take a while.
Just be patient.
People had to wait around half an hour on average today.
quartz ember
damn this team is buggin rn
raw topaz
@quartz ember as long you have the receipt you are fine, just wait a bit
teal rose
@compact matrix Please check your network and os for issues. Restart everything, disable your firewall and antivirus or even try SFC /Scannow in an admin command prompt.
near perch
hey ViRazy its me again just wanted you to know its still not installing
teal rose
Stuck at 0/0?
near perch
checksum error
teal rose
@near perch Just try again.
compact matrix
@teal rose did the SFC /Scannow, says it fixed corrupt files
near perch
i tried it twice lol
modern shale
Holy shit my game is finally installed
pseudo saffron
im having a really annoying issue.
ive been trying to login to my account on the website, but every time i need the activation code. i have been receiving the email b4 but not since October.
i have checked spam and all that.. no email.. anyone having the same issue?? :s
note i can login but just not getting the code to access the site
obsidian salmon
Lemme guess you have Hotmail or yahoo
pseudo saffron
gmail
pseudo saffron
thats what i mean... it really sucks cause i cant get my christmass gift or connect to twitch
teal rose
Try to create a filter rule that says something like "always mark as important" and "never send to trash/spam" for no-reply@escapefromtarkov.com
pseudo saffron
trust me man... there is nothing
i have filtered and checked everything 10-20 times
i made a ticket but thats like 3 weeks ago...
if anyone knows anything please send me a msg 🙂
swift olive
Yo need help again. Just downloaded tarkov, restarted my PC, now it's telling me to install again
I'm very very mad
obsidian salmon
....but he did....¿
If it’s still installed just set the path to the folder with the game in it
swift olive
Yeah I'll try and do that
opal void
@teal rose im back at unpacking so ill lyk shortly if it completes
Still no other battlestate file so we should be good
hollow void
Anyone know why the game uis smoother in 1440P with Ryzen 5 3600X and rx5700xt than ryzen 5 2600X and 2070 super ?
teal rose
Because the first PC is better..?
teal rose
Better CPU.
teal rose
You can be sure it does in Tarkov.
hollow void
So if i change the CPU to a 3600X and 2070 super it would run better than the first
Okey, didn't know CPU was that big of a deal in EFT, nobody never replied to me so
teal rose
Well, for me the 2070S and 5700XT are pretty much on par.
opal void
@teal rose same thing happened😭😢
hollow void
It's overall 5% difference, not much. But why is EFT so cpu heavy tho ?
opal void
hollow void
Compared to other games
hard rune
Seems like therapist is broken.. I cant seem to get her to buy or sale me anything
hollow void
Almost regret getting rid of my 3600X and 5700XT, only did it cus i was having so much driver issues
teal rose
There is a lot of stuff going on and the most common things you will hear are "bad engine" and "not optimized". In general it does a lot of CPU intensive stuff and doesn't handle multi-core as well as other games/engines/APIs.
hollow void
Okey thanks man
hollow void
Yea, gonna get a new one if i can find a cheap one
opal void
What should i do virazy
teal rose
A 3600 will be just as fine.
hollow void
Yea or that one. But if you say 3600x vs 3700x in EFT, think the 8 core/16 threads would make a difference ?
Can't find any benchmarks and not much clue about CPU's myself so
teal rose
That's a good question. I would say just retry and wait until the servers are fine again. I will definitely go to bed now though, 5AM here.
hollow void
Hmm my chat got red colour, what does that mean ?
teal rose
@hollow void don't use userbenchmark for everything.
tired halo
-create
teal rose
The message has been lost.
tired halo
sa
opal void
Is there anyone else i could ask you think would know
hollow void
"But if you say 3600x vs 3700x in EFT, think the 8 core/16 threads would make a difference ?"
hollow void
Was my question when it was about benhcmark
lethal lotus
My friend purchased this game as a gift for me and neither of us have recieved an email with a code or any way to redeem the game
teal rose
Oh yeah the 3700X is great. If you are able to get it, get it.
hollow void
Okey, yea can chose then 3700x and rx5700xt or 3600x and 2070 super
teal rose
Just skip the 3600X since it's pretty much just an overclocked 3600.
hollow void
Ah okey
unkempt wyvern
bought the pre-order how long until i get the code for the beta?
near perch
like 5 mins
unkempt wyvern
it has been like 15 now
near perch
rip
hollow void
Well thanks @teal rose ,. atleast now i know it's bad now cus of the CPU downgrade so i don't have to think about that anymore!
teal rose
Either pick the 3600 or 3700X.
I'm on the 2600 myself and it really bottlenecks my Radeon VII in Tarkov.
It's great in any other game though, especially for how little it costs.
compact matrix
Imagine having the game installed, pfhhhhh, plebs...
near perch
hey VoRazy is there another way to fix this problem of mine? Im currently trying my 3rd time so im just woundering at this point.
hollow void
yea all other games works fine but not EFT 😛
§I got the 2600X, i paid 100euro for it so couldn't say no
But i wanna start stream abit and play EFT so i see now it wont make it
teal rose
I'm afraid I can't suggest anything else than waiting. I wouldn't be surprised if they push an update in the next few days.
@hollow void It handles streaming well.
It's just the single-core performance that causes issues for Tarkov.
hollow void
Haven't tried stream on it yet. I see some games favour 5700xt over 2070S and even 2080, do you know EFT favour any of those cards ?
teal rose
No idea. I only know that my Radeon VII handles it just as well as any other comparable card (1080 ti, 2070S, 2080 etc.).
But then again, Navi is a completely different architecture.
hollow void
Do you play 1080 or 1440p ?
teal rose
1440p.
hollow void
Radeon VII, that's a good card tho
teal rose
Pretty much max settings, underclocked to 1500 MHz.
hollow void
And how much avarage fps do you get ?
teal rose
I use Vsync/Freesync at 70Hz. It's pretty stable in areas that are not CPU-bound. I drop to 50 fps or so on some parts of reserve and shoreline.
This are my settings if you are interested.
hollow void
i tried Vsync but the mouse feels so wierd so had to take itb ack. So it looks like we have around same settings then
fps*
teal rose
Well, makes sense since we pretty much have the same CPU.
hollow void
Borderless, doesn't that give abit less fps ?
tribal olive
Im having a really hard time loading into the game. It says Loading player profile, then couldnt reconnect to game, then the background turns into black bars
this is the first time this has happened
teal rose
There are server issues right now. Just be patient.
hollow void
Damn the Radeon VII is almost 800euroes here
teal rose
@hollow void I don't think so. I always prefer borderless over fullscreen though.
hollow void
Okey
teal rose
Iirc they don't make it anymore, so it still sits at the launch price or higher.
I got it for 630€ may last year.
teal rose
It definitely will.
obsidian salmon
Get a gold standard psu?
hollow void
Just bought a new one, coolermaster or something, no money for new cpu 😛
terse heath
I disconnected from a raid because I got that dumb inventory bug, and it's saying I can't reconnect. There's no way I died because I killed all of the raiders that pushed me on labs, and I killed all of the other players on the server. Anyone got a fix?
hollow void
@obsidian salmon I paid around 100euro so should be more than enough 😛
jagged kelp
how to get access to the voice chat i gotta buddy that just joined the server and doesnt have access the voice chat
teal rose
@terse heath Using the disconnect button ingame results in your characters death.
@jagged kelp #521628660298678283 #news-setup
modern iris
I for some reason do not have any game audio would anyone know any fixes for this?
opal void
Bro me and you both fucked it looks like
compact matrix
ik right
opal void
All i wnna do is pop some domes 🤣
compact matrix
😆
modern iris
I can get into the game however have no audio feelsbadman
opal void
Shits been out for so long i dont get how theres this many problems with no solution still
urban perch
Servers crashed like an hour ago, and I came back, and all my shit is uninsured, but didn't get any money back..?
vivid briar
so I pre ordered the game and it says I’m guaranteed to play closed beta so where do I go to play the closed beta
obsidian salmon
Download the game from your profile on the website
woven ridge
my friend bought eod and didnt receive his stuff?
obsidian salmon
Let the server recognize the upgrade
obsidian salmon
.... and Rome wasn’t built in a day
twin tapir
does anyone have a DL link
subtle ibex
Is it normal it normal if i change the server to Hongkong/Singapore, but when I clicked ok It says "The operation was cancelled". Then in the launcher it still says "USA" ?
Cannot change server somehow it always ended up with "Operation was cancelled", then it stays on "USA" on the launcher
obsidian salmon
Yeah on the profile on the website hit the giant install button
dusty jetty
hey are the servers up? me and my buddy cant get into a game
modern iris
I for some reason do not have any game audio would anyone know any fixes for this?
rare zephyr
just bought the game, is it normal for both me and my friend to get "wrong email or password"?
I even reset the password and the new password doesnt work
and it wont let me reset more than once
fossil plover
@rare zephyr shoulve listened to instuructions
twin tapir
how long do i have to wait for the install to show up
rare zephyr
@fossil plover what instructions?
fossil plover
omg not rocket science lmao if u did it properly u wouldve got no errors
rare zephyr
I bought the game, verified my email, downloaded the launcher from my profile, used my same login/password, failed, reset my password and the new password didnt work
same thing happened for my friend
what instruction did I miss?
@fossil plover plz respond?
fossil plover
literally use the same fucking email lmao
rare zephyr
I dont know how to respond to you about that, its the same email I used to buy the game
even using the same username that Im currently logged in on
naive hill
@fossil plover If you aren't going to be helpful please stay out of this channel
modern iris
I for some reason do not have any game audio in my headset, but when I switch to my monitor the game audio plays
rare zephyr
omg not rocket science lmao if u did it properly u wouldve got no errors
compact matrix
Not that easy
it's not working for anyone who is trying to download it
not rocket science to understand that
just look up in chat, tried for 2+ hours to get it to work
rocky rune
Are autoclickers allowed?
wild quartz
anyone can help me with purchase issues?
cyan rune
easiest way to avoid issues is to not buy the game
wild quartz
should have done that with a notification on the web 😦
narrow sail
lower levels get less priority matchmaking btw
eternal spindle
proof
compact matrix
now saying 1958/1958
fallen raft
my ip traffic is blocked so, i can't log in. how can i login
gleaming sapphire
I have a question, I have a fairly strange bug happening in the hideout with the scav case
I queued up a moonshine run
and it wont let me get the items. The game will bug out and say that I don't have enough space in my stash for all the items
dusk venture
rose tapir
Hello i need help
opal void
guys im seeing somehting online that says a guys problem with the cannot access file because it is open somewhere else and hes saying it was malwarebytes i to have this problem if anyone thinks they know how to resolve it please help me
im just not super computer savey but i want my game back lol
compact matrix
I just want to be able to download and play the game
frozen tusk
I completed privacy act part 3 and I received the "An apple a day - keeps the doctor away" quest but when I tried to turn it in it gave me an error and now I no longer have the quest
eternal spindle
@gleaming sapphire that means you have no space obviosly
nova drift
anywayt to f ix the shit servers
sleek spindle
https://puu.sh/EWex8/707ddcb8c4.png
I live in Australia. But i can only choose Hong Kong or Singapore server? It's been like this since i purchased the game
that's the 1st time ive seen Sydney not greyed out. but no in this screen shot it is greyed out https://puu.sh/EWeyJ/0cdad879fd.png
I can still play eft but it take about 15mins in matching. all the servers are timed out for me every time i look
gleaming sapphire
@eternal spindle I have plenty of space. That's the problem
I've tried making more room but still get the same error
gleaming sapphire
tarkov will f' you till you love it
rose tapir
well it costed me around 30 million roubles so i guess im past a point
eternal spindle
@rose tapir wtf did you use 30mil on
rose tapir
oh no i didnt get to use it
spice ingot
anyone know how to apply to have drops enabled on ones stream?
rose tapir
my sicc case containing all my keycards including red for a labs run is straight gone
eternal spindle
oh boy
rose tapir
im about over this wipe
eternal spindle
@spice ingot you go to www.escapefromtarkov.com and go to profile and the purple button is link
click that and use it
compact matrix
DOWNLOAD IS workiung
eternal spindle
you cant
eternal spindle
you have to be a streamer that bsg lets stream
spice ingot
i understand that
rose tapir
congrats for now mistah butyoull be screwed over later
spice ingot
im asking how to apply
eternal spindle
YOU CANT
eternal spindle
1 there are deadlines and 2 you have to have some popularity
compact matrix
bruh
rose tapir
google it
eternal spindle
do you know what happened to your s i c c case
rose tapir
im gonna go die now bye
eternal spindle
do you have SC of this S I C C case with everything in it
rose tapir
no bc i never thought i would ever need it
oh but dont worry theirs always game support who straight up told me that bc its beta they cant do crap
eternal spindle
are you sure you didnt lose it in your stash?
rose tapir
i checked everwhere
eternal spindle
check again
rose tapir
i checked for a straight hr
eternal spindle
if not then its probably a bug pm me some screen shots
opal void
@compact matrix thats what i keep getting to my man
eternal spindle
or you misclicked on it in raid and dropped it like a n00b
rose tapir
i checked my entire stash and its not there
i would shoot myself if i was dumb enough to do that
eternal spindle
ok can you send me SCREENSHOTS
rose tapir
of my inv?
dusty jetty
matching for daysssssssss
eternal spindle
yes
past crater
hy guys so i bought the game and everything but it doesnt show on my account and i cant even download or anything any idea
plucky pawn
I have an amd ryzen 2700x and a Radeon rx590 but I struggle to keep 60 FPS on all low settings but I can’t seem to figure out why, when I look up videos of people with the same setup they can reach a steady 70 FPS and it’s annoying me
young wedge
@past crater same thing happened to me
plucky pawn
It feels like I’m running it at 30-40 frames for most of the match but if I’m not doing anything it goes to 60
past crater
@young wedge what did u do then
young wedge
i just bought the game bro
plucky pawn
Let it download
past crater
me too, it aint showing nothing i even got the email confirmation
compact matrix
tj it isn't doing anything
rose tapir
well looks like we are all getting screwed over
formal dagger
So for anyone that's just bought the game, gotten the Xsolla recipt, but still have no Install button on their launcher, give it some time. Your Welcome to Tarkov email will come soon and your download link will show up.
formal dagger
Hello dead inside, I am also dead inside.
rose tapir
i just talked to u in the mod dm about losing gear can u pray for me that i get me stuff back
well im gonna try and not punch my monitor before i go to sleep so peace
young wedge
@past crater i just relogged and it gave me the download screen
in case you still had the issue
mortal skiff
Help
past crater
@young wedge still nothing man
i honestly dk how the game is, this wait better be worth it lol
any idea how big the download is
copper ingot
i keep getting this "downloaded file checksum does not match" the game was working but i re-formatted my pc and now reinstalling everything and this is happening 😦
manic breach
Hey I just bought the game, bot I haven't seen anything to download the game on the website or my emails, how long is it suppose to take untill something like that is sent to me?
broken forum
manic breach
it has been an hr for me, so I'm not sure if something went wrong
compact matrix
downloaded file checksum does not match fix anyone???
limpid pagoda
is there a way to wipe off visor when its raining in tarkov?
hallow aurora
has anyone played with a guy named 2scavs1cup in game
sour galleon
Do drops work if I only mute the browser in windows sound mixer? I guess that twitch cant see that I muted that, right?
ashen wigeon
server connection lost in raid so much this game, how should i do about this??
left patrol
im hella upset i did a scav run on interchange and i got a bunch of cool stuff including a graphics card and it did that glitch where it didnt say i had any loot after i extracted or whatever, then it said error and never loaded anything after literal hours
neat bloom
Dear Support Team, how I can get in contact with a community manager for the EU region regarding partnerships with content creators etc.Thnaks
torn basin
Need help, scroll wheel not working, wont allow me to increase speed (aka Scroll Wheel up)
pale drum
how do you increase your amount of offers
buoyant glen
sell things on the market. first offer increase is at 10 trader point
opal void
Well it took a hard reset of my computer i had nothing on it so didnt care but i got my game back from the unexplained open in another process error
vivid briar
Can't load bundle: maps/customs_preset.bundle HTTP/1.1 404 Not Found any ideas ?
cunning dove
I am experiencing Nvidia driver crashes while loading into games. I've installed the latest drivers, rebooted, uninstalled and re-installed the drivers
Anyone else experienced a similar issue?
vivid briar
i cant even start the game, unity just crashes
the fuck is going on? all day yesterday and even now
atomic egret
My friend have buy the game and didnt have promo code ?
for me to play the trail 2 week
atomic egret
idk no one is helping
white haven
So im not sure whats happening, could be my pc cant handle the game. but if someone could help me it would be great. Everytime i start up EFT itll just sit there and load and spin and i cant end task or anything. Normally I have to restart my pc. Anyone know why this is happening?
queen void
nvm got it.
lapis condor
So I handed over Jaeger's message and the task didn't complete -__-
placid rune
hello, i would like to know some info about upgrading to the limited edition, do i get to keep my stuff if i upgrade?
vivid briar
Hello, does anyone know how to change the servers?
obsidian salmon
You can only pick servers under 150 ping
vivid briar
even when there is a server under 150 i cant select it
rugged yew
hilfe
cerulean rune
Anyone else having Server connection lost issues, but primarily in group play?
vivid briar
hello, I would like to request a nickname change to Yukkuri
/nick is not available to me
obsidian salmon
Yeah because it’s disabled because one dude had to ruin it for everyone one
Just dm @mellow tundra
vivid briar
thanks for pointing that out.
kindred lily
this is becoming stupid
obsidian salmon
Is waiting hurting?
kindred lily
Tried literally everything
If nobody can help me with this I’m going to refund it
kindred lily
ive retroed about 100 times
i used paypal so i can refund
its just so frustrating shouldnt be this hard to install a game
obsidian salmon
I’d recommend rereadng the eula.
kindred lily
tbh i dont even care about the refund just want the game to work if yk what i mean
ivory arrow
soft birch
So does anyone else have this thing when i click on play , your main monitor freezes and it keeps loading forever doing nothing?
and i can't even close it down
gotta restart computer
All i can do is Check integrity files, and after that it works but i did the same thing for the second day now and its getting annoying.
ornate steppe
i dont have permissions to select my preferred language and whatnot
thorn raven
frigid roost
i have been in a problem for some days right now. I can join any map in offline mode, and i can play woods and factory without a problem in online mode, but when i try to join customs or other maps, the game takes a very long time to join the map, and when it does, i get server connection lost. No one could help me yet
bitter coral
Hi anyone knows what is happening with Twitch drops? I have 5x IFAK and a Mechanism backpack and I went in-game and it's not there.
gusty canyon
anyone having a slow loading
icy echo
if i get the game but dont enjoy it as much, can i have it refunded?
sweet iron
How long ago did you buy it?
icy echo
i havent bought it yet. I'm thinking about getting it now while its still on sale
sweet iron
Ahh, I am sure they would. I believe there are laws in place for things like that also. In the US aleast
sweet iron
❤️
sweet iron
Well damn, sorry mate. @icy echo
icy echo
okay then, that answers my question haha
pulsar walrus
ok, so I upgraded recently and now I finally managed to go online and what do I see all my traders their rep was reset to .25
is this intentional?
subtle nymph
can anyone from BSG help my my account is having issues
oblique mason
game's currently down, right? unable to get to main menu
gritty scaffold
mine loaded, just did a restart. flea market and traders are very laggy, sometimes not working
takes a lot longer to load than usual as well
obsidian salmon
Reinstall?
kindred lily
Done it about 20 times
dusk kernel
Just completed Gun Smith Part 2 but due to the lag it took my gun and is not letting me complete the mission, also my Prapor requires you to be level 22 with .35 respect and 1.5 mil spent for Level 3, and I am 27, .83 Respect, and 3.5 mil and it has not bumped me up.
dusk kernel
Do I need to report my issue somewhere else where it can get resorted as I know this is just not a issue for me as well. It's just due to the MASSIVE Lag with all these new players etc.
oblique mason
@dusk kernel did you read the red text on the launcher?
cloud bolt
Does anybody know a fix for Tarkov - it seems to make my pc restart whenever i try to load in - No it is not a hardware failure, its been tested extensively
kindred lily
How can I get hold of one of these moderators or someone that can help me I can’t get my game to work and I really need somebody to help me it’s crazy this whole situation
hexed panther
Im not recieving emails for login confirmation on Icloud. Any help?
dusk kernel
@oblique mason Well no crap sherlock lol, I am saying that this issue might persist after the fix, "AKA" With this bug happening due to lag, that they might have to a do a hotfix etc to fix such issue, how can I assume that they already know about this issue that I posted? We all knew about the Lag, etc. Not about the issue I posted. Ty.
oblique mason
@dusk kernel sorry, having a hard time reading your message. sounds like English is not your first language, care to elaborate?
deft willow
Hello, my friend want to buy the EFT and he cant even login onto eft pages. {"detected_ip":"78.111.126.95","message":"Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later."}
This is the massage what keeps showing up
cursive oak
hello !
dusk kernel
You are wanting to start drama and a petty argument over a support channel? With you starting your first message to me in a Smart Ass manner? Lmao. Kid, go waste time somewhere else.
cursive oak
So I have a friend that's from sweden and he has region as Europe but we are in Aus and on US region but we cant play with our friend due to region
is there a way to get past this
rough wigeon
@deft willow Just get him to try again, it's a tempoary thing
deft willow
@rough wigeon He is trying from yesterday, still same message
vivid briar
i cant turn in my skier quest
i got a message
and now if i click it nothing happens
even after game restart
whole hemlock
I can receive emails for updating my password but i am not receiving the email for the security code to log into the client for the first time. It has been about 24 hours since i downloaded the client. Any ideas why the email isnt showing up?
cursive oak
oh lol
deft willow
@rough wigeon Europe region we are from CZE
rough wigeon
Hmm
cursive oak
how can I bypass the region block ?
rough wigeon
Wait a bit more
Pancake I believe if you join together in a game
region lock doesn't apply
I'm not sure of the specifics so try searching online
cursive oak
Tried looking but not much help, all I've found is that there is region lock and I would have to contact support for it
hollow terrace
wow, i just lost all the items from a scav run. Moved everything in the inventory and just to go back to main menu, poof, timed out.
iron viper
moving stuff is risky right now. lost 40k from a sale
golden tiger
I got the flash drive and got out but the game crashed and the drive disappeared
Went to get another one but it's gone
iron viper
i wonder if you can get a refund if you bought the game this week
hollow terrace
I lost 500 euros, rare item, 4 guns... just now , in woods...
iron viper
im trying to load mags for 10 minutes now...
uneven epoch
iron viper
if i get a rubel every time i see the backen error popup...
id be running p90s and m4s
thin crane
servers dead again
atomic coral
any one of you have problems that you just die all of sudden without hearing shots ect and also bullets just flickering trying to load a mag??
silver flume
nice game
kindred lily
i open my game and it just gets stuck on loading for ages
thin crane
there is alot of desync now with heavy influx of new meat
kindred lily
wont load
pale drum
if im in raid and servers die what happens to my grear
thin crane
servers overloaded
atomic coral
@pale drum you just lose the gear buddy and you wont get it back, happened to me 4 times since i got the game
thin crane
you loose your shit, but get it back if it was insured
pale drum
@atomic coral wow
silver flume
@pale drum just dont die
obtuse mountain
Couldnt reload into the game after I exfil and it made me go back in to extract at a different location, will I lose my gear?
atomic coral
also a reason why online gaming is 100% not a good thing.....
woven sinew
fix your game hello ?
drifting steppe
After the beta is over, I have to buy the game again?!
atomic coral
cuz im sure i lost my damn mdr not even 10min through this funny thing called server overload...
boreal inlet
@drifting steppe no?
atomic coral
@drifting steppe that would be kind of a dick move so i guess no, otherwise why would people buy the game with the highest pack in the first place?
hollow terrace
@woven sinew there is a huge flow of new players coming to this game so there were not prepared. They are fixing the lags.....
drifting steppe
But, I was reading the FAQ and that's what I understood
@atomic coral That's what I thought
but, ok, tnx
gentle kelp
If there is a sale for tarkov, is upgrading the version you have also go on sale?
iron viper
yes
gray inlet
dusky zinc
