@peak cloud should be any unmoded Mosin
#community-support
formal dagger
slim skiff
I have a error, i can't install the game. Need help!
formal dagger
@slim skiff
What's the error?
slim skiff
@formal dagger i think its about the reshade file, but i cant delete it cus i cant find it.
echo lake
any support ?
formal dagger
@slim skiff
I apologize for the late response. If it was about Reshade then it would be a Battleye error. Not a launcher one.
Could you translate the German please?
echo lake
nope its about login.
humble halo
https://cdn.discordapp.com/attachments/592339670147399690/657243151349579823/unknown.png
this happen only if enable geforce experience any help
slim skiff
In the first picture it says. The process cant open the file bc its in use on a other process @formal dagger
formal dagger
@echo lake
I'm sorry, that message wasn't meant for you. What's wrong with your login?
@humble halo
What's your PCs specs?
slim skiff
How can i fix the battleye error? @formal dagger
humble halo
ProcessorIntel(R) Core(TM) i7-9700K CPU @ 3.60GHz
Video CardNVIDIA GeForce RTX 2060 SUPER
RAM16 GB
formal dagger
@humble halo
Are you using any if the filters though Nvidia?
@slim skiff
Did you have Reshade installed previously?
humble halo
nvidia filters yes
never installed reshade no
slim skiff
@formal dagger i installed reshade a hour ago
formal dagger
@humble halo
Im sorry, the Reshade bit wasn't for you.
Disable the filters and try playing the game again.
@slim skiff
Use this file.
slim skiff
What do i need to do with this file? @formal dagger
formal dagger
You just run it
humble halo
@formal dagger true when i disable i have no error any way i guss ciz i update to 441.66 last update gonna roll back driver
slim skiff
In the reshade program or just opening it? @formal dagger
echo lake
@formal dagger i wanna send request for change password but i didn't receive any massage already check in spam junk
formal dagger
@slim skiff
Yup, just open it.
slim skiff
Np thx for your help, im gonna try your file.
formal dagger
@slim skiff
I apologize, I meant to tag someone else for that second bit.
I'm afraid there's no offical support here. Please email Support@battlestategames.com for help
@echo lake
tight coral
Need support with Payment transactions. I live in Japan and paid through a 3rd party method. Xsolla sent me an invoice and I made a payment through a Convenience Store (Family Mart [Fami Port]) The invoice has been paid but have yet to receive an activation code. Don't know if the payment from Xsolla has yet to process though.
formal dagger
@tight coral
I'm sorry, we aren't able to provide that sort of support here. Please contact Xsolla support to confirm with them the status of your transaction.
glossy wing
encountered a item bug yesterday when trying to gather items for hideout
even though i had the required items, hide out wasnt recognizing them in my stash
had to back out of all menus and click around for 5 minutes for hideout to see them
humble halo
@formal dagger i can almost confirm it was from nvidia last update 441.66 cuz the crash memory
formal dagger
That's odd because that's the same exact update im on and it runs fine.
charred carbon
Any marked room runners know if that is a good source of streamer items?
humble halo
@formal dagger ok i got the same memory error again it wasnt the update so somthing else so back to 0
sharp forge
Hiya. I upgraded my version from Standard edition to Edge of Darkness, claimed my gift and then reset my game progress because some topic on the internett i should do it because i did not receive my Gamma case or expanded inventory space.
So now i am without inventory space- Without a gamma case and my gift items are all gone. Received No changes what so ever after i upgraded..
I made a support ticket 4 days ago but no answer from it yet. help?
autumn dragon
I assume these messages are viewed by the support team. I have an issue that i'd like clarification on if someone could get back to me, thanks
obsidian salmon
Uh you know you didn’t need to reset
sharp forge
I realise that now..
But now- Everything is gone, I do not even have my Edge of Darkness benefits
charred carbon
@sharp forge 60,000 roubles used to live here. Now it's a ghost stash
dark crescent
anyone else got that shadow infront of their seiga?
it's sticks to the gun and followes it around
charred carbon
Your gun is haunted
dark crescent
😭
balmy tiger
Hey gamers im just wondering if anyone has ridicolously long matching times if no than anyone can help?
teal rose
Try to change your servers.
vivid briar
how long does it take on average to get an answer from support@battlestategames.com?
uncut hornet
is it just me or is the healing glitch caused by the surv12 kit?
i have had it happen twice today on surv12
and never before in 170 hours
the glitch where the animation might happen but no healing is applied and no further healing is possible*
vale sedge
Is factory completely scuffed for anyone else the last couple days ? - almost every run i do is bugged after exvac, like for example i'll kill 2 players get out and have 5 scav kills or some variation of - sometimes i get out and it just gives me the stuff that i spawned in with none of the shit i picked up ?
uncut hornet
those are diffrent bugs
the end of game screen can bug a lot with giving wrong game stats
and theres a bug where your loot reverts in the after game loot screen
can happen in any map
vale sedge
Yeah at first i thought it was just visually bugged maybe, but im on that stupid prapor quest to kill 15 pmc's with SVD and any time that it bugs out like that it doesnt give me the kills for the quest either, its infuriating
wise sand
Like most of my items suddenly are not insured anymore.
Just randomly. I come back and even my sicc case was not even insured aswell as all the gear I had insured on me
shadow brook
So a while back i bought some thermal goggles just to play around in an offline raid with them... I went in for 10min, then disconnected... Just today i realized the goggles themselves were gone, the mount and stuff are still on the helmet sitting in my stash... Is it possible they just went poof?
tardy ore
Disconect problems in SA servers
barren oar
I don't know if this is the right place to ask but if I submitted a bug report would I get a response at some point?
signal fox
my game is fucked
so some times i take 4 minutes to finish map loading
then i back out and do another
and it takes 30 secounds to finish map loading
waxen tartan
Go labs if you want pvp
cobalt kiln
Need to kill 10 pmcs on shoreline
shadow brook
Is it possible to convert from a bear to usec?
formal dagger
Not without resetting your account.
shadow brook
That sucks 😦
main topaz
whats the difference ?
shadow brook
I can shout at other players not to shoot me as usec.... Bear... Nobody understands xD
shadow brook
I'm from ny xD
oak ridge
anyone have problems when upgrading to eod that you dont get your ingame items
signal yew
Hey, what do I do about: http://prntscr.com/qdbtsp
?
I mean... I haven't received the loyalty quest after turning it into skier.
gritty beacon
Do you really get EFT support here, got a weird glitch that I would like to submit to a Dev or something. Should I sent a Ticket on Forum or can I PM anyone here?
oak ridge
No idea, support tickets are pretty slow ive submitted some 28hrs ago and still haven't heard anything
long aurora
can someone who has done punisher series jump in call w me
for 2 secs
waxen tartan
Help whit? The word "plz" ?
buoyant egret
hello
oak ridge
so should i just give up on my hopes for my gamma and spent 106$ for a yellow name ? lol
jovial crow
Hello everyone,
I can't launch the game because of the opengl32.dll file in my system32.
I already try to delate it (had this error Unable to execute code because could not be found. Reinstalling the program may correct this problem), move it, get the file from one of my friend (who have tarkov and don't have this issue), reinstall the game, clear cache, uninstall my Nvidia drivers and reinstall them etc... (I never install reshade btw)
Anyone have a solution ?
Thks guys
waxen tartan
Look for that .dll next to the game executable
And remove it from there
@jovial crow
jovial crow
@waxen tartan You mean all the .dll from the game launcher ? Cauz I don't have any opengl32.dll in my EFT files (launcher and game)
waxen tartan
It should be next to the actual game executable
jovial crow
Like I said, I do not have any opengl32.dll in any escape from tarkov files 😢
waxen tartan
Well the game scans for it and detects it :/ so did you enable view file extensions from windows?
Post a screenshot of the error
jovial crow
And this is whiteout the opengl32.dll in my system32
And I do have extensions view file. The only opengl32.dll in my computer is in System32
waxen tartan
Oh so BE dose a scan not only in the game folder.
Can you rename it from .dll ? Or is it in use?
Or remove it
jovial crow
I already tried it, when I remove the opengl32.dll file in system32 (cauz I don't have it anywhere else) I got this error
I can't even launch the game from the launcher
cosmic citrus
'Place Offer' is permanently blacked out for me in flea market. impromptu hardcore
jovial crow
I just did a restart without the opengl32.dll in my computer
vivid briar
Alright, as of recently, say a week or so, I've been getting connection errors in almost every match on every map except factory. My internet however, works just fine at running discord, steam, as well as playing other games just fine with no error at all. My internet connection is wireless 5g, running at a pretty constant 90 mbps. I have changed servers, restarted internet and pc, as well as a whole bunch of other things. Nothing has worked and I'm starting to think about uninstalling if I don't find a solution. This has started happening to me when I started playing after a while on 12/15/19, I am unsure if some patch or something was implemented that could be messing up my game.
p.s.: By connection error, I mean screen fading to black and saying "connection lost"
river dirge
Do we get a holiday sale
vivid briar
please dont ignore my paragraph i beg you
are there any rules about teamkilling?
For context, I'm talking about loot goblins. Somebody who starts looting your kill and continues even after you warn them multiple times that you will shoot them if they do it.
ionic crow
Can I play the Offline Mode Raid with other peeps?
cosmic citrus
no
ionic crow
Dang, alright.
spice nest
waxen tartan
@vivid briar is there any way you could connect via cable or socket to lan instead of wireless and do a few test runs?
teal rose
Stop using a modified launcher.
slate orbit
?
teal rose
Reinstall the launcher.
slate orbit
ok
copper pebble
ashen silo
So where's all the vcs?
teal rose
You need to accept #521628660298678283.
gritty beacon
When I want to create a ticket, and I explain a exploit how you can get lvl 51 endurance in one raid, do I just write a ticket in the launcher?
gritty beacon
Thanks
gritty beacon
Yea, I won’t post it lol, just fell trough the map on shoreline, writing a ticket now in hope I don’t get reset, got 500 hours, 800 raids and lvl 50 uff
dreamy plinth
were would i go for reporting a stream sniper in eft
heady frigate
When are the servers from Sao Paulo going to work good?
I join a raid and i got "server connection lost" like 6 time
I couldnt move from where i spawn
grim fog
So many hackers rn
heady frigate
?
grim fog
Servers are loades with hackers be careful
heady frigate
In Sao Paulo?
grim fog
Na
fossil bloom
@heady frigate afaik BSG said there arent any good server hosters in SA that dont cost a fortune, so there wont be any good eft servers until theres some better hosters
@grim fog not everyone killing you is hacking
grim fog
Dude ik
heady frigate
LOL
fossil bloom
i got 6 in a few thousand raids
grim fog
I didnt get any until tonight
chilly narwhal
@vivid briar it's totally down to you, part of how the game works, it says somewhere that You can decide to shoot teammates, can't trust everyone all the time.. and if they take your loot after you ask em, then yeah, fuck em
pearl bison
bad service version? is that meaning an update or something
teal rose
Try to log out and back in and clear your cache using the launcher.
trail sluice
is there anyway to fix my ping
like im at 3000 rn
and i keep disconecting from every match
glossy wing
had a weird issue last night where my dou both seemed to lag out of a server (people and scavs running in place and no one can die) after about 3-4 minutes both of us END TASK'd EFT.exe and reconnected. On connect server seemed fine. unsure if other players in server experienced same thing or not.
on END task it asked if i wanted to submit a report and i did.
novel totem
Is there any support alive to help me ?
teal rose
@glossy wing it can happen sometimes. What you did is the best thing to do when it happens.
@novel totem feel free to send your issue here.
glossy wing
it didnt end badly for me i ended up getting a 3K after that and exited. but not my partner, when he reconneted he was in a bad spot (because he decided to try and spy on other PMCS durring the lag out) he was able to find some... lol
he found a group and reconnected in the middle of them 😄 i avenged his death tho
novel totem
@teal rose I mean that, I bought the game into wrong account, but I wanted to buy the game into my main account.
I don't know why I got 2 accounts, but in main account I got the free trial code gameplay and I'd like to continue the gameplay, not to start over.
So my problem is, is there any way to transwer my game to other account and in the current account don't have Tarkov anymore.
teal rose
All accounts have been wiped ~2 months ago.
novel totem
I know
teal rose
Unless you got the trial key in the last two months, you will not have any items from that time anymore.
novel totem
But I got last time scammed from buying code. I did wrong and I know it.
I got 14 days maybe to play the game and then I lost the game ?!
I bought the game in original site now, but into wrong account.
teal rose
You can try to contact support@battlestategames.com, but I can't guarantee they will transfer it. Deleting the correct account and changing your email on the account with the game should be easier.
novel totem
I would like that yes, delete the account where I bought the game, but I'd like to have the game too, but in the other account.
Last time I send any support message, it took like 10 days to answer...
teal rose
Yeah they are very busy, sadly.
novel totem
:/ ..
neat cipher
i need help please
when i open the launcher and press play the game just loads forever but this is only when i first boot up my pc
???
neat cipher
please helpp
worthy jewel
maybe your hdd/ssd dying
neat cipher
idk iv tryed it on both and my ssd is le 2 monthes old
formal dagger
@neat cipher
Verify your game files on the launcher. When you click on your name, there should be a drop down menu with the option on it.
brazen locust
Hello I have the problem that my IP is blocked message ":" Our systems have detected unusual traffic from your computer network. Your connection has been blocked temporarily, try again later what can be the problem bought the game but can not log in anymore
cobalt ravine
probs something to do with a file
worthy jewel
and i got to install gam again
onyx elbow
@neat cipher this also happens to me. It locks up my computer. I restart. Then it works.
uncut lake
Where do I speak to admin
final osprey
In your dreams
neat cipher
XD
vocal drift
Anybody else having issues with nvidia filters?
still rain
So i deleted everything in my folder for tarkov to try to fix a missing file now that i have re setup the game i have another problem witch is
this is the problem
vivid briar
how long does it take to receive an email from support@battlestategames.com its been two weeks now
pearl bison
@dull ledge read it again buddy
dull ledge
Oh lmao
marble pivot
Will there be any sales soon?
unborn wing
Can a dev confirm if EoD benefits will stick around when the game officially releases?
formal dagger
@unborn wing
I'm not a Dev, but I can confirm that EOD benefits will be staying.
unborn wing
Oh okay, thanks 🙂
normal spindle
Hello, How to refund the game ?
formal dagger
@normal spindle
I'm afraid BSG doesn't offer refunds at this time. Is there an error I can help you fix?
storm agate
hey i keep getting autherisation error when i extract as a skav which means i lose all look any way to fix?
chrome ether
Is it stuck or it's still trying to find a raid ?
storm agate
not its when i extract it crashes and say auth error
fossil bloom
@chrome ether youre technically in the raid already but its synchronizing with the server
chrome ether
It put me in a raid with 10 mins extraction... wat
pale drum
how do you multiple of the same gun on the flea market
vivid briar
@pale drum mark one type of gun multiple times
it has to have the exact same configuration
so if you have two ak-74m's with different pistol grips
it won't work
pale drum
i tried it kept moving to the next gun
pale drum
yes i bought them from the dealer
pale drum
not one in the chamber
** if someone can help me figure out how to sell multiple of the same exact gun on the market in one order that would be extremely helpful**
abstract cradle
what is this \dxgi.dll error?
signal fox
an error about dxgi.dll
abstract cradle
is there any way i could get in contact with a mod or someone about it?
ive already deleted all files and reinstalled to a new directory, even though ive never downloaded whatever extension to use reshade
its never been in my files but it somehow reads it
storm agate
i keep getting authorisation error
valid token
wheres the LFG channel
storm agate
under group search
valid token
i finished setup and still no additional channels are showing up
storm agate
might need to wait for pmc rank not sure
formal dagger
@valid token
You should be good
storm agate
any way to fix auth error?
vivid briar
e
unique merlin
Hi guys, i have a problem to download the game, can u help me?
steel grotto
Hey, I have a cheater I would like to report
I have two witnesses, he noclipped through a 1-exit room from behind and kill me and my mate. He also pre-fired extremely hard. My face mask tanked most of it
his name is "TTV-Ni**aUmad"
without the star of course
vivid briar
alright, doing test runs with LAN cable, will post results later
jovial shell
has the game been crashing a lot for anyone else?
chrome blaze
LF1 Golf Trio
vivid briar
My launcher is always stuck at just “connecting” near my name and can never get the play button to appear. My WiFi works so I don’t know the issue
slim hinge
"Blocked loading of file" message at the client - are we supposed to do that before launching teh game? I just bought it today.
vivid briar
That’s only if you use reshade and get that error
slim hinge
And reshade is..
vivid briar
Something that enhances visual effects it’s kind of cheating in a way so they blocked it
slim hinge
Oh got it.
vivid briar
If you have the game raw you shouldn’t have to worry
vivid briar
I’ve never used it neither
I’m stuck with this connecting without it ever connecting, anyone have a solution?
vivid briar
Reinstalled launcher still doing this issue
obtuse kiln
@jovial shell i was getting “server connection lost” while in raids all day yesterday but other than that i havent had a problem with crashing and disconnecting P.S i havent played today so idk if i still have that issue
crystal kestrel
Can anyone help me with something real quick. I had to wipe my pc, reinstall windows etc etc. Headset works fine but when it comes to tarkov the game is a lot quieter than it used to be but all other games are fine
vivid briar
Can anyone tell me if you can ue the eaper thermal with the altyn face sheild?
reaper^
robust spire
is there any way to use reshade atm?
forget it, wanted to try a shader that uses somewhat what amd's sharpening uses... but i do not think its not older ver.
obsidian salmon
Yes you can using any mask with scopes. Even you it’s unrealistic
Uh no trashshade is blocked
dusky whale
Server connection lost, bad service version.... These are happening again and again and again... I can not connect to the server and stay connected. FE8I. Look into the server because I think it is being hacked or attacked.
@BoB#2821 why do you want to use reshade? What does it do for you? Why do you want to cheat?
.
<@&521631248536305664> I am going to lose my gear because of this server bug.
Because you don't have server protection in place.
dusky whale
Servers have not been an issue until now.
dusky whale
Only thing that could be happening is the server getting attacked to I terrupt the connections.
Or some player in there preventing others from playing once they connect.
obtuse kiln
nah cause i just disconnnected twice and my m8ts didnt
dusky whale
Bad service version happens once or twice then connects.
Happens in the past, but this I lose connection after joining and moving, and the server says I have not moved next time I join then disconnect.
And disconnected again....
obtuse kiln
idk what it is but someone fix this please
i think its something with looting that triggers it
dusky whale
Well, I just lost everything....
Was not looting that triggered mine. I could not even stay connected to move.
And I was PMC, so the whole things started when we all connected.
But some fail to connect because of "Bad service version" and other errors.
Can admins return my char to health and return my gear?
formal dagger
What's both of your guys regions and ISPs?
obtuse kiln
Rogers and Na east
dusky whale
@formal dagger I am sorry, you are not authorised to have that information.
obtuse kiln
@formal dagger why?
formal dagger
It seems some ISPs in some Areas cause issues, but I haven't heard of any Canadian ISPs being picky.
formal dagger
Odd.
Also Dia, haven't heard of any Aus ISPs being picky either, though OCE servers seem to be the lowest quality.
dusky whale
Never had any issues before today
obtuse kiln
i think it has to do with the most recent update
dusky whale
Not true
Has only happened today
All morning I was in raids just fine.
Last night fine for raids too
formal dagger
Honestly I'd suggest what I usually do when people suddenly have connection issues, a router factory reset.
dusky whale
That is a load of bullshit.
obtuse kiln
that isnt it trust me
dusky whale
Factory reset the router would not do anything at all
obtuse kiln
nothing else lags just the connection to the tarkov server
formal dagger
I'm just a hardware monkey my dude, I'm just suggestion what's fixed peoples problems in the past.
obtuse kiln
how do i factory reset a router
dusky whale
The only thing resetting the router does is flushes the states and ram. But any good router does that anyway.
@formal dagger I just say it how it is.
I am not getting DOSed, I am not getting hacked, my connection is stable and clean.
Router is sitting pretty and fine.
But the issue that I was facing was server side, not client side.
obtuse kiln
same for me
dusky whale
The server is the one that lost my connection, not me.
It disconnected my connection. I could still talk to the server.
formal dagger
All I can tell you is that in my experience, just about any change in your network enviroment causes Tarkov to throw an absolute hissy-fit.
obtuse kiln
what kinda changes?
formal dagger
Literally anything.
crystal kestrel
Can anyone help me, literally trying to like 2 hours to fix this. My audio is perfect on desktop, not a problem. I launch tarkov and its quieter than it should be
Doesn't change anything else, just tarkov
formal dagger
I once connected a PS4 to my network, and Tarkov started having bad service version errors.
obtuse kiln
@formal dagger can i dm u?
dusky whale
@formal dagger PS4 is shit and will always cause issues anyway, due to its spyware
humble halo
green ether
Can i please get a solution for my constant server disconection problems
obsidian salmon
server connection lost is typically a user error
green ether
I have ethernet cable amd connect to my closest server
With 200+ mbps
Tf else can i do
formal dagger
It's as I said above, my usual suggestion for server troubles is a Router factory reset since I really don't know what else to say.
wispy fjord
What is the marked key for?
formal dagger
@wispy fjord
Top floor, far side of the three-story dorm building on customs.
@chrome blaze
For Flesh, AP, or General Purpose?
formal dagger
I'd go GP just because you never know what you're going against. BT or BS.
Good balance between flesh and AP
chrome blaze
GP?
formal dagger
general purpose
long compass
can we get reactions in the #656082103464755200 channel?
i wanna show appreciation for some of these pieces
wispy fjord
Game is giving me Invalid URI when trying to enter a game
vivid briar
Scav run and got a keycard reserve checkpoint and a san key but it is doing the invisible loot bug and moving an item and getting the error code reset isnt working like normal.
Its not even letting me take the loadout I got with the scav
earnest plover
same
i got out of my scav raid
then i tried to reconnect
and then it wouldnt wokr
so i restarted
and then i got an error similar to that
and i cant access the game anymore
vivid briar
I keep getting this message every single time I scav raid and whatever items I get during the scav raid dont transfer over
urban bloom
i have the error 228
chrome ether
I keep restarting, it got stuck, I couldn't move and got killed, then I can't connect... ok
urban bloom
all my precious loot 😦
vivid briar
I legit found a labs arsenal key 😦
earnest plover
yeah i cant connect to the game at all rn
labs arsenal key isnt worth anything dw
vivid briar
Think the servers are down
earnest plover
yeah servers dying
chrome ether
well, time to go to sleep then lol
urban bloom
i require compensation for this lolz
earnest plover
yikes
vivid briar
lol
urban bloom
i lost quest items sigh
vivid briar
Labs reserve and a san
yesterday I killed 2 fully geared guys and didnt get the loot because of the bug lmao
grand otter
mellow drum
got killed by a streamer, was fine and dandy, but then i got the option to reconnect after i had gone through the next cycle to get to the main menu, i was with ace. he is also having this issue.
dire slate
Hey guys Storm and I was rushed by some guy streaming then the game it disconnected. Now it will not let us rejoin the game or even go to main menu. The Game wont let me reconnect now.
mellow drum
i closed the game, i then relaunched it, i still had that option, i chose to confirm leave this time, then relaunched the game, then i got the box that said i couldnt reconnect back to the game
signal hemlock
was in raid. server connection lost. brought me back to stash with none of the stuff i looted
chrome ether
Wait I just relloged into the game and it took me out of the game, now I have the same gear lol... even the quest I did I have to do it again lol
dire slate
The game keeps crashing, but when I start the game fresh it says reconnect but it wont let me. It wont let me go to menu either.
Sweet guys the game rolled back and I'm back in menu with my gear again. Thanks guys!!
You da best!
chrome ether
we didn't do aanything just rant about bugs lol but good for ya 😄
cobalt kiln
Servers having issues?
vivid briar
I got the same scav but not my keys
earnest plover
yeah. read further up
vivid briar
earnest plover
servers r dyin
chrome ether
10 yrrs later...
buoyant panther
can i talk to mod or admin or something
fringe maple
yes plz
buoyant panther
i just spent 50 minutes in a reserve raid, wiped a group of 4 and went through the most painful exfil ive ever had to deal with and when i get out the raid, i have no loot
fringe maple
yup
cobalt kiln
It means you cant play online
long compass
look at the chats here
everybody is getting disconnected
so your loot is lost simple as that
maybe they run a backup but prolly not
vivid briar
whens the next wipe
formal dagger
Please be aware:
It seems the servers are having issues at the moment.
If you've been disconnected, your loot is very much gone.
Please log out of Tarkov and wait for the servers to recover
long compass
thank you @formal dagger can you pls make a ping / post @all so ppl are aware
vivid briar
O
formal dagger
I'm afraid @ everyone isn't something I can do.
fringe maple
kaminsky if you didn't get disconnected and exited is there a chance of getting the things back
long compass
ye happens
coarse crane
im a broke boi so that was very valuable to me
vernal pollen
wispy tapir
eft BORKEN
surreal cairn
yup
solemn spire
night imp
Anyone able to help explain why I can't get into any matches?
buoyant panther
servers are down, dont try to get in any raids
night imp
Fuck.
river dirge
oof
supple trellis
😦
wispy tapir
serverss are back up : )
echo lake
server still down ?
cosmic tinsel
servers dead?
silent wasp
Any official word on the situation?
scarlet zodiac
y r queues rn so dead a labs queue 4 me is taking 20 mins at the moment and im still not in
formal dagger
It seems the servers are having issues at the moment.
If you've been disconnected, your loot is very much gone.
Please log out of Tarkov and wait for the servers to recover
formal dagger
I wish I could, but I can't, so I wont.
vivid briar
----tarkov------
----is gone------
scarlet zodiac
@long compass dude they are doing what they can dont be so toxic and kaminsky cant do anything either
formal dagger
scarlet zodiac
boof🤷♂️
echo ravine
no pewpew worky
odd terrace
what's going on?
formal dagger
It seems the servers are having issues at the moment.
If you've been disconnected, your loot is very much gone.
Please log out of Tarkov and wait for the servers to recover
echo lake
servers up in 10 years 9 8 7 6 5 4 3 2 1 ....
vivid briar
when will the servers recover
long walrus
scarlet zodiac
any good news on servers yet?
dusk kettle
legit question ive been playing for 3 wipes but dont keep track, do you get a new Christmas gift every gear
wispy haven
What was last years?
fluid harbor
hi
verbal turret
how long till servers are up?
surreal cairn
they sleepin gin russia
raven kraken
i feel like im region locked, in the launcher it says that im in USA. however im in australia and when i try to change the region to Oceania it doesnt save and the launcher region stays as USA
long compass
always remember, these games are maintained as well as developed by H U M A N B E I N G S
they require food
sleep
and toilets as well
surreal cairn
here we go
long compass
they prolly already working on it. fresh prince is on netflix go watch it 🙂
surreal cairn
tell us more enlighten us
long compass
read the other channels mate, ppl going mental over it
dire slate
Any News
naive hill
lime needle
bro my friend lost a thermal scope and like 600k worth in armor and guns because of servers
dire slate
Any Updates
teal rose
Not yet, just wait for an announcement in #eft-announcements.
pearl bison
man i am having so many fucking issues today
nvm i see the announcement.
feels bad man, i just wanted to play while i wait for butter to soften so i can bake cookies
formal dagger
Twitter
sullen wave
anyone know what to do if it tells you you're still in raid after every raid?
wispy haven
seems like the issue went away for a bout 20 minutes and then came back. can't seem to get into matches again
sullen wave
im good actually its running fine for me
leaden kayak
radio what server you playing on?
cold wigeon
servers are down still matching like forever
craggy bear
Ye :/
hard pier
gritty scaffold
just got into one
wispy haven
it seems to be really hit and miss
fast salmon
thick ivy
Is there any possible way to get my account back/unbanned from it getting hacked? ☹️
dreamy plinth
still no were to report stream snipers in this game then ??:?
fossil bloom
hm
read again what i wrote when you first asked that
@thick ivy you won't get unbanned even if it was hacked
vivid briar
"Sew it part 4" for Ragman is bugged for me? Can't turn in wartech and blackrock rigs found in raid, anyone else had this?
ornate matrix
I have a question, where is the cfg saved? (with the video settings)
teal rose
Documents > Escape from Tarkov > local.ini
shared.ini are keybindings and game settings.
ornate matrix
Thx
fossil bloom
message the support
indigo lintel
can i get some help in regards to logging onto my account?
alpine sky
I setup my preffered language etc, on setup channel doesnt do anything?
foggy quarry
hey dose anyone know why my bitcoin farm keep resetting to 23hours ?
been like this for 3 days now
indigo lintel
how long does it usually take battlestate to reply to an email?
rain marten
How can I fix that?
rain marten
I'm stupid, thanks!
teal rose
Not at all. Most programs nowadays create folders themselves, so it's normal to assume the launcher does it as well.
@stark fulcrum @indigo lintel contact support@battlestategames.com. Keep in mind that it can a few days until you get a response.
@foggy quarry upgrades that take more than 24h are a bit weird. They don't show the full time, but count 24h multiple times until they are actually done. An upgrade that takes 48h counts 24h twice then, for example.
teal rose
@stark fulcrum I'm afraid you need to contact Xsolla. If you are lucky it will be fixed quickly, but keep in mind that some people said it took them a few days.
crystal kestrel
Anyone know why I keep getting upload to load the file client multiple times when im installing the game?
foggy quarry
@teal rose but its been like this for 4 days now and i cant upgrade it
indigo lintel
ive tried to contact battlestare i have got nothing back
is there anyone we can talk to so we can resolve these problems
teal rose
@foggy quarry I'm afraid I don't know what you can try if it is really a bug. Bitcoin farm level 3 takes 72 hours, for example. You can try random things like not crafting anything, leaving your generator on or upgrading something else as well.
@indigo lintel some people said they had to wait 1 week or even longer, sadly. The support is very busy.
obsidian salmon
Generator on or off doesn’t affect upgrade time. Just crafting. The timer only shows 24 hour intervals. So a 72 hour timer will show 3 24 hour count downs
teal rose
@stark fulcrum you can check if everything is fine with your network, but I'm afraid it's most likely an issue you can't do anything about other than just waiting. If any error pop up during the download just hit "okay" or whatever it says and it should continue the download.
remote drift
help us on BR servers, several disconnects.
thank's.
fossil bloom
noone here is able to do anything about that
vivid briar
Hi, I just downloaded EFT on my external ssd, I have huge improvements on loading time but I get a lot of sttuters/fps drops and it makes the game practically unplayable, can anyone help me with that
formal dagger
@vivid briar
Is the cable and port it's plugged into on your PC USB 2.0 or USB 3.0?
vivid briar
USB 3.0
I didn't have stutter issue when the game was in hdd
Loading times were really bad but even rarely then I had stutters etc
formal dagger
Hmm. I'd say confirm everything is plugged in properly and that your cable is rated for 3.0 speeds.
Because you shouldn't be having any stutters.
vivid briar
It is, I'll double check if everything is connected properly. Thanks for the response tho
river dirge
Goodness this game runs horrible on my first gen ryzen CPU
hidden hawk
hello]
river dirge
High premium for a beta game that hates amd cpu I'm out of luck at least steam offer refunds on early access games but Battlestate games are a different story
sonic kindle
launched tarkov and it reset my PC
now when i try to launch it
says i need to install it again
when i try to install it tells me the folder isnt empty
sonic kindle
shouldnt of teamkilled
silver wing
if you have a big mouth talkin' shit to me
they complained at how passive i was
and said that i was shit
etc
sonic kindle
yes because he was saying bad things to you, you tk'd him and took his kit
silver wing
then started making mom jokes lul
sonic kindle
you sound like a mature person
silver wing
who said i took their shit?
and who said it was a "he"?
You sound like a mature person
Shouldn't get vac banned on steam
sonic kindle
who's banned from the LFG chat here? 
silver wing
-.-
formal dagger
@silver wing
You can attempt to appeal, but with an attitude like that I don't believe it'll be overturned.
@river dirge
I'm running a Ryzen 5 1600 and EFT runs like a dream for me. What's the rest of your setup?
silver wing
How do i have an attitude?
formal dagger
formal dagger
As I said, you can attempt to appeal the blacklist. DM @mellow tundra and I'll inform the head mods, however both are a bit busy at the moment.
silver wing
when it was just revenge
sonic kindle
he accused you and you TK'd him- makes you seem innocent LMFAO
formal dagger
Evan, please drop this line of conversation.
sonic kindle
np
silver wing
Evan i was reffering to you
saying i took someone's kit
The guy i killed didn't accuse me of anything
he just trash talked
and was a bad sport
formal dagger
You too Eliott. It'll be dealt with in Modmail.
vivid briar
I need help, buy a more expensive version of the game and I can not play I can not move the items without error, move anything and simply do not accept, already lost many scavs items for this error sometimes I equip pmc and who says? I can, I run half of the things I moved to the character just will not, can someone help me?
sullen tide
Hello, my game could not find the rides and I gave up, now I can not download the game, you know how to solve?
formal dagger
@sonic kindle
So you're stuck in a download loop because the launcher refuses to acknowladge the download?
@river dirge
If you'd like I can try to troubleshoot your issues to get the game to a more playable state.
@vivid briar
So you're getting the 204 move error when trying to equip things and move things around in your inventory?
@sullen tide
What do you mean by rides?
sonic kindle
@formal dagger I got it fixed, just had to select the file where everything was downloaded to
sullen tide
@formal dagger I mean the matches
formal dagger
@sullen tide
Ok, so you were stuck in matching, then tried to reinstall the game and now it won't work?
vivid briar
@formal dagger
yes, and others too, I have the prints of errors I can send if you want, maybe you can see what I did not see and solve!
sullen tide
@formal dagger Yes, I could not enter the games and uninstalled the game, and now I can not download again, because of the error on the download page on the site
formal dagger
@vivid briar
Alright. I believe the move error is caused by your game getting desynched from the item server, and yours in particular is caused by the server saying you have a bigger stash but your game not acknowladging it.
On the launcher there's a option to Clear Cache, please select that, log out of the launcher, log back in and try again.
@sullen tide
What exactly is the download page error?
formal dagger
Hm.
Pick up a free VPN trial and try to download it again. It seems like something is blocking the URL on your end.
sullen tide
@formal dagger could you explain how? I don't understand much about VPN
because I live in Brazil this could be it
formal dagger
I'm sorry, I don't use VPNs myself. I believe it's just a matter of installing the program and turning it on.
This is the one I often reccomend, and it seems to work pretty well: https://www.expressvpn.com/offer/free-trial
formal dagger
Wait a minute, Backend error?
That's a server problem.
Give me a moment.
Or at least it's supposed to be, let me login and see if it's giving me an error too.
That means either the server is failing, or something on your end is blocking the server.
vivid briar
It's just me that mistake, since I bought the game and only with me that happens, I had stopped playing for it, but spent almost 600 reais in the game!
formal dagger
Do you have access to your router Rique?
vivid briar
what would it be, what is blocking the server?
I think so, it depends on what I'm going to do in it
formal dagger
Would you be able to factory reset your Router?
sullen tide
@formal dagger I did not make it 😦
vivid briar
Unfortunately no, I can only restart the router, the company whose use does not give me this network access to reset something
formal dagger
Ok, are you at least able to log into your router?
vivid briar
When I try to assemble a preset. I uncheck the box to buy only from traders, because I dont have traders high enough level, it says i cant do it.
half of it says not available
sullen tide
@formal dagger Now give this error, Jesus help me ....
formal dagger
If you just keep mashing Retry it'll go through.
Your problem seems to be the same as Riques, something is messing with your connection to BSG.
versed goblet
So I came here a few days ago trying to fix my game because i cant load into almost any big map besides labs and factory, and sometimes customs, everytime i try and load in it says server connection lost, and my screen gets all freezed up when im loading as well and i dont know how to fix it but i really want to because i want to go on other maps besides factory
vivid briar
@formal dagger Do you know how to fix my problem above?
sullen tide
when I try again it gives the same error
formal dagger
@vivid briar
I'm sorry, I don't have a lot of experiance messing with the preset function. All I know is that it's still a little bit buggy.
@versed goblet
What's your region, PC Spec, and ISP?
vivid briar
Thanks man!
versed goblet
@formal dagger MSI b250m Bazooka MS-7a70 motherboard, intel core i5-7400, 8gb ram GTX 1060 3gb my ISP is xfinity and my region is NA
formal dagger
Mmmm, do you have your OS installed on a SSD? Tarkov in its current state is beyond memory hungry, to the point where it'll hard crash if you're doing too much in the background.
versed goblet
yeah
and ive made sure to keep apps at a minimum and even have a memory cleaner
only things i have open is memory cleaner and tarkov and discord
and i cleaned my computer internally and externally recently as well so thats not an issue
formal dagger
Either increasing your virtual memory cashe or straight up installing a bigger memory kit should help your issue.
versed goblet
virtual memory cashe?
formal dagger
I currently have a page file of 10gb on my C: drive, though I'd only reccomend one that big if you're running on a SSD or M.2
versed goblet
@formal dagger how do you know what initial and maximum size you should put
vivid briar
@formal dagger
sorry, but I called you in the private I had to go out and lost the one where you sent me something
formal dagger
Not a problem.
@versed goblet
If you've got the space to spare, I'd honestly say use the numbers the guide does.
formal dagger
Go with a 8gb max then, or possibly try to make more space on your C: drive
lapis mason
hi,can u please reply me_
mild musk
What is the problem
formal dagger
@lapis mason
What seems to be the issue?
lapis mason
i need to talk with ogdmit
i cant find in on discord,he told me to text him
im an italian streamer
the problem is that he gave me his discord id but i cant actually find him
can somebody help me
lapis mason
yeah actually,thanks,idkw i didn-t find him
vivid briar
yo I'd like to report somebody who asked me to duplicate gear with him
hes online right now if I can get some support
!report
wise hullBOT
Hello @vivid briar,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
void saffron
Hey boys, I am having some issues with my EFT, I reset my PC completely and now my ingame sound is very quiet compared to everything else like all my other shit is perfect levels. Tarkov is the only thing that is quiet and I dont understand why. If anyone has any solutions would be highly appreciated.
vivid briar
@void saffron send a ss of ur volume mixer and tarkov ingame volume to me
pale drum
Anyone know the times for the car on woods south v ex
obsidian salmon
@pale drum there is no time. It’s an optional exit meaning it may or may not be there. If that’s what you mean
There is a timer when you pay for it
obsidian horizon
making the push to affiliate today on twitch, if anyone wants to help out and leave my stream up muted, would be appreciated
pale drum
fuck
obsidian horizon
Waldo44
void saffron
THIS IS A SUPPORT CHAT @obsidian horizon
NOT A "LETS TELL PEOPLE MY TWITCH" CHANNEL
obsidian horizon
i figured it was support?
void saffron
support ingame for tarkov.
obsidian horizon
kk
mild spade
I'd love to join but there are no voice rooms i can access. How do i get permissions
versed goblet
@formal dagger
i did what you said to do and it made me go into a raid once without lagging but then it just went back to normal
Idk what to do anymore man, my friend has 8gb of ram as well but he loads into raids fine and me it just doesnt seem to work
terse bone
i keep disconnecting whenever i try to enter a raid
terse bone
yes
versed goblet
yeah i got the same issue how much ram you got
terse bone
8gb
versed goblet
same
my man i think were fucked
cuz the only maps i can load into effectively everytime without a problem is factory
yeah i dont know why i said maps
i miss playing the game but i come back and all the sudden i cant load into anything
terse bone
i just got the game friday and my computer today
versed goblet
yeah were both kind of fucked man
8gb of ram isnt enough
for my friend it is for some reason though
terse bone
i sent a support request to the developers
versed goblet
there not gonna buy us new ram lol
terse bone
we have more than enough ram
but i need to make sure that my pc is compatible with the game so they can best determin
@versed goblet according to the requirements you only need 6gb of ram
spiral robin
i wonder if anyone can help me with a display problem. for some reason tarkov wont allow me to change my resolution to 2560x1440 (16:9), it was fine 2 days ago...
terse bone
i get to 60-80% complete creating loot pools then loose server connection
progress i got to awaiting session start
then the anti cheat connection failed
placid raven
the AI need to be toned down, not made into essentially cheaters with no human control
terse bone
man i just wanna be able to play the game
vivid briar
don't think RAM is the issue
terse bone
nah and now its giving me a cooldown timer for scav so imma try pmc offline
do i keep loot from offline play out of curiosity
formal dagger
@terse bone
The current specs are painfully out of date.
@versed goblet
Your guess is as good as mine I'm afriad.
terse bone
i was able to play pmc offline but it was kinda laggy for me
real ivy
hi
i get killed by train...
count come to 0 and nothing happend... and i get kill by super nature force in train with full loot
unkempt crane
Please report the bug through the launcher.
versed goblet
@terse bone i have the exact same problem
real ivy
first game for me noob when i get some nice loot and game *** me
keen plank
Can you stop the train in Tarkov
versed goblet
its less of a not being able to load in problem its more of when im loading loot pools ill lose server connection for no reason
can yall not post these in the support chat
keen plank
@viral granite oy someone needs a spankin
real ivy
@naive hill
keen plank
@naive hill do job
versed goblet
@uneven grove hit them with rock
keen plank
Yup they gon
versed goblet
is this soemthing that can prohibit me from loading into raids? or losing connection while trying to load into raids
keen plank
Do you use reshade?
keen plank
Then ur good
If you used reshade that error would pop up and it wouldn't let you start the game in the first place
Soo you got 0 worries
versed goblet
i just wanna load into shoreline and reserve and labs
or any map besides factory
that'd be sick
keen plank
And you can't?
versed goblet
ive loaded into shoreline once today but i got shredded
ive never loaded into reserves in my entire life tho
and i have a ton of keys for the military bases
keen plank
Well just do it then
versed goblet
just do what then
keen plank
Go load in? Or is there a different issue?
versed goblet
the issue is i cant
versed goblet
MSI b250m Bazooka MS-7a70 motherboard, intel core i5-7400, 8gb ram GTX 1060 3gb my ISP is xfinity and my region is NA
keen plank
Do you have an SSD?
versed goblet
yes it is installed on my ssd
keen plank
Hm
versed goblet
and it i dont have background apps running
keen plank
Aand what exactly happens
versed goblet
and i have a memory cleaner
keen plank
When you try load in?
versed goblet
ill be loading loot pools nad it will be kinda freezy but then it will go to a blank screen then say server connection lost
versed goblet
no
keen plank
Alright
keen plank
Have you tried changing your DNS?
keen plank
How long does it take you to load map and loot?
keen plank
Okay yea no
versed goblet
because my whole time loading it will be like freezing up
keen plank
That's not supposed to happen
While you have your game
On ur SSD
Hm
Have you tried installing the game fresh?
versed goblet
3 times
keen plank
And other games load completely fine?
keen plank
What SSD is it exactly?
versed goblet
disk drives correct?
keen plank
I believe so
keen plank
Do you have 3 drives?
keen plank
Alright I assume 120gb is the size of the ssd?
versed goblet
111
keen plank
3rd one would be your SSD afaik
versed goblet
Ok so now what
keen plank
That's a western digital hm that's an okay ssd
Hm soo that shouldn't be the problem
Okay
How old is the ssd?
versed goblet
no clue
keen plank
As in when did u buy it
versed goblet
around 2 years ago i believe
or 1 year ago
i think 1 year
maybe 2
who knows
1-2
keen plank
Alright
strange ledge
can i have a mod give me PMC role please
keen plank
No need actually hm
versed goblet
last time the conclusion was i need new ram :/
versed goblet
the thing my friend has 8gb and he loads in fine
it sucks cuz i really wanna play with him
and get better loot but i can only go onto factory
keen plank
Do you have page filing enabled on ur SSD?
versed goblet
no clue what that is]
keen plank
Basically acts as backup ram when ur system is low on ram
And uses ur drive space as ram
versed goblet
might have found the issue
keen plank
That's why I think 240GB should be a bare minimum
keen plank
Is that all on ur SSD?
versed goblet
its gonna take a minute
keen plank
Also, do you have CCleaner installed?
versed goblet
gonna be honest with u it was installed on my ssd about
20 seconds ago
and uhhh its gone
terse bone
wait how do i enable page filing?
keen plank
Ideally you do NOT want page filing enabled on your SSD
Rather have it on ur HDD
Because if its on your SSD it will just do a lot of read and writes and basically deteriorate ur SSD faster
keen plank
Press retry?
tranquil wolf
i did
keen plank
What happens?
tranquil wolf
waiting on it to finish
obsidian salmon
Just keep hitting retry
keen plank
^
tranquil wolf
bro lol
keen plank
Basically
tranquil wolf
this is crazy
obsidian salmon
Because that zip is the game
versed goblet
@keen plank is this enough?
tranquil wolf
tranquil wolf
i have 2 tb free
keen plank
Then restart your PC
naive hill
Tarkov only takes up 20 gigs I believe
keen plank
10
tranquil wolf
this is so dumb bro
terse bone
my tower came with intel hd graphics
keen plank
What's ur CPU ma dude
terse bone
intel pentium gold g5400 @3.70 ghz
keen plank
@terse bone how do you even play Tarkov lol
keen plank
@terse bone can you go to start menu in Windows and type dxdiag
obtuse kiln
Please Help, since thursday night ive been constanly getting "server connection lost" while in raid
keen plank
Run that, can't believe you can even start the thing without a GPU lol
Especially with those integrated graphics
terse bone
ok then what
keen plank
If it was some sorta AMD higher end APU then maybe but pentium lol
@terse bone just run it
Screenshot it then
And post here
terse bone
earnest vine
Got to Extract right when timer hit zero, it let me and friend get in, friend got in first, then me, extract timer started, and filled, left, I got an MIA and friend did not, help?
keen plank
God damn well alright
terse bone
so do i have any hope?
terse bone
what would i have to upgrade?
pliant geyser
@earnest vine I looked at your VOD, Your friend made it to extract just in the nick of time for a countdown to exfil, Sadly you barely ran out of time before hitting the region of exfil where the timer starts for extract.
earnest vine
sigh, alright, well, how come it didn't fade to black immediately after timer hit 0?
pliant geyser
Sometimes during a raid once it hits 0 you still have a little time left past 0 seconds.
earnest vine
Even though that time is null, basically?
bright panther
My game keeps switching to my second monitor when I tab out which ends up messing up my refresh rate until I restart it on the main monitor. Any fix?
pliant geyser
Yes, I have had moments where the timer hits 0 I had time left in the raid past it, might be a bug that occurs sometimes, but however the extract starts at ZB-1011 closer to the door. @earnest vine
earnest vine
Okay
pliant geyser
@bright panther When the game appears on your second monitor, go to your in-game display settings and put the game in windowed mode, drag the game to your main monitor and change the setting back to full screen. This is one fix I have noticed worked for some.
terse bone
@keen plank which one has to get upgraded processor or gfx card
sacred trail
Hey I just want to know how can I set a Clan in the clan section of the discord