#community-support
1 messages · Page 485 of 1
whats wrong with the lookingforgroup lol
LFG poor runs any map lol have keys just pm me
oh is it not working for everyone?
i cant use it anymore
so when are the devs suppose to actually start fixing the broken core parts of the game? we cant just play the game. everything has to be cheesed.
Nothing has to be cheesed though. Nothings really gated behind abnormally high skill levels beyond dubiously intended skips.
That and the slow skill gain is an inteded feature, Nikita mentioned that their supposed to be things that slowly grow as you play your way.
my client is stuck on an infinite "checking game" loop, any fixes?
Is ping exploitation ever going to be fixed?
Some people deliberately inflate their ping in order to shoot people before they see them.
Sorry if this isn't the appropriate chat, but sometimes I get that error when trying to browse for items in the AH. Is there a fix for this?
Sometimes if I wait a couple of minutes it goes away
Its appropriate, however, I'm not sure sorry.
Not AH, flea market. Sorry.
hey so i just went MIA on customs because the RUAF extract was available and counting down but not extracting me...i tried exiting the area and re-entering the extract a couple times but it wouldn't take me out after the timer. is this a known bug or?
is there a way to report players?
!report
Hello @teal rose,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
IS THE BABY MOSIN BOLT ACTION INFANTRY RIFLE 1 SHOT HEADSHOT ?!
ALSO DO U NEED MAG FOR IT ?
Every round is technically one shot headshot without head armor
A typical mosin will have an integrated magazine which cant be taken out during a raid, only top loaded
Hi so im not sure where to post this sort of thing but i was just playing a match on Woods when i got a disconnected from server message
It wouldnt let me load back in, looks like i lost everything i had on my body, and my pmc is fully damaged as if i had been shot and died
not sure if this is a problem with others but first time happening to me. Very frustrating as i wasnt able to reconnect and lost my entire kit...
I heard some people got a connection lost error when they died and didn't see their death. Maybe you got shot by a sniper and you just got the error instead of seeing your death?
I've been experiencing some stutter regularly, My fps is fine but the game randomly locks up. for a second at a time, often when im closing menus or getting shot at. Is there a thread for possible resolution?
@sudden granite Not just you, it's been happening to me as well 'Server Connection Lost' at random times during raid...Sometimes I try to reconnect to find myself dead, sometimes I'm still alive just standing where I last was. Also, my internet doesn't DC when this happens, I'm always still connected to everything else on my end.
I submitted a bug report
hi, i just moved some items from insurance, and got a bug saying bad owner. my items were removed from my inventory and insurance.
😦
didnt lose much, but its still frustrating to see my items just deleted.
is invisible scavs a thing? was just on customs getting shot by 2 different scavs but they were invisible. Only knew were one was due to tracers.
@limber lake just restart your game and the insurance will be back.
awesome, thank you
@polar pine Is it possible you were getting shot by the new sniper scavs
Hey admin. When banned the god damm flea market macro?
The tactec trade has limited stock, so it sold out
You can only buy 1 per restock so its not being macrod
yh i cant buy any a restock
I waited until the item was restocked and tried to buy it on time.
Maybe a lot of people are just buying it at once.
@naive hill, no, it was at the gas station and the tracers were coming from an open area.
Help me solve a problem?
Monitor 1 : Playing Tarkov
Monitor 2: Try to play Youtube video ETC
Problem: When I'm playing a video in Discord, Youtube ETC it freezes up until i press ESC or alt tab. It's not like it's lagging it's like its being limited
Not sure its a tarkov issue per say, i think its something else. Anyways was just wondering if anyone else has had this problem or maybe a solution with IG settings or windows settings to fix it
I keep getting a server connection lost error is there any way I can fix This?
can anyone else confirm if there are any insurance issues? I had everything insured for the past 5 raids and I went to que up for another and it's all uninsured now....
@pure geode I think their servers are having a stroke atm
Ah ok hopefully that’s the case I’m just trying to scav things up on interchange
Anyone else crash nearly every fucking time you spawn in?
Hello I have a problem with tarkov. As of wipe 0.12, I can't play anything other than woods and customs. On other maps I see a message as in the attachment. I have already uninstalled the whole game and continue the same. Someone maybe had a similar thing?
Hello, my friend has a problem with his licence, he have bought the game like one year ago and when he wanted to play he saw that his key is missing on his accound. He can't redeem it again. Could you help him?
why cant i attach sv-98 silencer to sv-98 rifle?
@hollow terrace
You need a threaded muzzle adapter.
@eternal saffron
Please have your friend E-mail Support@battlestategames.com with proof of purchase.
@formal dagger ok, i did it. tnx. but i cannot attach it cuz it requires more space in the stash....i have 5 slots available above it and it still says it need more space
The guns extend from the stock, not the muzzle.
Cannot add sv-98 sil to thread adapter. The modifed weapon will take more space than available. Try repositioning weapon in other parts of your stash.
that is the message
oh, ther we go
got it
Спасибо
Is anyone having trouble matching in with their scav? I'm on EU and can't get past matching.
same here in NA
yup aus too
traders and flea market is broken asa well
yep, cant get out of a game in NA
big oof
launcher is broken as well
Did something just crash?
Ive been stuck on profile data loading for a bit 🙂
yep servers gone to shit
say goodbye 🙂
Servers Down
Is EFT down or tf
its down bro
I just got disconnected and now i can't even get on it's launcher
my disappointment is immeasurable and my day is ruined
Same
So it's safe to say everyone who was about to Evac or just evac'ed with good loot will now proceed to have depression
im not angry that it just derped me from a great raid, just dissapointed.
Ehhh i get killed whenver i walk out with loot on my PMC anyway so i didn't lose much
goood thing i died to killa as a Scav after getting killed as PMC
I just got booted mid raid, authorization error, trying to relaunch but getting 504
Any help?
Only a full shoreline resort loot with keys
Wait a second..
Still alive mid raid
Does that mean PMC players just lost their gear sets
yep
Jeez, that must suck
I just lost my keytool because of it
holy fcking shit
anyway I can get comped for this?
Went in with mp7a1, other stuff and boom, keytool is voided, all my other gear
no
Yeah, that's strange.
DCs shouldn't effect anything in your container.
It was so weird. Booted up game, had labs gear on me. Silenced m4, gen4 etc. I swap everything out, for a mp7a1, tv-110, other backpack. Swap my docs case with my keytool and load up reserve. Go in, waiting for players took 7 minutes. Finally enter the game, all of a sudden I have my m4a1 in my hands and gen 4 etc. Also no keytool in my gamma, but my docs case. I'm like ok, well ill just extract asap, since i wanted to hit up the marked rooms on reserve, and my keytool isnt in my gamma. I extract and, my character is emtpy with loot. And all the items i previously put on, mp7a1, keytool tv-110 all gone from my inventory.
I might have a recording somewhere...
Authorization error again, the fuck is happening
just restarted the game again, and keytool is still gone...
lost about 6mil in stashworth because of this stupid error @oblique mason
so the game is basically a goner RN?
whats the issues @verbal arrow
when I want go to the map other than customs or woods I have error
I have already uninstalled the whole game and continue the same.
wait a sec i'll try to find a solution
THX a lot
@verbal arrow try this https://www.youtube.com/watch?v=7ptSxGtYKK8
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
tell me if it helps later.
I'm at work, I'll check in the evening. Strange that an error occurred after entering 0.12
Oh alright
If it dosent work if im here hit me up i'll try to find more options how to fix it.
Of course I will contact you. Thank you very much.
No problem
Only times selling items to fence is worthwhile: Scav knives, antique hatchets, fully modded guns from factory exit campers
hey im having issue with my game that drops at 15 fps all the time but when im windowed (not maximized) my game run fine. anyone had this issue?
is using RESHADE program bannable ?
@desert trout Yes if you do certain settings with it that gives you an advantage against other plays, my recommendation not use it.
@weak comet try reinstalling your gpu drivers fresh without geforce experience and 3d software, and in your game folder in compatibility settings turn off full screen optimization and run game as admin.
I would like to see an official statement about it. could even be a twitter post/forum post or discord post
@desert trout currently you can use it but later on you can get banned for it in future.
thats all to say
they'll announce if its bannable
currently its safe
Hello i am getting memory corrupted please re install anticheat error does anybody know how to solve it ?
Do an integrity check first.
Using the launcher.
@desert trout you can safely use reshade right now, but you need an older version (I think some people said 4.2.1 is old enough). As Wadexas said, the devs said it will be bannable in the future, but announce it a bit in advance.
thanks !
@weak comet does it happen when using windowed borderless as well?
can anyone help with game crashing issues? im not sure what exactly is going on. would prefer to dm someone instead of blow up the chat
That is what this chat is there for. 🙂 You can try to do an integrity check using the launcher.
ive done that. it basically will lose sound randomly yet i can still play. but once the game ends or i try to exit my entire system locks up from the game crash
@desert trout
ReShade is not bannable, you just can't boot the game with the versions that have exploitable features. i.e. Most of the newer versions.
tytytytyty
@safe remnant
In your Escape from Tarkov game folder there should be a Battleye folder that has a installer. Use that to reinstall Battleye
Everyone is saying the game is running. Yet mine doesn’t work. Plz advise
I got pinged from somewhere i cant see in here, please advise.
@formal dagger Thanks im trying if that helps it 🙂
@teal rose no but if i close it and open it eventually itll work normally
@teal rose i have a ryzen 5 1600 with an rx 5700 xt . im getting more stutters too. i didnt have that before
Can I get some connections help?
i DDU my drivers 1 week ago because amd adrenaline didnt install relive (screen capture software) so maybe that is causing problem
@pale cedar
What's the problem?
@hybrid shell It's not working, i have already installed
Im un able to purchase EFT
@tough cove
Contact your bank and confirm that you're making the purchase.
@tough cove
As I said, contact your bank and verify with them that you're making the purchase. My bank did the same thing.
I had the bank issue two years ago. I had to buy at GameStop.
@formal dagger have you seen the issue I posted above
@Ohyaknow76#4412
When exactly does it crash?
Everything works fine until I hit Play. It starts to load. It switches to the pmc page. Then it stops and gives me that error. So it close to loading.
how can i contact the mods regarding teamkills?
@marble marlin
Please DM @mellow tundra with video evidence
so dab, my bank never emailed a confirm number or anything
@formal dagger ok i get the 3032: Sorry, the payment cannot be completed now. Please try again later or contact Xsolla customer support msg and i dont get emails or anything
@tough cove go get a code from game stop. That’s what I had to do a few years ago. For my act and my sons
My bad. Never mind. I thought you were purchasing for the first time. I use chase bank. It will not let me purchase tarkov anything
it says purchases in region : other are disabled
like wtf
why is mine is Other
all i want is to fucking get EOD
I hear ya. I just wanna play. But keep getting error codes
@tough cove
What region are you in?
@pale cedar
Have you verified your game through the launcher?
@formal dagger i just did a live chat with them and they fixed it in literly 5 seconds
The bank or Xsolla?
I'm confused...I lost connection to the server and now my character was considered dead. I thought I could reconnect?
You may have been killed while disconnected
I mean, I got the prompt immediately and booted me to the menu without the ability to reconnect
I was sure when that happened I wasn't in any trouble.
Bleh, just another case of getting Tarkov'd then?
Seems like it friend.
@tough cove I’m not sure. I’ve had the game for over a year. Played it allot before previous wipe. Now I’ve been playing daily for a couple weeks. And today it won’t work
Well something on your system had to change, software doesn't spontaneously stop working without any change to it or its environment.
For some reason just recently whenever I hit play from the launcher it's like a 50/50 chance it will completely lock up my computer where I have to reset to fix it.
how do you know which scope fits which gun
For the most part, any rail-mounted sight will fit on any rail, with the exeption being only small sights can fit on pistol rails.
aightt
thxn
gonna look it up now
@formal dagger which mount do you need
for a scope
i bought a 30mm mount
for the hunter
but it doesnt fit
and i want a 3.5x scope on it
Did you put a rail on the Hunter?
Ohhhhhhh, for the Hunter. You should've said that.
Nope. Give me a moment.
anyone have an updated ammo chart
@jagged mica #pvp-lfg
@jagged mica you can put dovetail mounts and scopes on the vepr hunter.
For example the PSO or cobra mount.
You can just check the wiki: https://escapefromtarkov.gamepedia.com/Vepr_Hunter/VPO-101_7.62x51_carbine
Under "mount".
aight thnx
Should I even mess with Aks ? Or stick with M4s?
Anyone else crash nearly every fucking time you spawn in?
@pale cedar AK is very underrated. Learn to hip-fire in semi-auto and the AKs will be your best friend. Only thing "expensive" about them is the BP ammo, but it fucking shreds, and its a fraction of what 995 costs. M4s are overrated. You want to run 5.56, get an ADAR or HK (if youre not broke).
hey
Once you learn recoil control on it youll be amazed how much damage it does. It seems like, to me, 7.62 BP is the most efficient ammo in the game
i just started getting an issue where the game doesnt respond on launch anyone know a fix besides reinstalling?
Hi, I've never reset my in-game account and want to do so. But there's no option for me in my profile
it should be on the profile page under actions on the right side of the page @sage plover
Ahh, I figured it out. Turns out I have 2 battlestate accounts
but only one has the game
the launcher sent me to the account that doesn't have the account lol
what would you guys say the best chest armor is?
Depends on your needs. I would say any class 4 armour is a good mix between ergonomics, movement speed and protection.
Anyone know the fix for the ‘out of stock’ bug when you sell something on the flea market which won’t remove your now sold offer?
anyone have information on the downloaded file checksum does not match bug? google links really were all over the place, and my ticket was accepted but not answered yet. just bought the game, would like to download asap :c
You can try to reinstall both the game and the launcher in different locations and run this script before installing them again. I recommend C:\Program Files\BsgLauncher for the launcher and C:\Program Files\EFT for the game.
It removes leftover temporary files that can cause issues when reinstalling the game and launcher, especially when installing them in a different location.
okay sounds legitimate was slightly worried abt downloading and running ya know, thanks again
I hope this is the right section for this, but I'm having issues with the installer, and was wondering if anyone could provide me with any possible solutions?
whats the issues? this is the place
@fierce dawn If you don't trust the script: https://discordapp.com/channels/521608697764380694/521614489884295169/648468234059776023
Thank you,
I just purchased EFT and am stuck at slow install speeds of around 40 kbps. I have heard a couple other people have had this issue, and I tried running it as an administrator and turning off my ipv6, which gave me a solid boost for around twenty seconds before sending me back down to a really slow speed. Are there any concrete fixes for this, or am I going to have to wait? I normally get much higher download speeds on all other platforms
that just reset my support history rip, i think the support channel is slightly bugged as i couldnt view any history before i verified my account. I scanned it though and no threats so im goin for it
You need to accept #521628660298678283.
oh do me a favor and repost that link then, thank you!
It's just a link to a message if you don't trust the script: https://discordapp.com/channels/521608697764380694/521614489884295169/648468234059776023
@ancient rover That's a common issue right now, sadly. I don't really know a 100% working solution, but you can try different network related things like restarting your modem and router, changing the DNS server etc.
Thank you for the suggestions, it sucks that it's a known issue, but oh well
I'll keep trying different things, and if nothing else, I'll just power through it
My friend just turned pilgrims into ragman for the quest and lost all his bags because he had them stacked, can he do anything about it?
Nope.
@teal rose how do i change install location? the installer doesnt give the option even after i delete all files, run the script, and then try to reinstall
Just try again with the default location then.
ah dang. thanks again.
@low sequoia What would be the best AK to use in your opinion?
@wanton prairie try asking around in #beginners-assistance or #eft-chat. This is more for tech support/game support
hey
Ah my bad i just saw people talking about it up there
my connection to host keeps getting lost
Sry
No worries, just probably a bit more info/responses on that stuff in those channels than here
What server are you connecting to @zealous kiln ?
shoreline NA
auto
You could try selecting a specific server going forward. Select one or two that are closest to you to see if that fixes it.
well im in a raid and keep getting kicked out
It could just be that server having issues, so I don't know if you'll be able to reconnect to that one. But going forward, that's one way to troubleshoot the issue.
how long is the leave penalty?
There's no leave penalty, you just won't get XP or loot besides what's in your secure container
so i lose all my gear other than stuff in my alpha?
Correct
was just teamkilled by GrizzlyFX and Kuro
I'm a brand new player with 700 rubens and was usign a remington 700 modded sniper rifle with level 4 armor and level 3 helmet
Not complaining that I now have 0 weapons or gear, just warning others that teamkillers are abusing new players
yeah i have first hand experience with that
@uneven grove still having a downloaded file does not match checksum issue when trying to install, changing the launcher install location and game install location and running the untarkov script provided by @teal rose didnt work either, any suggestions?
Riddle me why whenever I get in a fight my fps drops to 1
Poopoo connection the the server
Didnt say it wasnt
Reinstalling usually fixes it
alright ill try that
I just got out of a scav raid really juicy and when i got to the transfer theirs nothing except for the starting kit
it said it was a run-through even though i got a pmc kill
Itll fix itself after yoy go to your inv
liar XD
it's whatever, just some hideout stuff and trizip and modded ak w bt rounds
kiver faceshield too 😦
games been buggy recently
hello
Why the fuck does my game lag whenever anything happens
theres a spot with the red canisters next to main where i got stuck about to lose my gearset😢
Please report it using the launcher to make sure they fix it.
Said F:/ConsistencyInfo file could not be found. ive reinstalled it and this is the second time ive gotten this error. any tips?
the game downloads completely
google hasnt told me shit
i could really use some help
make sure you don't have it installed somewhere else
it's not
like remaining game files
i just had my friend send me their consistency info file
Hi All - Is anyone here able to help with sales? I didn't purchase enough copies on accident and was hoping to revise my order. I submitted a ticket but it's been a few days and haven't heard back
man im trying to download the game via my browser now and trying to recognize game files after the installation, i've been trying to troubleshoot this game for hours now, its that important i play this tonight
is there a way to tell them a bug, but like, in a way that they wouldn't fix it? Just got xp from offline mode transferred over after dying in online mode...
and i'm kinda in favor of it
what do you think they do when a bug is reported
log it in a file, the most logged bugs are sorted, and then reviewed to find the most game-breaking ones, those are prioritized for the programmers to debug first. I'm just wondering if there's a way to say "bug, but keep as a feature" tag to use
having an issue that can not log into the launcher
I brokeded my gammmmmeeeeee
game down 
it no let me logg or plrayy

saying error retrieving update list
@fierce dawn how did you fix it?
@teal rose download via browser, I went into the launchers %appdata% logs and got the client download link and installed manually then had the launch recognize it and repair
Hi, i was in raid minutes ago with a friend, when a message saying something about authorization pop up in the screen
then my game crashed
now i cant even open it
i get this error
I got the launcher in english but the error is in spanish
Help? D:
Is anyone else having some issues with the Flea market
why the luncher wont work? cant start my game?
anyone else unable to get any loot out of the map as a scav? my scav gets his inventory rolled back to the one i started with in the loot transfer screen, 3 times in a row now
is the verification email problem fixed yet ?
I keep getting a message that i cant get in raid by server disconnection, quite annoying =-= on my free day .
@eager mauve move something off the scav that you dropped and itll error then show you the right loot
i tried that aswell, didnt help
it just smacked me with the starting loadout and thats it, oh and i didnt have any of that gear on when i extracted, i tossed it all for better stuff i found inraid
and i could move it to my stash without the error that normally puts me back to the transfer screen
I need help. I keep getting an error that says. It appears the game has terminated. Please help
Do you get to keep items you store in your alpha container even if you die
yea
I need help. I keep getting an error that says. It appears the game has terminated. Please help
For over 24 hours. I don’t think so
Isn’t this support? Why can’t I get any help?
I just deleted the game. Re installing.
It better work
I’ve removed all security and everything. Turned off firewalls.
I can’t get any help. It’s so nice
I’ve been hyping up the game to so many people. I’ve had the game as EOD for over a year. It has had some bugs. But now not being able to log in for multiple days. Give me a GD break
@pale cedar whats the problem?
@pale cedar try veryfying files when its done downloading to make sure it downloaded properly
i dont recomend turning off the firewall
turn it back on
if it gives you an error due to it then maybe
try putting the game onto a ssd if you havent done that already, thats how i got rid of all my launching problems
lmao
only started doing that since 0.12
also does anyone know if you can get banned for using youtubers names ? ive seen quite a few youtubers who dont play the game have tags
ok nice
that wouldn't of surprised me
Anyone here for mod support?
Wouldn't mod support be a bit hard since they're aiming for a multiplayer only game?
Thanks for the help @frozen laurel
@pale cedar no problem
how to fix bad service version problem?
@tranquil ravine have you tried re-instaling whole thingy
have they fixed the problem yet that when you start the game from the launcher it doesn't start but your pc locks up?
@brisk bane
what is the average response time for support via Email
Soon™
Hey Support, I just bougth the game and while downloading it, Im getting really low download speed from 250-350 kb/sec instead of my usual 8-10mb
I have an issue where im not getting the quest for prapor and therapist after completeing chemical part 4 these are some screenies both say marked as failed
Relaunch your game
when you take out like half a mill worth of gear dont even get in the game and cant connect to a server but ur pmc is in raid lmao
rip reap-ir m1a
relaunched and everything
i restarted my game and its the same still marked as quest failed
bugged quests are great
which i did
That’s how it’s supposed to work.
yep
You’re trying to get the redemptions?
i had them pop up too when i turned it in and said failed both with the music too
trying to get No offence and trust regained
which arent showing up
scrolling up and down on my stash makes my computer make different noises lol
apparently the Reset Password is broken i have tried across multiple days and have been waiting for about 48hrs for an email response. looks like i wont be able to play
can't connect to a specific server - tried VPN'ing in case my route was having issues and the same thing persists
any ideas or should I abandon the game and take the penalty?
sooo, can i fix the little problem that is,, starting the game from the launcher, it's doing nothing but loading, the screen doesnt even change and the pc just locks up,
theres no errors showing or other things it just tries to load up the game and just nothing happens except for the pc locking up
btw my specs, i7 7700 RTX 2070 Aero 32gb ddr4 2400mhz
the game worked great before 0.12 came and ever since its just been like this
so how can i or can you guys fix this
i logged on to the launcher and it clames that i didnt purchase the game so i logged on the the website and it says that my beta is expired please help
@atomic coral
What have you tried so far to troubleshoot the issue?
@outer zinc
Where and when did you purchase the game?
I purchased it on 12/29/17 and I live in Utah
Is there a LFG channel?
I think he meant on what site you purchased it
Yes accept the #521628660298678283 and you can view #pvp-lfg
I first purchased the standard edition then later on I upgraded to the eod edition and I did all the purchases on the BSG website
And my wife has the same problem as slayerdude18 I bought her a ssd and installed tarkov on that and it worked for us
Hmm.
Please message Support@battlestategames.com with your proof of purchase for further support.
Okaii I sent them a message asking if they would look into it but I didn’t provide proof of purchase so I’ll do that right now
Thank you @formal dagger
@formal dagger i tried deleting the whole game, the launcher, and change password, and ive tried a restart, ive tried resetting the acount so i'd start on lv 0 again but nothing worked so far
@atomic coral do you have it installed on a ssd?
ive tried normal hdd and on an ssd
same problem
after re installing the game works for like a day and then the same problem starts bs ing again
Have you benchmarked you computer lately?!?!
all other games work perfectly on ultra settings without any problems
Run that and see what it gives you
@atomic coral
Go to your My Documents folder, then to Escape from Tarkov. Delete the local.ini there then try and boot again.
And other games my not stress your ssd or you hdd as much as tarkov
well heres the thing
before .12 it worked great
after .12 it worked for a couple of weeks
and then it started doing this
@outer zinc
do i have to download the benchmark thing and what does the thing do??
No you don’t have to download anything it just puts a test on your computer it’s not a bad program or anything
hmm ive looked into it through the site, i dont trust programs like that ive tried a bunch and it always made the pc janky af for the first couple of min after the stress test, and it did wanted me to download
even with brand new pc's
@atomic coral no need to do a benchmark. Try to do an integrity check using the launcher and delete the file Dabminski mentioned.
ill have to download it again then, XD after a couple of tries today i kinda got angry and just deleted everything until i would know a way to fix it or possible fix
Run this script before downloading it again then.
It will get rid of temporary leftover files and configs.
so integrity check and the local.ini , ill give that a try tomorrow
👍
@frosty flare
What's up?
i get huge fps drop when i ads with a sight
when i mean huge i mean from 60fps to 1fps
Majority of the time I launch the game it freezes my whole PC. I get the spinning wheel on desktop and can do nothing.
@fair raptor
Go to your My Documents folder, then to Escape from Tarkov. Delete the local.ini there then try and boot again.
@frosty flare
Is it with red dots or magnified sights?
magnified
@frosty flare
How much memory do you have and what do you have the game installed on?

Both are a part of your problem.
Id reccomend at least 16gb of ram, and a lot of free space for virtual memory.
Since magnified scopes in Tarkov use a rendering method called picture in picture that basically renders the scene twice on your screen.
c drive?
the matching bug is seriolusly still around????
two days straight of fucking with my server settings, firewall, reinstall game, still cant scav in.
been over a month and not fixed nice
100GB is left
@violet breach
What's your region and ISP?
@frosty flare
https://www.x-plane.com/kb/increasing-virtual-memory-on-windows/
Follow these steps and allocate 20gb to your paging file. It's not as good as political memory, but it may help.
@formal dagger btw do you have to do an integrity check after deleting the local.ini or... no?
Yup.
ok, just makin sure im not making any mistakes XD
i have windows 7 😐
@frosty flare
Oops.
https://helpx.adobe.com/x-productkb/global/set-virtual-memory-paging-default.html
Follow these steps to set a default size for your virtual memory paging file on Windows 7 or Windows Vista.
yup
how can you check on why your game loses sound, then freezes, then after i close the game out my pc locks up and need to hard reset? any help would be appreciated. has happened a lot in the last couple of days
heyho why i cant add friends.. ?
last time i tried to add someone it took a minute and sending it a couple of times
okay, but i will add him but he is not in the list.. so i cant find him?
yeah this all works, but when i want to add him in my list, there is no entry of his name <.<
have him search for a party then he should show up for you to invite
Windows event log was writing almost 10GB into file, taking up 9,9GB of ram
I killed the process and stutters dissapeared
wth
i
extracted as a scav with a ford armor and i didnt get it
when i transfer my stuff over to my stash all it had was the stuff my scav started with
@left herald
You still at the screen?
Im in Australia, mate is in germany. We have always chosen a server in the middle, Singapore, to go halves with the bad ping but could still play together at least. Now it seems like he cant chose singapore. He said it seems to cut off at 175 ping, that he cant chose singapore anymore. Any ideas how we can get on for a game again?
150 ping is the hard limit for ping I believe.
You can remove the limit in config files
Thanks. How can I do that Jaeger?
Keep in mind, that tampering with that limit is agaisnt TOS.
Anyone have a fix for this? : Every game ive been in since 2 days ago the players are invisible and i'm recieving frame lag that makes the game unplayable.
2 days ago the game worked fine, now I cant play at all
Is it against TOS to use VPN?
I posted on the forums days ago and i'm still not given permissions to the discord. SOS
@median blade
👍
ty
ah ok thanks dabminski. Why the change though? Means I cant play with my mate OS now :/
i was just transferring from an insurance return to my stash ... and i double clicked on a couple of containers in my inventory and they disappeared.
I need help learning but i got no mic
@full sleet He should have gotten an email from the website that charged the card. Or he can check his cards account to see if funds were taken out from that transaction.
@stray sorrel Youtube?
Or get a cheap mic online. There are hundreds of options for temporary use.
@full sleet When he went to the upgrade portion on bsg’s website it directs him to a transaction screen. I don’t remember the company’s name but I do remember entering contact information as well as a valid email. Once you entered the credit card it should have said transaction/upgrade completed and you would receive and email confirming that transaction. Another way you can tell is to refresh the game and login to see if you now have eod, all of your stuff should have transferred to the updated account. You won’t lose anything in your stash and you will have the eod items sent through insurance.
Xsolla was the transaction company name I believe. @full sleet
where in the server do i go if im looking for a group
ty i didnt see that channel
👍
i dont see that channel?
@vivid briar
Got you settled, you should be able to see it.
np, sometimes the role bot breaks.
@frosty ocean im gonna try get a headset with a mic on itlol
So I was full geared looting a player, my head was red but helmet was good, rest of body green, I stood up under a barbed wire fence and I instantly died, is this a bug or is barbed wire so deadly through a helmet? Or a bug?
Enviromental damage sources ignore armor.
For the Stash water and lunchbox mission
Do I just throw it on the ground inside?
Nope. In the first room of both bunkers, if you look around on the ground there will be a [PLACE] option.
I don't believe so, that task is pretty forgiving.
Cheers
Each corner of the main room there’s a broken wooden box
How would I get this below 150 total recoil?
@exotic ridge Follow this guide: https://escapefromtarkov.gamepedia.com/Gunsmith_-_Part_3
Cheers
I bought EOD and my 300k R just disappeared after dragging it into a wallet 😦
anyone know anything about that?
Try relaunching?
for some reason tarkov gave me a blue screen and crashed my pc. then proceeded to reinstall after I turned off and turned on my PC
because of the windows updates
should've open the game.exe directly without using the launcher
You could've tried to point to the current installation.
i am trying to do the blood of war pt 3 i have marked the fuel and extracted twice it will not complete for me
What does it say is missing?
That's weird. Try to restart your game, select a different server and try again.
Make sure you exit with the "survived" status.
You can try to do it in a group as well.
already restarted and thas when i did it again still nothing
I have no idea then. I'm afraid you need to try until it works. Please report it using the launcher though.
You should really do an integrity check using the launcher.
Discord streams?
Anyone in the us getting long matching times in reserve?
extracted for a third time for the blood of war and yet still wont complete the hell is going on
has anyone else had the game lose sound the crash?
@olive robin Blood of War pt3, the mark fuel on Woods
You need to get the Survived Status for it to count and no the Run Through status
It is one of the few that need Sur over RT
is autoram cleaner useful? i heard someone said it's not function well
Yes, it will help.
any devs on
anyone who is super knowledgeable
Just send your issue here.
its about the cristmas gift
Yes?
and hoe to get it my buddy got it and showed me how but it is not there for me idk if it is because of the version of the game i have
*how
You should have one if you bought the game before last christmas.
I am not 100% sure if it's exclusive to EOD, but I heard a lot of people talking about it.
ah ok so it is now new that is from the old cristmas gift sorry to bother you
who can i contact to dm about an issue with the game?
You can send it here.
Last night, I prepared my best gear for the raid, and the loading was stuck at "Awaiting session start" for more than 15 minutes... after which I got back to main menu with message - you got killed in the raid... I lost all my damn stuff and did not even enter the raid. Does this happen often?
Where can I find logs, please?
Hey I'm wondering what graphics card would be best for running this game in ultra (and other games) on 1080p using a Intel i7 3770 processor, asus p8z77-m motherboard, and 16gb of g.skill ddr3 ram.
☝️ No offence, but this is not "EFT" support question.
I apologize, but the help section completely dissapeared for me after posting the above message so I figured this might be the next best.
This is a place where you can ask questions like that. @sand breach
@ivory skiff you will have the option to attach logs when reporting the bug in the launcher.
@sand breach what GPU do you have right now?
None.
Your CPU and RAM are a bit old and will most likely cause some issues for EFT.
@teal rose I'm purchasing the comp from a friend for 250, all I need is the gpu and an ssd
Alright.
@teal rose what sort of issues?
Maybe some performance issues because Tarkov requires good CPU and RAM.
A used RX 580 should do fine tbh.
Make sure to pick the 8GB version.
Ok, is the RAM interchangeable with this system? Itll be my first real gaming comp so I'm not exactly sure what can be upgraded and what can't. Been cruising the internet for the last few weeks.
It's DDR3 and modern boards use DDR4, so you will not be able to reuse it for future upgrades.
But 16GB DDR3 are fine.
Ok, that was my main concern. I'd like to get ddr4 in the future, but if I can't I dont know if 250 bucks is a good deal then.
Dont want to buy parts that can't be put in.
Well, the CPU and Motherboard don't support DDR4.
It wasn't a thing when they have been released.
Yeah, I'll be eventually replacing those down the line.
If I can, Ive heard intel is hard to modify.
Yeah if you upgrade CPU and Motherboard you need DDR4 RAM.
In the future.
Though 250 seems fine for that hardware.
Ok. I'll probably buy it then.
I'll make double sure all the stuff can be switched out before without any issues.
Oh yeah it can be swapped out, you just need the right components. You can't put newer CPU's on the board, but you will be able find replacement parts if the CPU breaks.
Same goes for the RAM.
Graphics cards and SSDs/HDDs still use the same connector, so you can just replace/upgrade them without issues.
Ok, my first real upgrade was going to be the motherboard and cpu
What do you have in mind?
Not sure at the moment. A buddy has the same motherboard with DDR4, so I'm getting confused hahaa
Or at least I'm pretty sure he does, mines the "mini" I know that.
If you upgrade, you should upgrade to something like a third gen AMD Ryzen.
Anyone know what causes these errors? These are visible after I have a game disconnect from the game mid-raid.
http://prntscr.com/q9rtce
@teal rose I was looking at those. Few friends say they love them.
So, I dont meant to ask a billion questions here, but a buddy is running an i5, that's four or 5 years old, and rocks the same card but has ddr4. Hows that work?
Meant mother board.
@sand breach DDR3/4 are not bound to i5, i7 etc.. It's just that DDR3 was the standard until a while ago and got replaced by DDR4. That's all. The CPU and motherboard you want to buy are 7 years old or so and DDR3 was just the standard back then. You can't say "DDR4 is just a DDR3 upgrade like i7 can be seen as an upgrade for an i5". Think of it a bit like USB 2.0 and USB 3.0. USB 2.0 works, but USB 3.0 is the standard nowadays and therefore everything uses 3.0. There is no reason to use USB 2.0 or DDR3 in new products.
Ok I get exactly what you're saying
Maybe that shows is a bit better. The numbers down there are just "years" (not accurate at all) and on the top there are CPU gens (not accurate either). As you can see, gen 1-3 have been released when DDR3 was the thing and therefore used them while gen 4-5 are recent enough to use DDR4.
So, say I keep this "stock", as in what comes with it from my buddy. Then I get say, the RX 580, what's the frames going to look like? I'm completely fine with 60fps on 1080p until I'm familiar with the concepts of the technology ect.
What I'm really looking at however is a gtx 1070, and as long as I can maintain 60fps on 1080p again, I'm fine.
I'll be playing tarkov, and dayZ mostly.
Also, I really appreciate the time you've taken to answer my questions.
Forgot to mention, I would prefer to maintain high/ultra settings.
No matter what GPU you choose, the CPU will definitely be a bottleneck. You will most likely not hit 60fps on high/ultra in Tarkov and DayZ, but they should run.
The RX 580 is often said to be on par with the GTX 1060 (6GB).
It really doesn't matter too much which GPU you choose with the CPU you will be using.
I would just recommend you to get a used RX 580 or GTX 1060 (6GB) or better.
Ok thanks.
I've been watching some videos as we talk and this one gentlemen is getting 70-90fps with a 1080, 3770.
I will check out the 580 now.
Again, thank you very very much for your input.
Also: the video is from 9 months ago so not sure how much Tarkov has changed since then. Never played it ha
Let's say it almost feels like a completely different game now.
Damn, good to know! I heard its very very,...argumentative sometimes
Even with 4k rigs.
im running 9th gen i3 with 1070...lets just say its running great for me.
why hasn't this been fixed?
so what i've reached the limit? it should still let me change
Are you saying it won't let you change it if you actually reach the limit?
Yup. It's been a bug for a long while.
Damn thats annoying
Here we go again. Can’t play the game. Says forbidden.
Yesterday I had to delete game. Re install. It worked. And now it’s a day later. Having to do the same thing.
I’m about to start getting angry. Wouldn’t all of you? Oh I know it’s Beta. Yet I’ve had the game for over a year. Never issues. Nothing’s changed on my end. Just the game has changed.
Oh that’s right. Support. What’s that.
Absolutely nothing in EFT
Well re installing the game worked. That’s cool. I will spend 15 mins a day just re installing.
is my hardware ID tied to my IP ?
I died the first time I did this
I have just done it again
And waited 5 minutes
And extractedf
And it's still not let me complete it
So.. I went to purchase the game and register an account to be presented with error 403 at - https://www.escapefromtarkov.com/registration - anyone able to assist?
@exotic ridge
You need to survive, not get a run through.
@brave matrix
Contact your bank and confirm with them you're making the purchase.
Ohhh lol
I did the same when I had that task
@formal dagger I cannot create an account on the page https://www.escapefromtarkov.com/registration
it shows 403 for me - how about you?
Ohhhhh, I apologize. I misread your post.
no worries, I hope to contact someone who can make them aware to fix 🙂
Yea it's fine on my end.
do you need the hideout to attach some scopes on weapons?
nope
but you may need an adapter
So, I bought EOD yesterday and I received all my items, I went to drag my 300k Roubles into my wallet and they just disappeared I tried everything from restarting my pc to my game. Does anyone know anything about that?
the good thing, is that it's relatively easy to acquire 300k in a single run. still sucks though
mine was a double click. i transferred a triton rig from my insurance return to my stash.
then I double clicked it to try to open it.
and poof it was gone.
no biggie... but then i tried to open a duffel that had nested duffels in it (and maybe other loot) and poof.
dunno, might be irrelevant to your cash thing.
I wonder if guys from BSG are trying to reproduce bugs on internal builds or live build, no particular reason just curious.
To be fair a majority of bugs are directly related to a individuals connection to the server.
yea I know, tho some bugs are also setting/client related. Tbh I have not experienced any blockers/game breaking bugs so might be lucky.
@formal dagger I don't think that transactions from container to container should be able to be failed due to a lag spike.
i mean, it either moves or it doesn't, but it shouldn't disappear. that would be bad database design.
Not sure if its the same bug as mentioned in the latest announcement called "infinite heal bug"
...but I had a bug when trying to heal with an ifak that had 75/300 left to stop a Bleed.
The ifak heal animation would get stuck in a loop, wouldnt heal, wouldnt stop bleeding, and didnt change back to my weapon.
eventually i died from blood loss and lost all my gear and loot on labs.
non of the ifak points got used and just was stuck in a loop
Yup, that's the Infinite heal bug
@formal dagger im still crashing lol (my game anyways) my pc is all good now. Just gonna play other games in the mean time

if it was because my pc cant run it then my pc shouldnt be able to run and stream vr games
Your computer makes my soul hurt
okay thank god they fixing that..... lost so much in that raid because of that...
it was such bullshit because i killed crew of 3 PMC's and couldnt even stop bleeding from bleeding out
The #looking for group is not showing. I've checked the #news-setup and #521628660298678283
You’re good now.
Thanks!
@formal dagger i have ran scav factory and pmc shoreline and interchange with no problems after resseting my BIOS
All of the official support team members are in Modmail or Support@battlestategames.com
the actual game support is horrible imo but the discord moderators like dabminski are very active
@neon ruin
Remember how I was saying it may have to do with your motherboard?
yeah
lmao this game is rly going to being a crap like a dayz
i still feel skeptical it could crash at any time
just did another interchange run online though
michu it is already better than dayz
if you are going to cpmplian then play something else
they exactly know about bugs for some parts of a player and do nothing with it
giby u have alright
most bugs are personal
i rly should sell this game and start enjoy others
oh so sad someone cant stop healing
i cant play cuz awaiting sesion start going in endless
and they exactly know about this ans answer me "we working"
working from 0.12
to now
The Infinite healing is a known bug, its much easier said than done to just 'fix' bugs.
same things dayz devs calls
its easy to talk hard to work
same was with World war 3
im rly big fan of bsg and eft but come on
Though I should also say, selling accounts is against TOS and if you transfer it the account will be banned.
i crashed lol but that is still the longest i have been in
i feel like it just delays the inevitable
i mean im just saying if you want to complain about the game just play something else
Giby please.
Michu does have valid complaints, but you don't know how much they break their backs to try and fix this game for us in the background.
I exactly know
but tell me why they trying to fix cosmetics when they have biggest other problems
Because the team that makes shirts and guns is different from the coding team.
It's also a different team that designs maps too.
Hey guys, quick question here. The price does not include tax right? Or does it in certain countries?
Hey i missclicked my stack bullets of 60 and put them for the marked up for 43k each... So i payed by acedent 2m roubels for fee.....
Think its posseble to send an email for that?
2 weeks ago they answer me about problem with awaiting sesion start they tell me this is a servers problem but i dont see any notes about improve stability or sth like this
it is because the server you play on is low pop switch to a different server on launcher
i try all european
i try to switch vpn
dns
reinstal game reinstal windows drivers. i was in church in mosque i talk with car mechanic i learn about quantum physics. nothing work
im rly frustrated i cant play at this lovely game
don't think quantum physics will help you load into a game of tarkov
better try something than nothing
@hardy lintel
Correct, the price shown on the site is the initial price.
@carmine pebble
Im afraid not.
i srsly wait for moment when the call "we fix it" but i think they rly dont care about this group of ppl who have problems like me
that means it's pre-tax ?
@quartz flint
What region are you in?
@hardy lintel
Yup.
because holy cow the starter kit would be 47 euros thats something...
Europe
Where exactly in Europe?
Does the shooting range use ammo?
Poland
Like when you shoot
i try swap dns from standard to 8.8.8.8 and support 8.8.4.4
nothing happend
i saw few months ago someone have this problem and he solve it at this way
@zenith timber
Where are you from again Kiry?
How's your connection been lately? Michu is mentioning that his connection has been garbage.
To Tarkov, I mean.
I haven't played this shit game in 2 weeks
not surprised

and idk I have never had connection issues in 2 years unless bsg or isp fucked up
but when I did everyone did
so ye
game crashed as i was putting scav shit in stash lol
hopefully a new update comes out and it magically fixes my problem
@quartz flint have you tried joining someone elses group? and have the group leader ttry and join raid?
you not as leader
yes i try to play with 1,2 players
im not lazy man itry to solve this mistake alone
but nothing help
im tired
could someone help me with a small issue
hey guys, I pressed "back" while loading to the game as a scav and now I'm getting "matching" for 10 minutes now, anything I can do about it?
I tried restarting the game and changing servers
@vivid briar
What's up?
So
My friend bought the game, he played it for 2 days and now it doesn't work
It says he needs to buy the game
Where did he buy the game from?
G2A
There's his first problem.
If he bought it from them he likely got a stolen key or a misadvertised trial key.
I'd advise him to chargeback that scummy website and buy official to fix his problem.
@quartz flint does offline raid work?
fuck g2a
@formal dagger how long should it take for me to get an answer back from the suppport team??
@outer zinc
I honestly couldn't tell you, their turnaround time varies a lot.
@formal dagger Could I get a username change to Vanguard Actual? I'd like my name here to match my ingame username if possible
If not np, but I'd appreciate it
@primal ridge
👍
I can't load into Shoreline most of the times. If I do, I'm walking around without receiving information from the server - which usually ends up in me dying to ghost shots from a scav that I should've been able to see.
Sorry how do i remove the news rank from my discord on here ?
few too many pings and i cant figure out how to remove it
You should be able to remove your reaction in #news-setup.
oh thanks
@unborn briar you can try to do an integrity check and select different servers in the launcher.
I'll try @teal rose
are they gonna fix the blurry scope bug?
Most likely.
@viral heron what exactly do you mean with that?
Do you have a screenshot?
say there is a rock and im less than 30m away from it i can not see it until im about 20m away.
That's a bizarre bug
i will record it
It sounds like some settings are messed up on your end. Try deleting the local.ini in your My Documents/escapefromtarkov folder
And do an integrity check using the launcher.
cheers
Checked integrity, nothing updated, but I'll try running a raid.
@vivid briar have you been able to download it before?
sounds like i would try re-install just to try to force it to update
hmmm
is something blocking it for downloading? maybe your virus programs?
ok lets take radical measures here then, can you try to download that update with vpn?
tunnelbear is free
ok so its not isp blocking you with their virus protection shit or anything
problem is totally on your end
based on this i would totally just take all virus programs out just for second to try this
was thats the keyword, now one has to try anything to get it working <.< as far as im aware they just released new patch today too
so your client migth not update= cannot get new version for game
What did you try so far?
Try to launch this script. It will get rid of some temporary files and configs.
Jemand nen Plan was ich noch aufbessern muss? meine fps schwanken zwischen 70 und 40.. Das ist ätzend.
While the launcher is closed.
@tiny wharf what?
What do i need to buy so i have constant fps? it always struggling around 70 to 40. thats annoying
Just double-click it.
That's fine.
Just run the launcher again.
@tiny wharf can you send a screenshot of your current ingame graphics settings?
How well do you guys think I can run the game (i7 6700hq, gtx 1060 3gb, 16gb ddr4, ssd) I hope to get 60+ fps so the game can be more enjoyable
Should be able to get 60 fps most of the time, but there are some maps with worse performance (Reserve or Shoreline, for example).
anyone there who can help with a quest? i would pay for it, pm me
@vivid briar the only thing you can do is contacting the official support.
@sour galleon i used to have your gtx 1060 you might have to drop settings to LOW though
@vivid briar but there is no staff here, this is community run support
@tiny wharf Try the following:
Screen mode: Borderless
Vsync: Off
Shadows quality: Medium
Object LOD Quality: 3
Overall visibility: 1500
Shadows visibility: 80
Antialiasing: TAA
Resampling: 1x off
HBAO: Low
SSR: Off
Anisotropic Filtering: Off
Sharpness and the four boxes in the bottom: Whatever you want
You can drop the overall visibility to 1000 as well.
It only really matters on shoreline or very far objects outside of most maps.
@vivid briar
I'm afraid BSG doesn't usually accept ban appeals, and according to rule 8 I'm going to have to ban you from the discord.
If you've already contacted support, please wait for an Email back.
@mild osprey the vram is a problem since I only have 3gb, but I heard that this game is more ram and precessor demanding then graphics card
@sour galleon yea i had to run everything low to stop lag, then i moved to gtx 1070
Maybe texture streaming works well on your machine as well.
@teal rose so visibility difference is this game is not so noticeable or there aren't many big open areas?
There are some big areas, but you can easily tweak the settings to make it look good on low-end computers.
Though keep in mind that drops to 40-50 fps are common in this game even on high-end hardware.
anyone there who can help with a quest? i would pay for it, pm me! 1 left!
Still wrong channel.
@teal rose I will try texture streaming if needed, but now I am waiting on a christmas sale and if there isn't one I will get the game anyway since everyone I asked told me I can run it fine.
👍
I keep getting a move error? I've restarted the game 3 times now and still nothing. Anyone know of a way to fix or cheese the collection
Anyone have any fixes for slow menu? I have a really good rig, don't think it's normal to be so slow.
i7 7700k 4.2ghz
RTX 2080ti FTW3 Ultra
16gb ddr4 3000mhz
Tarkov is installed on 1tb SSD
@thorn hull forget it. eft is the real problem. i have this too
What did you try so far? @thorn hull
I've uninstalled/reinstalled graphics drivers, checked windows updates, reinstalled th game, cleared cache of Tarkov, deleted temp files, turned windows game mode off, disabled fullscreen optimizations, Override high DPI scaling behavior.
nothing has worked
I've done that too
btw uninstalling/reinstalling the game is pretty much the same as integrity check lol
but for the record I have done the integrity check like 6 times
not really
shoreline stutters some times
other than that, most maps are pretty smooth
I have notice an increase in hard lock freezing lately though
but it's very random and happens rarely
usually when encountering scav fights/scav boss
Try to delete the local.ini config file in Documents > Escape from Tarkov
And run this script once.
Make sure both your launcher and game are closed when running the script and deleting the file.


its fixed ?



