#community-support
1 messages Β· Page 483 of 1
ill check gimme a min
@teal rose practically yes. It starts but does not appear on the screen, only in the taskbar and "not responding"
Do an integrity check using the launcher first.
And replace your local.ini file in Documents > Escape from Tarkov with this one after that.
And change the fullscreen mode to "borderless" after the game launches.
@teal rose i just got into a Scav match
Just play the raid like you normally would and try PMC again after that.
okay
@teal rose
I'm reinstalling the game, I'm going to try when I'm done
@teal rose its not looking like that did anything
having issue entering game since yesterday. Any fix known?
i dont understand why they dont have a system where when you queue up you are placed into a match queue and than after a preset time of waiting (until map reaches max PMCs or until time till create runs out) than the server will create the match for whom ever was in that queue
i shouldnt be here waiting 20 mins to get into a match, or worse never as thats what it looks like for me
i submited a ticket to BSG
I am pretty sure there is something like that already in place, but it doesn't force a new game (more like it "suggests" a new game when certain conditions are met). The issues you are having don't seem to have anything to do with lack of matches/games, but some technical network issue. I'm afraid I don't know a 100% working solution, but you can try various network-related things like restarting your router, changing your DNS server, disabling your firewall/antivirus etc.
..or restarting your PC.
yah, i figured it was like what i said, they need to force a new game IMO
ill try a restart in a second
didnt work π¦
Where is Offline located?
The offline mode?
yes
You can enable it in one of the screens before starting a PMC raid.
Past map selection?
Yeah.
Same gameplay though?
Yes and no.
Some things like item spawns or scav behaviour are different in offline mode.
Ok, main concept is the same.
Yeah.
Depending on the map.
Customs, Interchange, Reserve and Shoreline are pretty big and have a lot of places you can loot.
Shoreline is the biggest map in the game with a lot of open areas.
Interchange is a big shopping center with a lot of stores you can loot.
Reserve is a military base with a lot of buildings and a lot of rooms as well as unique exits.
Factory is a very small factory mostly played for PvP.
anyone know why it takes me forever to load into reserve and why I lag soo much once I get in
Customs has a bit of everything.
Woods is.. a forest.
Labs is something you should not worry about yet. π
Ok & why does the shortcuts keys for weapon selection appear to sometimes work on initial key press and with no weapon cycle?
@stoic fossil Reserve is a pretty big map with a lot of things. It causes issues for a lot of people. Try to play around with your auto ram cleaner, core affinity, shadow distance, render distance and LOD quality settings ingame.
It's like I have to drop one weapon to use the other.
Yeah
Do you have multiple weapons equipped?
Keep in mind that 1 is the pistol by default.
2 and 3 are the big weapons you can equip.
It's hard to explain. I'll have to generate some footage of it.
Is it because you can't have two weapons at the same time in the carry position?
On sling.
I hope that explains it a bit better.
Ok thanks, I'll test it out.
I can not enter the game currently and haven't been able to since yesterday. The same error banner has been displayed for three days now reading "At the moment some of the players may have difficulties entering the game." I am one of those people and i am wondering if there has been a fix i am not aware of or hasn't been released. Thank You.
Evening everyone. Been trying to get a hold of a moderator or administrator. I'm not sure if the modmail is down again or not. If a member of staff could get back to me whenever available, I'd appreciate it.
The modmail is down, yeah.
im stuck on this screen while logging in is this an issue others are having?
@winged badger
Modmail is down at the moment, how can I help?
Do you mind if I DM you? I'd like to make a report.
Not a problem.
is there anywhere to send screenshots of loot hauls?
thanks!
Why does "Waiting for session to start" take so long?
Did you overclock your CPU?
I'll try tomorrow, thanks
I'll keep posted
ryze
tyvm
teddy havent u played longer than me -.-
yeah I have
how you not know o3o
i havent played in a year
ah ic
Why does "Waiting for session to start" take so long?
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
watch that
@stoic fossil depends on a few factors: your route from your pc to the server hosting the instance, latency, packet loss, etc.
@teal rose thx for the reply. doing it. Anyway for the message u wrote to another member about 1 for back up and 2 for secondary etc etc. I actually reset all my keybindings.
The game should allow personalization of icons and also of NUMBERS for items: I have first item on 4 second item on 5 ... etc... anyway in a order that makes everything non intuitive and messy. if the yallow to set our button and icons \ numbers and also name the key action it would be great.
Report sent and detailed with pic served extraction etc.
Hey i need help
@muted zephyr
What's up?
@lament niche 0.2 rep.
ahh
so i got the eod edition and i didnt get my 400k roubles....
At exactly 15 fps no matter what you do?
yeah
What's your CPU and GPU usage?
And rn im doing something so in a bit i can fix it with you
HOW the FUCK do you fix this retarded healing bug
I died 2 times today because of it.
I cant heal myself or stop bleeding whatsoever
I had a bandage / ifak and selewa and nothing would work. the med animation just sticked.
so fucking demoralizing man.
Did you try to restart the game?
Not if you close the game with Alt+F4.
And restart.
Well, or close it via the task manager or similar tools.
@teal rose VIRazy yeah i have a lot of times and uninstalled the game then installed it again i've cleared the cache about 4 times ive done few integirty checks
What are your specs?
Oh and i had it working fine just like 2 days ago
I had the game running fine
then 15 fps next day
Nope
Don't think so
ill boot up the game real quick
wait
And im pretty sure its 15 fps
Ok now its running fine
sometimes it will get 15 fps
Anyone know solution to constant disconnecting? Have 0 issues in any other game, on a gigabit line with single digit ping most the time
What have you tried so far?
I realized i might have figured it out, was having tons of issues in a specific game w/ constant disconnects, realized only thing changed in past like 3mo since it started happening was my pihole, so turned that off temporarily, gonna see if it helps or not
nah, that wasnt it, tried going direct line w/o router, happens, disable pihole, happens, i have no packets being dropped
would this be the right channel to ask about performance tweaks?
has anyone run process lasso for their ryzen cpu and got a performance boost from it? a few people talked about it on reddit but their explanations on how to set the affinity was a little vague
Is it expected to loose 50% FPS on live servers vs offline?
@frail wren i think u should share some mun
visual glitch
Prapor's troops finally took over
is it a known issue that you get your last raids end of game stats ?
this messes me the fuck up
Yes its known
Hi all,
I bought the game yesterday and was able to enter without problems. but later, upon re-entering, the game does not start me. I open the launcher, give it a play and the game starts but does not respond, it comes out in the taskbar but does not respond. Yesterday I talked to an official discord boy and he told me to put a file that happened to me, but it still happens to me.
Any help please?
@mental herald intall the game onto a ssd it fixed all my booting problems
Its been 6 Days .. The Support gave me a Copy and Paste answer to my Ticket and i still dont have my EOD Stuff. Also i cant get my Money back. Battlestate scammed me out of 63β¬ How is there no one that can help ?
i dont think they scammed you that isnt how a company works give it time
How can it take 6 days to give me items? There is no way it takes that long. Its unacceptable
have you reset your game profile ?]
yes
you just have to wait the game is in beta if you really cant wait and feel like they have "scammed" you then go through your bank with evidence and get a refund that way
I show up as a EOD User Ingame for more than 4 Days now. So they can do that but the rest of the items are not there yet?
the same happened to me but i got on with it you will just have to wait
you had to wait six + days to get your EOD Stuff ?
i still technically havent got it
but i sorted my self out with a gamma from someone else and moved on
this was my message to them "i reset my game profile and i got everything but the gamma container back"
so if you buy something and you never get it its ok for you ?
this was their reply "Hello.
An upgrade has been issued to you. You can reset your game profile once every three weeks.
Thank you."
And you think that is ok ?
that is not an excuse for taking money from people and not giving them anything
okay then go to your bank and get a refund
If "Its a Beta Issue" is the answer to everything how is the support so bad
they should know
okay get a refund from your bank
no i just want my damn EOD Stuff
"kid" says the one that thinks this is acceptable behavior and retreatment of customers. christ
okay then get a refund and stop crying
ive had the game since 2017 this is the first time ive have a problem getting my stuff after a wipe
i understand that the game is in beta and they are struggling with servers and support staff you just have to be patient companies dont just take money from people there is a clear server problem then if people arent getting EOD stuff you aint the only one
just to make sure you havent kicked up a fuss for nothing you have checked your ingame messaages for the items
then how is there no statement about it taking more than SIX days to get the items?
They don't need to release a statement what are you trying to get at?
he thinks eft scammed him cos he hasn't received his EOD gear yet
From upgrading game pack?
im not too sure it seems like it
Yeah well he did seem very upset from what I've read - He's lucky as before you used to have to reset your account to upgrade game pack, now you just get the bonus items
Would hate to see him if something went wrong in real life
pog
like i said though its obs a issue they will sort it companys dont just "scam" people
Yeah for sure, a lot of server issues the last couple of days so that's probably why
plus it seems like support staff seems understaffed seeming how long they take to answer but oh well
Yeah but the game we have from a small team is great - been playing since June 2016 and if anyone played the game back then there would be nothing to complain about in the games current state π
is anyone getting matching on shoreline for ages?
this guy is cheating in customs
we hear 10-15 r700 sniper rifle then when i crouch and wait my friend both of us got hs by this guy
I have question guys i changed my game email to another email and they said i should wait 2 weeks to apply this change iam I going to get the verification code when I download the game on the old email or on the new one if i want to download it before those 2 weeks ends?
are you in right sport @copper temple
spot
@dusky dome i think its old
reason being they have not yeat touched it
Why I should wait two weeks to apply an email change
Doesnβt make no sense to me at all one week couple days okay i can understand
But 2 weeks!
Hmmm, anyone else having issues with the game rn? Was about to insure my gear before going into a raid, got error message, decided to restart the game and am stuck at loading profile rn
Nikita spilled coffee on the servers again.
same here

I'm in lobby right now at waiting for players. we're all good, vro
idk im na
and its down
i cant med or anything
Yeah, I'll take a break and see if there'll be any update about it in a bit
this shit annoying tho second day in a row lol
nikita to server rooom, its on fire again
are servers down any1 know?
My friend just purchased the game and got banned while he was playing for the first time ever!
It happened on the Seoul server, as a Scav, at Shoreline and played together with me.
The only programs that were running in the background at the time were Discord and Blitz.gg
Please let me know why he got banned. He hasn't used any hacks nor exploited glitches/bugs whatsoever.
well thats unlucky your friend needs to do lottery ticket right now @whole junco because that is know bug too lol
also can you just join in any other server?
Do a support mail wait like a week and resume gaming, you just got bug thats like 0,0000000001% chance
@whole junco the only thing he could try is contacting the support: support@battlestategames.com
i totally seen this before happening yes
just lost a kiba key after coming out of scav raid. friggin pissed
That's really frustrating π¦ Thanks for the input guys!
anyone know a way to get that back?
@whole junco also make sure he doesn't join this server because of rule 8.
mmm nope @worthy python
@worthy python Are you still in the transfer items screen?
I'm afraid you can't do anything about it. There are server issues right now as well, so that's probably the reason.
π
that's srsly messed
@teal rose What is rule 8? lol
tarkov gives, tarkov takes
mostly takes
@whole junco 8. We only allow one account per user and our server will ask for a phone verification of this. If you have been banned previously, you will not be allowed to create a new account. If you have been banned from Escape from Tarkov (the game), you will also be banned from the discord server. Our staff will not actively monitor this, however, it will be enforced as discovered.
@whole junco people who got banned in Tarkov will be banned on this Discord server as well.
thats messed up rule though
just saying
its not like they use server to anything anyways
@teal rose That's really bad. Especially for people who got unfairly banned...
He is so pissed now. Paying for the game and then getting banned during his first raid ever is #@$* up
It's a rule, so I better mention it.
And the worst part is they just send him an autogenerated email without any specifics
Appreciate it @teal rose
i do admit they really should hire 1 person just for customer tickets
only so much what 2 person can do
That would be very helpful for the community
You know spending quite some money for this game after considering it for weeks, getting banned and now gotta wait for days until this whole thing gets resolved is not a great start into EFT haha
some poor bastard just upgraded game and has been waiting 2 weeks for his stuff
sight its good game but the fact there is no support dedicaded is just bad
That's horrible :S
Imagine being so excited and then they make you wait for weeks lol
At least the community is very helpful here @mild osprey
There is a support team, but it's very busy.
So a lot of people come here and most of them have issues only the official support can solve, sadly.
Makes sense ...
..so we send them back to the official support, where they need to wait a few days.
Thanks a lot Virazy
just a bug id like to report
servers still on fire
anyone else getting a 502 trying to get in?
@whole junco
Where did he buy the game from?
@formal dagger from the official Tarkov website
i put a key on the flee market and then wanted to take it down so i went into my offers and pressed remove i go to look in my stash and its not there wtf where did it go?
messages
thank you does it take time to get back ? or is the message instant
@whole junco
Well, as Virazy said your friend can email Support@battlestategames.com to try and appeal his ban.
I need some help. I can not get into the BSG website or launcher. My password reset isn't working. I have checked all my old passwords. I have tried to raise a support ticket but there is no confirmation this has been seen / sent
Please Help π¦
Anyone else have problem connecting customs
Server just lost connection after 10 mins of waiting and now am stuck at awaiting session start for 4 more minutes after reconnecting
Reading "the issue has been fixed" leaves implicit stuff that a new comer may not know.
I don' get why they don't mark it with a number or just remove that message. (red color on launcher).
At BSG they are the experts but I really would like to understand what benefit such a red band on the launcher represents...
Anyone else having their geforce panel (control panel and experience) crash when clicking play?
i need help contacting a admin ?
PM @mellow tundra
Ask them...
i did but no reply
Solved the disppearing geforce panel issues by clean install of the drivers (reinstall did nothing).
When i try to scroll wheel to walk slower or quicker it takes 9 scrolls to get to the bottom
is there any fix for this?
@neon ruin You can adjust your scroll wheel amount in windows mouse options in windows 10, or in 3rd party mouse software like razer, steel series, etc.
Under mouse settings
is anyone else having trouble launching the game?
i have done that @tulip tangle and it just speeds up scrolling on everything else but remains the same on tarkov
@vivid briar
The bot is broken, if you have it please DM me any video evidence of the TK.
@primal pebble
The @mellow tundra bot is broken atm
Rip my bad
I'm having issues with the BattlestateGames launcher on my laptop...... really just wanted to buy and sell on the market while I'm away from the main computer and during downtime
trying to find a fix for it online is proving to be an absolute pain in my ass
the error says "could not find file C:\Battlestate Games\BsgLauncher\Content\wpad.dat
any help I'll gladly be your pack mule for a few great raids
this has been happening for a while, maybe 2 weeks now
Hey can someone help me,
i keep getting "bad service version" whenever i try to go into a game
Hey, how can I report a hacker? Died today very suspiciously. I have a twitch clip
!report
Hello @unkempt crane,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
@delicate frigate ^^
@delicate frigate
Type the !report command to get all the info you need.
@indigo hull
Log out of your launcher, then log back in
@vivid briar
What have you tried so far?
Also goddamnit @unkempt crane

NO U
I have question guys i changed my game email to another email and they said i should wait 2 weeks to apply this change iam I going to get the verification code when I download the game on the old email or on the new one if i want to download it before those 2 weeks ends?
Its ok to install on 2 different machines, right? (work and house)
of course, will not play at the same time.
@delicate frigate
https://forum.escapefromtarkov.com/forum/106-general-discussion/
Go here, the cheater report megathread should be pinned.
Okay got it
mhh so is the m1a1 bugged as in that it doesn't allow you to cms/heal ?
The healing bug Is a general desynch bug.
for some reason I only get it with the m1 so far and I read a few other people mentioning it too with the m1
Literally can't scav into reserve or woods. Matching for a long time just like in the beginning of the wipe.
I have tried switching servers and seeing if different ones work to no avail
Any idea how to not provoke the critical error 228 error items moving. Can't get my insurance return
just restart
I retarded, but each time i try to move them, i get the same error, 5x restarts now. I also tried slowing down the moving of items and menu clicks.
Haha I retarded lol rofl... Meant to say restarted tarkov
there is one item that is casuing the error or a few items
I got it yesterday
when moving stuff over
A few items
I had an mp5 that when i moved would error
@tulip tangle
Do you have CCleaner?
No, not on this pc
Sometimes a registry clean cycle can get rid of the move error.
Trying it out thanks
Trying to connect to a match with a friend, matching 11 minutes, back'd out, tried again, still waiting 12 minutes, anyone know if the UK servers are borked?
@lusty eagle
tried to man, wont do anything
gives me the same shit
if i clear the cache, would that do anything?
It's worth a shot
do i go into the file and delete everything in the cache? im new to this stuff
hey guys the quest Kind_of_sabotage says Failed and completed at the same time ? is this a bug ?
hey guys im kinda curious
Hello Im trying to download EFT but its stuck at Downloading Files (Calculating time...) for ever (almost 9 hours)
is it normal to not be able to heal but be able to play tarkov nomrally
@little cosmos Are you by chance using an M1A?
yes
Yeah. For some reason that happens sometimes when using the M1A. No idea why.
oh lovevly
No way to fix it esides extracting.
Alt-F4ing doesn't fix that one
Hope you're not bleeding
I know the feeling. Blacked leg and bleeding and you've gotta hope you can limp fast enough.
2 bleeds
oof
and blacked legs
any support people on in general?
on rese3rve
Strange how it happens extremely frequently with the M1A compared to other weapons
@brisk bane sorry to summon but i need help
Does anyone know how to fix the Checksum error? It pops up while installing so I cannot download the game
thanks for that info @lusty eagle
There should be an option to clear the cache from the launcher, just click on your name and it should be in the drop down menu.
@buoyant oasis
when i bring up the launcher, it hits me with that window, i cant do anything outside of the window. if i hit anything in the window it closes the launcher
@formal dagger it fixed itself?
Is there anyway to report names like this guy. there are some names that cross the line but this sick git is on a whole new level.?
dose anyone know if i need to restart my account or not ?
@fiery ridge
I'll pass that along.
@foggy quarry
You do not, no.
@buoyant oasis
Welp.
@formal dagger so how do i fix the problem ?
it says failed and complete at the same time
Give me a moment, let me look at the task.
@formal dagger Thank you.
@foggy quarry
Did you hand over the folder to Therapist?
What level are you?
25
@formal dagger is that the reason ?
i did do search on it and ppl say its borken
Im assuming the issue is that you just completed all the current tasks for your level, or you may just be desynched.
You can only give the folder to one of them
What green said. If you hand the folder to Therapist, you fail it for Skior and the other way around.
@limpid dew you should probably look for help for that on their discord server
also, the program you're talking about is against the games' terms of service
why does the game spawn two squads of PMC's right beside each other?!
Does anyone know if the bug with not receiving gamma container on upgrade has been fixed?
oops
Anyone else have Tarkov kill their computer when they extract from Shoreline, and only Shoreline for some reason?
I need help can anyone help with me just getting a password reset link emailed to me PLEASE.
It has been a week
What email service are you using and are you using any email software?
Nope. gmail and i just go to their website
Try to add a filter rule for no-reply@escapefromtarkov.com that says emails from that address will never be deleted/marked as trash but will always be marked as important.
I wont lie i have never added a rule before. I will have to look it up
hello friends
anyone know anything about monitors?
i just upgraded from a 1080p monitor to 2k, and all the text and stuff on the screen is blurry
Make sure the ingame graphics are the same
@plush glade welcome to windows bad scaling. Go to Settings > System > Display > Scale and layout > Advanced scaling settings and enter a value as close to 100% as possible (100% would be the best, but maybe that's too small for you).
oh yeah okay great
this is way better
text looks alot better
do you know anything about colours maybe? this is a different panel and everything seems a little too white/blue
@teal rose I checked the filter and nothing pal. It just seems that they are not responding to suppport requests but yet when i go to buy a new one i get all confirmations to confirm my "new account"
But if you really want accurate colour, you need to get something like a "SpyderX" monitor colour calibration tool.
@drowsy laurel oh yeah, the support is very busy right now, sadly.
Thanks so much @teal rose very helpful
@vivid briar try to restart the game and/or do an online raid.
If it is not back after that it was probably a bugged weapon.
I loaded the game up after 4 months to play with my friend and after I chose my name I got banned?
welp you probably did something to get banned
@deft iris @vivid briar check the ToS and rules of the game and contact support@battlestategames.com when you are 100% sure you didn't do anything bad.
And rule 8.
I have asked this question 3 times with support, each time they don't read the question and tell me to check my email for the gift key.
I purchased the game for myself, and at the same time purchased a gift key. However, I mistakenly used the GIFT CODE on my OWN ACCOUNT, thinking the code I had got was for my own copy, which was already credited the game and that I'd then receive another code as the gift key .The code is no longer valid, and it says my gift is active. However, I already had the game and so my key was wasted.
I would like a replacement gift key, I have purchased a gift key, and I would like to be able to use it to allow my friend to play the game.
Anyone else had a similar issue with burning their gift key on the own account? if so, how did you resolve the issue?
Please help, thanks in advance
hmm
so every time i reach the main menue after finishing a game, I cant press anything and am forced to completely restart the game. anyone know a fix?
also, whats the setting that makes you be as quiet as possible, because it used to be Caps lock and now its just gone. anyone know how to fix that?
Alt?
no, it was caps lock but now its just gone
quick question - how long does it usually take to hear back after submitting a support ticket?
yo question
i just finished a run as a scav
was in the map for 19 minutes extracted
and i dont have any of the loot i looted???
dafuq is this shit
found a fix pm me for help
^^^
HAVE to be in screen still
Hi all, completely new to EFT and was attempting to install, however im getting some repair errors that is preventing me from opening the game, anyone have some advice?
can someone join vc to help walk me throuugh something
Can someone chanjge my nickname to nigsy please as thats my ign
@teal rose I completed the download and i have an error on the launcher that says I need to repair the game files
or could my firewall/antivirus be holding up the game files from installing correctly?
And repairing the game files doesn't work?
Cant even get that far, the repair path in the launcher just spins and wont load
Close the launcher, run this script, remove the old game files (probably in C:\Battlestate Games\EFT (Live)\ or something similar) and install the game in a different place again (I recommend C:\Program Files\EscapeFromTarkov\) and make sure your antivirus isn't running while you are installing the game.
do u need 3k for dorms v ex?
@teal rose giving this another try, Ill let you know if I run into another issue! I appreciate the help!
I need help with some graphics issues in my game. My game has a weird fuzzy/grainy effect on it and im not sure why
if anyone wants screenshots dm me and ill send them to you
Feel free to send them here.
dont have permissions
Accept #521628660298678283.
Ok my game is telling me I'm on the raid
But I cant reconnect
The game disconnected when i was loading
My friends told me I didn't load in (aka my body isnt there)
Whats the procedure with this?
Should I confirm leave?
What kind of penalty I receive in that situation?
What does it say when you try to reconnect?
brb, gonna screenshot the error message
"Confirm leave" will result in your characters death and therefore the loss of items/gear equipped.
But my friends told me I didnt spawn
Is there a chance I spawned far from them as PMC?
If you disconnected early in the loading screen your char will most likely not be there.
i know it can be hard to see but if you look, especially at the floor or sky or the gate, the game has a weird fuzzy/grainy effect. I
I got disconnect at some point during the loading screen
@ancient agate uncheck the "noise" option in your graphics settings.
Is there a chance PMCs spawn far from each other?
My friends confirmed I did not spawn, at least not nearby them
Yes there is, but your friends will not find you.
I have asked this question 3 times with support, each time they don't read the question and tell me to check my email for the gift key.
I purchased the game for myself, and at the same time purchased a gift key. However, I mistakenly used the GIFT CODE on my OWN ACCOUNT, thinking the code I had got was for my own copy, which was already credited the game and that I'd then receive another code as the gift key .The code is no longer valid, and it says my gift is active. However, I already had the game and so my key was wasted.
I would like a replacement gift key, I have purchased a gift key, and I would like to be able to use it to allow my friend to play the game.
Anyone else had a similar issue with burning their gift key on the own account? if so, how did you resolve the issue?
Please help, thanks in advance
If you insured your stuff it will be save.
let me see if noise fixes it
Ok virazy I can't join in any way
can someone please come ot the support channel and help me mid raid real quick please lol
This is the 6th or 7th time I've tried to reconnect
It seems the only option is to confirm leave
I could really use a hand in the support channel finding my etract in customs could someone please help me
@runic flare I'm afraid nobody here in this chat can help you with that. Only the official support can help you with that.
@cobalt kiln I'm afraid so. Though you can be sure you will get your stuff back if you insured it.
@teal rose that fixed it, thanks. Spends 20 minutes doing solutions that reddit suggested only to find out I had to untick a box
I didnt see who came in to help me, but dude you did me a huge favor, already said thank you, but thank you again.
π
Hi @teal rose ran into another problem this time with this error:
Or if anyone has some advice on how to correct this! thank you!
hahah so just spam retry?
so when i try to download the game i get a "download file checksum doesn't match" error and I've tried uninstalling everything and reinstalling and I've also tried some .bat file someone on here told me to download and use but that didnt work
I just finished a skav loot run and 70% of my stuff is gone, any idea why?
Must have done something right on this since the game files are unpacking haha
huh
Sorry was working with someone earlier to get the game files downloaded correctly
can someone answer my question real quick please lol idk if I just got glitched or part of the game
Is there a way to fix the 'Server Connection Lost' bug? My internet doesn't disconnect, but 90% of my PMC raids I get disconnected with it and it often ends in me reconnecting to find myself dead
@formal dagger my issue has been fixed by BattleState
im trying to reinstall my game onto my other hard drives that are in Raid 0 and every time i try to select the drive which is G for me it tells me it cant be installed there
Got killed by my own nade that I had thrown above the hermetic door extract's truck and I ran into the tunnel. It managed to kill both me and the PMC above the tunnel
Does anyone know how to fix the checksum file error?
I keep getting stutters, it's always when scavs spawn, only when scavs spawn. It's annoying that I can use it to tell when they spawn. Anyone else?
@next lava verify if you havent tried.
Hi guys i upgrade my account from basic version to EOD and i dont have gamma :/ i dont want to reset account
@digital finch
You haven't had to reset your account since .11.
okay ? ive been playing since 2016 so thats why
As have I, just letting you know though. The less frustrated new-EOD modmails I get the better.
everyone is fuming about not getting their eod stuff
And support is doing their best to fulfill all the tickets their getting as a result.
Hi guys, do you know if it's possible to play tarkov with a Free trial Key ?
I'm afriad there hasn't been any Trial keys given out in a while.
has anyone had the issue when they launch the game it just says "User action Required" followed by it has appeared the game has terminated with an erro.
I cant launch the game at all
@runic flare Be a big brain man and send a Support Ticket plus all evidence to the support department of Tarkov on their website
ive had enough of this fucking shit
where do you report cheaters?
!report
Hello @fossil bloom,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
nice how some people can see you through walls......................................................
Noob here. Why is this AR red? What is it missing?
Gas block
omg that was fast. i sold the scope thing at the end of the barrel because i thought it was in the way, is that what i needed?
also @flint burrow kolpak will never save your life
@flint burrow buy an colt buffer tube and an mk12 low profile gas block
@full monolith Cheers man, will do
FUCK THIS GAME ITS ALWAYS CRASHING
@flint burrow you can also buy a fully naked m4 and replace all the parts if you want a full auto rifle
calm down with words
@full monolith oh sweet. thanks
@full monolith bought the m4, but that hasnt fixed the issue. It seems to break the gun as soon as i add the HA CQR grip-stock
still
no stock
@flint burrow the cqr hera is counted as a pistol grip
remove the stock from the cst and put it on the m4
@full monolith oh i had no idea there were parts inside parts ^^ got it working thanks
My friend is having issues where he cant see characters move after they spawn (meaning he cant see or shoot anyone) anyone got any ideas?
relog if not he needs to exfil and just join a new raid
how do i join the channel?
Hey where can i report someone's selling his account and scamming people ?
support@battlestategames.com
Are you able to click "retry"?
Just hit retry when it pops up.
whatup with "connection to server lost" in every 3rd raid since a few days now?
ok my bad for using automatic servers, I just wait for 20 minute in queue to get on a stable server. Its really sad I have to make my own statistics to sort out which server hates humans and which one does actually not mess with our gear,
Hey, i need help. I donβt get the verification code via email..
What's your email service and are you using any email software?
I created a other account to test it with gmx.de and there I revive the email instant..
Weird, same here. Try to create a filter rule that says things like "never send to trash/spam" and "always mark as important" for no-reply@escapefromtarkov.com
And try different email software as well as the web interface.
Hello everybody. I have a question, there are still 7 days trial key or were the only for an event. have a friend of the Eft times would test. And if so where do I find them in my profile?
There aren't any right now.
Though you will most likely get one at the end of this year.
So only for certain events. Thanks anyway
how much xp do you need in total to reach lvl 35?
@teal rose donβt work..
why do i keep gettin moved out of lfg chat to some hour glass chat then being warned im goning to be black list from the discord
@sick wyvern
Idk about the warning, there's nothing in the logs showing that, but are you joining the channels with the black plus sign?
Anyone know why in offline mode im losing gear if I leave or die? I was under the impression that you couldnt lose items when in offline mode?
pretty sure insurances are broke
says on place rather than e.g (Military base)
this happened on a server that dropped out and in constantly till the end of the raid
lol lovely
also received a message saying that my stuff was sneaked out even though i was in raid on the final seconds lol
hahaha
@little hull
If you're losing items, then you're not in offline mode. That big red banner is there wither you turn on offline mode or not.
yeh king i checked on offline and i didnt loose any gear
hmmm ill have to double check then
Quick way to check, if you're in offline mode you don't see a list of other players.
hey i have one question when i open the OBS and stream Tarkov, the game crashed and closed some programs and also the stream,can you help me how to fix this problem?
can someone help me with a in game issue?
i'm in game on customs, US servers, i'm at the extract point it shows I should be at, but no count down timer to get out?
you are prolly not at the right one, or its not available
Hi, is there a place to view know bugs/glitches?
Does anyone have any tips for faster loading times especially for maps like reserve other than the obvious "buy a ssd"
buy an ssd unfortunately
I read some people's problem didn't get solved even after the ssd
its either SSD / memory or slow cpu π¦
Long loading time telp? :((
Or K18
oh okay, thank you for the answer tho
I have a friend who loads so slow like im in the game and he's stuck on loading loot
I mean I load in time for maps like customs and sometimes interchange
why am i getting 30 fps
but as it seems I can't load in under 5 mins for reserve
@vivid briar change your server
I'll give it a try, thanks
if that doesnt work got an ssd?
im having a lot of fps issues and i dont understand why
@olive robin usually thats if the server is full... but if its saying "loading map (04:25)" then its most likely not a server side issue
right if you are already connected to a server thats on your HDD not being able to get to the files fast enough thats why i use an ssd it makes loading much faster
@olive robin what GPU / settings do you have it set to?
Hello again, what are people using to show fps?
hit ~ type fps 1
Ty
at most im getting 30 and im very confsued to why
Any tips for rendering issues?
what is your GPU and cpu
I'm on a RX 5700 XT with a Ryzen 3700X
you should be able to do max settings like me
So, similar setup to me, i run Texture Quality High / Shadows low / O Lod 3 / O visi 3000 / shadow vis 45 / AA TAA / Resample 1x Off / HBAO off / SSR off / Anis Filt Off / Sharpness 1.4 game fps limit 120 / z blur chrom noise grass OFF
105-110 solid fps
i have a hard time seeing players
thats why i put everything to the max
makes it much easier
@slow holly I'll check settings thanks
what in the fucking world
@slow holly you fixed my shit thanks why on earth did i just jump from 30 to 122 just for making things look like poo?
i left texture on High+streaming texture
I'm going to upload my glitch if I can see it on video.
This damn meds bug has killed me so many times...
kck what is your glitch?
Plz fix this goddamnnn bug..
While walking or running imagine a 1 sec pause every now and then.
Mishka - the game engine isnt very optimized just yet, also please do watch what gpu drivers you have and make sure not to "upgrade" but do a new install of drivers
Just happened to me and I was with 800k loot and bled to death
kck that is a stutter its common
Kink i just built this cardboard box pc yesterday so the drivers are the brand new ones for nvidia
yep thats garbage collection in play, Nucleophile.. theres not much that can be done once it starts except for getting to extract in time...
@olive robin it's really annoying. Hopefully that's at the top of the list to fix.
if it happens to you again, make sure to remember exactly where you were in the game map, timer, what you did right before you hit your heal. And then submit the bug filed with that info
Gotcha. Will do
@fast aurora yeah i still get the stutters my self and im on a 32gb 2080 3900x its been apart of the game for some time now
Mishka the stutters are server side, it is most likely the server is performing garbage collection and thats where you get the small stutters. or they are doing live snapshots frequently (i doubt this to be the case, but it is possible)
true, i am just honestly surprised this cardboard box idea worked, dont try this i wouldnt recommend it at all. but my case i ordered is too small for my GPU even though it said it would fit
@olive robin it feels like your heart missed a beat lol.
what do you mean xD
are you talking about the game in general cause this makes me jump all the time and my body dumps adrenaline when i get into shoot outs its awesome
ugh! go into marked room.... weapons case on the floor.... no backpack π¦
why is this game hard and why are scavs shooting me when i just spawn as a freaking scav
kink thats happened to me before
only thing that happens in this game is me getting killed without even having a chance to play
@broken topaz player scavs mate and they upped the AI
rule of thumb cause no one works together unless you're in a party kill everyone all the time
cauase if you dont shoot first you will be shot
if you spawn as a Scav and another Scav kills you, either you shot at them.... or raider... or player...
sometimes you might find a friend but rarley
nice to know thast
@olive robin Shootouts, I'm just getting the Mia outs atm lol.
its kind of the game man, scavs dont work together so other player scavs will shoot you
as you can tell im really fkn triggered rn
Also beware of the following, Some players might wiggle at you.... pretending to be friendly... and once you turn around... mosin to the dome
no i know the pain for 4 days i couldnt get any loot lost everything
that happens alot too
so how can i team up
thats why i go by the rule of thumb you aint in my discord you are going to die
cuz aint nobody able to speak in game if im correct
well i dont have any friends who play
well first, get your Discord account verified, then look in the LFG chat
^ yes
thanks for the help guys
ill play with you if you want but i suck
Tarkov is a brutal game at first... but the community is where its at, we help each other π
thats not really true xD
I've been playing since 29th Nov.
there are some who do help but there are many who will kill you at a seconds notice and throw fits like children if you arent good
very true
ive been playing since 2017 or was it 2018 dont remember but i still suck
but those are the exception to the norm π
I think Extraction is always closer than it is lol.
not in my case i stay out of LFG because of that fact 90% of people i run into are immature children
hehe that walk of shame with 2 borked legs on shoreline to either tunnels / road is a long walk lol
well im only half of that @olive robin
hey as long as you dont throw fits about me sucking im okay with that
I forget that bleeding means certain death.
so yall wanna link up or what?
haha, doesnt help when ya popped them already at resort getting out of the rooms the express route π
xD im like my teams medic cause no one bring medical supplies
It was a trade off for loot
i cant find the LFG chat
Kink drink the blood of your enimes let Khorne carry you to victory
Skulls for the Skull throne!
Meme, you need to get your discord verified first
look at the "#521628660298678283" room
I hate Scavs who look down the barrel of my gun a laugh at my distance to target.
lion king bruh
any body an idea why my task bar programms get closed when i launch tarkov, discord and windows search stop working

Some people are still " somehow " exploiting to walk silently ( with gear / weapons level around 20 )
Or there's sound desync after 25 minute raid
@ionic root
How much memory do you have?
16gb
Hi all, I'm having trouble with the download. I keep getting a "User Action Required" message pop up during the download, however when I press retry it continues. I assume it is fine, but I just want to make sure in case I'll be waiting for the download to finish only to find out it won't start.
Any fixes/ anyone else have the same problem?
"Client.0.12.1.5208.zip" is unable to open.
--Downloads are also incredibly slow if that has any relevance.
@ionic root
Next time you boot up Tarkov close everything but the game and Discord and see what happens.
@vivid briar
Sadly that's a very common problem, the only consistent fix is mashing retry until the download is done.
@ionic root from the BattlEye FAQ:
Recently several Windows 10 users have started experiencing this issue without a change on our side. After investigating we have concluded that it is caused by NVIDIAβs new β(Ultra-)Low Latency Modeβ. Until NVIDIA provides a fix please disable this feature by opening your NVIDIA Control Panel, selecting βManage 3D settingsβ -> βGlobal Settingsβ -> βLow Latency Modeβ and changing this setting to βOffβ. Click βApplyβ and potentially also reboot your system.```
how do I receive my package upgrade perks?
youll get an message like if something sold from the flea market
I've waited a week and reset my account (it had nothing on it anyway) but still haven't gotten anything
yeah no message, just nothing.
Were you logged in when you reset it?
no
@formal dagger Thanks very much my guy
I put in a support ticket but apparently those don't get answered
Hmm. I assume you activated the gift through the website, too.
@gusty horizon
They do, the issue is that there's a massive amount of tickets currently and I'd assume that they are answered in the order their received.
You can also try emailing Support@battlestategames.com
hopefully that doesn't take more than a week too
lol
the message is supposed to be in the flea market right?
@teal rose thank you, that fixed the issue 
@gusty horizon
No, it should be in your messages. Specifically from 'support', since you reset though you should just have anything.
is there download problems right now ? cant go above 200kb/sec
Slow download speeds are common.
never had that
@gusty horizon I've had tickets logged since last Thursday evening about the same issues, but no response so far either
Is there no way to run tarkovlauncher in another directory? I do not want to run the launcher from my C drive.
guys my game cant launch can u help
same here my game wont launch
uh, so door was open but game wasn't letting me cross threshold, then a scav shot me through a wall.
@grim hatch 1092: Your payment was declined for security reasons. Please try again using a bank/prepaid card for additional verification of your account. Otherwise, contact our customer support for further assistance.
is there anything i can do when I notice that doors opening then immediately revert back to closed?
You can try to restart your game (use Alt+F4!) and report it using the launcher (mention both your selected servers and the server ID).
aight, will do
hi. Im just wondering. is it by design that if you have a pistil that has a lazer turned in in the holster but you use a rifle. Lazer lights thru it, its visible in some naimation. Like kicking down a door, etc.
the laser is still on, even in the holster
that's why you see the laser. just equip the pistol, turn it off. you'll be good
I can't login it my account till i get a verification email it been over an hour i wonder if anyone can help me please
i have and still nothing
@vivid briar try to create a filter rule that says something like "don't send to trash/spam" and "mark as important".
If it doesn't work, contact support@battlestategames.com
@robust spire no, lasers and lights will not be turned off automatically if you switch weapons.
hmm, question wasnt if it turned off. But light goes thru models, like holster. maybe one backpack model
and that is by design, or a bug.
You can report it using the launcher if it seems like a bug for you.
I'm having an issue where I cannot even get the launcher to open, and it displays this login prompt:
Can't report a bug, because I can't get into the launcher. that thing has two text prompts, which I have tried entering my email and password, or my in game username and password as well.
Have tried multiple restarts.
Anyone successfully find a fix for that "complete freeze on launch" bug?
I did a quick Google search and noticed that it affects many players
I'm running a fairly high-end rig, so specs arent the problem.. its game-related.
Well, if anyone has the same issue as me, I just re-downloaded the launcher and it seems to have worked.
something wrong with where you download the launcher or is the speed normally shit? (no its not my internet)
Slow download speed is a common issue right now, sadly.
@hexed wasp try to do an integrity check using the launcher.
Yeah, I was trying to find an option for something similar to that
Let me go check again
Nope, not seeing any options to check file integrity?
You mean the check on launch?
Forget it, I'm a moron. Found it.
having a problem with gunsmith part 9, made gun exactly how its supposed to be but I cant hand it in
There's a Check on launch option?
Anybody experience first time opening the game it freezes up immediately? But on the second launch it boots up fine? Every time
@severe geyser try to do an integrity check using the launcher.
ill do that before next launch, thanks
@blazing aurora can you send a screenshot of the weapon here?
unfold it
then it wont meet the requirement
Is the grip of the Zenit brand?
pistol grip i mean
the grip isnt the one you should have
you should have the rk-3
the rest looks good
yeah i dont think that one works, has to be the rk-3 for wtv reason
oh ok
seems it really want that rk-3
thanks
@teal rose by the way buddy.. my game booted up right after the integrity check
I still have a feeling there is something else as the underlying issue, but for the time being that is definitely a fix.
Thanks a bunch dude.
I sometimes run in the issue where the launcher wants to verify game files but never passes it to launch, until i close it's process in taskmanager and restart the launcher, then it works fine
trying a fresh install, getting the same error. Unable to load the file "Client.0.12.1.5208.zip" Unable to read data from the transport connection: the connection was closed
Have you looked for that file?
(that would be where I started if having the same issue)
how would i do that it cant download it
OHHH
I'm sorry buddy, I didnt realize you were referring to downloading the game initially
Are you running any specific Anti-virus software?
You could check it's network settings and see if it didn't block the launcher from connecting
^^ Smart suggestion
do they have actual support people in the chat ever?
People from the official support? No.
Are you able to hit "retry" when the error pops up?
Just click retry every time it pops up then.
that worked until it got to 49% then it just broke
HK, did you check what i posted above?
i dont have anything running that would do that
Ok
You can't do much about it. You just need to hit retry every time it pops up and hope it finishes and that you don't get any error right at the end.
anyone understand new ammo?
What do you mean with that?
Yeah, what "new" ammo?
Anyone ever have a problem using rubles? They appear in my stash but not when I got to the trader tab
Make sure they are in your stash and not your characters pockets/backpack/rig/container.
when will i be able to see lfg on this discord
You need to accept #521628660298678283.
i already did
Contact @mellow tundra then.
Handled
ty
hey guys i am hoping you could possibly help me with why my tarkov game is crashing upon deploying i have
CPU: i5 4690k
GPU 1050ti
RAM: 16gb DDR3
side note: my discord seems to freeze/ crash once my game closes itself
this only happens on shoreline and i am currently swapping the game to a different hard drive without my OS on so see if that is whats conflicting it
@blazing kite you can try to do an integrity check and play around with the core affinity, windowed mode and ram cleaner settings ingame.
sorry, ram cleaner settings?
Ok I just did a run, I got super loaded, I extracted and my extraction items are the same which I had before starting the run. I found huge loot, where is it? I got this screenshot
Hey id like to know where to report someone who tk on purpose?
@pearl palm
Please send a DM with video evidance to @mellow tundra
@muted heron
When you get that error it should kick you back to the loot screen and everything you looted should have been there.
Hello, uh by any miraculous chance, do u guys have any ties to the support team?
I'm kind of in dire need of assistance, ive waited almost 5 days and no reply from the support team
Sorry if this isn't the place for this, ive just been trying to contact the support team for about 4 almost 5 days now regarding my account
help, i am trying to buy tarkov as a gift to my friend but now it is not letting me purchase through paypal
it worked for me with paypal yesturday
@silk yoke
I'm sorry, official support can only be contacted by Email or support ticket, but please keep in mind that there has been a lot of queries posted to support these past few weeks so they are very backed up at the moment.
ah.. I see.. i just thought it was very odd that im almost at week wait time, everybody else i talked to said it was 3-4 days.. thank you for replying tho.
@muted heron you just move some items to your stash and click next, it'll error, then back out and give you your loot
Hey I need help with my game. I can't instal my game and when I try it says error user action require unable to load :/
@narrow galleon
The only consistant fix is just mashing retry and repeating that until the game is fully installed.
any support online that can help?
@empty patrol
The only support here is the volunteer support, but how can I help?
well wanted to report a suspected hacker π
If that's the case, then just type in !report and you'll get all the info you need to report.
!report
Hello @empty patrol,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
I believe once you place the Zibbo yer' good.
On the launcher.
Where to put valuable info for community?
Maybe I'm getting too cocky, but just made a really good vid
https://youtu.be/5-jJ6qrh15k
Enjoy the videos and music you love, upload original content, and share it all with friends, family, and the world on YouTube.
Hello, my character keeps throwing magazines to the ground about half the time, even if theres plenty of space, and even if I rebind quick reload to an entirely different key, any thoughts?
@young zealot I know in beg. chat you said you had room, so the only other thing I can think of is that you haven't noticed the magazine you are starting with a larger mag (like a 45 or 60) that is 3 squares inside and you have a normal rig with only 2 square size slots
Not that simple unfortunately, Its done it with all sorts of mags in all sorts of situations
probably just need to reinstall or something
Hey, I'm having A LOT of trouble with "Server connection lost". Unfortunately I cannot tell whether it's happening after last updates or after changing the laptop I play on. I'm using the same internet connection and last time I played, very rarely got disconnected. The issues is same with auto-server and selective European ones. I've tried disabling firewall, anti-virus, reset my modem/router overnight, updated all drivers (I think), but nothing made a differance. Any ideas?
I was playing both solo and with my friend, but the same happened, although he did not experiance any trouble at all.
This game has the worst new player experience i hvae ever seen it is so bad that new layers quit in their droves. Nothing here for new players ather than die die and die.
please note that you are also playing a mobile game where you must wait to play their game that you will die in 2 mins then wait 20 min again. please tell me why this game has like no players because of this a mobile game that makes you heal from dead, yes sooooo realistic
hm
then don't wait until you're healed up but heal yourself by buying 2 AI2
This game ainβt for everyone buddy
that too
i mean, yeah, it got harder for new players with this patch, but also it isn't supposed to be easy, will get even harder in the future and you could also get a sherpa when you're new
Any idea?
https://gyazo.com/11c2699b4332e8fefaf2d762cbbf3ab4
https://gyazo.com/b675b55cfe75fee77ce05129e9b516cd
like how do i not have enough space
Bruhhhh what is this
@mellow tundra
@naive hill π
@jolly crane Fixed
Cheers!
No worries
okay but also what i was here for -- does anyone have an 'error downloading essential data' when they open the launcher, got it after trying to update
does this just mean launcher servers are down/being worked on etc
Anyone experience repeated booting from server on a scav? Eventually perma kicked me from the match. GL HF. Thought it was worth a post.
??????????????????????????
ok i claimed it, was a tri zip and a water filter, but now its not in my inv
Think I found a bug.. if you unload a mag from within mag case, it just up and vanishes.
instead of putting it literally any where else
report it on the launcher
oh nm.. it makes the sound but nothing. hum.. nm. But aye, will do.
@nova ice relog
@hybrid shell ive relogged mby 10 times today
veerify files and clear cache
i'm going to be travelling and want to install Tarkov onto my laptop. do i just need to download the launcher and install? anything special need to be done?
yes only that
cool thank you !
I'm not getting the trust regain task from therapist for some reason
can we get roles or tags for NA/EU?
there is, it's just not colored
im just curious why i didnt get the gift... my friends got the gift and bought the game the same day as me on black friday and got the standard edition, i bought the EOD edition and didnt get it. Suggestions?
@opaque radish new years eve gifts your talking about?
Yes
Its weird but you should recieve the gift when new years hit
so dont worry
you'll get it.
@cosmic citrus well i meant force players to choose region
is there a way or a place to see how many players choose a certain server?
@frail wren did you give chemical pt 4 to her
@fossil bloom three Ai two you mean
unless i'm retarded
yeah, 3