#community-support

1 messages · Page 480 of 1

buoyant wren
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Friends list is glitched it wont let me send friend request but i can receive any fixes?

lament prism
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alright so i might found a solution to my kind of problem

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to the app can not run on this pc problem

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alright dont really wanna bother anyone but for the people who are having the same problem as me where you can not launch the BsgLauncher or even install it to be able to install EFT to ur computer

bronze sun
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any steelseries pro wireless users here? need some good eq settings to hear audio cues as good it's possible.

lament prism
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so when i downloaded that one file to install the launcher it tells me it file size is 65.2KB and size on disk is 68.0KB now one of my friends showed me his launcher and they arnt 100% his was 71,735KB. which is kinda weird another thing that weird is his launcher version says this BsgLauncher.0.7.1.563 and the one im getting from the website every time i download it is Bsglauncher.0.9.1.923

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and is wondering maybe the website making me download a completely wrong version of the launcher or it infact that the ISP is blocking something with the download between me and battlestate games

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so just curious what size is that one file for any of you guys and is it the same version number as the one i have

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@bronze sun im not a fan of steelseries due the reliablity but basic comp style EQ setting would be raise your mids and high

serene haven
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9.1.9 is the most recent one

lament prism
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and lower ur bass because the bass and vibrations can mask out footsteps,or someone stepping on broken glass or wood or something

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@serene haven what about that one .exe file you get when ur on the website

serene haven
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Whats your issue?

lament prism
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i have the problem when ever i try to install the launcher it wouldnt open it up and just says this app cant run on this pc

serene haven
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What gpu do you have?

lament prism
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and yep i have my window defender off and smart screen off

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gtx1070

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i7 8750

serene haven
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Other games run fine?

lament prism
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16gb ram

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yep

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red dead 2 runs smoothly

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codmw runs no problem

serene haven
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When was the last time you upgraded drivers?

lament prism
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yesterday since the one of the tech staff told me to update to a newer OS build

serene haven
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nvidia drivers?

lament prism
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newest one

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one for halo mcc

serene haven
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ran it as admin?

lament prism
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and i did roll it back to see if it worked but didnt

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yep still same error

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that the video i made about it

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and that the forum post me and a few other people posted the problem in

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here the weird part the people that replied in there are either in or near south california like me

serene haven
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How many drives do you have?

lament prism
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and is on spectrum/timewarner ISP

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2

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and tried installing it either on C or D drive

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even used a vpn and connected to Netherlands and wouldnt even let me download

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and tried WA DC vpn server and that didnt either

teal rose
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@lament prism you downloaded the right version. Your friend just had the installer of an old version.

lament prism
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yea i believe that the one he had before the launcher update

serene haven
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Defender flags the install too

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its just the can not run on this pc

teal rose
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What's your PC specs?

lament prism
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yea but i tried disabling both defender and smart screen and it still brings up even if i restarted the computer with it off

serene haven
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i mean

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thats normal

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dont worry about that bit

lament prism
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msi gt63 titan 8rf laptop i7 8750h 6core cpu and gtx1070 16gb ram

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and more then 150GB of SSD space on my C drive

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and 250+ on my D drive

teal rose
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Can you go to "Settings > System > About" and tell me the "Windows specification"?

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Don't make a screenshot and send it here, just write it in text.

lament prism
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ik do u want the version or OS

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build

teal rose
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All four things.

lament prism
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edition window 10 pro, version 1909,installed on 11/29/19, OS build 18363.476

teal rose
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And what does it say is the "System type" under "Device specifications"?

lament prism
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i installed the new OS update when i got to work because the OS version before that didnt work at all with all the fixes that were given to me

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system type 64-bit operating system x64- based processer

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let me screen shot a small part of what i see

thin mica
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error 504 first did not let out from hame no cant get in

acoustic venture
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how long can it be until i receive payment confirmation?

lament prism
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@teal rose i dont know what u mean by device specification

haughty remnant
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servers down?

wide pollen
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Authorisation code error??

ionic plume
wide pollen
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just made the kill of my life aswell

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ffs

teal rose
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@lament prism did you try to run it in a compatibility mode already?

lament prism
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yep

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all the way from window 8 to XP service pack 3

vivid briar
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Anybody else--

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yeah it's being a bit weird right now

lament prism
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even the compatibility troubleshoot put it in window 8 and still didnt work

vivid briar
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Tarkov is being weird.

pastel sorrel
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same problem here - was with a friend in a game and we could not even see each other - then for a few seconds we were able to see us before we lost server connection - and now we are hanging in the loadscreens

vivid briar
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Profile data loading for a while. If you try and deply you get "preparing the game"

lament prism
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ever since they did the big launcher update and black friday sale it kinda really screwed them over with the huge amount of work and fixes they have to do now

teal rose
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Try to use SFC /Scannow in an admin console.

lament prism
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i have done that comes up with no problem

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same for chdisk check thing that i was also told to do

ionic plume
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try del tree root that suggestion is just as helpful as scan now xD

teal rose
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What exactly does it say when you try to run it? Does it say anything else after "this app can't run on your PC"?

viscid robin
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hey i just had a error then put me to main menu then all my money is gone

lament prism
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nope as u saw in the video that the farest i gotton

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i wish i had another error that could tell me what this problem is but the only one that shows up is the one in the video

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now matter how many times i download that .exe from their website

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and what u mean by tree root

rough mesa
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game is loading forever. just lost my loot because of that

viscid robin
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yo i getting fucking mad, i had 2 mill and its gone

delicate hamlet
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Cause you guys are flooding the servers right now -.-

lament prism
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well that why we gotta wait a few days to a week

viscid robin
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i was in game how am i flooding the server

lament prism
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by trying to load ur profile when u launch the game

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at the same time while everyone else is trying to be able to play too

delicate hamlet
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Because you and 200 other people are all online.

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alot of data for these weak servers to be loading.

balmy mason
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My traders are fucked, i cant buy anything at all. This all happened when i moved some items when i got out as scav

viscid robin
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for how much money they are fucking getting get better server

lament prism
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imagine 500-1000 players trying to get onto the game loading shit in their menu

nova ice
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Guys i need help, i did a scav raid, got a lat of loot for my scav, extracted, had a loooong loading screen, then when im in inv i have the stuff i spawned with, if i put items on my inv i get error, and now im stuck on eft screen with no loading sign or anything

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what do i do

vivid briar
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what is happening to the servers

lament prism
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@viscid robin just because you have money doesnt mean you can snap your finger and poof tons of new servers show up

river gale
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bsg plox fix

lament prism
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if they are using inhouse servers then you need to wait for those server to be ordered shipped and then setup n stuff

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ontop of that this isnt a Triple A team this is a small team of devs

viscid robin
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dude i know, im not that thick, but it took them how long to get anti cheat

lament prism
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u know they had it for a long time

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just recently they added a second one

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their inhouse anti cheat and battle eye

viscid robin
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mate i got this when it first went bata i know what there anti cheat was like

delicate hamlet
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That second one has been causeing alot of crashes.

lament prism
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ok

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and

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there is 2019 not 2017

proud agate
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I hope to see you in halo @lament prism as I will clap you so hard you will lose your cheeks

lament prism
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learn the diff

delicate hamlet
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Lol you got it when it first went "bata"

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and yet you sound stupid.

viscid robin
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bro you are just arguing go fucking home

fallow swan
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so umm... how do I reload my gun?

delicate hamlet
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im outa of here

viscid robin
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you mate are a ass @lament prism

proud agate
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you writing an essay there champion

lament prism
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lol what mates

chilly geyser
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press r my dude

proud agate
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I aint your mate so screw your head on

viscid robin
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took you that long

nova ice
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Guys i need help, i did a scav raid, got a lat of loot for my scav, extracted, had a loooong loading screen, then when im in inv i have the stuff i spawned with, if i put items on my inv i get error, and now im stuck on eft screen with no loading sign or anything
what do i do

wide nymph
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hella lagg

lament prism
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hmm let see it cause im at work and still get paid while playing video games

viscid robin
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lol so what cunt

chilly geyser
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so do i

nova ice
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if yall pussies gonna argue in a support chat go in a voice chat and figure it out you fucking keyboard warriors

proud agate
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do you want a fat cock medal?

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like fuck me

lament prism
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agian i dont care how long you owned the beta for stop crying and wait like everyone else

ionic plume
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@mellow tundra

proud agate
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we are you chubby coon

nova ice
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cheers @ionic plume

chilly geyser
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offf

viscid robin
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im not crying i was asing for help in support, then you opened your fuck hole and started being stupid

lament prism
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at least im not getting banned from the discord like you and Vfize

proud agate
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working hard mate or hardly working

viscid robin
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lol were not mate

proud agate
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I'm just sorting your issues out

viscid robin
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why you dming us

proud agate
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stay away from my dm's as they are reserved for the best kind

chilly geyser
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li

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like me

nova ice
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@proud agate noone fucking careeees

dreamy path
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Can anybody search ak-105 in flea market?

viscid robin
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lol sending gun picks mate lol

dreamy path
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For me it just crashes the game

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or doesnt load the flea offers

radiant cedar
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Anyone has problems with fnding matches ? im in scav interchange for 3th time in row matching for 10 mins ?

nova ice
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servers are exploding

proud agate
ionic plume
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im on 23min for looking for a scav run im about to give up

proud agate
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@lament prism

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absolute dumass

nova ice
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@lament prism nice bb guns

radiant cedar
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bb guns for sure

dreamy path
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Am I the only one who can't search for ak-105 in flea market because it just crashes the game?

nova ice
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Lmao imagine playing on a laptop

proud agate
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dumbass

nova ice
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@dreamy path doesnt crash for me, but wont load it up

proud agate
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get outta my dm's

chilly geyser
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you muppet dude hahahah

teal rose
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This is support chat. If you have issues with someone, please talk about it in DM or contact @mellow tundra.

slow sphinx
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We are going to cut the petty argument right now.

dreamy path
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@nova ice I need it for gunsmith quest

nova ice
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@dreamy path rip

dreamy path
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ye

proud agate
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well he is sending me dm's making threats

naive hill
viscid robin
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@slow sphinx hold on silver he has just broken the server rules hard

proud agate
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so sort him out or I will

radiant cedar
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I want some suppot helping tarkov stop that shroud kid .. hes bringing to much crap kids to game anyway.. makes game servers unable to do anything this week

viral granite
naive hill
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More players is a good thing lol

nova ice
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@slow sphinx just get @lament prism and @proud agate out of here lol

naive hill
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free kills

radiant cedar
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No.. yes free kills.. i know but server cant handle...

viscid robin
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counter vfize didnt do anything

nova ice
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he did tho

viral granite
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Drop it

nova ice
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hostile af in this chat

viscid robin
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not really dude

nova ice
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so are you

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this is a support chat

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not a beef chat

viscid robin
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yes and i was asking for support

lament prism
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@nova ice go look at the chat log for the whole day i havnt done nothing till those two showed up

proud agate
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Im happy to drop it but mafia is still pm me and im not having him threaten me thanks

viral granite
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Either drop it or you’ll get muted

nova ice
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@lament prism the dm's are uncalled for

naive hill
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We do not moderate PM's

ionic plume
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OMG can we just focus on why it took 24 min to matchmake a scav run and i get headshot by another scav as i spawn in doing nothing...

proud agate
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Im not asking you to mate im asking you to tell him to sort his shit out

chilly geyser
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well if he didnt talk shit dcom first while he was asking or help this wouldnt off happend

nova ice
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@ionic plume the servers are overloaded

lament prism
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@nova ice ur end of the story this is a support chat and vfize along with another need a ban

nova ice
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so dm the mods instead of threating ppl

slow sphinx
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Last warning before a free 24 hours vacation.

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Drop it.

viral granite
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I’ll take a 24h vacation @slow sphinx

hollow terrace
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Oh hi Marks. What is happening with the mm?

viral granite
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Been needing one tbh

proud agate
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ok, sorry

slow sphinx
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@hollow terrace Servers appear to have issues

ionic plume
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who would have guessed...

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any etas when they might be fixed

radiant cedar
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4th time i cant get in as scav.. 10 mins again on matching.. someone else having problems with this??

polar garden
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wtf is this matching time

nova ice
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server overload bcus of the sale probably

ionic plume
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just had a 24min scav queue

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im just going to go play dayz

slow sphinx
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No ETA just yet, the issue has been forwarded to the devs

lament prism
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@slow sphinx any news on the possible fix to not being able to install the launcher giving you this app cant run on this pc error?

nova ice
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delete launcher files and redownload them maybe?

slow sphinx
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@lament prism I'm not sure. Might be linked with the servers being down right now.

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I'd wait for them to be back up before anything

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And contact tech support afterwards

forest nova
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Are the servers fucked?

slow sphinx
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Yes.

forest nova
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Of course, the day after Black Friday

lament prism
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@nova ice i have tried that the only thing related from battlestate games on my computer is the BsgLauncher.exe 0.9.1.923

nova ice
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weird

lament prism
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yea but like silverback says it could be related to the server i could possibly not getting the whole file

slow sphinx
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silverback

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😄

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🦍

lament prism
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my back

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my bad

teal rose
lament prism
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i been at work since 10pm lol sorry

slow sphinx
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No worries, it's just funny 😄

viral granite
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Games defo having a shit atm

slow sphinx
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Yea I can't play either.

quartz bison
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can confirm

lament prism
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im gonna most likely try downloading the .exe in a couple days when the server calms down

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maybe then it will work if not i can always post on the forum and back to the support chat

thorn raven
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Servers overflowing im guessing>?

teal rose
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Yes.

radiant cedar
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fuck takes ages to get in and out of games..

timid marsh
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black friday sale killed the servers rip

ashen sail
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cant load the game

fiery tapir
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when i launch the game it is not profile downlading

main marlin
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little billies coming to tarkov and play

teal rose
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There are server issues right now.

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Just be patient.

radiant cedar
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buying on flea market takes 10/15 sec and then u dont have it xD

teal rose
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Just don't launch the game until the issues have been solved.

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More people trying just makes it worse.

lament prism
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yep like the mods said some servers are down and other are being slowed by heavy use and other things so we all just gotta wait and play something else for the meantime till they tell us the servers are back up

polar garden
acoustic venture
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how long can it take until payment will be submited?

mild osprey
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@acoustic venture usually its instant really, the problem is that mailing YOU the key takes time for around hour or so

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check your bank

timid marsh
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Chase blocked the transaction for fraud, had to okay it by them first

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(for me)

mild osprey
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id just use damn paypal

timid marsh
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Paypal did the same

mild osprey
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hmm

timid marsh
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I mean, I got it approved/working with some effort, just referring to @acoustic venture 's question

mild osprey
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sucks, i had no issues i guess they might be bit overwhelmed

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cos hes not first one to mention it today

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someone else got their blocked also

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payment never went though

flint helm
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I think serwers are now just literally dying

mild osprey
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yeah i guess ill just wait until evening for raid

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im tired anyway

vivid briar
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`my game is stuck in profile loading

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any suggestions? I already restarted the game twice

obsidian pilot
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How long have you been waiting?

timid marsh
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servers are busy mang

mighty rune
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servers are not busy

obsidian pilot
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Had same but ir finally loaded in 2-3 min, tho now i'm waiting for gane 6+ min

mighty rune
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just BSG seems to havee poor server maanagment

teal rose
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There are server issues right now. BSG is working on it.

obsidian pilot
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@teal rose where are you checking this?

teal rose
mild osprey
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announcements in this server

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coff

acoustic venture
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i maybe know what happened...

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there might have been problem with transaction, but there wasnt any error message sent to me

fringe agate
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gamers can someone help me out

fossil bloom
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with

fringe agate
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I have 75 gb of free space

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I googled it and nothing helpful has come up

mild osprey
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@fringe agate can you try different install place?

fringe agate
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My ssd has more space than my main pc

mild osprey
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@fringe agate acsually can you ignore that message all together just click X on top and see its still installing 😄

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fun little bug

fringe agate
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just found it that for some reason its installing the gama to my main harddrive even tho I set it to ssd

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Ill try to clean up some space there to fix it

mild osprey
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yes, the launcher goes to your main drive no matter what, the game however.... you can set it to where you want

fringe agate
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now its working

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no not the launcher the entire game gets downloadet onto the main drive even tho I set it to the ssd

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I freed up some space on my main drive and now its working

thin lion
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its a bug @autumn glacier i get it all the time

vivid briar
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@autumn glacier try alt f4 and loading back in, find a safe place to do it though

muted heron
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Hello. Please, I just upgraded to Edge of Darkness Edition, however, I do not see the special loot that should come with it. I only see my old loot. Stash size increased, as well as the gamma container, however, my items that should come with the special edition are missing. Any help pls? Thanks

gray shard
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i am experiencing way too often connection loss like 3-4 times a raid... without having ping problems...at least it doesnt show me i have... i have died while i am off the raid way to many times

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what is there to do?

median lion
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guys how long do i have to wait for testing invitation

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ok i got it thanks

undone sphinx
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anyone can help me about Awaiting payment submission?

shy wing
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It has been over a day and I haven’t received an email or the game... what can we do about it

thorn raven
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Honestly straight up

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Fuck these fucking game freezes dude

thorn trellis
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Hey so i purchased an upgrade and still haven't recieved my upgraded beta container, thoughts?

neat sluice
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how long ago did you guy it?

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Buy

balmy mason
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can you get back the fee from putting out an item?=

eager spade
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@thorn trellis I've been waiting for a support response since wednesday for the same issue

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Upgraded to EOD, but still have a beta container

stiff frigate
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My buddies pc keeps crashing whenever he runs a scav, hes reinstalled multiple times and updated vcard drivers, cant seem to work out whats causing it

scarlet flower
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does anyone have a problem with crashes?
the game was running fine just two weeks ago

stiff frigate
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isnt this ironic

scarlet flower
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a bit

stiff frigate
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i personally havent had it crash since i got it & i got the game not long after .12

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but i hear alot from people that it crashes the pc

scarlet flower
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not the pc but the game just shuts off while loading in for a raid

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no matter the map

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and i have no fucking clue in what's causing it

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*on

stiff frigate
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tried reinstalling??

scarlet flower
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nah

stiff frigate
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might be worth a go

scarlet flower
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but i think i may do that

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it's just that my friend bought the game today and it's working flawlessly for him

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a it's a tad bit frustrating

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cause i was about to help him ;earn the ropes

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*learn

stiff frigate
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yeah i feel u, im the opposite, mine seems to run fine. my buddy's however keep giving him problems

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sucks cos we've been waiting so long to play hah

scarlet flower
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they'll resolve it

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the question is how llong it will take them

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*long

stiff frigate
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strange how it only effects certain people

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my buddy's pc has higher specs than mine as well

scarlet flower
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usually when stuff like that happened i was able to pinpoint the problem myself and fix it

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this time there really is NO REASON BEHIND THE CRASHES

stiff frigate
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damn u nikita

scarlet flower
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and it's absolutely infuriating

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my buddy's specs are lower so it makes even less sense XDD

stiff frigate
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gotta love a beta

scarlet flower
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yeah

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tbh still the best shooter i've played

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despite all the problems

stiff frigate
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no doubt!

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nothing else like it

scarlet flower
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true

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i just hope it gets resolved fast

formal dagger
scarlet flower
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so my friend won't get discouraged

weary portal
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hey

stiff frigate
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yeah exactly! wna show him how good the game can actually be

formal dagger
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@scarlet flower
Go to your My Documents folder, then to Escape from Tarkov and delete your local.ini, try booting after that.

scarlet flower
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no way to do that when it doesn;t work XD

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@formal dagger will do

weary portal
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wondering if anybody could help

stiff frigate
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whats up

scarlet flower
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yeah

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a bit irritating isn't it

weary portal
#

ikr

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2 hours left

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:S

scarlet flower
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just use a vpn XD

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you'll still pay the full price to the devs

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they deserve it

weary portal
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idk that haven't played yet

scarlet flower
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but the tax will be lower

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try proton vpn

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and pay with paypal

silent kayak
#

If I upgrade to edge of darkness do I get my new items or so I need to reset?

scarlet flower
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reset

formal dagger
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Nope

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You do not

silent kayak
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Do I?

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Like the gamma

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Is all I care about

formal dagger
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You don't have to reset, everything gets sent to you.

silent kayak
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Ok thanks

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Some people were saying that u have to

coarse merlin
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No, no more reseting account after upgrade, you will receive all of the items you didnt get thru ingame mail

silent kayak
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Ty

formal dagger
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@weary portal
To be fair you're still getting the discount. It's like 45ish euros off sale.

weary portal
#

ow

coarse merlin
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So i have been trying to trobleshoot this for about 20 mins, every time i try to launch the game, the window pops up but stays transparent and just loads forever

weary portal
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i only realised its not including vat

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thats what confused me

lyric yarrow
#

Alright, my friend has a issue rn thats keeps happening. Every time he exits/finshs a raid sometime it stuck loading and dosent finsh. Then he has the glicth which it shows ''jagers'' name but for mechanic and so on. And then half the time hes fleamarket wont work or hide freezes him. Hes computer handles the game fine, the game always did work fine till this wipe. Its been come and go. Any fixes/suggestions? He wiped/factory reset hes pc. He reinstall eft twice and tried everything for the most part for hes situation in google.

formal dagger
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@coarse merlin
Were you able to run it before?

coarse merlin
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Yes

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i was playinmg yesterday

formal dagger
#

Go to your My Documents folder, then to Escape from Tarkov and delete your local.ini, try booting after that.

coarse merlin
#

KK

#

Nope, still doesnt work

scarlet flower
#

@formal dagger your solution worked

#

thank you, really

formal dagger
#

What have you tried?
@coarse merlin

@scarlet flower
Good to hear.

coarse merlin
#

Restarting my computer and deleteing local.ini and restarting

#

Ive even waited about 10 mins and it just didnt launch to the loading screen

formal dagger
#

Have you tried to verify your game through the launcher?

coarse merlin
#

No i havent, where do i go to do that?

formal dagger
#

If you click on your name you get a whole bunch of options.

coarse merlin
#

Alright, checking integrety

formal dagger
#

Try clearing your cache if that fails.

blazing flicker
#

Just had this sweet crash right a Railroad to Military Base on my scav, where the game crashed, I had to reload the game, stayed at awaiting session start for 4 minutes, heard my character die and lost my keycard....

coarse merlin
#

Alrighy, thanks

lyric yarrow
#

Alright, my friend has a issue rn thats keeps happening. Every time he exits/finshs a raid sometime it stuck loading and dosent finsh. Then he has the glicth which it shows ''jagers'' name but for mechanic and so on. And then half the time hes fleamarket wont work or hide freezes him. Hes computer handles the game fine, the game always did work fine till this wipe. Its been come and go. Any fixes/suggestions? He wiped/factory reset hes pc. He reinstall eft twice and tried everything for the most part for hes situation in google.

coarse merlin
#

It launched thanks @formal dagger

formal dagger
#

👍

runic hound
#

whats the best ammo type for the five seven

formal dagger
#

SS190

weary portal
#

ok i bought tarkov, where do i dl it from?

formal dagger
#

Your profile on the website.

lyric yarrow
#

So anything

weary portal
#

all i see is this

#

presuming i get emailed a dl link or something

formal dagger
lyric yarrow
#

This the 3rd time he contacted them and still nothing. Nothing that fixes this issues.

#

Its like hes entire game is glicthed/broken

#

which makes no sense when he litterally factory reset/reinstall windows

formal dagger
#

@lyric yarrow
What's his setup?

lyric yarrow
#

1070, i5 4430, 16g ddr3,

#

This game ran fine for him, this .12 drops and hes game is a mess

#

we played for 5 days after wipe, then for 3 days straight he couldent get past ''profile dating loading'' . Then that was fixed, few weeks later (now) everytime we finsh a raid he gets stuck sitting there loading and loading. Then ends up having to restart to sit loading again. Or, hes hideout freezes/glicths and fleamarket same way. Then hes traders glicth too.

#

But it happens every so often.

#

Like a on and off switch, because last night we did multiple raids with 0 problems.

#

And then the issue reoccured.

spark agate
#

hey when you upgrade to eod arent you supposed to get the gamma container inside that message with the loot inside?

#

cause i did not get it

primal hamlet
#

Hello, if I upgraded from standard edition to prepare to die shouldnt I also receive reputations with dealers?

spark agate
#

<@&551452465233657859> <@&521631248536305664>

primal hamlet
#

@spark agate Check your character inventory and pouch slot it should be upgraded

lyric yarrow
#

@formal dagger

formal dagger
#

@spark agate
You will receive everything through mail. It just may take time.

weary portal
#

yah i got the installer in email

#

still waitin for security code ;p

lyric yarrow
#

@formal dagger its so fucking werid too, because hes game just glicthed, and then it loaded back in. And hes flea market works, but now therpaist dosent work/cant use it.

#

Its like it fixes itself in one aspect, and breaks another

formal dagger
#

Hmm.

rose snow
#

hey ive been having trouble with the game crashing at the menu on loading into the game, i recently upgraded my ram to 16gb and got an ssd but it still is crashing when i load into the menu.

lyric yarrow
#

He ran eft fine, and still does. Has 0 problems in raids.

formal dagger
#

I know there seems to be compatibility issues with certain Intel CPUs

lyric yarrow
#

But before and after raids/anything to do with stash/inventory/traders is dead

#

yeah but what wouldent make any sense

#

if he ran eft fine for so long till now

#

with same specs

#

and runs the ''raids'' fine

#

but fleamarket/traders/getting in and out of raids is where it freezes

#

or just sitting loading

#

He wiped hes pc/harddrive which useally fixes any odd files that would mess sdomething. At that point it has to be something with hes pc parts vs the game or if its possible that hes download/copy is broke if thats possible?

#

its so strange because i never had this issue, the issues i have is when the whole game has the issue. But my friends issues seems more directly then a wide issue.

primal hamlet
#

If I upgraded from standard edition to prepare to die shouldnt I also receive reputations with dealers, cuz I still have same reputation?

lyric yarrow
#

Yea u get rep with eod, but i dont know if it its added with the upgrade without wiping ur eft

#

i know they made it so u get ur gamma, dont know bout stash or rep etc

primal hamlet
#

i received everything else just the reputation is same

lyric yarrow
#

I Got a solution

#

go do with somes quests

#

ez fix

#

u legit don't need the rep,

primal hamlet
#

yeah i get that, but its just stupid if there is something stated and you dont get that

lyric yarrow
#

Well

#

the thing is u do get that

#

most of the time u get eod when u wipe, or have the wipe ur account

#

like refresh it to get the effects

#

i've heard that u get ur gamma/gear througth the pop ups the same way u get the chrismas package with m1a etc, but idk if it also changes ur inventory/rep

#

useally people wipe their account for the effects.

#

Its not that u won't get it,

primal hamlet
#

Yeah but i dont have eod edition and I already got everything (stash, items, beta)) just if this isnt bug or something

prime halo
#

i never had a problem with my memory on my computer untill this patch,can anyone tell me why that is?or how to fix it possibly?

lyric yarrow
#

my does the same, it sits here 20ish seconds and finshs. Hes sits here forever.

#

And thats one of the main issues

pseudo sequoia
#

hey I joined the server picked my region and accepted rules some reason I cant see the other channels

thorn trellis
#

talk with people in text chats for a bit

pseudo sequoia
#

Ok i will that will fix it?

#

@thorn trellis

#

<@&551452465233657859>

#

<@&521631248536305664>

fervent stirrup
#

yes it will

latent tusk
#

wooooh I got a big in raid inventory bug

obsidian salmon
#

Yeah there is no need to ping all them

latent tusk
#

not the duplicate container one, I got in a state where when I would press del to remove an item from inventory, it would ask for destroy confirmation (like out raid). If yes the item would drop.
This part is "OK". But when I loaded bullets in my mag it was instant... I rebooted the game immediatly after hiding bc I'm pretty sure the bullets are still in the slots and I would get an error if trying to place item in it

#

lol no... It did reload my mag instantly

#

I'll try to fill a bug report

formal dagger
#

@pseudo sequoia
👍

pseudo sequoia
#

ty

stiff pasture
#

@rose snow i believe i have a fix. ill pm you

#

@primal hamlet I upgraded to pfe and got the rep, not sure whats goin on

unborn lance
#

Anyone else having issues with shadowplay and highlights not capturing sound?

primal hamlet
#

@stiff pasture Then it seems its bug then, i upgraded to pfe and have neutral rep (everything locked)

left flume
#

HEY ANYONE KNOW HOW TO FIND THE "LOOKING FOR GROUP" CHANNEL?

nova moth
#

Quick question, got killed by a EOD player in game, but cant find them when searching their name in the friends list. Is there any reason this could be?

stiff pasture
muted heron
#

@formal dagger I did purchase the upgrade, I still dont have the items. I only have gamma crate, my stash increased, but I do not have the items

slim forum
#

cant seem to get into a game

chrome blaze
#

where is the upgrades/

#

located?

slim forum
#

prettty sure thats all you get @muted heron and if you want the items i think you have to reset ur acc

#

not worth

vivid briar
#

Not true

#

People have said it just takes a while to receive all your items.

nova cypress
#

Hi im new to Tarkov and from germany. Does someone wanna play with me? Im Newb 😄

glad marlin
#

can someone tell me what the hell i need to do? its been like this for 2 hours, i didnt receive any mail or notification from paypal. do i need to send the money to them manually via "send money"? im confused

tall tusk
#

i just bought the game and the launcher says region: USA
how can i change that

balmy mason
#

why cant you sell containers?

muted heron
#

@tall tusk In launcher click on change server

tall tusk
#

yea but it still says usa

#

i want to download the game for some reason my download changes from 3mb/s to 300kb/s

cloud bolt
#

Guys is there a limited time interval where scav players can spawn in on a raid? Lets say there is 10 mins left of a 45 min raid. Will player scavs be able to spawn in?

harsh pollen
#

Hey guys, Does anyone know what's being happening to the servers for the past 3 or so hours? / Every game I get in to with my friend or without my friend we both end up having lag spikes , teleporting on each others screens, Gun fights stil work as intended besides for the lagging and teleporting, Players teleport infront of u and damage u, U attempt to use a healing item or splint or anything else it just gets in a loop, For example: It unpacks a bandage and starts bandaging himself for 30 seconds straight until you attempt to put a weapon from your sling into ur hands? / Nobody has any issues like myn? Being 3 hours now? / Multiple game and computer restarts changed nothing...

lyric yarrow
#

@harsh pollen yeah i was just experienceing that last raid

#

it was saying player rtt was like 500

crude sphinx
#

think eft will go back on sale for cyber monday??

obsidian salmon
#

Probably not as it was just on sale a day ago

median flax
#

My friend is getting a "restoring errorthe process cannot access the file because it is being used my another process

cobalt kiln
#

My game is on an infinite load after I grabbed my scav stuff and placed it on the stash, it's been 3 minutes already, should I re-start the game or that will make me lose my stuff?

vivid briar
#

YEah, I'm having the same issue.

#

Big problem rn

#

Yeah, this is probably some swerver issues.
Profile data loading for a long time.

#

seems fine now.

sinful apex
#

Still having issues

#

Backend error HTTP/1.1 504 Gateway Timeout

mortal zodiac
#

same, probably a server issue, i was playing fine earlier

flint helm
#

servers dead?

hexed pendant
#

yes

sinful apex
#

Partially it seems like

hexed pendant
#

im also having issues

#

i guess its the karma after killing my friend for a bitcoin

vivid briar
#

BIG PROLEM.

#

profile data loading

#

epic dub

sinful apex
placid raven
#

BSG these problems are unacceptable at this point. it is only a weekly basis now.

candid wagon
#

just got the same error @vivid briar

versed crow
#

Weekly bruh this is running smooth @placid raven its still an alpha bro

#

weekly is good

placid raven
#

@versed crow its a beta for one kid

delicate bay
#

is the game down? nothing loading

icy fjord
#

"kid" lol

vivid briar
#

@placid raven sry mr elite gamer know it all

versed crow
#

kid ok boomer

placid raven
#

no weekly multiple times a week is not good. plz keep your boot licking to yourself.

vivid briar
#

games fuarked

placid raven
#

yep troll ^

vivid briar
#

@placid raven lick my boaby pls senpai

placid raven
#

@vivid briar oh look yet another troll. blocked

vivid briar
#

boaby? x

abstract hazel
#

buys games, Bitches about said game

versed crow
#

this guy lmao

vivid briar
#

Scottish for cock @vivid briar

placid raven
#

@abstract hazel says idiotic things, thinks he is smart

vivid briar
#

i know mongo

glossy zenith
#

ooh ruskie fight

vivid briar
#

@vivid briar ur da sells avon m80

abstract hazel
#

Sorry i dont respond to irrelevant people buddy

foggy moat
#

Launcher not working

placid raven
#

just cuz you buy a game doesnt mean you cant say shit. neckbeards and kids these days. just pathetic

icy fjord
#

lol they're working on it give them a break their servers are probably being overloaded with a spike in players due to black Friday and shroud and summit playing

placid raven
#

and another one blocked

vivid briar
#

@vivid briar ur uncles in the YO bro

idle hedge
#

please guys shh, the game is obvously havving a shitter just chill out and wait. tarkov might be life but it is not worth making the community even saltier

abstract hazel
#

Oh no, he blocked me

#

omg

#

guys

#

i cri

icy fjord
#

rip scott

celest mirage
#

f

hexed pendant
#

guys,stop arguing,this a support section,not reddit

abstract hazel
#

f

vivid briar
#

Seems to be working again bois

placid raven
#

see we can all tell your a child when you say its a alpha. your done.

#

@hexed pendant talking about support type things shhh.

icy fjord
#

and its fixed lol

idle hedge
#

x

vivid briar
#

kiss kiss

#

hurr durr unacceptable weekly problems for 2 whole mins

idle hedge
#

life ruined 😛

dusky lodge
#

Its in alpha of course it will have some issues

versed crow
#

looks fixed 👍

icy fjord
#

i think most triple a titles have more problems then this game tbh

vivid briar
#

ghost recon shitlands

sharp canyon
#

theeeee game crashing?

#

everything is loading really slow

#

for all my buddies around the US

icy fjord
#

its fine for me rn

idle hedge
#

bit late there khan, yeah the servers here in EU are having a shitter too

icy fjord
#

but servers are chugging rn

placid raven
#

@dusky lodge no it is not. stop saying ALPHA. it is in beta

#

it literally says beta when you enter the game.

icy fjord
#

what difference does it make?

gritty beacon
#

Guys since when is it, that if you zoom in on your Valday PS320 that your Backupmount Pk-06 changes its reddot inside? Super annoying....

mild orbit
#

so loading issues?

dim socket
#

yep

mild orbit
#

damn

#

ripp

icy fjord
#

servers are a little on the heavy side rn we just gotta be patient

mild orbit
#

having a bad finish to my thanksgiving break

#

fucking PC power supply fucks up

#

now servers are taking a shit

icy fjord
#

F

mild orbit
#

i'm glad i have an extra PC that can run tarkov but damn

#

im having a bad day

gritty beacon
#

Guys since when is it, that if you zoom in on your Valday PS320 that your Backupmount Pk-06 changes its reddot inside? Super annoying....

vivid briar
#

servers dead due to NA sale buyers

mild orbit
#

actually

#

lol

frigid thorn
#

guys, your tarkov take so much time to loading?

dim socket
#

yep

#

now i think it´s better

sharp canyon
#

I can't collect the stuff that I am selling

sharp canyon
#

either the grenade glitched when I went to throw it or we can't throw while running, which is sad honestly

azure kite
#

so like i upgraded from standard to eod, i still have standard stash size and container yet i have the gold name. I was told to reset did that it didnt fix it just made me waste my lvls and also support hasnt helped. Ive been told to wait itll show up in messages and it still hasnt, why pay so much for eod when you cant even use it smh

obsidian salmon
#

You dont need to reset, not since 10.5

#

Just needed to what on the server registering your upgrade

rose aspen
#

i have a problem, whenever i load into any match everyone is stood still/walking in place/invisible is there any fix to this (i restarted my game several times)

obsidian salmon
#

desync

rose aspen
#

itsfor the whole match until i extract

quartz mango
#

is there a fix for the inf. loading after launching the game?

azure kite
#

well ive been waiting for some time no

obsidian salmon
#

But it comes from the message tab you just need to wait

azure kite
#

how long?

#

ive waited for some time no message at all?

quartz mango
#

are you waiting for the beta invite?

silver heath
#

\AppData\Local\Temp\5A1Fz7Up.exe.part could not be saved, because the source file could not be read.

So, I was redownloading tarkov onto another computer and I got this error. Any fixes?

spark agate
#

@mild musk can you please anwer my contact moderator message please you stopped answering

silver heath
#

Support ticket is already sent, but just wondering if anyone had this issue.

quartz mango
#

can you send a screenshot? i think i ran into the same issue

silver heath
#

I cc'ed from my friend

#

he has it when he clicks install on the website

#

C:\Users\Migui\AppData\Local\Temp\5A1Fz7Up.exe.part could not be saved, because the source file could not be read.

quartz mango
#

hm

#

i dont speak code very well

silver heath
#

The .exe part changes everytime we try to install

#

We cleared temp, on firefox and appdata

quartz mango
#

Keep getting this infinite blue circle when trying to boot up the game

abstract hazel
#

dont mean to be a dick

#

but have you read the giant red bar

#

at the top

shy wing
#

Still waiting for the transaction to go through and it’s been a day and a half
Did anyone else have a problem with Xsolla? It’s not my bank

quartz mango
#

Is that the technical issue they’re working on?

#

I went through the forums on the website and here

#

Didn’t find anything on the issue

#

@shy wing contact xsolla’s customer support, they should be able to help resolve your issue

shy wing
#

Yeah I went to them and they weren’t that helpful when I contacted them

quartz mango
#

In that case, submit a support ticket on the eft website

#

I hate to say it but patience it key here

#

The best reasoning I could give for the issue is the massive influx of purchases because of the Black Friday sale

#

So it’ll need some time to catch up

vivid briar
#

is anyone else having an issue with another process using their battlestate file folder preventing them from installing their game?

silver heath
#

Scroll up and see mine

#

is it like that?

vivid briar
#

i cant see the chat history

silver heath
#

C:\Users\Name\AppData\Local\Temp\5A1Fz7Up.exe.part could not be saved, because the source file could not be read.

#

?

#

The .exe part keeps changing everytime

#

But similar?

vivid briar
#

it says that the batlestatelauncher/EFT file is being used by a diffrent process and therfore cannot update

austere elk
#

I cannot stay in a game longer than 3 minutes without getting the server connection lost error message. Any idea why that is? I have 300+ download speeds

vivid briar
#

the launcher says its having techincal issues

quartz mango
#

@vivid briar check your task manager and close anything regarding battle state or eft

silver heath
#

Oh,yea. That is just influx of people

vivid briar
#

ight

dusty fiber
#

hey can a mod or someone remove this guy from our channel he is server muted and obviously cant play with us 😦

#

he is jsut taking a spot up to troll

#

Factory 13 channel

unkempt crane
#

Handled it, thanks for letting us know

vivid briar
#

hey if i wanted to buy someone tarkov as a gift how would i do that?

quartz mango
#

There’s an option on the website that says “buy as gift”

vivid briar
#

yes i did that but im not sure whats next in the proces of giving it to them

#

@quartz mango can you hop in the support channel?

quartz mango
#

Unfortunately not at this moment

vivid briar
#

ight

#

will it send a code to my email or is there an option on the page to select someone to send it to?

quartz mango
#

If my memory serves, you can send the code to your friends email

#

But I have seen some people run into issues with this

#

You might end up receiving the code

vivid briar
#

k how do i do that? i already completed the purchas and while i was in the process there was no option to send to an email

quartz mango
#

But all you hav to do is forward it to your friend

teal rose
#

Like that.

vivid briar
#

k and were would my friend go to accept it?

quartz mango
#

On the website there’s a tab that allows you to enter a promo code

#

They enter it there

vivid briar
#

ok

sly quarry
#

Hello everyone, yesterday i bought a standard version of the game and i'm still not getting any mail or response at all, it's been 30+ hours that the payment went through and i don't know what to do anymore. I sent a ticket to the support, chatted with people that suffered the same issue (that already got their key) and checked if i have the transactions button on my profile (that i don't have). What should i do next?

teal rose
#

You need to purchase it as a gift. @vivid briar

vivid briar
#

i did and thanks for the help guys

quartz mango
#

@sly quarry did the transaction go through?

sly quarry
#

yes

quartz mango
#

Have you contacted xsolla’s customer support?

sly quarry
#

nope, i thought since xsolla processed the payment correctly is a flaw of eft's system that didn't sent me the key to my email

#

but maybe i'm wrong

quartz mango
#

If there is no transactions list on your profile it very well could be an issue on xsolla’s part

lone mountain
#

ive been getting this and ive tried everything from reinstalling the launcher and game, deleting the thing in the registry and putting on a dns but nothing works

quartz mango
#

But also keep in in mind that recently people have been buying the game like crazy because of the recent sale, it may just require a lot of patience

#

@lone mountain just keep clicking retry

lone mountain
#

yeah i click retry and it resumes the download but then it happends agaiin

quartz mango
#

I had the same issue

lone mountain
#

so i should just click retry until its over>

#

?

quartz mango
#

I had to suffer through it

vivid briar
#

im having the same thing but its still installing i think it should be fine yoda

sly quarry
#

but if a lot of patience is required at least they should make a dispatch or notice saying that we should wait like two days

vivid briar
#

I bougnt the EOD Upgrade 48 Hours ago .. I reset my account and i still have no Gamma .. i show up as a EOD User tho. Support is not reaction to my Ticket btw. Any Help ?

sly quarry
#

because a lot of people with the same issue waited like 2 to 7 hours and they got their keys...

teal rose
#

Yeah just hit retry every time it pops up @lone mountain.

quartz mango
#

@sly quarry the devs have sent out disclaimers saying that it may take more time than usual to receive a code for the game

lone mountain
#

alright thanks

quartz mango
#

I’m sorry but you may just have to wait

sly quarry
#

@vivid briar do you have the transactions button on your profile?

vivid briar
sly quarry
#

yes

#

i don't have that

stiff pasture
#

@sly quarry check your bank statement and make sure it went through! Your bank might have bounced the payment!

vivid briar
#

ive tried closing everything to do with battlestate and trying again and it still does it. it doesnt pop up as an error once the download finishes

#

and it starts the download over

#

nevermind ive figured out why its happening

#

my dickhead antivirus is looking at the file and prevennting me from doing anything with it

chrome rune
#

@mild musk you muted me for saying "that was a pussy move" and that was all... really? and you have asked me to change my name yet i cant change nickname if you want to change it for me that would be fine

teal rose
#

@vivid briar make sure not much is running in the background like Steam, any antivirus or data backup/sync software. You can try to install both the game and the launcher in different folders as well. I recommend C:\Program Files\BsgLauncher for the launcher and C:\Program Files\Escape From Tarkov\ for the game.

#

You can use this script to get rid of temporary files and configs from the launcher in your AppData folder if you want to reinstall the launcher in a different location.

vivid briar
#

thanks for the advice @teal rose

teal rose
#

Oh sorry, I didn't read the last part.

#

My bad.

vivid briar
#

i will try that if it does it again

#

your good

noble arch
#

I finished downloading the game,tryed installing it and it said the file was being used ,then it restarted downlaod progress

#

@vivid briar

#

HELP

#

I finished downloading the game,tryed installing it and it said the file was being used ,then it restarted downlaod progress

solid locust
#

damn i thought that sale was gonna last till cyber monday was gonna upgrade, playing standard with inventory is rough lmao

noble arch
#

Help

thorny meteor
#

Is there a way to get out stuff back if the server closed without giving us a reconnect button?

#

my buddy recorded the whole thing

uneven grove
#

If it was insured and the timer was not at 0, yes. You should get it back in about 24 hours

cobalt kiln
#

Ok, my friend had got a bunch of things in our scav raid

#

We got out, same extraction point, same time

#

But he got out with his "initial" scav itens

#

items*

#

This

thorny meteor
#

click next

#

it will say no u

cobalt kiln
#

However he had a big backpack, 2 guns, his pockets were filled with loot

thorny meteor
#

and give you the stuff

#

alteast thats what it does for me

#

when i have that

cobalt kiln
#

It worked, thank you

modern estuary
#

My game is freezing though I’m running 100 FPS+

#

Lots of stuttering ;((

vivid briar
#

Queues are suuper long

quartz mango
#

My game still won’t start, keep getting locked in an infinite load after clicking play on the launcher

lunar tundra
#

Same just sits there loading

vale swan
#

Are there any server issues atm that anyone knows about? I just got 4 disconnects in a row.

lethal linden
#

I just found the Red Rebel ice pick and i cant sell it on the flea market. Im trying to sell it at 2,100,000 and the game just has the 'place offer' button greyed out. Anyone maybe have an idea why?

river coral
#

Why everytime I shoot someone with eod in the head, my game freezes why is it only those who have eod make my game stutter and freeze

vivid briar
#

Hey is anyone having issue transferring loot?

#

After a scav run

formal dagger
#

@lethal linden
You may not have enough money to list it.

lethal linden
#

Yeah i figured it out. Didn't realize i needed the money up front for it.

cobalt kiln
#

@vivid briar it takes a while to load, usually pressing "Next" solves it

#

Makes your loot appear

vivid briar
#

Thanks, I just kept doing that

slender orchid
#

anyone having issues loading into raid rn?

silver heath
#

Yea, just now.

tribal relic
#

Is it a widespread issue with people getting disconnected? I've read some others are getting disconnected during raids, and I want to know if it's just me or if it's an actual issue.

silver heath
#

Is anyone unable to see friends ingame?

lone mountain
#

i cant click on anything in main menu

lament prism
#

alright let see if i am able to install the launcher today or is it gonna give me the this app cant run BS

formal dagger
#

@lament prism
What have you done so far to try and troubleshoot the issue?
Also what's your specs? I'm trying to gather info to try and find a fix.

lament prism
#

i just replied to Damiano on a forum post about it he wanted me and another guy to try using hotspot on our phone to download the launcher but it still gave me the This app cant run on this pc error

#

my laptop is a msi gt63 titan 8rf with a i7 8750h 6core 16gb of ram and gtx1070 and C drive is ssd with more then 150gb of free space and the D drive is a hdd with +250gb free

#

my ethernet adapter is killer E2400 gigabit ethernet controller

formal dagger
#

So far the only common thread is Intel CPUs, however I personally know several individuals running Intel setups identical to some of the effected individuals.

lament prism
#

with Killer (R) Wireless-AC 1550 Wireless Network Adater 9260NGW

#

in the thread that im on the people that i seen with my problem

#

are also from south california

#

with timewarner/spetrum ISP

formal dagger
#

Many of the users have the same ISP, a few don't however.

lament prism
#

im on window 10 pro 64bit version 1909 os build 18363.476

#

would you like the link to that forum post too?

formal dagger
#

Naw, I've got it up already.

#

Can I have you try something though?

lament prism
#

yea i pretty much has done every single thing he told me and so far nothing has worked

#

sure

formal dagger
#

Completely disconnect your Laptop from the internet, download the launcher on your phone through your mobile data, then try to install.

lament prism
#

that what i just did lol

formal dagger
#

Not a Hotspot, just so it avoids the ISP.

lament prism
#

that the only way i can connect to my iphone

#

is through hotspot but i turned off the wifi on my phone when i used hotspot

#

so it would use my metropcs data

#

and i have 4-5 bars at work here

formal dagger
#

Right and you can't drag and drop files like you can on Android.

lament prism
#

yeaa apple not open source

#

if i was playing on a macbook

#

then i think that possible though airdrop

#

but im at work on a gaming laptop so that kinda doesnt work

formal dagger
#

My idea was just that if it is perhaps linked to Spectum, completely isolating yourself from the ISPs ecosystem might have done something.

lament prism
#

that kinda what me and the other guys been wondering

formal dagger
#

Since there are a few issues that are fixed with VPNs, but sometimes that's just not enough.

#

If it wasn't for the fact that there was that Verizon issue in Jersey I honestly wouldn't even suspect the ISP.

lament prism
#

because after the .12 update i was still playing but like a week after when they did the launcher update to the .09 one that when my problems started

formal dagger
#

I may not be directly affiliated with BSG, but at the very least I apologize for all the trouble you're having.

lament prism
#

so that why i been wondering if it either something to do with my ISP or could be something on their end maybe the link that im clicking on my profile could be corrupted

#

it alright man it beta so i understand

formal dagger
#

It's so nice to actually see users say that.

lament prism
#

plus one night of work is like 150$ for me so it doesnt affect me plus i love this game more then codmw and reddead2 and im pretty sure it will still be the same when mcc comes out

formal dagger
#

IDK man, the first Halo game on PC since Halo 2 on Vista

#

That's pretty big.

#

well first proper halo game

#

I don't count Wars

lament prism
#

yea but it wont be the same for me because i use to have a best friend that i met from halo that i know for over 10 years break up friendship because a computer i gave him that he stripped down and rebuild fried up and filled up his house with smoke when he wasnt home and was saying it was all my fault n stuff when he had it for 3+ months

#

and sorry if that not support related lol

formal dagger
#

Naw, a little side tangent is fine as long as we don't go too far with it.

lament prism
#

but anyway that why i still think id be playing EFT more then those

#

but either way i like the game so i have no problem waiting for a fix to be able to play again but i know other things like getting all the players their copy of the game from black friday sales is higher priority

#

wtf i replied on that forum post and it doubled itself is there a way to for me to edit it so i can fix that?

cobalt moon
#

@formal dagger used a VPN and it worked

#

but i need another vpn that doesnt cost money

formal dagger
#

Do you need a VPN to run and play the game?

cobalt moon
#

idk yet

#

I havent downloaded the game

#

well i cant rn

#

my free vpn data ran out

#

but i downloaded the launcher

#

and it worked with no problems

#

with the vpn

formal dagger
#

That's fair, but I'm attempting to find a solution that doesn't require a VPN.

cobalt moon
#

Ok good luck man

lament prism
#

@formal dagger i for some reason when i tried the vpn it pretty much did the same error for me even if i was connected to Netherlands

cobalt moon
#

you have to try it a couple of times

#

thats what happened to me too

lament prism
#

it was giving you the this app cant run on this pc error?

cobalt moon
#

yea

#

wrote in the forums and directly to BSG AND support

lament prism
#

the vpn that was recommended by a staff was one called Hide.me vpn

cobalt moon
#

i did tunnel bear

#

but i was on a free trial

#

so i couldn't download the whole game

#

but it was working tho

lament prism
#

dont u just need the vpn to download the installer and install it

#

and then just use ur normal internet to install or u still gotta use vpn

cobalt moon
#

for me

#

I still have to use the vpn

#

I tried it and it gave me another error

#

whats ur internet provider

lament prism
#

spectrum/timewarner

#

and im in south california

cobalt moon
#

SAME

#

yea

#

its an ISP problem

lament prism
#

did you post ur problem on that thread

#

there are other people from south cali with same ISP same problem as me

#

brb gonna give it another try with the vpn did you just connect to another US server

#

or did you go outside us

cobalt moon
#

i went to canada

lament prism
#

yea im on it too

#

even went and did check my ip address and it on the canadian vpn

#

but it still giving me that same error everytime i download

cobalt moon
#

thats what happened to me too

#

but like I waited and tried it again and it somehow worked

lament prism
#

hmmm

cobalt moon
#

i guess I got lucky or something

lament prism
#

probly

#

cause i legit have 40 icons of BsgLauncher on my desktop right now

cobalt moon
#

try going on device manager and see if its working properly

lament prism
#

and clicking each one by one same error lol

cobalt moon
#

yea its pretty dumb

lament prism
#

if they cant find a fix the best thing id say they should try to do is go back to the last launcher update and look at that and the newest one and compare between the two and find out what new thing that either added or changed is causing the problem

#

im going to uninstall hide.me vpn and try tunnel bear since you said you got it to work

cobalt moon
#

ight

#

good luck

lament prism
#

@cobalt moon no dice i tried canada and mexico

cobalt moon
#

damn

lament prism
#

eh it alright just gotta wait for a fix

cobalt moon
#

yea same

lament prism
#

@cobalt moon if your on window 10 i just checked to see if any update there one for window defender but im gonna see if that fixed anything

cobalt moon
#

ight bet

lament prism
#

nope didnt work

teal glade
#

can yall fix the fucking game disconnected full body acnt conncet back

#

taking 4minutes to load back in

#

fuck off

cobalt moon
#

that happened to me too in the last patch

teal glade
#

fucking dumb

#

you have people who bought teh game for 145$ usd and you cant afford to spend the time

cobalt moon
#

you gotta realize fixing a game is basically a trail and error type situation

teal glade
#

disconnect should leave body invinicible until load in

cobalt moon
#

and its bsg were talking about

teal glade
#

and 1 min load in timer too?

#

fucking dumb

lament prism
#

plus remember they arnt a big AAA team so it take a lil longer to get patches out

cobalt moon
#

^

lament prism
#

load in timer? i had mine installed on a SSD so im normally already loaded up and the game would normally say waiting for players then it does it count down timer

teal glade
#

I dont disconnect on any other game either

#

tarkov is causing my discord to crash also

#

with its crash'

lament prism
#

or you mean like ur getting into the map late like at 45-47min instead of 49:50

#

well what ur computer spec

#

cause certain games can cause other things to crash

teal glade
#

bruh i have a fucking 2070

lament prism
#

here an example the Game Rust uses a crap ton of ram on big modded servers and it would completely delay my discord so for example when i push my mouse key to talk the beep will be insta but my name on discord wont highlight like 5-10 seconds later

teal glade
#

obviously not bottle knecked support mods

lament prism
#

lol

teal glade
#

its tark

#

and also tehre is a scop that when youn zoom you drop to like 30 fps

#

unzoom back to norm

lament prism
#

what cpu and how much ram do u have

#

well ur on 16gb like

teal glade
#

LOL

lament prism
#

and ryzen are kinda known for bottlenecking compared to intel

teal glade
#

GTFO here you dont need over 16b, im not a wanna be streamer im not streaming or trying to play youtube on the side

#

every other game plays fine, my rig is probably 3x better than your toaster

lament prism
#

know what dude if you really have such a problem then leave the support chat cause clearly your abusing it

silver heath
#

Is anyone having trouble loading in with friends and being invisible?

slate ginkgo
#

Purchase the game through credit card, it took my payment but when i was redirected back to the site it said an error has occurred but, it still charged my account. Was wondering if i have to wait for it to go through or the server didn't receive my payment while it charging. I bought it on thursday

lament prism
#

@teal glade let you know you wont get much help or support with an attitude like that and treating people like that just saying dude if your having network problems it can very be your ISP and not their side and only battlestate games would be able to tell when they are able to get to the problem their priority is giving everyone their copy of the game from the black Friday sale because there were 100s of people complaining they didn't get their copy or upgrade. p.s my desktop is a i7 6900k 8core 64gb ram sli gtx1080 with +6TB of space both in SSD and HDD in raid 0 also have a laptop is msi GT63 titan 8RF with a i7 8750H 6core cpu 16gb of ram and a gtx1070. anyway like the discord mods said yesterday stop arguing and abusing in the chat

#

this place is for people to find solutions to fix their problems which i tried to help you but instead bash me so have a good day sir

#

@slate ginkgo for me when i bought the game it wanted to do a security authorization thing where it would take like $0.15 cents and you would have to go and type that in to confirm i guess to prove that it not a stolen credit/debit card

#

once i completed that part it pretty much processed my order and got my copy of the game and when i upgraded to EOD i believe it was the same way

#

@silver heath i had it happen once i was on a 3 man team with my EFT friends and me and one guy could see our other buddy but he could not see us at all. i would stand infront of his gun and have him fire it and on his screen there nothing there but on mine his gun pointed at my face and legit did no damage. the way he fixed it is by reconnecting to the game then he was able to see us. just find a secured spot to dc and reconnect if you can but if you are having reconnection problems then i wouldnt recommend it

turbid hamlet
#

Having issues with my game at the moment. Error 228 bad client id or something. KJeeps happening when i move items from my insurance to my stash.

fickle relic
#

Restart your game

turbid hamlet
#

I have done

fickle relic
#

It happens to me all the time

turbid hamlet
#

It happens every time I drag the items from my insurance to stash.

fickle relic
#

Are you bringing them directly into your stash? Or dropping them into a case?

turbid hamlet
#

I think it's to do with a game error duplicating a set of gear and then returning it to me via insurance.

#

Directly to stash

fickle relic
#

I had the problem a lot before, apparently it has to do with the physical address 0f the object you're dropping

turbid hamlet
#

Long story short. I died in raid, then imediately had an internet issue. I relaunched and it told me to reconnect to the raid. It kicked me at 100% loading loot. Returned to inventory and still had all my gear.

fickle relic
#

Because the server still thinks something is there

turbid hamlet
#

I got all the gear i died with back in insurance.

fickle relic
#

Oh yeah, I had that

#

Oh wow lol

turbid hamlet
#

It seemed to have corrected it self somewhat

fickle relic
#

Then you're probably right

turbid hamlet
#

My SA58 got deleted

fickle relic
#

Lucky break though

turbid hamlet
#

But the chest rig and backpack and staying

#

ZI think I've fixed it by not transferring those items into my stash

fickle relic
#

The SA58 will probably come back tbh

turbid hamlet
#

See.

#

When you get insurance. The insurance on the item is voided right?

#

But the items im collecting, half of them are still insured.

#

Those are the items that cause my issue

fickle relic
#

So

#

You're getting back items from prapor, that are insured?

turbid hamlet
#

Yeah, but theyre bugged items or something

fickle relic
#

I think you broke the game

turbid hamlet
#

I think I fixed it

#

By constantly forcing the error to occur and have the game delete the duped item

#

Dont know how the game knows its the item but it does

#

By opening and closing inventory the error occurs and the duped item deletes

#

Ivge done that to each item and it seems resolved.

fickle relic
#

Nice

lament prism
#

error trying to drag items?

#

for me when that happen

#

i just slow down wait like 10-15 seconds then grab the item and wait a few seconds agian and drag it over

#

because sometime i go through the menu and items and flea market so fast the server/system cant keep up and gives me a error and items move back to where they were

#

just try slowly moving ur items and see if it does it cause you might be moving stuff way too fast for the server to keep up

elfin plume
#

Hey! Do support members work at the weekends or only on weekdays? Friday my friend has bought 3 copies of the game, the money has been charged but since than he had not recieved any e-mails and the support haven't replied neither on the site nor on twitter.

lament prism
#

@elfin plume on their website they are working as fast as they can to get everyone copies and upgrades out the servers were completely swamped when they had the black friday sale

#

also did he check his spam folder too?

elfin plume
#

@lament prism so it should be only a matter of time

#

@lament prism yes he did

lament prism
#

@elfin plume pretty much and then once they fix that hopefully they will try to find a way to fix the problem that im having and bunch of others too

#

which is when you try to install the BsgLauncher.exe it gives a this app cant run on this pc error

formal dagger
#

@elfin plume
What email service does your friend use?

lament prism
#

welcome back @formal dagger

formal dagger
#

Thanks. Catching up on tickets and a week worth of YT.

elfin plume
#

@formal dagger gmail

formal dagger