you can drop it if you have it in a backpack, but you can't take it out of the container slot. you can put it back in though
#community-support
pliant osprey
sturdy adder
anyone having issues with long matching times this evening?
ripe wing
does anyone know
willow forum
hit retry a million times....woh. Somehow worked. See if its a hot mess though
sonic roost
did someone know about verification code? why I don't receive any verification code in my email? what happen?
solid locust
@sonic roost theyve had messed up outgoing email for a while, its without a doubt an email provider thats causing the issue because very few people r receiving it while most arent
im one of the people that still hasnt and i tried on gmail, protonmail, and my own domain email none of em worked
sonic roost
oh I see
solid locust
and ive been consistently for the past 6 hours or so every 30 min hitting re-send
on all the 3 accounts
vocal fox
VolkerFPSToday at 1:27 PM
Their email services are being worked on right now. They went down over night, it's 6:30am in Moscow. They're working on it. I'm sure there will be an announcement when they have a solution. Sorry for the inconvenience.
does noone read?
solid locust
imo they should just disable email verifications or manually verify emails thru their DB because we cant buy the game
and if u look into it
this has been a problem since 2016
i mean its a beautiful game that i cant wait to play i still cant believe how it was built on unity just amazes me and all the detail that went into it
sonic roost
@vocal fox sorry mate I didn't see that
solid locust
but to be stopped because of an email confirmation not coming thru lol
but its whatever i mean im still excited to play the game hopefully they'll at least fix it for black friday sales
so people dont miss out on that
vocal fox
its not under their control Till. Shit happens. Programs/applications and services go down all the time. have some patience. People do have lives and sleep.
solid locust
@vocal fox i totally get that but man its email verification i run a service with a partner of mine and we had an issue with emails and were able to switch our provider within 20 min and in those 20 min even disabled verifications
its just too simple of an issue too close to a sale
going on for 3 years
vocal fox
i mean its 6:30am in russia...
might not even be a provider issue. Could be a number of things
solid locust
like i said, still excited about the game, cant understand for the life of me why this couldnt be fixed after the problem replicating itself over so many years but it is what it is, thats why i know it sucks to give valve the cut but damn sometimes just gotta put ur game up on steam or the like
anyway im done complaining for the night, hopefull yitll be good by tmrw
cold wigeon
wjy do i get this stupid authorizationerrormessage when in the game i die after words and lose everything
radiant ruin
any eta @naive hill
naive hill
Not yet, its only 7am in moscow so the team arent in the office yet
radiant ruin
oof ok thanks
verbal turret
im having problems queuing into factory, idk if its just cause of low player count but we have been queue for 30 min
autumn fog
Any info about broken emails from BSG? when we will be able to restart our pass?
aside from the fact that team is not in office yet, ofc
next cosmos
cursive bane
After completing my gunsmith part 4 quest I didn’t receive any reward even after clicking complete
And then the reward that did come through it disappeared after showing a error after me dragging into my inventory
hexed trench
warm remnant
I am trying to log into the site however when I go to get my verification code Im not getting any emails from tarkov?
ripe wing
when will it be fixed
keen depot
I'm not receiving emails from the EFT team when I request a new password on the website
calm hemlock
proper herald
if i get bad service version one more time
pliant osprey
I just got the verification code as well!
narrow yacht
just got my purchase confirmation
solid locust
emails seem to be workin now
keen depot
Not for password resets, I still have't receioved my requests from yesterday
vivid briar
fucking hate this game sometimes
only time i get high teir gear i lose connection and die to a toz scav
keen depot
@vivid briar this is support not rant
raw swan
thats not that crazy of loot just go back out bruv
vivid briar
back to the grind i guess
raw swan
one good raid makes up for like 10 not good raids usually
i got ur emotional support bro
vivid briar
yeah
glass oriole
echo yoke
kk thanks thought my computer was dyeing lol
zealous smelt
Getting some odd 403 forbidden popups on the launcher.
restive parrot
anyone got weird stuff happening while builing hidout ?
like i send that to my friend before
and now i sended him
the timer went up
wtf?
proven hedge
did you turn off generator?
proven hedge
then tarkov is being tarkov, I think
restive parrot
do you know how many hours its suppose to be ?
worldly laurel
Email Server fixed? 
radiant ruin
yessir
cold wigeon
in game authorizationerrormessage every ten raids i reinstalled twice
lament prism
so has anyone had this kind of problem before yesterday i tried to play on my desktop and it told me i needed to update the launcher and game so i tried to do it and it would give some kind of unable to connect to remote host i had this problem once before on my gaming laptop which was easily fixed by doing a clean reinstall of EFT but this time when i try that on my desktop now windows will not even allow me to install the Bsglauncher the error window 10 gives me is window defender smart screen prevented unreconginized app from starting and when i click run awayway. it says This app cant run on your pc please find a version for your pc. i have tried everything from turning off everything related to window defender anti virus and my malwarebyte didnt work added them to the excluded list no dice. then i tried updating to latest drivers for nvidia and for the OS didnt solve anything i have ran virus/malware scans and have nothing on my system i have tried downloading the file on chrome and IE doesnt work. so i kinda dont really know what else to do just wanna get back to playing EFT. here the video showing the problem
https://youtu.be/IUako5xipKA
video has no sound let u know
unborn briar
Hey, I've got a question - Ever since 0.12 launched I seem to be getting massive issues with loading up on Shoreline. It takes 3 or even 4 minutes longer than any other map, sometimes it doesn't load at all, it disconnects me (server connection lost) randomly, it gives me version errors (bad service version?), and sometimes despite loading me to the servers, it doesn't connect me with them (scavs walking in one place, ghost shots from nowhere etc)
vivid briar
@lament prism I've got the same issue. Who's your ISP?
vivid briar
Interesting
lament prism
352Mbps down 23Mbps up
lament prism
so i guess it possibly the ISP blocking something or more likely the dev?
i can download the file it just wont let me install it
bronze grotto
anyone having trouble with flea market? spinning circle of death when searching?
lament prism
@bronze grotto i had that a few times normally it pops all the items up ur searching for after like 30 seconds to a 1 min. sometime if it takes too long i just restart the game and the problem solved at the moment
bronze grotto
yeah the ak105 is bugged
lament prism
yea but at least ur able to play
dusky whale
Support please, fix the SAS Drive. The SAS Drive object is not actually a SAS drive.
Also.....
worn onyx
Error downloading essential data, same here
fresh scaffold
@haughty gale same
cosmic tapir
Yeah whats up
ashen sail
sAME
shy inlet
This is probably client wide thing.
fresh scaffold
bsg being bsg
haughty gale
it just happened
balmy barn
same for me
mild osprey
do you guys need launcher from me? i got one downloaded HOWEVER its unlikely you get into game anyways
worn onyx
same re shops
mild osprey
@shy inlet yes shop bugged out for me
idle hedge
managed to get some hideout stuff done but flea market is bugged, then got that same error
next magnet
Tried to restart the game cus i got stuck in the flea market and now i cant get back in
shy inlet
Im sure they will fix it soon!
fresh scaffold
@mild osprey lol 45 mil
mild osprey
its down
vapid sand
are servers down?
wooden narwhal
kicked out of a raid due to "Error Checking Launcher Update" "Request for Launcher package"
mild osprey
cant get in
vapid sand
i am getting a error to download data
gusty canyon
so emails was down and now game broken
mild osprey
F for servers
next magnet
F
wooden narwhal
best game out there
haughty remnant
Getting an error, Error checking launcher update. Request for launcher package returned 1000 but the expected code is 0
gusty canyon
its so hardcore you cant even run
teal rose
Where are you all at?
haughty remnant
oh is the servers down?
balmy barn
NA is down
delicate hamlet
Have to be.
wooden narwhal
middle of a raid? lemme crash
mild osprey
I play EU too its down
next magnet
EU is down
balmy barn
oh its not to do with one server then
haughty remnant
i just extracted
teal rose
eager spade
I was extracting from a raid, and the game got stuck loading the stats screen until I got kicked from the game because an error and now everytime I open the launcher this pop ups
"Error checking the launcher update"
worn ice
Everyone is getting it. Sit back and wait
gusty canyon
eager spade
ah okay my bad sorry
thought it was jsut me cause Ive had some problems this days after upgrading to EOT
still waiting for my gamma case 😦
radiant cedar
no tarkov.. Fuck that means i have to spend time with my girlfriend... why god.,. why
delicate hamlet
I blame all you people doing upgrades right now -.- lol
vivid briar
upgrade tomorrow 30% off
jovial shell
Got this error on exfiling with my scav, now its just seemingly infinite loading in bottom right. If I restart will I lose my scav gear?
teal rose
kindred wren
So, question, if I wanted to put a ticket in about a scav run issue where could I get info from my last raid to give to EFT, similiar to a crash report. Is there a cache some where in the files? Because I feel like me going on the forums and saying "This thing happens, I have no idea how or why. Fix it!" Would be completely unproductive
jovial shell
yeah my game just crashed. rip mdr...
stray root
teal rose
If you just want to pass information to the devs, you can use the report feature in the launcher. @kindred wren
kindred wren
Gotcha, I'll go take a look at that
versed basin
Hey there, dunno if this is the right place to ask, but i cant seem to start my launcher again after recieving this error:
sterile inlet
yes down for most gamers
coral trellis
oof
versed basin
Oh so its an issue for all atm?
coral trellis
seems so
versed basin
the backend server thingy
sterile inlet
yes for all
versed basin
okok thats "good" but not good to hear lol
sterile inlet
since the begin to update everyyday
everyday a problem ...
come back from work and cant play everyday
nice...
robust spire
anyone else having issue with launcher?
teal rose
abstract hazel
sage night
If it's not just me then I don't need to freak out lol
robust spire
i was ingame, all night. i quit because i couldnt finish hideout upgrade
after that, only errors
connected to georgia via vpn. launcher opened, but cant play, etc.. so, its really wonky today
sage night
Nice, Thank you
robust spire
literally on the second
fresh scaffold
it still timed out
robust spire
its still acting up here
timeout
504 error
profile insnt loading
in the launcher
dreamy olive
robust spire
probably, im just saying its not fixed so maybe right pepz are aware
gusty canyon
its working
robust spire
looks like i can play, gussing timeout is for launcher profile related stuff..
mild osprey
deadmans click is a bitch
coral heart
@raven path I heard, if your full auto, and you get shot, you release the trigger
I had that happen on stream yesterday and my chat all spammed that^^
vocal cobalt
Still not getting login code. Over 1 month has passed since i asked for help with this. And "support@battlestategames.com" doesnt reply more than "check mail filter". I have no filters its a custom domain/email. Help?... annoying as hell
noble crag
same here dude
They are even telling me that i have blocked them, tho even Microsoft/Outlook suport cant find that block they are talking about.....
lament niche
MY ACCOUNT HAS BEEN PERMANENETLY BLOCKED
I havent even logged in or played the game b4
teal rose
Where exactly does it show that?
copper pebble
@lament niche you will need to contact BSG via the website
raven bridge
anybody else havign issue were scavs or raiders spawn on top of you in reserve?
wise sand
Wtf I just get done with a scav and the only thing I have one me when loot transfering is the starting ones? Not the stuff I picked up
Nvm It said error then fixed
dusty canopy
anyone elses update time go from a couple of hours up to 20 hours again?
eager spade
In your experience guys how long does the support take to answer in the website normally?
fresh scaffold
did the game break again
lament niche
i never even played the gamer b4
wise sand
Happened again but this time didn't get the stuff on scav
timid sundial
anyone wanna help me out? i got my hands on a t7 thermal sight and its been a pain trying to attach this thing to my helmet
zenith folio
I transferd some items from the insurence screen to my stash and an eror poped up the transferd items disapierd
unborn briar
Weeeelp...
Gonna try sending this again.
Hey, I've got a question - Ever since 0.12 launched I seem to be getting massive issues with loading up on Shoreline. It takes 3 or even 4 minutes longer than any other map, sometimes it doesn't load at all, it disconnects me (server connection lost) randomly, it gives me version errors (bad service version?), and sometimes despite loading me to the servers, it doesn't connect me with them (scavs walking in one place, ghost shots from nowhere etc)
It blocks my quest progression since I cant do anything @ Shoreline untill I fix it
Hence why I sent it three times by now.
teal rose
What did you try so far?
unborn briar
Reinstalling the game, using another disk for the game, lowering the settings to the absolute minimum, running Tarkov as Admin, adding exceptions to my antivirus and firewall, changing servers, updating Direct X as well as my GPU drivers.
As well as disabling just about everything that could ever launch while I'm in the game.
teal rose
Well, you can try to disable your firewall and antivirus temporarily and try to use a different DNS server (like 1.1.1.1).
unborn briar
Will try. Any tips on how to switch DNS?
viral heron
any idea why on a 9900k @5ghz, RTX 2080, 16gb ram @3600mhz and ssd that my FPS is barely ever over 100 if at all?
keen depot
Fork's sake... I requested a password reset... didn't get an email for 8 hrs then the code is flippin invalid... HALP
okay got the email in time finally holy sheet
hushed perch
i can't play reserve it keeps crashing at loading loot anyone got something for it?
jovial hound
can someone guide me.....i am an unofficial sherpa for a few discords looking to be an official sherpa i signed up but cant seem to find how to get a request me and a friend are trying to figure this out
jolly pumice
Hello, I have a problem when i try to buy the game and i dont know what i can do.
winter acorn
@jolly pumice From what I've gathered from last night and today the email servers are duked. I bought a copy for a friend and still haven't received the key. I've gotten thank you emails though.
jolly pumice
Ok. I think that it could be for the black friday but its so strange
jovial hound
the email thing was resolved this am
radiant cedar
Damn tarkov works again... and i spend so much time on my girlfriend cause tarkov diddnt work.. shit if i knew i wouldnt have to spend so much time with her..
teal rose
@jovial hound Maybe there? https://www.escapefromtarkov.com/news/id/126
jovial hound
i am talking to the people who run the program
teal rose
@viral heron that's pretty common for Tarkov actually.
jovial hound
i filed to become one a while back and never heard back but i have helped like 5k+ people so hopefully they let me in lol i find more fun in helping others at this point i have been playing for quite a while
teal rose
@Swenzi#5117 you can try to do an integrity check using the launcher and play around with your windowed mode and auto ram cleaner settings.
winter acorn
@jovial hound They're sending receipts and thank yous but the keys arent being sent out
quartz flint
My problem with endless awaiting sesion start solved @teal rose if u remember me
jovial hound
@winter acorn keys?
quartz flint
:)
winter acorn
For activating the game as a gift
jovial hound
ahhhhhhhh.....my issue is becoming an official sherpa nothing to do with keys
its good though move on from me i am in talks with the proper people
winter acorn
yeah i have a ticket in 🙂
quartz flint
@teal rose i have to turn off virtual cores (or sth like this). Earrlier i didnt see this option
teal rose
@quartz flint you had to turn this off?
teal rose
Nice, thanks for sharing that information!
teal rose
👍
hushed perch
@teal rose i got some kind of error when i downloaded the game like missing file
teal rose
Just hit retry every time it pops up and completely restart the download when you get the consistencyinfo-thing error. There is not much you can do, sadly. Some people said downloading the game from the link that shows in the error and unpacking it manually helped, but I can't verify this.
hushed perch
i can play the game but i cant play reserve
vivid briar
i keep getting a client error when i instal tarkov
jovial hound
@hushed perch have you tried to preload the map in offline mode....some users were having issues last patch with labs and that was the general fix for it in most cases
round rivet
Hey how do you apply to be a Sherpa
fossil ginkgo
I need assistance in private, access problems thanks 👍
buoyant parcel
Anyone else have issues loading into rez? Every time i seem to get issues, currently in trying to reconnect because i get "session timed out" when sitting on 'awaiting session start', quite frustrating and id rather not lose all my shit
Going to try the physical cores only fix, hopefully that helps
stiff gazelle
is anyone else experiencing huge pings atm? dont feel like its on my end
buoyant parcel
Negative @stiff gazelle
Sitting at 16 minutes of 'leaving the game' shoukd i just end task this shit?
hoary wraith
looking for someone to help me with 4pmc kills with tremor, ill pay, will need to go in a raid together and let me kill you
bright panther
I have been dealing with a weird bug that does not seem to want to go away.
vivid briar
Oops wrong chat
white flower
GG
vivid briar
Tomorrows Chemistry work that i got picture of
obsidian trellis
is reshade allowed ?
feral wedge
yo i sent an email to support@battlestategames.com can someone look at it pls? dm me and ill tell you the email i sent it from
quick idol
If i upgrade this sale, will i have to reset my account?
mild osprey
@quick idol i think yes in order to get all the stuff
quick idol
i need someone who actually knows 100%
mild osprey
hmm
hushed perch
LF3M Labs
teal rose
@quick idol no, you don't need to reset your account.
coral heart
@quick idol all new stuff gets given to you in the in game mail system 🙂
scarlet zodiac
so i have standard edition and i want to upgrade to EOD for this sale so since i have to upgrade will it still be on sale?
unkempt crane
Yeah, the upgrade will be part of the sale
scarlet zodiac
k thx
surreal jewel
my hideout has medstation level 2 but i can no longer see the option to turn car meds into med parts
and actually when i last left it, i had queued that build and it seems to have disappeared
eager spade
@quick idol I have upgraded all the game packages and the only problem I had is with EOD, didnt recieve my gamma container , still have the beta one
sent a ticket yesterday but Ive got no response yet 😦
Got everything but the gamma
cold wigeon
@jovial hound I've been trying to there more info you can give as well to get in the program
amber tiger
I bought a standard version of the game as a gift and should be able to choose an email to send it the person i bought it for do but never did? What have i missed?
waxen tartan
How long dose it take to get access after you preorder ?
young vortex
Just upgraded to EOD from Standard. Got the emails from Xollia (whatever its called) and Tarkov saying I upgraded but its standard sttill
neon ravine
My friend whos had the game for several years got a code to giveout and he gave it to me and its saying promo code not found
teal rose
Most codes expired a while ago.
neon ravine
it says they dont expire
neon ravine
hes had the game for several years, and they gave out codes to long time members via his account
neon ravine
it doesnt have a date. so idk how it would expire
spare coyote
i ordered a gift but theres no code in the email i got sent
it should be right there shouldnt it?
neon ravine
Thank you for being with us! Together, we’ve been through a lot, but there are still a lot of interesting things to come — we’re sure you won’t be disappointed. Happy holidays!
Free Standard edition code:
xxxxx-xxxxx-xxxxx-xxxxx
thats the message he got
but the code doesnt work
ocean pivot
neon ravine
they dont have a bot for it i think, so probably wait till tomorrow to get it
cuz its like 1 am there
drifting kraken
😦
fleet venture
So I just purchased the game, it shows the transaction on my profile but I do not have the install/download button
eager spade
I sent a ticket yesterday 4pm and still no answer so dont expect them to answer soon :/
I just want my gamma container 😦
drifting kraken
same was hoping to play it tonight but looks like that's not happening
wide spade
yep same stuff it says game not purchased when can i play the game
fleet venture
Mine jusst fixed itself finally, got the emails and all
drifting kraken
@wide spade hey mine is installing now looks like their is a 15 to 20min lag just keep checking your email
fleet venture
I find it more annoying that their emails are defaulted as junk mail
fallow arrow
am I the only one how's payment was cancelled or is this happening to others?
blissful tinsel
Hello guys, How long I have to wait till its show me the game in profile ? its like more than 20 minutes and still nothing ..
acoustic marsh
hmm i upgrade from standart to eod, and nothing has changed
fleet venture
@blissful tinsel Mine took a little while to show up
candid wagon
same @acoustic marsh
fleet venture
Mine took roughly 30 mins
blissful tinsel
My friend bought it like 2minutes before me and He already dowloaded the full game 😄
finite wagon
@blissful tinsel 🤣
smoky island
is 16GB RAM min requirements?
fleet venture
no
smoky island
8GB
graceful hearth
obsidian salmon
For? Stating a factual statement
smoky island
when i join a game with 8GB the game loads the ram full up to 8GB than it crashed the game
there is no error how told that the ram is not enough
fleet venture
is there texture streaming in the video settings?
acoustic marsh
HMM
neon ravine
anyone got a game code lol
acoustic marsh
nop
ionic plume
how long does it take to get my game?
been almost a half hour
only thing i got was a thanks for preorder
doesnt even show i own it in profile just that i bought it
fleet venture
Battlestate Games has loads of game codes @neon ravine
fleet venture
👀
smoky island
i enabled auto ram but it not helped. if the game cant allocated more ram. it crashed without any information
mossy kindle
ya im running to the same issue i went to upgrade and im not seeing it anywhere on my profile
wheat trellis
Any how I can make my game run more nice?
ionic plume
@mellow tundra
how long does it take to get my game?
been almost a half hour
only thing i got was a thanks for preorder
doesnt even show i own it in profile just that i bought it
quartz hollow
Upgraded from Standard to EOD but didnt take effect. do i have to reset profile account?
junior dune
no, it's taking a while to process I imagine
you can get the gear without resetting profile
ionic plume
i cant even play its not even showing i own it...
junior dune
I upgraded mine about ~30 mins ago and it's still pending
quartz hollow
how long do you think?
ionic plume
it shows in the bottom right under transactions but not in preordered
i cant even download the dam game in the meantime
junior dune
same
neon ravine
how long is the sale?
junior dune
24 hours
teal rose
I'm afraid you need to be patient.
sinful quartz
Yeah you need to wait 5 mins, you will get an email saying you got beta access
ionic plume
its been 45 min now... for a digital deliverable that's way too long to be acceptable tbh
sinful quartz
The sale is for 1 day BTW
fleet venture
Mine took 30 mins roughly and the emails were in junk, so make sure you check that
ionic plume
have been
sinful quartz
Yeah I had that problem trying to sign up for a BSG account.. Stupid hotmail
teal rose
There are a lot of people buying the game right now, which, together with all the other server issues right now in general, results in longer waiting times.
junior dune
I got the confirmation emails and still showing standard, but I'm just waiting for it to upgrade
we'll all get the sweet sweet loot eventually
unkempt crane
We are aware of issues regarding the game codes, and have forwarded the issue to BSG. Please standby and we'll get back to you as soon as we can.
There is a delay due to the server load, so please wait up to an hour after purchase to see if you receive it; users have reported getting it after a delay. If more than an hour passes and nothing happens, please get back to me.
Apologies for the inconvenience.
ionic plume
yea well it would be one thing if i had family this was what i was relying on to do for thanksgiving...
sinful quartz
And with the server load delay, that also explains why my download speed isn't maxed out
ionic plume
ridiculous we cant download the dam client and game as we wait for their email servers
quartz hollow
I just reset my game profile lol still didnt work on the upgrade i was only a lvl 9 so not that far into it
sinful quartz
"Unable to load the file "Client_0.12.1.5208.zip"
Unable to read data from the transport connection: The connection was closed.
sinful quartz
Servers are under heavy load right now, he has to sit tight and wait unfortunately.
fallow arrow
If I upgade to any other version is it just going to be upgraded or will I get a key code or something?
sinful quartz
As far as I am aware it should upgrade for you
wooden gyro
usually u get upgraded and all the extras sent to ur character through the messenger
fallow arrow
thank you, both
sinful quartz
"For anyone not immediately getting the pre-order or upgrade after they purchased, please allow the system time to catch up as it is under heavy load. If after an hour it still has not updated, please contact support. Thank you.!"
In #eft-chat
vivid briar
Anybody else suddenly not able to break down Car Medkits into Pile of Meds?
ionic plume
.... so i get a verification code but no links or instructions where to shove it
sinful quartz
How long is it?
ionic plume
8 chars
sinful quartz
If it's 6 characters then put it into the launcher
If it's longer it needs to be in the website
ionic plume
i have no launcher
where do i even get it
profile just says i bought under transactions not even that i own it
boreal birch
I received the email with key but it is not showing the activation key
sinful quartz
You will recieve an email saying you have beta access
But the emails will be delayed as the servers are under load
ionic plume
Pre-ordered
Nothing, pre-order now.
Your transactions
29.11.19
resend
Escape from Tarkov Edge of Darkness Limited Edition
vivid briar
I just upgraded to EOD from standard, but it still says im standard ingame.....
And yes I reset my profile
vivid briar
oh
sinful quartz
If you have just bought/upgraded an EFT package, you have to wait a bit
Servers are under heavy load right now
junior dune
the mods here say wait an hour and if it doesn't process then submit a support message
ionic plume
im getting emails that make no sense and my profile shows i bought it but dont own it
sinful quartz
What kind of emails?
If it's like "Thank you for your purchase" then that's nothing to be too concerned about, especially if you spam clicked resend on your profile page
ionic plume
email 1: Thank you for pre-ordering Escape from Tarkov!
You have ordered Escape from Tarkov Edge of Darkness Limited Edition (498609677)
email 2: Here is your e-mail verification code:
email 3: treat yourself and your friends with 30% off
sinful quartz
Huh
I never got the third email you got
ionic plume
never got an actual invite and profile doesn't show i own the game
i cant even download the client or game while i wait...
sinful quartz
I got 2 "You have ordered EFT" only because I clicked "send invoice" on my profile, and then "Beta is avaliable"
I would link the launcher but I don't think that's allowed...
maiden saddle
@ionic plume please allow the system time to catch up as it is under heavy load. If after an hour it still has not updated, please contact support. Thank you.!"
plucky cobalt
i just baught the game how long till i get the beta code
maiden saddle
@unkempt crane I wanted to ask if its safe to play while I wait but then remember I have other games I can play. Thanks for the heads up and support; Ihope despite this snafu, you and everyone on staff are having a great thanksgiving! We the players are greatful for you.
@plucky cobalt please allow the system time to catch up as it is under heavy load. If after an hour it still has not updated, please contact support. Thank you.!"
autumn fog
Anyone else having troubles with adding card to the Xsolla purchase page? it keeps declining and saying transaction unable to progress... i think its Xsolla problem no?
static salmon
My friend just bought the game and doesnt have a download button in his profile
unkempt crane
@maiden saddle Thank you. Have a good thanksgiving, as well.
ionic plume
its been an hour
boreal birch
Please find below the gift edition key code and send it to the person you want to give the gift. And there is no key below
unkempt crane
@static salmon Please allow for a delay in the system, wait up to an hour
@ionic plume Contact BSG support via at email support@battlestategames.com
maiden saddle
Idk that might be a card thing try using Paypal. @autumn fog
autumn fog
well, my friend wants to use pre-paid card
maiden saddle
Sometimes websites I shop on wont take my card because its not a huge bank.
autumn fog
which is all green when he types it in, then it just breaks
maiden saddle
Problematic yes, but its a small studio and the game has increase in popularity exponetionally this year so its understable that it being on sale for the holidays is going to cause traffic, have patience my brother.
sweet escarp
so no one can download after preordering? Or is it just me?
ionic plume
nope
maiden saddle
@sweet escarp please allow the system time to catch up as it is under heavy load. If after an hour it still has not updated, please contact support. Thank you.!"
Will be a delay due to traffic.
sweet escarp
no worries. Im in no rush. just glad I got the sale
maiden saddle
Same, I just started playing and I'm hooked so this sale was meant to be for me.
autumn fog
If someone buys a Gift key, can they use it on themselves?
maiden saddle
I dont see why not, I wouldn't use the same account you bought the key with though.
oblique axle
wtf i just extracted with so much gear and now on the screen shows i only killed one person and none of the gear is up
like i had 2 shottiesd and a decked out ak
unkempt crane
Relaunch your game
oblique axle
its on my scav transfer tho
like im on the transfer screen and none of the loot i just made is there
vivid briar
Where is the ingame maiil? that my EOD will come to
junior dune
move something over to your stash and then go back a screen, it should give you an error
vivid briar
since I upgraded
junior dune
but the next time you go back it should show correct loot
vivid briar
So i just boutght the game but i dont get any install?
I got confirmation mail by Xsolla that i have purchased the game.
What to do?, i also did a reddit post: www.reddit.com/r/EscapefromTarkov/comments/e358zq/no_install/
oblique axle
do i press next after moving the item to the screen
shy inlet
Do you have to pay the full price for to upgrade to a new version?
junior dune
hit back if that's an option
plucky cobalt
if i got the standerd addition can i pay the diffrence for better version
ionic plume
dealing with the same issue for over an hour now @vivid briar email support discord isnt going to be helpful it seems
vivid briar
@ionic plume oh 😦
unkempt crane
@plucky cobalt You only pay the difference between editions, yes.
plucky cobalt
@unkempt crane sweet thank you
bold wharf
hey can i get some help? my friend bought escape from tarkov standard edition and the profile hasn't been updated
ionic plume
it wont be
just come back tomorrow
maybe then they will send out their digital game
boreal birch
@bold wharf we are all like that
maiden saddle
@ionic plume Dude I know you're not a doctor but have some patience. Small development company with not nearly the kind of technical infastructure like Steam or Origin so yeah it might be a minute. c h i l l
ionic plume
an hour ago i had patience 30 min ago i had patience sitting waiting for a support email reply ive been patient but this really shouldnt be happening to a company who relies on digital goods regardless of devs they arent coding each game they send out as orders come in...
boreal birch
i dont htink we will get the game today so...
ionic plume
kinda regretting not just getting the base version... really upsetting since i got EOD
junior dune
mine went through, just hold on, it'll work
ionic plume
lol it just spammed me 18 copies of the email i got an hour and a half ago
Thanksfor pre ordering...
ionic plume
Guaranteed instant access to closed beta LMAO
jovial parrot
to the game activate to my account?
fallow arrow
I updated to EOD but it doesn't show up in my profile that I have it. I can't check it untill tomorrow night, will I get it eventually or?
ionic plume
one would hope
fallow arrow
thank
inner star
Anyone else having problems with "error 3032, please contact xsolla support"? tried contacting xsolla support and they said sorry nothing we can do and closed the chat. twice... ( i started another chat and they closed that too)
inner star
I've worked that out but they are just closing it on me and not helping at all so like tf do i do from here lmao
inner star
did your friend get it resolved?
inner star
xsolla's support or battlestates?
regal grotto
xs support
boreal birch
bought the game one hour ago and still nothing...
surreal geyser
I upgraded to EOD. Am i supposed to get a code to upgrade? Or will it just auto update my profile?
regal grotto
@surreal geyser it will upgrade automaticly
No need to do anything
But the servers are overloaded
So we need to wait
surreal geyser
Hmm.... I read about the wait. Just didnt know if i would be putting in a code or what
thx
muted belfry
so i just did gunsmith pt 14 and when handing in the mission it gave a bad move error took the gun and didnt complete the mission so now i am out all my money and time and no mission done
jovial hound
Restart your game it should give everything and or process your completion of the quest...Lmk if it works
hallow laurel
So i had been in this discord in the past and accidentally left it. Now I have rejoined and I can no longer access any of the lfgs. However, I have already accepted the rules, etc.
muted belfry
ok so it is half resolved new issue, mission shows complete in task list but i cant hand it in as it is no longer on the trader so still no rewards and it is stuck on my task list
calm smelt
Does anyone know how long it takes till you are able to get the Tarkov launcher?
My buddy just purchased the game but can't find anywhere to install the launcher and I forgot how it works
plucky cobalt
it took me about 45
novel pewter
i cant activate my gift code
grizzled cypress
@calm smelt it will be in his profile page, might take a while since the system seems to be under load
full lake
So i bought the game 30 mins ago and what do i do now
I haven't gotten any email for download links nothing like that
west sedge
same tbh
full lake
Is it just a waiting game rn?
plucky cobalt
yeah took me about 45 to an hour
surreal geyser
@full lake You have to download the launcher from the website after you log into your profile. Its on the bottom of the profile page
full lake
I cant find the download for the launcher
surreal geyser
Next to where it says what edition you bought
obsidian salmon
Go to your profile page
surreal geyser
full lake
im on there
when i clicked for the confirmation letter, it says You have ordered Escape from Tarkov Standard Edition (numbers)
grizzled cypress
you just have to wait atm
surreal geyser
There should be a HUGE install button right below a bunch of text that ends with good luck in tarkov. When its working that is. Im waiting for it to update my upgrade.
grizzled cypress
surreal geyser
At least an hour
grizzled cypress
you will get this on your profile page
surreal geyser
YA @grizzled cypress ! That button
full lake
Alright thanks lads 🙂
astral orbit
Quick question, if i upgrade to EOD from standard, does my inventory immediately reset?
astral orbit
is your hardrive/ssd full?
vivid briar
my ssd is but hard drive is completly free
astral orbit
double check that it is trying to go to the hard drive, might have switched
also would recommend trying to clear space and put it on ssd, runs a lot better if you can
vivid briar
i put its path to the hard drive but it keeps trying to put it on the ssd bc the launcher is on the ssd
grizzled cypress
no chance you can put the launcher on the hard drive?
vivid briar
when i copy it its still gives me a problem
grizzled cypress
dont copy it, uninstall it completely and install it directly on the hdd
vivid briar
ok
grizzled cypress
also having an ssd or hdd as full as you seem to have it can cause issues non-related to this game, but headsup
windows shit etc
pseudo bobcat
so is there any chance error code 206 will be fixed????
grizzled cypress
isnt 206 maintenance?
vivid briar
how do i switch things from my ssd to hard drive
pseudo bobcat
no wrong email or password
grizzled cypress
normally when you get 206 its bc the server is having issues
pseudo bobcat
go in your files and click and hold file and drag it from one folder to the other
grizzled cypress
so i guess just wait since everything seems to be having issues considering the sale
pseudo bobcat
well im going to go smoke and hopefully itll work when i get back
unborn axle
just upgraded, how long till my purchase gets added to my account?
inner wigeon
bruh i still got my standard edition after over an hour, de fuck
pseudo bobcat
about 30 mins
surreal geyser
Me too man
pseudo bobcat
rip
grizzled cypress
1h+ at this point
inner wigeon
my friend got in like 10 mins xd
grizzled cypress
was his an upgrade too?
inner wigeon
yep
grizzled cypress
ok then, get a lottery ticket everybody
cosmic citrus
anyone know if you upgrade to EoD, that you get an account reset?
pseudo bobcat
well i know it took them 18+ hours to send the registration email so i could access my account to buy the damn game
grizzled cypress
@cosmic citrus you shouldnt have to reset, no
grizzled cypress
yeah the email takes a while, shouldnt take 18 hours tho lol
cosmic citrus
stuck on bear after effing up
grizzled cypress
oh, you should be able to reset anyways no?
pseudo bobcat
I have a 48 minute wait till I can attempt to login again.....
I haven't even got to play yet and i already want my money back
grizzled cypress
i have no idea what happens if you already used it, probably will have to wait till the next available reset or maybe send a ticket and see what they say
inner wigeon
man, im gone this weekend, kinda wanted to play with the upgrade right now
pseudo bobcat
fuck it RDR2 till I can attempt the login again
astral orbit
I just read that if you upgrade editions it just expands the stash size and gives you the other stuff in a message, not sure if thats still how it works
grizzled cypress
yeah, it works like that
@pseudo bobcat not much we can tell you, server seems to be having issues bc of the black friday sale, im sorry
pseudo bobcat
appreciate it
surreal geyser
@pseudo bobcat This is a rough time to jump in today. The game is great. Just get threw this my dude!
pseudo bobcat
Cant wait, I know its better than dayz so im excited
cosmic citrus
its a great game, just a lot to take in all at once.
some rough edges but its amaze
vivid briar
If I copy my files onto another drive will it’ mess up
cosmic citrus
its probably not advised since you wont have registry etc
wise condor
Hello
ionic plume
ok finally got the dam game code... how do i get it to open on the primary monitor thats default to windows instead of where ever it wants
wise condor
How long do I have to wait to get the activation link and download the game?
ionic plume
almost 2hrs
signal fox
upgraded to eod 2 hours ago
thorn trellis
Not sure if i can report in here but theone6969#4371 is earraping in VCs
signal fox
still havent recieved any eod things
grizzled cypress
you wait, nothing else you can do atm
signal fox
can i just refund it?
grizzled cypress
or send a ticket, but its gonna take more time anyways
i have no idea, send a ticket
obsidian salmon
French Toast? [ 麵包Squad]Today at 5:02 PM We are aware of issues regarding the game codes, and have forwarded the issue to BSG. Please standby and we'll get back to you as soon as we can. There is a delay due to the server load, so please wait up to an hour after purchase to see if you receive it; users have reported getting it after a delay. If more than an hour passes and nothing happens, please get back to me. Apologies for the inconvenience.
wheat trellis
Hey can I get help with this lag I getting from the game?
signal fox
aight well its been more than an hour so who do i msg
he says "please get back to me"
deft thorn
I got a shotgun in a raid and I'm trying to give it to skiier for a quest but the prompt doesn't show up
torn pendant
is this normal?
obsidian salmon
Nice missing texture
novel pewter
my friend purchased the standard edition of the game for me but when i tried to redeem the code it gave me the 'Promo code not found' error.
queen scaffold
It's been an hour already and neither does my profile nor the launcher detect that I bought EOD...
I mean it shows it there on the profile, but it still considers me on standard edition D:
waxen tartan
You will get an email about it and a receipt
raw topaz
I got the receipt but i have no way of installing or
torn pendant
is this gun worth more money
waxen tartan
After that you should be good
raw topaz
Btw i bought the standard edition
torn pendant
i will auction the doge
timber ermine
Hey, bought the game for a friend as a gift, but the confirmation email doesnt have a key =/
candid wagon
Anybody have an issue with payment being cancelled? I just upgraded to EOD about an hour ago with no issue. Trying to purchase standard for a friend but my my payment keeps getting cancelled
nvm on chat with xsolla support
frigid thorn
hello guys, i'm european but i'm currently in south america, i'm traveling a lot lately, i saw that on the official website the best version for those traveling a lot is the european version, when i go back to portugal i will lose the promotion, the game in that region (SA) is very expensive due to the fees, how can i buy the european version without having to use vpn?
worldly marsh
Hello, I just upgraded to EOD but it still says standard edition? does it take time or something
sick kindle
Hello! I know that you got issues right now with orders and upgrades but I just want to know, I ordered the standard edition about 2h ago now but at checkout I got some kind of error, so I went back to the news section of your homepage and then I checked my bank account and there is 355,15 Swedish KR missing but I havent recieved any email of the order and I cant see anything about transactions on my profile.. should I just wait or did something major bug when I was finishing the transaction because of your server issues right now? I’ve checked reddit and your forums aswell but most people seem to see the ”transaction” on their profile, thats why I’m worried! Thanks.
Paid with the credit/debit card option is that matters.
static finch
hello there!
how long does it take for the upgrade to EOD to process ?
previously owned standard edition
pine torrent
hollow forum
I waited 2 hours for the install message to pop up and it never showed up when i would refresh my profile page. But it finally appeared after I logged out of my account and logged back in. Might try that for anyone that is waiting on the install.
static finch
so on my profile page, it still shows "Standard Edition", but the transaction list has the "upgrade to EoD" entry. Should I wait till EoD is displayed as my current edition ? (already tried to logout/login multiple times)
rare bison
I bought the game almost an hour ago and still no download please help <@&521631248536305664> I have screenshots of my purchase
grim garnet
so me and my friend both have this issue that when we tab out then back in, the resolution it seems screws up and everything gets super bloated and its hard to navigate anything without resetting the resolution. any way to fix this?
rare bison
Ok just did thanks
timber ermine
check your email. just received like 16 of them
spark agate
hey i just upgraded got my eod loot in my messages but the gamma container wasnt there
is that normal
rare bison
servers overloaded
spark agate
no it worked i got the loot just the gamma wasnt there
rare bison
@timber ermine nothin in my Email
queen scaffold
same I just got 14 identical confirmation mail lmao, their severs are donezo 
stoic vine
So I just pre-ordered EFT, where do i download it, because on my profile page, it doesnt have it
we EOD now
stoic vine
Maybe 20-30 minutes ago
queen scaffold
yeah you gotta wait more
tame crypt
I don't see a download link either..
queen scaffold
it just got validated for me after 1h47 minutes exactly
so... xd
they're pretty overloaded atm
surreal helm
I have no email, no link to install the installer or anything lol
sick kindle
You and me both, knockty
stoic vine
We all do
tame crypt
Where will the download link be? In your profile on the website?
queen scaffold
damn it the launcher still thinks I'm standard edition though, even after relog, unlucky
gotta wait even more I guess
in your profile
you literally can't miss it
tame crypt
Okay, it's just going to take a few hours to appear after you purchase?
queen scaffold
when you click "profile" on the website, you got a big INSTALL button in the middle of your screen
lament prism
still cant install the game of course cause it says this app cant run on this pc
queen scaffold
if not then your order still didn't get processed which is "normal" atm because of their servers being overloaded because of the promo
how long ago did you order ?
lament prism
right before 0.12 patch
and now it wont even let me reinstall the game because the last patch they did wouldnt let me update to it
surreal helm
I don't even have the launcher
i played the free trail in 2017/december. Bought with this sale and nothing lol.
lament prism
here the problem i am having
i can download the BSGlauncher.exe
but it will not allow me to run it
surreal helm
My issue is that i played the free trial 2 years ago, then I actually buy the game now and it doesn't let me do anything
plain vale
lament prism
ohhh if ur buying it now then ur stuck in que with everyone else trying to buy
lament prism
it most likely take a few hours cause buying process kinda slow
surreal helm
Just wish they could make a statement so far i got called entitled for saying it's no way to treat customers
lament prism
at least you didnt spend 130$ and feel like your getting ripped off because how slow their support is
static finch
for the upgrade to EoD - had to wait ~90 min. Profile on the website is updated, but launcher is still shows "Standard". Received all the items in the game.
lament prism
like i legit bought the new cod,red dead 2 for pc and halo mcc on steam. and all i wanna play is EFT
queen scaffold
can confirm, still says standard on the launcher but I got everything (except trader rep) in-game
lament prism
curious if ur able to install the launcher
idle crane
After 1.5h is website updated, in game is still standard 🇺🇬
lament prism
ahh well let me know if ur bsglauncher.exe fully works for you maybe you could send me that file to see if it let me install the launcher
queen scaffold
what the launcher says doesn't matter, go in-game you'll have everything
lament prism
cause everytime i download my version from the website it tells me this app cant run on this pc
queen scaffold
in messages
surreal helm
When i click the install link
at least i can see i have the beta access now. I don't mind waiting for them to fix it now though
balmy surge
From where i can got my key i bought the game ????????????
lament prism
for some reason im kinda thinking because my windows keep telling me it cant run this app. does EFT play on any OS like linux or OSX
raw dagger
I just got the email for installing I bought the standard edition about 1.5 hours ago. Just a waiting game once you buy.
drowsy hull
When upgrading your edition, are you supposed to get the gear in a message? Or do you have to reset your profile to get the gear?
raw dagger
Probably takes awhile to update since there are so many new people buying it today.
drowsy hull
Ah, okay, so I wouldn't have to reset my profile.
viral sigil
any1 els getting error 2002 while trying to purcahse?
oblique patrol
I keep crashing while extracting/dying on customs and only customs, anyone got any ideas on how to fix?
vivid raptor
so i got the email saying i had purchased EOD but no code in the Email
ocean shard
yeah have to wait for your profile page to update.
I've been waiting for about 1hr 50min so far
vivid raptor
it did what i'm saying is i got the email button to send it to me
but the actual email has no code in it
balmy surge
any support ?
vivid briar
So...If I update now.
raw dagger
Did you get an install button in your email?
Mine took almost 2 hours to show up in my inbox.
drowsy hull
My profile shows that I upgraded, but still shows that I'm a standard user.
frozen adder
I upgraded from standard to EOD and I've been charged.. Where's my EOD ???
raw dagger
There are many new users so the servers are overwhelmed and its taking longer than normal.
rare bison
yay almost 2 hours still nothin
frozen adder
same @drowsy hull , i was enticed by that 30% off deal but now they took my money (I have the receipt) but people are saying to wipe the acc?
viral sigil
well, ive managed to purchase the game, still cant get onto the website tho
frozen adder
thank you lol
vivid briar
Mod's just told me we'll get our shit in a bit.
But Battlestate Servers are essentially running into a Player Horde
When they only have a PM.
frozen adder
Will I know when it happens or will I just have to like guess when it's active and then log out / log in again
vivid briar
Essentially Servers are Boned.
frozen adder
love it
vivid briar
Check you In Game Messages.
You'll see a message from "BATTLESTATE STAFF"
And you'll be able to grab your junk.
frozen adder
Gotcha. So you can be logged in and that will just happen?
frozen adder
Okay, I was thinking I'd have to fully log out/in to get that interaction but that's good
okay will do 👍
let me know if you guys end up getting your EOD
vivid crown
bought game an hour ago and still dont have game
vivid briar
_ Current Status of Tarkov Purchase Servers_ 
Wait Time: 1-2 Hours
Thanks for Supporting Battlestate Games and Escape from Tarkov.
keen plank
raw dagger
Bought 5:20 and got email 6:35 for me.
vivid briar
I have the EU version, but I want to upgrade it paying in Dolars. How can I change in the website the currency?
rich robin
Hi! I just bought EoD and it's not giving me the upgrade. Is everyone just buying the game at once?
vivid briar
@rich robin
Yes.
@vivid briar Currency will be Auto Converted.
@rich robin Give it Two Hours.
rich robin
Will do, thank you! @vivid briar
inner wigeon
we gonna talk about the duplicate bug now or what? my friend just got the reward for the best edition twice lul
ocean shard
yeah its was just shy of 2 hour wait for me
vivid briar
How auto converted? @vivid briar
vivid briar
@vivid briar Banks will just convert it.
covert bobcat
i just upgraded to EOD, how do i get my stuff?
vivid briar
Ye
tribal scaffold
Aight so from what I just read, just be patient and it'll upgrade?
covert bobcat
(: thanks for the info
violet flower
Dont know if this is the correct place to say this, but my brother just purchased the game and still has not received his copy of the game. His profile on the escapefromtarkov.com website does not have the download for the loader. And when he logged into the loader (i sent him the loader i had downloaded previously) it says "Buy".
vivid briar
@tribal scaffold
tribal scaffold
@vivid briar
vivid briar
Yeah.
tribal scaffold
cheers
vivid briar
Alright, for my buddy it showed that he had actually upgraded to EoD in his transactions, but for me it isn't showing the purchase in my transactions at all.
Will I still get the upgrade?
tribal scaffold
I got my transactions all there but you just have to wait and be patient
novel pewter
how come my download keeps pausing? its saying connection closed. i have to click retry every time
my internet is very slow so id like to set it up for the night, but im unable to do so if it keeps pausing like this
@ me if you can help so i see the message please and thank you very much
vivid briar
@novel pewter Sorry to say it bud but your gonna have to babysit it.
sturdy shuttle
how do I download the game after purchasing, there's no download link in my profile 😦
vivid briar
@sturdy shuttle Wait for the Email.
sturdy shuttle
how long do I have to wait?
gleaming mauve
^ howlong?
vivid briar
1-2 Hours.
gleaming mauve
ok thankyou
sturdy shuttle
So much for guaranteed "instant" access >.> but ok, thank you.
sour kernel
@sturdy shuttle I think they meant by the instant access to full game launch 🤔
sturdy shuttle
sais guarateed instant access to closed beta, but it's irrelevant, I have an answer now and crying about it probably won't help 😛
vivid crown
I've been waiting 2 hours and still nothing
sour kernel
strange though I got confirmation payment email of my preorder after I update my eft launcher
vivid crown
I'm just purchased the game. Still nothing
sturdy shuttle
I have got a thank you for pre ordering EFT but it said to wait for an official beta test invitation - which due to being lead to believe I don't have to wait has gotten me a bit confused
ripe wing
I have a question
how do I download them game?
I bought the game idk what to do now?
sour kernel
@ripe wing if you got two emails after the purchase it should appear in your profile via website to "install game"
ripe wing
where do I install
sour kernel
due to influx of overwhelming orders to the server expected waiting time 1-2hours
ripe wing
so Im not getting the game atm
sour kernel
yep...
sour kernel
yea or maximum a day
sour kernel
Last year I bought it took me 2 days
ripe wing
wtf do I do?
I didnt get a 2nd email
and it just says buy game
and says I didnt buy the game on the launcher
sour kernel
Yea theres the 2nd email to confirm that the game has been added to your profile
sour kernel
Yep
tribal scaffold
ive been waiting 40 minutes just on an upgrade purchase xD
tribal scaffold
^^
silver saddle
@tribal scaffold it took mine roughly and hour and a half, when mine finally upgraded i didnt get my gamma case. Whenever yours upgrades lmk if your new case isnt there
tribal scaffold
Ye i gotchu
gusty rain
Had upgraded my account and just got all the extras but did not get the gamma, wife had got the upgrade as well and when she took all the extras the alpha upgraded to gamma
gusty rain
have logged out back in and still have the alpha
vivid briar
yo guys, how long are you supposed to wait for standard to eod upgrade?
i just bought it like 2 hours ago and nothing yet neither on the website/launcher/ingame
gusty rain
Couple hours
safe anchor
Hi anyone around?
lament prism
before the massive sale for me to upgrade from basic to eod and stuff took me like 10 mins
but cause of the sale everyone buying right now
the problem i have is when ever i download the bsglauncher.exe it wont allow me to install it and tells me this app cant run on this pc
turbid ferry
i just purchased the standard game. Now how do i download?
quartz dune
anyone pay with card and need transaction ammount but nothing is there?
lament prism
i used paypal
quartz dune
alright so do u have to reset once u upgrade?
lament prism
just relaunch the game after buying the upgraded edition if it not there yet then wait 10-15 mins
turbid ferry
anyone?
lament prism
if it still doesnt work then just wait a few hours cause they said the server are being swamped
tribal scaffold
over an hour so far
formal dagger
rich robin
Hey again, I just got DC from the server (my friend did to) and died... is there any way I can get my stuff back?
royal swallow
anyone else freezing when you go to launch the game from the launcher
turbid ferry
Can i have some help...
lament prism
i cant even play the game on my desktop because for some weird reason it wont let me install the launcher
formal dagger
@turbid ferry
Go to your profile on the website, there'll be a big download button there.
turbid ferry
nope
formal dagger
@royal swallow
@lament prism
Do you guys get any specific errors?
lament prism
let me show u the video i recorded
turbid ferry
i only have in the bottom right "Your Transactions" then escape from tarkov standard edition
vivid briar
Hey @formal dagger
lament prism
@formal dagger here the video https://youtu.be/IUako5xipKA
formal dagger
@turbid ferry
If that's the case, give it some time then. BSGs servers are very overloaded at the moment so it may take time to show up.
vivid briar
I haven't gotten any email about the EOD Upgrade yet.
turbid ferry
ok thank you
vivid briar
I also had questions about it.
formal dagger
What I said for drew applies to you as well.
vivid briar
Will the Traders upgrade instantly?
formal dagger
I believe so, but I'm not 100% sure. Give it a few hours if it isn't instant.
lament prism
and i tried everything from disabling all my anti virus window defender smart screen and malwarebyte
and didnt help
tribal scaffold
wait you need an email to see if the upgrade has gone thru?
lament prism
i also updated to the newest drivers didnt work nor did reverting the drivers
raven wave
@vivid briar yeah they do
formal dagger
@lament prism
That's a known issue im afraid, I don't quite know if there's a fix.
@tribal scaffold
The upgrade should be instant.
lament prism
yea on my gaming laptop it works fine
raven wave
i went and watched a movie, came back and my launcher updated to eod and i had the mail with all my stuff
lament prism
but desktop wont but i wont know if it works on my laptop tonight till i get to work
turbid ferry
what does this mean?
silk monolith
If you keep change hideout staff without announcement why not just remove hideout FFS
verbal harness
i got the game an hour ago and i still cant ddownload any one know what the heck is goin n
formal dagger
@turbid ferry
Check your Email for a game code, that means you need to wait 15 minutes to request confirmation emails.
turbid ferry
idk i cant download either
verbal harness
formal dagger
BSGs server are under a lot of strain at the moment, give them time to sort themselves out.
tribal scaffold
Kaminsky#0079 on the site it shows the transaction to upgrade to EOD but on the launcher it still says standard so should I go to the bar and come back later ^^
thorn nacelle
formal dagger
@tribal scaffold
Try logging out and logging back in on the launcher, sometimes that's enough. Otherwise yes, leaving it for a bit would be the best bet.
tribal scaffold
Cheers mate
verbal harness
welp shall wait my turn on the download key !
real birch
ripppp