#community-support
1 messages · Page 472 of 1
@vivid briar
What's the error exactly?
@cerulean cloud
You don't lose anything.
my scav timer isnt reduced even though i have level 1 intelligence center
I know I already got it answered @formal dagger but thank you!
I clicked past it but when i get it again ill screenshot my bad @formal dagger
@sudden spear
The normal timer is 20 mins
I can't repair my game, when it was originally asking to update it gave me stuff about files being open somewhere else, problem persisted after restarting pc. After that, I clicked to skip past that and then clicked to repair after the update finished. Now the repair is stuck at 100% for the past 20 minutes. Any suggestions?
same @swift tundra im just trying reinstall but it seems that not working either atleast for me
@swift tundra
@vivid briar
I'll be able to help you guys a little better once I'm out of work, but that's not for another hour+
I would try reinstalling normally but my internet is really bad currently, sad!
aight man ill wait
@formal dagger this is it
exact same problem here
i threw on a vpn but still fucked @hexed pendant how far have you got?
40% and then it fucked up
how do i stop EFT from minimizing everytime i bring up my Nvidia ingame highlights panel? im trying to apply some game filters, but i cant because when i bring it up it closes the game
i launched my game but for some reason my scav timer restarted,i didnt play any scav raid since yesterday and when i logged off my scav was ready
part 15 was solved with restarting the GAME
Hey, does anyone know if I can refund the game?
And if I can, where do I go for that?
So I completed gunsmith part 3 and didnt receive any of the rewards
@vivid briar
BSG doesn't tender refunds, but if you're having an issue with the game I may be able to help.
@vivid briar
Now that it's been a little bit, is it still doing that? It may have been because everyone was trying to download the patch at the same time.
Yeah, I saw
I gave up on trying to repair it and decided to uninstall and reinstall
@formal dagger nah but it capped at kd you know how i can speed up the download speed? @formal dagger
but it's given me the same error now once or twice
@formal dagger I just didn't find it as fun as I thought I would, Too much down time for me
@swift tundra its does every 1000 percent
@floral reef blocked
robo bitch
@vivid briar
Downtime? Do you mean the out of raid healing?
Tatsu, King.
Please stop.
jk
wouldnt do shit
Just not as much time in game and in combat, I also can't find the extracts but that's just cause I'm dumb
You can use meds and food from your inventory to top up your health, energy, and hydration. You aren't required to sit and wait for your stuff to go back up.
As for the combat time, I do understand that.
Tarkovs lots of walking and looting, with a minute-ish of gunfire, then back to walking and looting.
It ain't the games fault, I just like the more high energy stuff
Oh I understand that completely, I'm not giving you any crap for it.
I usually play games like siege, mordhau, CoD
Gotcha.
Maybe if I had friends who played it it might be fun lol
Well that's what #pvp-lfg is for, though we also do have a arena-mode coming 
Kinda like the arena from Stalker if you've ever played it.
@vivid briar
I'm fairly sure there's a fix for the download speed bug, but I don't remember what it is. I'm sorry. You may have better luck with the technical section on the forum.
@formal dagger aight thanks
🤡
Do I go here for an ingame quest reward issue?
What's the issue exatly?
Completed gunsmith part 3 and didnt receive the rewards
also trying to get anything i sold or bought on flea market is taking forever
I've exited and started the game up and nothing
Went into raid with fully modified suppressed m4, expensive night vision, helmet, m2 rig, and all the healing items
disconnect in front of a scav
and i cant even load back into raid cuz my pmc is dead 🙂
literally
and i do mean literally
400000 roubles of equipment gone
i swear the game has gotten worse with this shit
why do i have this weird glitch where when i kill 3 ppls and then die i git no xp and it says i got 0 kills
my game crashes on launch. reinstalled the game and have done everything i have been told to do
over a page of suggestions on google have done nothing
i have never played the game. I got it yesterday and have been attempting to fix since i got it
Yo giby same w me wtf is this
Think it will take a while for support to reply on discord
oh if game crashes on launch my friend had this issue
I need help, when i try to mod an AKS-74U using the tool or w/e and than i try to build it, the thing wont let me do it, see pictures for an uinderstanding
"find parts" https://i.imgur.com/pUM4IBu.jpg
https://i.imgur.com/gK0o0Vg.jpg
and i obviously have everything
im not entirely sure
he has to kill game several time and it goes well
I literally can’t press shit on my computer tho
yeah he used keyboard macro to invoke powershell script that kills eft
Ig
it doesn't give me a reason it just says it crashed and i can report
It doesn’t even crash for me
i have tried to open it at least 50 times
It’s just invisible@
yeah i know but my friend has to do it 2-3 times till it launches properly
i have been trying for over 24hours
i have tried everything
F
how do i get more rep with peacekeeper if he has no quests?
When you sell something on the auction house and you get the money in the mail, how long can you leave the money before it gets deleted?
email support takes about a day but i need to send them multiple things so it will take about a week at least
@quartz abyss do skier quests
not sure how easy a refund is
later on he unlocks pisskeeper questline
@crystal plover okay, thank you
if not mistaking friend from the west part 2 will unlock piss keeper questline
okay, cool
what the fuck is restoro
just tells me what has crashed ect
english?
first remove all malware from your PC
Guys for the database Part 2.. u need to get something do u need to get the Oli logistics key for it ?
hey, does anyone has a solution for ther borderless bug?
Does anyone now if there is a time limit on the auction house mail that contains your money?
@sharp pumice for me i needed to reset my game profile
can nobody help with crashing on launch. is there even any actual support on discord?
@neon ruin
@mighty hull
@sharp pumice
Look in your My Documents folders then Escape from Tarkov folder for a Local.ini. Delete it if it's there, if it's not please put this .ini in there.
There is support on here, but it's all volunteer.
Me and a user named Virazy provide most of the premilinary support, if we can't help we pass you along to the guys who're actual BSG support employees.
is the current solution only in windowed mode?
because i only have this bug in fullscreen and borderless
in windowed performance is fine. the only downside is, input lag and mouse accuracy is off
From that .ini, you should be able to force it into borderless from either launcher or ingame.
it's the same, only in windowed the performance is fine
but there is input lag, mouse inaccuracy
the input lag is not so big from borderless fullscreen
and that can be countered increasing process priority
Does anyone know if there is a time limit on the auction house mail that contains your money?
@formal dagger i appreciate the response. does it go into any of these sub folders or just straight in here?
no, input lag is in windowed.
my problem in borderless is the fps drop.
i am always playing in borderless and never had any issues.
fps drop is due to it not getting such high priority as it would when running fullscreen. You can increase priority in task manager for each individual process
@neon vigil
I don't believe there is?
yes
i replaced it
the game still crashed
think that was more of a fix for @sharp pumice it just opens in windowed instead now
yeah, but that also doesn't work.
@formal dagger it tells me this when i open it directly from the file. maybe an outdated unity or something? im not sure
Huh.
@formal dagger I swear I am missing money from my auction mail
i haven't been able to play the game at all. i got it yesterday and it has just been crashing
i reinstalled it and everything
You shouldn't have to any sort of Unity version installed, and all users download the same version of EFT and it should just work. What're your specs Giby?
prioritizing doesn't help.
let me get them real quick
@neon ruin unlucky
@formal dagger
@neon ruin did you update your gpu driver? that helped me in the patch before
had the same issues as now, but updating worked.
no i don't
Try following Yeas suggestion.
man i hope that they release a patch tomorrow, really want to play
had some time to kill
Hmm.
restoro tells me that it is bad module info but that is all i got. the laucher it self just tells me to report the bug
Have you already tried verification or clearing your cache?
how do i do that?
i reinstalled the game ect but didnt specifically clear the cache
yes it did that automatically a couple times when i went to switch folder and chose the same file
bad module eithe sounds like a memory issue or something misfiring in the background.
not sure if this tells you much
Or just reinstall and see what happens
i have done that^
Damn, worked for me on warframe atleast
i really want to play the game but i don't know if i should attempt to get a refund
Did you already look around on the internet?
Hmmmm.
tried everything
It's also a strange issue.
What do you have it installed on, and what do you have running in the background?
I just have it installed on my E: drive
HDD or SSD?
I still cant play this game since .12, hard crash on load..need to hard reboot 😦
how do i check that
I recall reading your issue, that's even more bizzare.
Did you try that scan?
yes i did
He's tried every option on the launcher.
how do i see hdd or sdd
Right click on your E-Drive in my computer then press propeties, then hardware and send a screenshot of that.
@vital swan
I'm sorry, I don't recall if I had commented on your initial support comments, but that honestly sounds like some sort of hardware failure. The game shouldn't hard crash like that.
Ok, their both HDDs.
is that good or bad lol
It's not good, but it's not bad either. That shouldn't be causing these crashes.
til the patch i am going to play in low res windowed, at least that works
@formal dagger ya we had a full convo, i actually getting irql_notequal and whea uncorrectable error the last two times i launched today(bsod)
i honestly don't know where to look or what to do anymore
That is 100% a hard drive failure of some sort. ashin.
it cant i threw out a new m.2 drive, installed it on a sandisk pos, returned that and got two 860 evo ssds so its been on 4 didfrent partitions
well software hitches can cause hard drive failure, it's not neccicarily a hardware crash.
@vital swan be aware the problem may not be in SSD/M2/HDD but cable or port issue on MB
That as well.
i also have these if you want them. support on email asked for them
i dont deal too much with PCs any more or hardware but ffs i threw out soo many botched sata cables over my years
Please don't send it here as it can contain senstive information, but if you want to DM me one I'd appreciate it.
i swapped the sata ports on the mobo and the m.2 drive has that slot..my pc goes thru prime95 fine, i play call of duty non stop when I can but launching tarkov shits the bed
Same my dude. I actually work with machines and they go bad so fast, it's honestly terrifiying. The only issue is I'm a hardware guy, not a software guy so helping with this stuff is a little out of my ballpark.
can Ram still pass mem86 and windows memory diagnotic and possible still be bad?
yes and no
for mem86 i would atleast wait for 3-4 passes to make sure the fuckers are good
☝️
if its my personal rig i would run it over night
Because Ram needs to do the same thing repeatedly, if it does it right three times and messes up on the fourth, it's bad memory.
i tell you what tho, in events viewer its blowing errors every hard crash DistributedCOM
for HDD testing my golden tool was victoria hdd tester but that tool is mean biatch and if you not carefull you can obliterate your data to oblivion.
and i last used it 6+ years ago
Love when server disconnects me with pristine connection and I can't get anything I had back...
yeah that sucks
@vital swan also worth mentioning if you are running wierd ass RAM combo as me. it may also be conflicting. Im running 4x4 combo from two different sets. that is a rare red flag
I have been having these 3 or 4 second freezes that also glitch out the audio, dont know if this is something with EFT or if I should be checking out a RAM issue?
What's your rig?
opened up the game and my scav already has a wait timer, any way to fix this or prevent it?
havent played in 2 days so its not like i used him
Is this your first time booting it up?
Well, today.
It looks like the patch reset all of the timers.
gotcha thanks
yeah the patched fucked everyone hard who was in raid
Has anyone else had any issues with chemical p1? I know for a fact the drive was in my quest stash along with the carbon fiber case for another quest. I turned it in and everything is blue on chem p1 except the last item "find items that can help the investigation" and now when I go back to the train it doesnt spawn the quest item
i think that quest is bugged and you need to hand in the key that says its optional
room 220 key
The find items is another step, I believe.
Ah
You need to give him a Dorm 220 key as well
@low sequoia
let me try, wait one
that makes complete sense now that I thnk about it.
Because someone else let me in the room
sure as shit, it worked. thanks guys
How do you apply for a Sherpa role?
forums
few things i want in this game is mag loader and the ability to combine stuff such as 3 not full ifaks into 1
and ability to heal all body parts in raid if no fracture/bleeding
I have an issue with the flea market rn,every time i sell something on the flea market i have to close out of my game and reopen the game to get the message tht i sold it..
then i get to claim the money, other than tht it would not pop up on messages until i relaunch the gamer
game*
@formal dagger Rig: i7 4790 16gb Ram 980ti
What's the 'bad service version' error and how do I prevent it?
Randomly got a repair game error because of last update and now it just stops at 100% every time
wow, after the hotfix I loaded into Interchange under 1 minute
umm so my quest A Shooter born in Heaven got reset after the patch and i did got a few kill but i didnt picture it, so what can i do now 
I'm afraid you just gotta truck on through.
we got a guy who tkd our whole team and left the discord
and he tried to change his name
@still yarrow
Do you have video evidance?
@formal dagger i have the very end of it on the death screen and we were all talking about it
cause i really didnt expect it to suddenly reset 
and he changed his name after i called him out
I'm sorry, player testimony and a after-raid screen without overlay isn't enough.
also please don't call out players.
no he needs to be called out so other players dont play with him
Call out who? make sure to tag him to make sure we wont call him out no more
kinda fucked when he shoots us all in the back of the head when several people had like 500k kits
what happened here https://streamable.com/tucjb
did anyone else have to wait 2 weeks for an email reset? I provided all my purchase info and everything they asked and i still have to wait 2 weeks 😦
i want to play the new update
I'm sorry, but without video evidance we can't do anything.
@cedar pond
The AGP is still a little buggy, the F1s used to do the same thing a long time ago.
niniocs
well its god damn infuriating, me and my friend lost our entire build
its nineloc or ioc
You used to be ablet clear half of factory with two F1s.
well the AGP cant fire into the hangar because of the angle
and he left dc before he did it
so the only logical explanation is that the blast went through 3 m of hardened bunker concrete
and onehitted me
which is stupid
Yup. That looks like that's exactly what happened.
landing on the roof i mean
this is exactly why i dont play PMC
the last round PMC i played, the game crashed and i couldnt rejoin
Ah, weebs nowadays
lost all my stuff too
@still yarrow Yo i dont who the fuck you are dont go pinning shit on random people because you get tk its not my problem clown
why woulkd you change your name
Please make sure you report it on the launcher. @cedar pond
@vivid briar stop team killing you weeb lover lmao
I didnt
and leave the discord before we all get tkd
I didnt teamkill anyone i sure as hell didnt change my name
he changed his name gubber
Guys. Please stop.
@vivid briar thats fine keep the stuff i dont give a shit xdddd its just funny how youre a weeb mate haha
he changed his name and pfp
@formal dagger i think you should go back to that story while we talk ehre
thank you tho kami, we can do the job ourselfs
thats funny
I dont even know who the fuck you guys are like
gubber youre with him then lmao
since you wanna be a smartass 🙂
yall are actin like little kids lmao
i dmd him when he had anime name and its changed to luzo
I understand your frustration, but this isn't the way or the place to vent it, you're also not helping Jolly.
@formal dagger i didnt do anything to these guy
he changed his name and pfp
Yeah i know i actually got the record of him changing name
but yaes guys its not enough yaes guys yaes
yaes
youre backing him up
that kid is like 13 leave him its fine xd
makes you look bad
hes a weeb xd
Im 18 i dont fucking know who you guys are im not even playing tarkov????
i dmd him when it was the jap name
ues
yes
i dmd him before he changed his name
and now my dms say luzo
@still yarrow thats fine man thats good let the kid have your stuff and let the mod talk shit
Guys, please.
@still yarrow theyre shit thats fine its all internet
This is the last warning. Stop this conversation.
luzo
@still yarrow at the end of the day they are both fucking easily knockable midgets, they are weebs mate
i have it screenshotted that your name has changed
You need Video Evidance with the Discord overlay on, or a admission.
lmao exposeddd
luzo pops up
?
dayummm
how is that not proof mr admin
i cant see the voice channells
they got proofs and shit ayt ayt
kid tks leave discord and changes his name
dont know who that is i never teamkill or change my name
and hes a weeb lmao
you did tho
I could've sworn they took video.
im still gonna go ahead and send the video, what the fuck do i care if they dont "accept" it
im not the one who has to fix the game
its proof, so whats the issue
Worse case, you can still type out what had happened and provide the server code so they might be able to look into it.
aight nvm, you literally cant send a video file
i typed it out, guess i just have to send that
Hey whats going guys? So I purchased the EoD DLC in .11 and after one reset I received the large stash and in game items. On the other had I didn't see the Crown and colored text in my handle or even the notice on the launcher / browser of me being a EoD edition holder. Instead it had always said Standard edition/ Gift activated. Mind you the full game was gifted to me and I had to pay the full price for the EoD DLC.
Now with the .12 release I reset my account to just at least see if id get the Crown and colored text in my handle. After I was finally able to log in on the dat of the massive launch I was somehow reverted back to having a standard edition stash and items. It was like I never spent the 140$ usd for the DLC. I contacted the support channel and they told me to wait the three weeks and reset my account again and all would be fine. There was nothing they would do to expedite the process of reset. So I patiently waited to reset..... Now standing here with you today I reset my profile and still in the same boat with nothing show for spending the money and being a loyal guy to community/ game. So its been about 5 days since I put in another support ticket and still haven't gotten a response. Please give a guy a hand and let me know if you ever heard of this or if you know someone in BSG and tell 'em to behoove themselves to get this soup sandwich squared away asap.
Thanks Sincerely
Hugo_Stiglitz91
<@&521631248536305664>
<@&551452465233657859>
<@&544446539922407443>
<@&640982567993999401>
jesus
Please stop tagging all those roles.
my bad

Should i add anything else?
Me and my friend were playing as PMCs on Reserve. During the game we went to the hangar exfil (The one where you have to activate the power to escape) and noticed that it wasnt open. So we just hung out there for a few minutes and thought what to do next. Then suddenly we hear a lot of pops followed by all kinds of explosions, which means somebody must have used the AGP. Since you cannot fire into the hangar due to the angle, the only logical explanation must be, that one of the rounds landed on the roof. For some reason the blast can travel through 3 m of hardened bunker concrete, because i died from a single explosion and my friend got severely hit and would have bled out, weren't it for an enemy who killed him before that.
I do understand your frustration in waiting to hear back from Support, but their currently trying to dig themselves out of a mountain of suport tickets ontop ot taking in all the information from a mountain of bug reports.
maybe fix the typo
Anyone else get the “machine_check_exception” BSOD out of nowhere?? Either in stash or in raid, game just freezes my PC which should have zero mechanical issues.
I do appreciate seeing a Bastard on here though.
a what
you know this brother
Hugo knows that I'm about.
ok gatekeeper
and @cedar pond that sounds good.
ok
Though real talk, if you don't know who Hugo Stiglitz is, google the name and watch the movie he's attached to.
well im not keen on trying to remember every single character of a movie
Dude are there a bunch of damn hackers already? A friend and I just went in 3 games pretty kitted and died instantly each time without seeing anyone. 2x from a grenade that we didn't hear till right before it exploded.
Sadly there's gonna be hackers in any online game, BSGs doing their best to stop them.
hell just before we got blown up by the AGP, we saw two enemies at the train station and received a headshot each simultainously
thats the reason why we went inside in the first place
Was it a shotgun?
they werent even looking at us, backs turned towards us
idk
i just know that i had 2 health left on my head and he had 1 health left
are there roles
If it was a headshot and non-lethal, it was likely a shotgun. Might've only been a pellet or two.
but i didnt get damage anywhere else
i really think these guys must have a readout for loot value with their wallhacks so they can just target people who are valuable. I never seem to encounter sketchy shit when im welfare geared
@storm bloom
You're all set.
Huh, and looking at your helm and vest their undamaged
so that's bizzare.
are there any rounds that do 33 damage?
its weird that people cannot manipulate the game as bad in something like an mmo but they can in fps games
The issue is how much is calculated client-side. More is done client-side in FPSs than MMOs.
@formal dagger Sorry but you never got back to me, gunsmith quest part 3, completed it but never received rewards. Should I wait until tomorrow to see if it comes in?
@young elk
Oh shit, I apologize. Yes I'm afraid your only option is to wait but if it doesn't come in there's nothing that Support can really do.
Its ok.....wait a sec, my buddy just said its a modded PP sub machine gun....nvm i think i got it. i thought it was something else. thank you though
@formal dagger can you help me with my problem please
@grave cosmos
I can certainly try. What seems to be the issue?
Read up, Ive posted it twice now with no response
hi , i have this problem
I'm sorry, I scrolled up for a day and even did a name search but can't seem to find it.
yup, I'm just blind
2:19 PM
That's just a case of the Preset builder still being broken, considering that's inside the game that's beyond what I'm able to help with.
Okay
You're only real option is to report it through the launcher with as much a documentation as possible.
I'm sorry
@gray swift
Did you recently get a ingame message that you were banned ingame?
so i havent been able to play this game since the hot fix 2 weeks ago now cuz everytime i try to load in at around the 10 min mark i get server connection lost. its pretty frusterating that it happens on ever single raid. ive tried to look for fixs but came up empty.
Sp is bsg just going to ignore that raiders are impossible to actually play against without cheesing them now? They are worse than ever.
@signal mauve
What have you tried so far?
Allowing the game thru the firewall. Turning off firewall and antivirus. Currently just flatout uninstalling norton to see if that does it. I couldnt find anything about ports or modem settings and my internet is fine
I could play relatively fine befor the hotfix 2 weeks ago. Longish load times at like 10 min but it would evwntually load. Now it boots me with server connection lost at around 11 mins
Ok.
Go into your My Documents then to Escape from Tarkov, delete the local.ini then try again.
I've had cases of the graphics config messing up some how and that causing connection issues.
If that doesn't work, try a reinstall next.
will do. i did do a fresh install a couple days ago but ill try it again
trying the ini thing now
could someone auth my buddy? he did the setup, just waiting to get put through. name @main bronze
@fallen scarab
Do you mean the phone verification?
no, just to get pmc role
@formal dagger didnt work still got server connection lost. Just now at 8:30 ibstead of 10;40
@signal mauve what is it loading at that point?
Upper 90% of loot or up to 20 % of loot pools
Seems like a network issue then. What router do you have?
Network issue as in I don't think anything broken on your PC causes it.
I just hardline straight from the xfinity modem
not sure if this is the right channel but I had downloaded an update that was around 7 gigs and the launcher crashed during the unpacking phase and now its redownloading the files? why wouldnt it continue to just install
@vivid briar I'm afraid that's a question only the devs can answer.
@signal mauve does the modem have a web interface?
Arris tg862
Try to connect to http://192.168.0.1/ in your browser. That should let you access the web configuration.
If you joined him from the ingame lobby
then we cant do anything
well mods cant
Joining people in the ingame lobby is how to die 101
@teal rose connection timed out
Please open a command prompt, type in ipconfig and try to connect to the "gateway address" in your browser.
Try to find the firewall/filter section first and check if there are any rules that could be bad for Tarkov.
ipv4 or 6?
4
set to min
Minimum Security(Low): No application or traffic is blocked. (Default setting)
Alright, try to find the section where you can specify the DNS server.
i cant find where to specifiy dns
@teal rose appearntly xfinity doesnt want me changing my dns
You can try to change it in Windows (or whatever OS you are running). I would recommend 1.1.1.1 first, they have a simple how-to on their website as well: https://1.1.1.1/dns/
Just scroll down to the "Setup on PC" section.
danke dude
If you don't get a connection after doing it, just set it back to "automatic" or whatever it says.
will try getting in now
Welp it lost server connection faster than before so thats a plus
Did you try to select different servers in the launcher yet?
yup double checking it now to see if it reset tho
Just play around with it a bit, I will be back in 20-30 minutes.
hmm so the servers that are closest to me have a wait time of like 20 seconds but the servers in moscow and shit say 1 second?
but there ping is 200 compared to the 40s of the us servers
That's the "matching time". It is just the estimate time it takes to find a match on that server at the moment.
oh ok, how many servers should i select. have 4 picked but maybe thats not enough
Just play around and find one that works.
You can even try to select and try each server on its own.
imma just try all us servers lol. but i got work so ill try tomorrow. thanks for the help homie
bit of a random question
does anyone know why sometimes I boot up Tarkov, and I have a Scav timer, even though I haven't played in a day?
Anyone else having an issue with loosing connection as Scav since the last pastch
The one from this morning
Ever since wipe Ive had a weird issue
I can load into raid just fine
But EVERY time I leave one, be it escape or death, after I click past the post raid briefing stuff, I get stuck on an empty UI (like the parralax background thingy) and my disk usage goes to 100%, and my entire PC hard locks
So for now I have a .bat file pinned to my start menu that kills the game because without it my PC will literally freeze after ever raid. So now I have to kill the process after raid or Im fucked
So the shield for my Fast MT Tan is 40/40 but it has a crack in the visor within my vision 😐
What i should see at 40/40 https://i.imgur.com/srm0AG7.jpg
What i actually see https://i.imgur.com/7qAsTBc.jpg
Agree
@mellow tundra Splane
I spent like over 100k on this visor and i have to buy a new one now cus of this 😐
my point remains
guys why is this happening? its stopping me from updating
and no the game is not open
antivirus is scanning it
Hi all. When I click the play button on launcher I get this error from Battleye Launcher:
15:12:38: Starting BattlEye Service...
15:12:39: Failed to initialize BattlEye Service: Generic Error.
Anyone knows what is the problem?
@thorn raven I didn't get the health glitch but shooting glitch. I wasn't able to shoot so they suggested me to close the game completely and starting again. It worked for that glitch. You can try it aswel
Nah it didnt
I tried the closing and restartign still nothign
got back into raid and couldnt heal
@heavy cedar you can try things listed in the BattlEye FAQ: https://www.battleye.com/support/faq/
I've been reaching out to support in every way possible. Ever since the new patch 0.12.1.5100 came live ive been receiving "Critical error receiving profile data. Close the game and contact us at forum 1000 - Backend error" which force closes my game back to the launcher every time. Ive created a post on the technical forums, reddit, tweeted bstategames on twitter, and reported a bug. IF anyone has any information that can help me or can forward me to someone that can. this is the link to the forum i made on EFT forums : https://forum.escapefromtarkov.com/topic/106767-1000-backend-error/?tab=comments#comment-1563469
Anyone know the bug/glitch that makes your hideout restart the timer on construction?
Earlier I had 22minutes left on construction for my scav case in the hideout and then when I checked again it is at 23hours?
Their support is very backed up at the moment.
@worldly frigate
What's your issue?
I heard about EoD resetting your level and inventory
and wanted to hear about if its tru
true
the question is not of importance
but EoD will probably soon dissapear as its limited time offer isnt it ?
Like if you upgrade to EoD mid wipe
@worldly frigate
You're not required to reset for EoD, and it will disappear but we don't know exactly when.
All the extra equipment will be delivered via ingame mail.
Hey Guys anychance someone could hook me up because of the promo keys for streamers dont get an answer on the usual way at the moment best regards ❤️
@fierce cosmos
Im afraid there are no promo keys being distributed by BSG at this moment.
so money and lvl will go through ingame mail ? @formal dagger
Money, Container, and equipment yes. I believe your stash auto-upgrades as well.
but level and reputation resets ? @formal dagger
Is there anyone that can help me get an email verification code to login? I contacted Battlestate Games and microsoft(hotmail) and both told me to contact the other. I used to get the authentication codes but now I do not.
Change to gmail. Apparently they've had issues with hotmail
How does the support system work? I initiated contact 8 days ago, received a reply 3 days ago and I'm still waiting for a followup even though I answered within 10min
Okay. the email I got from Battlestate says to give a bunch of info to change the email. Is that the only way?
I'm in the blue aswell friend.
Lol. TBH Idont know How long they take I emailed them and didnt look back at it until about a month later
It's like I said earlier, Support is doing their best but they're very overloaded at the moment.
Hey so
I used to get 60fps everywhere except reserve when .12 dropped
When .12.1 dropped I started getting 35 almost everywhere
And no, I didn't forget to switch my settings from high to low. Well I did but I got 24fps when I was on high, and 35 on low
And I put AA to FXAA, like I had it
@granite sigil
Delete your local.ini and redo your settings
It's in the eft folder?
Documents > Escape from Tarkov.
They released a hotfix just now as well, maybe it helps.
i just got a server connection lost 2 times and then raid timed out my friend said i just disappeared
and when i got to main menu i had nothing on me
I repaired once and it told me to do it again @odd oriole
yup
its stuck in a loop
Yeah just quit the launcher and it for some reason autodeletes your game
So you reinstall and it should be fine
I was
i reset my game profile and i got everything but the gamma container back
I have a big promblem the problem being i can't even buy the game paypal or card it wont go the payment wont accept has anyone else had an exprience like this??????
do you have a card linked to your paypal?
yup i think i might just get someone to buy me gift version and pay them back at this point
well i must say that i can not even play the game
i got it 2 days ago and it crashes on launch
i just reinstalled it again and it didn't work
my game also wont even launch from the launcher it just freezes my computer and i have to restart my pc every time i attempt to play
my game will load for a second, lag then crash
@nimble turret
Contact your bank to see if their flagging the transaction as fraudulent.
@neon ruin
I've been wracking my brain to try and figure out what a decent fix to your problem is.
@neon ruin
Both the game and launcher are installed in different directories, right?
Won't let me use geforce experience filters ingame anymore
Ah cool
Also one last thing
By "redo your settings" you mean just reset everything back to low right?
Hello can sombody help me with my account login situation?
Everytime i load up Tarkov my game disconnects me from my wifi i have tried restarting my router. doing an integrity check in the launcher and cleared my cache any suggestions???
@formal dagger
@granite sigil
More like just set them back to where you want them.
@meager lance
I just straight up wouldn't recommend playing Tarkov on WiFi if at all possible.
@meager lance are you using any third-party application for your WiFi connection or something like that?
Can't use Nvidia Filter neither @hasty plaza
Any reason for this
Was a long time since I played but doesnt Kiver block out comtac choice?
That and not everything needs to make perfect sense.
The LZSh is pretty much a slightly weaker Fast MT and therefore allows for a lot of nice things, while the Kiver makes you hear less and move/turn slower.
Oh right
The comtact thing
Oh yeah, the wiki says "High sound reduction" as ViRazY pointed out
Please report it using the launcher and mention the server ID.
Guess we'll have to get good old reshade again huh
@teal rose I do not use any 3rd party wifi applications
RIP Nvidia Filter
Will a GeForce GTX 1060, AMD 4300 4 core, 8 GB RAM run tarkov well?
These are the approximate system requirements of Escape from Tarkov.
During the testing phase the game will be optimized, so by the final release the system requirements may change, but not drastically.
If you have a system which is lower than the listed requirements, it does...
I have a gtx 1070 and struggle to keep above 40fps on low detail and settings to be honest 😦
Low settings does not always mean you will get more FPS
Its about the combination of settings
@vivid briar you should upgrade your CPU and RAM if possible, but it should run it (just don't expect good stability and loading times).
The system requirements are reeaaally understated in my opinion lol
I have an old ass cpu and ddr3 ram + gtx1070 and get a decent amount of fps
@coral heart I’ve tried almost every possible combination but do you have any recommendations?
Il drop my settings screenshot, 1 second
for the combo of settings
Thanks for answers
Thanks
Is it normal that I never got my gear back I was wearing before you guys shit down the servers while we were all playing for .12.1 patch? I’ve gotten back loot that I lost after the fact but not my good loot I was wearing
RIP 300k in gear and weapons
I heard similar things from a few people, so it seems to be a common issue. I'm afraid you won't get anything back.
I also, didnt get my gear from the 12.1 server drop
😔
Next time they best give us notice before they shut down the game and take everyone items away permanently like they did
@vivid briar yes
Just went geared into Customs (talking 2m gear), it kicked me out. I rejoin and it kicks me out instantly again just for me not being able to rejoin
Anyone knows what happened?
kinda pissed because i forgot to make a preset for my m4 so now i gotta make another one
cant move a SINGLE item in my stash with out 228 error
anyone have issues with nvidia freestyle? say that geforce doesnt detect the game
even tho it's on the supported list
Common issue right now, sadly. There will probably be a fix for it
.
aaw
I hope its not blocked, because if that's the case, reshade needs to be blocked too.
Where abouts can you report someone's name in game that's deeply offensive?
is anyone else experiencing FPS Loss due to this last two patches??? I9 1080TI only 20FPS 50 Max ive wiped my whole Desktop and clean installed windows and no fix.... please SoS please feel free to message me at anytime really want to play the game i enjoy.... 
@frozen delta
Send a screenshot to the contact moderator bot please.
We'll pass it along.
Thanks @formal dagger
guys i have a problem when i want to join a game
that when i wait to join the game freeze and i can hear the back button but its frozen
i did every thing i installed the game like 7 times
Guys there's a hacker on the Miami servers named battleeyelol
!report
Hello @teal rose,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
@distant orbit
No need to get angry you to an answer to a question you asked
im not angry i just think how are you supposed to record something after it happened
By recording it when it happens
shadowplay and amd thing that is like it are a thing
i swear to god this game has been running worse than I can and im a fat fuck who never runs
Why can't I view message history? My issue might already be resolved
What's your issue exactly?
Why can't I ever get into an online game? I always get disconnected from server during "Loot Pool" loading phase in the server. Like I can play offline fine, but I didn't get this game to play offline.
Just so you guys know. The store is down and the launcher can not be downloaded.
When I hit install from my profile it will not connect.
@formal dagger are you able to assist me?
Networking issues are far from my strong suit, I apologize.
The only thing I can suggest is what others have: Restart your router, change your DNS, check your firewall, and possibly DMZ your router.
I would start with the DNS thing like google dns hasn't caused issues to me
Ipv4 - 8.8.8.8 and 8.8.4.4
Ipv6
2001:4860:4860::8888
2001:4860:4860::8844
Usually these dns never go offline like most isp dns.
I would recommend this one, there is a simple how-to for different operating systems if you scroll down a bit: https://1.1.1.1/dns/
Well if you are privacy nut then sure. But if you use Facebook or Google at all they know everything about you anyways.
I use 1.1.1.1 as my primary at the router
also, isitdown tells me that eft-store.com is down
Also cloudflare is far from a private dns lol
Cloudflare is used with almost every site and is a big data collection company
What's better about the google DNS compared to this one or any others though? You can be sure that neither 1.1.1.1 nor most other popular public DNS servers like quad9 or opendns will be offline more often than google DNS.
1.1.1.1 is very fast
If you want complete security though on dns level use unbound or a dns off your machine itself
I just chuckled at cloudflare saying it's a privacy advocate
They are both fast and reliable
But both google and cloudflare for sure records all addresses resolved through their dns for profit.
Sorry if I was vague
I am sure that they do
@crisp igloo what exactly happens when you try and load a online game
Hangs forever, kicks you to main menu?
when I try to load it will do everything normal like it should and does for an offline game, but during the loading part when it gets to the "Loot Pool" at around 50% it will just go to the black screen with "Disconnected from Server" notification and then I am back at main screen
@stoic sand @teal rose I also tried all of those and my troubleshooter is saying those are not valid DNS servers
does that not matter?
What do you mean with "troubleshooter"? Someone else who is helping you?
You have to configure your local ip and stuff still
@stoic sand the Ipv6 one worked with no issue
@teal rose no the windows troubleshooter
it automatically starts it once you change the DNS settings
My internet still uses ipv4 protocol
ok so it only uses one or the other not both then?
You should be able to use both honestly though
thats what I thought
Hey guys! I'm a content creator, looking to talk to a community manager. I used to know the CM from a few years ago but don't recognize any names. Who can I talk to?
It's not both at the same time boss but more of a coexisting
...um @ community manager? @outer delta
alright thanks ill try @stoic sand
didn't want to be tagging the wrong person haha
lol
duh right lol mb
Then in the command prompt type what I said
Rebooted Modem, Router and computer. Changed DNS from 1.1.1.1 to 8.8.8.8 still have my connection being forcibly disconnected from the remoter server. Both in browser eft-store.com and in launcher.
This honestly seems like a eft thing
is that a space
Yes
ty
Like they are having issues with their Network
@tacit bone does this always happen or just today
Just today. Been playing fine for a long time now (Since late Alpha)
Wired, Black Knight Router that I have full control over.
LFG Interchange
I'm not home to check things as well
oops
i hope this works man, cause I have been looking so forward to playing with my friends, but playing offline only gets boring after awhile especially since i cant keep anything
Seems like routing is fine in NA right now
man I killed 9 Scavs once and im liiikkeeee daaaaaaamn
couldnt even keep or nothing counted
You in NA?
Older PC?
cmon bro what other place or country would be as egotistical as American to call themself a Boss Daddy? xD lolol
yeah it is
its a laptop
not older really
its from 2017
And see if they. An assist more, the response might take longer but they will be be able to see what occurs when you are disconnected
That is the same thing
oh ok
Ticket/email
well from my experience usually discord servers are faster and help more cause its directly
but this sucks man
Most of the support is volunteer here
ive never had a problem with a game over a DNS or VPN and ive been gamining for forever
With out seeing what happens when you disconnect on the network I can't properly help
like ive played every major title and a lot of indie titles and never had any issue this is crazy in my eyes lol
right
Does anyone else have "A supported game is required to use this feature" when trying to alt-f3 for the nvidia game filter? It was working for me yesterday and all of the sudden just stopped.
@violet flower unknown at this time.
so
Reshade still works though
unfortunate
changing that Ipv6 adress my loading speed is so much slower
I heard using an older GeForce experience will make it work
Change it back honestly
Actually what is your internet speed?
And the company you use
Spectrum and im at 30mb average
I just thought it might disconnect you due to being slow
oh
Hmm that shouldn't happen then
ahhh
Or restarts during it
i see
Meaning it could be your internet connection resetting over and over
right
My hideout construction went back to it's original time, is this possible ?
Check in task manager
Resource monitor network
And see if it's got a steady stream of download and upload to the game
wait is this message for me ?
No
ok
no @vocal oasis for me, this has been a long ongoing conversation
I will bet it is the CDN closing my connection
alright
Myth the time went back to normal because the numbers reset when servers shutdown to patch
pops into middle of conversation "was that for me?" lol
This happened with the patch the other day as well
my bad u guys go ahead
So nothing can be done myth. Just wait it out
alright thank u
Np
um so it fluctuates
"S" and "R" fluctuates
sometimes its 0
sometimes it shoots up hig
high
alright
I got to go for now, thank you so much for the help @stoic sand I appreciate your volunteer work
I really am starting to think it your internet / speed but can't be 100% sure.
Nah I just do network stuff so I thought it'll help
is it possible for it to be hardware end too?
like if it takes 5+ minutes to load in at all?
my one friend who plays says it happens to him if he is at like 8+ minutes to load into a match
it will disconnect
but then he loads in again and its good
doesnt take me 8 minutes but when I try to load back in it is same issue
ill catch you later, thanks again for rising to the occassion to help me
you should change name to Bo$$ Snake xD
Nah
ik ik i was kidding
I think @teal rose was gonna help he seemed to be typing alot then vanished lol
update completely jacked up tarkov. tried to reinstall loader and now cant even do that?
anyone having the same thing?
Wha tis this issue i'm getting where tarkov will open in another monitor
@willow forum can not connect to download the installer through the link on your profile?
Have the same issue. Someone gave me the installer and even with the installer I get connection reset from the connection to eft-store.com to update the game.
ive logged into my profile from two different browsers
i cant download the loader
and it wasnt doing crap before. kept saying my files were corrupted and wouldnt update
this is jacked....
My guess is the CDN has got some IP blocks it is blocking that it should not have.
I have messaged support several days ago and I am not getting any response. I am not getting any verification emails to log in to the website so that I can download the game..... Kind of frustrated. Any help would be awesome.
any help out here for the game or what?
tons of players cant download the update or loader...
wait so im not the only one?
Whats the main issue?
nope bunch of people are fddd
the loader wouldnt update. kept giving a corrupt files error. click to fix. cant reach client... bla bla. Try to redownload the loader and the website wont let you download it
I'm getting game files compromised, impossible to launcher
Is this happening for multiple people?
yes
me and him so far ive seen
ive seen a bunch of people with the same issue
Are you guys able to make a support ticket via the official website
aswell as message modmail (the bot at the top) incase any of us in here are able to assist you.
okay, thanks
We aren't the official support for the game, we are focused on the discord and are only volunteers. This is the best I can do to help
appreciate it
If you message the bot at the top i'll forward it to our tech support to see if they have a solution, if not then you will have to wait for a support ticket reply from the website
thanks
For people having issues with downloading the update or downloading the installer. The issue is that your IP is being blocked by the CDN. Installed a VPN and immediately was working.
This is an issue that should be fixed. People should not need a VPN to download or update the game
I actually had an annoying bug or something. I accidentally pressed repair on some armor and i couldn't close the pop-up window which was the reason i died.
Bummer
@tacit bone why would our IP get blocked?
No idea
Probably a mistake. My launcher now works through a VPN and I am SLOWLY downloading the game.
I have played so many major titles and so many indie games and never have I heard or seen a game that in order to fix anything you "MUST" use a VPN thats ridiculous
Are you using a VPN to change your IP or not?
even tried a vpn. cant update
maybe reinstall the whole dang thing again? is stash kept on profile or local?
would hate to lose it all
No. All character progression is stored server side.
It would be horrible if it was locally stored. Everyone running around with unlimited everything.
haha. thats true. im an idiot
lolol
Downloading so slow that the server keeps wanting to kick me.
yea
is the launcher down rn? I cant even log on nvm, just was slow I guess
I just want to play
I don't have 60 hours to download the game.
I have never had an issue with any other game why this one
I am just going to stop downloading and wait for them to get off their butts and figure out that they have a problem.
60 hours? at 5mb download speed it took about 2.5 hours altogether, download was only about an hour 45
I want to play but dont have the game. ive been hunting for keys lol my birthday is tomorrow and my friends have been balls deep in this game lately
yeah surely not installing a vpn to play this
it was working just fine before stupid patch
ya. This last little patch broke it
i freaking bought this crud at the wrong time
ya. its a phenomenal game. just sucks its broken atm
i just cant connect to a online game
i know the offline is awesome but gets boring fast
anyone know where the settings file is at to adjust graphic settings?
@here
Documents folder, escape from tarkov
yeah but where, I only see one thing that says "Settings" and its under the BDG launcher but its a Windows Internet Explorer open only
documents>eft>local open as note pad
oooh ok tysm
and the share file under it is all the key binds
wonder what will happen if I set it to 0 lol
try the game.... might be working
Hello, I was wondering if anyone could help me with the error "An existing connection was forcibly closed by the remote host."?
hello, how do I get the eft news bot on my discord server?
@wispy scarab GO to #eft-announcements at the top and it says "follow" tab at the bottom above chat bar
then you select follow and pick the channel in your server you want it to make announcements to
thank you very much @crisp igloo
Is it a known bug that the 18" and 20" barrels don't count for Wet Job part 1?
can you give me the role so i can look for people to play with please
whenever i play reserve, my screen will start to flash for 1/2 a second, every 15ish seconds
the issue persists if i close EFT too
but only reserve causes this issue, no other games either
@Kospora#0751 bruh
unable to load the file "Client.0.12.1.5100-0.12.1.5147.update" unable to read data from the transport connection
use a vpn
yep
i dont have one, any reason whyi need a vpn?
dang it
or maybe oce is toast rn
ill try restarting the modem
good idea
yeah, if thats no good ill get tunnelbear
didnt work, oceanic servers may have carked it
ill try again later
can i submit an error report somehows? somewhere on the fourms maybe
Was it an in game error? You could submit a bug report via the launcher
anyone else crashing recently?
as i said oceania might have crapped the bed
rtx 2080, blue screen of death: DRIVER_IRQL_NOT_LESS_OR_EQUAL "what failed: nvlddmkm.sys"
getting this constantly after updating tarkov today
i did not have an in game error. My error is whenever i play reserve, my monitor starts to flicker. its only reserve, and it persists untill i restart my PC
also only time its ever done that
So i had a mission to turn in pilgrim bags... It took my pilgrim with all my backpacks stacked inside. and i lost them all.. Is that intended?!
Literally pissed af

