#community-support

1 messages ยท Page 440 of 1

somber plinth
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I just want to calm down.

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Because I don't want to lose my shit over this again.

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I'm so fucking overwhelmed and stressed, its crazy..

teal rose
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No worries, computers can drive one crazy

somber plinth
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Yep.. Mine is so bad with issues.

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And its even worse because I'm very lonely in real life, pretty anxious, that I don't much, and that I stupidly overreacted yesterday and made a lot of drama..

teal rose
somber plinth
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I'm trying not to be stressed, sorry if I attached you but I'm fucked..

teal rose
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It's alright, don't worry

somber plinth
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I know, I did that before.

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Okay.

teal rose
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Did you change anything in your router settings?

somber plinth
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Don't know why.. I cannot delete the VPN adapter thing, now do you see how weird my computer is?

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And nope, haven't needed to.

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Oh never mind, I think its working finally.

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Weird as fuck.. But the program likely screwed with it.

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I don't understand but it could've.

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Although it rather sucks since it works for most people.

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Of course it stuffed me up, not surprised..

teal rose
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As I said before, if you just want to change the server region, there is a "config file"

somber plinth
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Just wondering, how do you keep calm with stuff like that? I just got so overwhelmed over something so small :(

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I can't handle shit..

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But its okay, I'll try.

teal rose
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It is a bit harder to figure out how exactly to change something using it, but it is possible

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The best is to manually change the region to one or two specific servers in the list instead of automatic, so you can easily find where and how to change it in the config file

somber plinth
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Is it in the launcher folder or the game one?

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But yeah, you know how to keep calm when overwhelmed?

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I get overwhelmed super easily..

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And I'm not very competent either.

teal rose
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Don't say that

somber plinth
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Unfortunately, its true.

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I'm rather behind in life as a 20 year old and I got no friends even.

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I also hate where I live which makes it even worse.

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And I'm stuck here.

teal rose
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You got discord servers like this one, where you can definitely find people to play and chat with, for example

somber plinth
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I have quite a few good online friends but I wish I could either find friendship here or leave this country which I can't because I need friends to get a passport..

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So I'm fucked either way.

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And speaking of citizenship, I'd not be able to get that at all so yeah.. Fuck that.

teal rose
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Why do you need friends for that?

somber plinth
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Because Australia is a nanny state..

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Utilitarianism, that's why :/

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They do it so that they can "identify" people, jesus fucking christ.

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Also, where is the config you mentioned? I can't find anything about regions on two I found.

teal rose
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%APPDATA%\Battlestate Games\BsgLauncher

somber plinth
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Oh thanks.

teal rose
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Do NEVER send this file to anyone, because it contains your email, password etc.

somber plinth
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On that file, do I change region to USA to get on US servers?

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And yep, all good.

teal rose
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You need to search for "selectedDatacenters"

somber plinth
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Okay, found it.

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Do I type USA in the square brackets?

teal rose
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"selectedDatacenters":["Miami-2","LosAngeles-1"] will change the servers to miami 2 and los angeles 1

somber plinth
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Ah thanks.

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Is there a list of those servers? Since two may not be enough.

teal rose
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The list is the server list in the launcher

somber plinth
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Oh okay.

teal rose
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You just need to enter the names within "", seperated by a comma each

somber plinth
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Just that I don't to type it wrong accidentally since I suck at coding but yep.

teal rose
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"selectedDatacenters":["Miami-2","LosAngeles-1","Sydney"] this would add Sydney, too

somber plinth
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Okay.

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But yeah, sorry about all the stress.

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I already felt bad about yesterday and all sorts of things.. As you can tell, I'm terrible with stress and anger.

teal rose
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No worries. You got it working at the end, so everything is fine ๐Ÿ™‚

somber plinth
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Okay.

primal orbit
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Hi support, could you please change my nickname to Buster_Cherry also please look into allowing self name changes to make people names correspond with their tarkov profiles. Thanks

sacred roost
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map is interchange

formal dagger
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Such is life in the zone.

teal rose
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@sacred roost make sure to report it using the launcher

tired elm
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yo, when will you guys fix the game

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too many hackers

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and ALL of them are crown users

somber plinth
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What servers do you play on? Because I heard that certain servers have more hackers but it doesn't mean that they don't deal with hackers.

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They also ban quite a lot of them.

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Also, what do you mean by crown user?

rich lake
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Iโ€™m thinking if buying eft, I have a i5 7400, 1050ti and 8gh Ram. Will I be able to hit consistent 60fps and if so on what settings? Thanks

somber plinth
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I'm not sure since Tarkov's performance can also vary on more powerful systems, however, I recommend that you get 16GB RAM because that game can be quite laggy for me since I have only 8GB.

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Just wondering @teal rose, how do you make those settings actually apply? Because I still unfortunately get forced to use Australian servers despite doing that and trying to do a "read only" option for that file.

teal rose
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For me, just saving the file and restarting the launcher works @somber plinth

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@rich lake I played this game on a machine a bit like yours. FX 6300, 16 GB weak DDR3 and a GTX 1050 Ti, nothing overclocked. I played at 1080p and hit at least 50-60 FPS most of the time on low settings. That was around half a year ago though, so it will probably run even better for you

somber plinth
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I did save the file man, and on top of that.. I didn't have it running while editing it.

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However, I just decided to use another VPN program which hasn't stuffed up my internet yet.

steep basalt
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So uh...

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BSG support doesn't understand what my problem is after like 3 days of repeating what my issue is and them thinking it's something completely different?

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Am I screwed?

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Support keeps sending me solutions for the launcher not installing the game correctly, not for the launcher not installing on it's own at all

vivid briar
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The launcher has an install? last I checked it's pretty self contained.

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You on linux?

compact bobcat
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@teal rose the lag man, I know why. Is the fking NVIDIA drivers. Just don't update the fk driver is shit. ๐Ÿ˜– ๐Ÿ˜– ๐Ÿ˜– ๐Ÿ˜– ๐Ÿ˜– ๐Ÿ˜–

teal rose
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Glad to hear you fixed it

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What version works for you, if I may ask?

compact bobcat
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388 something like that

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Not sure

teal rose
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Oh, wow

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That's a quite old driver.. Would not have thought it could help

compact bobcat
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I still testing may be I fk it up by fail install.

teal rose
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I had issues like that with nvidia drivers before though

compact bobcat
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Don't know man, maybe I double install? Is that even possible?

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I mean I install 2 different version of the driver

teal rose
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Could be, yeah

compact bobcat
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Ye it was my fail. Something I did wrong when I install the driver. Because my GPU useage drop from 99% to 10% when I press tab in game, that's why it lags. But only shoreline that's confused me. hatchling

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Well all good new

vivid briar
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Hey, im getting the error message "downloaded file checksum does not match" every time i finish downloading the game.
Tried reinstalling and deleting everything multiple times and every other possible way that i could find on google

glossy wing
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Is the launcher and game installed on the same drive?

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Make sure your windows updates are current,
make sure your GXF drivers are current,
turn off all firewalls and virus scanners,
installed launcher running as admin,
launch launcher running as admin,
In launcher, try choosing server closest to your location

vivid briar
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Constant server backend error when buying things ssl connect

vivid briar
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@glossy wing i did everything you mentioned

formal dagger
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You have to @ a mod

pastel girder
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Sure

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Whats your tarkov name

fallow girder
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boom

pastel girder
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There

fallow girder
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done

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+rep

tranquil nymph
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no overlay is working for me when tarkov is running can anyone help me?

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like discord and restream both dont work

pliant owl
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@vivid briar all good, thank you. ๐Ÿ˜ƒ

obsidian salmon
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Well did you turn on the overlay

tranquil nymph
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yes its on

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but doesnt show up

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and discord hotkeys dont work and only in this game

obsidian salmon
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Added the game to discord and hit the little button to allow the overlay.

civic tiger
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remember to do the "fullscreen optimizations" fix for the executable

vestal heron
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anyone else have a bug where you can't look or pickup a backpack from a dead player/scav?

civic tiger
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hmm

vestal heron
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had t just now during a factory scav run

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player was dead right on gate 3 exfil

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looted everything else but the scav backpack would not allow it for some reason

civic tiger
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i cant say ive gotten that bug

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did you already have a backpack on?

vestal heron
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no i did not

civic tiger
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hmm

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did it get highlighted when you pointed at it?

vestal heron
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it did and it let me drag it but it snapped back to the dead player

civic tiger
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wut

vestal heron
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no error message popped up or anything

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real odd

cosmic canyon
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Is the stamina bug (teammates breathing heavy) a known issue โ€” should I submit ticket and provide logs or devs aware and will fix in next patch? <@&521779599470755875>

grim hatch
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The best is still to open a ticket and to provide logs.

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The more information we get on an issue, the better

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  • It's very common that a big issues goes under the radar because everyone thinks devs are aware of it and therefore, no one reports it.
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And one of the way to give priorities to issues is by the amount of report we have about it.

night bison
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Can dev do something with the spawn on interchange? Spawn in at construction at night, with countdown. And 5 seconds later Iโ€™m dead because of someone that have spawn in at the tower next to constructionโ€ฆ..

glossy wing
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@vivid briar are you on ethernet or wifi?

vivid briar
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wifi @glossy wing, i get dc's with my ethernet all the time

cosmic canyon
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@grim hatch thank you, ill submit any issues going forward, i figured just as much

grim hatch
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Thanks ๐Ÿ‘Œ

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@night bison Can you send a screenshot of this spawn point please?

obsidian salmon
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Thereโ€™s two spawn points the one is at the highway going under the over pass and the other spawn is near the white tower. They can easily get close or in the tower and nail that spawn and the possible spawn on the road further down.

night bison
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some problems at the back of Oli too. I have spawn in at ramp, turn arround and sniped the guys spawning at south extraction.

grave cosmos
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I cant seem to change my nickname in this server

subtle wadi
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yea, you cant

grave cosmos
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well that sucks. my nickname for 90% of my games except Tarkov is Giribaldi

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:'9

subtle wadi
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i think you can ask a moderator to help you change

obsidian salmon
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Yep canโ€™t change nicks. A few people abused it so yeah

fossil bloom
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ask a mod

sharp socket
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Has anyone else been still getting the weapon reload glitch, I've had it happen to me 3 nights in a row

charred canopy
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Is only for me ssaa 4x not working

tight veldt
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Some have a theory that that stuff doesn't do so well. I found turning off most improves studdering and performance

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Deadlyslob has a settings guide he plays on that i tweak as a baseline

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You can go to his channel and say !settings

bleak cloak
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hello..solution for the download ? when i try to download the game from the client i got error

tight veldt
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Wrong file. That's a 7gb download

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I would go to control panel. Uninstal everything, then, go to your c drive, look for Battlestate games folder and delete it all. Then redownload client.

vast zodiac
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i was running woods. killed 2 juiced boys with my mosin while trying my sharpshooter task, blacked stomach. hydration hit zero about 30 seconds out from woods extract. 186 hp (i checked) insta dead. does loss of all hydro insta kill? i thought it would just make my health decrease rapidly,

formal dagger
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If it blacks your head or chest ye, you drop like a rock.

vast zodiac
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everything fine besides my stomach and arm

vivid briar
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You don't usually get to live long enough to see your vitals turn black...

steady frost
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anyone else getting server connction error?

unique geode
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I've a question, what happened to the Custom Map?. Lately (2 weeks at least) is laggy AF, I've no problem in Woods or Factory but Customs broo, my buddy and me we were skipping all over the place. This ain't new.

zenith timber
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magic

graceful fog
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Anyone ever have a random fade to black extraction nowhere near the exfil point ?

dim rapids
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I'm not sure if this the place to ask but is eft playable in South East Asia?

subtle wadi
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yea im in singapore and if youre lucky, you will get a singapore server

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if not you will be in Sidney server which is like 100 ping-ish

dim rapids
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what do you mean get a singapore server, can't I just select a server to join in?

subtle wadi
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it will randomly put you in a server

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but if you wanna select just Singapore server only, you might have to wait longer for a game

dim rapids
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I see, I just bought the game and servers with low ping for me are HK and Singapore

subtle wadi
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yep, same for me

sharp socket
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@graceful fog If the server just fades to black and you extract it means the server box that instance was running on went down so you get out for free.

graceful fog
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@sharp socket Ok, that's what's been happening. Thanks.

bleak cloak
late shoal
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hi i just purchased the game but has yet to receive the link for download?

fossil bloom
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you download the launcher from your profile on the website

late shoal
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it says i havent purchased the game

frozen socket
obsidian salmon
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nah thats sounds like you problem rn

frozen socket
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righto thank you

bleak cloak
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me too

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i just solved 80%

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u need to download a vpn software and change ur location with that

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and u will be able to download corectly

frozen socket
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why on earth do i need a vpn for it to work

bleak cloak
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i dont know

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i let me pc online 24h for download and when i come back

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my download have ERROR

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ahahahha

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and now with vpn it's working

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try

frozen socket
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@bleak cloak i am form england hat did you set your vpn to

bleak cloak
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i don't understand what u mean

frozen socket
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what did you set your vpn to

bleak cloak
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i have france, paris

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softether vpn client

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take it and try.

formal dagger
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@late shoal
How long ago did you buy the game?

frozen socket
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@bleak cloak kida working geting 700kbs funny that form steam i get like 7mbs but it better then nuthing

late shoal
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@formal dagger just today

formal dagger
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@late shoal
So like, 3-4 hours ago?

bleak cloak
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๐Ÿ˜„

shell coyote
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i just sold an ICase and restarted my game, now my ICase and the money i sold it for is gone?

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Ok well i figured it out, for some reason it was still in the hands of ragman instead of my stash

vivid briar
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I've been trying to access my account and have not been able to for the last year. Supports not helped me and give me replies like: "Try Logging into your account.", before going silent and not replying anymore.
I reset my password - doesn't let me log in.
I contact support, they tell me to 'Try Logging in' - same issue.

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Been going back and fourth with Support the past two or so weeks.

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They only JUST unblocked my IP after several requests to unblock it due to too many log-in attempts.

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And now I simply cannot enter my account because no matter what password I put in - and I've tried using EVERY SINGLE password I've used it my life, reset it multiple times - EVERYTHING and still not letting me in.

shell coyote
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you sure its the right username?

vivid briar
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@shell coyote It says to use my email and not my username.

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If I try to use my username is just says Invalid email.

shell coyote
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my bad, check what email you have used to create the account before logging on

vivid briar
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@shell coyote I have. I am 100% using the same email.

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I even fished all the way back to 2017 to find the emails of me signing up and confirming payment, and it went to the email I am trying to log in now.

shell coyote
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maybe try reinstalling the launcher, it might be the launcher itself

vivid briar
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I'm using the website not the Launcher.

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I can't download the launcher without logging into the website first.

shell coyote
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then i cant help you my guy, its a shame that support hasn't done shite

vivid briar
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It's fucking annoying. I'd settle for a refund, or at least for them to just give me the game on a new account. But this has been probably the worst customer assistance I've seen. I've basically been scammed out of my money and told to fuck off. This has been going on for atleast a week and nobody is saying anything to me.

shell coyote
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yeah i see why its annoying

vivid briar
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I've literally been unable to access the game since 2017, it's completely and utterly ridiculous. I've even asked for help on discord and they've just said to contact support and that they'd ask the Tech guys, and I've not heard anything since.

shell coyote
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im gonna try it myself, see what they say

vivid briar
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@shell coyote Let me know what they say.

civic tiger
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i could send you the launcher if you want

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im also having a problem like this; i cant log in to the forum because i'm blocked for some reason

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im playing the game just fine but i cant access the forum at all

shell coyote
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Bruh

civic tiger
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Bruh

vivid briar
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I've contacted them multiple times and they've still not helped.

obsidian salmon
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Well yeah itโ€™s his problem tho

civic tiger
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it is

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word it differently maybe ;D

shell coyote
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im just trying to help some pals here

civic tiger
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๐Ÿ˜ฆ

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what is your pals problem?

vivid briar
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I am the pal.

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I've been trying to access my account and have not been able to for the last year. Supports not helped me and give me replies like: "Try Logging into your account.", before going silent and not replying anymore.
I reset my password - doesn't let me log in.
I contact support, they tell me to 'Try Logging in' - same issue.
Been going back and fourth with Support the past two or so weeks.
They only JUST unblocked my IP after several requests to unblock it due to too many log-in attempts.
And now I simply cannot enter my account because no matter what password I put in - and I've tried using EVERY SINGLE password I've used it my life, reset it multiple times - EVERYTHING and still not letting me in.

civic tiger
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hmmm

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are you using a hotmail adress for the resets?

vivid briar
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Gmail.

civic tiger
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have you deleted the %appdata% folder for tarkov?

shell coyote
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he is trying to log on in the website

vivid briar
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Not even been able to download the launcher.

shell coyote
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i can dm you the launcher if you want

civic tiger
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^

shell coyote
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unsure if its under 8 mb because of discord

civic tiger
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ive done that multiple times for people on here

vivid briar
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I dont know man.

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I don't know what to do.

shell coyote
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it might work if you try the launcher, its your best attempt currently

civic tiger
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indeed

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download the launcher ->
remove the folder in %appdata%(windows key+R and go to %appdata%)
install the launcher, try your passwords

bleak cloak
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i got crash everytime when i get shooted...what is the problem ??? ๐Ÿ˜ฆ

civic tiger
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try and recheck your game data

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from the launcher

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click your name in the launcher and click "integrity check"

vivid briar
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Someone will need to send me the launcher

civic tiger
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ok

vivid briar
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Cant download it without joining on the website, but cant log in.

civic tiger
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DM'd you

vivid briar
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"213 - Error connecting to auth server"

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Just get this message @civic tiger

civic tiger
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hmm

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might be that an update is coming

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but as it looks like its network issue you could try and do "ipconfig /flushdns" from a CMD window

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my day job is making software work on operating tables/medical equipment in third world countries without actually being there

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and fixing some of these errors with tarkov is way harder than that haha

vivid briar
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Either way the support team is actively just ignoring me now.

civic tiger
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might be that they dont have a fix

vivid briar
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That could atleast give me my money back or give me a key on a seperate account.

civic tiger
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hmmm

obsidian salmon
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Uhh thatโ€™s not how that works

civic tiger
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did you delete your %appdata% folder?

vivid briar
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@obsidian salmon It doesn't work that you get what you pay for either apparently.

civic tiger
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%appdata%->battlestate games

vivid briar
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I'm on a completely separate computer @civic tiger

obsidian salmon
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Okay and

vivid briar
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But its not even letting me log in on the website.

civic tiger
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have you tried a VPN?

obsidian salmon
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I have the game installed on multiple computers. Sounds like a problem on your end

vivid briar
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THey recently unblocked my IP after I made too many log-in attemps.

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Since then I've been unable to access my account.

civic tiger
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where in the world are you?

vivid briar
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United Kingdom.

civic tiger
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might be that they blocked an ISP

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or a chain of IP's used by hackers

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i'd try Windscribe(its free) and would at least rule out any problems related to your IP adress or similar

vivid briar
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I heard they did something like that back in 2018 or so. I bought the game back in 2017 and havent touched it once and never played it again until I tried to recently. Maybe I got flagged and banned over that without being told anything.

civic tiger
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i think you might be right

vivid briar
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They recently unblocked my IP to log-in, but now I am unable to access my account at all.

civic tiger
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then try a VPN

vivid briar
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Dont own one.

civic tiger
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at least thats what im suggesting

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windscribe is free and its not just for your browser

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and it actually works

vivid briar
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If they continue to refuse to help me would I be able to get legal help with the issue?

civic tiger
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hmm

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in sweden we have a special organ for this

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im not sure about the UK but im pretty sure there is some way to have it rectified

vivid briar
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I'm going to look into it if this doesnt get sorted out in the month, like I've said. I've been practically unable to get this product I've paid for more then a year.

civic tiger
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thats fucking absurd

vivid briar
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I've just made another support ticket.

civic tiger
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make sure you include any technical detail that you might have that might be causing the issue

vivid briar
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I've honestly no idea what the technical issue could be. If there is one it has to be on there end.

civic tiger
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its PROBABLY a fault on their end

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but why would it affect you specifically is what i wonder

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like i said; i cant connect to the forum but i can play the game just fine

vivid briar
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I cant connect to the forum, website or the launcher.

civic tiger
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you cant connect to the login server for whatever reason

vivid briar
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From the looks they've either blocked my account from the network, or deleted my account at some point for some reason.

civic tiger
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hmmm

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i dont wanna anger BSG but i think they might have a problem with their security shit

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if i were you i'd try a VPN and if that doesnt work then i'd consider legal action

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what message do you get when you try to login on their website?

vivid briar
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Just that my log-in is incorrect @civic tiger

civic tiger
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i have quite a similar issue as you; my friend used to play on my computer, he had a code for a free copy of the game so i used it and tried to login etc

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that account is not able to login either and i cant reset password or anything

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its the same account that cant access the forum

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maaaan, if i were you i'd try and get in touch with them via email in some way

shell coyote
vivid briar
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I've got like twelve.

shell coyote
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give me like 5 or something

civic tiger
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my gut feeling however is that windows is doing something weird

vivid briar
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1085193

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Thats my most recent one.

shell coyote
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if you can give me another

vivid briar
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1084999

shell coyote
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alright thats good

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thanks

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atleast they are actually going into it rather than saying that you need to do it

vivid briar
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Dont know why they aren't sending this shit directly to me.

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Where are you asking this stuff the forums?

vivid briar
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I have done that but they only reach out to me by email?

vivid briar
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They've email'd me asking for a previous request number, but they dont tell me WHERE to send it back - because everytime I've replied to an email they just usually dont reply at all.

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@shell coyote

sacred zenith
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same here, Europe, Germany

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after shutting down the game, the update server is not reachable. can click play. but it screen stays black and after 2 min i am in the Auth. Screen of the game

hoary summit
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Not letting me log in

tranquil nymph
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  1.         Error retrieving update list
    

Bad state (unknown compression method (0x7B))

  1.             Error checking the launcher update
    

Error retrieving link to launcher package
Bad state (unknown compression method (0x7B))

#

i get these 2 messages when opening launcher and the game doesnt start anymore?

vivid briar
#

3 reports already people arent gettingi n

rotund dagger
#

Cant get in either

wind wagon
#

severs is down?

obsidian salmon
#

Yโ€™all just go to eft chat and yโ€™all will see

#

Eft fucked

frozen socket
#

eft? is the game dead i geting thos eraas as wll

alpine drum
#

I just finished a scav run with a ton of gear. Had a scav backpack full of loot. Game crashed as I left the raid.

obtuse turret
#

yeah seems like servers are cucked

white flower
#

server down noo ???

alpine drum
#

Where should I go to put in a ticket to get my stuff sent back to me?

obtuse turret
#

seems like it :/

broken turret
#

I have the same problem...

white flower
#

sooo sad

broken turret
#

I got worried it was my new videocard T~T

obtuse turret
#

I'm getting error with launcher, cant log in

frozen socket
obtuse turret
#

yep thats the stuff

white flower
#

yee i have in game plant

broken turret
#

Yep.... we all have it apperently xD

alpine drum
#

Anyone know how I'd go about sending in a ticket to get the stuff I had sent back to me?

broken turret
#

Get the pitchforks!

tranquil nymph
white flower
#

DAMMM ok thanks you i wish they repair that quick

fossil bloom
#

@alpine drum you don't get anything back
It's a beta, you should expect such problems, plus it gets wiped anyways at some point

alpine drum
#

So stuff we had in the raid can't be sent to us via the in game mail system at all?

frozen socket
#

RIP have my first labs keay card as scab

alpine drum
#

I didn't have anything too out there. But I went in as a scav and found 2 dead PMC's. Wanted those dog tags lol

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Well yeah

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But I put in 40 minutes to get it lol

#

Yes I know

#

I'm not complaining

tawny vessel
alpine drum
#

I was just asking cause this is the first time I've ever experienced it

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Yeah ok cool. All I wanted to know lol

#

I mean if it crashed mid PMC run

#

I assume your PMC would reset

#

Right?

white flower
obsidian salmon
dusky tapir
#

4feet

sly marten
#

i keep getting this error over and over again

vivid briar
#

So. I recently got my IP unblocked by Support after I got blocked for seemingly too many log-in attempts? And now my account is completely inaccessible. I try to log-in through the Website I just get a "Wrong password/Email. Try again." even if I change my password and try again - I get the exact same message. If I try to log-in through the Launcher I get the same message and 'Error: 206'.

I've made like twenty+ requests on support and all they get back to me with is: "Please, try to Log In.", Or "Please, as much as detail describe your problem, attaching screenshots and/or video (the best way will be to upload a video to YouTube with access by link (unlisted))." and then never reply again and leave me to rot practically.

#

I bought the game back in 2017, and have only been able to play it ONCE, this issue has been occurring since 2018 from as far as I can tell and I think I've just been shadow-banned, or my account deleted without warning or seemingly reason. Because of this, I've lost my access to the game, and every time I try to get help communications completely fail and I'm left without ANY support whatsoever.I've asked for help on Discord - They told me to go to Support, I goto Support - they ignore half of my emails, and consistently ask me the same things over and over again and offer no help whatsoever or any replies when they ask for more information.I've sent information confirming I bought the game, my email, my account name - EVERYTHING, and they just stop replying and never get back to me.

I've got NO idea what to do - I can't find anything to actually help and talk to me and I'm so stressed out over it all. I don't even care if I get my original account back. I just want access to the game I bought, or my money back.

I've never used cheats - and have only ever played the game once ever since I purchased it back in 2017 - and am entirely unsure what the situation behind all of my issues actually is, if I've been flagged for cheating - if my account was compromised at some point or if it is just some internal issue, I've zero ideas or information provided to me.

#

Looking through some of the public banlists my names not listed anywhere.

plucky stag
#

Anybody know if the technical issues going on right now are affecting the installation of the game?

frigid aurora
#

Can somebody help

#

It pops up every minute and its annoying

half dew
#

Reinstall the game?

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Just the client

frigid aurora
#

My friend got his windows re installes

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This is his first time

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Downloading

vivid briar
#

@vivid briar Have. Even spoke to the developers now, but - everything is so slow.

sly marten
#

@frigid aurora some people says it's because the servers are down and shit but not entirely sure what is that about but i've the same problem is annoying as shit dude.. bought the fucking game and need to cllick retry ever 1-2 minuts.

frigid aurora
#

yeah, my friend got a shitty download speed so it's annoying

#

i remember having the same problem too buti clicked like a few times

rain relic
#

How do you switch servers for EFT? I just bought the game, and in the process of installing, but it says im on EU servers when I live in the western NA. Are these the only servers that I can play on? If not, how can i switch to the servers best for my location?

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also in my installing progress im getting the same popup as @frigid aurora

frigid aurora
#

its probably just the servers then

vivid briar
#

guys i opened my game after a month and now there is no sound in the game at all, while rest of my games are working perfectly ,i reinstalled my sound drivers, reinstalled the game but to no avail.. any help would be appreciated..

teal rose
#

You can try this little script to restart the audio service completely (needs to be run as an administrator). Make sure you close all applications that are shown when right-clicking on the sound icon in the bottom-right of your screen and selecting "Open Volume Mixer". If you don't trust this file, this are the commands you need to enter in the cmd-tool (run as an administrator, again): net stop AudioSrv and net start AudioSrv

#

You can also try to delete all configs and temporary files, this are the locations of the files I know of:
%APPDATA%/Battlestate Games/
%LOCALAPPDATA%/Battlestate Games/
%LOCALAPPDATA%/Temp/Battlestate Games/
%HomePath%/Documents/Escape from Tarkov/

vivid briar
#

oh ok i will try it now thx

#

no change but thx

vivid briar
#

help?

civic tiger
#

whats the problem

#

have you lowered the sound in the windows mixer maybe?

teal rose
#

Should have been reset when he restarted the audio service

civic tiger
#

hmmm

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the more you know

vivid briar
#

the problem is just with tarkov other games run fine with sound

sly marten
#

go to settings and see if there's any problem or any changes in sound

gleaming hemlock
#

Hi guys, I am trying to reinstall the game after having to reinstall windows. Getting an error that some zip file online can't be found. Here is the full message.

Unable to load the file "http://cdn-11.eft-store.com/ClientDistribs/0.11.7.3333_4555ad24-29da-4902-8211-0822fdaa5a22/Client.0.11.7.3333.zip"

I followed the link and tried to download it in my browser but no luck., the download amount risies about 5-10mb then shows the error. Choosing retry produces the same effect to where i am now as shown in the image. Any ideas

#

Looks like the same issue that @frigid aurora is having. Any progress there?

plain loom
#

i have the same problem today

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i was trying the last 3 hours to download the game but nothing worked

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@gleaming hemlock @frigid aurora you fixed the problem ?

gleaming hemlock
#

nope still clicking the retry button every 40mb

civic tiger
#

i'd wager that their servers have a problem with providing data thats actually usable

gleaming hemlock
#

have a fibre line but the download is incredibly slow currently

plain loom
#

@gleaming hemlock i have 2 download with 100 % and than the launcher is telling me the files are not the same

civic tiger
#

i wouldnt be surprised if some of their shit had non ECC memory by this point

gleaming hemlock
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ah shite, sorry man, I'll update as it goes along

plain loom
#

thx dude

civic tiger
#

maybe someone peed in their server park

plain loom
#

๐Ÿ˜‚

civic tiger
#

no but to be serious for a minute; its weird that people reinstalling are having problems

plain loom
#

i had a problem with crashes today 7 in 10 minutes so i decide to reinstall

#

it was a bad idea

civic tiger
#

aaah

#

then i guess they are running something through unstable servers

#

ECC memory would have made this a non issue i feel

plain loom
#

hmm i dont now

#

maybe

civic tiger
#

i dont trust the infrastructure of BSG anymore

plain loom
#

me too

#

after this horrible day

civic tiger
#

im not saying im hating on them, but im saying that i do this for a living and it seems they dont verify their files before they push it out to us

plain loom
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yeah i know what you mean

#

i think the same

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but we have to deal with

civic tiger
#

i hope they find the machine that is borking shit

#

hey i could torrent my entire game folder if you'd like

plain loom
#

hmmm

#

interessting idea

civic tiger
#

whenever a patch hits, someone should make sure to make a tarball and upload it somewhere

#

i cant even open the launcher now :S

plain loom
#

wow

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i still klick retry

civic tiger
#

if i use the CMDthing i can start it

plain loom
#

you mean this batch file with desayble hyper threating ?

#

or normal cmd commands

civic tiger
#

yeah, it gives me enough time to click "play"

plain loom
#

ah ok

civic tiger
#

but as it seems right now, i cant get the game to start

plain loom
#

what a fucking joke man

civic tiger
#

maaaaaan

#

this is total BS

plain loom
#

its so frustrating

#

and its friday

civic tiger
#

this entire weekend i was gonna be home all alone with my girl out of town

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and now this shit decides to act up haha

plain loom
#

dont give up man ;D

civic tiger
#

my day job is upgrading medical equipment in the third world via telnet

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im afraid im too obsessive to give up haha

plain loom
#

thats my boy ๐Ÿ˜„

#

hahaha

civic tiger
#

but what the fuck could be causing this if not broken shit on their side? i cant fix that

plain loom
#

i think after retry the server is skipping files

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thats why the launcher is telling me the data is not the same as should be

civic tiger
#

but i havent downloaded anything, i just opened my launcher and it wont even show me the splash screen

plain loom
#

uh

civic tiger
#

my launcher autocloses even without the %appdata% folder being present

#

i guess ill not play this game tonight then haha

plain loom
#

hahaha

#

@gleaming hemlock you still downloading the game ?

gleaming hemlock
#

yep

civic tiger
#

is it down for everyone else to?

plain loom
#

98 % cant wait for the error massage

#

i think it worked

#

lell

#

nevermind

plain loom
#

ok my game is running now

#

i changed the server from russia to auto eu than it worked (with retry )

civic tiger
#

I have to restart my computer if I close the game haha

obsidian salmon
#

f

vivid briar
#

I reinstalled the game still getting no sound and I am frustrated now.. all other games working fine with sound there must be a defect in the game

west dragon
#

I had that trouble too before and even I don't know how I fixed it. So if anyone figures out how to fix it, let me know too in case it happens to me again in the future.

frigid fossil
#

i am sice 5 minutes in the profile data loading screen. whatยดs that>?

teal rose
#

There were/are some server issues the last few days. It seems like manually changing the server using the launcher helps some people

civic tiger
#

a restart worked for me

frigid fossil
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no it dosenยดt work at all but thx for the help

civic tiger
#

clear your profile then

frigid fossil
#

@teal rose can you help me ?

civic tiger
#

huh...

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it seems like any overlay will mess with the launcher now

#

i cant have gpu tweak or RTSS running when i open the launcher

frigid fossil
#

fix the game pls

vivid widget
#

hay guys can i report a hacker?

slow sphinx
#

!report

wise hullBOT
#

Hello @slow sphinx,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

slow sphinx
#

@vivid widget

dull anchor
#

Hello guys I keep getting disconnected in Raids. So everything freezes I cant shoot I cant loot nor can I switch things in my inventory but I can walk etc. My friends see me walking on the spot and I see every other player and skav walking on the spot can anybody help me with this

lyric willow
#

hey so i need thy help.
i got a new SSD and wanted to install EFT on there, i moved all the files onto it, in the launcher it also changed the directory.
But now instead of play it shows Install and i get this error every few minutes

teal rose
#

This is a common bug the last few days.. IIRC changing the server helped most people @lyric willow

cobalt dirge
#

I seem to have a bug where my mouse goes over to my 2nd screen and when I click to shoot for example it minimizes my game... Anyone has an idea how to fix this?

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I tried tab(into inventory) and tab out

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alt+enter

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Borderless/fullscreen/windowed

teal rose
#

Hitting escape to open the disconnect/options menu and clicking on the screen usually fixes this issue for me

cobalt dirge
#

One of my screens runs on HDMI and the other one on DisplayPort

#

can that be a reason?

teal rose
#

No

#

That is just a common issue with tabbing in and out of games/applications that lock/capture your mouse

obsidian salmon
#

Playing on borderless could fix it

#

Over full screen

gleaming hemlock
#

So I eventually just copied my brother's install folder and pointed the launcher to that. For a day I could not download the game, the download had to retry every 5 minutes, while loading only 40mb at a time. So yeah, goodluck with the servers BSG, hope they come right some time.

vivid briar
vivid briar
#

wen i try to change a keybinding it keeps coming up with joystick axe 4 and wont let me change it from that

boreal sable
#

for some reason tarkov is limiting my FPS to 65. This starts the moment i start the launcher and doesnt change no matter what map im playing

#

i have done everything i can find online and nothing changes it

obsidian salmon
#

tarkov is limited to 60 in the menu and 120 in game

boreal sable
#

i know that. for me it drops to 65 as soon as i start the launcher. and even on factory its stuck at 65 no matter how high or low i put my settings at. vsync is on in game and off in nvidia control panel

civic tiger
#

why are you forcing it off in NVCP but keeping it on in game

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Vsync, that is

obsidian salmon
#

unless you got that trash Vsync or Gsync on

boreal sable
#

@civic tiger I do that to get rid of the FPS cap

obsidian salmon
#

You dont

boreal sable
#

gsync is on in control panel

obsidian salmon
#

120 is max

boreal sable
#

if you do what i did it will show limit as inf.

#

vsync on or off doesnt change it being locked at 65

civic tiger
#

hmm

boreal sable
#

turned gsync off in NVCP and no change as well

unreal verge
#

how to I stop tarkov from constantly minimizing?

civic tiger
#

fullscreen?

unreal verge
#

ive tried it with both

civic tiger
#

hmm

#

are you using more than one monitor?

unreal verge
#

no just one

civic tiger
#

weird

#

right click the escapefromtarkov exe and click properties, go to "compatibility" and check the "disable full screen optimisations" box

unreal verge
#

ill try that

civic tiger
#

godspeed!

unreal verge
#

no luck

civic tiger
#

very strange

#

do you have any overlays enabled? like some overclocking things or whatnot

#

might be your antivirus

unreal verge
#

discord?

civic tiger
#

or any other program thats in your tray that is about to expire or whatever, if there is ever a "balloon" notification down in your systray then that might be the culprit

#

i dont think the discord overlay is clicklable but its worth a try

unreal verge
#

nothing is working

#

never done this before

#

unplayable like this

civic tiger
#

yeah i cant even start my launcher unless i kill rivatuner and GPUtweak for some reason since maybe two weeks

#

no idea what this is about

unreal verge
#

you know what its been a good minute and it has not been minimizing. It was utorrent. thanks for the help ovard!

civic tiger
#

no worrys mate!

boreal sable
#

i do use GPU tweak

civic tiger
#

i disabled the OSD and now its fine

formal dagger
#

@unreal verge
Also if you have windows 10, press [Windows + Tab], Make a new desktop by pressing the button in the top left, then dragging Tarkov over to it, click in to the game then drag it back to the primary desktop. Sometimes that fixes it for me

civic tiger
#

it does

#

you can also try and close the "windows desktop manager" before you run the game, it might bork some of your stuff in your windows desktop until you restart but you'll cut like 2 ms off your frame time

#

and while we're on the subject, if tarkov crashes and you cant click the error popup then you can just alt+tab until you have selected the unclickable window and press spacebar to close it

#

you're not running windows 10, you're tricking it into working

spiral spoke
#

Why does demand not change when the price of a good changes with no change in the other influences on buyingโ€‹ plans?
Consider the demand for onions

#

shit wrong pasta

civic tiger
#

haha

#

i was squinting and trying to get it

narrow valley
#

can i get help

dull anchor
#

Hello guys I keep getting disconnected in Raids. So everything freezes I cant shoot I cant loot nor can I switch things in my inventory but I can walk etc. My friends see me walking on the spot and I see every other player and skav walking on the spot can anybody help me with this

subtle wadi
#

It might be your internet problem

dull anchor
#

How?

late shoal
#

hi guys ive purchased the game a few days ago but have still yet to receive the link to download the game. any idea how long will it take?

dull anchor
#

Download it from the website you dont get a link wait a second ill send you the link to download it

#

Thats the official escape from tarkov website you can go onto it without the link if you dont trust me then you have to navigate over to profile in the upper right korner and from there you can download it

#

@late shoal have you found it?

fossil bloom
#

i already told you, the download link is on your profile on the website

late shoal
#

@dull anchor @fossil bloom that install button is for the launch am i right?

dull anchor
#

yes

fossil bloom
#

yes

late shoal
fossil bloom
#

contact the support

late shoal
#

email faster or the website support request faster?

fossil bloom
#

idk, never used the support. will probably take the same time

dull anchor
#

What did it tell you after you bought the game?

obsidian salmon
#

Did you enter the code they sent you

late shoal
#

@fossil bloom alrighty.

#

@dull anchor i didnt receive any email for any code

fossil bloom
#

dont you only get a code when buying as gift

obsidian salmon
#

I got codes when I bought but hey that was 2017

fossil bloom
#

i also bought 2017, but end of year and didnt get a code

obsidian salmon
teal rose
#

@late shoal did you buy it from third-party key-traders?

late shoal
#

@teal rose nope i bought from the website

teal rose
#

Does it say that you own the game on your profile?

#

On the website

late shoal
#

it says pre-ordered

fossil bloom
#

i'd say contact the support

late shoal
#

contacted. waiting for replies

narrow valley
#

im still getting this can i get help

subtle wadi
#

you tried restarting and all? @narrow valley

narrow valley
#

rstarting game restarting pc

subtle wadi
#

still doesnt work?

narrow valley
#

no

subtle wadi
#

weird

fossil bloom
#

i'd say probably a problem on your end

#

did you restart your router yet?

narrow valley
#

no

subtle wadi
#

maybe ttry that

narrow valley
#

i have ethernet so i never have internet problems

#

never even tried that

teal rose
#

Did you mess with configs or temporary files?

narrow valley
#

ya i deleted one

#

so i could press accept at the beginning

teal rose
#

Deleting shouldn't be an issue, most of them will be recreated automatically

#

Anything you did before the issue occurred the first time?

narrow valley
#

restarted my pc because i kept getting stutters

#

then i load the game back up and thats all i see

teal rose
#

Did you try to log out and back in in the launcher?

narrow valley
#

ya i bassicaly did that

#

when i got on it i had to log back in bc i changed m password

#

should i just reset my account

teal rose
#

That will probably not help

narrow valley
#

i just bought this yesterday so im like lvl 3

obsidian salmon
#

no dont

#

from the error message sounds like your ping lagging out

narrow valley
#

when i looked it up people had he same problem a year ago and thats what they did

obsidian salmon
#

year ago =/= now

fossil bloom
#

if youre only level 3, you could try it

#

did you reinstall the game?

narrow valley
#

no

fossil bloom
#

try that maybe

narrow valley
#

how do i unistall

fossil bloom
#

delete everything, the game, launcher and the folder in your windows documents folder and reinstall

#

think theres a button in the launcher

narrow valley
#

where

fossil bloom
#

actually there isnt

#

but you can uninstall over windows

obsidian salmon
#

sounds like wifi is bad

narrow valley
#

i have ethernet

#

im redownloading the game at 155 mb per second

obsidian salmon
#

shit, tbh it could be etherrnets fault by not connecting you

narrow valley
#

im finna kill myself

late shoal
#

got mine to work already. issue was i installed the launcher before buying the game.

#

so i uninstalled and reinstall it and i can download the game alr. thanks guys. such a silly mistake

obsidian salmon
#

howd u get the launcher without buying it

rugged junco
#

Right after buying you have the option to install the launcher. But i guess it takes time to confirm the transaction :/

narrow valley
#

alright im good boys

#

its working

fossil bloom
#

nice

late shoal
#

i installed the launcher back when there was a free 1 week trial.

#

but i didnt buy the game until recently

#

but anyway thanks guys!

teal rose
#

You should probably report it to the devs so they can fix it

grave cosmos
#

can someone change my server fro mEU to NA

#

the bot isnt changing it

#

also can someone move "EscapeFromNA" from Chill Labs Runs he has been afk for 2 hours i nthere

raw kindle
#

Anyone knows how to resolve this issue? While trying to re- download the game I always get this message every few seconds and the downloadspeed does not get higer than a few 100kb/sec.

#

@keen plank Yeah, kinda. Had to format my drive. ^^'

#

It's a fresh install now.

#

Nope. The issue is after I formatted my drive and tried to reinstall the game anew.

#

Nothing.

#

Yap.

#

Even tried a different drive.

#

And tried to download via a VPN.

#

It downloads a few mb, then another message pops up.

#

Clicked trough like 20 of these messages so far.

#

Currently at 547 / 7699 MB. And yep.

#

If this goes on it maaaaybe will finish by the next weekend. :x

#

Nothing relevant sadly.

#

Yeah. I'm kinda clueless too. Never had any problems with downloading EFT.

#

Disabling my antivir and so on didn't help neither.

#

Nope.

#

Also nope.

vivid briar
#

I have the same problem here tho

#

Exactly the same, trying to re-install the game again and the download bar barely advances as the downloading speed decreases until stopping, and then that message pops up for me

#

No solution so far, tried to run the launcher as admin, give full perms to it and nothing happened

#

For some reason it also struggles to install the launcher at times too, thought that it could go differently if i reinstalled the launcher as well

raw kindle
#

@vivid briar Yep, sounds exactly like my issue. Tried to disable firewall / antivir too, didn't help.

#

This could help but strangely when I try to download the file directly it just stops after a few downloaded mb.

#

So I might guess it's due to BSG's servers...

vivid briar
#

Whats his ID?

signal pike
#

The #community-support is a public channel, but we use those tickets to help players with their problems.

#

@vivid briar ^

#

@raw kindle

vivid briar
#

So should I send a message to the email displayed there?

remote perch
#

Mate I suggest you completely delete tarkov

#

Restard pc

#

Reconnect to internet

#

No VPN BS

#

And re-download

#

There

#

Ive had this issue before

vivid briar
#

Already tried, doesn't work for me

remote perch
#

Rip

raw kindle
#

Same here. Tried to restart a few times too. No success.

obsidian salmon
#

you dont

#

0% bs

grave cosmos
#

100% bS

#

we should be able to go into water

steep basalt
#

So in case anyone encounters the same problem i did

#

Where the drive tarkov was installed in got dumpstered and the launcher wouldn't install cause it detected that it was supposed to be on a drive, even tho it's not hooked up and the appdata stuff of BSG is wiped

#

Just get someone to send you the launcher folder with the uninstaller and problem solved

vivid briar
#

Well, then, could someone send it to me? Please

clear breach
#

any1 here?

#

i transferred my launcher and tarkov to my ssd

#

now its saying launcher must be launched from the other driver

hexed remnant
#

is overall visibility view distance?

velvet latch
#

I have a guy asking me where i can buy real items for eft. told him i wasnt interested and spammed me with links to sites that are selling in-game items for real money. is this reportable/bannable? i have screenshots

obsidian salmon
#

yeah

#

he said person is in here, slide in modmails dm's

#

@velvet latch

#

Plus he could be banned from EfT entirely also

velvet latch
#

Good honestly.

obsidian salmon
#

Selling stuff for real money is against ToS and or EULA so yeah thats a no no

#

And well buying things too

velvet latch
#

yeah especially in a game where inv is wiped every so often, kinda stupid anyways.

obsidian salmon
#

Just idiots baiting idiots

#

nikita irl

velvet latch
#

lol

timber egret
#

are there still issues with FOV and sight alignment?

peak fog
#

Is there a way to nickname myself?

tranquil viper
#

you have to request one from a mod I think

#

!report

wise hullBOT
#

Hello @tranquil viper,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

subtle wadi
#

Is there any way to like reply our previous match?

formal dagger
#

What do you mean? Like a instant replay?

subtle wadi
#

yea

#

just any kind of replay actually

fossil bloom
#

not yet

little marten
#

why is my paypal getting rejected? i just wanted to buy etf edge of darkness

#

usually how long does it take to get a refound, since it took the money when i tried to purchase it and then the purchase got denied?

raven verge
#

I don't know how relevant this is to the channel but here goes. I'm on the edge of buying the game but unsure whether the game is CPU heavy or more on the GPU and RAM side. My CPU is absolute garbage whilst I'm confident in the other two.

teal rose
#

You should probably send your specs so other people can tell you what to expect

#

But for reference: I used to play on a PC with an FX-6300, a GTX 1050 Ti and 16GB of RAM and got stable 60fps (1080p, low settings) iirc

uncut basin
obsidian salmon
#

did you have the first stock folded when you removed it

uncut basin
#

so im doing the part 11 for the mechaic and it not woking why

#

no

teal rose
#

You got the wrong barrel attachment thing

obsidian salmon
#

Yes^

uncut basin
#

waht

obsidian salmon
#

You need that

#

This is the wrong channel btw

uncut basin
#

o whta channel

teal rose
obsidian salmon
#

or just in eft chat so people actually see your ?

uncut basin
#

well its not that but ill go to that chat

obsidian salmon
#

wait

#

its the durability

#

@uncut basin

#

plus you need the B3 mount

uncut basin
#

thank you

#

it worked

teal rose
#

Stats seem fine.. Didn't think the durability would matter

vivid briar
#

Why are there silent nades

signal pike
#

@vivid briar There aren't silent grenades, might be a bug or something. You can report bugs through the launcher using "Report bug" button.

dusty dove
#

My game wont start up when l hit play, the launcher loads for a little

keen plank
#

@dusty dove Have you tried clicking the link?

dusty dove
#

yeah i did

#

and tried opening again

keen plank
#

And it didn't work

#

?

dusty dove
#

yeah like i clicked the link and the file downloaded

#

then i tried starting the game again

keen plank
#

Can you open the file?

#

Did you try opening it

dusty dove
#

no

#

ill try that

keen plank
#

@dusty dove if that fails try reinstall the game launcher

dusty dove
#

will that delete the game files or no?

#

oh it worked

#

thanks

keen plank
#

No probs mate

vivid briar
#

anyone else been having there gun jam on them?

#

like you go to shoot it shoots anywhere from 3-5 bullets then just stops

#

and no i am not using mp5 haha

keen plank
#

@vivid briar Do you have a video please?

lapis jackal
#

Yo guys anybody having / ever had issues downloading anything from escapefromtakov.net?
Been trying to download the game on a friend's computer for close to 2h and the interesting part is
Both the download of the launcher and the download of the game (later, when the launcher is installed) download 2-3 files, then just stop receiving packets
I checked firewall, av, exceptions, process monitor for access denied errors on files and so on
can't find anything useful. looks like it just cannot connect to the servers to pull files properly

strong hawk
#

Hey guys im trying to figure out how to get EFT to run off of my SSD instead of my HDD. All my game files are on my SSD but its still running from my C drive.

#

@lapis jackal ive had that happen before. Redownload the launcher and try again.

teal rose
#

@strong hawk What exactly is the issue? Does it not launch?

strong hawk
#

@teal rose no is launching and everything is working. Its strange.. Hold on ill throw up a picture.

lapis jackal
#

@strong hawk I quit trying eventually, I uninstalled it about 10 times without success. I ended up 7zipping the whole game folder and sending it to my friend. The amount of support given on the forums on this topic was below sea level

teal rose
#

Or did you just copy the files and kept the old ones on the HDD? You can change the path to an existing installation using the launcher

strong hawk
#

No i didnt copy, i installed directly to my SSD

teal rose
#

No files on your HDD then?

strong hawk
#

It says the path is to my SSD or A drive. And no files on my HDD other than the launcher.

teal rose
#

Then something else is probably running in the background

strong hawk
#

Nothing else is running besides EFT.

#

Idt anyway

#

Other than like required background processes and avast.

#

Where is the set path available to see?

teal rose
#

In the launcher

#

Settings

strong hawk
#

A drive

#

Is my SSD

#

Its only using my C drive instead of my A drive.... Im very confused lol

teal rose
#

Could just be temporary files like icons for traders or items that are being downloaded/updated

#

Because they are stored in the AppData folders (on C:)

strong hawk
#

While im in game? Playing?

teal rose
#

Yes

strong hawk
#

It doesnt use my ssd

teal rose
#

And when nothing is loading, there is no need to read or write the game files on your SSD

strong hawk
#

Its only using my hdd

#

But i dont understand

#

Why its not using my ssd at all

teal rose
#

It is

obsidian salmon
#

Did you fully delete and reinstall everything just on the ssd

teal rose
#

Restart your game and take a look at the speeds of your SSD

#

@obsidian salmon from what I understand yes and he for sure changed the path to the files on the SSD

strong hawk
#

Okay.... It is using my ssd

obsidian salmon
#

When I was changing drives for it eft was freaking out about something and a clean install on the ssd stopped it from yelling at me

strong hawk
#

Very sparingly

teal rose
#

Welcome to the world of SSDs

strong hawk
#

-.- so why does everyone say that it runs better off the ssd if it doesnt really even use but 1% of it ever?

teal rose
#

..because it doesn't "need" to use more than 1%

#

Bad explanation, but enough for now lol

strong hawk
#

So my games basically gonna run off the hdd...

teal rose
#

No...

obsidian salmon
#

In my experience i only noticed maybe a 20 second difference in total time from start to in raid

signal pike
strong hawk
#

@signal pike its not a problem with the game. I think its a problem with my technical abilities. Lol

teal rose
#

No, from what I can tell, you installed it right and everything is as it should be

signal pike
#

@strong hawk Don't lose anything for asking there. I'm sure they will try to help you.

strong hawk
#

I need to defrag my hdd and delete a bunch of stuff.

#

Wipe the whole computer and start from scratch again.

obsidian salmon
#

Delete system 32

teal rose
#

Well, it would help with software installed on the HDD, because it seems like your HDD is quite slow or maybe even dying, but that shouldn't affect your SSD and therefore not EFT

obsidian salmon
#

But no donโ€™t

strong hawk
#

@teal rose im 99% sure my hdd is dying. Its old and has been very abused.

teal rose
#

I would recommend you to check your HDD with S.M.A.R.T tools like CrystalDiskInfo

strong hawk
#

What is that?

teal rose
#

S.M.A.R.T is just the name for the interface for reading information about hard drives or SSDs. Especially information about the "health condition" of these drives

#

And there are tools, like CrystalDiskInfo, that can read this information and show them in a list.

strong hawk
#

Oh... Okay gotcha. I'll download it and see what it says about my hdd.

#

So.. One more question.. Not eft related.. But how do you move an OS to an SSD?

teal rose
#

Reinstalling the OS

#

There are tools to just copy everything over, but it is not recommended to do it like that

strong hawk
#

Ah okay

#

Yeah currently my HDD was from an older laptop originally it was win 7 I upgraded to 10 and then built my computer and used it. Technically its a legit copy of windows but windows doesnt like what ive done lol

teal rose
#

Windows doesn't like a lot of things..

strong hawk
#

So i need to buy a new SSD and a new OS. Crystaldisk told me my HDD is a caution.

#

So its getting ready to go

keen plank
#

@strong hawk wait what happened?

strong hawk
#

@keen plank its alot to explain.. Lol

keen plank
#

@strong hawk TLDR perhaps? From what I've managed to read you say your game isn't using your SSD while you're playing?

teal rose
#

His HDD is just dying

raven verge
#

Hey, apologies for late response related to whether my machine could run the game. Here's some of my specs on top of my GTX 1060 Dual OC 6GB. @teal rose

keen plank
#

@raven verge Yea you can run EFT no problems

#

Just make sure that if you have a SSD. Have the game installed on the SSD

raven verge
#

Dope, thanks a lot.

keen plank
#

Np m8

wooden portal
#

When installing EFT, keep getting the error Unable to load the file "http://cdn-11.eft-store.com/ClientDistribs/0.11.7.3333_4555ad24-29da-4902-8211-0822fdaa5a22/Client.0.11.7.3333.zip"

It keep retrying, however it comes up with the same error every time.

keen plank
#

@wooden portal Click the link and download the file?

wooden portal
#

Where do I download it to?

keen plank
#

On the link you just quoted. A download should start when you open it

#

@wooden portal If that doesn't work try reinstalling the launcher.

frozen socket
#

is there anyway to fix the drag glich beecause i am about to lose a gun becase of it

formal dagger
#

@frozen socket
If you back out of the insurance and go back it, it'll still be there.

keen plank
#

@frozen socket With insurances you don't lose guns if you exit out.

obsidian salmon
#

Only lose it when time is up

raw kindle
#

Ok, I give up. I cannot download Tarkov by any means... sad scav noises

formal dagger
#

What keeps happening?

raw kindle
#

Tried everything stated there - still no success. A lot of people here tried to help too, but still did not work. :l

formal dagger
raw kindle
#

Yap. The download just stops working after a few moments.

#

Strangely I see a lot of people with this error lately.

formal dagger
#

Do you have another computer that you could try downloading it from?

raw kindle
#

Nope, sadly not.

raw kindle
#

Tried using VPN, run as admin, disabling IPV6 , even changed my ISP, reinstalled on different drives, tired to disable antivir / firewall in case they were blocking something, tried to download the file directly ... running out of ideas here.

teal rose
#

I heard changing the server region helped a few people @raw kindle @wooden portal

raw kindle
#

@teal rose Tried like 15 different servers. Nothing changed.

#

Currently im trying to download the game with the speed of a snail and pop ups every 20 sec or so.

#

I'm at 2006 / 7699 mb so far and now the numbers keep jumping back and forth. From 2006 mb to 1976 mb then back to 2006 mb...no clue whats going on here.

uncut basin
#

im doing mechiaic quest 12 and it wont work can someone help me

frozen socket
#

@raw kindlevpn helps a little mine was slow till it got 1/2 with a few erras then it sshot up in speed tbh it's a crap downloader but bata what can you do

frozen socket
#

why is there no way to turn the brightness up i cant see shit even in the day most of the time it so dark

fossil bloom
#

turn it up on your screen
if you can't see stuff at day, sounds like a screen problem anyways

frozen socket
#

@fossil bloom it fine in ever other only this one lol

vivid briar
#

Is Sew it good part 4 mission bugged? I already found the wartech rigs in raid by the game doesn't register that I found them nor I can give them to Ragman

fossil bloom
#

do they have the found in raid mark

formal dagger
#

@vivid briar
Unless they have the little check mark, they don't count. So they can't have been off other players.

vivid briar
#

if a player picks it up and drops it it doesn't count either i believe

#

even if that player picked it up from raid

teal rose
#

I think that does actually count

#

At least if the player found it in the raid

formal dagger
#

No, if it was off a scav, picked up, then dropped in the SAME RAID, it counts.

fossil bloom
#

stuff loses the mark when taken into raid

raw kindle
keen plank
#

@raw kindle You just had to keep retrying?

raw kindle
#

Aye.

#

Took me like...11 or 12 hours so far.

#

If the files are invalid or something at the end I probably going to throw my PC out of the window.

vivid briar
#

@kaminsky I think I found it on Scavs that I killed

#

@formal dagger

raw kindle
#

But maaaaybe my stubborness will be rewarded. cheeki

formal dagger
#

Do they have the check mark?

fossil bloom
#

@raw kindle wanting to throw PC out of the windows cuz of Tarkov
that'll happen a lot more times when you got it installed lul

raw kindle
#

@fossil bloom True dat.

formal dagger
#

@vivid briar
You also lose the 'found in raid' check if you use the gear too, so they have to be off a scav and unused.

raw kindle
#

Restarting the PC didnt help with the issue.

#

Ok, fuck this. It now started the download anew.

broken turret
#

uhm i'm suddenly getting (502) Bad Gateway.

civic tiger
#

ugh

prime ermine
#

stuff is coming back up

civic tiger
#

has there been a patch recently or something?

formal dagger
#

@broken turret @civic tiger @civic tiger

From News.
@news

Escapers!
Currently there are problems with the network of our hoster. As a result, the site and the game may be unavailable for some time. We are working to fix the problem.

We apologize for any inconvenience. Thank you for your patience and understanding.

civic tiger
#

yeah i just saw, thanks โค

upper pebble
#

excuse me but one guy went from 0 to 100km in 1 second

#

where can I report him?

formal dagger
#

!report

wise hullBOT
#

Hello @formal dagger,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

formal dagger
#

@upper pebble
Though it could also be massive DeSynch since the servers are taking a bigger dump than usual.

upper pebble
#

but he lasered my head like 48 times in 2 seconds

#

!report

wise hullBOT
#

Hello @upper pebble,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

formal dagger
#

Again, Desynch can do that.

compact topaz
#

Hey bois

#

I've just brought Tarkov

#

And I've crashed 3 times in a row

#

trying to load into a Scav game

#

2 of them were reconnects

teal rose
#

I assume you are on windows? Just to make sure, because that is exactly what all linux users are experiencing right now

compact topaz
#

Windows it is

#

I have some crash reports

#

Wait a minute

#

Out of memory exception

#

How the fuck can that be

teal rose
#

Make sure to enable "Auto RAM Cleaner" in your settings

compact topaz
#

I'll try that thanks

vestal heron
#

Quick question, I want to buy Tarkov for my brother in law, but he is in the process of ordering new parts to build a new PC. If he plays on his current set up then builds his new one a switches over, will be be flagged for "sharing account info" or is there a way support can tell it's still him?

#

And*

tulip grove
#

it shouldnt be much of an issue gilded, as long as he uses the same ip i think it will be fine

teal rose
#

He won't have issues

formal dagger
#

@vestal heron
It's only a problem when multiple IPs and Hardware IDs log in at different times repeatedly.

vestal heron
#

Perfect, I know it's a dumb question but always better to be sure. Thanks so much all!

tulip grove
#

no problem man

broken turret
#

Waiitt a second..is it a problem i play tarkov at two houses?

teal rose
#

No

tulip grove
#

its if the ip changes quickly, like how kaminsky explained

vestal heron
#

Like one hardware IP and internet IP are on, then 30 seconds later it's a totally different pair

broken turret
#

Oh that makes more sense then..lol

formal dagger
#

No, @broken turret that COULD be an issue. Are you playing on a Laptop?

broken turret
#

pC

#

Pc*

#

Two of them lol

formal dagger
#

Mmmm.

teal rose
#

It will most likely only matter if it changes very often over a long distance..

#

Faster than how fast any human could travel over an extended period of time

broken turret
#

I mean if its a problem then its one that needs to be fixed tbh lol

formal dagger
#

I'm only worried because without explanation it seems like someone is sharing their account which is agaisnt TOS.

broken turret
#

Is there any real documents on this released by the game company? , This is quite new for me

teal rose
#

There are some on their website