#community-support
1 messages ยท Page 440 of 1
Because I don't want to lose my shit over this again.
I'm so fucking overwhelmed and stressed, its crazy..
No worries, computers can drive one crazy
Yep.. Mine is so bad with issues.
And its even worse because I'm very lonely in real life, pretty anxious, that I don't much, and that I stupidly overreacted yesterday and made a lot of drama..
This is what I am talking about btw.
I'm trying not to be stressed, sorry if I attached you but I'm fucked..
It's alright, don't worry
Did you change anything in your router settings?
Don't know why.. I cannot delete the VPN adapter thing, now do you see how weird my computer is?
And nope, haven't needed to.
Oh never mind, I think its working finally.
Weird as fuck.. But the program likely screwed with it.
I don't understand but it could've.
Although it rather sucks since it works for most people.
Of course it stuffed me up, not surprised..
As I said before, if you just want to change the server region, there is a "config file"
Just wondering, how do you keep calm with stuff like that? I just got so overwhelmed over something so small :(
I can't handle shit..
But its okay, I'll try.
It is a bit harder to figure out how exactly to change something using it, but it is possible
The best is to manually change the region to one or two specific servers in the list instead of automatic, so you can easily find where and how to change it in the config file
Is it in the launcher folder or the game one?
But yeah, you know how to keep calm when overwhelmed?
I get overwhelmed super easily..
And I'm not very competent either.
Don't say that
Unfortunately, its true.
I'm rather behind in life as a 20 year old and I got no friends even.
I also hate where I live which makes it even worse.
And I'm stuck here.
You got discord servers like this one, where you can definitely find people to play and chat with, for example
I have quite a few good online friends but I wish I could either find friendship here or leave this country which I can't because I need friends to get a passport..
So I'm fucked either way.
And speaking of citizenship, I'd not be able to get that at all so yeah.. Fuck that.
Why do you need friends for that?
Because Australia is a nanny state..
Utilitarianism, that's why :/
They do it so that they can "identify" people, jesus fucking christ.
Also, where is the config you mentioned? I can't find anything about regions on two I found.
%APPDATA%\Battlestate Games\BsgLauncher
Oh thanks.
Do NEVER send this file to anyone, because it contains your email, password etc.
You need to search for "selectedDatacenters"
"selectedDatacenters":["Miami-2","LosAngeles-1"] will change the servers to miami 2 and los angeles 1
The list is the server list in the launcher
Oh okay.
You just need to enter the names within "", seperated by a comma each
Just that I don't to type it wrong accidentally since I suck at coding but yep.
"selectedDatacenters":["Miami-2","LosAngeles-1","Sydney"] this would add Sydney, too
Okay.
But yeah, sorry about all the stress.
I already felt bad about yesterday and all sorts of things.. As you can tell, I'm terrible with stress and anger.
No worries. You got it working at the end, so everything is fine ๐
Okay.
Hi support, could you please change my nickname to Buster_Cherry also please look into allowing self name changes to make people names correspond with their tarkov profiles. Thanks
Friend is stuck in the wall in brutal. The sofa is why he got stucck.
map is interchange
Such is life in the zone.
@sacred roost make sure to report it using the launcher
yo, when will you guys fix the game
too many hackers
and ALL of them are crown users
What servers do you play on? Because I heard that certain servers have more hackers but it doesn't mean that they don't deal with hackers.
They also ban quite a lot of them.
Also, what do you mean by crown user?
Iโm thinking if buying eft, I have a i5 7400, 1050ti and 8gh Ram. Will I be able to hit consistent 60fps and if so on what settings? Thanks
I'm not sure since Tarkov's performance can also vary on more powerful systems, however, I recommend that you get 16GB RAM because that game can be quite laggy for me since I have only 8GB.
Just wondering @teal rose, how do you make those settings actually apply? Because I still unfortunately get forced to use Australian servers despite doing that and trying to do a "read only" option for that file.
For me, just saving the file and restarting the launcher works @somber plinth
@rich lake I played this game on a machine a bit like yours. FX 6300, 16 GB weak DDR3 and a GTX 1050 Ti, nothing overclocked. I played at 1080p and hit at least 50-60 FPS most of the time on low settings. That was around half a year ago though, so it will probably run even better for you
I did save the file man, and on top of that.. I didn't have it running while editing it.
However, I just decided to use another VPN program which hasn't stuffed up my internet yet.
So uh...
BSG support doesn't understand what my problem is after like 3 days of repeating what my issue is and them thinking it's something completely different?
Am I screwed?
Support keeps sending me solutions for the launcher not installing the game correctly, not for the launcher not installing on it's own at all
The launcher has an install? last I checked it's pretty self contained.
You on linux?
@teal rose the lag man, I know why. Is the fking NVIDIA drivers. Just don't update the fk driver is shit. ๐ ๐ ๐ ๐ ๐ ๐
I still testing may be I fk it up by fail install.
I had issues like that with nvidia drivers before though
Don't know man, maybe I double install? Is that even possible?
I mean I install 2 different version of the driver
Could be, yeah
Ye it was my fail. Something I did wrong when I install the driver. Because my GPU useage drop from 99% to 10% when I press tab in game, that's why it lags. But only shoreline that's confused me. 
Well all good new
Hey, im getting the error message "downloaded file checksum does not match" every time i finish downloading the game.
Tried reinstalling and deleting everything multiple times and every other possible way that i could find on google
Is the launcher and game installed on the same drive?
Make sure your windows updates are current,
make sure your GXF drivers are current,
turn off all firewalls and virus scanners,
installed launcher running as admin,
launch launcher running as admin,
In launcher, try choosing server closest to your location
Constant server backend error when buying things ssl connect
@glossy wing i did everything you mentioned
You have to @ a mod
boom
There
no overlay is working for me when tarkov is running can anyone help me?
like discord and restream both dont work
@vivid briar all good, thank you. ๐
Well did you turn on the overlay
yes its on
but doesnt show up
and discord hotkeys dont work and only in this game
Added the game to discord and hit the little button to allow the overlay.
remember to do the "fullscreen optimizations" fix for the executable
anyone else have a bug where you can't look or pickup a backpack from a dead player/scav?
hmm
had t just now during a factory scav run
player was dead right on gate 3 exfil
looted everything else but the scav backpack would not allow it for some reason
no i did not
it did and it let me drag it but it snapped back to the dead player
wut
Is the stamina bug (teammates breathing heavy) a known issue โ should I submit ticket and provide logs or devs aware and will fix in next patch? <@&521779599470755875>
The best is still to open a ticket and to provide logs.
The more information we get on an issue, the better
- It's very common that a big issues goes under the radar because everyone thinks devs are aware of it and therefore, no one reports it.
And one of the way to give priorities to issues is by the amount of report we have about it.
Can dev do something with the spawn on interchange? Spawn in at construction at night, with countdown. And 5 seconds later Iโm dead because of someone that have spawn in at the tower next to constructionโฆ..
@vivid briar are you on ethernet or wifi?
wifi @glossy wing, i get dc's with my ethernet all the time
@grim hatch thank you, ill submit any issues going forward, i figured just as much
Thereโs two spawn points the one is at the highway going under the over pass and the other spawn is near the white tower. They can easily get close or in the tower and nail that spawn and the possible spawn on the road further down.
@grim hatch
@grim hatch
some problems at the back of Oli too. I have spawn in at ramp, turn arround and sniped the guys spawning at south extraction.
I cant seem to change my nickname in this server
yea, you cant
i think you can ask a moderator to help you change
Yep canโt change nicks. A few people abused it so yeah
ask a mod
Has anyone else been still getting the weapon reload glitch, I've had it happen to me 3 nights in a row
Is only for me ssaa 4x not working
Some have a theory that that stuff doesn't do so well. I found turning off most improves studdering and performance
Deadlyslob has a settings guide he plays on that i tweak as a baseline
You can go to his channel and say !settings
hello..solution for the download ? when i try to download the game from the client i got error
Wrong file. That's a 7gb download
I would go to control panel. Uninstal everything, then, go to your c drive, look for Battlestate games folder and delete it all. Then redownload client.
i was running woods. killed 2 juiced boys with my mosin while trying my sharpshooter task, blacked stomach. hydration hit zero about 30 seconds out from woods extract. 186 hp (i checked) insta dead. does loss of all hydro insta kill? i thought it would just make my health decrease rapidly,
If it blacks your head or chest ye, you drop like a rock.
everything fine besides my stomach and arm
You don't usually get to live long enough to see your vitals turn black...
anyone else getting server connction error?
I've a question, what happened to the Custom Map?. Lately (2 weeks at least) is laggy AF, I've no problem in Woods or Factory but Customs broo, my buddy and me we were skipping all over the place. This ain't new.
magic
Anyone ever have a random fade to black extraction nowhere near the exfil point ?
I'm not sure if this the place to ask but is eft playable in South East Asia?
yea im in singapore and if youre lucky, you will get a singapore server
if not you will be in Sidney server which is like 100 ping-ish
what do you mean get a singapore server, can't I just select a server to join in?
it will randomly put you in a server
but if you wanna select just Singapore server only, you might have to wait longer for a game
I see, I just bought the game and servers with low ping for me are HK and Singapore
yep, same for me
@graceful fog If the server just fades to black and you extract it means the server box that instance was running on went down so you get out for free.
@sharp socket Ok, that's what's been happening. Thanks.
hello? any solution for the download ? i download with 10kb/s and after 2 minutes download stopped and got error can't load http://cdn-11.eft-store.com/ClientDistribs/0.11.7.3333_4555ad24-29da-4902-8211-0822fdaa5a22/Client.0.11.7.3333.zip
i try to download it from browser, same error, after 900mb download stop.
hi i just purchased the game but has yet to receive the link for download?
you download the launcher from your profile on the website
it says i havent purchased the game
is it normal for it to be this slow (cheacked my internet with speed test everything seems fine on my end)
nah thats sounds like you problem rn
me too
i just solved 80%
u need to download a vpn software and change ur location with that
and u will be able to download corectly
why on earth do i need a vpn for it to work
i dont know
i let me pc online 24h for download and when i come back
my download have ERROR
ahahahha
and now with vpn it's working
try
@bleak cloak i am form england hat did you set your vpn to
i don't understand what u mean
what did you set your vpn to
@late shoal
How long ago did you buy the game?
@bleak cloak kida working geting 700kbs funny that form steam i get like 7mbs but it better then nuthing
@formal dagger just today
@late shoal
So like, 3-4 hours ago?
๐
i just sold an ICase and restarted my game, now my ICase and the money i sold it for is gone?
Ok well i figured it out, for some reason it was still in the hands of ragman instead of my stash
I've been trying to access my account and have not been able to for the last year. Supports not helped me and give me replies like: "Try Logging into your account.", before going silent and not replying anymore.
I reset my password - doesn't let me log in.
I contact support, they tell me to 'Try Logging in' - same issue.
Been going back and fourth with Support the past two or so weeks.
They only JUST unblocked my IP after several requests to unblock it due to too many log-in attempts.
And now I simply cannot enter my account because no matter what password I put in - and I've tried using EVERY SINGLE password I've used it my life, reset it multiple times - EVERYTHING and still not letting me in.
you sure its the right username?
@shell coyote It says to use my email and not my username.
If I try to use my username is just says Invalid email.
my bad, check what email you have used to create the account before logging on
@shell coyote I have. I am 100% using the same email.
I even fished all the way back to 2017 to find the emails of me signing up and confirming payment, and it went to the email I am trying to log in now.
maybe try reinstalling the launcher, it might be the launcher itself
I'm using the website not the Launcher.
I can't download the launcher without logging into the website first.
then i cant help you my guy, its a shame that support hasn't done shite
It's fucking annoying. I'd settle for a refund, or at least for them to just give me the game on a new account. But this has been probably the worst customer assistance I've seen. I've basically been scammed out of my money and told to fuck off. This has been going on for atleast a week and nobody is saying anything to me.
yeah i see why its annoying
I've literally been unable to access the game since 2017, it's completely and utterly ridiculous. I've even asked for help on discord and they've just said to contact support and that they'd ask the Tech guys, and I've not heard anything since.
im gonna try it myself, see what they say
@shell coyote Let me know what they say.
i could send you the launcher if you want
im also having a problem like this; i cant log in to the forum because i'm blocked for some reason
im playing the game just fine but i cant access the forum at all
Bruh
I've contacted them multiple times and they've still not helped.
Well yeah itโs his problem tho
im just trying to help some pals here
I am the pal.
I've been trying to access my account and have not been able to for the last year. Supports not helped me and give me replies like: "Try Logging into your account.", before going silent and not replying anymore.
I reset my password - doesn't let me log in.
I contact support, they tell me to 'Try Logging in' - same issue.
Been going back and fourth with Support the past two or so weeks.
They only JUST unblocked my IP after several requests to unblock it due to too many log-in attempts.
And now I simply cannot enter my account because no matter what password I put in - and I've tried using EVERY SINGLE password I've used it my life, reset it multiple times - EVERYTHING and still not letting me in.
Gmail.
have you deleted the %appdata% folder for tarkov?
he is trying to log on in the website
Not even been able to download the launcher.
i can dm you the launcher if you want
^
unsure if its under 8 mb because of discord
it might work if you try the launcher, its your best attempt currently
indeed
download the launcher ->
remove the folder in %appdata%(windows key+R and go to %appdata%)
install the launcher, try your passwords
i got crash everytime when i get shooted...what is the problem ??? ๐ฆ
try and recheck your game data
from the launcher
click your name in the launcher and click "integrity check"
Someone will need to send me the launcher
ok
Cant download it without joining on the website, but cant log in.
DM'd you
hmm
might be that an update is coming
but as it looks like its network issue you could try and do "ipconfig /flushdns" from a CMD window
my day job is making software work on operating tables/medical equipment in third world countries without actually being there
and fixing some of these errors with tarkov is way harder than that haha
Either way the support team is actively just ignoring me now.
might be that they dont have a fix
That could atleast give me my money back or give me a key on a seperate account.
hmmm
Uhh thatโs not how that works
did you delete your %appdata% folder?
@obsidian salmon It doesn't work that you get what you pay for either apparently.
%appdata%->battlestate games
I'm on a completely separate computer @civic tiger
Okay and
But its not even letting me log in on the website.
have you tried a VPN?
I have the game installed on multiple computers. Sounds like a problem on your end
THey recently unblocked my IP after I made too many log-in attemps.
Since then I've been unable to access my account.
where in the world are you?
United Kingdom.
might be that they blocked an ISP
or a chain of IP's used by hackers
i'd try Windscribe(its free) and would at least rule out any problems related to your IP adress or similar
I heard they did something like that back in 2018 or so. I bought the game back in 2017 and havent touched it once and never played it again until I tried to recently. Maybe I got flagged and banned over that without being told anything.
i think you might be right
They recently unblocked my IP to log-in, but now I am unable to access my account at all.
then try a VPN
Dont own one.
at least thats what im suggesting
windscribe is free and its not just for your browser
and it actually works
If they continue to refuse to help me would I be able to get legal help with the issue?
hmm
in sweden we have a special organ for this
im not sure about the UK but im pretty sure there is some way to have it rectified
I'm going to look into it if this doesnt get sorted out in the month, like I've said. I've been practically unable to get this product I've paid for more then a year.
thats fucking absurd
I've just made another support ticket.
make sure you include any technical detail that you might have that might be causing the issue
I've honestly no idea what the technical issue could be. If there is one it has to be on there end.
its PROBABLY a fault on their end
but why would it affect you specifically is what i wonder
like i said; i cant connect to the forum but i can play the game just fine
I cant connect to the forum, website or the launcher.
you cant connect to the login server for whatever reason
From the looks they've either blocked my account from the network, or deleted my account at some point for some reason.
hmmm
i dont wanna anger BSG but i think they might have a problem with their security shit
if i were you i'd try a VPN and if that doesnt work then i'd consider legal action
what message do you get when you try to login on their website?
Just that my log-in is incorrect @civic tiger
i have quite a similar issue as you; my friend used to play on my computer, he had a code for a free copy of the game so i used it and tried to login etc
that account is not able to login either and i cant reset password or anything
its the same account that cant access the forum
maaaan, if i were you i'd try and get in touch with them via email in some way
@vivid briar
I've got like twelve.
give me like 5 or something
my gut feeling however is that windows is doing something weird
if you can give me another
1084999
alright thats good
thanks
atleast they are actually going into it rather than saying that you need to do it
Dont know why they aren't sending this shit directly to me.
Where are you asking this stuff the forums?
I have done that but they only reach out to me by email?
They've email'd me asking for a previous request number, but they dont tell me WHERE to send it back - because everytime I've replied to an email they just usually dont reply at all.
@shell coyote
same here, Europe, Germany
after shutting down the game, the update server is not reachable. can click play. but it screen stays black and after 2 min i am in the Auth. Screen of the game
Not letting me log in
-
Error retrieving update list
Bad state (unknown compression method (0x7B))
-
Error checking the launcher update
Error retrieving link to launcher package
Bad state (unknown compression method (0x7B))
i get these 2 messages when opening launcher and the game doesnt start anymore?
3 reports already people arent gettingi n
Cant get in either
severs is down?
eft? is the game dead i geting thos eraas as wll
I just finished a scav run with a ton of gear. Had a scav backpack full of loot. Game crashed as I left the raid.
yeah seems like servers are cucked
server down noo ???
Where should I go to put in a ticket to get my stuff sent back to me?
seems like it :/
I have the same problem...
sooo sad
I got worried it was my new videocard T~T
I'm getting error with launcher, cant log in
yep thats the stuff
yee i have in game plant
Yep.... we all have it apperently xD
Anyone know how I'd go about sending in a ticket to get the stuff I had sent back to me?
Get the pitchforks!
i reinstalled the game now getting this
DAMMM ok thanks you i wish they repair that quick
@alpine drum you don't get anything back
It's a beta, you should expect such problems, plus it gets wiped anyways at some point
So stuff we had in the raid can't be sent to us via the in game mail system at all?
RIP have my first labs keay card as scab
I didn't have anything too out there. But I went in as a scav and found 2 dead PMC's. Wanted those dog tags lol
Well yeah
But I put in 40 minutes to get it lol
Yes I know
I'm not complaining
I was just asking cause this is the first time I've ever experienced it
Yeah ok cool. All I wanted to know lol
I mean if it crashed mid PMC run
I assume your PMC would reset
Right?
4feet
So. I recently got my IP unblocked by Support after I got blocked for seemingly too many log-in attempts? And now my account is completely inaccessible. I try to log-in through the Website I just get a "Wrong password/Email. Try again." even if I change my password and try again - I get the exact same message. If I try to log-in through the Launcher I get the same message and 'Error: 206'.
I've made like twenty+ requests on support and all they get back to me with is: "Please, try to Log In.", Or "Please, as much as detail describe your problem, attaching screenshots and/or video (the best way will be to upload a video to YouTube with access by link (unlisted))." and then never reply again and leave me to rot practically.
I bought the game back in 2017, and have only been able to play it ONCE, this issue has been occurring since 2018 from as far as I can tell and I think I've just been shadow-banned, or my account deleted without warning or seemingly reason. Because of this, I've lost my access to the game, and every time I try to get help communications completely fail and I'm left without ANY support whatsoever.I've asked for help on Discord - They told me to go to Support, I goto Support - they ignore half of my emails, and consistently ask me the same things over and over again and offer no help whatsoever or any replies when they ask for more information.I've sent information confirming I bought the game, my email, my account name - EVERYTHING, and they just stop replying and never get back to me.
I've got NO idea what to do - I can't find anything to actually help and talk to me and I'm so stressed out over it all. I don't even care if I get my original account back. I just want access to the game I bought, or my money back.
I've never used cheats - and have only ever played the game once ever since I purchased it back in 2017 - and am entirely unsure what the situation behind all of my issues actually is, if I've been flagged for cheating - if my account was compromised at some point or if it is just some internal issue, I've zero ideas or information provided to me.
Looking through some of the public banlists my names not listed anywhere.
Anybody know if the technical issues going on right now are affecting the installation of the game?
@vivid briar Have. Even spoke to the developers now, but - everything is so slow.
@frigid aurora some people says it's because the servers are down and shit but not entirely sure what is that about but i've the same problem is annoying as shit dude.. bought the fucking game and need to cllick retry ever 1-2 minuts.
yeah, my friend got a shitty download speed so it's annoying
i remember having the same problem too buti clicked like a few times
How do you switch servers for EFT? I just bought the game, and in the process of installing, but it says im on EU servers when I live in the western NA. Are these the only servers that I can play on? If not, how can i switch to the servers best for my location?
also in my installing progress im getting the same popup as @frigid aurora
its probably just the servers then
guys i opened my game after a month and now there is no sound in the game at all, while rest of my games are working perfectly ,i reinstalled my sound drivers, reinstalled the game but to no avail.. any help would be appreciated..
You can try this little script to restart the audio service completely (needs to be run as an administrator). Make sure you close all applications that are shown when right-clicking on the sound icon in the bottom-right of your screen and selecting "Open Volume Mixer". If you don't trust this file, this are the commands you need to enter in the cmd-tool (run as an administrator, again): net stop AudioSrv and net start AudioSrv
You can also try to delete all configs and temporary files, this are the locations of the files I know of:
%APPDATA%/Battlestate Games/
%LOCALAPPDATA%/Battlestate Games/
%LOCALAPPDATA%/Temp/Battlestate Games/
%HomePath%/Documents/Escape from Tarkov/
help?
Should have been reset when he restarted the audio service
the problem is just with tarkov other games run fine with sound
go to settings and see if there's any problem or any changes in sound
Hi guys, I am trying to reinstall the game after having to reinstall windows. Getting an error that some zip file online can't be found. Here is the full message.
Unable to load the file "http://cdn-11.eft-store.com/ClientDistribs/0.11.7.3333_4555ad24-29da-4902-8211-0822fdaa5a22/Client.0.11.7.3333.zip"
I followed the link and tried to download it in my browser but no luck., the download amount risies about 5-10mb then shows the error. Choosing retry produces the same effect to where i am now as shown in the image. Any ideas
Looks like the same issue that @frigid aurora is having. Any progress there?
i have the same problem today
i was trying the last 3 hours to download the game but nothing worked
@gleaming hemlock @frigid aurora you fixed the problem ?
nope still clicking the retry button every 40mb
i'd wager that their servers have a problem with providing data thats actually usable
have a fibre line but the download is incredibly slow currently
@gleaming hemlock i have 2 download with 100 % and than the launcher is telling me the files are not the same
i wouldnt be surprised if some of their shit had non ECC memory by this point
ah shite, sorry man, I'll update as it goes along
thx dude
maybe someone peed in their server park
๐
no but to be serious for a minute; its weird that people reinstalling are having problems
i had a problem with crashes today 7 in 10 minutes so i decide to reinstall
it was a bad idea
aaah
then i guess they are running something through unstable servers
ECC memory would have made this a non issue i feel
i dont trust the infrastructure of BSG anymore
im not saying im hating on them, but im saying that i do this for a living and it seems they dont verify their files before they push it out to us
i hope they find the machine that is borking shit
hey i could torrent my entire game folder if you'd like
whenever a patch hits, someone should make sure to make a tarball and upload it somewhere
i cant even open the launcher now :S
if i use the CMDthing i can start it
yeah, it gives me enough time to click "play"
ah ok
but as it seems right now, i cant get the game to start
what a fucking joke man
this entire weekend i was gonna be home all alone with my girl out of town
and now this shit decides to act up haha
dont give up man ;D
my day job is upgrading medical equipment in the third world via telnet
im afraid im too obsessive to give up haha
but what the fuck could be causing this if not broken shit on their side? i cant fix that
i think after retry the server is skipping files
thats why the launcher is telling me the data is not the same as should be
but i havent downloaded anything, i just opened my launcher and it wont even show me the splash screen
uh
my launcher autocloses even without the %appdata% folder being present
i guess ill not play this game tonight then haha
yep
is it down for everyone else to?
ok my game is running now
i changed the server from russia to auto eu than it worked (with retry )
I have to restart my computer if I close the game haha
f
I reinstalled the game still getting no sound and I am frustrated now.. all other games working fine with sound there must be a defect in the game
I had that trouble too before and even I don't know how I fixed it. So if anyone figures out how to fix it, let me know too in case it happens to me again in the future.
i am sice 5 minutes in the profile data loading screen. whatยดs that>?
There were/are some server issues the last few days. It seems like manually changing the server using the launcher helps some people
a restart worked for me
no it dosenยดt work at all but thx for the help
clear your profile then
@teal rose can you help me ?
huh...
it seems like any overlay will mess with the launcher now
i cant have gpu tweak or RTSS running when i open the launcher
fix the game pls
hay guys can i report a hacker?
!report
Hello @slow sphinx,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
@vivid widget
Hello guys I keep getting disconnected in Raids. So everything freezes I cant shoot I cant loot nor can I switch things in my inventory but I can walk etc. My friends see me walking on the spot and I see every other player and skav walking on the spot can anybody help me with this
hey so i need thy help.
i got a new SSD and wanted to install EFT on there, i moved all the files onto it, in the launcher it also changed the directory.
But now instead of play it shows Install and i get this error every few minutes
This is a common bug the last few days.. IIRC changing the server helped most people @lyric willow
I seem to have a bug where my mouse goes over to my 2nd screen and when I click to shoot for example it minimizes my game... Anyone has an idea how to fix this?
I tried tab(into inventory) and tab out
alt+enter
Borderless/fullscreen/windowed
Hitting escape to open the disconnect/options menu and clicking on the screen usually fixes this issue for me
One of my screens runs on HDMI and the other one on DisplayPort
can that be a reason?
No
That is just a common issue with tabbing in and out of games/applications that lock/capture your mouse
So I eventually just copied my brother's install folder and pointed the launcher to that. For a day I could not download the game, the download had to retry every 5 minutes, while loading only 40mb at a time. So yeah, goodluck with the servers BSG, hope they come right some time.
wen i try to change a keybinding it keeps coming up with joystick axe 4 and wont let me change it from that
for some reason tarkov is limiting my FPS to 65. This starts the moment i start the launcher and doesnt change no matter what map im playing
i have done everything i can find online and nothing changes it
tarkov is limited to 60 in the menu and 120 in game
i know that. for me it drops to 65 as soon as i start the launcher. and even on factory its stuck at 65 no matter how high or low i put my settings at. vsync is on in game and off in nvidia control panel
unless you got that trash Vsync or Gsync on
@civic tiger I do that to get rid of the FPS cap
You dont
gsync is on in control panel
120 is max
if you do what i did it will show limit as inf.
vsync on or off doesnt change it being locked at 65
hmm
turned gsync off in NVCP and no change as well
how to I stop tarkov from constantly minimizing?
fullscreen?
ive tried it with both
no just one
weird
right click the escapefromtarkov exe and click properties, go to "compatibility" and check the "disable full screen optimisations" box
ill try that
godspeed!
no luck
very strange
do you have any overlays enabled? like some overclocking things or whatnot
might be your antivirus
discord?
or any other program thats in your tray that is about to expire or whatever, if there is ever a "balloon" notification down in your systray then that might be the culprit
i dont think the discord overlay is clicklable but its worth a try
yeah i cant even start my launcher unless i kill rivatuner and GPUtweak for some reason since maybe two weeks
no idea what this is about
you know what its been a good minute and it has not been minimizing. It was utorrent. thanks for the help ovard!
no worrys mate!
i do use GPU tweak
i disabled the OSD and now its fine
@unreal verge
Also if you have windows 10, press [Windows + Tab], Make a new desktop by pressing the button in the top left, then dragging Tarkov over to it, click in to the game then drag it back to the primary desktop. Sometimes that fixes it for me
it does
you can also try and close the "windows desktop manager" before you run the game, it might bork some of your stuff in your windows desktop until you restart but you'll cut like 2 ms off your frame time
and while we're on the subject, if tarkov crashes and you cant click the error popup then you can just alt+tab until you have selected the unclickable window and press spacebar to close it
you're not running windows 10, you're tricking it into working
Why does demand not change when the price of a good changes with no change in the other influences on buyingโ plans?
Consider the demand for onions
shit wrong pasta
Hello guys I keep getting disconnected in Raids. So everything freezes I cant shoot I cant loot nor can I switch things in my inventory but I can walk etc. My friends see me walking on the spot and I see every other player and skav walking on the spot can anybody help me with this
It might be your internet problem
How?
hi guys ive purchased the game a few days ago but have still yet to receive the link to download the game. any idea how long will it take?
Download it from the website you dont get a link wait a second ill send you the link to download it
https://www.escapefromtarkov.com/profile Log in there there is a big white Install button then
Thats the official escape from tarkov website you can go onto it without the link if you dont trust me then you have to navigate over to profile in the upper right korner and from there you can download it
@late shoal have you found it?
i already told you, the download link is on your profile on the website
@dull anchor @fossil bloom that install button is for the launch am i right?
yes
yes
contact the support
email faster or the website support request faster?
idk, never used the support. will probably take the same time
What did it tell you after you bought the game?
Did you enter the code they sent you
dont you only get a code when buying as gift
I got codes when I bought but hey that was 2017
i also bought 2017, but end of year and didnt get a code

@late shoal did you buy it from third-party key-traders?
@teal rose nope i bought from the website
i'd say contact the support
contacted. waiting for replies
you tried restarting and all? @narrow valley
rstarting game restarting pc
still doesnt work?
no
weird
no
maybe ttry that
Did you mess with configs or temporary files?
Deleting shouldn't be an issue, most of them will be recreated automatically
Anything you did before the issue occurred the first time?
restarted my pc because i kept getting stutters
then i load the game back up and thats all i see
Did you try to log out and back in in the launcher?
ya i bassicaly did that
when i got on it i had to log back in bc i changed m password
should i just reset my account
That will probably not help
i just bought this yesterday so im like lvl 3
when i looked it up people had he same problem a year ago and thats what they did
year ago =/= now
no
try that maybe
how do i unistall
delete everything, the game, launcher and the folder in your windows documents folder and reinstall
think theres a button in the launcher
where
sounds like wifi is bad
shit, tbh it could be etherrnets fault by not connecting you
im finna kill myself
got mine to work already. issue was i installed the launcher before buying the game.
so i uninstalled and reinstall it and i can download the game alr. thanks guys. such a silly mistake
howd u get the launcher without buying it
Right after buying you have the option to install the launcher. But i guess it takes time to confirm the transaction :/
nice
i installed the launcher back when there was a free 1 week trial.
but i didnt buy the game until recently
but anyway thanks guys!
You should probably report it to the devs so they can fix it
can someone change my server fro mEU to NA
the bot isnt changing it
also can someone move "EscapeFromNA" from Chill Labs Runs he has been afk for 2 hours i nthere
Anyone knows how to resolve this issue? While trying to re- download the game I always get this message every few seconds and the downloadspeed does not get higer than a few 100kb/sec.
@keen plank Yeah, kinda. Had to format my drive. ^^'
It's a fresh install now.
Nope. The issue is after I formatted my drive and tried to reinstall the game anew.
Nothing.
Yap.
Even tried a different drive.
And tried to download via a VPN.
It downloads a few mb, then another message pops up.
Clicked trough like 20 of these messages so far.
Currently at 547 / 7699 MB. And yep.
If this goes on it maaaaybe will finish by the next weekend. :x
Nothing relevant sadly.
Yeah. I'm kinda clueless too. Never had any problems with downloading EFT.
Disabling my antivir and so on didn't help neither.
Nope.
Also nope.
I have the same problem here tho
Exactly the same, trying to re-install the game again and the download bar barely advances as the downloading speed decreases until stopping, and then that message pops up for me
No solution so far, tried to run the launcher as admin, give full perms to it and nothing happened
For some reason it also struggles to install the launcher at times too, thought that it could go differently if i reinstalled the launcher as well
@vivid briar Yep, sounds exactly like my issue. Tried to disable firewall / antivir too, didn't help.
This could help but strangely when I try to download the file directly it just stops after a few downloaded mb.
So I might guess it's due to BSG's servers...
Whats his ID?
You guys should try #547868292686151695
The #community-support is a public channel, but we use those tickets to help players with their problems.
@vivid briar ^
@raw kindle
So should I send a message to the email displayed there?
Mate I suggest you completely delete tarkov
Restard pc
Reconnect to internet
No VPN BS
And re-download
There
Ive had this issue before
Already tried, doesn't work for me
Rip
Same here. Tried to restart a few times too. No success.
So in case anyone encounters the same problem i did
Where the drive tarkov was installed in got dumpstered and the launcher wouldn't install cause it detected that it was supposed to be on a drive, even tho it's not hooked up and the appdata stuff of BSG is wiped
Just get someone to send you the launcher folder with the uninstaller and problem solved
Well, then, could someone send it to me? Please
any1 here?
i transferred my launcher and tarkov to my ssd
now its saying launcher must be launched from the other driver
is overall visibility view distance?
I have a guy asking me where i can buy real items for eft. told him i wasnt interested and spammed me with links to sites that are selling in-game items for real money. is this reportable/bannable? i have screenshots
yeah
he said person is in here, slide in modmails dm's
@velvet latch
Plus he could be banned from EfT entirely also
Good honestly.
Selling stuff for real money is against ToS and or EULA so yeah thats a no no

And well buying things too
yeah especially in a game where inv is wiped every so often, kinda stupid anyways.
lol
are there still issues with FOV and sight alignment?
Is there a way to nickname myself?
Hello @tranquil viper,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
Is there any way to like reply our previous match?
What do you mean? Like a instant replay?
not yet
why is my paypal getting rejected? i just wanted to buy etf edge of darkness
usually how long does it take to get a refound, since it took the money when i tried to purchase it and then the purchase got denied?
I don't know how relevant this is to the channel but here goes. I'm on the edge of buying the game but unsure whether the game is CPU heavy or more on the GPU and RAM side. My CPU is absolute garbage whilst I'm confident in the other two.
You should probably send your specs so other people can tell you what to expect
But for reference: I used to play on a PC with an FX-6300, a GTX 1050 Ti and 16GB of RAM and got stable 60fps (1080p, low settings) iirc
did you have the first stock folded when you removed it
You got the wrong barrel attachment thing
Yes^
waht
o whta channel
#weapon-modding I assume
or just in eft chat so people actually see your ?
well its not that but ill go to that chat
Stats seem fine.. Didn't think the durability would matter
Why are there silent nades
@vivid briar There aren't silent grenades, might be a bug or something. You can report bugs through the launcher using "Report bug" button.
My game wont start up when l hit play, the launcher loads for a little
Then it says this Unable to load the file "http://cdn-11.eft-store.com/ClientDistribs/0.11.7.3333_4555ad24-29da-4902-8211-0822fdaa5a22/Unpacked/ConsistencyInfo"
@dusty dove Have you tried clicking the link?
yeah like i clicked the link and the file downloaded
then i tried starting the game again
@dusty dove if that fails try reinstall the game launcher
No probs mate
anyone else been having there gun jam on them?
like you go to shoot it shoots anywhere from 3-5 bullets then just stops
and no i am not using mp5 haha
@vivid briar Do you have a video please?
Yo guys anybody having / ever had issues downloading anything from escapefromtakov.net?
Been trying to download the game on a friend's computer for close to 2h and the interesting part is
Both the download of the launcher and the download of the game (later, when the launcher is installed) download 2-3 files, then just stop receiving packets
I checked firewall, av, exceptions, process monitor for access denied errors on files and so on
can't find anything useful. looks like it just cannot connect to the servers to pull files properly
Hey guys im trying to figure out how to get EFT to run off of my SSD instead of my HDD. All my game files are on my SSD but its still running from my C drive.
@lapis jackal ive had that happen before. Redownload the launcher and try again.
@strong hawk What exactly is the issue? Does it not launch?
@teal rose no is launching and everything is working. Its strange.. Hold on ill throw up a picture.
@strong hawk I quit trying eventually, I uninstalled it about 10 times without success. I ended up 7zipping the whole game folder and sending it to my friend. The amount of support given on the forums on this topic was below sea level
Or did you just copy the files and kept the old ones on the HDD? You can change the path to an existing installation using the launcher
No files on your HDD then?
It says the path is to my SSD or A drive. And no files on my HDD other than the launcher.
Then something else is probably running in the background
Nothing else is running besides EFT.
Idt anyway
Other than like required background processes and avast.
Where is the set path available to see?
A drive
Is my SSD
Its only using my C drive instead of my A drive.... Im very confused lol
Could just be temporary files like icons for traders or items that are being downloaded/updated
Because they are stored in the AppData folders (on C:)
While im in game? Playing?
Yes
It doesnt use my ssd
And when nothing is loading, there is no need to read or write the game files on your SSD
It is
Did you fully delete and reinstall everything just on the ssd
Restart your game and take a look at the speeds of your SSD
@obsidian salmon from what I understand yes and he for sure changed the path to the files on the SSD
Okay.... It is using my ssd
When I was changing drives for it eft was freaking out about something and a clean install on the ssd stopped it from yelling at me
Very sparingly
Welcome to the world of SSDs
-.- so why does everyone say that it runs better off the ssd if it doesnt really even use but 1% of it ever?
..because it doesn't "need" to use more than 1%
Bad explanation, but enough for now lol
So my games basically gonna run off the hdd...
No...
In my experience i only noticed maybe a 20 second difference in total time from start to in raid
@strong hawk Have you tried with #547868292686151695 or game's support?
@signal pike its not a problem with the game. I think its a problem with my technical abilities. Lol
No, from what I can tell, you installed it right and everything is as it should be
@strong hawk Don't lose anything for asking there. I'm sure they will try to help you.
I need to defrag my hdd and delete a bunch of stuff.
Wipe the whole computer and start from scratch again.
Delete system 32
Well, it would help with software installed on the HDD, because it seems like your HDD is quite slow or maybe even dying, but that shouldn't affect your SSD and therefore not EFT
But no donโt
@teal rose im 99% sure my hdd is dying. Its old and has been very abused.
I would recommend you to check your HDD with S.M.A.R.T tools like CrystalDiskInfo
What is that?
S.M.A.R.T is just the name for the interface for reading information about hard drives or SSDs. Especially information about the "health condition" of these drives
And there are tools, like CrystalDiskInfo, that can read this information and show them in a list.
Oh... Okay gotcha. I'll download it and see what it says about my hdd.
So.. One more question.. Not eft related.. But how do you move an OS to an SSD?
Reinstalling the OS
There are tools to just copy everything over, but it is not recommended to do it like that
Ah okay
Yeah currently my HDD was from an older laptop originally it was win 7 I upgraded to 10 and then built my computer and used it. Technically its a legit copy of windows but windows doesnt like what ive done lol
Windows doesn't like a lot of things..
So i need to buy a new SSD and a new OS. Crystaldisk told me my HDD is a caution.
So its getting ready to go
@strong hawk wait what happened?
@keen plank its alot to explain.. Lol
@strong hawk TLDR perhaps? From what I've managed to read you say your game isn't using your SSD while you're playing?
His HDD is just dying
Hey, apologies for late response related to whether my machine could run the game. Here's some of my specs on top of my GTX 1060 Dual OC 6GB. @teal rose
@raven verge Yea you can run EFT no problems
Just make sure that if you have a SSD. Have the game installed on the SSD
Dope, thanks a lot.
Np m8
When installing EFT, keep getting the error Unable to load the file "http://cdn-11.eft-store.com/ClientDistribs/0.11.7.3333_4555ad24-29da-4902-8211-0822fdaa5a22/Client.0.11.7.3333.zip"
It keep retrying, however it comes up with the same error every time.
@wooden portal Click the link and download the file?
Where do I download it to?
On the link you just quoted. A download should start when you open it
@wooden portal If that doesn't work try reinstalling the launcher.
And if that fails too try using the #547868292686151695 system.
is there anyway to fix the drag glich beecause i am about to lose a gun becase of it
@frozen socket
If you back out of the insurance and go back it, it'll still be there.
@frozen socket With insurances you don't lose guns if you exit out.
Only lose it when time is up
Ok, I give up. I cannot download Tarkov by any means... sad scav noises
What keeps happening?
Pretty much the same as stated here: https://forum.escapefromtarkov.com/topic/100425-unable-to-load-the-file/
Tried everything stated there - still no success. A lot of people here tried to help too, but still did not work. :l
I'm going to assume you've already tried going directly to: http://cdn-11.eft-store.com/ClientDistribs/0.11.7.3333_4555ad24-29da-4902-8211-0822fdaa5a22/Client.0.11.7.3333.zip
Yap. The download just stops working after a few moments.
Strangely I see a lot of people with this error lately.
Do you have another computer that you could try downloading it from?
Nope, sadly not.
Tried using VPN, run as admin, disabling IPV6 , even changed my ISP, reinstalled on different drives, tired to disable antivir / firewall in case they were blocking something, tried to download the file directly ... running out of ideas here.
I heard changing the server region helped a few people @raw kindle @wooden portal
@teal rose Tried like 15 different servers. Nothing changed.
Currently im trying to download the game with the speed of a snail and pop ups every 20 sec or so.
I'm at 2006 / 7699 mb so far and now the numbers keep jumping back and forth. From 2006 mb to 1976 mb then back to 2006 mb...no clue whats going on here.
Now I'm back at 1983mb...
im doing mechiaic quest 12 and it wont work can someone help me
@raw kindlevpn helps a little mine was slow till it got 1/2 with a few erras then it sshot up in speed tbh it's a crap downloader but bata what can you do
why is there no way to turn the brightness up i cant see shit even in the day most of the time it so dark
turn it up on your screen
if you can't see stuff at day, sounds like a screen problem anyways
@fossil bloom it fine in ever other only this one lol
Is Sew it good part 4 mission bugged? I already found the wartech rigs in raid by the game doesn't register that I found them nor I can give them to Ragman
do they have the found in raid mark
@vivid briar
Unless they have the little check mark, they don't count. So they can't have been off other players.
if a player picks it up and drops it it doesn't count either i believe
even if that player picked it up from raid
No, if it was off a scav, picked up, then dropped in the SAME RAID, it counts.
stuff loses the mark when taken into raid
sooooonโข
@raw kindle You just had to keep retrying?
Aye.
Took me like...11 or 12 hours so far.
If the files are invalid or something at the end I probably going to throw my PC out of the window.
But maaaaybe my stubborness will be rewarded. 
Do they have the check mark?
@raw kindle wanting to throw PC out of the windows cuz of Tarkov
that'll happen a lot more times when you got it installed 
@fossil bloom True dat.
@vivid briar
You also lose the 'found in raid' check if you use the gear too, so they have to be off a scav and unused.
Aaaaaand im officially mad as fuck now.
Restarting the PC didnt help with the issue.
Ok, fuck this. It now started the download anew.
uhm i'm suddenly getting (502) Bad Gateway.
ugh
stuff is coming back up
has there been a patch recently or something?
@broken turret @civic tiger @civic tiger
From News.
@news
Escapers!
Currently there are problems with the network of our hoster. As a result, the site and the game may be unavailable for some time. We are working to fix the problem.
We apologize for any inconvenience. Thank you for your patience and understanding.
yeah i just saw, thanks โค
!report
Hello @formal dagger,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
@upper pebble
Though it could also be massive DeSynch since the servers are taking a bigger dump than usual.
Hello @upper pebble,
We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :
https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/
Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!
Again, Desynch can do that.
Hey bois
I've just brought Tarkov
And I've crashed 3 times in a row
trying to load into a Scav game
2 of them were reconnects
I assume you are on windows? Just to make sure, because that is exactly what all linux users are experiencing right now
Windows it is
I have some crash reports
Wait a minute
Out of memory exception
How the fuck can that be
Make sure to enable "Auto RAM Cleaner" in your settings
I'll try that thanks
Quick question, I want to buy Tarkov for my brother in law, but he is in the process of ordering new parts to build a new PC. If he plays on his current set up then builds his new one a switches over, will be be flagged for "sharing account info" or is there a way support can tell it's still him?
And*
it shouldnt be much of an issue gilded, as long as he uses the same ip i think it will be fine
He won't have issues
@vestal heron
It's only a problem when multiple IPs and Hardware IDs log in at different times repeatedly.
Perfect, I know it's a dumb question but always better to be sure. Thanks so much all!
no problem man
Waiitt a second..is it a problem i play tarkov at two houses?
No
its if the ip changes quickly, like how kaminsky explained
Like one hardware IP and internet IP are on, then 30 seconds later it's a totally different pair
Oh that makes more sense then..lol
No, @broken turret that COULD be an issue. Are you playing on a Laptop?
Mmmm.
It will most likely only matter if it changes very often over a long distance..
Faster than how fast any human could travel over an extended period of time
I mean if its a problem then its one that needs to be fixed tbh lol
I'm only worried because without explanation it seems like someone is sharing their account which is agaisnt TOS.
Is there any real documents on this released by the game company? , This is quite new for me
There are some on their website

