#community-support

1 messages · Page 439 of 1

tranquil viper
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Enjoy the shit people and the shitter net

stone lotus
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Have you tried leading the squad ? Do you get the same result?

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I play with some ppl from Australia and I am in the USA. We usually have no issues. Some high ping, but not like what you are describing.

dusky yoke
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It only happens most days, some days it's perfect
I'll try leading, see if it helps

spiral plover
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What is the easiest way to purchase EFT, I was having trouble using a prepaid debit as well as my personal debit

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I'll give that a go

spiral plover
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What do you mean

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Oh okay

sullen prairie
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why'd he get banned

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lol

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rio

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rp

austere jolt
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lfg im a new player lvl 5

vivid briar
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Hello guys

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I have a problem with installing EFT

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I've had this exact same issue like a year or two ago when I bought the game

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I know this is only for the launcher but then when I actually download the game and try to launch I get another issue due to certain files being corrupt

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I don't know if there is any other way to download the installer for the launcher

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I guess downloading from another web browser solved the issue?

vivid briar
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But now I encountered the typical "downloaded file checksum does not match"

slow orbit
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Im having a problem where whenever I try to update the game it says 'Checking integrity of game files' and then just stops as if nothing is happening, I have restarted PC , reinstalled launcher and checked online please can someone help me get back online

brisk edge
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Hello, first of all I wanted to say hello and congratulate you for the great job you are doing.
I comment, Escape From Tarkov is my favorite game and I'm doing a Spanish community to encourage people to know the game and always have someone to play with, I've done it with other games like Day-Z or Scum and it's always been very good .
My question comes here, would there be an option for you to give me some test Keys of the game so that people who are still undecided realize that it is the best game in the world? I do all this without profit, my only intention is to have a large Spanish community that helps to grow Escape From Tarkov.
a great greeting and I hope your answer, continue with this great work !!!!!

tiny moss
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@mellow tundra

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Im having a problem where whenever I try to update the game it says 'Checking integrity of game files' and then just stops as if nothing is happening, I have restarted PC , reinstalled launcher and checked online please can someone help me get back online

brazen crystal
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Uninstall that launcher

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and redownload a new one from the website.

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Try that.

tiny moss
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Lol im using windows 10 what more do u want

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thanks Vaeriah ill try that

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No luck

brazen crystal
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Have you tried reinstalling the game?

tiny moss
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I just unistalled the client and game

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im trying it

formal dagger
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@tiny moss
Shoot means make sure your version of windows is fully updated.

pastel girder
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I don't think that's the cause

tiny moss
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Unistalling launcher and game seemed to fix it.

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The update must have corrupted my root file

vivid briar
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Does anyone know how to fix the "downloaded file checksum does not match"?

vivid briar
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Ask support for help, they tell me to download a distribution of the game, download it, 60% of the files in there are corrupted

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Nice

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The game has been in beta for more than 4 years, I had this issue a year and a half ago when I bought the game, and the devs still haven't been able to fix this issue? This is actually pathetic...

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Sorry not beta

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But in general the game has been playable for around 4 years

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And they can't fix a common issue?

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I literally see tons of people on the forums having this issue

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The game is known for being extremely unstable

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I've been playing for quite awhile

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yeah but to have an issue persist for over a year and a half is just ridiculous

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I wasn't able to play for a year and a half

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After I bought the game

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I got new RAM, CPU and motherboard and the issue still happens

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Because it was so un-optimised

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This is just plain sad

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Yeah but I literally can't even download the game

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Can't download it?

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Or can't play?

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Download it

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downloaded file checksum does not match

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Have you tried the standard shit

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Of making sure you have divers and garbage like that

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wdym divers?

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Ohh right

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Making sure everything is up to date

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Yeah that's not the problem

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I mean I can't even download new drivers because of some other error

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I know a guy with a cracked version of Windows that can't play, or do anything

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I have official Windows

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Do you have a legit copy of windows?

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Hmmm

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Have you checked your firewalls?

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Yes

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If you can't download drivers and other things

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There is a bunch of other people having this issue

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There is one guy who said what to do

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But the file that he's talking about literally does not show up in the Temp folder for me

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Hmmmm

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Clean install dosent work

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You could just purge all your temps

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In a last ditch attempt

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wdym by purge all temps?

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Just delete all temps

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It's a dumb idea though

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Has nothing to do with your problem

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I would wipe any trace of gamestate from your pc

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And download everything

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Launcher, and the game

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This is literally the second time of me downloading launcher and game after wiping everything

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No clue

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If a complete uninstall dosent work, then it might have some thing to do with your pc

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The only thing I could think of is my drives

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You might aswell check

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Never hurts

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Since I literally swapped out half the hardware in my PC like 3 months ago

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Check what? My drives?

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Yeah

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Make sure it's up to date

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All of them

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And after that, I have no fucking clue what to tell you

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How would I check if my drives are up to date though lmao

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Graphics drivers

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btw Im talking about my SSDs and HDDs not drivers

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Shit like that

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No, those are storage devices

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I mean drivers

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Software on computer

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Yeah thats why I said drives lmao

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I thought there might be an issue with drives

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Like gpu drivers

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I mean I guess I could check drivers

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Yeah

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but I VERY highly doubt that those are the problem

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I feel the same

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But you never know

vivid briar
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Updated Windows and GPU drivers

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Same problem

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I guess I just won't be able to play until the devs get their shit together

snow gull
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Is reshade ok to use?

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yikes

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idk

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oof damn

worthy fulcrum
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I sold like 200 items in the flea market, when I clicked COLLECT ALL no money would show up, but I could collect them one by one, I sold an additional item and then in collect all only the money for that one item showed up, then I restarted the game, and the messages with the money for the other 200ish are gone, can't collect them

uncut blaze
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has annyone had issues with keyboard lag? severely delayed input.

fringe moon
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My friend can't get into this, he did all the reactions phone number etc.

uncut blaze
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i just had it twwice in one day where i begin a raid and all keyboard controls are lagged to hell but the mouse works fine.
Only way to fix it is by restarting my computer so i have to hide in a bloody bush if i can actually get to it.

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its really annoying and i cant figure out if its my computer or what

vivid briar
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the game sometimes crashes on high textures

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on medium it's much more stable

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checked the ram with memtest86 and checked the cpu with prime95 and aida64

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have 20GB of swap space and 16GB of ram

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GPU: 1070

left oxide
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Hey I would like to know how can I enable nvidia highlight : I have a nvidia card with geforce experience, but when I check "Enable nvidia highlight" in the game, nothing happend, even when I kill someone. Do you guys have an idea about how can I enable this?

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(Ping me if you have any idea)

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Okay I found out how to do it

autumn fog
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Did you turn highlights in nvidia settings?

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Alt + z by defalut

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Oh nvm

obtuse solstice
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Need help. Since this last update/patch this morning, no matter what window mode I run (full, borderless, windowed) when I scroll right my cursor always goes to my other monitor and as soon as i click i click out of the game. I cant play at all right now because of this but it didnt start happening until after the maintenance.

spare portal
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Does anyone know how to fix 7 min plus loading times?

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Is that the only reason u think?

stark dew
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nope, theres absolutely no difference. tried a support ticket and the answer i got was "change your paging file to 32GB." so nobody knows how to fix this. @spare portal

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and the usual "run as admin", "change server" the usual stuff

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by the way dont change your paging file to 32GB its not a good idea.

spare portal
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K thanks

vivid briar
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I'm sorry, the devs and support team for EFT are both actually autistic

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Dev team can't be asked to fix an a issue that the game had since it was playable

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Support team sending me corrupted files

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Epic

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Pay £40 for a game that you can't play or refund, nice one

formal dagger
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Or get a friend to throw up a working EFT install into a torrent and download it like that.

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Also, their incompetent, not autistic. At least autists are good at _something. _

vivid briar
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I don't have friends who play EFT

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And it's not a me problem

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Because they've sent me two

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One regular .zip

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One torrent file because I told them the files in the first one were corrupt

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Torrent one didn't download because the download speed would just keep going down until it hit completely zero in my Torrent client

vivid briar
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Anyone else here have a memory leak with Tarkov specifically?

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I have to restart constantly to insure my pagefile doesn't reach 90+%

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Otherwise it fucks all my shit up and it's annoying as hell

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I've asked allot here about this :/

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It's only this game as well.

uncut blaze
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bitcoin?

vernal arch
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is the client waking up anyone elses pc in the middle of the night?

wild fiber
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Has anyone gotten the 629- error on attempt to enter labs?

stoic pendant
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oi

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Who can help me... Error 629 ate my key card and I want it back

mellow dragon
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Hey, EUR region. servers running stable? i got 35-40Mbps download and 8-10Mbps upload, and getting constantly disconnected from the game. (live in UK)

sleek thicket
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hey

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Im having trubles entrening the game

formal dagger
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@sleek thicket
Try a VPN, sometimes the website is a bit picky about the origin IP

sleek thicket
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thanks

glossy pivot
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Anyone having trouble getting their activation emails?

formal dagger
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@glossy pivot
How long have you been waiting?

glossy pivot
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about 3 hours

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Already done and applied the fix they have on their website for hotmail.

stiff jungle
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my windows update mid raid and now i need device id to login but wont get a email

glossy pivot
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@stiff jungle Same thing here. I sent support a message.

formal dagger
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Sometimes the Emails take forever to get

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Took my first one the better part of a day to get to me

stiff jungle
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i get a email saying new device login which i did from my laptop but not device id it don't make sense

spare portal
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Does anyone no what is causing my game to get stuck on loading map 100% for about 4 minutes. And is there any fix?

formal dagger
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@spare portal
Do you have a SSD?

glossy pivot
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Also it may be worthwhile to just reinstall. Helps fix a lot of errors.

spare portal
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i just reinstalled the game on a ssd yesterday and still have the same problem

formal dagger
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Something is getting bottlenecked somewhere.

clever sleet
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Somehow i cannot login to the website

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it doesnt send me a code

clever sleet
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@glossy pivot did they answer u already? i also dont get an email tho "hotmail" i tried adding their email to the folder. but didnt worked

glossy pivot
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No reply as of yet.

obtuse solstice
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my gun started the reload animation in inventory but wont reload. now i cant shoot, switch weapons, reload, use 2 slots in my inventory. is this a known bug?

formal dagger
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Yup. There's a few different causes for it, sometimes if you mash inputs it'll work again.
@obtuse solstice

distant whale
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Not getting email for password reset either. Just want to upgrade my version

formal dagger
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@distant whale
What's your email?

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Like, provider.

distant whale
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@formal dagger I have hotmail. Already added no-reply to my trusted folder as well.

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@obsidian salmon kind of hard to log in when I can’t reset my password

clever sleet
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this is god damn annyoing

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what did bsg changed?

distant whale
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@clever sleet yeah it’s very annoying. Especially seeing how I’ve received emails from them multiple times.

stiff jungle
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can i get some help please?

formal dagger
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Email still.

stiff jungle
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yes

formal dagger
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It's all Hotmail users that're having issues.

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Try contacting Hotmails support

stiff jungle
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its been 10 hrs now

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i just want my email changed i dont want to contact microsoft

formal dagger
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It's provably an issue with Hotmail since it's all Hotmail users that're having this problem.

distant whale
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I didn’t have this issue creating an account or buying the game, activating, etc. it’s only password reset that doesn’t work. I receive all other emails from bsg.

formal dagger
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I'm on Yahoo, and I just got a reset request within seconds of making the request. Either contact Hotmail to figure out what's going on, or just continue making the requests to see if it gets through.

distant whale
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no-reply@escapefortarkov.com is not blocked on my email. its on my trusted senders. ive contacted microsoft. theyve said to contact you. its fine if you cant help eventually bsg support will respond to my ticket from the website.

karmic kettle
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Hey guys, chiming in here to say i am also waiting on a Device ID email... paid for the pre-order 4 hours ago now, still havent gotten any emails. Like the people above, am using hotmail, also applied fixes to safe senders list, etc etc.

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i was able to log into the website earlier, now i am prompted for the Device ID page there too

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So, cant access my account anywhere after i pre-ordered. No issues before lol

distant whale
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I’ve been trying to figure this out for the majority of the day. Have literally gotten nowhere with it.

  1. I spoke on the phone with Microsoft. They told me I need to speak with the outlook support team.
  2. I spoke with the outlook support team. They told me I need to speak with the hotmail support team.
  3. I spoke with the hotmail support team. They told me I need to speak to the Microsoft support team.
  4. Support@battlestate whatever the email is.........has not responded to a single thing as of yet.
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And it’s been over twelve hours since I sent the email to support for help. I’ve read on reddit about this issue and people not getting a response for weeks and then being bombarded with hundreds of password reset emails.

karmic kettle
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Found the same stuff

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just glad im not alone lol

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Been in IT for 10 years, could have told ya what Outlook and Microsoft support would say... 😃

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and i agree with them though, highly unlikely that they're the cause.

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Been gaming for probably 20 years with my outlook account used as a main email, never ever been an issue before.

distant whale
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Same here for the gaming email. Never had an issue.

spiral monolith
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Hi there, is there a way to report players in this game?

unkempt crane
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@spiral monolith What is the nature of the report?

spiral monolith
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@unkempt crane Cheating, I was just wondering if we could report people on forums or somewhere else with proof of course.

unkempt crane
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Yes, on the forums, with video evidence. Let me get you the forum link.

spiral monolith
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Thanks

distant whale
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For anyone with the hotmail issues....this is the response I just got from outlook:
If you've tried the solutions above and still aren't receiving messages from a sender, contact the sender. Let them know that:

Their email isn't being delivered to Outlook.com.

THEY should contact Microsoft support through postmaster.live.com.

karmic kettle
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I'll be sure to mention that, when the respond to my support email

clever sleet
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@distant whale do BSG even care for the support mails?

distant whale
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not from what ive been reading

clever sleet
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nice, so till there isnt a fix i cannot play

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GG BSG

green fog
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Someone wanna help me understand pci e cables?

robust laurel
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Hey I'm getting stutters and in some places frame drops, is that normal for the game? Just wanted to confirm if thats the game or my GPU.

gleaming bluff
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Is there any solution for the hotmail email issue yet?

little cosmos
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id like to know this too

brisk bane
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If you use one of the domains hotmail, outlook, live or msn, we recommend you to contact with Microsoft support service, notice, please, that your problem is connected with our request SRX1474153869ID, which one Microsoft don't solve.

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We can also reccomend to change email to gmail, for example.

little cosmos
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i cannot change my email due to needing an auth code and i cannot get the auth code as my account is linked to a hotmail account

clever sleet
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Same, this is kinda funny. Alot ppl cant change their mail because they need an code. Im try send Microsoft an email.

torpid tiger
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how long does it take for someone to answer a support ticket on the forums

clever sleet
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Im try using that Live Chat xd

clever sleet
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They said i get an answer within 6 hours

karmic kettle
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I'd rather just have a refund at this point

clever sleet
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I own this game since years, but it sounds like BSG cant do anything at this point seems like a Microsoft problem

clever sleet
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@brisk bane how fast is BSG able to change our emails? Latlely i heard alot ppl dont even get an answer from them

formal dagger
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@robust laurel
What's your specs and what settings are you playing on?

minor hawk
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guys My fella Started BSG lancher, But He say "nothing happend" How can i help him X(

glossy pivot
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@brisk bane or any BSG representative. I saw what @grim hatch posted in chat. I have been in contact with Microsoft support and they say that Microsoft support ticket SRX1474153869ID has been closed. They recommend that your Technical team consult https://sendersupport.olc.protection.outlook.com/pm/troubleshooting.aspx and fill out the domain white-listing form located at: https://support.microsoft.com/en-us/supportrequestform/8ad563e3-288e-2a61-8122-3ba03d6b8d75. This support must be filled out by Battlestate Games because they are the originating domain. For the rest of us discord users on hotmail - it is out of our hands unless you change your email through BSG support.

frank elk
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Hello I have a problem, today I downloaded eft for the first time but i couldnt launch the game its says: "data folder not found" what should I do? Please help me

clever sleet
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@glossy pivot if I every would get an answer from BSG I would like to change but, I guess I never will get one. I cannot play since days hurts

brisk bane
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@clever sleet You should write to us via gmail account. We will reply as fast as it will be possible.

formal dagger
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Try uninstalling and reinstalling the game again, just make sure both the game and the launcher are in different folders.
@frank elk

gray niche
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I just bought the game and did not notice that hotmail does not work . now i wanted to start the game and it needs an ID but i cant enter it as well hotmail does not work ^^ how long does it usualy take support to file the ticket ? or is it best to just drawback the money and rebuy on a new account ?

frank elk
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They was in a different drives @formal dagger

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Maybe that was the problem?

glossy pivot
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@gray niche Hard to say when they will reply. It is nearing the end of the business day in the UK where BSG is located. You could submit an email to support@battlestategames.com but the drawback and rebuy method would probably be faster.

gray niche
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good

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then i just take back the paypal money and recreate thanks

formal dagger
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That shouldn't be a problem, but try putting them on the same drive.
@frank elk

frank elk
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Ok thanks man

robust laurel
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@frank elk Your name is gold

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@formal dagger I'll give you the specs in a sec

frank elk
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You know hebrew?

robust laurel
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ye

frank elk
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Oh shit

gray niche
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@glossy pivot i just checked it says i am not allowrd to refund it tho how cool are the devs with it when i force refund it ? idk

formal dagger
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@gray niche @glossy pivot
If you back charge, Xsolla will likely blacklist you.

glossy pivot
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I wouldn't do it then. Best you can do is wait. I wouldn't risk getting a ban.

gray niche
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cant they state very big and clear that hotmail and outlook should not be used 😦

robust laurel
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Intel Core I 5 8600 3.1 ghz
Nvidia Geforce GTX 1060 3GB
16 Gb RAM
Windows 10 pro
Gigabyte b360 ds3h

formal dagger
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It used to not be a problem, something changed with BSGs email provider and now hotmail is freaking out.

robust laurel
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Now I know I kinda screwed myself with the 3GB Vram so that might be the problem so I just wanna be sure.

glossy pivot
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@robust laurel this is very much normal at the moment. The /r/escapefromtarkov subreddit is always complaining. Just realize its a beta version of the game.

formal dagger
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@robust laurel
What settings are you running the game on?

robust laurel
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Relatively high.

glossy pivot
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Oof with a i5-8600? Try going medium /low

formal dagger
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@robust laurel
Drop view distance and shadows to lowest, everything else to medium.

robust laurel
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Right thanks.

nocturne belfry
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anyone get stuck in the first loading screen?

glossy pivot
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Used to. @nocturne belfry make sure your video drivers are updated and verify your game files from the launcher.

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People who still have the hotmail issue, to expedite the process make sure your email to support@battlestategames.com contains the following:

  • Full screen screenshot of pre-order from your payment system or online bank. (With personal info censored)

  • E-mail address that was initially used for registering the account, and account creation date.

  • History of account username changes.

  • If the account has access to the game, please provide the playable character name as well.

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^^^ That is if youre getting them to change your email address

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@gray niche @clever sleet @karmic kettle

nocturne belfry
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yeah I just updated my drivers last week

glossy pivot
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Go again. I had mine update yesterday.

brazen thicket
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why are all the servers shit

formal dagger
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@brazen thicket
EU servers have the most traffic, especially this time of day, so their gonna be hot garbage.

clever sleet
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@glossy pivot like i know all the nicks i had

glossy pivot
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Hey that's just what they ask for

clever sleet
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aight, its weekend. im waiting since 4 days or so for an answer

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didnt get one. so i cant play tho another 2 days

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loving it

nocturne belfry
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nope

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eternal loading

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fat rip for me

clever sleet
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SOMEHOW i got an email. and im able to login

glossy pivot
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It appears to be fixed.

tawny nymph
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anyone have a bug where you cant shoot your weapon?

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yeah i died before i was able to do anything like that

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since i was in labs

vernal arch
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has anyone had problems with the computer waking up in the middle of the night and the internet being slow after getting the launcher?

karmic kettle
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I also got my email just now, just a few minutes after requesting it. Thanks, who ever worked on it! 😃

tired tartan
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because it would crash the fucking discord

frank elk
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Pls help me

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I want so badly play this game but its still happends

frank elk
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I installed the game in the same drive but in different folders its still happening, i tried in the same folder its still happening, i tried in different drives is still doesnt work

silver flume
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Windows 7 in 2019 LUL

frank elk
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Atleast its not xp

silver flume
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try reinstall game

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and delete temp %temp% prefetch type on run

frank elk
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I reinstalled like 6 times

civic tiger
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@frank elk have you tried just starting the game via the EXE?

frank elk
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Yes even through admin

civic tiger
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where did you install it? would you mind showing me the entire path to the tarkov exe?

frank elk
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Sure wait a sec

civic tiger
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my "data" folder name is totally different from yours for some reason

frank elk
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Here is the game

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And this is the launcher

civic tiger
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ok, try renaming the "Escape from tarkov data" folder to the same name as you get in the error message

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"ESCAPE~1_Data"

frank elk
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I did it then the launcher said that i need to repair the game

civic tiger
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hmmm

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have you tried setting another game directory from the launcher?

frank elk
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Yes

civic tiger
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have you removed all the temp files from %appdata% and the registry when you reinstalled?

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there might be some sort of error in a config file that gets reused when you reinstall

frank elk
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No

civic tiger
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ok, lets try that then

frank elk
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Ok thank you so much for the help ill try

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@silver flume you too thanks

civic tiger
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no worrys mate!

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can you find the directories on your own or do you need help?

frank elk
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No i have found thanks

civic tiger
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frank elk
civic tiger
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highlight me if you run into any trouble

frank elk
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K

dry jasper
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Ummm this is a weird question. I may have just been killed by a cheater.

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Where do I report him?

wise hullBOT
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Hello @fossil bloom,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

dry jasper
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Hmmm didn't record it. I guess I'm out of options.

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Thanks though.

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I just heard my character reacting to pain then dying. No gunshot or wheezing bullet.

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Might have been just a silenced weapon with a subsonic round, but I'm not sure.

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So there's no use to using subsonic rounds with silenced weapons?

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Oh gotcha. I'll try to avoid them from now on.

prime abyss
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anyone getting a lot of matching back end errors?

formal dagger
#

That usually happens when servers take hard dumps.

rapid yoke
#

Hello, im having trouble installing the game from the launcher and keep getting this error.

vivid briar
#

Asked here many times before, and asked support team, no help.

#

I have a physical and pagefile memory leak with this game.

#

No other game this has ever occured for me.

#

If i open the game, and sit in the menu, press nothing, and alt-tab for hours, nothing will happen

#

But as soon as i load something on my ram, ex: Items, maps, shit like that

#

The leak occurs, and slowly my pagefile clims to 90+ % and fucks everything up

#

Same with the physical ram, less extreme leak, and doesn't harm me, because memory cleaer fixes that, but i have no fix for the pagefile leak.

#

I've tried so much, reinstalling the game, tweaking graphics, borderless/fullscreen mode, upping my pagefile size

#

Nothing works!

#

My specs are: GTX 1080, Ryzen 5 1600, DDR4 16gb of ram, 60 gb of pagefile ram allocated, and my PC is in good condition

#

All my other games and even VR works perfectly fucking fine.

#

This is getting on my nerves because if i don't restart in time, my game will crash , or ill not crash, but all my other programs will cease to function and EFT will load EXTREMELY slow, and be super laggy, which has caused me to be teamkilled multiple times, it just happens now in labs because of this bullshit.

#

Please, i beg for help at this point

#

I'm gonna see if i post this on the forum as well and try to seek assistance

vivid briar
#

Example of the problem happening

#

Slowly

next ferry
#

REMOVE LAB CARD, that useless and dosent give me any motivation to play

formal dagger
#
  1. This isn't that kind of channel.
  2. Lab keycard is fine, just play things that AREN'T labs.
knotty mirage
#

can someone please help me? i want to register and buy the game but this thing shows. please someone help me

quartz wind
#

Can anyone help me out? I just did a fresh install of EFT on my laptop, and now none of my buttons have text, like the login button is there, but no text, and when I go to log in, it loops everytime I press the button, and won't log in to install the game.

signal pike
quartz wind
#

I have. I'm awaiting a response now.

civic tiger
#

@knotty mirage i have the same problem

#

@quartz wind have you cleared out your EFT stuff in %appdata%?

quartz wind
#

I can't even get so far as to actually install EFT. I get caught in a loop of that window on the launcher, so the game hasn't even been installed yet.

civic tiger
#

open %appdata% in "run"

#

and remove the "battlestate games" folder or just rename it for now as a backup and see if any of that works

knotty mirage
#

@civic tiger im using browser

#

im going to buy the game first

#

but i cant register

civic tiger
#

i get the same message when i try and login to forum

#

but not on the main site

knotty mirage
#

since i dont even know how to install the launcher first that's why i want to buy the game first in order to install the launcher

#

if i click the register/login that's what pops up

civic tiger
#

hmm

#

i could get you the launcher if you'd like 😛

knotty mirage
#

as of now, im still waiting for tech-support reply

#

@civic tiger i can register on the launcher by itself?

civic tiger
#

and regarding the 403 thing, Ive been told several times that its because my IP is banned

#

no i dont think so

knotty mirage
#

yea

#

temporary ban but every hour i check it still the same

signal pike
#

Just a little info to you guys. If you have already posted your request through tickets, modmail or support you just have to wait for them to read the message. Take in mind it's Sunday, but I'm sure you'll contact back as soon as possible.

knotty mirage
#

yea i just have to be a little more patient since the ppl working on it needs a rest also as well 😃

knotty mirage
#

@civic tiger where to download the launcher? cant see it on their website

civic tiger
#

@knotty mirage

knotty mirage
#

oh ok i thought i can download it without logging in, since im still waiting for the dev's reply

civic tiger
#

ah

#

hang on

formal dagger
#

@knotty mirage
Sometimes the tarkov website gets a little pissy about some origin IPs, try using a VPN to get to the website.

knotty mirage
#

@formal dagger what vpn should i choose? i dont have one installed on my pc

formal dagger
grand minnow
#

Some items in my inventory are not clickable right now i cant drag them or open up some cases or drag them any suggestions? i restarted my game checked for update

dawn finch
#

I have a problem where whenever The game has to load The map it freezes up and after a while works again

#

Any map its The same

formal dagger
#

@dawn finch
What do you have the game installed on and what're your specs?

dawn finch
#

Ssd

#

Gtx 970

#

AMD fx 8370 i believe

formal dagger
#

Oof. FX series.

#

You're likely bottlenecked, the FX8370 is a pretty old chipset by now

#

That's actually the same exact cpu I upgraded from to my Ryzen 5 1500x.

#

@dawn finch
I would seriously consider upgrading to a gen 3 ryzen, that FX was outdated two years ago.

#

You'll see a definite performance bump, and you'll be set for the next few years.

cedar hearth
#

I'm playing on an FX-8350 (liquid cooled), paired with a gtx 760 4GB, I get 30-40 fps on high and 45-60 on medium settings at 1080p. Just an anecdote to show the game can run on an older system. The game has crashed for me a few times (exclusively while deploying into the game itself from the menu), I don't have any video or graphical issues.

formal dagger
#

Oh I'm not saying it can't, I'm saying it'll run much better.

dawn finch
#

Ah oke

#

But The strange thing is

#

I never had this problem before

#

It always loaded fine

formal dagger
#

@dawn finch
Did it start with a patch, or was it random?

dawn finch
#

Random i would say

#

I also reinstalled The game again to make sure

#

It only freezes up when map loading gets to 100 procent

formal dagger
#

Yea, I'd say aging hardware or you installed something/ something updated and it's messing with the game.

dawn finch
#

Hmm

#

Il do a checkup

#

Thanks!

ruby latch
#

has the new update broken anyone elses launcher ?

#

it wont open for me

#

nvm i got it

vivid briar
#

im getting the error " file checkums does not match" upon finishing the download every time, anyone knows a fix? i reinstalled it 3 times and downloaded like 10 times

signal pike
vivid briar
#

ty

viral granite
#

Anyone getting stuck on synching with other players?

timid leaf
#

hey guys, im curious if anyone else is having this problem, as of last night any time i alt tab it takes 3-5 seconds to tab in and out, before it was instantaneous, is there something i may have done to cause it?

tranquil nymph
#

my discrod overlay isnt working only on tarkov

obsidian salmon
#

Gotta toggle it on

#

Where you connected the game to discord there’s a little picture of a monitor with a \ through it

#

Just click it and it will work

vivid briar
obsidian salmon
#

Ye that

gloomy pendant
#

hello guys how do i gift a game to someone?

shell turret
#

Afaik, you can´t

obsidian salmon
#

You can

#

you buy it as a gift copy get the code and send them the code

formal dagger
#

@shell turret
There's literally a 'purchase as gift' option on the pre-order page.

shell turret
#

Welp, was there only one time 😛

formal dagger
#

Bottom right.

#

ree sherpas should know better ree

shell turret
#

Sherpas are there for ingame stuff

vivid briar
#

FUCKING HATE THIS game look at memory cleaner

#

I've tried so much shit to fix this issue

#

This bum dum fuckin ass wipe memory leak is fuckin with my shit i just wanna play EFT

#

it was at 100% but i was in the middle of closing my game

#

So it went down a bit

#

I've done everything Damiano the tech support lad has told me to do, none of it has helped

#

Done some shit regular lads have told me to do NOTHING is fixin it

#

Restarting my game, fuckin with the pagefile amount, blah blah, NOTHING works

#

Please dear GOD if anyone knows a fix i wilL LOVE YOU!

vast zodiac
#

heyo. my buddy purchased tarkov yesterday. hasnt received an email and his card is charged. fix?

strong hawk
#

Aye yooooo eft staff! Ive got an issue.. My eft wont install. I had to delete all data because my game crashed and i needed to reinstall. Now it wont reinstall from the launcher. Help? My sn (login name) is jwye1989. I put in a support ticket earlier and havent heard back... Been almost 10 hours. Id appreciate the help! Thank you, i greatly appreciate it!

tranquil viper
#

was an external drive involved at any point?

formal dagger
#

@vast zodiac
Depending on the region and the purchase method, it takes a little time for receipt email to go through. Does it say he bought it on his profile?

#

@strong hawk
Just so you know, there's no EFT staff here to handle support, it's all volunteer. What sort if error do you get?

strong hawk
#

My eft game was installed on an ssd. But not my hdd. I booted the launcher yesterday and got a could not parse error and it said my game needed to be reinstalled. I tried reinstalling it to the same folder and it wouldnt let me. Kept giving me a file checksum error. @formal dagger

signal pike
strong hawk
#

@signal pike i did. Havent recieved anything from them. Been 22 hours now.

signal pike
#

Let me check

#

Thanks for reporting

#

@strong hawk there's no entry in our #547868292686151695 Channel. Did you properly used it? Or was It modmail? This is different from game's support system

glossy veldt
#

i am installing again tarkov because i changed my pc, when i start the dowload of the game at some point it will appear on the screen "user action required unable to dowload the file" if i check yes it will start again to dowload but after some time it will appear the same message again, how can i solve this ???

winged tinsel
#

this happens very often to me. I click start button, then the game wont continue to load. Any suggestions? Thanks in advance

strong hawk
#

@signal pike i was using the games support, dude said earlier all yall were volunteers to help.

signal pike
#

@strong hawk Game's support is pro

signal pike
#

@vivid briar Game Support Team are profesionals. If you need more assistance about that use modmail. Please, leave this channel clear for support purposes.

vivid briar
#

Anyone know why it takes my game like fucking a hot ass MINUTE to close and i cant do SHIT while it does so

#

I can't alt tab to anything else so i cant use fuckin task manager

#

I can alt tab, but clicking on another process just put me back on my not responding and "closing" tarkov

vivid briar
#

It gets to the fuckin point where i have to sign out, stop signing out, to fucking close EFT

#

fuckin bullshit

tawny crest
#

im having an issue with tarkov crashing for using 85 90 percent cpu

low current
#

im having trouble with desync alot and havnt found anything useful i havnt played that much but most my time is restarting the game cause of desync

vivid briar
#

@low current Everyone gets it, its fuckin GAY

low current
#

Ok 🤣

formal dagger
#

@low current
The level of desynch depends on the stability of the server.

fringe stream
#

Hi, I don't get any messages on e-mail to verify my e-mail, what can I do?

formal dagger
#

@fringe stream
When did you send for the verification, and what email service do you have?

signal pike
fringe stream
#

the problem is that I can not log in cuz i had windows update and it restarted my ip

#

and logging in requires a confirmation of device ID

tranquil swallow
#

Is there A different way to buy the game? like not off the tarkov page? i cant get payment to go through

obsidian salmon
#

nope

#

well you can

#

but you would mostly be banned

#

can try paypal

tranquil swallow
#

nope

#

didnt work

teal fossil
#

@vivid briar Reset your computer completely it used to take me 9 minutes to load into a raid on customs and I would lose 40 frames by just aiming done my sight. But now since I reset my computer I load in on time 95% of the time now!

vivid briar
#

@teal fossil No thanks bud!

teal fossil
#

thats the only way

#

you have to make a sacrifice

vivid briar
#

Had somemadlad try to tell me that before ;/

teal fossil
#

I did it but I chose the option to keep personal files and I redownloaded EFT and now my game works so good

vivid briar
#

Why do all the people who tell me this act so cheerful.

broken turret
#

Because its a easy fix sadly..... , Also whats the reason for bad backend matchmaking error? is there something i can do about that noise?

vivid briar
#

@broken turret badgame.jpeg thats basically why

quasi jay
#

So i gut an issue with my game, i reinstalled the BSG Launcher and tried to login again but it said my password was wrong, so i did a password reset. After that i tried to login again

#

but it still didnt work

#

even though the password is correct 100%

vivid briar
#

password change takes time for the game to get updated with the new password. give it like 10 minutes.

robust laurel
#

Why do I get a glitch on my map when I open it? It turns completely white.

vivid briar
#

how can i get rid of memory access violation?

#

<@&521631248536305664>

#

I have 16 GB of ram and 20 GB swap file
I already checked the ram extensively with memtest86 and it's OK

#

happens frequently

vivid briar
#

?

obsidian salmon
#

?

shell turret
ornate matrix
#

there is a mistake on ther german eft wiki, where can i report it?

obsidian salmon
#

just change it

ornate matrix
#

I can just change it?

obsidian salmon
#

yes

ornate matrix
#

lol okey, thanks

obsidian salmon
#

its a wiki

#

anyone can change it

ornate matrix
#

okey, didnt know that... thanks (never really use wiki's for that reason i dont know such stuff lol)

fossil bloom
#

@ornate matrix we're still under construction since we are only 3 "core" editors by now, if you find something either edit yourself or tell me
or come to the wiki discord and report it there to us ^^

ornate matrix
#

yeah, just changed it myself.

tranquil swallow
#

Is there a way to pay for this game on another payment system? I’ve been trying to preorder for 2 days but it just won’t accept my payments

formal dagger
#

@tranquil swallow
There isn't. You didn't get anything from Xsolla?

tranquil swallow
#

Nope. Nothing so far

#

Hello again btw

formal dagger
#

Well last resort, I can buy it for you but we'd have to transfer the money though goods and services on PP for both our protection.

vivid briar
#

Having a problem when trying to reinstall

tranquil swallow
#

@formal dagger ill probably do that with a friend is what i was thinking

formal dagger
#

Make sure it's worth someone that's been able to buy it at least once though, just to make store.

tranquil swallow
#

ok

#

thanks!

tranquil swallow
#

Ok so i tried the live chat again, the payment went through. Do i get an email with directions to download or do i find it on the site

#

@formal dagger

broken turret
#

Hello! My computer got the max system requirements listed on the page, however lately its been really bad preformance wise, is there something that changed, or is there something else i can perhaps do to sorta fix is (Related to FPS in raid)

odd tinsel
#

Hi, I was in the top 100 of the ratings for kills and EXP, who is it that was meant to get the rewards? Thanks in advance

formal dagger
#

@tranquil swallow
Nice, and no. You'll get a receipt email, but on your profile there'll be a button that you press to download the launcher.

#

If it doesn't appear just relog

odd tinsel
#

I relogged and still nothing, so quite confused

formal dagger
#

@odd tinsel
Sorry, that wasn't directed to you. Only the top of each category got the reward afaik.

odd tinsel
#

@formal dagger Ah thank you, and my bad for the confusion haha! That's great though, but it would have made better sense for the top 100 to get rewarded too with something at least with the amount of players on Tarkov, it was bloody hard to get into the top 100 haha. Thank you though!

cunning shell
#

id like to report a potential hacker

fossil bloom
#

!report

wise hullBOT
#

Hello @fossil bloom,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

chilly palm
shell turret
#

@chilly palm what do you mean exactly?

chilly palm
#

Absorbed 1000 dmg by armour

#

Sorry, should've actually asked

shell turret
#

buckshot has almost no penetration power

#

so against good armor you do nothing as long as the armor has some durability left

#

the 1000 armor damage doesn´t mean you just shot down an armor with 1000 durability

chilly palm
#

Hmm, If it dosn't look fishy I guess I'm just ovethinking it

shell turret
#

It doesn´t 😉

chilly palm
#

Okey, cheers @shell turret thonkerguns

steep basalt
#

So I may have gotten oofed out of playing tarkov because the old HDD i was using broke and I got a fancy SSD to replace it with, and now when i try to install it it says that the drive that i selected doesn't exist. But there's no actual spot where I get to select where I want the BSG launcher installed

#

Can anyone spare some sage tech wizard wisdom? Can I just not play unless I fully reset my PC?

vestal heron
#

@steep basalt you may have to assign the SSD a slot for your computer to recognize it. unless the issue is just with tarkov?

steep basalt
#

Everything else installed just fine. It seems to only be an issue with tarkov and the bsg launche4r

#

(I installed Steam so far, a bunch of stuff on steam, GOG stuff, and a few classic disc stuff. But they all ask me where I want my stuff to go and I can just select my SSD)

vestal heron
#

hmmm...very weird

steep basalt
#

The BSG launcher installer starts off with whether or not I want a desktop icon, then just tells me to click install

#

If it means anything (idk, I'm just throwing stuff out here), the SSD is not my only drive. I have another smaller SSD separated for windows.

vestal heron
#

could be trying to install into that one but i doubt it, especially since you control where it DLs to

#

could it be that BSG knows it was on another drive? like based on your account?

#

that'd be weird though

steep basalt
#

Yeah. I guess I'll make an official ticket for 'em

vestal heron
#

sorry i can't help more mate!

steep basalt
#

It's aight, thanks for shooting a message anyways :)

formal dagger
#

@steep basalt
Did you initialize the drive?

steep basalt
#

Yea

#

I mean everything else runs on it so I believe I did, I hooked it all up well over a month ago

formal dagger
steep basalt
#

I'm pretty sure I did anyways

formal dagger
#

That's bizarre.

steep basalt
#

Like, nothing else has this problem

#

Granted, everything else asks for a location

#

I've been playing a buncha other stuff for a while on this setup and never noticed a problem with it

#

Also everything else sets the default install location on the new drive

#

Wait, support answered my ticket

#

I just got a download link to a packaged version of the launcher that I can just unpack wherever

#

Holy crap this was a fast response

wet coral
#

hello,is there anyone?

#

i need support

#

@slender eagle @mellow lava @grim hatch

formal dagger
#

@wet coral
None of them are tech support staff, is there something you need help with?

wet coral
#

yeah

mellow lava
#

How can we help you ?

wet coral
#

On June 14th, my account was stolen by others, I immediately launched support, so my account was banned.

#

He stole more than 2 billion of my supplies, and I immediately initiated a request. I hope the official team can compare the machine code at login to prove that my account was not used by me. And I hope that I can ban the illegal login of my account and delete the stolen goods, but after a few days, I only received one ban.

mellow lava
#

and you open a support ticket like i see.

wet coral
#

yeah

#

This ticket was created on the 14th.

mellow lava
#

ok, the importand steps are already done. If your acount was hacked you must report it to our tech support.
ok, and you don't get any response ?

wet coral
#

Maybe you don't believe what I said, and I don't need to unblock my account. I only hope that you can punish the most severe punishment for the person who steals my account.

#

The mail that was ban was received two hours ago.

#

hello?

grim hatch
#

Hello,

Your account was blocked so no one has access to it anymore.
We won't be able to track and delete items solen from your account.

#

I will get in contact to see if we can find who connected to the account but it would lead to some long investigation for not much results even if we manage to compare IPs for example.

wet coral
#

But before the blocked, why didn’t there be any investigation?

grim hatch
#

Because every time a new hardware connects to your account, we send mails with all the information to let you know about the new PC connecting on your account.

#

But you gave access to someone else on your account right?

wet coral
#

yes i did

#

When the archive was reset, someone who didn't buy the game wanted to experience the game, so I gave my account to him.

#

At the same time, I also suspect that he has stolen my supplies, so I hope that you will investigate this matter and punish him.

grim hatch
#

We do not investigate every new connection on every account, this is not soemthing we can do.

By giving access to your account to someone else for such purposes, you went against our TOS as such, you got banned.

#

We can not take action about your stolen supplies as well as you let the user in your profile.

#

You pretty much gave your items to the user by letting him in and going against the TOS

wet coral
#

So that person will not be affected?

#

There is another question. If I buy the game again, will it be affected?

#

@grim hatch 🙄

wet coral
#

@grim hatch hello

wet coral
#

can you give me a answer?

fossil bloom
#

I'm pretty sure he got something else to do

wet coral
#

so said

formal dagger
#

@wet coral
As long as you don't break TOS again, you will be fine.

wet coral
#

@formal dagger thank you

grim hatch
#

You are not allowed to buy an other copy of the game if you get banned no.

#

We don't ban to get you to buy the game again and spend more money, we ban because you broke our rules and we do not allow you in the game after doing so.

wet coral
#

If I recreate my account and guarantee that it will not violate TOS?

dense moon
#

I just got an error when trying to sell a weapon case and I lost the case while gaining no money

#

Never mind. I disconnected and reconnected and the money was there

vivid briar
#

can someone explain overall visibility and object LOD quality to me?

obsidian salmon
#

lod=level of detail

#

basically how good something looks

vivid briar
#

do they matter for spotting players?

#

or just environment quality?

#

i.e. if i have them on low, will the players become invisible at long range?

#

@obsidian salmon

steel agate
#

hey, I just invited my friend to this discord but he can't see anything except for the "welcom to tarkov" section and the "create a temporary vc" section. Is there anything I should tell him to do?

obsidian salmon
#

Accept the rules

strong hawk
#

Anyone wanna try and help me out?

#

Im trying to reinstall my game, finally got internet back and it wont let me install to my c drive or anything.

#

Nevermind i think I just figured it out.

steep basalt
#

Mkay so sadly support's initial solution to my problem didn't work yesterday, so here's hoping I can find some download of the full launcher to shove it in somewhere and maybe it'll work

#

:<

#

I was wondering if it's possible to get the launcher folder from somewhere? Since that's the part I can't install

neat sluice
#

how do i upgrade editions without paying $100

#

i have standard and want EOD

vivid briar
#

What's EOD ?

neat sluice
#

most expensive edition

obsidian salmon
#

If you don’t want to spend 100 bucks get one of the other two editions

fossil bloom
#

^

formal dagger
#

@neat sluice
Wait for a sale.

#

They always have one for black Friday, and I think they have one in October too

harsh sail
#

i keep getting a error when i try to re install tarkov

vivid ingot
#

hey im having the issue of a download file checksum does not match

#

when trying to install eft

floral temple
#

Hooow would I uninstall reshade, Since, ITs apparently getting banned?

#

I'm trying to be an honest colour blind user over here and apparently it's getting banned

obsidian salmon
#

the easiest way delete everything and fresh reinstall

vivid briar
#

I thought that was just rumour. is there an announcment?

fossil bloom
#

theyll announce when it will be banned

formal dagger
#

The only confirmed things are their gonna be doing something about it, and if it's gonna get Banned, they'll give advance warning.
@floral temple

#

So you're fine for now, they also did address color-blind options in the newer dev log so hopefully it won't be a problem in the future.

floral temple
#

Color blind options dont help with actual visuals

#

The sharpness filtering helps me distinguish colours a lot more

formal dagger
#

You can also do that through the Nvidia control panel, I don't know about AMD afterburner though.

oak yacht
#

im having problems downloading the game, it keeps downloading the launcher and other things to my c drive but it doesn't have enough room and it messes up the download and i cant get it to go to my D drive

silver flume
obsidian salmon
#

one you dontknow

#

two dont post stuff like that

silver flume
#

here post

#

this game so trash dont have report system

obsidian salmon
#

lies

#

but oaky

#

!report

wise hullBOT
#

Hello @obsidian salmon,

We do not take reports of cheaters here on discord.
In order to report a cheater, please record your game and post the video in this topic :

https://forum.escapefromtarkov.com/topic/98098-cheater-video-report-megathread/

Please refrain from accusing anyone here on discord to avoid provocations and conflicts.
Thank you!

silver flume
#

only video report

#

so stupid

obsidian salmon
#

its okay to be bad

#

just move on

fossil bloom
#

hmmm

#

i doubt someone buys eod to hacj

formal dagger
#

Provably incorrect. Me, Shoot, and GTB got aimbotted by a EOD the other night. First hacker I'd seen on a very long while.

atomic pivot
#

Only option I saw for support was voice chat, ty

#

Just bought the game decided customs with a scab would be a good first run. After all the loading, sever connection failed. Reconnected 5 times before I got in, ran around for 30 seconds got disconnected, reconnected again 1st try, disconnected again after 10 seconds. Loaded up factory on my main character, loaded in first time, played for a minute and disconnected, no option to reconnected. Loaded into customs again on main charscter, loaded on 1st,disconnected after some sever rubber banding.

fallow girder
rugged karma
#

Hi, I'm new to the discord and almost new to the game. My computer has almost all of the recomended minimum requirements besides the RAM. It says to have the 6 gigs but I am just short and have 5.70. Will this affect my gameplay a ton?

#

Cause if it will I wouldn't want to waste my money because my comupter is doodoo

wheat badger
#

i have 16G RAM, but the FPS is unbearable at open maps

obsidian salmon
#

oof

wheat badger
#

Inside the building,my PC can reach 120fps

obsidian salmon
#

sounds like something in wrong then

rugged karma
#

So that's a no?

fossil bloom
#

yes

#

wouldn't recommend playing it with less than 8gb, and even that isnt really enough

rugged karma
#

Alr thank you for the input!!

opaque crag
#

nvm, just read the previous comments...

cunning shell
#

anyone else cant play tarkov?

#

process 6704 cancelled

sleek thicket
#

do you guys bann hakers or play to win guys ???

obsidian salmon
#

nothing is pay* to win

formal dagger
#

As BSG catches and confirms them, they ban them.

devout thunder
#

hey so i just lost all my money in the game

#

please @ me i need help

woven coral
#

Anyone git a healing animation bug? I tried to AI2 and the animation is stuck even after reconnecting. Any known fix? I'ma die this labs run, can't do anything.

woven coral
#

btw if you spam a weapon swap it will unstuck the animation

#

can't heal the rest of the game though, all of them get stuck

somber plinth
#

Is the invisible scav bug going to be fixed? Its been happening frquently lately, I play on Australian servers if they are the issue.

#

It especially happens on Shoreline.

formal dagger
#

The issue is that the SEA servers are garbage and BSG knows this.

somber plinth
#

Fair enough.. Could a VPN work to connect to American servers then?

formal dagger
#

What region did you buy your copy for?

somber plinth
#

USA since it also works here and that I'll want to goto America once I can.

#

Not because of this game but you know what I mean.

formal dagger
#

Ok, I suggest connection to Florida or NYC.

somber plinth
#

Thanks man.

#

I'll do it after a raid.

#

Well I died lol, but you know of any software which limits a VPN to certain programs? Since I'd preferably not want the same IP address as other stuff for more privacy.

formal dagger
#

I don't think you'd need a VPN, you should just be able to change your connected servers on the launcher if your connection is good enough.

somber plinth
#

I can't which is the problem, they're more than 150ms ping and I can't change to any server regardless of ping on the launcher for some reason.. I had that bug for ages.

#

*which is another problem

#

I forgot to mention that I found a VPN which can do what I need, I'll tell you how it goes.

rain lantern
#

Think so

#

website is down

cobalt sundial
#

is anyone having trouble opening the launcher?

full monolith
#

frick

ocean gulch
#

Yeah loads are, including not being able to access the website

full monolith
#

alfie

cobalt sundial
#

okay thanks and yes?

cobalt sundial
#

yeah thats what im getting at the moment

ocean gulch
#

They just posted in there

nova mountain
#

i have that problem too!

#

i cant enter to eft web site

shell coyote
#

anyone stuck on a black screen when loading in?

glacial fox
#

everyone is!!!

#

lolz

shell coyote
#

FeelsBadMan

fossil bloom
#

im not

sick trench
#

Is there any fix available yet? Or news? I can't log in either.

lone mauve
#

No, still fixing it

sick trench
#

who?

#

the devs?

eager sluice
#

Haha what a question

vernal kestrel
#

no, obviously not the devs

shell coyote
#

im in here it is just really slow

vivid briar
#

Ime stuck on loading screen in launcher

nova mountain
#

its still not working

#

the website not working too.

somber plinth
#

Yeah it worked earlier @formal dagger 😃 Sorry I forgot to tell you before.

nocturne walrus
#

So i getting " Error checking the launcher update
Error retrieving link to launcher package " while starting the launcher

#

am i the only one with this problem ?

#

well im not on twitter so thats why i missed it

vivid briar
#

Yea ime getting it to

#

@nocturne walrus

nocturne walrus
#

when u want to play but cant 😭

#

@vivid briar check now if it works

ocean gulch
#

@nocturne walrus still not working for me

nocturne walrus
#

well i did't get a timeout this time

vivid briar
#

@nocturne walrus what sevs you on

nocturne walrus
#

Auto Eu

austere stump
#

cant launch the game

vivid briar
#

Ime on us east still not working

nocturne walrus
#

maybe wait 15-60 min

glossy wing
#

you loaded 338 into an ak mag

vivid briar
#

im getting the error "file checkums does not match" after finishing installation, anyone know a fix?

glossy wing
#

@vivid briar that happened to me a bunch of time until i turn off Window Firewalls, Anti Viruses, and gave launcher Admin

vivid briar
#

i tried it with admin and anti virus but not firewall yet

#

but my firewall is connected to kaspersky so i guess when i turned that off it turned both off and didnt fix anything sadly

#

@glossy wing

candid temple
#

Anyone know how to move a the game to an ssd?

glossy wing
#

reinstall

graceful osprey
#

Does anyone know how to fix this issue

#

If anyone can help then please ping me thanks

alpine cloud
#

@graceful osprey idk jack about this game yet but are you using a vpn?

graceful osprey
#

No, but I tried also with one, nothing works

#

always the same

alpine cloud
#

lemme see what happens when I go to the same page

graceful osprey
sonic gate
#

I got a cloudflare check page so maybe they're being DDoSed or something

alpine cloud
#

you're sure it doesn't have anything to do with region

#

yeah I got one too

#

it just gave me a captcha

graceful osprey
#

I did the captcha

#

and got thise

#

this, like what I just posted

alpine cloud
#

try with a different browser

graceful osprey
#

Did that

#

nothing

alpine cloud
#

huh

#

any extensions that block cookies or stuff like that

graceful osprey
#

No extensions at all.

alpine cloud
#

are you on a network with a ton of traffic or something

#

maybe its being careful because of the thing this morning

graceful osprey
#

Everyone is sleeping so no one is connected to the internet except me

alpine cloud
#

which country are you in

#

maybe has something to do with that

graceful osprey
#

Slovakia

#

My friend is from here, plays the game and everything works for him

#

so

#

idk

alpine cloud
#

huh

#

yeah honestly don't know what to tell you

long fractal
#

are they going to update unity in 0.12 and plants rework ?

graceful osprey
#

Thanks anyways, I have legit no clue how this happened but it just did.

#

Someone else than can help me with that problem ??

empty shell
#

Is there a rule against instantly teamkilling when starting a raid? (Read the rules and not sure if i missed/misunderstood anything there)

#

Rule for the discord that is

formal dagger
#

@empty shell
If you've got footage with the discord overlay on, he offender can be banned from voice.

empty shell
#

Nice! Thank you for the info

teal rose
#

Anyone here playing on linux without crashes who is willing to share settings? 🙂

obsidian salmon
#

Does linux even support eft

teal rose
#

There is no native client, no, but it is possible to make it run using wine and lutris.. There are currently some issues that make the game crash at almost every raid start, though..

tranquil swallow
#

Idk what’s going on but tarkov has been acting up. I can’t get through a game without disconnecting and it won’t let me disconnect sometimes I even try to alt f4 but the game just doesn’t close.

compact bobcat
#

Dose any know how to fix the lag when open inventory in raid🤔

#

Other map is fine, shoreline is real bad. I did the high DPI thing.

#

Anyone

#

?

teal rose
#

Never had any issues like that... Does it just take a few seconds until the inventory opens?

compact bobcat
#

Like 1 seconds lockup

#

Mostly with full gear. No lag with hatchet on any map.

teal rose
#

How much RAM do you have?

#

Did you try the auto ram cleaner?

compact bobcat
#

32g 3800

#

Did that

teal rose
#

That shouldn't be an issue then 😄

#

I assume you also got a GPU with more than 4GB VRAM, right?

compact bobcat
#

That is why I need some pro help me 😂

#

1080

teal rose
#

Anything like reshade or nvidia freestyle?

compact bobcat
#

I tested without reshade. Fully deleted

#

No lag with hatchet on any map. Lag on shoreline with gear, other map no lag.

teal rose
#

You can try to close the game, go into this folder and delete the folder named "Battlestate Games": %LOCALAPPDATA%\Temp

#

(just copy and paste the path into the file explorer)

compact bobcat
#

Ye man thanks a lot. I will do that when I get home

teal rose
#

Just a random guess, since it seems like this is where all the icons are saved temporarily (the pictures of all items etc.), maybe it helps..

compact bobcat
#

I was thinking it may because overclock CPU/GPU, or my windows.

teal rose
#

If you think it is because of windows, you can also try this command (windows command prompt as admin): sfc /scannow

compact bobcat
#

Can't handle the lockup man. My OCD😖 😖 😖

#

Thanks for the help, will try all that👌

somber plinth
#

Has anyone here screwed my WIFI adapter up? Its rather suspicious that right after seeking help on here for using a VPN to change servers yesterday, my computer hasn't been able to identify my WIFI network... I can't use Ethernet also if you tell me to.

formal dagger
#

I mean, if you don't set up certain VPNs right it can screw with your internet adapters.

#

So you, as the end user, may have done goof'd.

somber plinth
#

Well I used Express VPN where it does it all automatically... I done almost fucking nothing.

#

And just then, I put in the EXACT same internet addresses to get a static IP and I still have an invalid IP configuration, what the fuck..

#

I did that off the computer with the fucking router.

#

How do I fix this??

#

Sorry, I'm just so overwhelmed and angry over this terrible luck.

teal rose
#

What did you do?

somber plinth
#

Computers seem to love to screw me over so yeah...

#

I just said what I did?

teal rose
#

No, I mean what did you change?

somber plinth
#

Oh right, sorry.

#

However, all I fucking did yesterday was use Express VPN which automatically sets it up right? And all I did was change a few settings which tell it to only use a VPN on Tarkov and something else I can't remember but I know it had nothing to do with my adapter.

#

That's all I've done, anything bad about it??

tall canyon
#

anyone else stuck on checking game?

somber plinth
#

Sorry, I don't know of that issue.

#

@teal rose going to help?

teal rose
#

I assume you uninstalled any VPN software?

#

You could try this: control panel > set it to large icons in the top-right corner > click on "network and sharing centre" > click on "change adapter settings" in the top-left > delete all connections you see that don't seem like your actual wifi adapter connection > double-click the last available connection > click on properties > double-click "internet protocol version 4 (tcp/IPv4)" (not the checkbox, just the name!) > set everything to automatic > restart PC

somber plinth
#

Would that even work if every other adapter is off right now?

teal rose
#

Disabled adapters should be saved iirc

somber plinth
#

This problem still persists when the VPN is 100% off.

#

IIRC?

#

What does that mean?

teal rose
#

if I remember/recall correctly

somber plinth
#

Oh right.

#

But honestly, I don't know how it can be adapters if they're completely off..

teal rose
#

They are just called "adapters"

somber plinth
#

I know?

#

That's not the point.

#

Its that I doubt those things would've done much because they're off right now man.

#

All of them EXCEPT my WIFI thing are off man.

#

They been off the whole time.

teal rose
#

Yeah, this is what I mean

#

The vpn software could have messed with the adapter settings of your wifi card/dongle

somber plinth
#

Yeah but why reinstall it? That'd trigger it again..

#

It can't keep applying the settings if it's off.

teal rose
#

reinstall? Where did I write that?

somber plinth
#

Well uninstall sorry, it'd just be a waste of time.

#

I don't want to fuck around :/

teal rose
#

Why do you even want to use the vpn? If it is just because of the server region, you can change it in a config file..

somber plinth
#

I couldn't change it at all in the launcher and every server near me is terrible.

#

That's why.

#

I can't go onto servers 150ms from my location according to the IP address...

teal rose
#

There is a file called "settings" in your appdata > roaming > battlestate games > bsglauncher

somber plinth
#

Okay but does it work for servers more than 150ms away from me without a VPN?

teal rose
#

Sure

somber plinth
#

Okay but are you sure uninstalling an inactive VPN will even work?

#

Sorry, it just sounds very illogical.

#

I don't want to waste time.

#

I wasted enough time on this shit man.

teal rose
#

The vpn service you are using comes as/with a software, right?

somber plinth
#

Yes but do you not understand that its INACTIVE?

teal rose
#

Yes, I do

somber plinth
#

I said it so many times..

teal rose
#

But it could have changed the adapter settings of your wifi card/dongle, which, depending on the vpn, could cause issues if the vpn is "inactive"

somber plinth
#

For fuck sake... How in the fuck would it prevent anything if its completely off? How?

#

Are you purposely misunderstanding me?

teal rose
#

No

#

At least I don't think.. You "deactivated" it using the software, right?

somber plinth
#

Oh my god... I'm not RUNNING IT.

#

Do you understand??

teal rose
#

You do not have the software running?

somber plinth
#

YES!

#

Finally.

teal rose
#

That doesn't mean it automatically changed back your adapter settings when you turned it off last time

somber plinth
#

Exactly, it can't.

teal rose
#

Which is why I recommended you to check and change it manually

#

"You could try this: control panel > set it to large icons in the top-right corner > click on "network and sharing centre" > click on "change adapter settings" in the top-left > delete all connections you see that don't seem like your actual wifi adapter connection > double-click the last available connection > click on properties > double-click "internet protocol version 4 (tcp/IPv4)" (not the checkbox, just the name!) > set everything to automatic > restart PC"

somber plinth
#

I would but I'm worried it'll be a waste of time..

#

It can't do shit if its off.

#

I tried changing whatever it could've changed.

teal rose
#

Did you already try exactly what I wrote? If you don't try, how do you know it may or may not be a waste of time?

somber plinth
#

Because its illogical?

teal rose
#

For me, it seems quite logical, especially since you said it can't change it back a few minutes ago

somber plinth
#

How does deleting something nothing to do with this right now and setting everything to automatic when it was there already?

#

Change back what?

teal rose
#

The adapter settings

somber plinth
#

No.... Its not preventing me doing that.

#

Are you even trying to listen to what I'm saying? :/

teal rose
#

Yes

somber plinth
#

I just feel you're trolling me.

teal rose
#

I feel the same about you tbh lol

somber plinth
#

You seem to misunderstand the most simple shit I said... Why?

#

Sorry but I'm not.

teal rose
#

Neither am I

somber plinth
#

You seem to just be giving me pseudo-help instead of trying to listen to what I mean.

teal rose
#

But I don't understand why you don't want to try what I recommended

somber plinth
#

So many fucking people misunderstand me all the time.

#

Because I wasted so much time doing stuff which didn't work.

teal rose
#

If you don't try you can't solve it

somber plinth
#

And that I TRIED automatic IP configuration.

#

Did you even see me say that my computer could not automatically get the configuration??

#

This is what I mean by being misunderstood.

#

Am I too complex for you or what?

teal rose
#

So you already tried exactly what I wrote?

somber plinth
#

Part of it...

teal rose
#

And what part did you not try?

somber plinth
#

Deleting the adapters because they're already disabled...

#

How can they do anything? Sorry but I don't get it.

#

Or did you look up this issue without much context?

teal rose
#

This must have been a misunderstanding then, you said you deactivated it using the vpn software

somber plinth
#

What do you mean by deactivated?

#

I'm not sure if you mean the product key or disabling it.

teal rose
#

Let's try to recap.. You installed a vpn software and set it up using the software, right?

somber plinth
#

Yes.

teal rose
#

Then when you disable the vpn using the software or close the software, your internet connection doesn't work anymore, right?

somber plinth
#

No, it randomly started when Tarkov went down yesterday.. The VPN was on but it was also rather suspicious :/

teal rose
#

What was suspicious?

somber plinth
#

The time it screwed up.

teal rose
#

And now it doesn't work anymore at all?

somber plinth
#

If you mean my internet, yep..

teal rose
#

Not even with the vpn software running, right?

somber plinth
#

It can't use DCMP (something like that) to automatically get an IP config.

#

Yep.

teal rose
#

That sounds like it could be that the vpn software messed with the adapter settings and now refuses to connect to the vpn server.. What I said before: Uninstall the vpn software, remove all additional adapters and set everything in the last existing one to auto

#

That should get your internet working again without any vpn, if it is really because the vpn did something with those settings, which it probably did

somber plinth
#

What do I do if it doesn't work?

teal rose
#

If it doesn't help, you can check your windows settings, there is a vpn-menu there, too

somber plinth
#

Sorry, I just have such a short temper with these things.. I stupidly overreacted over this problem yesterday since it was so stressing and still is.

#

Yeah I know but nothing was in it.

#

Well nothing set.

#

Any suggestions?

teal rose
#

What I said

somber plinth
#

I don't want to get super worked up from this.

#

No... I mean not stressing about this so much.

#

It just reminds me of how weird my computer can screw me over.

teal rose
#

Give me two minutes, I am quickly putting together an image to make sure you know what exactly I am talking about

somber plinth
#

I'm not talking about the solution, its okay.