#community-support
1 messages · Page 433 of 1
@signal pike some latam players also getting this error
Na is getting the same
Im getting the system.exception error as well.
Playing from east coast North America
exception of type system.exception was thrown I'm getting this?
How do I sort this ?
Looks like it's a BSG thing right now
Please, we're working on it. Send a ticket through the launcher and attach your logs.
exception of type system.exception please help
@signal pike has this got something todo with the key bar in the gamma?
rip gear
What's this error, i can't play cuz of it
Not as far as I know. Please, be patient. We are reporting this issue.
heeh 170$ game....
Hi, can I ask for help please?
Yes, of course
Cant play reeeeee
Interchange is bugged
@signal pike yer no problem just wanna help yous with the problem if I can
I believe it has to do with Interchange, I am able to go into other levels, @signal pike what level was it?
Deployment on both SCAV and PMC seems not to be working?
We are aware that some users have difficulties with entering into the raid, and we are working in order to fix them. Please be patient, devs have been informed
Exception of "system.exception" has been thrown. Isnt there problem in a code of this game?
Thank you Noisy Cosmos
exception of type system.exception prob gon take years to fix
About "system.exception": Problem resolved. You may need to restart the game
Would there be a way to add on to my standard account to get the lifetime access to future DLCs and support the development, without the larger stash and container? I like playing on the standard size now (at least until the game allows it to grow through progression). Basically, I want the EOD without the stash/container perks...
@chrome kite Just use the standard and half the stash.
AFAIK there's no other way than EOD
ok, thanks
I cant join any of the raids 😛 only get disconection server after 30 sec
@night bison Please, try restarting the game
done that, and reset of pc
Do you have any message?
had it for 5-10 min, but i can load in now 😃
The process cannot access the file '?\C:\Battlestate Games\BsgLauncher\Temp\EftClientDistr.0.11.5.2753.distr.tmp' because it is being used by another process.
how do i fix this
on installation
@serene roost run the launcher as administrator
thank u
Mosin needs to fucking go
Honest to god
Its a broken weapon with 100% accuracy 1000m range and a bullet that pens level 5 armor with a frag chance of 20%
To instakill
its 28k
thats it
LPS is a worthless round irl
mosin isn't op, lps is
I am still getting lag when i get into a fire fight!!!
@serene roost it worked?
launcher isnt actually launching anything...
@small laurel try run the launcher as administrator, it solves most of the launcher problems
@main mirage it worked on the 6th try doing it, thanks?
Thanks for letting me know guys, sometimes it's just that, maybe not the case here
is there no help i can get?
Any update on register keys and safe keys?
k cool
its not like theres an open ticket
I'm getting salty now
this stupid door glitch has been happening too much lately
is it just me?
Door glitch?
i get in a raid and whenever i open a door it closes after like 1 second
extractions also don't work
this has only happened on lab
Its a server issue
Desync/Unstable servers
Might be your internet but most likely just the server
Im almost certain its just a desync/server issue
But i could be wrong as well
Its tarkov, Who knows :p
i accepted it in the beginning but now it's starting to really piss me off
cause it's basically certain death
Is it in every raid you play?
Feelsbadman
Or feelsgoodman
Since it isnt in every raid
But its probably just a server issue if it isnt in every raid
But you could do a quick speed test to check your internet
cant hurt
my internet is fairly shit tbh
but if my internet was the problem it wouldnt last for the whole raid then the next raid it would be all good would it?
Yeah
Like i said, its most likely just a server issue
It happens when the server shits itself usually in my experience
hoping they can do something about it
usually when i can play a lot of raids i don't care that much but when i have time for only a couple of raids it gets annoying to have a raid just thrown out the window
anyway thanks for the help
Np man, Sorry I couldnt be more of a help
Hey yall i am freezing on the loading screen after EFT launcher any solutions ?
Have re installed 5 times
did they add the new audio in?
so vertical sound detection is better
Say in the mall gunfire now doesnt sound like it is right next to you
thats good
and say youre above the garage you can tell the gunfire is down there now
I have game edition issues. I purchased the standard edition of the game and then shortly after bought the left behind edition. I have reset my game profile but I still only have the standard edition?
uhh @wintry notch you dont to reset to to upgrade
actually correction, I bought the prepare for escape edition
If you bought it should have just upgraded your version and sent the items to you by the chat
hm I have been lied to then but that is a none issue. thing is my profile says standard edition and I have never received the items
but I have the upgrade charge in my bank statement, I have been charged for it
You used to have to, so it might've been out of date info.
ah, also I figured it out Im good now
Anyone else stuttering worse then before?
My stuttering has disappeared
i keep getting massive FPS drop or "freezes" and i am constantly dying because of it
I keep getting super empty lobbies barley any scavs at all
Go to the right places, then cycle around them, as scavs will respawn in waves at intervals within the raid.
https://imgur.com/iZl4NwY there is no loot either on shoreline scavs, custom scavs and woods scavs
What happened?
Heyy so uhh... I'm trying to get EOD, and Xsolla's temp charge is uh... 40 euros.
What in the fuck
Yup and it cancels the transaction because it said it's "not the right amount"
So does anyone know how Xsolla's garbage works?
This happened the first time too but then somehow everything froze on Xsolla and I got the game lul
Yeah thats usually on scavs
From ehat i gather its when last player leaves the map as you are loading in.it closes the mapwhen last player leaves
Are they going to put more Latam servers?
latam ?
latin amercian
@native yacht there's barely players in latam, why more if the only one is not even full? :(
If the server is high populated then they will add more servers, that's how it works
We're on the same boat my friend
where are you from?
Argentina
jajajajaj yo tambien
What sort of trouble?
I've tried LZSH with both PNV-10Ts and the other one
as well as an airframe
but it ends up just looking like this
@smoky cliff Can you please report those problems through the launcher to Support? Attach your game senssion log and those pics.
k
Thanks
hello, If I change my email can I play in thouse 2 weeks or not ?
My keytool dogtag case and wallet all were uninsured when i logged in today as well as few other items but my guns and hatchet are still insured
anyone else have this problem
things in ur case get bugged/ shows they are uninsured but still are insured
okay i was just hoping i didnt have to reinsure all of it
happens with my pistol says its uninsured but i take the mag out thats still insured
got killed by invisible scav
Stuck at synchronizing players. What is the issue oughta be?
@fervent relic I am having the same issue, just "Matching..."
Which server/region?
EUR, set to Auto match to the best.
Same
If you get +4 minutes of matching, Please restart and try again. Don't forget to give feedback here
It's fine now but it was just an odd problem that time
Anyone ells having problems with the guns stop working, can’t fire or reload. Have to Alt +F4 and rejoin the raid to get it to work again.
Try Alt+r to check your magazine, apparently that works with some users.
Crtl+t also sometimes works (chamber check)
Guys I can't open the safe on 321if I'm not wrong, in the third floor on west side in shoreline
That after the new update
@tidal agate No safe or register keys work
yes
Всем привет! Нужная помощь. Проблема такая - не могу войти в игру, выскакивает эта надпись, проверял на наличие обновление и ничего.
Hi to everybody! Need help. The problem is I can't enter the game, appear this picture, have chekced for update and nothing.
they upload an update rn
hotfix @frank gyro 20mins approx till back online
Oh, I see now, ok, thx
np
every time I go to the player market I get an Item ID error popup with a very loud beep beep sound.
anyone else getting this?
only happens when I hit "Place Offer"
already reported through launcher
I have no idea wtf is causing this but
i managed to replicate it, seems to be happening with filter ledx enabled, and adding offer when it auto selects the ledx
i think their hotfix has broken something 😦
I think it is already known but I have this Error too
is that a pp19 with pso
when using flea market take your headset out cus that warning is so godamn loud
also yes it is lol
yea the warning sound had me jump like a frag had been dropped at my feet
I'm having issues with sounds not synchronized with my friends
My friend hear scav shouting and some shooting but I didn't hear anything and vice versa
Manager's office key still has the arm look really wonky when unlocking, not a big issue but I thought I saw it was supposed to have been fixed in the hotfix.
just got an email response, bsg is aware of the trader bug
Yeah my ears bleed, I would've appreciated a sound warning on the official note on the launcher
Is the problem with keybar fixed in this patch
The cant shoot bug has happened to me 3 of 3 raids now. And 5 times yesterday. This need to be fixed NOW!
@night bison have you submitted a bug report? if that's the case, can you tell me how to reproduce this error so I can test it?
why?
because bugged
@main mirage I have submitted a report, I run around with sa-58 where I switch from Single to Family, so if I’m going to take a guess. Its something with the switch fire mode.
from single to family, what
single fire to Auto fire
@night bison thanks, I'll try to reproduce it once I get home
thanks 😃
Dont know where to put this, but before 11.5 I bought a 120 round box of US ammo from fence for 7 roubles. Of course, it's not a big deal but since it might be a bug I wanted to bring it to everyone's attention just in case something crazy pops up for 1 rouble on fence lol.
was it empty?
Tbh US ammo is trash so 7 r ain’t bad
I think it only calcuted the box price over the ammo
that's what i was thinking
someone was shooting me point blank in front of me and i wasn't hearing him shooting ... (i could hear my own gun shooting as well as other players, but just not that particular player)
is this is a known issue?
I don´t know if it is a bug, but after the patch I died several times before I heard the shot even from short distances
Im getting endless loading at the initial loading screen, I have tried everything I can think of.
Since today my friend's mouse cursor won't stay locked in the game for some reason
Any idea how to fix? Dual monitor setup
Alt-tabbing, clicking the game in taskbar, hitting esc or inventory etc. fixes people talk about on Reddit did nothing
hi there all i just got the game today and Im getting endless loading screens once i click play i hear no music and have an endless loading screen iv tryed running as admin and compatibility mode and still isnt loading iv tryed uninstalling and reinstalling to no effect my drivers are all up to date any help would be appreciate thanks
Same here bud 😦
Currently re installing on my slow ass internet so sucks to hear that probably wont work
its sad buddy to hear that iv been trying all day i even have email them to no effect very sad indeed
Been getting a ton of freezes again when ADSing on customs with an rmr and when taking damage every once in a while. Anyone else been getting this since the hotfix?
Hasnt just been one raid either, it seems somewhat consistent
Also, not sure if this is the discord chat for bug discussion. just the only one that says "support" so if theres a different one for talking about bugs, plz tell me 😃
The stutter just keeps happening, it's shorter now but it's still there 😦
They didnt fully remove freezes, they just reduced the severity as far as I can tell
I would say we must be happy with the update, only minor downsides but in my opinion they are on the scav behavior side, the scavs got few new bugs and glitches they do ive sent bug report from them but the stutter and performance fix is actually only good for me. Got to love it 😃
@noble kayak had biggest problem with the rmr too with the stutters on scoping
and if u want to make a change theres bug report option on the launcher before u press play button
I just updated now I don't own the game?
Not sure sorry.
However, what can I do about Tarkov crashing lots of times when I deploy into a raid as a PMC character?
Hello. Please redirect to correct dept/channel if I'm not allowed to send this here. This is an issue/bug report. See gif. Thanks 9-3-2019 758pm (GMT+10)
Edit: should probably mention, does not affect ingame performance or anything, but it just looked weird xD
@mighty sigil Please report that through the Launcher
Hey why is my launcher downloading the new patch at 1kb/s when i downloaded the game at 10 mb/s?
So I went to enter a raid at interchange, however after some time my game crashed, I forced quit it through task manager then reopened. I did not have the option to reconnect however my characters gear was all there with the exception of my keybar now not being insured for some unknown reason(it was in my pouch). I now cant seem to get into any raids, as I get stuck on matching
@sage zealot Your keybar was in the secure container?
@sage zealot Still having the issue?
Nope it seems fine now, but I did loose my insurance off the keybar
but I didnt loose anything so Its all g!
So your keybar was in the container ?
and then after that you lost the insurance in the keybar?
@sage zealot Sorry for tagging, it's for clearing this case out and see if there's any issue
So I got kitted for a raid, my keybar was in my container and was insured as a precaution if I ever dropped it for whatever reason
My game crashed while the game was loading
I force quit and restarted the game
My character was not in a raid and I wasnt prompted to reconnect
My character had all its gear still on him my keybar was also in my pouch/container with all the keys in it, however it had lost its insurance
I tried to load a new raid after re-insuring the keybar, and was getting stuck at "Matching" phase(no crash, just 10min+ load screen)
I force quit again, and my character was still there with everything as it was and now everthing is fine the only the I lost was the 50,000rb from reinsuring the keybar
All is fine now
@sage zealot which server?
Sydney 2
Thanks for reporting. Please, send a ticket to support with your game's log if you are so kind. I'm going to foward this info.
Sure directory for logs?
@sage zealot This one: C:\Battlestate Games\EFT (it's a folder with a date on it)
@sage zealot Use game's launcher "report a bug"
okie
Thank you!
Another player's hatchet animation didn't display and it got me killed since I thought he was friendly 😦 I already submitted a bug report
nevermind. how are you gonna have a bug in the bug report lmao
wait is that saying it did submit or is it an error?
it did submit
Guuuuuys, can't connect to server. Game keeps booting me with "Server Connection Lost" error :c
try change servers
Dunno if this right section but if I want to upgrade my game version when there is some discount running how it goes ? Now it says price to upgrade EOD version is 75 €, does the discount apply to that price OR is the upgrade price discounted EOD price minus discounted Std version price ?
EoD from standard while discount is the price difference with the discount
hey for some reason im not getting into matches
im in germany
been matching for 10 minutes before i canceled n tried again
If I dead in mission -therapist -found aqua and extract
Can I extract in other match
To success the mission
check tasks tab in your character screen
if you found the room and heard the sound, it might be checked off
I found it
if it is then yea just survive the map
I didn’t survive
if it isn't checked off then you gotta do it all again
ok but is it checked off on the tasks tab in your character screen
Yes you found the hidden object
I *
I and show me i successful the hidden missions
But the survive not showing me I successfully it
Join other match and extract
?
yea that should do it
Ok ty
What can i put in Lucky Scav Junkbox?
Thank you @obsidian salmon
Hi guys,
In official homepage if i click to LOGIN or REGISTRATION get 403 forbidden page :/
Why?
In mobil or another internet is OK but my home internet get this page...
Before night i change my mail address and got 4-5 verification mail codes, this problem?
Thanks help
Cache cleared in this firefox
Cache cleared in IE
And doesnt working 😦
You can login to other sites?
Already restarted your pc?
hasn't worked since yesterday
strange
Maybe try to check firewall settings (deactivate) to check. Check Proxy Settings, Deactivate them, deactivate Antivirus but just to check
Did you change anything special before it happened?
@brisk bane
are you part of official EFT team?
@smoky vine If you have W-Lan at home and can log in with your mobile phone it shouldn't be blacklisted
I don't think they backlist IP though that fast
Sorry I can't help it seems :I
@vivid briar No, tech support
@dull coyote with mobil on Wlan dont work, but with mobil internet wokring with login.
Okay thanks help i try solutions.
@vivid briar https://forum.escapefromtarkov.com/staff/
@smoky vine Try to restart router
@dull coyote doesnt work.
@signal pike , I will report it again using launcher, thanks!
My game stutters horrendously whenever I get shot, any clue on how to fix?
Dear devs, we get you fixed alt peaking and i dont care. i really dont. what i care about is buffing the raiders hp and damage output to such a ridiculous extent it makes me fucking furious to go near one. please. no helmet and 4 headshots and still no kill. i get shot once in the leg and die. just fucking seriously. cmon battlestate.
Yep. Same. I just stuttered and I stood in the open while people shot at me
Once the stutter ends, I died
Hello, had a quick question - I am having this problem that after setting up my PMC or using my SCAV to go to battle results in a message "Sever connection lost" even tho I am having steady internet connection with 40 ping. I tried switching servers from EU to Russia as my location allows that and still the same problem. Has anyone encountered this issue?
When was that?
Today, about 1.15 min - 45min ago - I tried to go into raids every 10/12 minutes, thinking maybe that is my connection issue, but it didn't seem to help in any way
It seems that some of the Eastern servers have been shitting thmselves pretty hard lately
Sad part is - I have very limited time to play and it is like - today or wait till next friday 😄
is it possible that game files are corrupted even though launcher integrity check says they are OK?
my game crashes frequently on high texture, or when firefox is running in the background, especially on shoreline or when i'm in a squad
@vivid briar write a support ticket with the error log attached
trying
Anybody got a fix for the massive stutter when receiving damage?
This armor have been in 3 labs run now. been shoot over and over. and the armor dose nothing. tryed it with 2 of the same armor. nothing happens there 2.
Hey, just letting yall know we lagged out of a session on customs in NA.
@acoustic crescent I've seen that and also times are messed up sometimes when completing a raid, it will say you've been in a raid for like 35 mins when it has been 11 mins according to kills I've gotten
Hey everyone,
I am just playing a round of horde mode on customs and noticed that there are even less scavs in the raid than in a regular online match. 20 minutes in and I just saw 10 scavs in total. Got tagged and cursed enabled as well. Server L0K2.
I have been playing hard for patch 15 and have some bugs. Idea etc.
- The gun stops to shoot and don’t get a click or anything. Don’t help to reload, remove last bullet. Must do an Alt +F4 to reconnect. And then it works some normal.
- Hit box for raiders are strange. I have shoot raiders from a distance in the head with M62 and only see a BIG blood effect behind them. Still alive and kicking. This have happened whit helmets and without.
- Armor bug and ammo bug is back. Some raiders shoot right true armor. Zhuk-6a heavy armor is the worst. Everything goes true it and durability is still max.
- Labs spawn system for the raiders are a mess, they spawn right on you. I have peek to clear and can’t see anyone. And 2 seconds later there are 4 there. (No moment). For me I want the raiders to spawn inn before the players. And have a fix amount of them on the map, for so get more raiders when parking and hanger extract is open. And then the raiders come from the gate. This will remove all the hatchet players running around since you need gear from the start.
- The choice server in launchers is been used as a hack. There should only be a possibility to choose EU, RUS, Asia etc. since a lot of players are server jumping to find a server that don’t have players playing on it.
- The timer for Player scav needs to be higher. There are so many people with gear fear just playing Scav. And that they can do it every 10 min is insane. And same with that 4 people can grouped up as scavs. So players have first around 8 other pmc to fight then X amount of NPC scavs and then player scavs. It’s a big number of players to kill/avoid.
- And last timer for inside raids is off. I have not been playing this long.
for those of you who are having frequent crashes especially on high settings and heavy maps, enabling memory paging if you have it disabled, might help
i had it disabled to reduce write on my SSD, after re-enabling it, it seems to have solved my game crashing issues
(even though i have 16GB of ram which seems to be enough for this game ... the game still somehow needs memory paging)
Drink more
where can i report somebody?
It's not at the moment
power plug was pulled out of my computer and now the launcher says the game has to be reinstalled or relocated. Anyone have suggestions?
tried to relocate game in the location it was previously saved and it is saying it's nonexistent
had that too once, you have to reinstall
Can I report a modern and currently working hack?
cant believe people just cheat and get away with no issue in this game
ive been killed by cheaters countless times and im kind of tired of it
Okay, well, let's not post that in a public channel.
But as I said, BSG does not take hacker reports.
k
Don't worry, their name will show up in the upcoming ban wave name list. When? 
fix LPS one shotting everylvl 4 armor plz
idk if this is a me issue or tarkov but everytime i start the game with my other displays on it crashes. I have to disable them both, start the game, and then turn em back on for it to work
started after i downloaded most recent update
Violating the ToS
You can´t report people.
They have ways to know if someone cheats for example.
But I am no developer and BSG wouldn´t be smart to reveal their ways
Wdym?
As I said I am no developer
So I don´t know
it was a challenge to get BSG to admit there were hackers to begin with
good luck trying to report any
Are the servers going to be fixed?? They're very bugged, I think its all of them.
I haven't been able to deploy into any raids regardless of if I'm a scav or a PMC, my game crashes or has very weird glitches nearly every time. I also even submitted two bug reports about this two and three days ago, yet BSG doesn't seem to care about this issue except for French servers :/
Same here @spring fog.. Its really weird..
Although I still crash, but before it got worse.. That worked.
Never mind, I worked out the issue funny enough.. I just had to increase the page file memory size to 10GB.
If anyone ever has the same problem as me, increase to that if your hard drive is at least 200GB so it doesn't use up a lot of your space.
Sorry about how I was.. I'm shit with stress and all so yeah.
@somber plinth Do you still have the issue?
Please guys, send me a PM when ever you have disconnects issues like that, we need feedbacks about the with logs.
No I don't, why's that?
We are working on it and we need logs, feedbacks ect..
Oh I see, fair enough.
But yeah, sorry that I can't since I don't have the issue anymore.
However, if you see anyone crash when going into a raid.. Tell them to increase their page file size because that worked for me.
Roger, if you have it again, please come to me straight away, we will look into it as our main focus is on them at them at the moment;
Actually no, I sent a couple of logs through the launcher actually. You guys may find them.
I'm Isaacdevil on Tarkov if you need to find the two logs.
But no worries.
Great thanks, we will take fresh logs from today from now on
Yep, all good.
Im having problems with crashes and shut downs when entering a any map (Game crashes during loading of loot and game shuts down once all loading is complete and ready to enter the game)
I had the same problem.. What I done was increase the memory page file to 10GB.
It worked for me, all you have to do after that is restart your computer. Its not very time-consuming which is good.
for the drive where EfT is located?
I think so but it didn't matter for me, I think I done it for the operating system drive rather.
Probably try that first.
I'll check actually.
Okay, put an initial size of 1GB and then a maximum of 10GB for your operating system drive.
That's the exact thing I did.
Ok will let u know if it helps, I actually get the page error on DayZ within 20mins of been in a server
Yep, no worries.
What the hell is happening to the servers, there are so much lagging and d-synching. Players and scav/raiders are jumping all over the.
@night bison look at #eft-announcements
Thanks @glass oriole
Is there any login issues atm ?
My rifle dnt shoot... Sometime happen... Someone have the same problem whit the last update?
Yesterday in 2 raid... First time whit akm
2nd time whit m4
That happened when I reload after killed someone
It's a known bug?
Known bug. Use commands to check magazine/chamber.
For some reason eft wont fully use my cpu or gpu no matter what i do. my cpu ang gpu hover around 40% usage and i cant get the game to fully use it
CPU shouldn't be fully used anyways, but GPU i dont know how to help you with that
well this is causing my game to preform way worse than it should its only been happening since the new update. The game is barely playable ):
@unkempt crane what you mean? Use commands 4 unbug the weapons or that happen if you are checking mags or chamber?
@brisk bane
BSG (or more likely their hosting provider) blocked all Iranians from playing the game since few month ago without giving out any reason, we made support tickets but they insist that the limitation is not from their side even though we provided them with extensive technical proof that their hosting provider blocks our access, and they delete our reddit threads as well, what should we do? this is basically fraud ...
@vivid briar Check if your ip address is on blacklist.
it's not just about me
all IPs from iran are black listed
@brisk bane
by their CDN
i can provide proof for that
thats a big F
this is my trace route results, i can get my friends' too
https://pastebin.com/QMRQvrDC
So all of these address were added to blacklist for some of reason.
i provided this to the support, but they deny it
@brisk bane well the thing is they don't even acknowledge it ... neither give us any reason ... not to mention there can't be a reason to block an entire country!
my ip is not even blacklisted ..
it's one of their backend servers (CDN-02) which blocks us
@vivid briar It is not full list.
what's your point here?
i'm saying all iranian players are blocked ... across different ISPs ...
All of them were blocked for some of reason.
You show only part of blacklists and you are saying that your IP is not blocked. 🤐
mate, did you open that trace route result i linked?
or you just trying to "disagree" ?
we have no problem accessing other servers, including some BSG game and backend servers
but their CDN-02 which seems to be responsible for game and launcher login and traders and flea market and game lobbies and matching etc blocks all IPs which are registered to Iran ...
i gave you the trace route result
we made multiple tickets but they deny it and say there is no limitation from our side
we made reddit threads and they delete it
this is basically fraud ... taking money and refusing to deliver the service
Tracing route to cdn-02.escapefromtarkov.com [85.195.73.70]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.2.1
2 28 ms 28 ms 28 ms 172.28.143.130
3 28 ms 28 ms 29 ms 172.28.143.129
4 34 ms 34 ms 39 ms 172.16.2.1
5 34 ms 34 ms 34 ms 172.16.7.9
6 36 ms 35 ms 35 ms 172.16.7.1
7 40 ms 37 ms 35 ms int.gr1.s.hiweb.ir [46.224.0.125]
8 38 ms 35 ms 35 ms 46.224.0.85
9 90 ms 87 ms 86 ms 10.202.4.73
10 87 ms 84 ms 87 ms 10.21.211.20
11 149 ms 147 ms 150 ms et-5-0-1-0.ffttr6.frankfurt.opentransit.net [193.251.154.203]
12 158 ms 156 ms 160 ms et-15-0-0-0.ffttr7.frankfurt.opentransit.net [193.251.132.151]
13 186 ms 187 ms 190 ms ffm-b4-link.telia.net [62.115.155.28]
14 188 ms 189 ms 188 ms ffm-bb4-link.telia.net [62.115.120.7]
15 184 ms 198 ms 185 ms ffm-b12-link.telia.net [62.115.142.5]
16 163 ms 166 ms 173 ms hosteurope-ic-324230-ffm-b12.c.telia.net [62.115.152.97]
17 149 ms 153 ms 155 ms gw-heg.meitner.router.frankfurt.de.velia.net [87.230.115.5]
18 165 ms 176 ms 196 ms dabuk28.frankfurt.de.velia.net [85.195.113.13]
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
@tidal agate use the commands at the start of the raid to prevent the bug from happening.
My game has crashed twice while looking into a scope.
Please send Logs and a description to report bug
Hey i got the game yesterday and was having some trouble loading up into a match so i lowered everything in the settings and tried to get into a offline match to see if it loads, this time it loaded past the map and the loot spawns and everything and was about to load into the map then it goes to a black screen and just the letter R in the bottom left corner.
Literally 4 raids in a row, it has spawned me on top of another player and instantly died.. No group set or anything, just spawned and killed.. 4 times..
I am having an issue when my game fails the load. It is stuck at the first screen after you start the game
backend server are down ?
traiders are down 2 😦
reconnecting now, false alarm? 😅
Escapers!
We would like to inform you that tomorrow, March 12, the Germany servers will be undergoing maintenance
Start Date and Time: 2019-03-12 00:00 UTC
End Date and Time: 2019-03-12 00:50 UTC
The game, website and the forum may be unavailable during this time.
We apologize for any inconvenience.
yikes
same here!
thats big yikes
someone is playing arrond with the servers and vodka
Launcher error as well
Can you guys try forcing a server that isnt near germany?
US getting it too
Us def aint german
then its a good time to make some food and watch a movie 😃
Just about to say I should probably go to work then lol
its a global maintenance lol XD
well I guess that the raide will not count
Apparently. Although they specifically said only German servers
well I guess we cant do anything but wait 50mins as our DEVS said\
Gives me chance to eat, haha
Its global
Soooo.. ok I see
The remote server returned an error: (521) Origin Down.
: ProtocolError
whats going on on eu
@worldly delta #eft-announcements for info
ty man.
server maintenance
daytime savings times has me so screwed up when determining the time in other parts of the world
can someone ban this shithead ? https://www.twitch.tv/drunk_nescafe/clip/LovelyReliableHeronFutureMan
is there going to be a better anti cheat engine my entire team was wiped by one on interchange
we are also non stop loosing connection to the server
I think there is a bug for the raider spawns number now. There are groupe of up to 7 raiders in one groupe now 😛
Am I alone in that the preview for items takes like 10sec to load? It's nothing new for me just wondering if others have the same thing. When I first launch the game, just opening my inventory, it takes a while before all the object displays load, same when going to traders. I'm running EFT on an SSD but it's an older one. =/
the new name i want has 15/15 characters but wont change
@final thicket it also happens to me kind of, it doesn't'take as long but it does take rather long.
Its probably our internet rather.
anybody else getting those anticheat errors?
yes I am Playing on the Amsterdam Server lost 3 times conection to anticheat and got kicked out of the game. Reconection was no problem
@ruby birch same. never had this problem in previous patches and suddenly hit with that every 20 mins or so
thx, so it might be a bigger issue
We are aware of this issue, we are working on it.
Sorry for any inconvenience caused.
@fossil bloom got the account back
anticheat connection lost?
last 2 raids have been getting this error msg
i have no other programs running than discord and eft
read above TwlzTiDp
Hello all
me and 2 my friends got an error "anti-cheat connection lost"
and then we got booted out of the match
we were playing normally (no we do not cheat)
read aboveeee
@ebon dock ty
Didnt get a Anti-cheat but did have the game crash immediatly after extracting. fun times
Hmm, updated to EOD. Got the stuff but still launcher says "Standard Edition"
When I updated it took a few days to show properly.
Okies, let's wait then. Guess it doesn't matter that much anyway, got the Gamma case.
Guys thare are update coming
They wanna close the lab
Only with key?
Or bullshit
Omg
they said this sometime ago
@ebon dock nice
You know when
Damn
no, good
So it’s hard to join the lab after that
yes
Me?
Everyone, it's a reminder
I dc from "Anticheat connection lost" and when I try to reconnect I get "Server connection lost"
@crystal tundra Can you report that issue throught the launcher, please?
may i ask how do i enable google authenticator
i keep clicking enable but nothing happens
okay, so i have an issue where i keep getting backend errors regarding my profile.
usually error 200
i have uninstalled everything at least twice, and restarted my router
@opaque ledge report that through the launcher. You can also make a #547868292686151695
okay
so when i launch the game it gets stuck in a never ending loading screen
Like this, been doing so for good 5 mins
@cobalt cosmos Please, report that through the launcher. You may also make #547868292686151695.
scope in bug with depleted stamina where your character doesn't stop swaying is still in
why can't i insure any gear even if its not insured (after a game restart)
How can I change servers on the launcher when it says "error" on the ping section?
I want to change it because I can't seem to find a raid.
guys was there a wipe ?
Nope.
well im suprised, that russian what had my account reseted my character with so much on it and started from 0
feels bad
Oh wtf, that's odd.
one of the most expensive stuff was thicc cases and lab key for 15mil
but let's keep support chat for support now
I would but I got ignored here two fucking times already.
@opaque ledge bug, if you spamthe insure all button a few times, it will snap out of it, if that's the bug I'm thinking it is.
So ive recently ran into a problem downloading the launcher for eft:
ive gotten a new hard drive and i want to install the launcher onto the new one, but i can figure out how to change where the launcher is downloaded
Any news on a useful anticheat? I don't often play LAB's but tonight we tried and got legit hacked on at least 4 times in 20 raids. hacks including speedhack/silent run, blatent aimbotting through walls, and a new one i hadnt seen before ... an invulnerability shield that actually left me shocked and a little bit impressed! 20 rounds of BS into his back while i'm crouched 10m away with maxed recoil skill. he finishes cross mapping someone then spins 90 and one taps my head with a pistol. Shots fired 20 .... no hit no damage... amazing! wasnt even lagging
I have recently submitted a bug report for smoke only being visible on person 1 screen and being completely non existent on person 2 screen, also attached with screenshots of both player point of view. I got a response requesting that i make a video of such bug but unfortunately i have not been successful in replicating the bug so it would seem it comes and goes. Has anyone else encountered this issue and have any footage to submit to get this fixed?
i have an issue when i try to start my launcher and i didnt have it before i got it like 2 hrs ago or so, any solutions
Hi there, is there a global server problem? All the servers seem to have extreme high ping, or could it be me?
Where are you from?
any staff able to help me, it would seem as if im ip baned for no reason what so ever, i cant log in normally but when i use a vpn its all ok
I do not believe we IP ban from Tarkov
your problem must reside with your provider
@lone orbit I know you already did a support request, so you may try with #547868292686151695
the armor bug is back, how fucking hard can it be to fix this shit?
then fix it
It's actually very hard to fix, but distressingly easy to un-fix when you fix something else.
@ebon dock you forgot something called not being a dick.
Isaac, no.
I mean 1# Early access , if wants to get it fixed then he should make video to explain or somehow help the situation
2# Saying "How fucking hard is it to fix it" , its hard
It's saying shit like that that gets you into situations.
@somber plinth why won't u tell him something bruther
I'm pretty sure I was playing something, and I didn't know the answer to his question.
However, you don't need to be mean to him just because he's frustrated.. What's the point in that? All you're going to do is make someone else feel like shit for your amusement when they need help, that's what I don't understand. Let me guess, its your macho competitive as fuck attitude getting rid of empathy.
And if you're going to excuse yourself of being rude, then how does answering "fix it" sound to you if you ever asked how to fix a hard thing??
hi all, i have a problem since last update, when i try to do an ALT+Tab my game freeze, and restart my pc, i have a 165hz screen, can someone help me please ? thanks a lot
Did you alt-tab while in a loading screen? If so, don't alt-tab during a loading screen
Armor bug isn't a thing
And Kooky run the game in borferless window mode to get around that issue
it's a common problem for full screen
Tarkov down for anyone else? Backend errors.
is the flea market down?
@rustic rain ye
no
i relogged and got back in fine there was no patch
it happened after i put a akm on the flea market and went to put up a key and it stopped working and gave me a backend error from ragfair
@pastel girder
Its all good now though?
yeah the issue hasnt popped back up. if it does ill submit a ticket to the launcher and let you guys here know
Okay thank you
@vivid briar no it was is the menu
@pastel girder but i never had this problem before the update ! i dont wanna play borderless :/
change it in the launcher settings
launcher bug report progress bar gets stuck on the middle, what should i do?
did the servers crash?
Dude what the fuck I just died fully gear as soon as my match loaded just heard my guy cry and fall over
Thanks you stupid fucking russians
"Killed In Action"
Fucking autistic
@astral cliff Rule 9. This is not a channel to post your rants into.
server connection lost again
@fallow girder could i get a number 9, a number 9 large, a number 7 with extra dip...
@outer sun Don‘t ping me for memes.
sorry ... force of habit due to being ignored for months
@sly juniper No wipe.
I'm the Meme mod round these parts
@outer sun and a number 47.
makes me question, is it adressed that glitch where someone u killed is still in animation and u cant loot them ?
has gsync recently been broken for anyone else?
uh never use gsync or vsync
I'm trying to load in to a raid and the game just locks up and then just fails. I've tried restarting the game and my computer but still doing
Not being able to see my friends in the raid menu. i can see a few of them but everytime 1 or 2 people wont show up even when looking for group. any idea what could be causing it?
clear cache via launcher
has there been an issue with not being able to take peoples stuff when you kill them
lik i couldnt take his backback or his guns
anyone know how to get a certain players stats on game
Does anyone else have this issue? When I go into buy something from a trader, my money isn't in the top right corner anymore.
resolution of your monitor?
I have 1440x900 and have same problem, but then I change resolution higher and money are showed up
Aah, I turned my game down to 1600x900. Cause I feel like the guns work better like that, for some odd reason. That might be why.
help!
!help
can i get real help?
not just a bot
@spring blade help
nvm
shit anyways
@pure mortar whatcha need?
i can't download the game
Do you get a error in the launcher?
If so, it may be because of the patch dropping atm.
Give it another 20 minutes and the patch should be finished, after that you should be able to download it just fine.
ok
@pure mortar you all good now?
no
@pure mortar does it give you any error code?
no when i press install nothing happens
Try installing the launcher as admin, then make sure you're running it as admin
when i play tarkov my fps goes from 60 to 2 and it freezes the game for 2 to 8 seconds, dont know what this is
Are you running the game on a SSD?
Why is it a thing that sometimes my buddies character pants like crazy, even though he's not out of breath? 😦
Stamina bug thingy
Should fix after jumping til it’s out. iirc does something with ads and stamina
@formal dagger thats the problem xD
how do i create a support ticket
@olive robin got to #547868292686151695 and react with the envelope emote at the bottom of the screen
thank you
The raider super grenade throw is kind of OP. The grenade will follow and land directly on you. Even if you run as a maniac.
Raiders are professional olympic athletes @night bison
yes with sticky grenade
Does someone else has error 403 forbidden after logging in into the launcher right now?
@balmy cape Please write to support@battlestategames.com
Alright done thx
im not receiving the things i buy from the flea market
should i message support about this?
Try restarting your game first.
i did @unkempt crane
this is whats happening in my network debug https://gyazo.com/26340ae64509d6a70c5a0f7618872ae3
i posted it gen when i asked what was going on
fupd and gameupdate isnt green
maybe thats the reason?>??
Perhaps, but aside from the basic “Restart your game and hope it fixed itself,” I’m not capable of much else. You’ll have to wait for someone else to respond to you in this channel. Apologies.
ty for trying to help at least
a dev actually just accepted my bug report
so hopefully they'll get back soon
i get freezes/blackscreens wenn i want to tab out of game to desktop
lol
never had an issue, #novirgin
Yeah 11.5 really messed up the alt tab thing I cannot tab out without a crash now
play fullscreen windowed.. problem solved
anybody having connection issues tonight, only played on labs and interchange. rubber banding, and disconnects?
i am
The remote server returned an error: (403) Forbidden.
: ProtocolError
When trying to sign into the launcher.
I can tab out but not when im loading a raid
Use boreless window mode
@pastel girder Mind helping me out? I've not gotten an answer from support nor anyone.
I keep getting ignored -_-
Error checking the launcher update
Error retrieving link to launcher package
The remote server returned an error: (403) Forbidden.
I have no clue about that stuff
Everytime I try to launch the launcher.
so many cheaters its crazy 😦
How to repair this ? 😄
Verify game cache
ok
Update broke my game 😄
another problem is that when loading map (100%) i have lag for + - 15 sec
Reinstall the game completely
Anyone else having message counts freeze since yesterday's patch? Also not getting messages from Ragman until restarting the game?
would anyone mind for me to give them my system specs and they tell me what would be the best to upgrade for eft?
ingame it's good 😄 but menu... 🤢
re install again?
no thanks.. 😄
hi all, i have a problem since last update i never had before, when i try to ALT+Tab, my game freeze, and restart my pc, i have a 165hz screen, can someone help me please ?
someone else was having an issue with that yesterday when the upate went live
dont alt tab if you must be in the menu it doesnt freeze for me when i am in the menu otherwise play in windows mode
a guy with the name Egor Kot might be cheating , please check him out. very suspicious playstyle.
@last zodiac best to report him through the launcher
i went here because report system is automatic answers which wont help either way.
or through the EFT-modmail bot
sorry, but im tired of going with good gear and die by cheaters. not everyone cheats but there is more of them than ever.
i dont know about more now than ever, i remember when there was a lot more than there are now but cheating still is a problem, it is an issue that the creators will have to deal with. but the best way to make sure they get the info they need is by taking screen shots videos, catching the name and mailing them
i know what you mean, all my last 5 games ive played the last years, all get infested with cheaters. its just so sad that its becoming normal to cheat in video games, like can't people grow up =/
i believe the biggest cheat is ESP, but i have run into fly hacking and aim bots
should be a system there if one guy is cheating and get banned. alll the gear or money which he taken from other people will be returned in an insurance, that would be sick, because then i wouldnt be afraid to use my gear if someone killed me with cheats.
i dont think it could work like that, insurance only works if the gear is left in the match, i look at it this way the game will get wiped again dont know when but it will before it launches i would rather encounter cheaters now find them report them and get it known to the team to stop them from ruining this game before launch
although i believe it would be helpful if there was a information tab here in discord to report people, with evidence
@fallow girder @pastel girder quick question could we get another tab here in the support section to be able to report players?
@olive robin BSG at the moment isn't taking manual cheater reports. This might change sometime soon when the function to report players will be added.
But there is no confirmation when the function will be implemented.
thats perfectly fine thank you for the information, if we are allowed to make a suggestion if this does change in the future, having a tab like that would be a big help with the function for evidence so it isnt just a he said she said
cheaters will always be there if there is no manual mods which can go in and spectate and ban straight away. if report system it will be like that they can cheat for months and then just buy a new account when they get banned, like in many other games.
@last zodiac not if there is a function for evidence, once it is reviewed they could be banned much quicker
thats true
If there will be a function to report players it will most likely be implemented in the game, or work through the launcher.
we arent police but we are the first line of defense
manual reviews of all the reports doesnt take crazy ammounts of time nah
@fallow girder whatever works the best and the people who put it in think is best as long as we can upload short videos or screen captions with it i think would work 100% better
i just wanna say, you guys got an amazing game, dont let it get destroyed by cheaters 😃 i hope i can play this game until the final release , because i enjoy it alot.
@last zodiac many of us do enjoy it, trust me back in the day it was much worse it is slowly getting worked on
yeah, indeed. i will stick with labs for now because it seems like the cheaters dont like the raiders there.
ofocurse theire are some cheaters but its not like infested with cheaters all over the place
labs is okay to me, but im really not a big fan of it
i agree , but having the feeling that you cant go fully geared cuz you can risk losing it to a cheater so easy. thats not a very good feeling.
could do what i do, use cheap guns that no one uses so they most likely wont take it, and get your skills that way. you can get skills with just about anything that is above a 9x19
i got alot of hours on this game so i can use any weapon, that is not a problem but the fun is with going with a big awesome gun which makes noise.
i think its more fun to go in with someone super cheap and kill a fully geared guy XD
that problably a good challlenge . but right now its easy because of the one shot mosin 😛
yea my playstyle changes so much when i put alot of money into the raid xD
im not talking about using a mosin XD
mosin is a good gun ,just the helmets and face shield's needs to be re worked
i went with mp5 once just because its a cool gun but its useless against any armor because you have not one single armor penetration round for it xD
yea had labs round with 2000 absorbed damage was 1 scav and a shotgun lmao
yup^
Further up I made a correction, since it has been pretty much confirmed by Nikita and is also part of the official announcements.
they could add armor penetration bullets to all the guns tbh, just keep a balanced Damage
So it's pretty much confirmed, just that we don't know when it will come.
wait what will come?
Had the opportunity to interview Nikita with the help of Veritas! Was an awesome experience for me to pick his brains about the world behind BSG and where EF...
Watch from the timestamp
Or 1:09:03
or
?
ah yep you are right there will a report button in .12
Is there anyway you can change the currency on the site? Because it's always in USD and I want the exact price of the game, since I live in Canada
it will show the actual price during the payment iirc
there should only be one conversion rate, and the the payment service bsg uses should use that one
Also, how do I enable 2 step verification?
for the game or discord?
the game
log in on the homepage and then profile > security settings
options are back-up email, TAN, secret question and google authenticator (which is 2 step)
np
Tau ✨#0303 was getting people in a group and killing us on pourpous
can u just ban him
Garcon and Young Simba was with me
game stuck on loading screen>?
HOw do i post in clan chat
@fresh depot you need to tell a mod you are the Clan lead
Server problems as EU? Doors don’t open and cant extract on lab
What server?
its literally my channel but i dont own it
Was literally playing the game an hour ago and now whenever i try to log in i just get an infinite loading screen. Anyone able to help me out?
Any one else having no audio issues? 3rd day in a row now, to where i have to reinstall the game just to get audio back. I've tried everything, new drivers. settings. Everything else on my PC works as it should. Any insight would be appreciated
When i open tarkov and i type in my password and email when i press next its saying you have reached maximum attempts. Try again later what should i do when my password and email are correct?
Wait an hour
but i need to do it all the time?
every time when i log in?
and i need to wait in game or i can close it
@undone cove
@vivid briar If you get the info incorrect more than a few times
You will have to wait an hour
If it keeps telling you some of your info is wrong, click on you forgot your password
ok thanks
( ͡⊙ ͜ʖ ͡⊙)
it helped @undone cove really thank you
@vivid briar Always happy to help
I keep getting a moving error when i get my insurance back, have to relaunch the game every time to collect my insurance after i get the error
@prisma lodge Try completely relogging in
i usually do, i dont stay logged into any of my games on my pc
Do u do it manually?
Like click the log out button?
@prisma lodge Also, dont drag the insured items, try ctrl+left click
Tell me if it works
Is there any way to undo handing something over for a mission or is it just gone
fuck
Friend from the west ate my bag with literally anything important in it
KEy bar, docs, all money, all gold chains and rolers
Looks like he scammed you
Is that a joke
I thought the game wouldnt touch items with stuff inside?
It wont let you sell anything
wow
trying to submit bug, I assume I hit the tan button and it submits?
yeah, the lighter one
When the bug report bugs
@stuck plover We're not moderating team-killing or how people conduct themselves in the game at the moment.
obviously i know anti cheat is implemented and running, or at least was, but i just got killed by a hacker from across the map like he came around the corner from the other side of labs and instantly killed me. there is no way he knew i was there. just to let developers or moderators know it looks like there is another wave of hackers
They know. He touched on it in the podcast. 1 theres a bunch of different ways people can cheat. It will take time for them to determine them and update their anti cheat. 2 they can do updates without us knowing. Which is one way to catch cheaters. 3 this is beta expect it to be a beta.
U mean @remote cave edition discounts?
No they don’t...?
Most sales occur on major global/Russian Hollidays.
I cant log in to Tarkov even if i wait 1 hour
My friend is getting an Error "Backend empty respone for https://prod.escapefromtarkov.com/client/game/profile/nickmame/reserved Status 0" He has resinstalled a few times and gets this error a few times
But just keeps getting it
i need help
Error checking the launcher update
Error retrieving link to launcher package
The remote server returned an error: (502) Bad Gateway.
i cant join the game
allows show me this
Same. I assume they're doing some sort of emergency fix?
I'll try again in an hour
im getting a error that says
Error checking the launcher update
Error retrieving link to launcher package
The remote server returned an error: (521) Bad Gateway.
I get both. There are two error windows that I have to close
mines 521 aswell
on the launcher it say error 502 so...
its not an error code its just a message
oh
so our issue is 521
i get 521
there probably gonna fix it in like 2 hours is my geuss
if not definantly by tommorow
no doubt
its working again for me 😃
lemme check
Same
Yeah its back up 😀 👍
Anyone having issues reconnecting to a raid? It DCed me and I cannot get back in lol.
Hey anyone who was affected by the server issue, please submit logs in bug report
Then send me tickets number
Can any support team members explain to me why Arven93 was banned? He was the first one to level 70, and the two time season champ on tarkov website.
Three days ago he was banned for no reason.
Immediately his account was terminated and an inability to even submit a ticket
After 6300 hrs and thousands of raids
Don’t hack?
Don’t hack? Ya he streams all of his gameplay you took
Tool*
He was banned because of cry babies
Little babies who cry about every death being because of hacks

Well he gone now 👍🏻👍🏻👍🏻 R.I.P.
i did a bunch of quets and now after 505 they are all not done anymore?
any idea how to solve this issue?
it's telling me i still need to buy the game but i have already bought it
receipt to prove it
when did you buy?
maybe the payment process takes a while
Has anyone found a fix for the anticheat connection lost issue? and no i don't have cheats. has happened every raid for the past 3 days
its a bug between your client and the server. it happens randomly to people. has happened to me a fair bit recently too
