community-support

[carmine finch]

I've verified integrity, uninstalled and reinstalled both game and launcher several times

[mild flame]

ram size?

[carmine finch]

32GB with AMD 7800x3d and RX 6800 XT

[mild flame]

any error messages or just freeze?

[carmine finch]

just hard freeze

[mild flame]

nvidia gpu? if yes, revert driver version back to 576.28 or 56X.XX

[carmine finch]

no AMD 6800 XT

[mild flame]

oh sorry sorry missed that. launch game and put all settings to low first and try again

[ornate magnet]

Доброго времени суток, нуждаюсь в помощи, не приходит на почту Gmail письмо с сбросом пароля, на другом аккаунте который зарегистрирован на почту vk письма приходят, Gmail почта чистая, место для новых писем есть, подскажите что делать в этой ситуации
(Good day, I need help, I don't receive a password reset letter to my Gmail, letters do come to another account that is registered to my VK mail, Gmail is clean, there is space for new letters, tell me what to do in this situation)

[carmine finch]

I reverted all settings to very low. Same outcome

[carmine finch]

Before update i was on medium textures and high everything else running 1440p averaging over 100fps

[vale tartan]

Guys i can't use crouch + the scroll wheel if i try it it just crouch

[mild flame]

a quick scroll up and i see some people are experience crashes as well. since you already done the reinstalls and whatnot, i think you probably need to submit a ticket to support to report your issue

[mild flame]

holding C?

[carmine finch]

roger. appreciate you taking the time. I just got my settings dialed too. Tarkov baby!

[umbral pier]

I have a problem I got a bot request and had made it wrong because I have the game in English and speak German so I wanted to understand the game in English and got it wrong and now I'm banned from the flea where exactly do I have to go?

[tight raven]

Why cant I use any of the weapons Ive unlock and purchased in arena? In the preset screen it tells me to unlock the weapon in the armory, but it is already unlocked in the armory. This is only for weapons btw, armor works fine

[compact kraken]

same

[fast tiger]

did you change the game to german yet?

[fast tiger]

can take up to 2 days

[umbral pier]

yes i have now switched the game to german so it won't happen again

[surreal finch]

yo, anybody else got a amd gpu and had trouble with "BEservices" freezing up your game when you shoot?

[fast tiger]

whats your GPU?

[surreal finch]

rx 9070 xt

[fast tiger]

you can write to BSG suppport

??support

[white steppe]

[e-mail]

[devout steppe]

I GOT BANNED FROM FLEA WTF

and i restarted

[compact kraken]

i went on a scav raid and it fixed it

[devout steppe]

AND NOW IT BOOTS ME TO MAIN MENU WHEN I CLICK FLEA

[umbral pier]

i have created a support request on the website thank you

[devout steppe]

bsg has to be high

i get domed by a 300hr guy tagilla hunting, and they choose to ban me from flea wtf

[compact kraken]

chill out bro just go on a raid

[devout steppe]

yeah but its fucked

ok it worked thanks

[olive fiber]

i keep getting a unity crash after maybe 90 seconds everytime i launch the game anyone know how to fix?

[gaunt hornet]

My game froze for a very short amount of time every time I try to scope in
This happens after I updated the graphics driver is there a way to fix this?

[olive fiber]

are you using variable zoom optics

[gaunt hornet]

yes

this never happen tho
not until I updated the driver

[olive fiber]

its been a bug for a while i dont know a fix other than run 1x scopes or maybe roll back your drivers

[mild flame]

revert gpu driver to 576.28 or 56X.XX version

[gaunt hornet]

Ok ty

[little granite]

anyone know how to fix this i was trying to start up the launcher and this keeps popping up

[vale tartan]

yes

[west jetty]

what should i do if my game doesnt load in within 30 minutes

it was working fine yesterday

[mild flame]

https://www.reddit.com/r/buildapc/comments/per6we/hey_guys_got_a_pc_here_and_every_time_i_load_a/ for your reference.

[mild flame]

you can try the ipconfig thingy

[slim spruce]

your windows may be corrupt. open cmd as admin and run "sfc /scannow" no quotes

or the exe is corrupt

[heady vault]

Anyone know why ive been getting these random crashes recently? When it does, it freezes my entire PC and I have to manually restart it to actually get it functioning again

[vale tartan]

Guys i can't use crouch + the scroll wheel if i try it it just crouch

[west jetty]

how do i do that

[mild flame]

https://www.reddit.com/r/EscapefromTarkov/comments/10kob63/fix_for_cant_connect_its_a_dns_issue/ see the comments

[west jetty]

yeah my game just gets past loading profile stuff, then just sits on the loading screen

[little granite]

Windows Resource Protection did not find any integrity violations.

[vale tartan]

Guys i can't use crouch + the scroll wheel if i try it it just crouch

[slim spruce]

check the disk for errors C

my pc > right click C > properties > tools > error checking

[misty sluice]

Greetings, my dear fellas. Am I allowed to ask a simple question regarding Tarkov's Battleye here?

Well, I tried to be specific but Discord seemed to have deleted my message for being too specific. Anyways, a simpler statement perhaps. Battleye blocked a file known as system.ni.dll, which is located in a folder generally known to be associated Microsoft NET (C\Windows\assembly\xxx).

Although I could play tarkov as usual, I find it weird and would love to see anyone sharing similar conditions.

Thanks in advance.

[dusky socket]

guys, i got the task for deeper pockets, handed in 15 bitcoins, and when i clicked complete i got a backend error, the task for it is now gone, bitcoins are gone, but i didnt get my deeper pockets????

[cedar sand]

Unlucky, if it doesn't give it to you, all you can do is contact support

[dusky socket]

guess i'll wait for abit, i better get those deeper pockets omfg

[little granite]

no errors were found

[strong vault]

I dont recieve the security code for signing in, is there a fix for this

[mild flame]

waiting is the fix

[trail jetty]

Cant get gunsmith 8 to work. Any help please?

I have tried everything i can think of

[cedar sand]

Wrong mag

[fast tiger]

#beginners-assistance

[trail jetty]

ive tried both the old and standard Ak-12 varients of the mag

[cedar sand]

The magazine in your screenshot is the wrong one

[mild flame]

check wiki. if it doesnt work, check it again. you will always miss smth out.

[compact kraken]

anybody got a fix for this?

[cedar sand]

Better off asking in the Arena Discord maybe, this server is for EFT, the Arena server may have more users who have had your issue

[trail jetty]

Theres both the mags ive tried. I know for a fact the wiki says its not the early model. ive tried both tho and neither have worked

[compact kraken]

alr thx

[mild flame]

then it's something else that is wrong

[trail jetty]

Wiki is the first one and mines the second. I genuinly have tried it all here.

Even the gun specs match exactly. Even made sure barrel was clear.

[mild flame]

remove rounds in the mag if any. if no, then restart your game.

[trail jetty]

Restarting tarkov fixed it. Ready for 1.0 they say. Thanks mate!

[mild flame]

🤦

[quick tinsel]

was trying to upgrade my gear rack and got error 1000 , and error 228 anyway to resolve this issue?

[fast tiger]

in launcher:

• clear cache
• delete logs
• verify files
  restart PC and try again

[lavish marten]

That's a new one for me

[brisk gorge]

Hey does anybody know how to fix the flea market pve ban? I have done nothing to legitimately achieve a ban, and got it while buying a marker. I have cleared my cache, done a raid, closed and opend the game, as well as checking the integrity of the game files and nothing works.

[fast tiger]

verifyed game files? deleted logs?

[brisk gorge]

Just deleted my logs, and fully restarted my pc. Been on reddit and seems that the fix varries as the bug is likely the result of the new patch. Some people are able to fix it by just clearing their cache and other people cant fix it at all.

(Still have the bug and didnt fix it yet.)

[quick tinsel]

did all that still having the same problem

[fast tiger]

write support

??support

[white steppe]

[e-mail]

[viscid basalt]

Another one time, I just clicked escape at the same time, when captcha appeared

[west jetty]

am i able to send a screenshot of my error log in here for help?

[quick tinsel]

was do it , just accidently closed the post, so igess i have to wait untill tomorrow

[brisk gorge]

This might work for you but edit a weapon and buy the parts via the assemble button. I tried it and it works for me agian.

[fast tiger]

no BSG staff here usually, just players like yourself. report in launcher is better

[west jetty]

ok i just wanted to see if anyone would know or if anyone experienced this issue before. ill just shoot them an email

[fast tiger]

couple people for sure since recent update

[arctic oxide]

First it was 5 min then 30 min. There was no captcha

[west jetty]

i played it fine yesterday, but today my game wont load

just sits here\

[fast tiger]

what did you do so far?

[west jetty]

i deleted it and reinstalled

thats all i did

i didnt want to mess anything up

but still no work

[west jetty]

.

[fast tiger]

🤷

[west jetty]

i just sent support an email

[thorny notch]

Is it not possible to stack flashlight buffs with multiple layers? Altyn faceshiel + gaswelders only takes the gaswelder property

[viscid basalt]

For me it was 10 min and after 1h

[arctic oxide]

When you tried to open it after the timer it just immediately closes again right ?

[viscid basalt]

I got banned for 10 minutes, waited 10 minutes doing nothing, went to the flea market and got banned for an 1 hour. Then I just went to bed

This time the ban was more than 10 minutes and less than an hour, I played 1 raid

[slim spruce]

what is that version.dll from in the error?

@misty sluice battleye's FAQ says to check windows for integrity errors with cmd as admin and run "sfc /scannow" no quotes

[lone furnace]

I've had the same issue since patch. Send a bug report. It's most likely an issue on BSG's end.

[brisk fog]

hey I just got the game and I’m locked at 15 mb/s and 8mb/s is that normal?

[mint hedge]

hey, so i’ve been playing pve on and off since release. i came to the conclusion the other day that i wanted to goon hunt. felt like i hadn’t seen them in ages. then i realized that the goons have never spawned for me ever in pve. mind you i main customs, with a high frequent on shoreline. is this a me problem? is it common? is there a fix?

[empty pivot]

Guys did anyone of you have the problem in arena where if you unlock a weapon the attachments say you need to unlock the weapon to use the attachments? I cant play a stock mcx after unlocking

[vale tartan]

Guys i can't use crouch + the scroll wheel if i try it it just crouch

[empty pivot]

change crouch from press to release

[teal oyster]

Me problem as well, its been a long time since Ive seen them.

[mint hedge]

damn. i mean glad it isnt just me, and this could be a wide issue, but ts is out of hand. 😭

[teal oyster]

They were the last three bosses I needed for the predator apparel, and I died looking for them. Back to back raids on every map they spawn on

[runic patrol]

Anyone else experiencing issues starting the game? When I launch it it only shows the background image of the main menu, no Tarkov logo, no menu, no spinning wheel.. task doesnt crash though. Already emptied my cache and tried again...

[vale tartan]

its alredy on release by default

[gritty trench]

anyone knows how to get unbanned from the flea ? i accidently press esc on a capcha

[teal oyster]

Last 5 days Ive been dealing with this. Had nothing to do with the new update, its been since before that. Cant do anything about it

[runic patrol]

Hmm first time I ran into this issue.. just restarted. Fingers crossed.

[runic patrol]

Just wait.. it's a ban on cooldown.

[slim spruce]

verify game integrity first

game settings

[broken dock]

bro i got band from the flea becus i mist click

[slim spruce]

wait 10 minutes to an hour

[broken dock]

ok tnx got the same

[fervent wyvern]

i havent been able to buy anything from the traders directly bc it says i dont have the money for it, has been happening since before the update. if i just go to flea i can buy fine from there but traders just completely dont work

[teal oyster]

If you find a solution, holla please

[slim spruce]

restart your game or it might be out of stock

[fervent wyvern]

trust me its not out of stock or restart

its every item and has been this way for weeks

[cunning sorrel]

How can i make a ticket i just got tked cold blood 3 witnesses

and video

@slim spruce

[fervent wyvern]

figured out the thicc case still desperately would love to be able to buy things from traders lmk if anyone has advice ty

[vagrant pagoda]

Hello can anyone knows how the FLEA market bann works ?

[slim spruce]

#discord-mod-mail

[river slate]

anyone else game crashing because of the update? i have 9800x3d and rx 9070 xt everything is updated still getting unity crash or pc shutdown like a lot sometimes cant even see the menu crasshing that fast

before the update still newest drivers but never crashed

[fast tiger]

Not crashing. For nvidia GPUs its advised to roll back drivers. Maybe there is something like this for AMD GPUs too?

[wraith jolt]

does anyone else have the issue when, playing arena, and you unlock a gun but are unable to use it because its "not unlocked in your armory"?

[teal oyster]

Rolling back the drivers has done nothing for me. Im hoping the issue is on their side

[brittle dust]

Hello, I am contacting you because I have a problem in the hideout. I have upgraded my equipment predetermination from level 1 to 2, but when I install it, I receive errors. I have tried to remove all the equipment from my mannequin, but nothing changes. Can you help me? Thank you.

[fast tiger]

In Launcher:

• clear cache
• delete logs
• verify files
  then restart PC

[quick horizon]

Just saw this. If you still have the problem, go and end BSGLauncher from running in the background once you are in game and that will solve it

[vagrant briar]

YES dude anyone know how to fix it? i have the same issue

[brittle dust]

I just did it but it didn't change anything...

[lunar crag]

Why is it arena loads fine up until the presets then the game just dies

[slow sage]

Can anyone help with suggestions on gear rack 3 not finishing the upgrade on PVE?

[viscid basalt]

It happened again…

[crude pivot]

Hot zone quest not working in reserve atm

[slim spruce]

don't do things so fast on flea market

[crude pivot]

is there a way to leave a ticket ?

[slim spruce]

for?

[crude pivot]

a bug in reserve

hot zone quest

[slim spruce]

a bug report in the launcher

[crude pivot]

ohh mad, tnx bro

[viscid basalt]

Why? It's a terrible system that doesn't protect anyone, but only cripples

[west jetty]

Bsg launcher auto closes when I open the game

[quick horizon]

Check in task manager to make sure its closed entirely. Thats the problem I have and how I fix it

[carmine finch]

Since the update my performance has plummeted and every time i try to open the hideout it crashed. It's unplayable, its not my computer. Surely I'm not alone. I see the internet praising the audio fix to high heaven but it freakin bricked my game

[inland stratus]

anyone knows what error is this?

[carmine finch]

How long before BSG usually responds to a support ticket?

[west jetty]

what are all the things i end

just the launcher or the other things too?

[austere dune]

conflicting weapon mods

[quick horizon]

Just check if BSGLauncher is still in task manager once your game is running

[carmine finch]

I have a 7800x3d and rx 6800XT. Its been unplayable since the update. Crashes everytime I try to open the hideout. I've tried everything I can think of. No luck, very frustrated.

[quick horizon]

If it is end task

[west jetty]

theres 5 BSG launchers and a BattlEye Launcher (32bit)

[quick horizon]

End all BSGLaunchers and alt tab back in the game and see if it loads you in

[west jetty]

still nothing

theres a few things in the error logs

[carmine finch]

I rolled back my AMD drivers, to no avail. For me crashes evertime i try and open the hideout.

[carmine finch]

Do you have Arena installed? My error logs have only messages pertaining to Arena even though I've never had it installed. Maybe not having Arena installed borked something?

[west jetty]

where do i find this in files Q: While attempting to start the game, it won't get past the first/second loading screen.
A: Go into Documents\Escape from Tarkov and delete the local.ini file and then restart Tarkov. If this does not fix the problem, go to the same file location and delete the shared.ini file and local.ini file again. Keep in mind, that this will reset your settings for Tarkov, so if you want to keep them, backup both of the .ini files first before deleting them.

i cant find the thing in documents

[manic sage]

is it based on money or just the speed you buy things cause it happened to me when i tried to get a thicc case

[viscid basalt]

I just have a high APM, after games like HOI4, Starcraft and some MOBO, it's hard to use the interface not fast.
It seems the developers were trying to solve the bot problem, which they did by refusing web requests, why do they need captcha now - I don't understand

[vernal jewel]

Hi friends. I bought EFT 2 days ago and I'm having a huge problem that: Stuttering/freezing when I shoot. It happens every single time and I just can't play the game cause I can't fight players (and sometimes even scavs).
My specs:

• AMD RX 6700 XT
• i5 11400f
• 16gb RAM 3200mhz
  (the game is installed in a m2 ssd)
  can someone help me pls?

[inland stratus]

okk tq

[hollow pulsar]

is tarkov full of cheaters still

[lunar crag]

why is it arena dies when loading presets, ive installed it 3 times now

[viscid basalt]

I got banned again

This game is trolling me, I'm flagged and I get banned every single time when something is wrong with the captcha, the 3rd time because of pressing escape

[viscid basalt]

I think so because the bans started after a streak of 3 captchas and my friends don't get banned after a bad captcha

[slim spruce]

we'll see. More people are getting banned maybe some sensitivity was increased.

[west jetty]

hey is it okay if I install my tarkov stuff onto an external ssd

[random gust]

I have both MDRs unlocked in arena but the black one is saying a couple parts need MDR unlocked in armory to use? When i have both MDRs unlocked

[slim spruce]

if it's usb c perhaps

[viscid basalt]

In my case it seems to be unrelated. The problem is that the captcha was introduced when work with flea market worked through web requests, which, as I understand from the information on the Internet, was changed 4 years ago and now has a different logic, which is why the captcha became useless, since it only protected against game emulation.

I'll ask a friend how the captcha works in the code, I wonder if it really protects against internal bots. But it's not a protection against external bots, because it's too easy to bypass

[dawn falcon]

my tarkov keeps crashing but i dont get a report and i dont know why

[west jetty]

reinstalling the game for the 3rd time, hope it works this time 🤞

[random gust]

can anyone help with this

[mild flame]

16gb ram is not enough for the game..

[sudden moth]

anyone can help me with this

[light forge]

Hello, I need help, when I double click on the launcher nothing happens, it doesn't launch and neither does the game, first time I have this, I have already deleted and redownloaded the launcher but nothing changes, I was still playing this afternoon however, I don't understand what can I do? thank you

[sudden moth]

ive tried clearing cache, uninstallling, restarting pc

[upper epoch]

Can someone help me? Ive unistalled tarkov a while back and wanna play again, went to instal and now the game files are compromized and clicking repair does NOTHING please i want some insite

[slim spruce]

start the launcher as admin and try again. Otherwise reinstall the game to any folder within c:\program files (x86)\here

[upper epoch]

when installing it within the PROGRAM FILES do i make a new folder named "Battlestate Games"?

[mild flame]

just let it do its work...

[upper epoch]

Youre so very smart, It seemed admin worked! THANK YOU ! ❤️

[sudden moth]

lmao for 3 hours it hadnt moved

[dawn falcon]

my tarkov crashes randomly in raid but not whenim in lobby T.T

[mild flame]

nvidia gpu? if yes, revert gpu driver version back to 576.28 or 56X.XX

[dawn falcon]

uh

im not sure i just built this pc adn im new to pc stuff

[mild flame]

ram size?

[dawn falcon]

gigabyte geoforce rtx 4070

16 per stick i ahve 64 rn

[mild flame]

try reverting gpu driver version back to the mentioned version first and go from there

[dawn falcon]

do you think you can help me do that . . .

uh i didnt download the new drivers yet

[true falcon]

Anybody in here that can help with a stolen account, I've already emailed support, just being impatient. Haven't played in a few months and decided to hop on today, when I tried to log in it said my credentials were wrong. Tried to reset my email and it said it didn't exist. I went through my spam emails and on June 5th there was an email from BSG saying the email change process had been started

[lunar crag]

i unlocked the axmc in arena and it says i cant use it bc it snot unlocked

[mild flame]

https://www.nvidia.com/en-us/drivers/

[lunar crag]

like the gubs unlocked but the pieces for it say they arnt

[hot birch]

Any luck??

[west jetty]

almost done installing

its unpacking game files

[dawn falcon]

I THINK IT WORKED I DIDNT CRASH IN A SCAV RAID TYVM

[mild flame]

good for you. enjoy your raids

[dawn falcon]

i appreciate you

tyvm

[west jetty]

now checking integrity

launching game 🤞

[hot birch]

All good? 👀

[west jetty]

it just gives me the same errors as before

[dapper falcon]

any one elses tarkov broken? ever simce i updated i am able to launch the game but i get stuck loading in to the main menu paige and can never load in i have checked my file imtegrity and have even unistalled and reinstalled

[west jetty]

same boat as me

if anyone finds a fix, @me

[mild flame]

try at your own risk. https://www.reddit.com/r/EscapefromTarkov/comments/olxbwx/game_stuck_in_first_loading_screen/

[unique dune]

I completed the quest for larger pockets, got backend error 1000 or 1001 and now the quest says completed but no large pockets. I restarted the game, cleared logs and verified files... What to do?

[quiet summit]

You'll have to open a ticket via your proifle

[alpine heath]

https://cdn.discordapp.com/attachments/1384800889486835824/1387285397222199316/image.png?ex=685cc9b5&is=685b7835&hm=daf629971a9cf91ca20edba7ef3da6dc420e5ca25acd1ce40cff52301fde7494&

is there a fix for this bug after you reconnect to a raid?

this is pretty annoying, happens every time it dc'd me so far

[quiet summit]

As far as I know, only Alt+F4 and reconnect again

[alpine heath]

@quiet summit Doesn't do anything, I've reconnected 5 times, tried closing the game normally, alt+f4, restart pc, nothing solves it, I can't even move at all, or swap items on my pmc, nothing.

[humble marlin]

Guys, I am new and the launcher is a headache, been stuck on Calculating time for like forever and no online fixes can be found

Its been an issue since 2020 apparently

Ive tried several launcher reinstalls, tried every solution online, Nothing works

really thinking of refunding if someone can't help

(I have the space, my WiFi is fine, servers are up still says 0/0) official support reply is a joke. Ive been at this for 3 hours

[west jetty]

how do I actually delete the control.ini file

i put the command into the cmd prompt and find the settings folder, but theres nothing there

run program not prompt

[dawn falcon]

tyvm :3

[quiet summit]

Run launcher as admin, let sit for 10 minutes don't touch it

Watch a few reels on YT or instagram in the meanwhile

[humble marlin]

As in the previous channel, no prevail.

[quiet summit]

Try C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

[quiet summit]

Try to go to whatever install folder you're installing to, right click untick read only, then do the same as I said again

Let it sit for another 10 or 15

What OS are you running?

[humble marlin]

LMAO

I can't terminate it either xD

[quiet summit]

Is this your first day/time installing?

[humble marlin]

Yes

[quiet summit]

Restart your compooper, do what I said most recently again

[humble marlin]

I had to buy arena just now as it told me its another work around

[quiet summit]

Bruh who told you that's a workaround

[humble marlin]

Tarkov forums

[quiet summit]

Anyways, yeah

[quiet summit]

^

[humble marlin]

It was a response on the official thread

Worked for many

[west jetty]

Yeah I delete it and then when I boot up the game, the file reappears

[quiet summit]

. . . Yes you require a controls.ini for you to have any controls bound

So it creates it

[humble marlin]

Its a beefy ass pc but pooper is what it seems to be with this launcher lmao

Also yes done now I will let it sit, if nothing in the next 30 mins I will consult again

[west jetty]

makes sense, my bad

[quiet summit]

Lol no problem, why are you trying to delete it?

Posted @woven pendant
Hey all!! New here, but played on and off since 2016 ◡̈ I have a number of questions about optimizing for performance, because the improvements I’ve gotten since major hardware upgrades are decaying for some reason…

[west jetty]

I think I misread the Reddit article I found and replaced the control.ini thing with the deleting local.ini files and such

I still don’t know how to delete the local.ini things, my documents folder doesn’t have escape from tarkov in it

[quiet summit]

Why are you trying to delete those files?

[deft pulsar]

I just completed Old Patterns, turned in the bitcoin, got an error. Lost my bitcoin, completed the quest, and didn't get bigger pockets? Known issue or support ticket time?

[quiet summit]

You'll have to open a ticket via your proifle

If it poofs after an error code

[deft pulsar]

Tried a restart, but I'll run a raid to see if that fixes it before I open a ticket.

[tiny arrow]

crashing everytime when i go to the hideout...heelpp!

[humble marlin]

Some progress :3

[quiet summit]

Swag

[lost mulch]

why cant i loot airdrop? i just saw it land and it wont let me loot it

[quiet summit]

If you want it enough, Hide in a bush, Alt+F4 and then reconnect

[humble marlin]

Is disconnect protection allowed to be abused like that?

[quiet summit]

There's no disconnect protection

That's why I said if he wants it enoguh lol

[humble marlin]

Whyy. That's like the first thing you should have in any game like this.
If your game crashes you should just be able to pick up where you left off without penalty. It's like one of the most important protocols for games like this.

[winter tangle]

Anyone have a clue on what this could be?

[fast tiger]

Disconnect protection can be abused like you wrote 2 min before

[manic cairn]

Been experiencing items taking longer to load up their images and the itself has been taking longer to load in and out of raids. Anyone can help?

[brazen kayak]

hi guys, i try to send an .PNG to the support but that tell me " invalid file "

[quiet summit]

Then try a different format?

[brazen kayak]

like what?

[slim spruce]

jpg

[slim spruce]

does factory work?

[winter tangle]

Haven’t tried factory or any other map tbh, but I’m grabbing some more ram tomorrow

Gonna get 2 16 sticks

[brazen kayak]

thx

[pearl ermine]

anyone know why or how to fix my game crashing and force restarting all the time. i can barely play a full raid without it happening any ideas would love a dm about it

[verbal tartan]

Guessing from the obvious theory, what's your computer specs?
You could try uninstalling and reinstalling as well

[slim spruce]

nvidia card?

[pearl ermine]

i9 14900 and 4080 nothing godlike but it was fine few months ago i had taken a break and now cant play

[west jetty]

game doesn’t load past the loading screen

[quiet summit]

Did you install Arena & Escape from Tarkov in the same directory?

[west jetty]

I don’t have arena

[quiet summit]

Navigate to
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov - Make sure entire folder not set read only

So untick read only, hit OK, launch again.

[verbal tartan]

If you haven't already try a fresh install

If that doesn't work someone nerdier might have an answer

[mild flame]

ram size?

[pearl ermine]

32gb

trying a fresh install atm

[mild flame]

was gonna tell you to revert gpu driver version back to 576.28 or 56X.XX but since you trying reinstall, then see if that works

[west jetty]

why when I click off read only and hit apply, when I click on the properties, it goes back to read only

[quiet summit]

Just do as i say, dont reopen it

[west jetty]

still nothing

I literally bought the game right after the new patch and it worked fine, now this yesterday and today

[mild flame]

try restart your router if you havent done so

[west jetty]

yeah no still notting

😭

[mild flame]

well, wait for them to get it fixed then, assuming you have submitted a ticket.

[west jetty]

i emailed them

yesterday

[terse forge]

keep us informed. im stuck in this same place too xd

[mild flame]

or try whitelisting bsg launcher and the game via your antivirus

[west jetty]

just did

testing now

damn

Ill just wait for the email back from support

here is my error log

[teal oyster]

Yoo Im still dealing with this also. Im going to wait it out until Nvidia updates their drivers again. If that doesnt work, then Ill just yeet my account.

[teal oyster]

Ive done everything possible, to no avail. If you manage to find anything to fix this, could you tag me in a comment or something?

[west jetty]

brother ive done everything also

[mild flame]

you can also revert gpu drivers

[teal oyster]

Ive done that

[teal oyster]

Does everyone keep telling you to revert your drivers also?🤣 Assuming that didnt work?

[west jetty]

that might be the only thing i havnt done

ill test it

how do i do that

[teal oyster]

Oh shit, yeah let me know the results please and which driver you end up reverting to. I tried, 566, and the previous. Theres a few comments up top a ways explaining how to get her done. Im almlst positive you can go to the nvidia website or panel, go to drivers and scroll for the previous driver. When you see it, download it and install it

[mild flame]

because recent nvidia gpu drivers are causing issues for games. the recent updates are more for 50 series but problematic for 40 series and below.

[teal oyster]

That makes sense, Im using the 4070 ti super and Im almost positive these issues occured after the latest update. But when I revert it doesnt work either?

So maybe Ill wait for the new driver update whenever that decides to come around

[mild flame]

i am using 576.28 version with 4060 but people are saying 56X is better.

[mild flame]

lol nvidia will only probably fix if there are enough reports though.

[west jetty]

how do i revert

[mild flame]

https://www.nvidia.com/en-us/drivers/

[teal oyster]

I read online that they update, monthly. Who knows tbh but thats my last hope

[teal oyster]

Also, thank you for helping out🙏 I know a lot of my questions should be aimed towards bsg, Everyone that has tried offering fixes, I appreciate you!

[mild flame]

just consider me being bored and not wanting to go into a raid for now. lol

[steel hearth]

i cannot figure out a fix to this ive tried chekcing integrity of files and clearing the cache but i need to turn these items in for a weekly and the items are glitched i guess....

i have also tried turning them in individually and turning in different items

[mild flame]

try moving them out from box/ bag/ rig. or find new ones to hand in

[steel hearth]

i have tried finding new ones but ill try moving them all into my med box and out and see if that works

[mild flame]

dont put them inside the box. just your stash in general and try

[steel hearth]

i tried just my stash, just my box, on my character
all said the same thing

[mild flame]

https://www.youtube.com/watch?v=63FUyZS4Jlk&t=51s

[steel hearth]

i watched taht video but ive also restarted my computer and everything i just havent tried "selling the item or discarding it" cause i dont want to look for 5 more bandages...

i guess i have no other choicec but to sell them all

[mild flame]

i think they are craftable right? crafted items have FIR status.

[steel hearth]

probably but its a new account so

i dont have access to that craft yet

[broken thistle]

Not sure how to go about it. but last night i had completed Old Patterns quest for bigger pockets & once i "completed" it, it gave me a Backend error 1000. tried restarting the game twice and ran a raid to see if it would update but nothing seems to have changed.

[mild flame]

verified files?

[broken thistle]

Am doing it currently, not sure if this would need godly powers to fix

[humble marlin]

So uh tarkov arena downloaded but normal Tarkov refuses to leave the 0/0 calculating time mark.

[slim spruce]

be patient

[broken thistle]

Yeah, Verified files but nothing

cleared chache too just in case

[snow tangle]

when i try to use the sa58 that i bought in the armory it wont let me since i dont own certian attachments witch i can unlock only using the sa58 what do i do?

[mild flame]

searched chat history, needa restart com

[humble marlin]

It's been 5 hours 😐

[slim spruce]

is C drive full?

[humble marlin]

I have 2+ TB also I followed the same instructions as I was given above for maximum coverage of possibile issues.

[slim spruce]

install to any folder in C:\program files (x86)\here

[humble marlin]

:/ I'm already doing this

I do however appreciate the help!

[crystal shore]

When I attempt to log in, I receive the following message: "Error Code 248 – For security reasons, your account access has been temporarily suspended. You will need to contact technical support for more information." what should I do?

[mild flame]

??support

[white steppe]

[e-mail]

[slim spruce]

disable windows defender

[crystal shore]

but they reply slowly, does it mean I can't play with my friends today

T-T

[humble marlin]

Before I checked this Tarkov magically started to download 😂 yay progress

Thank you still anyway 💜

[dreamy thorn]

vog removed at prapor?

[molten thicket]

anyone experienced tarkov crashing pc on launch?

was fine after a full clean reinstall played one raid turned the game off and now can't start it again

[vivid briar]

what to do if when I log into my account and it gets to the point where I have to enter the code from 2f, it just throws me to the main page even though I write the code correctly

[humble marlin]

@fast yacht check one of these is not at 0, load up the game first and find it in this slider.

This is a secondary master volume by your PC ;p

[fast yacht]

yeah I’m definitely gonna go make sure I didnt do that next time I get a chance to go on my pc

there’s a pretty good chance that’s actually what happened come to think of it

I always turn down the master volume of the game when I’m viewing a clip I just recorded with the game still open in the background

[humble marlin]

I do hope this was the solution to your issue. It's on an application per exe basis.

🙏 let me know if it works

[heady vault]

So im having a huge issue right now. Almost every single raid I go into, my game freezes which then makes my pc freeze aswell resulting me in manually restarting my pc to actually load back in. Does anyone know why this happens?

[humble marlin]

1. Verify files integrity
2. Clear cache

Chances are your game files are corrupt and the game isn't able to load something

Worth doing even if you don't think it's the case

[unique cave]

Got a new PC and am trying to get into my old EOD game with a new email - anyone know how long it takes for support to get back to your request, usually?

[humble marlin]

7-10 Working days. According to most records.

However all dependant on traffic and the ticket in question

[cedar sand]

You cannot “get into” an account without the email and password

[unique cave]

Yeah im not getting any kind of verification code sent to my old email so im waiting to hear from them about what to do

[cedar sand]

You must simply wait.

Many have this issue, the only solution is patience with the verification system

[unique cave]

Brutal, thank you

[heady vault]

Yeah it just like freezes the game, then anytime I try to tab out my whole pc freezes

[humble marlin]

Oh the Tab out pc freeze. Try running borderless and not full screen. Full screen does tend to mess with games and pcs for some unknown reason

If you already are then I'm out of options

[heady vault]

I run borderless all the time xD

[cedar sand]

Nvidia GPU?

[heady vault]

Yes. and its updated

[cedar sand]

Roll back your drivers

576.80 has issues

[heady vault]

Oh really?

[cedar sand]

[heady vault]

Im gonna see if verifying files and clearing cache works first

Then do roll back if it doenst

[heady vault]

Im on 576.02 rn

[humble marlin]

Can confirm ^ it's number 1 on driver reports right now

[cedar sand]

I would still roll back, many people on 576 have reported crashing on the main menu in EFT, rolling back to a previous version resolves it

[heady vault]

Hmm. Okay, Im fine on the main menu, its literally just when loading into a raid, my whole game freezes then when I try to alt tab my whole pc freezes

[cedar sand]

How much memory do you have?

[heady vault]

12gb

[cedar sand]

That is an odd number, usually RAM is in multiples of 8 these days

[heady vault]

Oh

Ram I have 32

I thought you meant VRAM on gpu lmao

[cedar sand]

Show me your game settings if you can please

[heady vault]

Sure give me a few

Idk if a setting I have on is causing it or not aha. I never had this problem before the latest update

[snow tangle]

can anyone help me with something on arena

[cedar sand]

These settings look fine, I would try the driver rollback

[carmine finch]

Any AMD Brethren who keep crashing (hideout for me), I rolled back my drivers, GPU six months back (RX 6800 XT rolled to 24.0.18 released 11/24) . That and making sure MIPS is disabled seemed to fix the issue.

[vivid briar]

what to do if when I log into my account and it gets to the point where I have to enter the code from 2f, it just throws me to the main page even though I write the code correctly

[jolly snow]

can i get some help w arena?

[heady vault]

I did try to roll back but It wouldnt let me

Liek the option is greyed out

[cedar sand]

Use DDU to uninstall your display drivers and then manually install one from Nvidia's website

[heady vault]

DDU?

[cedar sand]

Display Driver Uninstaller

[umbral relic]

same issue .. was there any resolution ?

[plucky canopy]

Keep saying this and then crashing i payed for tarkov 3months ago and haven't been able to play it because of this can someone help

[slim spruce]

make the 2 game exes and launcher exe run as admin in the right click > properties > compatibility tab > check run as admin for all 3

[vivid briar]

help me
what to do if when I log into my account and it gets to the point where I have to enter the code from 2f, it just throws me to the main page even though I write the code correctly

[slim spruce]

try in incognito tab

[vivid briar]

didn't help

[slim spruce]

look for errors when this happens, any messages

https://www.escapefromtarkov.com/profile

[vivid briar]

I just enter my login password
it asks for a 2f code
I enter it 100% correctly
and it throws me back to the authorization page

[slim spruce]

and click here

[vivid briar]

nothing, it just redirects to a page with login and password

[slim spruce]

try in edge browser

[vivid briar]

didn't help

[vivid briar]

what else can I try

how long does it usually take for support to respond by email?

[slim spruce]

well you might be banned and aren't seeing the ban message. No clue about this one.

[teal oyster]

Can somebody let me know if this hot fix fixed the slow main menu, loot, etc. Bugs?

[hot birch]

Nope, just tried it

[teal oracle]

Anyone else having this issue?

Not loading in

[limpid narwhal]

i am having the same issue but it kicked me mid raid.. now i cant get back into it

[teal oyster]

😭

[fluid glacier]

Ive got both unheard and edge of darkness and my account says this?

[slim spruce]

go into a raid with nothing on you, even no gamma, and see if that helps

[slim spruce]

You used a trial code and it ran out after 14 days.

[fluid glacier]

a trial code?

[slim spruce]

Yes, that is all you used on that account.

[fluid glacier]

Strange, can you have severals account on the same mail then?

[slim spruce]

No, you must have another one.

[fluid glacier]

im clicking the website profile and it gives me the same mail to log in with and thats the only account that i have access too

ill see if i can find a way around it

[heady vault]

Crashed while loading into customs

[cedar sand]

It asks you to contact the support team, please do so

[heady vault]

When I closed it. It had a ubisoft logo

Even though theres no ubisoft game open?

But then tarkov crashes when it pops up

[cedar sand]

I wouldn’t know anything about that

Please contact the support team

[heady vault]

My game is so cooked ;-;

[wooden seal]

What’s max amount of points that you can level up bolt action per raid?

[slim spruce]

I believe it will tell you with a red arrow when you reach diminishing returns.

[tepid coyote]

https://medal.tv/games/escape-from-tarkov/clips/kz7zbusvUvy-_rYgO?invite=cr-MSxBajUsMjE0MzkwNjUw anyone else with this bug?

[scarlet gull]

hey guys, my game have been crashing after the new update while trying to play a scav. havent tried pmc yet but when it finds a match and starts to load the maps loots etc. it completely freezes my pc and i got 2 blue screen of death yesterday, crashed several times today. did this happen to anyone else?

[heady vault]

Uhh what version do I rollback to?

572?

[slim spruce]

576.28

[worn flame]

what am i supposed to do now?, i tried buying barter items for the REAP-IR for the skier task and i accidentally clicked out of the bot verification and now im banned?

i cant even access traders :/

[tiny arrow]

i crash when im going to the hideout any help?

[rigid fiber]

@slim spruce i got banned from the flea market while buying broken guns to level up weapon maintanance, what do i do?

[slim spruce]

wait 10 mins to an hour

[slim spruce]

temporary

[rigid fiber]

thank you

[worn flame]

oh okay, thx

[heady vault]

That would be going forward. I was on 576.02 before

The next one before that is 572

[wise star]

Hey, is it only me or is the in raid sound a bit quiet since the sound patch?

[rain jewel]

Hey does anyone know what to do about the new update not letting my game run?
like, it launches, shows a black screen does the lil loading circle for a few seconds then kicks me back to my background, with the launcher ready to launch the game again
i've reinstalled battle eye, the launcher itself and checked integ of the files multiple times

[unborn compass]

Actually having the same issue. The game's been trying to load profile data and the main menu for 14 minutes now. I did a fresh re-install of the launcher and the game four times now, and nothing seems to work. The last time I managed to get into a raid, I got backend errors when it's over. Haven't been able to get back in yet.

[tiny arrow]

q garcha pasa amigos? no puedo jugar

[slim spruce]

server de espanol es aqui #regional-communities

[compact sinew]

I'm stuck behind a shelf in the sewer manhole building on reserve, any way to get out or am a screwed

[next flame]

my account got hacked and my email still isnt working after reaching out to bsg multiple times. any suggestions?

[cedar sand]

You were already told what to do, why are you typing the same thing again?

[heady vault]

Have you tried jumping out of each side?

[tiny arrow]

Why i keep crashing in the hideout?

[next flame]

because that didnt help me

i have already went that route

[cedar sand]

Only support can assist you with your issue

Not a single person in this Discord server can help you

[next flame]

thats all i was asking for thanks richard

[cedar sand]

THAT IS WHAT YOU WERE TOLD ALREADY

[next flame]

how do i know theres nothing else to do thats what i was checking for no one said theres nothing else to do just said start at support

[cedar sand]

No you're completely right my bad, have you tried turning it off and on again?

[next flame]

why be a big ole bag of dicks on the internet to someone who just needs some help, why not chill out

[cedar sand]

If that doesn't work, I would try emailing the support team and asking them for help

[main gull]

if his account was taken over by a hacker and the email was changed how would he be able to contact support on his account?

[cedar sand]

By sending them an email as I have already said

Multiple times at this point now

[tiny lantern]

how do i fix this issue? i have the mk47 unlocked

[main gull]

on what account smart ass it was taken over

[next flame]

i have sent multiple also still they keep asking for the same info over and over which i keep supplying

[cedar sand]

On any account, support will ask for proof of purchase and proof of ownership and they can deal with it, are you going to help him get his account back? Feel free if you can

[cedar sand]

Your email account getting hacked doesn't prevent you from ever creating a new email account ever again with any provider, what are you on about?

[main gull]

have a blessed day bud thanks for the help hopefully your day goes a little better you seem a little angry

[compact sinew]

Figured it out, I reduced my FPS cap to 30fps which made vaulting possible somehow

incredible stuff

[rain jewel]

anyone have any idea how to fix?

[west jetty]

still can’t get past the loading screen after the update 💔

[rapid pawn]

i got stuck at this everytime i open the game , tried reinstalling , reseting the pc , and opening as admin but none helped, any ideas?

[slim spruce]

disable any vpns is there are any, and you may need to reboot your modem to try and get a new IP, or wait

[rapid pawn]

no vpn's active , i'll try rebooting the modem

welp , reseting the modem worked , thanks friend!

[dense dragon]

hi , i got no more pmc bot in pve mode in 2 games straight since the last little fix , someone know what it can be ?

[gritty prawn]

Anyone know why my MFA Emails arent being sent

[heady vault]

I rolled back and still crashj

Idk if its my game

Or something to do with my pc

[drifting ocean]

I'm sure it's been asked a million times already, but is there a fix to the glitched "Old Patterns" reward in PvE?

[native helm]

Hello, I can't log into my account because of the captcha.

[slim spruce]

If you have any vpns disable them, otherwise you may need to reboot your modem to try and get a new IP address, or wait for this to go away.

[native helm]

ok thx

[chrome bolt]

Hi, i bought the game but it didn't appear in my profile

[vague zealot]

What profile? Battlestate?

[slim spruce]

launcher direct link https://prod.escapefromtarkov.com/launcher/download

[chrome bolt]

yes, the one from battlestate

[slim spruce]

sometimes it doesn't show on the website

otherwise you must contact xsolla if the payment went through

https://help.xsolla.com/

If the launcher says "purchase" you need to contact xsolla about it.

[chrome bolt]

gonna test it here now :)

gonna text xsolla rn

[slim spruce]

Unfortunately somthing went wrong with the purchase.

xsolla handles all of our billing, bsg doesn't.

[vague zealot]

Did you see your card get charged.

[chrome bolt]

yes

[slim spruce]

sometimes banks block the international charge

[chrome bolt]

my card got charged

[vague zealot]

Close app?

[chrome bolt]

thanks guys :), im texting xsolla right now

thanks for the help

[scenic current]

When im playing with my friend i get insane decrease in game performance, like 40% decrease in fps and very long time to load in raid. It has gotten to a point that i dont want to play with him bc i keep losing fights bc my fps goes to shit and sometimes gam freezes. Pls help

[vague zealot]

Can you share screen while playing?

Send me DM

[opal spear]

plz hELP my friend his tarkov wont open, game in permanent state of disrepair. Every time he opens the launcher it says the game requires repair, but the repair never works, it is bugged at 0%. If someone can hop in a call and help, we've tried every fix, from uninstalling everything and reinstalling to removing his antivirus, plz help we wanna play but it doesnt work :<

[rain jewel]

you find out a fix yet?

[hot birch]

Gotta reset your account

[rain jewel]

how do i reset my acc? and why

[sharp saddle]

can a mod please make a new manual download for the new patch 37759 my game cant update so every updsate i have to redownload it manualy\

[vague zealot]

Did u try to delete temp files?

And cache

[opal spear]

how do i do that

[slim spruce]

If you have problems downloading/installing the update/game :

We suggest the following workaround. It will allow you to install without using the launcher directly.
Game download link :

Tarkov: http://cdn-11.eft-store.com/eft/client/live/distribs/0.16.7.1.37759_1d3d902b-546f-467d-bede-39767b602e24/Client.0.16.7.1.37759.zip

Arena: http://cdn-11.eft-store.com/arena/client/live/distribs/0.3.1.0.37218_7c446d7b-e6bf-40e1-bb37-f25e5f5c682f/Client.0.3.1.0.37218.zip

Launcher: https://prod.escapefromtarkov.com/launcher/download

Once downloaded, please extract it where you want the game to be installed, for example : D:\Games\EFT\EscapeFromTarkov.exe

After that, in the launcher you can specify the path to the directory with the game, in this example you will need to specify the directory D:\Games\EFT or D:\Games\Arena.

Using this method, you will have installed the game manually.
If you have any problems doing so, or any question, please open a request in the launcher - bug report section.
While moderators can assist, they do not have all the tools and knowledge to do it in the best of ways here on discord.

[vague zealot]

Log out of launcher and close it

[vague zealot]

Open task manager

End anything related to launcher and game

[opal spear]

what next?

[vague zealot]

Go to game install folder and delete Battleye folder, after that open lau cher and log back in

Once ur bavk in, go to settings and clear cache

Assuming u tried to repair files while admin

If not try to repair as admin first

To repair as admin right click launcher and click "run as admin"

Then try to repair

Let me know how it goes

[west jetty]

@opal spear lmk if it works

[opal spear]

I shall

[hot birch]

I believe it worked, gentlemen. 👀

Went into stash & loaded into raid with ease

[west jetty]

with this method??

[hot birch]

Yessir

[west jetty]

this one?

[vague zealot]

If you havent tried opening as admin, that might also work before doing that

[west jetty]

how do i repair stuff

[vague zealot]

You already opened as admin?

[west jetty]

just opened launcher with admin

[vague zealot]

Ok, now try to repair

[west jetty]

how do i do that

what do i click

[west jetty]

integ check?

[vague zealot]

Yea, lil arrow under your acct name

If that does not work, follow the other steps

Its worth trying as admin b4 doing the additional steps

[vague zealot]

Got ur message, ill chat there

[rain jewel]

idk someone ping me when there's a fix for the black screen upon start to crash

as i'm already extremely frustrated

[flat latch]

How long does it take for eft’s emajl support to respond, its been over a month and i havent heard a response

[nocturne locust]

I can't finish my therapist task because I get a "228 - ItemsMoving: Bad Medkit.HpResource for item 5751a25924597722c463c472", anyone know a solution?

[teal oyster]

Well, going on a full week now since the game ahs been broken for me. Wish I could have found a solid fix for it so I could help anyone out! Thank you to everyone that reached out with tips on potential fixes! Unfortunately nothing worked, and Im sad I cant really play the game anymore. I have got eod back during 12.12, does anyone know if they would do a refund? Its probably way too late im sure.

[teal oyster]

Has*

[vague zealot]

Whats it doing?

[teal oyster]

Infinite loading at the main menu, stash bugging out when moving stuff around, blank screen at the main menu etc.

[vague zealot]

Not to sure what therapist task is, but does it involve loot/items? If so i bet one of them is corrupted

[nocturne locust]

It's an operational/weekly task

[vague zealot]

Shyte, thats alot going on

[teal oyster]

Very unfortunate but I had a great run 4.k hours later 🤘

[rain jewel]

I'm still gettin black screen on start to instant crash

I just wanna play some pve

[vague zealot]

So no moving of items is involved? Or a specific stash?

[nocturne locust]

Just moving a 100% hp army bandage from my stash to Therapist, every bandage I own causes the issue

[rain jewel]

i press play on launcher, its launches the exe, the game starts up, loading screen with black background for less than 10 seconds, and then crashes

[nocturne locust]

I'm going to go try and get another one real quick and see if the patch I downloaded when I logged in tonight fixes the issue for new items

[vague zealot]

Nvidia or Amd fir GPU?

[rain jewel]

amd

[vague zealot]

That doesn't sound like a game issue

[rain jewel]

I'm fairly certain its an amd

[rain jewel]

do i need to update a driver or smth?

[vague zealot]

Can you pull up your stats? Gpu and cpu temps, amd yea id deff say you need most recent version of drivers. Dont k ow much about tarkov, but do know a decent amount regarding pcs

[rain jewel]

i can't remember fully how to pull up the part list

[rain jewel]

idk how to pull up the temps

[vague zealot]

Right click on desktop

[rain jewel]

okay

[vague zealot]

Should say amd settings or something like that

[rain jewel]

yeah

[vague zealot]

If not search for amd software in windows start

Ok. Open that

[rain jewel]

like open amd radeon program?

ok

[vague zealot]

Go to monitor performance or maybe metrics

Yea open it up

[vague zealot]

Update your drivers

[rain jewel]

doin now

[unborn compass]

So I finally got the main menu to load after 10 minutes, and now all my traders are stuck loading their inventory and my stash is also locked.

[rain jewel]

updated,

gonna try to launch the game now

[turbid wadi]

love the game but reinstalled it after not playing for months and now it wont even load to the main menu just sits here loading for hours and hours this is disgusting anyone know any fixes ive tried reinstallin and running as admin.

[rain jewel]

yup, still crashing, @vague zealot now what?

[vague zealot]

Once done open it up, there should be an option to select special things to monitor. Gpu akd cpu temp, power consumption, cpu and gpu utilization, memory utilization also

[nocturne locust]

What's your cpu? Intel 13th/14th gen or amd?

[rain jewel]

every fucking update brick's their fucking game

[turbid wadi]

bro this was a bug forever ago and i thought they fixed it obviously not

"tarkov never crashes"

been stuck on this loading screen for 5 min already

[rain jewel]

okay where do i click?

[vague zealot]

When you guys delete and reinstall you are deleting all files associated with game? Geek Uninstaller is great to make sure you are

[turbid wadi]

i very much so am i go thru manually and uninstalled ive never had this problem in almost 1k hrs

[vague zealot]

Performance

[turbid wadi]

1.0 ready

[rain jewel]

heres what it shows

[vague zealot]

Definitely sounds like bad game files

[turbid wadi]

idk considering the drive it was installed on has no BSG or Tarkov related files on it and i instaleld it on a differnt ssd

[vague zealot]

What does additional metrics show under cpu

[rain jewel]

doesnt have an additional

[vague zealot]

Probably that, probably cant verify the "anicheat"

[turbid wadi]

THE ANTICHEAT DONT WORK ANYWAY xD

imma just go back to not runing my mental health

[vague zealot]

When you hit +?

I never had amd

[rain jewel]

there is no + under cpu

[vague zealot]

Haha ive heard. But still has to verify the file

[vague zealot]

Next to utilization

[turbid wadi]

thats like telling someone oh theres a guy around the corner and they swing it like its a pmc and its a scav XD

[rain jewel]

still don't see anything

[vague zealot]

Hit the box below the x. Top right

Amd hardly has options.

Im sure they are somewhere

Or maybe in additional metrics under gpu. But cpu should have more metrics to monitor thank just utilization

[rain jewel]

im also trying to reinstall the game but it's stuck at 0%

[vague zealot]

Does that give additional options? Dont even see an option over overlay

[rain jewel]

no just makes it a side bar

on the side of the screen

[rain jewel]

nvm it finally started

[vague zealot]

Nice!!

[rain jewel]

just hopefully it'll launch the fucking game,

[vague zealot]

Maybe settings? U want cpu temp, amd option to overlay what we want to monitor

[vague zealot]

Whats the AMD program called.

[rain jewel]

radeon

amd radeon software: adrenaline edition

[vague zealot]

Ok, gimme a few.

[rain jewel]

god this gonna take forever

[vague zealot]

Ok, so AMD will not monitor the intel cpu temp. Going to need another program for that

[rain jewel]

i dont think it's my cpu overheating,

bc my computer itself would be shitting itself, not just the game

[vague zealot]

Id say good chance of bottlenecking, cpu it a bit older, especially for that gpu

[vague zealot]

High temp or bottle neck will cause game to close. You play in 1080.

?

[rain jewel]

1080?

like the resolution? i dont think so

[vague zealot]

1080p or 1440

[rain jewel]

i dont remember what resolution i play on off the top of my head

[vague zealot]

Ok. It definitely can be CPU, GPU wont have any problem with this game, what RAM?

[valid valley]

im trying to make a black mdr scout kit, but my black mdr has forbidden equipment but i just dont know why it says its forbidden i bought the gun, pls help (the eft arena chat is dead)

[vague zealot]

I see 32gb, but you deff want ddr4 min

@rain jewel might say under more details on that amd program

[rain jewel]

im not really sure what ddr4 is, but ram i believe i've got eitehr 32 or 64 ram

32 gigs of ram

[vague zealot]

So the cpu you have uses ddr3.

[rain jewel]

but 64 total virtual

[rain jewel]

idk what that means ;n;

[vague zealot]

Not saying its due to that 💯, but that is not in your favor. @rain jewel even if it did play it, you probably experienced very low frame rate possible stutters, especially in gun fights

[cedar sand]

https://tenor.com/view/huh-cat-cat-huh-small-cat-huh-what-gif-2593177363967991691

[vague zealot]

If a game isn't optimized great ddr3 is very hard to get the performance needed. The gpu you have is fine, cpu though is 3rd gen on i7. They had 14 total gens and are now on i9 i wanna say 14th gen

[cedar sand]

Your CPU is 13 years old brother

It will not run the game well

[rain jewel]

i do, get a lot of frame problems and stutters, but up until this last patch, i was able to play the game

like, it's not launching, hard stop

since the update

like i played tarkov the 23rd just fine

[unborn compass]

So I finally managed to get into a raid, absolutely nailed it, extracted, got my XP, turned in a few quests, and as soon as I go to transfer the quest rewards I get backend error'd. -_-

Now let's see if it'll take an eternity to load the main menu again.

[vague zealot]

If you can upgrade to AMD 5600, if you have the extra cash 5800x3d. You also have to most likely change out motherboard as well, since id assume its different sockets. Amd check psu, want to make sure its going to provide adequate power

[rain jewel]

i know it's old as fuck, i just never had the extra cash on hand to upgrade

just once, with one of the gpu's

[vague zealot]

When they updated, it typically improves the game performance, which means more strain on hardware. If you were experiencing bad frame rate, stutters etc on old version, the new updated version will be even more strain, less performance

[unborn compass]

Holy shit, it actually loaded in less than 10 minutes. Nikita be praised.

[vague zealot]

I hear ya on that, shit gets expensive, good thing is the amd 5600 isn't that bad anymore, like 70-90 brand new. But remember you also have to replace motherboard:/

[rain jewel]

i know

im just super incompetant with how to build, repair, or replace pc parts

[vague zealot]

Its very intimidating, but mostly plug and play. But motherboard will probably require backup on current and new install of OS. There are some good people that do it on the side you could possibly find.

[vague zealot]

Sent a dm

[brisk smelt]

anyone else having issues starting the game after the update? i cant even get it to load the main menu

[unborn compass]

Yes. Keep getting backend errors as well.

Takes an eternity for the main menu to load once it does.

The game also likes to completely shit itself whenever I move items around. I have no idea what's wrong.

I even went so far as to submit a support ticket, but I doubt that'll fix anything.

[brisk smelt]

Man, this is frustrating, I have never had such persistant issues.

I just submitted an addional ticket since mine did not go anwhere last night

[unborn compass]

I just started to get into Tarkov since they fixed the PvE mode, but so far this has been more than frustrating. I wanna love this game, I really do, because it's fantastic, but I can't even play the damn thing for the two weeks I've been at it.

[dapper falcon]

Same thing for me it's been a week since I have been able to load uo. I will get stuck loading for hourrsssss

[dapper falcon]

Same for me

[vague zealot]

Whats the specs on PC? Seems like a few were able to play pre update, but some now having issues. Wouldn't blame the game right away.

@dapper falcon @brisk smelt

[dapper falcon]

Nvidia GeForce rtx 3060 ti. My processor 11th gen Intel (r) core (tm) i5 -11400f @2.60 Ghz 2.59 GHz
Installed ram 16 Gb

What other stats ya need?

[brisk smelt]

Processor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz 2.21 GHz
Installed RAM 16.0 GB

NVIDIA GeForce GTX 1070

[vague zealot]

And you cant load in? Did u already check game files?

[dapper falcon]

Yes sir I have checked integrity of files and Uninstaller and reinstalled

[vague zealot]

Have you already checked game files?

[vague zealot]

When you verify it completes the process?

[dapper falcon]

Yea it took like 2 hours to verify but it did go all the way and let me launch it but i still have the infinite loading screen

[brisk smelt]

yep un installed and re installed, updated drivers

[dapper falcon]

I also updated my driver's and checked for updates as well

[vague zealot]

Logged out of launcher, and open as admin?

[dapper falcon]

Yes sir I've logged out and ran bsg launcher as admin

[unborn compass]

Ryzen 7 9800X3D
64GB DDR5 @3200
RTX 4070
Installed on SSD

All drivers and softwares updated,
All caches and temps cleared,
Files verified and launchable.

[brisk smelt]

yeah currently on 35 minutes sitting on the loading screen

[unborn compass]

The game just loads menus and in-between menus very, very slowly. Once the raid actually launches though, the game runs great.

[vague zealot]

Go to game setting folder and erase all files that are .ini

[unborn compass]

What'll that do?>

[vague zealot]

You will have to set game setting again once doing that

[unborn compass]

Where's the folder?

[spark phoenix]

Has anyone not been able to use the Spear in arena even though they used 2 lega to unlock after lvl30?? I bought it from the armory but when I go to put it on my class it says I need to unlock the individual attachments from the armoury as if I didn't unlock the weapon.

[vague zealot]

.ini if game settings

Is

[vague zealot]

Depends where u put it, but normally C drive under documents

Then find eft

[unborn compass]

I installed it on it's own drive. There's no EFT folder in documents.

Somebody's angy.

[vague zealot]

C drive/user/name then docs?

[unborn compass]

Nope. Ain't there.

[vague zealot]

Do you know where u saved the game?

[unborn compass]

Yeah. I have the directory pulled up right now.

[vague zealot]

Do you see settings?

If not look for app data in c drive after u selected user/user name

[unborn compass]

I found one folder for Battlestate Games, and in that folder is a folder for the launcher. Am I in the right place?

[vague zealot]

After battle folder donyou see eft folder?

[unborn compass]

Negative. The game is installed on it's own drive. There's no EFT bolder on boot.

[vague zealot]

Launcher isn't the one we want. Go bavk to C drive. User, user name. Is there anything you can select to show hidden files

Look for app data

[unborn compass]

Wait a minute, is this folder under local or roaming?

[vague zealot]

Roaming

[unborn compass]

Found it

[vague zealot]

Now find settings

[unborn compass]

Found it.

Delete everything in here?

[vague zealot]

Do you see shared.ini and control.ini

Not everything, only .ini

[unborn compass]

There is no shared.ini, but there's a Control file.

[vague zealot]

Local, sound and game .ini?

Anything. Ini delete

[unborn compass]

How can I tell if it's an ini file?

Fuck it, just deleted everything in that file and I'm booting the game back up. Currently hung on profile data loading.

Folder*

Oope. The screen moved. Loading profile data... throbber just showed up and the music kicked in.

Still loading.

[vague zealot]

Make sure you clear recycle bin b4, want yo make sure they are gone

[unborn compass]

Shit.

That I didn't do.

Loading profile text just vanished, throbber in the bottom right is still spinning.

About 4 minutes in and the main menu still hasn't shown up.

[vague zealot]

Ssd?

[unborn compass]

Yep.

Still loading.

[vague zealot]

It could be that you didn't clean recycle bin.

[unborn compass]

Probably. Gonna see if the main menu will load for another 5 minutes before I force execute and try again.

It's like it's having issues communicating with the servers or something, because when I run SPTarkov on my machine, I'd be in a raid by now.

But I completely removed everything SPTarkov and EFT, launchers and all, reset my machine multiple times and did a fresh re-install of the launcher and the game on its own drive. Still having issues loading the game.

[vague zealot]

Also make sure settings folder isn't in read only and not hidden

[unborn compass]

Folder had read-only checkmarked.

[vague zealot]

Uncheck

[unborn compass]

Alright, settings folder cleared, recycle bin cleared, read-only unchecked, gonna clear cache and temps and re-verify.

[vague zealot]

Also make sure in ur launcher, make sure game install folder is to the correct path

[unborn compass]

Is the correct path to the C drive, or to the dedicated SSD?

[vague zealot]

Any drive is fine, just make sure its the drive/folder that has the game

[unborn compass]

Pathing set, caches cleared, temps cleared, gonna launch the game again.

[vague zealot]

Im praying!!!

[unborn compass]

Server set to lowest ping.

Loading profile data...

[vague zealot]

🤞

[unborn compass]

Still loading.

[vague zealot]

😭

[unborn compass]

I don't think it worked.

[austere dune]

What country are you from?

[unborn compass]

US

[austere dune]

Or at least region if dont wanna share

Hmm, no idea then

[unborn compass]

Servers are set to US, lowest ping.

[austere dune]

Because i know some people who need to run vpns and bypass thingies for tarkov to work

[unborn compass]

I don't run a VPN.

[austere dune]

Because of country restrictions

Obviously

And i dont think it would help your case

[unborn compass]

I already wiped my account for the update, so I can't wipe it again for a minute. I wonder another would fix this.

'Cos it keeps breaking when I try and do stuff in my inventory and get quest rewards and load traders.

Possible desync in that department maybe? But how and why would that effect the main menu from loading?

Loading profile data text just disappeared, by the way. Throbber is still doing it's thing.

We are 10 minutes into the main menu not loading.

I think it's broken, guys.

I think I'm done trying for awhile.

Thanks for all your help.

So, hey, maybe a bit more information for future diags but as soon as I force closed the game, my GPU shut off. and I had to force restart my machine. Nvidia drivers were causing all kinds of issues since I updated this week. Maybe that's a symptom of the issue?

[raven mulch]

Guys, I just recently started playing tarkov, I tried accessing trader and it gave me a verification bot check, then I got kicked out of trader with 214 error, and I cannot access the trader again. I just got kicked out when I attempted to access trader. Any way to fix this?

[spark otter]

Getting Backend Error at the end of a run in PVE

No progress saved

[rain crypt]

I accidently select wrong imagine for flea to see if im a bot. Now im banned? is it perm? on pve

[mystic turtle]

i cant turn in my 5x water filters that are FIR and 100/100. tried restarting pc, game, launcher, moving them to all places in inventory. any ideas?

[livid bolt]

i too am having this issue did you make yours in hideout?

[mystic turtle]

1 in hideout 4 found in actual raids. i tried to individually turn in all of them 1 at a time too. nothing

[livid bolt]

okay i made two of mine in hideout so i was wondering if that was a possible thing... funny fact was about to post this issue myself

[vocal sorrel]

game is stuck in repair mode. because i accidentally open arena at the same time as update i already tried to repair 5 but it fails every time pls help

[crude patrol]

Maybe full uninstall and then reinstall?

[vocal sorrel]

i dont want to full reinstall the launcher is slow and will take long time to install

[crude patrol]

Im not really sure what else to do in this matter

[vocal sorrel]

do i lose my settings if i uninstall

i hope not if yes ima crash out

[crude patrol]

I think they do get reset.

[vocal sorrel]

i cant worst client and launcher ever

love the game but man is this launcher pain

[heady vault]

No

I think they stay

Since its all in the luancher

[flat onyx]

I unlocked AA-12 in the arena, but the parts are not unlocked and cannot be used.

[lean kestrel]

Tried to open a support ticket on my account cause it’s still logged in my phone browser but it’s stuck on 1 second. Would appreciate any advice yall🙏

[pale zenith]

get on ur pc

[alpine comet]

small bug i guess, when i play scav on pve the items i find and move to stash dont count as found in raid. dont know how to let them know about this so...

[white copper]

Hello everyone does anyone else have problems with "white flashin screen" randomly in raid, out of raid i have googled and lots seem have it ive turned off vsync, tested with and without DLSS anyone know how fix? 2 different setups do same thing

Two set ups 5900X | 3080Ti | 32gb ddr4 other is laptop 9950hX3d | 5090 | 64gb ddr5

all drivers updated / windows update etcetc

[heady vault]

Ive rolled back my drivers, reinstalled the game, verified files, cleared cache

Still crashing :/

[mild flame]

rolled back to what version

[heady vault]

I think it was 572

I was on 576

I got told to go to 572 I think

[mild flame]

graphics all on low? and ram size?

[white copper]

@mild flame any help for me ^^

[mild flame]

i aint no pc expert. lol. but i guess you can try reverting gpu driver version back to 576.28 or 56X.XX for your pc. latest gpu driver is more for 50 series gpu. you can also try the same thing for your laptop to troubleshoot

[white copper]

tested on 2 drivers

same thing its flicker white its so lame

[mild flame]

tried putting graphics all on low? turning off postfx?

[white copper]

i play on LOW on 3080Ti and max on 5090 never use postfx

[faint mist]

i got banned of flea market bc i clicked x on the bot thing

what can i do?

[white copper]

banned?

[faint mist]

yes

[white copper]

post a screenshot of what you mean by banned

[faint mist]

wna come to call

[white copper]

coz ive pressed X like 5325236236 times never been banned

[faint mist]

i can rly show ss

[white copper]

reload the game its most likey you not banned

[faint mist]

i already did that

it said you have been banned of the flea and now i cant open traders or flea

[white copper]

thats so strange im trying to sort my own problems

[faint mist]

whats your problem

[heady vault]

Yes

[mild flame]

Turning OFF Enable g-sync, g-sync compatible in nvidia control panel solved the issue for me. Acer monitor with Freesync ON.

[heady vault]

and 32gb

I never had this problem since the last update

[mild flame]

get into a scav raid and extract.

[faint mist]

ok

ty

[mild flame]

someone also mentioned turning on and off monitor solved the flickering issue. on tarkov forums.

[white copper]

yeh i did this on desktop still broken

and on laptop how i turn screen off?

[heady vault]

Any help for me pls?

[mild flame]

lol you guys know that i am just a normal member right? i am not a mod but even so, discord mods may not have all the answers.

[heady vault]

You seem to know the most tbh

[mild flame]

i asked you for your graphic settings and ram size below this message

[heady vault]

I think I replied with they are all low and I have 32gb of ram

[heady vault]

Essentially what happens is, Ill load into a raid, my game freezes which then causes my whole pc to freeze and then my pc will restart

Its like, theres something preventing my game to load into the raid which then for some reason makes my CPU or RAM just skyrocket and completely destroys my OS which causes it to reset

[mild flame]

yes i know what and how it happens cause i encountered that myself too. but my issue was solved when i reverted gpu driver back to 576.28

try going further back to 56X.XX version

i believe you should be able to load into the main menu? if yes, turn on auto ram cleaner

[heady vault]

I can do the menus no problem at all

Its just loading into raids

I have auto ram cleaner on already but I can look at what version im on rq

[white copper]

@heady vault take 1 stick of ram

wait 30sec put back in and try agtain

[heady vault]

💀

[mild flame]

gpu driver version*

[heady vault]

572.83

[mild flame]

try going further back to 56X.XX version

[heady vault]

Alright

[sullen tusk]

Hello, I just logged into my account and discovered that it has been compromised. Someone changed my game account name, which was previously bound to my email address. Now, when I attempt to log in, it seems like the account is now registered using just the email address name. Where should I go to seek help regarding this issue?

[heady vault]

Contact support on their website

[mild flame]

??support

[white steppe]

[e-mail]

[sullen tusk]

ok, TKS. I knew that. I'm just seeking any other avenues where I can seek urgent help with this, due to the official support channel is responding slowly

[mild flame]

we cant do anything else.

[sullen tusk]

Fine. Anyway tks,

[mellow patrol]

my game keeps freezing after i die on tarkov
any fix?

[mild flame]

not on mid raids?

[mellow patrol]

when i die before i get the overview part it just freezes no matter howlong i wait for it to respond

[ripe blade]

Anyone ever have the issue of not being able to boot the launcher. It happened out of nowhere and I haven’t been able to fix it. I boot it from the desktop shortcut, the launcher shows up in the bottom task bar for like 4 seconds and then closes. I’ve uninstalled, reinstalled multiple times, deleted app data folders, ran as administrator, adjusted permissions, used a vpn,… literally everything and I can’ get it to boot

[mild flame]

ram size? and are you using nvidia gpu?

[mellow patrol]

16gb and 3060ti

[mild flame]

try opening from the folder it is installed in

[ripe blade]

I’ve done that as well. Navigated to the battlestate games folder and opened the .exe

[mild flame]

16gb is barely enough to run tarkov tbh. try revert gpu driver version back to 576.28 or 56X.XX for a start. you may need to do the page file thingy for your insufficient ram

[mellow patrol]

no clue what a page file thingy is

i dident have problems before with just 16gb

[mild flame]

try whitelisting tarkov launcher and game in your antivirus

✰𝜣cϮศꪚịศ✰ pagefile. to increase ram. but i dunno how it works. but it is always recommended to players who have insufficient ram

[worn bison]

i have a problem with my game in the launcher it says i didnt buy the game but i did 2 years ago and now it says i have to buy it again anyone can help pls ?

[summer hill]

Check account details

Maybe you are logged in the wrong account

[worn bison]

yeah i was in the wrong account my bad thanks for the help

[flat latch]

How long does it take for eft’s emajl support to respond, its been over a month and i havent heard a response

[worn bison]

they responded in like 5 min for me maybe try looking in the suport tap in your brwoser

[heady vault]

Ive rolled back im now gonna see if tarkov works

[summer hill]

Just try again

[mild flame]

run scav raid so you dont lose unnecessary gear

[heady vault]

Okay it still crashed

It got up to loading loot

I may just get the latest drivers tbh

Rolling back doesnt seem to work for me

[mild flame]

checked if graphic settings all on low or off?

[heady vault]

all low

Lowest they can go

Literally all it’s stuck on

Then crashes

[clever flare]

Hello need help. I can’t log in cos I don’t have access to my old email PLEASE HELP!!!

[heady vault]

Contact support on BSG website