community-support

[tiny monolith]

anyone know why i cant doenload tarkov no matter what

[slim spruce]

??installissues

??installissue

[white steppe]

If you see 0/0 wait about 10 minutes it should start soon.

If you just see the install button again with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator.

[plain sable]

why cant i see the discount for EOD to unheard upgrade on the website?

[mental crane]

Anyone have an issue with friends trying to register an email for tarkov and the email isn't valid?

[bold helm]

Hi, how to fix the error when the code for verification does not arrive in the mail? ( I have gmail) I've tried everything in FAQ, I've already tried it, these emails are not in spam and so on, they are nowhere to be found, help me

[mental crane]

fixed

Used Gmail

[slim spruce]

It doesn't stack

[formal hare]

why is getting acquainted still broken? Like come on. I waited 3 months to finish knock knock. was hoping it would be fixed and it auto fucking failed.

[cedar mesa]

why is it taking forever for my game to repair

[cedar mesa]

Will the gane still run fine on d drive

[formal hare]

game is also broken cuz an important quest has been broken for months now. Sucks that i havent been able to do lightkeeper for months. Love playing but i am stuck.

[cedar sand]

The wipe is imminent, I'd put money on it being fixed with that

[formal hare]

pve doesnt wipe. If its fixed then idk what ima do since getting aquainted instafailed. Maybe it will just throw me two quests forward

[cedar sand]

it will give you the make amends quest line

[formal hare]

okay

[nova heath]

Does anyone know why i have the edge of darkness edition but i don't get the discount for upgrading to The unheard edition

WHAAAT?! for real its normally 100
I always tought it was the 50, is it worth. when you play alot?

if i buy the upgrade 2-3 days after the wipe, do i have to reset my account to get the loot and benifits?

Urghh aight, then im getting it 🙏

[potent stream]

anyone able to help optimize my pc and my nvidia settings and tarkov settings. i have a great cpu and gpu but get worse frames than my friends who have worse pcs than i do idk why :/

[vivid briar]

I'm no expert at all, but this guy on YouTube has been helpful to me when it comes to optimizing Tarkov: https://www.youtube.com/@klemintime1452/videos.

[vivid briar]

Klem is incredible

😁

[toxic forge]

For the quest "Getting Acquainted" I somehow failed the quest when I closed my game and I can't restart it anyone know why?

[white slate]

yeah been bugged for a while

[cold spoke]

My game started running extremely shitty 2 days ago and i cant figure out why. any ideas?

[crimson gale]

will killing traitor scavs stop other scavs from attacking you mid raid?

for example you kill a scav and your standing change drops to -.05 but can then be raised to .01 by killing 2 traitor scavs

[lament sail]

Does anyone know if upgrading region for accounts is on sale as well

[river lantern]

having a issue ruiing tarkov after getting this notification

object reference not set to an instance of an object

already uninstalled and reinstalled

did a clear of cach and integrity check

it just gets stuck in the loading screen now

when i run it

[bleak oriole]

hello! I was loading into a pve raid took 10minutes to i restarted the game. When i try to get back into the game gain it says : object reference not set to an instance of an object.

Anyone know fix? i tried reinstall game and many other things.

[wintry mantle]

Same

[bleak oriole]

you have this issue right now ?

[glass iron]

same error here

[real dew]

is long matching time normal rn ?

i have a ssd and the rights servers checked

[bleak oriole]

i see. many more then i that have same problem then. It happend when i tried to go into streets of tarkov

[real dew]

12 mins of matching on a labs raid

tf

[vivid briar]

yo why so long matching

[sage ibex]

same

[real dew]

damn

hope they fix that on the wipe update

[remote raft]

40min matching on gz for last kappa quest the guide

[sage ibex]

same

[sage ibex]

it's a server bug i think

[real dew]

i hope

[naive eagle]

how come the traders won't let me buy stuff, like lets say the T-7 goggles are 170k at jeager, i have 20mil, the buy button is gryed out and it says in the red box i dont have the funds??

i need to drag n drop the money into the buy window wtf !

[real dew]

always has been like that

[bleak oriole]

i just came back into game after several hours of object reference not set to an instance of an object

[sage ibex]

is normal that with the all rouble stuff i still haven't unlock quest item?

like the diagonal grip, se 5 ecc..

[candid flicker]

yep

[cedar sand]

??fillitems

[white steppe]

Click the "Fill Items" icon.
↘️↙️
↗️↖️

[plucky moth]

Having issues reinstalling tarkov, when I go to download it I get an error saying a file is in use in another process?

[cedar sand]

Restart your system and open the launcher as administrator after

[plucky moth]

I've done that, when I try to download again it gives me the same error, sometimes it just freezes my pc

[lament niche]

just did this and it worked

[plucky moth]

Sorry for bad quality but when I try to download it makes an mcd file in the launcher temp folder for some reason then just doesn't download, stays on 0/0kbs

[cedar sand]

How much storage space do you have on the C drive?

[plucky moth]

150gb, but i recently deleted star citizen and im thinking i didnt unistall it fully, i had this problem not to long ago and forgot i fixed it

is that right ?

[cedar sand]

If that’s where you would like to install and you’re sure you have like ~60GB available for all the files to download

If you start it as administrator and have enough room then it should install if you leave it and give it time to allocate everything

[shrewd dagger]

what causes this?

[jovial solar]

wanting to make sure but imk getting an error on launch same as @shrewd dagger

[cedar sand]

Server issues cause it

[jovial solar]

so just wait it out? @cedar sand

[shrewd dagger]

i just restarted launcher and it's solved

[jovial solar]

did that as well didnt work

[plucky moth]

i have enough space but it just doesnt want to download

[cedar sand]

You can try manually downloading the game via the pinned messages in this channel

[plucky moth]

ill try it one more time then try doing this , thanks fopr the help

just stays like this after restart

shall i leave it for a little or ?

[cedar sand]

Yes, if you are running the launcher as administrator leave it to calculate everything and it should start

If not then try manually downloading

[plucky moth]

still the same

[slate thistle]

I have literaly tried everything suggested. Anyone have any ideas? ffs had the game for years and weekend event spawned this!

[cedar sand]

https://www.escapefromtarkov.com/support/knowledge/453

[slate thistle]

@cedar sand trying pinned method to dl, will update and let you know, thanks for the above tip. Saggy in the same boat, been playing for years, sucks a fatty! will let you know the fix if i find one. i have done literly everything suggest. i even factory reset my pc with same error!

[plucky moth]

fixed thanks for the help. merry christmas

[cedar sand]

[slate thistle]

saggy HOW???

[cedar sand]

They don’t have the same error as you

[plucky moth]

yh

[slate thistle]

ahhh i just saw that zoomed in with my old eyes

[cedar sand]

Checksum is usually related to an error on your drive or a corrupted install, the support page for it is the solution just make sure you followed all the steps closely

[polar sentinel]

?

[slate thistle]

i have done all of those 6 ways to sunday. even factory reset and then did all steps with same result. wondering if i have a bad m.2

[cedar sand]

Resetting windows is not the solution

You have to fix the checksum error on your drive

[slate thistle]

think replacing the drive could work?

[cedar sand]

Fixing the drive would be better

As this error can be an indicator of larger issues

[slate thistle]

sorry Chek, and you may not be able to explain but how does one "fix" a drive?

[cedar sand]

By checking for the errors and letting windows do it’s work

[slate thistle]

chkdsk?

[cedar sand]

Yes

[cedar sand]

That was ran in read only mode

The cmd cannot make any changes

[slate thistle]

😫

are you able to easliy tell me how to do in other way?

or should i google

[cedar sand]

No bro it’s Christmas and I’m helping you from my phone and I’m not even support

The info page I linked is how you fix it

[slate thistle]

your a good person, thank you for the poihnt in the correct direction i will figure it out, merry christmas

[cedar sand]

And it also says in that page if you return no errors to contact eft support with your logs

[slate thistle]

yep done that, waiting for response

again, thanks, sincerly appriciate it!

[sinful tundra]

seeing everyone is getting error '' 103003 '' does anyone have a solution or just wait it out

[pliant rampart]

Hello, I have had the following problem for some time
As soon as I play with a friend, the invited one almost always gets an error or connection lost.
This happens almost always as scav and every second time in pmc raids. When we play arena the problem does not occur. The game has already been reinstalled from both sides

[narrow wedge]

@sinful tundra i restart my pc, and started launcher in administrator mode, it worked for me..

[tardy galleon]

anyone know how to fix this????

[sage ibex]

??delay

[flat locust]

hi, i bought the game "as a gift" from the web page as i own the game already but i bought it for my friend, how do i give him that copy now? the money has been deducted from my account but i cannot find the copy of the game anywhere to send it to him.
thank you

[cedar sand]

You are emailed a code for them to redeem

[flat locust]

i didnt get the code, only the receipt from xsolla

[cedar sand]

Go to your profile page, find the transactions, click the little mail icon next to the purchase

[flat locust]

thank you very much ! 🙂
merry christmass

[cedar sand]

[haughty silo]

is the game downa tm?

[undone maple]

is the game dead ?

[twilit sparrow]

Hey I bought the stash expansion as a gift, and now I can’t find the key, When I went to my email it sent the same email as when I purchased the stash expansion for myself

[thick prairie]

Tried repairing 3 times now

[gritty yoke]

help :(

I keep getting this and cant play the game

I unstalled the game already

[hazy tree]

Is this good enough for tarkov

[thick prairie]

CPU is decent. As for the GPU though, it will struggle to keep up. Run on low settings so it will be more forced on the CPU

[hazy tree]

So but you think on low settings i get good fps?

[tacit ruin]

is something going on with upgrading versions or is it just bc of wipe

[lapis zodiac]

What is this?

I have just installed the game after buying it and it keeps on saying this

[regal spade]

i think the game is having issues since it seems to be happening to a lot of ppl. merry christmas

[flat locust]

getting the same thing.... cant fix it

[rare patio]

I got the same thing

[golden wave]

damn so no fix ?

[slim spruce]

is there any more words if you scroll down?

[golden wave]

a lot

and more tbh

[slim spruce]

start the launcher as admin

[rare patio]

Phone video please excuse the shit quaility

[rare patio]

That worked for me at leas3

[golden wave]

same didnt work the first time tho thx

[slim spruce]

@golden wave@rare patio@lapis zodiacwhat region are you in?

[rare patio]

Im in NA

[slim spruce]

@undone maple@thick prairie@polar sentinelwhat region?

[vivid briar]

the game is unplayble ....

keeps kicking players in arena

the frame rate droped

[lapis zodiac]

EU, I restarted my PC and ran as administrator - Issue is resolved

[rancid musk]

I am trying to install the game and it worked but I cant launch because it says I need to repair. I did that already and it says it again. Can someone help?

[slim spruce]

start the launcher as admin

[rancid musk]

ok

[rancid musk]

this isnt my launcher but is whats happening to me. Instead of reinstall it says repair https://i.imgur.com/8FrdnZN.png

[slim spruce]

start the launcher as admin and repair if you can

[rancid musk]

it didnt work

[rancid musk]

oh ok

[rancid musk]

So I did that and now it will check the integrity but it wont repair and if I try to click play it says repair and repeat

Is there a file I have to delete?

can someone please help

[slim spruce]

you might need to repair then and start the launcher as admin

[pearl wharf]

anyone else not receiving emails from tarkov? i cant install the game on my new laptop because im not receiving the authorization email

[rancid musk]

I did that

[ruby walrus]

I just downloaded but every time I right click it opens some command log

[rancid musk]

I tried to unistall launcher but how do I reinstall

nvm

[pearl wharf]

so no one has any trouble with emails or anything?

[twilit sparrow]

Hey does anyone know how to gift the Stash upgrades? when I bought it as a gift and I didn’t get a key in my email, the email they sent me was the same as when I bought it for myself

[vivid briar]

the window mode stoped working

any one kow how to fix it

[rancid musk]

go back to the login and there should be a way to send it

[pearl wharf]

i am literally not getting any emails from any form of tarkov, not through the website or the launcher, tarkov is whitelisted and there is no emails in my spam or trash, i cant install the game because of it

[desert bloom]

so uh my pc isn't getting used fully

but tarkov isn't running at 60

anyone know why?

[novel flame]

i cant even get my game to install, why??

[novel flame]

like i press install and it does nothing

[stray yacht]

i have same issue

press install then choose the good files in bsg and doesnt start a download at all..

[novel flame]

try downloading it to desktop, js worked for me

[stray yacht]

Bruh

how does it even makes sense that THIS IS WORKING

[slate thistle]

open launcher as admin then try

[stray yacht]

🙅🏼‍♂️

[slim spruce]

??installissue

[white steppe]

If you see 0/0 wait about 10 minutes it should start soon.

If you just see the install button again with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator.

[slim spruce]

this is your solution

[sinful kernel]

Can anyone help me with why the collector quest isn't coming up? I'm pretty sure I completed all KAPPA quests

[outer eagle]

Why am i not getting a verifcation code from the launcher?

took 2 hrs for one to come in

[chilly nymph]

I have an issue resetting my password, does anyone have any advice?

the email password reset link just takes me to the main website page and doesn't open any kind of reset password

[undone slate]

I am also not getting the verification mail when signing in

I've tried it multiple times today and haven't gotten a single email

[ruby rain]

Hi guys.

Merry Christmas, I am trying to jump on EFT however I cannot seem to download it. It is stuck at 0%

[safe remnant]

I am having the same issue. I cannot reset my password and i mailed support they asked for a video. I recorded and sent them today waiting for an answer maybe mail them direclty with a video of showing that it is redirecting to the homepage to save some time.

[vivid briar]

try running the launcher as administrator, worked for me when i was having that issue

[ruby rain]

It's started moving now ,assume it's okay

[vivid briar]

nice

[summer sequoia]

This is a weird question but im not getting any emails from battlestate/EFT, like verifcation, password reset any. But i try on my second account and it will instantly send me the email. Is their anything i can do?

[frigid loom]

Same here!! I got the reset password mail but now im not getting the verification code...

[summer sequoia]

They wont send me either

cause i've seen that the verifcation code takes awhile

but like they wont send me either

[undone slate]

It has been almost 2 hours and still no verification code

[summer sequoia]

All i want to do is play tarkov

its been 2 days of me trying

[deft drift]

Might wanna start emailing their support

[summer sequoia]

I did, just hoping for a reply 🤞

I do and yes

[oblique night]

Are they going to fix this ?

[velvet bobcat]

did anyone ever encounter this issue before? it happens when i try to buy unheard... will i have to call the bank?

[unkempt crane]

Call your bank and see if there's a block from Xsolla or large purchases

[safe remnant]

I cannot reset my password it redirects me to homepage after clicking the link for resetting my password that i receive in the mail. I mailed support and they are asked for a video anybody else have the same issue ?

[edgy knoll]

is anyone else not getting emails from tarkov? im trying to login but its not getting me my code

??emails

[twilit sparrow]

It seems like there’s a huge email issue right now, You are not alone

[zenith dust]

The gear rack is totally broken in PVE mode !

When i open the gear rack; the game froze and i cant see the second part to equip a rig or a backpack. I need to press tab to go back, esc wont do anything.

[wanton jackal]

following on from this, I've killed 6 bosses so far and havent been able to loot any due to this bug - it's really screwing my games as I believe due to the bosses still seemingly being alive, lots of scavs are spawning around them at all times - I've just come out of a raid where I killed 4 guards, reshala and 27 scavs all just in first floor of 3 story..!

[cosmic goblet]

is it normal that i get the "The Door" Quest a second time?

[slim spruce]

@severe tangle to use mod mail your dms must be open

[frank geode]

is there a way to move the game files from one SSD to another without reinstall?

[slim spruce]

you can copy paste and then delete first one

then use launcher game settings > set path

[frank geode]

oh really and that doesnt fuck it up?

[buoyant dirge]

You guys have the Problem with email verification aswell?

[slim spruce]

well technically it doesn't remove the uninstall info all the way

but that is not really important

[viscid kestrel]

yes i do

[frank geode]

I got an email immediatly 🤷‍♂️

[buoyant dirge]

I dont get one since 40mins 💀

[viscid kestrel]

i was like 1 hour waiting for the code

[buoyant dirge]

Guess no wipe for me then

[buoyant dirge]

Right now or when?

[frank geode]

7:34 I had to verify, got the email at 7:35

[buoyant dirge]

I will try later then

[frank geode]

(7 mins ago my time zone)

[buoyant dirge]

Oh ok

Sad for me then 😦

[potent stream]

anyone able to help optimize my pc and my nvidia settings and tarkov settings. i have a great cpu and gpu but get worse frames than my friends who have worse pcs than i do idk why :/

[edgy knoll]

i love not being able to log in

[quiet summit]

@frank rune Is it a hotmail email?

Or something like an apple email

Something less used

[barren stirrup]

mine has that issue too and its a google email, made a new account and that gets them no problem but im not paying 250 for the game again

[barren stirrup]

i think only fix is to email support but apparently they dont reply, ive been trying everything for past 2 hours

[quiet summit]

What issue too?

[barren stirrup]

auth email issue

[quiet summit]

What do you mean by don't reply

You've waited a few days already?

And by google email you mean gmail is that correct

[barren stirrup]

yes and not been few days yet, thats just what people are saying on reddit and stuff

fingers crossed they can resolve it because it seems a lot of people are having this issue

[quiet summit]

You need to wait for a reply, constantly pushing it from different is not going to help you, it'll only make it longer

When people don't get a reply within a day, they send a new email, it's possible it tells them you've updated with new information and your ticket goes to the end

It'll only harm you

Unless it's been more than 3 business days I would just wait and see what happens

Plus doing more will just make them busier, and less tickets answered

It's just a neverending loop

[barren stirrup]

i haven't, i'm waiting patiently

[barren stirrup]

yeah hopefully thats why people are complaining

[quiet summit]

I gotcha, I mean if you are spamming I'm just letting you know why you might not want to

Not directed to you specifically

Just seen people coming in "I've sent several messages a day to support, opened multiple tickets"

[barren stirrup]

of course i know what you mean

[quiet summit]

"How long has it been"
like 6 hours

[barren stirrup]

yeah people are very impatient, is making a ticket different from sending email or no?

[quiet summit]

I would do one of each, and see which one comes back first

If you're able to log-in your profile

Ticket imo is faster

[barren stirrup]

how do i make a ticket? i cant log in if thats how

[quiet summit]

Right, you need to log-in your profile

You can also try and access the website in Incognito, all extensions disabled

Sometimes that's it

Cntrl+Shift+N

Try and login

See if it pops a auth message

[barren stirrup]

ahhh no problem n yes i have tried that it always pops the message just never get the email

[tranquil epoch]

Was trying to update the game before it wipes, just to catch up on updates, but my download speed is 2 mb/s when on steam its minimun 100 mb/s, anyone know why this is happening?

[barren stirrup]

even after waiting days no email, removed all spam filters and added email to whitelist

i think its 100% only issue BSG will be able to help with for my case

[lyric cypress]

my game wont even start to download

[slim spruce]

??installissue

[white steppe]

If you see 0/0 wait about 10 minutes it should start soon.

If you just see the install button again with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator.

[plain ginkgo]

tried both still the download aint even starting

[slim spruce]

which problem is it?

[lyric cypress]

basically the problem is i click install and it doesnt even start the download after all the things

[slim spruce]

I sent a fix to both problems that do that up there

[plain ginkgo]

idk i click install then the other install button and it doesn't do anything

[slim spruce]

??installissue

[white steppe]

If you see 0/0 wait about 10 minutes it should start soon.

If you just see the install button again with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator.

[plain ginkgo]

i tried it

[slim spruce]

Where are you installing the game?

That matters importantly.

[plain ginkgo]

i made a new folder called EFTA

[slim spruce]

in where?

[lyric cypress]

C:\Battlestate Games\Escape from Tarkov

[slim spruce]

Please see the tip above, it fixes the problem.

The location specified has less permissions.

[lyric cypress]

what do i changge it too

[slim spruce]

??installissue

[white steppe]

If you see 0/0 wait about 10 minutes it should start soon.

If you just see the install button again with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator.

[lyric cypress]

what is this suggesting i make a new file

[slim spruce]

Make any folder in the location specified

[lyric cypress]

did he get banned

[lyric cypress]

yo do i change download location to the eft folder

[lyric cypress]

did u figure it out

[slim spruce]

start the launcher as admin and choose C:\Program Files (x86)\EFT as the install location

[lyric cypress]

"no access to folder"

[slim spruce]

please read my last message

[lyric cypress]

oh shi your him mb

thanks for real though

[ionic folio]

why is this happening i've tried to refresh and it doesn't work, anyone know how to fix this?

[slim spruce]

sync windows time and time zone to fix

[ionic folio]

alright ill try

[ionic folio]

fixed thank you bro 🙏

[pearl wharf]

yeah im not getting any emails from BSG either, not on my new laptop or my main pc

[proper musk]

not sure why i cant go onto the website

[slim spruce]

disable any vpns

[edgy knoll]

is the email bug stgill going on?

??email

[white steppe]

https://www.escapefromtarkov.com/support/knowledge/431

[nova heath]

When i buy a skin/cloting from the store, do i have it at lvl 1 or do i have to get to the level and then also unlock it to use it?

[proper musk]

I don't use vpn I just turned one on so I could login lol wouldnt even let me login into my launcher

worked perfectly fine when I turned it on to login

[proper musk]

it says this now lol

[slim spruce]

"Suspicious behaviour. CF-RAY

May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress [IPV4 and IPV6] (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail]"

from https://www.escapefromtarkov.com/support/knowledge/426

[proper musk]

yeah i just looked on reddit and seen the same thing so I sent an email

[edgy knoll]

is the email bug stgill going on?

[proper musk]

whats that

[edgy knoll]

i cant get a security code to my email so i cant log in

[proper musk]

not sure 😄

[glad reef]

Do we know the exact time of when the wipe is happening on the 26th?

[proper musk]

10am est

[glad reef]

Ty

[restive panther]

any mods around

[pearl wharf]

yep no one can receive emails

[true trail]

anyone having this issue where they are not able to edit any mannequin other then mannequin 1

[tall valve]

im having an issue about pve, i bought it and now its saying i need a different version to launch it any fixes?

[silent egret]

is there an easy way to transfer the game between drives? i can't install it to my SSD because i dont have enough space, but afaik the finished file size is not nearly as big as the actual install

[wise trench]

does anyone know why i get this error

[zenith ginkgo]

hi guys. do anybody know how to buy tarkov in ukraine?

there are only cis version in rubbles

[buoyant dirge]

Soo the E-Mail bug is still there ?

[chilly nymph]

have you had a reply from them yet?

[ionic locust]

Hello, I want to log into my account on the Tarkov website, but unfortunately, I'm not receiving the verification code in my email. Do you have any idea why?

[winter edge]

when trying to upgrade my game version i get an error that my account is blocked, anyone know how to fix>

?

[short cave]

Hi, I'm trying to enter the site but I don't get the security code on the email. How can I do it?

[slim spruce]

start the launcher as admin

[slim spruce]

You may need the EU version

[vivid briar]

why does this happen when i try and go to the forum

[slim spruce]

Are you on a VPN?

[vivid briar]

when my pc boots up a vpn auto connects so im assuming thats the problem turned it off now just this shall i wait?

[slim spruce]

The problem should be fixed without your VPN.

[vivid briar]

i8m going to uninstall and do a restart will lyk how it goes

all fixed preciate that gang

[pure vector]

I think the game bans people who use VPN. I am using the DNS application called WARP, is there a problem? @slim spruce

[slim spruce]

It may have been used by a cheater or many others.

[pure vector]

I need use it DNS because discord banned on Turkey

[slim spruce]

Do you only need the launcher?

[pure vector]

I can use Discord with WARP.

That's why it's always on in the background

[slim spruce]

No I meant what do you need on the website?

[pure vector]

In Tarkov?

[slim spruce]

yes

[pure vector]

I don't need anything in Tarkov. I just asked is WARP cause ban in tarkov ?

like VPN 'is ban reason

[slim spruce]

No vpns don't cause bans, but they may block you from accessing the website or launcher.

If many others use the IP range you're on.

[pure vector]

I understand. Does DNS change IP?

[sly shuttle]

Known VPN provider IP addresses can generally get blocked by most websites/services - I see this frequently with work

DNS is used to resolve website hostnames only

[pure vector]

I use DNS 1.1.1.1 WARP

[slim spruce]

DNS can be any you should try 8.8.8.8 and 8.8.4.4 secondary

That is google's

[sly shuttle]

Convert the name google.com to the IP 8.8.8.8 for example

[pure vector]

it doesn't work on me

[slim spruce]

You should try other dns

[sly shuttle]

What are you trying to achieve @pure vector ?

[pure vector]

I can open Discord with this now : 1.1.1.1

[pure vector]

I asked if the DNS application called WARP was banned.

He say no

[slim spruce]

Your specific IP may just be used by many which is why cloudflare blocked it.

VPNs sometimes share ips with others

[pure vector]

In short, DNS is not the reason for getting a permanent ban from the game. Right ?

[slim spruce]

No, VPN and DNS don't cause game bans.

Blocks from the website temporarily, sometimes.

[pure vector]

It's okay. I'm relieved

[sly shuttle]

We work with Microsoft Azure in work for example - If I have my VPN turned on, I get a Microsoft Azure IP address (I continue using my own DNS which is Googles)

Because I appear to be on the Microsoft Azure IP address, I get blocked access to certain websites such as Ticketmaster

Ticketmaster do this to block bot services & such

[pure vector]

okay okay no problem

I understand

thanks @sly shuttle@slim spruce

[sly shuttle]

No problem! Hopefully we helped to answer your question!

I have never used WARP for my DNS butI wanna try it now to see how it works

[haughty robin]

Is there a direct download for Arena? The link in pins doesnt work for me

[sly shuttle]

I downloaded it via the Battlestate Games Launcher

[slim spruce]

Not yet

[haughty robin]

It doesnt allow me sadly, clicking doesnt work

[haughty robin]

Ah right, Ill be patient then

Is there a way of fixing the issue, cause Im getting tired of the install button not working

[sly shuttle]

Game is going through a patch update right now - It will be available in a few hours

[haughty robin]

Yeah I understand, though its been like this for months now

[sly shuttle]

That's strange

[remote vigil]

so, no one can recieve emails from them right now? cant log into thier website 😦

[slim spruce]

What do you mean?

[haughty robin]

Generally when I try to interact with the install button of either Arena or EFT, it gives me the prompt to select a folder to install it to, though nothing happens

It just resets itself

[slim spruce]

??installissues

??installissue

[white steppe]

If you see 0/0 wait about 10 minutes it should start soon.

If you just see the install button again with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator.

[sly shuttle]

Check your spam/junk folder?

All my website/launcher login codes go into spam/junk

plus, I was was able to successfully access the website in the last hour

[remote vigil]

nah not getting it in my spam, ive always recieved them in my regular inbox, but for some reason, but now im getting no emails at all

[sly shuttle]

Might be related to the incoming update - This has happened in the past that I have seen

[remote vigil]

yeah that might be it, ill just wait and try again later i guess 😁

[edgy knoll]

have been having the same problem all day and found no fix

[safe remnant]

Nope

Still nothing

[chilly nymph]

i got a reply just telling me to send a screen record like you said but i already did so i sent another

feels like they didnt even read the email like i dont see how sending a screen recording would even help describe the very simple issue any further

[safe remnant]

yeah i felt the same way. I was expecting a reply today tbh but there is nothing.

[chilly nymph]

yeah, i dont wanna be that guy but it is insane to me that in the 7 years now that iv owned this game the website/support has never been improved, iv had issues before and its the same thing over and over were their system just doesnt work

[safe remnant]

i feel you i also own eod for years now and its weird that there is no improvement in some stuff.

[waxen blaze]

hey i hope u guys maybe have an answer, i just bought EFT yesterday and when i try to load the BsgLauncher it opens, i can log in, but after i press log in it auto closes. does anyone have an idea to solve this?

[slim spruce]

start the launcher as admin

[waxen blaze]

i did, still auto closes

[slim spruce]

wait for the patch

[nimble hamlet]

i get error when i open launcher, how long until this is fixed?

[waxen blaze]

any clue when that might be?

[hearty stirrup]

I am getting that now as well. Its likely they are rebooting the launcher for the update

The ETA was 5 min ago for the 8hr window but expet some delays lol

[wispy skiff]

this is for everyone i think

[fervent gate]

wipe?

[wispy skiff]

from so many ppl trying to load on wipe im guessing

[cunning vector]

everyone needs some damn patience

[hearty stirrup]

Yeah got to love it.

[signal robin]

launcher update incoming

[cyan creek]

when will tarkov be online

sorry for asking

[cunning vector]

tomorrow, try again in like 12 hrs

[cyan creek]

for reaaaaalllllll ?

[hearty stirrup]

lol no

[cunning vector]

no just give it an hour or so

[wicked fox]

How do i fix this on the launcher ?

or can you ?

[hearty stirrup]

That just means the updaters is not ready yet.

[wicked fox]

Alright, appreciate it 🙂

[hearty stirrup]

Likely pulling the update servers offline for a reboot. They should be up soon.

[wicked fox]

Alright thanks again 🙂

[hearty stirrup]

np

[safe remnant]

They just replied back and telling me that my account is banned and they are not responsible to show any proof. And if the account was banned due to theft i am the responsible party. Its weird that i am banned while not playing the game for almost a year now 😂

[rancid musk]

My launcher wont open. If i run as adminsitrator it says error 0, bad gateway

[safe remnant]

Anyways good luck to you @chilly nymph i hope your situation is different from mine i am going back to poe2

[signal robin]

this yalls first update or something?

[iron quarry]

I changed the password and now it doesn't work with either the new one or the old one.

[signal robin]

why would you change password?

[iron quarry]

I force-closed the launcher, and the session was logged out.

[hearty stirrup]

Its still a BadGateway error. Basically the updater servers are down so you can't connect to them. Once they come online you should be fine.

[rancid musk]

when will that be

[iron quarry]

and it wouldn't let me start with the password, and when I changed it it told me that the one I wanted to enter was the one I already had

[modest hollow]

that's how it goes in almost any game if someone steal and cheats on your account you get banned and they don't care

[iron quarry]

ok ok ty man

[rancid musk]

I got told servers come back at 9:00

central

[hearty stirrup]

likely anytime now. Getting a Gateway error on the launcher is a sign they have taken down or are rebooting the main servers.

[obsidian python]

insufficient CDNs

[hearty stirrup]

They said 8hrs but possibly a delay so 9am ish ;). These usually take 9+hrs.

we are 25min past the original window but those times are never set in stone.

[obsidian shoal]

Anyone know if the new clothes will be available to buy with the Unheard compensation? It doesn't show it on the web, just the old ones

[iron quarry]

but what does it have to do with the fact that the servers are down? If it doesn't let me start my account in the launcher

If the server is down? Doesn't let you log in? I don't understand this programming

[storm leaf]

@iron quarry same

[obsidian python]

its insufficient CDNs or servers just not up yet.

[long timber]

server status is Offline, so i think thats it

[obsidian shoal]

What part of server are down because of wipe is difficult to understand?

[hearty stirrup]

lol

[rancid musk]

Anyone got in yet>

[obsidian python]

bunch of sweaty dudes just assaulting the CDNs right now

[obtuse path]

Launcher down ?

[obsidian shoal]

Everything is down

[obsidian python]

the sky is falling

[rancid musk]

AHHHHH'

[obsidian shoal]

The ocean is retreating

[rancid musk]

AHHHHH'

[obtuse path]

No fr there are some of my friends in the game rn lol

[storm leaf]

@obsidian shoalWhat part is hard to understand that people are going to keep trying to get into the game and that's like 99% of them?

[rancid musk]

AHHHHH

[obsidian python]

are you friends with some AI scavs?

[obtuse path]

Yea

[obsidian shoal]

[storm leaf]

Funny that I'm sure you did the same before commenting on this.

[dense moon]

I thought my anti-virus is blocking the website..

[obsidian shoal]

I attempted, I realized servers are still off, I am now waiting in peace, looking at memes

[hearty stirrup]

my hope was Arena would be up already lol. At least then we could play some Tarkov style fun.

[obsidian shoal]

Same

[storm leaf]

The servers are down and there are several ways to know if they are active again, but you can still have problems that other people won't have.

[rancid musk]

I got a new error

[hearty stirrup]

let me guess gateway timout

[rancid musk]

Nah something about auth, 213

[hearty stirrup]

oh interesting

[rancid musk]

IM IN

[hearty stirrup]

I am as well

[quick swallow]

me too

[rancid musk]

nvm

I need to wait for servers to go up but im in launcher

[hearty stirrup]

nm false win

They got the login servers back online lol

[quick swallow]

but its a good sign that the launcher servers are back up

[hardy mist]

tfw

[obtuse path]

I just got this too

[hardy mist]

we escaped yay

[obtuse path]

There was never a game named Tarkov

[obsidian python]

oh no they actually deleted the game what are we to do

[obtuse path]

They added in schizophrenia to the game

[obsidian python]

eft never existed, only arena

[rancid musk]

Now im just getting 103003 which is game launch error

[obsidian python]

looks like servers are coming online, just not pointing to the right stuff yet

how bout that music in the patch trailer right

[hexed fossil]

Flip you nikita there goes my account

[hearty stirrup]

Yeah we are still on Version 15 within the launcher so you will get a game launch error.

[hexed fossil]

🖕

im so done with this game

my account got stolen bro

[hearty stirrup]

interesting

[hexed fossil]

to exspensif game

[quick swallow]

write the support

[fresh radish]

my friend claims he got an unheard edition for free via email, he has EOD, DID IT HAPPEN TO ANYONE TOO???

[hearty stirrup]

I don't get why from that screenshot you feel your account is gone

[hexed fossil]

anione has nikita fone numer

[rancid musk]

Use forgot password

[modest hollow]

he bought it and is only lying to you

[rancid musk]

wth

[chilly nymph]

wtf

[hexed fossil]

i need masage nokia

[hexed fossil]

nikika

[rancid musk]

Do you mean does anyone have nikikasphone number and you need to message them

[hexed fossil]

yez

prof

[hearty stirrup]

So we moved from people asking why they can't login to other things lol

[chilly nymph]

surely if the account is still connected to ur email then it hasnt been stolen, wouldnt they change the email if they had like got into ur email?

[hexed fossil]

anione haz nikiki fone numer

[hearty stirrup]

I love that I can block users so I don't need to see those phone number requests anymore lol

[quick swallow]

xD

[hexed fossil]

give fone numer now

[rancid musk]

Bruh. I quit launcher and now it will let me in but nothing on the screen is loading

[hexed fossil]

give fone numer now

[rancid musk]

I have the different tabs but its giving me timeout error

[cyan creek]

when server online ?

[hearty stirrup]

yeah might be progressing to the next stage. They have the login servers rebooted but likely prepping the package for the updater update.

[rancid musk]

It loaded again

[hearty stirrup]

We will likely need to update the launcher before we can update the game itself.

[quick swallow]

yes but the update server is currently offline

[hearty stirrup]

Yeah we are nearing the +1 hr but its not uncommon for these updates to take 3+ hours over the 8hr window.

[rancid musk]

WHAT

[hearty stirrup]

its hard to tell what behind the scene is going on.

[spare kettle]

is there a ticket page or anything ?

[hearty stirrup]

Working in IT I hate being on this side of the update process lol.

[quick swallow]

the big problem is that these servers are probably not for so much people made and went offline

[quick swallow]

hahahhaha me to bro

[hearty stirrup]

I can only guess what stages they are doing. lol. Looks like they might be rebooting the auth server again. Not usually a great sign.

[lean smelt]

is anyone struggling to log into the launcher? i keep getting bad gateway

[quick swallow]

jep....

[quick swallow]

takes a while, i had the same issue

[hearty stirrup]

Yeah looks like they are rebooting the auth server again for some reason.

[rancid musk]

Do I need to quit it and rejoin

[cyan creek]

when online

[hearty stirrup]

When the actual update drops it will likely force you to do so 🙂

[rancid musk]

Nooo

[dark fjord]

for me it doesn't even load the launcher xD

[lean smelt]

fuck so i can't play untill they fix their shit

[rancid musk]

Im making it check for updates

[dark fjord]

wait 1 more hour, Maybeeee 2 and it will be good

[random osprey]

I just purchased the game and I can’t log in on the launcher wtf

[hearty stirrup]

Today is wipe day so its not that their stuff is broken. They are doing a planned update.

[quick swallow]

they are Updating the game currently

[random osprey]

Oh ok

What a timing to buy the game

[quick swallow]

xD its the best day, everyone starts @ zero. so just wait and stay hyped

[summer sequoia]

Is this going to fix my inability to get a verfication email?

[random osprey]

What’s the difference between eft and eft arena

[hearty stirrup]

Yeah you actually purchased it at the perfect time. Discound day and you get to start at the begining of the wipe.

Arena is a stand alone game. Basically its like COD but with the Tarkov controls and resources.

[obsidian python]

bingo. this is not a unique phenom. this happens literally every wipe.

[hearty stirrup]

eft is the main game.

[safe remnant]

Im sure that i wasnt hacking or doing anything that will get me banned. I am just playing the game for couple of weeks each wipe anyways 😄 but i think what happened was that somehow they got my password and played the game with cheats or something without trying to change the email. I remember one of my friend told me that people sell hacked eod accounts for lot cheaper on some websites but never thought that would happen to me. It is really weird. Its sad that my eod account is gone just like this. I hope your situation is different than mine

[next solar]

anybody else getting this error?

[deft ice]

yes

[hearty stirrup]

They also wipe bascially twice a year

[iron quarry]

still not fix

[lusty crescent]

how fix it

[quick swallow]

you cant

[deft ice]

communitty support is gonna go through hell today

[signal robin]

wut]

[deft ice]

this shit happens every wipe jsut requires some patience

everyone is gonnabe trying to get on at teh same time as well

[umbral rose]

my launcher says play and not update

is this normal?

[deft ice]

yes

it happens

every

wipe

[umbral rose]

no need to reinstall or anything just wait?

[lusty crescent]

idk, i dont play eft last 2 years, sry

[quick swallow]

patience

[umbral rose]

okay thankss

[quick swallow]

you´re welcome

[hearty stirrup]

I will say it here incase a Tarkov Admin happens to see it. Please create a program where IT people can join your update progress discords or chats so we can turn around and give groups like this an accurate update on the progress.

Might provide a little less frustration for so many players 🙂

[deft ice]

that would be a cool idea

[hearty stirrup]

I would love to provide 15-30 min updates on whats going on behind the scene

[deft ice]

atleast we can help explain some stuff in communitty support

[quick swallow]

such a great Idea!!!!

[deft ice]

wait last wipedidn't we need to re install the game but it took like 2 hours

[rancid musk]

How much longer

[deft ice]

who knows

[storm leaf]

[half ingot]

anyone knows what's this from?

[hearty stirrup]

FYI TarkovTV is live on twitch

this was a planned stream btw

[fervent gate]

ppl dont look at cahat at all same ss after like 10 messages

[deft ice]

Press retry

[half ingot]

did that

numerous times

[quick swallow]

check out the BattleStateGames Twitch Channel, They are Currently Live

[hearty stirrup]

so a hash failure means they likely don't have the current updater file in place yet.

Likely it means they have uploaded the new updater file but haven't changed the installer to look for the new HASH

[deft ice]

i think im gonna do a uninstall and re install

[fervent gate]

dont the game is down

[hearty stirrup]

Wouldn't recommend that. They are doing updates so that should flush everything out

I would say wait until you hear people have been able to update hold off. Downloads will be much slower then normal as all the end users hammer the update. So it might take a ton of time to download the full game.

[quick swallow]

Nikita just said, the update will be fully uploaded really really soon. Be Patient Chads

[hexed fossil]

just stfu

the fatass wont stop yapping

[terse bridge]

nikita always talking shit

[hexed fossil]

this doubled hitbox person wont stop yapping

GET A LOAD OF THIS GUY

OPTIMIZATION IS HAPPENING NEXT YEAR

[slim reef]

Someone here that knows the difference ingame regarding FPS, 1% low, Gpu usage in Tarkov with ryzen 5 7600x3d vs 9800x3d? Currently got the 7600x3d with a 4080 and 32gb ddr5 6000mhz ram and get gpu usage drops to 20% resulting in frequent Lags

Bought the 9800x3d but will need to wait 3-4 weeks

[quick swallow]

try one thing if you are in game, close discord via Task Manager and than try playing

[slim reef]

Sounds strange but i will try soon, thank you

i am at 200fps in 1440p ultra and then drop to 70 fps for some seconds its so annoying

[silk bloom]

The best in the patch

[hearty stirrup]

Arena update might be live

Sounds like EFT should be soon per TarkovTV

[obsidian python]

arena update is live for me. updating

[dapper wave]

do we need to redownload the launcher from the website to install 0.16? launcher will not detect 0.16 update

[lean smelt]

cool the launcher still won't fix. and i can't get past launcher login

[quick swallow]

no you dont need to reinstall the launcher, im downloading the update

[lean smelt]

i got past then got told tarkov 0 then had to closed the app

[quick swallow]

everybody tries the download currently so everything is slow

[uneven marlin]

Anyone know why the 25% discount is not working when trying to purchase the game??

[slim spruce]

What are you buying?

[slim spruce]

It's there

check subtotal for the fees

[slim spruce]

click subtotal

the VAT is not in the advertised price

[uneven marlin]

But then it's back at the original price? That's omega confusing 😂

[slim spruce]

looks correct to me

[lean smelt]

@slim spruce i got this error it won't let me play anymore

[slim spruce]

try later

[lean smelt]

Try to log in later?

[minor kestrel]

lightkeeper fixed yet?

[obsidian python]

able to patch now

[edgy knoll]

i still aint getting emails from them to get a code

[obsidian python]

@edgy knoll you gotta login first you know right

[slim reef]

you guys think the Unheard edition is worth it for someone who grinds this game or is it just meh?

[slim spruce]

The gamma container and big pockets are nice

[slim reef]

you get good weapons and a knife that seems cool tbh

[obsidian python]

as an upgrade or buy from the start?

[slim reef]

upgrade, already played the standard edition for 1-2 months

[obsidian python]

oh than yeah, i'd probably do it in your case. long as you're sure you're invested in the game long term.

it's pricey, but at the end of the day i have 3200 hours in game now with EoD, so divided out about the cheapest form of entertainment, ever

[slim reef]

it says you get a season pass. Thats a bit confusing, i didnt know that there is even any DLCs. Do they Mean new Versions like PVE or new Editions like Unheard?

[west stratus]

help

cant install the new patch cuz im getting this

[obsidian python]

this has been heavily debated, LOL. basically you get arena, and other games that come out like arena.

you get PvE too. BSG's definition of DLC can be squirrelly.

[slim reef]

thanks ^^

[obsidian python]

give it a few minutes and try again

[tulip sun]

i completed the teacher quest in arena but i didnt get the snowman tshirt on eft, does anyone know what i have to do?

[west stratus]

alr, now i can update it.

[lean smelt]

wtf @slim spruce the game i just updated and have to redownload it again

[delicate kiln]

Hello! I don't really know if this is the right place for this, but I can't really figure out how to contact a person for support with account troubles. 😅

[split mesa]

Tired to change my password the reset code they sent says it already expired not even a min after i resived the code it expirde

[tribal sparrow]

Same Problem for me, the link in the mail just send me to mainpage without a function.

[tired fractal]

hey so when i run a raid with my buddy most of the times he doesnt see the scavs that i can see (like they're not showing up on his screen) anyone run into similar issues ? whats the fix for this. he gets killed by them as well (because he cant see them lol )

[unique citrus]

I have been stuck at 0% loading files for the new update for about 10 minutes... Is there anything i can do?

[vapid grove]

i got slow ass download speed

[brazen sky]

som1 know why?

[oak lark]

i tried to reinstall tarkov cuz it was on the wrong drive and it said this do any of you know how to fix this

[hardy crown]

same problem someone has a solution to it ?

[slim spruce]

choose a folder

you didn't choose any folder

[oak lark]

i did and it didnt work

[wild turtle]

So I'm in this limbo fo waiting for BSG to send my email verification code so I can log in to the website and download the launcher (I reinstalled windows today) Usually the email just never comes and I have to log in another day. Is there any other way to download the launcher?

[slim spruce]

Your pic shows literally using no folder

[oak lark]

and right after i took it i chose a folder and it still didnt work

[slim spruce]

??installissue

[white steppe]

If you see 0/0 wait about 10 minutes it should start soon.

If you just see the install button again with no progress after confirming the location to install, choose any folder within C:\Program Files (x86)\ like "EFT" in there and start the launcher as administrator.

[ivory vapor]

Herunterladen der Datei nicht möglich
Failed to download "/eft/client/live/updates/0.15.2.1.32757-0.15.5.0.33373_a1926e90-3953-4a83-8318-195a25c7f253/Client.0.15.2.1.32757-0.15.5.0.33373.update"

FEHLER: 0

[quick swallow]

der server ist aktuell down, ich kann auch nichts machen

[ivory vapor]

selbe problem?

[quick swallow]

nein habs schon runtergeladen von 10 min ca. aber die server sind gerade wieder down also ja... ich kann das spiel nicht starten xD

[cold marten]

Anyone got error 0?

[ivory vapor]

yes

[quick swallow]

servers are down again i think

maybe rewipe because of the fleamarket?

[cold marten]

?

[quick swallow]

yes, fleamarket was not wiped

as far as i know

[cold marten]

eek

thats an uh oh

[echo portal]

anyone else getting game cannot be started after installing patch 16.0

[visual fossil]

yes

[pallid trench]

rewipe

[quick swallow]

yes because they are rewipeing,

[echo portal]

oh ok

[ivory vapor]

guys i cant fix this every 100mbs it pop ups -.-
Herunterladen der Datei nicht möglich
Failed to download "/eft/client/live/updates/0.15.2.1.32757-0.15.5.0.33373_a1926e90-3953-4a83-8318-195a25c7f253/Client.0.15.2.1.32757-0.15.5.0.33373.update"

FEHLER: 0

[cold valve]

how long is it gonna take

[quick swallow]

ja bro das liegt daran weil die server on und off gehen dadurch das sie nochmal rewipen müssen

wenn der server on kommt läuft dein download,, dann bricht er ab weil der server neu startet und dein download in ein Timeout verfällt weil er den server nicht erreichen kann

[hasty flint]

anyone else only getting like 50kb/s?

[proud ginkgo]

why have they removed Predator upper from people who own it already?

[oak lark]

how do i fix this

[cold marten]

download it on C

[obsidian python]

swap to another directory?

[modest hollow]

install it somewhere else

[oak lark]

does it have to bne installed on my other drive cuz i tried to install it to a diff folder in d and it didnt work

[quick swallow]

thats because everybody ist currently downloading, because of that the servers are slow

[slim spruce]

choose any other folder not in that one

D:\EFT

[quick swallow]

.

look here

[slim spruce]

Well any but that one

[oak lark]

that worked ty

[spice halo]

whats this mean?

[quick swallow]

u restarted the launcher?

[spice halo]

yeah, 15 times

[neat raptor]

they fucked up, had to install update again

[quick swallow]

idk, restarting the launcher worked for me

[echo portal]

game is working for me now

[prisma kiln]

is anyone having slow download too?

[quick swallow]

thats because everybody ist currently downloading, because of that the servers are slow

[quick swallow]

niceeee

[random osprey]

why do i have to repair the game every time i didi it 4 times in a row and cant launch it

[cold marten]

I cant get through Character creation

I pick a name and backend issue comes

[hardy crown]

same

[echo portal]

game completely froze while loading raid

got to starting local game on pve and it crashed

[brisk moon]

does anyone have the external link to download the game without the launcher?

[visual fossil]

no

[brisk moon]

i need to go and leave it downloading but the launcher keeps stopping it

[hollow terrace]

Map loading stuck at 99%. Anyone else?

[mental crane]

Yes

[clear bobcat]

crashed my whole pc

had to reset

[hollow terrace]

yep. same. i tried restarting the game always get stuck at 99%

[hollow terrace]

same, ffs

[clear bobcat]

what cpu have you got?

[clever moat]

same for me

[hollow terrace]

AMD Ryzen 5 5600

[clear bobcat]

and ram? cos im on 32gb still crashing if it ram leak

[hollow terrace]

16 ddr4,

[clear bobcat]

thats what my boy is on and has never had an issue either i think they just fucked it

could be ram problem maybe but if it is ram leak and im at 32gb this is stupid 16gb should be enough

[hollow terrace]

Well, this morning and the days before it worked without any problem

[clear bobcat]

everyone is saying its crazy ram leaj

[hollow terrace]

Any dev, moderator here?

there's like 4 of us here with the same issue

[clear bobcat]

factory is eating 12gb ram according to ppl in chat

just at loading screen for it

[pure light]

it fixes itself dw

[hollow terrace]

can we tag BSG crew?

[pure light]

nopre

[hollow terrace]

so what is this room for?

[pure light]

maybe yeah i dont actually klnow

never tried

yeah you can

[hollow terrace]

"No spamming or text abusing

🔸Do not over message/mention staff. We respectfully ask you to be considerate when sending messages and mentioning the staff."

this "over" is maybe a trap

xD

[clever moat]

tried to restart and check integrity but after loading profile data i apparently am leaving the game

[autumn kestrel]

anyone else getting unity errors with this patch

[graceful pagoda]

yes

99% loading map unity crash

[obsidian shoal]

Anyone know if they'll add the new clothes to buy with Unheard compensation?

[golden trout]

I am guessing slow download speed is a server sided problem due to high amount of download traffic and not an issue with my internet?

[viral oyster]

I try street offline raid not pve, to test performance, EVERY TIME map loading 100% game crash and i have to turn off pc or i need to wait 10 minutes. ONLY STREET anyone having this ?

[woven hearth]

getting same thing..

[graceful pagoda]

me it downloads at maximum speed the whole game from scratch

[golden trout]

I dont understand this man, had a friend who started the download after me and he also had full download speed

[woven hearth]

try a vpn if u have one, that fixed the shit download speed for me

[supple wigeon]

same issue here keeps crashing

[hallow cape]

So is this a known issue? i wait 15minutes for scav and when i extract, i extract with no loot at all

[hollow terrace]

@clear bobcat @clever moat @mental crane I will try with the PVE mode

Nope..

[tired fractal]

i cant even get passed picking bear or usec, getting 1000 error

[woven hearth]

quick question, for the gang that is crashing on 99%, what gpu and driver do you guys have?

[clever moat]

Amd 6750xt, i5 11400f and latest drivers for gpu

[woven hearth]

bismillah if it turns out to be another amd problem i'm gonna crash the fk out

[clear bobcat]

4060 and lastets drivers too

[woven hearth]

nvm

[hollow terrace]

Please send a bug report from the launcher as many of you as you can. I just did. Nothing else I can do but wait for someone to aknowedge the problem

[hollow hawk]

still bugged out

[clever moat]

i just did that

[fickle garnet]

has anyone been able to get into scav or are q times just crazy long rn?

[autumn kestrel]

too many people trying to scav probably

[crude otter]

Does anyone know how to fix this?

[outer kayak]

ive tried to play tarkov alot but every time i load into a raid about 2 minutes in or so its random every time it crashes the game
theres no way i can seem to fix it ive reinstalled the game 4 times checked corrupted drivers etc
but nothing anyone know how to fix it?

[buoyant copper]

cant log in tried to reset password website didnt work and then when i tried to log in it said permanently blocked but has a 1 hour time before i can try again?

[clever moat]

Did it get stuck on Loading map 99%?

[outer kayak]

no i load into the raid but it crashes like a couple minutes in

it works in training mode but not regular or pve

[hollow terrace]

please try to load in as PMC, do it for the team

[woven hearth]

bro i tried scav pmc and pmc offline raids, none work XD

oh

can you guys check your vram and ram usage as you load into a map?

trying to see soemthing here

i'm onto something..

[wary crypt]

for me it stuck on 99&

[ivory vapor]

Herunterladen der Datei nicht möglich
Failed to download "/eft/client/live/updates/0.15.2.1.32757-0.15.5.0.33373_a1926e90-3953-4a83-8318-195a25c7f253/Client.0.15.2.1.32757-0.15.5.0.33373.update"

FEHLER: 0

need help get every time this error

[clever moat]

send ticket on launcher, nothing more we can do

[wary crypt]

I guess we wait until the wipe hype is over

[hollow terrace]

ok, so 5 people that has the same problem here.

[outer kayak]

how much ram do u have

i was told to check my ram for my pc as ive got 16 gigs

[wary crypt]

ok it's only on ground zero

it's because everyone trying to get the quests

and probably people with good pc get in there first or something idk

[clear bobcat]

@wary crypt how do we progess then loool i wont lie ive only tried ground zero

[outer kayak]

if u have below 16 gigs of ram or 16 thats probs it

[clear bobcat]

i have 32

[clever moat]

16

[hollow terrace]

lol

[wary crypt]

I don't see a solution other than waiting for people to stop playing there

[outer kayak]

yeah thats it

[wary crypt]

Give it a few hours or soimehting

[woven hearth]

i can confirm that it is not cuz of 16gb for me as i have 32

[clever moat]

thats not it bro

[outer kayak]

ive got 16 as well and thats why i crash

[wary crypt]

I also have 32 rams 3060 ti my pc ain't that potato but it just won't load for me too on ground zero

[round latch]

ive uninstalled 2 times now reset everything, my game integirty is compromised and repairing dosnt or uninstalling dosnt fix it any thoughts

[clear bobcat]

@wary crypt might just wait till tomorrow loool, first wipe ive missed wipe day

[wary crypt]

That's not the reason I have 32 and mine crash too just don't play on ground zero for now

[outer kayak]

tarkov is really cpu heavy and ram heavy

[wary crypt]

just play on other maps

[outer kayak]

lemme try and test something

[wary crypt]

what I'm saying is that it's not because of pc specs, ground zero is simply crowded rn

and unfortunely people don't play other maps so it doesn't find a match

[outer kayak]

yeah for me its ram, i opened up task manager and its using almost all my ram and crashing so i dont have enough ram at 16

[clear bobcat]

@outer kayak bro my cpu and ram have never had an issue running tarkov i think @wary crypt is right

[lavish rose]

Im a USEC on arena. can I choose bear on regular tarky? or will that cause issues?

[clear bobcat]

probably ram leak@outer kayak

[slim reef]

my ryzen 5 7600x3d still gives me fps drops so the only way is probably the 9800x3d

[clear bobcat]

theyve had that issue for a while

[wary crypt]

99% of players are trying to access ground zero that's why theres an issue

[clever moat]

#eft-chat message

[wary crypt]

What a stupid thing to move all first quests onto 1 map

Who the hell thought that was a good idea

[woven hearth]

omg its only ground zero..

[clever moat]

really?

[woven hearth]

i have tried factory and customs, both work but its crashing on gz

[spark blaze]

does anyone have a fix for this, it wont update the launcher or the game itself.

[woven hearth]

i'm testing other maps now too

[acoustic copper]

For some reason on PVE i have to rebuy all of the clothes i had, and achievements are not counting for hideout customization

[woven hearth]

but why is it only ground zero... the one map it shouldn't be on...

[warm loom]

I had the same error, just tried a fresh install. Still getting the "downloaded file checksum does not match"

[wary crypt]

it's crashing on gz and other maps won't find match because nobody is playing on them, best thing we can do is let the hype pass and retry like in a few hours or tomorrow idk

[velvet pike]

how do i get my lightkeeper unlock task after this patch for PVE (ive been waiting to get him for months)

[wise meadow]

does anyone know how to fix the game crashing. It says loading map, it loads to 99% then crashes my game.

[fiery cargo]

YOOOOOOOOOOOOO

[wary crypt]

that's because you're trying to get on gz just like the other 100k players

[spark blaze]

i saw a form that explains how to fix the checksum, but nothing on the server error. https://www.escapefromtarkov.com/support/2?utm_source=launcher&utm_medium=menu&utm_campaign=head&utm_term=expansions_link

[supple wigeon]

woods just crashed here

[wise meadow]

its every map, not just gz

[plain kettle]

my friends are getting in just fine

[wary crypt]

some get it some don't streamers are playing on it too

dunno if it has anything to do with specs but I usually don't have that issue

just on wipe day it's happening

[fiery cargo]

I got jebaited and am now stuck

[wise meadow]

does anyone know how to fix the game crashing. It says loading map, it loads to 99% then crashes my game.

[wise meadow]

yuh I did allat

[clever moat]

only ground zero doesnt work for me

[remote raft]

why downloading rate so slow? 60kb/sek ?

[clever moat]

customs offline did work

[swift fossil]

have the issue too some said in other forums that it is cause of the newest windows patch and rolling back that will fix it but i cant get rid of the latest update nor do i have a confirm on that solution

[soft briar]

hey everytime i finish a raid its resetting my character like its before the raid... anyone else with that problem?

[uneven belfry]

Yo anyone else having an issue? Says I have it updated but still pulling up my last wipe stats like it never wiped

[ivory grotto]

My pmc is missing their head and i cannot start a raid with my pmc can only start it as a scav? I play pve.

[stable kettle]

how can i fix the downloading bug? 100kb/s

[wise meadow]

wouldnt that be a tarkov issue, not windows...?

[wooden tangle]

yo dafq

[frail hollow]

How does one buy multiple outfits online or can we only buy them one at a time?

[wise meadow]

if windows necessitates an update that tarkov isn't compatible, then idk

[pseudo cloud]

so why did i do a whole ground zero raid and complete all of my quests and loot but i loaded out and i had nothing that i looted and i also didnt complete the quests

[swift fossil]

tarkov isnt compatible with a lot of stuff so the windows update might break something that causes the crash

[wise meadow]

i feel like it should be compatible with windows at the least though

[swift fossil]

for sure but i am just telling you wht i read and what i am currently trying as a fix. their game shouldnt be such a burning pile of dogshit on wipe every time :)

[errant hinge]

I keep getting unity crash anyone know how to fix

[gleaming elbow]

exact same thing.. getting an error - "an error occurred during matching"

[woven hearth]

ok so for me the game only crashes on ground zero and streets

[clever moat]

gz most important map xd

[ivory grotto]

Yeah same here as well, can enter with scavs though...

[woven hearth]

ye this is rtd

,,,

how do bugs like this even happen, almost as if they only test on 1 fucking pc

[velvet pike]

im confused

i have the task top secret but i cant get access to light keeper as the getting acquainted bugged on me

[old finch]

Anyone else stuck "awaiting session start"? been like 10 minutes now

[icy nova]

Question regarding Compensation and prices:

I've been waiting to use my Compensation and now that there are items on sale, I'd like to use it. The sale prices aren't showing in the Compensation screen, will the price be reflected properly if I push through the process at the end?

[next sandal]

When the map loads at 99%, the game freezes, followed by Windows, what should I do?

[warm patio]

Me too if someone find fix pls help

[plucky gulch]

same

are you using AMD for GPU by any chance i need to ask

[warm patio]

Im using nvidia

[woven hearth]

someone with a 4060 has the issue too, its not amd

[next sandal]

yeah AMD

[plucky gulch]

CPU?

[plucky gulch]

CPU?

[next sandal]

cpu AMD, sorry

[plucky gulch]

is everyone getting the bug using AMD cpu

[plain kettle]

im stuck at 99% with nvida gpu and intel cpu

[woven hearth]

i myself have 7600x3d, but the other guy had an intel one

[lone heart]

Hi,
i forgot my password. so i used the "forget function". i got the verification email. But when i clicks on the "RESET PASSWORD" in the email, this link only redirects me to the start page of escape from tarkov. i contacted the support a while ago - no help up to now, maybe you are a better support here^^
fyi: i tried different browsers, different pcs - simply doesnt work

[velvet pike]

??issues

[white steppe]

The issue relating to Error 1000 is being investigated.

[slim nimbus]

so the 99% load bug crash thingy is only on GZ?

[plucky gulch]

when the game freezes on ground zero it also crashes my steam

or discord

[main grove]

Anyone have issues with game unable to be repaired after downloading the patch?

[slim nimbus]

same here

[woven hearth]

same with discord xd

[grizzled saffron]

I downloaded the game this way cause i couldnt do it on the launcher, now i cant update...
are u going to post the .16 one too?

[clear bobcat]

bro the game crashed my whole pc had to hard reset

[plain kettle]

any fix for the 99% bug?

[reef kernel]

anyone got this error?

[long barn]

me

game crashed

[clear bobcat]

im on 4060 and an i5-12400f with 32gb ram never had this issue with tarkov

[long barn]

its for everyone with 32 gb of ram

[grizzled saffron]

restart cmon

[slim nimbus]

I can get into every map BUT ground zero rn the place where all the quests are B)

[clear bobcat]

nah ppl with 16 have been crashing too

[reef kernel]

still happening after 3 restarts

[long barn]

wtf this is worse than the 2022 time

[clear bobcat]

game engine is just fucked atm

[umbral summit]

idk why my game crashes when i try load in to ground zero at 99%.im literally on the lowest graaphic settings.what do i do

[grizzled saffron]

i guess we need to go touch grass

[maiden topaz]

my second monitor is always blacked when i tap out.. since update

any idea

[clear bobcat]

ppl saying change page file size to match your ram, but idk if wanna try as it locked my whole pc up

[long barn]

did not help

just did that

[clear bobcat]

thanks for testing bro

[tame prairie]

anyone else cant load into a scav?

[hollow terrace]

@clear bobcat what OS you run on?

[clear bobcat]

windows 11

[primal basin]

is the arena sync with maingame loosing rep with traders still present?

[reef kernel]

also happens on win 10