#community-support
1 messages · Page 132 of 1
so, why do i get BSOD while loading in shoreline, last time the pc crashed, now ive got BSOD?
I just noticed after a raid my revolver had the option to "unload ammo" and when clicked my 5rnd revolver spat out 8 rounds. tried to reload the revolver to see if it was repeatable but it was not. Ive never bought ps12A or ps12, I have been using ps12B from quests with it.
submit a bug report in the launcher
Anyone else having tarkov freeze? I have been playing this wipe and it jsut started. I decided to fresh install windows. Now, I launch tarkov, go to change settings, and when I hit save it freezes. I can still move the mouse. I task manager close it and I can go to my desktop and it appears the application is closed. However, when I look in task manager it is still there and using roughly 25 percent of my memory. The only way for me to close the program is to restart. I've tried admin CMD taskkill commands and powershell. It jsut says access is denied. I literally have to restart my PC. Idk what to do and it's very annoying...
Also, I've reinstalled the game (obviously) but ive reinstalled it to two different m.2s
It started after the halloween update. The main reason I wanted to reformat was because it would freeze when loading in as a scav (and I had other PC sluggishness). But now I cant even save my settings or get past the main menu without tarkov being a virus and utilizing resources and not being closable by administrator CMD and powershell. If a virus was made like this it would be OP.
also, the way im closing it via task manager is by CTR+ALT+DEL, selecting task manager, pressing alt, selecting task manager, arrow keying down to tarkov (because I still cant see my desktop, and hitting delete.)
@slim spruce Ive already done all of this..
Plus none of these options are what is happening.
Go here
C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings
And first back up these ini files by copying them to another folder on the desktop.
Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.
Didnt fix. Also, ive reinstalled the game on 3 different drives now.
This is when I hit delete from arrowing down on task manager
impossible to close it unless i restart my pc
I have an issue with this quest I collected the journal and gave it to LK but he didn't give me the reward. When I got out of the raid the quest was reset as if I needed to go get the journal back. Once on street and openned the hideout, the journal was not there but the quest switched to completed and now when I go to LK he acts as if the quest is already completed and I can't hand him anything over.
fix the rogues please getting tired of 3 of the spawning inside each other and forming an unkillable death stack, doesnt help that you keep giving my scav a toz every other raid
Are their any new clothing options coming out with the wipe or no?
can someone explain why the ultra nosler just gets voided lmao. I extracted and i didnt get it btw, checked for like 5 straight minutes all around the airdrop and it wasnt on the ground it simply vanished.
Is anyone ever had an issue where they can't adjust movement speed or crouch height using the mouse wheel? I've tried resetting my controls and I can't get it to work, I can still scroll inside of my stash and stuff though
happened to me with a ledx, no idea
Stupid fucking fps glitch! Whenever someone shoots in my entire lobby I drop my fps from 74 to 1 ass soon as someone shoots
what does it mean when it says connection lost due to low conenction or smth
and i always have like 300 ping and keep getting rubberband or disconnected
how do i fix?
Go into your launcher and then your server list and then select only your servers with lowest ping or servers closest to you if your on auto sometimes it connects you to random shit
Hello, I am having an issue with the Combat Stances and the change speed with the Mouse wheel, my mouse wheel works fine everywhere even within the Game to scroll thro the doors (like changing from open to breech etc.)
I have tried to reset my settings and also to search for damaged files, no fix for it yet.
The Suggestion online to change they Keybind of Previous and Next has not helped either.
everytime i launch my launcher it goes into game repairing but when its done it says repair again and when it finishes it just says i have to repair it over and over again any1 know a fix
will you be able to upgrade the region from cis to eur after the countdown is out? i have eod
Yo mods, i know that this is not game related but do you guys know if reddit is down?
awesome lmfaoo
I can't launch the Battlestate launcher. when I open it, it closes automatically and any windows don't appear
whenever i try to login to my account it says i need to verify through email but whenever i do it just doesnt send an email
and its saying im launching the game from the wrong region but its never said that before?
What region do you own and where are you?
it says game region is RUS im in poland
i was given the game from my friend
ive never had this issue why is it doing this npw
You need to upgrade to the Europe version on the preorder page on the website. The exploit you were using was fixed.
how do you upgrade when you cant login 😭
wait about an hour and then see here https://www.escapefromtarkov.com/support/knowledge/431
can you still put guns like this on weapon rack? or did they fully patch it
how much is the upgrade
Anywhere from $10 USD to $30 USD. Depends.
ridiculous
none of these solutions have worked
you need to fix your dog shit anti cheat, jesus. Labs is unplayable of a weekend
The email contact is the last part.
Why in tarnations did they decide to force you to make a support ticket to change your email....
You can email them if you need to.
The problem about letting people change their email themselves is that that helps make hijackings harder to fix.
Ah
How does one even manage that lmao
If that is not so either it's bad isp routing, you're on a vpn, or the speed of light.
my friend is doing getting acquainted for LK and he turned in his radio transmitter before using it to go to the lighthouse building is there any solution to this or is he screwed?
??
are you able to help me
What is your ping and where are you?
What are the best ways to increase FPS, especially on maps like streets of tarkov. I have a high quality gaming PC I just built with a 4070 RTX and Ryzen 7 7700 so I am somewhat surprised I am averaging 40-65 FPS on streets and like 70-90 on most other maps. Is this expected?
my ping is always like 300
and always keep getting kicked
What region are you in, what region of the game do you have?
USA?
You have the other/USA region of the game?
yes
Are any VPNs enabled?
no
Do you have vpns installed?
nope
This is either caused by a bad connection to your wifi or your internet service provider has bad routing and you may need a vpn if that's the case.
Or a VPN is running.
how do i check
Do other games work fine?
yes
how much ping?>
Try a server in another region like US West
yeah
like i played with my friend
and it was still doing same thing
rubber banding and losing connection
thats my average match
Try a single US West server
wdym
Use a US west server in the launcher
alr
and also
how do i get surrounding audio ? i have it on and stuff
but it works when im not in a vc
The game is stereo only.
?
like i cant hear shot if i hear it from left side or right side
I am not sure what the problem is.
YEs
You don't know if it works?
like how do i check
Play
I am not sure what you're asking for. Does game audio work?
it does
so like for example when i was in pmc raid
i can hear a scav from both sides of my headphones
so i dont know where is the scav
I'm not sure how to answer this. Trial and error.
my friends can hear where are shots coming from like from the left or right from their headphones
but i hear it from both sides equal and i cant find out where are the shots
Are you sure your headphones are set for stereo output and not mono?
Do you have access to a VPN?
You might need to try it.
If that works, the problem is your internet service provider's routing of traffic.
what that mean
solid 7 hour lets go!!
What is this and why cant I open it?
Airdrops are fucked since beggining of this wipe sometime you cant loot them and need to restart game idk if this is only scav problem but they still didn't fixed it
Yea I rejoined and it worked only got a SVD tho
@stiff kindle use #discord-mod-mail
i started playing tarkov a while back and wanted to try it out on my new pc, i get over 100fps on high to ultra settings on every map but "streets of tarkov"
my gpu isnt getting used except for the v-ram and it isnt getting used fully, is there a way to get higher fps on streets? (i get around 40 - 50 avr)
fix it
всем ку, зашел после видео оптимизации от UJASTIJ, может кто помочь с этой оптимизацией? как разогнать и правильно настроить, никогда этого не делал
Support Needed ASAP. Ive got a strong suspicion that my account got hacked, I cant change my password bcs the bsg site says ive maxed out attempts but i havent changed my email since last year
does it usually take bsg support a full day to respond to an email lol
Does anyone know what dpi's streamers like Willerz and Landmark use? Mouse DPI and In Game sens
FINALLY got my acc back. THX for nothing. such support
account integrity is something that you take care of
if you suspect your account has been hacked raise a support ticket
is there a way to change my main e mail on battlestate?
How can you raise a suppor ticket if you get kicked off your acc and when requesting support yout get 403 ACCES DENIED screen??
@fallen gyro please don't post such messages as they break our rules
You must email support@battlestategames.com
If you can't log in.
hi there I got a problem with the german community discord, can someone help me?
For ban appeals you must contact _cyver in DMs
There is not much else we can do here.
is he on this discord?
Yes
can you check what email your account uses from the launcher?
If you log out it shows part of it, mostly censored.
If you chose to save login info.
is it possible that the "main email" that it should be sending my verification code is diffrent then my login email???
No
If you are not getting emails wait about an hour and then see here https://www.escapefromtarkov.com/support/knowledge/431
Last effort is contacting support
ive contacted them and havent recived a response its been 22 hours
Please be patient.
ive been patient for 20 hours this is ridiculous ive had so many issues like this with battle states login system
Hey y’all I’m having trouble installing the game I keep getting the error that the correct version of the game isn’t in the file like yeah I didn’t even install it yet
You are not using the install button.
I literally am
You are using the button designed for an install that already happened.
?
That’s not what I clicked I clicked the big button that says install
The error you just told me only comes from the exising install button
Well I was wrong lol I mixed it up
I meant to say that I click it then go to the sign that there the folder im downloading to isn’t empty then the download just doesn’t start
I don’t know what to do it’s not starting I saw some people say to download it onto the desktop but that’s where I’m getting the initial error
By not starting what do you mean?
Please start it and wait 10 minutes
This is the most common problem and it always fixes itself
It started!!! I had to move the file from downloading in d drive to the bsg launcher in c drive but I had to do it in a really runaround way
Thanks for believing in me sessamy you’re a real one


What does the procent and rep thingy mean?
Percent I’m not sure I’m gonna guess the amount of people that use it? And rep is how much rep you gain with fence for using it it
Anyone know if bsg is planning to discount tarkov for Black Friday?
hey
So I went to put on a preset kit, and my gamma is gone?
ok nvm i restarted my game and its back
Hey so, after switching from steelseries sonar to just normal audio settings, my audio sounds ass. It's super tinny and I can barely hear anything over the horrible EQ. Anyone have any recommendations for EQ settings or another program?
keep getting 1502-you dont have enough money to pay for the tax on trying to post a 250,000 offer while i have 2.5mill, have tried resetting and everything having money loose in my pockets, the stash, in wallets / docs case but it just wont work
its when i try and post moonshine
show a screenshot
and restart your game
have tried restarting and can share soon
heres a screenshot
can still sell everything else fine
but not this and thats a 170k hit or so on profit if i cant sell it on market
can you show the screen before this shows? The screen where it shows the tax amount?
So I reinstalled EFT. Now my install directory is: D;\Battlestate Games \BsgLauncher. My question is. For installing the game itself. Do I create a second folder inside Battlestate Games folder? Or game folder outside BSG folder?
submit a bug report in the launcher about this
Anyone else encountered this bug where halfway into a raid you can no longer shoot your guns or throw grenades? Got it a couple times and after a while even healing is dissabled. Knife still works tho.
You need to hide and ALT F4 and restart your game
it doesnt matter where it is but i have it outside the launcher
i have the launcher on hdd and game on ssd
Thanks! Yeah I just created a Game specific folder. Plus I answered my own question as site says game & launcher are separate programs & therefore should be in different folders!
Thanks for feedback tho
My PC is all SSD
👍
How long you been playing @coarse crater
i dont really play anymore but i started in like november 2020
Cool!
Does someone Know how to Change Email???
You must contact support about this.
Thank you
can anyone help me please
i am still having trouble with high ping and rubber banding in tarkov every raid
i already have the lowest ping servers
I told you the best answer you will get since other games are fine.
Try a VPN to a nearby location to see if that solves it.
what is trace route and isp?
what vpn should i use
Any that support ipv4 and ipv6 with regular dual stack
Sorry that is very specific
I don't have a list since I am unfamiliar with many of them.
It's free but it's an antivirus.
?? what about it
The problem with free VPNs is that they may be banned because cheaters use them.
Try it.
If it's banned you will see things like 403 forbidden or CF RAY Suspicious
google it??
He can also spawn at gas station but it's fairly rare, I don't know about fortress.
oh okay i guess i heard wrong
Howdy, I am having this issue with the eft web site, I can’t log in nor register, anyone here that could help me?
re-sync windows time and refresh the page
yo what is the best map to find nuts and bolts in
The time is incorrect on your machine.
:0
I'd go to interchange and check power station for the tool boxes.
ok
Thx a lot partner! Imma check it right now
Mommy good sir I have been looking for a solution for this problem like a dog looking for it’s ball on another state and without a flinch you figured it out I can’t thank you enough, god bless you🦐🍻🛹

It keeps loading is there anything that I could do to make it so it doesn't load for multiple minutes?
i love this statement lol
also have this issue
Which gpu i need to get an 280fps in tarkov as minimium? In competitive settings please. I want yo build a computer and I'm considering this, inplay tarkov and cs2, nothing more
there max is 60 bro
in your settings you'll see max in game is 60
so you're wanting 60 fps max everything casue i dont think in a raid you can go over 60 now menus yeah cause i average 450-700
per my razer program
Yesh but ib high with upsaclers gives more fps, 60 fps in this days tarkov?
huh no i do not think its possible but if it is i'd assume a 3070-4090
okay so i looked it up this dude has his capped at 144 with a 4090
i am looking into it for you tho
Ok and with the settings wchich gives highest fps?
i'm assuming
Thanks your for time. Mmm quite complex
Who is that guy?
idk i found it on a reddit thing
Send it by dm please, also a render distance lower than 1500 and lod 2.5.
Why the hell am I not receiving my confirmation email from battlestate. I have changed my password and I got that email but even though I just changed my password using this email, when I try and login in it tells me they have sent me a confirmation code by email and I never get it. This is very frustrating because I cant even download the launcher or anything.
Why is this half mask so expensive ?
I’d have to find it again
searching in internet looks like that amd renders better in takov than nvidia
5800x3d, 7800x3d cpu
whats your budget and country
chile, 1800usd(about $1600000 clp)
think that with 1400usd i do a 1800usd build here.
Had to take a dump..... Sus?
and i can get 280 fps?
no
so why you suggest that?
coz its the best u can get????
i did a build for that money here with 7800x3d and 7800xt , which looks like can run starkov at 280 fps
Hey y’all so I let my game download last night after a ton of issues once I woke up I saw the download failed and made me repair the files then the repair failed and told me to fully reinstall. I don’t have the option to download into my c drive and the game refuses to be put anywhere but the c drive any help would be threat
Great*
If you still get the C is full error when you are installing to another drive you must change the temp folder of the launcher to be on another drive like D:\TEMP
You can do this in the settings of the launcher.
It is set to my d drive in a folder I made
Show the error you see
I’m trying to download the game to d drive but I get the error that the correct version of the game
Isn’t in the folder
You are not using the large install button.
You are using "set the path for existing installation"
I know it’s because I’m trying to set my path to d drive
It keeps trying to default to c drive but I can’t put it there
That button should only be used if the game is installed already
Please show the error.
Nvm I’m dumb one sec
Lmao I’m just dumb
I got the download started for the fifth time hopefully the download doesn’t fail again
@slim spruce its still going on and idk what to do :/. we talked the other day
Hey y’all I just finished the download and now I’m getting error remote name could not be resolved prod.escapefromtarkov.com
Now the launcher won’t connect to the bsg servers
Restarted my pc and it seems to be starting now
We made it boys I’m in
i need someome to help me fix my problems with tarkov
i have a very good pc but my game stutters every 5 seconds this means my screen freezes and audio cuts out
i reinstalled everything and checked all files but cant seem to find the problem
its not my pc either cuz all other games work absolutely fine
does anyone have any help? everytime i boot up my game the loot litterly just never loads or takes a super long time to load, even when im in raid its just loading and i cant see what the item is
this is extremely annoying and i can't find any fix
Try another server in the launcher and also clear cache.
I've seen changing servers fix this instantly
thank you so much, changed the server and everything works now, i dont think you know how long ive been dealing with this issue

Other games are fine on the VPN?
how long does support usaully take to respond
A couple of days.
im a new player, trying to get a fresh instal, game is stuck at 0/0 at the instal screen. cant seem to find the casue of the issue. running as admin, enough space on the drive, tried to change the temp folder, any other fixes?
sorry just noticed the pinned solution
It takes about 5-10 minutes to work
Let it sit at 0/0
will come back to it in a half hour see what happens. thanks for the tip
the same
Since a VPN did not make it better the ping may just actually be that bad for you. If the problem was ISP routing it should have improved with a VPN somewhat.
There may not be a solution for you unless there's something you're not telling us about your connection.
no luck, i came back and it seems like it had crashed becasue it was back at the home screen for the launcher and the game is not installed, going to go the manual installation route i guess
Disable windows defender and try again
already did and shutdown firewalls
i just think by the time the manual instal files finish i would have still been trying to figure this out, probably the easiest way for me to go. been tryying to figure it out for a few hours now
Might as well.
But I think this problem will persist the next time you get an update for the game.
will the same fix apply in the future? just redownload the file, replace the old one?
Yes but that is tedius to do.
We should fix the problem originally.
Adding the game and launcher folders to windows defender exclusion list and rebooting, disabling antivirus should work.
would anybody have any idea why when i download the launcher it wont even open. Ive gone through alot of stuff at this point and nothing works
The launcher is installed but it doesn't open?
yes
Uninstall all entries for C++ you have in windows, reboot, and install this newest C++ redistributable and reboot again: https://learn.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170
The x64 one.
like when i click on it the blue circle goes over my mouse for like 1 sec then dissapears and nothing happens
ok, lemme try that, already did some stuff with c++ but hopefully this works
I just uninstallall in the apps setting correct?
Yes
then which version exactly do i download?
all of these
arm64/
ok, so bottom one
is that good?
should contain all of those
actually got all of them now, launcher still wont open though
uninstall all of the c++ entries and reboot and install the new one
isnt that what i just did?
You should not have all of those
still no work 😦
yeah, uninstalled everything and installed all these
they're not comign back
Please uninstall every one of them. Reboot. And then install only the one I linked.
Do not install random ones.
thats what i did the first time
Then why do you have them again?
cause it didnt work
The problem is that your windows is confused because it has bad installs of the C++
Stop installing all of those.
will there be another eod sale?
Maybe on black friday, as there always was in past years.
??sales
You can find a list of previous sale dates, durations, and price reduction percentages here (#general-chat message) .
This can give you a good idea of an upcoming sale.
Note : The EOD ᴱᵈᵍᵉ ᵒᶠ ᴰᵃʳᵏⁿᵉˢˢ game edition will be removed from purchase (Not ownership). <t:1703970000:R> (<t:1703970000:f>)
[Date may be subject to change]
thanks man
so when i download the launcher it downloads with that last version. i dunno if thats the issue or not, but i cant seem to get rid of it. the times it was gone in the past however, the launcher wouldn't use any of the other versions of c
of c++ though
You check and have none, install the launcher and these are installed afterwards?
Try opening the launcher as admin.
Next we'll repair windows incase it's something with .net framework.
Open command prompt cmd as admin and run "sfc /scannow" no quotes
Look for if it found corrupt files and fixed them or not
Are you using a modified version of windows?
nope just base windows 11
Windows is corrupted and must be repaired. You could try the DISM tool but it may fail.
1 moment
k
also it should be noted that only when it first downloads and uses launch after finish, a code 740 error pops up. "the requested operation requires elevation."
That means it needs admin privileges.
it probably just doesnt run with admin privileges when suto starting
i run it with admin afterwards and it doesnt do anything
open Cmd as admin and run
DISM /Online /Cleanup-Image /CheckHealth
"No component store corruption detected."
Now do
DISM /Online /Cleanup-Image /RestoreHealth
processing
Help the game gets a lag spike each time i shoot
AMD graphics?
yes
There is a pin with a solution to this problem.
I did the DDU thing already but it auto selected AMD, do I need to do again but manually select Nvidia?
The solution only works if you remove nvidia items
And say you have nvidia gpu
i had an nvidia gpu then i upgraded to amd
so i select nvidia still?
okay
can sherpa or a chad that lives on shoreline send me a recent loot run of what rooms r good now and what keys
hi what does the 18 mean?
@vestal prawn Level 18? Otherwise I'd have no clue
Part 24 seems a bit past lvl 18 xD
@vivid briar about your problem can you explain it?
Quick question, which headsets reduce ambient noise the most?
This totally depends on your headset in real life and numerous other factors.
I do not believe the videos are accurate about this topic.
I see, gotta find all headsets and find out myself then.
Thanks either way!
Part List - AMD Ryzen 7 7800X3D, Radeon RX 7900 XTX, Corsair 4000D Airflow ATX Mid Tower
Can some give me opinion on this for eft gaming n wat u would change
i just got scammed by the game i upgraded the game to eu and still got arena cis
help pls
arena and tarkov are separate games
but i have eod eu
i should get arena eu
if they wont fix it i will just refund it
Refunding will get your account banned most likely.
i litterly got scammed by the game
thats not ffair
i have eod eu i should get arena eu
so what to do?
When the time comes, see if it works on arena. If not, you will need the EU upgrade for it as well.
but i payed to upgrade the eod to eu so i should get arena eu'
its not fair
i will contact the support and tell them
Why does my game crash after every raid?
@slim spruce i fixed it by factory resetting. my windows was in fact messed up
Sounds good
yeah thanks alot for helping me
Hello, one question again, I opened a ticket with you yesterday about it and got the answer that I should prove this. I sent pictures of both accounts where I am logged in so that I can say that I have the passwords for these two and I wrote this Both accounts were paid on the same day with the same bank account and asked if the email could be changed. I then sent this. Suddenly the answer came: it's not possible and since then I can't log in to the launcher??? what happened, was I banned? Is there any other way I can prove that this is my account, please help, thank you
What is the problem exactly? And did you tell them you lost access to the email?
#26019148 This is the Ticketnumber. In past i got only 1email thats why i buy the second account with my stepbrothers email and now he hasn't lived in Germany for a week and will loose this email thats why i make a second email for this account and will change it i can send both personal ids and both are payed with the same bank-account
Did you tell support this?
or just asked to change the email?
Yes i asked to change the email they said i should proof it and i send them all and I asked if this is enough or they need more evidence
and than bsg says its not possible and now i cant login
You don't have receipts from xsolla or bsg?
Or proof from the payment method of the purchase with a date?
on both pictures u can see that the puchase was on both accounts on the 26.03.2023
If they are asking for more evidence they would need more.
I'd look through the payment method like the bank website for the date with the name of xsolla or bsg with the amount
they dont asked they only say then its not possible and now im blocked or i am blocked right?
If you have a good reason for changing it they may.
If you only asked if you can do it they will say no.
I explained everything in a friendly manner, could you take a look?
There's no official support on this server.
-_-
The best evidence is in the email right after you purchased.
print that as a digital PDF and send it
You have ordered Escape from Tarkov Standard Edition (....) u mean this? thats all what i became
It should show the date and amount and also a bank statement would be good.
i give my best but one question is my acount banned because i cant see something on the website only the launcher login dont work
No, you just can't get the email codes to complete logging in if you lose access to the email.
nope, i got an error before login all the time the captcha will fail i dont came to the site with the email because in past i was login on this hardware i dont need the email again
What error?
Error: 214
The error message?
You haven't solved the captcha Error: 214 but i make it like 10times every time the same
try on another browser
And read the instructions to be sure you're doing it right.
It just doesn't work in the desktop application in the browser is all fine. I do this professionally and have already ruled out other mistakes. The error is apparently known and also described in the forum.escapefromtarkov but it has not been solved and this no longer works after support answered me. I strongly assume that I am blocked
failing captchas does not mean you're blocked or banned
403 forbidden means you're blocked
okay thats good to know but with my other account it works only with that i try it on my laptop same error
Can you show me doing the captcha?
I've never heard of someone getting this problem.
where am i allowed to link a streamer
Nowhere
@slim spruce for the extremely low chance future of somebody else having this issue. It appears that Tarkov and titanfall 2 f with each other on the c++ files for some reason. Can only have one or the other
Good to know but unfortunately nobody plays titanfall 2 anymore.
I liked it but it's dead.
The ejecting was amazingly fun
and the wall running but it had like 6 guns
can anyone help me with getting into my tarkov account i have email problems and i was referred to a page on the tarkov support section and i followed every fix on that page and it didnt work so i contacted support and after three days they responded by sending me the exact page of fixes i already followed im desperate to get into my account and really have no idea how to fix this
What problem?
not receiving a verification code
You must contact support
yeah i did and they sent me a the same list that you sent me
If none of their fixes helped contact back, if white listing did not help.
yeah thats the thing i told them none of the fixes worked and all they did was send me the same list
and ik my emails not the problem because i can recive bsg emails for a password change
That is usually how this problem happens.
?
wdym
That email works but not the code.
im not getting a code at all
I said that
the email for password works but not the code email
so what are the other fixes other than contacting support becuase ive already tried that and they just gave me a copy and paste of the already stated solutions
holy shit
after three days it finally sent
jesus region upgrade is thirty dollars
The difference in cost between the RU edition and USA edition.
It is just something that you did not pay before.
how tf can i fix this
i relogged bc i had the hands busy bug and now it won't let me in
on the contrary it is very much still alive
thank you so much
your first image shows using the wrong button to install, the second doesn't show a problem
I click install and nothing happens
Try C:\program files (x86)\EFT make that folder
okay created and now says there is no access to folder
Run the launcher as admin
How to I send the download to that folder?
You choose it?
how doenst give me and option to choose a folder
You go to the folder and make a folder
when I click the install button nothing happens
Run the launcher as admin and install to the folder I said
is there anyway I can share my screen to you in a vc?
How does one report a chat log from another play for a racial slur?
there are no reporting for ingame messages. Please unfriend the user.
i dont get pmc death sounds when i kill them anyone else get this bug
i thought the point was to get kill confirm from it?
If a guard shoots me first as a scav and i kill them do I still lose rep?
Yes.
Everytime I play (online/offline) I get gigantic spikes in performance (going from 100fps to 11) at random moments, but always when close to PMC's or player scavs (online). I used to play on high settings and tried a lot so far in settings, however nothing seems to work. I also get a network symbol when this happens but I'm using a wired connection 1K mbps upload and download.
Running an RTX3070 and Ryzen 7 5800H with 32gb RAM. How can I fix this cause the game is unplayable like this
Adding that it has been a long time since I played so I don't know if there are anyh solutions added in settings
Have screen-recorded proof of a cheater what's the best way to submit it.
Are they in discord somewhere?
Idk know if there in this discord it was in a buddies server, ill check
Any discord is fine, send it to #discord-mod-mail and say the discord name and it must show that in the video.
discord name
i have a screenshot of his discord name and a video of his game with his gameplay will that work?
#discord-mod-mail please
I dont have permissions
Read it please
oh sorry
@proper laurel the #887656579221053440 channel is for game content suggestions, not technical issues
ok
can someone explain why i was awaiting session start for 12 minutes, my friend gets in after his game crashing 4x due to "packet loss" and insta dies while being in the raid for 5 seconds. I dont even get into the raid, my game crashes and I restart to my pmc being half hp and no reconnect button which means I died without even loading into the raid. I have had zero instances like this before and it typically takes >5 minutes to get in.
ok but where can i tell that to community to try solutions to memory leak??
and if we do a section here in the channel to see what doubts, solutions of partial solutions, hints of the problem about memory leak with a slowmode? we are going to be more head thinking the same problem. But it is exclusive for memory leak, other thing, erased.
The solution will hopefully be in the next iteration of unity.
god, it is unity no tarkov?
Tarkov is the most complex unity system ever created, they work directly with the developers for updates.
yeah, it's "the gifted" of unity
this when launching game but it still launches and works fine
white list the launcher and game folders in windows defender, reboot, and make the 3 tarkov exes run as admin in the properties and it should stop
@cinder escarp that problem sounds like either ISP routing issues (like in Australia) or a vpn is enabled
whats the third exe?
the launcher and 2 game ones
launcher be and tarkov?
yes tarkov tarkov_be and launcher
ty
that should stop that problem
worked
Help😭
Bro i guess you're banned for few days xd
Heyo!
I've changed my CPU from a ryzen 3 3100 to a 5 5600x.
Wanted to test out streets and as soon as the map loaded in, the game closed and opened the drive its installed on (F)
After 2-3 seconds i got a blue death screen. Any idea why it happened? Or how can i find it out?
did you install drivers for the cpu
I updated the bios, installed the ryzen master and updated things with driver easy
Haven’t heard good things about driver easy and I wouldn’t trust automatic driver installers anyway. you can find the amd drivers on the amd website under resources and support
I've only seen these two there. Sadly the second one isnt compatible with my PC because it asks for an NVMe SSD (already ordered it, still needs like 10-14 days to arrive 🥲) the other one is installed but its only an overclocking thing if im right
Is that enough?
www>.amd.com/en/support/cpu/amd-ryzen-processors/amd-ryzen-5-desktop-processors/amd-ryzen-5-5600x
i reboot my pc and done
my streets suddenly stopped loading properly
itll either take 5 minutes to load into map and get shitty performance the entire time or itll game abort me. was working fine up until recently i dont understand
https://clips.twitch.tv/BetterHonestAlbatrossNerfRedBlaster-ityEzTRBT_0N4k4s how is this even possible
i just killed someone, the desync is next level
Can someone please help me I'm trying to redownload Tarkov but I keep getting and error code
I have been having problems with tarkov. When I first boot up my computer/restart my computer the group system works fine for a while. Shortly after that I can not recieve/send invites properly. The invite does not go through on my end and when the other person accepts my invite it does not show them in my group for me, but does for them. This is very irritatating because often times when I get out of raid I will get a random authorization error forcing me to close my game. This has been happening since the new group system dropped, but I also got a new pc within a day or two of that and started playing then. Anyone have any ideas on fixes or what the problem actually is?
I have reinstalled windows, reinstalled the game, verified files, all of the above. Including full drive wipe when reinstalling windows
Sounds like a connection issue somewhere. Tried other servers ingame?
yes, I have. I think it is a connection issue but I do not know where, I have messed with every setting on my computer that could relate to it and nothing has fixed it, do you have any ideas?
How do I find the server rules
#rules and certain channels have additional rules in the pins of each channel
yo i forgot, can i not gift a upgrade?
No, you can only gift full games. You should gift the money in case of an upgrade.
i thought so thank you for replying so quick
Anyone else not seeing the discount on the website? Or is it just me?
its not up yet
??sales
There is a 25% off sale for Black Friday on all Escape from Tarkov pre-order packages and merch in the official merch store! Sale lasts from <t:1700773260> until <t:1700945940>
Honestly I misread the date. LMAO. my bad
took care of him don't worry
DANKA ❤️
??sales
There is a 25% off sale for Black Friday on all Escape from Tarkov pre-order packages and merch in the official merch store! Sale lasts from <t:1700773260> until <t:1700945940>
Hi !
I just received my brand new pc yesterday and today i'm having this type of unity error :
Any suggestion ?
@modest icebuilt by a pro but my componants
Hello. What are the min specs of the game
Is there any kind of fix for ''Game Aborted, try reconnect''?
nah a real pro
not happening anymore now that i put back the SoC voltage to 1275
instead of 1250
Hi guys kind of a weird question i wrote it to BSG and to battle eye and to support too on the site
My account name is MaurerBalint69 and i got banned for botting error code 229 but i wasnt cheating or botting or anything
is there any way to contact them about looking at my case again ?
Quick question. Can I change my username?
I tried redownloading EFT multiple times and this keeps popping up. Can anyone help?
Do exactly what I do...
Here is fps increase video: https://www.youtube.com/watch?v=nowRW4riy-Y
thank you so much
That is a solution you must do every update. This help page helps fix the original problem: https://www.escapefromtarkov.com/support/knowledge/453
If it's supported by xsolla on your american express payment method perhaps.
You could try it. Capital one rewards might work.
Right, I don't see the option to use my points mhmm 😦
Paypal will allow it though right?
Thanks @slim spruce , I'll try taking another look
I see rewards on paypal work for me
Yeah usually Paypal does
Yeah, may I show you a picture of whats going on on my screen in DM?
Sure if there's no personal info
??event
There are no event(s) at this time.
hi. Just bought the game. Trying to install and the launcher states my drive is full, when it isn't. Drive has perfect health. Any idea what the issue may be?
If your C drive is full you need to change the launcher's TEMP folder to be on another drive in the settings.
I am using the D drive because I received another error with C drive. I changed the temp folder location too so it was all uniform, error is occurring
what error?
on the c drive, i was getting an error where the files wouldnt verify
on the d drive, its literally saying my drive is full
Please send a picture of the error
Your temp drive for the game is full
You will need to change the temp folder
my drive has over 100GB available
Not according to the error.
its in that very drive
im reinstalling everything rn
fresh install on the D drive
Is the folder path too long?
Any other errors you see than that?
no
run the launcher as admin
already am
I am unfamiliar with that error to provide a solution, which doesn't happen often. The other errore about 104006 are related to corrupt drive or windows is corrupt, or you lack permission to the folder location.
well nothings corrupted, it just wont continue to verify files when its done installing. checked permissions too
i googled it and its actually common, but no viable solution yet
You may have to use the manual download method in the pins since you seem to have the corrupt drive or windows problem.
The other cause might be one of the folder paths are too long
Try a shorter folder location
i checked all of this beforehand- none of those are the issue. i did chkdsk on the drives and everything
If you use the manual install method you might get another error that would help diagnose the problem.
so i just killed a pmc in a scav, and the game glitched out i put it all in my stash and it then sold all of it to fence wtf bro
3 million worth of items gone dude
RIP
I think the issue may be that files are set to be compressed by default on the drive, and the file might be too large to compress by default
decompressing the whole drive now and then attempting again
this is gonna take all night lol
it's around 24GB in one file
only solution i can think of here
absolutely ridiculous though and not something i should have to do.
i figured id experience the game's glitches in- game, not before playing for the first time lol
It happens
first time ive ever experienced it
I have not seen someone that uses drive compression before
im sure a lot of people do it
this is just desparation before i go for a refund
lol says its literally gonna take a day for it to complete
absolutely not worth it.
Try the manual install in the pins of this channel
is that the exact same file as from the website?
The zip file you extract to a folder
then use the launcher to set the path to that folder
yeah im asking are they all the same files as what the installer installs for us though
technically no
yeah no thanks. thats sketchy and unnecessary. this is likely a launcher issue and one of many issues not handled by developers yet, along with many other posts online regarding other issues.
Hi devs I've recently had this error where when I download the game onto my pc or download a new patch, i get an error that states "stream was too long" I then tried to use guide that tells me to extract the files using 7zip to another file and then to make it so the game tries to download to tha...
Yeah I read several of those, no solutions
104006 is related to corrupt drive or windows or permissions lack
the compression of C could be the cause
nope
still not the reason
I believe its because the launcher is not extracting files, so they cannot verify.
thats the issue
so the launcher installs a compressed file. it does not uncompress the file after installation. so it will not be able to read every file and verify them all
solution: use 7zip or similar program to uncompress the files in whatever folder you want it in. Then you can run the game
this is actually exactly why malware, for example is often put in a .zip compressed file. So if you run it through antivirus, the malware cannot be detected. Same thing is occurring here where the files cant be verified
Your antivirus caused the problem?
no
please reread
its simply comparable to antivirus not being able to detect malware
also you cannot use steam launcher for this game from what I just found
not sure if its meant to be that way
The launcher downloads the same zip file as the one in the pins, and converts it as it comes in to a similar format, maybe even just renaming it, and extracts it and verifies hashes.
I said technically no earlier because the file is not a zip file in the launcher's temp folder.
When I want to get the zip file in the pins' location every update I use the launcher logs after trying to install it from scratch.
It's a workaround for many users who can't fix their pc with 104006 errors like from here:
Some people have corrupt windows or drives they can't fix.
So they must reinstall from scratch from that zip file without using the launcher.
When you attempt to download the game you can check the logs for the launcher it's saying that zip file's location is the one in the pins.
Latest one in this directory: C:\Users\%USERNAME%\AppData\Local\Battlestate Games\BsgLauncher\Logs
If you want to use steam for tarkov you must set the target to the launcher exe
Yes that is the problem.
Usually it's an error somewhere causing it, but otherwise your specific error I have not personally witnessed yet.
Almost every single other error I have a list of solutions that are tested.
anyone know how to fix free look to not be unavailable for press type or is it bugged
what do you want it to be
continuous
Wait i’ve seen this before it’s just a bug specifically with lalt
even when i change it, it doesnt say anything but unavalible
does it work tho?
Did you changed anything in tarkov keybind configs?
i did it again just now, removed all drivers and reinstalled amd drivers
still doesnt work
I never liked this game, but I keep playing it for some reason
Twitter: https://twitter.com/CoolFrog29
You chose you have nvidia gpu in the ddu?

This is a good time for that, being a sale.
yeah but like
it should be 77 eur + 23% vat in my country
thats 95 eur
yet payment says 103 eur
There may be fees from xsolla.
Paypal might be cheaper.
Perhaps they use a different system for conversion.
New account gets a 3-day timeout when attempting to log in with correct credentials, from Moscow. It works with a VPN (Waiting out the timeout is not required when one uses a VPN)
@vivid briar English only in this server
Oh, this is the English server
Click the subtotal to see the fees and discounts.
I was saying that using mobile data worked to avoid the cooldown
It doesn't work when my friend uses their home Internet connection
Then his internet must be flagged for many people logging in wrong perhaps.
That's what I guess, too... They restarted their router, and it did not help.
The timer does not reset when they retry... someone must have triggered it before
So, someone on their IP address triggered this cooldown
Before they ever made an account
I uploaded the launcher on Google Drive and had them download it, and they were able to log in through the launcher.
The download is stuck on "Loading files 0/0MB"
wait 10 minutes
it usually fixes itself
It did (:
What is invalid about it? Make sure you entered everything correctly in the correct place.
How do i fix this
someone please help me, I want to install this to my D drive
and it wont allow me to
You must change the temp folder of the launcher to be on D, like D:\TEMP
In the settings.
But a full C drive will cause more issues later for gameplay.
please show me
Make a folder in D called TEMP
i do not understand
Then click on your name in the launcher, go to settings, change the temp folder of the launcher to D:\temp you made
Start the launcher as admin and try the D:\program files (x86)\EFT
first off. EFT isnt a file in my program files x86
i can install it in temp tho
if that could work
You need to create these folders.
That is where the launcher is installed
Make another folder called EFT 2 in the program files (x86) folder
it still doesnt work.
how can i start thegame install
What error do you get?
no i dont now where to start it
The launcher is on the website on your profile page.
thanks
Why when I try to load into a game it states “Awaiting Session Start” for like 20 minutes then disconnects me
My game randomly terminates by itself. Does anyone know what causes and how can I fix it?
why cant i install when i have more then 36 gb
my in-game sound quality just drops by a ton when i go into a discord vc, whats wrong?
do you have discord overlay enabled
nope
idk
someone pls help
he just got a new headset, i was trying to help him set it up because it was not registering his voice at all even though it said it was connected
guys can some one help me
he changed the output on discord first which didnt help, then after he changed the output on the desktop, it fucked up his audio quality
so its not just game sound thats fucked?
i get a error 104006 when i try to install the game
apparently he says its the sound quality now
pls help
but before he wasnt able to talk, got him to fix it with allowing perms
to discord to be able to use the mic
im checking the error code for you bud
have u tried reinstalling the launcher
thanks
some with the issue have said using wifi instead of ethernet worked and disabling IPv6 in network settings
i have a cabel
try using these methods, from what i saw online
- uninstalling and then reinstalling the launcher on your website profile
- try changing the server from western europe to eastern europe (just an example)
take your cable out and use WIFI
try above methods instead
i think it workd thanks
just my first time having this game it rally fun
really
is it meant to be like not insataling at first just saying downloading the fiels
many people say that, just give it some time and it should be good
ok thanks!!!
np
One message removed from a suspended account.
One message removed from a suspended account.
Try making a gmail just for tarkov. It will save you time because you can't get bsg emails on the address you provided.
Outlook and microsoft emails don't get our emails.
One message removed from a suspended account.
I need help, a friend has no audio anymore from his game whatsoever, we have tried changing his output device on discord/desktop and even turning on hands free speaker and bluetooth telephony
Look in the volume mixer for if tarkov is muted, while the game is running.
its kinda weird since he didnt technically mess with sound mixer for some reason
Uhhh his EFT is not showing up
The game must be ALT TABbed during this.
and reopen it
hmm alright let me check
One message removed from a suspended account.

When i do a scav run and try to transfer the loot into my stash or quick sell my game bugs out and the items just start flashing.. ive closed game down with task manager and also turned my pc off a few times and i still have the problem.. i can't get off the scav loot transfer screen.. it only happens on scav.. anyone got a solution?
I literally can't do anything.. ive even unplugged my internet hub and rebooted
Try another server in the launcher, a single one and try different ones. You might have to ALT F4 at this screen and restart your game.
My computer keeps blue screening and crashing while I play Tarkov. Can someone help? It is not a hardware issue, I have a 19 12900k/3080/36gb Ram. It did not do this last wipe.
see here for tips
Is this game still gonna be a extract shooter when it fully releases whenever that may be or do they change their minds every year?
ok so im instyalling the game and its stuck on repair
anyone know how to fix it
the game will not be that different than now.
white list the launcher and game folders in windows defender, reboot, and start the launcher as admin and repair again.
If still not, reinstall at that point.
In eft every now and then my laptop keys feel stuck. Like especially my walking keys. When I press any of the wads even after I release the key I keep walking in whatever direction I hit. Is this game side or laptop side?
Sounds like a mechanical problem. Try a USB keyboard to be sure.
I’m gonna run a separate game for a bit and see if it is 100% a mechanical problem. Its a brand new laptop so I’m hoping it’s not mechanical
anyone know if there wasd a fix found for this shadows issue? battlestate did not have a fix when i made a ticket.
https://streamable.com/x0fgy2
Nope just tried it on a game and google, Keyboard is working fine everywhere else except Tarkov
Is it bannable to customize the launcher?
Modifying the launcher or game is not allowed, yes.
So it is bannable to change image files of the launcher?
Yes, and battleye may ban you for modifying files.
Hello, hope y'all are having a fantastic day/night, so i want to upgrade my game edition but i have this small issue, when i try to buy EOD the 75usd gets converted automatically to my local currency by xsolla, is there any way to opt out and let my bank convert it like what any website does 🤷
I believe the payment provider does the exchange. It should tell you the fees near the end.
yea exactly i don't want that, i want the bank to do that like what any website do, i've done some math, i know it's not a big difference but i always like the bank to do the conversion
I am honestly not sure if Xsolla does this or your bank. I would assume it's like other services as with steam they use xsolla as well.
because they do the same on paypal and they kinda charge you a bit for the conversion rate
just wondering, what fps do you get without hbao
streets like 80-120
depends how many scavs and pmcs in the raid, cool feature
is the 1% low still ass
dose anyone know how to fix "ERROR: 103003"
What error message with it?
The game starts anyways right?
yes but when i get into a game it crashes my whole computer
To fix this white list the launcher and game folders in windows defender, reboot, and allow the 3 game exes (1 launcher and 2 game) to run as administrator in the right click > properties > run as admin.
About the crashing I do not believe that is connected, we can see after.
ummm i have no idea what you just said
The launcher and game folders where they are installed, add those as exclusions in windows defender https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26
Find out how to stop Windows Security from alerting you about or blocking a trusted file, file type, or process, by adding it to the exclusions list.
can we call and you help me?
I can yes
i added you
when i get to the install window the game wont start to install how do i fix this?
Wait 5 minutes at 0/0
is it stuck on 0/0?
it shows the installation path and 35gb required in a smaller window but when i press install nothing happens
Choose C:\program files (x86)\EFT and run the launcher as admin. Make that folder.
You are not using the large install button.
oh shit, thanks, will it stay on 0/0 or does it just load really slow
wait 5-10 minutes
okay thanks alot 🙌
i think they should make the install button bigger
and flashing rgb
with a bunch of red arrows
Guys, there’s a problem, I can’t log into my account on the BSG website, the confirmation code is not coming, there is space on Google Drive, there are no letters in spam, what could be the problem ❓
Sometimes it takes awhile to send, Try waiting for a little bit then try to resend the code
@fierce haven I haven’t been able to log in for the second day now, about 24 hours have passed since the first attempt.
Ohh dang, See if the code is in the spam archive folder, Not the spam folder?
Sometimes it ends up in the archive for some reason
@fierce haven There are no messages in spam, I logged into my account about a month ago, everything was ok
Or you can try adding no-reply@escapefromtarkov.com to your email whitelist, You might have accidently marked it as spam
That's battlestates email btw ^
Hardly
If you can't send battlestate a support ticket on that email try and use a different one and send in a support ticket with proof of account ownership and they will help you get this fixed asap
Ok
I went through the forums and it's a common thing, So they will most likely fix it within a day or two of sending it in
@fierce haven It's a pity, I wanted to buy the full edition, at discounts 😟
Hopefully they are able to resolve your problem fast, the sale ends at 4pm est today
да 🙂
bug
^ got that as well, what the hell it mean to be?
anyone know what to do if you cant buy rounds, i cant by 54r rounds and 7.62x51 rounds
thanks bro
Yeahh, Someone had posted this in another channel, Thought I should copy it and post it in here for ya 😄
why cant i buy any good ammo, I have max traders but cant buy good ammo, also rubles dont work for me, i have to manually go to the flee and buy it from there
ammo bug seems to be connected to the punisher harvest?
for some reason i cant connect to russian servers but i could do it like a week ago, amd i shadow banned from them?
Why can I not register with my email?
u cant use hotmail or outlook
I had to create a gmail specifically for tarkov
I'm using gmx
never heard of that, but hotmail and outlook was just to name 2 popular ones
gmail works for sure try creating one
alr
but id like to ask, why is that?
ion know
does anyone's game also started suffering from horrible stutter since yesterday? Like, nothing changed with my pc, drivers, any software, or game, but suddently my game started stuttering like never before.
i have gig speeds with 22 ms ping on my pc and ever server has over 180 ping, for the last couple days i cant figure it out
I'm trying to reinstall the game and it's not working. Any solutions? I've tried reinstalling the launcher and restarting PC, neither of those hlped
it took me 10 hours to do it yesterday
hello dudes, does the game NEED to be on my C drive or can it be installed elsewhere? also, will SSD > HD make a massive difference?
about to install just wanted to check first
Hey all, I appologize if this is not the right channel for this message. I looked and this seemed to be the most appropiate. I have been unable to contact BST/EFT support via email provided on site: (support@battlestategames.com) "undeliverable". Is there another way/method/address?
HDD= dies before u spawn cause people rush where u spawned
SSD = normal
Lmao thank you🗿
Any one know If I can use a prepaid visa card. I have cash at the moment and wanna get the game before the sale ends.
You can. You must make sure it's activated first on the back on the website URL it provides. You might need to set it up with a name and address if it requires it.
Ok cool ty ! Ima run on my lunch break!
Sometimes you can just use the card online with any name, but back a while ago you first had to activate it for online use.
Haven't used any since then.
Just experienced my first blue screen tryna load into customs training today, no clue what caused it
why cant i turn dogtags for the event i have plenty over lvl 25 and it doesnt list that they need to be found in raid on the quest