community-support

[soft crag]

okay ty

[tawny storm]

so, why do i get BSOD while loading in shoreline, last time the pc crashed, now ive got BSOD?

[copper sage]

I just noticed after a raid my revolver had the option to "unload ammo" and when clicked my 5rnd revolver spat out 8 rounds. tried to reload the revolver to see if it was repeatable but it was not. Ive never bought ps12A or ps12, I have been using ps12B from quests with it.

[slim spruce]

submit a bug report in the launcher

[vivid briar]

Anyone else having tarkov freeze? I have been playing this wipe and it jsut started. I decided to fresh install windows. Now, I launch tarkov, go to change settings, and when I hit save it freezes. I can still move the mouse. I task manager close it and I can go to my desktop and it appears the application is closed. However, when I look in task manager it is still there and using roughly 25 percent of my memory. The only way for me to close the program is to restart. I've tried admin CMD taskkill commands and powershell. It jsut says access is denied. I literally have to restart my PC. Idk what to do and it's very annoying...
Also, I've reinstalled the game (obviously) but ive reinstalled it to two different m.2s
It started after the halloween update. The main reason I wanted to reformat was because it would freeze when loading in as a scav (and I had other PC sluggishness). But now I cant even save my settings or get past the main menu without tarkov being a virus and utilizing resources and not being closable by administrator CMD and powershell. If a virus was made like this it would be OP.

also, the way im closing it via task manager is by CTR+ALT+DEL, selecting task manager, pressing alt, selecting task manager, arrow keying down to tarkov (because I still cant see my desktop, and hitting delete.)

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/441

[vivid briar]

@slim spruce Ive already done all of this..

Plus none of these options are what is happening.

[slim spruce]

Go here

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And first back up these ini files by copying them to another folder on the desktop.

Try deleting graphics.ini first and try again, then delete the rest if you still have the problem.

[vivid briar]

Didnt fix. Also, ive reinstalled the game on 3 different drives now.

This is when I hit delete from arrowing down on task manager

impossible to close it unless i restart my pc

[gleaming sluice]

I have an issue with this quest I collected the journal and gave it to LK but he didn't give me the reward. When I got out of the raid the quest was reset as if I needed to go get the journal back. Once on street and openned the hideout, the journal was not there but the quest switched to completed and now when I go to LK he acts as if the quest is already completed and I can't hand him anything over.

[ebon crescent]

fix the rogues please getting tired of 3 of the spawning inside each other and forming an unkillable death stack, doesnt help that you keep giving my scav a toz every other raid

[viscid bramble]

Are their any new clothing options coming out with the wipe or no?

[mortal tree]

can someone explain why the ultra nosler just gets voided lmao. I extracted and i didnt get it btw, checked for like 5 straight minutes all around the airdrop and it wasnt on the ground it simply vanished.

[tardy sage]

Is anyone ever had an issue where they can't adjust movement speed or crouch height using the mouse wheel? I've tried resetting my controls and I can't get it to work, I can still scroll inside of my stash and stuff though

[hallow mason]

happened to me with a ledx, no idea

[wary spade]

Stupid fucking fps glitch! Whenever someone shoots in my entire lobby I drop my fps from 74 to 1 ass soon as someone shoots

[mint robin]

what does it mean when it says connection lost due to low conenction or smth
and i always have like 300 ping and keep getting rubberband or disconnected
how do i fix?

[wary spade]

Go into your launcher and then your server list and then select only your servers with lowest ping or servers closest to you if your on auto sometimes it connects you to random shit

[red obsidian]

Hello, I am having an issue with the Combat Stances and the change speed with the Mouse wheel, my mouse wheel works fine everywhere even within the Game to scroll thro the doors (like changing from open to breech etc.)

I have tried to reset my settings and also to search for damaged files, no fix for it yet.
The Suggestion online to change they Keybind of Previous and Next has not helped either.

[elfin shale]

everytime i launch my launcher it goes into game repairing but when its done it says repair again and when it finishes it just says i have to repair it over and over again any1 know a fix

[scenic walrus]

will you be able to upgrade the region from cis to eur after the countdown is out? i have eod

[vernal tapir]

Yo mods, i know that this is not game related but do you guys know if reddit is down?

[mortal tree]

awesome lmfaoo

[steady roost]

I can't launch the Battlestate launcher. when I open it, it closes automatically and any windows don't appear

[pulsar dust]

whenever i try to login to my account it says i need to verify through email but whenever i do it just doesnt send an email

and its saying im launching the game from the wrong region but its never said that before?

[slim spruce]

What region do you own and where are you?

[pulsar dust]

it says game region is RUS im in poland

i was given the game from my friend

ive never had this issue why is it doing this npw

[slim spruce]

You need to upgrade to the Europe version on the preorder page on the website. The exploit you were using was fixed.

[pulsar dust]

how do you upgrade when you cant login 😭

[slim spruce]

wait about an hour and then see here https://www.escapefromtarkov.com/support/knowledge/431

[mortal tree]

can you still put guns like this on weapon rack? or did they fully patch it

[pulsar dust]

how much is the upgrade

[slim spruce]

Anywhere from $10 USD to $30 USD. Depends.

[pulsar dust]

ridiculous

[pulsar dust]

none of these solutions have worked

[burnt jolt]

you need to fix your dog shit anti cheat, jesus. Labs is unplayable of a weekend

[slim spruce]

The email contact is the last part.

[white zephyr]

Why in tarnations did they decide to force you to make a support ticket to change your email....

[slim spruce]

You can email them if you need to.

The problem about letting people change their email themselves is that that helps make hijackings harder to fix.

[white zephyr]

Ah

[slim spruce]

And it's already bad enough when people get hijacked.

It's so common.

[white zephyr]

How does one even manage that lmao

[mint robin]

how do i fix ping

(its not the servers nor my internent)

[slim spruce]

If that is not so either it's bad isp routing, you're on a vpn, or the speed of light.

[brave rivet]

my friend is doing getting acquainted for LK and he turned in his radio transmitter before using it to go to the lighthouse building is there any solution to this or is he screwed?

[mint robin]

??

are you able to help me

[slim spruce]

What is your ping and where are you?

[rugged sluice]

What are the best ways to increase FPS, especially on maps like streets of tarkov. I have a high quality gaming PC I just built with a 4070 RTX and Ryzen 7 7700 so I am somewhat surprised I am averaging 40-65 FPS on streets and like 70-90 on most other maps. Is this expected?

[mint robin]

my ping is always like 300

and always keep getting kicked

[slim spruce]

What region are you in, what region of the game do you have?

[mint robin]

and says this

im in IL

[slim spruce]

USA?

[mint robin]

and i put auto usa and stuff

yes

[slim spruce]

You have the other/USA region of the game?

[mint robin]

yes

[slim spruce]

Are any VPNs enabled?

[mint robin]

no

[slim spruce]

Do you have vpns installed?

[mint robin]

nope

[slim spruce]

This is either caused by a bad connection to your wifi or your internet service provider has bad routing and you may need a vpn if that's the case.

Or a VPN is running.

[mint robin]

how do i check

[slim spruce]

Do other games work fine?

[mint robin]

yes

[slim spruce]

how much ping?>

[mint robin]

no ping at all

played some steam games

ran fine

[slim spruce]

Try a server in another region like US West

[mint robin]

yeah

like i played with my friend

and it was still doing same thing

rubber banding and losing connection

thats my average match

[slim spruce]

Try a single US West server

[mint robin]

wdym

[slim spruce]

Use a US west server in the launcher

[mint robin]

alr

and also

how do i get surrounding audio ? i have it on and stuff

but it works when im not in a vc

[slim spruce]

The game is stereo only.

[mint robin]

oh

so i cant like hear where the shots coming from?

[slim spruce]

?

[mint robin]

like i cant hear shot if i hear it from left side or right side

[slim spruce]

I am not sure what the problem is.

[mint robin]

here let me try fixing the main problem

this?

[slim spruce]

YEs

[mint robin]

alr and launch?

idk if it owrks

@slim spruce ?

[slim spruce]

You don't know if it works?

[mint robin]

like how do i check

[slim spruce]

Play

[mint robin]

alr

but how can i hear where shots are coming from

or like where a scav is

[slim spruce]

I am not sure what you're asking for. Does game audio work?

[mint robin]

it does

so like for example when i was in pmc raid

i can hear a scav from both sides of my headphones

so i dont know where is the scav

[slim spruce]

I'm not sure how to answer this. Trial and error.

[mint robin]

my friends can hear where are shots coming from like from the left or right from their headphones

but i hear it from both sides equal and i cant find out where are the shots

[slim spruce]

Are you sure your headphones are set for stereo output and not mono?

[mint robin]

yes

and btw

still the same

[slim spruce]

Do you have access to a VPN?

You might need to try it.

If that works, the problem is your internet service provider's routing of traffic.

[mint robin]

what that mean

[slim spruce]

Something you can't fix.

If that is the problem.

[pulsar dust]

solid 7 hour lets go!!

[crude lark]

What is this and why cant I open it?

[rough raft]

Airdrops are fucked since beggining of this wipe sometime you cant loot them and need to restart game idk if this is only scav problem but they still didn't fixed it

[crude lark]

Yea I rejoined and it worked only got a SVD tho

[slim spruce]

@stiff kindle use #discord-mod-mail

[fathom agate]

i started playing tarkov a while back and wanted to try it out on my new pc, i get over 100fps on high to ultra settings on every map but "streets of tarkov"
my gpu isnt getting used except for the v-ram and it isnt getting used fully, is there a way to get higher fps on streets? (i get around 40 - 50 avr)

[viral marsh]

fix it

[rotund yarrow]

всем ку, зашел после видео оптимизации от UJASTIJ, может кто помочь с этой оптимизацией? как разогнать и правильно настроить, никогда этого не делал

[vagrant ember]

Support Needed ASAP. Ive got a strong suspicion that my account got hacked, I cant change my password bcs the bsg site says ive maxed out attempts but i havent changed my email since last year

[pulsar dust]

does it usually take bsg support a full day to respond to an email lol

[gleaming pumice]

Does anyone know what dpi's streamers like Willerz and Landmark use? Mouse DPI and In Game sens

[vagrant ember]

FINALLY got my acc back. THX for nothing. such support

[vivid briar]

account integrity is something that you take care of
if you suspect your account has been hacked raise a support ticket

[mild pulsar]

is there a way to change my main e mail on battlestate?

[vagrant ember]

How can you raise a suppor ticket if you get kicked off your acc and when requesting support yout get 403 ACCES DENIED screen??

[slim spruce]

@fallen gyro please don't post such messages as they break our rules

[slim spruce]

You must email [e-mail]

If you can't log in.

[weak plover]

hi there I got a problem with the german community discord, can someone help me?

[slim spruce]

For ban appeals you must contact _cyver in DMs

There is not much else we can do here.

[weak plover]

is he on this discord?

[slim spruce]

Yes

[pulsar dust]

can you check what email your account uses from the launcher?

[slim spruce]

If you log out it shows part of it, mostly censored.

If you chose to save login info.

[pulsar dust]

is it possible that the "main email" that it should be sending my verification code is diffrent then my login email???

[slim spruce]

No

If you are not getting emails wait about an hour and then see here https://www.escapefromtarkov.com/support/knowledge/431

Last effort is contacting support

[pulsar dust]

ive contacted them and havent recived a response its been 22 hours

[slim spruce]

Please be patient.

[pulsar dust]

ive been patient for 20 hours this is ridiculous ive had so many issues like this with battle states login system

[sick cape]

Hey y’all I’m having trouble installing the game I keep getting the error that the correct version of the game isn’t in the file like yeah I didn’t even install it yet

[slim spruce]

You are not using the install button.

[sick cape]

I literally am

[slim spruce]

You are using the button designed for an install that already happened.

[sick cape]

?

[slim spruce]

"set the path for existing installation"

That is not the install button

[sick cape]

That’s not what I clicked I clicked the big button that says install

[slim spruce]

The error you just told me only comes from the exising install button

[sick cape]

Well I was wrong lol I mixed it up

I meant to say that I click it then go to the sign that there the folder im downloading to isn’t empty then the download just doesn’t start

[slim spruce]

Wait for 5-10 minutes if you're at 0/0

It starts soon

[sick cape]

I don’t know what to do it’s not starting I saw some people say to download it onto the desktop but that’s where I’m getting the initial error

[slim spruce]

By not starting what do you mean?

[sick cape]

The download just isn’t starting

Nothing on my screen or task manager changes

[slim spruce]

Please start it and wait 10 minutes

This is the most common problem and it always fixes itself

[sick cape]

It started!!! I had to move the file from downloading in d drive to the bsg launcher in c drive but I had to do it in a really runaround way

Thanks for believing in me sessamy you’re a real one

[slim spruce]

[sick cape]

[crude lark]

What does the procent and rep thingy mean?

[elder spire]

Percent I’m not sure I’m gonna guess the amount of people that use it? And rep is how much rep you gain with fence for using it it

Anyone know if bsg is planning to discount tarkov for Black Friday?

[smoky oxide]

hey

So I went to put on a preset kit, and my gamma is gone?

ok nvm i restarted my game and its back

[cold pawn]

Hey so, after switching from steelseries sonar to just normal audio settings, my audio sounds ass. It's super tinny and I can barely hear anything over the horrible EQ. Anyone have any recommendations for EQ settings or another program?

[gray jacinth]

keep getting 1502-you dont have enough money to pay for the tax on trying to post a 250,000 offer while i have 2.5mill, have tried resetting and everything having money loose in my pockets, the stash, in wallets / docs case but it just wont work

its when i try and post moonshine

[slim spruce]

show a screenshot

and restart your game

[gray jacinth]

have tried restarting and can share soon

[gray jacinth]

heres a screenshot

can still sell everything else fine

but not this and thats a 170k hit or so on profit if i cant sell it on market

[slim spruce]

can you show the screen before this shows? The screen where it shows the tax amount?

[deft herald]

So I reinstalled EFT. Now my install directory is: D;\Battlestate Games \BsgLauncher. My question is. For installing the game itself. Do I create a second folder inside Battlestate Games folder? Or game folder outside BSG folder?

[slim spruce]

submit a bug report in the launcher about this

[stable linden]

Anyone else encountered this bug where halfway into a raid you can no longer shoot your guns or throw grenades? Got it a couple times and after a while even healing is dissabled. Knife still works tho.

[slim spruce]

You need to hide and ALT F4 and restart your game

[coarse crater]

it doesnt matter where it is but i have it outside the launcher

i have the launcher on hdd and game on ssd

[deft herald]

Thanks! Yeah I just created a Game specific folder. Plus I answered my own question as site says game & launcher are separate programs & therefore should be in different folders!

Thanks for feedback tho

My PC is all SSD

[coarse crater]

👍

[deft herald]

How long you been playing @coarse crater

[coarse crater]

i dont really play anymore but i started in like november 2020

[deft herald]

Cool!

[hollow sequoia]

Does someone Know how to Change Email???

[slim spruce]

You must contact support about this.

[hollow sequoia]

Thank you

[mint robin]

can anyone help me please

i am still having trouble with high ping and rubber banding in tarkov every raid

i already have the lowest ping servers

[slim spruce]

I told you the best answer you will get since other games are fine.

Try a VPN to a nearby location to see if that solves it.

[snow urchin]

do trace route

call isp after

[mint robin]

what is trace route and isp?

[mint robin]

what vpn should i use

[slim spruce]

Any that support ipv4 and ipv6 with regular dual stack

Sorry that is very specific

I don't have a list since I am unfamiliar with many of them.

[mint robin]

alr

is avira good

[snow urchin]

google

[slim spruce]

It's free but it's an antivirus.

[mint robin]

?? what about it

[mint robin]

oh

proton vpn?

[slim spruce]

The problem with free VPNs is that they may be banned because cheaters use them.

Try it.

If it's banned you will see things like 403 forbidden or CF RAY Suspicious

[snow urchin]

google it??

[graceful tendon]

does reshala spawn at fortress

i thought he only spawned at dorms now

[alpine saffron]

He can also spawn at gas station but it's fairly rare, I don't know about fortress.

[graceful tendon]

oh okay i guess i heard wrong

[tired lava]

Howdy, I am having this issue with the eft web site, I can’t log in nor register, anyone here that could help me?

[slim spruce]

re-sync windows time and refresh the page

[vivid briar]

yo what is the best map to find nuts and bolts in

[slim spruce]

The time is incorrect on your machine.

[tired lava]

:0

[slim spruce]

I'd go to interchange and check power station for the tool boxes.

[vivid briar]

ok

[tired lava]

Thx a lot partner! Imma check it right now

Mommy good sir I have been looking for a solution for this problem like a dog looking for it’s ball on another state and without a flinch you figured it out I can’t thank you enough, god bless you🦐🍻🛹

[slim spruce]

[crude lark]

It keeps loading is there anything that I could do to make it so it doesn't load for multiple minutes?

[cloud sigil]

i love this statement lol

[manic gorge]

also have this issue

[proper laurel]

Which gpu i need to get an 280fps in tarkov as minimium? In competitive settings please. I want yo build a computer and I'm considering this, inplay tarkov and cs2, nothing more

[cloud sigil]

there max is 60 bro

in your settings you'll see max in game is 60

[proper laurel]

Not in max. Aniso in 0, taa, upsaclers, high textures, lows shadows

At 1080p

[cloud sigil]

so you're wanting 60 fps max everything casue i dont think in a raid you can go over 60 now menus yeah cause i average 450-700

per my razer program

[proper laurel]

Yesh but ib high with upsaclers gives more fps, 60 fps in this days tarkov?

[cloud sigil]

huh no i do not think its possible but if it is i'd assume a 3070-4090

[cloud sigil]

okay so i looked it up this dude has his capped at 144 with a 4090

[cloud sigil]

i am looking into it for you tho

[proper laurel]

Ok and with the settings wchich gives highest fps?

[cloud sigil]

i'm assuming

[proper laurel]

Thanks your for time. Mmm quite complex

[proper laurel]

Who is that guy?

[cloud sigil]

idk i found it on a reddit thing

[proper laurel]

Send it by dm please, also a render distance lower than 1500 and lod 2.5.

[timid kettle]

Is there a channel for account being hacked?

Like support?

[earnest siren]

Why the hell am I not receiving my confirmation email from battlestate. I have changed my password and I got that email but even though I just changed my password using this email, when I try and login in it tells me they have sent me a confirmation code by email and I never get it. This is very frustrating because I cant even download the launcher or anything.

[arctic trench]

Why is this half mask so expensive ?

[cloud sigil]

I’d have to find it again

[proper laurel]

searching in internet looks like that amd renders better in takov than nvidia

[snow urchin]

5800x3d, 7800x3d cpu

whats your budget and country

[proper laurel]

chile, 1800usd(about $1600000 clp)

[proper laurel]

think that with 1400usd i do a 1800usd build here.

[snow urchin]

get one of the cpus

and 6700xt or 3060ti gpu

[fair wind]

Had to take a dump..... Sus?

[proper laurel]

and i can get 280 fps?

[snow urchin]

no

[proper laurel]

so why you suggest that?

[snow urchin]

coz its the best u can get????

[proper laurel]

i did a build for that money here with 7800x3d and 7800xt , which looks like can run starkov at 280 fps

[sick cape]

Hey y’all so I let my game download last night after a ton of issues once I woke up I saw the download failed and made me repair the files then the repair failed and told me to fully reinstall. I don’t have the option to download into my c drive and the game refuses to be put anywhere but the c drive any help would be threat

Great*

[slim spruce]

If you still get the C is full error when you are installing to another drive you must change the temp folder of the launcher to be on another drive like D:\TEMP

You can do this in the settings of the launcher.

[sick cape]

It is set to my d drive in a folder I made

[slim spruce]

Show the error you see

[sick cape]

I’m trying to download the game to d drive but I get the error that the correct version of the game

Isn’t in the folder

[slim spruce]

You are not using the large install button.

You are using "set the path for existing installation"

[sick cape]

I know it’s because I’m trying to set my path to d drive

It keeps trying to default to c drive but I can’t put it there

[slim spruce]

That button should only be used if the game is installed already

Please show the error.

[sick cape]

Nvm I’m dumb one sec

Lmao I’m just dumb

I got the download started for the fifth time hopefully the download doesn’t fail again

[vivid briar]

@slim spruce its still going on and idk what to do :/. we talked the other day

[sick cape]

Hey y’all I just finished the download and now I’m getting error remote name could not be resolved prod.escapefromtarkov.com

Now the launcher won’t connect to the bsg servers

Restarted my pc and it seems to be starting now

We made it boys I’m in

[vivid briar]

My game is dying before 3 in the logs

35

it does right at 34 in traces

[eternal pine]

i need someome to help me fix my problems with tarkov

i have a very good pc but my game stutters every 5 seconds this means my screen freezes and audio cuts out

i reinstalled everything and checked all files but cant seem to find the problem

its not my pc either cuz all other games work absolutely fine

[turbid solstice]

does anyone have any help? everytime i boot up my game the loot litterly just never loads or takes a super long time to load, even when im in raid its just loading and i cant see what the item is

this is extremely annoying and i can't find any fix

[slim spruce]

Try another server in the launcher and also clear cache.

I've seen changing servers fix this instantly

[turbid solstice]

thank you so much, changed the server and everything works now, i dont think you know how long ive been dealing with this issue

[slim spruce]

[mint robin]

ping is still too high

tried with a vpn

can anyone please help

[slim spruce]

Other games are fine on the VPN?

[pulsar dust]

how long does support usaully take to respond

[slim spruce]

A couple of days.

[languid barn]

im a new player, trying to get a fresh instal, game is stuck at 0/0 at the instal screen. cant seem to find the casue of the issue. running as admin, enough space on the drive, tried to change the temp folder, any other fixes?

sorry just noticed the pinned solution

[slim spruce]

It takes about 5-10 minutes to work

Let it sit at 0/0

[languid barn]

will come back to it in a half hour see what happens. thanks for the tip

[mint robin]

the same

[slim spruce]

Since a VPN did not make it better the ping may just actually be that bad for you. If the problem was ISP routing it should have improved with a VPN somewhat.

There may not be a solution for you unless there's something you're not telling us about your connection.

[languid barn]

no luck, i came back and it seems like it had crashed becasue it was back at the home screen for the launcher and the game is not installed, going to go the manual installation route i guess

[slim spruce]

Disable windows defender and try again

[languid barn]

already did and shutdown firewalls

i just think by the time the manual instal files finish i would have still been trying to figure this out, probably the easiest way for me to go. been tryying to figure it out for a few hours now

[slim spruce]

Might as well.

But I think this problem will persist the next time you get an update for the game.

[languid barn]

will the same fix apply in the future? just redownload the file, replace the old one?

[slim spruce]

Yes but that is tedius to do.

We should fix the problem originally.

Adding the game and launcher folders to windows defender exclusion list and rebooting, disabling antivirus should work.

[blissful arch]

would anybody have any idea why when i download the launcher it wont even open. Ive gone through alot of stuff at this point and nothing works

[slim spruce]

The launcher is installed but it doesn't open?

[blissful arch]

yes

[slim spruce]

Uninstall all entries for C++ you have in windows, reboot, and install this newest C++ redistributable and reboot again: https://learn.microsoft.com/en-US/cpp/windows/latest-supported-vc-redist?view=msvc-170

The x64 one.

[blissful arch]

like when i click on it the blue circle goes over my mouse for like 1 sec then dissapears and nothing happens

ok, lemme try that, already did some stuff with c++ but hopefully this works

[blissful arch]

I just uninstallall in the apps setting correct?

[slim spruce]

Yes

[blissful arch]

then which version exactly do i download?

[slim spruce]

all of these

[blissful arch]

arm64/

[slim spruce]

Download the x64 one on that page

[blissful arch]

ok, so bottom one

[blissful arch]

is that good?

should contain all of those

actually got all of them now, launcher still wont open though

[slim spruce]

uninstall all of the c++ entries and reboot and install the new one

[blissful arch]

isnt that what i just did?

[slim spruce]

You should not have all of those

[blissful arch]

still no work 😦

[slim spruce]

Did you uninstall those?

Or are they coming back?

[blissful arch]

yeah, uninstalled everything and installed all these

they're not comign back

[slim spruce]

Please uninstall every one of them. Reboot. And then install only the one I linked.

Do not install random ones.

[blissful arch]

thats what i did the first time

[slim spruce]

Then why do you have them again?

[blissful arch]

cause it didnt work

[slim spruce]

The problem is that your windows is confused because it has bad installs of the C++

Stop installing all of those.

[mortal fjord]

will there be another eod sale?

[slim spruce]

Maybe on black friday, as there always was in past years.

??sales

[acoustic sapphire]

You can find a list of previous sale dates, durations, and price reduction percentages here (#general-chat message) .
This can give you a good idea of an upcoming sale.
Note : The EOD ᴱᵈᵍᵉ ᵒᶠ ᴰᵃʳᵏⁿᵉˢˢ game edition will be removed from purchase (Not ownership). <t:1703970000:R> (<t:1703970000:f>)
[Date may be subject to change]

[mortal fjord]

thanks man

[blissful arch]

so when i download the launcher it downloads with that last version. i dunno if thats the issue or not, but i cant seem to get rid of it. the times it was gone in the past however, the launcher wouldn't use any of the other versions of c

of c++ though

[slim spruce]

You check and have none, install the launcher and these are installed afterwards?

[blissful arch]

Yes

@slim spruce

[slim spruce]

Try opening the launcher as admin.

Next we'll repair windows incase it's something with .net framework.

Open command prompt cmd as admin and run "sfc /scannow" no quotes

Look for if it found corrupt files and fixed them or not

[slim spruce]

Are you using a modified version of windows?

[blissful arch]

nope just base windows 11

[slim spruce]

Windows is corrupted and must be repaired. You could try the DISM tool but it may fail.

1 moment

[blissful arch]

k

[blissful arch]

also it should be noted that only when it first downloads and uses launch after finish, a code 740 error pops up. "the requested operation requires elevation."

[slim spruce]

That means it needs admin privileges.

[blissful arch]

it probably just doesnt run with admin privileges when suto starting

i run it with admin afterwards and it doesnt do anything

[slim spruce]

open Cmd as admin and run

DISM /Online /Cleanup-Image /CheckHealth

[blissful arch]

"No component store corruption detected."

[slim spruce]

Now do

DISM /Online /Cleanup-Image /RestoreHealth

[blissful arch]

processing

[heady cosmos]

Help the game gets a lag spike each time i shoot

[slim spruce]

AMD graphics?

[heady cosmos]

yes

[slim spruce]

There is a pin with a solution to this problem.

[heady cosmos]

I did the DDU thing already but it auto selected AMD, do I need to do again but manually select Nvidia?

[slim spruce]

The solution only works if you remove nvidia items

And say you have nvidia gpu

[heady cosmos]

i had an nvidia gpu then i upgraded to amd

[slim spruce]

That is the root of the cause of this.

left over drivers

[heady cosmos]

so i select nvidia still?

[slim spruce]

Copy the images

[heady cosmos]

okay

[fervent steppe]

can sherpa or a chad that lives on shoreline send me a recent loot run of what rooms r good now and what keys

[vestal prawn]

hi what does the 18 mean?

[fallen gyro]

@vestal prawn Level 18? Otherwise I'd have no clue

Part 24 seems a bit past lvl 18 xD

[slim spruce]

@vivid briar about your problem can you explain it?

[dusty ermine]

Quick question, which headsets reduce ambient noise the most?

[slim spruce]

This totally depends on your headset in real life and numerous other factors.

I do not believe the videos are accurate about this topic.

[dusty ermine]

I see, gotta find all headsets and find out myself then.
Thanks either way!

[wanton jacinth]

https://pcpartpicker.com/list/LwJw7R

Can some give me opinion on this for eft gaming n wat u would change

[granite totem]

i just got scammed by the game i upgraded the game to eu and still got arena cis

help pls

[loud moss]

arena and tarkov are separate games

[granite totem]

but i have eod eu

i should get arena eu

if they wont fix it i will just refund it

[slim spruce]

Refunding will get your account banned most likely.

[granite totem]

i litterly got scammed by the game

thats not ffair

i have eod eu i should get arena eu

[granite totem]

so what to do?

[slim spruce]

When the time comes, see if it works on arena. If not, you will need the EU upgrade for it as well.

[granite totem]

but i payed to upgrade the eod to eu so i should get arena eu'

its not fair

i will contact the support and tell them

[crude lark]

Why does my game crash after every raid?

[blissful arch]

@slim spruce i fixed it by factory resetting. my windows was in fact messed up

[slim spruce]

Sounds good

[blissful arch]

yeah thanks alot for helping me

[hollow sequoia]

Hello, one question again, I opened a ticket with you yesterday about it and got the answer that I should prove this. I sent pictures of both accounts where I am logged in so that I can say that I have the passwords for these two and I wrote this Both accounts were paid on the same day with the same bank account and asked if the email could be changed. I then sent this. Suddenly the answer came: it's not possible and since then I can't log in to the launcher??? what happened, was I banned? Is there any other way I can prove that this is my account, please help, thank you

[slim spruce]

What is the problem exactly? And did you tell them you lost access to the email?

[hollow sequoia]

#26019148 This is the Ticketnumber. In past i got only 1email thats why i buy the second account with my stepbrothers email and now he hasn't lived in Germany for a week and will loose this email thats why i make a second email for this account and will change it i can send both personal ids and both are payed with the same bank-account

[slim spruce]

Did you tell support this?

or just asked to change the email?

[hollow sequoia]

Yes i asked to change the email they said i should proof it and i send them all and I asked if this is enough or they need more evidence

and than bsg says its not possible and now i cant login

[slim spruce]

You don't have receipts from xsolla or bsg?

Or proof from the payment method of the purchase with a date?

[hollow sequoia]

on both pictures u can see that the puchase was on both accounts on the 26.03.2023

[slim spruce]

If they are asking for more evidence they would need more.

I'd look through the payment method like the bank website for the date with the name of xsolla or bsg with the amount

[hollow sequoia]

they dont asked they only say then its not possible and now im blocked or i am blocked right?

[slim spruce]

If you have a good reason for changing it they may.

If you only asked if you can do it they will say no.

[hollow sequoia]

I explained everything in a friendly manner, could you take a look?

[slim spruce]

There's no official support on this server.

[hollow sequoia]

-_-

[slim spruce]

The best evidence is in the email right after you purchased.

print that as a digital PDF and send it

[hollow sequoia]

You have ordered Escape from Tarkov Standard Edition (....) u mean this? thats all what i became

[slim spruce]

It should show the date and amount and also a bank statement would be good.

[hollow sequoia]

i give my best but one question is my acount banned because i cant see something on the website only the launcher login dont work

[slim spruce]

No, you just can't get the email codes to complete logging in if you lose access to the email.

[hollow sequoia]

nope, i got an error before login all the time the captcha will fail i dont came to the site with the email because in past i was login on this hardware i dont need the email again

[slim spruce]

What error?

[hollow sequoia]

Error: 214

[slim spruce]

The error message?

[hollow sequoia]

You haven't solved the captcha Error: 214 but i make it like 10times every time the same

[slim spruce]

try on another browser

And read the instructions to be sure you're doing it right.

[hollow sequoia]

It just doesn't work in the desktop application in the browser is all fine. I do this professionally and have already ruled out other mistakes. The error is apparently known and also described in the forum.escapefromtarkov but it has not been solved and this no longer works after support answered me. I strongly assume that I am blocked

[slim spruce]

failing captchas does not mean you're blocked or banned

403 forbidden means you're blocked

[hollow sequoia]

okay thats good to know but with my other account it works only with that i try it on my laptop same error

[slim spruce]

Can you show me doing the captcha?

I've never heard of someone getting this problem.

[hollow sequoia]

sure give me one second

I send it private to u

[fiery oar]

where am i allowed to link a streamer

[slim spruce]

Nowhere

[blissful arch]

@slim spruce for the extremely low chance future of somebody else having this issue. It appears that Tarkov and titanfall 2 f with each other on the c++ files for some reason. Can only have one or the other

[slim spruce]

Good to know but unfortunately nobody plays titanfall 2 anymore.

I liked it but it's dead.

The ejecting was amazingly fun

and the wall running but it had like 6 guns

[pulsar dust]

can anyone help me with getting into my tarkov account i have email problems and i was referred to a page on the tarkov support section and i followed every fix on that page and it didnt work so i contacted support and after three days they responded by sending me the exact page of fixes i already followed im desperate to get into my account and really have no idea how to fix this

[slim spruce]

What problem?

[pulsar dust]

not receiving a verification code

[slim spruce]

You must contact support

[pulsar dust]

yeah i did and they sent me a the same list that you sent me

[slim spruce]

If none of their fixes helped contact back, if white listing did not help.

[pulsar dust]

yeah thats the thing i told them none of the fixes worked and all they did was send me the same list

and ik my emails not the problem because i can recive bsg emails for a password change

[slim spruce]

That is usually how this problem happens.

[pulsar dust]

?

[pulsar dust]

wdym

[slim spruce]

That email works but not the code.

[pulsar dust]

im not getting a code at all

[slim spruce]

I said that

the email for password works but not the code email

[pulsar dust]

so what are the other fixes other than contacting support becuase ive already tried that and they just gave me a copy and paste of the already stated solutions

holy shit

after three days it finally sent

[slim spruce]

https://tenor.com/view/nodding-master-chief-pablo-schreiber-halo-i-agree-gif-25301085

[pulsar dust]

jesus region upgrade is thirty dollars

[slim spruce]

The difference in cost between the RU edition and USA edition.

It is just something that you did not pay before.

[normal girder]

how tf can i fix this

i relogged bc i had the hands busy bug and now it won't let me in

[blissful arch]

on the contrary it is very much still alive

[heavy cliff]

why isnt it working lol

[slim spruce]

not od green

for grip

[heavy cliff]

thank you so much

[solemn vapor]

Can someone help me my game wont download

[slim spruce]

your first image shows using the wrong button to install, the second doesn't show a problem

[solemn vapor]

I click install and nothing happens

[slim spruce]

Try C:\program files (x86)\EFT make that folder

[solemn vapor]

okay created and now says there is no access to folder

[slim spruce]

Run the launcher as admin

[solemn vapor]

How to I send the download to that folder?

[slim spruce]

You choose it?

[solemn vapor]

how doenst give me and option to choose a folder

[slim spruce]

You go to the folder and make a folder

[solemn vapor]

when I click the install button nothing happens

[slim spruce]

Run the launcher as admin and install to the folder I said

[solemn vapor]

is there anyway I can share my screen to you in a vc?

[swift trail]

How does one report a chat log from another play for a racial slur?

[slim spruce]

sure

call me

[slim spruce]

there are no reporting for ingame messages. Please unfriend the user.

[ocean quartz]

i dont get pmc death sounds when i kill them anyone else get this bug

i thought the point was to get kill confirm from it?

[lunar garden]

If a guard shoots me first as a scav and i kill them do I still lose rep?

[loud moss]

Yes.

[chrome whale]

Everytime I play (online/offline) I get gigantic spikes in performance (going from 100fps to 11) at random moments, but always when close to PMC's or player scavs (online). I used to play on high settings and tried a lot so far in settings, however nothing seems to work. I also get a network symbol when this happens but I'm using a wired connection 1K mbps upload and download.
Running an RTX3070 and Ryzen 7 5800H with 32gb RAM. How can I fix this cause the game is unplayable like this

[chrome whale]

Adding that it has been a long time since I played so I don't know if there are anyh solutions added in settings

[lament bone]

Have screen-recorded proof of a cheater what's the best way to submit it.

[slim spruce]

Are they in discord somewhere?

[lament bone]

Idk know if there in this discord it was in a buddies server, ill check

[slim spruce]

Any discord is fine, send it to #discord-mod-mail and say the discord name and it must show that in the video.

[lament bone]

sounds good Ty it does

@slim spruce The Discord name or the in-game name?

[slim spruce]

discord name

[lament bone]

i have a screenshot of his discord name and a video of his game with his gameplay will that work?

[slim spruce]

#discord-mod-mail please

[lament bone]

I dont have permissions

[slim spruce]

Read it please

[lament bone]

oh sorry

[slim spruce]

@proper laurel the #887656579221053440 channel is for game content suggestions, not technical issues

[proper laurel]

ok

[mortal tree]

can someone explain why i was awaiting session start for 12 minutes, my friend gets in after his game crashing 4x due to "packet loss" and insta dies while being in the raid for 5 seconds. I dont even get into the raid, my game crashes and I restart to my pmc being half hp and no reconnect button which means I died without even loading into the raid. I have had zero instances like this before and it typically takes >5 minutes to get in.

[proper laurel]

ok but where can i tell that to community to try solutions to memory leak??

[slim spruce]

Reddit

[proper laurel]

and if we do a section here in the channel to see what doubts, solutions of partial solutions, hints of the problem about memory leak with a slowmode? we are going to be more head thinking the same problem. But it is exclusive for memory leak, other thing, erased.

[slim spruce]

The solution will hopefully be in the next iteration of unity.

[proper laurel]

god, it is unity no tarkov?

[slim spruce]

Tarkov is the most complex unity system ever created, they work directly with the developers for updates.

[proper laurel]

yeah, it's "the gifted" of unity

[azure anvil]

this when launching game but it still launches and works fine

[slim spruce]

white list the launcher and game folders in windows defender, reboot, and make the 3 tarkov exes run as admin in the properties and it should stop

@cinder escarp that problem sounds like either ISP routing issues (like in Australia) or a vpn is enabled

[azure anvil]

whats the third exe?

[slim spruce]

the launcher and 2 game ones

[azure anvil]

launcher be and tarkov?

[slim spruce]

yes tarkov tarkov_be and launcher

[azure anvil]

ty

[slim spruce]

that should stop that problem

[azure anvil]

worked

[slim spruce]

https://tenor.com/view/overwatch-gaming-bye-tracer-teleport-gif-17044274

[loud apex]

Help😭

[solar ridge]

Bro i guess you're banned for few days xd

[fervent epoch]

Heyo!
I've changed my CPU from a ryzen 3 3100 to a 5 5600x.
Wanted to test out streets and as soon as the map loaded in, the game closed and opened the drive its installed on (F)
After 2-3 seconds i got a blue death screen. Any idea why it happened? Or how can i find it out?

[indigo folio]

did you install drivers for the cpu

[fervent epoch]

I updated the bios, installed the ryzen master and updated things with driver easy

[indigo folio]

Haven’t heard good things about driver easy and I wouldn’t trust automatic driver installers anyway. you can find the amd drivers on the amd website under resources and support

[fervent epoch]

I've only seen these two there. Sadly the second one isnt compatible with my PC because it asks for an NVMe SSD (already ordered it, still needs like 10-14 days to arrive 🥲) the other one is installed but its only an overclocking thing if im right

Is that enough?

[indigo folio]

www>.amd.com/en/support/cpu/amd-ryzen-processors/amd-ryzen-5-desktop-processors/amd-ryzen-5-5600x

[loud apex]

i reboot my pc and done

[junior bough]

got GAME ABORTED TRY RECONECTING error.

nwm idk how but i got my loadout back XD

[plucky gate]

my streets suddenly stopped loading properly

itll either take 5 minutes to load into map and get shitty performance the entire time or itll game abort me. was working fine up until recently i dont understand

[vivid briar]

https://clips.twitch.tv/BetterHonestAlbatrossNerfRedBlaster-ityEzTRBT_0N4k4s how is this even possible

i just killed someone, the desync is next level

[soft stratus]

Can someone please help me I'm trying to redownload Tarkov but I keep getting and error code

[violet vale]

I have been having problems with tarkov. When I first boot up my computer/restart my computer the group system works fine for a while. Shortly after that I can not recieve/send invites properly. The invite does not go through on my end and when the other person accepts my invite it does not show them in my group for me, but does for them. This is very irritatating because often times when I get out of raid I will get a random authorization error forcing me to close my game. This has been happening since the new group system dropped, but I also got a new pc within a day or two of that and started playing then. Anyone have any ideas on fixes or what the problem actually is?

I have reinstalled windows, reinstalled the game, verified files, all of the above. Including full drive wipe when reinstalling windows

[slim spruce]

Sounds like a connection issue somewhere. Tried other servers ingame?

[violet vale]

yes, I have. I think it is a connection issue but I do not know where, I have messed with every setting on my computer that could relate to it and nothing has fixed it, do you have any ideas?

[lapis ibex]

How do I find the server rules

[slim spruce]

#rules and certain channels have additional rules in the pins of each channel

[random gazelle]

yo i forgot, can i not gift a upgrade?

[slim spruce]

No, you can only gift full games. You should gift the money in case of an upgrade.

[random gazelle]

i thought so thank you for replying so quick

[thin siren]

Anyone else not seeing the discount on the website? Or is it just me?

[azure anvil]

its not up yet

??sales

[acoustic sapphire]

There is a 25% off sale for Black Friday on all Escape from Tarkov pre-order packages and merch in the official merch store! Sale lasts from <t:1700773260> until <t:1700945940>

[thin siren]

Honestly I misread the date. LMAO. my bad

[vivid briar]

took care of him don't worry

[covert lava]

DANKA ❤️

[gentle hatch]

??sales

[acoustic sapphire]

There is a 25% off sale for Black Friday on all Escape from Tarkov pre-order packages and merch in the official merch store! Sale lasts from <t:1700773260> until <t:1700945940>

[charred river]

Hi !
I just received my brand new pc yesterday and today i'm having this type of unity error :

Any suggestion ?

[charred river]

@modest icebuilt by a pro but my componants

[tacit cypress]

Hello. What are the min specs of the game

[plucky wadi]

Is there any kind of fix for ''Game Aborted, try reconnect''?

[charred river]

nah a real pro

not happening anymore now that i put back the SoC voltage to 1275

instead of 1250

[prime shoal]

Hi guys kind of a weird question i wrote it to BSG and to battle eye and to support too on the site

My account name is MaurerBalint69 and i got banned for botting error code 229 but i wasnt cheating or botting or anything

is there any way to contact them about looking at my case again ?

[spark blaze]

what does this mean?????

when i try to reinstall it crashes my pc

[tacit cypress]

Quick question. Can I change my username?

[wide pike]

I tried redownloading EFT multiple times and this keeps popping up. Can anyone help?

[wide vault]

https://www.youtube.com/watch?v=7GDLiV8c0nA&t=603s

[wide pike]

thank you so much

[slim spruce]

That is a solution you must do every update. This help page helps fix the original problem: https://www.escapefromtarkov.com/support/knowledge/453

[neat oasis]

Hey guys

Any Idea if it is possible to pay EoD Upgrade with Amex Point? 😄

[slim spruce]

If it's supported by xsolla on your american express payment method perhaps.

You could try it. Capital one rewards might work.

[neat oasis]

Right, I don't see the option to use my points mhmm 😦

[slim spruce]

Paypal will allow it though right?

[neat oasis]

Thanks @slim spruce , I'll try taking another look

[slim spruce]

I see rewards on paypal work for me

[neat oasis]

Yeah usually Paypal does

[slim spruce]

That also has less fees

paypal is the way to go for upgrades

[neat oasis]

Yeah, may I show you a picture of whats going on on my screen in DM?

[slim spruce]

Sure if there's no personal info

[latent pawn]

??event

[acoustic sapphire]

There are no event(s) at this time.

[graceful comet]

hi. Just bought the game. Trying to install and the launcher states my drive is full, when it isn't. Drive has perfect health. Any idea what the issue may be?

[slim spruce]

If your C drive is full you need to change the launcher's TEMP folder to be on another drive in the settings.

[graceful comet]

I am using the D drive because I received another error with C drive. I changed the temp folder location too so it was all uniform, error is occurring

[slim spruce]

what error?

[graceful comet]

on the c drive, i was getting an error where the files wouldnt verify

on the d drive, its literally saying my drive is full

[slim spruce]

Please send a picture of the error

[slim spruce]

Your temp drive for the game is full

You will need to change the temp folder

[graceful comet]

my drive has over 100GB available

[slim spruce]

Not according to the error.

[slim spruce]

The temp folder of the launcher is the drive it's talking about

Wherever that is

[graceful comet]

its in that very drive

im reinstalling everything rn

fresh install on the D drive

[slim spruce]

Is the folder path too long?

[graceful comet]

its the temp folder

default

[slim spruce]

Any other errors you see than that?

[graceful comet]

no

[slim spruce]

run the launcher as admin

[graceful comet]

already am

[slim spruce]

I am unfamiliar with that error to provide a solution, which doesn't happen often. The other errore about 104006 are related to corrupt drive or windows is corrupt, or you lack permission to the folder location.

[graceful comet]

well nothings corrupted, it just wont continue to verify files when its done installing. checked permissions too

i googled it and its actually common, but no viable solution yet

[slim spruce]

You may have to use the manual download method in the pins since you seem to have the corrupt drive or windows problem.

The other cause might be one of the folder paths are too long

Try a shorter folder location

[graceful comet]

i checked all of this beforehand- none of those are the issue. i did chkdsk on the drives and everything

[slim spruce]

If you use the manual install method you might get another error that would help diagnose the problem.

[jaunty ether]

so i just killed a pmc in a scav, and the game glitched out i put it all in my stash and it then sold all of it to fence wtf bro

[graceful comet]

idk how the folder path would be too long.

hey at least you can try the game lol

[jaunty ether]

3 million worth of items gone dude

[graceful comet]

RIP

I think the issue may be that files are set to be compressed by default on the drive, and the file might be too large to compress by default

decompressing the whole drive now and then attempting again

this is gonna take all night lol

[slim spruce]

it's around 24GB in one file

[graceful comet]

only solution i can think of here

absolutely ridiculous though and not something i should have to do.

i figured id experience the game's glitches in- game, not before playing for the first time lol

[slim spruce]

It happens

[graceful comet]

first time ive ever experienced it

[slim spruce]

I have not seen someone that uses drive compression before

[graceful comet]

im sure a lot of people do it

this is just desparation before i go for a refund

lol says its literally gonna take a day for it to complete

absolutely not worth it.

[slim spruce]

Try the manual install in the pins of this channel

[graceful comet]

is that the exact same file as from the website?

[slim spruce]

The zip file you extract to a folder

then use the launcher to set the path to that folder

[graceful comet]

yeah im asking are they all the same files as what the installer installs for us though

[slim spruce]

technically no

[graceful comet]

yeah no thanks. thats sketchy and unnecessary. this is likely a launcher issue and one of many issues not handled by developers yet, along with many other posts online regarding other issues.

[graceful comet]

https://forum.escapefromtarkov.com/topic/170012-stream-was-too-long-error-leaves-me-unable-to-download-or-even-run-the-game/

[slim spruce]

Yeah I read several of those, no solutions

104006 is related to corrupt drive or windows or permissions lack

the compression of C could be the cause

[graceful comet]

nope

still not the reason

I believe its because the launcher is not extracting files, so they cannot verify.

thats the issue

so the launcher installs a compressed file. it does not uncompress the file after installation. so it will not be able to read every file and verify them all

solution: use 7zip or similar program to uncompress the files in whatever folder you want it in. Then you can run the game

this is actually exactly why malware, for example is often put in a .zip compressed file. So if you run it through antivirus, the malware cannot be detected. Same thing is occurring here where the files cant be verified

[slim spruce]

Your antivirus caused the problem?

[graceful comet]

no

please reread

its simply comparable to antivirus not being able to detect malware

also you cannot use steam launcher for this game from what I just found

not sure if its meant to be that way

[slim spruce]

The launcher downloads the same zip file as the one in the pins, and converts it as it comes in to a similar format, maybe even just renaming it, and extracts it and verifies hashes.

I said technically no earlier because the file is not a zip file in the launcher's temp folder.

When I want to get the zip file in the pins' location every update I use the launcher logs after trying to install it from scratch.

It's a workaround for many users who can't fix their pc with 104006 errors like from here:

https://www.escapefromtarkov.com/support/knowledge/453

Some people have corrupt windows or drives they can't fix.

So they must reinstall from scratch from that zip file without using the launcher.

When you attempt to download the game you can check the logs for the launcher it's saying that zip file's location is the one in the pins.

Latest one in this directory: C:\Users\%USERNAME%\AppData\Local\Battlestate Games\BsgLauncher\Logs

If you want to use steam for tarkov you must set the target to the launcher exe

[graceful comet]

ok thanks

the launcher was not uncompressing (extracting) files

[slim spruce]

Yes that is the problem.

Usually it's an error somewhere causing it, but otherwise your specific error I have not personally witnessed yet.

Almost every single other error I have a list of solutions that are tested.

[silent finch]

anyone know how to fix free look to not be unavailable for press type or is it bugged

[azure anvil]

what do you want it to be

[silent finch]

continuous

[azure anvil]

Wait i’ve seen this before it’s just a bug specifically with lalt

[silent finch]

even when i change it, it doesnt say anything but unavalible

[azure anvil]

does it work tho?

[heady cosmos]

help

I did this thing

but it still lags when i shoot

[hidden swallow]

Did you changed anything in tarkov keybind configs?

[heady cosmos]

i did it again just now, removed all drivers and reinstalled amd drivers

still doesnt work

[worn inlet]

https://youtu.be/I5oFRTHZ94o?si=y7N1f5WrimmeuUzZ

[slim spruce]

You chose you have nvidia gpu in the ddu?

[heady cosmos]

nvm it works now

i had to boot into safe mode

[slim spruce]

[umbral sable]

hello

I wanted to upgrade from standard to eod

[slim spruce]

This is a good time for that, being a sale.

[umbral sable]

yeah but like

it should be 77 eur + 23% vat in my country

thats 95 eur

yet payment says 103 eur

[slim spruce]

There may be fees from xsolla.

Paypal might be cheaper.

[umbral sable]

Bruh

[slim spruce]

Perhaps they use a different system for conversion.

[vivid briar]

New account gets a 3-day timeout when attempting to log in with correct credentials, from Moscow. It works with a VPN (Waiting out the timeout is not required when one uses a VPN)

[slim spruce]

@vivid briar English only in this server

[vivid briar]

Oh, this is the English server

[civic fossil]

Hello I wanted to upgrade from standard to eod
but Why my price not discount?

[slim spruce]

Click the subtotal to see the fees and discounts.

[civic fossil]

oh i see

Thank you

[vivid briar]

I was saying that using mobile data worked to avoid the cooldown

It doesn't work when my friend uses their home Internet connection

[slim spruce]

Then his internet must be flagged for many people logging in wrong perhaps.

[vivid briar]

That's what I guess, too... They restarted their router, and it did not help.

The timer does not reset when they retry... someone must have triggered it before

So, someone on their IP address triggered this cooldown

Before they ever made an account

I uploaded the launcher on Google Drive and had them download it, and they were able to log in through the launcher.

The download is stuck on "Loading files 0/0MB"

[slim spruce]

wait 10 minutes

it usually fixes itself

[vernal tapir]

Ayo

Mods, am not being able to buy merch on the store, it says invalid adress.

[vivid briar]

It did (:

[slim spruce]

What is invalid about it? Make sure you entered everything correctly in the correct place.

[vernal tapir]

Fixed

A dot in the wrong place.

[thick kindle]

How do i fix this

someone please help me, I want to install this to my D drive

and it wont allow me to

[slim spruce]

You must change the temp folder of the launcher to be on D, like D:\TEMP

In the settings.

But a full C drive will cause more issues later for gameplay.

[thick kindle]

please show me

[slim spruce]

Make a folder in D called TEMP

[thick kindle]

i do not understand

[slim spruce]

Then click on your name in the launcher, go to settings, change the temp folder of the launcher to D:\temp you made

[thick kindle]

still doesnt allow me to

do i install it in the base D drive or program files 86

[slim spruce]

Start the launcher as admin and try the D:\program files (x86)\EFT

[thick kindle]

first off. EFT isnt a file in my program files x86

i can install it in temp tho

if that could work

[slim spruce]

You need to create these folders.

[thick kindle]

if u want to we can hop in a vc and i can screenshare if that would help

[slim spruce]

That is where the launcher is installed

Make another folder called EFT 2 in the program files (x86) folder

[thick kindle]

it still doesnt work.

[acoustic swift]

how can i start thegame install

[slim spruce]

What error do you get?

[acoustic swift]

no i dont now where to start it

[slim spruce]

The launcher is on the website on your profile page.

[acoustic swift]

thanks

[indigo rain]

Why when I try to load into a game it states “Awaiting Session Start” for like 20 minutes then disconnects me

[naive vigil]

My game randomly terminates by itself. Does anyone know what causes and how can I fix it?

[acoustic swift]

why cant i install when i have more then 36 gb

[hazy dune]

my in-game sound quality just drops by a ton when i go into a discord vc, whats wrong?

[proper shore]

do you have discord overlay enabled

[hazy dune]

nope

[proper shore]

idk

[hazy dune]

someone pls help

[dusk solstice]

he just got a new headset, i was trying to help him set it up because it was not registering his voice at all even though it said it was connected

[acoustic swift]

guys can some one help me

[dusk solstice]

he changed the output on discord first which didnt help, then after he changed the output on the desktop, it fucked up his audio quality

[proper shore]

so its not just game sound thats fucked?

[acoustic swift]

i get a error 104006 when i try to install the game

[dusk solstice]

apparently he says its the sound quality now

[acoustic swift]

pls help

[dusk solstice]

but before he wasnt able to talk, got him to fix it with allowing perms

to discord to be able to use the mic

[acoustic swift]

can i get help ???

no one help me when i need it

[dusk solstice]

im checking the error code for you bud

[proper shore]

have u tried reinstalling the launcher

[acoustic swift]

thanks

[proper shore]

some with the issue have said using wifi instead of ethernet worked and disabling IPv6 in network settings

[acoustic swift]

i have a cabel

[dusk solstice]

try using these methods, from what i saw online

1. uninstalling and then reinstalling the launcher on your website profile
2. try changing the server from western europe to eastern europe (just an example)

[proper shore]

take your cable out and use WIFI

[acoustic swift]

i dont have the thing in my pc

i dont have a laptop

[proper shore]

try above methods instead

[acoustic swift]

i think it workd thanks

just my first time having this game it rally fun

really

is it meant to be like not insataling at first just saying downloading the fiels

[proper shore]

many people say that, just give it some time and it should be good

[acoustic swift]

ok thanks!!!

[dusk solstice]

np

[vivid briar]

One message removed from a suspended account.

One message removed from a suspended account.

[slim spruce]

Try making a gmail just for tarkov. It will save you time because you can't get bsg emails on the address you provided.

Outlook and microsoft emails don't get our emails.

[vivid briar]

One message removed from a suspended account.

[dusk solstice]

I need help, a friend has no audio anymore from his game whatsoever, we have tried changing his output device on discord/desktop and even turning on hands free speaker and bluetooth telephony

[slim spruce]

Look in the volume mixer for if tarkov is muted, while the game is running.

[dusk solstice]

its kinda weird since he didnt technically mess with sound mixer for some reason

[dusk solstice]

Uhhh his EFT is not showing up

[slim spruce]

The game must be ALT TABbed during this.

and reopen it

[dusk solstice]

hmm alright let me check

[vivid briar]

One message removed from a suspended account.

[dusk solstice]

alright it worked

for some reason, thanks sessamy

[slim spruce]

[dreamy elk]

When i do a scav run and try to transfer the loot into my stash or quick sell my game bugs out and the items just start flashing.. ive closed game down with task manager and also turned my pc off a few times and i still have the problem.. i can't get off the scav loot transfer screen.. it only happens on scav.. anyone got a solution?

I literally can't do anything.. ive even unplugged my internet hub and rebooted

[slim spruce]

Try another server in the launcher, a single one and try different ones. You might have to ALT F4 at this screen and restart your game.

[lilac flint]

My computer keeps blue screening and crashing while I play Tarkov. Can someone help? It is not a hardware issue, I have a 19 12900k/3080/36gb Ram. It did not do this last wipe.

[slim spruce]

see here for tips

https://www.escapefromtarkov.com/support/knowledge/441

[viscid bramble]

Is this game still gonna be a extract shooter when it fully releases whenever that may be or do they change their minds every year?

[silk charm]

ok so im instyalling the game and its stuck on repair
anyone know how to fix it

[slim spruce]

the game will not be that different than now.

[slim spruce]

white list the launcher and game folders in windows defender, reboot, and start the launcher as admin and repair again.

If still not, reinstall at that point.

[vivid briar]

In eft every now and then my laptop keys feel stuck. Like especially my walking keys. When I press any of the wads even after I release the key I keep walking in whatever direction I hit. Is this game side or laptop side?

[slim spruce]

Sounds like a mechanical problem. Try a USB keyboard to be sure.

[vivid briar]

I’m gonna run a separate game for a bit and see if it is 100% a mechanical problem. Its a brand new laptop so I’m hoping it’s not mechanical

[subtle inlet]

anyone know if there wasd a fix found for this shadows issue? battlestate did not have a fix when i made a ticket.
https://streamable.com/x0fgy2

[vivid briar]

Nope just tried it on a game and google, Keyboard is working fine everywhere else except Tarkov

[clever scaffold]

Is it bannable to customize the launcher?

[slim spruce]

Modifying the launcher or game is not allowed, yes.

[clever scaffold]

So it is bannable to change image files of the launcher?

[slim spruce]

Yes, and battleye may ban you for modifying files.

[bitter steeple]

Hello, hope y'all are having a fantastic day/night, so i want to upgrade my game edition but i have this small issue, when i try to buy EOD the 75usd gets converted automatically to my local currency by xsolla, is there any way to opt out and let my bank convert it like what any website does 🤷

[slim spruce]

I believe the payment provider does the exchange. It should tell you the fees near the end.

[bitter steeple]

yea exactly i don't want that, i want the bank to do that like what any website do, i've done some math, i know it's not a big difference but i always like the bank to do the conversion

[slim spruce]

I am honestly not sure if Xsolla does this or your bank. I would assume it's like other services as with steam they use xsolla as well.

[bitter steeple]

because they do the same on paypal and they kinda charge you a bit for the conversion rate

[vivid briar]

why does turning on hbao ultra give me more fps

ryzen 7 5800x3d, 4070ti, 32gb ddr4

[azure anvil]

just wondering, what fps do you get without hbao

[vivid briar]

streets like 80-120

depends how many scavs and pmcs in the raid, cool feature

[azure anvil]

is the 1% low still ass

[simple ledge]

dose anyone know how to fix "ERROR: 103003"

[slim spruce]

What error message with it?

[slim spruce]

The game starts anyways right?

[simple ledge]

yes but when i get into a game it crashes my whole computer

[slim spruce]

To fix this white list the launcher and game folders in windows defender, reboot, and allow the 3 game exes (1 launcher and 2 game) to run as administrator in the right click > properties > run as admin.

About the crashing I do not believe that is connected, we can see after.

[simple ledge]

ummm i have no idea what you just said

[slim spruce]

The launcher and game folders where they are installed, add those as exclusions in windows defender https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26

[simple ledge]

can we call and you help me?

[slim spruce]

I can yes

[simple ledge]

i added you

[mental kelp]

when i get to the install window the game wont start to install how do i fix this?

[slim spruce]

Wait 5 minutes at 0/0

[azure anvil]

is it stuck on 0/0?

[mental kelp]

it shows the installation path and 35gb required in a smaller window but when i press install nothing happens

[slim spruce]

Choose C:\program files (x86)\EFT and run the launcher as admin. Make that folder.

[slim spruce]

You are not using the large install button.

[mental kelp]

oh shit, thanks, will it stay on 0/0 or does it just load really slow

[slim spruce]

wait 5-10 minutes

[mental kelp]

okay thanks alot 🙌

[azure anvil]

i think they should make the install button bigger

and flashing rgb

with a bunch of red arrows

[small trout]

Guys, there’s a problem, I can’t log into my account on the BSG website, the confirmation code is not coming, there is space on Google Drive, there are no letters in spam, what could be the problem ❓

[fierce haven]

Sometimes it takes awhile to send, Try waiting for a little bit then try to resend the code

[small trout]

@fierce haven I haven’t been able to log in for the second day now, about 24 hours have passed since the first attempt.

[fierce haven]

Ohh dang, See if the code is in the spam archive folder, Not the spam folder?

Sometimes it ends up in the archive for some reason

[small trout]

@fierce haven There are no messages in spam, I logged into my account about a month ago, everything was ok

[fierce haven]

Or you can try adding [e-mail] to your email whitelist, You might have accidently marked it as spam

That's battlestates email btw ^

[small trout]

Hardly

[fierce haven]

If you can't send battlestate a support ticket on that email try and use a different one and send in a support ticket with proof of account ownership and they will help you get this fixed asap

[small trout]

Ok

[fierce haven]

I went through the forums and it's a common thing, So they will most likely fix it within a day or two of sending it in

[small trout]

@fierce haven It's a pity, I wanted to buy the full edition, at discounts 😟

[fierce haven]

Hopefully they are able to resolve your problem fast, the sale ends at 4pm est today

[small trout]

Да, я знаю @fierce haven

yes, I know

[fierce haven]

да 🙂

[mighty tundra]

bug

[heavy totem]

^ got that as well, what the hell it mean to be?

[sick oyster]

anyone know what to do if you cant buy rounds, i cant by 54r rounds and 7.62x51 rounds

[mighty tundra]

thanks bro

[fierce haven]

Yeahh, Someone had posted this in another channel, Thought I should copy it and post it in here for ya 😄

[sick oyster]

why cant i buy any good ammo, I have max traders but cant buy good ammo, also rubles dont work for me, i have to manually go to the flee and buy it from there

[untold flicker]

ammo bug seems to be connected to the punisher harvest?

[rough umbra]

for some reason i cant connect to russian servers but i could do it like a week ago, amd i shadow banned from them?

[vivid briar]

Why can I not register with my email?

[proper shore]

u cant use hotmail or outlook

I had to create a gmail specifically for tarkov

[vivid briar]

I'm using gmx

[proper shore]

never heard of that, but hotmail and outlook was just to name 2 popular ones

gmail works for sure try creating one

[vivid briar]

alr

[vivid briar]

but id like to ask, why is that?

[proper shore]

ion know

[vivid briar]

https://cdn.discordapp.com/emojis/1002894409924362240.webp?size=32&name=trollge&quality=lossless

[unborn hearth]

does anyone's game also started suffering from horrible stutter since yesterday? Like, nothing changed with my pc, drivers, any software, or game, but suddently my game started stuttering like never before.

[trim yoke]

i have gig speeds with 22 ms ping on my pc and ever server has over 180 ping, for the last couple days i cant figure it out

[cinder ice]

I'm trying to reinstall the game and it's not working. Any solutions? I've tried reinstalling the launcher and restarting PC, neither of those hlped

[trim yoke]

it took me 10 hours to do it yesterday

[winter wave]

hello dudes, does the game NEED to be on my C drive or can it be installed elsewhere? also, will SSD > HD make a massive difference?

about to install just wanted to check first

[plain mesa]

Hey all, I appologize if this is not the right channel for this message. I looked and this seemed to be the most appropiate. I have been unable to contact BST/EFT support via email provided on site: ([e-mail]) "undeliverable". Is there another way/method/address?

[vernal tapir]

HDD= dies before u spawn cause people rush where u spawned
SSD = normal

[winter wave]

Lmao thank you🗿

[cloud shadow]

Any one know If I can use a prepaid visa card. I have cash at the moment and wanna get the game before the sale ends.

[slim spruce]

You can. You must make sure it's activated first on the back on the website URL it provides. You might need to set it up with a name and address if it requires it.

[cloud shadow]

Ok cool ty ! Ima run on my lunch break!

[slim spruce]

Sometimes you can just use the card online with any name, but back a while ago you first had to activate it for online use.

Haven't used any since then.

[vivid briar]

Just experienced my first blue screen tryna load into customs training today, no clue what caused it

[solar bolt]

why cant i turn dogtags for the event i have plenty over lvl 25 and it doesnt list that they need to be found in raid on the quest