community-support

[charred fog]

I have 90gb free

How much space does this game need

[slim spruce]

Where are you installing the game exactly?

To a folder for the launcher files?

When you say 90gb free do you mean on C?

The launcher uses C drive for temp files in the launcher by default.

[raw salmon]

What happened since 1PM today? Matching times longer than ~10mins

EU servers

[quaint cave]

Is there any fix for micro stuttering? I have my fps capped at 100.

[raw salmon]

This game is so freakin shitoptimised

[olive acorn]

@slim spruce getting blue screen of death often on streets only, do you know any fix to this? When it does run, I get 70+ frames with 7800x3d, 6950xt, 32gb ddr5. Although about a month ago I had an i9 9900k and never got blue screen when I had that cpu in.

[quaint cave]

Have you tried installing new chipset drivers?

[raw salmon]

I'm getting the same after 0.13.5

heap_corruption bluescreen cause of memory leak

Try setting bigger .pagefile

It helped me, but still clunky and fps drops on streets

[olive acorn]

I don’t think so, i’ll check into it. Where can I find my current chipset version?

[raw salmon]

In BIOS right after PC turning on

[olive acorn]

How do I do that

[raw salmon]

https://www.tomshardware.com/news/how-to-manage-virtual-memory-pagefile-windows-10,36929.html

[quaint cave]

Go to windows settings, Apps and just click on the chipset drivers (called "AMD Chipset Software").

[raw salmon]

Thinking about BIOS version, not chipset

[quaint cave]

You can download new chipset drivers through the amd site itself

[olive acorn]

Thanks i’ll check it out. Just so I understand, this is for when too much ram is being used so it adds more space to be used?

[lofty juniper]

Trying to sign in via launcher, keep getting “we’ve sent a security code to your e-Mail…” but not receiving one? Anyone know the fix?

seriously is there no fix as can’t even play and I’ve upgraded to EoD

[low wharf]

This game need a good Optimization it's unplayable, i have fps drop i Play in 1440p

[raw salmon]

xD Big expectations from russian game ~7 years in beta

[low wharf]

I have a Good Pc gtx 1080 ti,ryzen 7 5700x,32 gb ram at 3200mhz+ssd

[raw salmon]

Me too ;), my friends playing tarkov also, everyone having problems with this game

[cobalt spoke]

Long scav times for some reason today on Streets.

[low wharf]

I love this game but i need to buy rtx 4090 and i9 13900k for playing this game?

[raw salmon]

Imagine paying 150€ for EOD version + game in beta since 2017 + ton of bugs making this game sometimes almost unplayable

Nope, u need to wait maybe 5 years until devs find out how to make it working finally XD

But they prefer creating another standalone game, with another piortion of bugs, and what's funny, there will be 2 games to develop so times should be longer between fixes, patches

Another part of BSG is not taking players too serious on what they are saying.They knew Streets were so fuc*ed with fps drops, bugs, stutters. THEY MADE IT BIGGER, AND ADDED MORE PLAYERS/

[end]

[dreamy thorn]

Is the holodilnick thermal bag just barter now? No more buying it in therapist?

[vast halo]

Hello, I try to login but it ask me for auth code send in email. But there isn’t anything in email.. How can I fix?

[quiet summit]

See the pins in this channel.

[vast halo]

I see.. I guess I send them an email and untill then cant play ugh

[quiet summit]

Most cases users find the other fixes working for them

I would say 4/5?

I would double check

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/441

[shy swift]

am unable to isntall the launcher for the game due to the email verification bug. how do i solve this?

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/431

[shy swift]

i fixed it thanks.

[quartz ember]

i'm having problems login into the game, i'm not receiving the security code, I checked the pinned messages but its not working, how long does it usually take for support to answer?

[slim spruce]

It should not be long.

[worthy plover]

is there anything that help my fps with streets because im able to run every map at like 70 - 80 fps but streets is like 20 - 30 fps and ive tried everything

[quiet summit]

Streets is the most demanding map.

It's a hardware + optimization issue

[radiant harness]

Hey can any1 recommend me a good set a ram, my specs rn is Ryzen 5, 3060, and 16 of ram, and want to upgrade my ram but confused which would be best for my pc( not a pc guy) I know sum of better speeds and stuff but confused on which one to buy, I kinda only want what’s best for eft tbh lmk and ty

[quiet summit]

@loud moss Officer in need of assistance

[loud moss]

what r5, motherboard, and what ram do you currently have?

[radiant harness]

Idk what r5 is but the ram I have rn is Corsair Vengeance RGB PRO 16GB (2x8GB) DDR4 3200MHz C16 LED Desktop Memory - Black and the motherboard I have rn is GIGABYTE B360M DS3H (LGA1151/Intel/Micro ATX/USB 3.1 Gen 1 (USB3.0) Type A/DDR4/Motherboard)

[quiet summit]

You said Ryzen 5 lol

R5

[radiant harness]

Oh lol mb

AMD Ryzen 5 1600 Processor with Wraith Spire Cooler

Was told to upgrade my ram first and then my CPU for better frames on eft rn trying to upgrade my ram then my cpu in the future

[loud moss]

what is your ram speed actually set to with that motherboard?

[radiant harness]

My ram speed rn is only 1500

[loud moss]

yeah you're not gonna get much of a boost from getting quicker ram because you cant fully utilise your current sticks, i would suggest looking into a motherboard swap into a 5000 series ryzen for your current ram

[radiant harness]

Damn alright, wellll any motherboard recommendations 😅

[loud moss]

what size case do you have? m-atx, atx

[radiant harness]

Atx

[loud moss]

take a look at a b550 aorus elite v2, decent price and will handle any 5000 series reasonably. at this point i would move to a 5800x/5800x3d with the board, wait a few years to upgrade to am5, or go straight to am5 if you're willing to spend more

ram wise after that i would just buy an identical set of sticks for 32gb of 3200mhz

[radiant harness]

This information was very helpful, thank you

[loud moss]

the 5800x3d will be a bit more expensive but will have a significant fps boost on games like eft

[radiant harness]

👍🏽

[raw salmon]

Typical

Shitty game, shitty problems

[native ruin]

i can't even queue or buy stuff lol

[smoky spade]

@slim spruce way too many people aren't getting matches, anything going on with servers? (twice been over 10+ minuets for streets queue many people in EFT-2 whining)

[slim spruce]

I don't see any other complaints.

[smoky spade]

it's EFT-Chat-2

[slim spruce]

I don't see a pattern or lots of complaints.

[pulsar plover]

https://twitter.com/gardner_et13193/status/1706792740682350928

Ethan Gardner (@gardner_et13193)

@tarkov @bstategames 7 years into beta. There is still absolute game breaking bugs like this. This is becoming borderline unplayable. Please tell me wtf I'm supposed to do here I cant even win fights and extract because the game kills me after I win my fights. Embarrassing

▶ Play video

Twitter · Sep 26, 2023, 10:07 PM

Tarkov. Even when you win, you lose your gear to game breaking glitches that have no place being in a game thats almost 7 years into beta. This game is a joke!

[raw salmon]

I see, get into our lobby to matchmaking, you will see how bad things are going, it's ok, it's your work, You cannot say bad words about this game. That's obvious

[raw salmon]

Had same problems today with my group of friends, nothing helps, its Tarkov side. I learned that, I can't do s*it, speaking here about how bad game is running change nothing, because there is always a person who tells you, what u wafflin about, its workin great on my pc ❤️

[smoky spade]

@slim spruce

[pulsar plover]

"i dont see a pattern or lots of complaints."

[raw salmon]

+1

[strange wigeon]

Stuck here on "transferring scav loot". Alt-F4 hasn't fixed it (3 times attempted) and no idea how to bypass it. "Next" & "Sell All" do nothing, literally unclickable.

[slim spruce]

Do you have space for the rouble stack?

[strange wigeon]

Yes, I have at least 5 open spots scattered throughout

[hoary grove]

Is there an issue with security codes right now? I've waited like 30 minutes for mine.

[graceful topaz]

Tarkov says im typing the wrong password and its locked me out for 1 hour 3 times now and i tried resetting my password i havent got the email its been 4 hours, I got home from school i just wanna play tarkov please help. 🙏

[slim spruce]

If it doesn't come in the next couple of hours see https://www.escapefromtarkov.com/support/knowledge/431

[hoary nova]

black screen and infinite loading cursor upon Tarkov launch, pc becomes unresponsive and needs to be shut down, any advice

[hoary grove]

I would check for updates on your pc

[hoary nova]

i have updated windows

updated drivers too and reinstalled direct x and c++

[wheat venture]

Does this look like a good build?

For Tarkov

[hoary grove]

May be a memory issue??? I'm not sure

[hoary nova]

may be i just got new memory

[wheat venture]

Is your google drive not clogged up? That may be also the case

[wheat venture]

I recommend ctrl + alt + del or alt + tab

[hoary grove]

Try to clear your cache, delete your log files and run a scan on the files as well

[hoary nova]

i have disabled xmp too

[hoary grove]

you want xmp

[graceful topaz]

its 0 of 15 gb used

[wheat venture]

Oh

[hoary nova]

i just wanted to see if it was an issue

[hoary grove]

Oh gotcha

[wheat venture]

ARE YOU FUCKING WITH ME NOW?!

[graceful topaz]

last time i waited for verification code it took 4 hours also

[hoary nova]

how to clear cashe i have cleared all my temp files

[hoary grove]

It's taking forever today

[hoary grove]

It's an option on the launcher, top right, drop down

[graceful topaz]

I just wanna play 😦

[hoary nova]

oh yeah i did that too i have been at this for over an hour

god im stumped

[hoary grove]

How much memory do you have?

[hoary nova]

32gb

[hoary grove]

Oh ya that sould be plenty

[hoary nova]

i have an old cpu maybe my speed was too high but i disabled xmp so shouldnt be an iddue

[graceful topaz]

did you try restarting pc instead of shutting down and turning it back on

[hoary grove]

You can also try to change your pc power usage to performance

[hoary nova]

i will do these suggestions first before i come back thanks

[vivid briar]

good build with room to upgrade but yeah 3200 or 3600 ddr4 isn’t expensive and worth

try trading in your old pc

[terse crypt]

Factory #9 instantly muted me and 2 other people and or not unmuting so we can play in the lfg. I need an admin

[cerulean turtle]

Why tf am I crashing twice a raid on streets. This game runs like horse shit

[graceful topaz]

lower texture quality

[slim spruce]

please use another lobby

[cerulean turtle]

I did, but holy shit. You’d think an i9 3070 could handle it

[wide mirage]

Can u play Tarkov on steamdeck on steamOS?

[graceful topaz]

@cerulean turtle whats your ram

[slim spruce]

The game will not go online with linux, no.

battleye is not enabled yet for linux.

Also, the game is designed to not launch when on a virtual machine as well.

[valid pilot]

can someone pls recommed graphics for a i7 4770 & gtx 970 16gb

[slim spruce]

probably as low as possible

but high textures

[valid pilot]

is mip streaming worth using?

[slim spruce]

there is no such thing as a 970 with 16gb also

mip streaming puts more stress on CPU

[valid pilot]

16 gb ram

[slim spruce]

oh ok

yeah I'd try all low but high textures

1080p

[valid pilot]

thx

[graceful topaz]

why is it taking so long for the password reset email

still havent got it

[valid pilot]

same problem i haven't received my verification code to login.

[graceful topaz]

4 hours and nothing im just trynna play 😦

[valid pilot]

did you send an email to support?

[graceful topaz]

i asked mod in this chat but said i just have to wait 🤷‍♂️

[valid pilot]

yep

[graceful topaz]

its super slow

from now on im never forgetting my password im gonna write it down

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/431

[graceful topaz]

I checked everything and i also did the filter whitelist thing but nothing

[wide mirage]

that's a shame. any idea if it will be in the future?

[slim spruce]

It's planned, yes.

[graceful topaz]

i did all the steps but i dont have the email yet

[little vessel]

infinite matching for steets loading? other maps fine?

[distant cave]

45 min que on streets i gave up

[smoky spade]

Still can't get into Streets map, currently at 9 minutes in queue, 3x running for over 10 minutes

[obsidian notch]

can't get into streets yet devs say there is not enough reports, wow, its like the devs dont play their own game

[distant cave]

havnt been able to play on streets since 7 hours ago 30 min que then i gave up tried again 20min then gave up tried again 45min......gave up

[graceful topaz]

@slim spruce is there nothing you can do about my email situation?

[slim spruce]

You need to contact support as in the help page.

[mossy root]

can someone help me? im trying to sign into the tarkov website, but im not getting an email to authorize my login. but i got an email to change my password. lol. and ive done like 5 raids already so waiting 5-10 mins for an email is out of the question

oh. think someone just asked the same above lol

holy fuck after an hour i just got the email. jesus christ lol

[tawny viper]

are servers dying rn??

[sharp ingot]

whats up with streets servers???

unable to match for last 30mins

changed servers, restarted game.

[devout oyster]

anyone have their game sound completely go away after a raid? a srestarts fixes the problem

[ashen wyvern]

Can't get into streets servers. West Coast U.S.

[pale karma]

MULTIPLE reports of inability to match onto streets, yet every other map super quick. hour and a half wait time. Auto US servers selected. also tried with 1dec0 who is worse at the game than me

[slim lark]

Servers down fix now or wont be good

[modest shoal]

Are we going to get a gift for streets being down for like for ever?

[timid gazelle]

Dear fellas, I don`t receive emails from Tarkov while trying to login on website. I have checked mail settings and spam folder but nothing helps, anybody knows what should I do?

[stray niche]

Wait

It’ll come sometimes it’s just slow

[timid gazelle]

I already have one after 5 hours of waiting... but, it says the code is wrong XD

[stray niche]

I’m not sure lol. Try contacting bsg support if it wont work with the code they sent

[timid gazelle]

Waiting for 10+ days to receive the "CHECK the SPAM folder" message would not help me...

[stray niche]

Not sure how to help. From what I know just waiting is the only real solution.

Try getting another code

[unborn hull]

Is streets bugged atm or is there any reason im in matchmaking for 20min now? EU servers

[pearl osprey]

streets is broken atm? no matching

[umbral ravine]

Same here, 30min + in matching

[karmic osprey]

i can't load into reserve as pmc, japan/korea servers

[valid pilot]

Im not receiving authorization code to login to my account. Any advice?

had this problem since last night

[azure anvil]

pinned messages

https://www.escapefromtarkov.com/support/knowledge/431

[valid pilot]

tried that already

[autumn kindle]

having same issue

did you fix it?

[valid pilot]

nope

[autumn kindle]

lovely

I really enjoy spending 60 dollars to recive a broken game

[valid pilot]

yep

[autumn kindle]

it will send me emails for everything else

except the one that will let me play

[valid pilot]

@rain cedar

[azure anvil]

bruddah goes straight to pinging the bsg staff wild

[autumn kindle]

well

maybe they should do something about this issue

we certainly arent the first to experience it

from what ive seen and its been longer than a year since its been an issue

[vivid briar]

hi im waiting for email verification code for 20+ mins but im not getting it, its not in spam or anywhere else

tried multiple times

while emails for password resetting im getting

[autumn kindle]

smae shit

same shit crazy

[quiet summit]

See the pins in this channel

[autumn kindle]

bro told me to contact support basically like I havent already

why is it so hard to send emails

its been 2 hours now

fucking ridiculous

[vivid briar]

i got the email.

about 45mins late

all good

[stray ether]

guys what problem with tarkov is?

I cant get email verification code

[valid pilot]

i just got mine after 8hrs

[gritty obsidian]

When i play somethimes my mic sound cut of completly i dont know if its only in discord or not does not seem to be able to talk ingame either so anyone know how i could fix that

[quiet summit]

Is it bluetooth/aux/usb?

[gritty obsidian]

usb

[quiet summit]

Try a different/more stable USB port?

There's been a pinch-full of users saying that

Usually Bluetooth or USB

If you're able to use Aux

That's best

No real complaints there

[gritty obsidian]

I could take out my mike then put it in but i got a steelseries software that need a restart to apply settings. And its the game because everythngs fine when i just dont play tarvko

[quiet summit]

Do you disconnect your input/output during sessions?

wow had an english aneurysm there hope you didn't see that

[misty acorn]

can anyone help me everytime i open the game it freezes and it tells me that the game is not responding this happends almost all the time but when this doens the game runs smooth af \

[quiet summit]

wa

I don't understand that sentence at all

[vivid briar]

can anyone help me, everytime i open the game it freezes. after freezing the game states that its not responding, this happens almost all the the time but when it doesnt my game runs smooth af

i guess this is what he meant to say

[quiet summit]

Oh, You've given us no information to go on

What are you specs, what maps have you played, what settings are you running,

[paper falcon]

I'm currently reinstalling the game and need to login to the website so I can install the launcher, but the verification code isn't being sent to my email. I've already checked spam and nothing. It's been about 15-20 minutes. Anyone else having this issue?

[quiet summit]

Check the pinned messages in this channel

[misty acorn]

i have played streets fac customs

[paper falcon]

None of the steps listed fixed my issue. But clearing the Data/Cache on my browser did. May want to add this to the steps

[quiet summit]

Might just be a time thing lol

So, what you cleared cache on your browser, tried to resend again?

[paper falcon]

Yeah, the email came through the second I prompted the site

[quiet summit]

Hm, ok cheers

[paper falcon]

Thanks for the help!

[quiet summit]

Likewise

Basic things to try if you are having issues receiving mail verifications;

• 1. Check the "Spam" & "Junk" folder - a letter by mistake could end up there;
• 2. Wait at least 5 minutes - the letter does not arrive instantly;
• 3. Add to the whitelist of your sender's mail [e-mail];
• 4. Check if the mailbox is full, letters may not come if the quota of your mailbox is full.
• 5. Check your mail settings, turn off all filters on your mail, and also check your mail forwarding settings. When forwarding is turned on, letters can go to another mailbox. (We want to warn you, if you use mail forwarding, there may be many reasons for not delivering a letter, in which case you will need to contact the support of your mail service).
• 6. Contact the support of your mail service with a request, why you do not receive letters from the project Escape From Tarkov from the addresses:
• 7. Access the websites in Incognito mode using Cntrl+Shift+N (Disable all extensions)
• 8. Clear your browser Data/Cache

[e-mail];
[e-mail];
[e-mail]

[forest steppe]

anyone crack figuring out tarkov settings for the new parts i got on my pc?

[rough mantle]

I got kinda the same issue the other guy had. Bought a new PC today, setting everything up. Logged onto the website to start the download, receiving that mail took forever but I got it eventually after some tries, now I have to get another mail for logging into the launcher and that mail simply does not want to arrive in my mailaccount.

[quiet summit]

There's another one in pins for launcher verifs

[strong saddle]

I seem to be having issues with email recieving too

only today

[nocturne apex]

got this error message

[past inlet]

help i got my password wrong logging in by accident and now im locked out of trying to log in again for a whole hour

this is the first time i have done this

[quiet summit]

lol then you have to wait

[past inlet]

bruhhhhhh'

peak login design

[hoary nova]

hi guys, i have been running into an issue when launching one specific game, my screen goes black when launching "escape from tarkov" after a while like 3 mins it blue screens saying somthing like driver power somthing on the bluescreen i have ran ddu uninstalling my drivers for graphics and clean installing new ones with no luck, i have tried many more things but im afraid this is where i am stuck. my memory is brand new and i have installed a new to me gtx 1080. my computer hasnt been on in a year as i donered my parts to build a pc for a christmas present for someone else last year. if anyone has any suggestions please help!
other games like rocket league and rust run fine

[raw salmon]

Is 5800x3d good for Streets?

Will help with my fps drops? Change from 7 2700X

[slim spruce]

@elder bobcat start the game and change it to windowed mode, drag it to the monitor you want it to be on, full screen it and restart the game.

If you don't restart you may be capped to the other monitor's refresh rate until you restart the game and launch on correct monitor.

[raw salmon]

GOOD GAM, 1st minute of the raid on Customs today with bois

RECONNECT AND?!

D in ma essssss

Can someone explain how to get my items back? And what happened?

[loud moss]

its the strongest cpu for the game between the 5000 ryzen series and up to 12th gen intel

[vivid briar]

mobo swap difficult?

new one just arrived

[loud moss]

no just keep track of where the cables go if you need to

majority of it should be similar, cpu_fan position, sys fan, 24 pin power connector. etc.

[vivid briar]

thanks with regards to placing my old cpu onto the new mobo do i clean the thermal paste off and apply new paste?

[candid shoal]

is streets queue bug fixed?

[loud moss]

id suggest reapplying the paste, what are you swapping to?

[vivid briar]

same cpu new mobo is a prime z690

[loud moss]

how come its a new board out of curiosity

[vivid briar]

it was extremely tiny

gpu took up the extra pcie slot i needed for wifi card, next upgrade will probably be a 7800x3d with a wifi mobo

[loud moss]

jesus

[thin cairn]

​quick question witch is better for tarkov 32gb ram at 3600mhz or 64gb at 3200mhz

[raw salmon]

That's not how it works

32GB and 3600 is good for Tarkov

[slim spruce]

you don't need more than 32gb

unless you do 8k video or 3d modelling

I play at 4k and do 4k hdr video editing never filled up 32gb

[raw salmon]

Remember about .pagefile 😄

Helpful

[cosmic lake]

2 Factor Authentication Codes are arriving really late. Hours after I request it, to login on the website.

Anyone else experiencing that?

[loud moss]

you do not need 64gb for a game.

[raw salmon]

It's normal, had the same issue, but didn't get, had to repeat that next day

[cosmic lake]

Sucks, I just got a new PC and have to do two factor 100%

[torpid raptor]

When I try to login via Battlestate Games Launcher, the email verification code does not arrive into my gmail's inbox at all. I waited for 20-30 minutes, it did not arrive into my email. I checked the spam folder too. It is not there. I cannot login.

[slim spruce]

got a full screen of that?

blue check marks?

[torpid raptor]

Yeah same issue here.

[slim spruce]

They are late recently, some are getting it at an hour later.

Please be patient

[torpid raptor]

OK thank you!

[remote grotto]

is there a reason why i keep getting the moving item error code for everything i move in my stash

[slim spruce]

Perhaps, restart your game right quick first.

[orchid trellis]

Recently got a new computer, tried to log into the website to download the game and the website gets stuck at the connection security verification, anyone know how to fix this? It won't load the verification part.

[slim spruce]

Are you on a VPN or have special firewalls or web security? Also, try another browser.

[vivid briar]

sessamy

[orchid trellis]

No VPN, standard windows firewall, and I've tried 5 diff browsers, opera, Firefox, Chrome, duckduckgo, and edge

[vivid briar]

i've fallen victim to the authorization code wait

is the only solution patience?

[slim spruce]

yes, or contact support

[slim spruce]

Use this direct link https://prod.escapefromtarkov.com/launcher/download

But otherwise it's a problem on the cloudflare system with your connection.

Something is preventing the check with a redirect.

[solemn forge]

My voip literally stopped working. It is a game issue not a mic issue. How do i fix?

[vivid briar]

[orchid trellis]

@vivid briar that's the issue I'm having right now too

[vivid briar]

shoot honestly i don't see any solution other than waiting and patience tbh

[slim spruce]

That is an issue with cloudflare and your connection. Disable any firewalls and internet security.

And don't use VPNs.

And try another browser.

[vivid briar]

had to dust off microsoft edge and same problem
zero vpn, zero firewall

it's ok though im not stressed

[orchid trellis]

@slim spruce thanks for the help the direct link worked

[slim spruce]

[vivid briar]

ok so the issue resolved itself
i guess patience really is key haha

now i can tarky properly on my new hardware

[icy void]

does anyone know why I keep getting "anticheat connection failed" as soon as my player loads in and I see like 3 frames of the world. I've tried checking the integrity of my files aswell from the launcher. I've even sent a bug report from the launcher and still nothing.

the last raid that I successfully got into and out was before I hit lvl 15 and got flea

since I had flea for like 2 days, I cannot load into any raids, not even scavs

[slim spruce]

Has there been a change in your internet service recently?

[icy void]

nope, have had the same internet provider and connection for the past 4 years

It only started after I got flea market and I've tried resetting my router aswell

[slim spruce]

Try disabling ipv6 on your network adapter in windows and reboot.

Otherwise, this problem is likely caused by either a total lack of ipv6 from your ISP or you have a dual stack lite connection.

The game seems to require an ipv6 connection along with regular dual stack.

Disabling it in windows doesn't change what your modem uses to your ISP.

[merry echo]

tf with this shi

[oblique storm]

Does Kilminov street actually work rn? We have tried at least 8 flares in the flare zone and we got nothing

[merry echo]

everytime i join either 8 or 5 or 7 beginner vc it says this

but when i join a random vc it works fine tf

[rotund jungle]

discord vc's are down right now they are working on a fix

[merry echo]

k

[glossy linden]

its fake lol

[zinc ledge]

Has anyone had a problem with logging in i log in and it says it sent an email varication code to my email but i didnt recive anythiiing ????

[slim spruce]

Please wait about an hour.

[zinc ledge]

ok

[zinc ledge]

@slim spruce if it dosent show up in an hoyr is there anythiing i can do ?

[dawn holly]

yo does anyone know why my tarkov makes my gpu run funny. I have an intel i5 12600kf and an rtx 4070 and 48gb of ram running at 3200MHz. What happens is anytime I get into a raid regardless of graphic settings or what map i'm on, my gpu is averaging 30% usage. This causes my frames to be ass. I have tried verifying files, overclocking, messing with nvidia control panel, and whatever. It looks like a bottleneck but I have not experienced any bottlenecking on any game at all

[zinc ledge]

@slim spruce thank u i appreciate the help i got it

[unborn ore]

i formatted my pc, I am trying to log into the website to download the bsg launcher and install the game... I am not getting the verification email... its a gmail. i verified i am able to receive email. bsg websites shows all services are operating normally. any help plz?

[slim spruce]

Please wait about an hour.

[unborn ore]

oh sorry, I suppose I could have scrolled up and saw the same error reported, doh! 🙂

[barren kiln]

My friend just brought the game but isn’t getting the verification code to his email

[slim spruce]

he should wait an hour as people are getting theirs late.

[barren kiln]

Ok, he got lock out for a hour already. But what should he do if he doesn’t get after 2 hours

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/431

[wanton flax]

anyone have trouble using ethernet? wifi i load fine, ethernet 91% packet loss with no loading into raid

[slim spruce]

Try another port on your router or another cable

sounds like hardware issues

[wanton flax]

the issue is my ethernet works perfectly fine with every other application/game. just tarkov gets complete packet loss and im also able to navigate the menus and sell

[slim spruce]

Have you changed any settings on the adapter level between both of those like DNS or ipv6 toggle?

[wanton flax]

@slim spruce i did toggle ipv6 off and saw no change. Dns i havent touched yet

[slim spruce]

Any software that is connected to either? VPNs?

[wanton flax]

A software directly linked to my schools wifi. its how we are able to connect to ethernet

[slim spruce]

What does the software do? And is it on wifi as well?

At first thought that sounds like a tunnel, a VPN

[wanton flax]

its called clearpass. Its a gateway of sorts that allows for students who live on campus to use ethernet with their login credientials

[slim spruce]

You need to disable this as it's connecting to tarkov through that connection.

Alternatively you should continue using wifi to avoid config issues.

Since that works.

[wanton flax]

@slim spruce true. thank you. schools wifi blows tho and whats weird is for my past 3 years living here, tarkov has worked perfectly fine

this is the one year where im in a different part of housing and the ethernet is having complete failure issues with tarkov

[slim spruce]

[wanton flax]

exactly. its odd D:

[slim spruce]

sounds like the processing power of their firewall can't handle your tarkov traffic

[wanton flax]

its just odd that its tarkov having an issue. besides that my ethernet provides insane speeds download and upload

[slim spruce]

Not sure about wifi and why it works.

some hardware somewhere is low end for their clearpass

[wanton flax]

eternal death for me. RIP lvl 40 account till i figure something out

out of all games man D:

[slim spruce]

I thought you said wifi works for where you're at but ethernet doesn't?

or is the wifi just slow?

[wanton flax]

the wifi does work, but my university as big brain as they are botched it 2 days ago. for the past 3 weeks it was perfect.

now im stuck with 2-1 bars with high ping going to 100-500

[slim spruce]

You can try switching between 2.4 and 5ghz and also try boosting power in the driver settings or changing the local channel if possible.

2.4 is better for range, 5 is better for low range high bandwidth

[wanton flax]

I shall try that

[slim spruce]

The 2.4 and 5 will be 2 separate wifi names

Usually they will be labelled

Or else they should have disabled the 5ghz locally and do 2.4 only

This is of course they don't have faster wifi standards

[wanton flax]

they go 5ghz. just checked

[slim spruce]

That is bad for range

You tried mobile hotspot?

[wanton flax]

lovely. whatever downtime they had 2 days ago to update stuff, just fcked it

that works for tarkov? i mean well?

[slim spruce]

It might. Just make sure it's covered in your cell plan first.

[wanton flax]

unlimited

[slim spruce]

Usually with windows you connect the phone, enable it in settings and you're connected in about a minute.

But make extra sure the plan covers hotspot usage.

Even with that.

[wanton flax]

just never thought it reliable

[icy void]

tried both off and on, but now my pmc works and my scav gives that error

ig its time for me to pmc only

[wanton flax]

damn they forced you into pmc only. the grind

[slim spruce]

Very odd pmc works.

Usually with that error it's all or nothing.

[icy void]

ik they want me to leave the scav life 😭

[icy void]

yea that also happened to me in the last wipe but it solved itself after like 2-4 weeks

[icy void]

are you getting packet loss in every game and disconnects? or is it specifically tarkov?

[unborn ore]

ok i give up for tonight, hopefully nikita reboots email server tomorrow morning. gnight all!

[chilly barn]

Anything I can do to help get fps on streets or am i just stuck from doing streets quests

[deep helm]

hey im having a load bug and wondering if anyone else is aslo experiencing ti

iy

it

This is what shows up for me whenever I try to load in anything but a factory raid

[spice charm]

Why doesnt the game send a confirmation email? spent 50 bucks for nothin

anyone got help on this?

[slim spruce]

It's a problem today, it may take an hour or so to get to you.

[spice charm]

okay thanks

[dawn holly]

yo does anyone know why my tarkov makes my gpu run funny. I have an intel i5 12600kf and an rtx 4070 and 48gb of ram running at 3200MHz. What happens is anytime I get into a raid regardless of graphic settings or what map i'm on, my gpu is averaging 30% usage. This causes my frames to be ass. I have tried verifying files, overclocking, messing with nvidia control panel, and whatever. It looks like a bottleneck but I have not experienced any bottlenecking on any game at all

[vagrant orchid]

Any idea on why game crashes as soon as I load into raid?

[azure anvil]

the time has come

[gusty blade]

u have power saving settings or the game is just cpu oriented and its expected

[proper laurel]

I need help people. I have an undervolted cpu and the only app than chop down the cpu it's tarkov. Today i did a stress test of draw call from cpu and worked well, i open tarkov and at 20 o 30 minuutes goes down. It can't be my undervolting, i used program using the 100% making draw calls from cpu. Someone can help me?

[dreamy thorn]

is this bugged or am I gonna do zero to hero scav run?

[celest tartan]

anyone having lag in the raid

[celest tartan]

more like zero to zero

[crude lava]

anyone know how to help my friend install the game on his ssd

its not letting him install it at all

[elfin raft]

does the gingy keychain worth somethin g?

[dreamy thorn]

yes

[unborn ore]

why is the email issue still persisting?

[molten parrot]

In my case, the email problem was on the recieving end.
My email provider just blocked every emails from russian email providers

[quiet nimbus]

Does anyone know why I can't hand in the mp5?

My mate dropped it for me since he has flea but I can't hand it in

Including the AKS-74U which have the parts the wiki says to use

[unborn ore]

I was getting them uselessly hours later... they should drop verification prompt if they cant fix or service. I am being essentially locked out of my eod and eu upgraded eft game.

That's a lot of stoly brother.

[dawn bramble]

I think youre missing the rear sight piece on it.

[quiet summit]

Are you playing Tarkov in braille

[quiet summit]

Post inspect screen.

[bleak shuttle]

FIX YOU GAME

[vital python]

so im somewhat new i just got dorms keys 214, 104, 206, and 103. Also I have gotten RB-AK and Merin are any of these to value for when i unlock flea market or to use

[quiet summit]

Don't use caps.

Hit your freelook button.

[last pagoda]

Anybody using the G PRO X and got some good settings for Eq?

[dawn holly]

i have figured out that every once in a while the gpu usage will spike by 5 to 10 percent which then directly improves frame rate at that moment. My cpu is normally resting at roughly 45 to 60 percent usage during gameplay. From the looks of it my cpu is not holding it back. Also I put my graphics on the lowest of the low and got 45 fps on streets. Then I put it on the highest possible and went on streets again and still got 45 on average. If my gpu could just be used to the best of its ability things wouldn't be like that. Also I messed with all the power setting and nothing came of it

[loud moss]

and your specs are

[shut bay]

Hi guys!
I'm trying to change my password, but there's no mail from battlestate games in my inbox. How long should I wait for the letter?

[somber radish]

it may be because of a virus

[paper hull]

Hello im tryna login on the site to download the launcher and it isnt sending the verfication email for the code

but when i reset my password i got the reset email

anyone any ideas

[quiet summit]

Wait I was telling you to check the pinned messages here

lol

[paper hull]

oh my bad lmao

[paper hull]

ty tho

[quiet summit]

=p

Check the official ink, if those don't work, try the community suggestions

Both linked in the same post

[paper hull]

👍

[fierce stream]

two times in row the game dosent let me heal after a fight what is the problem?

[gusty blade]

idk how good that cpu is just know that with that graphics card the game is cpu bound almost certainly so u can increase grpahics settings to ur liking and nothing will change, the cpu is calculating the same amount of frames

[fathom spindle]

Did it before and immediately after fresh windows install, possible but very unlikely

[gusty blade]

if that average fps is to be expected i dont know cause i not researched your processor, its probably not supposed to be that low for the whole map, but getting 45 fps on some parts of streets isnt uncommon

[vivid briar]

Streets is just very poorly optimized.

[gusty blade]

somehow not as bad as lighthouse on release

[vivid briar]

Somehow..

[dawn holly]

i5-12600kf and rtx 4070. 48 gigs of ram running at 3200

[dawn holly]

51 is the highest i've ever gotten on streets. sometimes it drops to 35. I get roughly 55-60 on reserve. Either way, it seems a bit absurd to run any game that bad at all lowest settings with my specs

[gusty blade]

theres something wrong with ur computer

ur processor probably never boosts and is on full power saving mode or something

[dawn holly]

this is the only game it ever happens on. every other game runs amazing. If every game runs great, except tarkov, then how could it possibly be my computer

[gusty blade]

dont know bro u can either try to fix it or not

[dawn holly]

you think I haven't tried?

1. reinstalled
2. reinstalled drivers
3. overclocked
4. changed ram frequency
5. changed every power setting(which were already set to performance)
6. changed in game graphic settings
7. changed geforce experience setting
   I probably did other minor stuff but thats what I can remember. I know my computer isn't the problem

[gusty blade]

48gb isnt dual channel ram probably

did u check cpu thermals and what ur in game settings at

@dawn holly

r u using 3 ram sticks

[dreamy thorn]

is the bitcoin on skier really out of stock or is it bugged?

[paper hull]

is the luancher in that link for the client download

[quiet summit]

Which link?

[paper hull]

no i got it i thjink

[fathom spindle]

It’s been shown basically the only thing this game scales off of fps wise is cpu cache, so anything past a mid range gpu is bottlenecked by the cpu unless it’s a 5800x3d/7800x3d

I’ve seen people with 1060tis getting as many frames as my 2080ti

[dawn holly]

4 sticks, 2x16, 2x8

[dawn holly]

temps are good

[celest tartan]

anyone having lag during the raid

im having this red icon but without any high ping

[loud moss]

thats packetloss.

[steady cosmos]

are the authenticator codes being slow? im not gettin mine and ive got a gmail account

[slim spruce]

Wait about an hour.

[steady cosmos]

bruh

tryna get into launcher and an hour to get the code

[stone tinsel]

Is there a way to have the time and extracts permanently on the top right instead of having to tap a button constantly

[slim spruce]

Unfortunately no.

[stone tinsel]

dang

[raw salmon]

HIT REG is broken for real... Having over 1k hours in this game and seeing me or my teammates shooting rounds like from bb guns or ghost shelling is kinda awful

Nade exploded 5 meters from me and did nothing but concussion

[shrewd barn]

Anyone have any luck fixing the email verification code not sending?

[neat crystal]

Hey guys, does someone has same problem? Sometimes when im trying to join raid in Lighthouse, my PC is getting crashed. Sometime it happens when i don't have focus on game and sometimes it happens just after awaiting session start.
I have i5 11gen, rtx 3060TI and 16 gb of ram

[slim spruce]

wait about an hour

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[shrewd barn]

I have been having this issue since 4pm yesterday. ive waited like 12 hrs at this point

[neat crystal]

To an ssd with tarkov ?

[slim spruce]

C drive

[slim spruce]

Please contact support or see here for tips https://www.escapefromtarkov.com/support/knowledge/431

[shrewd barn]

what been the average turnaround on hearing from support

[slim spruce]

a couple of days

[shrewd barn]

damn ok

thanks for the help

[raw salmon]

Playing labs right now is absolute bullshit, me and my friends, 40-50lvls are getting knocked down by a freakin sliding on a knees a**hole with silenced kedr, taking out head by head

[azure anvil]

skill issue

[raw salmon]

yeah, sliding issue

[snow spade]

do glasses still glow ?

[azure anvil]

yes

[snow spade]

k ty

[boreal patrol]

so i cant run streets right now above like 15 frames and I late spawn every raid like a minute and lag really bad at the start then its mostly fine after a couple minutes. I have i5 a geforce gtx 1650 as gpu and 16 gb of ram. Does anybody know if I should purchase more ram or if i5 isnt enough cpu to run streets well or at all?

[slim spruce]

@boreal patrol what kind of i5?

[boreal patrol]

one sec

[slim spruce]

on task manager it shows the numbers

performance tab

[boreal patrol]

i5 9300h 2.40ghz

[slim spruce]

that is a laptop cpu, and you most likely have a 1650 mobile, the machine is very low spec

you should add more page file to see if that helps

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[boreal patrol]

ok ill try it out really quick

[slim spruce]

reboot and then play

[boreal patrol]

it works alot better once im in raid just spawning in I freeze for like 20 seconds. Maybe more ram is the answer

[slate forum]

@formal dagger i got tked in tarkov i have clip and they in dis

[slim spruce]

#discord-mod-mail

[slate forum]

@formal dagger i got tked in tarkov i have clip and they in dis #discord-mod-mail

[slim spruce]

Please read the #discord-mod-mail channel

You do not @ mods for it

[unique comet]

Is anyone else having issues receiving the verification code on their email?

I don’t know why I haven’t received the verification code yet is there any info regarding this.

[cunning dock]

Are you guys also having HUGE stutters as soon as a pmc appears on screen, on streets? It's making pvp unplayable, and I've got a decently beefy pc

[rocky flume]

anyone been having issues with server connection when trying to load into a raid it will just send me back to the main menu with all my stuff like i never even hit que

[obsidian quest]

has anyone seen this bug before? My friend can't really play because of it, it affects menus/weapon preset editing as well
https://www.reddit.com/r/EscapefromTarkov/comments/16t94ap/any_pro_tips_on_how_to_fix_this_ui_flickering/

[obsidian quest]

Ah ... Update you can't charge your nintendo switch pro controller and also play Tarkov.

[past kraken]

me too partner!

I got my code for logging into website after 15 minutes, but no codes for logging into launcher.

suxxx

[shut moth]

Anyone been constantly crashing, like nothing prompts it, this has happened like 5 raids in a row today my memory is fine none of my components are pushing 80%+ wtf

[rich mural]

So, all these insane crashed in tarkov, any fixes yet? I've googled and found insanely many people crashing a lot but no one has the solution?

Maximum crashes 3 times in one raid.. It's literally unplayable

I doubt it since no other game have ever crashed me

I only play customs

3080, 32 gb, ryzen 9 5900x

People are saying crashes started this wipe

Ofc some people don't crash, but a lot of people are crashing

[molten parrot]

Fried of mine had hard crashes on streats, clean graphic driver installation fixed it.

[rich mural]

I really hope its on my end, but as far as I've googled people are just coming up with hundreds of solutions

I've tried low and high settings, I might try reinstalling graphic driver, not sure how to do that tho

Do I have to delete the graphic driver first or just reinstall?

[molten parrot]

https://www.guru3d.com/download/display-driver-uninstaller-download/

[rich mural]

Crashing in front of scavs is just a turn off, I've got to fix this

[past kraken]

I just want a verification code so I can play, but alas, no luck. Lol

[cunning dock]

I7 10th gen, 2060 super, 32 gigs RAM

Not good enough for streets I guess

[rich mural]

It's steady at 10 gb while playing

Is that a problem? I reinstalled graphics driver

I see

[molten parrot]

Its as much as problem as fully loading your laundry machine.

[rich mural]

Have it optimized with nvidia

Before I didn't optimize it with nvidia, I had everything on lowest but it still crashed

After reinstalling driver I put it to nvidia optimize

Ye, I never ever lagged in game tho, not even a slight stutter

It often just instantly closes with an error, sometimes it crashes my computer to restart

I'll try updating my drivers with drivereasy

Drivereasy said 13 drivers needed to be updated

I have also been told some went back to 1080 instead of 1440

[molten parrot]

What are the errors you get when the game crashes?
If you get a bluescreen, what are the error codes?

[rich mural]

I don't really get bluescreens

It just results into a quick restart

Like instant restart, sometimes game closes and error comes up

But all it says is error

Osu, if you fix this problem for me I'll paypal you 100$

(I am testing the game as I already did the drivers, gonna see if I get a crash today)

[molten parrot]

Open up the Reliability Monitor and see if you can get there some information
https://www.dell.com/support/kbdoc/en-us/000178177/how-to-use-windows-reliability-monitor-to-identify-software-issues

If you have the Time. Download OCCT and try the Stability -> Power Test
https://www.ocbase.com/

you might have a faulty, low quality or just old psu.

But feel free to check out the other test too.

[rich mural]

Ill dm you

[tough heart]

is there a stat that shows how many team kills someone has?

[mellow haven]

can anyone help me out, I've been trying to sign into my battlestate account through the browser so I can reinstall the launcher but im not receiveing any verifcation code, anyone has a solution?

[sand kestrel]

Can anyone tell me why this pops up?

[whole cradle]

Why does it say im blocked from Discord when i load up Tarkov? If anyone knows i would greatly appreciate your help

[sand kestrel]

exactly i tried sharing a screenshot

[whole cradle]

and then my discord stops working for now reason

[sand kestrel]

mine just started to work. it just stoppped

i would say keep trying

[quiet summit]

It's not Tarkov

Discord having tissue issues

[simple steeple]

Guys, how are you? My friend just found the game restarted this morning, does anyone know what could have happened, are there any errors that could cause this and what should he do?

[rocky flume]

Anyone getting like 500 ping in raid even if your connection is fine

[river perch]

Cant sign into launcher, the code that should arrive through mail is nowhere to be found, some fix?

[obsidian bronze]

A few people are having the same issue. I suggest waiting a little bit and see if it arrives, it may be server side.

Waiting around a hour~ has resolved it for a few recently. So may be worth waiting and not requesting a new code every x amount of minutes.

[river perch]

too late for that but I will wait now that I know it is not on my side, thx.

[obsidian bronze]

No problem

[quiet summit]

See the pins in this channel for troubleshoots

[solid current]

i dont recive the confirmation code more than 1 h ,

i dont know what to do

[river perch]

Same here, not for 1h but less. Every other mail came

[solid current]

exacly the same

[slim spruce]

Please continue to wait.

[quiet summit]

See the message above you. read the screen before typing lmao

[solid current]

ohh

ops , didnt read that

ill wait then for it :))))

thx anyway

[solid current]

ME TOO

after 2 years of not playing :))))))

[shrewd barn]

im on day 3 of waiting for a code, also day 3 waiting on anything from support

[vivid briar]

Think they’re having issues with codes and emails atm.

Lots a people been coming in here saying that.

[shrewd barn]

i made a second account to log a ticket and that email gets the code instantly so idk wtf going on

[vivid briar]

It’s been janky yeah.

[iron vine]

I haven't received the verification code yet.

I've been waiting for 1 hour. I don't know how long I have to wait.

[slim spruce]

Please continue to wait.

If not still, you may need to contact support.

https://www.escapefromtarkov.com/support/knowledge/431

[unique comet]

for people who are having the verify process problem this is what seemed to work for me yesterday. so i uninstalled tarkov and such.
i went to my folder explorer and clicked the harddrive that tarkov was on
i went to users then the first folder then went to downloads. i was able to download the launcher there without needing the verify code from my email

i got my verify code 7 hours later but above seemed to bypass it.

hope this helps. i spent a few hours trying to figure it out ❤️

[smoky oxide]

@slim spruce Remember me and my checksum error?

[slim spruce]

[slim spruce]

What was the cause?

[smoky oxide]

@slim spruce So it was a BRAND new PC, newest gen i9, 4080 etc very custom case, bells and whistles lol

@slim spruce Had the dude who built for me replace EVERYTHING - We did CPU, SSD, RAM, Motherboard...

Last thing we try.. PSU lol... I'm not back on Tarkov

PSU was faulty ( who knows how we'll reutrn it ) and was causing blue screens / checksum

Just figured I'd update you, maybe checksum is potentially caused by poor PSU? IDK man it's way over my head I'm very casual in my PC knwoedlge.. BUT new PSU did it for me

[slim spruce]

If the PSU is causing errors during writing on the ssd maybe.

[smoky oxide]

Random as hell eh lol

We replaced the obvious stuff first.. CPU, Mother board etc

Never woulda guessed PSU

@slim spruce Not related to channel, you can delete but may as well show you the beauty 🙂

[slim spruce]

nice

[smoky oxide]

@slim spruce Thanks for all your help bro!

[vivid briar]

hello guys, it seems I cannot receive my auth code on email to log in, what's up with that?

[slim spruce]

Please wait an hour or so.

[vivid briar]

It’s just for downloading the launcher, will I have to wait another hour after to log in to the launcher?

[slim spruce]

direct link https://prod.escapefromtarkov.com/launcher/download

[obsidian yew]

I try to log in from 18.00 or 6pm what ever. i waited a lot .

[slim spruce]

You may need to contact support.

https://www.escapefromtarkov.com/support/knowledge/431

[vivid briar]

Will the support reply faster than 1hr?

[slim spruce]

no

[vivid briar]

That is a good question

🥲

[twin mantle]

Tarkov crashes on loading loot 10% - 80% mostly on 66%
32Gigs ram

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[twin mantle]

Have it on this already

Noticing If I have twitch or twitter open it tends to crash alot more so I'm persuming its a ram issue but have no idea how to troubleshoot it or fix

[slim spruce]

way too high. Please lower it and make sure it's on C and you only have one.

[twin mantle]

I have 2 SSds

[slim spruce]

Please have the page file only be on C for best results.

[twin mantle]

Okay

[nova crystal]

Guys... Is Gunsmith 17 bugged?
Assmebled requested weapon - he does not want to take it

[slim spruce]

not OD green grip

you have FG

[nova crystal]

fluff! thx

[icy void]

alright Sessamy, I've found out the issue for the anticheat error
it's only when I try to load into streets now it gives me that error, even with scav

[obsidian bronze]

#discord-mod-mail with proof and they'll deal with it 🙂

[slim spruce]

@cedar pike what is the problem?

[cedar pike]

I dont get confirmation emaisl when trying to login in the installer

[slim spruce]

You waited a few hours?

[cedar pike]

yes its been about two hours

[slim spruce]

see here https://www.escapefromtarkov.com/support/knowledge/431

[cedar pike]

i looked at that already

tried every method they recommended. I sent a support request

[slim spruce]

Then you would have emailed support

[cedar pike]

should I email istead? I sent a support request on the website

[slim spruce]

Ticket is better

[cedar pike]

okay

that's what I sent

[cedar pike]

should i just wait for a response at this point then

[slim spruce]

Yes

[cedar pike]

okay

where will I see the response, and how long will it take do you think? I was hoping to play the game sometime today

[slim spruce]

soon

[cedar pike]

as in the next few hours?

[slim spruce]

A couple of days

[cedar pike]

bruh

ill probably just refund and buy it on another account

[slim spruce]

That will get your accounts and xsolla access banned.

You will not be able to buy it again.

[cedar pike]

why not? i've never even played the game before???

ill give it some time i guess. until the end of the weekend

kinda just feels like I got scammed outta 50 bucks ngl

[vivid briar]

Not really a question about the game itself, but I just got a new computer, and while trying to log in to the BSG website to download the launcher, it refuses to send me the authentication email. Any ideas on what's wrong? It still lets me reset my password, but I'm unable to get the authentication email.

[slim spruce]

Please wait about an hour or so.

[vivid briar]

Got it. Been about 20-30 minutes so far.

[brittle stump]

i havent gotten my verification code either

its been about 45 mins to an hour

[brittle stump]

Did you get your code ? I’m having this issue

[cedar pike]

did finally get it yes

took 3 hours though\

[brittle stump]

I must have requested a new code like 20 times, I didn’t know it was a known error till I saw all this. I hope I didn’t break it

[vivid briar]

Well if that's the case, I suppose I'll just wait a bit longer

[brittle stump]

so do i have to keep this open untill i get the code?

[slim spruce]

Yes

[brittle stump]

lmao but what if that takes more than 3 hrs this is crazy

[cerulean mica]

I keep getting disconnected from the server, any way I can possibly fix this?

[slim spruce]

Does factory work with no issues?

[cerulean mica]

I don't really play factory so I wouldn't know 🤷

[slim spruce]

try a hatchet run and stay alive until you don't disconnect

[cerulean mica]

Ight

[cerulean mica]

yeah I can't even get in a game, scav or pmc, I keep getting fucked over by the servers or sum

[brittle stump]

Finally got it!

[vivid briar]

Been a few hours, still haven't gotten an email

I'm trying to get into the site so I can download the launcher

[slim spruce]

https://prod.escapefromtarkov.com/launcher/download direct link

I can help with that one

[vivid briar]

Oh perfect, thanks a bunch

Yep, that fixed it

Thanks for the help, much appreciated

[mighty solstice]

how long did it take

im trying to do the same thing now

and do i have to keep it open?

[brittle stump]

like 2 and a half hours

[dim sinew]

I read someone left it open and the code they got was invalid

[misty sentinel]

hei i have a bug cant log in to launcher. it dosent send me the code. but if i go to website i can get in then it sends me. what can i do?

aa oki 20 min lateer i did get the code lol

[quick drift]

any recommended optimization guides for intel nvidia? using an i9 9900k, rtx 3080, and 32 gb ddr4 3200 ram.. getting like 10-20 fps on lighthouse / streets (with stutters on streets) the rest of the maps run fine

also have tried fullscreen instead of borderless but it doesn't seem to help

[sacred juniper]

hi kinda new to the game any tips on how not to die to a scav? iv died more to scavs then to pmc and i always feel link im never hitting them even tho my aim is generaly on ther head

[ashen viper]

Don't peak them to long they have insane aimbot

[quick drift]

@modest ice I will double check on the profile, also did they fix reflex? last I heard it wasn't working

apparently xmp was off

should I set reflex to on with boost or without?

massive improvements on offline, hopefully that translates over to online too

ty

100 fps on lighthouse with my scav, a tad better lmao

yes

yea I had turned it off prior, probably should turn it back on

set

I need to turn on v sync in game for it as well right?

ah, ok

[simple plume]

my game has crashes 11 times in 2 days mid raid, no error msg just 'game has crashed would you like to report' Could anyone give me an idea how to find out whats wrong? Why i keep crashing?

[ripe gulch]

need help ply

plz

my 4500h account get banned for no reason

i didnt even go online

@modest ice plz i need help

plz check my account i didnt cheat for sure

i saw ur id

[obsidian bronze]

Nobody here can help you.
Read https://www.escapefromtarkov.com/support/knowledge/451

[ripe gulch]

dude its slow

[obsidian bronze]

What’s slow

[ripe gulch]

its gonna take a long time

[distant skiff]

i need help fast i got out of scav run with really good loot so therefore im scared to restart but at the same time i cant click next after putting everything in my stash

[simple plume]

PLEASE for the love of god, help me sort this

happened 14 times in 2 days now

mid raid.

bought EOD version to basically not be able to play the game. 👍🏽

[rocky flume]

my game is stuck at around 100 to 200 ping even though my connection is perfect and it only happens in this game does anyone know what i should do?

[stray niche]

need more information than that

"it crashes a lot" is basically nothing to go on

[simple plume]

What else am I supposed to provide please? More than happy to but I’ve got no idea what is needed to investigate it ?? That’s all it shows me

[stray niche]

idk like what you were doing, if you can make it happen, does it happen randomly, what your pc specs are

[lilac crag]

why does this game max out my vram

i have texture setting at medium, i have 8gb of vram

[low wharf]

will coming fsr 3.0 on Tarkov?

[somber willow]

Still get unity crashes

looked at pinned messages, tried everything

[desert rover]

how do i uninstall this 30gb of tarkov thats not existant on my pc

[ivory delta]

so i wanna download the game in my D drive but it wont change? i even uninstalled the launcher and reinstalled in in my D drive but the game is still making me use my c drive

[summer bay]

Trying to figure out why my CPU randomly drops from around 30% usage rate to like 2%, making the game drop to a slideshow and then randomly fixing itself a few seconds later. Happens very frequently, around every 30-60 seconds.

[spark hatch]

anyone know why im not getting emails from tarkov

[simple plume]

Nothing specific it’s crashed in different scenarios, in menu, in raid, I can’t MAKE it happen, it happens randomly, and my specs are, 3060, I7 what else would be useful?

[stray niche]

ram?

also what kind of i7

[knotty wagon]

Check your task manager while in the lobby/raid see if anything is coming close to 100% usage

Sounds like ram

[stray niche]

If you have less than 32gb of ram, its the likely issue. Might not need all 32 but with 16 depending on what youre doing it might eat up ram and not clean it properly. Restart your game sometimes if you play a bunch of raids

[simple plume]

intel i7. Duel DDR4's ram.

RAM defo not the issue

Crashed again lmfao, tarkov fucking bullshit can’t play a game I payed £100 for

Is there literally nothing I can do then?

[slim spruce]

https://www.escapefromtarkov.com/support/knowledge/441

[simple plume]

thanks man ill try these

sorry for my rudeness, it's quite frustrating is all.

[simple plume]

trying to raise a ticket and now this happens.

want a refund on my eod lmao

[knotty wagon]

How many gigs

[simple plume]

32

[knotty wagon]

If you only have 16 gigs of ram it could be the issue

Ah idk then

[simple plume]

I said above, not the issue unfortunately

So now i can't raise a ticket, am i just supposed to sit here lmfao

[simple plume]

14 crashes in 2 days.

what am i supposed to do

can't submit a report, because my game has crashed so many times and i clicked yes to reporting it, it will not allow me to submit my crash files on an actual report

if someone helps me fix this i'll actually pay you. PLEASE ADVISE.

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[simple plume]

if this works

ur getting payed

[slim spruce]

reboot after doing that

[shrewd barn]

any tips on email verification not sending?

[slim spruce]

Wait about an hour and it should be soon, as with the others.

[shrewd barn]

been waiting 4 days now

and still nothing from support

[slim spruce]

What email domain do you use?

[shrewd barn]

gmail

[slim spruce]

seen here? https://www.escapefromtarkov.com/support/knowledge/431

[shrewd barn]

ive setup a secondary account to log a ticket and that 2nd account has no issues receiving emails. But my main hasnt received a single one

ive run through everything on their support page and no luick sadly

[slim spruce]

I am not sure if they can help via proxy like that due to privacy issues. You may need to email them with the affected email.

[shrewd barn]

ive sent several emails over the past 4 days

[proven oasis]

my buddy keeps trying to launch tarkov and it will be VERY laggy at the home screen and won't let him play. battle eye will pop up and say its blocking a windows file. anyone know whats wrong and how to fix it?

[slim spruce]

see their faq for help https://www.battleye.com/support/faq/

[proven oasis]

okay thank you

[indigo walrus]

I was able to get my email verification code by doing incognito window and refreshing/submitting about 30 times eventually I got one, some (most) servers seem to not work and you just have to continuously do it till you get lucky

[simple plume]

didn't work, crashed again :c

[slim spruce]

computer specs?

and does factory work fine?

[simple plume]

it's not the maps it's in menu. out of raid. in raid. any map.

[simple plume]

pc specs,

asus B560M
intel I7
MSI RTX 3060
Duel DDR 4's 32 gb of ram

pc specs defo not the issue believe me

[slim spruce]

Can you go to Start (in Windows) > type "view reliability history" and see if there's any error entries for when you crash? Look at the details and look for the fault module name for a clue to what's causing it.

[simple plume]

no idea what im looking at rn XD

[slim spruce]

scroll down to other errors

look for hardware or tarkov

[slim spruce]

click on each of those tarkov entries

[slim spruce]

The other one too?

or same?

[slim spruce]

Do you have any programs that mess with memory like cleaners?

[simple plume]

CCcleaner??

[slim spruce]

no, like ram

[simple plume]

idk how to see that lmao

[slim spruce]

Also, when is hte last time you updated windows properly?

[simple plume]

Im a Pc newb

[slim spruce]

start > windows update and run all updates

"check for updates"

[simple plume]

last update the 14th?

[slim spruce]

Update all updates

[simple plume]

oke

[slim spruce]

and then reboot.

[simple plume]

2023-09 Cumulative Update Preview for Windows 11 Version 22H2 for x64-based Systems (KB5030310)

[simple plume]

this update above is failing

[slim spruce]

what error?

[simple plume]

none just said failed try again

[slim spruce]

start > toubleshoot settings > additional troubleshooters > windows update > run that

[simple plume]

'resolving problems' but it's just loading and loading. How long it usually take or is it glitched? .....

[slim spruce]

wait a minute

[simple plume]

still just spinning away

[slim spruce]

be patient

[simple plume]

lmfao sorry

[slim spruce]

Your windows is corrupted, let it try to fix it.

[simple plume]

i am stressed.

[floral fable]

I get constantly packet loose and freezez my game for like 2 seconds it happends for like 3 weeks and got me killed bunch of times i play on the lowest ping server i have acces i tried to reinstall the game etc
I have decent pc the game is on a brand new ssd
3060ti
5800x
16gb 3200

[simple plume]

@slim spruce

[slim spruce]

Try to update again now

start > check for updates

[simple plume]

@slim spruce - Install error - 0x80070002

[floral fable]

RELATED
i had the same issue back in 2019 same error the only way to fix it is to reinstall windows from a usb stick the windows win resset didn't worked i just given my advice

[slim spruce]

start > type command prompt and right click that and run as admin.

run "sfc /scannow" no quotes

[slim spruce]

reboot and try it again

the scan

[fluid flame]

my game keeps after EVERY raid gives me the Authorization error and game will auto close ive reinstalled and checked game integ and nothing has fixed it

[slim spruce]

Are you on a VPN or shared internet?

[simple plume]

welcome to my world

[fluid flame]

nope.

[slim spruce]

Log out of the launcher and back in.

[woeful bison]

@slim spruce fix your game pls

[fluid flame]

done that already

[woeful bison]

pc bluescreen and now ive been waiting 15 mins total

[fluid flame]

and it didnt fix it

[slim spruce]

Do you have any firewalls or internet security software?

[fluid flame]

my game was working fine like earlier yesterday then it just started happening.

ive been running the game FLAWLESSLY this whole wipe till now and i didnt change anything

im just at a loss due to it constantly doing it after raid.

[slim spruce]

make the two game exes and launcher run as admin in the properties > compatibility tab and also clear cache in the launcher. Also, please log out of the launcher, reboot and log back in and try again

[fluid flame]

ill let you know if it does it again cause im just trying to get twtich clips and the game just royaly fucks me...

[simple plume]

Install error - 0x80070002 again

[slim spruce]

the scan I meant

[simple plume]

oohhhhh my bad lol

@slim spruce

[slim spruce]

And windows update won't work still?

Also, how much space is left on C?

[woeful bison]

@slim sprucenice game bud no wonder there cheaters if this game is full of bugs

[simple plume]

aint his fault or problem

[slim spruce]

be nice

[woeful bison]

blud who are you even

[simple plume]

yer maw

[fluid flame]

my game is just not even letting me capture it on OBS anymore and now it breaks trying to go to the traders @slim spruce

[slim spruce]

Be nice before I start muting people

[simple plume]

Sessamy i was defending u bruh -_-

[slim spruce]

breaks how?

[fluid flame]

and then backend error

[slim spruce]

which error code?

[woeful bison]

cba like this crap just bluescreens and then i cant get into raid cuz it keeps saying awayting start

like what is it waiting for?

[fluid flame]

it just said backend then my game is stuck in inf loading screen

[woeful bison]

for nikita to press some crap

[slim spruce]

Do you have another internet connection you can use? Mobile internet or a vpn?

[fluid flame]

not for a extecded period of time no.

cause it was working fine just yesterday morning

[slim spruce]

You can also try changing the DNS server to google's 8.8.8.8 and 8.8.4.4 secondary and also disabling ipv6 on your network adapter and reboot.

The problem is connection related so far.

[simple plume]

120gb free C drive and update still won't work no

[fluid flame]

I might try resetting my router, cause everything iis just fucking breaking

[slim spruce]

Check the drive for errors in My PC > right click C > properties > tools tab > check for errors

[fluid flame]

sess also if its connection related why am i able to stream to twitch perfectly?

even when not live it still did the error and said I had a auth error

[slim spruce]

The server connection to the game servers is what I meant

in some part of the pipeline

[fluid flame]

ah

[simple plume]

how tf i get to 'my pc'?

[slim spruce]

open a folder

on the left you will see my pc

"this pc" sorry

[simple plume]

@slim spruce

[slim spruce]

in cmd as admin run "DISM /Online /Cleanup-Image /CheckHealth"

no quotes

hopefully this is intact

[slim spruce]

DISM /Online /Cleanup-Image /RestoreHealth

do that

This will replace windows files

with a good copy from a backup

[simple plume]

oke

[slim spruce]

actually

[slim spruce]

first don't do that

[simple plume]

2late

[slim spruce]

well it's ok

i was going to try to manually start the installer service which is probably already running

[simple plume]

all this just so i can not crash 14 times XD

[slim spruce]

you're behind on windows update which is a possible cause of the crashing

[simple plume]

was crashing like this last wipe tho, before this windows update issue

[slim spruce]

we'll look into that after this

@main grove Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[fluid flame]

sessamy just restarted my whole pc and internet ill let you know if it breaks

[slim spruce]

ok

[main grove]

when i load in like 2 mintues late into the game and i have bad frame and freeze a lot

[slim spruce]

What is your computer specs?

[main grove]

1660 super gpu ryzen 5 cpu and ssd 500 gb 16 gb of ram

before it wasn't like this

anything in my setting i can fix

[simple plume]

so what do i do?? sell my pc ? XD

giving up slowly.

[slim spruce]

If this doesn't help the next step is reinstalling windows after backing up your data on an external hard drive

there's an easy button for that, minus the backing up

[simple plume]

im so bad w technical pc stuff id rather not have to do this man

:L

got NO external hard drives, will i now have to buy one to sort this?

[main grove]

it shows the symbol top right looks like a pitch fork

[slim spruce]

I mean the cpu, gpu, memory

[slim spruce]

Not technically, but the reset this pc option keeping files is risky, and it uninstalls all programs

I would not recommend doing it without backing things up

[main grove]

gpu:1660 super Cpu: ryzen 5 1600 memory: 16 gbs of ram

[slim spruce]

Other maps are fine?

like factory?

[main grove]

I tried cutoms cause thats my main map and its having a hard time

i don't go on very big maps

sometimes i got light house but thats it

[simple plume]

Not bothered backing stuff up and re installing idk my logins for my stuff, I've given up with this i really appreciate the help you've given but it's still broken and i cba w this XD thanks anyways man.

will be done w tarkov if the crashing persists.

[slim spruce]

[main grove]

i found the issue it was my internet i fixed it i get wayer better frames now

[fluid flame]

didnt work.

after I died it said this

nothing is different

@slim spruce

im at a loss rn to be fair nothing is working might try to full reinstall again but you said it was my connection to the servers but it lets me play then after i die it just says that

[slim spruce]

try changing the DNS server and disabling ipv6