community-support

[quiet summit]

If you're not in a rush, I recommend waiting to see if there will be a sale in the upcoming weeks

If I had to make an educated guess, might do a celebration sale for new wipe.

[slim goblet]

okay thank you

cus $95 to upgrade is insane i just wanted co-op practice

[quiet summit]

I can ping you when sale comes around

I have a list I boing on sale

[slim goblet]

that'd be nice

thank you again

[quiet summit]

Hogey

Yis

[hardy moth]

i also have the issue where screenshotting something while in-game takes a screenshot from the last time i tabbed out instead of the moment i screenshotted

[spice furnace]

Ive been trying to play and i just keep getting packet loss to the point that the game is not playable, anyone know how i can fix this?

[deft mulch]

??wipe

[acoustic sapphire]

Wipe has been announced! It is planned to be in August. (Exact date has not been announced) - There will also be another wipe in December! The latest wipe was <t:1672209000:R> (<t:1672209000:F>).

[crystal sentinel]

just got eod and game keeps crashing randomly got all settings on low power usage is like 40% updated drivers current windows running as administrator with all firewalls disabled crashes at random times like when im sorting inventory in the menu. i can run gtfo and drg no problem. is there a crash log generated anywhere?

[quiet summit]

What are your specs?

[crystal sentinel]

1tb

[quiet summit]

Resolution?

Also are you doing any overclocking or anything of the sort?

[crystal sentinel]

all the special amd options are off except smart memory res 1980x1080

[quiet summit]

Do you do XMP? if you do, disable it or vice versa

Also what kind of crashing are you getting?

[crystal sentinel]

no xmp the crashes are screen locks for 5-10 seconeds the game quits to windows asks to send a report

[azure sleet]

tried reinstalling the game after issues earlier, now it won't install and just stays like this, i've tried reinstalling the launcher multiple times

[slim spruce]

Did you wait about 5 minutes? It usually starts.

[azure sleet]

i thought that but at one point i left it for about 35 minutes and it didn't start, i'll leave it this time and see what happens

[slim spruce]

If that doesn't help disable windows defender, that solves the rest usually.

[azure sleet]

defender and firewall is all disabled

[slim spruce]

Start the launcher as admin and wait. Check that real-time protection is disabled for windows defender.

[azure sleet]

i'll try that if this install doesn't start after a few minutes

[azure sleet]

didn't start so relaunched as admin and got this error

when trying to install

[slim spruce]

white list the launcher and game folder in windows defender and reboot

that should fix it

[azure sleet]

there's still a bsglauncher.exe open that i can't shut down in task manager or anything

and it's stopping me from installing if i reopen launcher

[slim spruce]

reboot

[azure sleet]

disabled windows firewall launched as admin and trying to reinstall been 10mins now and it's not downloading

[slim spruce]

To fix this you need to white list the game and launcher folders and reboot. Windows defender is not 100% off until you add exclusions.

[supple marsh]

does anyone know how to fix the game aborting?

[slim spruce]

restart your game and pc, otherwise it's a server side issue

[supple marsh]

ive been getting it for 2 weeks non stop, any other things that might work

[slim spruce]

Are you on a VPN?

[supple marsh]

im not

[slim spruce]

Please submit a bug report in the launcher if verifying game files doesn't work.

[neon idol]

is it ever going to be fixed?

[azure sleet]

i can only whitelist the .exe

and it says that the battlestate .exe is already whitelisted

[hollow mauve]

can someone help me with green keycard for terragroup trail

[slim spruce]

white list the folder, not a file

this is not in the firewall

windows defender is the cause of this problem

[azure sleet]

windows defender is the firewall

lmao

[slim spruce]

No it's not

windows defender is anti malware, firewall is for networking

https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26

You must exclude the game and launcher folders, reboot and try again and it will work.

[azure sleet]

ok i need to reinstall windows security then

[slim spruce]

It's already installed

[azure sleet]

no it isn't

[slim spruce]

You can not remove it

it comes with windows 10

[azure sleet]

i do not have windows security center

and i am not on a stock version of windows

[slim spruce]

Start > windows security

if you lack the controls to prevent windows defender from scanning the files you can't fix this problem.

[azure sleet]

👍

[slim spruce]

Please install a legit copy of windows.

[azure sleet]

i am on a licensed version of windows

it just has some things removed for the sake of not using and some of my windows is also just fucked up and needs fixing

which is what i need to fix to get this problem sorted

[winged citrus]

interesting was just on lighthouse on the island for the first 12 minutes of the raid and out of nowhere got disconnected from raid

[slim spruce]

You have modified windows to the point where you are unable to configure it properly to fix this problem. The cause is windows defender scanning the file during installation or download.

Since it's being accessed once already the launcher fails to gain access.

[azure sleet]

i can reinstall the security center

[slim spruce]

I would recommend repairing windows with a retail usb or the "reset this pc" feature if you did not modify the backup image.

[azure sleet]

i installed the game yesterday with no issue

this reinstall is the only time this has happened

so i doubt this needs a full system reset

[slim spruce]

I've given the solution that works for others. With your modified windows it will be unpredictable.

[azure sleet]

tbh i think your right i'm going to fully reinstall windows this isn't the only issue my os has caused me but this is the most annoying

[slim spruce]

windows defender is actually pretty good nowadays

[azure sleet]

i don't use antivirus regardless most of the time

[supple tundra]

screen tears came back right away i hate this game 😭

[covert bluff]

can anyone tell me why im only getting 50ish % gpu usage on streets

but i get like 99-100 on shoreline

im getting like 60fps on streets and my 99% is at like 40

[loud moss]

It's more cpu intensive

[covert bluff]

oh

i have similar cpu usage compared to customs/shoreline but less gpu usage

nvm i lied cpu usage is at like 80

usually its only like 40-50

being below 60fps is aids

[foggy tide]

guys i have a question, have you encountered situations where African servers do not return insurance

I have been playing on the African server for over a week and have insured all my items every time, but so far no items have been returned

but I don't have this problem when playing on other servers

[slim spruce]

ok

@coral gorge please use mod mail #discord-mod-mail

[slim spruce]

I've heard of some problems with the Africa servers but nothing like that.

Yesterday I heard they were just plain not working.

[normal moth]

My part 8 for woods completion is not working. Is there any fixes?

[normal moth]

Gears not the problem as I finished every map but woods won’t register it

[frosty vortex]

I was here a week ago, asking for help with fps issues after getting a new graphics card and had no improvements, thank you for the community to suggest me to get this cpu and finding that its compatible, I am so happy, thanks a lot tarkov discord!!!

[loud moss]

whats your gpu and last cpu?

[frosty vortex]

I had a 2080 i upgraded to the gpu on the screen, I also had a 2700 ryzen 5 I think

Task manager always said that my gpu was only used up to 30%

so I didnt know that was my bottleneck

[loud moss]

yeah a 2700 is way too weak for a 2080 to fully run. x3d chips are recommended because the game likes l3 cache

[frosty vortex]

It was a prebuilt pc in 2019

I am not too pc knowing

Just looked up general stuff and thought task manager wouldnt fail me haha

The community told me to get this new cpu and its a charm

[sage cobalt]

what level do you have to be to unlock the fence questline?

[iron wing]

i cant load up my game from home i paid for the game when i was in russia why cant i play the game when im in my own home

please fix

why the fuck should i pay more money to play at home what the hell

[loud moss]

[proud reef]

Has anyone ordered any tarkov merch around early this year? Cause I've order mine since the start of this year and seemingly it has not arrived nor any replies from the grey shop when emailed over a few months.

[vernal sage]

Can anyone help?
I failed terragroup trail part 13 and now it wont let me do it again meaning i cant complete the quest line?

[iron wing]

i cant load up my game from home i paid for the game when i was in russia why cant i play the game when im in my own home
please fix
why the fuck should i pay more money to play at home what the hell

[last sorrel]

my tarkov keeps crashing ive got no idea why and ive got a pretty good computer

[iron wing]

i cant load up my game from home i paid for the game when i was in russia why cant i play the game when im in my own home
please fix
why the fuck should i pay more money to play at home what the hell

[latent barn]

Which region did you buy and which region are you in?
If you bought the CIS-region version, you can only play in the CIS-region, European version can be played anywhere, last one is other/US, which can not be launched in Europe.

[iron wing]

but how much is an upgrade

if its like a fiver im willing i cannot see the correct currency

[quiet summit]

Russia game version is significantly cheaper than multi-region game versions

Log-in the website and you should be able to find how much it is.

[latent barn]

https://www.escapefromtarkov.com/support/knowledge/356

[iron wing]

how much is that in pounds

how the fuck am i meant to know i cant launch the game from home its fucking stupid

[quiet summit]

I mean.....

It's in plain English

[iron wing]

its not take a loot at my screenshot

[quiet summit]

But you have to start from the Tarkov webpage

[iron wing]

i didnt get that i couldnt even get my site in english

its from the tarkov webpage can u ask someone else

to help please

[quiet summit]

Have a good one

[iron wing]

what?

i cant even make a ticket online because of maintenance

[latent barn]

That's about 18 english pounds

According to google

[iron wing]

thank you very much

[iron wing]

he helped and hes not even a moderator

[iron wing]

has anyone managed to switch without paying extra when i was in russia i dont even know how much i paid for the game

[latent barn]

You need to pay extra if you want to change regions, i don't have any experience with it since i bought the european version myself

[iron wing]

thats so dumb on my email it doesnt even say what i bought and ive not had that option to pick region either

i just says i got standard

thanks for helping ill just wait for a ticket

theres not much you can do i find it funny how a moderator to the game can be so incompetent with something really simple

[latent barn]

It takes your geographic location into account when paying, so as you bought it in Russia you will get the Russian version, it's a shame, but you can maybe try getting a refund, even maybe through your bank and just buy the correct region again

But let's not get angry at people now okay :)

[quiet summit]

I find it funny you lack the fundamentals of comprehension

[iron wing]

I've played abit tho do you think I'll be able to get a refund

[quiet summit]

I've already told you this.

It discounts your current region prices, should be

I stopped responding because you asked for someone else

Don't be dense

[iron wing]

Your still here, have a good one

[quiet summit]

You're*

[iron wing]

See what I mean 😂

The typical moderator experience you took offense to literally nothing

[quiet summit]

I didn't take offense to anything until you felt the need to be a knob

I already moved on

Stop trolling

[iron wing]

Have a good one

[quiet summit]

Typical, can't think of anything original

Later

[iron wing]

Please stop typing if you were gonna leave please just do so

I need help I don't need your incompetence right now or your insanely edgelordy personality to cover up the messages, I don't want to offend you I never did if you can't just get someone else it's legit nothing

[latent barn]

I mean you can ask, but if you've already played then i doubt it

[iron wing]

Cool ty for being straight to the point, once maintenance is over I'll try make a ticket and see what happens

[hardy moth]

Does anyone know how to fix the issue in Tarkov where screenshotting in exclusive fullscreen doesn't work properly? As in, the screenshot captures what the game looked like when it was last tabbed out, instead of what is currently shown. The issue only started after I reinstalled Windows, so I'm not sure what was different before than now. My Tarkov also now does an extra black flicker when alt tabbing than it did before. Clicking save button in the tarkov settings page also causes a black flicker.

Things I've tried: The latest 2 versions of nvidia drivers. Booting Windows in safe mode. Disabling fullscreen optimizations, overriding high dpi scaling behavior, and enabling compatability mode on EscapeFromTarkov.exe. G-Sync and HDR are both off on my system and on my monitors. My pre-reinstall nvidia settings, and default nvidia settings. Different resolutions and refresh rates. Changing output colour depth from 10bpc to 8bpc. Unplugging my second monitor.

[quiet summit]

Try playing in Borderless

Or is that not an option

[hardy moth]

I never play in borderless, so there must be a way to fix it since it was ok before. funny thing is, my cs:go which is in exclusive fullscreen and even using a non-native resolution now has near instant alt tab.. like insanely fast

[verbal plank]

Hello is it possible to get banned if my mac adress changed because of pc change?

[real bough]

when is it wiping

[raven canopy]

?wip3

?wipe

!wipe

[austere plume]

??wipe

[acoustic sapphire]

Wipe has been announced! It is planned to be in August. (Exact date has not been announced) - There will also be another wipe in December! The latest wipe was <t:1672209000:R> (<t:1672209000:F>).

[slim spruce]

@full hill melee is already hot keyed as double tap V

[full hill]

i meant keybinds as in binding it to your item bar

like hovering your mouse over it and hitting 4 or something

[acoustic beacon]

Hi, I heard that EOD will be unable to buy when the full version of EFT will be launched. Will there be any announcement when that happens?

[slim spruce]

It's been said many times that will happend only on final launch. You keep what you have now but EOD won't be available for further purchase.

[normal moth]

Im stuck on part 8 quest because it wont register my kills on woods, i already completed every map anyone else have this issue?

[verbal plank]

Hello is it possible to get banned if my mac adress changed because of pc change?

[safe cove]

I cannot get the terragroup pt 14 quest from lightkeeper, because the transmitter is decoded. the problem comes when i try to encode it, i don't have the v4 flash drive... it got put back into my pmc quest slot, thel i lost it. now i can't get it because i don't have the terragroup trail pt 13 quest anymore. is there any solution?

[slim spruce]

What do you mean?

[verbal plank]

i mean when i change my specs like motherboard the game can count it as spoofing the device and my question is can i get banned for changing my pc specs after i played tarkov

[slim spruce]

You can't get banned for changing hardware.

[verbal plank]

good to know

[covert bluff]

does dsr actually make the game look better

[azure anvil]

no ehhhhh maybe

try it urself and see

[graceful marsh]

does tarkov make use of all ram? If I have amd do I need to disable multi thread?

[glass rain]

any idea how can i upgrade my friend's tarkov account to eod? he starts enjoying tarkov but doesnt want to upgrade to eod bcs its too expensive but also not letting me send him money for his upgrade which pissed me off. I want to upgrade his account without the need to login into his account, any help?

[quiet summit]

You cannot upgrade someone elses game edition

[jaunty mulch]

just paypal him some money lmao

[loud moss]

send them money

[low radish]

Hello, i bought and played the game time ago, now i wanted to download it back again, but the install button doesnt appear in my profile, does someone know what can i do?

[kind whale]

It's the right profile?

[low radish]

Yeah

i checked all my mails

[quiet summit]

Did the charge go through?

lol

[kind whale]

He said he's played it before

[quiet summit]

Oh

In that case

You'll have to open a ticket on the website, or email support via [e-mail]

[kind whale]

So you've checked all your emails, and your website profile and there's nothing?

[quiet summit]

Does it show you own the game via your profile?

[low radish]

No, it's like i've never bough it

[quiet summit]

Yeah

You'll have to reach out to Support

They're the only ones that can help you on that one.

[low radish]

Okey, thank you so much for your time anyway ^^

[full apex]

Good night guys

Can you help me, I need Russian moderator for talking

@quiet summit can you help me?

[quiet summit]

err.

@manic cobalt

[manic cobalt]

https://tenor.com/view/smug-smug-cat-cat-face-cat-face-gif-26262519

[full apex]

@quiet summit CAN you help me?

[low radish]

nvm i'm the biggest dumb ass person on this earth

[quiet summit]

I pinged them for a reason

I don't speak Russian.

[full apex]

No no, go English, I can speckk English

[quiet summit]

Sure.

[manic cobalt]

[quiet summit]

ello Fokki

[manic cobalt]

Oi privet

[full apex]

I was been banned in Russian discord

[quiet summit]

Privet

[full apex]

Привет

[quiet summit]

I'll DM you the Russian appeals server, nothing you can do here

[full apex]

I was been banned the Russian server

[quiet summit]

Please don't ping staff.

Check your DMs.

I sent you the Russian appeals link.

[full apex]

Thank you so much, I get Kappa in next wipe

GOOD LUCK ANY ONE WHO READ THAT

[quiet summit]

[full apex]

By the way, how do I know that I was unban?

[quiet summit]

I don't

[full apex]

Ok

[supple tundra]

3060, i9-10980XE 64 gb of ram and this game is fucken tearing left n right

[jaunty mulch]

you playing 4k or something?

[supple tundra]

1440p ultrawide

[jaunty mulch]

ingame settings?

i only got a 2060 with 32gb ram and im 90+fps

[supple tundra]

is that with or without DLSS

[jaunty mulch]

who even uses dkss

dlss*

it either mkaes game look bad for better performance or make it look good for heavy perfomance

[supple tundra]

Just making sure lol I can't stand when mfs are like "I get 100fps" but they have dlss on lmao

[jaunty mulch]

i mean

they probably got something more jucier than a 3060

[supple tundra]

No

Thats my point lol

[jaunty mulch]

the game basically milks the fuck out of your ram

try turning dlss off fully

[supple tundra]

yeah i have 64gb of ram and I do 3D animation/game assets. My PC can handle building a game in unreal but not playing Tarkov this wipe lmao

[jaunty mulch]

if its still bad then do what i do

you on windows 10?

[supple tundra]

Yeah

[jaunty mulch]

the game isnt optimised very well as ive mentioned like 20 times before so use process lasso to make the game forced to use physical cpu cores then youll be having huge fps

ill show you how its really simple

theres use phyisical cores option ingame too but it does nothing

[supple tundra]

I've tried every possible combination of in-game/NVidia control panel settings, regedits, windows optimizations, process lasso, msi afterburner you name it

[jaunty mulch]

what did you do with process lasso

did you prioritise game for high cpu usage only?

[supple tundra]

the game always was the worst performing software Ive ever put on my pc, but this wipe its even worse

[jaunty mulch]

did you disable smt always in process lasso?

[supple tundra]

I paid for the pro version even.. I have it set to high priorirty, disabled hyperthreading, and set it to bitsum max performance

[jaunty mulch]

lmao bro you gotta disable smt

fuck everything else

[supple tundra]

word? where can I find that

[jaunty mulch]

come dm since some mod here said not to do it and i dont wanna get banned

[loud moss]

what

[glass rain]

i did he send it back XD thats why i think it would be great if dev implement a gift system for edition upgrade

and ofc make it “un-cancel-able”

[loud moss]

[slim spruce]

I doubt gifting an upgrade will ever be possible as people will think it's the full game and problems will happen with people without the game already.

At the current time gifting the money is the best way for gifting, unless you want to give them the full EOD game, which is a bit extra.

Redeeming a full EOD game code will upgrade the game to that from any previous edition.

[low laurel]

any idea why terragroup trail part 13 failed when I went to customs? I can't restart it, just throws me down the lightkeeper make ammends taskline, I'd rather not have to do this

[swift jungle]

Anyone having the issue where it says you dont have enough rouble to buy anything even though you do?

[slim spruce]

click the white check box for fill all in the blue banner

[bold sigil]

Why did it give me a million?

[latent barn]

End of wipe event

[bold sigil]

no one else got it tho

[latent barn]

I believe a lot of people did, reading #eft-chat

[snow urchin]

jokes on u im getting 70-80fps with dlss

[loud moss]

yeah, with dlss, and on a 3050

[toxic elm]

Me with my 3030ti super strip xtrio plus oced 4gb ddr6 ram

[sick moth]

anyone have a green card by chance?

[loud plinth]

dlss on tarkov is crazy

[snow urchin]

without dlss im getting 60-70

he said it would run terrible

60 isnt terrible

and dlss wouldnt matter much on a 15" screen

[cerulean isle]

Change of e-mail address
I sent an email to [e-mail]
It's been 9 days and no response, is this how it's supposed to be?

[slim spruce]

from what kind of email domain? hotmail?

[cerulean isle]

gmail.com

[slim spruce]

This is not long enough to say it's a problem yet.

If it becomes 12 days then perhaps it's an issue.

[cerulean isle]

Thanks. I'll wait.

[hoary summit]

Can someone help me when i open tarkov the game freezes i try to close the program and it does not let me even use my main monitor can someone pls help me

[slim spruce]

Verify integrity of game files in the launcher

[hoary summit]

i did same shit keeps happening

[slim spruce]

even before it gets to the main menu?

[hoary summit]

nah i can be in the menu but also when i launch it it says game launch error, error:103003, access is denied

[slim spruce]

On all three exes, the launcher and 2 game exes, right click them and go to properties > compatibility tab > check run as administrator

The access denied should stop

If antivirus is causing it white list the game and launcher folders in windows defender and others

(and then reboot if you changed windows defender exclusions)

[frozen thicket]

yo who has closed section dealership key and wants to help me lol

[slim spruce]

@remote helm do you get this when you do other things?

the 228?

[remote helm]

not sure. so far just when i add parts to a weapon. mind you i am level 4 so i can only do it manually

[slim spruce]

Try moving the gun to a better place with space around it

[remote helm]

didnt work. restarted game and seems to have fixed it

[slim spruce]

Ok

[leaden idol]

is the trader resets glitched because i try to buy ammo asnd its sold out before i can even see that it reset

[iron mango]

Anyone willing to help me with Lightkeeper quest? Need someone to open a green for me 😦

[patent epoch]

Does anyone have "Car dealership closed section key" and can help me out real quick on Terragroup Part 10?

i will show appreciation

[patent epoch]

didnt had green but was open first lab raid

just walk asking for green around the map

[iron mango]

its what I am doing, but so far no luck 🙂

[loud pond]

Has anyone else encountered the issue with terragroup part 13 being "failed"? I am unable to reset this and i cant get the flashdive to continue.

[novel star]

@slim spruce Hello! Do you know when is sale? 🙂

[robust chasm]

does anyone know what happeneds if u fail terragroup part 13

[vivid zodiac]

hey can someone give me a hand here: I'm trying to reinstall the game onto my C drive, but when I try to it comes up with the error message "There is not enough space on disk D:" even though i'm trying to install it on my C drive. Has anyone else encountered this issue

[latent barn]

Is your temporary files folder on your D: drive still perhaps?

[vivid zodiac]

how can I check? I have my BSG Launcher folder on my D drive if that makes any difference

[novel star]

the best way is to uninstal the game and then download and instal on C

[void harness]

after the 10th quest where i stash sanitars bag, i dont have another quest. it's not giving me the option. i got like 11, 12, and 13 earlier but they were all failed and bugged out cuz i did lightkeeper quest earlier. idk what to do from here.

[latent barn]

In the launcher settings there's a game install folder and a folder for temporary files i believe

[vivid zodiac]

I've done that, it doesn't seem to do anything. I still get the message that it's full in the D drive

[latent barn]

Check if that's still on D, if it is, move it somewhere else

And also regarding tarkov reinstalls: i've found it to be easier to just copy the folder over to another drive and just relinking in the launcher

[novel star]

I think he needs to find folder in D and delete it

[vivid zodiac]

@latent barn would you mind hopping in a VC to give me a hand?

actually ldon't worry

[latent barn]

I'm at work so not at this time no

[vivid zodiac]

no worries dude

I think I got it working

[deft mulch]

??wipe

[acoustic sapphire]

The wipe is near! Pre-wipe events have started. (Exact date has not been announced) - There will also be another wipe in December! The latest wipe was <t:1672209000:R> (<t:1672209000:F>).

[azure sleet]

getting the same game aborted error even after reinstaling windows and the game again

[slim spruce]

It's a server problem, not on your end.

It comes and goes.

[azure sleet]

i haven't been able to play the game once

it's been this issue every time i've tried to load in for like 4 days now

[slim spruce]

try another region's servers

[azure sleet]

i already have

i will try again

[slim spruce]

Submit a bug report in the launcher.

[azure sleet]

yeah i'm in the process of a ticket

did that yesterday

just before tickets submission was gone

[quiet summit]

No one knows when sale is

If I had to make a educated guess, it would come in celebration with the new wipe..

I can put you on a ping list when the sale goes live if you would like

[novel star]

Yes please! Thank you! 🙂

[quiet summit]

No problem~

[novel star]

I can not remember, when we had last wipe there was a sale, but not sure if it was in same day or day later?

[quiet summit]

I think it was day of

Oh, no before looks like

[novel star]

oh, ok 😄 It's wort to buy even without sale

[quiet summit]

What version do you own right now?

[quiet summit]

I would buy Standard edition for now, then upgrade later to EOD when there's a sale - Also please check your direct messages

[robust chasm]

I think my event questline is bugged

I did amends and it auto failed when on the quest to get the v3

there's nothing I can do

I did the whole amends quest line for nothing

I can't get terragroup part 14

why does bsg ruin everything

I physically can't do the event because of bsg

it just auto failed the v3 and gave me more make amends

and I didn't even kill anyone on the island to fail terragroup part 13 it bugged when I killed someone by pmc camp

[fresh badge]

Hey, im trying to reinstall my game, I have over 900 gs available but it is saying I dont have enough space

Error 101001

[slim spruce]

Change the temporary folder in the launcher settings to be on another drive that is not full.

Top right on your name > settings

[fresh badge]

I am, it is saying access denied

even after i run as admin

[slim spruce]

Can you show the error?

[fresh badge]

https://discord.com/channels/521608697764380694/659206823798374420

[fresh badge]

Sessamy the man 🙂

[quiet summit]

Sessamy the AI

🤖

[void harness]

why cant i turn in the 19th event quest?

[glossy flame]

Can i not sell anything?

[azure sleet]

anyone know how to fix?

the only place i can go now is hideout 🤣

[karmic junco]

^ I've been having issues like this that started just yesterday myself. It's been very very bad

https://i.unrealninjas.xyz/Bzo6kR.png example

• very frequent request timeouts but I've did my best to make sure it's not on my network side of things, tried other games, verified to see if there were any dns server issues, checked event viewer logs, etc

[azure sleet]

i'm in a similar situation not been able to load into 1 raid since installing the game again a few days ago

been able to load into 1 offline raid but now it has that error for offline

[quiet summit]

That is the sussiest link i've seen in a long while

[karmic junco]

Basic image uploading thanks to CloudFlare's Bandwidth Alliance with a cloud backup service called BackBlaze

[karmic junco]

Have you also ran into authorization errors that force close your client? Even my launcher itself times out when attempting to reopen sometimes...it's a great annoyance

[azure sleet]

no, the main error i've encountered has been game aborted after trying to load into a raid and as it finished loading loot

i don't lose any gear or anything it just never connects me to the raid

can't even load into offline without a seperate error now too haha

[slim spruce]

if deleting the ini files that store game binds and graphics doesn't help, it's a corruption on your profile that may need the developers to fix it

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

delete the ini files in that folder and restart the game. Back them up in case it's not the solution

[graceful marsh]

have you tried event viewer

[karmic junco]

https://i.unrealninjas.xyz/TeWiuH.png traders also load like this indefinitely sometimes or just show no items at all with a loading icon and eventually either time out completely but I've noticed almost always if I try a different trader they work fine. Same hiccup happens with the flea market.

[azure sleet]

deleting the .ini files worked, thanks

[karmic junco]

I've cleared shaders, cleared icon cache, etc.

[karmic junco]

https://i.unrealninjas.xyz/ZG7SNf.png here it is when it's blanking and just loading (sorry for the spam, just doing my best to see if anyone else has encountered this same issue with a fix)

[broken prawn]

I need help downloading tarkov if anybody has a helpful guide can u pls send it

[quiet summit]

If you need a guide in how to download the game, I don't know if this is the game for you

The launcher can be installed via your profile.

[shut ibex]

Go to your profile and download it through there

[broken prawn]

I know but after the download it glitches

I am not that stupid

[shut ibex]

Wipe everything?

[broken prawn]

I tried to delete everything off the file

[shut ibex]

Oh then idk

Usually it says repair it when you try to re download it

[broken prawn]

Yeah

Thanks tho

[shut ibex]

No problem hope you find the solution .

[vernal prawn]

why can i buy bp bullets for 762, but cant buy an rsass in this event

[trail kite]

anyone having problems with discord crashing while streaming EFT?

[dense crypt]

is anyone having trouble getting the email code to login?

[slim spruce]

see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[floral gazelle]

what settings can i turn off/lower that makes lighthouse a bit more bearable? my fps here sucks 😭

[graceful marsh]

the setting where you can choose 1x 2x or 3x

[floral gazelle]

@loud moss@spare pelican so i have 1060 6gb with ryzen 5 1600

[graceful marsh]

lower the more fps but looks ugly

[floral gazelle]

@livid mountain i heard mip streaming is not good?

[spare pelican]

shadows to lowest settings

[loud moss]

all bottom ticks off. anti aliasing taa. textures medium

[spare pelican]

texture can be your pref

[loud moss]

everything else lowest.

[spare pelican]

dont use physical cores

[loud moss]

what

[spare pelican]

use mip streaming

[spare pelican]

its an option in settings

[loud moss]

uh yeah

and its broken

and he should be using it

[floral gazelle]

i shouldnt use it?

[loud moss]

thats why people use process lasso

[karmic kettle]

i heard that disabling postfx might also help, but i am not sure.

[loud moss]

post fx lower performance depending on the settings.

[floral gazelle]

i mean ive been having it on so i guess doesnt hurt to turn it off and try?

[loud moss]

it litearlly wont change anything

it doesnt work

use process lasso and disable smt on your cpu

[floral gazelle]

isnt that a bios setting?

[spare pelican]

just try once

[floral gazelle]

the smt thing

[spare pelican]

if it helps, all good, if it doesnt, wont really matter much

[livid mountain]

I've heard it can help take load off your GPU VRAM

It seemed to help me a little

[loud moss]

no. process lasso

[floral gazelle]

my current settings

[loud moss]

uh

[loud moss]

why are you on 1440p with the 1060?

[floral gazelle]

my monitor

[loud moss]

i would suggest not doing that

[floral gazelle]

got a hammy down ;3

wouldnt the game look so distorted if i lower my res?

which 1920x should i pick?

[loud moss]

the standard one. 1080

[floral gazelle]

i was looking up a youtube video about this and it seems that when i go in my task manager, it already has the same selected numbers as shown in process lasso? is SMT something different?

[stark orbit]

my game wont install and i need help please

[loud moss]

wwhat,

[stark orbit]

can someone please help

[livid mountain]

yah

ok so run me through what's going on

[livid mountain]

I directed you here so we could escape the flooded chat

[floral gazelle]

cpu 0 2 4, etc

[loud moss]

uhuh,

[floral gazelle]

the one on task manager also already has them ticked

[loud moss]

where

[stark orbit]

ill try to install it and when i click install it pops up install to vtg file whatever its called then i click yes then it just does nothing

[livid mountain]

Uninstall the launcher, restart your computer, reinstall the launcher, and try again

[loud moss]

you do not have smt disabled using that. follow the process lasso tutorial.

[stark orbit]

ive done all that do you wanna call me and ill show you

[floral gazelle]

if ur having issues waiting for the download to start, u just have to wait.. mine took like 5 minutes before it started lol

[livid mountain]

Yeah, I'll see if I can help figure it out

[stark orbit]

the download prompt wont even show it just sits on "install"

[floral gazelle]

https://cdn.discordapp.com/attachments/658063537893146648/1131379290236272720/image.png

is it like this?

[stark orbit]

no

just this

[floral gazelle]

weird, try running as admin?

[stark orbit]

how

[livid mountain]

right click the launcher on your desktop

[stark orbit]

can you call me and walk me through it?

[livid mountain]

and hit run as administrator

yeah one sec

[slim spruce]

you click install, choose a place and it just shows install still?

no 0/0 or %?

[stark orbit]

just the word install and @livid mountain just call me whenever

[livid mountain]

LFG Beginners #25

[slim spruce]

it's a permissions issue. Choose C:\program files (x86)\eft

the place you're installing to won't allow it

[stark orbit]

idk how to do that

[slim spruce]

install to that folder

make it and choose it

[stark orbit]

still nothing

[slim spruce]

disable windows defender

[stark orbit]

still nothing

[livid mountain]

Did you try running th installer with admin?

[stark orbit]

yes

[stark orbit]

call me

[livid mountain]

Sessamy knows what to do more than me

[stark orbit]

just some one call me and help lmao

[slim spruce]

wait 5 minutes to 10 minutes

[stark orbit]

ok

[floral gazelle]

so first test with ur settings but no process lasso and 1080p

[livid mountain]

Ah the beauties of tarkov optimization, 35% usage on CPU and GPU with 35 fps

[split sparrow]

And remember to do it in online raids with no gear as opposed to offline or at least with a high amount of scavs on

Tests wouldnt matter if you did it on offline + no bots where fps is high anyway

[floral gazelle]

what do i set these too?

[floral gazelle]

quick question is this the official site for process lasso? https://bitsum.com/

[latent barn]

It is

[inland prairie]

hello, is there a way to report people for in game message abuse? added a guy and he started spamming racial slurs in my direct messages

[slim spruce]

Currently there is not a way to report messages. Please unfriend the user.

[loud moss]

yes.

[carmine flax]

When is wipe

[nocturne solar]

I just bought escape from tarkov and i installed the launcher, but whenever i try to login i dont receive the conformation email to login. does anyone know a fix?

[slim spruce]

see here for tips https://forum.escapefromtarkov.com/topic/111372-not-recieving-an-e-mail-verification-code-from-launcher/page/47/?tab=comments#comment-1896140

[floral gazelle]

do yall use this? bitsum highest performance

do i just keep these default?

[split carbon]

i use ultimate performance. it needs to be activated with cmd or power shell. here is the code: powercfg -duplicatescheme e9a42b02-d5df-448d-aa00-03f14749eb61

[supple field]

I dont know what happend but all of a sudden when i load into raids my loading loot is so slow it takes like 5-10 min and when im done loading it says server connection lost and kick me out of the raid. i tryed reinstalling the game and it still did not work. i also reset my hole pc and it still does not work. anyone know how to fix it?

[hasty jewel]

I cant sell anything to anyone and i dont know why, i have like 4 hours on the game and got back into it like an hour ago

[orchid pilot]

because everything is 2 roubles npw

it's the pre wipe event

[hasty jewel]

it about to wipe? 💀

[orchid pilot]

on a related note i accidentally just deleted all of my roubles

[orchid pilot]

yeah

[indigo basalt]

i just got a new pc and when i hit log in on the tarkov website i get this error(This challenge page was accidentally cached by an intermediary and is no longer available.) non of my friends are geting the error any one know how to fix it

[floral gazelle]

https://cdn.discordapp.com/attachments/767383028329873422/1138971055499772015/image.png

i dont have to manually disable smt everytime i launch process lasso and tarkov right?

[rough wharf]

how do i fix error 103003

[slim spruce]

access denied?

[rough wharf]

ye

[slim spruce]

start the launcher as admin and disable windows defender

[rough wharf]

tried that, didnt do much

[slim spruce]

what are you doing when this happens?

[rough wharf]

i just open the game normally by double clicking the bsg launcher and clicking play

[slim spruce]

make the launcher and game exes run as admin in the right click > properties > compatibility tab > check run as admin for the 3 exes

[rough wharf]

i had tried that a few days ago and the error still was there

also tried deleting my graphis and vfx files

[slim spruce]

send a screenshot of your error

[slim spruce]

verify intregrity of game files in the launcher

[rough wharf]

done already

[slim spruce]

disable antivirus and windows defender

[rough wharf]

already done

even firewall

[slim spruce]

Update your graphics driver.

[rough wharf]

it's up to date

[slim spruce]

What does the error say below that when scrolled down?

And you have the game and launcher exe set to run as admin in the properties?

How about disable fullscreen optimizations for the bsglauncher shortcut?

[rough wharf]

i'll need to try that when i get home

[rough wharf]

yeah

[rough wharf]

it just says access denied and then nothing else under that

[slim spruce]

we'll try things later

[rough wharf]

sure thing

how long are you on?

[slim spruce]

basically all the time

[rough wharf]

bet, i'll be home in like 3-4 hours

[severe sluice]

hey is it normal to get just 0.1% gpu usage? my texture and shadow settings are at high

[hot thorn]

that is a very good thing if true, so i would not worry about it

[twilit depot]

I just encounter a bug, my game just crash when startup
Anyone know how to fix it?
And how to found the crash log of the game?

[thick remnant]

My Tarkov runs like caca (crazy stutters) anyone got a fix for that?

[vivid briar]

more ram

better cpu

better gpu

one of those

[twilit depot]

?????

im 64gb ddr5 ram 13900k and 4090

So what is the problem?

[severe sluice]

Alright thanks

[quiet summit]

Overclocking anything?

[twilit depot]

Nothing

[twilit depot]

Nothing Overclocked

[vivid briar]

Hello, anytime I try to play with a friend I experience server connection lost. Played today by myself and was fine, tried loading in with a friend and couldn’t.

[craggy breach]

can I not download the base game until the patch is released? I had it undownloaded until wipe and now im getting 0 MB/s downloading

[bitter igloo]

No.

[pseudo bobcat]

I suppose I can ask here...
I have a question, is there any way possible, for me to somehow at the start of the wipe get my EOD account start like Standard account?
The thing is I wanna play like a Standard account, but tbh I don't wanna buy another account just for one wipe

[novel star]

I just bought the EOD version. Currently the game is not installed. My question is, should I install the game now while the servers are down, or after the update. I don't know if the game needs more time to download it after the update if I don't have it installed now?

[loud moss]

delete gamma buy alpha

[onyx wagon]

Hello , i have question about FPS , is more updates in game and with time , the fps will be higher or lower ? Thanks.

[latent barn]

Hopefully we'll get some bigger optimizations especially regarding CPU and RAM usage, but the game is how it is since it is in Beta

So in time it will probably get better

[onyx wagon]

Some times my antivirus block the game , try to stop the antivirus and run as administrative

[pseudo bobcat]

I suppose that's the pouch covered, but I'd love to also have the stash level 1 and less money (which ofc I can delete) but sadly I don't know way around the stash

[loud moss]

there is none

[river perch]

Hey, so.. I live in central/eastern europe, I have better ping playing with friends that are on russian servers, but for some reason, the launcher doesnt let me select them in the region select tab. But for some reason, I can select South America, West Coast USA and even Arabic servers. Does someone know how to fix this issue?

[lucid dove]

My install button does nothing from the launcher. Anyone know how to fix?

[worldly fjord]

probably everyone spamminf play and check for updates

[worldly fjord]

@lucid dove ^

[lucid dove]

I tried last night too

[austere plume]

South america server has removed? anyone know?

Brazil servers doesnt appear in launcher

[drifting sequoia]

Anyone know about what the music is used in the new trailer???

[scarlet oasis]

is the download speed for patch super slow for everybody rn?

[vivid briar]

it is for everyone

wipe day never goes smoothly

[scarlet oasis]

yeah thats what i figured

[trim torrent]

Hello! I have a issue. My bsg launcher is saying failed to enable high dpi support tarkov. A procedure imported by CefSharp.core.runtime.dll could not be loaded. I have reinstalled C++ 2 times and i have restarted multiple times. How do i fix this?

nvm i have resintalled

[past tide]

I just got a mag glitch in reserve and couldn’t pick up anything so I went to disconnect so I can rejoin and it insta killed me?

[celest pagoda]

Hi this is a cheater, shot me trought buildings.. cant report him

[burnt slate]

how to disable double click item use?

[hot needle]

cant accept therapist first task? no accept button, task doesnt load fully

[brave solar]

You got tarkoved, if you can't report it's because it's a bot

[summer osprey]

what can i do its still loading ????

[final hill]

my nickname is not available and my friend says that i'm still in his friends list as lvl 44?!?!?

[burnt slate]

accept button here

[hot needle]

oh thanks!

it moved

[silver mason]

when I try to update eft it says files are compromized

[rain cedar]

That is an AI, not a player. That is why you can't report it.

[prime pulsar]

ummm

running minecraft in the background of the game made it crash twice for me

[rain cedar]

Easy fix is not to run minecraft in the background?

[prime pulsar]

didnt know games can suddenly tell me what to do and not do

[silver mason]

@rain cedar idk what to do I tried everything

[prime pulsar]

fix your stuff dont tell me what to run

[rain cedar]

Delete the game folder, do a clean install

[silver mason]

is it best to install on c or d drive

[rain cedar]

We're not responsible for you running 2 games at once which is eating away at system resources that the game may need.

[rain cedar]

Whatever works for you. SSD is advised.

[prime pulsar]

mate my pc can handle running both

your game got problems

[karmic isle]

Why are the items uncovered?

[prime pulsar]

what next? tell me to not run chrome at the background?

no discord? no OS sensitive processes?

[rain cedar]

Yet it doesn't. I'm just telling you how to fix it, up to you if you want to do it or not. You can file a bug report through the launcher with logs, but imo that's a non issue.

[prime pulsar]

okay, ill do that thanks, where can i find logs of crashes for the report?

[fallen tree]

someone help it says Failed to download "/client/live/updates/0.13.1.3.25206-0.13.5.0.25720_573a6fe6-93bd-4ba7-80f5-3e1f1f9e9df6/Client.0.13.1.3.25206-0.13.5.0.25720.update" when i download

[river perch]

There is wall without colision

on streets, other side of goshan you can go through some of the wooden things blocking the windows

and fall through texture

[night path]

so is the new UI fucked or am I just blind and can't see where the accept quest thing is at

[worldly schooner]

i cant even download the launcher

[vivid briar]

ur blind

[night path]

where tf is it

I swear on my life it's not anywhere

[vivid briar]

ss ur quest page i closed the game

[night path]

from a clip I'm in a raid but should still work

[night path]

LMFAOOO

[vivid briar]

blind ass

[velvet pebble]

Is there a fix for really slow download ?

[night path]

Literally bugged idk man

[velvet pebble]

I’m at 1MB per second rn

[near sequoia]

Cannot create a username, keeps saying “invalid nickname” when it’s the same one I’ve used for many wipes. Help plz

[fallen tree]

someone help it says Failed to download "/client/live/updates/0.13.1.3.25206-0.13.5.0.25720_573a6fe6-93bd-4ba7-80f5-3e1f1f9e9df6/Client.0.13.1.3.25206-0.13.5.0.25720.update" when i download

[rain cedar]

There is nothing that can be done except pick a different name.

[dreamy creek]

nah i have it too- happens regardless of name

[fallen tree]

help

[rain cedar]

Then try disabling any AV software and restarting the game. Can't really think of anyting else i'm afraid

[velvet pebble]

Is there anythitn i can do to maximize download speeds ?

[fallen tree]

buy ssd better internet move to monaco

[velvet pebble]

Already have SSD

[fallen tree]

better internet move to monaco

[velvet pebble]

It just stuck at 1MB

[dreamy creek]

figured* it out. having "GG" in my name makes it invalid. amazing LOL

[night heath]

signed up and registered

but when i go to login to launcher

it gives me connecting auth error 213

and 1hr wait time

[grim imp]

hello there

having issue on this. Anyone has a solution for that?

[fallen tree]

same

coz its too many people downloading the game

[grim imp]

huh

I thought it was just me

hmm still the same. Ive changed the host server to 92.223.97.97 cdn-13.eft-store.com and the problem still persists

[near sequoia]

My user name is “Skillybizket”…if I remove kill it works. Is there any work around this?

[dreamy creek]

looks like the name filters got a bit draconic- i used to put mine as SaphGG (channel name), but GG isnt allowed anymore so had to remove that ahah

[near sequoia]

Kinda weird @dreamy creek I have that name branded all round my content creation stuff. Now I’d have to change everything.

[dreamy creek]

i mean- unless your content is ALL tarkov i wouldnt change the rest of it around the game. could try idk sk1llybizket or something

[spare sundial]

pretty inconvenient way of doing it but you can hit retry over and over and slowly download it, it takes a second to do tho

[near sequoia]

It’s pretty much all tarkov…using a one or other variations doesn’t work been attempting them.

[prime pulsar]

FAST WHY AM I BLIND AND HOW DO I COPE

no its not a night raid

nvmd i got killed

[near sequoia]

@dreamy creek it works if I do skllybizket this is goofy but it works I guess.

[ionic fable]

getting this error anytime I attempt to barter trade with mechanic

[lime blaze]

why did an ai scav shoot me when i have 0.20 karma and didnt shoot at any scavs yet

one-banged the little shit, now im negative karma, and a player scav killed me after

that was so dumb

[dreamy creek]

pray they loosen the filter ig ; w ;

[nimble jacinth]

How do you know it was AI ?

[dreamy creek]

inb4 he got baited by a player scav near-missing him lmao

[lime blaze]

it hit me first and still got negative karma, it was walking around

ive literally played this game since before interchange, ai scavs are dumb easy to spot

see ya next wipe, game hasnt improved

[dreamy creek]

cya

[vivid briar]

why cant i update my game? is it the servers

[fallow trout]

does anyone else have server lost issues i can never get into a pmc no matter what i try the server just loses connection

[vivid briar]

servers are super laggy rn

[gloomy sequoia]

Unable to download the file
Failed to download "/client/live/distribs/0.13.5.0.25725_cc54f2cf-f3d5-4092-a1c3-95345fb08107/Client.0.13.5.0.25725.zip"

[rain cedar]

Need a screenshot

[fallow trout]

this has been happening since i bought this game even before patch LOL i can never get in

[vivid briar]

it could be you're internet then

[rain cedar]

Playing on wifi or wired?

[fallow trout]

wired 1gig connection lol

[rain cedar]

That issue is usually because of connection issues.

[fallow trout]

i never have issues with any other game tho?

[ornate kestrel]

hey does know anyone know how i can fix this

[rain cedar]

Like packet loss or poor routing

Other games will use a different networking and servers. Does not mean anything when it comes to EFT.

Different games, different ways of working.

Probably best to get in contact with actual support through the launcher for that one.

[ionic fable]

I don't think so, look under fences head

[rain cedar]

No, it's for the user with connection issues when going into raid

[fallow trout]

alright

[muted thicket]

my game is taking forever to unpack (like over an hour) and when it gets to 92% it says "calculating time" and stays on that permanently

it happened once and i restarted the download and now over an hour later im getting the same issue

anyone know whats up with this?

[uneven ridge]

is usec or bear better this wipe?

[cunning mica]

Anybody else notice that almost every item is already inspected by default? Thats how it is for me and my buddy

[fathom anchor]

is anyone else geting aborted when trying to load into a raid?

[viscid bison]

game keeps crashing every like ~15 min in raid

[frail hollow]

How's the performance?

[viscid bison]

the game runs fine until then

[final flame]

is it jus tme or we cantaccept quests `?

[rain cedar]

You can

Top left

"Akzeptieren" or whatever it says lol

[verbal ocean]

I just upgraded to eod from standard, how do I get the new stuff? I haven't received anything in game mail

[rain cedar]

Were you logged into the game or launcher while upgrading?

[verbal ocean]

I think I had the launcher open

[final flame]

omfg im stupid sorry ty HAHA

[worn fog]

a bunch of barters just wont work

what does that even mean

[rain cedar]

You may need to wait a bit, as wipe and patch days to put the servers under a bit if a strain. If you didn't get an ingame message with the items by tomorrow, contact support.

[rain cedar]

Server issue by the looks of it.

[verbal ocean]

Alright, cheers

[night sandal]

same issue

[muted thicket]

@rain cedar u know anything about this?

[rain cedar]

Not at the moment

[cosmic fog]

is BSG investigating what is going on with AFRICA servers. no one can get a game

[obsidian bronze]

Someone’s just reported it so I assume they know..

[orchid junco]

I keep getting "game aborted". is it my connection or the server? what do I do

[cosmic fog]

thnx

[ebon sail]

I love the launcher telling me I have corrupted files and to verify files again but it keep doing it even after

[rain cedar]

Deleting the entire game folder and doint a clean install may work

[ebon sail]

RIP I will do that then, will play tomorrow I guess

[wild kernel]

hey , tryied to reconnect to a raid , where game crashed, it says server connection lost and it will let me reconnect again (which means im not dead) \

[ebon sail]

thank !

[wild kernel]

is this a bug ? (chekc msg)

[obsidian bronze]

Is what a bug?

[viscid bison]

in the top left lol

[wild kernel]

check my msg above

[rain cedar]

Under fence

[viscid bison]

i know its hittin us all real hard

[rain cedar]

If it keeps repeating this loop, the raid instance may have crashed. You can try to wait and see if it reconnects eventually, or just back out of the raid.

[wild kernel]

ive tried like 5 times... And i had crazy loot on me ... what a bummer man

please have them look into it... it sucks .. and i bet its gonna be happening alot

[night sandal]

i cant even move stuff into my inventory

[wild kernel]

now it says server conn lost , and a death sound played out and scav is on cd.. nice..

[lone oar]

Why do I need over 60 fucking gb's to download this shit game it literally says 37 gb required

[tall karma]

When I select any other region server I got disconnected, even if my ping is low

same account with eu region doesn`t work

even if I retry 15 times and finally get connected, I will have 10-15% packet loss

[rain cedar]

Wired connection or wifi?

[unique beacon]

anyone unable to update patch?

[earnest basalt]

i have a ryzen 5 3600 and a 6700xt, 32gb ram, should i use a 1080 or a 1440p monitor? i know that tarkov is more cpu based so should i switch to 1440p to let my graphic card work a little harder?

[quartz token]

Hey guys, if I have "Status code: InternalServerError" what can I do? I cannot open the launcher, and when i'm trying to log into the account on EFT website it's says im Perma blocked. (I bought the game today at the offical EFT website) Any helpers?

[velvet pebble]

Anything to fix slow download ? Plz help

[rain cedar]

Do you have a screenshot of the error?

[tall karma]

Wired connection

[rain cedar]

Could be related to poor routing by your ISP. You should contact support through the lancher and they can talk you through in more detail.

[modest axle]

Unable to download the file
There are no channels available for the specified file how do i fix this error

[karmic isle]

Hi. Items are not hidded anymore after wipe to discover it again?

[tall karma]

Ok I will try

[karmic isle]

all those items are uncovered lmao

its my first opening of this game after wipe

[mystic crescent]

when i try to buy tarcons key for prapor task this pops up, restarted the game a million time

[grand socket]

Hi guys do i need to check Ram auto cleaner option?

[modest axle]

Unable to download the file
There are no channels available for the specified file how do i fix this error

[grand socket]

i have ISLC but do i need to check it?

[loud moss]

not with islc.

[grand socket]

alright

[honest heath]

what is this error

[karmic isle]

i have the same issue

idk is it normal or no

but discovering items is always a free xp

[modest axle]

Unable to download the file
There are no channels available for the specified file how do i fix this error

[obsidian bronze]

They removed the examine items a while ago, last wipe.

[quartz owl]

SO i got eod but still says standard at launch screen how do i fix?

[karmic isle]

🤔

[fallen tree]

how big is tarkov rn? like in GB

i cant download it wont let me im gonna uninstall fully i think

[obsidian bronze]

Screenshot of error?

[karmic isle]

thanks bro

[fallen tree]

same

[modest axle]

only at 41%

ive tried it twice

[fallen tree]

JUST SPAM DONWLOAD BUTTON until its done

its a glitch coz many people downloading

sorry for caps i didnt realise =))

[modest axle]

it doesnt move for me

[fallen tree]

u have ssd and fast download?

[modest axle]

i have ssd but shit internet

[fallen tree]

ahhh

yea for me i just spammed it coz i get 40MB/s

try in a day coz many people downloading rn

[short pond]

I didn't get extra 2 rows of storage after I completed terragroup trail

[polar badge]

why does tarkov say i dont have enough space in my C:/ drive when im trying to download it on my Q:/ drive

[fallen tree]

because you have no space left

[polar badge]

on a completely seperate drive

[fallen tree]

switch drives

[polar badge]

ah nevermind i see now, the temp directory is set to somewhere in C:/

[fallen tree]

fair enough

[cerulean isle]

I have contacted [e-mail] but have not received a response after more than 10 days.
I saw on the official website that if there is no reply for more than 10 days, please use a different email address.
I tried to contact them at another e-mail address, but there was no reply.
domain is gmail.
I also inquired on the forum, but it did not seem to be working and I did not receive a response.
Where should I contact next?

[slim spruce]

@tranquil trellis to use mod mail your dms to server members must be open

[meager tulip]

Keeps saying connection errror when i am loading into streets raid, same bug we had when streets came out why is it back again bruh :/
Have we got a hot fix or nah?

[obsidian bronze]

You need to wait a bit longer unfortunately, wipe means longer delays in replies.
The more you email, the longer it takes for a reply

[tranquil trellis]

i saw that instantly already

[mystic crescent]

please fix this, i try to buy tarconne office key and i get this

[meager tulip]

Please fix streets

[cerulean isle]

@obsidian bronze
okay. I'll wait.

[grim hatch]

Can you DM me both emails you contacted us with and the time at which you did?

[muted thicket]

my dumbass just had to wait a few mins nvm

[sharp ibex]

anyone find a fix to not be able to turn in missions

[steel basin]

i have a bug anyone help?

i cant buy anything my money is bugged

i restarted the game a few timnes and still wont work

[orchid junco]

I confiremd leave but got to keep my stuff

[obsidian bronze]

Got clip?

[steel basin]

i can streasm it

[rain cedar]

What do you mean turn in missions? Button is at the top left right under Fence picture, same place as accept. If it's not that, i'd need to see a screenshot

[steel basin]

you can see i have money on the right

[knotty beacon]

Anyone figure out how the loadout presets work? The purchase button is greyed out?

[obsidian bronze]

Where the red box is. Click that.

[steel basin]

its telling me i dont have the money

[steel basin]

got you thanks for the help

[obsidian bronze]

np

[patent vine]

my game is fully bugged

[white tapir]

i need help. my game constantly crashes with unity error, i have tried everything and i dont get it to work.

[obsidian bronze]

How do?

[patent vine]

İ bought alucky scavbox it took my money but i didnt get the box. After a few relogs i got the most money back but now my ruble is stuck at 1m . Whenever i sell anything to a trader i lose the item but dont get the money. İ cant even group up with friends to join raids

[obsidian bronze]

Your stash full?

[patent vine]

İt was full when i bought it

But now the half is empty

[clever moon]

anyones game stuck at 0/0mb i tried to redownload the game for this wipe and its just stuck and ive tried everything

nvm

[night heath]

?

[patent vine]

anyone please??

[boreal solstice]

^ Trying to barter Tarkone Directors results in the same error as above ^
Very reliably. After error occurs game needs to be restarted because of endless profile lock error.
Buying other things works fine. Dunno about barters.

[native scaffold]

@rain cedar invisibility bug is back. my team mate was unable to see the rest of our party. he got spammed with these error messages in the console: https://cdn.discordapp.com/attachments/1139225522958782576/1139234207042900058/2023-08-1018-26_-33.2_24.0_76.8_0.1_0.7_0.1_-0.7_10.14_0.png

maybe it can be forwarded or something.

[rain cedar]

Bug report through the launcher please, with logs.

[dim star]

can someone help me figure out how to activate my eod upgrade?

[obsidian bronze]

Need to open a bug report in the launcher please

[patent vine]

i did already but how long does it usually take to get answers?

[obsidian bronze]

I can’t give an exact time scale, but hopefully not long

[patent vine]

because i cant even join a raid

[vital thorn]

you ever just

[obsidian bronze]

??

[vital thorn]

im in raid in the picture look at the background

i submitted a support ticket in the launcher but it won't let me submit videos

[fickle zenith]

I have been pressing "update game" button for hours now and still not updating. I got automated updates on.

[ornate kestrel]

is anyone able to help me with this

[night heath]

can anyone help with this?

[night heath]

lost my original account email and im trying to buy another copy of game but this keeps coming up

[rancid prawn]

where can i report a bug?

[toxic elm]

game launcher

[gray elk]

A screwdriver is giving me moving errors, and I cannot move it or move anything in my inventory without getting moving errored and reset.

Is there any way to fix this?

[indigo flower]

I'm having this problem since I got the new graphics card (AMD Radeon RX 6700XT) and I literally dont know how to solve this, every single time I shoot a bullet, I always get lag spikes at the only moment I shoot. Is there any way of fix it? (I'm sorry if this is the wrong chat to type this)

[pliant steppe]

Keep getting this when trying to barter

[tulip jewel]

any idea how to remedy this? I've tried running as admin and I can't even uninstall via the wizard because it says access denied

[rapid girder]

what cpu do u have? have u upgraded ur drivers and installed AMD Pro edition?

[obsidian bronze]

Known bug. Being investigated

[indigo flower]

ryzen 5 5600 and yes my drivers are up to date

[wooden pumice]

keep getting connection lost on connecting as a scav on streets

[indigo flower]

and I have no idea about AMD Pro edition, what's that?

[rapid girder]

It for Drivers and stuff directly from AMD

[vivid briar]

eyo quick one, i bough scav case from therapist but i had no inv space in stash and my Scav case disappeared , where do i get it

[rapid girder]

did u buy ur graphics card used? what about ur voltage/power supply? since u upgraded graphics card did u upgrade power supply too?

[exotic violet]

I just bought a lucky scav junkbox, i didnt have enough space but the money was gone. Is this a known bug or do i need to send a ticket to get my money/scavbox back?

[indigo flower]

my pc is basically new, I got everything new, I'm gonna list my parts:
AMD Ryzen 5 5600
AMD Radeon RX 6700XT
16GB 3200mhz DDR4
1TB SSD gen.3
500GB SSD gen.3
Cooler Master MWE 750 GOLD V2

[vivid briar]

just happened to me 2

[rain cedar]

You can send me the ticket # and the video link i'll attach it

[obsidian bronze]

Open a bug report, I’ve seen a few people with this error, just not sure if they’ve sent a bug report through.

[naive steppe]

What does invalid nickname mean? I used the same name last wipe

[exotic violet]

Do i submit this through the eft launcher or on the website?

[rancid prawn]

prob they stole your name

[obsidian bronze]

Username filter being triggered for some reason

[obsidian bronze]

Launcher

[naive steppe]

it's the same as my discord so that's strange

[obsidian bronze]

Yeah a few names I’ve seen being blocked is questionable

[lone oar]

Anybody know why I cant hear anything in tarkov?

There is no option to change output either

[obsidian bronze]

tried relaunching?

[lone oar]

Yes

Doesnt show up in my volume mixer either

[mystic crescent]

I CANT BUY KEYYYS FIX IT

[naive steppe]

I'm guessing they don't like the word "funny" for some reason

[obsidian bronze]

It’s being investigated

[lone oar]

Is there anything else I can do? I dont understand why there is no output option

[rapid girder]

They broke healing by therapist, it does nothing

[obsidian bronze]

I actually don’t know. If you wait around for shiro to pop in, ask him. I don’t have access to pc rn, so it’s tricky to advise

[exotic violet]

They closed the functionality to submit a bug report rip 1,1mil roubles...

[mystic crescent]

man now tarconn is out of stock, when i try to buy 303 key i get the same error i previously got

[obsidian bronze]

they’re looking into it..

[rapid girder]

what about therapist not healing

[azure bone]

bro when are they gonna fix the barters, man i just wanna buy an ump

[paper marten]

anyone here know how to fix the issue of buying the prepare for escape edition and not getting any ingame rewards, I dont have any messages in the game and the launcher says i have the prepare for escape edition

[grim hatch]

Do you have a video of the issue occuring?

For example using nvidia Shadowplay?

[obsidian bronze]

Happened to a few others too, Mat.

[lone oar]

Is there really no output option?

[hoary shale]

Where's the COMPLETE i'm supposed to click

[obsidian bronze]

Top left

[grim hatch]

Click complete, top left

[hoary shale]

Thank you

[grim hatch]

If anyone has a video of this problem with the case being purchased and not given in the inventory please let me know

I'm checking it out

[rapid girder]

this can take like a few mins to like an hour

[paper marten]

okay thank you, i was kinda freaking out about it because my friend got his instantly

[exotic violet]

Unfortunately no, my stash was simply full when i tried to buy the scav case, got a error message for a full inventory, then the money was gone.

[atomic mist]

in the same boat as you rn brotha haha

[obsidian bronze]

You may need to wait a bit, as wipe and patch days to put the servers under a bit if a strain. If you didn't get an ingame message with the items by tomorrow, contact support.

[paper marten]

okay thank you

[grim hatch]

Understood thank you for the info I'll check it out.
The fact that the support section is closed is probably due to the fact that we are overloaded by tickets due to the server load, which will soon stop.

Once opened again, in a few minutes or hours, you'll be able to create your request

[lone oar]

Why isnt my audio working? this is the stupidest shit ever if they just had a fucking output option this wouldnt be a problem

[foggy tide]

Playing on African servers may result in the loss of equipment due to the disappearance of insurance signs after entering the battle zone?

[exotic violet]

Ty for your work! Talked with some other people with the same issue, so it is most likely easy to recreate the issue. I'll be opening a ticket when able and maybe get my roubles back

[foggy tide]

I asked my friends who were playing on other servers and they didn't have this problem

[soft owl]

Can someone help me, I installed the bsg launcher, when I go to install, no installation starts -,- it's the first time I've had this problem, I don't know how to solve it, I searched the support site of bsg, but nothing, has this ever happened to anyone?

[urban osprey]

same im also experiencing this, it wont let me install the new patch - whenever i click it, it just doesnt do anything

https://bonk.is-very.cool/screens/XfgX3se.png

[rain cedar]

Press the button and leave it running for 10 minutes. This happened to me once but it eventually started.

[urban osprey]

yea can confirm, it eventually started a few mins later

[soft owl]

ok i will try to wait

[urban osprey]

no problem my friend.. See u in raid

[novel star]

As a scav I can't play Strees. So each time the matching is over 10 minutes. So far I haven't been able to get into a raid with scava. Anyone else having this problem?

[viscid bison]

maybe im crazy or something but the game is crashing randomly in raid this is the 4th time i have died cuz my game has crashed and its kinda making this unplayable

[novel star]

Imagine u spent today 147USD on this game because u like scaving and chilling, and you are not able to play as a scav.... @rain cedar .... not fair

[loud moss]

what lol

[exotic violet]

Update, it appers that my rouble count is increasing, i havent done a raid since i lost the money. But i just went from 115 000 -> 655 000, it increased, but not the whole 1,1 mil which i paid.

[lone oar]

Anybody know why I cant hear anything at all when I load up the game?

[cedar wraith]

Keep on getting server connection lost while trying to load in

Happened a couple times already