community-support

[loud moss]

do you have an ssd in the pc?

[west shore]

tarkov community is helpful and yes 1tb

[loud moss]

that'll be fine then

[west shore]

just enough to fit tarkov also i am running stable 50 fps and typing no problem while in offline

670 dollars

since when is a dollar worth more than a uk pound?

[loud moss]

make sure your case can fit the mobo

[tired axle]

nope it's been join on for like a week for him

[west shore]

ive got a

idk what case it is

it seems small

its an AVP

[loud moss]

take a pic of the front of the case and the side

[west shore]

its dusty

[loud moss]

wont make a difference

[west shore]

havent cleaned it in 2 weeks and i need to make space to move it

trying to hide some of the codes i have sticked onto there

i can try again if it looks bad

enclosed space > will move it somewhere better soon

[loud moss]

try to take it from further back

at the diagonal angle like the first pic

[loud moss]

yeah that'll be fine to fit the matx mobo

[floral aurora]

that thing looks like its gasping for air

[west shore]

it is

im trying to find a place to move it

[floral aurora]

i see

[west shore]

i used to have it ontop of my desk but

it was so fucking uncomfortable not being able to do stuff

i dont know where to put it to be honest

i have no space i am packed into the corner of my room between my bed and the window

lmao

[torpid tundra]

anyone know how to fix the error where it wont let you install because its being used by another process?

[slim spruce]

disable windows defender

[torpid tundra]

i did

[slim spruce]

reboot then and try again

[torpid tundra]

ive done that too

[slim spruce]

That error means another program is using it. What other antiviruses do you have?

[torpid tundra]

i dont have one, only the built in windows one

is there any other types of apps that could cause that

[slim spruce]

run the launcher as admin while defender is disabled

Also, try changing the temp folder to another one in the launcher settings

If that does not work add the game and launcher folders to the windows defender white list and reboot.

Even if disabled other things are going on

[proven monolith]

how do i fix awaiting session start loop pmc and scav

[dusk wharf]

Proof or it didnt happen

Pics?

[slim spruce]

post pics or it didn't happen

[slim spruce]

[cobalt onyx]

hey can someone PLEASE help me out i am having major stuttering issues in this game, sometimes when i load into raid it freezes on awaiting session start, then deploying, then a black screen, and then i get server connection lost. and if it doesn't do that i run around with my fps on 50-70 which it should be on im fine with that, but then it randomly spikes to 1-10 every other second.

this just started happening 2-3 days ago, ive tried lowering my res, changing that pagefile shit, using process lasso, clearing cache in tarkov launcher, changing properties in escapefromtarkov.exe that got recommended to me by a long reddit thread, changing my graphics settings to all sorts of things, and updating my drivers. probably more i also forgot about.

my rig isnt the best, im running a ryzen 7 2700x, 16gb of ram, and a rtx 2060. although i was fine with the fps i was getting before but some major fuckup occurred and now there are constant stutters after not changing any settings.

[slim spruce]

reinstall your graphics driver in the custom option (not express) and check "clean installation"

And also see what your ram usage is at

[cobalt onyx]

70-85% in task manager

although im running 2933 mhz since my mobo is shit

[slim spruce]

What is your page fil at?

and is it on C?

[cobalt onyx]

yes it is, and i put it on 16000 initial 30000 max to begin with since i saw a thread saying i should do that, tried it, didnt seem to fix it at all infact made it worse. so i undid the changes and put it back on automatic since thats what ive been using for 1-2 years now on tarkov and ive never had an issue

[slim spruce]

If you are maxing out your ram like that page file might stop helping

Try lowering your settings

[cobalt onyx]

to what exactly

[cobalt onyx]

doing this atm

[slim spruce]

your page file is not set

You should set it back

[cobalt onyx]

yh set it back but to what

[slim spruce]

16000 and 25000

[cobalt onyx]

yea i did that, also did clean driver installation, loaded into a shoreline pmc and was stuck on this screen

finally it loaded, and then i was stuck walking around with 5-15 fps

with constant freezing

also note that i loaded into a factory pmc, ran around with no fps problems at all

probably because its a small map

[slim spruce]

If your ram is maxed out and page file is not helping you may need to upgrade your ram

Or you need to drastically lower settings, especially resolution

[vivid briar]

Does anyone know how to fix a bug with the tank in RB-ST being unable to mark for revision? I have every other tank marked and for the last one I placed the marker and finished the countdown, but the task never completed and I can no longer mark it

[frigid idol]

anyone know how to fix this problem i am running into

never had a problem before but left the game running for a few hours while i was away and i go to load into a game and it matches me for about 13-17 seconds and closes app

[proven monolith]

can i kill scav bosses and guards as a player scav or will i lose rep?

[frigid idol]

youll lose rep

[proven monolith]

:( just lost a pmc kit to tagilla and i didnt shoot him tried to run but ran out of stam and he slapped tf out of me 😭

[marble jay]

Hi folks,

Seem to be having some issues logging into the launcher.
Getting an Error on POST message with some "Suspicious behavior" error code.
No VPN and connected to the same internet I've always been on. Any fix for this atm or reason why this may be happening?

Full error code

[marble jay]

^ restarting system, internet, and re-installing launcher still fails

[ornate osprey]

Is it normal that I have 160+ fps with Nvidia Reflex? I have a 144hz monitor and G-sync enabled. So I should get a maximum of 144 fps, right?

[ornate eagle]

screenshots of where you kill scavs in raid as PMC and no progression goes up

[obsidian bronze]

https://www.escapefromtarkov.com/support/knowledge/426

Right at the bottom will explain the steps you need to take;

Suspicious behaviour. CF-RAY
May occur when trying to login via Launcher or site. Please, contact support department attaching screenshot of an error, CF-RAY id, your current IP adress (you may use https://www.whatismyip.com/ service for that). You may contact support via site https://www.escapefromtarkov.com/support/contact or by an email [e-mail].

[summer burrow]

Hello, I bought the game recently and it was working fine for the first few days. After that i started getting the blue screen of death whenever i would get into a PMC raid. I tried certain methods such as updating my drivers, redownloading the game but no solution worked and in fact i can no longer even get past the launcher as my game completely crashes and leaves no logs behind. What should I do?

[wooden pier]

when starting the game check task manager see if its using ram.

[ancient plank]

bump please help with this fucking issue the game is unplayable after 1 zoom in i get half my fps

[tired axle]

extremely bad ping problems on only tarkov, help?

[ornate osprey]

I get the red network icon in the top right corner quite often. Sometimes with a yellow number in %. How can I fix this? I have set manual the servers with lowest ping in den Launcher

[tulip jetty]

is there any way to fix the issue when u load into a raid and i get connection error and after restarting the game it doesn`t let me back into the raid anymore. Is that a server issue?

[hollow fox]

So does the green flare make ai scav extract with me scav camp coop on interchange or it was some event like someone posted on reddit ?

[ancient plank]

thats not really true i dont think so

[loud moss]

This isn't something you fix. It's pip rendering in scopes rendering twice

[blissful nest]

Far-forward GPS unit, any known places it can spawn other than Labs?

[hollow fox]

scav case

[ancient plank]

so just not use an zoomed optic on this map ever?

[loud moss]

If your pc can't handle it sure.

[ancient plank]

i can handle every other map with optic zooms

[ancient plank]

except the water treatment plan on lighthouse

also it happens some time with some scopes not all of them

[cedar sand]

Green flare is only used for extracting at Klimov on Streets. If you are talking about the poison flare that made all AI friendly, it could have been used during the last pre-wipe event in December, yes, but it won't work anymore

[cedar sand]

Specs?

[hollow fox]

ok that what i wanted to know. thx

[loud moss]

Because its more intensive

[ancient plank]

well thats fun and makes sense

[loud moss]

Correct

[lofty orbit]

im pretty much done the hideout should i just sell all the left over junk or should i still keep it?

[brisk jasper]

how much is kiba ouer key

outer*

[quiet summit]

I would just sell them if you don't need it

[daring sun]

I don't know why but I am level 26 but my ragman quests have not come in yet, is that normal?

[olive roost]

Im not sure if it has anything to do with tarkov but everytime I go into a raid my keyboard has a crazy latency and I have to disconnect reconnect my keyboard every single raid for it to not have a latency, it feels like my character is drunk and everything I tell him to do he does 5 seconds after

[winged dome]

anybody wanna play customs? im new and have been TKd 3 times in a row off spawn

[olive roost]

#pvp-lfg

[olive roost]

if u have any questions u can dm me but I wont be able to play

[winged dome]

thanks

[flint sable]

can anyone help with the server connection lost, been getting it nonstop today and today is the first time ive been getting them

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/439

[supple comet]

Is it a known bug... game crashing when you open your quest log mid-raid?

[modest brook]

whats the best map to get into the game on

[humble spire]

wh cant i buy stuff from traders it say i have 0 roubles

[loud moss]

click the blue box at the bottom

[vivid briar]

game is on 7 fps on loading screen and stuck loading slow

[gray coyote]

I am curious if the air filter still bugged?

[void glade]

so it says i have something on the flee even tho i dont

[wide cloak]

when i got extracted all my friends we all got a error and my friend said all his text turned to chineese. is everything ok with tarkov?

[slim spruce]

@hidden cloak to use mod mail you dms to server members must be open

[hidden cloak]

sorry, you can remove me from here now, i came to report a teamkilling virgin but i dont have a video

[slim spruce]

@hidden cloak thanks. keep it in mod mail though please

[hidden cloak]

oh i thought reacting opened this channel for me, my fault

[severe arrow]

can you report a cheater

[slim spruce]

@severe arrow only if they're on discord

[severe arrow]

gotcha happened in game just had a vid

[flint storm]

Is there a way I can see the logs of my previous raids and see players names?

[slim spruce]

no

[flint storm]

seriously?

[flint sable]

can anyone help with stuttering issues?

tarkov has been making my computer stutter and slow down the entire day, and it hasnt happened before until this morning

[wide cloak]

what specs

[flint sable]

I5-9600k, rtx 2060, 16gb of ram

[wide cloak]

so your saying that ur pc has been slowing down or tarkov

[flint sable]

My computer has been slowed down heavily when Im on customs or woods, to the point where if I tab out I get a server connection loss

And it’s been stuttering heavily today

[wide cloak]

check windows updates
check if temps are ok
check that wifi is ok
troubleshoot with windows tools
and maybe try searching on yt, if not ur prob gonna have to factory reset ur pc

is it just ONLY on tarkov?

[flint sable]

Only tarkov

I reinstalled the game as well

“Semi” helped but still stuttering a lot

[wide cloak]

hm check ur settings. try it on all low settings and see what happens however ur pc should be able to run it. try running it on all low settings

resampling off etc

[flint sable]

It’s ran the game fine until today, since I woke up and did a scav run before I went to church, I come back from church and when I start my computer it auto went into bios for some reason and then my game went to shi

[wide cloak]

after me and my friends extracted we all got a error message, one of my friends got scribbled letters all of my screen and my other friend and me got http error something. either way, one of my friends text in tarkov turned to chineese and it was buggy. other than that, u can ask someone for help, or just maybe wait a couple of days because ive had some problems i havent gotten and its prob just tarkov being tarkov and its prob gonna be resolved soon

[errant rapids]

why cant i invite my friend, clicking invite to group does nothing

[wide cloak]

nvidia drivers are bugging out just wait for a update

[signal phoenix]

Anyway to fix lag when looking left to right ?

[bitter light]

clear temp files through launcher and clear cash

[orchid ermine]

anyone got a way to optimize frames on streets

[charred swallow]

XMP enabled on bios helped a lot for me

[quiet summit]

That man left a couple minutes after asking the question lmao

[dim sigil]

i would like to report someone, is there any way for me todo it by having his name?

[quiet summit]

In-game or in the Discord?

[dim sigil]

ingame

killed him and then he added me

[quiet summit]

I think you can do it when you try and look for him on the friends list

[dim sigil]

nop, can only rep his nickname wich i did but like its a casual name

[quiet summit]

wut

I thought that's what you meant

No

Actually, send me those screenies in DMs

[dim sigil]

ok ok hold up

[uncut meteor]

Why is the box grey for wanting to change your email?

[quiet summit]

Disabled

[uncut meteor]

I need to change mine asap, switching emails

[uncut meteor]

What should i do?

[quiet summit]

You may reach out to [e-mail]

[uncut meteor]

Yeah i did

Waiting for response, how long do they take?

[blissful nest]

a few minutes/hours/days/weeks

[barren helm]

No AI scavs are spawning for me in practice mode since 2 patches ago, anyone know why?

[quiet summit]

Did you enable scavs?

[barren helm]

yes

it was working fine before the patches

not getting any answer on my tickets about the issue

[blissful nest]

patience

[signal phoenix]

hey i have a probelm where when i look left to right fast i get stutters

but i still get high fps

fixed it

[worldly badge]

why are my loading times so long? i have a good pc but it takes me so long to load into raid

[viral quiver]

hey not played eft in a while now i have no install button on the web page any idea ?

[ripe crescent]

Been waiting for 6mins xdddd

[pliant hinge]

Do people who finished the quests before the update get the extra XP or no?

[north crescent]

anyone knows any fix for this error 0xc000009a eft?
i tried some stuff on google but nothing really fixed it

[maiden merlin]

can help?

[paper barn]

Need more info on what caused the crash to help

[blissful nest]

come back complaining when you'll get 30+

[ripe crescent]

If I didn't restart I probably would have

[quiet summit]

@vivid briar Hello! In order to use modmail, please open your DMs to server members.

https://cdn.discordapp.com/attachments/983260800791756820/1037866199406628874/image.png

If the previous does not work ; will have to adjust your per-server Privacy as well then.

https://cdn.discordapp.com/attachments/983260800791756820/1047686581575766047/image.png

[raw salmon]

Giving xp bonus doesnt erase the problem with cheaters

[maiden merlin]

during the game

[robust brook]

any way i can get the new exp from the update as i just did 2 of the quests

Friend From The West. Part 1 and Humanitarian Supplies

its only 7,400 bu its still nice to have

[paper barn]

If you already completed them there's no way to get the extra xp

[upbeat steppe]

I am getting Server connection error every raid I try to load into you. I have tried a few things. Any advice is wonderful. Thank you

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/439

[upbeat steppe]

thanks appreciate it @slim spruce

[wise forge]

when i load up tarkov it says invaild url how do i fix that?

[wicked oracle]

how to manually repo

report cheaters

[slim spruce]

report them ingame on the death screen

[wicked oracle]

ive got a clip tho for evidence

[loud moss]

bsg does not take video reports

[wicked oracle]

thats bad

ok fair enough thanks tho

[severe lynx]

how do i contact support

[hardy fern]

how do i transfer escape from tarkov files from a hard drive to a ssd

[slim spruce]

copy paste the game folder with escapefromtarkov.exe in it and use the launcher's "set the path.." to that folder

You might need to delete the original folder after copy pasting

[slim spruce]

for what?

[severe lynx]

account issues

[slim spruce]

You contact support on the website?

[severe lynx]

no response for the past 4 days

[slim spruce]

It can take time.

[severe lynx]

aight

[maiden merlin]

Every Raid the game crashes! its unplayable

[stiff rune]

have you looked at cpu/gpu/ram usage in task manager?

[maiden merlin]

No , but thanks! Good idea

[maiden merlin]

But how do i do it? When i get crash my screen freezed. I can't do anything

[stiff rune]

does it let you load into raid at all or does it always crash in loading?

also how much ram do you have?

[maiden merlin]

at the beginning of the game

[maiden merlin]

16

[stiff rune]

and this happens on every map?

[maiden merlin]

Yes

[stiff rune]

has it ever worked?

[maiden merlin]

I bought it recently

[stiff rune]

what is your ram usage without tarkov?

[maiden merlin]

I dont know

[stiff rune]

can you look in task manager?

[maiden merlin]

I'm not at the computer right now

maybe we'll chat tomorrow

[stiff rune]

alright, then just message me when you're back and we can keep trying to fix this

[maiden merlin]

Thanks

[coarse jasper]

hey guys, my account suddenly logged itself out and i've tried to log back in (i remember my account details). i also didnt get any sort of email of a password change, anyone know whats up with it?

tried to reset password too, used the new password, and it's still not logging me in

[wicked oracle]

can i get a refund on the game due to it being unplayable?

[rare nacelle]

anyonme else having login issues today?

[left onyx]

im having ""Anti cheat connection failed, please restart game"" again, i have all 3 exe's set as admin still and the logs are different this time, i cant tell whats going on in them tho

and they are allowed through my firewall as well

[sinful field]

anyone know a fix for the "game aborted try reconnecting" issue

[violet tulip]

So if I leave game because of server lag does my stuff get's back on insurance?

[slim spruce]

If you go MIA you don't get insurance.

If you confirm leave and die you do.

[violet tulip]

It still takes 24 to 38h for it?

[slim spruce]

With prapor yes.

[violet tulip]

tnx

[silk meadow]

i havent been able to play a streets match since like the first update or 2, anybody know how to fix it? i keep getting server connection lost, than i reload back in and i get to actually see my gun but i try to move and instantly server connection lost.

[stiff rune]

tried making page file bigger yet?

that fixed streets for me

[silk meadow]

??

[stiff rune]

the page file, in windows settings

i can send you a link on how to do it if you'd like

[silk meadow]

yes

[deft surge]

.

[left onyx]

i tried this solution:

2. Delete  C:\Program Files (x86)\Common Files\BattlEye,  and go to the folder where you installed the game, delete the BattleEye folder and Escape from Tarkov_BE.
3. Open the Battlestate Games Launcher, and perform an Integrity check.
4. Wait for it to download these files again.
5. Once complete, go back to the game installation folder again. Open the BattleEye folder, and double-click the Install_BattleEye.bat.
6. Replace the EULA.txt file in the Battleye folder
7. Now launch your game and check if the issue has been resolved.```
but now game doesnt launch and crashes on startup. I have verified files and cleared cache but no change

[civic wave]

Hey anyone have any potential fixes for the constant server connection tried adjusting MTU to a way in which it wont fragment the packet but still results in packet loss anyway

[civic wave]

Please DM me with solutions to try i will be hopping off for the night

[slim spruce]

If nothing helps that error can also mean there's a problem with your connection being dual stack lite and not dual stack.

You may need to contact your isp about that if you tried everything else.

[left onyx]

can you tell me what dual stack lite and not dual stack means? my ISP can be trouble to work with

[slim spruce]

The problem is that the software the servers run needs a unique ipv4 and unique ipv6 address and there's 2 causes of this, either complete lack of ipv6 from your ISP (check "what is my ip" websites for that) or that you have a shared ipv4 but unique ipv6. This is only fixable by your isp either way.

So either you lack ipv6 totally or you have dual stack lite, if nothing else helps.

[left onyx]

ill look into that, thank you

ah ffs, can someone upload "Licenses.txt" from the battleye folder for me?

its missing and causing the crash

[slim spruce]

Oh that is a cause

[left onyx]

alright game launches again, and my IPs are showing dual channel not lite as far as i can tell but well see after a few raids

[molten yoke]

i have a pc and there are 2 hdmi ports and 3 of the other ones. I dont have a cable for those ones, but i have 2 cables for hdmi. one hdmi doesnt work for some reason

[tropic dune]

Hey I keep getting battleye connection failed on tarkov, i've followed the steps on the forum and multiple articals wtf do I do?? ive reinstalled the game 3 times, reinstalled the launcher twice, disabled firewall, disabled antivirus and ran the game as admin. Does anyone have experience with this bug and how u can fix this?

[slim spruce]

Do you have the licenses.txt file in the battleye folder in the game folder?

[tropic dune]

Ye

Battleye appears in task manager and is running

[slim spruce]

If all other troubleshooting doesn't help you may have a dual stack lite connection or you are lacking ipv6 totally from your isp. If you have ipv6 you would need to call your isp to be switched to regular dual stack.

[tropic dune]

it was working yesterday was this a recent change?

[slim spruce]

No, if that is the cause this happens after patches usually suddenly.

[tropic dune]

is there any way to check manually if I have a regualar dual stack network and ipv6

[slim spruce]

check some "what is my IP" websites to see if you have an ipv6 address, and if so, only your isp can tell you if you have dual stack lite or regular dual stack

[tropic dune]

Ok thankyou! I will call tomorrow

Yep it said I do not have an ipv6 on this site

[slim spruce]

wait are you on linux?

linux?

[tropic dune]

No I am on windows 10, I do not have an ipv6 so that is probably the cause. how do I go about fixing the ipv6 thing

[slim spruce]

You would need to ask for ipv6 support. It may be hard to get.

[tropic dune]

would a vpn fix that?

[slim spruce]

If the vpn supports dual stack, maybe. It would just add ping though.

[arctic topaz]

I’m real confused is tarkov available on Mac yet because on the battlestate games page it says it is but is that for release or now?

[tropic dune]

uh could someone explain to me, if it was my internet connection not supporting dual stack or ipv6 why would it be a sudden thing, I played all yesterday without any sort of connection issue but I woke up today and got this error

I can do normal things like buy things from traders, sell etc its just when I load into a raid I get the battleye error

it doesn't ask me to restart the game it just takes me to the main menu, where I can either reconnect or close the game

[glad beacon]

clear your DNS cache maybe

[tropic dune]

Will do that

done, gonna load back up

Same error

[glad beacon]

how did you clear your DNS cache, just to be sure?

[tropic dune]

ipconfig /flushdns

was that how it's meant to be done?

[glad beacon]

yes. Have you tried deleting battleye and verifying integrity, as above?

[tropic dune]

Yeah i've reinstalled the game and launcher a few times

ive also ran the uninstall.bat

when I run the install.bat it shows that for a split second and closes, idk if it's meant to stay for longer or what

[glad beacon]

from the client > Clear cache > Verify Integrity > Clear cache (again) > Close the launcher. Try disabling and reenabling your network interface, then try connecting to a raid again. When you do, please keep the console open (~ or ò or whatever is right of "L" on your keyboard )

[tropic dune]

Ok I will try that! you want a picture of the console thing right?

like if u click ~ it shows

[glad beacon]

just keep it open and watch if it throws anything in there, or if the error persists without exceptions

[tropic dune]

Ok will do. thanks for your help.

lol new error this time

nothing in the console

reconnected and got this error

hush young one

now I just keep reconnecting and getting server connection lost

I have this now

every time I reconnect I get this

[arctic topaz]

I’m real confused is tarkov available on Mac yet because on the battlestate games page it says it is but is that for release or now?

[woven sage]

I'm getting unity crashes more and more frequently, is there anything I can do to remedy the issue?

[vivid briar]

what glasses glow at a distance?

[blissful nest]

yes, don't wear them

[ancient plank]

some of them

[maiden merlin]

who can help fix crashes

https://cdn.discordapp.com/attachments/521614489884295169/1084885516547276900/image.png

at the beginning of the game

and could it be because it is not installed on ssd?

[tulip jetty]

same

[woven sage]

I turned off everything outside of tarkov, closed shadowplay, restarted pc, cleared cache & checked integ

turned off disc overlays

[tulip jetty]

well i didn`t try that much xd

[woven sage]

give it a go

[fathom dune]

has anybody found a ledx recently ? is so where at ?

[blissful nest]

scav case

[civic finch]

ik this isnt support but why does when you boot the game up it says 2022 battlestate instead of 2023 battlestate, did they not renew?

[supple fractal]

Hello?

[tropic dune]

hello?

[slim spruce]

game aborted is not the same problem as anticheat connection failed

[tropic dune]

I think its something with my ocnnection with the servers

[tropic dune]

do you know how to fix this?

[slim spruce]

rebooted and restarted your modem/router for the anticheat connection failed one?

[tropic dune]

I havent tried that

I will now though

Ok just restarted and it still says game aborted

[slim spruce]

verify client files in the launcher

[tropic dune]

this right

[slim spruce]

yes

[tropic dune]

Ok its doing it now

uh also I tried using a vpn and I still got the anticheat connection failed error last night, wouldn't that mean the issue isn't with the connection or am I mistaken

[slim spruce]

If you and your vpn lack either ipv6 support or have dual stack lite, that could be a cause.

Check to see if you have an ipv6 address on "what is my ip" websites

But otherwise you should contact support in a bug report in the launcher

[tropic dune]

if it was that, why would it let me play at all? I have been playing for a week now no issues

[tropic dune]

Ok I will try that.

[slim spruce]

You have licenses.txt in the battleye folder right?

in the game folder?

[slim spruce]

submit a bug report in the launcher

[tropic dune]

BE is running in task manager so I really got no clue

How longdoes it usually take for them to respond?

how do I view the ticket after I made it?

[slim spruce]

The support section on the website and they email you. A couple days maybe.

[tropic dune]

Damn

do you think its worth it to reinstall windows?

[slim spruce]

no

[rapid hawk]

Most, I use fragmentation glasses for the drip and the black goggles

I got this on launch

its fixed now but half the servers are going from timed out to showing a ping

[slim spruce]

try disabling DoS protection on your router

[rapid hawk]

welp I just went with central and instantly got a raid with no problems

Idk where DoS protections at in my router

I got a nighthawk

[slim spruce]

denial of service or also DDoS attack blocking is an option on most routers.

The pings are probably being picked up as that

[clear hornet]

cpu usage aty 100% on streets never happened before i cant run it anymore

[vivid briar]

@slim spruce i dont know if u remember my case but, been like a month now, still cant play the game

ive reset game profile as well as u advised me

[slim spruce]

Still didn't fix?

[vivid briar]

nope

[slim spruce]

There's not much we can do besides point you to a bug report.

[vivid briar]

just checked now still getting :

Error on POST https://launcher.escapefromtarkov.com/launcher/config?launcherVersion=12.12.3.1964. Status code: InternalServerError

ye Ive reported it everywhere I could, contacted support again they said they are going to contact me soon and its been 1,5 week since that answer

[slim spruce]

it's a known problem, your issue

[vivid briar]

ye, idk feels bad tho, its already been a month, I dont want to spam support or bug reports cuz its not gonna help probably

but its just my account that is bugged like that, I logged in my account at my friends PC it still didnt work but his account works

[charred tulip]

Game crashes with error msg: the exception breakpoint has been reached. when loading in to raid. never had this issue before. Any ideas?

[slim spruce]

windows error?

[charred tulip]

i think so. not 100%

[slim spruce]

Got a screenshot?

[charred tulip]

can i call and screen share for you?

[slim spruce]

I'd prefer a screenshot

[charred tulip]

ok let me try to load into raid again

[rapid hawk]

tarkov is mad cpu intensive compared to other games

some modern cpus actually run hot and at 100% just fine without any noticeable issues

I got an 8700k that runs like that and I've had it for months

[charred tulip]

it didnt even show up this time just crashed idk whats going on i was just playing fine lastnight

[slim spruce]

see here for some tips https://www.escapefromtarkov.com/support/knowledge/441

[tropic dune]

I tried rainbow six siege and it works fine so its not a ocnnection issue

[slim spruce]

this network error only affects tarkov because of older software I believe

[tropic dune]

what do I do bro im getting really frustrated lol

[slim spruce]

I am not sure why you are getting game aborted too as that is not consistent with the other problems

[tropic dune]

it makes no sense that I was playing fine yestgerday

if it was something with my network it shouldn't have been such a sudden issue, its not like anything changed on the game's side since yesterday

[slim spruce]

You should contact support in a bug report in the launcher.

But I am leaning on this being either a lack of ipv6 totally or dual stack lite

[tropic dune]

I alreasdy did but I am going to continue to troubleshoot alone

they are probably just going to give me a copy paste answer

[tropic dune]

can you explain to me why this would be a sudden issue if it was that?

[slim spruce]

If either of those are the cause the trigger for the problem to start is unknown.

It tends to start after updates

[pliant hinge]

Can anybody explain why this setting doesnt help me find 100 durability water filters?

[tropic dune]

its such a weird bug, I get to play for about 15 seconds, I even got a scav kill in this time but I get dc'd after

[blissful nest]

I have a question about the gym.
For what i understood, first session i get 100% of my bonuses, second session i get 50% then for 24 hours my skills don't raise. Right?
My question is, if i only do 1 session, will i get 50% raise of my skills for 24h?

[raw jewel]

all my scav loot is gone because of a bug

error 299 profile still in raid or something

restarted game and tried reconnecting but server disconnected
trying to leave raid currently but it isn't working

its leaving infinitely

left successfully

[river roost]

hello, i need to speak with support team eft about my accout please

hello @slim spruce , i need to speak with support team eft about my accout please

[slim spruce]

what happened?

[river roost]

can'i speak with you in vocal please

[slim spruce]

no

[river roost]

I am writing to report that I am unable to access my Tarkov account. When I attempt to reset my password on the website, I receive a message that an email has been sent to my email address, but I have not received anything.

[slim spruce]

check spam folders and make sure your inbox is not full, and email [e-mail]

It could come later also

[river roost]

I have tried to check my spam folder, but I have not found any email from Tarkov, i try for 1 week

@slim spruce I have also tried to request a password reset multiple times, but the same issue persists.

[slim spruce]

Please email support if you can't log in

[river roost]

already did

[slim spruce]

They'll get to you soon.

[river roost]

thx for the help 😉

[hardy fern]

does anyone else have server areas missing like rn im mising general chat and pets and more idk

[slim spruce]

click on the categories to expand them

[hardy fern]

Ok I'll try

thank you they just glitch out sometimes then i cant see thrm

[glacial basalt]

should i use drivers that windows 11 provide for my 5700xt or adrenalin software ? After last update adrenalin software and overlay stopped working but amd site says i am fine if i dont use adrenalin. Yet i miss overlay etc.

[restive cliff]

anybody got the keys for inventory check?

[slim spruce]

I believe they are exactly the same but adrenalin will get you the more recent one.

windows updates gets one from AMD

[raw salmon]

Had the same problem

Wtf is goin on with this game...

[vivid briar]

please bro somebody help me literally whenever i click edit preset on a gun it literally takes like 30 seconds to load in and out if my game doesnt crash

[slim spruce]

What is your ram usage at during this time?

alt tab and see task manager

[vivid briar]

its 31% while its frozen @slim spruce

[slim spruce]

And when did it work last?

[vivid briar]

i actually dont remember ive always had this issue it just never lasted as long like 5-10s its actually unbearable now

[slim spruce]

Try reinstalling the latest driver for your gpu driver. If you have the latest one reinstall it in a clean installation (nvidia custom install and choose "clean installation" - AMD is factory reset)

[vivid briar]

this popped up as you recommended that i will try ina sec

[charred tulip]

i fixed it have you messed with any thing in your bios?

[raw salmon]

Nope

[tranquil oyster]

Love a game that disconnects you in the middle of a raid (while i'm hardwired to fibre 1g up and down with 0 internet issues) and you reconnect to be dead... how the fuck is there not something in place to prevent that such as invincibility while disconnected from raid that lasts 30 seconds after reconnecting where you can't do damage nor can they, giving you time to at the very least reposition..? Especially with a game that is in early access you would think that this feature would have already been implemented as there is obviously going to be hiccups such as the one i experienced

[safe hazel]

Any idea what may be making my mouse (movement) feel sluggish in the inventory/menu system? In game it seems to be responsive, but mouse feels laggy elsewhere. Just slightly but enough that it seems like a new issue.

[vivid briar]

i have 50 gigs free on my drive and tarkov says it only needs 35, when i download it, it finishes thedownload but when it gets to unpacking files it says i suddenly dont have enough storage and it then displays my drive to have zero bytes left

how do i fix this

[slim spruce]

Do you have a second drive?

[vivid briar]

yeah but its a hard drive and tarkov only really is playable on ssd

[slim spruce]

Make a folder on the hard drive named TEMP and set the temporary folder of the launcher to be that and redownload the game to fix the problem.

Or EFT TEMP or anything really.

The problem is the temp folder and the unzipping of the temporary file is filling up the drive.

[vivid briar]

thank you i will try this

[slim spruce]

You'll need to go to the settings part of the launcher.

[vivid briar]

i did this

[slim spruce]

Yeah

restart the launcher and try to install now

Put it where you want it on C

[vivid briar]

can smbdy help me with network problems?

[slim spruce]

like what?

[vivid briar]

like I lose my connection when I try to enter the raid

or shortly after I enter and I can't reconnect

I have pretty fast connection and packetloss is alright, every other game works perfectly fine.

[slim spruce]

Does factory work fine?

[vivid briar]

Works better than labs and reserve, I can at least start the raid

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/439

[vivid briar]

when I connect from my phone internet everything works fine, cable doesn't work for some reason.

[slim spruce]

That can narrow down some causes.

[slim spruce]

On the home cable do you play factory fine with no disconnections?

[vivid briar]

yes

[slim spruce]

Labs is fine too?

[vivid briar]

no factory only

[slim spruce]

That would point to it being a local network issue like the wifi connection strength probably.

[jade zephyr]

i have default graphic settings but what can i do too make the game look better?

[vivid briar]

reinstlaling latest driver and clean installation does not work

takes just as long if not longer

[rugged vale]

Dont join Icvje, CorpLiquadator, or ompa_lompa. there tema killers

[velvet siren]

Maybe try “pre load hideout” not sure if it will work, I had the same issue with hideout and this obviously helped 😄

[vivid briar]

does not work unfortunately 😦

[crude oar]

server keep disconnecting for no reason annoying af

died for no reason

[stiff rune]

there are many reports for server issues in the last hour

[last mesa]

where do we report team killers with video evidence

[stiff rune]

might not be a problem on your end @crude oar

[last mesa]

Hackers on again

[stiff rune]

i think through the discord mod mail thing? im not entirely sure tho

you do mean a teamkiller that you queued up with through this server right?

[last mesa]

someone who joined midcall n saw we were in same game stream sniped us

considered team killing n cheating

[stiff rune]

if you have a recording that clearly shows that then go report it yea

[stiff rune]

https://discord.com/channels/521608697764380694/813521804710117386

thats such a low move too

best of luck to you with this

[chrome surge]

just got killed by a team who joined a raid with me @crystal jackal CREW

[stiff rune]

#discord-mod-mail

[chrome surge]

thanks

[alpine cloak]

um guys

my game wont install

its been like that for 5 minutes

[slim spruce]

wait 10 minutes and if not still, launch as admin and disable windows defender

[maiden merlin]

wait a second

[alpine cloak]

okay

um

it stopped

im gonna restart my pc

okay its not working

its just stuck at downloading 0/0mb

[slim spruce]

disable windows defender

[alpine cloak]

im gonna try to install it on my other ssd hold on

uh nope

[slim spruce]

Please disable windows defender.

[alpine cloak]

how do i do that

[slim spruce]

"

Select Start and type "Windows Security" to search for that app.

Select the Windows Security app from the search results, go to Virus & threat protection, and under Virus & threat protection settings select Manage settings.

Switch Real-time protection to Off. "

After it's done installing turn it back on.

[alpine cloak]

okay i turned it off

yup its working now

is this it?

[slim spruce]

indeed

[alpine cloak]

thanks

[bold sable]

Does anyone know why tarkov has taken 100% of my disk space

noithing else is open execpt discord and tarkov

[slim spruce]

C or ram you mean?

[bold sable]

died to scav at a 20min waiting timer and two crashes

[slim spruce]

100% of C ?

[bold sable]

Yes

[slim spruce]

You need to make more room.

[bold sable]

Im a hard noob on computers. How would I do this

[slim spruce]

Delete files or move them

To another drive.

[bold sable]

I only have a Local Drive

C:

[slim spruce]

You need to make room on C

[bold sable]

I have 366GB free space

[slim spruce]

Then this is not the problem.

Do you mean 100% of disk usage percent?

[bold sable]

Yes

[slim spruce]

Like usage, not space?

[bold sable]

Yeah I think so

when I look in task manager it goes to 100% red

[slim spruce]

You have 16GB of ram?

[bold sable]

Yeah

I have a HDD

[slim spruce]

That is probably the cause then.

The page file will not help you much.

[bold sable]

So is there nothing I can do

[slim spruce]

You need an ssd or more ram.

[bold sable]

Wow crazy

[slim spruce]

You could try lowering settings.

[bold sable]

Yeah I just did that gunna give it a try

I'm saving up some money for a SSD

will a external one work

[slim spruce]

No

It must be internal with sata to help

[bold sable]

Why will a External SSD one not work?

[slim spruce]

USB 3 is slower than your hard drive

[bold sable]

Is it. Crazy stuff

Guess Ill have to get a Internal SDD

Thanks for the help!

[severe goblet]

intel or moonshine scav case ?

[summer burrow]

hello, as soon as I start my game it crashes, doesnt pop up on my task manager and creates no logs, what should i do?

[slim spruce]

verify integrity of game files in the launcher

[dawn plaza]

why do player scavs kill me every second game

[craggy storm]

Anyone else got one of these?

[slim spruce]

Please do as it says on the forum

[craggy storm]

thank you

website isn't loading for me however... might be a routing issue from my ISP

[rapid bobcat]

Why do my Presets keep resetting or getting removed???? This is SOOOO annoying!!!

[weary marsh]

I HAVE SAME PROBLEM!!!! 😠

[slim spruce]

They come and go. It's a bug.

[rapid bobcat]

When will it be fixed?

[slim spruce]

Not sure

[thick lynx]

yo when do i unlock lightkeeper, i got the expansion and ive done the skier quest but when do i actually find him?

[analog parrot]

Long range scopes legitimately destroy my fps, any ways to fix that?

[floral aurora]

scopes have like a max frame rate for me

[slim spruce]

The game double renders so that is unavoidable.

@floral aurora no gifs please

[floral aurora]

nyoo

[tulip jetty]

why is my ping in tarkov has been so high recently

it is probably on my side i was just curios

[charred tulip]

have you checked your severs?

[gritty seal]

Hey, does anyone know why my Mic is very quiet when talking ingame ? Ingame and Windows mic settings are on max settings ( using an Shure mv7x)

[tulip jetty]

it is probably on my side since game shows ping should be around 46 and suddenly spikes to 100+

[analog parrot]

Ah, fair enough

[steel verge]

Anyone know how I can stop getting server disconnects every raid?

[sullen mural]

In the same boat but it was only 3 of my 5 today

[charred tulip]

Reset modem?

[sullen mural]

Disconnect 3 in 5 raids today im on only one server which runs the best and I never had disconnects early wipe or last wipe, pissing me off more than dying

Dying with a full kit is one thing dying with a full kit while disconnected cause ping spiked or whatever and I got booted is way worse

[charred tulip]

could be numerous reasons. are you getting a error code?

[tulip jetty]

i did it is just my bs provider i swear they do that on purpose

[charred tulip]

is it happening on certain maps?

[sullen mural]

Happens on any map, sometimes I go 5 sometimes I go 20 before a disconnect I can always reconnect first try when I get to main menu

I was used to ping spike or whatever notifications in the top right corner but now I next to never see anything pop up there and I just fade to the disconnect notification without any warning

[charred tulip]

Next time you go in to raid watch your performance through task manager and see if anything is maxing out. could be a memory leak be sure to clear your cache

[sullen mural]

I dont have two monitors

[quiet summit]

I would try to close any background apps you have

[sullen mural]

Im not great with technology

[quiet summit]

I had one application that I have open for Planetside that destroyed my compooper when I ADS'ed in Tarkov specifically

[charred tulip]

Do you know how to clear cache?

[sullen mural]

no, dont even know what cache means, im at 36% memory right now im going to reopen game

[charred tulip]

its going to be in the BSG launcher give me 20 mins i will call you on here and walk you through

[sullen mural]

Im at 96% memory in raid

cashed amount isnt very much

[sullen mural]

ok thanks

[sullen mural]

I found it

[steel verge]

nah, i dont even get in the raid. I literally disconnect before i am in the raid.

[steel verge]

ive tried like 6 times today

every time its the same fucking thing

only scav runs ''work''

[sullen mural]

@charred tulip ill see if I still keep disconnecting, I reduced things a bit at least thankyou for the help I appreciate it

[steel verge]

how much ram you got?

[charred tulip]

awesome! if it continues just let me know!

[sullen mural]

16gb

[steel verge]

ok

[charred tulip]

error code?

[steel verge]

there isnt any

[charred tulip]

just closes out?

[steel verge]

its just server disconnect notification

[steel verge]

yeah

[sullen mural]

with the disconnect when your loading in only thing I did that worked was alt f4 and then reopen game

[charred tulip]

what have you done so far to try and fix it?

[steel verge]

complain on discord and turned off mip streaming

i also switched to only one server which shows i have 40 ping

[charred tulip]

lol going to call you. are you able to screen share?

[steel verge]

but havent tried a raid with it yet

[steel verge]

yeah sure

[sinful crypt]

I can't seem to find info on this. I broke my arm in the gym but afterwards I get an error that says "Results invalid" and then my arm is unbroken. Is it because I already have severe muscle pain?

[radiant yew]

Currently thinking about upgrading my PC. Running a 1660 super and a Ryzen 7 2700x. Which would you guys recommend upgrading first?

[slim spruce]

Honestly the CPU first but you really need both upgraded.

tarkov is heavily dependent on cpu more than gpu for low end systems

[radiant yew]

Any chip you'd recommend upgrading to? Preferably one that doesn't require me to swap out my mobo (which is an ASUS ROG x470-I, for reference.)

Bonus points if you can provide like a top- and mid-tier option

[loud moss]

def cpu first. 1660s will not be used fully with the current specs. something like a 5600,5700x,5800x/3d would be ideal

[radiant yew]

Awesome, thanks for the info.

[radiant yew]

So one of those 3 would be my best options?

[stiff rune]

the 5800x3d is the best for tarkov i think

but the other ones should be fine too

[kindred geyser]

there is this annoying ass bug where it says "game aborted try recconect" and only lets me in if i restart my whole pc

[charred tulip]

what have you done so far to try and fix it?

[kindred geyser]

get a new cpu

[charred tulip]

clear cache/logs?

[kindred geyser]

no

will that fix it?

[charred tulip]

could. could be numerous reasons why its doing that. try that out first

[charred tulip]

let me know i can walk you through some other steps

[kindred geyser]

will clearing cache/logs? delete all like videogames and files?

[charred tulip]

no

as long as you are doing it through BSG launcher

[dry kettle]

I just got item error on when transferring my gear from scav to stash and it deleted basically all my gear

[modern jackal]

bruh everytime i scav raid into factory and tagilla is there, he shoots at me ( bc my scav karma is only 2 ) and it causes me to become tagged and cursed for every ai scav to where they hunt me down. All because i tumbled into tagilla. been playing for 6 wipes and this is the first time im having this problem.

[faint turret]

We need some help from a Mod in beginner chat #4. SeriousBooty NA-West is attempting to stream snipe us while we raid as a 4 man.

[slim spruce]

in the future please use #discord-mod-mail as it pings us

[faint turret]

ty sorry im new here, I didnt know for certain where to post it

[fringe hemlock]

how do i reort someone

[slim spruce]

#discord-mod-mail

[dire kettle]

anyonw know of fixed for D3D error 887a0005

'failed to create 2D texture'

[slim spruce]

related to graphics. The errors in the game's console are not always helpful to the problem.

What is happening where?

[dire kettle]

Game crashes when I click ready, gimme 1 sec and I’ll post a clip

[slim spruce]

Check here for some simple things to try first before we reinstall graphics drivers and increase page file
https://www.escapefromtarkov.com/support/knowledge/441

[slim spruce]

the problem is maybe the graphics driver (needs updating or a clean reinstall [nvidia > custom install > check clean installation]) or increasing page file to 16000 minimum and 25000 maximum

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

it's more likely lack of page file because of ram filling up too quick, but it could also be the graphics driver

since it's just the beginning of loading it could be either

[dire kettle]

i got 32gb if that helps

page file is set to 25000mb

doing a fresh driver, report back in like 5 mins

So it’s now loading at like .2 fps, but that is just tark, imma test further in the morning but it’s 1 am for me, thanks for the help, good night

[light crystal]

is it worth playing tarkov with 10bit colors? I read somewhere that it has some weird screen bugs? Or can even tarkov use 10bit or has 8bit colors only?

[frosty harbor]

How do I know what server I was just on in my latest raid? Because there is some server in the EU that keeps giving you insane ping

[void flume]

where am i?

woods map btw

[quiet summit]

Whoops - Better to ask in #beginners-assistance

I'm guessing you found your way?

lol

[void flume]

nope got sniped in the back of the head

:)

[quiet summit]

#tarkoved

[acoustic vessel]

Has anyone had issues with their microphone being disabled occasionally when loading into a raid? Ive updated audio drivers, set defaults, did a clean reinstall. Still disables my microphone in game and in Discord/Team Speak.

[quiet summit]

Is it bluetooth?

[acoustic vessel]

Negative USB Soundcard into headphone jack

[quiet summit]

Wait it disables your mic outside of the game too?

How do you get it to work again?

[acoustic vessel]

yes

[quiet summit]

Restart PC?

[acoustic vessel]

i have to unplug it, plug it back in and it normally crashes my game/ts for about a minute. Then i have to go back in and select my Audio preferences.

Tarkov is the only game/App that causes it. it started once every 5 ish raids. now its almost every raid

[quiet summit]

Yeah Tarkov doesn't like it when you change inputs while it's launched

Are you able to try a different input?

Like usb instead of aux or whatever

Or if you have another aux input somewhere

[acoustic vessel]

yes i switched to a mic/headphone jack straight into the pc and still happened

[quiet summit]

Could it be a background application trying to do something weird with it?

[acoustic vessel]

its happened to my buddies a few times but nothing like i go through.

[quiet summit]

Try playing with just Discord & Tarkov

[acoustic vessel]

will try after work. was curious if it happens to others

thanks

[quiet summit]

I haven't seen many complaints like that

Last time was maybe 3 months ago

[acoustic vessel]

it started happening right after their audio update. but maybe its more PC issue.

[frosty harbor]

I would look at audio devices and disable whatever it is trying to switch to

[desert hemlock]

hewlo

getting error all time anti cheat error and kick out server happened few times now how can i fix it

[slim spruce]

When did it work last?

[desert hemlock]

idk like 2 weeks ago didnt play some time

just happened 2 times in same raid

[slim spruce]

reboot your pc and see if it continues in other raids

[desert hemlock]

bruh

u fr ?

u workin for some internet providers ?

[slim spruce]

huh?

[desert hemlock]

bruh

[slim spruce]

There are steps to take to solve issues.

[desert hemlock]

i reseted pc 14 times and i reinstaled anti cheat

[slim spruce]

Disabled windows defender and firewall?

[frosty harbor]

anti cheat error, there should be some verify thing for it, or temporary files you can fix

[slim spruce]

And you're not on linux or a virtual machine?

[frosty harbor]

I had same type of error in pubg I think it was

[stable steppe]

I have the same issue and I’ve only been running discord and tarkov. Mines a Logitech headset

[desert hemlock]

im on wind 10

[frosty harbor]

ohyeah, and make sure you run both the anticheat and the game as admin

[slim spruce]

But not on a virtual machine?

[sharp tangle]

why cant i play streets of tarkov? my game keeps crashing, ive lost one pmc while my friend went on without me. and now a scav

6min loading then stop

[frosty harbor]

textures on high?

[slim spruce]

Try adding 16000MB minimum and 25000MB maximum page file to an SSD as shown here:
https://mcci.com/support/guides/how-to-change-the-windows-pagefile-size/

[sharp tangle]

its worked before, and ive turned everything off to make sure.

its stuck at awaiting session start 9min now and like 1frame every few min

error server connection lost now... wtf?

[slim spruce]

see the above please

[frosty harbor]

btw sessamy, while you active, do you know how to check logfiles for what data center your raid was on? I wanna troubleshoot some high ping

[slim spruce]

no I don't

[pliant oak]

any tips on what it might be?
Yesterday - playing maps -> everything is ok, 60-100 fps
today - any map
i start with 5-10 fps, it jumps to 40-50 for a few seconds
then again 5-10 fps
played tarkov for like 2 weeks
didn't have this issue even once

[sharp tangle]

ive got a 500gb m2, is 16000 and 25000 good? i have no idea what im diddling with rn

[desert hemlock]

tryed all the shit removed all stuff updated all stuff ...

[slim spruce]

You are not on a virtual machine right? The game won't work on them.

[sharp tangle]

is this going to cause damage to my pc?

[pliant oak]

no

[slim spruce]

You are already using page file, this just increases the amount of it.

It's safe.

[sharp tangle]

ok

[pliant oak]

@slim spruce maybe you have any tips for my problem? 🪄

[slim spruce]

AMD graphics?

[pliant oak]

nvidia 2070

drivers up to date

[slim spruce]

reinstall the graphics driver in the custom install method with "clean installation" checked.

[pliant oak]

ok

clean install saves the day once more

lul

[slim spruce]

[sharp tangle]

can i rather dedicate more ram to the game?

[slim spruce]

Page file doesn't damage your pc.

[stiff rune]

it just takes up some space on your drive(s)

[sharp tangle]

its essentially turning my hdd/sdd into ram ye? but im just thinking the game couldent possibly need 25gb or even 15gb with my system. i have a 2080ti and 16gb ram

[slim spruce]

The game has a memory leak and I recommend page file increases at least 5 times a day.

[sharp tangle]

oof

[stiff rune]

i couldnt play streets with 16gb ram until i made my page file like 24 gb

do you use ISLC already? helps quite a bit with ram issues

[sharp tangle]

i just dont understand how i was running just fine yesterday, and have been running great for about a week and a half

il get islc now

[marsh vigil]

https://www.hairfinder.com/info/headanatomy.gif

[quiet summit]

(head,parietal ridge)

[marsh vigil]

sry i didnt mean to post that

[sharp tangle]

my pc didnt like that, it bluescreened with ntfs.exe failed. and reverted the settings back automatically on restart. any other tips?

[slim spruce]

Is C a hard drive or ssd?

[sharp tangle]

m2 ssd

[slim spruce]

checked everything on this page? https://www.escapefromtarkov.com/support/knowledge/441

[sharp tangle]

i updated some microsoft stuff and i could atleast go into a local game, but im sure its considerably less taxing.

nope, another scav bites the dust

[sharp tangle]

well, i did a clean boot 2 weeks ago, so most of these are checked off.

[slim spruce]

The problem is constant connection lost right? And it's not better on factory?

[sharp tangle]

the problem is getting into a game on streets of tarkov. it was working perfectly for a long time now all of a sudden it freezes up after the loading. then after about 7min it says connection lost and the game shuts down

its only streets i believe, i hear some audio. just background noise.

[slim spruce]

The problem is likely a performance issue then.

The most common cause is a lack of ram as the game has some issues with too much memory sometimes.

[sharp tangle]

am i correct in assuming that the map requires less offline than online?

[slim spruce]

yes

[sharp tangle]

i was really starting to like that map 😦

factory worked perfectly fine

i dont understand why, but mip streaming has seemingly fixed it

[slim spruce]

Oh I forgot about that

just enabling it?

[sharp tangle]

yea, what does it do exactly?

[slim spruce]

makes your textures lower quality at cost of cpu power

[steep sand]

why do I loose connection to the server on only lighthouse

[charred tulip]

does it happen on streets as well?

[steep sand]

no ive only tried lighthouse

it does it for both scav and pmc

[charred tulip]

both streets and and lighthouse are big maps and take alot to run. have you cleared cache/logs

[steep sand]

Ive reinstalled the game but I didnt do that

[charred tulip]

yea try that out. how much ram do you have and are you running the game off a ssd or hardrive?

[steep sand]

I have 16gb with ssd but last wipe lighthouse was working fine

[charred tulip]

do you have anything on overclock in bios as well?

[steep sand]

no

[charred tulip]

after clearing cache/logs try it again and watch your performance through task manager see if anything is maxing out as well

[slim spruce]

Enable mip streaming

[sharp tangle]

worked for me

[steep sand]

My cpu maxes at 94%

[steep sand]

ok will try it

[harsh imp]

where is mod mail ?

[dawn plaza]

i have a question im like a month into a wipe and my stach has 10x38 slots and i want to buy the EOD edition will i have enough space for all my old stuff?

[slim spruce]

#discord-mod-mail

[slim spruce]

When you buy the EOD your stash space increases automatically.

You get more rows.

[dawn plaza]

yes sir but how many slots does the automatic loot i gat take

[slim spruce]

You get things in the ingame mail, it will be enough for that and much more.

[dawn plaza]

ye i dont wanna lose my hard work

[slim spruce]

What do you mean? You don't lose anything.

There's no resetting anymore.

[dawn plaza]

thats why i asked i didnt know i wouldnt lose anything

thx for the help

[sharp tangle]

wait wipes are gone?

[slim spruce]

no wipes with the eod upgrades

[dawn plaza]

so i dont get wiped with eod?

[slim spruce]

No, you get everything in the ingame mail.

[dawn plaza]

sick

[slim spruce]

You do not reset your character.

Things that are not sent to you are upgraded automatically.

[dawn plaza]

when the game comes out do i keep the eod

[slim spruce]

Yes.

[dawn plaza]

thank you kind sir ❤️

[charred tartan]

hello community support, i hope this is the right place to ask. I tried buying the Tarkov books from the EFT store and kept getting a 500 error. Are these purchases being blocked by Visa/Mastercard? All other payment options work but i dont use them. Visa/Mastercard wont even let me enter in my information

[sharp tangle]

im trying to play with my buddy here and he's spawned and im stuck at awaiting session start. any idea why?

[slim spruce]

Please contact the store support email for help with this.

[e-mail]

[jagged raven]

is there a way to tell what backpack you have on your scav

[robust hawk]

anyone having this problem?

I try to heal and it says this and doesnt heal me after I die

[little pecan]

I have had this glitch since yesterday on my first install of tarkov. My drivers are up to date. I have ran it as administrator, reinstalled, verified game files, tried compatibility mode but no matter what I am stuck on this image. I have found nothing on the internet to help me with it, I can still move the camera about and I need help immediately. Please someone help.

[slim spruce]

Are you running the game on linux or on a virtual machine?

[little pecan]

Neither. Off my windows system

[slim spruce]

You start it with the launcher?

[little pecan]

yes

[slim spruce]

Are you on a VPN?

[little pecan]

nope

[slim spruce]

Go to

C:\Users\%username%\AppData\Roaming\Battlestate Games\Escape from Tarkov\Settings

And delete all the ini files and try again

[little pecan]

roger

[little pecan]

holy shit it works tysm

[slim spruce]

[torpid island]

cna anyone help me the tarkov install button is not working when i click it i choose the folder i want to download it on and whne i click (ok) it resetts back to the insall button

[slim spruce]

install to a folder in C:\program files (x86)\ here

[torpid island]

i have but when i clcik install it resets the button immdeatly

[slim spruce]

You installed to C:\program files (x86)\EFT exactly?

[torpid island]

yea

[slim spruce]

Not C:\battlestate games\ ?

There is a difference

[torpid island]

oh it does say c batttlestate

bro i didnt check that

but how do u swiitich it to ur c deive

[slim spruce]

When you go to install choose the folder

first make the EFT folder in c:\program files (x86)\EFT here

[torpid island]

yo this confusing

@slim spruce

[slim spruce]

What is?

[torpid island]

so i make a folder

[slim spruce]

make EFT folder in C:\program files (x86)\

and choose that to install the tarkov game to

[torpid island]

nah like where

i cant find it

wait i need to create a file for EFT

[red dagger]

So what if bsg implemented no scav cooldown if killed by a player scav? that would at least feel like you get something in return for dying to another scav player

[torpid island]

?

wait do i need to make the file

for it

[slim spruce]

Go to the following folder in windows. C:\program files (x86)\

Right click and make new > folder

Name it EFT

[torpid island]

got it

[slim spruce]

install the game there

[torpid island]

it just says this

[slim spruce]

start the launcher as admin and disable windows defender

[torpid island]

thanks man\

it works thx for ur help

[slim spruce]

[crude wharf]

Access to the path 'C:\ProgramData\Battlestate Games\BsgLauncher' is denied.
anytips

[fierce violet]

yo

i got a 55$ best buy giftcard but it counst for only 44$ of cred can i pay rest w debit?

[slim spruce]

You can only use one payment method to my knowledge.

[fierce violet]

oh alr ty

u think i can even run it w a i5 and 8gb ram then my graphics idrk but i think its like a 960

[slim spruce]

The 8gb of ram will make the game maybe not even run, unfortunately.

[fierce violet]

oh okay

[slim spruce]

You really need at least 16GB

I mean it might run but I'd bet against it.

[fierce violet]

why does it say rec specs 8gb ram

[slim spruce]

That is old

It might play factory, but not really anywhere else without issues most likely.

[clear plover]

why is my game hardcore lagging. 150-180 ping for the last 3 hours, ive restarted my pc, and the game multiple times

[crude oar]

i cant enter streets of tarkov is either server connection loss or game aborted and as a scav im stuck at the loading screen

[slim spruce]

What is your ram usage and cpu usage at?

[slim spruce]

Try enabling mip streaming

[slim spruce]

@obsidian harbor please do not advertise that. Use #discord-mod-mail

[obsidian harbor]

Thank you @slim spruce

[clear plover]

66% ram

[slim spruce]

the high ping is not a pc issue, it's network. Are you on a VPN?

[clear plover]

no, my wifi is responding well on a speed test too

my friend from the same city is having the same issue, could that be possuible

?

[gleaming valley]

wow is having ping issues at the moment

[azure anvil]

reserve just works, customs does and nothing else

[slim spruce]

It could be an ISP routing issue. Those are tough to get around but they sometimes are temporary.

They may turn off and on at certain times every day also.

[clear plover]

yep thats the issue

[gleaming valley]

mi, southern fl is basically 120+

[clear plover]

how do i check their map

[gleaming valley]

downdetector

[clear plover]

lol im from the detroid area and this shit is fried

[gleaming valley]

same

[plucky gate]

lighthouse scav timer fucked or what?

[clear plover]

when do you think it will be fixed

[obsidian bronze]

What do you mean

[plucky gate]

several 8+ minute matching timer

doesnt do it on any other map

[obsidian bronze]

Tried selecting different servers?
Matching time is longer though on LH for some reason I’ve noticed. But unsure exactly why

[plucky gate]

i got into one, i think im just really unlucky

[gleaming valley]

call wow lol

[crude oar]

my com crash instead

[last mesa]

I camp d-2 and nitro

are tk'ng people after joining up in discord

just fyi for everyone

[sand mulch]

nitro is with d2 also

[stone notch]

im not he killed me too

[sonic flare]

anyone else having an issue where you get your password wrong once and it locks you out for an hour

[jolly prairie]

can someone please explain to me why i just fucking died to the sniper on streets, popped the flare IN THE ZONE ran in and got killed?

[crude oar]

streets of tarkov cause my computer to restart itself. mip streaming not working

[light panther]

how do you fix the contrast? i cant fucking see anybody in this game

[obsidian bronze]

Play around with the graphic settings a little, do it in offline. Postfx

[vernal jewel]

would anyone have any idea how to fix disconnect issues? like anytime I join a rai of anything other than factory it just disconnects me and says I've lost connections to the servers then says the same every time I try to rejoin I've got into woods a few times but other than that its just instant. last time i played like a wipe and a half ago i could play any map but now it's just broken as hell

[quiet summit]

Play with Gamma

[tidal ravine]

can i report cheaters on this discord?(i got proof and everything)

[quiet summit]

Is it from their POV including overlay?

[hollow fox]

will sr-25 be acceptable for "worst job in the world" ?

[quiet summit]

https://escapefromtarkov.fandom.com/wiki/Worst_Job_in_the_World

[quiet summit]

This is the official Discord for the game, it goes against the games License agreement.

[rough bloom]

Somebody missed their nap

[dry kettle]

Any reason I would just be removed from the que while loading? not getting any errors or anything out of the blue, just keeps removing me from the que

[karmic isle]

ayy lmao whats that

[uncut pine]

Trying to figure out a reason for my PC struggling to play streets, even after the recent 'fixes'. Fairly good PC, 32gb ram, game runs smooth as anything on every other map, but streets is just dropping FPS, freezes for a few frames when I ADS outdoors, when I shoot I get micro stutters. Is this just a streets thing still or am I missing something?

[slim spruce]

This doesn't happen on other maps?

[uncut pine]

Just streets

Start the raid at 80-90 fps and 5-10 minutes in I've got 60 max

[vivid briar]

Hello do you know why when my friend tries to enter the game it takes a lot of time and more when he enters he tells him lost connection?

[slim spruce]

see here for tips https://www.escapefromtarkov.com/support/knowledge/439
And try mip streaming as well.

[vivid briar]

Isn't it for PC components?

[slim spruce]

The problem sounds like the pc is not fast enough to me. See that page for common fixes if that is not it, but mip streaming might help him.

[vivid briar]

Do you know if I'm my friend can ask for a refund? since it works very badly

[slim spruce]

There are no refunds unfortunately.

[vivid briar]

Can't you help me in some way please?

[slim spruce]

I gave you a page with many things to try to fix this.

[light crystal]

My GPU or Tarkov problem? Objects not fully rendered, it was often at very very far distance but now its like not that far away and still this happens

[hushed sandal]

my friend was just banned and does not even cheat and hes not even that good....? like how do we even get this fixed

[slim spruce]

He should appeal to battleye but if it's a permanent ban he's probably a cheater.

[coarse jasper]

anyone else getting error 213?

[hushed sandal]

@slim spruce hes dif not a cheater hes got a .89 kd lol hes not good just casual player and got a perm ban for some reason im more shocked then anything guy isnt good lol

[light crystal]

nah but 0.89 seems not legit, like you cant get these without dying on purpose most of the raids.... Cheaters do that to lower kda ...

[quiet summit]

Explaining it further will do no good, appeals are done through BattlEye.

[hushed sandal]

How does he contact them hes aaking

[quiet summit]

BattlEye Contact Link : https://www.battleye.com/contact/

[hushed sandal]

Hes new @light crystal just got the game few weeks ago lol

He came from COD so hes really bad at this game still lol

[loud moss]

Turn up lod quality or overall visibility

[vivid briar]

been sitting here for ages, any way to leave this screen? just alt f4? or what